Front End Developer Jobs in UAE

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>About the Role</p><p>A prestigious Family Office in Dubai is seeking a polished, professional, and service-oriented Receptionist to be the first point of contact for visitors, clients, and business associates. The ideal candidate will possess excellent communication skills, a welcoming personality, and the ability to manage front office operations with the highest level of professionalism, discretion, and confidentiality.</p><p>Key Responsibilities</p><ul><li>Greet and welcome guests, VIPs, and business visitors in a warm and professional manner.</li><li>Manage the front desk and ensure the reception area is maintained to the highest standards at all times.</li><li>Handle incoming telephone calls, emails, and inquiries, directing them to the appropriate departments or individuals.</li><li>Coordinate meeting room bookings and ensure meeting spaces are prepared before scheduled appointments.</li><li>Manage incoming and outgoing courier services, mail, and deliveries.</li><li>Assist with travel arrangements, hotel bookings, and visitor logistics when required.</li><li>Maintain visitor records, access logs, and ensure compliance with security protocols.</li><li>Provide administrative support including document preparation, filing, scanning, photocopying, and data entry.</li><li>Coordinate with internal departments to ensure smooth day-to-day office operations.</li><li>Monitor office supplies for the reception area and coordinate replenishment.</li><li>Support office events, meetings, and hospitality arrangements.</li><li>Handle confidential information with the utmost discretion and professionalism.</li></ul><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Requirements</p><ul><li>Bachelor's degree or Diploma in Business Administration, Hospitality, or a related field.</li><li>5 years of experience as a Receptionist, Front Office Executive, or Guest Relations Executive, preferably within a Family Office, corporate office, luxury hospitality, private office, or high-end service environment.</li><li>Excellent verbal and written communication skills in English; Arabic is an added advantage.</li><li>Professional appearance with exceptional interpersonal and customer service skills.</li><li>Strong organizational and multitasking abilities.</li><li>Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).</li><li>Ability to work in a fast-paced, multicultural environment.</li><li>High level of integrity, confidentiality, and attention to detail.</li></ul><p><br></p></div>

Sun Management Group (Reanda UAE) is a leading audit, tax, and business advisory group headquartered in Dubai, with offices in Sharjah, Hamriyah Free Zone, and DMCC. We are the exclusive member of the Reanda International Network in UAE, one of the world’s top 30 global networks of independent accounting and advisory firms. Our diverse team of 75+ professionals serves a wide array of industries, offering excellence in assurance, tax, compliance, and advisory services. <br>We are looking for Front Desk Executive / Administrative Executive to perform a variety of administrative tasks. Duties include providing support to our managers and employees, assisting in daily office needs, and managing our company’s general administrative activities. Responsibilities:Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Ensure the reception area is tidy and presentable, with all necessary stationery and material Provide basic and accurate information in-person and via phone/email Receive, sort and distribute daily mail/deliveries Order front office supplies and keep inventory of stock Update calendars and schedule meetings Arrange travel and accommodations, and prepare vouchers Keep updated records of office expenses and costs Perform other clerical receptionist duties, such as filing and photocopying. Raising draft invoices once proposals/engagements are approved and request approval of the draft invoices. Liaise with executives to handle requests and queries from senior managers. Develop and update administrative systems to make them more efficient. Resolve administrative problems. Maintain up-to-date employee holiday records. Preparing Proposals and Engagements. Follow-up emails for documents as per the accounting and audit list. Meeting invites or attending clients for completing signature formalities at our office Preparing the Liquidation notice/advertisement in the newspaper/ Collecting the scanned copy and hardcopy and arranging them for review and approval. Requirements:UAE experience of 2–3 years as a Front Desk Executive / Administrative Executive ·Proficiency in Microsoft Office Professional attitude and appearance. Ability to be resourceful and proactive when issues arise Multitasking and time-management skills, with the ability to prioritize tasks Customer service attitude Excellent written and verbal communication skills. Remuneration will be competitive and based on experience. UAE residence visa, medical insurance shall be provided. Interested applicants, please send your CV to indira@sundubai.net If you know someone who is fit for this position, please share the link with them or tag her on comments

