Front End Developer Jobs in UAE

Company Description ALFASERA is a premier multi-disciplinary business solutions firm headquartered in Dubai, UAE, built on over 20 years of combined industry experience and strong local market insight. The company operates as an integrated business ecosystem across six key verticals, including human capital solutions, education pathways, event architecture, digital transformation, social commerce, and global trading. ALFASERA blends the agility and innovation of a startup with the reliability and stability of an established enterprise. The team focuses on delivering bespoke, legally compliant solutions tailored to clients’ unique market needs and is committed to measurable outcomes and sustained value. ALFASERA maintains a culture of excellence and collaboration, working closely with partners and clients to build impactful, long-term relationships.<br>Role Description The Front Office Assistant role at ALFASERA is a full-time, on-site position based in Abu Dhabi. The Front Office Assistant will serve as the first point of contact, greeting visitors, responding to inquiries, and directing guests and callers to the appropriate team members in a professional and welcoming manner. Daily responsibilities include handling incoming and outgoing calls, managing the front desk email inbox, scheduling and confirming appointments, and maintaining visitor logs and security protocols. The role also involves providing administrative and clerical support such as preparing basic documents, organizing files, coordinating meeting room bookings, and assisting with office supplies and mail distribution. The Front Office Assistant will collaborate with internal teams to support smooth office operations, uphold company standards of service, and ensure a positive experience for all visitors and stakeholders.<br>Qualifications<br> Strong interpersonal skills, including the ability to communicate clearly, maintain a professional demeanor, and build positive relationships with visitors, clients, and colleagues. Proficient phone etiquette and customer service skills, with experience handling multi-line phone systems and managing inquiries in a courteous and efficient manner. Experience with appointment scheduling and calendar management, ensuring accurate, timely bookings and coordination of meeting rooms and visitor schedules. Administrative assistance and clerical skills, including filing, data entry, document preparation, and basic office correspondence. Good written and verbal communication skills in English; proficiency in additional languages (such as Arabic) is an advantage. Comfort with office technology and software (e.g., MS Office suite, email and calendar tools, basic CRM or booking systems). Strong organizational skills, attention to detail, and the ability to prioritize tasks in a fast-paced, client-focused environment. Previous front office, reception, or administrative experience in a corporate or professional services setting is preferred. High school diploma required; additional certification or diploma in business administration, office management, or a related field is a plus.

About Our Organization<br>We are a leading international hospitality group dedicated to curating enriching and memorable lifestyle experiences. With a portfolio of iconic properties located in the world’s most desirable destinations, we are recognized for setting new benchmarks in service excellence<br>Our brand represents a fusion of contemporary sophistication and timeless elegance. We are committed to delivering intuitive guest experiences that celebrate life’s special moments. If you are passionate about defining the future of luxury travel in a dynamic, high-growth environment, we invite you to join our tea<br>The Role<br>We are seeking an experienced Front Office Manager to lead our guest services division. In this role, you will be the architect of the guest journey, ensuring a seamless and flawless experience from check-in to check-out. You will empower your team to deliver personalized service, turning every visitor into a loyal advocate for our brand.<br>Key Responsibilities<br>Operational Leadership: Direct all daily Front Office operations, ensuring strict compliance with luxury service standards and safety protocols. Team Development: Mentor, coach, and train staff to achieve high performance. Conduct regular feedback sessions to foster professional growth and skill enhancement Strategic Resource Planning: Analyze occupancy trends and operational metrics to optimize staffing levels and resource allocation. Communication Excellence: Lead daily briefings to ensure clear communication of VIP requirements, special events, and operational updates across shifts Service Recovery: Proactively identify potential guest concerns and lead resolution efforts with empathy and efficiency to maintain high satisfaction scores. Cross-Functional Collaboration: Partner closely with Housekeeping, Concierge, and Food & Beverage departments to ensure a unified guest experience<br>Qualifications & Experience<br>Experience: Minimum 4 years of progressive experience in the luxury hospitality sector. Leadership: At least 2 years in a supervisory or management capacity within a 5-star hotel environment. Education: Bachelor’s degree in Hotel Management, Business Administration, or a related field is required. Skills: High Emotional Intelligence (EQ), exceptional problem-solving abilities, and fluency in English (additional languages are a plus). Technical: Proficiency in major Property Management Systems (PMS) and Microsoft Office Suite.