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About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>About The Team<br><br>The People Team at Agoda is committed to attracting, developing, and retaining exceptional talent from across the globe. We work to create an inclusive, high-performing, and engaging environment where employees can grow, contribute meaningfully, and do their best work. Through a strong focus on people experience, service quality, and business partnership, we help Agoda scale while preserving what makes our culture distinctive.<br><br>Within the People Team, the People Experience and Services function is responsible for designing and delivering critical people experiences, services, and operating foundations that support employees and managers across the employee lifecycle. This includes enabling smooth onboarding and mobility experiences, delivering effective workplace and office services, and ensuring employees have access to timely, trusted, and high-quality support when they need it.<br><br>At the center of this model sits People Services & Help Desk — Agoda’s front door for People support — supported by specialist service teams such as People Relations Services. Together, these teams play a critical role in how employees and managers experience the People function day to day: through clear guidance, responsive support, effective issue resolution, and trusted handling of sensitive people matters.<br><br>Opportunity<br><br>We are looking for an Associate Director, Head of People Services & Help Desk to lead Agoda’s employee-facing People service delivery model across People Help Desk / Tier 1 support, Tier 0 / self-service foundations, and Global People Relations Services.<br><br>This is a key leadership role within People Experience and Services, responsible for shaping how employees and managers access support across a wide range of People topics — from day-to-day HR questions and lifecycle support to more complex and sensitive employee matters requiring specialist intervention.<br><br>In this role, you will lead the teams responsible for:<br><br>People Help Desk / Tier 1 services Tier 0 / self-service and knowledge foundations Global People Relations Services, including case governance and specialist support for complex employee relations matters <br><br>You will own the effectiveness of Agoda’s People support model from the employee and manager perspective, ensuring it is clear, trusted, scalable, and increasingly insight-driven. This includes strengthening service standards, improving routing and handoffs across teams, enabling greater self-service, and ensuring sensitive employee matters are handled with appropriate quality, consistency, and governance.<br><br>This role is ideal for a leader who combines strong service delivery and operational leadership with sound judgment, systems thinking, and the ability to build a modern, scalable People support model in a global, fast-moving organization.<br><br>This position is based in Bangkok. Agoda provides relocation support for successful candidates who are not currently located in Bangkok. Please note that we are not open to remote work or the possibility of being based in other locations.<br><br>What You’ll Do<br><br>Lead Agoda’s People Services front door and employee support model<br><br>Lead Agoda’s employee-facing People Services model across Tier 1 Help Desk support, Tier 0 self-service, and the interface into specialist support teams. Define and evolve how employees and managers access support across People topics, ensuring a clear, seamless, and trusted experience. Establish strong service principles, operating rhythms, and leadership across the teams responsible for day-to-day People support and complex employee issue resolution. Ensure Agoda’s People support model scales effectively with organizational growth, complexity, and global reach. <br><br>Lead the People Services & Help Desk team<br><br>Lead, manage, and develop the People Services & Help Desk team to deliver high-quality, consistent, and empathetic Tier 1 support across core HR topics such as policies, processes, employee data, benefits, onboarding, leaves, mobility, and general employee lifecycle support. Set service standards, KPIs, quality expectations, and operating controls to ensure timely, accurate, and compliant case handling. Build a strong service culture with clear accountability for employee experience, right-first-time resolution, responsiveness, and professionalism. Oversee workforce planning, capacity management, and prioritization across service demand, seasonal peaks, and new People initiatives. <br><br>Lead Global People Relations Services<br><br>Lead the Global People Relations Services team, ensuring high-quality and well-governed support across complex employee matters such as performance concerns, misconduct, grievances, investigations, disciplinary actions, involuntary exits, and employee matters arising from organizational change. Ensure clear service ownership, escalation pathways, and governance across People Relations case handling. Partner closely with HR Business Partners, Legal, Compliance, and other relevant stakeholders to ensure people relations matters are handled fairly, consistently, pragmatically, and in line with internal policies and local legal requirements. Drive high standards in case management, documentation, risk identification, and decision quality across the People Relations team. Use case trends and themes to inform improvements in manager guidance, policy design, service processes, and broader practices. <br><br>Own the operating interfaces across Tier 1, People Relations, and specialist teams<br><br>Serve as the senior operational owner for how work flows between Help Desk / Tier 1, People Relations Services, and other Tier 2 / specialist teams across the People organization. Define and continuously improve routing logic, escalation models, intake criteria, handoffs, service ownership, and resolution pathways. Ensure employees and managers experience a joined-up service model even when multiple People teams are involved. Clarify roles and interfaces across Help Desk, People Relations, Payroll, Rewards, Mobility, People Partners, CoEs, and other specialist teams. <br><br>Build Tier 0 / self-service and knowledge management foundations<br><br>Develop and execute Agoda’s roadmap for Tier 0 / self-service, moving the organization toward more proactive, intuitive, and self-directed resolution of common People queries. Own and strengthen the People knowledge ecosystem, including FAQs, help content, decision trees, agent guidance, and employee-facing support materials. Partner with policy owners and People SMEs to simplify complex topics into clear, scalable, and user-friendly content. Drive case deflection, knowledge reuse, content governance, and self-service adoption through disciplined measurement and continuous improvement. <br><br>Enable digital, conversational, and AI-supported service delivery<br><br>Partner with Product, Tech, Systems, and Data teams to improve People support platforms, workflows, and user journeys across self-service and case management. Identify and help shape practical use cases for conversational and agentic AI within People Services, ensuring they enhance employee experience and complement human support. Provide leadership input into the design, testing, rollout, and continuous refinement of AI-enabled and digital service solutions. Ensure appropriate controls, privacy, escalation paths, and trust mechanisms are in place for all digital and AI-supported support channels. <br><br>Drive operational excellence and continuous improvement<br><br>Monitor and improve key service performance metrics across Help Desk and People Relations Services, such as case volume, first contact resolution, time to resolution, service quality, customer satisfaction, escalation rates, re-open rates, and self-service deflection. Lead ongoing improvements in workflows, playbooks, standard responses, training, quality assurance, and reporting. Partner with People Service Excellence and other stakeholders to simplify processes, remove friction, and improve end-to-end employee and manager experiences. Ensure effective controls, compliance, documentation standards, and data privacy practices are embedded across service operations. <br><br>Lead through insight, stakeholder partnership, and change<br><br>Act as the senior People Services contact for service performance, priorities, risks, and transformation opportunities. Provide regular insight and reporting to People leaders on service trends, root causes, organizational pain points, and improvement opportunities. Partner with Communications and relevant People teams to coordinate messaging around policy changes, process updates, and new tools or services. Support broader People transformation by bringing an employee-service lens to operating model design, simplification, and capability building across the function. <br><br>What You’ll Need To Succeed<br><br>Bachelor’s degree in business, Human Resources, Operations, Law, Psychology, or a related field; advanced degree is a plus. Typically, 10+ years of relevant experience across HR shared services, employee services, People operations, employee relations, HRBP, service delivery, or related functions, including significant leadership experience. Demonstrated experience leading managers and/or multiple service teams in a complex, matrixed, and fast-paced environment. Strong experience running a service or support function with clear accountability for quality, responsiveness, service design, and stakeholder experience. Strong understanding of multi-tier service delivery models, including Tier 0 / self-service, Tier 1 support, and specialist / Tier 2 case management. Meaningful exposure to employee relations or complex people issue resolution, with sound judgment on sensitive matters and a strong appreciation for governance, risk, and consistency. Strong skills in service design, operating model improvement, process improvement, and cross-functional workflow design. Experience with HR technology platforms and service tools such as HRIS, case management systems, knowledge bases, and digital support tools. Demonstrated ability to use data and analytics to monitor performance, identify themes and root causes, and drive prioritization and decision-making. Excellent stakeholder management and communication skills, with the ability to build trust and influence across leaders, specialist teams, and cross-functional partners. Strong people leadership capability, including coaching leaders and managers, building team capability, and creating a high-performance, service-oriented culture. Comfort operating in a global, evolving, and ambiguous environment, with a strong bias for execution, improvement, and scale. <br><br>It’s great if you also have<br><br>Experience in a global or regional HR shared services / People services environment. Experience leading both broad employee support teams and specialist employee relations or case management teams. Experience in knowledge management, service content strategy, and self-service adoption. Hands-on exposure to conversational AI, chatbots, virtual assistants, or workflow automation in HR or customer support environments. Experience improving employee experience through service redesign, process simplification, or digital product thinking. Experience in a high-growth tech, internet, or digital business. Familiarity with global organizations operating across multiple countries, cultures, and regulatory environments. <br><br>Why this role matters<br><br>This role is a unique opportunity to shape how Agoda employees and managers experience People support at scale. From everyday HR queries to more complex and sensitive employee matters, the teams in this scope play an important role in making sure our people feel supported, informed, and able to navigate key moments in their Agoda journey with confidence.<br><br>As Associate Director, Head of People Services & Help Desk, you will help build a more connected, scalable, and future-ready support model, improving service quality, strengthening self-service, and ensuring complex cases are handled with care and consistency. Your work will directly influence employee experience, manager effectiveness, and how the People function continues to evolve as Agoda grows globally.<br><br>#People Services #HRShared Services #Singapore #Singapore #London #England #Hong Kong #Hong Kong #Berlin #Germany #Paris #France #Tokyo #Japan #Shanghai #China #Beijing #China #Sydney #Australia #Kuala Lumpur #Malaysia #Bangkok #Thailand #Seoul #South Korea #Amsterdam #Netherlands #Dublin #Ireland #Barcelona #Spain #Madrid #Spain #Warsaw #Poland #Prague #Czech Republic #Budapest #Hungary #Dubai #United Arab Emirates #Bangalore #India #Bengaluru #India #Hyderabad #India #New Delhi #India #Delhi #India #Gurgaon #India #Gurugram #India #Noida #India #Mumbai #India #Pune #India #Chennai #India #Jakarta #Indonesia #Manila #Philippines #HoChi Minh City #Vietnam #Hanoi #Vietnam #Taipei #Taiwan #Shenzhen #China #Munich #Germany #Zurich #Switzerland<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
Sales Manager – UAELocation: UAE | Remote Employment Type: Full-Time Travel: Regular travel to key customers and project sites<br>Our client is an innovative water technology company transforming industrial wastewater treatment and water reuse through modular, scalable, and AI-powered solutions. The company develops next-generation water reclamation systems designed to replace traditional, lengthy engineering projects with rapid-deployment, plug-and-play solutions. Its technology enables industries to decentralize water treatment, maximize water recycling, reduce infrastructure footprints, and achieve ambitious sustainability targets. As part of its continued expansion in the Middle East, the company is looking for an experienced Sales Manager based in the UAE to lead business development across the rapidly growing data center and critical infrastructure sector.<br>Key Responsibilities Business Development & Pipeline Generation Identify, target, and develop new business opportunities across the UAE data center ecosystem. Build strong relationships with key decision-makers, including Facility Directors, Sustainability/ESG Heads, Procurement Managers, Engineering Consultants, and EPC contractors. Develop and maintain a robust sales pipeline and consistently achieve business development and revenue targets. Solution Selling Position modular water treatment and water reclamation solutions for data center applications. Translate customer requirements into commercially viable technical solutions and value propositions. End-to-End Sales Management Own the complete sales cycle from prospecting and customer engagement through technical-commercial discussions, proposal development, negotiation, and contract closure. Lead commercial negotiations with senior stakeholders and ensure successful conversion of opportunities into high-value projects. Develop account strategies for key customers and maintain long-term relationships. Strategic Partnerships Establish and manage partnerships with regional engineering firms, contractors, EPCs, consultants, and relevant water/infrastructure stakeholders. Identify opportunities to position the company as a preferred technology and solution provider for data center water infrastructure projects. Cross-Functional Collaboration Work closely with engineering, product management, and AI/software teams in Singapore to develop customized technical and commercial proposals. Coordinate with internal teams to address customer requirements, project specifications, data center layouts, and cooling-system constraints.<br>Requirements & Qualifications Bachelor’s degree in Chemical Engineering, Environmental Engineering, Mechanical Engineering, Business, or a related technical discipline.5–8 years of proven B2B technical sales experience, preferably in:Industrial water treatment / wastewater management Water reuse and reclamation Industrial cooling systems Data center infrastructure Critical infrastructure Engineering / EPC solutions Demonstrated track record of successfully closing high-value CAPEX projects and/or long-term OPEX contracts. Strong understanding of complex technical solution selling and consultative sales processes. Excellent communication, negotiation, presentation, and stakeholder-management skills, with the ability to engage C-suite and senior technical decision-makers. Professional fluency in English; Mandarin is highly advantageous. Strong commercial acumen with the ability to understand customer requirements and translate technical solutions into business value. Self-motivated, entrepreneurial, and highly autonomous, with the ability to work effectively in a remote environment. Willingness to travel regularly across the UAE for customer meetings, site visits, and business development activities. Why Join? Play a key role in the expansion of an innovative AI-powered water technology business. Work at the intersection of water sustainability, AI, and data center infrastructure. Own and develop the UAE market with significant autonomy and growth potential. Collaborate with an international engineering, product, and technology team. Opportunity to work on high-impact projects with major data center and critical infrastructure customers.<br>Interested candidates are welcome to apply with an updated CV.
