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Role: Java Script Frontend Engineer (Remote) Location: Remote (Work from Anywhere) Job Type: Contract Payout: $20 - $70/hour<br>Role Overview:We are hiring for one of our clients, seeking a Frontend Engineer to work on a contract basis. This role involves developing and maintaining user-facing features for a platform designed for global talent access and AI-driven workflows. The position requires expertise in modern frontend technologies to enhance platform functionality and user experience.<br>Key Responsibilities:• Develop and optimize frontend components using modern Java Script frameworks and libraries.• Collaborate with backend teams to integrate APIs and ensure seamless data flow between systems.• Implement responsive and accessible UI components adhering to design system guidelines.• Conduct code reviews and write unit tests to maintain high-quality frontend code.• Troubleshoot and resolve frontend bugs and performance bottlenecks.<br>Required Skills & Qualifications:• Proficiency in Java Script, Type Script, and React or similar frontend frameworks.• Experience with state management libraries such as Redux or Context API.• Strong understanding of responsive design principles and CSS methodologies.• Familiarity with frontend build tools like Webpack, Vite, or similar.• Experience working with RESTful or Graph QL APIs for data integration.• Knowledge of testing frameworks such as Jest, Cypress, or React Testing Library.• Ability to write clean, maintainable, and well-documented code.• Experience with version control systems like Git.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Technology, Information and Internet | IT Services and IT Consulting industry, contributing to the development of a platform enabling seamless talent and AI workflows. The contract position provides flexibility and the chance to work on high-impact projects with cutting-edge technologies.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!
Role: Java Script Frontend Engineer (Remote) Location: Remote (Work from Anywhere) Job Type: Contract Payout: $20 - $70/hour<br>Role Overview:We are hiring for one of our clients, seeking a Frontend Engineer to work on a contract basis. This role involves developing and maintaining user-facing features for a platform designed for global talent access and AI-driven workflows. The position requires expertise in modern frontend technologies to enhance platform functionality and user experience.<br>Key Responsibilities:• Develop and optimize frontend components using modern Java Script frameworks and libraries.• Collaborate with backend teams to integrate APIs and ensure seamless data flow between systems.• Implement responsive and accessible UI components adhering to design system guidelines.• Conduct code reviews and write unit tests to maintain high-quality frontend code.• Troubleshoot and resolve frontend bugs and performance bottlenecks.<br>Required Skills & Qualifications:• Proficiency in Java Script, Type Script, and React or similar frontend frameworks.• Experience with state management libraries such as Redux or Context API.• Strong understanding of responsive design principles and CSS methodologies.• Familiarity with frontend build tools like Webpack, Vite, or similar.• Experience working with RESTful or Graph QL APIs for data integration.• Knowledge of testing frameworks such as Jest, Cypress, or React Testing Library.• Ability to write clean, maintainable, and well-documented code.• Experience with version control systems like Git.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Technology, Information and Internet | IT Services and IT Consulting industry, contributing to the development of a platform enabling seamless talent and AI workflows. The contract position provides flexibility and the chance to work on high-impact projects with cutting-edge technologies.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!
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Company Description<br><p>Established in 1982, The Digital Imaging & Office Services Solutions of Gulf Commercial Group was created to become a leading office automation solutions provider for the thriving UAE market.</p><br><p>By embracing the printing industry’s phenomenal digital transformation over the years, ‘GCG-DDS’ developed a natural proclivity for new technologies and gained an enviable reputation for its expertise in integrating digital enterprise solutions of all kinds into their client’s businesses.</p><br><p>Keen to take a market leadership position, GCG-DDS has made the strategic decision to expand its horizons into two focused areas of operation with each carrying a new corporate identity under the umbrella of GCG’s holding company – The Ghobash Group.</p><br><p>Now known as GCG ENTERPRISE SOLUTIONS, the company focuses on Enterprise Information Management, Digital Transformation, and Interactive Smart Solutions, and guides our clients with the most comprehensive portfolio of business information management technology in the UAE</p><br><br>Job Description<br><p>The Practice Head – Digital Transformation owns the end-to-end P&L, go-to-market strategy, and client relationships for GCG's DT practice. The role carries a predominant commercial mandate (~70%) spanning enterprise sales, presales solutioning, and partner/vendor management, balanced by delivery oversight (~30%) to ensure profitable and high-quality execution. The incumbent is expected to establish GCG as a trusted DT partner across UAE, Oman, and KSA, driving revenue growth through consultative, solution-led selling while building a scalable, high-performance practice.</p><br><p><strong>A — Sales Strategy & Revenue Leadership </strong></p><br><p>• Own and deliver the DT practice revenue, gross margin, and pipeline targets aligned to FY business plans.</p><br><p>• Define and execute the go-to-market (GTM) strategy for DT solutions across priority industries and geographies (UAE, Oman, KSA).</p><br><p>• Build a scalable and predictable sales pipeline to support short- and long-term growth; maintain healthy pipeline coverage ratios.</p><br><p>• Lead acquisition of large enterprise and government customers for DT solutions (EIM, ECM, BPM, OCR, RPA, Digital Workflow, Archiving, Compliance).</p><br><p>• Personally engage with CXOs, CIOs, CTOs, and Digital Transformation leaders for strategic deal pursuit and closure.</p><br><p>• Drive penetration into new verticals and expansion within existing customer portfolios; own account planning.</p><br><p>• Review sales performance regularly and implement corrective actions to ensure target achievement.</p><br><p>• Monitor forecast accuracy and deal closure timelines; report to leadership with clear pipeline visibility.</p><br><p><strong>B — Presales & Solution Development </strong></p><br><p>• Lead and guide the presales function — solution architecture, proposal development, demos, and POC engagements.</p><br><p>• Ensure all solution proposals are technically sound, commercially viable, and aligned to client business outcomes.</p><br><p>• Engage directly at CXO level during the sales cycle to articulate business value, ROI, and differentiation.</p><br><p>• Sponsor and facilitate key customer workshops, solution demonstrations, and proof-of-concept engagements.