Day Shift Jobs in UAE

<p>A reputable financial institution is seeking a dedicated Bank Teller to provide excellent customer service, process financial transactions, and assist clients with their banking needs. Freshers with strong communication skills are welcome to apply.</p> <p>Responsibilities</p> <p>Process deposits, withdrawals, and payments accurately<br /> Assist customers with banking inquiries<br /> Verify customer identity and financial documents<br /> Balance cash drawers at the end of each shift<br /> Promote banking products and services<br /> Maintain confidentiality and comply with banking regulations</p> <p>Benefits</p> <p>Visa provided as per UAE Labor Law<br /> Medical insurance<br /> Career growth opportunities</p> <p>Location: Dubai, UAE<br /> Job Type: Full-Time</p> <p>Apply Now</p> <p>Email:globalfahli@gmail.com</p> <p>Only shortlisted candidates will be contacted.</p>

<ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment&nbsp; based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control,&nbsp;patient safety & JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient & staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>College Diploma</p></li><li><p>Any discipline or related fields.</p></li></ul>

<ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/co-payment based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department.</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient & staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>College Diploma</p></li><li><p>Any discipline or related fields.</p></li></ul>

<ul><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment&nbsp; based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control,&nbsp;patient safety & JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient & staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>College Degree/ Diploma</p></li><li><p>Any discipline or related fields.</p></li></ul>

<ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment&nbsp; based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control,&nbsp;patient safety & JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient & staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>College Diploma</p></li><li><p>Any discipline or related fields.</p></li></ul>

<ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment&nbsp; based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control,&nbsp;patient safety & JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient & staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>College Diploma</p></li><li><p>Any discipline or related fields.</p></li></ul>

WE ARE HIRING: Multiple Positions Across FOH, Bar & Support Teams <br>We are expanding our team and looking for passionate, driven hospitality professionals to join us. If you excel in fast-paced environments, deliver world-class service, and want to grow your career with an exceptional team, we want to hear from you.<br>We are currently accepting applications for the following positions:LEADERSHIP & MANAGEMENT (FOH - Floor) Head of Department Restaurant General Manager (GM) Assistant General Manager (AGM) Restaurant Manager (RM) Assistant Restaurant Manager (ARM) FLOOR SUPERVISION & SERVICEFloor Supervisors / Floor Managers (Shift Managers) Head Waiters (Captains / Section Leaders) Senior Waiters (Lead Waiters) Waiters (Servers) Junior Waiters (Assistant Waiters) Runners (Food Runners) & Bussers (Commis Waiters) BAR & BEVERAGEHead Barista / Lead Mixologist Senior Baristas Baristas SUPPORT, SAFETY & QUALITYFood Safety Manager (HACCP Manager) Quality Assurance Officer (QA Officer) What We Offer: Competitive salary packages tailored to experience and role seniority. A structured, supportive environment with clear pathways for internal promotion. The opportunity to work with a premier, high-standard hospitality team.<br>LOCATION ABUDHABI<br>Skip the long application forms. Send your updated CV directly to hello@openkeyrecruitment.com<br>Please use the subject line: "Application: [Position Name] – [Your Name]"

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella.</p><br><p>Boasting 946 units,&nbsp;with&nbsp;254 uniquely designed hotel&nbsp;rooms, 321 hotel apartments and 371 Branded Residences, spread over 75 floors,&nbsp;SLS Dubai&nbsp;is&nbsp;one of the tallest hotels&nbsp;and residences in the region.</p><br><p>A&nbsp;wondrous and striking&nbsp;landmark in Downtown District, designed by the&nbsp;award- winning architects and&nbsp;interior designer Paul Bishop,&nbsp;the SLS Dubai is a unique cabinet of curiosities that never ceases to delight.</p><br><br>Job Description<br><br><p>Job Summary</p><br><p>The Valet Supervisor oversees the daily valet operations of the hotel, ensuring excellent guest service, smooth vehicle handling, and efficient team performance in line with five-star hospitality standards.</p><br><p>Key Responsibilities</p><br><ul><li>Supervise valet attendants during shifts.</li><li>Ensure timely and safe parking and retrieval of guest vehicles.</li><li>Provide a warm and professional welcome to guests.