Jobs For Disabled People in UAE
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Disability Support Specialist (Occupational Therapist / Speech Therapist / RN)<br>**Location:** Australia<br>**Remuneration:** $80,000+ AUD per annum (based on experience)<br><br>**About the Role**<br>We are seeking a compassionate, highly skilled professional to join our client’s team in Australia to provide dedicated support for both children and adults with autism. This role offers flexible living arrangements, with the option for live-in accommodation (private bedroom and ensuite bathroom provided) or independent local rental.<br><br>*Note: While candidates may hold qualifications as an Occupational Therapist, Speech Therapist, or Registered Nurse, the successful candidate will formally work under the **Disability Support Worker** classification in Australia.*<br><br>**Key Responsibilities**<br><br>* Deliver specialized daily support and behavioral assistance tailored to children and adults on the autism spectrum.<br>* Conduct specialized toilet training programs and manage comprehensive personal care needs with dignity and respect.<br>* Implement support strategies that align with therapeutic goals to enhance the client's quality of life.<br>* Maintain a clean, safe, and supportive environment within the home.<br><br>**Required Qualifications & Experience**<br><br>* **Professional Background:** Must hold at least one of the following credentials:<br>* Qualified Occupational Therapist<br>* Qualified Speech Therapist<br>* Registered Nurse (RN) with direct, hands-on autism care experience<br><br><br>* **Experience:** Minimum of 5 years of experience in disability care or relevant clinical practice.<br>* **Specialized Skills:** Proven hands-on experience in toilet training techniques for individuals with autism.<br>* **Versatility:** Comfortable and experienced in working with both pediatric and adult clients.<br>* **Personal Care:** Full willingness to handle hands-on personal hygiene and daily living support.<br><br>**Compensation & Benefits**<br><br>* Competitive starting base salary of **$80,000 AUD** (negotiable upward based on qualifications and depth of experience).<br>* Accommodation option: Private bedroom and private bathroom provided in the family home, or assistance/flexibility to secure independent housing.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<div dir="rtl"><p><span><span><strong>أهداف الوظيفية</strong></span></span></p><br><p><span><span>تقييم الأطفال تقييم مبدئي بإستخدام أدوات تقييم مبسطة ومسح نمائي وترتكز على المجالات الإدراكية، والوظائف والمقوّمات المطلوبة للقراءة والكتابة والحساب وتنفيذ الخطط والبرامج العلاجية الخاصة بالحالات ومتابعة تطورها.</span></span></p><br><p><span><span><strong>الواجبات والمسؤوليات التشغيلية</strong></span></span></p><br><ol><li><p><span><span>إجراء التقييم الأولي بإستخدام أدوات تقييم مبدئية وأدوات مسح نمائي لحالات الأطفال في </span><span>المركز</span><span> والاجتماع مع ذويهم لتسجيل وتحديد احتياجات التأهيلية والعلاجية.</span></span></p><br></li><li><p><span><span>تقديم جلسات التربية الخاصة والتأهيل الفردي والجماعي وتنفيذ الأنشطة اللازمة لتطبيق خطط التدخل الشاملة والمتعلقة بالنواحي التعليمية والاكاديمية بالتنسيق مع الفريق المعالج.</span></span></p><br></li><li><p><span><span>تنفيذ خطط تدريب أولياء أمور الأطفال في مجال التربية الخاصة على طرق التدخل اللازمة لدعمهم في المنزل والظروف الخارجية المختلفة .</span></span></p><br></li><li><p><span><span>المشاركة في تنفيذ خطط تدريب مقدمي الخدمات للأطفال في المدارس ومقدمي الخدمات في الجهات الخارجية الخاصة والحكومية في مجال التربية الخاصة والعمل على ضمان تقديم خدمات للأطفال بكفاءة وفعالية .</span></span></p><br></li><li><p><span><span>المشاركة مع الفريق في تنفيذ برامج دمج الأطفال في المجتمع وفي المدراس والتأكد من تنفيذ استراتيجيات التربية الخاصة الواردة في خطة التأهيل في بيئة الأطفال الطبيعية.</span></span></p><br></li><li><p><span><span>المشاركة في تنفيذ برامج تدريبية وجلسات توعوية لمقدمي الخدمات والمدارس في مجال التربية الخاصة لضمان تطبيق أفضل الممارسات وتأهيل الأطفال في البيئة الطبيعية.</span></span></p><br></li><li><p><span><span>رصد</span><span>مدى تطور الأطفال من الناحية الاكاديمية بشكل دوري عن طريق تحديد </span><span>محاور التقدم </span><span>في الوصول الى الأهداف الموضوعة في الخطة وتسجيلها أولاً بأول ورفع التوصيات للأخصائي الأول لادراجها في الخطة الشاملة لتأهيل الأطفال.</span></span></p><br></li><li><p><span><span>المشاركة في الاجتماعات الدورية بفرق العلاج وأسر الأطفال لمناقشة الحالات وتطورها.</span></span></p><br></li><li><p><span><span>توثيق الأنشطة المقدمة للأطفال في مركز التأهيل وكافة العمليات المنفذة في النظام الالكتروني والعمل على تحديث تلك البيانات بشكل دوري.</span></span></p><br></li><li><p><span><span>الإلتزام بسياسات وإجراءات أمن المعلومات المعتمدة بالهيئة والعمل على الامتثال بالضوابط لضمان سرية المعلومات</span></span></p><br></li><li><p><span><span>أية</span><span> مهام واختصاصات أخرى في نطاق مسئوليات الوظيفة.</span></span></p><br></li></ol> <p><span><span><strong>المتطلبات التعليمية</strong></span></span></p><br><p><span><span>·</span></span><span><span>بكالوريوس تربية خاصة أو ما يعادلها.</span></span></p><br><p><span><span>·</span></span><span><span>إجادة اللغتين العربية والانجليزية (محادثة وكتابة).</span></span></p><br><p><span><span><strong>متطلبات الخبرة</strong></span></span></p><br><p><span><span>·</span></span><span><span>5 سنوات في مجال التربية الخاصة</span></span></p><br></div> </div>
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<p>Our People Partner is responsible for the implementation of group-wide policies and procedures as well as implementing brand-specific people strategies within their area of focus. The role holder will be accountable for supporting across multiple brands, with a lens on continually monitoring, reporting and enhancing the local employee experience. The role will be required to focus on both HR operations and strategic imperatives, requiring a solid HR background and the ability to collaborate and partner at all levels in the business.</p>
<h4>What you’ll need to succeed</h4>
<ul>
<li>Through guidance from the Head of People / People Partners, implement the Group’s HR policies and procedures and support with brand or business unit specific projects, campaigns or initiatives.</li>
<li>Support the business unit People team with recruitment, performance management, succession planning, retention, talent development, compensation and rewards, employee relations, and employee engagement.</li>
<li>Work closely with the business unit People Data Analyst and People Partners to manage workforce planning locally, ensuring vacancies are managed in line with the approved budget and executed as per the correct recruitment process and present final outputs to brand leaders.</li>
<li>Escalate or respond to employee feedback to ensure local approaches motivate and develop employees to deliver high quality, customer-centred services.</li>
<li>Be an active and effective member of the Leadership Team, and stakeholder meetings representing the voice of our People and providing guidance around Group HR policies, approaches, and culture transformation.</li>
<li>Lead the development and implementation of local People strategies.</li>
<li>Implement brand-specific employee onboarding, training and development programs to improve the depth and breadth of employees’ skill sets and to raise awareness around behavioural, technical and leadership competencies.</li>
<li>Work with the Group’s Talent Acquisition team to ensure internal and external recruiting strategies result in relevant, high calibre candidates being identified.</li>
<li>Work closely with Group HR to implement the annual performance management cycle.</li>
<li>Partner with Group Rewards to review and monitor the effectiveness of employee commission schemes and put forward recommendations for change.</li>
<li>Support with the delivery of employee profiling to identify our HiPos and to support development discussions; educate teams around career paths and support all succession planning and talent development activities.</li>
<li>Collaborate with learning team to assess training needs so relevant and inspiring training and development programmes are available and monitor the brand’s training budget and individual’s learning consumption.</li>
<li>Use all available HR data to ensure HR analytics supports all reporting, action planning and decision making and put forward business requirements when needed.</li>
<li>Work closely with People Data Analyst to update reporting lines and cost centre allocations.</li>
<li>Champion both Group and brand specific Diversity and Inclusion initiatives, with a key focus on culture change, nationalisation and employee wellbeing.</li>
<li>Collaborate with the Group’s People Experience team to design employee engagement surveys, and be accountable for the necessary action planning and improvement goals.</li>
<li>Manage all people and process related employee communications, using My Chalhoub and other inspirational approaches to embed key messages.</li>
<li>Participate in the recruitment process through assessment centres or competency-based interviews.</li>
<li>Review all proposed internal transfers within the vertical and provide recommendations.</li>
<li>Respond to or escalate all employees’ grievances and follow through till resolution.</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>Using GenAI in your application process</h4>
<p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
The Post ADNOC Schools is currently seeking high-performing bilingual Arabic SEN Teacher. ADNOC Schools are Massachusetts State Curriculum schools in superb facilities in Abu Dhabi City and the Western Region of Abu Dhabi Emirate. The Massachusetts Curriculum is one of the most highly regarded and successful curricula in the United States, with close links to prestigious higher education institutions such as Harvard University and the Massachusetts Institute of Technology. Graduates of ADNOC Schools receive the American High School Diploma - the standard entry qualification for US colleges and universities. This is an exciting opportunity ADNOC Schools, which is currently operated by Aldar Education, offer world class amenities, and are designed to provide learners with a 21st Century curriculum using the latest technology and world class facilities. The successful candidates will be closely aligned with our core values and ethos and possess a genuine understanding and appreciation of the values of the region. Responsibilities:• Creating a climate for learning that is conducive for outstanding practice• Identifying clear teaching and learning objectives• Setting tasks that challenge students and ensure high levels of interest;• Setting appropriate and demanding expectations;• Setting clear targets, building on prior attainment;• Identifying SEN or very able students and ensuring that their needs are met through differentiation;• Providing clear structures for lessons maintaining pace, motivation, and challenge;• Making effective use of assessment for learning;• Making effective use of performance data and key indicators to inform planning and therefore deliver differentiated lessons• Maintaining discipline in accordance with the school’s ‘Behaviour for Learning Policy’ and encouraging good practice with regard to punctuality, behavior, standards of work, and homework;• Using a variety of teaching strategies to:i. match approach to content, structure information, present a set of key ideas and use appropriate vocabularyii. use effective questioning, listen carefully to students, give attention to errors and misconceptionsiii. select appropriate learning resources and develop study skills through the library, I. C. T., and other learning technologies;• Assess how well learning objectives have been achieved and use them to improve specific aspects of teaching;• Mark students work at least once every two weeks and set targets for progress;• Using performance data to inform planning and therefore ensuring the Learning and Teaching continue to ‘add value’• Assess and record students' progress systematically and keep records to check work is understood and completed, monitor strengths and areas for development, inform planning and recognize the level at which the student is achieving• Assess students as requested by examination bodies, departmental and school procedures• Prepare and present informative reports to parents• Take part in subject development by producing, reviewing, and updating curriculum plans and schemes of work• Keep subject knowledge up-to-date through CPD and professional reading• Attend professional development workshops as appropriate• Undertake additional duties as required by the Principal or Vice Principal as appropriate. You must be a fully qualified teacher with:Passionate and caring educators Bachelors in Special Education Needs s or a bachelor’s degree in a related subject with PGCE or other teacher qualification with a minimum of 2-year teaching experience in the related field. Experience of the American curriculum A commitment to an extensive enrichment program Recent and consistent involvement in extra-curricular activities Respect for all members of your school community Experience with students for whom English is an additional language A positive and solution-focused attitude to working life A clean enhanced Disclosure and Barring Services or Police check Minimum IELTS score of 6.0.<br>Application:A cover letter and CV including details of two referees should be submitted. WHAT WE OFFERADNOC Schools offer an attractive remuneration package. Our future-focused learning model includes both students and staff and so we place a special emphasis on professional development, coaching and training. Successful candidates will have access to a wide network of professionals and opportunities to both lead and contribute to training others as well as developing themselves. ADNOC School and Aldar Education are keen to hear from like-minded, forward thinking school leaders who would welcome the challenge and opportunities that we have to offer. APPLICATIONInterested applicants should forward:1 side A4, letter of interest Most recent resume/CVADNOC Schools are committed to the safeguarding of children and young people, and any offer of appointment will be subject to any relevant medical checks and clearance from appropriate safeguarding authorities.