<br>Core Competencies<br>These are the functional skills required to succeed in this role:<br>Guest Obsession: An innate drive to anticipate and exceed guest expectations, treating every interaction as an opportunity to build loyalty. Operational Agility: The ability to multitask effectively in a fast-paced environment, shifting priorities quickly without losing attention to detail. Coaching Mindset: A dedication to developing others through constructive feedback, active listening, and leading by example. Analytical Decision Making: The capability to interpret operational data and guest feedback to make informed decisions that improve efficiency and service quality. Emotional Resilience: Maintaining composure, professionalism, and a positive demeanor during high-pressure situations or when handling complex guest issues<br>Our Values<br>These guiding principles define our culture and how we operate<br>Excellence in Service: We are uncompromising in our pursuit of perfection. Every detail matters, and we take pride in delivering consistent, high-quality experiences that build trust with our guests. Accountability: We take ownership of our actions and outcomes. Our team members are empowered to make decisions that benefit the guest and the business, driving efficiency and results. Collaboration: We believe in the power of teamwork. By fostering an inclusive environment where diverse talents thrive, we achieve more together than we ever could alone. Innovation: We embrace change and continuously seek better ways to serve our guests. We challenge conventional methods to stay ahead of industry trends and evolving customer needs. Integrity: We operate with honesty and transparency in all our dealings, respecting our guests, colleagues, and partners.<br>Why Join Us?<br>Work with a globally respected luxury brand in a landmark location. Competitive tax-free salary and comprehensive benefits package (health insurance, annual flights, etc.). A supportive culture that values professional development and internal mobility. The opportunity to shape the guest experience for a discerning international clientele.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up on any outstanding requests or problems from the previous day and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional. <br>But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.<br>We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

Lodos Corporation Lodos Corporation is a Dubai-based consultancy specialising in business operations, recruitment and strategic growth. As part of our group of companies, we are currently recruiting for a newly established luxury hair restoration and regenerative aesthetics clinic in Downtown Dubai called S'Clinic. This role offers the opportunity to join a premium healthcare brand at launch and contribute to building one of Dubai's leading destinations for non-surgical hair restoration and regenerative treatments.<br>About S'CLINICS'CLINIC is a luxury hair restoration and regenerative aesthetics clinic dedicated to delivering exceptional results and an outstanding client experience. We are seeking a full-time Front Desk Executive / Client Concierge who enjoys working with people and can help create a seamless and welcoming experience for our clients.<br>Key Responsibilities Welcome and assist clients during clinic operating hours. Manage appointment bookings and schedule changes. Handle calls, Whats App messages and client enquiries. Assist with patient registration and documentation. Support treatment room preparation and clinic organisation. Process payments and maintain accurate records. Maintain reception and waiting areas to luxury hospitality standards. Support follow-up communications and client engagement activities.<br>Requirements Previous experience in reception, hospitality, healthcare or customer service. Excellent English communication skills. Strong customer service orientation. Professional and polished presentation. Good organisational skills and attention to detail. Comfortable using booking systems and Microsoft Office applications.<br>Preferred Experience within an aesthetic, dermatology or medical clinic. Arabic and/or Russian language skills. Familiarity with CRM or patient management software.<br>What We Offer Flexible working schedule. Competitive hourly/monthly compensation. Opportunity to join a premium healthcare brand from launch. Positive and professional working environment.

Lodos Corporation Lodos Corporation is a Dubai-based consultancy specialising in business operations, recruitment and strategic growth. As part of our group of companies, we are currently recruiting for a newly established luxury hair restoration and regenerative aesthetics clinic in Downtown Dubai called S'Clinic. This role offers the opportunity to join a premium healthcare brand at launch and contribute to building one of Dubai's leading destinations for non-surgical hair restoration and regenerative treatments.<br>About S'CLINICS'CLINIC is a luxury hair restoration and regenerative aesthetics clinic dedicated to delivering exceptional results and an outstanding client experience. We are seeking a full-time Front Desk Executive / Client Concierge who enjoys working with people and can help create a seamless and welcoming experience for our clients.<br>Key Responsibilities Welcome and assist clients during clinic operating hours. Manage appointment bookings and schedule changes. Handle calls, Whats App messages and client enquiries. Assist with patient registration and documentation. Support treatment room preparation and clinic organisation. Process payments and maintain accurate records. Maintain reception and waiting areas to luxury hospitality standards. Support follow-up communications and client engagement activities.<br>Requirements Previous experience in reception, hospitality, healthcare or customer service. Excellent English communication skills. Strong customer service orientation. Professional and polished presentation. Good organisational skills and attention to detail. Comfortable using booking systems and Microsoft Office applications.<br>Preferred Experience within an aesthetic, dermatology or medical clinic. Arabic and/or Russian language skills. Familiarity with CRM or patient management software.<br>What We Offer Flexible working schedule. Competitive hourly/monthly compensation. Opportunity to join a premium healthcare brand from launch. Positive and professional working environment.