</li><li>Handle guest requests and resolve complaints professionally.</li><li>Coordinate with Front Office, Concierge, and Security teams.</li><li>Monitor staff attendance, grooming, and performance.</li><li>Ensure compliance with hotel policies and safety procedures.</li><li>Prepare basic shift and incident reports.</li></ul><br>Qualifications<br><br><p>Qualifications</p><br><ul><li>High School Diploma or equivalent.</li><li>Minimum 2–3 years of valet or hospitality experience.</li><li>Previous supervisory experience preferred.</li><li>Valid driving license.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Fabricator <ul> <li>Position: <strong>Fabricator</strong></li> <li>Location: Umm Al Nar, Abu Dhabi</li> <li>Working Hours: 8 hours</li> <li>Shift: Must be flexible as per project requirements</li> <li>Overtime: Must be flexible as per project requirements</li> <li>Salary: AED 2,500 – 3,500, depending on experience</li> <li>Accommodation: Bachelor sharing accommodation with kitchen facilities provided</li> <li>Transportation: Provided</li> </ul> <p><strong>Candidate Requirements:</strong></p><br> <ul> <li>Must be able to speak and understand English and Hindi/Urdu.</li> <li>Must have relevant experience in Power Plants and Desalination Plants.</li> <li>Candidates with relevant Fabricator experience in similar projects will be preferred.</li> <li>Must be willing to work flexible shifts and overtime as required by the project.</li> </ul> <br> <br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ol><li><p>Assist in monitoring and controlling CCM/Furnace/Refractory operations to achieve production, quality, and safety targets.</p></li><li><p>Learn casting processes, billet quality requirements, and process parameter optimization.</p></li><li><p>Support shift operations, production reporting, and process improvement initiatives.</p></li><li><p>Coordinate with maintenance and quality teams to resolve operational issues.</p></li><li><p>Participate in safety programs, audits, and continuous improvement projects.</p></li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ol><li><p>Bachelor's Degree in Metallurgical, Mechanical, Electrical, or Production Engineering.</p></li><li><p>Fresh Graduate or up to 2 years of experience.</p></li><li><p>Strong analytical and problem-solving skills.</p></li><li><p>Willingness to work in rotational shifts.</p></li><li><p>Knowledge of steel manufacturing processes is an added advantage.</p></li></ol><p></p></section>

Our client, a successful upmarket Western style restaurant group is looking for a professional Commis 1 - Bakery & Pastry who is responsible for assisting in the production and preparation of a wide variety of baked goods and pastries, ensuring that they meet the culinary standards of the establishment. This role requires creativity, organization, and a keen attention to detail to ensure that all products are produced to the highest quality.<br><br>As a key member of the bakery team, the Commis 1 will support the Head Pastry Chef and Sous Chef in achieving daily production goals, maintaining kitchen efficiency, and upholding safety and hygiene standards.<br><br>Primary Responsibilities<br><br>Assists the Head Pastry Chef and Sous Chef in the preparation and production of all bakery and pastry items. Maintains organization, cleanliness, and sanitation of the work area. Follows recipes and presentation specifications to create high-quality baked goods and pastries. Prepares ingredients and supplies needed for daily production. Monitors baking times and temperatures to ensure proper execution of products. Helps in the decoration and presentation of pastries and desserts. Supports the team in maintaining food safety and hygiene standards. Participates in maintaining inventory and ordering of supplies as necessary. Attends training sessions and meetings as required by superiors. Contributes to the training of junior staff members when required. Performs additional duties as assigned by the Head Pastry Chef or Sous Chef.<br><br>Requirements<br><br>Experience<br><br>3 - 4 years working experience as a Commis with at least 1 year in a bakery and pastry kitchen.<br><br>Education<br><br>Culinary diploma with a focus on baking and pastry arts or equivalent professional training.<br><br>Skills / Competencies<br><br>Ability to read and communicate in English. Strong attention to detail and creativity in product presentation. Ability to work efficiently in a high-pressure environment.<br><br>Other Attributes<br><br>Must be able to work indoors and be exposed to various environments such as, but not limited to heat from ovens and cooking fumes. Ability to stand and / or walk for an extended period of time during the shift. Ability to work flexible shifts including weekends and holidays on a rotation basis.<br><br>Benefits<br><br>Basic Salary of AED 2300 - 2900 + 375 Food allowance + 250 to 450 (Service charge Avg) + 600 Credit card tips + cash tips + free Accommodation + Transport + uniforms + Health insurance + air ticket ( once every two years) + Paid leave as per UAE laws.