<h2 class="h5">Job description</h2>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island – Abu Dhabi’s business and lifestyle destination – Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the Hotel define Four Seasons as Abu Dhabi’s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites – all with water views. With six creative restaurants and lounges, this is Al Maryah Island’s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest’s unique personal needs – whether the goal is relaxing on vacation or staying efficient for business.<br><br><p><b>About the role</b></p><br><br><p>The People and Culture Coordinator will be the face of the People and Culture Office, providing support and administrative proficiency to the team in an efficient, courteous and professional manner while also assisting in overseeing the daily operations of the department.</p><br><br><br><p><b>What you will do:</b><br><b>Main Duties/Description:</b><br>1. The ability to answer telephones and take messages for the People and Culture department adhering to Four Seasons standards.<br>2. The ability to be proficient in typing skills so any correspondence (proposals, contracts, form letters, internal forms, etc.) on a computer can be performed as needed.<br>3. The ability to proofread all correspondence prior to being given to manager for signature.<br>4. The ability to learn new methods of using the computer and assisting other personnel in its upkeep and maintenance.<br>5. The ability to process all mass correspondence and special mailings.<br>6. The ability to maintain reader file for assigned managers. At the end of the month complete reader files should go to the Director of People and Culture for review, then be placed in permanent monthly reader file.<br>7. The ability to maintain all employee files in accordance with established procedures and standards.<br>8. The ability to ensure that all information regarding each employee is sent to the proper department on schedule in order to facilitate the proper handling of the staff.<br>9. The ability to advise the Director of People and Culture when work assigned cannot be returned within a 24-hour period.<br>10. The ability to maintain a friendly, caring and helpful attitude with clients, as well as all Hotel personnel.<br>11. The ability to assist the employees in the absence of the Director of People and Culture, Learning and Development Manager, People and Culture Assistant Managers and Staff Housing Assistant Manager.<br>12. The ability to open and handle the People and Culture Team's email when requested.<br>13. The ability to maintain the office in a neat and orderly manner in accordance with established guidelines and standards.<br>14. The ability to assist in the preparation of reports as required by the Director of People and Culture, General Manager, or Finance.<br>15. The ability to purchase supplies and collateral through proper purchasing and signature procedures.<br>16. The ability to participate in scheduled meetings as requested.<br>17. The ability to be punctual to scheduled work hours and follow proper payroll procedures.</p><br><br><p><br><b>Standard Duties:</b><br>1. To provide a friendly and professional service that always exceeds employees’ expectations.<br>2. To ensure you read the hotel's employee handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.<br>3. To undertake other duties and responsibilities which, while outside the normal routine, are within the overall scope of the position.<br>4. To report for duty punctually wearing professional attire. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department personal appearance standards.<br>5. To comply with local legislation as required.<br>6. Prepare related paperwork and welcome pack for new hires.<br>7. Organize medical appointments for new hires, visa renewal colleagues, etc.<br>8. Prepare and assist medical insurance of the new joiners, dependents, etc.<br>9. Assist with payroll maintenance for the People and Culture Team.<br>10. Requires knowledge and the ability to operate computer equipment including word processing and spreadsheet software plus other systems (i.e. Bayan, Workday etc).<br>11. Coordinate and book colleagues’ and/or dependents’ flight tickets.<br>12. Maintain employment files and other records personally and through delegation in a detailed manner on paper and in the People & Culture computer system. <br>13. Maintain the organization and cleanliness of heart of the house areas: employee entrance, employee lockers, colleagues’ restaurant, colleagues’ lounge, corridors, notice boards and walls, TV screens, bus stop, smoking area.<br>14. To maintain good working relationships with your colleagues and all other departments through working by The Golden Rule.<br>15. To respond to any changes in the division as dictated by the needs of the industry, company or hotel.<br>16. To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.<br>17. Design and participate in salary surveys to provide an analysis and recommendation for salary and wage scales and ranges.<br>18. Organize, supervise and participate in all employee wellness & recreation programs & events including Employee of the month, colleagues’ party, theme lunch & dinner, general meetings etc. <br>19. Build and maintain confidence & credibility within employees; understand the importance of being visible and has the ability to identify the general morale amongst employees<br>20. Achieve positive/constructive feedback in the Employee Opinion Survey; address employee complaints & concerns in a professional & timely manner<br>21. Demonstrate competence with People & Culture information systems<br>22. Perform other tasks or projects as assigned by the Director of People and Culture and People & Culture Manager.</p><br><br><br><br><p><b>Roles and Responsibilities from OHSAD:</b></p><br><br><br><p>1. Understand & cooperate with full compliance with hotel’s developed OSH policy, procedures & works instructions or action taken by management to protect employees or to comply with OSH requirements. </p><br><br><p>2. Report to immediate supervisor any situation which they have reason to believe could present a hazard and which they cannot themselves correct; <br>3. Report all OSH incidents, near misses, dangerous occurrences, unsafe act & conditions. <br>4. Report all hazards & engage in communication & consultation activities. <br>5. Not intentionally or recklessly interfere with or misuse anything provided (e.g. plant & machineries, PPE, etc.) at the workplace in the interest of health, safety and welfare. <br>6. Participate in conduct of OSH related planning and implementation in order to achieve the hotel’s OSH objectives, targets & program. <br>7. Handling, storage & disposal of hazardous materials as per MSDS. <br>8. Attend OSH training, safety induction, on the job training, daily tool box talks, etc. <br>9. Keep tools and equipment in good condition; inspect tools, plants, machineries and equipment for defect before use and report defects immediately to the supervisor. <br>10. Follow all posted warning signs and safety instructions. <br>11. Understand & be aware of OSH risks of the assigned work & necessary arrangements to perform the work safely. </p><br><br><br><p><b>What you bring:</b><br>• <span><span>A minimum of 1+ years of People & Culture experience (Admin or Coordinator) in </span></span>hotel operations, preferably luxury hospitality or other service environments.</p><br><br><p>• Proficient in English (speaking, reading, writing)</p><br><br><p>• Excellent interpersonal, verbal, and written communication skills<br> </p><br><br><p><b>What we offer: </b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Complimentary Accommodation at other Four Seasons Hotels and Resort<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals</p><br><br><p>• and so much more!</p><br><br><br><p><b>Schedule and hours: </b></p><br><br><p>• This is a full-time role.</p><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Summary: <br>
<p>The People & Culture Manager is responsible for leading and executing the organization's people strategy across the full employee lifecycle. This role oversees talent acquisition, employee engagement, performance management, learning and development, organizational culture, diversity and inclusion initiatives, employee well-being, and people operations. The position serves as a strategic partner to leadership, ensuring a positive, inclusive, and high-performing workplace culture that supports business objectives.</p><br><br> Key Responsibilities: <br>
<ul>
<li><strong>Culture Development & Maintenance</strong><ul><li>Define, promote, and continuously evolve the company's core values.</li><li>Develop and implement culture-building initiatives, events, and internal communication strategies.</li><li>Act as a culture ambassador and advisor within leadership discussions and decision-making processes.</li></ul></li><li><strong>Employee Experience</strong><ul><li>Design and enhance employee lifecycle experiences, including onboarding, offboarding, and internal mobility.</li><li>Establish feedback mechanisms, pulse surveys, and engagement measurement programs.</li><li>Create opportunities for employee recognition, celebration, collaboration, and reflection.</li></ul></li><li><strong>Talent Acquisition & Leadership Development</strong><ul><li>Lead recruitment activities, candidate assessment, and hiring decisions.</li><li>Develop coaching, mentoring, and leadership development programs.</li><li>Design learning and development initiatives that address diverse workforce needs and career growth opportunities.</li></ul></li><li><strong>Diversity, Equity & Inclusion (DEI)</strong><ul><li>Foster an inclusive and equitable workplace culture.</li><li>Facilitate clear, transparent, and engaging internal communications.</li><li>Develop programs that improve diversity representation, inclusion, and equal access opportunities.</li></ul></li><li><strong>Workplace Well-being & Mental Health</strong><ul><li>Promote psychological safety and employee support systems.</li><li>Encourage emotional intelligence practices across teams.</li><li>Advocate for healthy work-life balance and sustainable work practices aligned with business needs.</li></ul></li><li><strong>People Operations & Employee Engagement</strong><ul><li>Conduct employee surveys, pulse checks, and one-on-one listening sessions.</li><li>Partner with leadership to establish and monitor culture, engagement, and retention KPIs.</li><li>Support the implementation and continuous improvement of performance management and employee development systems.</li></ul></li><li><strong>Reporting & Strategic Recommendations</strong><ul><li>Prepare monthly reports covering employee morale, recruitment activities, new hires, exits, engagement initiatives, and key workforce insights.</li><li>Provide actionable recommendations to improve organizational culture, employee retention, engagement, and overall team effectiveness.</li></ul></li>
</ul>
<br> Requirements: <br>
<ul>
<li><ul><li>12+ years of progressive experience in Human Resources, People & Culture, Talent Management, or Organizational Development.</li><li>Proven experience managing the full employee lifecycle, including recruitment, onboarding, employee engagement, performance management, learning & development, and employee relations.</li><li>Experience designing and implementing culture-building and employee engagement initiatives.</li><li>Demonstrated experience in talent acquisition and leadership development programs.</li><li>Experience working closely with senior leadership and providing strategic people recommendations.</li></ul></li>
</ul>
<br>
<br><br> </div>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island – Abu Dhabi’s business and lifestyle destination – Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the hotel define Four Seasons as Abu Dhabi’s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites – all with water views. With six creative restaurants and lounges, this is Al Maryah Island’s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest’s unique personal needs – whether the goal is relaxing on vacation or staying efficient for business.</p>
<h4>About the role</h4>
<p>The People and Culture Coordinator will be the face of the People and Culture Office, providing support and administrative proficiency to the team in an efficient, courteous and professional manner while also assisting in overseeing the daily operations of the department.</p>
<h4>What you will do:</h4>
<p><strong>Main duties/description:</strong></p>
<ul>
<li>The ability to answer telephones and take messages for the People and Culture department adhering to Four Seasons standards.</li>
<li>The ability to be proficient in typing skills so any correspondence (proposals, contracts, form letters, internal forms, etc.) on a computer can be performed as needed.</li>
<li>The ability to proofread all correspondence prior to being given to manager for signature.</li>
<li>The ability to learn new methods of using the computer and assisting other personnel in its upkeep and maintenance.</li>
<li>The ability to process all mass correspondence and special mailings.</li>
<li>The ability to maintain reader file for assigned managers. At the end of the month complete reader files should go to the Director of People and Culture for review, then be placed in permanent monthly reader file.</li>
<li>The ability to maintain all employee files in accordance with established procedures and standards.</li>
<li>The ability to ensure that all information regarding each employee is sent to the proper department on schedule in order to facilitate the proper handling of the staff.</li>
<li>The ability to advise the Director of People and Culture when work assigned cannot be returned within a 24-hour period.</li>
<li>The ability to maintain a friendly, caring and helpful attitude with clients, as well as all hotel personnel.</li>
<li>The ability to assist the employees in the absence of the Director of People and Culture, Learning and Development Manager, People and Culture Assistant Managers and Staff Housing Assistant Manager.</li>
<li>The ability to open and handle the People and Culture Team's email when requested.</li>
<li>The ability to maintain the office in a neat and orderly manner in accordance with established guidelines and standards.</li>