</p><br><p>• Collaborate with product and technology teams to translate customer requirements into winning solution configurations.</p><br><p>• Drive proposal quality, win rates, and bid governance across all active opportunities.</p><br><p><strong>C — Service Delivery & Practice Operations</strong></p><br><p>• Hold overall delivery accountability across active DT projects and managed service contracts.</p><br><p>• Define and enforce delivery governance frameworks, project standards, and quality benchmarks.</p><br><p>• Drive SLA adherence and continuous improvement across all service operations.</p><br><p>• Oversee partner and vendor relationships — manage strategic alliances with OEMs (OpenText, OutSystems, ABBYY, Fujifilm, etc.).</p><br><p>• Drive joint GTM initiatives, partner-led opportunities aligned to UAE 2031 vision, UAE AI strategy 2031 & other related initiatives.</p><br><p>• Stay aligned with vendor roadmaps, certifications, and competitive positioning.</p><br><p><strong>D — People Leadership & Practice Building</strong></p><br><p>• Lead, coach, and develop the DT practice team (sales, presales, delivery) to build a high-performance culture.</p><br><p>• Set clear targets, KPIs, and performance expectations for direct and matrix team members.</p><br><p>• Partner with HR on hiring, onboarding, performance management, and succession planning for the practice.</p><br><p>• Define the DT practice roadmap, service portfolio evolution, and capability development agenda.</p><br><p>• Enable consultative selling, solution orientation, and delivery excellence across the team.</p><br><p>• Support marketing initiatives including industry events, thought leadership sessions, and campaigns.</p><br><br>Qualifications<br><p>Bachelor's degree in Business Administration, Computer Science, IT, or related field</p><br><p>• 17+ years in enterprise software/DT solutions with a strong sales and presales track record</p><br><p>• Proven success selling EIM, ECM, BPM, RPA, OCR, or digital workflow solutions to enterprise/government accounts</p><br><p>• 5+ years in a leadership or practice head role managing cross-functional teams</p><br><p>• Experience in UAE market; GCC exposure preferred</p><br><p>• Solution selling and consultative sales methodology</p><br><p>• CXO-level stakeholder engagement and executive presentation</p><br><p>• Presales leadership — proposal development, solution architecture, POC management</p><br><p>• CRM proficiency (Salesforce / Dynamics or equivalent)</p><br><p>• Strong commercial acumen — pricing, margin management, deal structuring</p><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p><strong>Technical Support:</strong> Troubleshoot and resolve hardware, software, and network issues for employees.</p></li><li><p><strong>Asset Tracking:</strong> Keep an up-to-date inventory of all IT equipment and software licenses.</p></li><li><p><strong>System Setup:</strong> Install, configure, and maintain computers, printers, and office peripherals.</p></li><li><p><strong>Network Maintenance:</strong> Assist in monitoring local area networks (LAN) and ensuring stable internet connectivity.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Minimum 1-2 years minimum work experience in IT support, helpdesk, or a similar technical role.</p></li><li><p>Degree or Diploma in Information Technology, Computer Science, or a related field.</p></li><li><p>Strong working knowledge of Windows, MAC, iOS, Android, MS Office 365, and basic networking principles.</p></li><li><p>CompTIA, Cisco or SAP Certification is an added advantage.</p></li><li><p>Valid UAE residence visa (or eligibility to work in the UAE).</p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Title: IT Security Analyst</p><p>Job Description:</p><p>We are seeking a highly skilled IT Security Analyst with CISO experience to join our dynamic team. As an IT Security Analyst, you will be responsible for protecting our organization’s information systems and infrastructure against cyber threats. Your primary goal will be to safeguard the confidentiality, integrity, and availability of our systems and data by identifying and mitigating potential security risks.</p><p>Key Responsibilities:<br>CISO experience required,</p><p>Security Monitoring & Incident Response</p><ul><li><p>Security Monitoring & Incident Response: Monitor and analyse security events from various sources such as firewalls, IDS/IPS systems.</p></li><li><p>Identify, investigate, and respond to security incidents, ensuring timely resolution and documentation.</p></li><li><p>Conduct root cause analysis and recommend preventive measures to avoid future incidents.</p></li></ul><p>Vulnerability Management:</p><ul><li><p>Conduct vulnerability assessments and penetration tests on internal and external systems to identify security weaknesses.</p></li><li><p>Work with internal teams to prioritize and remediate identified vulnerabilities in accordance with business needs and security best practices.</p></li></ul><p>Policy & Compliance:</p><ul><li><p>Assist in the development and enforcement of security policies, standards, and procedures.</p></li><li><p>Ensure that security controls and procedures are in place to meet industry standards and regulatory compliance (e.g., GDPR).</p></li><li><p>Perform regular audits and reviews to ensure compliance with security policies.</p></li></ul><p>Security Tool Management:</p><ul><li><p>Manage and configure security tools, such as firewalls, antivirus, encryption software, and any other IT security related solutions.</p></li><li><p>Keep abreast of the latest security tools and technologies and recommend improvements to the existing security infrastructure.</p></li></ul><p>Threat Intelligence & Awareness:</p><ul><li><p>Stay informed about emerging threats and vulnerabilities and provide recommendations for mitigating risks.</p></li><li><p>Develop and conduct security awareness training programs for employees to foster a security-conscious culture.</p></li><li><p>Collaboration & Reporting: Collaborate with IT teams and departments to ensure the security of networks, applications, and endpoints.</p></li><li><p>Provide detailed reports on security incidents, vulnerability assessments, and remediation efforts to management.</p></li></ul><p>Preferred Qualifications:</p><ul><li><p>Security certifications such as CISSP, CISM, CEH, CompTIA Security+, or similar.</p></li><li><p>Experience with cloud security.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>CISO expereince</p></li><li><p>Bachelor’s degree in computer science, Information Technology, Cybersecurity, or a related field (or equivalent work experience).</p></li><li><p>Proven experience in IT security, including hands-on experience with network security, endpoint protection, SIEM, vulnerability management, and incident response.</p></li><li><p>Knowledge of common security frameworks and standards (e.g., NIST, ISO 27001, CIS).</p></li><li><p>Familiarity with security technologies, such as firewalls, DLP, encryption, and antivirus solutions.</p></li><li><p>Strong understanding of TCP/IP, network protocols, and web application security.</p></li><li><p>Strong communication skills, both written and verbal, with the ability to communicate security concepts to non-technical stakeholders.</p></li></ul><p></p></section>