Job Description<br><br>The Service Recovery Agent is responsible for handling customer escalations, managing service recovery cases, and performing critical back-office activities within the 24/7 Service Recovery Desk. Acting as the primary operational point of contact for escalated matters, the Agent takes ownership of cases from initial receipt through to final resolution and closure. The role coordinates with internal departments to achieve timely outcomes, maintains accurate records, and ensures compliance with SLAs, company policies, and customer experience standards.<br><br>Key Accountabilities<br><br>Escalation Handling & Case Ownership Receive and manage escalations across voice, email, chat, and internal referrals. Take full ownership of assigned cases, assess priority, apply the escalation matrix, and ensure closure without abandonment.<br><br>Service Recovery Execution Manage recovery activities within authority levels, determine appropriate actions, process compensation or goodwill gestures, and communicate outcomes with professionalism and empathy.<br><br>Back-Office Operations Perform case documentation, data entry, and administrative processing. Maintain CRM accuracy, process refunds and vouchers, and uphold audit-ready documentation standards.<br><br>Stakeholder Coordination Collaborate with Contact Centre Operations, Guest Relations, Commercial, Airport Operations, Revenue, Refunds, Flight Editing, and Digital teams to resolve cases. Ensure timely follow-ups and provide clear handovers at shift change.<br><br>Callback & SLA Management Deliver callbacks within agreed SLAs, manage personal queues effectively, and proactively update customers on case progress with clear expectations.<br><br>Compliance & Quality Adhere to operational procedures, policies, and regulatory requirements. Maintain confidentiality, data protection standards, and support irregular operations as directed.<br><br>Decision-Making Authority Approve recovery actions within delegated limits, prioritize workload based on urgency and impact, select appropriate communication strategies, and escalate cases beyond authority to the Supervisor.<br><br><br><br>Qualifications<br><br>Experience<br><br>Essential<br><br>Minimum 2 years of experience in airline customer service, contact centre operations, or a related customer-facing role. Demonstrated experience handling customer complaints, escalations, or dispute resolution. Working knowledge of airline passenger service processes, fare rules, and basic commercial policies. Experience using CRM systems, case management tools, or contact centre platforms in a professional environment. Desirable<br><br>Previous experience in a service recovery, complaints handling, or escalations team. Exposure to back-office processing, refunds, or revenue protection functions. Multilingual capabilities relevant to the airline's route network and customer base. Experience working in a 24/7 shift-based operational environment. Qualifications<br><br>Essential<br><br>High school diploma or equivalent secondary education qualification. Customer service or contact centre operations certification (e.g., COPC, Customer Excellence, or equivalent). Desirable<br><br>Diploma or degree in Business, Aviation, Hospitality, Tourism, or a related field. Additional certification in conflict resolution, negotiation skills, or emotional intelligence. IATA qualification or airline industry-specific training. <br><br>Additional Information<br><br>Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.<br><br>To learn more visit www.etihad.com<br><br>Recruitment Fraud Alert<br><br>Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Strictly follows all safety procedures and adheres to PPE requirements in carrying out all his responsibilities. Ensures that all personnel adhere to PPE. Ensures all maintenance work in his area of responsibility conforms to PTW and EHS requirements. Acts upon verbal instructions from Desal Supervisor/Control Room in terms of production/steam turbine output and changes in priority to be effected during the shift. Monitors and records routine data manually and using e-log data logger. Logs data promptly and accurately so that meaningful results may be derived and deviations highlighted to Desal Supervisor/ Control Room. Performs routine checks for both safety and operational condition of equipment and controls. Logs results of checks and reports malfunctions or faults to the DCR. Performs other activities based on instructions or after consultation with Desal supervisor/Control room. Charges chemicals to the appropriate concentration and monitors dosing rates; makes adjustments as required or instructed. Maintains equipment and work area in a clean and safe condition at all times. Applies the relevant Standard Operating and Emergency Procedures in demanding circumstances. Liaises and acts with his Supervisor according to the procedures during plant emergency and restores the plant to its normal condition.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Minimum Qualifications: Higher Secondary School Certificate. Minimum Experience: 4 years in a Desalination Plant. 