Head Pastry Jobs in UAE
18000 Jobs Found
<h2 class="h5">Job description</h2>
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[Not translated in selected language] <p><span><strong>Restaurant Manager</strong> <strong>|</strong> <strong>Shang Palace</strong></span></p><br><br>
<p><span>Shangri-La Group | Abu Dhabi, United Arab Emirates</span></p><br><br>
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<p><span><strong>About Us</strong></span></p><br><br>
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<p><span><strong>Find Your Shangri-La in Shangri-La.</strong></span></p><br><br>
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<p><span>Our story began in 1971, when the first Shangri-La opened its doors. We have since been crafting joyful experiences through heartfelt hospitality, and that legacy continues to guide us today.</span></p><br><br>
<p><span>As we look ahead to new horizons, we invite you to join the world of Shangri-La — shaping the next chapter and making a meaningful impact through shared purpose and the art and joy of Asian hosting.</span></p><br><br>
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<p><span>Shangri-La Qaryat Al Beri, Abu Dhabi, offers 213 luxurious guestrooms and suites, six private pool villas, and 161 fully furnished serviced apartments featuring a one-kilometre private beach which blends modern Arabic design with exceptional comfort.</span></p><br><br>
<p><span>Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi</span></p><br><br>
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<p><span>As a <strong>Restaurant Manager</strong>, you will oversee the daily operations of the restaurant by ensuring an authentic Chinese dining experience provided to the guests while maintaining Shangri-La’s luxury hospitality standards. Also, you will lead and develop the team, drive service excellence and revenue performance, and ensure high levels of guest satisfaction. And you will work closely with the culinary and beverage teams to maintain operational efficiency, quality, and consistency across all aspects of the outlet.</span></p><br><br>
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<p><span><strong>Key Responsibilities:</strong></span></p><br><br>
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<li><span>Oversee the daily operations of Shang Palace, ensuring smooth service and exceptional guest experiences.</span></li>
<li><span>Lead, coach, and develop the restaurant team to consistently deliver luxury Chinese dining and hospitality standards.</span></li>
<li><span>Monitor restaurant revenue, food and beverage costs, inventory, and other financial targets to achieve business objectives.</span></li>
<li><span>Build strong relationships with guests, handle feedback professionally, and ensure a high level of guest satisfaction.</span></li>
<li><span>Work closely with the Executive Chef and culinary team to promote Chinese cuisine, menu offerings, and beverage pairings while maintaining quality and consistency.</span></li>
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<p><span><strong>About You:</strong></span></p><br><br>
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<li><span>Fluent in Chinese and English, with excellent verbal communication skills.</span></li>
<li><span>Strong knowledge and understanding of Chinese cuisine, culture, dining etiquette, and service practices.</span></li>
<li><span>Strong commercial awareness with experience in revenue generation, upselling, and cost control.</span></li>
<li><span>Excellent organizational, problem-solving, and decision-making abilities.</span></li>
<li><span>Professional appearance, cultural awareness, and a strong passion for hospitality.</span></li>
<li><span>Diploma or bachelor’s degree in hospitality management, Hotel Management, Business Administration, or a related field preferred.</span></li>
<li><span>Training or certification in Food Safety and HACCP is advantageous and additional training in Chinese cuisine, wine, tea, or beverage service is an advantage.</span></li>
<li><span>5–7 years of Food & Beverage experience, with at least 2–3 years in a Restaurant Manager or equivalent leadership position.</span></li>
<li><span>Previous experience managing a Chinese restaurant or Chinese specialty outlet is preferred.</span></li>
<li><span>Experience managing Chinese-speaking guests and understanding their dining preferences and expectations.</span></li>
<li><span>Strong experience in team leadership, guest relations, revenue management, cost control, and restaurant operations.</span></li>
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<p><span><strong>Why Join Us:</strong></span></p><br><br>
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<li><span>A workplace that values your passion and supports self-realization and personal growth.</span></li>
<li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.</span></li>
<li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.</span></li>
<li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li>
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<p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br>
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<p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br>
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About the job HR Manager
<p><strong>Job Title – Group HR Manager</strong><br>
Location: Abu Dhabi, UAE</p><br>
About the Role
<p>We are seeking an experienced and strategic Group HR Manager to lead the human resources function across multiple business entities. The role is responsible for developing and implementing HR strategies, managing talent acquisition, employee relations, performance management, organizational development, and ensuring compliance with UAE labor laws while fostering a high-performance and people-centric culture.</p><br>
Key Responsibilities
HR Strategy & Leadership
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Develop and implement group-wide HR strategies aligned with business objectives.
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Lead HR initiatives that support organizational growth, workforce planning, and employee engagement.
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Advise senior leadership on HR policies, organizational design, and people management strategies.
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Drive continuous improvement in HR processes, systems, and best practices across the group.
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Talent Acquisition & Workforce Planning
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Oversee end-to-end recruitment and selection across multiple business units.
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Develop workforce planning strategies to meet current and future business needs.
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Strengthen employer branding and talent attraction initiatives.
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Ensure efficient onboarding and integration of new employees.
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Performance Management & Organizational Development
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Lead the performance management framework, including goal setting, appraisals, and development planning.
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Identify high-potential employees and implement succession planning initiatives.
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Develop learning and development programs to enhance employee capabilities.
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Support organizational restructuring and change management initiatives where required.
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Employee Relations & HR Operations
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Foster positive employee relations and promote a collaborative workplace culture.
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Manage employee grievances, disciplinary matters, and conflict resolution.
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Oversee HR operations including employee records, contracts, leave management, and HR documentation.
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Ensure effective communication of HR policies and procedures across the organization.
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Compensation, Benefits & Payroll Oversight
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Develop competitive compensation and benefits strategies.
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Oversee payroll coordination to ensure accuracy and compliance.
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Conduct salary benchmarking and recommend compensation adjustments.
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Support incentive, reward, and recognition programs.
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Compliance & Governance
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Ensure compliance with UAE Labour Law and all applicable employment regulations.
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Develop and maintain HR policies, procedures, and governance frameworks.
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Coordinate with government authorities on labor-related matters when required.
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Support internal and external audits related to HR compliance.
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HR Analytics & Reporting
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Monitor HR metrics including recruitment, turnover, engagement, absenteeism, and retention.
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Prepare HR reports, dashboards, and workforce analytics for executive management.
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Use HR data to support strategic decision-making and continuous improvement.
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Recommend initiatives to improve organizational effectiveness and employee experience.
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Qualifications & Experience
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Bachelor's Degree in Human Resources, Business Administration, Management, or a related field.
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Master's Degree or MBA in Human Resources is preferred.
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Professional HR certifications such as CIPD, SHRM, PHR, or SPHR are an advantage.
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10–15 years of progressive HR experience, including at least 5 years in a senior HR leadership role.
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Experience managing HR across multiple business entities or diversified business groups is highly preferred.
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Strong knowledge of UAE Labour Law and HR best practices.
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Key Skills & Competencies
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HR strategy and organizational leadership
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Talent acquisition and workforce planning
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Performance management and succession planning
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Employee relations and conflict resolution
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Compensation and benefits management
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UAE labour law and regulatory compliance
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HR analytics and reporting
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Leadership and people management
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Change management and organizational development
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Excellent communication, negotiation, and stakeholder management skills
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What We Offer
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Competitive executive-level salary and benefits package
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Opportunity to lead HR across a diversified business group
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Professional and collaborative leadership environment
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Career growth and executive development opportunities
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Exposure to strategic business planning and organizational transformation
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<p><strong>Apply now!</strong></p><br>
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About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.<br>Madinat Jumeirah Resort:Set along a two-kilometer stretch of private coastline, Madinat Jumeirah is a beachfront resort comprising four distinctive hotels. Each offers uninterrupted views of the Arabian Gulf and the iconic Jumeirah Burj Al Arab, with experiences ranging from the contemporary elegance of Jumeirah Al Naseem to the majestic Arabesque charm of Jumeirah Al Qasr. Guests can also enjoy the serene waterfront setting of Jumeirah Mina Al Salam and the secluded Arabian houses of Jumeirah Dar Al Masyaf. Together, they form a one-of-a-kind destination rooted in Arabian luxury hospitality. The resort features over 20 curated restaurants and lounges, the traditional Souk Madinat Jumeirah, dedicated kids' clubs and some of the region’s most versatile event and conference spaces.<br>About the Job:An exciting opportunity has arisen for an Assistant Manager - Housekeeping to join Jumeirah Al Naseem (National Talent) from October 2026 onwards. The main duties and responsibilities of this role include:Supervises and coordinates housekeeping attendants to ensure services are carried out efficiently and to the highest standards, including punctual reporting and correct uniform wear. Interacts with suppliers and contractors to ensure quality and timely delivery of services and supplies. Maintains detailed records of all deep cleaning activities and follows up on out-of-order rooms to ensure timely resolution. Conduct regular inspections of corridors, public areas, back of the house, and rooms to ensure proper cleaning and maintenance of equipment. Handles guest complaints according to customer feedback SOPs and reports all issues to the Director Housekeeper or Housekeeping Manager. Assists in taking and maintaining various inventories, ensuring the availability of resources to carry out all tasks. Ensures housekeeping staff receive necessary training, conduct evaluations, and develop training plans to enhance performance and motivation.<br>About You:The ideal candidate for this position will have the following experience and qualifications:Certificate in HS&EGroup Trainer Certificate Minimum 5 years of experience in a junior management role within housekeeping in a luxury hotel. A Bachelor’s Degree in Hospitality or any other relevant field Family Book<br>About the Benefits:We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for career with one of the most luxurious brands in the hospitality industry.