Company Description New Age Clinic is a modern aesthetic and wellness clinic dedicated to helping individuals enhance their natural beauty and overall vitality. The clinic offers a wide range of services, from rejuvenating facials to advanced dermatology, tailored to diverse aesthetic and wellness needs. New Age Clinic uses cutting-edge technology, including systems such as Cynosure, Deka, and Candela Gentle Max Pro, to deliver safe, effective treatments and optimal outcomes. The team focuses on personalized care, creating a supportive environment where clients feel respected, informed, and empowered. The clinic combines innovation with holistic wellness to provide a high-quality patient experience at every visit.<br>Role Description This is a full-time, on-site Front Office Receptionist role based in Al Ain. The Front Office Receptionist will be the first point of contact for clients, warmly greeting visitors, managing check-in and check-out procedures, and ensuring a professional, welcoming reception area. Daily responsibilities include answering and directing phone calls, managing appointment bookings, confirming and rescheduling visits, and responding to basic inquiries about clinic services and policies. The role also involves maintaining accurate patient records, handling front desk correspondence, coordinating with clinical staff to manage schedules, and processing payments in line with clinic procedures. The Front Office Receptionist will support smooth daily operations by organizing documents, managing waiting room flow, and upholding confidentiality and high standards of customer care.<br>Qualifications<br> Strong front office and receptionist duties experience, including managing a busy reception area and coordinating appointments. Excellent customer service and communication skills, with a friendly, professional, and patient-centered approach. Confident phone etiquette and ability to handle high call volumes, inquiries, and appointment scheduling with accuracy. Basic administrative and computer skills, including use of scheduling software, email, and electronic records. Organizational skills with attention to detail, reliability, and the ability to manage multiple tasks in a fast-paced environment. Previous experience in a clinic, medical, spa, or hospitality setting is an advantage. Fluency in English; additional languages commonly spoken in the region are a plus. High school diploma or equivalent required; additional training in administration, healthcare, or customer service is beneficial.

OUR PURPOSE AND CULTURE<br>We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact. As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.<br>THE TEAM<br>As part of the Rooms Division, you will lead the Front Office team at Rosewood Abu Dhabi, working closely with the Director of Rooms and partnering with Housekeeping, Engineering, and other key departments. You will oversee a dynamic team across Front Desk, Concierge, and Guest Services, fostering a collaborative and supportive environment where associates feel empowered to deliver exceptional, personalized service.<br>YOUR ROLE<br>As Front Office Manager, you are at the heart of the guest journey. You will lead the daily operations of the Front Office, ensuring every guest experience is seamless, welcoming, and memorable. This role plays a key part in shaping first and lasting impressions, balancing service excellence with operational efficiency. Through your leadership, you will inspire your team to anticipate guest needs, elevate service standards, and contribute to the overall success and reputation of the hotel.<br>HOW YOU’LL MAKE THE PLACE<br>Lead daily Front Office operations, ensuring smooth arrivals, departures, and overall service flow Champion a guest-centric approach, resolving concerns with care and creating memorable experiences Inspire, coach, and develop your team to deliver consistent, high-quality service Drive service excellence by maintaining brand standards and enhancing the guest experience Monitor business levels, occupancy, and revenue performance to support operational success Collaborate closely with Housekeeping, Engineering, and other departments to ensure seamless guest journeys<br>COULD THIS BE YOU?<br>You have at least 2 years of supervisory experience in a Front Office role within a luxury hotel You lead with confidence and empathy, creating a positive and motivating team environment You communicate clearly and build strong relationships with guests and colleagues You stay calm under pressure and make thoughtful decisions in fast-paced situations You have a natural attention to detail and a passion for delivering exceptional service You are comfortable working with hotel systems and understand Front Office operations<br>OUR COMMITMENT TO YOU<br>At Rosewood Hotel Group, your voice is heard – and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations. We’re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them – and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.