2 years’ work experience as Desalination Operator (PG7) or equivalent experience gained working in a similar industry. Skills: Achieved competencies in all areas except DCR operation. English language skills (to prepare and complete shift reports. Intermediate 3 or equivalent level). Communication Skills. Basic numeracy (e.g. concentration, percentage, unit conversion, rate calculations etc.). Ability to understand single line diagram. IT skills. Problem solving skills. Planning and organising skills. Communication skills. Interpersonal skills Teamwork skills. </p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Attends to Power and Desalination plant field instrumentation breakdowns and planned maintenance work with minimum direction and supervision.</p></li><li><p>Technically assesses the requirement of the allocated jobs and selects the necessary tools and equipment to complete such work.</p></li><li><p>Using the computerized maintenance system, orders the spare parts from the warehouse and maintains records of all maintenance work completed.</p></li><li><p>Ensures that all maintenance work is carried out in accordance with the safety procedures and plant operational requirements. Reports repeated breakdowns and assist in RCFA to identify an optimum solution to resolve the problem.</p></li><li><p>Provides on the job training to new craftsmen in order to equip them with the necessary skills to be able to carry out maintenance repair work as planned</p></li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Minimum Qualifications:</strong></p><p>Higher secondary or diploma</p><p><strong>Minimum Experience:</strong></p><ul><li><p>Must be familiar with all maintenance tools and should have good knowledge of Plant Safety. The knowledge and experience required in the position is that gained previously experience working in a power or desalination plant and with exposure preferably to any of the maintenance and calibration of the following field instrumentation:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p></li></ul><ul><li><p>Pressure, temperature, level, &amp; flow measuring devices</p></li><li><p>Pneumatic &amp; Hydraulic valve actuation systems</p></li><li><p>CO2 Fire Protection systems</p></li><li><p>Infrared Gas Detection systems</p></li></ul><ul><li><p>Working under time and technical pressure, and knowing that any mistake/error made will substantially cost the power station either on delay, equipment damage, or personnel injury.</p></li><li><p>He can be assigned and work on shift duty. He can be called out any time to attend to breakdown work for the shift operation manager.</p></li><li><p>He has to keep abreast with new technologies and control concepts.&nbsp; Working in very hot, dirty environment, and high level platforms.</p></li></ul><p><strong>Skills:</strong></p><ul><li><p>Must be able to read and understand engineering drawings and manuals.</p></li><li><p>Must have knowledge / experience in the field of electrical, electronics, computer, hydraulic, and pneumatic devices</p></li></ul></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Assists the PTM operator in changing anodes safely and to the required standard, by removing and replacingback pot shields, transferring anode reference mark, monitoring the pot voltage, activating/deactivating theanode set logic and anode dressing..</p><p>•Assists and ensures that pot beam raising operation is performed as per procedure and in a safe manner.</p><p>•Prepares the tapping hole prior to metal tapping.</p><p>•Skims the crucible to remove dross.</p><p>•Performs metal and bath sampling for quality and chemistry control purposes.</p><p>•Assists the cell operator/ assistant cell operator in miscellaneous activities like housekeeping, bathtapping/pouring, material addition to pots, pot skimming and pot redressing.</p><p>•Assists in gutter and basement cleaning.</p><p>•Attends PTM (Pot Tending Machine) on-the-job training if required.</p><p>•Cleans crucible and siphon tips</p><p>•Attends anode effects efficiently aimed at lower PFC emissions</p><p>•Performs all other operational work activities as deemed necessary by the Shift-Supervisor (for example:cleans pot breaker tips, deck plates and bumper plates).</p><p>•Ensures pot shields and doors are properly placed and closed in order to reduce HF emissions.</p><p>•Maintains 5S Standards and general housekeeping</p><p>•Takes part in spotting and reporting hazards in order to reduce the incident frequency rate and aims for zeroLTI.</p><p>.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Minimum Qualifications:</p><p>•Secondary School Certificate</p><p>Minimum Experience:</p><p>•One year of experience in heavy industry is preferable.</p><p>Skills:</p><p>•Physical fitness and be prepared to work on one of the shift schedules operating within the Potrooms.</p><p>•Learning skills in order to understand the Aluminium Smelting Process.