Sales Manager – UAELocation: UAE | Remote Employment Type: Full-Time Travel: Regular travel to key customers and project sites<br>Our client is an innovative water technology company transforming industrial wastewater treatment and water reuse through modular, scalable, and AI-powered solutions. The company develops next-generation water reclamation systems designed to replace traditional, lengthy engineering projects with rapid-deployment, plug-and-play solutions. Its technology enables industries to decentralize water treatment, maximize water recycling, reduce infrastructure footprints, and achieve ambitious sustainability targets. As part of its continued expansion in the Middle East, the company is looking for an experienced Sales Manager based in the UAE to lead business development across the rapidly growing data center and critical infrastructure sector.<br>Key Responsibilities Business Development & Pipeline Generation Identify, target, and develop new business opportunities across the UAE data center ecosystem. Build strong relationships with key decision-makers, including Facility Directors, Sustainability/ESG Heads, Procurement Managers, Engineering Consultants, and EPC contractors. Develop and maintain a robust sales pipeline and consistently achieve business development and revenue targets. Solution Selling Position modular water treatment and water reclamation solutions for data center applications. Translate customer requirements into commercially viable technical solutions and value propositions. End-to-End Sales Management Own the complete sales cycle from prospecting and customer engagement through technical-commercial discussions, proposal development, negotiation, and contract closure. Lead commercial negotiations with senior stakeholders and ensure successful conversion of opportunities into high-value projects. Develop account strategies for key customers and maintain long-term relationships. Strategic Partnerships Establish and manage partnerships with regional engineering firms, contractors, EPCs, consultants, and relevant water/infrastructure stakeholders. Identify opportunities to position the company as a preferred technology and solution provider for data center water infrastructure projects. Cross-Functional Collaboration Work closely with engineering, product management, and AI/software teams in Singapore to develop customized technical and commercial proposals. Coordinate with internal teams to address customer requirements, project specifications, data center layouts, and cooling-system constraints.<br>Requirements & Qualifications Bachelor’s degree in Chemical Engineering, Environmental Engineering, Mechanical Engineering, Business, or a related technical discipline.5–8 years of proven B2B technical sales experience, preferably in:Industrial water treatment / wastewater management Water reuse and reclamation Industrial cooling systems Data center infrastructure Critical infrastructure Engineering / EPC solutions Demonstrated track record of successfully closing high-value CAPEX projects and/or long-term OPEX contracts. Strong understanding of complex technical solution selling and consultative sales processes. Excellent communication, negotiation, presentation, and stakeholder-management skills, with the ability to engage C-suite and senior technical decision-makers. Professional fluency in English; Mandarin is highly advantageous. Strong commercial acumen with the ability to understand customer requirements and translate technical solutions into business value. Self-motivated, entrepreneurial, and highly autonomous, with the ability to work effectively in a remote environment. Willingness to travel regularly across the UAE for customer meetings, site visits, and business development activities. Why Join? Play a key role in the expansion of an innovative AI-powered water technology business. Work at the intersection of water sustainability, AI, and data center infrastructure. Own and develop the UAE market with significant autonomy and growth potential. Collaborate with an international engineering, product, and technology team. Opportunity to work on high-impact projects with major data center and critical infrastructure customers.<br>Interested candidates are welcome to apply with an updated CV.
Are you a relationship driven seller who can rebuild a client facing function almost from the ground up?<br>A specialist design, supply and installation company works with main contractors and federal clients across the UAE on wood, carpet, carpet tile and vinyl flooring, including specialist marine, oil and gas projects. Part of a wider group with a decade of track record in the region, this division has grown quickly but lost its senior commercial lead earlier this year, leaving the business ready to properly rebuild its account management and new business function. Like its sister division, the company never charges for design work and stays involved through installation and after, offering warranties and hands on project support long after the material is delivered. This is a rebuilding role rather than a maintenance one. You would inherit an existing set of client accounts that have been under served since the last hire left, alongside real scope to bring in new business and eventually build out a team under you.<br>What's in it for you:The chance to properly rebuild and own a function that has been without dedicated leadership for months A path to building your own team, a second account manager is on the table once new business justifies it An existing client base and group track record to sell from immediately Base salary starting from AED 20,000 per month, negotiable based on experience, plus commission on the gross profit of every delivered project What you'll be doing:Re-engaging and managing an existing portfolio of main contractor and federal client accounts Identifying and winning new flooring projects across commercial, residential and specialist marine or oil and gas sectors Presenting proposals and material options to contractors, clients and project teams Working with the design and procurement team to move projects from proposal to purchase order Staying on site and involved through installation, coordinating with project managers and the installation team through to sign off What we need:A proven track record in business development or account management, ideally within construction, interiors, materials or a related project based industry Existing relationships with main contractors or federal clients in the UAE are a strong advantage, though not essential Comfort managing long sales cycles, projects typically run eight to twelve weeks from purchase order to delivery Genuine willingness to learn flooring product knowledge on the job, prior flooring experience is not required Resilience and adaptability for a fast moving, hands on business If you want to build something rather than manage a status quo, we would like to hear from you.