Job Overview We are seeking candidates with medical office experience who can provide friendly and professional check-in service for patients. Candidates should be compassionate, able to multi-task, and possess strong communication skills.<br>Responsibilities Meet, greet, and assist patients promptly, efficiently, and in a professional manner Set up new patients and update current patients Schedule and reschedule appointments, as well as coordinate walk-in patients Answer phone calls promptly and relay messages when necessary Maintain the front desk and reception area in an organized, orderly fashion Collect co-payments, deductibles, and co-insurances Process referrals and provide complete and accurate referral information to our patients Balance cash register and ensure all credit payments are accurate Explain fees, services, and policies Other duties as necessary<br>Qualifications1-2 years of Medical Receptionist experience in UAE, preferred Graduate preferred Medical coder Knowledge about UAE medical insurance preferred

<p>Front Office Executive</p> <p>A reputable company is seeking a professional Front Office Executive to welcome visitors, manage front desk operations, and provide administrative support. Freshers are welcome to apply.</p> <p>Key Responsibilities</p> <p>Greet visitors and direct them appropriately<br /> Answer phone calls and respond to general inquiries<br /> Schedule appointments and maintain meeting calendars<br /> Handle incoming mail and office correspondence<br /> Maintain reception and front office records<br /> Provide administrative support to different departments</p> <p>Benefits</p> <p>Visa provided as per UAE Labor Law<br /> Medical insurance<br /> Career growth opportunities</p> <p>Work Location: Dubai, UAE<br /> Employment Type: Full-Time</p> <p>How to Apply: +971-52-945-6306</p> <p>Only shortlisted candidates will be contacted.</p>

<p>Front Office Executive</p> <p>A reputable company is seeking a professional Front Office Executive to welcome visitors, manage front desk operations, and provide administrative support. Freshers are welcome to apply.</p> <p>Key Responsibilities</p> <p>Greet visitors and direct them appropriately<br /> Answer phone calls and respond to general inquiries<br /> Schedule appointments and maintain meeting calendars<br /> Handle incoming mail and office correspondence<br /> Maintain reception and front office records<br /> Provide administrative support to different departments</p> <p>Benefits</p> <p>Visa provided as per UAE Labor Law<br /> Medical insurance<br /> Career growth opportunities</p> <p>Work Location: Dubai, UAE<br /> Employment Type: Full-Time</p> <p>How to Apply: +971-52-945-6306</p> <p>Only shortlisted candidates will be contacted.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Position Summary We are looking for Receptionist to manage our second reception area while providing administrative support to the Production team. The ideal candidate will have hands-on experience with the PCFC and JAFZA LGP and Gate Pass systems, strong Microsoft Office skills, and excellent organizational and communication abilities.</p><p><strong>Key Responsibilities</strong></p><p><br></p><ul><li><p>Welcome visitors, contractors, and drivers professionally and direct them as required.</p></li><li><p>Process and manage <strong>PCFC and</strong> <strong>JAFZA portals for LGP and Gate Pass applications</strong>.</p></li><li><p>Work closely with the <strong>Main Reception team</strong> to ensure seamless reception coverage, consistent visitor management, and effective communication between both reception locations.</p></li><li><p>Coordinate visitor access and maintain reception records.</p></li><li><p>Support the Production team with administrative tasks and report preparation.</p></li><li><p>Prepare, update, and maintain reports using Microsoft Excel and other MS Office applications.</p></li><li><p>Coordinate with internal departments to ensure smooth daily operations.</p></li><li><p>Perform other administrative duties as assigned.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Previous experience as a Receptionist or Administrative Assistant.</p></li><li><p><strong>Strong working knowledge of PCFC and JAFZA portal.</strong></p></li><li><p>Proficiency in <strong>Microsoft Office</strong>, particularly Excel, Word, and Outlook.</p></li><li><p>Experience preparing and maintaining operational reports.</p></li><li><p>Good communication and interpersonal skills.</p></li><li><p>Strong organizational skills with attention to detail.</p></li><li><p>Ability to prioritize tasks and work independently in a fast-paced environment.</p></li><li><p>Professional appearance and customer-focused attitude.</p></li></ul><p><strong>Preferred</strong></p><ul><li><p>Experience working in JAFZA or a similar industrial/free zone environment.</p></li><li><p>Experience supporting Production or Operations teams.</p></li></ul><br><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Manage the front desk operations, ensuring a welcoming atmosphere for all visitors and clients.</li><li>Handle incoming calls and inquiries with professionalism, directing them to the appropriate departments promptly.</li><li>Coordinate meeting room bookings and ensure all necessary equipment and materials are prepared in advance.</li><li>Assist in the onboarding process for new employees, providing them with essential information and resources.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>A bachelor's degree in business administration or a related field, showcasing a strong educational foundation.</li><li>Minimum of 2 years of experience in a front office or customer service role, demonstrating relevant skills.</li><li>Proficiency in Microsoft Office Suite and office management software, enabling efficient task completion.</li><li>Excellent verbal and written communication skills, with an emphasis on clarity and professionalism.</li></ul><p></p></section>

Join Our Team as a Front Office Host at Grand Hyatt Abu Dhabi!<br>At Hyatt, care connects us. It all starts with people who care — people like you. As a Front Office Host, you’ll be the first point of connection for our guests, turning encounters into experiences and making them feel at home. What’s in it for you? A welcoming environment where your individuality is celebrated. Opportunities to learn, grow, and open doors to new horizons. A culture built on care, empathy, and respect — for our guests and for each other. What we’re looking for:A warm, professional communicator. Someone passionate about hospitality and creating memorable experiences. A team player who values diversity and inclusion. Discover a career you didn’t know existed. Apply today and be part of a team that’s making travel more human, connected, and sustainable.