<h2 class="h5">Job description</h2>
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<p>Job Title: Business Development Manager – IT & ELV Projects</p><p>Location: Dubai, UAE</p><p>Job Type: Full-Time</p><p>Industry: Information Technology / ELV Systems / ICT Solutions</p><p>Experience Level: Senior (10+ years)</p><p>Job Summary:</p><p>We are looking for an experienced and results-oriented Business Development Manager with a strong background in IT box products and ELV (Extra Low Voltage) project sales. The ideal candidate will have over 10 years of experience in business development and a proven record of managing sales teams, driving revenue growth, and building strong client relationships.</p><p>Key Responsibilities:</p><ul><li>Manage and retain relationships with existing clients.</li><li>Lead, support, and motivate the sales team to achieve monthly and quarterly targets.</li><li>Expand the client base by identifying new business opportunities.</li><li>Possess in-depth knowledge of IT products, ELV systems, and the company’s value proposition.</li><li>Write and present tailored business proposals to clients.</li><li>Maintain strong technical understanding of IT solutions and services.</li><li>Conduct research to identify market trends, new customer needs, and business growth opportunities.</li><li>Develop and implement strategic business development plans.</li><li>Track industry developments both locally and internationally.</li><li>Draft, review, and negotiate client contracts.</li><li>Regularly report on sales performance, client feedback, and improvement areas.</li><li>Ensure achievement of set business targets.</li><li>Build and nurture long-term relationships with both new and existing clients.</li><li>Provide consistent after-sales support and customer satisfaction.</li><li>Mentor and develop junior staff into high-performing sales professionals.</li></ul><p>Requirements:</p><ul><li><b>Minimum 10 years of experience</b> in business development, preferably within the IT and ELV sector.</li><li>Proven experience in managing a Business Development or Sales department.</li><li>Strong background in selling <b>IT box products</b> and <b>ELV projects</b>.</li><li>Demonstrated success in revenue generation and client acquisition.</li></ul><p><br></p><p>Qualifications:</p><ul><li>Bachelor’s degree in Business, IT, Engineering, or related field (MBA preferred).</li><li>Valid UAE Driving License (Preferred)</li></ul><p>*</p><p>Salary &Compensation:</p><ul><li>Per month fixed salary will be AED 7,000 (Minimum AED 20,000 Gross Profit per month to be achieved)</li><li>On exceeding Gross Profit of AED 20,000 and up to AED 100,000, commission will be 15% of Gross profit exceeding AED 20,000</li><li>On exceeding Gross Profit of AED 100,000, commission will be 10% of amount exceeding AED 100,000</li><li>AED 7,000 will be released per month through WPS. Commission will be calculated on quarterly basis. On each quarter end, commission will be calculated with Finance team and it will be released within one (1) month after each quarter end. In quarterly calculations, all above slabs will be multiplied with three (3) which is pasted as an example in table form as follows:</li><li>If AED 20,000 Minimum Gross Profit per month has not been achieved in any quarter, less achieved targeted amount will be adjusted in upcoming quarters with extra achieved targets first for calculation of Commission amount.</li><li>Work Location:</li><li>In Person</li></ul><p>Application Question(s):</p><ul><li>• Do you have experience in ELV projects in the UAE?</li></ul><p>Experience:</p><ul><li>ELV : 10 years (Preferred)</li></ul><p>Work Location: In person</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Excellent communication, presentation, and negotiation skills.</p><ul><li>High resilience and confidence in ability to close deals and manage rejections.</li><li>Familiarity with <b>software licensing</b>, IT services, and project-based solution selling.</li><li>Strong planning, organizational, and project management skills.</li><li>Ability to analyze customer needs and match them with business offerings.</li><li>Proficient in MS Office, CRM tools, and sales reporting.</li><li>Knowledge of local UAE market preferred.</li></ul><p><br></p></div>
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella.</p><br><p>Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments and 371 Branded Residences, spread over 75 floors, SLS Dubai is one of the tallest hotels and residences in the region.</p><br><p>A wondrous and striking landmark in Downtown District, designed by the award- winning architects and interior designer Paul Bishop, the SLS Dubai is a unique cabinet of curiosities that never ceases to delight.</p><br><br>Job Description<br><br><p>• Take ownership and responsibility for Duty Management shifts</p><br><p>• Record in the Duty Log all/any incidents that occur in the hotel and follow up with the Assistant Director of Rooms</p><br><p>• Report any accident, incident, theft for both internal and external guests, and liaise with Security & Safety Manager as appropriate</p><br><p>• Knowledge of all arrivals and departures, using guest name at all times</p><br><p>• Check current day arrivals and departures, taking appropriate action in the event of fully booked situations</p><br><p>• Fully conversant with current availability situation at any given time, and also future availability</p><br><p>• Complete knowledge of all features and services (including Food & Beverage outlets, spa/gym - menu/price/promotions/hours)</p><br><p>• Fully conversant with all hotel room types, numbers, layout, locations, rates</p><br><p>• Fully conversant with special packages, short and long-term promotions (hotel, outlets, spa)</p><br><p>• Liaise with Housekeeping and Engineering as required for Out Of Order rooms</p><br><p>• Ensure accuracy of input into reservation/front desk systems, and content/legibility of registration cards</p><br><p>• Manage upselling opportunities, email capture and other Front Office initiatives</p><br><p>• Ensure all necessary supplies are available for the Front Desk in order to work efficiently and oversee ordering/completion of Purchase Orders in line with hotel policies and procedures</p><br><p>• Undertake and complete any special projects, tasks or other reasonable request by Assistant Director of Rooms</p><br><p>• Meet and welcome regular, global card holders and VIP guests</p><br><p>• Ensure Front Door entrance is covered at all times</p><br><p>• Ensure guest privacy and security, respecting confidential information</p><br><p>• Maintain and effectively utilize guest profiles through Opera and fully support collection of preferences and Customer Recognition Programme (CRP) role</p><br><p>• Ensure all guest special requests are followed through and administrated</p><br><p>• Ensure Front Desk Agents are fully conversant with correct policies and procedures for: Reservation enquiries and booking requests, allocation of rooms, pre-allocation and handling of Group arrivals, registering guests, offering assistance with luggage and/or escort to guestrooms, VIP guests/walk-ins, and handling complaints/feedback.</p><br><br>Qualifications<br><br><p>• High School Diploma or equivalent required</p><br><p>• College Degree in Business, Hospitality, or Related field preferred</p><br><p>• One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel</p><br><p>• Enter and locate work related information using computers and/or point of sale systems • Possess a gracious, friendly, and fun demeanor</p><br><p>• Ability to multitask, work in a fast paced environment and have a high level attention to detail</p><br><p>• Strong verbal and written communication skills in English</p><br><p>• Maintain positive and productive working relationships with other employees and departments</p><br><p>• Ability to work independently and to partner with others to promote an environment of teamwork</p><br><p>• Knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations</p><br> </div>
Job Description IT Project Manager – ICT Core Infrastructure, Active Components & Security Location: Abu Dhabi / UAEEmployment Type: Full-time Reporting To: Head of Operations / COO<br>Role Overview Nation Labs is seeking an IT Project Manager to lead ICT Core Infrastructure, Active Network Components, and Security Projects across enterprise and government environments. The role requires strong experience in delivering secure-by-design infrastructure projects, including network security, data center security, cybersecurity platforms, and integrated ICT + security programs. The candidate will manage projects end-to-end—from design coordination and procurement to implementation, testing, compliance, and operational handover.<br>Key Responsibilities Project Planning & Governance Lead end-to-end ICT and Security projects from initiation to closure Define project scope, milestones, budgets, timelines, and success criteria Develop and maintain project plans, risk registers, dependency logs, and RAID matrices Manage change control, scope creep, and stakeholder expectations Ensure alignment with security, compliance, and regulatory requirements ICT Core Infrastructure Management Oversee delivery of core ICT infrastructure, including:Data centers (on-premises, cloud, and hybrid) Network backbone and structured cabling Servers, storage, and virtualization platforms Disaster recovery and business continuity solutions Coordinate infrastructure readiness across physical, logical, and operational layers Active Components & Network Systems Manage deployment and integration of active ICT components, including:Core, aggregation, and access switches Routers, firewalls, and load balancers Wireless infrastructure (controllers and access points) Network monitoring and management systems Ensure performance, scalability, redundancy, and high availability Security Projects & Systems Lead delivery of ICT security and cybersecurity projects, including:Network security (firewalls, IPS/IDS, WAF, NAC) Endpoint and server security solutions Identity and Access Management (IAM) and privileged access systems Security monitoring (SIEM/SOC integration) Coordinate security architecture alignment with ICT and business requirements Ensure compliance with security standards, policies, and regulatory frameworks Vendor & Stakeholder Management Act as the single point of contact for vendors, system integrators, and consultants Review technical proposals, BoQs, security designs, and implementation methodologies Coordinate with internal stakeholders (IT, security, operations, management) Lead vendor meetings, FAT/SAT sessions, and acceptance sign-offs Implementation, Testing & Handover Oversee installation, configuration, integration, and commissioning activities Ensure proper system testing, security validation, and acceptance testing Manage as-built documentation, configuration baselines, and asset registers Ensure structured handover to operations with training, SOPs, and knowledge transfer Risk, Quality & Compliance Identify and mitigate project, technical, and security risks proactively Enforce quality assurance across ICT and security deliverables Support audits, inspections, and compliance reviews Ensure adherence to cybersecurity policies, data protection standards, and best practices<br>Required Qualifications Education Bachelor’s degree in Information Technology, Computer Engineering, Electronics, or related field Experience6–10+ years of overall IT experience5+ years as an IT Project Manager handling ICT infrastructure and security projects Proven experience in:Core ICT infrastructure and data center projects Enterprise networks and active components Cybersecurity and security system implementations Experience with government, regulated, or mission-critical environments preferred Technical Skills Strong understanding of:Data center architecture LAN/WAN and network security design Cybersecurity platforms and controls Server, storage, virtualization, and DR concepts Ability to review and challenge technical and security designs Project Management & Certifications Strong command of project governance, scheduling, budgeting, and reporting PMP certification strongly preferred ITIL certification is an advantage Soft Skills Strong leadership, communication, and stakeholder management skills Ability to operate in high-pressure, multi-vendor environments Detail-oriented with strong ownership and accountability
<p>The HR & Administration Manager – Site Operations is responsible for leading and managing the full spectrum of Human Resources, Administration, Learning & Development (L&D), and Site Workforce Management functions for Amenav Construction's project site. The role is instrumental in developing a high-performing, compliant, and people-focused organization by implementing strategic HR initiatives, strengthening administrative operations, and ensuring effective workforce planning and management across the project lifecycle.
The position serves as a strategic business partner to Project Management and Head Office, ensuring that site manpower resources, employee welfare, compliance, operational efficiency, and organizational capability support the successful delivery of EPC projects while maintaining the highest standards of governance, safety, and regulatory compliance.
Key Responsibilities
1. Human Resources Management
• Develop and implement HR strategies, policies, and procedures aligned with project and corporate objectives.
• Lead end-to-end recruitment, selection, onboarding, mobilization, transfer, and demobilization of project personnel.
• Prepare workforce plans and manpower forecasts in coordination with project management and department heads.
• Design, implement, and manage performance management systems including KPIs, annual appraisals, probation reviews, and performance improvement plans.
• Drive employee engagement, retention initiatives, and organizational culture programs.