The Role This is a segment-specific Compliance / FCC role, not a generalist compliance function. You will be the dedicated compliance owner for our Forex/CFD broker and trading-platform client relationships and will be accountable for ensuring our onboarding, monitoring, and risk classification of this segment is defensible, proportionate, and regulator-ready across all entities we service them from. This segment carries distinct regulatory characteristics — leveraged/CFD business models, cross-border client acquisition, FX flow structures, and licensing between group entities — and needs someone who has worked as an MLRO inside a broker or an EMI/PSP serving brokers, not someone learning the sector from the outside. Our mission<br>3S Money is reinventing international business banking. Founded in 2018, our mission is to help growing businesses send, receive and exchange money in over 190 countries. With offices in five countries and over 200 employees, you’ll be joining a high-energy, high-impact team that’s achieved profitability and has a wealth of opportunity ahead. Our culture At 3S Money, we believe in caring personally, staying curious and making an impact through collaboration not competition. Our culture is genuinely transparent with minimal hierarchy and a commitment to each employee’s professional growth. Key Responsibilities Own end-to-end compliance and financial crime risk management for the forex/CFD broker and trading-platform client book Design and maintain segment-specific onboarding, EDD, and risk-rating methodologies that reflect leveraged trading business models Own transaction monitoring scenario design and tuning specific to broker/FX flow patterns Act as a credible technical voice with the regulators relevant to your base location and the client relationships you own (e.g. FCA, CSSF, DFSA etc) on matters concerning this client segment Partner with the wider Group Compliance function to ensure segment practice aligns with group-wide AML/KYC policy and board-level reporting Support commercial and onboarding teams with pragmatic, risk-based guidance that balances growth with regulatory defensibility Escalate emerging risks (licensing mismatches, sanctions exposure, structural red flags) to the Group CRCO and Board as appropriate Be the point of escalation for AML concerns and help advise first line teams and MLRO’s on client activity, behaviour and risks. <br><br>What We're Looking For You will have direct, hands-on experience in one or both of the following:Held an MLRO or Head of FCC role at a Forex/CFD broker or trading platform, or Worked within an EMI or PSP Financial Crime function with direct responsibility for this client segment Strong working knowledge of AML/CFT frameworks and how they apply to leveraged trading and FX flow structures Experience navigating multi-regulator environments (e.g. FCA, DFSA, CySEC, ASIC, SCA, CSSF) Comfort with hands-on licensing/regulatory scope analysis — able to identify where a client's stated permissions don't match its actual business model Strong stakeholder management skills; able to work at pace with commercial teams while holding a firm risk line Relevant certifications (ICA, CAMS, or equivalent) preferred
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<p>Have a central role in designing and implementing the fulfillment & logistics capabilities whilst aligning with the leadership of operations vertical and other business partners on what matters most. Lead the business case creation and capability development prioritization with a three-year horizon in close collaboration with the Head of Capability Development and Chief Logistics and Fulfillment Officer. Maintain an understanding of advancements in process, technology and other innovations which are happening across the supply chain & logistics ecosystem within the retail industry.</p>
<p>In their endeavor to excellence, the fundamental values all our employees must possess are commitment, integrity, empathy and flexibility.</p>
<h4>What you’ll need to succeed</h4>
<ul>
<li>Design and deliver the logistics & fulfillment capabilities simultaneously driving insights into actions by evaluating and understanding operational and business needs.</li>
<li>Develop detailed business cases to initiatives and lead prioritisation of capabilities utilising business case information to trade-off decisions.</li>
<li>Navigate and influence complex organizational structures and align the cross-cultural, cross-functional teams including leadership in the capability roadmap prioritization.</li>
<li>Implement the prioritised capabilities across the end-to-end fulfillment and logistics processes assisting the local teams.</li>
<li>Apply programme management principles and tools to ensure capabilities are delivered at speed, adopted and sustained within the group.</li>
<li>Build and manage highly effective teams to help design and implement capabilities, with a strong focus in developing the junior colleagues.</li>
<li>Be a servant leader and great teammate able to navigate a matrix work environment and excel as a self-directed influencer and leader.</li>
<li>Be highly analytical and data driven to make informed decisions.</li>
<li>Balance multiple deadlines and priorities along with communication to the related stakeholders.</li>
<li>Identify leading, innovative and practical ideas & solutions fit for purpose for Chalhoub's logistics and fulfillment capabilities.</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>Using GenAI in your application process</h4>
<p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
Work Location: JLT, Dubai<br><br>Visa Preference: Candidates on self-sponsored visas with immediate<br><br>start availability are preferred<br><br>We are a diversified multi-entity group operating across healthcare, diagnostics,<br><br>HR and related services, with teams spread across India and international<br><br>locations (including GCC and Asia). We are looking for a hands-on Project<br><br>Manager / Project Coordinator to support the Director in driving multiple cross-<br><br>functional projects across HR, IT, Operations, Customer Service, Corporate<br><br>Communications And Other Group Functions.<br><br>This is not a subject-matter expert role. You will succeed if you can deeply<br><br>understand requirements, structure them into clear plans, coordinate multiple<br><br>stakeholders, and take ownership for on-time delivery across entities and<br><br>geographies.<br><br>Key responsibilities<br><br>Work closely with the Directors and functional heads to understand<br><br>project objectives, scope and success measures, and translate them into<br><br>clear plans, milestones and deliverables.<br><br>Build and maintain project schedules (timelines, dependencies, RAG<br><br>status), proactively tracking progress across multiple teams and<br><br>locations.<br><br>Coordinate with HR, IT, Operations, Customer Service and Corporate<br><br>Communications to ensure tasks are clearly understood, owners are<br><br>aligned and follow-through happens.<br><br>Identify risks, issues and dependencies early; escalate with<br><br>options/solutions and drive closure with stakeholders.<br><br>Prepare concise weekly and monthly status updates, dashboards and<br><br>presentations for leadership, highlighting progress, delays and decisions<br><br>required.<br><br>Ensure project documentation (requirements, MOMs, plans, change logs,<br><br>closure reports) is updated, accurate and accessible.<br><br>Support continuous improvement of templates, trackers and ways of<br><br>working for group-level project management.<br><br>Mandatory skills & competencies<br><br> Core project management skills<br><br>Planning & tracking: Proven ability to create and manage project plans,<br><br>milestones and task lists using tools like MS Excel, MS Project or similar,<br><br>with experience tracking multiple projects in parallel.<br><br>Stakeholder coordination: Strong experience coordinating with multiple<br><br>functions (HR / IT / Operations / etc.), scheduling and driving meetings,<br><br>and ensuring agreed actions are closed.<br><br>Risk & issue management: Ability to spot potential delays or conflicts<br><br>early, maintain risk/issue logs and drive mitigation or escalation.<br><br>Reporting & documentation: High comfort with creating structured status<br><br>reports, dashboards and clear minutes of meetings; strong written<br><br>communication skills.<br><br> Behavioral competencies<br><br>Ownership mindset: Talks and acts in terms of outcomes, not just tasks;<br><br>takes responsibility to make it happen across teams, not just pass<br><br>messages.<br><br>Communication skills: Excellent spoken and written English; able to<br><br>summarize complex multi-team situations into simple, crisp updates for<br><br>senior leadership.<br><br>Tools & technical skills (mandatory)<br><br>Strong proficiency in MS Excel, Power Point and Word for trackers,<br><br>dashboards and presentations.<br><br>Hands-on experience with at least one project / task management<br><br>tool (e.g. Jira, Trello, Asana, Click Up, Bitrix24 or equivalent).<br><br>Comfortable working with shared drives, online collaboration tools and<br><br>basic data analysis (sorting, filters, pivot tables).<br><br>Preferred Skills<br><br>Experience in multi-entity or group company environments, especially<br><br>across GCC + Asia or similar regions.<br><br>Exposure to healthcare, diagnostics, recruitment or service<br><br>businesses.<br><br>Formal training or certification in project management (PMP, PRINCE2,<br><br>Agile/Scrum) is a plus but not mandatory.<br><br>Qualifications & Experience<br><br>Graduate in any discipline; MBA/PGDM preferred but not mandatory.<br><br>Total experience: 4 7 years.<br><br>At least 3 years in project coordination / project management roles<br><br>handling cross-functional projects (not just single-team internal projects).<br><br>Skills: Planning and Tracking, Stackholder Management, Reporting and documentation
Genuine is the way<br>At SARA Group, we believe that being genuine and authentic is a fast track to success. Candid communication and genuine behaviors help build deeper connections, leading to more productive collaboration, ideation, and growth. Never afraid of change, always moving and improving, it is by being the truest and best version of ourselves that we build towards great accomplishments and results. So, at SARA, we keep it real, we support each other, and we move together to achieve big things! The Sales Manager – Hospitality position is part of our hospitality business, a key segment within SARA Group focused on building strong customer partnerships, growing sales, and delivering premium products and solutions to luxury hotels, resorts, hospitality groups, and premium hospitality establishments across the UAE. Working with distinguished brands such as Villeroy & Boch, you will be responsible for developing business within the luxury hospitality sector, building strong relationships with hotel decision-makers, and positioning premium products and solutions that meet the high standards of five-star hospitality.<br>What You'll Do:· Develop and execute structured daily field-sales plans covering luxury hotels, resorts, hospitality groups, and premium hospitality customers across the UAE.· Identify, prospect, and acquire new customers across five-star hotels, luxury resorts, hospitality groups, hotel restaurants, banqueting operations, and other relevant premium hospitality businesses.· Conduct regular customer visits, presentations, product demonstrations, and business meetings to identify and develop sales opportunities.· Build and maintain strong relationships with purchasing and procurement managers, F&B managers, executive chefs, hotel management, owners, and key decision-makers.· Understand customer requirements, hotel standards, project specifications, and operational needs and recommend suitable premium products and solutions.· Present and promote premium brands and product collections, including Villeroy & Boch, and demonstrate their value, quality, design, and suitability for luxury hospitality environments.· Identify new business opportunities through hotel openings, renovations, refurbishments, new hospitality projects, and existing hotel requirements.· Prepare quotations, negotiate commercial terms, and follow up with customers through to successful order closure.· Manage the complete sales cycle from prospecting and initial engagement through order placement, fulfilment, and payment collection.· Grow existing accounts through cross-selling, upselling, and introducing new products, collections, and solutions.· Develop and maintain a strong sales pipeline, ensuring opportunities are actively followed up and converted.· Monitor competitor activities, market trends, hotel developments, pricing, and customer requirements to identify new business opportunities.· Maintain accurate and up-to-date customer records, sales activities, opportunities, and pipeline information.· Follow up on outstanding quotations, orders, and customer payments to support healthy business performance.· Collaborate closely with Sales, Warehouse, Logistics, Finance, and other internal teams to ensure smooth order fulfilment and customer service.· Achieve agreed monthly, quarterly, and annual sales and revenue targets.· Prepare regular sales reports covering customer visits, new business opportunities, sales performance, pipeline development, and market activity.· Represent SARA Group and its premium brands at relevant hospitality exhibitions, trade shows, networking events, and industry activities when required.<br>What You Should Bring:· Results Orientation: You are highly target-driven, commercially focused, and motivated by achieving and exceeding sales objectives.· Hospitality Business Development: You proactively identify opportunities within the luxury hospitality sector, build a strong pipeline, and convert prospects into long-term customers.· Relationship Building: You build trusted relationships with hotel procurement teams, purchasing managers, F&B leaders, chefs, hotel management, owners, and key decision-makers and understand how to turn relationships into sustainable business.· Commercial Awareness: You understand the dynamics of the luxury hospitality market, customer needs, pricing, competition, and the commercial drivers behind hotel purchasing decisions.· Communication & Negotiation: You communicate confidently and professionally and can influence, negotiate, and present premium products and solutions effectively.· Customer Focus: You are committed to delivering exceptional service and creating long-term partnerships with luxury hospitality customers.· Resilience & Ownership: You are comfortable working independently in the field, handling rejection, solving challenges, and taking ownership of your results.· Organization: You manage a large territory, customer portfolio, sales pipeline, and follow-ups with discipline and attention to detail.<br>What We're Looking For:· Bachelor’s degree (BA/BS) from a reputable institution.· 3–5 years of proven outdoor B2B sales experience in the UAE, preferably within luxury hospitality, hotel supplies, premium tableware, luxury hospitality products, or related industries.· Proven experience selling to five-star hotels, luxury resorts, hospitality groups, or other premium hospitality establishments.· Experience with premium brands, tableware, hotel operating supplies, or hospitality-related products and solutions will be a significant advantage.· Strong existing relationships and contacts within the UAE luxury hospitality sector, particularly with hotel procurement, purchasing, F&B, and management teams.· Proven track record of achieving sales targets and successfully acquiring new hospitality customers.· Strong knowledge of the UAE luxury hospitality market and customer landscape.· Excellent communication, negotiation, presentation, and customer relationship management skills.· Self-motivated, energetic, and comfortable working independently across the field.· Strong commercial awareness with the ability to identify and develop new business opportunities.· Good command of English; Arabic is an advantage.· Valid UAE driving license.· Willingness to travel extensively across the UAE for customer visits and business development activities.<br>Why Join Us? Learning, Development & Performance Excellence– access to e-learning, educational programs, and personalized development plans designed to fuel career growth. Our structured sales journeys are supported by an AI-driven talent management system that connects performance and potential directly to rewards. Wellbeing & Coaching– on-demand mental health coaching and perks that support balance and resilience. SARA Cares– initiatives that extend to education and other human-centered benefits beyond work.<br>All benefits and programs are subject to company policy and eligibility criteria.<br>Apply today and let’s make it happen!
