Manager Jobs - Abu Dhabi UAE

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>Some careers open more doors than others.</span></strong></p><br><br><p><span>If you’re looking to unlock new job opportunities, take a look at the possibilities right on your doorstep here at HSBC.</span></p><br><br><br><p><span>HSBC International Wealth and Premier Banking aims to be the international bank of choice for affluent customers, supporting their domestic and international banking, and holistic wealth management needs. We provide a leading premium proposition through Premier Banking and, together with our Global Private Bank, are present across the world’s most important markets, booking centres, and corridors most valued by our clients. Our wealth offering is further enhanced through our best-in-class manufacturing capabilities in Asset Management and Insurance.&nbsp;</span></p><br><br><br><p><span>We are currently seeking an ambitious individual to join our International Wealth and Premier Banking team, working together with colleagues to define, manage and achieve divisional business targets.</span></p><br><br><br><p><strong><span>In this role, you will:</span></strong></p><br><br><ul><li><strong><span>Manage and grow a Premier client portfolio: </span></strong><span>Own and manage a portfolio of ~350 primary Premier clients, accountable for portfolio performance and income delivery.</span></li><li><strong><span>Acquire, develop, and retain high-value Premier relationships: </span></strong><span>Build long-term, trust-based relationships; grow wallet share and deliver profit growth through existing and new client development.</span></li><li><strong><span>Deliver expert financial planning and needs-based advice: </span></strong><span>Conduct regular client reviews to understand short- and long-term goals and recommend differentiated wealth solutions focused on wealth creation and capital preservation.</span></li><li><strong><span>Provide consistently excellent client service and experience: </span></strong><span>Use tools, information, and delivery channels effectively to deliver high service standards, monitor satisfaction, and ensure clients view HSBC as their primary bank.</span></li><li><strong><span>Leverage HSBC’s network and collaborate across businesses: </span></strong><span>Identify opportunities and make referrals to GBM/GPB where appropriate; work closely with WPB colleagues and act as a role model/coach to junior RMs.</span></li><li><strong><span>Maintain strong risk, compliance, and operational integrity: </span></strong><span>Adhere to internal controls and regulatory requirements, ensuring fair customer outcomes and operational discipline.</span></li></ul><br><p><strong><span>To be successful in the role, you should meet the following requirements:</span></strong></p><br><br><ul><li><span>Proven and progressive financial services experience, including working experience as Relationship Manager.</span></li><li><span>Evidence of strong client recommendation and sales results in wealth products.</span></li><li><span>Prior relationship management experience managing high net worth client portfolios (Premier segment typically USD 120k–USD 5m investible assets).</span></li><li><span>Expert knowledge in financial planning and wealth products, with the ability to translate needs into tailored solutions.</span></li><li><span>Sound knowledge of the impact of macroeconomics/microeconomics/local market developments on clients and portfolios.</span></li><li><span>Expert knowledge of the external regulatory framework relevant to wealth management, plus a clear view of how to work with Compliance, Credit &amp; Risk, and Internal Control to maintain a balanced risk environment.</span></li><li><span>Candidates are required to be SCA accredited within 6 months upon joining by completing 2 mandatory exams stipulated by SCA (ICWIM level 3 &amp; UAE Financial Rules &amp; Regulations).</span></li><li><span>A graduation degree is essential for obtaining a UAE visa and work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE).</span></li></ul><br><p><strong><span>You’ll achieve more at HSBC.</span></strong></p><br><br><p><span>www.hsbc.com/careers</span></p><br><br><p><span>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. </span></p><br><br><p><span>We believe diversity brings benefits for our customers, our business and our people. Different ideas and perspectives help us innovate, manage risk and grow the business in a sustainable way. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.</span></p><br><br><br><p><span>Issued by The Hong Kong and Shanghai Banking Corporation Limited.</span></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking a Director of Technology to lead the organization's technology strategy, enterprise architecture, software delivery, cloud platforms, cybersecurity, infrastructure, and IT operations. This executive leadership role will drive digital transformation, operational excellence, regulatory compliance, and resilient technology services while managing multidisciplinary teams, strategic investments, and technology partners to support long-term business objectives.</p><p><b>Leadership &amp; Technology Strategy</b></p><p>As the Technology Director, you will provide strategic leadership for the organization's technology function, ensuring technology capabilities support business growth, operational resilience, innovation, and regulatory compliance.</p><p>Key responsibilities include:</p><ul><li>Define and execute the long-term technology strategy, covering enterprise applications, software engineering, infrastructure, cloud platforms, cybersecurity, enterprise architecture, and IT service management.