<li>The ability to assist in the preparation of reports as required by the Director of People and Culture, General Manager, or Finance.</li>
<li>The ability to purchase supplies and collateral through proper purchasing and signature procedures.</li>
<li>The ability to participate in scheduled meetings as requested.</li>
<li>The ability to be punctual to scheduled work hours and follow proper payroll procedures.</li>
</ul>
<p><strong>Standard duties:</strong></p>
<ul>
<li>To provide a friendly and professional service that always exceeds employees’ expectations.</li>
<li>To ensure you read the hotel's employee handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety.</li>
<li>To undertake other duties and responsibilities which, while outside the normal routine, are within the overall scope of the position.</li>
<li>To report for duty punctually wearing professional attire. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department personal appearance standards.</li>
<li>To comply with local legislation as required.</li>
<li>Prepare related paperwork and welcome pack for new hires.</li>
<li>Organize medical appointments for new hires, visa renewal colleagues, etc.</li>
<li>Prepare and assist medical insurance of the new joiners, dependents, etc.</li>
<li>Assist with payroll maintenance for the People and Culture Team.</li>
<li>Requires knowledge and the ability to operate computer equipment including word processing and spreadsheet software plus other systems (i.e. Bayan, Workday etc).</li>
<li>Coordinate and book colleagues’ and/or dependents’ flight tickets.</li>
<li>Maintain employment files and other records personally and through delegation in a detailed manner on paper and in the People & Culture computer system.</li>
<li>Maintain the organization and cleanliness of heart of the house areas: employee entrance, employee lockers, colleagues’ restaurant, colleagues’ lounge, corridors, notice boards and walls, TV screens, bus stop, smoking area.</li>
<li>To maintain good working relationships with your colleagues and all other departments through working by The Golden Rule.</li>
<li>To respond to any changes in the division as dictated by the needs of the industry, company or hotel.</li>
<li>To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.</li>
<li>Design and participate in salary surveys to provide an analysis and recommendation for salary and wage scales and ranges.</li>
<li>Organize, supervise and participate in all employee wellness & recreation programs & events including Employee of the month, colleagues’ party, theme lunch & dinner, general meetings etc.</li>
<li>Build and maintain confidence & credibility within employees; understand the importance of being visible and has the ability to identify the general morale amongst employees.</li>
<li>Achieve positive/constructive feedback in the Employee Opinion Survey; address employee complaints & concerns in a professional & timely manner.</li>
<li>Demonstrate competence with People & Culture information systems.</li>
<li>Perform other tasks or projects as assigned by the Director of People and Culture and People & Culture Manager.</li>
</ul>
<p><strong>Roles and responsibilities from OHSAD:</strong></p>
<ul>
<li>Understand & cooperate with full compliance with hotel’s developed OSH policy, procedures & works instructions or action taken by management to protect employees or to comply with OSH requirements.</li>
<li>Report to immediate supervisor any situation which they have reason to believe could present a hazard and which they cannot themselves correct.</li>
<li>Report all OSH incidents, near misses, dangerous occurrences, unsafe act & conditions.</li>
<li>Report all hazards & engage in communication & consultation activities.</li>
<li>Not intentionally or recklessly interfere with or misuse anything provided (e.g. plant & machineries, PPE, etc.) at the workplace in the interest of health, safety and welfare.</li>
<li>Participate in conduct of OSH related planning and implementation in order to achieve the hotel’s OSH objectives, targets & program.</li>
<li>Handling, storage & disposal of hazardous materials as per MSDS.</li>
<li>Attend OSH training, safety induction, on the job training, daily tool box talks, etc.</li>
<li>Keep tools and equipment in good condition; inspect tools, plants, machineries and equipment for defect before use and report defects immediately to the supervisor.</li>
<li>Follow all posted warning signs and safety instructions.</li>
<li>Understand & be aware of OSH risks of the assigned work & necessary arrangements to perform the work safely.</li>
</ul>
<h4>What you bring:</h4>
<ul>
<li>A minimum of 1+ years of People & Culture experience (Admin or Coordinator) in hotel operations, preferably luxury hospitality or other service environments.</li>
<li>Proficient in English (speaking, reading, writing).</li>
<li>Excellent interpersonal, verbal, and written communication skills.</li>
</ul>
<h4>What we offer:</h4>
<ul>
<li>Competitive salary, wages, and a comprehensive benefits package.</li>
<li>Excellent training and development opportunities.</li>
<li>Complimentary accommodation at other Four Seasons Hotels and Resort.</li>
<li>Complimentary dry cleaning for employee uniforms.</li>
<li>Complimentary employee meals.</li>
<li>And so much more!</li>
</ul>
<h4>Schedule and hours:</h4>
<ul>
<li>This is a full-time role.</li>
</ul></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island – Abu Dhabi’s business and lifestyle destination – Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the hotel define Four Seasons as Abu Dhabi’s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites – all with water views. With six creative restaurants and lounges, this is Al Maryah Island’s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest’s unique personal needs – whether the goal is relaxing on vacation or staying efficient for business.</p>
<h4>About the role</h4>
<p>The People and Culture Coordinator will be the face of the People and Culture Office, providing support and administrative proficiency to the team in an efficient, courteous and professional manner while also assisting in overseeing the daily operations of the department.</p>
<h4>What you will do:</h4>
<p><strong>Main duties/description:</strong></p>
<ul>
<li>The ability to answer telephones and take messages for the People and Culture department adhering to Four Seasons standards.</li>
<li>The ability to be proficient in typing skills so any correspondence (proposals, contracts, form letters, internal forms, etc.) on a computer can be performed as needed.</li>
<li>The ability to proofread all correspondence prior to being given to manager for signature.</li>
<li>The ability to learn new methods of using the computer and assisting other personnel in its upkeep and maintenance.</li>
<li>The ability to process all mass correspondence and special mailings.</li>
<li>The ability to maintain reader file for assigned managers. At the end of the month complete reader files should go to the Director of People and Culture for review, then be placed in permanent monthly reader file.</li>
<li>The ability to maintain all employee files in accordance with established procedures and standards.</li>
<li>The ability to ensure that all information regarding each employee is sent to the proper department on schedule in order to facilitate the proper handling of the staff.</li>
<li>The ability to advise the Director of People and Culture when work assigned cannot be returned within a 24-hour period.</li>
<li>The ability to maintain a friendly, caring and helpful attitude with clients, as well as all hotel personnel.</li>
<li>The ability to assist the employees in the absence of the Director of People and Culture, Learning and Development Manager, People and Culture Assistant Managers and Staff Housing Assistant Manager.</li>
<li>The ability to open and handle the People and Culture Team's email when requested.</li>
<li>The ability to maintain the office in a neat and orderly manner in accordance with established guidelines and standards.</li>
<li>The ability to assist in the preparation of reports as required by the Director of People and Culture, General Manager, or Finance.</li>
<li>The ability to purchase supplies and collateral through proper purchasing and signature procedures.</li>
<li>The ability to participate in scheduled meetings as requested.</li>
<li>The ability to be punctual to scheduled work hours and follow proper payroll procedures.</li>
</ul>
<p><strong>Standard duties:</strong></p>
<ul>
<li>To provide a friendly and professional service that always exceeds employees’ expectations.</li>
<li>To ensure you read the hotel's employee handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety.</li>
<li>To undertake other duties and responsibilities which, while outside the normal routine, are within the overall scope of the position.</li>
<li>To report for duty punctually wearing professional attire. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department personal appearance standards.</li>
<li>To comply with local legislation as required.</li>
<li>Prepare related paperwork and welcome pack for new hires.</li>
<li>Organize medical appointments for new hires, visa renewal colleagues, etc.</li>
<li>Prepare and assist medical insurance of the new joiners, dependents, etc.</li>
<li>Assist with payroll maintenance for the People and Culture Team.</li>
<li>Requires knowledge and the ability to operate computer equipment including word processing and spreadsheet software plus other systems (i.e. Bayan, Workday etc).</li>
<li>Coordinate and book colleagues’ and/or dependents’ flight tickets.</li>
<li>Maintain employment files and other records personally and through delegation in a detailed manner on paper and in the People & Culture computer system.</li>
<li>Maintain the organization and cleanliness of heart of the house areas: employee entrance, employee lockers, colleagues’ restaurant, colleagues’ lounge, corridors, notice boards and walls, TV screens, bus stop, smoking area.</li>
<li>To maintain good working relationships with your colleagues and all other departments through working by The Golden Rule.</li>
<li>To respond to any changes in the division as dictated by the needs of the industry, company or hotel.</li>
<li>To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.</li>
<li>Design and participate in salary surveys to provide an analysis and recommendation for salary and wage scales and ranges.</li>
<li>Organize, supervise and participate in all employee wellness & recreation programs & events including Employee of the month, colleagues’ party, theme lunch & dinner, general meetings etc.</li>
<li>Build and maintain confidence & credibility within employees; understand the importance of being visible and has the ability to identify the general morale amongst employees.</li>
<li>Achieve positive/constructive feedback in the Employee Opinion Survey; address employee complaints & concerns in a professional & timely manner.</li>
<li>Demonstrate competence with People & Culture information systems.</li>
<li>Perform other tasks or projects as assigned by the Director of People and Culture and People & Culture Manager.</li>
</ul>
<p><strong>Roles and responsibilities from OHSAD:</strong></p>
<ul>
<li>Understand & cooperate with full compliance with hotel’s developed OSH policy, procedures & works instructions or action taken by management to protect employees or to comply with OSH requirements.</li>
<li>Report to immediate supervisor any situation which they have reason to believe could present a hazard and which they cannot themselves correct.</li>
<li>Report all OSH incidents, near misses, dangerous occurrences, unsafe act & conditions.</li>
<li>Report all hazards & engage in communication & consultation activities.</li>
<li>Not intentionally or recklessly interfere with or misuse anything provided (e.g. plant & machineries, PPE, etc.) at the workplace in the interest of health, safety and welfare.</li>
<li>Participate in conduct of OSH related planning and implementation in order to achieve the hotel’s OSH objectives, targets & program.</li>
<li>Handling, storage & disposal of hazardous materials as per MSDS.</li>
<li>Attend OSH training, safety induction, on the job training, daily tool box talks, etc.</li>
<li>Keep tools and equipment in good condition; inspect tools, plants, machineries and equipment for defect before use and report defects immediately to the supervisor.</li>
<li>Follow all posted warning signs and safety instructions.</li>
<li>Understand & be aware of OSH risks of the assigned work & necessary arrangements to perform the work safely.</li>
</ul>
<h4>What you bring:</h4>
<ul>
<li>A minimum of 1+ years of People & Culture experience (Admin or Coordinator) in hotel operations, preferably luxury hospitality or other service environments.</li>
<li>Proficient in English (speaking, reading, writing).</li>
<li>Excellent interpersonal, verbal, and written communication skills.</li>
</ul>
<h4>What we offer:</h4>
<ul>
<li>Competitive salary, wages, and a comprehensive benefits package.</li>
<li>Excellent training and development opportunities.</li>
<li>Complimentary accommodation at other Four Seasons Hotels and Resort.</li>
<li>Complimentary dry cleaning for employee uniforms.</li>
<li>Complimentary employee meals.</li>
<li>And so much more!</li>
</ul>
<h4>Schedule and hours:</h4>
<ul>