• Manage employee relations, disciplinary actions, grievances, investigations, and conflict resolution in accordance with company policies and UAE Labour Law.
• Maintain accurate HR records, employee files, and personnel documentation.
• Ensure compliance with UAE Labour Law, project contractual requirements, ADNOC regulations, and internal company policies.
2. Site Workforce Management
• Lead and manage the overall HR and administration functions for all site-based employees, subcontractor coordination (where applicable), and project support staff.
• Coordinate manpower mobilization and demobilization in accordance with project schedules and client requirements.
• Monitor daily manpower deployment, attendance, leave planning, absenteeism, overtime, and workforce productivity.
• Coordinate with Project Managers, Construction Managers, and department heads to ensure timely availability of skilled manpower.
• Oversee workforce accommodation, transportation, catering, welfare facilities, and employee well-being to ensure compliance with company standards and client requirements.
• Manage workforce documentation including employment contracts, site access passes, medical fitness records, certifications, trade licenses, and competency records.
• Ensure smooth coordination of employee rotations, vacations, emergency replacements, and workforce continuity.
• Support workforce localization initiatives and compliance with client and regulatory manpower requirements.
• Conduct regular site visits to monitor employee welfare, working conditions, and compliance with company policies.
• Develop workforce contingency plans to minimize operational disruptions resulting from manpower shortages or project changes.
3. Learning & Development (L&D)
• Develop and implement a structured Learning & Development strategy supporting organizational growth and operational excellence.
• Conduct competency assessments and identify organizational skill gaps.
• Design and coordinate technical, leadership, compliance, safety, and soft skills training programs.
• Develop structured induction and onboarding programs for new employees.
• Coordinate internal and external training providers and certification programs.
• Promote knowledge sharing, succession planning, and continuous professional development.
• Evaluate training effectiveness using measurable performance indicators and return-on-investment (ROI) analysis.
4. Organizational Development & Governance
• Develop and maintain HR policies, Standard Operating Procedures (SOPs), employee handbook, and governance frameworks.
• Support organizational restructuring, manpower optimization, role clarification, and reporting structures.
• Drive organizational change initiatives that promote accountability, operational excellence, and continuous improvement.
• Support succession planning, talent management, and leadership development initiatives.
• Ensure implementation and compliance with corporate governance standards across project operations.
5. Administration & Site Operations
• Manage all administrative activities supporting project execution and daily site operations.
• Oversee office administration, site facilities, camps, accommodation, transportation, housekeeping, catering, and related support services.
• Ensure efficient document management, records control, and internal communication systems.
• Coordinate travel arrangements, accommodation bookings, and logistics for employees and visitors.
• Supervise PRO activities including visa processing, Emirates ID, labour cards, work permits, government approvals, and immigration compliance.
• Manage office assets, service contracts, vendor coordination, and administrative budgets.
• Maintain operational efficiency across all administrative processes while ensuring compliance with company standards.
6. Compensation, Payroll & Employee Benefits
• Manage payroll preparation, attendance validation, overtime verification, and employee benefits administration.
• Ensure timely and accurate salary processing in compliance with UAE regulations and company policies.
• Maintain payroll records and employee master data.
• Support salary benchmarking and development of competitive compensation and benefits structures.
• Monitor payroll compliance, statutory reporting, and audit requirements.
7. Compliance, Audit & Risk Management
• Ensure compliance with UAE Labour Law, immigration regulations, ADNOC requirements, ISO standards, and contractual obligations.
• Support internal and external audits related to HR, administration, and workforce management.
• Identify HR and operational risks and implement mitigation strategies.
• Maintain confidentiality of employee information and sensitive organizational data.
8. Performance Monitoring & Reporting
• Establish and monitor HR, Administration, and Workforce Management KPIs.
• Prepare periodic reports covering manpower statistics, recruitment, turnover, absenteeism, training, payroll, employee engagement, and compliance.
• Analyse workforce data and provide recommendations to improve productivity and organizational performance.
• Drive continuous improvement initiatives to enhance operational efficiency and employee experience.</p><p>• Bachelor's Degree in Human Resources, Business Administration, Management, or a related discipline.
• Minimum 8–10 years of progressive HR and Administration experience, including at least 5 years in a managerial position within EPC, Oil & Gas, Engineering, or Construction industries.
• Proven experience managing large site-based workforces in EPC project environments.
• Strong knowledge of UAE Labour Law, immigration regulations, ADNOC requirements, and workforce compliance.
• Experience managing multi-site or multi-entity operations is highly desirable.</p>
<h2 class="h5">Job description</h2>
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<p><strong>ABOUT THE ROLE: : </strong></p><br><p>Based in Dubai and reporting to the VP, Port Services - MEA, the role is accountable for the overall management and performance of the business unit, including financial management, HR, crewing, HSSEQ, operational delivery, and technical oversight. The position is responsible for ensuring the safe, efficient, and cost-effective operation of the DPW Express RoRo-Pax vessel and all tugs operating in the spot market, while maintaining full compliance with regulatory and company standards. The role will ensure the availability of the required operational and technical capability, lead continuous improvement initiatives, and deliver high-quality, reliable services that meet the contractual requirements and business objectives of DP World Maritime Solutions.</p><br><p>The Operations Manager/BU head, as the key client contact is responsible for the day to day & long-term operational and safety management, customer and stakeholder management of the Ship Management Business Unit primarily (with option to extend to other Business Units or subunits in future) personnel and fleet of vessels. The role is to deliver safe, high quality and cost-effective services to meet the contractual requirements of the Company. Monitor and report as required any issues or key initiatives to improve & ensure business continuity. </p><br><p>The incumbent will lead and develop the existing local team to achieve “Global Maritime Excellence” and develop new local talent over the years.</p><br><p>Whilst this role is based at Dubai, it could involve worldwide travel, which may be required at short notice, and may involve extended periods (possibly even up to or more than 1 month) overseas.</p><br><p><strong>KEY ACCOUNTABILITIES: </strong></p><br><p><strong>Ship Management:</strong></p><br><ul><li>Ensure fleet vessels are maintained and fully operational to meet statutory and charter obligations</li><li>Liaise with Masters, Chief Engineers and sea staff to address any concerns with regard to vessel and equipment functionality and personnel</li><li>Responsible for the management of technical projects as required including dry dockings, new installations, conversions etc</li><li>Oversight of other technical and/or operational functions as required and directed including leave relief</li><li>Maintain procedures and processes which allow ownership and accountability by senior ship staff regarding operational expenses</li><li>Ensure adequate asset and equipment acquisition and planning</li><li>Undertake routine inspections of the vessels to verify the maintenance and operation of all shipboard equipment, to confirm that correct procedures are being implemented and in particular the effective and proper operation of cargo, safety, security and lifesaving equipment</li><li>Accountable for vessel vetting performance, attend company vessels during clients vetting and inspections if appropriate and provide a response to the vetting, PSC & Flag observations and non-conformities</li><li>Carry out sea-riding voyages to verify standards are being maintained and provide advice to Masters and Senior Officers</li><li>Responsible for reviewing and responding to ships safety meeting minutes and safety inspection reports and advising Corporate Marine on unresolved matters or those that are not resolved within a timely manner</li><li>Ensures the effective operation of Safety Committees and attends individual committee meetings as is deemed necessary</li><li>Liaises and interfaces with representatives of Port Authorities and other organizations involved in planning port operations to secure close co-operation and availability of up-to-date information.</li></ul><p><strong>Financial Management:</strong></p><br><ul><li><p>Ensure EBITDA targets are met for the Ship management BU</p><br></li><li>Ensure all costs incurred are the best value for money and in accordance with contracts / regulatory requirements</li><li>Assist in the development of annual budgets and responsible for meeting the same</li><li><p>Authorisation of expenses within authority limits</p><br></li><li><p>Monitoring & reporting of financial variances against budgets</p><br></li><li>Ensure correct allocation and management of vessel operating costs</li><li>Monitoring and reporting of operational expenses in line with budget.</li></ul><p><strong>Resources and Staff Management :</strong></p><br><ul><li>Ensure fleet is manned in accordance with statutory, Class, Company and client requirements</li><li>Ensure personnel matters, including industrial relations, are resolved and effective relationships are built between management and staff</li><li>Oversee that leave liabilities are managed to acceptable levels as determined by Company</li><li>Oversee recruitment of staff in accordance with policies and procedures</li></ul><p><strong>Chartering and Business Growth :</strong></p><br><ul><li>Understand the spot market for tugs not limited to Middle East and Africa and develop business for our spot tugs. </li><li>Generate opportunities for the spot tugs in various segments like Oil & Gas, Rig and Barge towages, Dry dock replacement, Front runners in Ports and terminals, Pull back duties, SPM terminal management, Safety standby and emergency response services etc.</li><li>Develop a good industry network with Clients, brokers, marine warranty surveyors, agents etc. to ensure a prime position in securing business. </li><li>Assisting the team in timely invoicing and collection of payments for spot market.