</li><li>Develop the organization's cloud adoption strategy, ensuring cloud and hybrid environments align with security, regulatory, data sovereignty, performance, and cost optimization objectives.</li><li>Lead, develop, and mentor multidisciplinary technology teams responsible for software delivery, infrastructure, security, operations, and user support while establishing clear ownership, accountability, succession planning, and governance.</li><li>Provide executive oversight on critical technology decisions including enterprise architecture, major incidents, change governance, cybersecurity exceptions, technology investments, and vendor selection.</li><li>Establish departmental objectives, KPIs, and performance metrics to ensure consistent delivery of high-quality technology services and business outcomes.</li><li>Promote innovation and continuous improvement initiatives that enhance operational efficiency and support evolving business priorities.</li><li>Develop, maintain, and enforce technology governance, policies, standards, and operating procedures that align with ISO 27001, ISO 22301, PCI DSS, UAE Information Assurance Standards, applicable UAE regulatory requirements, and other relevant industry frameworks.</li><li>Design an effective operating model that optimizes internal resources, managed services, outsourced partners, robotic process automation (RPA), and AI-enabled capabilities to maximize efficiency.</li><li>Manage strategic technology vendors and partners, working closely with Legal and Procurement to ensure contracts, deliverables, commercial terms, and service performance meet organizational expectations.</li><li>Prepare and manage annual technology operating and capital budgets while supporting investment decisions for strategic technology initiatives.</li><li>Strengthen governance by proactively addressing audit observations, improving internal controls, and embedding risk awareness across all technology operations.</li><li>Conduct periodic Risk and Control Self-Assessments (RCSA) to evaluate control effectiveness, identify improvement opportunities, and coordinate enterprise risk reporting.</li><li>Act as Secretary of the Information Security Committee, contribute to executive leadership forums, and represent the Technology function in regulatory, industry, and cross-functional initiatives.</li></ul><p><br></p><p><b>Technology Delivery &amp; Project Governance</b></p><p>The successful candidate will oversee the complete technology delivery lifecycle, ensuring projects are delivered efficiently, securely, and in alignment with business priorities.</p><p>Responsibilities include:</p><ul><li>Direct the full Software Development Life Cycle (SDLC), from business analysis and solution design through development, testing, deployment, release, and production support.</li><li>Champion modern DevSecOps practices and delivery automation to improve productivity, governance, traceability, and solution quality.</li><li>Manage technology portfolios, development roadmaps, delivery capacity, and resource planning to ensure priorities remain aligned with organizational objectives.</li><li>Implement rigorous quality assurance practices that minimize production defects and improve solution reliability.</li><li>Govern enterprise change management processes by ensuring appropriate approvals, documentation, traceability, rollback planning, and risk management.</li><li>Ensure every technology initiative has clearly defined scope, ownership, success measures, delivery milestones, governance structures, and risk registers.</li><li>Monitor third-party performance against contractual obligations, service level agreements, security requirements, and key performance indicators while coordinating with Legal and Procurement.</li></ul><p><br></p><p><b>Operations &amp; Service Excellence</b></p><p>You will be responsible for ensuring secure, resilient, and highly available technology operations across enterprise infrastructure, platforms, and business-critical services.</p><p>Key responsibilities include:</p><ul><li>Lead the design, implementation, maintenance, and continuous improvement of enterprise infrastructure, networks, systems, and technology platforms.</li><li>Drive operational excellence through advanced monitoring, intelligent automation, AI-enabled observability, proactive alerting, and predictive analytics to maximize availability and performance.</li><li>Monitor infrastructure capacity, scalability, utilization, and performance to proactively resolve issues before business impact occurs.</li><li>Chair the Change Advisory Board (CAB), ensuring technology releases and production changes are implemented safely with minimal operational disruption.</li><li>Continuously optimize enterprise systems, operational processes, and technology platforms to improve governance, efficiency, and risk management.</li><li>Enhance IT service management by improving ticketing processes, workflow automation, service delivery, and stakeholder experience.</li><li>Lead the complete incident management lifecycle, including detection, prioritization, communication, resolution, root cause analysis, lessons learned, and preventive actions.</li><li>Ensure infrastructure, applications, and technology platforms comply with approved security standards, hardening requirements, and enterprise patch management processes.</li><li>Oversee vulnerability management, threat intelligence, SIEM/SOC operations, cybersecurity monitoring, and incident response readiness to protect critical assets.</li><li>Ensure appropriate data protection controls are maintained through encryption, key management, Data Loss Prevention (DLP), and privacy controls.