<li>This is a full-time role.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island – Abu Dhabi’s business and lifestyle destination – Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the Hotel define Four Seasons as Abu Dhabi’s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites – all with water views. With six creative restaurants and lounges, this is Al Maryah Island’s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest’s unique personal needs – whether the goal is relaxing on vacation or staying efficient for business.<br><br><p><b>About the role</b></p><br><br><p>The People and Culture Coordinator will be the face of the People and Culture Office, providing support and administrative proficiency to the team in an efficient, courteous and professional manner while also assisting in overseeing the daily operations of the department.</p><br><br><br><p><b>What you will do:</b><br><b>Main Duties/Description:</b><br>1. The ability to answer telephones and take messages for the People and Culture department adhering to Four Seasons standards.<br>2. The ability to be proficient in typing skills so any correspondence (proposals, contracts, form letters, internal forms, etc.) on a computer can be performed as needed.<br>3. The ability to proofread all correspondence prior to being given to manager for signature.<br>4. The ability to learn new methods of using the computer and assisting other personnel in its upkeep and maintenance.<br>5. The ability to process all mass correspondence and special mailings.<br>6. The ability to maintain reader file for assigned managers. At the end of the month complete reader files should go to the Director of People and Culture for review, then be placed in permanent monthly reader file.<br>7. The ability to maintain all employee files in accordance with established procedures and standards.<br>8. The ability to ensure that all information regarding each employee is sent to the proper department on schedule in order to facilitate the proper handling of the staff.<br>9. The ability to advise the Director of People and Culture when work assigned cannot be returned within a 24-hour period.<br>10. The ability to maintain a friendly, caring and helpful attitude with clients, as well as all Hotel personnel.<br>11. The ability to assist the employees in the absence of the Director of People and Culture, Learning and Development Manager, People and Culture Assistant Managers and Staff Housing Assistant Manager.<br>12. The ability to open and handle the People and Culture Team's email when requested.<br>13. The ability to maintain the office in a neat and orderly manner in accordance with established guidelines and standards.<br>14. The ability to assist in the preparation of reports as required by the Director of People and Culture, General Manager, or Finance.<br>15. The ability to purchase supplies and collateral through proper purchasing and signature procedures.<br>16. The ability to participate in scheduled meetings as requested.<br>17. The ability to be punctual to scheduled work hours and follow proper payroll procedures.</p><br><br><p><br><b>Standard Duties:</b><br>1. To provide a friendly and professional service that always exceeds employees’ expectations.<br>2. To ensure you read the hotel's employee handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.<br>3. To undertake other duties and responsibilities which, while outside the normal routine, are within the overall scope of the position.<br>4. To report for duty punctually wearing professional attire. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department personal appearance standards.<br>5. To comply with local legislation as required.<br>6. Prepare related paperwork and welcome pack for new hires.<br>7. Organize medical appointments for new hires, visa renewal colleagues, etc.<br>8. Prepare and assist medical insurance of the new joiners, dependents, etc.<br>9. Assist with payroll maintenance for the People and Culture Team.<br>10. Requires knowledge and the ability to operate computer equipment including word processing and spreadsheet software plus other systems (i.e. Bayan, Workday etc).<br>11. Coordinate and book colleagues’ and/or dependents’ flight tickets.<br>12. Maintain employment files and other records personally and through delegation in a detailed manner on paper and in the People & Culture computer system. <br>13. Maintain the organization and cleanliness of heart of the house areas: employee entrance, employee lockers, colleagues’ restaurant, colleagues’ lounge, corridors, notice boards and walls, TV screens, bus stop, smoking area.<br>14. To maintain good working relationships with your colleagues and all other departments through working by The Golden Rule.<br>15. To respond to any changes in the division as dictated by the needs of the industry, company or hotel.<br>16. To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.<br>17. Design and participate in salary surveys to provide an analysis and recommendation for salary and wage scales and ranges.<br>18. Organize, supervise and participate in all employee wellness & recreation programs & events including Employee of the month, colleagues’ party, theme lunch & dinner, general meetings etc. <br>19. Build and maintain confidence & credibility within employees; understand the importance of being visible and has the ability to identify the general morale amongst employees<br>20. Achieve positive/constructive feedback in the Employee Opinion Survey; address employee complaints & concerns in a professional & timely manner<br>21. Demonstrate competence with People & Culture information systems<br>22. Perform other tasks or projects as assigned by the Director of People and Culture and People & Culture Manager.</p><br><br><br><br><p><b>Roles and Responsibilities from OHSAD:</b></p><br><br><br><p>1. Understand & cooperate with full compliance with hotel’s developed OSH policy, procedures & works instructions or action taken by management to protect employees or to comply with OSH requirements. </p><br><br><p>2. Report to immediate supervisor any situation which they have reason to believe could present a hazard and which they cannot themselves correct; <br>3. Report all OSH incidents, near misses, dangerous occurrences, unsafe act & conditions. <br>4. Report all hazards & engage in communication & consultation activities. <br>5. Not intentionally or recklessly interfere with or misuse anything provided (e.g. plant & machineries, PPE, etc.) at the workplace in the interest of health, safety and welfare. <br>6. Participate in conduct of OSH related planning and implementation in order to achieve the hotel’s OSH objectives, targets & program. <br>7. Handling, storage & disposal of hazardous materials as per MSDS. <br>8. Attend OSH training, safety induction, on the job training, daily tool box talks, etc. <br>9. Keep tools and equipment in good condition; inspect tools, plants, machineries and equipment for defect before use and report defects immediately to the supervisor. <br>10. Follow all posted warning signs and safety instructions. <br>11. Understand & be aware of OSH risks of the assigned work & necessary arrangements to perform the work safely. </p><br><br><br><p><b>What you bring:</b><br>• <span><span>A minimum of 1+ years of People & Culture experience (Admin or Coordinator) in </span></span>hotel operations, preferably luxury hospitality or other service environments.</p><br><br><p>• Proficient in English (speaking, reading, writing)</p><br><br><p>• Excellent interpersonal, verbal, and written communication skills<br> </p><br><br><p><b>What we offer: </b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Complimentary Accommodation at other Four Seasons Hotels and Resort<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals</p><br><br><p>• and so much more!</p><br><br><br><p><b>Schedule and hours: </b></p><br><br><p>• This is a full-time role.</p><br><br><br><br><br><br><br> </div>
About Four Seasons<br><br>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br><br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.<br><br>About the location:<br><br>In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island – Abu Dhabi’s business and lifestyle destination – Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the Hotel define Four Seasons as Abu Dhabi’s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites – all with water views. With six creative restaurants and lounges, this is Al Maryah Island’s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest’s unique personal needs – whether the goal is relaxing on vacation or staying efficient for business.<br><br>About The Role<br><br>The People and Culture Coordinator will be the face of the People and Culture Office, providing support and administrative proficiency to the team in an efficient, courteous and professional manner while also assisting in overseeing the daily operations of the department.<br><br>Main Duties/Description<br><br>What you will do:<br><br> The ability to answer telephones and take messages for the People and Culture department adhering to Four Seasons standards. The ability to be proficient in typing skills so any correspondence (proposals, contracts, form letters, internal forms, etc.) on a computer can be performed as needed. The ability to proofread all correspondence prior to being given to manager for signature. The ability to learn new methods of using the computer and assisting other personnel in its upkeep and maintenance. The ability to process all mass correspondence and special mailings. The ability to maintain reader file for assigned managers. At the end of the month complete reader files should go to the Director of People and Culture for review, then be placed in permanent monthly reader file. The ability to maintain all employee files in accordance with established procedures and standards. The ability to ensure that all information regarding each employee is sent to the proper department on schedule in order to facilitate the proper handling of the staff. The ability to advise the Director of People and Culture when work assigned cannot be returned within a 24-hour period. The ability to maintain a friendly, caring and helpful attitude with clients, as well as all Hotel personnel. The ability to assist the employees in the absence of the Director of People and Culture, Learning and Development Manager, People and Culture Assistant Managers and Staff Housing Assistant Manager. The ability to open and handle the People and Culture Team's email when requested. The ability to maintain the office in a neat and orderly manner in accordance with established guidelines and standards. The ability to assist in the preparation of reports as required by the Director of People and Culture, General Manager, or Finance. The ability to purchase supplies and collateral through proper purchasing and signature procedures. The ability to participate in scheduled meetings as requested. The ability to be punctual to scheduled work hours and follow proper payroll procedures.<br><br>Standard Duties<br><br> To provide a friendly and professional service that always exceeds employees’ expectations. To ensure you read the hotel's employee handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety. To undertake other duties and responsibilities which, while outside the normal routine, are within the overall scope of the position. To report for duty punctually wearing professional attire. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department personal appearance standards. To comply with local legislation as required. Prepare related paperwork and welcome pack for new hires. Organize medical appointments for new hires, visa renewal colleagues, etc. Prepare and assist medical insurance of the new joiners, dependents, etc. Assist with payroll maintenance for the People and Culture Team. Requires knowledge and the ability to operate computer equipment including word processing and spreadsheet software plus other systems (i.e. Bayan, Workday etc). Coordinate and book colleagues’ and/or dependents’ flight tickets. Maintain employment files and other records personally and through delegation in a detailed manner on paper and in the People & Culture computer system. Maintain the organization and cleanliness of heart of the house areas: employee entrance, employee lockers, colleagues’ restaurant, colleagues’ lounge, corridors, notice boards and walls, TV screens, bus stop, smoking area. To maintain good working relationships with your colleagues and all other departments through working by The Golden Rule. To respond to any changes in the division as dictated by the needs of the industry, company or hotel. To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs. Design and participate in salary surveys to provide an analysis and recommendation for salary and wage scales and ranges. Organize, supervise and participate in all employee wellness & recreation programs & events including Employee of the month, colleagues’ party, theme lunch & dinner, general meetings etc. Build and maintain confidence & credibility within employees; understand the importance of being visible and has the ability to identify the general morale amongst employees Achieve positive/constructive feedback in the Employee Opinion Survey; address employee complaints & concerns in a professional & timely manner Demonstrate competence with People & Culture information systems Perform other tasks or projects as assigned by the Director of People and Culture and People & Culture Manager.<br><br>Roles And Responsibilities From OHSAD<br><br> Understand & cooperate with full compliance with hotel’s developed OSH policy, procedures & works instructions or action taken by management to protect employees or to comply with OSH requirements. Report to immediate supervisor any situation which they have reason to believe could present a hazard and which they cannot themselves correct; Report all OSH incidents, near misses, dangerous occurrences, unsafe act & conditions. Report all hazards & engage in communication & consultation activities. Not intentionally or recklessly interfere with or misuse anything provided (e.g. plant & machineries, PPE, etc.) at the workplace in the interest of health, safety and welfare. Participate in conduct of OSH related planning and implementation in order to achieve the hotel’s OSH objectives, targets & program. Handling, storage & disposal of hazardous materials as per MSDS. Attend OSH training, safety induction, on the job training, daily tool box talks, etc. Keep tools and equipment in good condition; inspect tools, plants, machineries and equipment for defect before use and report defects immediately to the supervisor. Follow all posted warning signs and safety instructions. Understand & be aware of OSH risks of the assigned work & necessary arrangements to perform the work safely. <br><br>What You Bring<br><br> A minimum of 1+ years of People & Culture experience (Admin or Coordinator) in hotel operations, preferably luxury hospitality or other service environments. Proficient in English (speaking, reading, writing) Excellent interpersonal, verbal, and written communication skills<br><br>What We Offer<br><br> Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Complimentary Accommodation at other Four Seasons Hotels and Resort Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals and so much more!<br><br>Schedule And Hours<br><br> This is a full-time role.