</li><li>Negotiate charter parties and BIMCO contracts with clients. </li><li>Support the team in timely preparation of proposals and offers to clients. </li><li>Good broker network for supporting sale and purchase, valuation and availability of assets in the market. </li><li>Analysis of competition and knowledge of their movements in the market. </li><li>Identify and take action on areas which can be improved and provide better value for money</li><li>Work with the Business Development / Commercial team for the renewal of existing contracts and assist on new ones</li><li>Networking within country to identify and pursue potential opportunities that could result in viable growth for the group</li></ul><p><strong>Leadership and Performance Management:</strong></p><br><ul><li>Lead and manage subordinate staff to ensure goals are achieved and services are provided in an effective and timely manner</li><li>Develop performance development plans in conjunction with subordinates to set performance direction and identify training and development needs </li><li>Regularly monitor and assess performance of subordinate staff to provide constructive feedback and improve job performance</li><li>Promote an environment of co-operation for continual improvement of your team’s performance</li><li>Regularly meet with the ships’ crew to foster sound employer/employee relationships through regular transfer of information </li><li>Resolve or refer employee grievances and complaints in line with Company grievance and complaint handling procedures to minimize negative effects on employees and the organization's operations</li></ul><p><strong>Quality Control: </strong></p><br><ul><li>Monitor subordinate staff awareness of and compliance with Company policy and procedures in line with quality and environmental standards</li><li>Maintain all files and records in an up to date and accurate manner to improve the efficiency of day-to-day activities and compliance with statutory and quality standards<br> </li></ul><p><strong>Health, Safety, Environment and Sustainability Management:</strong></p><br><ul><li>Communicate health, safety and environmental policies and procedures to ensure staff understand and comply with current policy and practice requirements</li><li>Take appropriate action to respond to issues identified from Vessel Safety Meeting minutes and incident reports and to co-ordinate investigations and/or action required by management</li><li>Ensure fleet vessels are operated to and comply with company Health, Safety, Environment and Quality standards and processes</li><li>Monitor use and compliance with company Safety Environment and Quality Management System of subordinate staff with health and safety policies and procedures to maintain a safe working environment</li><li>Monitor ongoing compliance with ISPS, ISM and ISO’s framework (9001, 14001 and 45001)</li><li>Assist with management of auditing process in accordance with the annual audit schedule, correct deficiencies within agreed timeframes</li><li>Ensure all incident reports are analyzed and closed out including maintaining the register and coordinating any investigation and/or action required and to ensure no repeat incidents</li><li>Ensure conduct and review of annual Ship Shore Emergency Drills</li><li>Take corrective action to remedy safety hazards or risks and restore a safe working environment</li></ul><p><strong>P&O’s Sustainability Goals – Our World, Our Future</strong></p><br><ul><li><p>Contribute to our sustainability goals</p><br><ul><li><p>Reducing waste</p><br></li><li><p>Reducing electricity consumption</p><br></li><li>Reducing CO2 emissions</li></ul></li></ul><p><strong>QUALIFICATION & EXPERIENCE </strong></p><br><p><strong> Minimum Qualifications:</strong></p><br><ul><li>1st Class Master Mariner with Certificate of Competency </li><li>Management degree would be a preference </li><li>Fluency in speaking and writing: English is essential, Arabic, French and Spanish would be a added advantage</li><li>Basic literacy in financial management, P&L, budgeting etc. is essential. <br> </li></ul><p><strong>Minimum Experience: </strong></p><br><ul><li>Substantial experience in the Tug industry </li><li>Past experience in commercial, chartering and especially in the Middle East and Africa will be preferred </li><li>Substantial experience in shore-based ship management</li><li>Demonstrated knowledge of Quality and Safety Management systems in the marine industry</li><li>Proficiency in Microsoft Office and relevant software applications</li><li>ISM Auditor accreditation (ISM/ISO/ISPS Auditor preferred)<br> </li></ul><p><strong>Job-Specific Skills/Attributes: </strong></p><br><ul><li>Well-developed leadership and management skills</li><li>Sound financial management skills</li><li>High level analytical and problem-solving skills</li><li>High level communication and interpersonal skills including report writing</li><li>Effective time management and organizational skills</li><li>Able to work under pressure and respond to changing work demands</li><li>Strong customer service focus</li><li>Exceptional commitment to the highest ethics and standards</li></ul><br><p><b><span>ABOUT THE BUSINESS</span></b></p><br><p><span>P&O Maritime Logistics (POML) is a leading provider of marine solutions with focus on offshore energy, port services and logistics. The company provides a wide portfolio of value-added marine services and ability to integrate these offerings for its customers – always with safety and the environment at the forefront. </span></p><br><p><span>Headquartered in Dubai, the company has operations globally across all seven continents.</span></p><br><p><span>In July 2019, Topaz Energy and Marine was acquired by DP World, merged with P&O Maritime and started operating under the P&O brand as P&O Maritime Logistics.</span></p><br><p><span><span>www.pomaritime.com</span></span></p><br> <br> </div>
Role Description This part-time remote Production Manager role supports the planning, coordination, and delivery of educational and research-related outputs for the department. The Production Manager will oversee production schedules for course materials, digital content, and laboratory resources, ensuring timely, high-quality delivery aligned with academic and research timelines. Responsibilities include coordinating with faculty, teaching assistants, and technical staff; managing workflows for multimedia and written materials; and ensuring compliance with institutional standards and quality guidelines. The role involves tracking progress against milestones, resolving bottlenecks, optimizing processes, and documenting best practices for repeatable production cycles. The Production Manager will also contribute to continuous improvement of production tools and methods to support scalable, efficient operations in a remote-first environment. Qualifications Experience in production or project management, including planning, scheduling, and resource coordination for educational, technical, or media outputs. Skills in workflow design and process optimization, with the ability to identify risks, manage dependencies, and maintain quality under tight timelines. Strong organizational and communication abilities, including clear written documentation, stakeholder coordination, and remote collaboration. Comfort with digital tools and platforms used for content management, version control, and virtual teamwork (e.g., project management software, shared drives, collaboration suites). Background or familiarity with engineering, healthcare, or academic environments is beneficial, particularly in systems, biomedical, or technical education settings. Demonstrated ability to work independently in a remote setting, prioritize tasks effectively, and adapt to evolving requirements and multiple concurrent projects. Bachelor’s degree in engineering, management, communications, or a related field, or equivalent practical experience in production or operations roles. Commitment to inclusive, non-discriminatory practices and supportive collaboration with diverse faculty, staff, and students.
About Brand System Group<br>Brand System is the holding and structuring company behind a fast-growing international group based in Dubai.<br>Our group specializes in the creation, development, and scaling of brands across multiple industries. One of our core activities is e-commerce, with a strong focus on premium men’s fashion through one of our leading brands. Alongside fashion, our group is also active in Education, Supply Chain, Finance & Structuring, and Software solutions.<br>Brand System acts as the central force connecting and structuring all companies within the group, supporting their operational growth, international expansion, and long-term vision.<br>As we are entering a new phase of accelerated development, we are looking for a highly experienced and strategic Head of Human Resources to oversee the HR structure of the entire Group.<br>Tasks<br>As Group Human Resources, you will play a key strategic role in supporting the rapid international growth of the Group and strengthening the company’s internal structure.<br>You will oversee all HR functions across the Group companies, including talent acquisition, organizational development, HR strategy, performance management, financial HR control, and internal career development.<br>Working directly with management, you will help build a strong company culture adapted to a dynamic, international, and fast-evolving environment.<br><br>Oversee recruitment and talent acquisition across all group companies.<br>Manage employee performance reviews, internal career development, and talent retention strategies.<br>Act as an internal career advisor and support employee growth within the Group.<br>Supervise HR financial control, payroll structures, budgeting, and P&L-related HR analysis.<br>Support management in organizational scaling and international expansion.<br><br>Requirements<br><br>Minimum 10 years of experience in Human Resources management.<br>Strong international profile with proven international experience.<br>Previous experience in e-commerce and digital business environments is mandatory.<br>Strong understanding of HR financial control, budgeting, and P&L management.<br>Excellent leadership, communication, and organizational skills.<br>Strong ability to work in dynamic and rapidly evolving environments.<br>English professional proficiency required.<br>French speaker is considered a very strong plus.<br><br>Benefits<br><br>Attractive salary package.<br>Comprehensive health insurance coverage.<br>1 month paid holiday per year after one year of employment, in line with Dubai standards.<br>Round-trip flight ticket provided during annual leave.<br>Opportunity to join a fast-growing international group with ambitious long-term expansion plans.<br><br>If you are passionate about people, structure, international growth, and building long-term organizational success, we would be excited to hear from you.<br>Position based in Dubai.<br><br>Starting date: September 2026.<br><br>Skills: International HR Leadership<br>E-commerce & Digital Business Experience<br>HR Financial Control & P&L Management<br>Talent Acquisition<br>Strong Communication<br>Leadership & Adaptability Skills
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<p><strong>Key Accountabilities:</strong></p><br><p><span><strong>Business Responsibilities:</strong></span></p><br><ul><li><span><span>Engage PB Coverage Teams and other Segments, as appropriate, in Cross-selling efforts and co-source business </span></span><span>opportunities, to leverage on PB capabilities in the various FAB PB booking partner/trusted advisor status.</span></li><li><p><span>Understand the competitive landscape to retain and win new business.</span></p><br></li><li><p><span>Stay up to date on relevant regional and international legal, political, tax framework, and economic developments in the relevant FAB PB booking centres and apply this knowledge to the business development efforts.</span></p><br></li><li><p><span>Follow up on embedding of enablement functions such as legal, risk and compliance in all appropriate aspects.</span></p><br></li><li><p><span>Establish and leverage relationships with other FAB business and approved third parties as appropriate.</span></p><br></li><li><p><span>Participate in FAB PB committees, management meetings, and other business venues as nominated by Managing Director – Head of PB and/or Country CEO.</span></p><br></li><li><p><span>Represent the Bank in a professional manner with all external constituents with the highest degree of integrity and quality and to work closely with colleagues in the best interest of the Bank.</span></p><br></li><li><p><span>Be well conversant with AML and CFT and Sanctions requirements as well as relevant Central Bank’s Regulations and ensure the requirements strictly complied with. Be aware of latest rules and requirements under the respective laws and Sanctions.</span></p><br></li><li><p><span>Ensure self and other staff in the team takes regular training in AML & CFT at least once a year conducted by professional institutions and training from Local Institute of Banking studies and those made available on-line by FAB.</span></p><br></li></ul><p><span><strong>Team Management</strong></span></p><br><ul><li><p><span>Define the role clearly and outline the roles and responsibilities each individual within the team and ensure that the team is working together as an integral unit.</span></p><br></li><li><p><span>Effectively motivate the coverage team to perform and surpass the goals.</span></p><br></li><li><p><span>Develop the culture among the team to demonstrate FAB values in day-to-day activities.</span></p><br></li><li><p><span>Build a strong career path for team members with clear short-, medium- and long-term objectives/goals.</span></p><br></li><li><p><span>Develop relevant propositions to help implementing PB’s value proposition and promoted the Real Estate offering in Paris and across the PB locations.</span></p><br></li><li><p><span>Actively participate in identifying target clients and pursue PB business growth opportunities around a key clients focused strategy. </span></p><br></li></ul><p><strong>Job Context:</strong></p><br><ul><li><p><span><span>Responsible for coordinating between the FAB various PB Booking centres in EMEA Region to implement FAB’s Private Banking strategy and develop intra-Group Cross-selling efforts.</span></span></p><br></li><li><p><span><span>Partner with Coverage Teams across PB Segments and other FAB Divisions, to proactively maintain existing client relationships and develop new client business, in line with the Private Banking’s value proposition.</span></span></p><br></li><li><p><span><span>Direct Report: 1 to 2.</span></span></p><br></li></ul><p><strong>Qualifications & Experience:</strong></p><br><p><span><strong>Minimum Qualification</strong></span></p><br><ul><li><p><span><span>Bachelor’s degree in business management or related discipline.</span></span></p><br></li><li><p><span><span>Master’s degree in business administration is preferred.</span></span></p><br></li></ul><p><span><strong>Minimum Experience</strong></span></p><br><ul><li><p><span><span>10 years’ relevant experience in the Banking sector ideally with a wealth management experience and/or consulting sector</span></span></p><br></li><li><p><span><span>Possess excellent communication skills (verbal and written).</span></span></p><br></li><li><p><span><span>Ability to engage at Senior Management level with Global and Regional peers and other stakeholders.</span></span></p><br></li><li><p><span><span>Strong negotiations, communication, presentation and influencing skills across multi-cultural and company boundaries.</span></span></p><br></li><li><p><span><span>Ability to manager key projects.</span></span></p><br></li><li><p><span><span><strong>Fluent in English, Arabic and French. </strong></span></span></p><br></li></ul><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>