Role Description The Remote Customer Support Specialist is a part-time role focused on supporting learners and users of Flutter Developers’ platforms and courses. In this role, the specialist responds to customer inquiries via email, chat, and other channels, providing clear guidance on course access, technical issues, and general account support. The specialist helps troubleshoot common platform and learning-related problems, escalates complex technical issues when needed, and ensures that each interaction contributes to a positive learning experience. Daily responsibilities include documenting support requests, tracking recurring issues, and sharing feedback with the product and training teams to improve services. This is a remote position that requires reliable availability during agreed-upon support hours and professional, empathetic communication with a diverse global user base. Qualifications Customer-facing skills: Candidates should possess strong Customer Support and Customer Satisfaction skills to handle inquiries, resolve issues, and maintain a positive learner experience. Relationship and communication skills: Candidates should possess solid Interpersonal Skills and clear written and verbal communication to engage respectfully and effectively with a diverse audience. Technical and troubleshooting skills: Candidates should possess Technical Support capabilities and Analytical Skills to understand issues, diagnose problems, and provide accurate solutions or escalate appropriately. Additional qualifications: Ability to work independently in a remote environment, familiarity with online learning platforms or Saa S tools, basic understanding of software development concepts is a plus, and prior experience in customer support or help desk roles is preferred. Education and work style: High school diploma or equivalent required; further education in IT, communications, or related fields is beneficial. Organized, detail-oriented, and comfortable using ticketing systems and collaboration tools.
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<p><b>Experience Required:</b> 5+ Years</p><p><b>Industry:</b> IT Software, Cybersecurity, IT Hardware / Infrastructure Services</p><p><b>Employment Type:</b> Full-time / Commission-based options can be discussed</p><p><b>Job Summary</b></p><p>We are looking for an experienced and result-oriented Sales Executive / Business Development Executive to develop business opportunities for our cybersecurity services in the Dubai market, with a primary focus on selling <b>VAPT services</b>to SMEs, corporates, IT companies, system integrators, and enterprise clients.</p><p>The ideal candidate should have strong experience in selling IT software, cybersecurity products, IT infrastructure, IT hardware installation, or related technology services. The candidate must be able to identify prospects, arrange meetings, understand client requirements, prepare proposals, and close sales.</p><p><b>Key Responsibilities</b></p><ul><li>Generate new business leads for VAPT and cybersecurity services in Dubai and UAE market.</li><li>Identify and approach companies requiring vulnerability assessment, penetration testing, cybersecurity audits, and IT security services.</li><li>Build strong relationships with IT Managers, CTOs, CISOs, business owners, and procurement teams.</li><li>Conduct client meetings, understand technical and commercial requirements, and coordinate internally for proposal preparation.</li><li>Present VAPT services, service benefits, methodology, and commercial offers to prospective clients.</li><li>Maintain a proper sales pipeline with lead status, follow-ups, expected closing dates, and revenue forecast.</li><li>Coordinate with the technical team for scope finalization, client queries, and project handover after sales closure.</li><li>Achieve monthly and quarterly sales targets.</li><li>Develop channel partner and referral relationships with IT companies, software vendors, hardware installation companies, and consultants.</li><li>Monitor market trends, competitor offerings, and customer requirements in the cybersecurity sector.</li></ul><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Skills & Experience</b></p><ul><li>Minimum 5 years of sales / business development experience in IT software, cybersecurity, IT hardware, IT infrastructure, or related technology services.</li><li>Previous experience selling cybersecurity services, VAPT, managed IT services, networking, firewall, endpoint security, or IT infrastructure solutions will be preferred.</li><li>Good understanding of IT decision-making process and corporate sales cycle.</li><li>Ability to generate leads independently through LinkedIn, cold calls, references, emails, networking, and field visits.</li><li>Strong communication, negotiation, and presentation skills.</li><li>Must be confident in meeting clients and closing deals.</li><li>Good knowledge of Dubai / UAE business market.</li><li>Basic understanding of cybersecurity concepts such as VAPT, risk assessment, firewall, endpoint security, network security, and compliance will be an advantage.</li><li>Existing client network in Dubai IT / corporate market will be highly preferred.</li></ul><p><b>Qualification</b></p><ul><li>Bachelor’s degree in Business, IT, Computer Science, Engineering, or related field.</li><li>Additional sales or cybersecurity certifications will be an advantage but are not mandatory.</li></ul><p><b>Preferred Candidate Profile</b></p><ul><li>Self-motivated and target-driven.</li><li>Able to work independently with minimum supervision.</li><li>Strong existing contacts in Dubai-based companies.</li><li>Comfortable selling professional services, not only products.</li><li>Experience in B2B sales and corporate client handling.</li><li>Ability to convert leads into confirmed business.</li></ul><p><b>Compensation</b></p><p>Salary will be based on experience, market knowledge, and existing client network. Attractive sales commission / incentive structure can be offered based on confirmed business and revenue generation.</p><p><br></p><p><b>How to Apply</b></p><p>Interested candidates with relevant IT / cybersecurity sales experience may share their CV with details of previous sales experience, target industries handled, and expected salary </p></div>
Como is the pioneer of Data Driven Customer Engagement & Loyalty Solutions. Como helps F&B and Retail businesses increase their revenue and build strong relationships with their clients, know them better and keep them coming back. Como’s turnkey all-in-one Saa S platform is flexible, easy to manage, and affordable for any size businesses. It features a full CRM, enterprise-level actionable data, advanced loyalty and promotion engine, sophisticated marketing automation, omni-channel communication, auto-generated AI campaigns, customized and branded mobile app and much more.<br><br>Are you looking for an opportunity to work in a fast-growing company in a positive and friendly team environment? If so, we may be the business for you!<br><br>We are looking for an organized, analytical and empathetic Support Specialist with great technical, relational, and communicational skills to assist our clients with technical problems when using our products and services. This candidate will be passionate about Tech and F&B and always act ethically. He/She will be responsible for providing an excellent customer support experience and respond to customer queries promptly and effectively.