Job Description<br><br>We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.<br><br>As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as-<br><br> Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems Maintain the privacy of all guests by ensuring that no details of the guests are disclosed Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings<br><br>Skills<br><br>Education, Qualifications & Experiences<br><br>You should ideally have a degree in hospitality with previous experiences in the Front Office Department within a hotel. Excellent written and verbal English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.<br><br>Knowledge & Competencies<br><br>The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies-<br><br>Understanding the Job<br><br>Taking Responsibility<br><br>Recognizing Differences<br><br>Customer Focus<br><br>Adaptability<br><br>Teamwork

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> We are seeking a dynamic, service-oriented, and experienced Team Leader – Front Office to lead the day-to-day operations of our Front Office team and deliver an exceptional guest experience. This role is responsible for ensuring seamless front desk operations, maintaining the highest standards of hospitality, and fostering a positive and professional environment for both guests and team members. The ideal candidate will demonstrate strong leadership skills, a passion for customer service, and the ability to effectively manage guest interactions, resolve concerns, and drive operational excellence<br><br><b>Qualifications:</b><br><ul><li>Bachelor's degree or diploma in Hospitality Management, Business Administration, or a related field (preferred).</li><li>Minimum 2–4 years of front office experience, including supervisory responsibilities.</li><li>Strong leadership, communication, and interpersonal skills.</li><li>Excellent customer service and problem-solving abilities.</li><li>Proficiency in MS Office and hotel/property management systems.</li><li>Ability to work flexible shifts, including weekends and holidays.</li><li>Fluent in English; additional languages are an advantage.</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>At <strong>Andaz by Hyatt</strong>, we create memorable experiences through authentic hospitality. As an <strong>Assistant Manager – Front Office</strong>, you will support the team in leading daily Front Desk operations, ensuring seamless guest experiences while inspiring and developing a high-performing team.</span></p><br><p><span><strong>Key Responsibilities</strong></span></p><br><ul><li><span><span>Support the day-to-day operations of the Front Office.</span></span></li><li><span><span>Deliver exceptional, personalized guest experiences.</span></span></li><li><span><span>Lead, coach, and motivate the Front Office team.</span></span></li><li><span><span>Handle guest concerns professionally and efficiently.</span></span></li><li><span><span>Coordinate with other departments to ensure smooth hotel operations.</span></span></li><li><span><span>Maintain Hyatt and Andaz brand standards.</span></span></li></ul><br><b>Qualifications:</b><br><ul><li><span><span>Minimum <strong>2 years' experience</strong> as an Assistant Manager, Team Leader, or Supervisor in Front Office or Guest Relations within an upscale or luxury hotel.</span></span></li><li><span><span>Strong communication, leadership, and guest service skills.</span></span></li><li><span><span>Excellent problem-solving and organizational abilities.</span></span></li><li><span><span>Experience with Opera Cloud/ PMS is an advantage.</span></span></li><li><span><span>Diploma or degree in Hospitality Management or a related field is preferred.</span></span></li><li><span><span>Language Preference- Russian/ German/French/Spanish</span></span></li></ul> </div>

Position: Front Desk Executive Location: Abu Dhabi, UAE<br>WHO WE AREOli Oli® was our first pioneering project - a childrens museum that redefined play and learning by creating immersive galleries for open-ended exploration. Building on this foundation, we are now bringing Hoppi® - a new play destination for families - coming soon to a new mall in Abu Dhabi.<br>Hoppi® is designed especially for children aged 2–8, combining active physical play experiences with engaging, hands-on exhibit zones. It is a space where children can play, imagine, and explore, while parents enjoy a safe, enriching, and welcoming environment.<br>Hoppi® aims to be a beloved family destination in Abu Dhabi, adding joy, creativity, and playfulness to the lives of families.<br>NOTE FROM OUR FOUNDERSWe are young parents who have been blessed to follow our dream. Our dream is for children to be happier, more creative, more imaginative, more informed, inspired, aware, balanced, and amazed. We aim to see joy on children's faces.<br>WHAT THIS ROLE IS ALL ABOUTThe Front Desk Executives are responsible for fulfilling Hoppi®s vision of creating awesome experiences and memories for children and families. In this position, you will be the first point of contact for our company, welcoming and greeting guests. You will also act as a Hoppi® brand ambassador to coordinate front-desk activities, including providing information to guests, selling admission tickets and answering Hoppi®'s phone calls. The primary objective for this position is to engage with all visitors in an empathetic, professional, thoughtful and joyful manner.