internist Jobs in UAE

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for an organised, proactive, and detail-oriented HR Coordinator to support the HR Manager and ensure the smooth delivery of daily HR operations.<br> The successful candidate will provide end-to-end coordination across recruitment, onboarding, employee documentation, payroll preparation, visa processing, performance management, training, employee engagement, and HR reporting.<br> This position is suitable for someone who is dependable, comfortable managing several priorities, and committed to maintaining confidentiality and accuracy.<br> Key Responsibilities Recruitment and Workforce Coordination Coordinate the recruitment process, including posting vacancies, screening applications, arranging interviews, and following up with candidates and hiring managers.<br> Maintain recruitment trackers and provide regular updates on open positions.<br> Prepare employment offers and collect all required pre-employment documents.<br> Coordinate reference checks, approvals, and joining arrangements.<br> Build and maintain a database of qualified candidates for current and future vacancies.<br> Support recruitment for operational, technical, sales, administrative, and specialist positions.<br> Onboarding and Employee Documentation Coordinate the complete onboarding process for new employees.<br> Prepare employment contracts, joining forms, induction schedules, and employee files.<br> Ensure all required documents are collected, verified, and properly filed.<br> Coordinate with relevant departments to arrange uniforms, equipment, system access, and workplace requirements.<br> Conduct regular checks to ensure employee records are complete and up to date.<br> Support probation reviews and confirmation processes.<br> Visa, Labour and Medical Coordination Coordinate new visa applications, renewals, cancellations, medical examinations, Emirates ID applications, and labour card processes.<br> Maintain an accurate tracker for visa, passport, Emirates ID, labour card, insurance, and occupational licence expiry dates.<br> Follow up with employees and relevant parties to ensure renewals are completed on time.<br> Prepare supporting letters, NOCs, salary certificates, and other employment-related documents.<br> Ensure HR processes comply with UAE labour requirements and company procedures.<br> Payroll and Benefits Support Prepare and verify monthly payroll inputs, including new joiners, leavers, salary changes, promotions, allowances, deductions, overtime, leave, and unpaid absences.<br> Maintain accurate records of approved salary adjustments and employee benefits.<br> Coordinate employee medical insurance enrolments, amendments, and cancellations.<br> Support annual leave, air-ticket allowance, bonus, increment, and other benefit processes.<br> Review payroll information carefully and highlight discrepancies before submission.<br> Attendance, Leave and Employee Records Monitor attendance, absences, leave balances, and employee documentation.<br> Follow up with employees and managers regarding missing attendance or leave information.<br> Maintain accurate physical and electronic personnel files.<br> Update the HR system promptly whenever there is a change in an employee’s position, salary, reporting line, work location, or personal details.<br> Prepare employee letters and certificates within the required timelines.<br> Performance and Employee Development Coordinate probation reviews, annual performance appraisals, promotion trials, and salary-review documentation.<br> Follow up with managers to ensure evaluations are completed on time and supported by clear performance evidence.<br> Maintain records of promotions, salary adjustments, development plans, and performance actions.<br> Support training coordination, attendance records, certificates, and employee development initiatives.<br> Employee Relations and Engagement Respond to routine employee queries professionally and escalate sensitive matters to the HR Manager.<br> Support employee-engagement activities, recognition programmes, celebrations, and CSR initiatives.<br> Draft internal announcements relating to promotions, achievements, new joiners, policies, and company activities.<br> Assist in ensuring employees receive consistent and accurate HR information.<br> Maintain confidentiality when handling employee and business information.<br> Leavers and Offboarding Coordinate resignation, termination, and end-of-service procedures.<br> Prepare clearance documents and follow up with all departments to complete the offboarding process.<br> Coordinate visa and insurance cancellations and the return of company property.<br> Support the calculation and verification of final payroll inputs and employee entitlements.<br> Maintain complete and accurate leaver records.<br> HR Reporting and Administration Maintain HR dashboards and trackers covering headcount, vacancies, turnover, leave, probation, visas, training, and employee movements.<br> Prepare monthly HR reports for management review.<br> Monitor HR deadlines and follow up proactively without requiring repeated reminders.<br> Assist in updating HR policies, procedures, forms, organisational charts, and job descriptions.<br> Support HR audits by ensuring that records and supporting documents are complete and easily accessible.<br> Handle other HR coordination and administrative duties assigned by the HR Manager.<br> Candidate Requirements Bachelor’s degree in Human Resources, Business Administration, or a related field.<br> At least 2–3 years of experience in an HR coordination or HR generalist role, preferably in the UAE.<br> Good understanding of UAE employment practices and HR documentation.<br> Experience coordinating recruitment, onboarding, payroll inputs, visas, employee records, and offboarding.<br> Strong English communication skills, both written and verbal.<br> Good knowledge of Microsoft Excel, Word, Outlook, and HR systems.<br> Excellent organisation, follow-up, and time-management skills.<br> High attention to detail and the ability to work accurately under pressure.<br> Professional, approachable, and able to maintain strict confidentiality.<br> Ability to work independently, prioritise urgent matters, and meet deadlines.<br> What We Are Looking For We need someone who takes ownership, identifies pending actions early, and follows tasks through to completion.<br> The right candidate will not only provide administrative support but will also help improve HR efficiency, employee experience, record accuracy, and compliance.<br></span> </div>

Business Development Manager – Steel Structures, Aluminium, Prefab, Modular & Events<br>The Business Development Manager will be responsible for driving new business growth and expanding Albaddad’s market presence across Steel Structures, Aluminium Structures, Prefabricated Buildings, Modular Buildings, Tents, Temporary Structures, Events and Manufacturing Solutions. The role requires a commercially driven and highly proactive professional with a strong hunter mentality, capable of identifying new markets, developing strategic relationships, generating qualified opportunities, and converting prospects into profitable projects. The successful candidate will work closely with the Engineering, Estimation, Design, Production, Projects, Procurement and Operations teams to develop commercially viable solutions and successfully convert opportunities into awarded projects. Key Responsibilities1. Business Development & New Business Acquisition Develop and execute business development strategies to achieve annual revenue and gross margin targets. Identify and secure new business opportunities across UAE and GCC markets. Develop new client accounts and establish long-term commercial relationships. Build and maintain a strong sales pipeline covering short-, medium- and long-term opportunities. Conduct market research to identify emerging sectors, projects, customers and business opportunities. Proactively approach developers, contractors, government entities, event organizers, consultants, EPC companies, industrial companies and other potential clients. Generate new leads through direct prospecting, networking, industry events, referrals, tenders and strategic partnerships. Develop market-entry strategies for new products, services and geographic markets.2. Target Market & Client Development Build strong relationships with decision-makers across:Real Estate Developers Main Contractors EPC Contractors Government & Semi-Government Entities Oil & Gas & Energy Companies Industrial Companies Logistics & Warehousing Companies Event Management Companies Exhibition Organizers Sports & Entertainment Organizations Hospitality & Tourism Companies Retail & Commercial Developers Infrastructure Companies Consultants and Architects Establish relationships with key stakeholders including:CEOsManaging Directors Commercial Directors Procurement Directors Project Directors Construction Managers Engineering Managers Facility Managers Event Directors Procurement Managers Project Managers3. Product & Solution Sales Develop a strong commercial understanding of Albaddad's products and capabilities, including:Steel Structures Structural steel systems PEB / Pre-Engineered Buildings Steel fabrication Warehouses and industrial structures Large-scale steel structures Aluminium Structures Aluminium structures Lightweight structural systems Special-purpose structures Prefab & Modular Buildings Prefabricated buildings Modular buildings Site offices Accommodation units Staff facilities Temporary and semi-permanent buildings Tents & Temporary Structures Event tents Large-span structures Temporary structures Hospitality structures VIP structures Exhibition structures Sports and entertainment structures Events & Special Projects Exhibition structures Event infrastructure Temporary venues Hospitality solutions Customized structures Turnkey event-related structures Manufacturing Solutions Understand Albaddad's manufacturing capabilities and identify opportunities where customized fabrication and production solutions can generate new revenue.4. Project & Opportunity Development Identify projects at an early stage and position Albaddad before tender release. Monitor upcoming projects, tenders, developments and major events. Establish early relationships with developers, consultants and contractors. Review customer requirements and coordinate with Engineering and Estimation teams. Develop project-specific commercial strategies. Coordinate preparation of proposals, quotations and technical-commercial submissions. Lead commercial negotiations with clients. Follow up opportunities through the complete sales cycle until award. Ensure effective handover of awarded projects to the Projects / Operations team.5. Tender & Commercial Development Monitor and identify relevant tenders and RFQs. Evaluate commercial potential and recommend bid/no-bid decisions. Coordinate with Estimation, Engineering and Commercial teams on tender requirements. Develop commercial proposals and value propositions. Negotiate pricing, payment terms, contractual requirements and commercial conditions. Protect company margins while maximizing the probability of winning projects. Maintain accurate records of opportunities, quotations, negotiations and expected awards.6. Strategic Partnerships Identify potential strategic partners, subcontractors, consultants and business alliances. Develop relationships that can create new project opportunities. Explore joint ventures and strategic collaborations where commercially beneficial. Represent Albaddad at industry conferences, exhibitions, trade shows and networking events. Build Albaddad's brand presence within target markets.7. CRM, Pipeline & Reporting Maintain an accurate and up-to-date CRM database. Track leads, opportunities, proposals, negotiations and awarded projects. Provide weekly and monthly sales pipeline reports. Prepare accurate sales forecasts. Track conversion rates, sales cycles and revenue performance. Monitor individual account and project profitability. Maintain a minimum qualified pipeline aligned with annual sales targets.8. Market Intelligence Monitor competitors, market pricing and industry developments. Identify market trends and emerging customer requirements. Analyze competitors' strengths, weaknesses and market positioning. Provide management with recommendations for new products, markets and commercial opportunities. Identify potential gaps in Albaddad's product portfolio and propose new business opportunities.9. Cross-Functional Collaboration Work closely with:Engineering Structural Design Architecture Estimation / Tendering Production Procurement Projects Operations Finance Marketing Quality & HSEto ensure that customer requirements are translated into technically feasible and commercially profitable solutions. Key Performance Indicators (KPIs) The Business Development Manager will be measured primarily on:Annual Revenue Generated Gross Margin / Profitability New Clients Acquired Qualified Sales Pipeline Project Conversion / Win Rate Number and Value of New Opportunities Average Sales Cycle Strategic Accounts Developed Repeat Business & Account Growth Market Expansion Required Qualifications & Experience Bachelor's degree in Business Administration, Engineering, Construction Management, Marketing or a related field.7–12 years of proven Business Development / Sales experience, preferably within construction, engineering, manufacturing, steel structures, prefab, modular buildings, events or related industries. Proven track record of generating significant new business and achieving revenue targets. Strong UAE market experience is highly preferred. GCC market experience is an advantage. Existing relationships with developers, contractors, government entities, EPC companies, industrial clients or event organizations are highly desirable. Experience selling high-value, project-based solutions. Strong understanding of B2B and consultative selling. Experience with tenders, RFQs, proposals and commercial negotiations. Strong knowledge of CRM systems and sales pipeline management. Technical / Commercial Competencies The ideal candidate should demonstrate:Strong understanding of project-based sales. Ability to understand technical products and convert technical capabilities into commercial value. Strong negotiation and closing skills. Excellent financial and commercial awareness. Ability to read and understand project requirements, specifications and scopes. Strong presentation and communication skills. Ability to develop C-Level relationships. Strong networking capabilities. Excellent market intelligence and competitor analysis skills. Ability to manage multiple opportunities simultaneously. Strong forecasting and reporting discipline. Personal Attributes Hunter mentality Results-oriented Highly proactive and self-motivated Strong business acumen Excellent communicator and negotiator Relationship builder Strategic thinker with strong execution capability Commercially aggressive but professional Able to work under pressure and meet ambitious targets Strong ownership and accountability Willingness to travel across UAE and GCCAbility to work effectively with technical and commercial teams Preferred Candidate Profile The ideal candidate is a proven Business Development professional with a strong network in the UAE/GCC construction, industrial, events or infrastructure markets, who can open doors with major organizations and convert relationships into high-value projects. Candidates with experience in Steel Structures, PEB, Aluminium Structures, Prefab, Modular Buildings, Tents, Temporary Structures, Events or Manufacturing will be strongly preferred. The candidate must demonstrate measurable achievements in:New Client Acquisition + Revenue Growth + Pipeline Development + Large Project Closing + Strategic Account Development. Preferred language: Arabic & English