<br><br>Responsibilities:<br><br> Provide prompt and effective support to customers. Diagnose and resolve technical issues, guiding customers through troubleshooting steps. Maintain a deep understanding of the Saa S platform, including features, functionalities, and updates. Guide and train customers on how to use the product effectively. Gather and report customer feedback to help improve the product and support processes. Escalate complex or unresolved issues to higher-level support or development teams as necessary. Follow up with customers to ensure their issues are fully resolved and they are satisfied with the support received. Contribute to the development and improvement of support processes and documentation. Work closely with other teams, such as Customer Success, Product Development, and Sales, to ensure a seamless customer experience.<br><br>Requirements:<br><br> BS degree in Information Technology, Computer Science or equivalent 1-3 years of experience as a technical Support Specialist or similar CS role ideally in a software as a service (Saa S) or cloud applications environment Knowledge of operating systems, web services and API Ability to troubleshoot complex software issues. Previous experience with tools such as Postman, Kibana or similar is a plus. Excellent problem-solving skills and multi-tasking abilities Detail-oriented, analytical, and creative thinker Proficiency in English and Spanish, with strong written and verbal communication skills Ability to work with cutting-edge technology and assimilate information rapidly<br><br>Great Advantage:<br><br> Basic coding abilities Multi-tasking, self-learning, highly motivated and a team player Reliable, organized, detail-oriented, independent, and self-motivated A can-do attitude Knowledge of the F&B and Retail industries and of customer engagement/loyalty solutions<br><br>The teams have assigned clients in different regions worldwide, therefore, the work timings will be as follows and 3.30pm to 1.00am.<br><br>In addition to a competitive salary, you’ll have access to an excellent benefits package, including:<br><br> Tier 1 medical insurance for team member and dependents upon joining (including dental and optical) A positive, productive, and energetic work environment! 25 days annual holiday Global career progression opportunities Wellbeing initiatives, regular social events and charitable initiatives to give back to our community Office with amazing views on JLT park, lake and Dubai Marina Exciting team-building activities
Como is the pioneer of Data Driven Customer Engagement & Loyalty Solutions. Como helps F&B and Retail businesses increase their revenue and build strong relationships with their clients, know them better and keep them coming back. Como’s turnkey all-in-one Saa S platform is flexible, easy to manage, and affordable for any size businesses. It features a full CRM, enterprise-level actionable data, advanced loyalty and promotion engine, sophisticated marketing automation, omni-channel communication, auto-generated AI campaigns, customized and branded mobile app and much more.<br><br>Are you looking for an opportunity to work in a fast-growing company in a positive and friendly team environment? If so, we may be the business for you!<br><br>We are looking for an organized, analytical and empathetic Support Specialist with great technical, relational, and communicational skills to assist our clients with technical problems when using our products and services. This candidate will be passionate about Tech and F&B and always act ethically. He/She will be responsible for providing an excellent customer support experience and respond to customer queries promptly and effectively.<br><br>Responsibilities:<br><br> Provide prompt and effective support to customers. Diagnose and resolve technical issues, guiding customers through troubleshooting steps. Maintain a deep understanding of the Saa S platform, including features, functionalities, and updates. Guide and train customers on how to use the product effectively. Gather and report customer feedback to help improve the product and support processes. Escalate complex or unresolved issues to higher-level support or development teams as necessary. Follow up with customers to ensure their issues are fully resolved and they are satisfied with the support received. Contribute to the development and improvement of support processes and documentation. Work closely with other teams, such as Customer Success, Product Development, and Sales, to ensure a seamless customer experience.<br><br>Requirements:<br><br> BS degree in Information Technology, Computer Science or equivalent 1-3 years of experience as a technical Support Specialist or similar CS role ideally in a software as a service (Saa S) or cloud applications environment Knowledge of operating systems, web services and API Ability to troubleshoot complex software issues. Previous experience with tools such as Postman, Kibana or similar is a plus. Excellent problem-solving skills and multi-tasking abilities Detail-oriented, analytical, and creative thinker Proficiency in English and Spanish, with strong written and verbal communication skills Ability to work with cutting-edge technology and assimilate information rapidly<br><br>Great Advantage:<br><br> Basic coding abilities Multi-tasking, self-learning, highly motivated and a team player Reliable, organized, detail-oriented, independent, and self-motivated A can-do attitude Knowledge of the F&B and Retail industries and of customer engagement/loyalty solutions<br><br>The teams have assigned clients in different regions worldwide, therefore, the work timings will be as follows and 3.30pm to 1.00am.<br><br>In addition to a competitive salary, you’ll have access to an excellent benefits package, including:<br><br> Tier 1 medical insurance for team member and dependents upon joining (including dental and optical) A positive, productive, and energetic work environment! 25 days annual holiday Global career progression opportunities Wellbeing initiatives, regular social events and charitable initiatives to give back to our community Office with amazing views on JLT park, lake and Dubai Marina Exciting team-building activities
Como is the pioneer of Data Driven Customer Engagement & Loyalty Solutions. Como helps F&B and Retail businesses increase their revenue and build strong relationships with their clients, know them better and keep them coming back. Como’s turnkey all-in-one Saa S platform is flexible, easy to manage, and affordable for any size businesses. It features a full CRM, enterprise-level actionable data, advanced loyalty and promotion engine, sophisticated marketing automation, omni-channel communication, auto-generated AI campaigns, customized and branded mobile app and much more.<br><br>Are you looking for an opportunity to work in a fast-growing company in a positive and friendly team environment? If so, we may be the business for you!<br><br>We are looking for an organized, analytical and empathetic Support Specialist with great technical, relational, and communicational skills to assist our clients with technical problems when using our products and services. This candidate will be passionate about Tech and F&B and always act ethically. He/She will be responsible for providing an excellent customer support experience and respond to customer queries promptly and effectively.