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Job Purpose<br><p><span>At Emirates we believe in connecting the world to and through our global hub in Dubai and in constantly innovating to ensure our customers 'Fly Better'. Emirates Group IT thrives on the dynamic nature of technology Being pioneers in aviation innovation were always at the forefront pushing boundaries Were on the lookout for exceptional IT professionals to fortify our position as leaders in the industry Embark on a journey with the worlds largest international airline and become a vital part of our cutting edge information and technology team as Manager Enterprise Architect for DWC Airport Project. </span></p><br><br><p><span>Join our Architecture team and propel global aviation technology into the future! </span><span><br>As architects, we bridge ambitious business goals with purposeful technological solutions, working closely with business units to inspire and implement fit-for-purpose solutions. Our team handles projects ranging from incremental improvements to strategic overhauls across diverse global operations. </span></p><br><br><p><span>This is a rare opportunity to influence the architecture of a greenfield, digitally enabled airport, designing technology that connects airport operations, passengers, airlines, partners, and infrastructure into one intelligent ecosystem.</span></p><br><br><p><span>Working across multiple business and technology domains, you will drive enterprise architecture, technology strategy, governance, and innovation while ensuring every technology investment supports long term business outcomes.</span></p><br><br><p><span>If you're passionate about transforming technology, we invite you to apply and to make a significant impact on the future of aviation at Emirates Group.</span></p><br><br><p><span>As a Manager Enterprise Architecture, you will define, develop and govern the technology strategy for Dubai World Central (DWC), ensuring alignment with business objectives and enterprise IT strategy. You will shape the direction of technology investments, establish architectural standards, and identify strategic priorities that enable the airport's long term digital transformation. Working across business and technology domains, you will identify emerging opportunities, improve IT responsiveness, and accelerate the delivery of secure, scalable, and future ready solutions. By driving enterprise-wide transparency and encouraging teams to think globally while delivering locally, you will help build a connected, intelligent airport powered by modern architecture and innovation.<br></span></p><br><br><p><span><strong><u><br>In the role, you will:</u></strong></span></p><br><br><ul><li>Define and govern the enterprise technology strategy for <span>Dubai World Central (DWC)</span>, ensuring alignment with business objectives and long term digital transformation goals.</li><li>Establish enterprise architecture principles, standards, governance, and reusable architecture patterns that enable scalable, resilient, and future ready technology platforms.</li><li>Research emerging technologies and industry trends, evaluating opportunities to modernise the technology landscape and reduce technical debt.</li><li>Lead the evolution of enterprise architecture across applications, cloud, infrastructure, cybersecurity, data, integration, and platform services.</li><li>Develop enterprise roadmaps that simplify, modernise, and transform the technology estate while supporting operational excellence.</li><li>Provide leadership, coaching, and mentorship to architecture teams, building capability and fostering a collaborative, high performing culture.</li><li>Define enterprise data and analytics standards that ensure trusted, secure, and well governed information to support business decision making.</li><li>Partner with business leaders, engineering teams, and delivery organisations to translate strategic priorities into technology capabilities and transformation roadmaps.</li><li>Champion architecture governance, best practices, and modern design principles to improve agility, resilience, and speed of delivery.</li><li>Lead technology investment decisions through architectural governance, Total Cost of Ownership (TCO) analysis, business case evaluation, and vendor selection.</li><li>Drive enterprise transformation programmes focused on simplifying and modernising the technology landscape, ensuring platforms remain secure, scalable, and ready to support future airport growth.</li></ul>Qualification<p><strong><span><u>To be considered for this role, you must meet the below requirements:</u></span></strong></p><br><br><ul><li>Degree in Computer Science, Engineering, or an equivalent IT-related discipline.</li><li>10+ years of experience in Information Technology and Enterprise Architecture focused on developing large-scale, complex, distributed, and mission-critical applications across heterogeneous environments.</li><li>Experience defining and executing technology strategies with both an enterprise-wide perspective and solution-level detail, ideally within Product-centric delivery models and in partnership with Product Management.</li><li>Technical leadership and architecture experience, including leading Solution Architects, influencing delivery plans, and directing strategic technology investments.</li><li>Strong technical background with hands-on experience across application, infrastructure, and platform architecture, including large-scale infrastructure transformation initiatives.</li><li>Strong understanding of application development technologies such as Java, open-source frameworks, cloud platforms, and low-code solutions.</li><li>Knowledge of non-functional requirements and engineering practices including observability, automation, scalability, maintainability, resilience, and security.</li><li>Familiarity with Agile delivery methodologies and frameworks such as SAFe and Scrum.</li><li>Knowledge of enterprise architecture frameworks such as TOGAF, Zachman, or other modern approaches, and proficiency in modelling techniques such as ArchiMate and/or UML.</li><li>Understanding of contemporary architecture styles including microservices, event-driven architecture, cloud-native applications, and Well-Architected Framework principles.</li><li>In-depth knowledge of cloud architecture, FinOps practices, and IT financial models including TCO and budgeting to support cost-optimised technology decisions.</li><li>Strong stakeholder management, negotiation, and influencing skills, with the ability to align business capabilities, value streams, and operating models with enterprise technology strategy. Airline and/or Airport domain experience would be advantageous.</li></ul><br><p><br><strong><span>Leadership Role: </span></strong><span>Yes </span></p><br><br>Salary & benefits<p><span>Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance, and more. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers</span></p><br><br><br> </div>
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<p><strong>Role : </strong><span><span><strong>Associate Director - Corporate Finance and Investment Banking</strong></span></span><br><strong>Location :</strong><span><span><strong>Dubai / Abu Dhabi</strong></span></span> <br><strong>Role Purpose:</strong><br> </p><br><p><span><span>This is a key role within the Corporate Finance and Investment Banking (CFIB) team focused on originating, structuring and executing corporate finance transactions with WBG and FI clients of the bank. The role holder will focus on delivering sharia compliant financing solutions to ADIB’s clients across its core markets and will have to work closely with coverage teams, other CFIB teams, as well as internal stakeholders (such as credit approvers) to support origination of financing transactions, development of strategic relationships and provide solutions in alignment with ADIB risk appetite and strategy. </span></span><br> <br><strong>Key Accountabilities of the role </strong><br> </p><br><ul><li><p><span><span>Evaluate, structure and execute deals in collaboration with the coverage and credit teams. </span></span></p><br></li><li><p><span><span>Assume full responsibility for deal origination, structuring of financing solutions and execution of deals. </span></span></p><br></li><li><p><span><span>Take ownership of, and adopt a proactive approach towards, financial modelling, due diligence, credit analysis, sharia structuring, preparation of pitch decks, transaction material (including investor presentations / syndication materials), negotiation of facility documentation and financial closure.</span></span></p><br></li><li><p><span><span>Supervise associates within CFIB and provide deal team leadership</span></span></p><br></li><li><p><span><span>Demonstrate the ability to integrate capabilities / expertise to manage deal dynamics and meet client requirements. </span></span></p><br></li><li><p><span><span>Conduct due diligence and perform in-depth credit analysis (incl. financial due diligence); Identify and address key risks during due diligence, transaction structuring, credit approval and documentation stages.</span></span></p><br></li><li><p><span><span>Lead idea generation especially application of sharia structuring to help secure lead roles for ADIB on financing transactions</span></span></p><br></li><li><p><span><span>Embed the “originate to distribute” model in the origination of structured finance or syndicated transactions. </span></span></p><br></li><li><p><span><span>Structure facilities that comply with approved risk appetite, credit policy, and return thresholds</span></span></p><br></li><li><p><span><span>Prepare and negotiate terms sheets, mandate letters, negotiate documentation for deals with client, lawyers and syndicate banks in close consultation with Shari'a</span></span></p><br></li><li><p><span><span>Prepare bank presentations and lead the syndication strategy in consultation with clients</span></span></p><br></li><li><p><span><span>Be able to work independently and execute all aspects of the deal lifecycle including the ability to engage with the Head of CFIB, Division Heads and Regional Heads within WBG and credit approvers. </span></span></p><br></li><li><p><span><span>Ensure compliance with applicable Sharia requirements, relevant Central Bank and other applicable regulations and ADIB's internal risk and compliance policies; achieve successful Shariah and internal audit outcomes with no high risk or repeat findings</span></span></p><br></li><li><p><span><span>Demonstrate sound understanding of market and business trends and material risk factors that impact credit quality and business / financial conditions; track and communicate relevant market and economic developments</span></span></p><br></li><li><p><span><span>Ensure regular communication with key stakeholders to position the structured and syndicated finance business and ensure emerging issues are addressed proactively</span></span></p><br></li><li><p><span><span>Support internal reporting and portfolio monitoring requirements on a timely basis.</span></span></p><br></li></ul><p><span><span><strong>Business</strong></span><span><strong>Momentum</strong></span></span></p><br><ul><li><p><span><span>Develop robust deals pipeline in line with overall financial objectives</span></span></p><br></li><li><p><span><span>Review and update the deals in pipeline reports on a regular basis to accelerate deal closure</span></span></p><br></li><li><p><span><span>Keep CFIB Head updated of major developments in relation to transactions under execution</span></span></p><br></li></ul><p><span><span><strong>R</strong></span></span><span><span><strong>isk, Audit</strong></span></span><span><span><strong>and Compliance</strong></span></span></p><br><ul><li><p><span><span>Review / ensure all audit files are maintained and achieve satisfactory audit reviews</span></span></p><br></li><li><p><span><span>Ensure compliance with applicable Sharia requirements, relevant Central Bank and other applicable regulations and ADIB's internal risk and compliance policies; achieve successful Shariah and internal audit outcomes with no high risk or repeat findings</span></span></p><br></li><li><p><span><span>Manage deal folders, support internal reporting and portfolio monitoring requirements on a timely basis.