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br></span><p>The role of Director, CFCR Advisory, CIB Client Coverage &amp; Transaction Banking, UAE &amp; Middle East, is a pivotal position within Standard Chartered's banking operations, focused on providing expert second line of defence advisory services. This function serves as a critical element in ensuring the bank’s Corporate and Institutional Banking (CIB) activities comply fully with financial crime regulations, conduct risk expectations, and overall regulatory requirements throughout the UAE and Middle East region. You will offer independent, risk-based guidance and challenge to the client coverage and transaction banking teams to facilitate sustainable business growth that aligns with the bank’s risk appetite. This includes promoting a risk-aware culture, ensuring adherence to regulatory frameworks, and supporting strategic initiatives to foster compliance excellence.<br>In this role, you will work closely with senior management and key stakeholders to identify, assess, manage, and escalate financial crime, conduct, and regulatory risks. Your expertise will be vital in driving governance oversight, engaging with regulators, and enhancing risk management practices through trusted advisory input. Through collaboration across multiple teams and jurisdictions, you will contribute to the bank’s vision of ethical and compliant business practices while supporting its commercial objectives in a rapidly evolving regulatory landscape.</p><br><br><b>Key Responsibilities</b> <br><p><strong>Key Responsibilities:</strong></p><br><br> <ul> <li>Serve as a senior independent advisor on compliance, financial crime compliance (FCC), and conduct risk issues impacting the Corporate and Institutional Banking (CIB) Client Coverage and Transaction Banking businesses within UAE and the Middle East, ensuring robust risk controls and ethical standards.</li> <li>Provide timely and insightful risk-based advice and challenge related to client onboarding, ongoing relationships, transactions, new business initiatives, and remediation programmes, helping the business navigate complex regulatory requirements.</li> <li>Continuously monitor and assess emerging financial crime and regulatory risks, promptly escalating concerns and advising on appropriate mitigation strategies to senior leadership and governance bodies.</li> <li>Support and contribute to comprehensive Compliance Risk Assessments (CRA) and Product Risk Assessments (PRA), enabling identification and management of risk exposures within client lifecycle and product offerings.</li> <li>Offer subject matter expertise in Anti-Money Laundering (AML), sanctions compliance, Anti-Bribery and Corruption (ABC), regulatory compliance, and conduct risk, guiding the business to uphold stringent compliance standards.</li> <li>Lead and support regulatory examination preparations, audit engagements, thematic reviews, and remediation actions, ensuring regulatory expectations are met effectively and expediently.</li> <li>Contribute to the implementation of the bank’s Corporate and Institutional Banking (CIB) strategy, aligning risk frameworks with business growth within approved risk appetite boundaries.</li> <li>Champion the consistent application of Group-wide standards and regulatory obligations, balancing global policies with local jurisdictional requirements.</li> <li>Prepare detailed risk insights, reports, and management information for senior management committees and other governance forums to facilitate informed decision-making.</li> <li>Foster collaborative relationships across business units, country CFCR teams, financial crime specialists, internal audit, risk functions, and regulatory agencies to enhance the effectiveness of risk management practices.</li> </ul><br><b>Skills and Experience</b> <br><p><strong>Skills and Experience Requirements:</strong></p><br><br><ul><li><strong>Must-Have Skills:</strong><ul><li>Demonstrable experience delivering strategic Compliance, Financial Crime and Conduct Risk (CFCR) advisory and challenge within a regulated banking environment.</li><li>Strong expertise in regulatory compliance and financial crime risk management frameworks relevant to the UAE and Middle East jurisdictions.</li><li>In-depth understanding of financial crime typologies, sanctions regimes, anti-bribery and corruption controls, and conduct risk principles applicable to Corporate and Institutional Banking sectors.</li></ul></li><li><strong>Other Essential Skills:</strong><ul><li>Exceptional stakeholder management and influencing capabilities, able to engage senior leaders and diverse teams effectively.</li><li>Rich familiarity with client coverage and transaction banking operations, enabling targeted risk advice aligned with business activities.</li><li>Familiarity with governance structures, risk and control environments, and compliance risk assessment methodologies.</li><li>Ability to synthesise complex regulatory requirements into clear, actionable guidance and to communicate risk findings persuasively across audiences.</li></ul></li></ul><br><b>Qualifications</b> <br><p><strong>Qualifications and Professional Background:</strong></p><br><br><ul><li>Proven extensive experience in Compliance, Financial Crime Compliance, Regulatory Compliance or Risk Management within international banking or financial services, ideally with exposure to the UAE and Middle East banking landscape.</li><li>Track record providing senior advisory support and independent challenge to Corporate, Commercial or Institutional Banking lines of business, demonstrating sound judgement and risk insight.</li><li>Hands-on involvement managing regulatory engagements, audits, thematic reviews, and complex remediation programmes with successful outcomes.</li><li>Comprehensive knowledge of AML, sanctions, anti-bribery and corruption standards, conduct risk frameworks, and broader compliance policies.</li><li>Previous roles requiring operation within multi-jurisdictional contexts, appreciating local regulatory nuances and cultural factors important to risk management.</li><li>Strong ability to influence senior stakeholders and to navigate matrix organisational structures effectively.</li><li><strong>Educational Credentials:</strong> Bachelor’s degree or equivalent professional qualifications in law, finance, business, or related fields.</li><li><strong>Languages:</strong> Proficiency in English is mandatory; Arabic language skills are desirable and considered an asset but not a pre-requisite.</li></ul><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br> <p>Together we:</p><br><br> <ul> <li><b>Do the right thing</b>&nbsp;and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle,</b>&nbsp;continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together,</b>&nbsp;we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b>&nbsp;we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance,</b>&nbsp;with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off</b>&nbsp;including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working</b>&nbsp;options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support</b>&nbsp;through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,&nbsp;global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture</b>&nbsp;to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation,</b>&nbsp;one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><br> </div>

<p>We are seeking an experienced, commercially driven, and results-oriented Retail Sales Director – Mobile &amp; Accessories to lead the growth and performance of our Kiosk Retail Cluster across the assigned market. &nbsp;</p><p>The role will have end-to-end responsibility for the sales, profitability, operational performance, inventory productivity, customer experience, and people development of the kiosk network.&nbsp;</p><p>The successful candidate will bring a strong understanding of high-volume, small-format retail and the ability to translate commercial strategy into consistent execution at the store level. &nbsp;&nbsp;</p><p>As the leader of a fast-paced kiosk business, you will be responsible for maximizing footfall conversion, average transaction value, units per transaction, gross margin, and sales productivity, while maintaining strong operational controls and an engaging customer experience. &nbsp;&nbsp;</p><p>You will also play a key role in network expansion, identifying new locations and business opportunities, negotiating with key stakeholders, and building a scalable operating model for future growth. &nbsp;&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p><strong>Key Responsibilities&nbsp;</strong></p><p>&nbsp;</p><p><strong>Commercial Strategy &amp; Revenue Growth:&nbsp;</strong></p><p>Develop and execute the overall sales and commercial strategy for the Mobile &amp; Accessories kiosk network.&nbsp;</p><p>Own cluster-level revenue, gross margin, EBITDA/profitability, and sales productivity targets.&nbsp;</p><p>Establish annual, quarterly, and monthly sales plans, translating business objectives into clear targets for each kiosk and team.&nbsp;</p><p>Drive continuous improvement in key retail KPIs, including: Sales per kiosk / sales per square foo, conversion rate, Average Transaction Value (ATV), Units per Transaction (UPT, gross margin, attachment,t and cross-sell rate, inventory turnover. Identify opportunities to increase revenue through upselling, cross-selling, bundles, promotions, and product mix optimization.&nbsp;</p><p>Monitor market trends, competitor activity, pricing, consumer behavior, and emerging mobile accessory categories to maintain a competitive product proposition.</p><p>&nbsp;</p><p><strong>Kiosk Network Expansion &amp; Business&nbsp;</strong></p><p>Development: Identify and evaluate high-potential locations, including shopping malls, hypermarkets, transit hubs, high-footfall retail destinations, and other strategic venues.&nbsp;</p><p>Develop business cases for new kiosk locations, including sales forecasts, investment requirements, operating costs, payback, and profitability expectations.&nbsp;</p><p>Lead the commercial and operational rollout of new kiosks, ensuring timely opening and readiness. Develop a scalable kiosk operating model that supports rapid expansion while maintaining consistent customer and brand standards. Evaluate the performance of existing locations and recommend relocation, resizing, refurbishment, consolidation, or closure where appropriate</p><p>Operational Excellence&nbsp;</p><p>Establish and continuously improve standardized SOPs and operating standards across the kiosk network.&nbsp;</p><p>Ensure strict compliance with procedures covering: Opening and closing Cash management and reconciliation, inventory receiving and transfers Stock counts and inventory audits Loss prevention and shrinkage control Discount and promotional controls Health, safety, and mall compliance.e Ensure all kiosks consistently meet required standards for customer service, appearance, availability, and operational discipline.&nbsp;</p><p>Use sales and operational data to identify performance gaps and implement corrective action plans</p><p>&nbsp;</p><p><strong>Merchandising &amp; Customer Experience&nbsp;</strong></p><p>Develop and maintain a compelling visual merchandising strategy specifically designed for small-footprint, high-traffic kiosk environments.&nbsp;</p><p>Optimize product placement, price communication, promotional displays, and product adjacencies to maximize conversion and basket size.&nbsp;</p><p>Ensure the right balance between fast-moving mobile accessories, premium products, impulse purchases, and emerging categories.&nbsp;</p><p>Partner with marketing and brand teams to execute seasonal campaigns, product launches, promotions, and in-store activations.&nbsp;</p><p>Maintain a consistently high standard of customer engagement and service across all locations</p><p>&nbsp;</p><p><strong>Inventory &amp; Product Management</strong></p><p>Partner closely with Supply Chain, Procurement, and Merchandising teams to maintain optimum inventory availability.&nbsp;</p><p>Ensure strong availability of high-demand and fast-moving products while controlling excess and obsolete inventory.&nbsp;</p><p>Establish appropriate stock cover, replenishment, assortment, and allocation strategies by kiosk. Monitor inventory ageing, sell-through, stock variance, shrinkage, and inventory turnover.&nbsp;</p><p>Develop action plans to accelerate the sale of slow-moving and ageing inventory without unnecessarily eroding margins</p><p>&nbsp;</p><p><strong>Leadership &amp; Talent Development</strong>&nbsp;</p><p>Lead and develop Area Sales Managers, Kiosk Supervisors, and frontline Sales Associates across the network. Build a high-performance, customer-focused sales culture based on accountability, ownership, and continuous improvement. Establish clear individual and team KPIs and ensure consistent performance management.&nbsp;</p><p>Develop structured training programs covering: Product knowledge, consultative selling, cross-selling and upselling, objection handling, closing techniques, customer experience, product demonstrations.s Implement effective incentive and recognition programs to drive performance, engagement, and retention.&nbsp;</p><p>Identify and develop high-potential employees to build a strong internal leadership pipeline</p><p>&nbsp;</p><p><strong>P&amp;L &amp; Financial Management&nbsp;</strong></p><p>Own the financial performance of the kiosk cluster, including revenue, gross margin, operating expenses, and profitability.&nbsp;</p><p>Prepare and manage budgets, forecasts, and business plans. Analyze kiosk-level profitability and identify opportunities to improve cost efficiency and returns.&nbsp;</p><p>Monitor labor productivity, rental costs, promotional spending, inventory costs, and other key operating expenses.&nbsp;</p><p>Ensure commercial decisions are supported by robust financial analysis and clear return-on-investment expectations</p><p>&nbsp;</p><p><strong>Landlord, Mall &amp; Strategic&nbsp;</strong></p><p>Partner Management acts as the senior commercial contact for mall management, landlords, property operators, and strategic retail partners.&nbsp;</p><p>Manage relationships relating to kiosk placement, trading hours, lease compliance, operational requirements, visibility, and commercial performance.&nbsp;</p><p>Identify opportunities to improve kiosk locations, negotiate better commercial terms, and secure strategic placements. Work closely with mobile brands, accessory manufacturers, distributors, and other partners to secure: Promotional support, co-marketing investment, Product launches, Exclusive offers, Commercial incentives, training, and merchandising support&nbsp;</p><p>&nbsp;</p><p><strong>Reporting, Analytics &amp; Governance</strong></p><p>&nbsp;Establish a robust performance reporting framework covering daily, weekly, and monthly commercial and operational KPIs.&nbsp;</p><p>Provide regular performance updates and strategic recommendations to the CEO and senior management.&nbsp;</p><p>Use data and analytics to identify trends, underperforming locations, sales opportunities, and operational risks.&nbsp;</p><p>Drive a culture of fact-based decision-making and performance accountability across the organization.&nbsp;</p><p>&nbsp;</p><p><strong>Qualifications &amp; Experience&nbsp;</strong></p><p>Essential: 8+ years of progressive retail sales experience, with at least 3–5 years in a senior regional, multi-site, or director-level leadership role.&nbsp;</p><p>Proven experience managing a multi-location retail network, preferably kiosks, pop-ups, stores, or other small-format/high-footfall retail environments.&nbsp;</p><p>Strong industry experience in mobile phones, consumer electronics, telecom, mobile accessories, or related retail categories.&nbsp;</p><p>Demonstrated track record of delivering revenue growth, margin improvement, and profitable retail expansion.&nbsp;</p><p>Strong understanding of retail KPIs, including conversion, ATV, UPT, sales per square foot, gross margin, sell-through, stock turnover, and labor productivity.&nbsp;</p><p>Proven experience with P&amp;L ownership, budgeting, forecasting, and financial analysis.&nbsp;</p><p>Strong commercial and negotiation skills with experience managing landlords, mall operators, vendors, distributors, and brand partners.&nbsp;</p><p>Demonstrated ability to recruit, lead, coach, and develop large frontline sales teams. Strong analytical, problem-solving, and decision-making capabilities.&nbsp;</p><p>Excellent communication, negotiation, presentation, and stakeholder-management skills.&nbsp;</p><p>Bachelor’s degree in Business Administration, Marketing, Retail Management, or a related discipline.&nbsp;</p><p>A Master’s degree or relevant professional qualification is an advantage</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Emirates Electrical &amp; Instrumentation Company LLC is a proud member of the Juman Energy Group.<br> For almost 20 years, we have made vital contributions to the Oil &amp; Gas sector of the UAE, executing both onshore and offshore projects. Abu Dhabi National Oil Company (ADNOC) is one of our main clients along with Tier 1 and Tier 2 EPC contractors in this sector. We have the expertise to carry out full EPC&amp;M services for electrical and instrumentation works and bring our intrinsic knowledge to measure and automate exploration, production, separation, refining processes, and distribution through our localized services.</p><br><br>Job Description<br><p><strong>1. Position Purpose</strong></p><br><p>The Lead Testing &amp; Commissioning Engineer shall lead the complete pre-commissioning, commissioning, start-up, performance testing and handover of the Project. The primary process package is the instrument air and plant air compressor system; however, successful commissioning depends on extensive integration with electrical power systems, instrumentation, package PLC, DCS/ESD/F&amp;G, mechanical and piping systems, utilities, brownfield tie-ins and offshore operations. The role is therefore multidisciplinary and shall coordinate all relevant disciplines, OEMs, subcontractors and Company representatives to achieve safe and timely system start-up.</p><br><p><strong>2. Key Accountabilities</strong></p><br><ul><li>Own and lead the overall testing and commissioning strategy, systemization, execution plan and handover process for the complete Project.</li><li>Lead commissioning of compressor and dryer packages, including mechanical run-in, electrical energization, instrumentation calibration, logic validation, functional testing and performance testing.</li><li>Act as the single focal point for commissioning interfaces among Engineering, Procurement, Construction, OEMs, subcontractors, ADNOC Offshore Operations and the project management team.</li><li>Ensure all systems and subsystems are mechanically complete, safe, properly documented and ready before energization, introduction of utilities or start-up.</li><li>Drive closure of punch items, technical queries, interface issues and commissioning constraints to meet project milestones.</li></ul><p><strong>3. Detailed Roles and Responsibilities</strong></p><br><p>3.1 Commissioning Management and Planning</p><br><ul><li>Develop the overall Pre-Commissioning, Commissioning, Start-up and Performance Test Plan for the project.</li><li>Define commissioning systems, subsystems, boundaries, priorities, turnover sequence and required completion milestones.</li><li>Prepare and maintain the commissioning schedule, resource plan, vendor mobilization plan and offshore execution sequence in coordination with Planning and Construction.</li><li>Establish commissioning readiness criteria, system handover requirements, Mechanical Completion (MC), Ready for Commissioning (RFC), Ready for Start-up (RFSU) and final acceptance requirements.</li><li>Prepare and maintain the Commissioning Register, system/subsystem status tracker, punch list register, constraint register, interface register and vendor attendance schedule.</li><li>Coordinate commissioning inputs for shutdown planning, brownfield tie-ins, SIMOPS, offshore campaigns and marine/logistics requirements.</li><li>Conduct commissioning readiness reviews, daily coordination meetings and system walkdowns with all stakeholders.</li></ul><p>3.2 Compressor and Mechanical Package Commissioning</p><br><ul><li>Lead pre-commissioning and commissioning of instrument air and plant air compressors, dryers, filters, receivers, after-coolers, drains and associated auxiliaries.</li><li>Verify package installation, alignment, lubrication, cooling, ventilation, cleanliness, flushing, leak testing and readiness for initial start.</li><li>Coordinate compressor OEM activities including preservation release, pre-start inspection, first start, no-load/load trials, vibration checks, capacity testing and reliability run.