OUR PURPOSE AND CULTURE<br>We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact. As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.<br>THE TEAM<br>As part of the Rooms Division, you will lead the Front Office team at Rosewood Abu Dhabi, working closely with the Director of Rooms and partnering with Housekeeping, Engineering, and other key departments. You will oversee a dynamic team across Front Desk, Concierge, and Guest Services, fostering a collaborative and supportive environment where associates feel empowered to deliver exceptional, personalized service.<br>YOUR ROLE<br>As Front Office Manager, you are at the heart of the guest journey. You will lead the daily operations of the Front Office, ensuring every guest experience is seamless, welcoming, and memorable. This role plays a key part in shaping first and lasting impressions, balancing service excellence with operational efficiency. Through your leadership, you will inspire your team to anticipate guest needs, elevate service standards, and contribute to the overall success and reputation of the hotel.<br>HOW YOU’LL MAKE THE PLACE<br>Lead daily Front Office operations, ensuring smooth arrivals, departures, and overall service flow Champion a guest-centric approach, resolving concerns with care and creating memorable experiences Inspire, coach, and develop your team to deliver consistent, high-quality service Drive service excellence by maintaining brand standards and enhancing the guest experience Monitor business levels, occupancy, and revenue performance to support operational success Collaborate closely with Housekeeping, Engineering, and other departments to ensure seamless guest journeys<br>COULD THIS BE YOU?<br>You have at least 2 years of supervisory experience in a Front Office role within a luxury hotel You lead with confidence and empathy, creating a positive and motivating team environment You communicate clearly and build strong relationships with guests and colleagues You stay calm under pressure and make thoughtful decisions in fast-paced situations You have a natural attention to detail and a passion for delivering exceptional service You are comfortable working with hotel systems and understand Front Office operations<br>OUR COMMITMENT TO YOU<br>At Rosewood Hotel Group, your voice is heard – and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations. We’re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them – and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.

Additional Information<br><br>Job Number 26096647<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Dubai Fountain Street, Downtown Dubai, Dubai, United Arab Emirates, United Arab Emirates, 11788VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up on any outstanding requests or problems from the previous day and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft.<br><br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br><br>EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.<br><br>But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.<br><br>We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Mandatory – Face to face customer service experience in Insurance company.<br>We are looking for a Customer Service Executive to deliver exceptional customer service by assisting walk-in customers, providing product information, issuing policies, handling service requests, and resolving customer inquiries efficiently. The role also involves supporting internal stakeholders while ensuring a seamless customer experience and achieving service and conversion targets.<br>Key Requirements:Bachelor's degree in any discipline. Minimum 2 years of experience in an insurance company or insurance brokerage. Fluent in Arabic (speaking, reading, and writing); English proficiency is preferred. Excellent communication and interpersonal skills. Well-organized with the ability to multitask in a fast-paced environment. Proficient in MS Office applications. Insurance industry experience is required.

Mandatory – Face to face customer service experience in Insurance company.<br>We are looking for a Customer Service Executive to deliver exceptional customer service by assisting walk-in customers, providing product information, issuing policies, handling service requests, and resolving customer inquiries efficiently. The role also involves supporting internal stakeholders while ensuring a seamless customer experience and achieving service and conversion targets.<br>Key Requirements:Bachelor's degree in any discipline. Minimum 2 years of experience in an insurance company or insurance brokerage. Fluent in Arabic (speaking, reading, and writing); English proficiency is preferred. Excellent communication and interpersonal skills. Well-organized with the ability to multitask in a fast-paced environment. Proficient in MS Office applications. Insurance industry experience is required.

Organization- Andaz Dubai The Palm<br><br>Summary<br><br>At Andaz by Hyatt, we create memorable experiences through authentic hospitality. As an Assistant Manager – Front Office, you will support the team in leading daily Front Desk operations, ensuring seamless guest experiences while inspiring and developing a high-performing team.<br><br>You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Front Office is responsible to assist the Director of Rooms in managing the day-to-day operation of the Front Desk at the hotel.<br><br>Qualifications<br><br>Preferred Language skills- Russian, Arabic and German<br><br>Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel.<br><br> Well developed communication and customer relations skills