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.<br><br>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.<br><br>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.<br><br>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.<br><br>What You'll Be Doing<br><br>In this role you will own the People and Culture strategy for Level Shoes on a global scale, ensuring the organisation has the leadership, capability, structure and culture required to deliver the growth and diversification ambitions. Drive the talent, performance and change agenda that gets it there.<br><br>Act as the CEO’s and Level leadership closest partner and most honest challenger on every decision that involves people.<br><br>People strategy and Business Partnering<br><br>Translate Level’s commercial strategy into a people strategy with clear priorities, milestones and measures, and own its delivery. Act as trusted advisor and challenger to the CEO and the leadership team on all people, organisation and culture matters. Contribute to commercial decisions — not only to the people consequences of them.<br><br>Talent, Succession and Workforce Planning<br><br>Build the workforce plan for the business including the roles, capabilities and numbers required over the short and long term, aligned to the business ambitions and expansion plans. Own talent identification, assessment, development as well as the succession for all leadership and critical roles. Drive the hiring of senior and business-critical roles in partnership with Group Talent Acquisition and executive search (when needed) and hold quality-of-hire to a world class standard. Design and sponsor the development of talent. Build visible career paths for the team and make internal mobility real rather than aspirational. Own the people cost line and strategic budgeting for the business in partnership with Finance and Commercial heads.<br><br>Performance Management and Reward Partnering<br><br>Own the performance management agenda for the division: goal setting aligned to commercial targets, honest performance dialogue, calibration and consequence — both for the strong and the underperforming; ensure to keep reputation of Level Shoes as a high performing team and talent incubator. Partner with Group Rewards on the reward and incentive architecture for the division, ensuring that pay, grading and benefits remain externally competitive and internally coherent and that store and head office incentives drive the right behaviours and support omnichannel rather than channel conflict.<br><br>Organisation Design and Effectiveness<br><br>Lead organisation design and effectiveness across the division globally (structures, spans, layers, role clarity, ways of working, etc.), sized for where the business is heading; continuousely and proactively evaluating evolving capability and structural requirements in line with the business strategy. Ensure to build and optimize global vs. HQ ways of working, structures, and accountabilities especially between the US and HQ in UAE.<br><br>Change Management and Transformation<br><br>Lead the people side of major changes such as markets’ expansion, private label growth, the omnichannel / digital transformation, new systems’ implementations and any restructuring. Build the change capability of the leadership team, and ensure change is communicated, sequenced and landed rather than announced. Anticipate and manage the organisational risk in periods of rapid growth — capability gaps, span overload, key-person dependency and employee burnout.<br><br>Culture and Engagement<br><br>Continue to uphold and implement the culture of Level including authenticity, agility, growth mindset, entrepreneurial spirit, continuous innovation and genuine accountability across all markets and functions as a key competitive advantage. Own people engagement measurement and, more importantly, the action that follows it; hold leaders accountable for the engagement of their teams; designing both total and functional engagement strategies. Shape the employee experience across the lifecycle (onboarding, recognition, career progression and retention).<br><br>Employee Relations, Data and Workforce Planning<br><br>Ensure compliance with employment laws and regulatory requirements across markets and partner with the HR Operations team on employee relations matters and investigations with fairness and control. Utilize data to maximize the D&I agenda of Level Shoes across all factors; ensure to drive both the Nationalization and POD inclusivity strategy and successful integration. Establish the people data and reporting framework for the division (headcount, cost, turnover, org health metrics, productivity, etc.) and use it to make decisions and drive actions. Drive equity and fairness in all decisions across the board from exits to hiring, promotions, recognition and talent assessment.<br><br>Experience<br><br>What you’ll need to succeed<br><br>12–15 years in HR, with substantial time as a senior business partner to executive leadership. Experience in retail, fashion, luxury with solid understanding of a multi-brand environment. Must have an in-depth understanding of all ecommerce functions. Experience in omnichannel / digital is a must. Stays ahead of global and regional competitor/industry trends across retail, ecommerce, tech, private label, creative/marketing, and logistics to continuously provide strategic people advice that provides competitive advantage opportunities. Proven track record in organisation design, workforce planning and leading change through periods of rapid growth. Hands-on experience building talent, succession and leadership development agendas. Experience managing and dealing with multi-cultural teams. International or global expansion experience (exposure to the US is preferable)<br><br>Skills<br><br>Strong commercial acumen, reading a P&L, framing people decisions in business terms and advising / challenging the leadership team when needed. Strategic ability and innovative mindset are crucial; ability to connect over-arching people strategy to short and medium-term business strategy/vision Strong on data, able to build and use people analytics to make decisions. Skilled coach to senior leaders, with the judgement to know when to support and when to challenge. Highly independent and willing to take an unpopular position with a strong commercial leadership team. High personal credibility and discretion; trusted with sensitive matters at the top of the business.<br><br>Education<br><br>Degree in HR, Business, or a related field. Masters’ degree, CIPD, or equivalent professional qualification are a plus.
About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>About The Team<br><br>The People Team at Agoda is committed to attracting, developing, and retaining exceptional talent from across the globe. We work to create an inclusive, high-performing, and engaging environment where employees can grow, contribute meaningfully, and do their best work. Through a strong focus on people experience, service quality, and business partnership, we help Agoda scale while preserving what makes our culture distinctive.<br><br>Within the People Team, the People Experience and Services function is responsible for designing and delivering critical people experiences, services, and operating foundations that support employees and managers across the employee lifecycle. This includes enabling smooth onboarding and mobility experiences, delivering effective workplace and office services, and ensuring employees have access to timely, trusted, and high-quality support when they need it.<br><br>At the center of this model sits People Services & Help Desk — Agoda’s front door for People support — supported by specialist service teams such as People Relations Services. Together, these teams play a critical role in how employees and managers experience the People function day to day: through clear guidance, responsive support, effective issue resolution, and trusted handling of sensitive people matters.<br><br>Opportunity<br><br>We are looking for an Associate Director, Head of People Services & Help Desk to lead Agoda’s employee-facing People service delivery model across People Help Desk / Tier 1 support, Tier 0 / self-service foundations, and Global People Relations Services.<br><br>This is a key leadership role within People Experience and Services, responsible for shaping how employees and managers access support across a wide range of People topics — from day-to-day HR questions and lifecycle support to more complex and sensitive employee matters requiring specialist intervention.<br><br>In this role, you will lead the teams responsible for:<br><br>People Help Desk / Tier 1 services Tier 0 / self-service and knowledge foundations Global People Relations Services, including case governance and specialist support for complex employee relations matters <br><br>You will own the effectiveness of Agoda’s People support model from the employee and manager perspective, ensuring it is clear, trusted, scalable, and increasingly insight-driven. This includes strengthening service standards, improving routing and handoffs across teams, enabling greater self-service, and ensuring sensitive employee matters are handled with appropriate quality, consistency, and governance.<br><br>This role is ideal for a leader who combines strong service delivery and operational leadership with sound judgment, systems thinking, and the ability to build a modern, scalable People support model in a global, fast-moving organization.<br><br>This position is based in Bangkok. Agoda provides relocation support for successful candidates who are not currently located in Bangkok. Please note that we are not open to remote work or the possibility of being based in other locations.<br><br>What You’ll Do<br><br>Lead Agoda’s People Services front door and employee support model<br><br>Lead Agoda’s employee-facing People Services model across Tier 1 Help Desk support, Tier 0 self-service, and the interface into specialist support teams. Define and evolve how employees and managers access support across People topics, ensuring a clear, seamless, and trusted experience. Establish strong service principles, operating rhythms, and leadership across the teams responsible for day-to-day People support and complex employee issue resolution. Ensure Agoda’s People support model scales effectively with organizational growth, complexity, and global reach. <br><br>Lead the People Services & Help Desk team<br><br>Lead, manage, and develop the People Services & Help Desk team to deliver high-quality, consistent, and empathetic Tier 1 support across core HR topics such as policies, processes, employee data, benefits, onboarding, leaves, mobility, and general employee lifecycle support. Set service standards, KPIs, quality expectations, and operating controls to ensure timely, accurate, and compliant case handling. Build a strong service culture with clear accountability for employee experience, right-first-time resolution, responsiveness, and professionalism. Oversee workforce planning, capacity management, and prioritization across service demand, seasonal peaks, and new People initiatives. <br><br>Lead Global People Relations Services<br><br>Lead the Global People Relations Services team, ensuring high-quality and well-governed support across complex employee matters such as performance concerns, misconduct, grievances, investigations, disciplinary actions, involuntary exits, and employee matters arising from organizational change. Ensure clear service ownership, escalation pathways, and governance across People Relations case handling. Partner closely with HR Business Partners, Legal, Compliance, and other relevant stakeholders to ensure people relations matters are handled fairly, consistently, pragmatically, and in line with internal policies and local legal requirements. Drive high standards in case management, documentation, risk identification, and decision quality across the People Relations team. Use case trends and themes to inform improvements in manager guidance, policy design, service processes, and broader practices. <br><br>Own the operating interfaces across Tier 1, People Relations, and specialist teams<br><br>Serve as the senior operational owner for how work flows between Help Desk / Tier 1, People Relations Services, and other Tier 2 / specialist teams across the People organization. Define and continuously improve routing logic, escalation models, intake criteria, handoffs, service ownership, and resolution pathways. Ensure employees and managers experience a joined-up service model even when multiple People teams are involved. Clarify roles and interfaces across Help Desk, People Relations, Payroll, Rewards, Mobility, People Partners, CoEs, and other specialist teams. <br><br>Build Tier 0 / self-service and knowledge management foundations<br><br>Develop and execute Agoda’s roadmap for Tier 0 / self-service, moving the organization toward more proactive, intuitive, and self-directed resolution of common People queries. Own and strengthen the People knowledge ecosystem, including FAQs, help content, decision trees, agent guidance, and employee-facing support materials. Partner with policy owners and People SMEs to simplify complex topics into clear, scalable, and user-friendly content. Drive case deflection, knowledge reuse, content governance, and self-service adoption through disciplined measurement and continuous improvement. <br><br>Enable digital, conversational, and AI-supported service delivery<br><br>Partner with Product, Tech, Systems, and Data teams to improve People support platforms, workflows, and user journeys across self-service and case management. Identify and help shape practical use cases for conversational and agentic AI within People Services, ensuring they enhance employee experience and complement human support. Provide leadership input into the design, testing, rollout, and continuous refinement of AI-enabled and digital service solutions. Ensure appropriate controls, privacy, escalation paths, and trust mechanisms are in place for all digital and AI-supported support channels. <br><br>Drive operational excellence and continuous improvement<br><br>Monitor and improve key service performance metrics across Help Desk and People Relations Services, such as case volume, first contact resolution, time to resolution, service quality, customer satisfaction, escalation rates, re-open rates, and self-service deflection. Lead ongoing improvements in workflows, playbooks, standard responses, training, quality assurance, and reporting. Partner with People Service Excellence and other stakeholders to simplify processes, remove friction, and improve end-to-end employee and manager experiences. Ensure effective controls, compliance, documentation standards, and data privacy practices are embedded across service operations. <br><br>Lead through insight, stakeholder partnership, and change<br><br>Act as the senior People Services contact for service performance, priorities, risks, and transformation opportunities. Provide regular insight and reporting to People leaders on service trends, root causes, organizational pain points, and improvement opportunities. Partner with Communications and relevant People teams to coordinate messaging around policy changes, process updates, and new tools or services. Support