</li><li>Validate compressor loading/unloading sequence, duty/standby operation, automatic changeover, pressure control, dryer regeneration and package operating philosophy.</li><li>Coordinate piping blowdown, flushing, pressure/leak testing, reinstatement, line-up and introduction of air to the existing platform networks.</li><li>Lead package performance testing against approved datasheets, guaranteed capacity, pressure, dew point, power consumption and other contractual performance criteria.</li><li>Ensure safe interface with existing instrument air and plant air systems during cutover and transition.</li></ul><p>3.3 Electrical Testing and Energization</p><br><ul><li>Lead testing, energization and functional checks for all electrical systems supporting the project package, including HV/LV switchgear, MCCs, VFDs, UPS/DC systems, distribution boards, transformers and control panels as applicable.</li><li>Review and approve energization procedures, switching programs, electrical isolation plans, LOTO requirements and energization certificates.</li><li>Ensure completion and acceptance of insulation resistance, continuity, earthing, contact resistance, primary/secondary injection, protection relay, functional and inter-trip tests.</li><li>Verify protection settings, relay coordination, motor starting requirements, control power availability and interfaces with existing electrical systems.</li><li>Lead motor solo runs, rotation checks, VFD tuning, current/vibration monitoring and load testing of compressor motors and auxiliaries.</li><li>Coordinate electrical OEM support and resolve issues related to switchgear, MCC, VFD, ECMS/PMS and package power/control interfaces.</li></ul><p>3.4 Instrumentation, Control and ICSS Integration</p><br><ul><li>Lead calibration, loop checking and functional testing of pressure, temperature, flow, dew point, vibration and other package/process instruments.</li><li>Ensure completion of instrument installation checks, impulse line verification, tubing leak tests, instrument air connections, range/settings verification and calibration records.</li><li>Review and validate I/O lists, loop diagrams, instrument index, alarm and trip set points, control narratives, Cause &amp; Effect matrices and shutdown philosophy.</li><li>Lead package PLC, DCS, ESD, F&amp;G, ECMS/PMS and other ICSS interface testing, including hardwired and communication signals.</li><li>Coordinate Factory Acceptance Tests (FAT), Integrated FAT, Site Acceptance Tests (SAT), loop tests, logic tests and end-to-end functional tests.</li><li>Validate compressor start permissive, trips, alarms, sequencing, duty/standby changeover, remote/local operation and emergency shutdown response.</li><li>Coordinate DCS graphics, alarm displays, trends, historian points and operator interface validation with ADNOC Operations.</li></ul><p>3.5 Engineering, Construction and Vendor Interface</p><br><ul><li>Review engineering deliverables from a commissioning and operability perspective, including P&amp;IDs, SLDs, layouts, cable schedules, loop drawings, logic diagrams, Cause &amp; Effect, datasheets and vendor documents.</li><li>Identify commissioning requirements early and ensure they are incorporated into design, procurement, construction and vendor scope.</li><li>Provide input to constructability, operability, maintainability, HAZOP/PHA, design reviews, 3D model reviews and shutdown/tie-in studies.</li><li>Coordinate resolution of design changes, field changes, technical queries, NCRs, interface gaps and vendor deviations affecting commissioning.</li><li>Confirm preservation, storage, installation and pre-commissioning requirements for vendor packages and long-lead equipment.</li><li>Ensure adequate availability of commissioning spares, consumables, temporary facilities, test equipment, special tools and vendor specialists.</li></ul><p>3.6 Offshore Brownfield, SIMOPS and Start-up Coordination</p><br><ul><li>Plan and coordinate offshore commissioning activities in live operating facilities with minimum disruption to existing operations.</li><li>Prepare detailed tie-in, cutover, isolation, de-isolation, reinstatement and start-up sequences in coordination with ADNOC Operations.</li><li>Ensure compliance with PTW, SIMOPS, LOTO, energy isolation, electrical safety rules and offshore work control requirements.</li><li>Participate in job safety analysis, task risk assessments, toolbox talks, pre-start-up safety reviews and operational readiness reviews.</li><li>Coordinate offshore manpower, rotation, access, logistics, material movement and vendor/OEM attendance for commissioning campaigns.</li><li>Provide immediate technical leadership for troubleshooting and safe recovery from failed tests, trips or start-up issues.</li></ul><p>3.7 Documentation, Completion and Handover</p><br><ul><li>Prepare, review and obtain approval for pre-commissioning, commissioning, energization, functional test, start-up and performance test procedures.</li><li>Ensure complete and accurate ITRs, check sheets, loop folders, FAT/SAT reports, test certificates, calibration records and commissioning dossiers.</li><li>Manage MC, RFC, RFSU, System Completion and final handover dossiers in accordance with project and ADNOC requirements.</li><li>Coordinate red-line markups, as-built drawings, O&amp;M manuals, spare parts records, vendor data books and final turnover documentation.</li><li>Lead punch categorization and closure, ensuring no safety-critical or start-up-blocking punch remains open before commissioning.</li><li>Prepare daily, weekly and monthly commissioning reports, progress curves, look-ahead plans, risk/constraint reports and management updates.</li><li>Coordinate training, familiarization and final handover to ADNOC Operations and Maintenance teams.</li></ul><p>4. HSE and Quality Responsibilities</p><br><ul><li>Demonstrate visible HSE leadership and stop any unsafe testing, energization or start-up activity.</li><li>Ensure all commissioning works comply with ADNOC HSE requirements, Electrical Safety Rules, PTW, LOTO, SIMOPS and project procedures.</li><li>Confirm calibrated and certified test equipment is used and all test records are traceable.</li><li>Ensure commissioning activities comply with approved Inspection and Test Plans, method statements and quality requirements.</li><li>Lead incident/near-miss reporting, technical investigation and corrective action for commissioning-related events.</li></ul><p>5. Team Leadership</p><br><ul><li>Lead and coordinate commissioning engineers, discipline engineers, supervisors, technicians, vendors, OEM specialists and subcontractor personnel.</li><li>Allocate responsibilities by system and discipline and ensure clear ownership of commissioning deliverables and field activities.</li><li>Mentor team members, provide technical guidance and maintain effective communication between office, yard and offshore teams.</li><li>Forecast manpower and specialist requirements and support timely mobilization, offshore certification and competency verification.</li><li>Promote collaborative working with ADNOC representatives while protecting project scope, schedule, quality and contractual requirements.</li></ul><p><strong>4. Key Deliverables</strong></p><br><ul><li>Approved Commissioning Execution Plan and system/subsystem breakdown.</li><li>Commissioning procedures, energization plans, test packs and performance test procedures.</li><li>Commissioning schedule, resource/vendor mobilization plan and readiness tracker.</li><li>MC/RFC/RFSU/System Completion dossiers and punch-list closeout records.</li><li>Daily/weekly/monthly progress reports and commissioning risk/constraint registers.</li><li>Final handover dossiers, as-built documentation, operating records and training completion.</li></ul><br>Qualifications<br><p><strong>Minimum Qualification and Experience:</strong></p><br><ul><li>Bachelor's degree in Electrical Engineering, Instrumentation &amp; Control Engineering, Mechanical Engineering or equivalent. An Electrical or Instrumentation background with strong compressor/mechanical package commissioning experience is preferred.</li><li>Minimum 16 years of experience in Oil &amp; Gas EPC projects, with at least 8 years in testing, commissioning and start-up leadership roles.</li><li>Demonstrated experience in commissioning compressor packages and associated electrical, instrumentation, control and utility systems.</li><li>Substantial offshore brownfield experience, including live-plant tie-ins, shutdowns, SIMOPS and start-up activities.</li><li>Experience with ADNOC Offshore or similar major operating companies is strongly preferred.</li><li>Proven experience coordinating package OEMs, electrical vendors, ICSS vendors, construction teams and operations personnel.</li><li>Ability to independently lead multidisciplinary commissioning from engineering review through final handover.</li></ul><p><strong>Required Technical Competencies:</strong></p><br><ul><li>Compressor package operation and commissioning, including rotary screw/centrifugal compressor systems, dryers and air treatment equipment.</li><li>HV/LV electrical systems, switchgear, MCCs, VFDs, motors, UPS/DC systems, protection and energization.</li><li>Instrumentation calibration, loop checking, package PLC, DCS/ESD/F&amp;G integration, Cause &amp; Effect and functional testing.</li><li>Mechanical completion, systemization, commissioning dossiers, punch management and turnover processes.</li><li>Brownfield tie-ins, isolation philosophy, cutover planning, SIMOPS and offshore commissioning execution.</li><li>Ability to read and interpret P&amp;IDs, SLDs, schematics, wiring diagrams, loop drawings, logic diagrams and vendor documentation.</li><li>Knowledge of ADNOC standards, IEC, ISA, API, NFPA and applicable hazardous-area requirements.</li></ul><p><strong>Software and Tools:</strong></p><br><ul><li>MS Office, advanced Excel-based trackers and commissioning reporting tools.</li><li>EDMS/Aconex/Wrench or similar document management systems.</li><li>Commissioning management or completion systems such as WinPCS, ICAPS, Zenator, CoConsole or equivalent.</li><li>ETAP and electrical testing tools such as Omicron, Megger and Fluke are desirable.</li><li>PLC/DCS diagnostic and configuration exposure relevant to ABB, Siemens, Schneider, Rockwell or other project systems is desirable.</li><li>AVEVA E3D/PDMS, Navisworks or similar model review tools are desirable.</li></ul><br>Additional Information<br><p><strong>Personal Attributes:</strong></p><br><ul><li>Strong leadership, ownership and decision-making capability in high-pressure site and offshore environments.</li><li>Excellent multidisciplinary coordination, communication, reporting and stakeholder-management skills.</li><li>Systematic approach to safety, quality, documentation, troubleshooting and closeout.</li><li>Ability to work across engineering, construction, commissioning and operations teams and manage multiple vendors simultaneously.</li><li>Willingness and medical fitness to travel and work offshore as required.</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>Job Description</strong></p><br><p>IFS is a billion-dollar revenue company with 5000+ employees on all continents. We deliver award winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters–at the Moment of Service™.</p><br><p>At IFS, we're flexible, we're innovative, and we're focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust.</p><br><p>We celebrate diversity and accept that there are so many different perspectives in this world. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.</p><br><p>By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.</p><br><p>We're looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs.</p><br><p>If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.</p><br><br>Job Description<br><p>As our Director – Finance Tools, Process &amp; Systems, you will join the Corporate FP&amp;A team as a strategic leader driving the transformation of IFS's Finance tools, processes, data architecture and AI capability. This is a rare, high-impact role at the intersection of Finance, Technology, Data and AI created to act as the Finance technical expert on the enterprise-wide rollout of a next-generation, AI-enabled EPM platform, provide senior Finance input to the redesign of the Group's ERP and Finance data structures, champion the embedding of AI across planning and analysis, and over time assume ownership of the global FP&amp;A processes. You will work as an individual contributor with a clear mandate to assemble teams to deliver core projects and deliverables, and will operate as the bridge between Finance, Technology, Data and executive stakeholders, translating complex business requirements into scalable, system-enabled and AI-augmented operating models.</p><br><p><strong>Role Boundaries &amp; Interfaces</strong></p><br><p>This role has been carefully scoped to complement existing responsibilities within Corporate FP&amp;A, Accounting and IT. It is not a reporting role, an AI Business Unit role, or an EPM platform ownership role it is the Finance technical expert and governance leader that connects these disciplines.</p><br><p><strong>Key Responsibilities – EPM Programme Leadership</strong></p><br><ul><li>Act as Finance technical expert and delivery partner for the enterprise EPM platform, working alongside IT (as platform owner) to shape how the platform is designed, configured and deployed.</li><li>Lead vendor evaluation, selection, contracting and implementation partner management, including RFI, PoC, scoring, business case and Steering Committee governance.</li><li>Own the Finance requirements and future-state EPM solution design covering SaaS revenue (ARR/ACV/TCV), workforce and project cost planning, allocations, product/industry visibility, consolidation and AI-enabled scenario modelling.</li><li>Define the target planning operating model, integration architecture (ERP, GL, HCM, CRM, BI) and data model to ensure a single, governed version of the truth.</li><li>Drive user adoption, change management, training and continuous optimisation post go-live.</li><li>Establish and enforce Finance-side EPM governance, controls and release management standards in partnership with IT.</li></ul><p><strong>Key Responsibilities – AI Enablement &amp; Finance Innovation</strong></p><br><ul><li>Act as the AI champion within Corporate FP&amp;A, defining and executing the AI roadmap for planning, forecasting, reporting and process automation.</li><li>Embed AI-enabled forecasting, anomaly detection, driver-based scenario modelling and natural language query capabilities into the EPM and reporting stack.</li><li>Partner with the CIO, Data &amp; AI teams and Finance leadership to identify, prioritise and deliver high-value AI use cases in Finance without duplicating AI Business Unit product work.</li><li>Establish AI governance, model risk management, data quality and ethical use standards for Finance-owned AI applications.</li><li>Evaluate emerging AI and GenAI capabilities copilots, agentic AI, LLM-based analytics and intelligent automation and lead pilots to accelerate adoption where value is proven.</li><li>Build AI literacy across the FP&amp;A team through training, playbooks and hands-on enablement, creating an AI-fluent Finance organisation.</li></ul><p><strong>Key Responsibilities – ERP &amp; Finance Data Structure Redesign</strong></p><br><ul><li>Act as a senior Finance leader within the Group's ERP and Finance data architecture redesign programme, partnering with Group Reporting, Accounting, Technology and BI to redesign end-to-end data structures from GL through management, statutory and investor reporting.</li><li>Interface with Accounting on the governance of the Chart of Accounts, cost centre hierarchies, business unit, product, function, project and legal entity dimensions to enable clean GAAP-first reporting that reconciles to management views.</li><li>Partner with ERP and Data/BI platform owners to define a coherent data lineage from voucher row through GL cube, consolidation and reporting layer that is AI-ready and scalable.</li><li>Champion transaction-level data transparency and reduce reliance on downstream reporting workarounds.</li><li>Support governance for master data ownership, chart-of-accounts change control and attribute mapping across systems.</li></ul><p><strong>Key Responsibilities – Budget &amp; Forecast Process</strong></p><br><ul><li>Over time, assume end-to-end ownership of the global Budget and Forecast operating model process &amp; governance.</li><li>Drive continuous improvement in forecast accuracy, planning efficiency and stakeholder accountability, leveraging the new EPM platform, AI-enabled forecasting and redesigned data architecture.</li><li>Lead long-range planning, scenario modelling and AI-driven, driver-based planning enhancements as the platform matures.</li></ul><p><strong>Key Responsibilities – Leadership, Delivery &amp; Team Build-Out</strong></p><br><ul><li>Provide senior delivery leadership across concurrent transformation workstreams balancing strategic design authority with hands-on programme execution.</li><li>Represent Finance on the EPM Steering Committee and Finance data architecture steering forum.</li><li>Lead the interface with external consulting and implementation partners across the EPM and Finance data programmes, ensuring scope discipline, quality delivery and knowledge transfer.</li><li>Influence senior stakeholders including the CFO, VP Corporate FP&amp;A, VP Group Reporting, Head of Accounting, CIO and Business Unit CFOs to secure alignment and pace.</li></ul><p><strong>Requirements</strong></p><br><ul><li>Extensive experience leading enterprise Finance transformation programmes within the software industry SaaS or subscription-based businesses strongly preferred.</li><li>Business-wide transformation experience within a global software business is essential.</li><li>Proven track record leading at least one end-to-end EPM platform selection and implementation (e.g., OneStream, Pigment, Anaplan, Oracle EPM, Workday Adaptive, SAP BPC) at scale.</li><li>Demonstrated experience embedding AI and GenAI capabilities into Finance processes, EPM platforms or reporting stacks.</li><li>Strong AI fluency familiarity with modern AI/GenAI tooling (copilots, LLMs, agentic AI, ML-based forecasting), data science fundamentals and applied use cases in Finance.</li><li>Track record of driving AI adoption at scale within a Finance function.