</span></span></p><br></li></ul><p><span><span><strong><u>KEY </u></strong></span></span><span><span><strong><u>PERFORMANCE </u></strong></span></span><span><span><strong><u>INDICATORS:</u></strong></span></span></p><br><ul><li><p><span><span>Ensure fee revenue is met or exceeded in line with the annual budget</span></span></p><br></li><li><p><span><span>Originate and convert new mandates plus develop robust pipeline of transactions</span></span></p><br></li></ul><p><strong>Specialist Skills / Technical Knowledge Required for this role:</strong><br> </p><br><ul><li><span><span>Effective communicator with the ability to present complex issues to a senior audience internally and externally</span></span><br></li><li><p><span><span>Ability to work under pressure, stay calm, manage conflicts and adjust quickly to changing priorities</span></span></p><br></li><li><p><span><span>The time sensitive nature of the deal life cycle and the highly competitive nature of the business requires the candidate to be able and willing to work longer hours beyond the official working hours in order to ensure client satisfaction. </span></span></p><br></li><li><p><span><span>Strong track record and demonstrated ability to manage end to end structuring and execution of deals through the lifecycle</span></span></p><br></li><li><p><span><span>Strong project management skills and ability to manage complex transactions with multiple internal and external parties</span></span></p><br></li><li><p><span><span>Sophisticated understanding of financing considerations experience in negotiation of facility documentation based on LMA standards.</span></span></p><br></li><li><p><span><span>Sound understanding of credit and market risk </span></span></p><br></li><li><p><span><span>Strong analytical and financial modeling capabilities</span></span></p><br></li><li><p><span><span>Highly motivated team player with the ability to manage deal teams</span></span></p><br></li><li><p><span><span>Excellent interpersonal and customer relationship skills</span></span></p><br></li><li><p><span><span>Strong suite of relationships within MENA Banks and Fls</span></span><br> </p><br><p><span><span><strong>Previous experience required (if any)</strong></span></span></p><br></li><li><span><span>At least 7-10 years of experience in corporate finance, M&A, Advisory, private equity resulting in direct experience in areas such as financial modeling, capital raising, business valuations, credit ratings etc, preferably in the UAE and the GCC at a leading international, regional or UAE bank (or a combination thereof). </span></span></li><li><span><span>Outstanding academic record, including Masters or MBA or CFA or CA or equivalent from a reputed university</span></span></li></ul><br> </div>
About the Company<br>We are a fast-growing e-commerce company operating multiple consumer brands, including a women’s fashion brand focused on a specific niche and potentially a health and supplement brand. Our team is small, international, and performance-driven. We move quickly, value ownership, and are building the operational structure required for the next stage of growth.<br>About the Role<br>We are looking for a Finance Manager to take ownership of financial reporting, cashflow visibility, cost control, and financial processes across the business. This is a hands-on finance role with significant responsibility. The right person will help us build a clear financial foundation, improve decision-making, and give the founders and management team a reliable understanding of the company’s performance.<br>Responsibilities<br>Managing and improving the company’s financial reporting structure Preparing monthly, quarterly, and yearly financial reports Creating and maintaining clear P&L reports across brands, markets, and channels Building reliable cashflow overviews and cashflow forecasts Monitoring revenue, expenses, margins, and profitability Tracking key e-commerce costs, including product costs, shipping, fulfillment, payment fees, refunds, chargebacks, duties, taxes, subscriptions, and advertising spend Supporting margin analysis by product, market, sales channel, and campaign where possible Identifying cost leakages, financial risks, and opportunities to improve profitability Coordinating bookkeeping, accounting, invoices, payments, and financial documentation Ensuring financial data is accurate, organized, and available for decision-making Working with external accountants, tax advisors, banks, payment providers, and other financial partners when needed Supporting budgeting, forecasting, and financial planning Creating better internal finance processes, controls, and documentation Helping the founders understand the financial performance of the business in a clear and practical way<br>Qualifications<br>We are looking for a structured, analytical, and hands-on finance professional who can operate independently and bring clarity to a growing business. You should be comfortable working in an environment where not everything is already perfectly organized. A major part of this role is to build structure, improve reporting, and create reliable financial processes.<br>Required Skills<br>Have experience in finance, accounting, controlling, financial operations, or a similar role Understand P&L management, cashflow, margin analysis, and financial reporting Are confident preparing monthly reports and management summaries Can work with messy or incomplete financial data and turn it into clear reporting Are highly skilled with spreadsheets and financial tools Understand how to analyze costs, profitability, and financial performance Are detail-oriented, organized, and accurate Can communicate financial information in a simple and useful way Are proactive in identifying problems and proposing improvements Can work independently without constant direction Have strong English communication skills Are comfortable working remotely with an international team<br>Preferred Skills<br>E-commerce experience is a strong advantage. Experience with e-commerce finance is highly valuable for this role. Relevant experience may include:<br>Shopify reporting Meta Ads / Google Ads spend analysis Payment processors such as Stripe, Pay Pal, Klarna, Airwallex, or similar3PL and fulfillment invoices Inventory, supplier payments, and stock planning Product margin analysis International sales, VAT, duties, and cross-border operations Refunds, chargebacks, and payment reconciliation Accounting and bookkeeping systems<br>Pay range and compensation package<br>Success in this role means that the company has clear, reliable, and actionable financial visibility. We want to understand:<br>Our real monthly profit and loss Our cash position and expected cashflow Which products, markets, and channels are most profitable Where costs are increasing Where money is leaking What our true margins are after all relevant e-commerce costs Which decisions should be made based on the numbers<br>Over time, this role should help the business move from reactive financial management to structured financial control and planning.<br>What we offer<br>A remote role in a fast-growing e-commerce company High ownership and responsibility Direct collaboration with the founders The opportunity to build the finance function from the ground up A small, performance-driven international team Room to grow as the company grows Performance-based upside for people who create real value
Our client is looking for a Business Development Manager to identify sales leads, pitch goods or services to new clients and maintain a good working relationship with new contacts, planning, following new business opportunities and setting up meetings with the clients.<br>Here's a portrait of what our ideal candidate would look like BDM will be responsible for building new key customer relationships as well as identifying new business opportunities to provide facility management services Responsible for arranging client meetings, visiting suppliers and consultants and generally opening the door for the company technical teams to develop proposals for work as well as attending industry functions, organizing marketing events. Provide guidance and leadership to department employees to ensure effective and efficient flow of work Achieving sales targets and securing and closing new contracts in UAE ( All Emirates) New business development, and managing existing accounts, contracts and renewals. Job costing, tenders, pricing and commercial documentation. BD Manager is involved in both strategic planning and day-to-day operations, particularly in relation to buildings and premises. Likely areas of responsibility include soft & hard services. Appreciation of the tender process with regards to commercial and public sector procurement are also key attributes will need to demonstrate. Preparing documents to put out tenders for contractors Project management and supervising and coordinating work of contractors.<br><br>Experience (experience required for the job) Hands on facilities management background. Essential to have technical knowledge Must have recent UAE FM experience Proven sales track record within Facilities Management Min 5yrs experience in Business Development UAE Driving License<br>We're looking for a very specific candidate for the role. If you think you're that person, we're really looking forward to hearing from you.
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p><strong>Join</strong><strong> us at Accor, </strong><strong>where</strong><strong> life pulses </strong><strong>with</strong><strong> passion!</strong></p><br><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.</p><br><p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p><br><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p><br><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p><br><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues</p><br><p><strong>Hospitality</strong><strong>is</strong><strong> a </strong><strong>work</strong><strong> of </strong><strong>heart</strong><strong>,</strong><br><strong>Join</strong><strong> us and </strong><strong>become</strong><strong> a </strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><p>We are looking for a passionate and experienced <strong>Front Office Manager</strong> to lead our Front Office operations and deliver exceptional guest experiences. The successful candidate will oversee the daily operations of the Front Office, ensure service excellence, maximize room revenue, lead and develop the team, and maintain the highest operational standards.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li>Oversee the daily operations of the Front Office to ensure exceptional guest service and smooth hotel operations.</li><li>Monitor room inventory, room availability, room types, and rate categories to maximize occupancy, ADR, and revenue.</li><li>Ensure accurate room counts, guest profiles, registration records, and Front Office reports.</li><li>Provide personalized service and recognition to VIPs, repeat guests, and special arrivals.</li><li>Conduct regular inspections of the lobby, reception, cashier area, and VIP rooms to maintain presentation and cleanliness standards.</li><li>Coordinate closely with Housekeeping to ensure rooms are ready on arrival and guest requests are fulfilled.</li><li>Liaise with the Finance team to ensure compliance with credit policies and accurate guest billing.</li><li>Review operational reports, monitor Front Office procedures, and ensure compliance with company standards.</li><li>Lead, coach, train, and motivate the Front Office team to achieve operational and service excellence.</li><li>Ensure all team members complete mandatory training and maintain high standards of grooming, professionalism, and conduct.</li><li>Conduct daily briefings, effective shift handovers, and maintain strong communication with all hotel departments.</li><li>Monitor guest feedback, quality audit results, and implement initiatives to improve guest satisfaction.</li><li>Drive upselling and revenue-generating initiatives while ensuring Front Desk associates achieve room revenue targets.</li><li>Ensure all close-of-day procedures, reports, and non-guaranteed reservation releases are completed accurately and on time.</li><li>Maintain a high level of product knowledge of the hotel and local area and actively promote hotel facilities and services.</li><li>Handle guest concerns professionally and ensure service recovery is carried out effectively when required.</li></ul><br>Qualifications<br><br><p><strong>Qualifications</strong></p><br><ul><li>Previous experience as a Front Office Manager or Assistant Front Office Manager in a hotel environment.</li><li>Strong leadership, communication, and problem-solving skills.</li><li>Excellent knowledge of Front Office operations and hotel PMS systems (Opera experience preferred).</li><li>Proven ability to deliver exceptional guest service while achieving operational and revenue objectives.</li><li>Ability to work in a fast-paced environment with flexibility to work shifts, weekends, and public holidays.</li></ul> </div>