broader People transformation by bringing an employee-service lens to operating model design, simplification, and capability building across the function. <br><br>What You’ll Need To Succeed<br><br>Bachelor’s degree in business, Human Resources, Operations, Law, Psychology, or a related field; advanced degree is a plus. Typically, 10+ years of relevant experience across HR shared services, employee services, People operations, employee relations, HRBP, service delivery, or related functions, including significant leadership experience. Demonstrated experience leading managers and/or multiple service teams in a complex, matrixed, and fast-paced environment. Strong experience running a service or support function with clear accountability for quality, responsiveness, service design, and stakeholder experience. Strong understanding of multi-tier service delivery models, including Tier 0 / self-service, Tier 1 support, and specialist / Tier 2 case management. Meaningful exposure to employee relations or complex people issue resolution, with sound judgment on sensitive matters and a strong appreciation for governance, risk, and consistency. Strong skills in service design, operating model improvement, process improvement, and cross-functional workflow design. Experience with HR technology platforms and service tools such as HRIS, case management systems, knowledge bases, and digital support tools. Demonstrated ability to use data and analytics to monitor performance, identify themes and root causes, and drive prioritization and decision-making. Excellent stakeholder management and communication skills, with the ability to build trust and influence across leaders, specialist teams, and cross-functional partners. Strong people leadership capability, including coaching leaders and managers, building team capability, and creating a high-performance, service-oriented culture. Comfort operating in a global, evolving, and ambiguous environment, with a strong bias for execution, improvement, and scale. <br><br>It’s great if you also have<br><br>Experience in a global or regional HR shared services / People services environment. Experience leading both broad employee support teams and specialist employee relations or case management teams. Experience in knowledge management, service content strategy, and self-service adoption. Hands-on exposure to conversational AI, chatbots, virtual assistants, or workflow automation in HR or customer support environments. Experience improving employee experience through service redesign, process simplification, or digital product thinking. Experience in a high-growth tech, internet, or digital business. Familiarity with global organizations operating across multiple countries, cultures, and regulatory environments. <br><br>Why this role matters<br><br>This role is a unique opportunity to shape how Agoda employees and managers experience People support at scale. From everyday HR queries to more complex and sensitive employee matters, the teams in this scope play an important role in making sure our people feel supported, informed, and able to navigate key moments in their Agoda journey with confidence.<br><br>As Associate Director, Head of People Services & Help Desk, you will help build a more connected, scalable, and future-ready support model, improving service quality, strengthening self-service, and ensuring complex cases are handled with care and consistency. Your work will directly influence employee experience, manager effectiveness, and how the People function continues to evolve as Agoda grows globally.<br><br>#People Services #HRShared Services #Singapore #Singapore #London #England #Hong Kong #Hong Kong #Berlin #Germany #Paris #France #Tokyo #Japan #Shanghai #China #Beijing #China #Sydney #Australia #Kuala Lumpur #Malaysia #Bangkok #Thailand #Seoul #South Korea #Amsterdam #Netherlands #Dublin #Ireland #Barcelona #Spain #Madrid #Spain #Warsaw #Poland #Prague #Czech Republic #Budapest #Hungary #Dubai #United Arab Emirates #Bangalore #India #Bengaluru #India #Hyderabad #India #New Delhi #India #Delhi #India #Gurgaon #India #Gurugram #India #Noida #India #Mumbai #India #Pune #India #Chennai #India #Jakarta #Indonesia #Manila #Philippines #HoChi Minh City #Vietnam #Hanoi #Vietnam #Taipei #Taiwan #Shenzhen #China #Munich #Germany #Zurich #Switzerland<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
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<p><span><span>The Group VP, People Enterprise Delivery is responsible for establishing and leading the People function's Project Management and Enterprose Delivery Office, ensuring the successful governance, delivery, and realisation of strategic People initiatives. The role provides oversight of the People transformation portfolio, drives enterprise-wide change management and communications, and ensures the effective coordination and execution of cross-functional programmes aligned with the Group People COEs and business priorities.</span></span></p><br><p><span><span>The position serves as the central point for portfolio governance, programme delivery, stakeholder engagement, and continuous improvement across the Group People function, enabling the successful implementation of strategic initiatives and organisational change.</span></span></p><br><p><span><span><strong><u>KEY ACCOUNTABILITIES:</u></strong></span></span></p><br><p><span><span><strong>Centres of Excellence Enablement and Integration</strong></span></span></p><br><ul><li><p><span><span>Partner with the leaders of the Group People COEs to support the successful delivery of strategic priorities and initiatives.</span></span></p><br></li><li><p><span><span>Provide PMO and enterprise delivery, governance, change management, communications, and execution support to People Centres of Excellence.</span></span></p><br></li><li><p><span><span>Ensure alignment and integration of initiatives across Centres of Excellence to create a cohesive employee experience and maximise organisational impact.</span></span></p><br></li><li><p><span><span>Coordinate cross-functional dependencies, resources, timelines, and stakeholder engagement across People programmes.</span></span></p><br></li><li><p><span><span>Support the development of business cases, implementation plans, governance structures, and benefits realisation frameworks for key People initiatives.</span></span></p><br></li><li><p><span><span>Facilitate executive-level reporting and visibility of progress, risks, and outcomes across the People portfolio.</span></span></p><br></li><li><p><span><span>Drive consistency in project delivery, change management, communications, and measurement practices across all Centres of Excellence.</span></span></p><br></li><li><p><span><span>Identify opportunities to streamline processes, improve collaboration, and enhance the effectiveness of People programmes and services.</span></span></p><br></li><li><p><span><span><strong>PMO </strong></span><span><strong>and Enterprise Delivery </strong></span><span><strong>Governance and Portfolio Management</strong></span></span></p><br></li><li><p><span><span>Establish and lead the People PMO </span><span>and enterprise delivery</span><span>, including governance frameworks, methodologies, standards, and reporting processes.</span></span></p><br></li><li><p><span><span>Monitor project and programme performance, ensuring alignment with strategic objectives, timelines, budgets, and expected outcomes.</span></span></p><br></li><li><p><span><span>Provide regular portfolio reporting and executive insights to the Chief People Officer and senior leadership.</span></span></p><br></li><li><p><span><span>Identify and manage risks, dependencies, issues, and mitigation plans across the People portfolio.</span></span></p><br></li><li><p><span><span><strong>Strategic Programme Delivery & Adoption</strong></span></span></p><br></li><li><p><span><span>Oversee the delivery of key People transformation, organisational effectiveness, workforce, talent, culture, and strategic initiatives.</span></span></p><br></li><li><p><span><span>Ensure programmes are delivered consistently, effectively, and in accordance with agreed governance standards.</span></span></p><br></li><li><p><span><span>Coordinate cross-functional teams and stakeholders to achieve successful implementation and business outcomes.</span></span></p><br></li><li><p><span><span>Drive accountability for delivery milestones and benefits realisation across the People function.</span></span></p><br></li><li><p><span><span>Develop and implement frameworks that support the successful execution and embedding of strategic People and business initiatives. </span></span></p><br></li><li><p><span><span>Assess organisational impacts and ensure appropriate engagement, communication, and readiness activities are incorporated into programme delivery. </span></span></p><br></li><li><p><span><span>Foster awareness, understanding, and sustained adoption of new processes, practices, and ways of working. </span></span></p><br></li><li><p><span><span>Monitor programme outcomes, adoption measures, and organisational readiness to maximise the value and effectiveness of initiatives.</span></span></p><br></li><li><p><span><span><strong>Internal Communications</strong></span></span></p><br></li><li><p><span><span>Lead the development and execution of PMO </span><span>and enterprise delivery</span><span> People-related communication strategies aligned with business and organisational priorities.</span></span></p><br></li><li><p><span><span>In partnership with Group Communications, ensure consistent, clear, and timely communication of strategic initiatives, transformation programmes, and key People messages.</span></span></p><br></li></ul><p><span><span><strong>Cross-Functional Programme Coordination</strong></span></span></p><br><ul><li><p><span><span>Coordinate and integrate People initiatives across Centres of Excellence, HR Business Partners, Shared Services, and business stakeholders.</span></span></p><br></li><li><p><span><span>Ensure consistency, alignment, and effective governance across multiple programmes and projects.</span></span></p><br></li><li><p><span><span>Facilitate collaboration across functions to reduce duplication and maximise organisational impact.</span></span></p><br></li></ul><p><span><span><strong>Value Realisation and Continuous Improvement</strong></span></span></p><br><ul><li><p><span><span>Establish frameworks to measure programme effectiveness, value realisation, and return on investment.</span></span></p><br></li><li><p><span><span>Monitor delivery performance, identify improvement opportunities, and implement corrective actions where required.</span></span></p><br></li><li><p><span><span>Leverage data, insights, and best practices to enhance project delivery and organisational outcomes.</span></span></p><br></li></ul><p><span><span><strong>Other</strong></span></span></p><br><ul><li><span><span>Applicable</span><i><span> if role has direct or indirect reports</span></i><span> - responsible for the management and </span></span><span><span>leadership of an engaged team, promoting collaboration and ensuring that each is developed and evaluated against goals and objectives which are aligned, specific, measurable, attainable yet challenging, realistic and time bound.</span></span></li><li><p><span><span>Act as an ambassador for DP World at all times when working; promoting and demonstrating positive behaviours in harmony with DP World’s Principles, values and culture; ensuring the highest level of safety is applied in all activities; understanding and following DP World’s Code of Conduct and Ethics policies</span></span></p><br></li><li><p><span><span>Perform other related duties as assigned </span></span></p><br></li></ul><p><span><span><strong><u>JOB CONTEXT:</u></strong></span></span></p><br><p><span><span>This role operates in a dynamic, complex and fast-paced environment, requiring the ability to manage multiple and diverse projects, priorities and outputs concurrently while maintaining focus on quality, governance and delivery outcomes. Success in the position depends on strong collaboration, the ability to work effectively through others, and the capacity to influence stakeholders across functions and levels without direct authority. The role also requires excellent communication as a core strength, supported by strong organisational capability, disciplined time management, data and analytical confidence, and sound financial acumen to support informed decision-making, effective prioritisation and measurable value realisation across the People portfolio.</span></span></p><br><p><span><span><strong><u>QUALIFICATIONS, EXPERIENCE & SKILLS:</u></strong></span></span></p><br><p><span><span><strong>Qualifications and Experience</strong></span></span></p><br><ul><li><p><span><span>Bachelor's degree in Human Resources, Business Administration, Organisational Development, Project Management, or related discipline.</span></span></p><br></li><li><p><span><span>Advanced qualification or certification in Project Management, Programme Management, Change Management, or related field preferred.</span></span></p><br></li><li><p><span><span>10+ years of experience leading large-scale transformation programmes, PMOs, or strategic initiatives.</span></span></p><br></li><li><p><span><span>Experience within Human Resources, organisational transformation, or enterprise change environments preferred.</span></span></p><br></li><li><p><span><span>Demonstrated experience engaging and influencing senior executives and stakeholders.</span></span></p><br></li><li><p><span><span>Strong knowledge of project portfolio management, governance, change management, communications, and organisational effectiveness.</span></span></p><br><p><span><span><strong>Key Competencies (proven and strong track record required)</strong></span></span></p><br></li><li><p><span><span>Strategic Thinking</span></span></p><br></li><li><p><span><span>Programme and Portfolio leadership and execution</span></span></p><br></li><li><p><span><span>Change Management</span></span></p><br></li><li><p><span><span>Executive Communication</span></span></p><br></li><li><p><span><span>Stakeholder Management</span></span></p><br></li><li><p><span><span>Organisational Agility</span></span></p><br></li><li><p><span><span>Governance and Risk Management</span></span></p><br></li><li><p><span><span>Data-Driven Decision Making</span></span></p><br></li><li><p><span><span>Collaboration and Influence</span></span></p><br></li><li><p><span><span>Continuous Improvement</span></span></p><br></li><li><p><span><span>Results Orientation</span></span></p><br></li></ul><br> </div>