<br><br>Responsibilities<br><br> Provide prompt and effective support to customers. Diagnose and resolve technical issues, guiding customers through troubleshooting steps. Maintain a deep understanding of the Saa S platform, including features, functionalities, and updates. Guide and train customers on how to use the product effectively. Gather and report customer feedback to help improve the product and support processes. Escalate complex or unresolved issues to higher-level support or development teams as necessary. Follow up with customers to ensure their issues are fully resolved and they are satisfied with the support received. Contribute to the development and improvement of support processes and documentation. Work closely with other teams, such as Customer Success, Product Development, and Sales, to ensure a seamless customer experience.<br><br>Requirements<br><br> BS degree in Information Technology, Computer Science or equivalent 1-3 years of experience as a technical Support Specialist or similar CS role ideally in a software as a service (Saa S) or cloud applications environment Knowledge of operating systems, web services and API Ability to troubleshoot complex software issues. Previous experience with tools such as Postman, Kibana or similar is a plus. Excellent problem-solving skills and multi-tasking abilities Detail-oriented, analytical, and creative thinker Proficiency in English and Spanish, with strong written and verbal communication skills Ability to work with cutting-edge technology and assimilate information rapidly<br><br>Great Advantage<br><br> Basic coding abilities Multi-tasking, self-learning, highly motivated and a team player Reliable, organized, detail-oriented, independent, and self-motivated A can-do attitude Knowledge of the F&B and Retail industries and of customer engagement/loyalty solutions<br><br>The teams have assigned clients in different regions worldwide, therefore, the work timings will be as follows and 3.30pm to 1.00am.<br><br>In addition to a competitive salary, you’ll have access to an excellent benefits package, including:<br><br> Tier 1 medical insurance for team member and dependents upon joining (including dental and optical) A positive, productive, and energetic work environment! 25 days annual holiday Global career progression opportunities Wellbeing initiatives, regular social events and charitable initiatives to give back to our community Office with amazing views on JLT park, lake and Dubai Marina Exciting team-building activities
<p>We are hiring an IT Support Executive to provide first-line IT support to employees. The role includes setting up and configuring laptops, troubleshooting hardware, software, Windows OS, printers, and network issues, installing applications, managing support tickets through the helpdesk system, maintaining IT asset records, and coordinating with internal IT teams and vendors to ensure timely issue resolution.
Requirements:
2–5 years of IT Support/Desktop Support experience
Hands-on experience with Windows laptops, hardware/software troubleshooting, and end-user support
Knowledge of Active Directory, Office 365, and helpdesk/ticketing tools is preferred
Good communication skills in English
Immediate joiners preferred
Location: Al Quoz, Dubai
Nationality: Indian preferred</p><p>2–5 years of experience in IT Support, Desktop Support, Helpdesk, or End-User Computing (EUC)
Hands-on experience in laptop/desktop setup, configuration, and troubleshooting
Experience supporting Windows operating systems, hardware, software, printers, and network connectivity
Experience using helpdesk/ticketing tools (e.g., ServiceNow, ManageEngine, Jira) is preferred
Experience with Active Directory and Microsoft Office 365 is an advantage
Education
Bachelor's degree or Diploma in Computer Science, Information Technology, Electronics, or a related field
Required Skills
Strong troubleshooting and problem-solving skills
Knowledge of Windows 10/11, Microsoft Office, and basic networking (TCP/IP, DNS, DHCP)
Basic knowledge of Active Directory and user account administration
Experience with software installation, updates, and system configuration
Good communication and customer service skills
Ability to prioritize multiple support requests and work under pressure
Good documentation and reporting skills
Team player with the ability to coordinate with internal teams and vendors
Preferred
Immediate joiners preferred
Indian nationality preferred
Comfortable working from the office in Al Quoz, Dubai</p>
Who We Are<br><br>Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.<br><br>To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.<br><br>We Are BCG X<br><br>We’re a diverse team of more than 3,000 tech experts united by a drive to make a difference. Working across industries and disciplines, we combine our experience and expertise to tackle the biggest challenges faced by society today. We go beyond what was once thought possible, creating new and innovative solutions to the world’s most complex problems. Leveraging BCG’s global network and partnerships with leading organizations, BCG X provides a stable ecosystem for talent to build game-changing businesses, products, and services from the ground up, all while growing their career. Together, we strive to create solutions that will positively impact the lives of millions.<br><br>What You'll Do<br><br>Our BCG X teams own the full analytics value-chain end to end: framing new business challenges, designing innovative algorithms, implementing, and deploying scalable solutions, and enabling colleagues and clients to fully embrace AI. Our product offerings span from fully custom-builds to industry specific leading edge AI software solutions.<br><br>Our AI Software Engineers and Senior AI Software Engineers are part of our rapidly growing engineering team and help to build the next generation of AI solutions. You’ll have the chance to partner with clients in a variety of BCG regions and industries, and on key topics like climate change, enabling them to design, build, and deploy new and innovative solutions. Additional responsibilities will include developing and delivering thought leadership in scientific communities and papers as well as leading conferences on behalf of BCG X.<br><br>We Are Looking For Dedicated Individuals With a Passion For Software Development, Large-scale Data Analytics And Redefining Organizations Into AI Led Innovative Companies. Successful Candidates Possess The Following<br><br> Apply software development practices and standards to develop robust and maintainable software Actively involved in every part of the software development process Experienced at guiding non-technical teams and consultants in and best practices for robust software development Optimize and enhance computational efficiency of algorithms and software design Motivated by a fast-paced, service-oriented environment and interacting directly with clients on new features for future product releases Enjoy collaborating in teams to share software design and solution ideas A natural problem-solver and intellectually curious across a breadth of industries and topics<br><br>What You'll Bring<br><br>Technologies<br><br>Programming Languages: Python<br><br>#BCGXjob<br><br>Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.<br><br>BCG is an E - Verify Employer. Click here for more information on E-Verify.
