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Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum.<br><br>At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our communities. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging.<br><br>The Role<br><br>You will partner with business leaders, manage employee engagement, and oversee the full employee lifecycle.<br><br>This role combines strategic HR business partnering with hands-on operational responsibilities.<br><br>Key Responsibilities<br><br>Business Partnering: Work closely with senior leadership to align HR initiatives with business goals. Provide guidance on workforce planning, organizational design, and succession planning. Employee Engagement & Culture: Design and implement programs that enhance engagement, diversity, equity & inclusion, and employee well-being. Promote Edelman’s values and culture. Performance Management: Manage annual review processes, goal-setting, and continuous feedback initiatives. Coach managers on performance conversations. Learning & Development: Partner with L&D teams to identify training needs and deliver career development programs. Employee Relations: Act as a trusted advisor on employee relations, conflict resolution, and policy interpretation. Ensure compliance with labor laws and Edelman standards. Compensation & Benefits: Support compensation reviews, benefits programs, and reward frameworks to ensure competitiveness and equity. HR Operations: Oversee HR systems, reporting, compliance, and data accuracy. Drive process improvements for efficiency.<br><br>Qualifications<br><br>Bachelor’s degree in Human Resources, Business Administration, or related field; Master’s degree or HR certification (SHRM/PHR) preferred.5–7 years of progressive HR experience, ideally in professional services, PR, or communications sectors. Strong knowledge of employment laws and HR best practices. Proven ability to influence stakeholders and build trusted partnerships. Excellent interpersonal, communication, and problem-solving skills. Ability to balance strategic thinking with hands-on execution Fluency in Arabic is preferred<br><br>Why Edelman<br><br>Opportunity to work with a global leader in communications and advisory. Collaborative, creative, and inclusive culture. Access to world-class learning, development, and career growth opportunities. Commitment to employee well-being, flexibility, and innovation.<br><br>We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t perfectly align with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
الهدف العام للوظيفةالإعداد والمشاركة في مراجعة الدراسات المعدة في مجال التخصص و إدارة المعلومات في الدولة لعموم القطاعات و التأكد منإجراءات البحوث في مجال الاستقطاب والتوظيف و اقتراح التوصيات العملية لتنفيذ مخرجات البحوث والدراسات.المسؤوليات الرئيسيةتصميم وتحديث اجراءات الاختبارات والمقابلات الخاصة بعمليات التوظيف وفقا لإجراءات وأنظمة الموارد البشرية بحسب المعمول به في الجهة الاتحادية.تنفيذ اي مهام اخرى يكلف بها من قبل الرئيس المباشر.متابعة اجراء المقابلات واختيار أفضل المرشحين لشغل الوظائف وفق المعايير والشروط المعتمدة في قانون الموارد البشرية واللائحة التنفيذية.متابعة التدقيق على القائمة الاولية للمرشحين ورفعها إلى الادارة المعنية ولجنة التعيين والاختيار المعنية لاختيار القائمة النهائية للمرشحين.متابعة تطوير أفكار نشاطات سنوية ومعارض توظيف تستقطب الموارد البشرية الكفؤة، وتطوير قواعد بيانات خاصة بذلك في نظام معلومات الجهة الاتحادية.متابعة مقارنة الشواغر بالموازنة المعتمدة والخطط الاستراتيجية والتشغيلية الخاصة بالوحدات التنظيمية ومطابقتها مع الهيكل التنظيمي المعتمد، متابعة وإعداد و دراسة احتياجات الجهة للعاملين ووضع وتنفيذ خطة التوظيف.<br>المؤهلات والخبرةماجستير-الموارد البشرية (سنتين خبرة)بكالوريوس-الموارد البشرية (4 سنوات خبرة)دبلوم-الموارد البشرية (6 سنوات خبرة)الشهادات المهنيةCIPD المستوى 5 في التعلم والتطوير (CIPD المستوى 5 في L&D) CIPD المستوى 7جائزة ILM L5 في القيادة والإدارةدبلوم في إدارة الموارد البشريةدبلوم في التعلم والتطويرشهادة في التعلم والتطويرشهادة في الموارد البشرية
<p class="MsoNormal" dir="RTL"><span ><span lang="AR-SA"><strong>المؤهلات العلمية</strong></span></span><span dir="LTR"><strong>:</strong></span><br><span ><span lang="AR-SA">درجة البكالوريوس / الماجستير في إدارة الموارد البشرية</span></span></p><p class="MsoNormal" dir="RTL"><span ><span lang="AR-SA"><strong>الخبرة العملية</strong></span></span><span dir="LTR"><strong>:</strong></span></p><ul type="disc"><li class="MsoNormal" dir="RTL"><p ><span ><span lang="AR-SA">خبرة لا تقل عن 6 سنوات في حال الحصول على درجة الماجستير</span></span></p></li><li class="MsoNormal" dir="RTL"><p ><span ><span lang="AR-SA">خبرة لا تقل عن 8 سنوات في حال الحصول على درجة البكالوريوس</span></span></p></li></ul><p class="MsoNormal" dir="RTL"><span ><span lang="AR-SA"><strong>المهارات والخبرات</strong></span></span><span dir="LTR"><strong>:</strong></span></p><ul type="disc"><li class="MsoNormal" dir="RTL"><p ><span ><span lang="AR-SA">إتقان تحليل البيانات الأساسية وإعداد التقارير الخاصة ببرامج التعلم والتطوير</span></span><span dir="LTR">.</span></p></li><li class="MsoNormal" dir="RTL"><p ><span ><span lang="AR-SA">مهارة في التصميم التعليمي وتطوير المناهج بما يتماشى مع الأهداف المؤسسية</span></span><span dir="LTR">.</span></p></li><li class="MsoNormal" dir="RTL"><p ><span ><span lang="AR-SA">خبرة في تصميم وتنفيذ استراتيجيات تعلم فعّالة</span></span><span dir="LTR">.</span></p></li><li class="MsoNormal" dir="RTL"><p ><span ><span lang="AR-SA">القدرة على إجراء تقييمات العائد على الاستثمار</span></span><span dir="LTR"> (ROI) </span><span ><span lang="AR-SA">لمبادرات التدريب والتطوير</span></span><span dir="LTR">.</span></p></li><li class="MsoNormal" dir="RTL"><p ><span ><span lang="AR-SA">فهم شامل لسياق عمل المؤسسة ومتطلباتها التشغيلية</span></span><span dir="LTR">.</span></p></li><li class="MsoNormal" dir="RTL"><p ><span ><span lang="AR-SA">خبرة في تحليل احتياجات التدريب</span></span><span dir="LTR"> (TNA) </span><span ><span lang="AR-SA">وتحديد فجوات الكفاءات</span></span><span dir="LTR">.</span></p></li><li class="MsoNormal" dir="RTL"><p ><span ><span lang="AR-SA">خبرة في إدارة عمليات التدريب وأنشطة مراكز التعلم</span></span><span dir="LTR">.</span></p></li><li class="MsoNormal" dir="RTL"><p ><span ><span lang="AR-SA">كفاءة في تصميم وتقديم وتقييم البرامج التدريبية</span></span><span dir="LTR">.</span></p></li><li class="MsoNormal" dir="RTL"><p ><span ><span lang="AR-SA">مهارة في تصميم العروض التقديمية وإعداد التقارير التنفيذية لنتائج التعلم</span></span><span dir="LTR">.</span></p></li><li class="MsoNormal" dir="RTL"><p ><span ><span lang="AR-SA">معرفة بتحليلات القوى العاملة الاستراتيجية وتطوير المواهب المعتمد على البيانات</span></span><span dir="LTR">.</span></p></li><li class="MsoNormal" dir="RTL"><p ><span ><span lang="AR-SA">القدرة على تطوير خطط التطوير الفردية للموظفين</span></span><span dir="LTR"> (IDPs).</span></p></li><li class="MsoNormal" dir="RTL"><p ><span ><span lang="AR-SA">خبرة في إجراء البحوث السوقية والمقارنات المرجعية لممارسات تطوير المواهب</span></span><span dir="LTR">.</span></p></li></ul>
<p>نظرة عامة عن الشركة والوظيفة</p><p>شركة رائدة في قطاع الخدمات تهدف إلى تقديم تجربة عملاء استثنائية من خلال حلول مبتكرة وخدمات عالية الجودة. نحن نسعى إلى تعزيز التفاعل الإيجابي مع العملاء وتوفير دعم موثوق وفعال عبر قنوات متعددة. نبحث عن مُوظفة خدمة عملاء بدوام جزئي في أبوظبي، الإمارات العربية المتحدة، للعمل ضمن فريق يركز على تلبية احتياجات العملاء وتقديم حلول سريعة ومهذبة.</p><p>المسؤوليات والواجبات الرئيسية</p><ul><li>استقبال واستماع احترافي لاحتياجات العملاء وتقديم حلول ملائمة ضمن إطار السياسات المعتمدة.</li><li>معالجة الاستفسارات والشكاوى عبر الهاتف، البريد الإلكتروني ووسائل التواصل الاجتماعي بشكل دقيق وسريع.</li><li>توجيه الحالات المعقدة إلى الأقسام المعنية والمتابعة حتى إغلاقها بنجاح.</li><li>الحفاظ على سجل تفاعلات العملاء وتحديث قواعد البيانات وفق الأنظمة المعتمدة (CRM).</li><li>ضمان الحفاظ على مستوى عالٍ من الاحترافية والودية في جميع التبادلات.</li><li>تسهيل عمليات الإرشاد وتقديم معلومات دقيقة حول الخدمات والعروض الحالية.</li><li>المشاركة في تحسين إجراءات خدمة العملاء واقتراحات لتحسين جودة الخدمة.</li></ul><p>المؤهلات والمتطلبات</p><ul><li>شهادة جامعية (بكالوريوس / ليسانس).</li><li>خبرة سابقة في خدمة العملاء تعتبر ميزة، ولكن المرونة في التعلم مطلوبة.</li><li>القدرة على التحدث باللغة العربية بطلاقة ويفضل وجود إتقان للغة الإنجليزية بشكل جيد.</li><li>مهارات اتصال شفوي وكتابي مميزة مع قدرة على بناء علاقات إيجابية مع العملاء.</li><li>قدرة على العمل ضمن فريق وتحمل ضغوط العمل في بيئة ذات وتيرة سريعة.</li><li>معرفة أساسية بنظم إدارة علاقات العملاء (CRM) وأدوات المكتب الحديثة.</li></ul><p>المهارات المطلوبة</p><ul><li>تواصل فعال وسيط ذو حيادية ولباقة.</li><li>حل المشكلات واتخاذ قرارات سريعة وموزونة.</li><li>تنظيم وقت وتعدد المهام وإدارة الأولويات.</li><li>الانتباه للتفاصيل ودقة في إدخال البيانات وتوثيق التفاعلات.</li><li>مبادرة وروح فريق عالية وتوقع احتياجات العملاء قبل طلباتهم.</li></ul><p>الفوائد والمزايا</p><ul><li>دوام جزئي يناسبتوازن الحياة العملية والشخصية.</li><li>بيئة عمل احترافية وفرصة للنمو داخل الشركة.</li><li>رواتب ومزايا تنافسية حسب السياسات المحلية.</li><li>تأمين صحي وإجازات مدفوعة وفق القوانين المعمول بها في الإمارات.</li></ul><p>الموقع والتوافر</p><p>المكان: أبوظبي، الإمارات العربية المتحدة. نرحب بطلبات من الإناث فقط وفقاً للوائح التوظيف المحلية.</p>