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<p>We are seeking a People & Culture Officer to serve as the primary HR partner for our school, supporting staff across the full employee lifecycle. The role is responsible for leading recruitment and onboarding, enabling performance and professional development, managing employee relations, and ensuring compliance with UAE and DGHR law. Working closely with school leaders, this position will implement HR policies and strategies while maintaining confidentiality, professionalism, and a positive employee experience that supports our business objectives.</p><br><p>Responsibilities</p><br><ul><li>Is the primary point of contact for all school staff on People related matters, including contracts, terms and conditions and payroll </li><li>Supports P&C team in the effective attraction and recruitment of all staff </li><li>Support the onboarding process for all incoming staff, including pre-employment communication to ensure new starters are aware of the requirements for their role and for working and living in the UAE </li><li>Business partner middle leaders and SLT </li><li><p>Manages employee exit processes, liaising with the Operations teams </p><br></li></ul><p>Talent Acquisition & Onboarding </p><br><ul><li>Support the recruitment strategy in collaboration with the Head of P&C </li><li>Be responsible for meeting RLS recruitment KPI’s </li><li>Headhunt and work alongside external recruiters for key positions as per the strategy and budget </li><li>Develop data dashboards to report on vacancies </li><li>Manage headcount and budget in line with hiring managers and finance </li><li>Build relationships with hiring managers </li><li>Ensure there are job descriptions for all jobs advertised </li><li><p>Implement and develop onboarding strategies </p><br></li></ul><p>Performance Enablement</p><br><ul><li>Coordinates the probationary processes for new hires with line managers, in line with policy and DGHR law </li><li>Coordinates performance reviews and appraisal cycles and creates data dashboards </li><li>Professional development – Advises and supports line managers as per the Professional Learning policy </li><li><p>Monitors books and tracks PD for school staff and provide reports as requested by the SLT </p><br></li></ul><p>Policy and Strategy Implementation</p><br><ul><li>Implement P&C policies by advising</li><li>Implement manager toolkits and P&C processes</li><li>Inform Head of P&C of any updates that might need to be considered </li></ul> Employee Relations<br><ul><li>Supports the SLT with investigations and disciplinary management of staff, ensuring accurate records are stored in the employee records <br></li><li>Provide advice, counsel and guidance to Middle Leaders on relevant issues and escalate to SLT where required <br></li><li>Escalate concerns from SLT if it cannot be solved informally <br></li><li>Escalates cases where there is a legal risk to the Head of P&C <br></li><li>Perform any other duties as reasonably expected <br></li></ul> <ul><li>Degree of higher education; or</li><li>Related industry qualification, of graduate leveL</li><li>Recognised HR Qualification and/or professional subscription (eg CIPD) desirable</li><li>Minimum 3 years in HR in any industry; or 2 years in Generalist HR within a service related industry</li></ul> </div>
First Tech is a technology company focused on building, scaling, and delivering innovative digital platforms across financial services and other industries.<br>We combine technology, product expertise, and a deep understanding of customer needs to create solutions that simplify complex processes and deliver seamless digital experiences. Our platforms are designed to be scalable, reliable, and impactful, helping businesses and customers navigate the evolving digital landscape with confidence. Founded with a vision to accelerate digital transformation, First Tech brings together strong engineering capabilities, product development expertise, and a culture of innovation to build modern solutions that address real-world challenges.<br>By partnering with forward-thinking businesses and developing technology-driven products, we aim to reshape industries and improve everyday experiences. We believe in creating an inclusive, collaborative environment where talented individuals are empowered to innovate, grow, and make a meaningful impact.<br>Job Purpose The Head of People Partnering will act as a strategic advisor to leaders across the Group’s entities, translating business priorities into effective people and organisational solutions. The role will shape and embed key initiatives across operating models, organisational design, job architecture, workforce planning, performance, reward and talent development. <br>What You’ll DoPartner with senior leaders across the Group’s entities on strategic and operational people priorities. Support the development of operating models, organisational structures, job architecture and role levelling. Play a key role in the Total Rewards project, partnering with external consultants and internal stakeholders. Lead workforce planning, identifying future headcount, capability and organisational requirements. Drive the implementation of performance management, compensation reviews and development planning. Work closely with the Capability & Growth Manager to embed talent, succession and development frameworks across the business. Identify capability gaps, talent risks and succession priorities, providing practical recommendations to leadership. Advise leaders on promotions, retention, organisational changes, employee relations and workforce costs. Facilitate workshops on performance management, people processes and internal capability-building initiatives. Collaborate with Talent Acquisition, Total Rewards, Capability & Growth, and Experience & Data to deliver coordinated People solutions.<br>What We’re Looking For At least eight years of experience in a senior HR Business Partner or People Partner role. Strong experience supporting corporate, commercial or multi-functional business areas. Demonstrated experience in organisational design, workforce planning, job architecture, role levelling and compensation. Experience embedding performance management, talent development and succession-planning frameworks. Strong commercial understanding and the ability to translate business priorities into practical People solutions. Confidence advising and influencing senior leaders on complex organisational and workforce matters. Strong facilitation skills, with experience delivering workshops to leaders and employees. Experience working across multiple entities, business functions or markets. GCC experience, ideally covering both the UAE and KSA. A bachelor’s degree in human resources, business or a related field.<br>Benefits Competitive salary and performance-based incentives Health and wellness support Career development and learning opportunities Exposure to high-impact projects and cross-functional teams A collaborative culture that encourages innovation and ownership<br>So, what does it really mean to work at First. Tech? We are building a company where people are empowered to do their best work and grow. Our culture is rooted in ownership, collaboration, and continuous learning.<br>As part of First Tech, you will be working in an environment that values innovation, speed, and impact, while giving you the opportunity to shape products that directly affect how people experience financial services.<br>We are an equal opportunity employer and are committed to building a diverse and inclusive team. We welcome people from all backgrounds and encourage you to apply if this role excites you.
Job Location:<br><br>NH Collection Ibn Battuta Hotel<br><br>At Oaks, we’ve got over 55 destinations across Australia, New Zealand, Asia and beyond — and we’re always ready to be explored, experienced, or turned into something unexpected. You’ll find us right where the action is: vibrant teams, a workplace culture that doesn’t take itself too seriously, and real room to grow.<br><br>Whether it’s a city stopover or a beachside resort, every Oaks property runs on the energy of people who genuinely enjoy what they do. If you want to work somewhere with personality, purpose, and the kind of team that ends up in the same group chat — there’s an Oaks with your name on it.<br><br>Managerial<br><br> Assist in the planning and forecasting of the hotel manpower budget in co-ordination with GM, DFC and HOD’s as per business requirement. Create a work environment that is high in employee morale and provides constant learning & development and use the feedback from Team Member Engagement Survey to draw an action plan.<br><br>Implement systems and procedures that achieve higher employee efficiency and employee satisfaction.<br><br> Recruitment and Performance Appraisal/ Management of the staff in the Unit. Develop & Implement the annual HR strategic plan, linking the department’s objectives to the unit’s overall strategy. Monitoring in - house training Implement and sustain the Minor Hotel Group code of conduct.<br><br>Operational<br><br> Interact with the GM & HODs on a daily basis in areas of manpower planning, people development & provide appropriate support to the Operational departments. Recruitment and Selection planning of Staff at the unit level. Planning database maintenance. Rationalize manpower utilization and carryout appropriate right sizing activities. Implement Employee Satisfaction surveys & ensure the results are communicated & follow up on the action plans. Implement the Performance management system/appraisals Implement appropriate Reward & Recognition program for employees linked to the Anantara Values. Ensure compliance of all statutory & non - statutory HR aspects for fulfillment of corporate governance and UAE Labor legislation. Responsible to plan and co-ordinate for all HR related functions of the hotel. Plan Trainings and Induction for all staff/new joiners with L&DM, Cross Trainings, Looking at Career Progression of staff-lateral and vertical, Standard HR Operating Procedures of Departments, Audits, Junior Management Development and career planning, payroll monitoring, recruitment process and on boarding, counselling and disciplinary process. Support departments / functions in developing cutting edge functional excellence and in developing leadership capabilities. Act as change catalyst in the cultural and organizational transformation. Provide key inputs of L&D aspects for all activities and plans of the unit. Reinforce learning & developmental initiatives in the unit through supporting individual & team development, career development, training & experience- based learning. Interact with the departmental / unit functional heads on a daily basis in areas of people development, providing appropriate support to operational departments. Partner in Corporate initiatives as required from time to time. Participate & assist in the unit career development process along with the General Manager, the department heads.<br><br>Visa co-ordination with PRO to get new joiners in board, accommodation audits.<br><br> Cafeteria menu planning, celebration of national days, locker and rest room upkeep, transport monitoring. Ensure staff welfare activities, sports, annual day as per hotel operating budget are planned and executed.<br><br>Qualifications<br><br> Bachelor's degree in human resources management or any related fields Minimum 5 years' experience in international companies with a track record of achievements. Strong in inter-personal and communication skills. Proficient in English and computer literate. Results driven and strong in people management and development.<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!
<strong>Company Description<br><br></strong>We are far more than a worldwide leader in hospitality. We welcome you as you are and offer opportunities to find a role and brand that truly match your personality and aspirations. At Ennismore, we are committed to supporting your growth and learning every day, ensuring that your work brings purpose and fulfillment to your life. During your journey with us, you will have the opportunity to explore limitless possibilities, shape your own story, and help us imagine the future of hospitality together.<br><br>Rixos Marina Abu Dhabi is a luxury hotel that delivers authentic Turkish hospitality with exceptional service standards. The hotel redefines luxury by offering a unique and unforgettable holiday experience, creating a new meaning for modern hospitality and leisure.<br><br><strong>Salaries And Benefits<br><br></strong><ul><li>Competitive Salary</li><li>Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks</li><li>Vacation tickets /benefits provided by the hotel</li><li>Medical Insurance Provided<br><br></li></ul>Job Description<br><br>What do we expect of you?<br><br>The Executive, People & Culture is responsible for managing day-to-day HR operations, ensuring compliance with company policies and labour laws, and supporting various HR functions including recruitment, employee relations, and performance management. This role acts as a bridge between employees and management, facilitating a positive work environment and promoting organizational effectiveness.<br><br>How your day looks:<br><br>Compensation and Benefits:<br><br><ul><li>Oversee the development and administration of compensation and benefits programs. </li><li>Ensure competitive and fair pay practices. </li><li>Manage the administration of employee benefits programs, including health insurance, retirement plans, wellness programs, and other employee benefits. </li><li>Ensure accurate and timely processing of benefits enrollments, changes, claims and terminations. </li><li>Conduct benefits orientation and education sessions for employees. </li><li>Maintain accurate records and documentation for all compensation and benefits activities. </li><li>Serve as a point of contact for employee inquiries regarding compensation and benefits. </li><li>Provide support to Assistant Manager, People & Culture on compensation and benefits matters. </li><li>Generate reports and conduct data analysis to support decision-making and strategic planning. <br><br></li></ul>Performance Management:<br><br><ul><li>Design and implement performance appraisal systems and mid-year reviews. </li><li>Facilitate continuous feedback and development discussions. </li><li>Develop succession planning processes to ensure leadership continuity. <br><br></li></ul>HR Analytics and Reporting:<br><br><ul><li>Use HR metrics and analytics to inform decision-making. </li><li>Prepare regular reports on HR metrics and trends for the executive team. </li><li>Continuously improve HR processes through data-driven insights. <br><br></li></ul>Employee Relations and Compliance:<br><br><ul><li>Manage employee relations issues and provide conflict resolution. </li><li>Ensure compliance with labor laws and regulations. </li><li>Develop and maintain HR policies and procedures. <br><br></li></ul>Culture and Employee Engagement:<br><br><ul><li>Foster a positive, inclusive, and high-performance work culture. </li><li>Develop and implement employee engagement programs to boost morale and productivity. </li><li>Conduct regular surveys and feedback sessions to assess and enhance employee satisfaction. <br><br></li></ul>Talent Acquisition and Retention:<br><br><ul><li>Assist in the recruitment and selection process to attract top talent. </li><li>Develop retention strategies to reduce turnover and retain key employees. </li><li>Implement effective onboarding programs to ensure new hires are integrated successfully. <br><br></li></ul><strong>Qualifications<br><br></strong>Qualifications:<br><br>Education: Bachelor’s degree in Human Resources, Business Administration, or a related field.<br><br><strong>Skills<br><br></strong><ul><li>Strong strategic thinking and problem-solving skills. </li><li>Excellent leadership and team management abilities. </li><li>Exceptional interpersonal and communication skills. </li><li>In-depth knowledge of HR best practices and employment laws. </li><li>Proven ability to drive cultural change and foster a positive work environment. </li><li>Excellent in Microsoft Excel</li></ul>