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Head of Operations for e Com DTC brand based in United Arab Emirates.<br><br>This is a high-impact operations leadership role within a fast-growing, 8-figure direct-to-consumer business.<br><br>You will take ownership of the operating infrastructure that supports supply chain, inventory, fulfillment, systems, reporting, hiring, and execution.<br><br>The role is designed for a hands-on builder who can turn operational complexity into clear processes, accountable ownership, and measurable performance.<br><br>You will identify gaps, build SOPs, establish systems, recruit functional leaders, and create the structure needed for sustainable scale.<br><br>A major focus will be transitioning day-to-day operational responsibility away from the Founder and toward a capable team of independent functional owners.<br><br>You will work across distributed teams, vendors, agencies, manufacturers, and operational partners in a highly entrepreneurial environment.<br><br>Success means building an organization that runs efficiently, solves problems proactively, and no longer depends on you for daily execution.<br><br>Accountabilities<br><br>Own end-to-end back-end operations, including supply chain, inventory planning, manufacturing relationships, 3PL and fulfillment, returns, vendor management, and agency coordination. Build and maintain scalable operating systems, processes, and SOPs, ensuring every recurring workflow has clear ownership, documentation, measurement, and accountability. Establish and maintain an operational knowledge base in Notion, continuously improving processes as the business grows and new needs emerge. Develop accurate inventory systems of record, purchase-order calendars, and processes that improve inventory visibility, planning, and stock availability. Build reliable reporting and a single source of truth for weekly leadership metrics, including inventory, stockouts, cost per order, channel and subscription revenue, vendor performance, and other operational KPIs. Create automated subscription and channel revenue reporting and develop a concise weekly operations scorecard for leadership decision-making. Establish vendor and agency scorecards to monitor performance, identify issues, and drive continuous improvement. Identify missing organizational functions, define roles and scorecards, lead recruitment, conduct screening, onboard new hires, and develop functional owners. Build a team of 4–6 functional leaders who can independently own their respective areas and operate without daily intervention. Create repeatable hiring pipelines, work-sample assessments, onboarding systems, and accountability mechanisms. Translate decisions into clear written specifications with defined owners, deadlines, and completion criteria, then follow through until execution is complete. Diagnose operational issues by tracing performance changes back to their underlying causes and implementing sustainable solutions. Continuously identify and resolve operational problems before they escalate into Founder-level issues. Build the infrastructure and organizational capability required to ultimately transition into broader COO-level responsibilities.<br><br>Requirements<br><br>At least 3 years of operations experience within a physical-product, e-commerce, or direct-to-consumer business. Experience operating within a high-growth environment, ideally supporting or helping scale a brand generating approximately $20M–$50M in annual revenue. Direct experience across multiple operational functions, including supply chain, inventory, 3PL/fulfillment, customer support operations, creative, and growth teams. Demonstrated experience building a department, function, operating system, hiring process, reporting infrastructure, or other business capability from the ground up. Strong understanding of physical-product operations, including lead times, purchase orders, landed costs, inventory, fulfillment, manufacturing, and 3PL relationships. Proven experience hiring, onboarding, managing, developing, and, when necessary, exiting team members. Strong working knowledge of Shopify, Notion, spreadsheets, and modern AI tools such as Claude or comparable AI productivity platforms. Highly analytical and diagnostic approach, with the ability to investigate operational changes, identify root causes, and turn data into action. Hands-on operating style with a willingness to work directly in spreadsheets, systems, processes, and operational details when required. Strong process-design capabilities and the ability to transform recurring work into documented, measurable, and scalable systems. Comfortable entering environments where processes may be incomplete, inconsistent, or undocumented, and approaching ambiguity with curiosity and a solution-oriented mindset. Strong organizational, communication, and execution skills, with the ability to establish accountability across teams and external partners. Ability to operate independently in a fast-paced entrepreneurial environment while balancing strategic priorities with hands-on execution. Builder mentality with a demonstrated preference for creating scalable systems and developing teams rather than simply maintaining existing operations.<br><br>Benefits<br><br>Fully remote position with the flexibility associated with a distributed operating environment. High level of ownership and autonomy over the company's operational infrastructure and organizational development. Opportunity to directly shape supply chain, reporting, systems, hiring, and operational processes within a high-growth DTC business. Significant leadership scope with the opportunity to build and develop a team of 4–6 functional owners. Potential equity conversation after 12 months, contingent on performance and progress toward defined COO-level criteria. Opportunity to progress toward a COO-level role once functional leaders are independently managing their domains and day-to-day operational involvement is no longer required. Direct visibility into business performance and the opportunity to make measurable improvements across operational efficiency, inventory, fulfillment, reporting, and organizational accountability.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Since 2012, Khazna has become the leading wholesale data center provider in the Middle East and North Africa, delivering reliable and scalable infrastructure to support the region’s growing digital ecosystem.<br>We are seeking a Manager - Treasury to lead and execute the Company's long-term debt financing and debt management activities across data center and other infrastructure projects. The role will support financing strategy, lender engagement, financial and commercial analysis, due diligence, documentation, financial close, drawdowns and ongoing facility administration. The job holder will maintain a consolidated view of the debt portfolio, ensure timely compliance with financing obligations and covenants, manage refinancing and interest-rate risk workstreams, and provide clear debt reporting and decision support to the Director - Treasury and senior management.<br>KEY ACCOUNTABILITIES:Assess funding requirements for new and existing projects and recommend appropriate debt structures, including project finance, corporate finance, bridge or construction facilities, and refinancing solutions. Prepare and coordinate financing materials, including lender presentations, information packs, financial analysis, debt sizing, repayment profiles, sensitivity scenarios and proposed term structures. Engage with banks, financial institutions and advisers; manage requests for proposals, compare financing options and support negotiation of pricing, tenor, security, covenants, conditions and other commercial terms. Coordinate lender due diligence across financial, legal, technical, tax, insurance, ESG and other relevant workstreams, ensuring timely and consistent responses. Review and support negotiation of term sheets, facility agreements, common terms agreements, intercreditor and security documents, fee letters, hedging documents and other finance documents in coordination with Legal and external advisers. Drive transaction execution from mandate and credit approval through documentation, conditions precedent, financial close and initial drawdown, maintaining clear action trackers and accountability. Act as a key point of coordination among Treasury, FP&A, Finance Operations, Legal, Tax, Commercial, Business Development, Projects and senior management for financing matters. Manage external relationships with lenders, facility and security agents, legal counsel, model auditors, technical advisers, insurance advisers, rating agencies and other transaction parties.<br>QUALIFICATIONS & COMPETENCIES:Bachelor's degree in Finance, Accounting, Economics, Business Administration or a related discipline. MBA, CFA, ACA/ACCA/CPA, CTP or another relevant professional qualification is preferred. Minimum 8 years of relevant experience in treasury, debt financing, project finance, corporate finance, infrastructure finance or a closely related field. Demonstrable hands-on exposure to long-term financing transactions from structuring and lender engagement through due diligence, documentation, financial close and post-close administration. Experience in data centers, infrastructure, utilities, energy, real estate or another capital-intensive sector is strongly preferred. Experience managing multiple debt facilities, lender relationships, covenant obligations, drawdowns, repayments and refinancing workstreams. UAE or wider GCC financing experience and exposure to bank syndicates or club deals are preferred
Job Title: Group Head of Corporate Structuring, Treasury & Regulatory Affairs Reports To: Group leadership / designated key decision-maker Location: Dubai, with travel to overseas operating locations as required Function: Group finance and regulatory function, working closely with operations, legal, and human resources<br>Role Purpose Responsible for designing, establishing, and maintaining the Group's cross-border holding structure, and for coordinating group treasury governance, cross-border fund flows, and regulatory compliance across all operating locations. The role ensures that the Group's corporate structure, financial decisions, and regulatory obligations remain consistent, traceable, and audit-ready at all times Key Responsibilities2.1 Group Holding Structure & Corporate Governance▪ Plan and maintain the shareholding structure of the Group's holding company and related entities, ensuring corporate documents (articles of association, share registers, board resolutions) remain consistent with actual equity and fund movements▪ Establish standard operating procedures for determining the nature of incoming funds (equity contribution vs. shareholder loan), ensuring resolutions remain consistent with subsequent filings▪ Manage equity documentation for overseas entities and keep shareholding records aligned with the parent company▪ Assess the Group's structural upgrade requirements at each stage and present quantified rationale and cost assessments to leadership2.2 Treasury Governance & Financial Operations▪ Develop and implement the Group's written treasury policy, including approval authority tiers and disbursement approval workflows▪ Oversee audit trail and reconciliation processes for Group fund movements, ensuring the source and destination of funds remain fully traceable▪ Screen, evaluate, and manage the Group's financial and service provider relationships, with periodic review of their compliance standing▪ Monitor changes in the scale and complexity of Group operations, and proactively raise risk assessments and recommendations2.3 Cross-Border Fund Flows & Tax Compliance▪ Lead the selection and execution of cross-border funding mechanisms, ensuring each method's legal nature remains clear and is not commingled with others▪ Complete the necessary financial and credit assessments prior to executing cross-border funding arrangements, ensuring terms meet arm's-length standards▪ Monitor the Group's cross-border tax filing thresholds and prepare supporting documentation in advance▪ Maintain working knowledge of local tax law and foreign investment regulations in each operating jurisdiction, to ensure Group funding arrangements do not breach local restrictions2.4 Regulatory Affairs & External Relationship Management▪ Serve as the Group's primary point of contact with relevant regulators and government authorities▪ Maintain the Group's relationships with banking and financial partners, proactively communicating in advance of any change in the scale or pattern of business activity▪ Continuously track regulatory developments relevant to the Group, assess their impact on the current structure, and recommend appropriate responses2.5 Documentation Governance & Board Reporting▪ Oversee the drafting and version control of the Group's key legal documents (service agreements, loan agreements, shareholder resolutions, etc.)▪ Provide regular reporting to leadership on structural execution progress, compliance risks, and key decision recommendations▪ Maintain consistent, complete records of the Group's compliance documentation, ensuring ready retrieval for future audits or reviews Qualifications Education▪ Bachelor's degree or above in Finance, Law, Accounting, or a related field; a relevant professional finance or legal qualification is an advantage Experience▪ 8+ years of experience in corporate finance, cross-border tax structuring, or corporate governance▪ Practical experience with company formation, fund flow management, and tax compliance across multiple jurisdictions▪ Experience engaging directly with regulators and financial institutions is preferred Skills & Attributes▪ Strong command of cross-border tax structuring, corporate governance documentation, and compliance framework design▪ Able to manage complex, multi-location, multi-currency operations and translate them into clear, actionable procedures▪ Fluent in English and Chinese; additional language proficiency is an advantage Key relationships Internal: Group leadership, department heads, operating leads at each overseas location▪ External: Financial institutions, regulators, legal and tax advisors, local accounting firms Performance Measures Consistency and completeness of Group governance documentation▪ Compliance rate of cross-border funding arrangements▪ Proactiveness and timeliness of communication with external parties (banks, regulators)▪ Quality and timeliness of structural upgrade assessments and decision support