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<p>The Regional Internal Controls Manager supports the effective operation and continuous improvement of the financial control environment across their assigned region. The role ensures the consistent application of the Group’s risk and control Matrix (RACM) and provides regional oversight, monitoring, training, and operational support to in‑country finance teams.</p><br><p>The role works closely with Regional Finance Controllers, BU Controllers and Group Internal Controls to strengthen governance, remediate control gaps, monitor compliance, and support delivery of a high‑quality second line of defence within the region.</p><br><p>This role does not design Group policies but ensures their rigorous operationalisation at regional level.</p><br><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement </b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Responsibilities:<br><p><strong>Regional Control Environment</strong></p><br><ul> <li>Implementation of Group control policies and processes, ensuring clear communication and adoption at regional level.</li> <li>Coordinate the regional annual control assessment cycle, ensuring timely completion of reviews and submissions to Group Internal Controls.</li> <li>Monitor compliance with RACM and the Business Control Framework across country teams.</li> <li>Identify, track and support remediation of control deficiencies within the region</li></ul><p><strong>Governance, Controls & Audit Management</strong></p><br><ul> <li>Support internal assurance reviews across regional entities and assist in preparing follow‑up action plans. </li> <li>Work with Group Internal Audit and Head of Internal Controls on scheduling and supporting audit activity within the region. </li> <li>Assist in preparing regional finance governance reporting for presentation to Regional leadership and controllers. </li> <li>Maintain accurate regional controls documentation, ensuring standardisation across countries.</li></ul><p><strong>Finance Systems, Processes & Operational Excellence</strong></p><br><ul> <li>Provide regional input to finance system controls, including testing and monitoring of key automated controls. </li> <li>Work with country finance teams to improve control effectiveness, efficiency and documentation quality. </li> <li>Support month‑end and year‑end close controls, ensuring accurate and timely submissions in accordance with Group timelines.</li></ul><p><strong>Training, Capability building & Culture</strong></p><br><ul> <li>Deliver training to regional and in‑country finance teams on Group controls, RACM, BCF and good practice. </li> <li>Explain control expectations and support teams in embedding improved processes. </li> <li>Promote a culture of strong governance, accountability and continuous improvement across the finance community in the region.</li></ul><p><strong>LEVEL OF INFLUENCE & DECISION-MAKING AUTHORITY</strong></p><br><p>Influence is primarily exerted through subject‑matter expertise, quality of review, and ability to engage with regional finance teams to ensure conformance with Group control expectations. The role works closely with and provides recommendations but does not own Group policy or set Group‑wide control principles</p><br><p><strong>LEVEL OF INFLUENCE & DECISION-MAKING AUTHORITY</strong></p><br><p><strong>LEVEL OF INFLUENCE & DECISION-MAKING AUTHORITY</strong></p><br><br>Qualifications:<br><p><strong>Qualifications:</strong></p><br><ul> <li>Accounting qualification (ICAS, ICAEW, ACCA, CIMA, CPA) or equivalent experience</li></ul><p><strong>Knowledge, skills and experience:</strong></p><br><ul> <li>Strong experience in financial controls, internal audit, or finance operations within a multinational environment.</li> <li>Good understanding of IFRS, control frameworks and financial governance requirements.</li> <li>Ability to work across multiple countries and cultures.</li> <li>Demonstrated ability to influence stakeholders and support remediation activities.</li> <li>Practical mindset and strong organisational skills..</li></ul><p><strong>Personal attributes:</strong></p><br><ul> <li>Hands‑on approach with strong attention to detail. </li> <li>Collaborative, supportive and able to build trust with finance teams. </li> <li>Clear and confident communicator. </li> <li>Continuous improvement mindset</li></ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Job Title</strong></p><p>Head of Operations – Commercial & Customer Lifecycle</p><p><strong>Reporting To</strong></p><p>Executive Director – Commercial</p><p><strong>Location</strong></p><p>Abu Dhabi, UAE</p><p><strong>Role Purpose</strong></p><p>The Head of Operations – Commercial & Customer Lifecycle is responsible for leading and optimizing the end-to-end operational framework supporting the customer journey across all real estate developments, from inventory setup and customer onboarding through collections, post-sales administration, and final handover.</p><p>The role serves as the operational backbone of the Commercial division, ensuring process excellence, CRM governance, compliance, digitization, revenue protection, and seamless coordination across Marketing, Sales, Finance, Legal, Customer Service, and Project Delivery functions.</p><p>The position focuses on operational efficiency, customer lifecycle management, process automation, and governance rather than direct sales generation.</p><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Key Responsibilities</strong></p><p><strong>Commercial Operations & Inventory Management</strong></p><ul><li><p>Lead inventory administration and governance across all projects.</p></li><li><p>Oversee unit creation, pricing uploads, availability controls, and release schedules.</p></li><li><p>Establish and maintain operational policies and SOPs for commercial processes.</p></li><li><p>Ensure readiness for project launches, including documentation, approval workflows, inventory setup, and broker onboarding.</p></li><li><p>Drive process standardization and operational controls.</p></li></ul><p><strong>CRM Governance & Process Excellence</strong></p><ul><li><p>Own and govern Salesforce CRM and customer lifecycle processes.</p></li><li><p>Lead CRM administrators and ensure data integrity and reporting accuracy.</p></li><li><p>Establish workflow automation and digitization initiatives.</p></li><li><p>Manage KYC and customer onboarding processes in collaboration with Compliance teams.</p></li><li><p>Develop dashboards, KPIs, reporting frameworks, and operational analytics.</p></li><li><p>Improve operational efficiency through process optimization and technology adoption.</p></li></ul><p><strong>Customer Lifecycle Management</strong></p><ul><li><p>Oversee customer relationship management activities throughout the ownership journey.</p></li><li><p>Manage customer communications relating to payments, contractual milestones, construction updates, and handover readiness.</p></li><li><p>Ensure effective administration of SPA amendments, NOCs, unit transfers, and customer requests.</p></li><li><p>Supervise customer service and post-sales teams to deliver high service standards.</p></li></ul><p><strong>Collections & Revenue Protection</strong></p><ul><li><p>Oversee collections operations and installment tracking.</p></li><li><p>Lead structured default recovery and settlement processes.</p></li><li><p>Monitor aging reports and payment compliance.</p></li><li><p>Coordinate with Finance and Legal teams on customer account management and recovery actions.</p></li><li><p>Ensure timely collection activities and protection of company revenues.</p></li></ul><p><strong>Handover Operations</strong></p><ul><li><p>Lead handover readiness activities and customer transition processes.</p></li><li><p>Oversee final settlements and handover documentation.</p></li><li><p>Coordinate snagging, customer notifications, and unit possession procedures.</p></li><li><p>Work closely with Project Delivery and Finance teams to ensure smooth handovers.</p></li></ul><p><strong>Team Leadership</strong></p><p>Lead and develop teams responsible for:</p><ul><li><p>Commercial Operations</p></li><li><p>CRM Administration</p></li><li><p>Customer Service</p></li><li><p>Call Center Operations</p></li><li><p>Post-Sales Operations</p></li><li><p>Collections</p></li></ul><p>Establish KPIs, performance standards, and a culture of accountability, operational excellence, and continuous improvement.</p><p><strong>Strategic Responsibilities</strong></p><ul><li><p>Drive digitization and automation initiatives across the commercial operations framework.</p></li><li><p>Build scalable systems and processes to support future project growth.</p></li><li><p>Enhance reporting, forecasting, and operational transparency.</p></li><li><p>Identify and eliminate process bottlenecks.</p></li><li><p>Ensure compliance with ADREC, ADGM, DLD, AML/KYC, and internal governance requirements.</p></li><li><p>Support the Executive Director – Commercial in strategic planning and operational transformation initiatives.</p></li></ul><p><strong>Required Qualifications</strong></p><ul><li><p>Bachelor's degree in Business Administration, Operations Management, Real Estate, or a related field.</p></li><li><p>Minimum 10 years of experience in real estate operations within a developer environment.</p></li><li><p>Minimum 5 years in a senior leadership position overseeing commercial operations, CRM, customer lifecycle management, collections, and post-sales functions.</p></li><li><p>Strong experience in Salesforce CRM, process automation, reporting, and operational governance.</p></li><li><p>Strong understanding of UAE real estate regulations and customer lifecycle processes.</p></li></ul><p><strong>Core Competencies</strong></p><ul><li><p>Operational Excellence</p></li><li><p>Customer Lifecycle Management</p></li><li><p>Process Digitization and Automation</p></li><li><p>CRM Governance</p></li><li><p>Collections and Revenue Protection</p></li><li><p>Regulatory Compliance</p></li><li><p>Cross-Functional Leadership</p></li><li><p>Strategic Planning</p></li><li><p>Data Analytics and Reporting</p></li><li><p>Continuous Improvement</p></li></ul><br><p></p></section>
<h2 class="h5">Job description</h2>
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<span><b>Job Summary</b> <br></span><ul>
<li>The Global Trading Operations (GTO) brings together the Global Markets Middle Office Team, In-Country Markets Operations, Markets Reference Data, Markets Trade Control & Supervision and the CoE footprint to foster consistency in client and business face-off across products and geographies. </li>
<li>Reporting directly to the Global Head of Trading Operations and Int Markets Oversight, the successful candidate will lead the Global Trading Middle Offices for Credit (Credit Flow & Repo, Structured Credit, Loans, Issuance, GCM). The candidate will manage an organisation of c.65 employees across NYC, London, Warsaw, Dubai, Bangalore, Singapore, KL, Hong Kong.</li>
<li>The Global Markets Middle Office is a trusted partner to the business and delivers operational efficiency and superior risk management practices, providing critical trade support to Front Office whilst generating data-led actionable insights to drive informed decision-making. </li>
<li>Key services include Trade Capture, Trade Lifecycle Management, Exception Mgmt., Deal Mgmt, Project Mgmt., Risk & Control Governance, T0 Control Performance, Relationship / Stakeholder Mgmt. and Industry Representation.</li>
</ul><br><b>Key Responsibilities</b> <br><p><strong>Strategy</strong></p><br><br>
<ul>
<li>Instil effective and robust operating models within the Global Credit Middle Office</li>
<li>Incorporate strong risk & control frameworks, clear & concise policies & procedures, and optimal business-as-usual (BAU) processes to ensure alignment with the latest regulatory & industry standards.</li>
<li>Delivery of the roadmap aligned with the strategy for Middle Office, which incorporates principles from the Process & Controls Simplification programme, Re-platforming agenda and Fit for Growth (FFG) strategy.</li>
<li>Represent the Global Credit and Commodities Middle Office in key business meetings & forums.</li>
<li>Provide effective challenge across the organisation to ensure remediation actions, organisational design and technology development / implementation is best-in-class & covering all scenarios. </li>