<p class="MsoNormal" dir="RTL"><span ><span lang="AR-AE">درجة البكالوريوس في المحاسبة أو المالية أو مجال ذي صلة.</span></span></p><p class="MsoNormal" dir="RTL"><span ><span lang="AR-AE">خبرة عملية لا تقل عن 4 سنوات في مجال المحاسبة أو المالية.</span></span></p><p class="MsoNormal" dir="RTL"><span ><span lang="AR-AE"> </span></span></p><p class="MsoNormal" dir="RTL"><span ><span lang="AR-AE">يفضل من لديه خبرة في القطاع الحكومي أو شبه الحكومي .</span></span></p><p class="MsoNormal" dir="RTL"><span ><span lang="AR-AE"><strong>المهارات:</strong></span></span></p><p class="MsoListParagraphCxSpFirst" dir="RTL"><span ><b ><span ><strong>·</strong></span><span ><strong> </strong></span></b></span><span ><span lang="AR-AE">إلمام قوي بالمعايير المحاسبية المحلية والدولية</span><span dir="LTR"> (IFRS).</span></span></p><p class="MsoListParagraphCxSpMiddle" dir="RTL"><span ><span >·</span><span > </span></span><span ><span lang="AR-AE">إجادة استخدام برامج المحاسبة مثل</span><span dir="LTR"> </span><span dir="LTR">GRP</span></span></p><p class="MsoListParagraphCxSpMiddle" dir="RTL"><span ><span >·</span><span > </span></span><span ><span lang="AR-AE">مهارات تحليلية وتنظيمية عالية</span><span dir="LTR">.</span></span></p><p class="MsoListParagraphCxSpMiddle" dir="RTL"><span ><span >·</span><span > </span></span><span ><span lang="AR-AE">القدرة على إعداد التقارير بدقة وفي الوقت المحدد</span><span dir="LTR">.</span></span></p><p class="MsoListParagraphCxSpLast" dir="RTL"><span ><span >·</span><span > </span></span><span ><span lang="AR-AE">إتقان استخدام برامج مايكروسوفت أوفيس، خاصة</span><span dir="LTR"> Excel.</span></span></p><p ><span ><span lang="AR-AE" dir="RTL">مهارات تواصل فعّالة والعمل بروح الفريق</span></span></p>
1. مسؤوليات ضابط المشتريات Procurement Officerالهدف الوظيفي: تأمين احتياجات الشركة من مواد البناء بأفضل سعر وجودة وفي الوقت المناسب.المسؤوليات الأساسية:التسعير والموردين: البحث عن موردين جدد وعمل مناقصات ومقارنة عروض الأسعارأوامر الشراء: إصدار ومتابعة أوامر الشراءLPO والتأكد من التسليم في الموعدالتفاوض: التفاوض على الأسعار وشروط الدفع والخصومات مع الموردين ا لمخزون: متابعة مستويات المخزون بالتنسيق مع المستودع لتجنب النقص الجودة: التأكد من مطابقة المواد للمواصفات المطلوبة وشهادات الجودةالتقارير: إعداد تقارير شهرية عن المشتريات والتوفير في التكاليفالالتزام: الالتزام بسياسات الشركة وقانون العمل الإماراتيالمؤهلات: بكالوريوس إدارة أعمال / خبرة 2-3 سنوات في مواد البناء / إتقان Excel2. مسؤوليات ضابط المبيعات Sales Officerالهدف الوظيفي: تحقيق أهداف المبيعات الشهرية وتطوير علاقات مع العملاء في قطاع مواد البناء.المسؤوليات الأساسية:المبيعات: زيارة العملاء الحاليين والجدد وتسويق منتجات مواد البناءالعروض: إعداد عروض أسعار وتسعير للعملاء ومتابعة إغلاق الصفقاتالعملاء: بناء علاقات قوية مع المقاولين وشركات الصيانة والجهات الحكوميةالتحصيل: متابعة دفعات العملاء والتنسيق مع قسم الحساباتأهداف: تحقيق التارجت الشهري والسنوي المحدد من الإدارةالسوق: دراسة السوق والمنافسين ورفع تقارير عن الأسعار والطلب خدمة العملاء: متابعة رضا العملاء بعد البيع وحل الشكاوى <br>
<p class="MsoNormal" dir="RTL"><span ><span lang="AR-SA"><strong>المؤهلات العلمية</strong></span></span><span dir="LTR"><strong>:</strong></span><br><span ><span lang="AR-SA">درجة البكالوريوس / الماجستير في إدارة الموارد البشرية</span></span></p><p class="MsoNormal" dir="RTL"><span ><span lang="AR-SA"><strong>الخبرة العملية</strong></span></span><span dir="LTR"><strong>:</strong></span></p><ul type="disc"><li class="MsoNormal" dir="RTL"><p ><span ><span lang="AR-SA">خبرة لا تقل عن 3 سنوات في حال الحصول على درجة الماجستير</span></span></p></li><li class="MsoNormal" dir="RTL"><p ><span ><span lang="AR-SA">خبرة لا تقل عن 5 سنوات في حال الحصول على درجة البكالوريوس في مجال ذي صلة</span></span></p></li></ul><p class="MsoNormal" dir="RTL"><span ><span lang="AR-SA"><strong>المهارات والخبرات</strong></span></span><span dir="LTR"><strong>:</strong></span></p><ul type="disc"><li class="MsoNormal" dir="RTL"><p ><span ><span lang="AR-SA">إتقان تحليل البيانات الأساسية وإعداد التقارير</span></span><span dir="LTR">.</span></p></li><li class="MsoNormal" dir="RTL"><p ><span ><span lang="AR-SA">معرفة بالممارسات الإدارية العامة والتنسيق التشغيلي</span></span><span dir="LTR">.</span></p></li><li class="MsoNormal" dir="RTL"><p ><span ><span lang="AR-SA">القدرة على إجراء تحليل احتياجات التدريب</span></span><span dir="LTR"> (TNA) </span><span ><span lang="AR-SA">وتحديد فجوات الكفاءات</span></span><span dir="LTR">.</span></p></li><li class="MsoNormal" dir="RTL"><p ><span ><span lang="AR-SA">خبرة في عمليات التدريب وإدارة مراكز التعلم</span></span><span dir="LTR">.</span></p></li><li class="MsoNormal" dir="RTL"><p ><span ><span lang="AR-SA">مهارة في تخطيط وتنفيذ وتقييم البرامج التدريبية</span></span><span dir="LTR">.</span></p></li><li class="MsoNormal" dir="RTL"><p ><span ><span lang="AR-SA">كفاءة في إعداد وإدارة الخطط التطويرية الفردية</span></span><span dir="LTR"> (IDPs).</span></p></li><li class="MsoNormal" dir="RTL"><p ><span ><span lang="AR-SA">خبرة في التصميم التعليمي وتطوير المناهج التدريبية</span></span><span dir="LTR">.</span></p></li><li class="MsoNormal" dir="RTL"><p ><span ><span lang="AR-SA">فهم لسياق عمل المؤسسة وبيئتها التشغيلية</span></span><span dir="LTR">.</span></p></li></ul>
نبذة عن المعهدمعهد Sustainable Development Research and Training Institute هو معهد متخصص في التدريب والبحوث والاستشارات، يلتزم بتقديم برامج تدريبية احترافية عالية الجودة تسهم في تطوير الكفاءات وبناء القدرات للأفراد ورواد الأعمال والمؤسسات في مختلف القطاعات.الوصف الوظيفييعلن Sustainable Development Research and Training Institute عن رغبته في التعاون مع مدربين محترفين لتقديم برامج تدريبية حضورية باللغة العربية داخل دولة الإمارات العربية المتحدة.نبحث عن مدربين ذوي خبرة في مجال واحد أو أكثر من المجالات التالية:الوساطة العقارية.إدارة وتطوير مشاريع الضيافة.إدارة المبيعات (البيع المتقاطع وابتكار أساليب البيع).الإدارة المالية للمشاريع الصغيرة.مهارات التحدث ورواية قصص النجاح.تطوير القدرات السيكولوجية لرواد الأعمال.التسويق للمشاريع الصغيرة.أسس بناء المشاريع الصغيرة الناجحة.إدارة حسابات التواصل الاجتماعي والحملات الترويجية.بناء التفوق التنافسي للشركات الناشئة.استراتيجيات تطوير المشاريع الناشئة.إدارة المشاريع الناجحة.البرامج التدريبية الإلزامية للمشاريع.دراسة الجدوى وتطوير المشاريع.إدارة المخاطر والأزمات للمشاريع الصغيرة.المهارات القيادية والإدارية للمشاريع الصغيرة.المتطلباتالتواجد داخل دولة الإمارات العربية المتحدة.القدرة على تقديم البرامج التدريبية حضورياً.إجادة تقديم البرامج باللغة العربية.خبرة عملية مثبتة في التدريب بمجال التخصص.طبيعة التعاونمدرب متعاون (Freelance / Part-time) لتقديم البرامج التدريبية وفق احتياجات المعهد.طريقة التقديمعلى الراغبين في التعاون إرسال:السيرة الذاتية (CV).الملف التعريفي المهني (Profile).البريد الإلكتروني: admin@institute.aeالموقع الإلكتروني: www.institute.aeنتطلع إلى التعاون مع نخبة من المدربين والخبراء للمساهمة في تقديم برامج تدريبية احترافية تسهم في تنمية الكفاءات ودعم مسيرة التطوير في دولة الإمارات العربية المتحدة.
<p>نظرة عامة عن الشركة والوظيفة</p><p>تعد شركتنا رائدة في مجال التصميم والتسويق الرقمي في الإمارات، حيث نعمل على تطوير حلول بصرية مبتكرة تلبي احتياجات العملاء وتدفع بأعمالهم إلى التميز. نبحث عن مصمم غرافيك متحمس وذو شغف بالإبداع، للانضمام إلى فريقنا كمتدرب بدوام كامل وتطوير مهاراته ضمن بيئة عمل ديناميكية تدعم التعلم والتطوير المهني.</p><p>المسؤوليات والواجبات</p><ul><li>تصميم مواد بصرية لاحتياجات الشركة والعملاء مثل الشعارات، الهوامش الإعلانية، العروض التقديمية، والكتيبات الرقمية والمطبوعة.</li><li>تطوير وتنسيق مفاهيم التصميم وفقاً للهوية البصرية المعتمدة والتوجيهات الإدارية.</li><li>إجراء تعديلات based على الملاحظات وتقديم مراجعات سريعة للوصول إلى النتيجة النهائية في المواعيد المحددة.</li><li>تعاون مع فرق التسويق، المحتوى، وتطوير الويب لضمان اتساق الرسالة البصرية وتكاملها عبر القنوات المختلفة.</li><li>إدارة الملفات والتنسيقات، وضمان جودة الصور والنصوص قبل الإرسال للطباعة أو النشر الرقمي.</li><li>المشاركة في تقديم عروض تقديمية ومشاريع ابتكارية وتطوير مهاراته التقنية بشكل مستمر.</li></ul><p>المؤهلات والمتطلبات</p><ul><li>شهادة جامعية في التصميم الجرافيكي أو مجال ذات صلة (بكالوريوس/ليسانس).</li><li>خبرة محدودة أو كونه متدرباً مع وجود مشاريع شخصية أو أكاديمية مميزة في المحفظة (Portfolio).</li><li>إلمام جيد ببرامج التصميم الأساسية (Adobe Creative Suite: Photoshop، Illustrator، InDesign؛ إضافة إلى برامج التصميم الثلاثي الأبعاد إن وُجدت).</li><li>معرفة أساسية بالتصميم الرقمي وتنسيقات النشر والطباعة، وفهم مبادئ التباين والتوازن والاتساق البصري.</li><li>قدرة على العمل ضمن فريق وتقبل النقد البنّاء والالتزام بالمواعيد النهائية.</li><li>إجادة اللغة العربية والإنجليزية بشكل مقبول في التواصل المكتوب والشفهي.</li></ul><p>المهارات المطلوبة</p><ul><li>إبداع طفّاق واهتمام عالي بالتفاصيل والدقة في العمل البصري.</li><li>إدارة الوقت وتنظيم المهام بفعالية ضمن بيئة سريعة النشاط.</li><li>قدرات تواصل قوية وتعاون فعال مع فرق متعددة التخصصات.</li><li>القدرة على تقديم حلول تصميمية مبتكرة تناسب شرائح مستخدمين متعددة وتوجه السوق المحلي في الإمارات.</li><li>المرونة في التعلم وتحديث المهارات التقنية مع التطور المستمر لمعايير التصميم.</li></ul><p>الفوائد والمزايا</p><ul><li>دوام كامل وفرص تطوير مهني ومسار مهني واضح ضمن الشركة.</li><li>راتب تنافسي وبدلات وفق السياسات الداخلية.</li><li>بيئة عمل داعمة، فرص تعلم وتدريب داخلي وخارجي.</li><li>إمكانية الحصول على مشاريع واقعية تؤثر في العلامة التجارية والتسويق.</li><li>إجازات وخدمات صحية بموجب قوانين الإمارات وسياسات الشركة.</li></ul><p>إذا كنت متحمساً لتطوير مسيرتك في التصميم وتملك محفظة أعمال قوية تعرض قدراتك الإبداعية، فاغرِد بالسيرة الذاتية والمحفظة على الرابط المخصص وضمن المسمى الوظيفي الملائم.</p>