Who We Are<br><br>Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.<br><br>To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.<br><br>We Are BCG X<br><br>We’re a diverse team of more than 3,000 tech experts united by a drive to make a difference. Working across industries and disciplines, we combine our experience and expertise to tackle the biggest challenges faced by society today. We go beyond what was once thought possible, creating new and innovative solutions to the world’s most complex problems. Leveraging BCG’s global network and partnerships with leading organizations, BCG X provides a stable ecosystem for talent to build game-changing businesses, products, and services from the ground up, all while growing their career. Together, we strive to create solutions that will positively impact the lives of millions.<br><br>What You'll Do<br><br>Our BCG X teams own the full analytics value-chain end to end: framing new business challenges, designing innovative algorithms, implementing, and deploying scalable solutions, and enabling colleagues and clients to fully embrace AI. Our product offerings span from fully custom-builds to industry specific leading edge AI software solutions.<br><br>Our AI Software Engineers and Senior AI Software Engineers are part of our rapidly growing engineering team and help to build the next generation of AI solutions. You’ll have the chance to partner with clients in a variety of BCG regions and industries, and on key topics like climate change, enabling them to design, build, and deploy new and innovative solutions. Additional responsibilities will include developing and delivering thought leadership in scientific communities and papers as well as leading conferences on behalf of BCG X.<br><br>We Are Looking For Dedicated Individuals With a Passion For Software Development, Large-scale Data Analytics And Redefining Organizations Into AI Led Innovative Companies. Successful Candidates Possess The Following<br><br> Apply software development practices and standards to develop robust and maintainable software Actively involved in every part of the software development process Experienced at guiding non-technical teams and consultants in and best practices for robust software development Optimize and enhance computational efficiency of algorithms and software design Motivated by a fast-paced, service-oriented environment and interacting directly with clients on new features for future product releases Enjoy collaborating in teams to share software design and solution ideas A natural problem-solver and intellectually curious across a breadth of industries and topics<br><br>What You'll Bring<br><br>Technologies<br><br>Programming Languages: Python<br><br>#BCGXjob<br><br>Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.<br><br>BCG is an E - Verify Employer. Click here for more information on E-Verify.
Role Description The HR Operations Manager is responsible for overseeing the day-to-day delivery, coordination, and continuous improvement of human resources operations and processes. The role ensures that HR services are delivered efficiently, accurately, consistently, and in alignment with organizational policies, business requirements, and applicable employment standards. Responsibilities include managing core HR processes across the employee lifecycle, including onboarding, employee records, HR documentation, transfers, promotions, offboarding, policy administration, and personnel data management. The HR Operations Manager oversees the effective use of HR systems and ensures that employee information is maintained accurately, securely, and confidentially. The role works closely with HR teams, business leaders, managers, and employees to improve operational efficiency and provide effective support on HR-related processes and inquiries. It also supports the development, implementation, and continuous improvement of HR policies, procedures, workflows, and service delivery standards. The HR Operations Manager monitors operational performance, identifies process gaps, and develops practical solutions to improve efficiency, compliance, employee experience, and data quality. The position may also support HR reporting, workforce data analysis, payroll coordination, benefits administration, compliance activities, and HR projects. The role requires strong organizational skills, attention to detail, sound judgment, and the ability to manage sensitive employee information with professionalism and discretion. The HR Operations Manager contributes to building scalable, reliable, and employee-focused HR operations that support organizational growth and business objectives. Qualifications Bachelor's degree in Human Resources, Business Administration, Management, or a related field. Strong knowledge of HR operations, employee lifecycle processes, HR policies, personnel administration, and HR service delivery. Understanding of HR systems, employee data management, reporting processes, and operational controls. Excellent organizational, analytical, problem-solving, and process improvement skills. Strong attention to detail and ability to maintain accurate and confidential employee records. Ability to manage multiple priorities, coordinate cross-functional activities, and meet operational deadlines. Excellent communication, interpersonal, stakeholder management, and collaboration skills. Strong understanding of data privacy, confidentiality, compliance principles, and professional HR practices. Proficiency with human resources information systems, productivity software, reporting tools, and data management applications. Ability to identify process inefficiencies and develop practical solutions to improve HR operations. High level of professionalism, integrity, discretion, and sound judgment. Strong written and verbal English communication skills.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>A highly motivated Bachelor of Laws (LLB) graduate with a strong interest in system development and digital transformation. Equipped with a foundational understanding of legal principles combined with a tech-oriented mindset, eager to learn and be trained in legal technology, digital systems, and modern legal operations. Committed to supporting organizations in integrating legal knowledge with innovative digital solutions.