</li><li>Direct experience redesigning ERP-linked data structures, Charts of Accounts, cost centre hierarchies and management reporting architectures within complex global environments.</li><li>Consulting background Big 4 (Deloitte, EY, PwC, KPMG), Accenture, IBM or equivalent with a Finance Transformation, EPM or Enterprise Performance practice pedigree preferred.</li><li>Strong balance of technical depth (data models, integration architecture, systems design, EPM configuration, AI/ML solution design) and delivery leadership (programme management, governance, stakeholder influence, change management).</li><li>Proven experience leading external consulting and implementation partners on major transformation programmes.</li><li>Deep understanding of SaaS metrics ARR, ACV, TCV, NRR, GRR and how they flow through planning, GL and reporting layers.</li><li>Experience operating in matrixed global organisations, engaging effectively with CFO-level and executive stakeholders.</li><li>Excellent communication and influencing skills, with the ability to translate complex technical and AI concepts into clear business outcomes.</li></ul><br>Qualifications<br><ul><li>Degree-level qualification in Finance, Accounting, Business, Engineering, Computer Science, Data Science or a related discipline.</li><li>Professional qualification (ACA, ACCA, CIMA, CPA), MBA, EPM implementation credentials or AI/ML certifications viewed favourably.</li><li>Fluent business English required.</li></ul><br>Additional Information<br><ul><li>A persistent nature and a willingness to understand and overcome operational challenges/obstacles.</li><li>Ability to understand processes and challenges and effectively communicate internally.</li><li>Ability to understand internal processes and navigate&nbsp;effectively.</li><li>Previous experience in a multinational technology company would be an advantage</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>JOB SUMMARY</strong></p><br><ul><li>Ensure that operational activities are executed effectively in compliance with FAB and regulatory requirements.</li><li>Ensure timely receipt of securities and cash through management, control and analysis of domestic/international market practices including trade administration, settlements and fund transfer processing.</li><li>Identify, analyse and communicate operational risks from daily security and cash functions.</li><li>Participate in departmental projects and policy/procedure development and review.<br>&nbsp;</li></ul><p><strong>KEY RESPONSIBILITIES</strong><br>&nbsp;</p><br><ul><li>Ensuring that the proper controls and procedures are in place to mitigate business and operational risk. The Operations Officer will minimize risk by ensuring the accurate and timely completion of Brokerage Operational Functions in terms of settlements.</li><li>The Sr. Operations Officer will also participate in the development and maintenance of relationships with all FABS Departments and other stakeholders.</li><li>This role is crucial to BUSINESS and requires excellent interpersonal and relationship management skills. The Sr. Operations Officer will be responsible for supporting all aspects of asset servicing, reporting and support in the daily recordkeeping and accounting process.</li><li>Must possess a thorough and methodical approach to the accurate authorization of the processing.</li><li>Must possess the ability to work under pressure, managing workloads and time efficiently to meet stringent deadlines and must be highly flexible with respect to working hours in order to execute all accountabilities of the role to a satisfactory standard.</li><li>Support and actively participate in job-rotation.</li><li>Preparation of account and market opening documentation and other related documents (LOA’s, POA’s, Market Maintenance and other KYC documents) to ensure clients readiness for investment.</li><li>Review and ensure the timely delivery of securities reports to the Markets and FABS Management in accordance with the internal process and policy.</li><li>Responsible for the accurate review and resolution of clients trades and portfolios on Trade Date (T+0) by effectively communicating issues with Operations Specialist, Customer Service Representatives and internal traders.</li><li>Responsible for preparing, analyzing and reviewing various weekly/monthly reconciliation (e.g. corporate actions, clients’ portfolio reconciliation) and management, Compliance and Risk reports, and any other special requests.</li><li>Updating Clients’ personal and trading information in the brokerage system, and reconciling all changes with the Client’s Maintenance record in the markets system, and linking FAB client bank account with the client trading account for settlement purposes.</li><li>Provide on-going support to all business internal / external stakeholders and HNWI, Retail and Institutional Clients.</li><li>Review clients’ risk rating and FATCA documents, ensuring that provided details are updated and amended in the brokerage system.</li><li>Monitoring, reporting Margin Coverage Ratio of clients to Management and regulators, and updating the Margin Security Concentrated Percentage to match the Risk Approved Securities List.</li><li>Identify, analyze and communicate potential operational risk from daily security and cash functions, including funds transfer and discrepancies in data.</li><li>Escalate problems which could have significant impact on daily operations and/or could adversely affect FABS business cycle and clients’ relations. Requires appropriate decisions and escalation of critical issues resulting in the safeguarding of FABS processes.</li><li>Perform transactional processing to ensure trades are appropriately captured for Operational, settlement and reconciliation purposes; and send out executed trade confirmations to all HNW and Institutional clients.</li><li>Participate in departmental projects and assist with development and review for new and/or changes to departmental policies and procedures.</li><li>Perform safe custody control over FABS critical/vital documents.</li><li>Maintaining an up-to-date FAB Securities Staff and Relatives Trading Details and reporting daily executed trades for regular and margin trading to comply with SCA rules and regulations.</li><li>Daily monitoring and Reporting clients granted access limit, reflecting the client position and portfolio coverage, highlighting all risky clients and taking the necessary actions to minimize all risk aspects.</li><li>Defining and categorizing clients availing facilities from FAB branches, CBG, and Private Banking unit and monitoring the settlement of the executed trades to be in position with FABS undertaking letters.</li><li>Any other duties assigned by the line manager.<br>&nbsp;</li></ul><p><strong>REQUIREMENTS / QUALIFICATIONS</strong><br>&nbsp;</p><br><ul><li>A business administration bachelor graduate with thorough knowledge of the procedures in the share market, operations processes and computer system in place.</li><li>(5+) years’ relevant experience in the financial services industry: (Brokerage, Equity, Investment and Financial Markets).</li><li>Possesses an in depth understanding of SCA and markets rules and regulations.</li><li>Must have the ability to raise and escalate critical issues to ensure that a solid action plan is developed to resolve daily operational issues /problems. Ability to plan out and prioritize work, accurately manage and communicate status and meet agreed upon schedule.</li><li>Ability to work under pressure, managing workloads and time efficiently to meet stringent deadlines and must be highly flexible with respect to working hours in order to execute all accountabilities of the role to a satisfactory standard.</li><li>Strong working knowledge of local and international markets products and services.<br>&nbsp;</li></ul><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b><br><b>Job Summary</b></b><br>We are seeking a skilled and analytical Auditor to join Group Internal Audit (GIA), supporting the Wealth &amp; Retail Banking (WRB) portfolio. The role is responsible for delivering risk-based audits, providing independent assurance on key risks and controls, identifying opportunities for improvement, and supporting continuous monitoring activities. The successful candidate will use data-driven audit techniques, contribute to innovation within the audit function, and help strengthen the Bank’s risk and control environment.<b><br><b>Key Responsibilities</b></b><br><b>Audit Planning and Risk Assessment</b><br> <ul> <li>Support the development and maintenance of risk assessments and risk-based audit plans.</li> <li>Identify emerging risks, control weaknesses, and changes in the business environment requiring audit focus.</li> <li>Contribute to audit scoping, planning, and testing programmes.</li> <li>Provide insights to support audit prioritisation and coverage decisions.</li> </ul> <b>Audit Delivery</b><br> <ul> <li>Deliver audit engagements in line with Group Internal Audit methodology and professional standards.</li> <li>Conduct fieldwork, review evidence, draft audit findings, and support audit report preparation.</li> <li>Ensure audits are completed within agreed timelines and quality standards.</li> <li>Promote efficiency, consistency, and continuous improvement in audit execution.</li> </ul> <b>Issue Management and Validation</b><br> <ul> <li>Monitor audit issues and management action plans through to closure.</li> <li>Validate remediation actions to ensure root causes have been appropriately addressed.</li> <li>Escalate overdue, ineffective, or high-risk remediation matters where required.</li> <li>Provide guidance on evidence requirements and effective issue resolution.</li> </ul> <b>Continuous Monitoring and Stakeholder Engagement</b><br> <ul> <li>Perform ongoing monitoring to identify emerging risks and control concerns.</li> <li>Build constructive relationships with stakeholders while maintaining independence and objectivity.</li> <li>Clearly communicate audit findings, risk impacts, root causes, and recommendations.</li> </ul> <b>Analytics, Innovation and Data Insights</b><br> <ul> <li>Apply data analytics to enhance risk identification, testing coverage, and audit efficiency.</li> <li>Support the development of automated and data-led audit approaches.</li> <li>Use data visualisation and analytical techniques to identify trends, anomalies, and control indicators.</li> <li>Contribute to audit innovation, methodology enhancements, and digital transformation initiatives.</li> </ul> <b>Non-Audit Activities and Departmental Contribution</b><br> <ul> <li>Support regulatory reviews, external audit engagements, and quality assurance activities.</li> <li>Contribute to audit committee, risk, and governance forum papers where required.</li> <li>Participate in knowledge-sharing, training, and cross-functional collaboration activities.</li> <li>Support annual planning, risk assessment updates, and continuous improvement initiatives.</li> </ul> <b>People, Culture and Conduct</b><br> <ul> <li>Demonstrate professional scepticism, integrity, and the highest standards of ethical conduct.</li> <li>Take ownership of continuous professional development across audit, business, risk, and analytics disciplines.</li> <li>Proactively identify, escalate, and support the resolution of risk, conduct, and compliance matters.</li> </ul> <b>Regulatory &amp; Business Conduct</b><br> <ul> <li>Champion the Group’s Values and Code of Conduct.</li> <li>Maintain the highest standards of ethics, regulatory compliance, and business conduct.</li> <li>Ensure compliance with all applicable laws, regulations, and internal policies.</li> <li>Collaboratively identify, escalate, mitigate, and resolve risk and compliance concerns.</li> </ul> <b>Other Responsibilities</b><br> <ul> <li>Embed the Group’s brand promise, <b>Here for good</b>, in daily activities.</li> <li>Undertake additional responsibilities as required under Group, Country, Business, or Functional policies.</li> <li>Maintain an up-to-date understanding of role requirements, regulatory expectations, and business developments.</li> </ul> <b><b>Skills and Experience</b></b><br> <ul> <li>Audit Methodology and Audit Systems</li> <li>Risk Assessment</li> <li>Audit Planning</li> <li>Audit Fieldwork</li> <li>Audit Report Writing</li> <li>Stakeholder Management</li> <li>Continuous Monitoring</li> <li>Data Analytics and Insight Generation</li> </ul><b><b>Qualifications</b></b><br> <ul> <li>Bachelor’s degree in Accounting, Finance, Business Administration, Risk Management, Information Systems, Economics, or a related field.</li> <li>Professional certifications such as: <ul> <li>Certified Internal Auditor (CIA)</li> <li>Chartered Accountant (CA)</li> <li>Certified Public Accountant (CPA)</li> <li>Association of Chartered Certified Accountants (ACCA)</li> <li>Certified Information Systems Auditor (CISA)</li> <li>Certified Anti-Money Laundering Specialist (CAMS)</li> <li>Financial Risk Manager (FRM)</li> <li>Or other relevant audit, risk, or compliance qualifications.</li> </ul> </li> <li>Membership of a recognised professional accounting or auditing body is advantageous.</li> </ul><b><b>About Standard Chartered</b></b><br> <p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br> <p><b>Together we:</b></p><br> <ul> <li><b>Do the right thing&nbsp;</b>and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle,&nbsp;</b>continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together,&nbsp;</b>we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul><b><b>What we offer</b></b><br> <p><b>In line with our Fair Pay Charter,&nbsp;</b>we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance,&nbsp;</b>with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off&nbsp;</b>including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working&nbsp;</b>options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support&nbsp;</b>through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture&nbsp;</b>to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation,&nbsp;</b>one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><p><b>End Date:</b> 17/08/2026 </p><br> <p>For further information, and to apply, please visit our website via the “Apply” button below. </p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br><span>We are seeking a skilled and analytical Auditor to join Group Internal Audit (GIA), supporting the Wealth &amp; Retail Banking (WRB) portfolio. The role is responsible for delivering risk-based audits, providing independent assurance on key risks and controls, identifying opportunities for improvement, and supporting continuous monitoring activities. The successful candidate will use data-driven audit techniques, contribute to innovation within the audit function, and help strengthen the Bank’s risk and control environment.</span><br><b>Key Responsibilities</b> <br> <span>Audit Planning and Risk Assessment</span> </span><ul> <li><span>Support the development and maintenance of risk assessments and risk-based audit plans.</span></li> <li><span>Identify emerging risks, control weaknesses, and changes in the business environment requiring audit focus.</span></li> <li><span>Contribute to audit scoping, planning, and testing programmes.</span></li> <li><span>Provide insights to support audit prioritisation and coverage decisions.</span></li> </ul> <span>Audit Delivery</span> <ul> <li><span>Deliver audit engagements in line with Group Internal Audit methodology and professional standards.</span></li> <li><span>Conduct fieldwork, review evidence, draft audit findings, and support audit report preparation.</span></li> <li><span>Ensure audits are completed within agreed timelines and quality standards.</span></li> <li><span>Promote efficiency, consistency, and continuous improvement in audit execution.</span></li> </ul> <span>Issue Management and Validation</span> <ul> <li><span>Monitor audit issues and management action plans through to closure.</span></li> <li><span>Validate remediation actions to ensure root causes have been appropriately addressed.</span></li> <li><span>Escalate overdue, ineffective, or high-risk remediation matters where required.</span></li> <li><span>Provide guidance on evidence requirements and effective issue resolution.</span></li> </ul> <br> <br> <span>Continuous Monitoring and Stakeholder Engagement</span> <ul> <li><span>Perform ongoing monitoring to identify emerging risks and control concerns.</span></li> <li><span>Build constructive relationships with stakeholders while maintaining independence and objectivity.</span></li> <li><span>Clearly communicate audit findings, risk impacts, root causes, and recommendations.</span></li> </ul> <span>Analytics, Innovation and Data Insights</span> <ul> <li><span>Apply data analytics to enhance risk identification, testing coverage, and audit efficiency.</span></li> <li><span>Support the development of automated and data-led audit approaches.</span></li> <li><span>Use data visualisation and analytical techniques to identify trends, anomalies, and control indicators.</span></li> <li><span>Contribute to audit innovation, methodology enhancements, and digital transformation initiatives.</span></li> </ul> <span>Non-Audit Activities and Departmental Contribution</span> <ul> <li><span>Support regulatory reviews, external audit engagements, and quality assurance activities.</span></li> <li><span>Contribute to audit committee, risk, and governance forum papers where required.</span></li> <li><span>Participate in knowledge-sharing, training, and cross-functional collaboration activities.</span></li> <li><span>Support annual planning, risk assessment updates, and continuous improvement initiatives.</span></li> </ul> <br> <br> <span>People, Culture and Conduct</span> <ul> <li><span>Demonstrate professional scepticism, integrity, and the highest standards of ethical conduct.</span></li> <li><span>Take ownership of continuous professional development across audit, business, risk, and analytics disciplines.</span></li> <li><span>Proactively identify, escalate, and support the resolution of risk, conduct, and compliance matters.</span></li> </ul> <br> <span>Regulatory &amp; Business Conduct</span> <ul> <li><span>Champion the Group’s Values and Code of Conduct.</span></li> <li><span>Maintain the highest standards of ethics, regulatory compliance, and business conduct.