About SYSCORT<br><br>Syscort is a global consulting and technology services firm based in the UAE, delivering business transformation solutions across MENA, APAC, UK, US, and Europe. We specialize in Treasury & Risk Consulting, Financial Transformation, Data & Analytics, AI & Automation, and Technology Consulting, helping organizations optimize operations, unlock insights, and build future-ready enterprises.<br><br>Role Objective<br><br>Own and improve Syscort's day-to-day operating system. The person will work across departments to identify operational problems, build processes and SOPs, implement systems, train employees, drive execution and continuously improve how the business operates.<br><br>The objective is to make Syscort less dependent on the founder and individual employees and increasingly run through clear processes, systems, automation and accountability.<br><br>Key Responsibilities<br><br> Business & Process Understanding Understand how Sales, Presales, Delivery, Finance, HR, Marketing and Administration operate. Identify bottlenecks, inefficiencies, duplication, communication gaps and founder dependencies. Map AS-IS processes and design practical TO-BE processes. Establish clear ownership, responsibilities, approvals and escalation paths. Process & SOP Implementation Create and maintain SOPs, checklists, workflows, templates and policies. Convert processes into practical operating procedures that employees can actually follow. Implement processes rather than only documenting them. Regularly review and improve SOPs based on business feedback. Hands-on Execution Take ownership of operational projects and drive them to completion. Follow up with department owners and ensure agreed actions are implemented. Resolve cross-functional operational issues. Step in where processes are unclear or ownership is missing. Build structure around areas currently dependent on the CEO. Systems & Automation Optimize Hub Spot, Rippling, project management, finance and other business systems. Identify repetitive/manual processes suitable for automation. Work with Syscort's technical team to implement workflow automation and AI. Ensure systems support the defined business process and data flows. Employee Onboarding & Training Build role-specific onboarding processes. Train new hires on SOPs, systems and workflows. Ensure employees understand their responsibilities, KPIs and escalation paths. Maintain a central knowledge base for company processes. Performance & Governance Define operational KPIs and dashboards. Monitor whether processes are being followed. Run weekly operational reviews and track action items. Identify recurring problems and drive root-cause resolution. Escalate only significant exceptions to the CEO. Continuous Improvement Continuously look for ways to reduce cost, manual work, delays and dependency on individuals. Identify opportunities to simplify, standardize and automate. Measure the impact of operational improvements.<br><br>First 90 Days<br><br>0–30 Days: Understand the business, map key processes and identify major operational bottlenecks and CEO dependencies.<br><br>31–60 Days: Implement priority processes, SOPs, ownership structures, dashboards and system improvements.<br><br>61–90 Days: Train teams, enforce processes, automate selected workflows and establish a sustainable operating cadence.<br><br>Ideal Candidate<br><br>5–10 years in Business Operations, Process Excellence, Management Consulting, PMO, Business Transformation or a similar role. Hands-on executor who is comfortable doing the work, not just managing it. Strong process mapping, SOP and project execution skills. Comfortable working across multiple departments. Strong communication and stakeholder management skills. Comfortable with CRM, HRMS, ERP, automation and AI tools. Highly organized, analytical and proactive. Able to work independently in a fast-growing company.<br><br>Success Measures<br><br>Reduced CEO involvement in routine operations. Critical processes documented and implemented. Faster and more consistent execution. Reduced operational errors and rework. Improved employee onboarding and productivity. Increased automation of repetitive work. Clear ownership and accountability across departments. Stronger management visibility through dashboards and KPIs.<br><br>This is a hands-on builder/operator role with a potential path to Head of Operations / COO as Syscort scales.
Company Description<br><br>Since first going into action in 1909, the BESIX Group has over the years grown into a multidisciplinary company with a leading position in its markets: construction, property development and concessions. BESIX Contracting specializes in construction, infrastructure and marine works, often in contracts with a high level of complexity. In Benelux and France, the Group’s regional affiliates BESIX Infra, Belemco, Cobelba, Jacques Delens, Vanhout, Wust and Lux TP ensure a strong presence and a local approach. With Franki Foundations, West Construct, Socogetra, BESIX Environment and Van den Berg, the Group offers specialist niche solutions for the building market like deep foundations, geo-engineering, road construction, water treatment and cable and pipeline construction.<br><br>Backed by our experience in our home markets, we have built up strong positions outside Europe. A typical example is the Middle East, where over a 50 year period we have built up an impressive portfolio. This diversification in activities and geography pays off by reducing our risk exposure<br><br>Job Description<br><br>Why This Role Matters<br><br>The Project Director is responsible for leading the successful delivery of large-scale marine construction projects (USD 300M+) across the GCC region. This role carries full accountability for project P&L, execution strategy, and delivery performance, ensuring projects are completed safely, on time, within budget, and to the highest quality standards.<br><br>The position requires a hands-on leader from a Tier 1 marine contractor background, with proven experience in delivering complex marine works such as breakwaters, dredging, reclamation, quay walls, and port infrastructure within the GCC.<br><br>What You’ll Drive<br><br>Supervise and coordinate activities for the successful completion of the project(s) in accordance with client requirements, organizational policies/procedures, contract terms, and specified time and cost parameters. Coach and mentor project managers working under them Establish the organizational chart and project processes to ensure the proper functioning of the support team in various sections, in accordance with company policies. Address processes malfunctions as needed and motivate staff effectively. Coordinate activities on the project(s) among different trades and departments. Validate contractual options, whether they are technical, financial, or time related. Validate legal matters, with the agreement of the Six Construct legal department. Manage contractual and financial follow-up and budget control. Approve all engagements related to the project. Conclude supply and sub-contracts after preparatory work by the support team, including pre-contract quality and performance audits. Engage in social contacts and public relations to benefit the company. Coordinate with all third parties, negotiate with contractors, suppliers, and subcontractors throughout all stages of the project life cycle, and participate in handling tenders and contracts. Implement project budgets and allocate resources, enforce project standards, conduct technical reviews, manage team.<br><br>Qualifications<br><br>You’re a Great Fit If You Have<br><br>Proven experience working with Tier 1 marine contractors Minimum 15-20 years of experience in marine construction Currently or recently in a Project Director / Senior Project Manager role Strong experience in GCC region (UAE, KSA, Qatar, etc.) is mandatory Experienced people and team manager, seeking consensus and demonstrating good listening skills. Advanced understanding of contract management. Is a natural organizer with deep understanding of process management within an organization. Holds deep knowledge of marine construction works, both technically and practically. Has the ability to rapidly assess issues, develop alternative solutions, and implement pragmatic strategies. Excellent communicator, both internally and externally. Demonstrates proficiency in negotiating at a high level and in complex environments. Exhibits professionalism, an entrepreneurial spirit, and a results-oriented approach. Holds a high degree of flexibility and adaptability. Commercially gifted. Fluent in English, and additional European language, such as French or Dutch, is considered an asset. Willingness to relocate as required by business needs<br><br>Additional Information<br><br>Why You’ll Enjoy Working with Us<br><br>Competitive Benefits Positive Workplace Culture Opportunity to work with a leading international construction group Exposure to large-scale, high-impact projects in the Middle East Collaborative, diverse, and professional work environment Career growth and development opportunities
Job Title: HR Officer / Assistant Manager – HRLocation: Jebel Ali Salary: Up to AED 10,000<br>Job Purpose We are seeking a competent and proactive HR professional at Officer to Assistant Manager level to support and manage core HR generalist activities. The role will be responsible for employee relations, HR operations, recruitment coordination, performance management, learning and development, policy implementation, HR reporting, and employee documentation. The ideal candidate will have strong end-to-end HR generalist exposure, excellent English communication skills, sound knowledge of HR processes, and the ability to work independently while maintaining confidentiality and compliance.<br>Qualifications and Experience Bachelor's degree in Human Resources, Business Administration, Management, or a related discipline. Professional HR certification such as CIPD, SHRM, or equivalent will be an advantage. Minimum 4–7 years of HR generalist experience, preferably within a structured corporate, industrial, retail, hospitality, services, or multi-site environment. Experience across employee relations, HR operations, recruitment, onboarding, performance management, employee documentation, and HR reporting. Exposure to UAE labour law and HR compliance requirements will be preferred. Experience using HRIS platforms, Microsoft Excel, and HR reporting tools is required.<br>Key Responsibilities Employee Relations and HR Operations Act as the first point of contact for employee HR-related queries and ensure timely, professional resolution. Handle employee relations matters, including grievances, disciplinary actions, investigations, warnings, and documentation, in accordance with company policies and applicable labour laws. Manage the complete employee lifecycle, including onboarding, HR induction, probation confirmation, contract management, transfers, exits, and maintenance of employee records. Ensure employee files, contracts, and HR documentation are accurate, complete, confidential, and audit-ready. Talent Acquisition and Workforce Planning Support manpower planning and coordinate recruitment activities to meet staffing requirements within agreed timelines. Manage recruitment coordination from sourcing and screening through interview scheduling, offer processing, onboarding, and joining formalities. Build and maintain an active CV database and structured talent pipeline for current and future hiring requirements. Coordinate with recruitment agencies, universities, job portals, and other sourcing partners to strengthen candidate pipelines. Support hiring managers with candidate coordination, interview feedback follow-up, and recruitment status reporting. Performance Management Coordinate the annual and periodic performance appraisal process in line with organisational timelines. Follow up with managers and employees to ensure completion of goal setting, reviews, feedback, and appraisal documentation. Maintain accurate performance-management records, trackers, reports, and dashboards. Support performance-related discussions and documentation where required. Learning and Development Coordinate training and development programmes, including training nominations, approvals, attendance records, vendor coordination, feedback collection, and documentation. Support the identification of learning needs in coordination with department heads and managers. Maintain training records and reports to monitor employee development activities and compliance requirements. HR Policies and Organisational Development Support the development, review, implementation, and communication of HR policies, procedures, SOPs, job descriptions, and organisational structures. Ensure HR policies and processes are consistently applied across the organisation. Assist with organisational-development initiatives, employee engagement activities, and process-improvement projects. Promote a positive, compliant, and employee-focused work environment. HR Administration and Reporting Prepare and maintain HR reports, dashboards, manpower reports, recruitment trackers, turnover data, employee databases, and other HR analytics. Maintain digital and physical filing systems in line with document-control, confidentiality, and audit requirements. Coordinate employee medical insurance processes, including enrolment, additions, deletions, claims support, employee queries, renewals, budgeting, and cost tracking. Issue employment-related documents, including salary certificates, experience letters, employment certificates, and other HR correspondence. Internship and Documentation Management Coordinate internship programmes, including intern onboarding, documentation, attendance monitoring, evaluation, completion formalities, and certificates. Ensure all employee-related documentation is issued accurately, professionally, and within required timelines. Process Improvement and HR Initiatives Identify opportunities to improve HR workflows, documentation, reporting accuracy, employee experience, and operational efficiency. Support HR digitalisation initiatives, including HRIS utilisation, automated trackers, dashboards, and paperless documentation. Undertake additional HR and administrative responsibilities as assigned by management.