<table class="MsoNormalTable" border="1" cellspacing="4" cellpadding="0"><tbody><tr ><td colspan="2" valign="top" width="619"><p class="MsoNormal"><span ><span >Experience Required</span></span></p></td></tr><tr ><td valign="top" width="133"><p class="MsoNormal"><span ><span > </span></span></p><p class="MsoNormal"><span ><span >Functional Experience</span></span></p></td><td valign="top" width="485"><p class="MsoNormal" ><span ><span >· 8 years in film/media education, talent development, or industry workforce programs</span></span></p><p class="MsoNormal" ><span ><span >· Experience managing high-profile training collaborations with global partners</span></span></p></td></tr><tr ><td valign="top" width="133"><p class="MsoNormal"><span ><span > </span></span></p><p class="MsoNormal"><span ><span >Leadership/Supervisory</span></span></p></td><td valign="top" width="485"><p class="MsoNormal" ><span ><span >· Minimum 5 years leading and managing teams</span></span></p><p class="MsoNormal" ><span ><span >· Demonstrated ability to lead multi-functional teams</span></span></p><p class="MsoNormal" ><span ><span >· A minimum of 3 years managing a budget</span></span></p></td></tr><tr ><td colspan="2" valign="top" width="619"><p class="MsoNormal"><span ><span >Education and Qualification Required</span></span></p></td></tr><tr ><td colspan="2" valign="top" width="619"><p class="MsoNormal"><span ><span >· Bachelor’s or Master’s degree in Film, Education, Media or similar field</span></span></p><p class="MsoNormal"><span ><span >· Training certification or education design background is a plus</span></span></p></td></tr><tr ><td colspan="2" valign="top" width="619"><p class="MsoNormal"><span ><span >Key Performance Indicators</span></span></p></td></tr><tr ><td colspan="2" valign="top" width="619"><p class="MsoNormal"><span ><span >· Talent Development Participation – Number of film and production companies supported through trained annually</span></span></p><p class="MsoNormal"><span ><span >· University/Institutional Partnerships – Number of active collaborations</span></span></p><p class="MsoNormal"><span ><span >· Internship & Mentorship Placements – Number of internships and mentorships placed annually</span></span></p><p class="MsoNormal"><span ><span >· Development of Media-Focused Unicorn Program – Successful implementation of unicorn program developed for film and production focused businesses</span></span></p><p class="MsoNormal"><span ><span >· Film and Production Workforce Size Growth – Percentage growth in the number of people working within the film and production industry</span></span></p><p class="MsoNormal"><span ><span >· Film and Production Program Growth: Percentage growth in the number of film and production related programs offered within Dubai</span></span></p></td></tr></tbody></table>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0" width="749"><tbody><tr ><td width="749"><p class="MsoNormal" ><span ><span lang="EN-GB"><strong>JOB PURPOSE</strong></span></span></p></td></tr><tr ><td width="749"><p class="MsoNormal" ><span ><span lang="EN-GB">The Section Head Permits is responsible for leading and managing the end-to-end permits function for media-related activities in Dubai, ensuring efficient, compliant, and timely processing of permits for filming, TV/film production, events, and related activities. Importantly, the Section Heads Permits is responsible for streamlining processes, coordinating with internal and external stakeholders, and enhancing the overall experience for media companies through a responsive and enabling permits ecosystem. The role holder is expected to demonstrate leadership skills, financial and budget management acumen and carry out his/her duties in accordance with the relevant business policies and procedures.</span></span></p></td></tr></tbody></table><p class="MsoNormal"><span lang="EN-GB"> </span></p><table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0" width="749"><tbody><tr ><td width="37"><p class="MsoNormal" ><span ><span lang="EN-GB"><strong>No.</strong></span></span></p></td><td width="107"><p class="MsoNormal" ><span ><span lang="EN-GB"><strong>Key Focus Area</strong></span></span></p></td><td width="605"><p class="MsoNormal" ><span ><span lang="EN-GB"><strong> </strong></span><span lang="EN-GB"><strong>Key Accountabilities</strong></span></span></p></td></tr><tr ><td width="37"><p class="MsoListParagraph" ><span ><span lang="EN-GB">1.</span><span lang="EN-GB"> </span><span lang="EN-GB"> </span></span></p></td><td width="107"><p class="MsoNormal" ><span ><span lang="EN-GB">General Responsibilities</span></span></p><p class="MsoNormal" ><span ><span lang="EN-GB"> </span></span></p></td><td width="605"><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Develop the strategy for Permits to support the overall Media Permits and Licensing and DMC vision, direction and strategic objectives</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Ensure the successful implementation of the strategic vision for Permits to achieve the strategic objectives set out for the Media Permits and Licensing department in line with the department and DMC’s vision and objectives</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Lead the teams within Permits to deliver the objectives set out within the section</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Develop and maintain excellent working relationships with CEO, Executive Directors and Directors across DMC, working together when needed to support and deliver the DMC strategy</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Develop and manage the Permits budget, working with Finance to secure funds and ensuring proper tracking of the allocated budgets across the team</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Ensure monthly KPI reports are generated, shared with the Strategy & Governance Excellence department on time and supported by documentation to aid in capturing and calculating the KPI metrics</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Develop talent within the Permits team, focusing on soft skills as well as technical skills development</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-GB">Ensure compliance with audit findings and reports, implementing necessary changes, policies and risk mitigation strategies to strengthen compliance with local government and global requirements.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Implement digitization strategies where possible, ensuring digital solutions for key processes are applied and utilized to drive higher efficiencies and effectiveness.</span></span></p></td></tr><tr ><td width="37"><p class="MsoListParagraph" ><span ><span lang="EN-GB">2.</span><span lang="EN-GB"> </span><span lang="EN-GB"> </span></span></p></td><td width="107"><p class="MsoNormal" ><span ><span lang="EN-GB">Permits Processing and Service Delivery</span></span></p></td><td width="605"><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Oversee the end-to-end processing of permits for media activities, including filming, film/TV production, events, and related operations.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Ensure all permit applications are reviewed, processed, and approved within defined service-level timelines.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Establish clear workflows, guidelines, and service standards for permit issuance.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Monitor application volumes and allocate resources to ensure efficient handling of peak demand periods.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Act as the escalation point for complex, urgent, or high-priority permit requests.</span></span></p></td></tr><tr ><td width="37"><p class="MsoListParagraph" ><span ><span lang="EN-GB">3.</span><span lang="EN-GB"> </span><span lang="EN-GB"> </span></span></p></td><td width="107"><p class="MsoNormal" ><span ><span lang="EN-GB">Process Optimization and Digital Enablement</span></span></p></td><td width="605"><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Lead continuous improvement of permitting processes to enhance efficiency, transparency, and user experience.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Identify bottlenecks and implement solutions to reduce turnaround times and administrative friction.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Collaborate with digital and IT teams to enhance permitting platforms, automation, and online services.