</span></li> <li><span>Ensure compliance with all applicable laws, regulations, and internal policies.</span></li> <li><span>Collaboratively identify, escalate, mitigate, and resolve risk and compliance concerns.</span></li> </ul> <br> <span>Other Responsibilities</span> <ul> <li><span>Embed the Group’s brand promise, <strong>Here for good</strong>, in daily activities.</span></li> <li><span>Undertake additional responsibilities as required under Group, Country, Business, or Functional policies.</span></li> <li><span>Maintain an up-to-date understanding of role requirements, regulatory expectations, and business developments.</span></li> </ul> <br><b>Skills and Experience</b> <br><ul> <li><span>Audit Methodology and Audit Systems</span></li> <li><span>Risk Assessment</span></li> <li><span>Audit Planning</span></li> <li><span>Audit Fieldwork</span></li> <li><span>Audit Report Writing</span></li> <li><span>Stakeholder Management</span></li> <li><span>Continuous Monitoring</span></li> <li><span>Data Analytics and Insight Generation</span></li> </ul><br><b>Qualifications</b> <br><ul> <li><span>Bachelor’s degree in Accounting, Finance, Business Administration, Risk Management, Information Systems, Economics, or a related field.</span></li> <li><span>Professional certifications such as:</span> <ul> <li><span>Certified Internal Auditor (CIA)</span></li> <li><span>Chartered Accountant (CA)</span></li> <li><span>Certified Public Accountant (CPA)</span></li> <li><span>Association of Chartered Certified Accountants (ACCA)</span></li> <li><span>Certified Information Systems Auditor (CISA)</span></li> <li><span>Certified Anti-Money Laundering Specialist (CAMS)</span></li> <li><span>Financial Risk Manager (FRM)</span></li> <li><span>Or other relevant audit, risk, or compliance qualifications.</span></li> </ul> </li> <li><span>Membership of a recognised professional accounting or auditing body is advantageous.</span></li> </ul><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br> <p>Together we:</p><br><br> <ul> <li><b>Do the right thing</b>&nbsp;and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle,</b>&nbsp;continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together,</b>&nbsp;we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b>&nbsp;we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance,</b>&nbsp;with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off</b>&nbsp;including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working</b>&nbsp;options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support</b>&nbsp;through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,&nbsp;global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture</b>&nbsp;to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation,</b>&nbsp;one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>JLL empowers you to shape a brighter way</b>.&nbsp;&nbsp;</p><br><p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people&nbsp;and empowering them to&nbsp;thrive, grow meaningful careers and to find a place where they belong.&nbsp; Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.&nbsp; &nbsp;</p><br><p>We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.</p><br><p>If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!</p><br><p><b>Role Purpose </b></p><br><p>Reporting daily to the Assistant Facilities Manager or Facilities Manager, the role of Facilities Coordinator has been created to assist in all and any areas to ensure that the FM services to the building run smoothly.</p><br><p><b>What this job involves </b></p><br><ul><li>Assessing building maintenance issues by conducting weekly walks of the building and recording the findings.</li><li>Working with the Facilities Manager and Moves and Changes team to address internal space requirements and to organise/assist with team moves and Moves and Changes team.</li><li>Monitoring stock levels of Stationary and Consumables used by Employees and placing orders with suppliers.</li><li>Managing internal moves within the building with the Facilities Manager.</li><li>Working with Facilities Manager and Moves and Changes team to maintain floor plans.</li><li>Assisting in setting up in house and external events as and when required.</li><li>Working with the Building Operations team and reporting all defective H&amp;S equipment to the respective person and arrange for repairs to be carried out.</li><li>Supporting the Assistant Facilities Manager as and when required regarding vendor management and Soft Service Support.</li><li>Managing fire wardens and first aiders and assist with scheduling training and refresher training as necessary.</li><li>Upkeep and review of Manuals, Handbooks, Guidance notes etc.</li><li>Cover Receptionist Role &amp; Responsibilities when required</li><li>Understand primary responsibilities of Meeting and Evens and support M&amp;E Specialist when required</li><li>Manage day to day mail room operation, deliveries, enquiries, etc.</li><li>Be aware of basic procedures, courier suppliers and all external key contacts.</li><li>Manage mail related supplies stock and place order when needed.</li><li>Other tasks and duties as required.</li></ul><p><b>Every day is different, and in all these activities, we’d encourage you to show your ingenuity. </b></p><br><p><b>Sounds like you? To apply you need to be / have:</b></p><br><ul><li>Previous experience of working within a high profile corporate environment</li><li>Previous reception or hospitality experience would be beneficial</li><li>Pro-active and hands on – happy to support other Team members</li><li>Knowledge of Facilities Management processes preferable</li><li>IT Skills, Outlook, Excel, Word.</li><li>Professional, friendly and welcoming attitude</li><li>Good attention to detail</li><li>Ability to show initiative</li><li>Excellent communication skills</li><li>Organizational skills and the ability to prioritize a busy workload</li><li>Customer service background essential</li></ul><p><b>What you can expect from us </b></p><br><ul><li>You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.</li><li>Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.</li><li>Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...</li></ul><p>Apply today at jll.com/careers.</p><br><p><b><i>JLL Privacy Statement</i></b></p><br><p><i>When you visit JLL websites, JLL may collect information related to those visits, without you actively sending that information. This information may include, for example, the internet browser you are using, your access device’s operating system, the language in which that system presents information to you, your IP (Internet Protocol) address, the web search that took you to the JLL website, the web pages and advertisements displayed to you, and the links you click on.</i></p><br><p><i>For additional details please see </i><i><span>JLL's Global Privacy Statement</span></i><i> or our career site pages for each country.</i></p><br><p><i>For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy </i><i><span>here</span></i><i>.</i></p><br><p><b>Location: </b></p><br>On-site –Dubai, ARE<p><b>Job Tags:</b></p><br>GREF<p>If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.&nbsp; We’re interested in getting to know you and what you bring to the table!</p><br><p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're&nbsp;pursuing.</p><br><p><i><b>JLL Privacy Notice</b></i></p><br><p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p><br><p>For more information about how JLL processes your personal data, please view our <span>Candidate Privacy Statement</span>.</p><br><p>For additional details please see our career site pages for each country.</p><br><p>Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.&nbsp; If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at <span><u><span>HRSCLeaves@jll.com</span></u></span>. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our <span>Contact Us</span> page &gt; I want to work for JLL.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Join Our Team at Eaton: Empowering Tomorrow, Today!</span></p><br><br><p><span>Eaton has been a key player in the Middle East for 40 years. In July 2024, we announced the construction of a new sustainable&nbsp;<strong>campus in Dubai</strong>, which will bring together our commercial, manufacturing, and support functions, providing room for future growth.&nbsp;</span></p><br><br><p><span><strong>About Us:</strong></span></p><br><br><p><span>Eaton is a power management company where we provide energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton is dedicated to improving the quality of life and the environment through the use of power management technology and services. Eaton has approximately 96,000 employees and sells products to customers in more than 175 countries.</span></p><br><br><p>Eaton's Global Data Center Segment is focused on helping data centers realize real business benefits today while optimizing their operations for the future. With the rise of big data, edge computing and cloud, data centers are under pressure to be more high-performing, sustainable and cost-effective than ever, without compromising resilience or security. At the same time, new opportunities and revenue streams require faster speed-to-market. With our digital intelligence, world-class cyber-secure products and services, reliable, compatible solutions and engineering expertise, we help data centers realize real business benefits today while optimizing their operations for the future. </p><br><br><p>Within this segment, Eaton has an opening for a Specialist Engineer for Quality Assurance &amp; Testing. This position is a globally scoped, senior level individual contributor responsible for defining, executing, and continuously improving quality assurance and testing mechanisms across post order execution. This role ensures that products, solutions, services, and delivery outcomes meet defined quality standards before customer impact, shifting quality from reactive inspection to proactive assurance.</p><br><br><p>Operating within the Post Order CoE, this role works in close partnership with the Quality Specialist – Process and the Quality Manager for Global Data Center Segment, ensuring that defined processes are not only well designed, but also verified, tested, and adhered to in real execution environments across regions.</p><br><br>What you’ll do: <br><p><br>Quality Assurance &amp; Testing Frameworks</p><br><br><ul><li>Translate product design requirements into manufacturable solutions, ensuring Design for Manufacturing (DFM) alignment with R&amp;D teams.</li><li>Develop and standardize industrialization methodologies, processes and best practices, contributing to manufacturing engineering knowledge and capability</li><li>Design and maintain global quality assurance and testing strategies for post order execution across products, solutions, and services within the Global Data Center Segment using innovative engineering solutions to address complex challenges.</li><li>Define test plans, validation criteria, and acceptance standards aligned to global quality policies, customer requirements, and risk profiles.</li><li>Ensure quality controls are embedded at critical execution milestones, not solely at final delivery using operational technical engineering excellence frameworks.</li></ul><p><br>Execution Validation &amp; Risk Prevention<br>• Execute and govern assurance activities including audits, validation reviews, readiness assessments, and controlled testing of post order deliverables.<br>• Identify execution risks, systemic defects, and non conformances early; drive root cause analysis and corrective/preventive actions in partnership with operations, engineering, and services teams.<br>• Support escalation and containment for quality issues impacting strategic or multi region data center programs.<br>Global Standardization &amp; Consistency<br>• Enable consistent application of quality assurance and testing practices across regions, balancing global standards with local regulatory and customer specific requirements.<br>• Support global deployment of new offers, tools, or execution models by validating readiness and quality robustness prior to scale up.<br>Collaboration &amp; Integration<br>• Partner closely with the Quality Analyst – Process to ensure process design and assurance mechanisms are tightly integrated and mutually reinforcing.<br>• Collaborate with Engineering, Project Management, Services, Supply Chain, and Commercial teams to align quality expectations and execution realities.<br>• Act as a quality subject matter expert for post order execution in global forums and improvement initiatives.<br>Continuous Improvement &amp; Insights<br>• Analyze quality performance data, testing results, and execution outcomes to identify trends, systemic gaps, and improvement opportunities.<br>• Contribute to continuous improvement initiatives within the Post Order CoE, strengthening Eaton’s execution maturity and customer confidence.</p><br><br>Qualifications: <br><p>• Bachelor’s degree in engineering, Quality, Operations, or a related technical discipline from an accredited institution.<br>• Minimum of (8) years of progressive experience in quality assurance, testing, execution governance, or operational excellence within complex, global environments.<br>• Minimum of (12) years of progressive experience in quality assurance, testing, execution governance, or operational excellence within complex, global environments.<br>• Demonstrated experience supporting large, engineered solutions, capital projects, or services delivery, ideally within data centers, critical power, infrastructure, or adjacent industries.<br>• Formal quality or continuous improvement certifications (e.g., Lean, Six Sigma, ISO‑related frameworks).<br>• Experience driving standard work and continuous improvement across regions (process discipline + pragmatism).<br>• Experience working in or leading teams based in the Middle East or other global hubs.</p><br><br>Skills: <br><p>• Strong knowledge of quality assurance methodologies, testing frameworks, and risk based quality controls.&nbsp;<br>• Familiarity with quality standards and methodologies (e.g., ISO, APQP, stage gate reviews, audit practices).&nbsp;<br>• Ability to translate quality principles into practical, execution ready controls.&nbsp;<br>• Data driven mindset with experience using metrics, dashboards, and insights to influence decisions.&nbsp;<br>• Strong communication, influence, and stakeholder management skills across cultures and seniority levels.<br>• Demonstrated experience working in a global, matrixed organization and influencing cross-functional stakeholders.&nbsp;<br>• Proven experience operating at a global or enterprise level, supporting multi‑region delivery models.<br>• Ability to translate quality principles into practical, execution ready controls.&nbsp;<br>• Data driven mindset with experience using metrics, dashboards, and insights to influence decisions.&nbsp;<br>• Strong communication, influence, and stakeholder management skills across cultures and seniority levels.</p><br><br><p><span>Living and Working in Dubai</span></p><br><br><p><span>Dubai is a vibrant, cosmopolitan city known for its modern architecture, luxurious lifestyle, and rich cultural heritage. Living and working in Dubai offers an exceptional quality of life with world-class amenities, a safe environment, and a thriving expatriate community. Experience a dynamic blend of work and leisure in one of the world’s most exciting cities.</span></p><br><br><br><p><span>Ready to make a difference? Join Eaton’s Dubai Team and be part of a company shaping the future of sustainable manufacturing and power management!</span></p><br><br><br><p><span>We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.</span></p><br><br><p><span>#LI-NY1</span></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>NMC Healthcare is the largest private healthcare company in the UAE and ranks amongst the leading fertility service providers in the world. Over the last forty three years, NMC has earned the trust of millions, thanks to its personalized care, genuine concern and a sincere commitment to the overall well-being of the patient.</p><br><p>NMC was the first company from Abu Dhabi to list on the London Stock Exchange and is now part of the premium FTSE 100 Index, an elite club of top 100 blue-chip companies by market cap. NMC's strategic acquisitions coupled with its legacy institutions have allowed us to fill the service gap in our healthcare delivery system and offer a continuum of care to patients</p><br><br>Job Description<br><p>Short Description for Internal Candidates</p><br><p>To provide evaluation and treatment to patients of all ages with speech, language, cognitive-communicative, voice and swallowing disorders.</p><br><p>*Description for Internal Candidates</p><br><ul><li>&nbsp;<ul><li>Is expected to hold an appropriate qualification and be registered with their professional and/or statutory registration/authorizing professional organizations. SLPs are also required to hold a license from the Department of Health Abu Dhabi (DOH).</li></ul></li></ul><p><strong>Professional Knowledge and Skills:</strong></p><br><ul><li>Must maintain and update professional knowledge and skills to screen, assess, and treat patients with communication and swallowing disorders.</li><li>If the SLP has a dual qualification that includes Audiology, he/she may screen and evaluate the hearing status of the residents.</li><li>Must develop and implement linguistically and culturally appropriate strategies and tools to work with patients.</li><li>Must engage in at least the following appropriate strategies to manage Arabic first language speakers:<ul><li>Demonstrate knowledge and skill sufficient to analyze and manage the phonetics, linguistics, and social use of the Arabic language parameters (cf. dialectically relevant to at least Emirati national citizens).</li><li>Engage the services of a suitably trained translator.</li></ul></li></ul><p><strong>Communication:</strong></p><br><ul><li>To communicate effectively and collaboratively with nursing, medical colleagues, and voluntary/independent services across health and social care sectors to ensure the delivery of a coordinated multi-disciplinary service. This will include case conferences, handovers, and documentation in the medical records.