We are looking for a Manager - Brand Loyalty & Member Experience to lead the strategy, design and delivery of exclusive member experiences for our client in Dubai. This role requires strong experience in VIP services, guest experience, loyalty or luxury customer engagement, with a proven track record of creating and operationalising premium experiences across multiple locations.<br>This role will be responsible for developing a global operating model for member experiences, ensuring experiences are personalised, commercially viable, operationally scalable and consistently delivered across the portfolio.<br>This position is a role offered on a contract basis, with the possibility of extension subject to business requirements and performance.<br>Key Responsibilities:Develop and execute the global Member Experience strategy aligned with the brand’s luxury positioning and loyalty programme vision. Design and deliver exclusive, personalised experiences for Elite members that strengthen loyalty and create memorable moments throughout the guest journey. Own the end-to-end lifecycle of member experiences, from concept development and operational setup through to launch, measurement, optimisation and retirement. Establish operating frameworks, governance, standards, SOPs and quality assurance processes to ensure consistent experience delivery across multiple locations. Lead the rollout of new member experiences, including testing, pilot programmes, implementation planning and post-launch optimisation. Develop personalised experience playbooks based on member preferences, travel behaviour, guest profiles and lifecycle stages. Work closely with hotel operations, Guest Relations, Concierge, Food & Beverage, Spa, Experiences, CRM, Digital, IT and Commercial teams to ensure seamless execution. Lead and develop the global network of Brand Loyalty Member Relations Managers, providing direction, coaching, governance and performance management. Identify opportunities to enhance luxury service standards and introduce innovative, culturally relevant and commercially valuable member experiences. Monitor member satisfaction, engagement, operational performance and revenue impact to identify opportunities for continuous improvement. Establish clear governance around service recovery and escalation for Elite member experiences. Ensure member experiences balance luxury service expectations with operational feasibility and commercial value. Partner with Insights and Analytics teams to identify emerging guest trends and develop new experience propositions. Manage the departmental budget related to Brand Loyalty member experiences and ensure appropriate commercial oversight.<br>Knowledge, Skills & Experience:Minimum 5 years of experience in luxury, VIP services, guest experience, loyalty, lifestyle management or luxury customer engagement. Proven experience creating and managing premium or luxury guest experiences across multiple locations. Strong understanding of UHNW guest expectations and luxury hospitality standards. Experience leading cross-functional and/or global initiatives involving multiple teams or locations. Demonstrated ability to take customer experience concepts and operationalise them at scale. Experience working with CRM platforms, customer insights and personalisation strategies. Strong commercial understanding, with the ability to balance exceptional member experience with business performance. Strong stakeholder management and communication skills, with the ability to work across hotel operations and corporate functions. Experience leading, coaching or managing teams across multiple locations is preferred. Bachelor’s degree in Business, Marketing, Hospitality or a related field is desirable. Professional certifications in customer engagement or related areas are desirable.<br>Availability:Preference will be given to candidates available immediately or within a maximum of 30 days after accepting the offer.<br>We will review your job application within 7 working days. Should your profile fit the requirements of the role, a consultant from Edari will be in touch to gain a deeper understanding of your profile, discuss the role in more detail, and outline the potential next steps.
Head of Brand & Marketing Build the World's Leading Brand for AI in Real Estate Location: Dubai Reports to: Founder & CEO<br>About Smart Bricks Smart Bricks is building the future of AI for real estate. Every year, trillions of dollars are invested across residential, commercial and alternative real estate using fragmented systems, disconnected data and manual workflows. We're building an AI-native platform that helps investors, developers, lenders, governments and Fortune 500 companies source opportunities, underwrite investments, perform due diligence and manage portfolios using AI.<br>Alongside our software platform, we're building an Applied AI Lab that works directly with some of the world's largest real estate organisations to redesign complex workflows using AI. Every customer engagement generates institutional knowledge. Every deployment strengthens the platform. Every improvement compounds across every future customer.<br>We've raised over $5 million, led by Andreessen Horowitz (a16z), and are backed by some of the world's leading technology ecosystems, including Techstars, Google, NVIDIA and Microsoft through their AI and startup programmes.<br>We're building our founding leadership team across London, Dubai and San Francisco. Our Dubai team is based at DIFC, giving us the opportunity to work alongside some of the GCC's most ambitious founders, investors and technology companies.<br>This is a chance to join at the earliest stage of building what we believe will be one of the world's leading Applied AI companies for real estate.<br>Why exceptional people join us???? Raised $5M+, led by Andreessen Horowitz (a16z)???? Backed by Google, NVIDIA, Microsoft and Techstars???? Dubai office based at DIFC???? Building across London, Dubai and San Francisco???? Founder recognised as Forbes 30 Under 30???? Building Applied AI with leading institutional real estate organisations<br>Why this role? This isn't a demand generation role. It's not about buying leads or chasing short-term metrics. Your job is to define how the global real estate industry understands Smart Bricks. You'll shape our positioning, narrative and public identity across customers, investors, developers, governments, researchers and future employees, working directly with the Founder to build a company people don't just buy from, they admire, reference and aspire to join. From product launches and technical research to founder content and industry reports, you'll build a brand recognised for clarity, substance and original thinking. If you want to build a category rather than market one, this is that opportunity.<br>What you'll own Brand strategy. Own the long-term strategy for the Smart Bricks brand, so that every interaction reinforces what we stand for:Positioning, messaging and narrative Tone of voice and brand architecture Visual identity and employer brand Thought leadership. Build the publishing engine that makes us the global authority on AI in real estate. We want to educate the market, not advertise to it:Original research and industry reports AI Lab publications and technical articles Product deep dives and customer case studies Executive insights and long-form thought leadership Founder brand. Work directly with the Founder to build one of the strongest founder brands in enterprise AI, so they become one of the leading voices shaping the future of AI in real estate:Linked In and long-form writing Podcasts, conferences and keynote speeches Media interviews, video content and executive communications Product marketing. Make every launch feel like an industry event, so people don't just know what we've built, they understand why it matters:Product positioning and messaging Launch strategy, campaigns and creative direction Press, customer communications and internal launches Community. Build relationships and a community around Smart Bricks that extends far beyond our customers, across enterprise customers, investors, AI researchers, universities, governments, developers, founders and industry partners. Build the marketing function. As one of our earliest executives, establish the foundations of Marketing and, over time, recruit and lead talent across brand, communications, content, product marketing, creative, PR, events and design. Growth marketing comes later, today the focus is building an enduring brand.<br>What Success Looks Like Within your first 12 months you'll have:Established a distinctive global position for Smart Bricks, consistent across every customer touchpoint. Built a world-class content engine publishing original research and thought leadership on a regular cadence. Launched multiple institutional AI products, each landing as an industry moment. Measurably increased inbound interest from enterprise customers, investors and exceptional talent. Elevated the Founder into one of the leading voices in AI for real estate. Success won't be measured by vanity metrics. It'll be measured by whether the best customers, partners and talent seek us out before we reach out to them.<br>Who we're looking for We're looking for someone who builds categories, not campaigns. You understand that the best brands are built through clarity of thinking, exceptional storytelling and relentless consistency. Specifically, you'll likely have:8 to 15 years across brand, communications, product marketing or corporate storytelling within high-growth technology companies. Built brand and led marketing through a period of rapid growth at a fast-scaling startup or scaleup, ideally taking a company from little-known to widely respected. Launched category-defining products and developed thought leadership programmes from scratch. A track record of translating complex, technical products into clear stories that non-technical audiences act on. Worked directly with founders or CEOs, and managed agencies and creative teams. A degree from a strong institution, or a body of work strong enough that it makes the question irrelevant. You're equally comfortable defining positioning, writing long-form content, editing a keynote, advising the executive team, launching a technical product, managing PR, building communities and reviewing creative work. Demand generation experience is helpful, but brand building, storytelling and positioning matter far more. We're more interested in what you've built than where you've worked, though we'd be especially excited to meet people from AI-native companies such as Open AI, Anthropic, Stripe, Notion, Linear, Vercel, Perplexity, Mistral AI, Eleven Labs or Retool. Experience in real estate isn't required, curiosity about complex industries is.<br>Compensation & Benefits We believe exceptional people should share in the value they create. You'll receive a highly competitive salary and a meaningful equity package, private healthcare, flexible working, an annual learning and conference budget, access to the latest AI models and developer tooling, and a seat in our Dubai office, alongside one of GCC's leading VC ecosystems.<br>How We Work We hold ourselves to exceptionally high standards. We think independently, care deeply about craft, write clearly, prefer substance over hype, move quickly without compromising quality, take ownership and stay relentlessly curious. We don't build marketing for algorithms, we build brands that earn trust.<br>Why Join We move insanely fast, with real rigour and standards, to build one of the defining brands in enterprise AI. You'll define how one of the world's most ambitious AI companies is understood from the very beginning, working directly with the Founder to shape company strategy, influence every major launch, and build a brand that attracts exceptional customers, partners and talent long before they're looking. The work you do won't just shape how people perceive Smart Bricks, it will help define how the real estate industry adopts AI over the next decade. If you're the type to get out of bed to build a category, not just market one, in this generation and the ones after, Smart Bricks is the place for you. We'd love to talk.