<li>Become a trusted advisor to Credit Senior FO mgmt. to enable their strategy and vision. </li>
</ul>
<br>
<p><strong>Business</strong></p><br><br>
<ul>
<li>Management of the Global Credit Middle Office Group across US, UK, Europe, Dubai, Singapore, Hong Kong, Malaysia, and India </li>
<li>Optimise the Follow the Sun (FTS) model in Middle Office functions to ensure exceptional levels of business enablement and client service.</li>
<li>Drive global consistency and transparency by defining and maintaining a premium catalogue of services and capability matrix. </li>
<li>Awareness and understanding of the wider business, economic and market environment in which the Markets businesses operates. </li>
<li>Drive new business initiatives to aid revenue and growth priorities. Promote controlled growth through enabling efficient processes and effective controls.</li>
</ul><br> <br><p><strong>Processes</strong></p><br><br>
<ul>
<li>Ownership and stewardship of the Middle Office catalogue of services and process universe</li>
<li>Including, but not limited to, Trade Capture, Lifecycle Processing, Exception Mgmt., Query Management, Client Liaison and Service Delivery, Project Mgmt. </li>
<li>Document best practices and guidance for process execution – Integrate standardised, globally consistent approaches across Credit & Commodities</li>
<li>Provide direction to processing and control functions within Middle Office to create high performing, effective teams. </li>
<li>Optimise and automate processes to reduce exposure to manual and operational risk intensive processes.</li>
</ul>
<br>
<p><strong>People & Talent</strong></p><br><br>
<ul>
<li>Manage performance effectively through 1-2-1s and skip meetings.</li>
<li>Promote a speak up culture within the team and host regular team feedback sessions.</li>
<li>Engagement – Foster a one team culture. </li>
<li>Ensure alignment with Span of Control guidelines and de-layer the organisation.</li>
<li>Be a strong culture carrier for the organisation, model the behaviours desired in Middle Office </li>
</ul>
<br>
<p><strong>Risk Management</strong></p><br><br>
<ul>
<li>Define strategy for processes and technology needed for controlled growth.</li>
<li>Regular review of the control framework to progress towards a preventative, and automated control landscape.</li>
<li>Own, drive, and / or participate in remediation programs to mitigate risk to the business.</li>
<li>Develop and maintain documentation that will provide minimum standards and guidance for all Middle Office R&Rs</li>
<li>Ensure adherence to the Enterprise Risk and Operational Risk Frameworks</li>
</ul><br> <br><p><strong>Governance</strong></p><br><br>
<ul>
<li>Embed strong & effective governance principles across the Middle Office organisation.</li>
<li>Develop metrics to monitor business processes, and to supply indicators of risk and performance.</li>
<li>Model supervisory behaviours and embed into BAU across span of control.</li>
<li>Provide effective challenge on forums, above and beyond those owned by Global Credit Middle Office.</li>
<li>Live and breathe the #NeverSettle value.</li>
</ul>
<br>
<p><strong>Regulatory & Business Conduct</strong></p><br><br>
<ul>
<li>Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</li>
<li>Display exemplary conduct and live by the Group’s Values and Code of Conduct. </li>
<li>Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.</li>
<li>Provide leadership within the Middle Office organisation to comply with the highest standards of regulatory and business conduct and practices as defined by internal and external requirements. </li>
<li>Takes a proactive approach to implementing Just Culture and emphasising the importance of the groups’ valued behaviours regularly through retrospective sessions with the team and Channels townhall sessions. </li>
<li>Embed the Group’s Values and Group Code of Conduct to ensure adherence with the highest standards of ethics. Comply with relevant policies, processes, and regulations, as part of the culture. </li>
</ul><br><b>Our Ideal Candidate</b> <br><p><strong>Qualifications</strong></p><br><br>
<ul>
<li>Strong understanding of IB / Markets businesses, product life cycle, and the operating environment </li>
<li>Previous experience in leading global teams across the Operations lifecycle – Global Middle Office Management, Operations Lead, Risk Mgmt.</li>
<li>Evidenced track record of high-profile project delivery (Regulatory, External / Internal Policy, Industry Standards, Technology) </li>
<li>Leadership - Strong personal brand with the gravitas and presence to create a movement. </li>
<li>External network with awareness of the latest industry developments </li>
<li>Strategic mindset & forward-thinking vision </li>
<li>Strength in problem solving, process re-engineering and project management.</li>
<li>Data-driven mindset – Able to use data to produce a “story” and present a roadmap / solution to target state. </li>
<li>Excellent verbal and written communication skills</li>
<li>Influencing skills – Able to simplify complex problems / scenarios to a wide audience and gain stakeholder buy-in </li>
</ul>
<br>
<p><strong>Role Specific Technical Competencies</strong></p><br><br>
<ul>
<li>Market Industry Knowledge</li>
<li>Process Design & Re-engineering </li>
<li>Data Analysis </li>
<li>Client Service & Experience </li>
<li>Risk & Controls</li>
<li>Presentation Skill </li>
<li>People Management Skill </li>
</ul><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br>
<p>Together we:</p><br><br>
<ul>
<li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br>
<ul>
<li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul><br><b>Recruitment Assessments</b> <br><p>Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.</p><br><br>
<p>Visit our careers website www.sc.com/careers</p><br><br>
</div>
<p>The HR & Administration Manager – Site Operations is responsible for leading and managing the full spectrum of Human Resources, Administration, Learning & Development (L&D), and Site Workforce Management functions for Amenav Construction's project site. The role is instrumental in developing a high-performing, compliant, and people-focused organization by implementing strategic HR initiatives, strengthening administrative operations, and ensuring effective workforce planning and management across the project lifecycle.
The position serves as a strategic business partner to Project Management and Head Office, ensuring that site manpower resources, employee welfare, compliance, operational efficiency, and organizational capability support the successful delivery of EPC projects while maintaining the highest standards of governance, safety, and regulatory compliance.
Key Responsibilities
1. Human Resources Management
• Develop and implement HR strategies, policies, and procedures aligned with project and corporate objectives.
• Lead end-to-end recruitment, selection, onboarding, mobilization, transfer, and demobilization of project personnel.
• Prepare workforce plans and manpower forecasts in coordination with project management and department heads.
• Design, implement, and manage performance management systems including KPIs, annual appraisals, probation reviews, and performance improvement plans.
• Drive employee engagement, retention initiatives, and organizational culture programs.
• Manage employee relations, disciplinary actions, grievances, investigations, and conflict resolution in accordance with company policies and UAE Labour Law.
• Maintain accurate HR records, employee files, and personnel documentation.
• Ensure compliance with UAE Labour Law, project contractual requirements, ADNOC regulations, and internal company policies.
2. Site Workforce Management
• Lead and manage the overall HR and administration functions for all site-based employees, subcontractor coordination (where applicable), and project support staff.
• Coordinate manpower mobilization and demobilization in accordance with project schedules and client requirements.
• Monitor daily manpower deployment, attendance, leave planning, absenteeism, overtime, and workforce productivity.
• Coordinate with Project Managers, Construction Managers, and department heads to ensure timely availability of skilled manpower.
• Oversee workforce accommodation, transportation, catering, welfare facilities, and employee well-being to ensure compliance with company standards and client requirements.
• Manage workforce documentation including employment contracts, site access passes, medical fitness records, certifications, trade licenses, and competency records.
• Ensure smooth coordination of employee rotations, vacations, emergency replacements, and workforce continuity.
• Support workforce localization initiatives and compliance with client and regulatory manpower requirements.
• Conduct regular site visits to monitor employee welfare, working conditions, and compliance with company policies.
• Develop workforce contingency plans to minimize operational disruptions resulting from manpower shortages or project changes.
3. Learning & Development (L&D)
• Develop and implement a structured Learning & Development strategy supporting organizational growth and operational excellence.
• Conduct competency assessments and identify organizational skill gaps.
• Design and coordinate technical, leadership, compliance, safety, and soft skills training programs.
• Develop structured induction and onboarding programs for new employees.
• Coordinate internal and external training providers and certification programs.
• Promote knowledge sharing, succession planning, and continuous professional development.
• Evaluate training effectiveness using measurable performance indicators and return-on-investment (ROI) analysis.
4. Organizational Development & Governance
• Develop and maintain HR policies, Standard Operating Procedures (SOPs), employee handbook, and governance frameworks.
• Support organizational restructuring, manpower optimization, role clarification, and reporting structures.
• Drive organizational change initiatives that promote accountability, operational excellence, and continuous improvement.
• Support succession planning, talent management, and leadership development initiatives.
• Ensure implementation and compliance with corporate governance standards across project operations.
5. Administration & Site Operations
• Manage all administrative activities supporting project execution and daily site operations.
• Oversee office administration, site facilities, camps, accommodation, transportation, housekeeping, catering, and related support services.
• Ensure efficient document management, records control, and internal communication systems.
• Coordinate travel arrangements, accommodation bookings, and logistics for employees and visitors.
• Supervise PRO activities including visa processing, Emirates ID, labour cards, work permits, government approvals, and immigration compliance.
• Manage office assets, service contracts, vendor coordination, and administrative budgets.
• Maintain operational efficiency across all administrative processes while ensuring compliance with company standards.
6. Compensation, Payroll & Employee Benefits
• Manage payroll preparation, attendance validation, overtime verification, and employee benefits administration.
• Ensure timely and accurate salary processing in compliance with UAE regulations and company policies.
• Maintain payroll records and employee master data.
• Support salary benchmarking and development of competitive compensation and benefits structures.
• Monitor payroll compliance, statutory reporting, and audit requirements.
7. Compliance, Audit & Risk Management
• Ensure compliance with UAE Labour Law, immigration regulations, ADNOC requirements, ISO standards, and contractual obligations.
• Support internal and external audits related to HR, administration, and workforce management.
• Identify HR and operational risks and implement mitigation strategies.
• Maintain confidentiality of employee information and sensitive organizational data.
8. Performance Monitoring & Reporting
• Establish and monitor HR, Administration, and Workforce Management KPIs.
• Prepare periodic reports covering manpower statistics, recruitment, turnover, absenteeism, training, payroll, employee engagement, and compliance.
• Analyse workforce data and provide recommendations to improve productivity and organizational performance.
• Drive continuous improvement initiatives to enhance operational efficiency and employee experience.</p><p>• Bachelor's Degree in Human Resources, Business Administration, Management, or a related discipline.
• Minimum 8–10 years of progressive HR and Administration experience, including at least 5 years in a managerial position within EPC, Oil & Gas, Engineering, or Construction industries.
• Proven experience managing large site-based workforces in EPC project environments.
• Strong knowledge of UAE Labour Law, immigration regulations, ADNOC requirements, and workforce compliance.
• Experience managing multi-site or multi-entity operations is highly desirable.</p>