</li><li>To provide highly specialist advice and support to all team members in their clinical area and members of the multi-disciplinary team.</li></ul><p><strong>Professional Responsibilities:</strong></p><br><ul><li>To work as an autonomous professional according to the standards of DOH.</li><li>To meet the regulations of the DOH and fulfill the requirements for physiotherapy registration.</li><li>To maintain comprehensive and accurate assessment and treatment records in line with legal and departmental requirements and communicate assessment and treatment results to the appropriate disciplines in the form of letters and reports.</li><li>To demonstrate a sound understanding of clinical governance and risk management and apply it to the work situation and ensure others do likewise.</li><li>To maintain continuing professional development (CPD) by:<ul><li>Keeping up-to-date with developments to ensure that own practice and that of the team is based on the best available evidence.</li><li>Being an active member of the in-service training program by attending and presenting at staff meetings, tutorials, training sessions, external courses, and reflective practice.</li><li>Informal/formal supervision with Team Lead.</li><li>Assisting with the facilitation of the team’s continued professional development (both uni-professionally and as an integrated physiotherapy and occupational therapy team).</li><li>Participating in the staff appraisal scheme and identifying objectives for personal development with the Team Lead. Writing learning contracts to achieve agreed goals seeking support if necessary.</li><li>Being proactive in seeking supervision to support clinical/management/professional issues from the Team Lead.</li><li>Facilitating and supporting the identification, measurement, and evaluation of your work and team’s current practice through the use of evidence-based practice projects, audits, and outcome measures.</li><li>Making recommendations to team and personal practice.</li></ul></li></ul><p><strong>Managerial/Organizational Responsibilities:</strong></p><br><ul><li>To efficiently and effectively manage designated caseload with regard to clinical responsibilities and use of time.</li><li>To attend mandatory training sessions, including annual fire and safety lectures, cardiac resuscitation lectures, and safe patient manual handling training.</li><li>To ensure the application of professional standards in day-to-day practice of physiotherapy.</li><li>To ensure/manage health and safety aspects within the workplace and abide by policies, including the prompt reporting and documentation of incidents and accidents.</li><li>To be responsible for ensuring the effective selection and use of all treatment resources available in the department.</li><li>To be responsible for equipment used in carrying out clinical duties and to adhere to departmental equipment policy, including competence to use equipment and ensuring the safe use of equipment by others.</li><li>To comply with organizational and departmental policies and procedures and be proactive in identifying, reviewing, and updating them as appropriate, which may impact beyond own area.</li><li>Any other duties that might be considered appropriate by the Team Lead.</li><li>To carry out responsibilities with due regard to the ‘Equal Opportunities’ Policy.</li><li>To be aware of the responsibility of all employees to maintain a safe and healthy environment for patients, visitors, and staff and attend all relevant health and safety training.</li><li>To ensure that all duties are carried out to the highest possible standard.</li></ul><p><strong>Health, Safety, and Security:</strong></p><br><ul><li>Shall undertake roles and responsibilities in accordance with general requirements of OSHAD SF - Element 01 - Roles and responsibilities and self-regulation.</li><li>Familiarize themselves and comply with all OSH policies, standards, and procedures that are relevant for their workplace.</li><li>Monitor and maintain health, safety, and security of self and others.</li><li>Adheres to the requirements of the Occupational Health and Safety Management System.</li><li>Adheres to requirements of the Occupational Health and Safety Guidelines and Infection Control Guidelines.</li><li>Understands and adheres to emergency preparedness, fire safety, and code policies/plans.</li><li>Complete mandatory education and competencies as well as specific education and competencies.</li><li>Adheres to the responsibility assigned to them during emergency.</li><li>Participate in emergency mock drills.</li><li>Participate in the Risk Assessment in their respective area and communicate information to other employees.</li><li>Cooperate with Department Managers and OSH team with respect to any action taken by them to comply with OSHAD requirements.</li><li>Notify safety representative of any hazards, mishaps, or incidents within or outside their area of work.</li><li>Report to their immediate supervisor/manager any unsafe practices, incidents, or situations they may experience or witness.</li><li>Assist patients, families, and visitors in case of emergency.</li></ul><br>Qualifications<br><p>*Qualifications for Internal Candidates</p><br><ul><li>Assess, diagnose, and manage Communication and Swallowing disorders across the lifespan.</li></ul><ul><li>Provide evidence-based intervention in Outpatient and Inpatient&nbsp;settings.</li></ul><ul><li>Conduct comprehensive Swallowing assessments and Dysphagia management.</li></ul><ul><li>Manage tracheostomy and ventilator-dependent patients, including speaking valve assessment (preferred).</li><li>Bachelors Degree / Masters</li><li>Minimum 2 years of clinical experience, preferably in adult rehabilitation.</li><li>Ability to work independently and as part of a multidisciplinary team.</li><li>Experience in FEES and/or VFSS interpretation and management is preferred.</li><li>Excellent command of oral and written English. Knowledge of Arabic language is desirable but not essential.</li></ul><p>Certification and Licensure</p><br><ul><li>DHA /MOH/DOH Pass or with licensure</li></ul><br>Additional Information<br><p>We embrace diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be</p><br><br><br> </div>

Kitopi is a creator of magical food experiences—we discover, create, and curate homegrown brands from the region, for the region.<br>With a purpose to satisfy the world’s appetite to create joy, Kitopi owns and operates a diverse portfolio of over 200+ brands. These brands are either created, discovered, or curated with their customers in mind.<br>Launched in Dubai, UAE, in January 2018, Kitopi has grown to become one of the greatest success stories in the food tech space. By July 2021, Kitopi achieved Unicorn status, becoming the fastest company in the MENA region to reach this milestone.<br>Kitopi’s growth has been fueled by its innovative and scalable software solutions. Kitopi’s kitchens are powered by its proprietary Smart Kitchen Operating System (SKOS), an in-house suite of applications that optimizes cloud kitchen operations in real-time. As part of its growth roadmap, technological innovation, data science, artificial intelligence, and robotics will take center stage as Kitopi continues to reinvent the food industry and remain the leading food company in the region.<br>With over 6,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar. It also operates its Customer Experience Center in Amman, Jordan, and its Engineering Hub in Krakow, Poland.<br>Job Summary:<br>We’re looking for a hands-on Social Media & PR Manager to own the social media and public-facing brand presence for Kitopi’s Healthy Pod brands across the GCC, including Right Bite and Under500, while also leading Kitopi’s wider social media strategy.<br>This is a highly cross-functional role spanning social media, community management, brand guardianship, influencer and ambassador relations, and public relations.<br>The ideal candidate is equally comfortable writing scroll-stopping social copy, engaging directly with online communities, managing creator partnerships, and drafting press releases or external statements.<br>What You'll DoSocial Media & Content Marketing Lead the development and delivery of high-quality social media content across Instagram, Tik Tok, Linked In, and You Tube. Plan and execute integrated campaigns, including seasonal promotions, dish launches, and brand collaborations, from concept and copywriting through to creative briefing and rollout. Maintain a consistent brand voice and tone across markets, working closely with Brand, Content, and Design stakeholders. Adapt content to suit local market nuances, including Saudi-specific geographic and dialect requirements, Dubai market conventions, and platform-specific tones. Manage day-to-day community engagement and act as a brand guardian across all social channels. Collaborate with the creative team on the production of engaging, platform-native social content. Influencer & Ambassador Relations Manage a tiered influencer and ambassador programme across the UAE and KSA, including paid brand ambassadors, barter partnerships, and performance-based creator collaborations. Lead talent and agency relationship management, contract negotiations, and renewals, balancing scope, cost, and deliverables. Track affiliate and coupon-code performance through monthly reporting. Identify top-performing creators and campaigns to guide renewal and investment decisions. Support the expansion of the programme into new markets and develop new ambassador relationships. Manage and negotiate influencer and ambassador budgets, tracking spend against performance and ROI. PR & Reputation Management Monitor social sentiment and brand mentions across markets, identifying and escalating emerging issues early. Draft press releases, statements, announcements, and other external-facing PR content. Support press and media opportunities, brand collaborations, and public-facing announcements related to social media and community channels. Help protect and strengthen brand reputation across all public touchpoints. Content Support: SEO & AEOContribute to SEO- and AEO-friendly blog and social content in coordination with the wider Content and Marketing teams. Monitor relevant trends and conversations within the nutrition, wellness, and F&B sectors. Translate trending topics into timely, credible, and on-brand content opportunities. Reporting & Cross-Functional Coordination Prepare regular performance reports covering organic and paid social media, ambassador and affiliate performance, and sentiment trends. Translate performance data into clear recommendations for senior stakeholders. Coordinate with senior stakeholders on approvals, tone, brand alignment, and design execution. Manage multiple concurrent workstreams while maintaining speed, quality, and consistency. Support new brand launches with social media rollouts and community-facing messaging.<br>What We’re Looking For+3–6 years of experience in social media, PR, or a related field. Direct experience managing influencers, ambassadors, or creator partnerships. Experience within F&B, retail, hospitality, wellness, or consumer brands is strongly preferred. Proven ability to negotiate influencer contracts, scopes, fees, and renewals. Strong understanding of social media platforms, content formats, and audience behaviours. Excellent written English and strong copywriting skills. Arabic proficiency, including familiarity with regional dialects such as Saudi Arabic, is a strong advantage. Comfortable managing multiple brands and markets, including the UAE, KSA, and potential expansion markets. Strong eye for brand-consistent, platform-native content. Data-literate and comfortable turning performance reports into actionable recommendations. Highly organised, proactive, and able to manage a high volume of projects in a fast-paced environment.<br>Nice to Have Experience launching a new brand or sub-brand from the ground up. Strong familiarity with the Gulf region’s creator and influencer landscape. Experience using tools such as Canva, Claude, and social media scheduling or analytics platforms. Upbeat, outgoing, and genuinely enjoys engaging with communities, creators, and media contacts. Comfortable with on-camera moments and representing the brand publicly. Confident and quick-thinking, particularly when working under pressure. Curious, culturally aware, and consistently up to date with social media trends and emerging platforms.<br>Benefits- Extensive learning opportunities with hard and soft skill training to help you improve and challenge yourself.- Be involved in customized workshops run by the Kitopi Academy.- Have the chance to work in an international, diverse, and inclusive environment.- Become part of one of the most caring communities out there.- Free and unlimited access to a nutritionist.- No Dress Code! (T&C applies).- The famous team activities and social events bursting with fun- Inclusive private health insurance.- Up to 50% discount on Kitopi brands.- Annual leave as per the company policy.<br>Additionally, we offer:- Wellness spaces designed for mothers inclusive for all.- Monthly well-being programs to nurture your mental and physical health.- Informative and empowering webinars to support your growth.- Social Thursdays and Fridays across markets to gather and connect with colleagues.<br>Recruitment Process and Timeline First, you apply, and our talent attraction team will review your profile. If your profile matches our requirements, you will receive a link to schedule a meeting with a recruiter at your convenience. This meeting is an opportunity for you to share more about yourself and for us to get to know you better.<br>If you are shortlisted, you will meet with our hiring managers. Depending on the role and its requirements, you may need to attend 2-3 interview rounds. These rounds could include a case study, role-play, trial assignment, or live coding session, which will be communicated to you in the initial conversation.<br>Upon successful completion of the interview rounds, your recruiter will contact you to discuss the offer. We aim to complete this process within 2-3 weeks.<br>So, what does it really mean to work at Kitopi? We are constantly striving to make Kitopi the best place to work, by empowering you to be the best version of yourself every day. Our company values act as our guiding principles to help ensure that everyone feels safe, included, and like they truly belong.<br>Kitopi is an equal-opportunity employer. While we currently operate in 6 countries, we are over 70 different nationalities of talented Kitopians. Whether you are a seasoned professional, a recent graduate, or someone looking to return to the workforce after a break, we encourage you to apply. We celebrate rich diverse backgrounds, lifestyles, and cultures and have a 0-tolerance policy towards racism, bigotry, and hate. Please apply if you see a position that makes your heart skip a beat and help us build a company that we are all proud to work for.<br>Customer-obsessed and tech-enabled, at Kitopi, we are a team of passionate humans who are on a mission together to satisfy the world’s appetite.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><b>Be the one building AI-powered experiences where they matter most.</b></span></p><br><br><p><span>At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.</span></p><br><br><p><span>Help build, support and operate technology used by more than 8,000 organizations in over 100 countries&nbsp;– moving AI from possibility to production in real-world enterprise environments every day.</span></p><br><br><p>The&nbsp;<b>Genesys Principal AI Solution Architect</b>&nbsp;is&nbsp;a&nbsp;senior&nbsp;presales&nbsp;AI&nbsp;specialist who&nbsp;operates&nbsp;across&nbsp;three&nbsp;core&nbsp;motions: &nbsp;</p><br><ul><li>Driving&nbsp;strategic AI opportunities&nbsp;with&nbsp;customers and&nbsp;sales&nbsp;teams&nbsp;&nbsp;</li><li>Scaling the field through reusable assets, technical enablement, and coaching&nbsp;</li><li>Shaping product and go-to-market direction through real-world customer and field feedback&nbsp;&nbsp;</li></ul><p>This role requires a blend of deep AI technical acumen, exceptional&nbsp;sales, communication, and executive storytelling&nbsp;skills, and the ability to translate complex capabilities into clear, actionable business value.&nbsp;</p><br><p><b>Key Responsibilities:</b>&nbsp;</p><br><ul><li><b>Design end-to-end AI systems for customer experience use cases.&nbsp;</b>Architect reliable, production-ready AI solutions that go beyond prompt design, combining LLMs, deterministic workflows,&nbsp;tools,&nbsp;and orchestration layers. Define how AI interacts across the full journey (self-service, agent&nbsp;copilot,&nbsp;journey management, and&nbsp;back-office&nbsp;automation), including fallback strategies, human handoff, and failure handling. &nbsp;</li><li><b>Optimize&nbsp;retrieval-augmented generation (RAG) and knowledge architectures to extend Genesys solutions where&nbsp;required</b>.&nbsp;Design scalable knowledge and retrieval strategies that ground AI responses in enterprise data. Develop approaches for content structuring, chunking, embedding, and ranking to ensure accuracy, relevance, and freshness. Partner with customers to align AI outputs with trusted knowledge sources while balancing performance, latency, and governance requirements.&nbsp;</li><li><b>Establish AI evaluation frameworks and quality measurement strategies</b>.&nbsp;Define how success is measured for AI-driven experiences, including accuracy, containment, customer satisfaction, and business impact. Create test sets, evaluation methodologies, and feedback loops to continuously improve performance. Translate technical quality metrics into business-relevant outcomes to support customer decision-making and adoption.&nbsp;</li><li><b>Engineer contextual AI experiences that&nbsp;leverage&nbsp;real-time data and conversation state</b>.&nbsp;Design how AI systems incorporate dynamic&nbsp;context&nbsp;such as customer data, interaction history, and external signals.&nbsp;Optimize&nbsp;context&nbsp;management&nbsp;and prompt structure to maximize relevance while managing token limits and response quality. Ensure AI interactions&nbsp;remain&nbsp;coherent, personalized, and aligned across channels and touchpoints.&nbsp;</li><li><b>Design for scalability, latency, and cost efficiency in enterprise environments</b>.