</p><p><strong>Key Responsibilities:</strong></p><ul><li><p>Provide support in legal research, drafting contracts, agreements, and legal documentation</p></li><li><p>Assist in developing and improving legal workflow systems and digital processes</p></li><li><p>Collaborate with IT teams to ensure legal compliance in system development and digital platforms</p></li><li><p>Support implementation and use of legal tech tools (e.g., contract management systems, document automation)</p></li><li><p>Participate in system testing to ensure compliance with relevant laws and regulations</p></li><li><p>Maintain and organize legal data using digital tools and databases</p></li><li><p><strong>Contribute to process improvement initiatives by suggesting technology-driven solutions</strong></p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Skills and Competencies:</strong></p><ul><li><p>Basic understanding of legal frameworks and compliance requirements</p></li><li><p>Strong interest in system development, digital tools, and technology-driven environments</p></li><li><p>Familiarity with Microsoft Office and willingness to learn legal and IT software</p></li><li><p>Analytical thinking and problem-solving skills</p></li><li><p>Ability to adapt to new technologies quickly</p></li><li><p>Strong communication and organizational skills</p></li><li><p>Attention to detail and time management</p></li></ul><p>Qualifications:</p><ul><li><p>Bachelor of Laws (LLB) – Fresh Graduate</p></li><li><p>Exposure to IT, system development, or programming concepts (preferred but not mandatory)</p></li><li><p>Any coursework or certification in legal tech, IT, or digital transformation is an advantage</p></li></ul><p>Preferred Attributes:</p><ul><li><p>Tech-savvy and eager to learn system development tools (e.g., basic coding, databases, automation tools)</p></li><li><p>Growth mindset with a willingness to undergo training and development</p></li><li><p>Ability to work collaboratively with both legal and technical teams</p></li><li><p>Interest in legal innovation, digital transformation, and smart systems</p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li>Provide first-line technical support, diagnosing and resolving hardware, software, and network issues for end-users via phone, email, or chat.</li><li>Escalate complex or unresolved issues to appropriate specialized teams, ensuring timely resolution and clear documentation.</li><li>Manage and maintain IT assets, including inventory tracking, deployment, and decommissioning of hardware and software.</li><li>Perform user account management, including creation, modification, and deletion of accounts and access permissions.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Possess a Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.</p></li><li><p>Hold relevant certifications such as CompTIA A+, Network+, or ITIL Foundation.</p></li><li><p>Have 3 years of proven experience in a customer-facing IT support role, preferably within the [Specify Industry, e.g., finance, healthcare] sector.</p></li><li><p>Demonstrate strong technical proficiency in operating systems (Windows, macOS), common office applications, and basic networking concepts.</p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li>Provide first-line technical support, diagnosing and resolving hardware, software, and network issues for end-users via phone, email, or chat.</li><li>Escalate complex or unresolved issues to appropriate specialized teams, ensuring timely resolution and clear documentation.</li><li>Manage and maintain IT assets, including inventory tracking, deployment, and decommissioning of hardware and software.</li><li>Perform user account management, including creation, modification, and deletion of accounts and access permissions.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Possess a Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.</p></li><li><p>Hold relevant certifications such as CompTIA A+, Network+, or ITIL Foundation.</p></li><li><p>Have 3 years of proven experience in a customer-facing IT support role, preferably within the [Specify Industry, e.g., finance, healthcare] sector.</p></li><li><p>Demonstrate strong technical proficiency in operating systems (Windows, macOS), common office applications, and basic networking concepts.</p></li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<strong><u>Security Analyst</u></strong>
<ul>
<li>6 month extendable contract </li><li>Sharjah - Office based
</li></ul>
<strong><u>Key Responsibilities</u></strong>
<ul>
<li>Ensure continuous compliance with ISO 27001 standards through regular monitoring and maintenance. </li><li>Perform risk assessments and gap analyses to identify weaknesses in security governance frameworks. </li><li>Develop, update, and review information security policies, standards, procedures, and guidelines in alignment with business goals and regulatory requirements. </li><li>Manage and enhance deployed security technologies by refining configurations, developing use cases, and adapting to evolving threat landscapes. </li><li>Establish and maintain robust data governance and data security frameworks. </li><li>Design and deliver security awareness and training programs across the organization. </li><li>Coordinate internal and external audit activities, including evidence gathering, conducting walkthroughs, and tracking remediation actions. </li><li>Serve as a key liaison between security, IT, business units, and auditors to ensure alignment on security and compliance expectations. </li><li>Maintain comprehensive documentation repositories, including policies, procedures, risk assessments, and audit records. </li><li>Manage the information security risk register, ensuring risks are accurately recorded, assessed, prioritized, and monitored.
</li></ul>
<strong><u>Required Qualifications & Experience</u></strong>
<p><strong>Education & Certifications:</strong></p><br><br>
<ul>
<li>Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field. </li><li>Relevant certifications such as CISSP, CISA, and/or CEH are required.
</li></ul>
<p><strong>Professional Experience & Skills:</strong></p><br><br>
<ul>
<li>Strong technical understanding of networking concepts and infrastructure. </li><li>Practical experience in cloud security and data governance (e.g., Microsoft Azure). </li><li>Solid knowledge of network, system, and software security principles. </li><li>Familiarity with ISO 27001 and NIST frameworks, including implementation practices. </li><li>Experience with penetration testing and vulnerability management. </li><li>Knowledge of security technologies such as antivirus, firewalls, and IDS/IPS. </li><li>Excellent analytical, documentation, and communication skills.