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Support the implementation of unified portals and digital tools for permit applications and tracking.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-US">Drive the adoption of innovative solutions (e.g. automation, AI-assisted workflows) to improve operational performance.</span></span></p></td></tr><tr ><td width="37"><p class="MsoListParagraph" ><span ><span lang="EN-GB">4.</span><span lang="EN-GB"> </span><span lang="EN-GB"> </span></span></p></td><td width="107"><p class="MsoNormal" ><span ><span lang="EN-GB">Cross-Entity Coordination and Approvals</span></span></p></td><td width="605"><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Coordinate with relevant government entities (e.g. municipalities, law enforcement, free zones) to facilitate permit approvals.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Ensure alignment and consistency in requirements across different regulatory stakeholders.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Establish clear communication channels and escalation mechanisms with partner entities.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Support the harmonization of permitting requirements to reduce duplication and complexity.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-US">Facilitate fast-track approvals for priority and high-impact media projects.</span></span></p></td></tr><tr ><td width="37"><p class="MsoListParagraph" ><span ><span lang="EN-GB">5.</span><span lang="EN-GB"> </span><span lang="EN-GB"> </span></span></p></td><td width="107"><p class="MsoNormal" ><span ><span lang="EN-GB">Compliance and Regulatory Adherence</span></span></p></td><td width="605"><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Ensure all permits issued comply with applicable regulations, policies, and guidelines.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Maintain up-to-date knowledge of regulatory requirements impacting media permits.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Support audits and ensure compliance with internal governance and external regulatory standards.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Identify risks related to permitting processes and implement mitigation measures.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-US">Ensure proper documentation, record-keeping, and audit trails for all permit activities.</span></span></p></td></tr><tr ><td width="37"><p class="MsoListParagraph" ><span ><span lang="EN-GB">6.</span><span lang="EN-GB"> </span><span lang="EN-GB"> </span></span></p></td><td width="107"><p class="MsoNormal" ><span ><span lang="EN-GB">Stakeholder Experience and Service Excellence</span></span></p></td><td width="605"><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Ensure a seamless and positive experience for media companies applying for permits.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Provide clear guidance, support, and communication throughout the permitting process.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Address stakeholder queries, complaints, and feedback in a timely and effective manner.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Develop service standards that reflect a proactive, enabling, and business-friendly approach.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Monitor satisfaction levels and implement improvements to enhance stakeholder experience.</span></span></p></td></tr></tbody></table><p class="MsoNormal"><span lang="EN-GB"> </span></p><div align="center"><table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0" width="562.45pt"><tbody><tr ><td colspan="2" width="750"><p class="MsoNormal" ><span ><span lang="EN-GB"><strong>Job Specifications</strong></span></span></p></td></tr><tr ><td width="137"><p class="MsoNormal" ><span ><span lang="EN-GB">Key Interactions & Nature of Interaction</span></span></p></td><td width="613"><p class="MsoNormal" ><span ><span lang="EN-US">Internal:</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Work closely with the Director Media Permits and Licensing to align on strategic vision and strategies across Permits.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Collaborate with Head of Licensing to ensure aligned initiatives to achieve the overall strategic vision across Media Permits and Licensing</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Collaborate with Business Development and Investments and Projects to ensure the permits processes are supportive of operational requirements</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Collaborate with Corporate Support for procurement, finance and human resources needs across projects, partnerships and collaborations, and internal employee needs.</span></span></p><p class="MsoNormal" ><span ><span lang="EN-GB">External:</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Government entities, municipalities, Dubai Police, and relevant authorities to align on permit issuance</span></span></p></td></tr><tr ><td width="137"><p class="MsoNormal" ><span ><span lang="EN-GB">Technical Skills</span></span></p></td><td width="613"><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Expert: Permitting processes and regulatory environments</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Proficient: Process design and service delivery optimization</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Proficient: Government coordination and stakeholder management</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-US">Proficient: Digital systems and workflow tools</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-US">Proficient: </span><span lang="EN-GB">Command of written and spoken Arabic and English</span></span></p></td></tr><tr ><td width="137"><p class="MsoNormal" ><span ><span lang="EN-GB">Behavioural Competencies</span></span></p></td><td width="613"><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Enabling change - Proficient</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Effective communication - Advanced</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Leading and inspiring others - Proficient</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Decision making and problem solving – Advanced</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Financial awareness – Proficient</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Team Management and People Development – Advanced</span></span></p></td></tr></tbody></table></div><p class="MsoNormal"><span lang="EN-GB"> </span></p><div align="center"><table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0" width="562.95pt"><tbody><tr ><td colspan="2" width="751"><p class="MsoNormal" ><span ><span lang="EN-GB"><strong>Experience Required</strong></span></span></p></td></tr><tr ><td width="138"><p class="MsoNormal" ><span ><span lang="EN-GB">Functional Experience</span></span></p></td><td width="613"><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">6–8 years of experience in permitting, regulatory operations, or government service delivery</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Experience managing end-to-end approval processes involving multiple stakeholders</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Experience in process improvement and operational efficiency initiatives</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-US">Familiarity with media, events, or production environments is preferred</span></span></p></td></tr><tr ><td width="138"><p class="MsoNormal" ><span ><span lang="EN-GB">Leadership/Supervisory</span></span></p></td><td width="613"><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Minimum 5 years </span><span lang="EN-GB">leading and managing teams</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Demonstrated ability to lead multi-functional teams</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">A minimum of 3 years managing a budget</span></span></p></td></tr><tr ><td colspan="2" width="751"><p class="MsoNormal" ><span ><span lang="EN-GB"><strong>Education and Qualification Required</strong></span></span></p></td></tr><tr ><td colspan="2" width="751"><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Bachelor’s degree in Business Administration, Public Administration, Law, or a related field</span></span></p></td></tr><tr ><td colspan="2" width="751"><p class="MsoNormal" ><span ><span lang="EN-GB"><strong>Key Performance Indicators</strong></span></span></p></td></tr><tr ><td colspan="2" width="751"><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US"><strong>Application Processing Volume</strong>: Percentage growth in number of permits issued annually for media and gaming businesses.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-US"><strong>Film Production Permit Issuance Rate</strong>: Percentage growth of film and TV production location permits issued.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US"><strong>International Film Production Permit Issuance Rate</strong>: Percentage growth of production location permits issued to international.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US"><strong>Time to get Permits: </strong>Reduction in the average time taken to obtain permits within a specified period</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US"><strong>Film Production Permit Turnaround Time</strong>: Average time taken to issue permits for media, gaming, and production companies.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US"><strong>Customer Satisfaction Rate</strong>: Percentage of permit applicants who report satisfaction with the process.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US"><strong>Number of Online Touchpoints to get Permits: </strong>Reduction in the average number of online touchpoints required to obtain permits within a specified period</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US"><strong>Online Permit Requests: </strong>Growth in online requests for permits</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US"><strong>Online Time for Completing Permits-Related Tasks: </strong>Time it takes to complete a permit-related task online</span></span></p></td></tr></tbody></table></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Company Overview:</p><br>