&nbsp;Evaluate and&nbsp;optimize&nbsp;AI solutions for real-world constraints, including response time (especially for voice), throughput, and cost at scale. Make informed tradeoffs across model selection, caching strategies, and architecture patterns to deliver&nbsp;performant&nbsp;and economically&nbsp;viable&nbsp;solutions. Ensure designs meet enterprise expectations for reliability and responsiveness.&nbsp;</li><li><b>Leverage expert-level knowledge of Genesys AI capabilities&nbsp;</b>to articulate and&nbsp;demonstrate&nbsp;product value to customers and prospects.&nbsp;</li><li><b>Support pre-sales activities</b>&nbsp;such as technical discovery, solution design, product demonstrations, sandbox/trial engagements, AI integration guidance, and value assessments.&nbsp;</li><li><b>Design and deploy&nbsp;AI&nbsp;prototypes&nbsp;in sandbox&nbsp;</b>and/or customer development environments to&nbsp;validate&nbsp;use cases, integrations, latency, and success criteria<b>,&nbsp;</b>and to highlight the differentiated value of Genesys AI.&nbsp;</li><li><b>Partner with account teams and&nbsp;Professional Services&nbsp;to transition successful prototypes into production pilots&nbsp;</b>supporting technical&nbsp;handoff,&nbsp;hardening, KPI alignment, and business outcome validation.&nbsp;</li><li><b>Build integrations to&nbsp;third-party systems via RESTful APIs and emerging interoperability patterns such as MCP and A2A</b>&nbsp;showcasing&nbsp;the art of the possible&nbsp;with&nbsp;Genesys Cloud AI solutions.&nbsp;</li><li><b>Develop reusable technical assets&nbsp;</b>and enable Solution Consultants, partners, and account teams through workshops, coaching, and scalable technical content.&nbsp;</li><li><b>Provide technical feedback and strategic insights to&nbsp;Product Management and Engineering&nbsp;</b>on AI product design, implementation considerations, and customer-driven enhancements.&nbsp;</li><li><b>Influence CIO/CTO-level stakeholders and position Genesys</b>&nbsp;as integral to an organization’s broader IT and transformation strategy.&nbsp;</li></ul><p><b>Requirements:</b>&nbsp;</p><br><ul><li><b>AI Architecture &amp; Technical Judgment:</b>&nbsp;Hands-on experience&nbsp;designing&nbsp;modern AI solutions&nbsp;for customer experience&nbsp;orchestration&nbsp;and contact center use cases&nbsp;using the right&nbsp;mix of&nbsp;classic ML, NLU/NLP,&nbsp;retrieval-based systems,&nbsp;LLMs, orchestration patterns,&nbsp;tool&nbsp;use&nbsp;and agentic&nbsp;approaches. Ability to make and defend architecture tradeoffs across latency, cost, explainability, governance, multilingual requirements, and business risk.&nbsp;</li><li><b>Enterprise Integration &amp; Real-Time Design:</b>&nbsp;Expertise&nbsp;integrating AI solutions with enterprise platforms, knowledge sources,&nbsp;RESTful&nbsp;APIs, event-driven architectures, identity systems, and broader cloud ecosystems. Able to&nbsp;design&nbsp;for&nbsp;real-world constraints including voice latency, fallback paths, throughput, reliability, and secure data access.&nbsp;</li><li><b>Evaluation, Governance &amp; Observability:</b>&nbsp;Ability to define AI evaluation strategies, success metrics, and monitoring approaches across offline and online testing, retrieval quality, tool-call accuracy, safety, drift, auditability, and cost control.&nbsp;</li><li><b>Executive Communication &amp; Field Enablement:</b>&nbsp;Strong ability to translate complex AI architectures into clear business value for technical and executive stakeholders, while also creating reusable assets, workshops, and enablement content that scale field capability across the SC organization.&nbsp;</li><li><b>Prompt Design &amp; AI Workflow Optimization</b>: Practical experience designing prompts, context strategies, and orchestration flows as part of a broader system architecture, rather than as a standalone discipline.&nbsp;</li><li><b>Technical Demonstration Prowess:&nbsp;</b>Proven&nbsp;ability to create, deliver, and adapt compelling technical demonstrations and presentations that clearly articulate AI integration points and business impact.&nbsp;</li><li><b>Sales&nbsp;Acumen</b>:&nbsp;Demonstrated&nbsp;success partnering with sales teams to understand customer challenges and provide AI-focused technical solutioning.&nbsp;</li><li><b>Business&nbsp;Value&nbsp;Orientation:</b>&nbsp;Ability to&nbsp;identify&nbsp;opportunities for process optimization and recommend AI-driven solutions that enhance customer outcomes and operational efficiency.&nbsp;</li><li><b>Executive&nbsp;Presence:&nbsp;</b>Proven&nbsp;ability to influence CIO/CTO decision-makers.&nbsp;</li><li>Strong understanding of the Genesys Cloud platform and Genesys AI preferred.&nbsp;</li><li>Foundational understanding of programming concepts (Python preferred).&nbsp;</li><li>Fluency in English and Arabic languages.</li><li>French language fluency as a plus.</li></ul><p>#LI-MC1</p><br><br><p><span><b>Working at Genesys</b></span></p><br><ul><li><span><b>AI at enterprise scale</b>&nbsp;– Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+&nbsp;new AI features were released in the last fiscal year.</span></li><li><span><b>A flexible-first culture</b> – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.</span></li><li><span><b>Growth in the AI era</b> – Build future-ready skills through mentorship, learning programs, leadership development and education support.</span></li><li><span><b>Time to recharge and give back</b> – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.</span></li><li><span><b>Recognized globally </b>– Genesys is </span><span><u>Great Place to Work®</u></span><span>certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.</span></li></ul><p><span>Learn more about our culture, AI innovation and sustainability commitments through our </span><span><u>Careers site</u></span><span> and </span><span><u>Sustainability Report.</u></span></p><br><br><p><span><b>What Happens After You Apply</b></span></p><br><p><span>After you apply, here's what you can typically expect:</span></p><br><ul><li><span>Our Talent Acquisition team reviews your application with the hiring team.</span></li></ul><ul><li><span>A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.
</span></li></ul><ul><li><span>Next, you'll meet the hiring manager and other members of the interview team.</span></li></ul><ul><li><span>We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.</span></li></ul><ul><li><span>After interviews are complete, our team will follow up with the final steps.</span></li></ul><p><span>Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.</span></p><br><br><p><span><b>Stay Connected</b></span></p><br><p><span>Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.</span></p><br><p><span><u>Get notified about relevant opportunities</u></span><span>.</span></p><br><br><span><b>Be the one building what's next - where AI, experience and impact come together.</b></span><br><p><span><b>Employee Referral</b></span></p><br><p><span>If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.</span></p><br><br><p><span><b>About Genesys:</b></span></p><br><p><span>Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit&nbsp;</span><span>www.genesys.com</span>.</p><br><br><p><span><b>Reasonable Accommodations:</b></span></p><br><p><span>If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at</span> reasonable.accommodations@genesys.com.</p><br><br><p><span>You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.</span></p><br><p><span>This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.</span></p><br><br><p><span><b>Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression,&nbsp;marital status, domestic partner status,&nbsp;national origin, genetics, disability,&nbsp;military and&nbsp;veteran status, and other protected characteristics.</b></span></p><br><br><p><i>Please note that recruiters will never ask for sensitive personal or financial information during the application phase.</i></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br></span><p><span>• &nbsp; &nbsp;The individual is responsible for the delivery of the Bank’s Transaction Banking (TB) product and services to the clients within the agreed contractual service agreements, and that all digital integrations are as seamless as possible. These includes implementing client-specific service propositions, leading virtual client service teams, managing service escalations, driving service excellence, and strengthening client relationships through proactive engagement, service reviews, and continuous improvement initiatives.The team also serves as the key point of contact for supporting and onboarding clients, and provides project management support (i.e., ensure smooth flow of the project, capturing issues and risks, maintaining action plans with follow ups, and delivering a timely solution to meet the client’s expectations) and account management support (i.e., understanding clients’ business strategy and needs) to support implementation of TB products.</span><br><span>• &nbsp; &nbsp;This role is responsible for driving the agenda of TB Global Implementation and Cash Client Service Group within the respective countries, and ensuring the end-to-end delivery of the TB solution, this includes managing a team of Implementation Managers, relationship development, revenue retention, continuous drive to improve the deal cycle timings, and high client satisfaction to accelerate revenue realisation. &nbsp;Additionally, collaboration with other Cluster / Country Heads across the TB organisation will be required to continuously improve client experience and drive a consistent global experience for our clients.</span></p><br><br><b>Key Responsibilities</b> <br><p><span><strong>Strategy</strong></span><br><span>• &nbsp; &nbsp;Drive the Global Implementation and Cash Client Service Group Strategy within respective Cluster/Country, includes identifying and/or creating opportunities to uplift and/or re-establish the profile/identity of the Global Implementation and Cash Client Service Group team&nbsp;</span><br><span>• &nbsp; &nbsp;Ensure active engagement and ongoing alignment with the wider TB business strategy &amp; priorities</span><br><span>• &nbsp; &nbsp;Build in sustainability when developing frameworks and/or redesigning processes, systems, and operating models</span><br><span>• &nbsp; &nbsp;Collaboratively design a suite of capabilities and services in line with respective client tiering, participation for bespoke services in collaboration with partners</span><br><span>• &nbsp; &nbsp;Lead the roll-out of Client Implementation and Cash Client Service Group Harmonization&nbsp;</span><br><span>• &nbsp; &nbsp;Fronting client conversations (Treasury, CFO above) on key pitches to driver overall TB proposition</span><br><span>• &nbsp; &nbsp;Drive focused client sessions with Sales, Coverage, Product, and other partners to position overall propositions&nbsp;</span><br><span>• &nbsp; &nbsp;Develop regular connect sessions with clients as part of building client relationships, including actively participating in various client forums/events/conferences, strategic discussions, etc.</span><br><span>• &nbsp; &nbsp;Develops, owns, and drives strategic plan/roadmap of client deal management within respective Cluster/Country, ensuring alignment with overall TB Groups and respective Cluster/Country strategies</span><br><span>• &nbsp; &nbsp;Drives strategic plan/roadmap of client deal management&nbsp;</span></p><br><br> <br><p><span><strong>Business</strong></span><br><span>• &nbsp; &nbsp;Drive a continuous improvement model; with the aim to drive efficiency and simplified client experience, ensuring appropriate implementation model is “fit” for clients + TB business priorities, etc.; Including: Client engagement model to mirror client organizations, Harmonization and alignment across partner groups etc.</span><br><span>• &nbsp; &nbsp;Serve as the primary escalation point for critical client service issues, coordinating resolution with internal stakeholders.</span><br><span>• &nbsp; &nbsp;Ensure recurring client service issues are escalated and addressed through appropriate governance and client experience forums.</span><br><span>• &nbsp; &nbsp;Provide expertise advice for change/ transition management for Implementation</span><br><span>• &nbsp; &nbsp;Proactively identify and drive opportunities to streamline processes to improve client experience, including collaborating with functional partners</span><br><span>• &nbsp; &nbsp;Identify opportunities to improve existing operating model, including the current resourcing, location and client footprint strategy aligned with implementation structure</span><br><span>• &nbsp; &nbsp;Develop an approach to build bench strength within the respective Cluster/Country</span><br><span>• &nbsp; &nbsp;Drive succession planning to actively manage attrition</span><br><span>• &nbsp; &nbsp;Actively managing costs; including identifying opportunities to reduce costs</span><br><span>• &nbsp; &nbsp;Actively drive the management of team productivity and capacity in relation to onshore and offshore activities&nbsp;</span><br><span>• &nbsp; &nbsp;Represent Implementation in Management forums; clearly articulate achievements (including landmark deals), product/client feedback, key challenges, etc. to help drive visibility of the Implementation team across the business</span></p><br><br> <br><p><span><strong>Processes</strong></span><br><span>• &nbsp; &nbsp;Ensures effective and disciplined usage of the Implementation Management system for self and team</span><br><span>• &nbsp; &nbsp;Has product knowledge in both cash, trade and other TB products in scope</span><br><span>• &nbsp; &nbsp;Drive overall Client + Project Management discipline, including effective usage of tools and systems, ensuring trusted and accurate data for reporting, and planning purposes, including oversight of key deals turnaround times management and feedback loops to business / support partners</span><br><span>• &nbsp; &nbsp;Active engagement in key RFP and provide guidance to Implementation managers in providing RFP/RFI responses on the implementation component as part of the Deal team</span><br><span>• &nbsp; &nbsp;Collaborate with Sales, Product Management, Product Development, Channel Management, Technology and Operations teams for the solution designs&nbsp;</span><br><span>• &nbsp; &nbsp;Conduct critical reviews on deal handover, validate deal size, expected revenue and deal requirements&nbsp;</span><br><span>• &nbsp; &nbsp;Develop and nurture client relationships to ensure the products and services remain aligned to client needs</span><br><span>• &nbsp; &nbsp;Provide technical feedback as required to Product Owners and/or distribution teams for continuous iteration of product development.</span><br><span>• &nbsp; &nbsp;Oversee the overall Project Management of the end-to-end implementation cycle of key deals (incl. technical discussions, execution of documentation, ERP integration, liquidity and limit set up, planning testing and training, onboarding)</span><br><span>• &nbsp; &nbsp;Work closely with clients and Product Management during the project requirement gathering, developing technical solutions, system integrations, user testing and training</span><br><span>• &nbsp; &nbsp;Seamlessly transition the implemented product and services to service teams for BAU client servicing</span><br><span>• &nbsp; &nbsp;Drive focus on sustainability when considering Implementation’s global strategy, processes, systems, and operating model, as well as in delivering the implementation</span><br><span>• &nbsp; &nbsp;Work with Technology and Operations to design and implement platforms / ecosystem to support TB products</span><br><span>• &nbsp; &nbsp;Understand and utilize emerging technologies and innovations to improve product offerings and meet evolving client needs</span><br><span>• &nbsp; &nbsp;Work closely with external partners to support clients in their digitisation journey, ensuring efficient implementation experience for the clients&nbsp;</span><br><span>• &nbsp; &nbsp;Adopt emerging technologies and partnerships with digital ecosystems to identify opportunities to simplify / improve business processes</span></p><br><br> <br><p><span>• &nbsp; &nbsp;Constructively drives an integrated approach with partners to capture client feedback opportunities&nbsp;</span><br><span>• &nbsp; &nbsp;Drive post implementation activities, including:</span><br><span>o &nbsp; &nbsp;Post Implementation Surveys</span><br><span>o &nbsp; &nbsp;Sharing constructive client feedback with relevant partners</span><br><span>o &nbsp; &nbsp;Utilising feedback to continuously improve our implementation quality and cycle times</span><br><span>• &nbsp; &nbsp;Monitor, track, and resolve client service issues through structured service management practices.</span><br><span>• &nbsp; &nbsp;Participate in regular service review meetings and ensure agreed actions are completed.</span><br><span>• &nbsp; &nbsp;Maintain accurate client service issue logs and drive timely resolution of identified concerns.</span><br><span>• &nbsp; &nbsp;Strengthen collaboration across Coverage, Sales, Product, Operations, and Functional Partner teams to improve service outcomes.</span><br><span>• &nbsp; &nbsp;Capture and share client service insights, service review outcomes, and remediation actions with relevant stakeholders.</span><br><span>• &nbsp; &nbsp;Ensure client complaints are logged and managed in line with the Bank's Complaints Policy.</span><br><span>• &nbsp; &nbsp;Leverage available reporting tools and client experience dashboards to identify trends, address root causes, and improve service performance.