<br>WHAT WE'LL TRUST YOU WITHBe an ambassador for the Hoppi® brand; ensure that each visitors experience at Hoppi® meets or exceeds expectations, specifically through inclusive, culturally appropriate, positive and memorable interactions with a friendly and sincere approach Learn about Hoppi® offerings, promotions, campaigns and events and communicate information about these with guests in an articulate and credible manner Treat every visitor with respect and provide friendly, courteous communication by orienting them to the building and informing them of the exhibit areas and programs Provide excellent guest service, and facilitate visitors experience and journey through a proactive and thoughtful interaction Contribute to a positive, team-based, and visitor-first centric culture Attend to guest queries, and complaints. Amicably resolve matters with any dissatisfied guests Collect and communicate visitors feedback and suggestions Recognize and report visitors trends Answer phone calls, respond to queries/concerns/complaints in a positive manner, and direct relevant guest inquiries to the appropriate teammate Sell Hoppi® merchandise to visitors Keep an inventory of stock and front office supplies Handle cash transactions between customers with various ticket sales Receive and process all payments according to standard procedures; process credit and debit card in a seamless and effective manner Perform daily opening and closing procedures Safety / Security Provide a safe environment for all visitors, specifically for the children Adhere to all policies and procedures of Hoppi®Assist visitors in case of an incident or an emergency situation Attend training and be prepared to perform emergency procedures (i.e. fire evacuation, accident reporting, etc) Other Responsibilities Working with other colleagues, proactively contribute to the success of any special events and programs designed to enhance the profile of Hoppi® within the community Perform other duties and be involved in projects and activities that contribute to the achievement of Hoppi®s objectives<br>WHAT YOU'LL NEED TO BRING TO THE TABLEEssential:Able to work weekends and public holidays. Advanced course work or experience in customer service, family learning, or retail operations preferred. Experience working with young children (ages 1-10) and their families in recreational settings, afterschool programs or classrooms. Excellent communication skills and ability to interact positively with children, adults, and large groups. Experience working in a fast-paced, high-volume environment. Ability to work with diverse staff and visitors. Excellent grasp of the English language. Arabic is a plus. Desirable:Self-starter and self-motivated; thrives working in a team-oriented and collaborative environment Lots of positive energy; respectful of diversity; patient and empathetic; friendly; courteous Interest and enthusiasm for working with children and families. Ability to work with diverse staff and visitors. Adaptable to perform a variety of duties.<br>WHAT ELSE IS IN IT FOR YOUInternal growth and development opportunities Diverse and welcoming team Employee Discounts for Hoppi® products Regular team socials and outings Employee referral program

Position: Front Desk Executive Location: Abu Dhabi, UAE<br>WHO WE AREOli Oli® was our first pioneering project - a childrens museum that redefined play and learning by creating immersive galleries for open-ended exploration. Building on this foundation, we are now bringing Hoppi® - a new play destination for families - coming soon to a new mall in Abu Dhabi.<br>Hoppi® is designed especially for children aged 2–8, combining active physical play experiences with engaging, hands-on exhibit zones. It is a space where children can play, imagine, and explore, while parents enjoy a safe, enriching, and welcoming environment.<br>Hoppi® aims to be a beloved family destination in Abu Dhabi, adding joy, creativity, and playfulness to the lives of families.<br>NOTE FROM OUR FOUNDERSWe are young parents who have been blessed to follow our dream. Our dream is for children to be happier, more creative, more imaginative, more informed, inspired, aware, balanced, and amazed. We aim to see joy on children's faces.<br>WHAT THIS ROLE IS ALL ABOUTThe Front Desk Executives are responsible for fulfilling Hoppi®s vision of creating awesome experiences and memories for children and families. In this position, you will be the first point of contact for our company, welcoming and greeting guests. You will also act as a Hoppi® brand ambassador to coordinate front-desk activities, including providing information to guests, selling admission tickets and answering Hoppi®'s phone calls. The primary objective for this position is to engage with all visitors in an empathetic, professional, thoughtful and joyful manner.