This role requires 4 days/in office in Dubai Internet City<br><br>About Lorum<br><br>The structural conflict at the centre of correspondent banking is not technological. It is economic. Banks earn revenue from their balance sheets: they lend deposits, capture FX spreads, and hold funds as long as it is rational to do so. Clearing, the act of releasing funds quickly and predictably, competes directly with those economics. An institution designed to lend has a structural incentive to hold deposits; an institution designed to clear has an incentive to release them. When one institution does both, clearing loses. The result is unpredictable settlement, trapped capital, and a correspondent network shrinking by design.<br><br>Why Lorum<br><br>Lorum was founded on a different premise: clearing as the business, not a byproduct. The model has been operational since 2023 and grew 55x in 2025, with USD clearing now the majority of volumes alongside a growing treasury offering. We have applied for a U. S. national trust bank charter. The people we hire now will build the clearing and treasury infrastructure it unlocks.<br><br>About The Role<br><br>Lorum is seeking to appoint a senior Head of Compliance & MLRO for its Dubai-based regulated entity.<br><br>This is a senior control role with responsibility for leading the entity’s compliance and financial crime framework and ensuring that it remains effective, proportionate and aligned with applicable regulatory requirements.<br><br>At the same time, the role is an important part of the wider Lorum Group governance model and will play a central role in embedding the Dubai entity’s compliance framework within the broader group framework, policies, standards and control environment.<br><br>The role is based in Dubai and serves as the senior compliance and financial crime lead for the Dubai entity. The role will work in close partnership with the Group Chief Legal, Risk and Compliance Officer and within the broader Lorum Group governance framework, while maintaining direct access to local senior management and governance bodies on all material compliance and financial crime matters.<br><br>This role therefore requires a candidate who can operate effectively in a group-led governance environment, contribute to the consistent implementation of group standards and frameworks, and at the same time ensure that the Dubai entity maintains a strong, credible and effective local compliance function.<br><br>The successful candidate will work closely with the Group Chief Legal, Risk and Compliance Officer and relevant group stakeholders to ensure strong alignment with the group’s overall governance, risk and compliance architecture, while maintaining clear responsibility for the effectiveness of the local compliance and AML framework. The role requires a senior professional who combines sound regulatory judgement, practical execution and the credibility to operate effectively across both local entity and group structures.<br><br>Key Responsibilities<br><br>Lead and oversee the compliance and financial crime framework for the Dubai entity, ensuring that policies, procedures, controls and governance arrangements remain effective and appropriate to the nature, scale and complexity of the business act as the senior compliance lead and MLRO for the entity, subject to any required regulatory approvals ensure that the Dubai entity’s compliance framework is fully embedded within the wider Lorum Group governance and control framework, with appropriate alignment to group policies, standards, methodologies and reporting.<br><br>Work closely with the Group Chief Legal, Risk and Compliance Officer to support the implementation of group-wide compliance, risk and governance initiatives within the Dubai entity Advise local management and relevant group stakeholders on regulatory obligations, compliance risks, conduct expectations and financial crime matters relevant to the entity Serve as the principal point of contact with the regulator on compliance, AML and related supervisory matters Maintain and enhance the compliance monitoring plan for the Dubai entity, including risk-based reviews, thematic work, issue identification, remediation tracking and reporting Oversee the AML, CTF and sanctions framework, including risk assessments, escalations, suspicious activity considerations, governance, training and periodic review Review and challenge customer, transaction, product and business risk matters from a second-line perspective, ensuring that decisions are well documented, risk-based and consistent with both local requirements and group standards Ensure that regulatory breaches, control weaknesses and compliance incidents are identified promptly, escalated appropriately and addressed through effective action plans Provide compliance and financial crime input into new products, business initiatives, outsourcing arrangements, strategic change projects and jurisdictional expansion relevant to the Dubai entity Prepare clear and high-quality reporting for local governance bodies and for relevant group committees and stakeholders Support the ongoing development of a strong compliance culture across the Dubai office, including through training, advice, constructive challenge and day-to-day engagement with the business Coordinate effectively with legal, risk, operations, internal audit and business teams locally and across the group to ensure joined-up governance and control outcomes Support the maintenance of appropriate deputy cover, escalation capability and operational resilience within the local compliance and financial crime framework<br><br>Ideal candidate<br><br>We are looking for a senior compliance professional with strong experience in regulated financial services and a credible track record in compliance and AML leadership roles.<br><br>The Ideal Candidate Will Have<br><br>Significant experience in senior compliance and AML roles within a regulated financial services business Strong knowledge of regulatory expectations applicable to regulated firms in Dubai, particularly in relation to compliance arrangements, AML, sanctions, governance and regulatory engagement Demonstrable experience acting as, or working closely with, a Compliance Officer and/or MLRO in a regulated environment Experience operating within a wider group structure and embedding local compliance arrangements into group-wide governance, policy and control frameworks The judgement and confidence to engage directly with regulators, senior management and group leadership on complex compliance and financial crime matters A practical and commercially balanced approach, with the ability to support business growth while maintaining independence, robust control standards and effective challenge Strong drafting, reporting and communication skills, including the ability to translate regulatory requirements into clear and workable business actions Experience in designing, implementing or strengthening compliance frameworks, monitoring programmes, governance reporting and remediation plans Strong knowledge of AML investigations, sanctions controls, suspicious activity escalation and financial crime governance High personal integrity, resilience and the confidence to escalate and challenge when required Relevant qualifications in compliance, AML, legal, risk or audit would be advantageous<br><br>The Successful Candidate Will Be<br><br>Credible, calm and authoritative Practical and solutions-oriented Comfortable operating across both local and group environments Detail-focused, while retaining sound commercial judgement Confident dealing with regulators and senior stakeholders Independent in judgement and strong in escalation Collaborative and capable of building trust across functions and management levels<br><br>Benefits<br><br>Flexible vacation policy Private Healthcare Employee stock ownership (ESOP) Flexible working and autonomy Pay it forward days - we offer 2 annual pay it forward days where you can take time to volunteer for a charitable cause that is important to you. Wellness days - we believe you can only work your best when you feel your best, and we know working at Lorum is intense, so we offer 3 wellness days every quarter where you can take time to re-energize<br><br>By submitting this application, I agree that my personal data will be collected, processed, and retained by the company solely for the purposes of managing and assessing my candidacy.