</li></ul>
<br>
#LI-MW1 <br><br> </div>
<h2 class="h5">Job description</h2>
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<span> </span><p><span><span><span>IT Officer</span></span></span> <br><span><span>(<span>20344</span></span></span>)</p><br> <p><span><span>Situated at the heart of Dubai’s world-renowned Meydan Racecourse, The Meydan Hotel offers an elevated hospitality experience where contemporary luxury meets dynamic energy. Overlooking one of the world’s most iconic horse racing destinations, our hotel offers exceptional culinary experiences, spacious rooms with panoramic views, and seamless service to create unforgettable moments for every guest. Whether welcoming leisure travellers, business delegates, or racing enthusiasts, we are driven by a passion to deliver personalised, heartfelt hospitality and to exceed expectations at every turn. </span></span></p><br>
<p><strong><span>Job Summary</span></strong></p><br>
<p><em><span>The IT Officer is responsible for providing day-to-day technical support and assisting in the operation and maintenance of the hotel's IT systems, business applications, and end-user technology. The role supports colleagues across all departments by resolving technical issues, maintaining IT equipment, and ensuring that technology services remain reliable, secure, and available to support hotel operations. Working closely with the IT team, the position helps deliver effective technology solutions that contribute to operational efficiency and enhance the overall guest experience.</span></em></p><br>
<p><em><span>The role provides support for the hotel's core technology platforms, including Microsoft 365, OPERA Cloud PMS, Simphony POS, telephony, guest Wi-Fi, CCTV, IPTV, and other operational systems. The IT Officer is also responsible for maintaining accurate IT records, supporting asset management activities, assisting with system upgrades and deployments, and ensuring compliance with IT policies and cybersecurity standards. Through a proactive and service-oriented approach, the position helps maintain high levels of user satisfaction while supporting the hotel's business objectives.</span></em></p><br>
<p><strong><span>Key Responsibilities</span></strong></p><br>
<ul>
<li><span>Provide first-line technical support for colleagues and hotel departments.</span></li>
<li><span>Install, configure, and maintain desktops, laptops, printers, mobile devices, and peripheral equipment.</span></li>
<li><span>Assist users with Microsoft 365 applications, email services, password resets, and account access requests.</span></li>
<li><span>Support hotel systems including OPERA Cloud PMS, Simphony POS, telephony, CCTV, IPTV, guest Wi-Fi, and IT equipment.</span></li>
<li><span>Troubleshoot hardware, software, printing, and connectivity issues, escalating when required.</span></li>
<li><span>Maintain and update helpdesk tickets, ensuring incidents and service requests are properly documented.</span></li>
<li><span>Assist with software installations, system updates, antivirus management, and routine maintenance activities.</span></li>
<li><span>Maintain accurate records of IT assets, equipment assignments, and inventory.</span></li>
<li><span>Assist with device deployments, replacements, and office relocations.</span></li>
<li><span>Support meeting rooms, events, and conference technology requirements.</span></li>
<li><span>Follow IT policies, cybersecurity standards, and operational procedures.</span></li>
<li><span>Maintain positive working relationships with colleagues and provide excellent customer service.</span></li>
<li><span>Undertake any other duties as assigned by the IT Manager.</span></li>
</ul>
<p><strong><span>Skills, Experience & Educational Requirements</span></strong></p><br>
<ul>
<li><span>Diploma or Degree in Information Technology, Computer Science, or a related field.</span></li>
<li><span>Minimum 1–2 years of experience in an IT support role, preferably within hospitality.</span></li>
<li><span>Experience supporting Microsoft Windows and Microsoft 365 environments.</span></li>
<li><span>Basic knowledge of Active Directory, user account administration, and endpoint management.</span></li>
<li><span>Basic understanding of networking concepts including TCP/IP, DNS, DHCP, Wi-Fi, and VPN connectivity.</span></li>
<li><span>Experience troubleshooting desktops, laptops, printers, and mobile devices.</span></li>
<li><span>Familiarity with hospitality applications such as OPERA Cloud PMS and Simphony POS is advantageous.</span></li>
<li><span>Strong troubleshooting and problem-solving skills.</span></li>
<li><span>Good communication, interpersonal, and customer service skills.</span></li>
<li><span>Microsoft, CompTIA, ITIL Foundation, or other relevant certifications are advantageous.</span></li>
</ul>
<p><span><span>Our company is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, innovative, inclusive, and inspiring in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br>
</div>
Company Description Hera Sawda Technologies Co. is a software development company specializing in custom software, web, and mobile application development. The team delivers end-to-end technology solutions, including project management, UI/UX design, business analysis, and IT security management. The company also focuses on cloud development and application maintenance to help clients scale and secure their digital products. Joining Hera Sawda Technologies Co. offers the opportunity to work with diverse industries and modern technologies in a collaborative environment.<br>Remote candidates will also be considered.<br>Key Responsibilities<br>- Develop and implement SEO strategies to improve rankings, organic traffic, and online visibility<br>- Conduct comprehensive Technical, On-Page, and Off-Page SEO activities<br>- Manage and optimize Word Press websites, including website migrations<br>- Perform keyword research, competitor analysis, and SEO performance monitoring<br>- Execute SEO campaigns in competitive industries using both conventional and advanced ranking strategies<br>- Stay updated on industry trends, algorithm changes, and emerging SEO opportunities<br>Key Requirements:<br>- 4+ years of SEO experience<br>- ???????????????????????? ???????????????????????????????????????? ???????? ???????????????????????????? ???????????? (????????????????????????????????????)<br>- Strong expertise in Technical, On-Page & Off-Page SEO<br>- Hands-on experience with Word Press and website migrations<br>- Proficient in Ahrefs, SEMrush, Google Analytics & Search Console<br>- Knowledge of advanced SEO strategies, link building, PBNs, redirects, parasite SEO, and competitive ranking techniques<br>- Basic HTML/CSS knowledge<br>- Track record of ranking websites in competitive markets<br>Please drop your cv here directly if you're intereseted:<br>????????????????????????.????????????????@????????????????????????????.????????????