<p>If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!</p><br>
<p>Role Summary:</p><br>
<p>The Field Service Technician installs, commissions, monitors, troubleshoots, and repairs Flowserve’s pumps, seals, and other equipment across industries such as oil and gas, chemical, nuclear, coal, and wastewater industries, depending on the customer engagement.</p><br>
<p>In this challenging position the Field Service Technician (FST) provides real-time technical support to our customers, and provides recommendations for repairs, upgrades, and replacement equipment. The FST is actively engaged in troubleshooting problems and implementing solutions onsite at nearby customer facilities.</p><br>
<p>Our Field Service Technician team is the face of Flowserve, and we count on them to deliver a world-class service to our customers, creating a lasting competitive advantage for our products and services.</p><br>
<p>Responsibilities & Requirements:</p><br>
<ul>
<li><p>Make direct, in-person service calls in response to customer requests.</p><br></li>
<li><p>Assess mechanical problems and take actions to resolve promptly.</p><br></li>
<li><p>Work side-by-side with our customer’s personnel, and lead work crews as required.</p><br></li>
<li><p>Oversee the full cycle of repair: disassembly, cleaning, inspection, repair, and assembly.</p><br></li>
<li><p>Ensure that equipment is installed successfully and on schedule.</p><br></li>
<li><p>Check equipment prior to start-up and assess start-up performance.</p><br></li>
<li><p>Monitor the maintenance and performance of Flowserve equipment.</p><br></li>
<li><p>Train customers in the proper procedures for operating and maintaining Flowserve products.</p><br></li>
<li><p>Collaborate effectively with the supporting organizations of Flowserve, including the repair centers, customer service, and sales engineering.</p><br></li>
<li><p>Maintain and submit organized, accurate records, including daily reports, jobs quoted, jobs performed, and time and materials charged.</p><br></li>
<li><p>Knowledgeable about the industrial applications and operations of pumps, valves, seals, actuators, and mechanical equipment.</p><br></li>
<li><p>Experience with installing mechanical equipment.</p><br></li>
<li><p>Experience with repairing pump equipment, installing mechanical seals, changing seal faces/gaskets/O rings.</p><br></li>
<li><p>Proven ability to correctly read and interpret blueprints, engineering drawings, and schematics</p><br></li>
<li><p>Must be a self-starter with good follow-through, capable of working independently with little supervision.</p><br></li>
<li><p>Capable in Outlook, Word, and Excel</p><br></li>
<li><p>An active driver’s license with a good driving record is essential to the role.</p><br></li>
<li><p>Able to travel, including globally, for extended periods of time</p><br></li>
<li><p>Able to work overtime as required to minimize impact to customers</p><br></li>
<li><p>Physical activity is required, including frequent lifting up to 50 pounds / 25kg, ascending/descending ladders and staircases, and climbing and reaching in, under, and around large equipment, often outside year-round.</p><br></li>
<li><p>Excellent communication skills</p><br></li>
<li><p>Good organizational skills</p><br></li>
<li><p>Communicate by word and actions Flowserve’s values for ethics, safety, and quality</p><br></li>
<li><p>Other duties as assigned.</p><br></li>
</ul>
<p>Preferred Experience / Skills:</p><br>
<ul>
<li><p>Professional certifications in this field.</p><br></li>
<li><p>Ability to work collaboratively with unfamiliar teams.</p><br></li>
<li><p>HS Diploma / GED and 3-5 years relevant experience</p><br></li>
</ul>
<p>Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve.</p><br>
<p><strong>Req ID</strong> : R-19725</p><br>
<p><strong>Job Family Group</strong> : Operations</p><br>
<p><strong>Job Family</strong> : OP Field Service</p><br>
<p>EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision</p><br>
<p>If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers.com as result of your disability. You can request a reasonable accommodation by sending an email to employment@flowserve.com. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Ankura is a team of excellence founded on innovation and growth.</p><br><p><span>The Global Strategic Advisor practice is part of the Global Solutions Business Group - which is one of five strategic business groups at Ankura</span></p><br><p>We support clients navigating international growth and ensuring they can operate effectively - whether independently or in partnership - across diverse jurisdictions. Our work focuses on helping organisations engage with governments, NGOs, multilateral institutions, activists, and regulatory bodies to address operating and alignment challenges driven by geopolitical dynamics, nationalism, and global competition.</p><br><p>We also guide clients through public disclosures and transactions in both private and capital markets, while supporting them in managing their reputation during critical moments of change, challenge, or opportunity.</p><br><p><b>Why Join Ankura</b></p><br><ul><li><p>Opportunities to work on some of the largest and most high-profile projects, providing advice at the highest level. </p><br></li><li><p>To work in a dynamic and fast paced environment, alongside senior leaders of our business. </p><br></li><li><p>The opportunity to learn quickly and influence the growth and development of our team. </p><br></li><li><p>Fantastic personal and professional development opportunities and the ability to learn from experts in their fields.</p><br></li><li><p>Exposure to senior clients and an opportunity to build your own client relationships.</p><br></li></ul><p><b>Key Responsibilities:</b></p><br><ul><li><p>Design and support the implementation of startup and scale‑up ecosystem initiatives;</p><br></li><li><p>Drive venture creation, growth and scaling, through targeted financial and non‑financial support mechanisms;</p><br></li><li><p>Define segment‑specific growth pathways and translate these into programme structures, partnership models and funding approaches;</p><br></li><li><p>Assess ecosystem effectiveness and outcomes through impact and cost–benefit analysis;</p><br></li><li><p>Develop delivery models, performance tracking mechanisms, and ecosystem sustainability strategies;</p><br></li><li><p>The additional responsibilities of a Director involve organising project work streams, achieving engagement objectives and assisting with business development;</p><br></li><li><p>Direct roles for developing meaningful and trust-based relationships with clients and the wider Ankura firm;</p><br></li><li><p>Engage in business development activities through client interactions and participation in industry events;</p><br></li><li><p>Collaborate with colleagues and client teams to develop and deliver high-quality client-facing materials, including reports, presentations, and research notes;</p><br></li><li><p>Support government affairs dialogues on behalf of clients and effectively represent client and Ankura interests with public sector counterparts;</p><br></li><li><p>Contribute to the publication of weekly and monthly market intelligence products distributed to a diverse client base;</p><br></li><li><p>Engage in client-specific research and analysis on policy issues and commercial developments impacting client interests;</p><br></li><li><p>Provide operational support for colleagues with respect to engagement in platforms, preparation for meetings, and planning for events.</p><br></li></ul><p><b>Requirements:</b></p><br><ul><li><p>A graduate-level qualification in Business Administration, Innovation, Start-Ups and Venture Capital or a related field.