</p><p>•English communication skills</p><p>•Complete the training and acquire the skills to operate the following (depending upon the availability anddepartmental requirements): Pot Tending Machines, Anode Beam Raising Equipment and general Potroomtools, vehicles or equipment in use on the assigned Potline</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Attends to Power and Desalination plant field instrumentation breakdowns and planned maintenance work with minimum direction and supervision. Technically assesses the requirement of the allocated jobs and selects the necessary tools and equipment to complete such work. Using the computerized maintenance system, orders the spare parts from the warehouse and maintains records of all maintenance work completed. Ensures that all maintenance work is carried out in accordance with the safety procedures and plant operational requirements. Reports repeated breakdowns and assist in RCFA to identify an optimum solution to resolve the problem. Provides on the job training to new craftsmen in order to equip them with the necessary skills to be able to carry out maintenance repair work as planned</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Minimum Qualifications: Higher secondary or diploma Minimum Experience: Must be familiar with all maintenance tools and should have good knowledge of Plant Safety. The knowledge and experience required in the position is that gained previously experience working in a power or desalination plant and with exposure preferably to any of the maintenance and calibration of the following field instrumentation, Pressure, temperature, level, &amp; flow measuring devicesPneumatic &amp; Hydraulic valve actuation systemsCO2 Fire Protection systemsInfrared Gas Detection systemsWorking under time and technical pressure, and knowing that any mistake/error made will substantially cost the power station either on delay, equipment damage, or personnel injury.He can be assigned and work on shift duty. He can be called out any time to attend to breakdown work for the shift operation manager.He has to keep abreast with new technologies and control concepts. Working in very hot, dirty environment, and high level platforms.Skills:Must be able to read and understand engineering drawings and manuals.Must have knowledge / experience in the field of electrical, electronics, computer, hydraulic, and pneumatic devices</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Attends to Power and Desalination plant field instrumentation breakdowns and planned maintenance work with minimum direction and supervision. Technically assesses the requirement of the allocated jobs and selects the necessary tools and equipment to complete such work. Using the computerized maintenance system, orders the spare parts from the warehouse and maintains records of all maintenance work completed. Ensures that all maintenance work is carried out in accordance with the safety procedures and plant operational requirements. Reports repeated breakdowns and assist in RCFA to identify an optimum solution to resolve the problem. Provides on the job training to new craftsmen in order to equip them with the necessary skills to be able to carry out maintenance repair work as planned</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Minimum Qualifications: Higher secondary or diploma Minimum Experience: Must be familiar with all maintenance tools and should have good knowledge of Plant Safety. The knowledge and experience required in the position is that gained previously experience working in a power or desalination plant and with exposure preferably to any of the maintenance and calibration of the following field instrumentation, Pressure, temperature, level, &amp; flow measuring devicesPneumatic &amp; Hydraulic valve actuation systemsCO2 Fire Protection systemsInfrared Gas Detection systemsWorking under time and technical pressure, and knowing that any mistake/error made will substantially cost the power station either on delay, equipment damage, or personnel injury.He can be assigned and work on shift duty. He can be called out any time to attend to breakdown work for the shift operation manager.He has to keep abreast with new technologies and control concepts. Working in very hot, dirty environment, and high level platforms.Skills:Must be able to read and understand engineering drawings and manuals.Must have knowledge / experience in the field of electrical, electronics, computer, hydraulic, and pneumatic devices</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Attends to Power and Desalination plant field instrumentation breakdowns and planned maintenance work with minimum direction and supervision. Technically assesses the requirement of the allocated jobs and selects the necessary tools and equipment to complete such work. Using the computerized maintenance system, orders the spare parts from the warehouse and maintains records of all maintenance work completed. Ensures that all maintenance work is carried out in accordance with the safety procedures and plant operational requirements. Reports repeated breakdowns and assist in RCFA to identify an optimum solution to resolve the problem. Provides on the job training to new craftsmen in order to equip them with the necessary skills to be able to carry out maintenance repair work as planned.