<p>• Beauty clinic in Dubai seeking Front of House / Guest Experience professional. • Warmly welcome clients, manage appointments, check-ins, payments, and diary flow. • Maintain a polished reception environment and uphold premium service standards. • Must be client-focused, organised, and comfortable in fast-paced luxury settings.</p><p>• Looking for 1-3 years front-of-house, hospitality, premium retail, or aviation experience. • Excellent English, warm personality, and strong organisational skills. • Must be polished, adaptable, and comfortable in a client-driven environment. • UAE-based or willing to relocate. Beauty or clinic experience is a plus. Immediate starters considered.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> [Not translated in selected language] <p><span><strong>Rooms Controller | Front Office</strong></span></p><br><br> <p><span>Shangri-La Group | Abu Dhabi, United Arab Emirates</span></p><br><br> <br> <p><span><strong>About Us</strong></span></p><br><br> <br> <p><span><strong>Find Your Shangri-La in Shangri-La.</strong></span></p><br><br> <br> <p><span>Traders focus on what matters most: efficient stays, thoughtful essentials, and dependable comfort. Here, efficiency is intelligent and stylish — helping travellers trade up for what truly counts. We create an experience that is both reliable and refined.</span></p><br><br> <br> <p><span>For our team, Traders means professionalism with purpose, where every detail is designed with clarity and care. Joining Traders means becoming part of a team that delivers hospitality that is efficient with wisdom, and reliable with character.</span></p><br><br> <br> <p><span>Traders Hotel, Qaryat Al Beri, Abu Dhabi offers 301 stylish guestrooms and suites, including 80 exclusive Traders Club rooms. Combining contemporary comfort with warm design, the hotel enjoys a prime location within the Qaryat Al Beri complex alongside Shangri-La properties, CHI, The Spa, and the Souk.</span></p><br><br> <p><span>Traders Hotel, Abu Dhabi</span></p><br><br> <br> <p><span>As the <strong>Rooms Controller</strong> in <strong>Front Office</strong>, you will be managing the room inventory and allocation to ensure optimal room utilization. Also, you will work closely with Housekeeping, Reservations, and Revenue teams to manage room assignments, VIP arrivals, and special requests. And you will ensure room status accuracy and support the delivery of exceptional guest service standards.</span></p><br><br> <br> <p><span><strong>Key Responsibilities:</strong></span></p><br><br> <br> <ul> <li><span>Manage daily room assignments, room inventory, and room blocking to maximize occupancy and guest satisfaction.</span></li> <li><span>Coordinate VIP arrivals, long-stay guests, group arrivals, and special room requests.</span></li> <li><span>Monitor room status discrepancies and liaise with Housekeeping to ensure room readiness.</span></li> <li><span>Work closely with Reservations, Revenue Management, and Front Office teams to optimize room utilization and upgrade opportunities.</span></li> <li><span>Ensure guest preferences, loyalty program benefits, and special requirements are accurately reflected in the property management system.</span></li> </ul> <br> <p><span><strong>About You:</strong></span></p><br><br> <br> <ul> <li><span>Proficiency in Property Management Systems (PMS) such as Opera Cloud or Opera PMS.</span></li> <li><span>Guest-focused mindset with strong problem-solving abilities.</span></li> <li><span>Attention to detail and accuracy in room allocation and guest profiles.</span></li> <li><span>Excellent communication and coordination skills.</span></li> <li><span>Professional, proactive, and highly organized approach.</span></li> <li><span>Diploma or Certification in hospitality management or a related field preferred.</span></li> <li><span>Certification or training in Opera PMS/Opera Cloud is advantageous.</span></li> <li><span>Minimum 2–3 years of Front Office experience and at least 1 year as a Rooms Controller.</span></li> <li><span>Strong experience in room inventory management, room blocking, and coordinating VIP arrivals.</span></li> <li><span>Familiarity with loyalty programs, guest profile management, and room revenue optimization strategies is an advantage.</span></li> </ul> <br> <p><span><strong>Why Join Us:</strong></span></p><br><br> <br> <ul> <li><span>A workplace that values your passion and supports self-realization and personal growth.</span></li> <li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.</span></li> <li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.</span></li> <li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive</span></li> </ul> <br> <p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br> <br> <p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br> <br> <br><br> </div>