<br>WHAT WE'LL TRUST YOU WITHBe an ambassador for the Hoppi® brand; ensure that each visitors experience at Hoppi® meets or exceeds expectations, specifically through inclusive, culturally appropriate, positive and memorable interactions with a friendly and sincere approach Learn about Hoppi® offerings, promotions, campaigns and events and communicate information about these with guests in an articulate and credible manner Treat every visitor with respect and provide friendly, courteous communication by orienting them to the building and informing them of the exhibit areas and programs Provide excellent guest service, and facilitate visitors experience and journey through a proactive and thoughtful interaction Contribute to a positive, team-based, and visitor-first centric culture Attend to guest queries, and complaints. Amicably resolve matters with any dissatisfied guests Collect and communicate visitors feedback and suggestions Recognize and report visitors trends Answer phone calls, respond to queries/concerns/complaints in a positive manner, and direct relevant guest inquiries to the appropriate teammate Sell Hoppi® merchandise to visitors Keep an inventory of stock and front office supplies Handle cash transactions between customers with various ticket sales Receive and process all payments according to standard procedures; process credit and debit card in a seamless and effective manner Perform daily opening and closing procedures Safety / Security Provide a safe environment for all visitors, specifically for the children Adhere to all policies and procedures of Hoppi®Assist visitors in case of an incident or an emergency situation Attend training and be prepared to perform emergency procedures (i.e. fire evacuation, accident reporting, etc) Other Responsibilities Working with other colleagues, proactively contribute to the success of any special events and programs designed to enhance the profile of Hoppi® within the community Perform other duties and be involved in projects and activities that contribute to the achievement of Hoppi®s objectives<br>WHAT YOU'LL NEED TO BRING TO THE TABLEEssential:Able to work weekends and public holidays. Advanced course work or experience in customer service, family learning, or retail operations preferred. Experience working with young children (ages 1-10) and their families in recreational settings, afterschool programs or classrooms. Excellent communication skills and ability to interact positively with children, adults, and large groups. Experience working in a fast-paced, high-volume environment. Ability to work with diverse staff and visitors. Excellent grasp of the English language. Arabic is a plus. Desirable:Self-starter and self-motivated; thrives working in a team-oriented and collaborative environment Lots of positive energy; respectful of diversity; patient and empathetic; friendly; courteous Interest and enthusiasm for working with children and families. Ability to work with diverse staff and visitors. Adaptable to perform a variety of duties.<br>WHAT ELSE IS IN IT FOR YOUInternal growth and development opportunities Diverse and welcoming team Employee Discounts for Hoppi® products Regular team socials and outings Employee referral program

Additional Information<br><br>Job Number 26083731<br><br>Job Category Rooms & Guest Services Operations<br><br>Location PO Box 91888 Al Maqta Area, Abu Dhabi, United Arab Emirates, United Arab Emirates,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br><br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Position: Front Desk Executive Location: Abu Dhabi, UAE<br>WHO WE AREOli Oli® was our first pioneering project - a childrens museum that redefined play and learning by creating immersive galleries for open-ended exploration. Building on this foundation, we are now bringing Hoppi® - a new play destination for families - coming soon to a new mall in Abu Dhabi.<br>Hoppi® is designed especially for children aged 2–8, combining active physical play experiences with engaging, hands-on exhibit zones. It is a space where children can play, imagine, and explore, while parents enjoy a safe, enriching, and welcoming environment.<br>Hoppi® aims to be a beloved family destination in Abu Dhabi, adding joy, creativity, and playfulness to the lives of families.<br>NOTE FROM OUR FOUNDERSWe are young parents who have been blessed to follow our dream. Our dream is for children to be happier, more creative, more imaginative, more informed, inspired, aware, balanced, and amazed. We aim to see joy on children's faces.<br>WHAT THIS ROLE IS ALL ABOUTThe Front Desk Executives are responsible for fulfilling Hoppi®s vision of creating awesome experiences and memories for children and families. In this position, you will be the first point of contact for our company, welcoming and greeting guests. You will also act as a Hoppi® brand ambassador to coordinate front-desk activities, including providing information to guests, selling admission tickets and answering Hoppi®'s phone calls. The primary objective for this position is to engage with all visitors in an empathetic, professional, thoughtful and joyful manner.