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Minimum Qualifications: Higher secondary or diploma Minimum Experience: Must be familiar with all maintenance tools and should have good knowledge of Plant Safety. The knowledge and experience required in the position is that gained previously experience working in a power or desalination plant and with exposure preferably to any of the maintenance and calibration of the following field instrumentation: Pressure, temperature, level, &amp; flow measuring devices Pneumatic &amp; Hydraulic valve actuation systems CO2 Fire Protection systems Infrared Gas Detection systems Working under time and technical pressure, and knowing that any mistake/error made will substantially cost the power station either on delay, equipment damage, or personnel injury. He can be assigned and work on shift duty. He can be called out any time to attend to breakdown work for the shift operation manager. He has to keep abreast with new technologies and control concepts. Working in very hot, dirty environment, and high level platforms. Skills: Must be able to read and understand engineering drawings and manuals. Must have knowledge / experience in the field of electrical, electronics, computer, hydraulic, and pneumatic devices</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>To ensure the smooth and continuous operation of the gas and steam turbines, HRSGs, potline rectifiers, associated plant equipment and all related utility services in his designated area of responsibility, in a safe and efficient manner as instructed by the Shift Supervisor or the Main Control Room Operator.</p><br><p><strong>KEY ACCOUNTABILITIES:</strong></p><ul><li><p>Ensure that all plant and equipment under his control are operated in a safe and efficient manner.</p></li><li><p>Ensure that all instructions are carried out promptly and efficiently.</p></li><li><p>Record routine parameter readings on regular basis and report deviations.</p></li><li><p>Inform the Supervisor (or) control room of any abnormalities/problems on equipment</p></li><li><p>Ensure standby equipment is readily available for service in an emergency.</p></li><li><p>Assist in carrying out routine testing/re-commissioning of plant after maintenance outages.</p></li><li><p>Adopt safe working practices to ensure personal and plant safety.</p></li><li><p>Identify hazards and participate effectively in reporting system.</p></li><li><p>Maintain good standards of housekeeping.</p></li><li><p>Must be fully conversant with all emergency procedures related to the equipment in his designated area of responsibility</p></li><li><p>Carry out on the job training</p></li><li><p>Strive to achieve increased competency</p></li></ul><p>Jebel Ali Site, additional roles</p><p>Operator Turbine &amp; Boiler</p><p>Assistant Operator</p><br><p>At Jebel Ali Site, for the roles of Operator Turbine &amp; Boiler and Assistant Operator, the above accountabilities will be restricted to Gas Turbines, Steam Turbines, associated plant equipment and related utilities.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Minimum Qualifications:</strong></p><p>Higher Secondary School Certificate.</p><p><strong>Minimum Experience:</strong></p><ul><li><p>4 years in a power station.</p></li><li><p>2 years’ work experience as Desalination Operator (PG7) or equivalent experience gained working in a similar industry.</p></li></ul><p><strong>Skills:</strong></p><ul><li><p>Achieved competencies in all areas except DCR operation.</p></li><li><p>English language skills (to prepare and complete shift reports. Intermediate 3 or equivalent level).&nbsp;</p></li><li><p>Communication Skills.</p></li><li><p>Basic numeracy (e.g. concentration, percentage, unit conversion, rate calculations etc.).</p></li><li><p>Ability to understand single line diagram.</p></li><li><p>IT skills.</p></li><li><p>Problem solving skills.</p></li><li><p>Planning and organizing skills.</p></li><li><p>Communication skills.</p></li><li><p>Interpersonal skills</p></li><li><p>Teamwork skills.</p></li></ul></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Attends to Power and Desalination plant field instrumentation breakdowns and planned maintenance work with minimum direction and supervision.Technically assesses the requirement of the allocated jobs and selects the necessary tools and equipment to complete such work.Using the computerized maintenance system, orders the spare parts from the warehouse and maintains records of all maintenance work completed.Ensures that all maintenance work is carried out in accordance with the safety procedures and plant operational requirements. Reports repeated breakdowns and assist in RCFA to identify an optimum solution to resolve the problem.Provides on the job training to new craftsmen in order to equip them with the necessary skills to be able to carry out maintenance repair work as planned.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Minimum Qualifications: Higher secondary or diploma Minimum Experience: Must be familiar with all maintenance tools and should have good knowledge of Plant Safety. The knowledge and experience required in the position is that gained previously experience working in a power or desalination plant and with exposure preferably to any of the maintenance and calibration of the following field instrumentation: Pressure, temperature, level, &amp; flow measuring devicesPneumatic &amp; Hydraulic valve actuation systems CO2 Fire Protection systemsInfrared Gas Detection systemsWorking under time and technical pressure, and knowing that any mistake/error made will substantially cost the power station either on delay, equipment damage, or personnel injury.He can be assigned and work on shift duty. He can be called out any time to attend to breakdown work for the shift operation manager.He has to keep abreast with new technologies and control concepts. Working in very hot, dirty environment, and high level platforms. Skills: Must be able to read and understand engineering drawings and manuals.Must have knowledge / experience in the field of electrical, electronics, computer, hydraulic, and pneumatic devices</p></li></ul><p></p></section>