</p><br></li><li><p>International or internationally-oriented work experience in a professional services firm, start-up or accelerator.</p><br></li><li><p>Ability to manage complex projects and multiple stakeholders as part of a wider transformation projects.</p><br></li><li><p>Demonstrable knowledge of the Middle East policy and commercial sectors, coupled with strong analytical and English writing skills.</p><br></li><li><p>Proven experience in local, regional and international Innovation and start-up ecosystems and their development.</p><br></li><li><p>Ability to conduct comprehensive research and produce government-oriented deliverables, focusing on economic development related topics.</p><br></li><li><p>Ability to work effectively with diverse stakeholders across government, business, and academia in both Middle East and internationally.</p><br></li><li><p>Ability to work effectively within a dynamic, fast-paced team environment.</p><br></li><li><p>Powerful interpersonal skills and high level of emotional intelligence to partner with executive management teams and passion for enabling leaders to drive change within organisations</p><br></li><li><p>Mentor and guide Associates and Senior Associates, reviewing their work and supporting skill development</p><br></li><li><p>This role requires fluency in both English and Arabic, as it involves regular communication with Arabic-speaking clients and partners. This language requirement is essential to meet business needs and ensure effective service delivery.</p><br></li><li><p>Must be able to travel at short notice including nationally and internationally. </p><br></li></ul><p>Ankura is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. Equal Employment Opportunity Posters, if you have a disability and believe you need a reasonable accommodation to search for a job opening, submit an online application, or participate in an interview/assessment, please email accommodations@ankura.com or call toll-free +1.312-583-2122. This email and phone number are created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues unrelated to a disability, will not receive a response.</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Supports the provision of safe, patient and family-focused quality care. Assists in the daily functioning of the unit/department in support of patient care while maintaining confidentiality. Transfers the patient luggage to/from patient rooms. Escorts patient to rooms upon admission and discharge if needed. Escorts patients whenever the need arises throughout the hospital premises. Demonstrates knowledge of all hospital services and facilities. Assists departments with their transportation needs throughout the hospital. </p><br><br>Responsibilities:<br><ul> <li>Prioritizes tasks ensuring effective functioning of the area.</li> <li>Follows the chain of command in reporting incidents or concerns.</li> <li>Prioritizes workload and completes correspondence on time.</li> <li>Provides information to prospective customers and hospital staff by answering all specific inquiries regarding patients’ queries.</li> <li>Ensures a safe working environment through strict compliance with Hospital Policy and Procedures regarding safety, infection and security.</li> <li>Promotes incident, and customer complaint reporting to improve patient and family care.</li> <li>Answers phone calls politely and cordially.</li> <li>Maintains proper telephone etiquette. </li> <li>Assists patient upon admission and discharge as needed.</li> <li>Guides patients within the hospital premises if the need arises. </li> <li>Assists with Information Desk duties as required. </li> <li>Collects and delivers lab samples as directed.</li> <li>Acts appropriately on assigned areas of duty. </li> <li>Assists patients in moving their luggage during admission to their assigned room and upon discharge.</li> <li>Answers patient’s queries regarding the location of hospital facilities.</li> <li>Maintains accurate knowledge of scheduled functions within the hospital to direct visitors to the correct locations.</li> <li>Answers assigned mobile within three rings using correct greeting and telephone etiquette.</li> <li>Remains in assigned post position, maintaining correct posture.</li> <li>Monitors and maintains the appearance of the clinic's waiting areas.</li> <li>Ensures the wheelchairs are available near the information desk.</li> <li>Helps the patients/visitors if requested with loading/ unloading luggage into and out of their vehicles.</li> <li>Assists disabled patients and visitors if requested into and out of their vehicles.</li> <li>Participates in staff meetings as assigned.</li> <li>Monitors and maintains tidiness and organization of all work areas.</li> <li>Complies with policies for personal and patient safety for the provision of healthcare-associated infections.</li> <li>Assists with maintaining the cleanliness of the waiting areas.</li> <li>Ensures that the place of work and surrounding area is kept clean and organized at all times.</li> <li>Reports equipment failure, safety and security issues, and or/reduction of supply inventory to the Patient Relations Supervisor.</li></ul><br>Qualifications:<br><ul> <li><span>High School Graduate</span></li></ul><p><span><strong>PROFESSIONAL EXPERIENCE:</strong></span></p><br><ul> <li><span>Knowledge of Customer Service Principles</span></li> <li><span>Ability to speak and write in English fluently</span></li> <li><span>Ability to speak in Arabic preferred</span></li> <li><span>Previous Hospital experiences preferred</span></li></ul> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Ensure that any outstanding requests from the previous day receive priority and are resolved. Monitor inventory and order general office supplies. Notify Loss Prevention/Security of any guest reports of theft.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Managers.<br>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<p> </p>
<strong>Are you an experienced, dynamic, and collaborative Team member who wants to work with exceptionally talented people in a faith-based environment?</strong>
<p><strong>Job Overview:</strong></p>
<p>Our American curriculum school, American School of Creative Science in Dubai, is looking for a creative, passionate, and outstanding Learning Support Assistant who values professional development opportunities and a good work-life balance.</p>
<p>We expect our Learning Support Assistant t<span>o provide learning support for Special Educational Needs students in class or in withdrawal situations, either 1:1 or in small groups, and in the playground and during outdoor activities, being mindful of their health and safety in relation to their condition and encouraging safe, interactive play. Report any progress towards targets for Special Educational Needs students with a behavior Support Plan.</span></p>
<p > </p>
<p><strong>Start Date:</strong> August 2026</p>
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<b>Years of experience</b>
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2+ years </div>
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<p><h4>Job description</h4>
<p>Senior project manager is responsible for leading large-scale infrastructure construction works, ensuring project delivery within scope, time, and budget. Oversees contractor performance, site activities, and coordination among stakeholders, consultants, and engineering teams. Ensures compliance with safety, quality, and environmental standards throughout all project phases. Manages risks, schedules, procurement strategies, and project reporting while addressing any delays or performance issues. Drives successful project completion from design through execution to handover, ensuring all contractual and operational requirements are met.</p>
<p><strong>Key responsibilities:</strong></p>
<ul>
<li>Lead the PMC site delivery/construction team for construction works. Manage contractor performance, interface coordination, progress, risk, commercial and contractual matters.</li>
<li>Ensure compliance with approved program, design, quality, HSSE, cost and reporting requirements. Coordinate with the employer, engineer, consultants, and stakeholders to ensure timely project delivery.</li>
<li>Manage tasks related to infrastructure from design stage through to execution and handover phases.</li>
<li>Review possible infrastructure package procurement strategies for review, discussion and implementation.</li>
<li>Ensure coordination between design, construction and commercial disciplines in terms of infrastructure.</li>
<li>Manage construction managers.</li>
<li>Review progress and adherence to technical, safety and quality standards.</li>
<li>Ensure quality standards across all works are achieved.</li>
<li>Ensure that the highest levels of site safety are established, implemented and maintained.</li>
<li>Ensure continual compliance with overall project delivery strategies and timescales.</li>