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.<br>About Madinat Jumeirah Set along a two-kilometre stretch of private coastline, Madinat Jumeirah is a beachfront resort comprising four distinctive hotels. Each offers uninterrupted views of the Arabian Gulf and the iconic Jumeirah Burj Al Arab, with experiences ranging from the contemporary elegance of Jumeirah Al Naseem to the majestic Arabesque charm of Jumeirah Al Qasr. Guests can also enjoy the serene waterfront setting of Jumeirah Mina Al Salam and the secluded Arabian houses of Jumeirah Dar Al Masyaf. Together, they form a one-of-a-kind destination rooted in Arabian luxury hospitality. The resort features over 20 curated restaurants and lounges, the traditional Souk Madinat Jumeirah, dedicated kids' clubs and some of the region’s most versatile event and conference spaces.<br>About the Job An exciting opportunity has arisen for a Duty Manager for Madinat Jumeirah <br>The main duties and responsibilities of this role include:<br>Act as the Resort's management representative during overnight hours, ensuring smooth Front Office operations and guest satisfaction Supervise and ensure adherence to all Front Office policies and procedures by overnight staff Record relevant details of any major incident and important information in the guest feedback report Handle overbooking situations, emergency guest visas, and maintain lobby cleanliness in coordination with relevant departments Support Team Leaders with tasks like group check-ins and registration card checks Document major incidents, review guest data input standards, and report issues to the Assistant Front Office Manager for continuous improvement<br>About You<br>The ideal candidate for this position will have the following experience and qualifications:<br>1-3 years’ experience in Rooms Division at five-star luxury brands Leadership experience of minimum two years in Front Office Department Bachelor’s degree in hospitality management or relevant field from an accredited and renowned University Excellent Opera Knowledge (Front Office Applications) Fluency in written and spoken English<br><br>About the Benefits<br>At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.<br>Benefits include:<br>Supportive and inclusive work environment Access to Learning & Development programs and clear pathways Opportunities for internal mobility within our global network Colleague discounts on food, beverage, and hotel stays worldwide Company-provided shared accommodation Comprehensive healthcare and life insurance coverage Paid annual and flight from your home country Competitive tax-free salary paid in UAE Dirhams (AED)

Company Description<br><br>Sofitel Al Hamra Beach Resort<br><br>Job Description<br><br>To be an Heartist of the Front Office and of the hotel, in and outside the work place. To always keep the working area clean and well maintained. To properly use the telephone etiquette as per Sofitel standards. To attend all guests approaching the front desk in the procedure of check-in/check-out, inquiries, key handling and all related matters, respecting the hotel standards and procedures. To offer a warm welcome to all guests and to ensure that they enjoy their stay being offered the finest personal service. To personally greet and escort the guests rather than pointing out directions. To respect the privacy of the guests and the confidentiality of the information. To manage any guest complaint in a professional manner, by resolving it and making sure the guest is satisfied, and recording it. To call the supervisor or manager for advice in serious cases or if an approval is required. To share daily activity highlights with the supervisor and manager including internal and external guest opportunities. To be aware of and to report all guest comments or complaints. To be aware of all VIPs visiting or staying in the hotel. To do a proper cashier closer and to ensure a complete handover between the shifts. To be aware of forged currency and travelers checks and to respect all the financial and audit procedures. To check the departure lists and to ensure check-out times are respected. To properly use all the equipment and Fidelio management system, to have a perfect knowledge of the set ups. To strictly respect the room keys and section keys handover procedures. To daily follow the checklists. To daily read the F/O logbook, to update it and to sign it. To be aware of all hotel facilities operating timing and to promote the internal activities and events. To up sell Rooms, Food and Beverage outlets and other facilities whenever opportunities arise. To be updated with the latest administrative, organizational, operational or other changes and news. To attend a daily line up briefing with the Front Office team to recapitulate tasks and activity. To promote the Accor loyalty programs. To maintain an atmosphere of high morale and a happy working relationship among the team. To be entirely flexible and adapt to rotate within the different sub sections of the Front Office Department. To carry out any other reasonable duties as assigned by the Front Office Supervisor and the Assistant Front Office Manager.

Company Description<br><br>Sofitel Al Hamra Beach Resort<br><br>Job Description<br><br>To be an Heartist of the Front Office and of the hotel, in and outside the work place. To always keep the working area clean and well maintained. To properly use the telephone etiquette as per Sofitel standards. To attend all guests approaching the front desk in the procedure of check-in/check-out, inquiries, key handling and all related matters, respecting the hotel standards and procedures. To offer a warm welcome to all guests and to ensure that they enjoy their stay being offered the finest personal service. To personally greet and escort the guests rather than pointing out directions. To respect the privacy of the guests and the confidentiality of the information. To manage any guest complaint in a professional manner, by resolving it and making sure the guest is satisfied, and recording it. To call the supervisor or manager for advice in serious cases or if an approval is required. To share daily activity highlights with the supervisor and manager including internal and external guest opportunities. To be aware of and to report all guest comments or complaints. To be aware of all VIPs visiting or staying in the hotel. To do a proper cashier closer and to ensure a complete handover between the shifts. To be aware of forged currency and travelers checks and to respect all the financial and audit procedures. To check the departure lists and to ensure check-out times are respected. To properly use all the equipment and Fidelio management system, to have a perfect knowledge of the set ups. To strictly respect the room keys and section keys handover procedures. To daily follow the checklists. To daily read the F/O logbook, to update it and to sign it. To be aware of all hotel facilities operating timing and to promote the internal activities and events. To up sell Rooms, Food and Beverage outlets and other facilities whenever opportunities arise. To be updated with the latest administrative, organizational, operational or other changes and news. To attend a daily line up briefing with the Front Office team to recapitulate tasks and activity. To promote the Accor loyalty programs. To maintain an atmosphere of high morale and a happy working relationship among the team. To be entirely flexible and adapt to rotate within the different sub sections of the Front Office Department. To carry out any other reasonable duties as assigned by the Front Office Supervisor and the Assistant Front Office Manager.