Job Description<br><br>We’re Doctify<br><br>Doctify is the global platform built by doctors for doctors, on a mission to build the largest, most trusted global network of validated healthcare providers and experts. We connect patients with the right doctors, and doctors with respected peers, to ensure better care worldwide. Through verified patient reviews and professional skill endorsements, Doctify creates unmatched credibility for providers and empowers patients to choose care with confidence.<br><br>Founded in 2015 and backed by $30m+ in funding, Doctify operates across 7 countries. We are uniting the global healthcare community, one trusted connection at a time.<br><br>We do things differently here at Doctify, we are boldly leading a digital revolution in healthcare and are confident in our mission.<br><br>About The Role<br><br>We're looking for a People and Talent Associate to join our team in a hybrid role spanning People Operations, Employee Engagement, Office Management, and Talent Acquisition support. Based in the UAE, you'll support people and talent activity across our growing teams in GCC and ANZ. This is a great opportunity for someone early in their People career who wants broad, hands-on exposure across the full employee lifecycle and international People practices, from sourcing candidates to supporting the people already on the team.<br><br>You'll be the go-to person for day-to-day people operations and office coordination in the UAE, while also playing an active role in regional recruitment, from sourcing and screening candidates through to scheduling interviews, including for roles across ANZ time zones.<br><br>You’ll be responsible for<br><br>People Operations & Engagement<br><br>Support onboarding and offboarding processes for employees across the GCC and ANZMaintain accurate employee records in Bamboo HR, ensuring compliance with local labour law across each region Assist with visa, labour card, and Emiratisation-related administration in the UAE, liaising directly with the PRO and local government authorities as needed Help plan and run employee engagement initiatives, events, and internal communications across regions and time zones Act as a first point of contact for employee queries on policies, benefits, and processes<br><br>Office Management<br><br>Oversee day-to-day office operations, supplies, and vendor coordination for the UAE office Support a positive, well-run in-office experience for employees Coordinate with building management, facilities, and local suppliers as needed<br><br>Talent Acquisition<br><br>Support recruitment activity across the GCC and ANZ, as well as other regions as required, working closely with the Head of Talent and hiring managers to deliver against regional hiring plans Build and maintain strong candidate pipelines for assigned vacancies, using Teamtailor, Linked In, job boards, referrals, and other relevant channels Review and shortlist applications against agreed role requirements, conducting initial screening calls where required Coordinate interviews across candidates, hiring managers and interview panels, working confidently across multiple time zones Support the collection and consolidation of interview feedback, ensuring candidates move efficiently through the recruitment process Assist with offer letter preparation and new hire documentation, accounting for regional differences in employment terms<br><br>About You<br><br>1-2 years' experience in a People or Talent role, ideally within the UAE or wider GCCWorking knowledge of UAE labour law and People practices (visas, labour cards, MOHRE processes) Comfortable working across multiple time zones, including regular collaboration with ANZ based teams Exposure supporting recruitment processes, including candidate sourcing, CV screening and initial candidate conversations Highly organised, with strong attention to detail and the ability to juggle multiple priorities Comfortable working with People systems and ATS tools; experience with Bamboo HR and/or Teamtailor is a plus (training provided if needed) Strong communication skills, confident speaking with employees, candidates, and hiring managers across different regions A proactive attitude, happy to move between strategic engagement work and practical office admin Fluent English required; Arabic is a plus but not essential<br><br>What We Offer<br><br>At Doctify, we shape careers with purpose. Our benefits are designed to fuel your growth, flexibility, and wellbeing.<br><br>???? Time off, flexibility & balance<br><br>30 days annual leave, earning up to 32 days leave with tenure Hybrid working model Enhanced Parental Leave Health insurance<br><br>⭐ Setting you up for success<br><br>Competitive, benchmarked compensation (base salary plus commission)3-month immersive onboarding experience Ongoing learning through expert-led sessions, leadership insights, and soft-skill development Clear internal mobility pathways to accelerate your career<br><br>???? The Uniquely Doctify Experience<br><br>Daily team huddles to connect, share wins and spark ideas Regional Lunch Clubs & team socials powered by our Fun Police Quarterly Doctifier nominated Impact Awards Employee referral bonus: £700 (or local equivalent) per hire<br><br>???? Our Commitment to DEIB<br><br>Diversity, equity, inclusion and belonging aren’t just values. They’re at the core of what makes us Uniquely Doctify. These principles shape how we work, how we work, how we build our teams, how we design our policies, and how we bring our mission to life.<br><br>As a global team, we know that diverse perspectives drive innovation and lead to better outcomes for patients, providers and each other. We’re committed to creating a fair, inclusive environment where everyone is heard, respected and empowered to thrive.<br><br>We want to ensure that everyone has an equitable and comfortable experience throughout our hiring process. If you require any adjustments, we’re happy to discuss how we can support you. You can contact us at hiring@doctify.com.<br><br>Job Details<br><br>Role Level: Not Applicable Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: http://www.doctify.co.uk Job Function: Human Resources (HR) Company Industry/<br><br>Sector: Other<br><br>What We Offer<br><br>About The Company<br><br>Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.<br><br>Report<br><br>Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
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<span></span><p><strong>Job Summary:</strong></p><br>
<p>The Head of Commercial Department is responsible for leading and driving the overall commercial strategy across the UAE market. This role oversees the Sales and Key Account Management (KAM) teams, ensuring the achievement of revenue targets, profitability (P&L), and market expansion. The position plays a critical role in forecasting, team performance management, customer engagement, and aligning sales execution with marketing strategies.</p><br> <p><strong>Key Responsibilities:</strong></p><br> <p>* Lead, manage, and develop the Sales and KAM teams across the UAE to achieve and exceed sales targets.</p><br> <p>* Own full P&L responsibility for the UAE commercial operations, ensuring sustainable and profitable growth.</p><br> <p>* Develop accurate sales forecasts and demand plans based on market trends, historical data, and business objectives.</p><br> <p>* Implement and optimize CRM systems for medical representatives to enhance productivity, reporting accuracy, and customer engagement.</p><br> <p>* Plan and manage field force deployment, including territory alignment, area distribution, and coverage optimization.</p><br> <p>* Conduct regular performance reviews, set KPIs, and monitor team achievements against targets.</p><br> <p>* Drive the listing (enlisting) of existing and new products in hospitals, pharmacies, and clinics across the UAE.</p><br> <p>* Build and maintain strong relationships with key stakeholders, including healthcare providers, distributors, and key accounts.</p><br> <p>* Coordinate closely with the Marketing team to ensure effective execution of marketing strategies, campaigns, and product launches.</p><br> <p>* Lead regular sales meetings, business reviews, and strategic planning sessions.</p><br> <p>* Identify new business opportunities, market gaps, and competitive insights to strengthen market position.</p><br> <p>* Ensure compliance with local regulations, company policies, and industry standards.</p><br> <p><strong>Qualifications & Experience:</strong></p><br> <p>* Bachelor’s degree in pharmacy, Medicine, or related field (MBA preferred).</p><br> <p>* Minimum 15 years of experience in the pharmaceutical industry, with at least 5 years in a senior commercial leadership role in the UAE.</p><br> <p>* Proven track record of achieving sales targets and managing high-performing teams.</p><br> <p>* Strong experience in KAM management, hospital and pharmacy channel sales, and product listing processes.</p><br> <p>* Solid understanding of UAE healthcare market dynamics and regulatory environment.</p><br> <p>* Experience in CRM systems, forecasting, and data-driven decision-making.</p><br> <p><strong>Skills & Competencies:</strong></p><br> <p>* Strong leadership and people management skills</p><br> <p>* Strategic thinking with strong execution capability</p><br> <p>* Financial acumen and P&L management</p><br> <p>* Excellent communication and negotiation skills</p><br> <p>* Analytical and problem-solving abilities</p><br> <p>* Results-driven with a high level of accountability</p><br> <p>* Ability to work cross-functionally and influence stakeholders</p><br> <p><strong>Key Performance Indicators (KPIs):</strong></p><br> <p>* Achievement of sales targets and revenue growth</p><br> <p>* P&L performance and profitability</p><br> <p>* Market share expansion</p><br> <p>* Team performance and productivity</p><br> <p>* Successful product listings and market penetration</p><br> <p>* CRM utilization and reporting accuracy</p><br> <p><strong>Reporting Line:</strong></p><br>
<p>Reports directly to GCC director.</p><br>
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<br>About the opportunity<br><p>This role will take direction from the Line manager and any other team member assigned by the line manager or HOD. Day-to-day tasks will include:<br>
1. Support end-to-end onboarding – Support the complete onboarding process, including the collection, verification, and filing of<br>
required documents (passports, visas, educational certificates, etc.), while coordinating with IT, Payroll, and Procurement to ensure timely provisioning of laptops, system access, joining kits, IDs, and medical insurance.<br>
2. Conduct pre-boarding welcome calls – Engage with new joiners before Day 1 to confirm documentation requirements, provide<br>
clarity on joining formalities, and address initial queries to ensure a smooth and confident start.<br>
3. Maintain data discipline – Ensure accuracy, completeness, and timeliness of data entries across onboarding trackers, HR<br>
dashboards, and HRIS systems, enabling leadership and stakeholders to make informed decisions.<br>
4. Coordinate government-related formalities – Partner with PROs to manage issuance of UAE labor contracts, work permits,<br>
Emirates IDs, and medicals through MOHRE, ICP, and other relevant portals, ensuring compliance with statutory requirements.<br>
5. Activate benefits seamlessly – Ensure new hires are enrolled into medical insurance, payroll, and other company benefit programs<br>
promptly, minimizing delays and enhancing employee experience.<br>
Offboarding<br>
6. Execute structured offboarding – Support the end-to-end exit process, including notice period compliance, collection of assets<br>
(laptops, phones, IDs), and preparation of termination documentation while ensuring employees have a respectful and professional<br>
exit experience.<br>
7. Coordinate with Payroll – Work closely with payroll to validate and process timely and accurate final settlements, including<br>
end-of-service benefits (EOSB), leave encashments, and reimbursements, aligned with UAE labor law.<br>
8. Ensure compliance on exits – Manage delisting of leavers from MOHRE, Immigration, and Insurance systems, as well as<br>
deactivation from company databases, reducing compliance risks and safeguarding company records.<br>
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General Duties:<br>
9. Respond to queries effectively – Serve as the first point of contact for HR operational queries, providing accurate policy-based<br>
guidance to employees, managers, and external stakeholders while ensuring issues are resolved promptly.<br>
10. Manage SIM card issuance – Coordinate the allocation, activation, and reconciliation of company SIM cards, ensuring proper<br>
record-keeping and cost management.<br>
11. Administer employee benefits – Oversee benefit management processes (medical insurance, allowances, wellness programs, etc.)<br>
for all UAE employees, ensuring timely enrollment, renewals, and compliance.<br>
12. Provide accurate payroll inputs – Ensure Payroll receives correct and timely information on new joiners, leavers, monthly bank<br>
account details, and other compensation-related inputs to prevent delays or errors.<br>
13. Organize and maintain records – Ensure all employee files (hardcopy and digital) are complete, compliant, and audit-ready, aligned<br>
with UAE Mainland regulations and internal policies.<br>
14. Prepare reports and dashboards – Develop and maintain reports on key HR operations metrics (onboarding, offboarding, compliance, volumes, turnaround times) to support decision-making and demonstrate operational effectiveness.<br>
15. Streamline recurring tasks – Review and simplify high-volume, repetitive HR processes (e.g., document collection, data entry, benefits enrollment) by recommending and implementing efficiency improvements.<br>
16. Support audits and inspections – Prepare and present accurate documentation during internal audits, external inspections, and government reviews to ensure compliance with company policies and UAE labor law.<br>
17. Drive automation and digitization – Contribute to HR system enhancements, automation initiatives, and digitization projects, ensuring operational processes are lean, error-free, and scalable.</p><br><br>What you need to be successful<br><p>1. Bachelor’s degree in Business, Human Resources, or related field.<br>
2. 3–5 years of experience in People Operations/HR roles within the UAE Mainland.<br>
3. Solid understanding of MOHRE processes, UAE labor law, and compliance requirements.<br>
4. Experience handling high volumes of onboarding/offboarding transactions in a fast-paced environment.<br>
5. Proficiency in HR systems, MS Office, and Google Workspace<br> </p><br><br><p>Skills and attributes:<br>
1. High attention to detail and commitment to accuracy.<br>
2. Problem-solving mindset with a focus on process improvement.<br>
3. Ability to work under pressure while ensuring deadlines are met.<br>
4. Culturally aware and adaptable to a diverse workforce.</p><br><br>Who we are<br><p>talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br><br>
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