<li>Ensure all parties perform in accordance with their contracted services and the necessary duties.</li>
<li>Evaluate progress on the construction methodology and schedules for the infrastructure packages and champion any necessary mitigating actions with relevant parties in respect of cost deviations and/or time slippage.</li>
<li>Review contractor’s submitted monthly reports.</li>
<li>Ensure perceived project risks are communicated to the project director and delivery teams.</li>
<li>Ensure the monitoring and review of consultants’ and contractors’ performance, give regular, objective feedback on progress, and deal immediately with poor performance.</li>
<li>Ensure adequate risk assessments and method statements are produced, reviewed and signed off.</li>
<li>Ensure project risks are timeously identified, recorded and have adequate mitigation strategy and responsibilities assigned and are fed into a central project risk register.</li>
<li>Chair meetings as necessary.</li>
<li>Ensure compliance with all environmental requirements and direction.</li>
<li>Ensure all necessary commissioning works are undertaken, and any necessary snagging lists are actioned accordingly.</li>
<li>Ensure completed works comply with standards sign off and handover protocols and standards.</li>
<li>Ensure all works are coordinated with the overall project/site logistics, planning and any required modifications are implemented timeously in a proactive manner.</li>
<li>Perform other duties as assigned by the line manager/supervisor.</li>
</ul>
<p><strong>Qualifications and experience:</strong></p>
<ul>
<li>Bachelor’s degree in civil engineering.</li>
<li>Minimum 20 years’ experience in major infrastructure (roads, utilities, urban development) projects operating within the GCC region.</li>
<li>A minimum of 5 years experience as a project manager delivering major roads, utilities and urban development projects.</li>
<li>Strong experience in PMC/construction supervision roles, contract administration, stakeholder management, and multidisciplinary coordination.</li>
<li>Preferably PMP or APM certified.</li>
<li>Excellent command of written and spoken English.</li>
</ul>
<p><strong>Additional information:</strong></p>
<p>Hill International, with more than 4,300 professionals in over 100 offices worldwide, provides program management, project management, construction management, project management oversight, advisory, facilities management, and other consulting services to clients in a variety of market sectors. Engineering News-Record magazine recently ranked Hill as one of the largest program management firms in the world.</p>
<p>Hill is exclusively a program, project, and construction management provider, meaning we have one focus as a company: protecting client interests. Free of any potential conflicts, our entire business is geared towards helping clients achieve their desired outcomes. We are dedicated to exceeding expectations throughout the entire construction project lifecycle and adapt to the needs of each assignment to develop tailored approaches and solutions to meet those needs.</p>
<p>Hill International is an equal opportunity employer/veteran/disabled.</p>
<p><strong>Note:</strong> This job description is intended to provide an indication of the nature and levels of work, knowledge, skills, abilities and other essential functions to be carried out as part of fulfilling the role mentioned in the job title. Various other duties as required.</p></p><p></p>
<p><h4>Job description</h4>
<p>Senior project manager is responsible for leading large-scale infrastructure construction works, ensuring project delivery within scope, time, and budget. Oversees contractor performance, site activities, and coordination among stakeholders, consultants, and engineering teams. Ensures compliance with safety, quality, and environmental standards throughout all project phases. Manages risks, schedules, procurement strategies, and project reporting while addressing any delays or performance issues. Drives successful project completion from design through execution to handover, ensuring all contractual and operational requirements are met.</p>
<p><strong>Key responsibilities:</strong></p>
<ul>
<li>Lead the PMC site delivery/construction team for construction works. Manage contractor performance, interface coordination, progress, risk, commercial and contractual matters.</li>
<li>Ensure compliance with approved program, design, quality, HSSE, cost and reporting requirements. Coordinate with the employer, engineer, consultants, and stakeholders to ensure timely project delivery.</li>
<li>Manage tasks related to infrastructure from design stage through to execution and handover phases.</li>
<li>Review possible infrastructure package procurement strategies for review, discussion and implementation.</li>
<li>Ensure coordination between design, construction and commercial disciplines in terms of infrastructure.</li>
<li>Manage construction managers.</li>
<li>Review progress and adherence to technical, safety and quality standards.</li>
<li>Ensure quality standards across all works are achieved.</li>
<li>Ensure that the highest levels of site safety are established, implemented and maintained.</li>
<li>Ensure continual compliance with overall project delivery strategies and timescales.</li>
<li>Ensure all parties perform in accordance with their contracted services and the necessary duties.</li>
<li>Evaluate progress on the construction methodology and schedules for the infrastructure packages and champion any necessary mitigating actions with relevant parties in respect of cost deviations and/or time slippage.</li>
<li>Review contractor’s submitted monthly reports.</li>
<li>Ensure perceived project risks are communicated to the project director and delivery teams.</li>
<li>Ensure the monitoring and review of consultants’ and contractors’ performance, give regular, objective feedback on progress, and deal immediately with poor performance.</li>
<li>Ensure adequate risk assessments and method statements are produced, reviewed and signed off.</li>
<li>Ensure project risks are timeously identified, recorded and have adequate mitigation strategy and responsibilities assigned and are fed into a central project risk register.</li>
<li>Chair meetings as necessary.</li>
<li>Ensure compliance with all environmental requirements and direction.</li>
<li>Ensure all necessary commissioning works are undertaken, and any necessary snagging lists are actioned accordingly.</li>
<li>Ensure completed works comply with standards sign off and handover protocols and standards.</li>
<li>Ensure all works are coordinated with the overall project/site logistics, planning and any required modifications are implemented timeously in a proactive manner.</li>
<li>Perform other duties as assigned by the line manager/supervisor.</li>
</ul>
<p><strong>Qualifications and experience:</strong></p>
<ul>
<li>Bachelor’s degree in civil engineering.</li>
<li>Minimum 20 years’ experience in major infrastructure (roads, utilities, urban development) projects operating within the GCC region.</li>
<li>A minimum of 5 years experience as a project manager delivering major roads, utilities and urban development projects.</li>
<li>Strong experience in PMC/construction supervision roles, contract administration, stakeholder management, and multidisciplinary coordination.</li>
<li>Preferably PMP or APM certified.</li>
<li>Excellent command of written and spoken English.</li>
</ul>
<p><strong>Additional information:</strong></p>
<p>Hill International, with more than 4,300 professionals in over 100 offices worldwide, provides program management, project management, construction management, project management oversight, advisory, facilities management, and other consulting services to clients in a variety of market sectors. Engineering News-Record magazine recently ranked Hill as one of the largest program management firms in the world.</p>
<p>Hill is exclusively a program, project, and construction management provider, meaning we have one focus as a company: protecting client interests. Free of any potential conflicts, our entire business is geared towards helping clients achieve their desired outcomes. We are dedicated to exceeding expectations throughout the entire construction project lifecycle and adapt to the needs of each assignment to develop tailored approaches and solutions to meet those needs.</p>
<p>Hill International is an equal opportunity employer/veteran/disabled.</p>