<p>We are seeking a professional and welcoming Front Office Receptionist to be the first point of contact at our Dubai office. This role is crucial in providing excellent customer service, managing front desk operations, and supporting the administrative functions of our audit and finance consultancy firm. Responsibilities: - Greet and welcome clients, visitors, and staff with professionalism and courtesy. - Manage incoming calls, emails, and correspondence efficiently and promptly. - Coordinate appointments, meetings, and office schedules ensuring smooth daily operations. - Maintain the reception area to ensure it is clean, tidy, and presentable. - Assist with administrative tasks such as document handling, data entry, and filing. - Coordinate with internal teams to provide support as necessary to enhance client experience. - Handle visitor registration and ensure security protocols are followed. - Manage office supplies inventory.</p><p>- Proven experience as a receptionist or in a similar front office role. - Excellent communication and interpersonal skills with a professional and friendly demeanor. - Strong organizational skills and ability to multitask in a fast-paced environment. - Proficient in MS Office Suite and office management software. - Ability to handle confidential information with discretion. - Fluent in English.</p>

<p>We are seeking a professional and welcoming Front Office Receptionist to be the first point of contact at our Dubai office. This role is crucial in providing excellent customer service, managing front desk operations, and supporting the administrative functions of our audit and finance consultancy firm. Responsibilities: - Greet and welcome clients, visitors, and staff with professionalism and courtesy. - Manage incoming calls, emails, and correspondence efficiently and promptly. - Coordinate appointments, meetings, and office schedules ensuring smooth daily operations. - Maintain the reception area to ensure it is clean, tidy, and presentable. - Assist with administrative tasks such as document handling, data entry, and filing. - Coordinate with internal teams to provide support as necessary to enhance client experience. - Handle visitor registration and ensure security protocols are followed. - Manage office supplies inventory.</p><p>- Proven experience as a receptionist or in a similar front office role. - Excellent communication and interpersonal skills with a professional and friendly demeanor. - Strong organizational skills and ability to multitask in a fast-paced environment. - Proficient in MS Office Suite and office management software. - Ability to handle confidential information with discretion. - Fluent in English.</p>

Job Description<br><br>We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As an Assistant Director of Front Office you are responsible for assisting the Director of Front Office in leading and managing all sections of the Front Office Department in order to ensure the highest standards of service, whereby your role will include key responsibilities such as-<br><br> Monitor Front Office employees to ensure guests receive prompt, warm attention and personal recognition Inform other operating departments, notably Housekeeping, of all Front Office matters that concerns them Establish and maintain effective employee relations Assist the Director of Front Office in employee related matters such as appraising and consulting Assist in the preparation of statistical, performance and forecast reports as necessary in order<br><br>to facilitate annual budget and strategic plan preparation and provide management with marketing information<br><br> Assist in monitoring and controlling, on an on-going basis, department costs to ensure performance against budget<br><br>Skills<br><br>Education, Qualifications & Experiences<br><br>You should ideally have a degree in the hospitality field with at least three years previous experiences in the Front Office Department within a hotel environment. You must also have fluency in both written and spoken English and an immaculate personal presentation along with the ability to solve problems effectively. You must have knowledge of up selling and maximizing revenues techniques, computer literacy and knowledge of Opera will be highly regarded.<br><br>Knowledge & Competencies<br><br>The ideal candidate will be a positive and proactive individual with an outgoing, charismatic and approachable character, combined with a high aptitude for customer care, strong leadership skills and the capability to motivate and guide others. You have the ability to develop and build relationships easily, while possessing following additional competencies-<br><br>Understanding the Business<br><br>Influencing Outcomes<br><br>Planning for Business<br><br>Team Building<br><br>Valuing Diversity<br><br>Leading People<br><br>Adaptability<br><br>Drive for Results<br><br>Customer Focus<br><br>Managing Operations