</span><br><span>• &nbsp; &nbsp;Help drive sustainability when considering processes, systems, and operating model</span><br><span>• &nbsp; &nbsp;Where applicable, understand emerging technologies and innovations to help improve product offerings to meet evolving client needs</span><br><span>• &nbsp; &nbsp;Engage in discussions regarding emerging technologies and partnerships with digital ecosystems to identify opportunities to simplify/improve business processes</span></p><br><br> <br><p><span><strong>People &amp; Talent</strong></span><br><span>• &nbsp; &nbsp;Create a safe, inclusive, and collaborative environment for all team members</span><br><span>• &nbsp; &nbsp;Promote growth and development and ensure team members have active development/growth plans</span><br><span>• &nbsp; &nbsp;Encourage open and regular transparent conversations, including two-way feedback loops</span><br><span>• &nbsp; &nbsp;Provide ongoing mentorship and guidance&nbsp;</span><br><span>• &nbsp; &nbsp;Ensure appropriate succession plans are in place</span><br><span>• &nbsp; &nbsp;Adopt and drive a data driven culture</span><br><span>• &nbsp; &nbsp;Create a culture of trust and continuous learning mindset</span><br><span>• &nbsp; &nbsp;Encourage an environment of high performance, growth, and career mobility</span><br><span>• &nbsp; &nbsp;Create internal identity/visibility and actively participate in external awards/surveys</span><br><span>• &nbsp; &nbsp;Foster effective leadership at every level</span><br><span>• &nbsp; &nbsp;Develop, own and drive diversity and inclusion&nbsp;</span><br><span>• &nbsp; &nbsp;Create training plans to build on technical competencies for effective project management</span><br><span>• &nbsp; &nbsp;Foster a safe environment to encourage team members to be brave and speak out</span></p><br><br> <p><span><strong>Risk Management</strong></span><br><span>• &nbsp; &nbsp;Collaboratively drive a holistic data management framework for Implementation and Cash Client Service system, driving a consistent definition and usage of attributes and reference data across all Clusters, including proactively addressing data quality issues</span><br><span>• &nbsp; &nbsp;Ensure adherence to all local regulatory, legal and compliance requirements</span><br><span>• &nbsp; &nbsp;Adherence to all bank’s policy and standards, including eLearning courses for entire team</span><br><span>• &nbsp; &nbsp;Effective governance of business controls; including developing new business controls if gaps are identified</span><br><span>• &nbsp; &nbsp;Proactive risk management; includes delivery + operational risks</span><br><span>• &nbsp; &nbsp;Chair Cluster/Country Implementation Governance forums; drive key discussion points on deal status alignment (F2B), openly discuss issues and collaboratively solve issues where possible</span><br><span>• &nbsp; &nbsp;Where applicable, ensure credit, operational, legal, regulatory, reputation, compliance is held to the highest standards of risk management</span></p><br><br> <br><p><span><strong>Governance</strong></span><br><span>• &nbsp; &nbsp;Adherence to all bank’s policy and standards, including eLearning courses for direct reports (where applicable)</span><br><span>• &nbsp; &nbsp;Ensure implementation governance controls are properly executed by the teams</span><br><span>• &nbsp; &nbsp;Assist with the governance of business controls; including identifying opportunities to develop new business controls&nbsp;</span><br><span>• &nbsp; &nbsp;Participate in Cluster/Country Implementation Governance forums to support Cluster Head/Lead and/or Country Head/Lead</span><br><br><span><strong>Regulatory &amp; Business Conduct</strong></span><br><span>• &nbsp; &nbsp;Display exemplary conduct and live by the Group’s Values and Code of Conduct.&nbsp;</span><br><span>• &nbsp; &nbsp;Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</span><br><span>• &nbsp; &nbsp;Keep abreast with regulatory changes to ensure TB products are compliant with relevant risk management guidelines / policies and procedures (e.g., electronic banking, technology, ESG, etc.)</span><br><span>• &nbsp; &nbsp;Keep abreast with changing regulatory requirements and provide advisory support to clients</span><br><span>• &nbsp; &nbsp;Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.</span><br><span>• &nbsp; &nbsp;Completion of all mandatory risk and compliance training including e-learning within stated timeframes</span></p><br><br> <br><p><span><strong>Key stakeholders</strong></span><br><span>Internal</span><br><span>• &nbsp; &nbsp;Global &amp; Cluster Implementation Heads, Program Execution Head</span><br><span>• &nbsp; &nbsp;Transaction Banking Sales and Coverage MT and directs</span><br><span>• &nbsp; &nbsp;Transaction Banking MT and directs</span><br><span>• &nbsp; &nbsp;Cluster and Country MT</span><br><span>• &nbsp; &nbsp;COO and directs</span><br><span>• &nbsp; &nbsp;Service MT and directs</span><br><span>• &nbsp; &nbsp;DCS MT and directs</span><br><span>• &nbsp; &nbsp;Technology delivery teams MT and directs (PSS, etc.)</span></p><br><br> <p><span>External</span><br><span>• &nbsp; &nbsp;Treasury Senior Stakeholders</span><br><span>• &nbsp; &nbsp;Client Senior Stakeholders (all segments)</span><br><span>• &nbsp; &nbsp;Third Party Providers</span></p><br><br><b>Skills and Experience</b> <br><p><span>• &nbsp; &nbsp;Application Programming Interfaces (APIs)</span><br><span>• &nbsp; &nbsp;Client experience, behaviours and preferences</span><br><span>• &nbsp; &nbsp;Operational Risk</span><br><span>• &nbsp; &nbsp;Change/ Project Management</span><br><span>• &nbsp; &nbsp;System and technology integration</span><br><span>• &nbsp; &nbsp;Communication &amp; Presentation skills</span><br><span>• &nbsp; &nbsp;Stakeholder Management</span><br><span>• &nbsp; &nbsp;Strategic Thinking</span></p><br><br><b>Qualifications</b> <br><p><span>• &nbsp; &nbsp;15+ years of banking and finance industry experience or similar industry</span><br><span>• &nbsp; &nbsp;15+ years’ experience in Client Implementation with strong delivery focus&nbsp;</span><br><span>• &nbsp; &nbsp;Has strong project management disciplines</span><br><span>• &nbsp; &nbsp;Extensive knowledge in API, system and technology integrations, and Transaction Banking products</span><br><span>• &nbsp; &nbsp;Creative problem-solver with a strategic mindset&nbsp;</span><br><span>• &nbsp; &nbsp;Outstanding written and verbal communication skills, including presentation skills</span><br><span>• &nbsp; &nbsp;Able to manage ambiguity in uncertain situations whilst maintaining a strategic mindset</span><br><span>• &nbsp; &nbsp;Effectively manage escalations, including driving resolutions and/or appropriately escalating to senior MT (internal + external)</span><br><span>• &nbsp; &nbsp;Experience in managing a team where team members are in multiple countries</span><br><span>• &nbsp; &nbsp;Proven track record of successfully delivering large, complex, and cross-border deals</span><br><span>• &nbsp; &nbsp;PMP certification is a plus</span></p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br> <p>Together we:</p><br><br> <ul> <li><b>Do the right thing</b>&nbsp;and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle,</b>&nbsp;continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together,</b>&nbsp;we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b>&nbsp;we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance,</b>&nbsp;with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off</b>&nbsp;including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working</b>&nbsp;options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support</b>&nbsp;through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,&nbsp;global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture</b>&nbsp;to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation,</b>&nbsp;one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Org. Setting and Reporting<br>The Convention on the Conservation of Migratory Species of Wild Animals (CMS) is a global intergovernmental treaty aimed at the conservation and sustainable use of migratory species and their habitats. Numerous additional intergovernmental instruments on migratory species conservation have been adopted under the broad umbrella of CMS and are supported by the CMS Secretariat. The CMS Secretariat also serves as the Secretariat for the Agreement on the Conservation of Small Cetaceans of the Baltic, North East Atlantic, Irish and North Seas (ASCOBANS). In addition, two regional agreements adopted under CMS have their own Secretariats, which are co-located with the CMS Secretariat in Bonn: the Agreement on the Conservation of African-Eurasian Migratory Waterbirds (AEWA) and the Agreement on the Conservation of Populations of European Bats (EUROBATS). The United Nations Environment Programme (UNEP) is the designated entity within the United Nations system for addressing environmental issues at the global and regional levels. Its mandate is to coordinate the development of environmental policy consensus by keeping the global environment under review and bringing emerging issues to the attention of Governments and the international community for action. In the present context, UNEP provides administrative services to the CMS, AEWA, ASCOBANS and EUROBATS Secretariats. This position is located at the CMS Office – Abu Dhabi. The Office coordinates the implementation of the Memorandum of Understanding on the Conservation of Migratory Birds of Prey in Africa and Eurasia (Raptors MoU) and the Memorandum of Understanding on the Conservation and Management of Dugongs and their Habitats throughout their Range (Dugong MoU). Under the overall supervision of the CMS Executive Secretary and the direct supervision of the Executive Coordinator of the CMS Office – Abu Dhabi, the Programme Management Officer heads the Raptors MoU Coordinating Unit. The work of the Coordinating Unit focuses on six core areas: (1) MoU processes; (2) support to the Technical Advisory Group; (3) national and regional strategies; (4) the Vultures Multi-species Action Plan; (5) the Saker Falcon Global Action Plan; and (6) cross-cutting issues, including illegal killing, taking and trade, poisoning, and electrocution. The Programme Management Officer will jointly supervise the Associate Programme Management Officer with the Dugong MoU Coordinator. The Associate Programme Management Officer supports the implementation of both the Raptors MoU and the Dugong MoU and contributes to the broader programme of work of the CMS Office – Abu Dhabi. More information on the Raptors MoU is available at: https://www.cms.int/raptors/ The incumbent will be responsible for the following functions:<br> Responsibilities<br>1. Organize, manage and provide services to facilitate the MOU's work programme by: a. Providing the necessary support to implement the MOU's programme of work (POW) including its Action Plan and the various action plans on migratory birds of prey developed under the MOU's framework, including the mobilization of financial and in-kind resources b. Providing secretariat services to the MOU, the Meeting of Signatories (MOS), the MOU's Technical Advisory Group (TAG), as well as the MOU's various task forces, coordinating groups, and working groups c. Regularly planning, organizing and providing support to MOU meetings and workshops, drafting technical and policy-oriented papers, coordinating the preparation of expert interventions, managing meeting arrangements and secretariat services d. Coordinating development and implementation of new international species actions plans and supporting MOU Signatories to elaborate national strategies to address threats to migratory birds of prey. 2. Promote interest in and mobilize financial and in-kind resources for the Raptors MOU and its associated processes and initiatives by: a. Developing and executing a communications strategy b. Developing and executing a resource mobilization strategy c. Developing new and deepening existing partnerships with intergovernmental organisations (IGOs), non-governmental organisations (NGOs) and other entities as appropriate; d. Representing the Raptors MOU in international meetings and conferences e. Representing the Raptors MOU in meetings and conferences within the United Arab Emirates the Coordinating Unit's host country 3. Identify opportunities to capture synergies with other international initiatives and processes by: a. Collaborating proactively with the CMS Secretariat, in particular its Avian Unit, including to capture synergies with respect to Implementation, and to provide contributions to the CMS Conference of the Parties, Standing Committee and Scientific Council as appropriate b. Liaising with Raptors MOU Focal Points, TAG members and key stakeholders and experts from IGOs, NGOs and the raptor research and conservation community c. Liaising with organisations and the research and conservation community in the United Arab Emirates 4. Undertake finance, administrative and supervisory responsibilities to facilitate operations of the Raptors MOU Coordinating Unit and CMS Office -Abu Dhabi by: a. Supervising an Associate Programme Officer and when needed short-term consultant(s) and intern(s) b. Performing general and routine office management practices including effective budget management and stewardship c. Applying UN rules and regulations, including overseeing the development, implementation and monitoring of and reporting on legal agreements in line with UN rules. 5. Collects and analyzes data to identify trends or patterns and provide insights through graphs, charts, tables and reports using data visualization methods to enable data-driven planning, decision-making, presentation and reporting. 6. Perform other duties as required.<br> Competencies<br>PROFESSIONALISM: Knowledge and understanding of theories, concepts and approaches relevant to avian conservation, including the ability to identify issues, formulate opinions, make conclusions and recommendations. The ability to analyze and interpret data in support of decision-making and convey resulting information to management. Shows pride in work and in achievements; Demonstrates professional competence and mastery of subject matter; Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Is motivated by professional rather than personal concerns; Shows persistence when faced with difficult problems or challenges; Remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed. PLANNING AND ORGANIZATION: Develops clear goals that are consistent with agreed strategies; Identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.<br> Education<br>Advanced university degree (Master's degree or equivalent) in biology, ecology, zoology or environmental studies and/or a field related to species conservation and management is required. A first level university degree in combination with two (2) additional years of qualifying experience may be accepted in lieu of the advanced university degree. Successful completion of both degree and non-degree programs in data analytics, business analytics or data science programs is desirable.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>A minimum of seven (7) years of progressively responsible professional work experience in the field of species conservation and management or related area is required. At least three (3) years of work experience in an international setting, such as an intergovernmental or international conservation organization, is required. Experience with avian species conservation issues is required. Experience with raptors conservation issues is desirable. Experience in working on issues related to migratory species of wild animals is desirable. Experience with Multilateral Environmental Agreements (MEAs) conference procedures, practices and administrative rules is desirable. Two (2) years or more of experience in data analytics or related area is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. French <b>and</b> Arabic are desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIIUN Level IIIUN Level IIIUN Level III<br>Desirable LanguagesLanguageReadingWritingListeningSpeaking<br><b>French</b>UN Level IIUN Level IIUN Level IIUN Level II<br><b>Arabic</b>UN Level IIUN Level IIUN Level IIUN Level II<br> <br> Assessment<br>Evaluation of qualified candidates for this position may include a substantive assessment which will be followed by a competency-based interview.<br> Special Notice<br>Appointment against this project position is for an initial period of one (1) year and may be subject to extension. External candidate selected will be granted a fixed-term appointment limited ("FTA limited") in accordance with section 2.2 (b) of administrative instruction ST/ Al/2013/1 on Administration of fixed-term appointments. Renewal of appointment is contingent upon continued existence of mandate and availability of funding. If this position is discontinued, the incumbent will be separated from service. United Nations Secretariat staff members who meet the definition of "internal candidate" in staff rule 4.10, who are selected for a position subject to FTA limited will be reassigned to the position without a lien to their parent position. Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position. Individual Contractors and Consultants who have worked within the UN Secretariat in the last six months, are ineligible to apply for or be appointed to any professional and higher temporary or fixed ­term positions, within six months of the end of their current or most recent service. For such positions, at least six months need to have elapsed between the end of a consultancy or individual contract and the time of application and consideration for an appointment as a staff member under the Staff Rules and Regulations of the United Nations. The requirement is not applicable when a person considered for appointment is serving or has previously served as affiliated personnel (for example as a consultant, individual contractor, intern or gratis personnel) with a specialized agency or an Office, Fund or Programme such as UNHCR, UNICEF, UNDP or UNOPS which is separately administered and funded from voluntary contributions. When completing the Candidate Profile form, ensure ALL fields, ALL professional experience and contact information are completed and up to date. When responding to the Job Fit Questionnaire, ensure that the respective period(s) of relevant experience are clearly stipulated. This information is the basis for the hiring manager to assess your eligibility and suitability for the position and to contact you. At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. All applicants are strongly encouraged to apply on-line as soon as possible after the job opening has been posted and well before the deadline stated in the job opening. On-line applications will be acknowledged where an email address has been provided. If you do not receive an e-mail acknowledgement within 24 hours of submission, your application may not have been received. If the problem persists, please seek technical assistance through the Inspira "Contact Us" link.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section ‎2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>