<p><strong>Note:</strong> This job description is intended to provide an indication of the nature and levels of work, knowledge, skills, abilities and other essential functions to be carried out as part of fulfilling the role mentioned in the job title. Various other duties as required.</p></p><p></p>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Respond to Residence owners’ and their guests’ requests for visitor information, special arrangements, or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from Residence owners and their guests with unique needs and follow up to promote satisfaction. Gather, summarize, and provide information to Residence owners and their guests about the property and the surrounding area amenities, including special events and activities. Announce all visitors, contractors, etc. to Residence owners before allowing them to go up and permit access to only authorize visitors and implement into the key track system. Answer, record, and process all calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Engineer, Bellperson, Housekeeping) as necessary to resolve call, request, or problem. Understand and assist with owners’ reservation services (HRS). Assist with scheduling of the elevator for move-in/out for Residence owners/tenants. Assist with Bell/valet services for owners when requesting for their vehicles. Perform Lobby Ambassador tasks. Review shift logs/daily memo books and document pertinent information in logbooks.<br>Report any incidents, accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all Residence owners and their guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and thank others with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested. Adhere to the highest standards of The Ritz-Carlton service excellence.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ol><li><p>To provide evaluation and treatment to patients of all ages with speech, language, cognitive-communicative, voice and swallowing disorders. He/ She will assume delegated responsibility for delivering clinical governance and service development including settling priorities for this area of service in collaboration with their line manager. </p><ol><li><p>To provide specialist Occupational Therapy interventions to adult and Paediatric patients within the chronic, specialist rehabilitation home care setting. Manage a caseload of patients with complex needs, using evidence-based and client-centered principles to assess, plan, implement and evaluate interventions. Provide this service with a caseload of complex cases as an autonomous practitioner, demonstrating high-level problem solving and clinical reasoning skills, and independence in judgement.</p></li><li><p>To manage therapists less experienced with regular supervision and Performance Management appraisals. Undertake the duties of an Occupational Therapist as defined by the Health Authority Abu Dhabi (HAAD).</p></li><li><p>The scope of practice for the professional Senior Occupational Therapist is that which is defined by HAAD.</p></li></ol></li></ol><p>An Occupational Therapist is recognized as a responsible and accountable professional within NMCRH-KC</p><p><strong>Responsibilities</strong></p><ul><li><p>Undertake duties in accordance with the philosophy, business practices and policies of NMCRH-KC, and practicing within the standards and ethics of the Occupational therapist profession.</p></li><li><p>Working as a professional member of a multi-disciplinary rehabilitation team and actively participating in team meetings.</p></li><li><p>Effectively communicating with staff members, health professionals, clients and family with regards to provision of services.</p></li><li><p>Contributing to, and participating in, education programs for residents, relatives and staff of NMCRH-KC.</p></li><li><p>Participating in continuing education and courses updating Occupational therapy techniques and information.</p></li><li><p>Ensuring all adverse clinical events are recorded and reported.</p></li><li><p>Assisting in the on-going maintenance of a safe work place through involvement in the implementation of safe systems of work.</p></li><li><p>Identifying and reporting hazards in the workplace.</p></li><li><p>Ensure that all therapists within the team use the analysis of the assessment and risks, to determine therapy aims and treatment goals, and then formulate intervention plans to reduce the impact of disability and promote independence, in collaboration with the client, cares, other team members and relevant agencies.</p></li><li><p>Identify and select with the client/cares the most appropriate intervention, which balances the complexity of risk, safety, client/ care choice, independence, areas of conflict, eligibility for service and cost effectiveness.</p></li><li><p>Using advanced experience and knowledge assess the client’s needs for specific equipment and adaptations to allow them to improve or maintain their level of independence. To support staff to prepare and present the case to the Equipment and Adaptations Panel, to then be responsible for the installation of that equipment, ensuring that appropriate risk assessments and any necessary training are carried out to ensure that the client and their cares are safe in its use.</p></li><li><p>Using highly advanced clinical reasoning and critical thinking to analyses the assessment made by others for equipment and adaptations. To act as an approved signatory on a one to one basis, and as Chair of the Equipment and Adaptation panel.</p></li><li><p>To demonstrate highly specialized therapeutic moving and handling skills in the assessment and treatment of clients. To give highly specialist advice to staff, client, cares and family on the correct manual handling techniques, undertaking highly specialized manual handling risk assessments.</p></li><li><p>To establish a therapeutic relationship with the clients and their cares, to encourage participation in the therapeutic process. To managing barriers to communication (e.g. different languages), through the use of advanced interpersonal skills (reasoning, negotiation, motivational tactics.</p></li><li><p>To provide emotional support to the client and his/her cares/family in coming to terms with the impact of a new/ongoing diagnosis and how this disability impacts on their independence in daily activities and enable staff to develop these skills.</p></li><li><p>Investigate incident reports and ensure all action plans are implemented. Ensure Reports are disseminated, acted on and those actions reported.</p></li><li><p>To priorities and manage the clinical and non-clinical responsibilities, of the post on a daily basis. To assist junior staff in prioritizing, and managing their clinical and non-clinical responsibilities.</p></li><li><p>Participating in NMCRH-KC Quality Management System and commitment to processes of continuous improvement activities, including auditing, surveys and needs analysis.</p></li><li><p>Other duties as directed by the HOD or the Medical team.</p></li></ul><p><br><strong>Research / Training / Development</strong></p><ul><li><p>Maintain highly specialized professional knowledge and skills, being conversant with professional developments, evidencing critical appraisal skills, continuing professional development and an advanced understanding of clinical governance, especially in relation to the adult and elderly client groups.</p></li><li><p>To develop and maintain highly specialist knowledge and skills (with regard to adults and elders with physical disabilities, in particular equip and adaptations) and act as a resource by providing detailed advice to team members.</p></li><li><p>To participate in educational courses/ seminars relevant to the service needs and to own individual highly specialist skills. To share the knowledge and skills gained with other members of the team, the occupational therapy service and members of the multi-disciplinary team.</p></li><li><p>To participate in staff and service development through attendance at service meetings and in-service training sessions, including taking the lead responsibility for some of the sessions.</p></li><li><p>To be responsible for providing leadership, advice, support and training to the team, with regard to the area of highly specialist skills and knowledge and in relation to the role of the occupational therapist.</p></li><li><p>Initiate research and evaluation projects relating to the development of the service and to establish professional dialogue with colleagues in a similar clinical field</p></li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ol><li><p>Valid DOH/DHA License or DOH/DHA Eligibility Passed as Occupation Therapist</p></li><li><p>Bachelors/ Master's Degree in Occupational Therapy from an accredited University.</p></li><li><p>Minimum 2 years’ experience of practice in Occupational Therapy in a Hospital/Rehabilitation set up.</p></li><li><p>Active License/Registration from Home country to practice Occupational Therapy.</p></li><li><p>Excellent command of oral and written English. Arabic language advantageous/desirable but not essential.</p></li><li><p>Ability to work in cordial conditions in group practice in a hospital set up and as a member of a team.</p></li><li><p>Knowledge of the range and type of services available for aged/disabled person.</p></li><li><p>Ability to work with minimal supervision.</p></li><li><p>Sound computer skills including knowledge of Microsoft Word and Excel</p></li></ol><p></p></section>