OUR PURPOSE AND CULTURE<br>We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact. As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.<br>THE TEAMYou will be part of our Front Office team—an energetic, guest-focused group committed to creating seamless arrivals, departures, and memorable interactions throughout the guest journey. You will report directly to the Front Office Supervisor and collaborate closely with Concierge, Housekeeping, Guest Relations, and Bell Services to ensure a consistent and exceptional level of hospitality.<br>YOUR ROLEAs a Front Desk Agent, you will be the welcoming face of the hotel and a key ambassador of Rosewood’s service philosophy. You will ensure every guest experience is smooth, personalized, and memorable—from check-in to check-out. By managing reservation accuracy, guest accounts, inquiries, and problem resolution with grace and professionalism, you will play a central role in elevating the overall guest journey and supporting the Front Office operation in achieving its service and operational goals.<br>HOW YOU’LL MAKE THE PLACE<br>Deliver warm, efficient guest check-ins and check-outs while following all service standards. Anticipate guest needs, respond promptly to inquiries, and maintain positive guest relations at all times. Resolve guest complaints professionally and effectively, ensuring complete guest satisfaction. Maintain accurate guest accounts, process payments, and adhere to all cashiering procedures. Communicate guest information, special requests, and VIP details to relevant departments. Manage room assignments, reservation updates, and daily status reports with accuracy and attention to detail.<br>COULD THIS BE YOU?<br>You bring previous experience as a Front Desk Agent or in a similar guest-facing role. You have strong attention to detail and the ability to work with speed, accuracy, and good judgment—especially under pressure. You are confident using property management systems and comfortable accessing and inputting information quickly. You excel in communication, with the ability to speak, read, and write English fluently; additional languages are a plus. You work well both independently and as part of a cohesive team, always upholding confidentiality and professionalism. You are adaptable, organized, and able to remain calm while delivering exceptional service to guests from around the world.<br>OUR BENEFITS<br>As part of our team, you’ll enjoy a thoughtfully designed benefits package that supports your wellbeing, professional growth, and life beyond work. This includes medical coverage, paid time off, complimentary room nights, learning and development opportunities, global career opportunities, and industry-leading paid parental leave supporting eligible associates across all paths to parenthood.<br>OUR COMMITMENT TO YOU<br>At Rosewood Hotel Group, your voice is heard – and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations. We’re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them – and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Kerala girl preferred • Good communication skills • Customer-friendly and well-presented </p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Comfortable appearing in social media content • 12-hour shift (including 1-hour lunch break)</p></li></ul><p></p></section>

Job Description<br><br>We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As an Assistant Director of Front Office you are responsible for assisting the Director of Front Office in leading and managing all sections of the Front Office Department in order to ensure the highest standards of service, whereby your role will include key responsibilities such as-<br><br> Monitor Front Office employees to ensure guests receive prompt, warm attention and personal recognition Inform other operating departments, notably Housekeeping, of all Front Office matters that concerns them Establish and maintain effective employee relations Assist the Director of Front Office in employee related matters such as appraising and consulting Assist in the preparation of statistical, performance and forecast reports as necessary in order<br><br>to facilitate annual budget and strategic plan preparation and provide management with marketing information<br><br> Assist in monitoring and controlling, on an on-going basis, department costs to ensure performance against budget<br><br>Skills<br><br>Education, Qualifications & Experiences<br><br>You should ideally have a degree in the hospitality field with at least three years previous experiences in the Front Office Department within a hotel environment. You must also have fluency in both written and spoken English and an immaculate personal presentation along with the ability to solve problems effectively. You must have knowledge of up selling and maximizing revenues techniques, computer literacy and knowledge of Opera will be highly regarded.<br><br>Knowledge & Competencies<br><br>The ideal candidate will be a positive and proactive individual with an outgoing, charismatic and approachable character, combined with a high aptitude for customer care, strong leadership skills and the capability to motivate and guide others. You have the ability to develop and build relationships easily, while possessing following additional competencies-<br><br>Understanding the Business<br><br>Influencing Outcomes<br><br>Planning for Business<br><br>Team Building<br><br>Valuing Diversity<br><br>Leading People<br><br>Adaptability<br><br>Drive for Results<br><br>Customer Focus<br><br>Managing Operations