<br>WHAT WE'LL TRUST YOU WITHBe an ambassador for the Hoppi® brand; ensure that each visitors experience at Hoppi® meets or exceeds expectations, specifically through inclusive, culturally appropriate, positive and memorable interactions with a friendly and sincere approach Learn about Hoppi® offerings, promotions, campaigns and events and communicate information about these with guests in an articulate and credible manner Treat every visitor with respect and provide friendly, courteous communication by orienting them to the building and informing them of the exhibit areas and programs Provide excellent guest service, and facilitate visitors experience and journey through a proactive and thoughtful interaction Contribute to a positive, team-based, and visitor-first centric culture Attend to guest queries, and complaints. Amicably resolve matters with any dissatisfied guests Collect and communicate visitors feedback and suggestions Recognize and report visitors trends Answer phone calls, respond to queries/concerns/complaints in a positive manner, and direct relevant guest inquiries to the appropriate teammate Sell Hoppi® merchandise to visitors Keep an inventory of stock and front office supplies Handle cash transactions between customers with various ticket sales Receive and process all payments according to standard procedures; process credit and debit card in a seamless and effective manner Perform daily opening and closing procedures Safety / Security Provide a safe environment for all visitors, specifically for the children Adhere to all policies and procedures of Hoppi®Assist visitors in case of an incident or an emergency situation Attend training and be prepared to perform emergency procedures (i.e. fire evacuation, accident reporting, etc) Other Responsibilities Working with other colleagues, proactively contribute to the success of any special events and programs designed to enhance the profile of Hoppi® within the community Perform other duties and be involved in projects and activities that contribute to the achievement of Hoppi®s objectives<br>WHAT YOU'LL NEED TO BRING TO THE TABLEEssential:Able to work weekends and public holidays. Advanced course work or experience in customer service, family learning, or retail operations preferred. Experience working with young children (ages 1-10) and their families in recreational settings, afterschool programs or classrooms. Excellent communication skills and ability to interact positively with children, adults, and large groups. Experience working in a fast-paced, high-volume environment. Ability to work with diverse staff and visitors. Excellent grasp of the English language. Arabic is a plus. Desirable:Self-starter and self-motivated; thrives working in a team-oriented and collaborative environment Lots of positive energy; respectful of diversity; patient and empathetic; friendly; courteous Interest and enthusiasm for working with children and families. Ability to work with diverse staff and visitors. Adaptable to perform a variety of duties.<br>WHAT ELSE IS IN IT FOR YOUInternal growth and development opportunities Diverse and welcoming team Employee Discounts for Hoppi® products Regular team socials and outings Employee referral program

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> [Not translated in selected language] <p><span><strong>Rooms Controller | Front Office</strong></span></p><br><br> <p><span>Shangri-La Group | Abu Dhabi, United Arab Emirates</span></p><br><br> <br> <p><span><strong>About Us</strong></span></p><br><br> <br> <p><span><strong>Find Your Shangri-La in Shangri-La.</strong></span></p><br><br> <br> <p><span>Traders focus on what matters most: efficient stays, thoughtful essentials, and dependable comfort. Here, efficiency is intelligent and stylish — helping travellers trade up for what truly counts. We create an experience that is both reliable and refined.</span></p><br><br> <br> <p><span>For our team, Traders means professionalism with purpose, where every detail is designed with clarity and care. Joining Traders means becoming part of a team that delivers hospitality that is efficient with wisdom, and reliable with character.</span></p><br><br> <br> <p><span>Traders Hotel, Qaryat Al Beri, Abu Dhabi offers 301 stylish guestrooms and suites, including 80 exclusive Traders Club rooms. Combining contemporary comfort with warm design, the hotel enjoys a prime location within the Qaryat Al Beri complex alongside Shangri-La properties, CHI, The Spa, and the Souk.</span></p><br><br> <p><span>Traders Hotel, Abu Dhabi</span></p><br><br> <br> <p><span>As the <strong>Rooms Controller</strong> in <strong>Front Office</strong>, you will be managing the room inventory and allocation to ensure optimal room utilization. Also, you will work closely with Housekeeping, Reservations, and Revenue teams to manage room assignments, VIP arrivals, and special requests. And you will ensure room status accuracy and support the delivery of exceptional guest service standards.</span></p><br><br> <br> <p><span><strong>Key Responsibilities:</strong></span></p><br><br> <br> <ul> <li><span>Manage daily room assignments, room inventory, and room blocking to maximize occupancy and guest satisfaction.</span></li> <li><span>Coordinate VIP arrivals, long-stay guests, group arrivals, and special room requests.</span></li> <li><span>Monitor room status discrepancies and liaise with Housekeeping to ensure room readiness.</span></li> <li><span>Work closely with Reservations, Revenue Management, and Front Office teams to optimize room utilization and upgrade opportunities.</span></li> <li><span>Ensure guest preferences, loyalty program benefits, and special requirements are accurately reflected in the property management system.</span></li> </ul> <br> <p><span><strong>About You:</strong></span></p><br><br> <br> <ul> <li><span>Proficiency in Property Management Systems (PMS) such as Opera Cloud or Opera PMS.</span></li> <li><span>Guest-focused mindset with strong problem-solving abilities.</span></li> <li><span>Attention to detail and accuracy in room allocation and guest profiles.