Congratulations, you have taken the first step towards bagging a career defining role. Join the team of superheroes that safeguard data wherever it goes.<br>About Seclore:Seclore protects the world's most sensitive data wherever it travels. Our data-centric security platform combines Enterprise Digital Rights Management, Data Classification, and Data Security Posture Management so that protection stays with the file, inside or outside the organization. Governments, banks, energy companies, and defense-sector enterprises across the Gulf trust Seclore to secure their most valuable information. The GCC is our strongest and fastest-growing region globally.<br>A sneak peek into the role:Business Development Manager- End User, Territory: UAE, Oman, Qatar Experience: 8+ years enterprise cybersecurity sales | Languages: Arabic and English required Data protection in the Gulf is no longer optional. The UAE Personal Data Protection Law, Central Bank of the UAE information security regulations, Qatar's National Cyber Security Agency mandates, and Oman's data protection framework are forcing enterprises to prove they control sensitive data at the file level. Meanwhile, national programs in defense, energy, and government are raising the bar on how intellectual property and classified information move between organizations. You will own this moment for Seclore across UAE, Oman, and Qatar: a defined enterprise territory, an established regional install base and channel ecosystem, and a platform purpose-built for the regulatory pressure your buyers are under.<br>What You Will Do:Own the full sales cycle for direct enterprise business across UAE, Oman, and Qatar, from territory planning and prospecting through negotiation and closure Sell Seclore's data-centric security portfolio, led by Enterprise DRM and Data Classification, into government, BFSI, energy, defense, and large enterprise accounts Build and run a territory plan that maintains a minimum 3x pipeline coverage against quota Develop trusted relationships with CISOs, CIOs, CTOs, and heads of information security, and translate regulatory mandates into funded security initiatives Co-sell with Seclore's channel partners and distributors in the region; drive partner-sourced pipeline while protecting deal control and margin Run structured evaluations with Seclore's presales and technical teams, positioning outcomes and deployment scope rather than open-ended proof-of-concept cycles Maintain accurate forecasting and pipeline discipline in CRM; forecast integrity is treated as a core competency, not an administrative task Represent Seclore at regional industry events, regulator-led forums, and partner activities<br>What Success Looks Like:First 90 days: Territory plan validated with leadership, top 30 target accounts mapped with entry strategy, active engagement in existing pipeline, first self-sourced qualified opportunities created First year: Quota attainment, at least half of closed business self-sourced or partner-co-developed under your direction, referenceable new-logo wins in at least two of the three countries<br>What You Bring:Required5+ years of enterprise software sales, with at least 5 years selling cybersecurity to end users in the Gulf Demonstrable, current relationships with security and IT decision-makers in UAE enterprise and government accounts; ability to open doors without waiting on channel introductions A verifiable track record of quota attainment and six-figure-plus enterprise deal closure, with named references Experience selling data security: DRM/IRM, DLP, data classification, DSPM, or adjacent categories Full professional proficiency in Arabic and English; much of this territory's government and Qatari enterprise business is conducted in Arabic Consultative, regulation-literate selling style; comfort discussing PDPL, central bank, and national cybersecurity requirements with senior buyers Based in or willing to relocate to Dubai; regular travel to Oman and Qatar<br>Strong Plus Existing relationships in Oman and Qatar government or enterprise accounts Experience selling into defense, energy, or sovereign entities History of working with regional VADs and security-focused resellers
Strategic Account Manager <br><br>Location: Dubai, United Arab Emirates<br><br>Model of Work: Hybrid<br><br>Are you excited by challenges? Do you enjoy working in a fast-paced, international and dynamic environment? Then now is the time to join Quorum Software, a rapidly growing company and industry leader in oil & gas transformation.<br><br>Quorum Software is the world's largest provider of digital technology focused solely on business workflows that empower the next evolution of energy. From emerging companies to supermajors, throughout every region of the globe, customers rely on Quorum's proven innovation and unmatched global expertise to streamline business operations and make data-driven decisions that optimize profitability and growth. Our industry-leading solutions are transforming energy companies across the entire value chain, helping visionary leaders evolve their organizations into modern energy companies.<br><br>Overview<br><br>We are seeking a dynamic person to join our Middles East sales team as a Strategic Account Manager for our upstream software solutions. The Strategic Account Manager (SAM) will be part of an extraordinary team that delivers innovative business process software solutions for the Oil & Gas industry.<br><br>As one of our SAMs, you will be responsible for building and maintaining pre and post sales relationships with Quorum’s customers while meeting short- and long-term sales goals. Our talented solutions architects and solutions consultants will present strong technical presentations to the clients you engage and ensure a successful implementation of the solutions you sell. You will be responsible for engaging both existing clients and potential clients in this role: You should be excited by both nurturing current clients and expanding our footprint in current clients, and by captivating prospective clients.<br><br>Responsibilities<br><br>Build full Account Plans for assigned accounts Work closely with our internal Quorum resources (Solutions Architects, Solution Consultants, and other Services team members) to create a compelling message for clients from initial contact through to end user experience: Ensure an exceptional Total Customer Experience at each account you manage Build and develop a trust-based, mutually beneficial relationship with principal customer sponsors (including executives and analysts) of the account Mature and formalize account relationship expectations and address all Quorum products and services with a growth strategy for each that maximizes “customer share” across all accounts Lead and foster company-to-company relationships to develop competitive immunity Attain targeted sales goals and performance through the effective management of resources Sponsor and institutionalize new and innovative ways of working in teams to meet customer needs/sales Identify new opportunities and build credibility with customers Comply with Quorum’s policies and processes Load and update information into our systems (CRM, HR, etc.) Comply with our clients and prospects policies Being an active member of the team focused in building a cooperative and successful team environment Maintain current functional and technical knowledge of the entire Quorum offering Build and develop market awareness and brand recognition in the region Being an active member of the team focused in building a cooperative and successful team environment And other duties as assigned<br><br>Objectives <br><br>Achieve sales objectives Strengthening existing relationships with existing clients at different Business Units Own the account Profile / Executive Briefing document for the accounts Find ways to promote regular structured communication to the virtual account team via conference calls or formal emails, clearly outlining key projects, opportunities, issues, products transitions, pricing, etc. Set account strategy and formulate an account plan for all accounts with clear objectives and actions. Effectively manage any special deals to ensure that they are fully authorized without exception or ambiguity, and that they are accurately documented both internally and externally Work with Product Management, Marketing, and R&D to identify and validate product features and solutions required by target industry/clients. This includes presenting and soliciting target customer feedback on advanced product features, benefits, and future product direction concepts Define and execute a strategy aimed to drive the desired growth in the region Utilize product knowledge to deliver the value proposition to the customers.<br><br>Requirements<br><br>At least 5 years’ experience in account management and/or software sales. Bachelor’s degree or equivalent experience in a related technical, business discipline, or equivalent Advanced English level. All internal business-related communications (both verbal and written) will be conducted in English Strong presentation skills Ability to negotiate and present strategic proposals Ability to identify opportunity and close deals<br><br>Preferred Skills<br><br>Highly motivated and innovative individual who can work independently while leveraging various internal and external groups necessary to achieve success for all stakeholders Excellent communication and interpersonal skills Demonstrated success in developing and implementing selling strategies for software system solutions Negotiation skills: the ability to gain support of ideas, proposals, and solutions Results-oriented: ability to focus on desired outcomes and the means by which they are achieved by meeting and or exceeding standards based on past performance, goals, and objectives Passionate about technology Strong organizational skills with an ability to manage competing client demands Knowledge of oil and gas industry, including knowledge of current industry trends and challenges, an asset, but not required Ability to influence at varying levels across the organization Prepare briefings about the business, technical and financial benefits of our solutions and collaborate with customers to develop customized solutions. Being able to conduct presentations to different audiences (executives, leaders, analysts) within our prospects and clients Basic knowledge of the Oil and Gas industry is accepted, Upstream – related knowledge preferred Self-motivated, team oriented and committed to providing an extraordinary level of service <br><br>Additional Details<br><br>Travel: Ability to travel internationally 30-50%. Must have a valid passport. Visa Sponsorship: Employment eligibility to work with Quorum Software in United Arab Emirates is valued. Company might pursue visa sponsorship for this position at its sole discretion if candidate is outstanding and willing to relocate.<br><br>About Quorum Software<br><br>Quorum Software connects people and information across the energy value chain. Twenty years ago, we built the first software for gas plant accountants. Pipeline operators came next, followed by land administrators, pumpers, and planners. Since 1998, Quorum has helped thousands of energy workers with business workflows that optimize profitability and growth. Our vision for the future connects the global energy ecosystem through cloud-first software, data standards, and integration. The trusted source of decision-ready data for 1,800+ companies, Quorum Software makes the essential connections that let us work better together in the connected energy workplace. For more information, visit quorumsoftware.com.<br><br>Diversity Statement: At Quorum, we are committed to fostering, cultivating, and preserving a culture of belonging. We want to be the place where a diverse pool of talented people join us, stay with us and do their best work. With a diverse team of employees, we grow and learn better together. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and our achievements. We are fully focused on equity and equality and believe deeply in diversity of race, gender, sexual orientation, age, religion, ethnicity, national origin, ability, neurodiversity and all the other characteristics that make us unique.<br><br>Quorum Business Solutions and Quorum Software are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.<br><br>Those applicants requiring reasonable accommodation to the application and/or interview process should notify a member of the Human Resources Department
Additional Information<br><br>Job Number 26083930<br><br>Job Category Legal<br><br>Location Central Park Towers Level 12, Dubai, United Arab Emirates, United Arab Emirates, 213111VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Paralegal, Manager Legal Services – Operations & Asset Management<br><br>Position Summary<br><br>The Paralegal, Manager Legal Services – Operations and Asset Management supports Marriott International’s lodging business across Europe, Middle East and Africa by providing practical, solutions-focused legal support for hotel operations and asset management matters. Based in Dubai, this role sits within the EMEA Law Department and reports into the Vice President & Senior Legal Counsel. This position acts as a key point of contact for hotel leadership and above-property teams, supporting the day-to-day legal needs of managed and franchised hotels, while also assisting with asset management transactions.<br><br>Scope<br><br>Location: Dubai Office Language Requirements: English Hybrid Model: 3 days a week in the Dubai office Role Type: Individual Contributor <br><br>Operational Legal Support<br><br>Serve as a principal point of contact for hotel managers and operational teams seeking legal support, coordinating with attorneys and internal stakeholders as appropriate. Support day‑to‑day legal needs of Marriott’s managed hotels, franchise support organisation, and above-property disciplines across EMEA. Monitor and respond to legal enquiries received via email and dedicated online portals. Draft, review, negotiate, and amend a wide range of operational agreements, including:Vendor, procurement and IT agreements Sales, marketing, sponsorship, influencer and partnership agreements Food & beverage, spa, fitness and loyalty‑related contracts Group sales, airline and travel agency agreements Review documents prepared by internal stakeholders and third parties to ensure compliance with Marriott’s standard contractual requirements, providing revised language where needed. Prepare and manage internal corporate approvals and coordinate execution of agreements. Draft renewal, non‑renewal and termination correspondence, and assist with amendments to management and franchise agreements. Support asset management attorneys on acquisitions, financings and dispositions, including operational agreements such as leases, licenses and concessions. Conduct and summarise legal research, providing practical recommendations and solutions. Instruct and manage external legal counsel on local law or specialist matters when required. Draft and respond to legal correspondence, memoranda and internal audit enquiries. Maintain and update internal legal databases and precedent resources. Ensure high-quality, timely, and accurate work aligned with Marriott’s standards.<br>Candidate Profile<br><br>Experience<br><br>A relevant university degree or equivalent professional experience, with demonstrable experience supporting transactional or general corporate legal work Experience supporting complex, high‑volume legal workstreams in a fast‑paced corporate environment. Exposure to commercial, operational or asset‑related agreements within a multinational organisation is highly desirable<br><br>Skills & Competencies<br><br>Strong project management skills, with the ability to prioritise, multitask and meeting competing deadlines. Excellent interpersonal and communication skills, with confidence working across functions and seniority levels. Clear, concise drafting skills with strong attention to detail and sound judgement. Proactive, collaborative working style with the ability to operate independently when required. High degree of professionalism, discretion and integrity when handling sensitive legal matters. Ability to remain calm and effective under pressure, adapting to changing priorities. Excellent organisational and time management skills. Strong written and verbal English language skills. Proficient in Microsoft Office, with the ability to learn and use Share Point, Teams and legal workflow tools. Familiarity with legal databases and contract management systems is an advantage<br><br>Why Join Marriott International?<br><br>At Marriott International, you’ll be part of a globally recognised organisation that values collaboration, integrity and professional growth. This role offers the opportunity to work at the heart of a complex international hospitality business, partnering closely with operations and leadership teams while building a long‑term legal career within a supportive, high‑performing environment.<br><br>Bring your legal expertise to the world’s largest hospitality company. Apply today and help shape the future of Marriott International in EMEA.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.