</span></li> <li><span>Excellent communication and coordination skills.</span></li> <li><span>Professional, proactive, and highly organized approach.</span></li> <li><span>Diploma or Certification in hospitality management or a related field preferred.</span></li> <li><span>Certification or training in Opera PMS/Opera Cloud is advantageous.</span></li> <li><span>Minimum 2–3 years of Front Office experience and at least 1 year as a Rooms Controller.</span></li> <li><span>Strong experience in room inventory management, room blocking, and coordinating VIP arrivals.</span></li> <li><span>Familiarity with loyalty programs, guest profile management, and room revenue optimization strategies is an advantage.</span></li> </ul> <br> <p><span><strong>Why Join Us:</strong></span></p><br><br> <br> <ul> <li><span>A workplace that values your passion and supports self-realization and personal growth.</span></li> <li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.</span></li> <li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.</span></li> <li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive</span></li> </ul> <br> <p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br> <br> <p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br> <br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> [Not translated in selected language] <p><span><strong>Rooms Controller | Front Office</strong></span></p><br><br> <p><span>Shangri-La Group | Abu Dhabi, United Arab Emirates</span></p><br><br> <br> <p><span><strong>About Us</strong></span></p><br><br> <br> <p><span><strong>Find Your Shangri-La in Shangri-La.</strong></span></p><br><br> <br> <p><span>Traders focus on what matters most: efficient stays, thoughtful essentials, and dependable comfort. Here, efficiency is intelligent and stylish — helping travellers trade up for what truly counts. We create an experience that is both reliable and refined.</span></p><br><br> <br> <p><span>For our team, Traders means professionalism with purpose, where every detail is designed with clarity and care. Joining Traders means becoming part of a team that delivers hospitality that is efficient with wisdom, and reliable with character.</span></p><br><br> <br> <p><span>Traders Hotel, Qaryat Al Beri, Abu Dhabi offers 301 stylish guestrooms and suites, including 80 exclusive Traders Club rooms. Combining contemporary comfort with warm design, the hotel enjoys a prime location within the Qaryat Al Beri complex alongside Shangri-La properties, CHI, The Spa, and the Souk.</span></p><br><br> <p><span>Traders Hotel, Abu Dhabi</span></p><br><br> <br> <p><span>As the <strong>Rooms Controller</strong> in <strong>Front Office</strong>, you will be managing the room inventory and allocation to ensure optimal room utilization. Also, you will work closely with Housekeeping, Reservations, and Revenue teams to manage room assignments, VIP arrivals, and special requests. And you will ensure room status accuracy and support the delivery of exceptional guest service standards.</span></p><br><br> <br> <p><span><strong>Key Responsibilities:</strong></span></p><br><br> <br> <ul> <li><span>Manage daily room assignments, room inventory, and room blocking to maximize occupancy and guest satisfaction.</span></li> <li><span>Coordinate VIP arrivals, long-stay guests, group arrivals, and special room requests.</span></li> <li><span>Monitor room status discrepancies and liaise with Housekeeping to ensure room readiness.</span></li> <li><span>Work closely with Reservations, Revenue Management, and Front Office teams to optimize room utilization and upgrade opportunities.</span></li> <li><span>Ensure guest preferences, loyalty program benefits, and special requirements are accurately reflected in the property management system.</span></li> </ul> <br> <p><span><strong>About You:</strong></span></p><br><br> <br> <ul> <li><span>Proficiency in Property Management Systems (PMS) such as Opera Cloud or Opera PMS.</span></li> <li><span>Guest-focused mindset with strong problem-solving abilities.</span></li> <li><span>Attention to detail and accuracy in room allocation and guest profiles.</span></li> <li><span>Excellent communication and coordination skills.</span></li> <li><span>Professional, proactive, and highly organized approach.</span></li> <li><span>Diploma or Certification in hospitality management or a related field preferred.</span></li> <li><span>Certification or training in Opera PMS/Opera Cloud is advantageous.</span></li> <li><span>Minimum 2–3 years of Front Office experience and at least 1 year as a Rooms Controller.</span></li> <li><span>Strong experience in room inventory management, room blocking, and coordinating VIP arrivals.</span></li> <li><span>Familiarity with loyalty programs, guest profile management, and room revenue optimization strategies is an advantage.</span></li> </ul> <br> <p><span><strong>Why Join Us:</strong></span></p><br><br> <br> <ul> <li><span>A workplace that values your passion and supports self-realization and personal growth.</span></li> <li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.</span></li> <li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.</span></li> <li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive</span></li> </ul> <br> <p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br> <br> <p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br> <br> <br><br> </div>