</li><li>Maintain accurate technology asset inventories, software licensing records, and lifecycle management processes to optimize investment and compliance.</li><li>Govern enterprise Identity and Access Management (IAM), ensuring appropriate access controls, periodic reviews, and alignment with security and risk requirements.</li><li>Develop and maintain enterprise disaster recovery, resilience, and business continuity capabilities to ensure critical technology services remain recoverable and aligned with organizational risk appetite.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Requirements</p><p><b>Education &amp; Qualifications</b></p><p>Required</p><ul><li>Bachelor's degree in Information Technology, Computer Science, Engineering, or a related discipline.</li><li>Fluency in English.</li><li>Fluency in Arabic.</li><li>Strong leadership and people management capabilities.</li><li>Excellent communication, presentation, and stakeholder engagement skills.</li><li>Strong influencing and negotiation abilities.</li></ul><p>Preferred</p><ul><li>Master's degree or postgraduate qualification in Information Technology or a related field.</li><li>Relevant professional certifications and industry specializations.</li></ul><p><b>Experience &amp; Knowledge</b></p><p>The ideal candidate will demonstrate:</p><ul><li>At least 10 years' experience in a senior technology leadership role reporting directly to executive management (N-1 or N-2).</li><li>Experience managing P&amp;L responsibilities and strategic technology investment decisions.</li><li>A proven record of improving IT performance and operational effectiveness.</li><li>Demonstrated success leading large technology teams and delivering enterprise-wide technology strategies.</li><li>Experience within highly regulated financial services, information services, fintech, or other technology-driven industries.</li><li>Strong understanding of enterprise technology architecture and business applications.</li><li>Experience delivering enterprise technology products and platforms.</li><li>Ability to leverage technology to improve customer experience and business value.</li><li>Strong background in enterprise project and program delivery.</li><li>Proven success leading digital transformation initiatives.</li><li>Commercial awareness with experience managing strategic vendor relationships and technology contracts.</li><li>Experience delivering complex organizational and technology change programmes.</li><li>Strong vendor governance and performance management experience.</li></ul><p><b>Core Competencies</b></p><p>The successful candidate will demonstrate the ability to:</p><ul><li>Lead high-performing teams while contributing as a member of the executive leadership team.</li><li>Manage multiple priorities within a fast-paced, evolving environment.</li><li>Operate independently while exercising sound judgment and accountability.</li><li>Build trusted relationships and influence senior stakeholders.</li><li>Make timely, informed decisions under pressure.</li><li>Apply structured, analytical, and commercially focused problem-solving techniques.</li><li>Foster a culture of innovation, collaboration, transparency, and continuous improvement.</li><li>Translate strategic business objectives into practical technology solutions.</li><li>Communicate effectively with executive, business, and technical audiences.</li><li>Lead organizational change while consistently delivering measurable business value.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Director – Finance is responsible for leading financial planning, budgeting, reporting, investment management, and corporate services. The role ensures compliance with applicable regulations, drives accurate forecasting, optimizes operational costs, and maintains healthy profit margins while overseeing corporate services and administrative functions to the highest standards of efficiency and control.</p><ul><li>Develop and implement financial strategies, policies, and procedures to ensure effective financial management and control.</li><li>Oversee preparation of financial statements, budgets, and forecasts in a timely and accurate manner.</li><li>Develop and maintain pricing models and strategies to support revenue growth and profitability.</li><li>Lead financial planning including budgeting, cash flow management, and balance sheet oversight.</li><li>Manage treasury activities and optimize investment returns in line with financial policies.</li><li>Provide financial insights and analysis to support strategic decision-making and business growth.</li><li>Build forecasting models to support sales projections and target achievement.</li><li>Ensure compliance with financial regulations, accounting standards, and tax requirements.</li><li>Monitor financial performance, identify risks and opportunities, and recommend corrective actions.</li><li>Maintain relationships with financial institutions, auditors, and external stakeholders.</li><li>Drive cost optimization initiatives to improve operational efficiency.</li><li>Oversee implementation of ERP systems, workflows, and automation initiatives.</li><li>Manage corporate services including office administration, facilities, and operational support.</li><li>Control office-related expenditures including travel, inventory, and service contracts.</li><li>Manage vendor relationships and performance to ensure delivery of objectives.</li><li>Establish internal controls and risk management processes to safeguard company assets.</li><li>Lead and develop finance and corporate services teams, fostering a high-performance culture.</li><li>Collaborate with senior leadership on strategic planning and business initiatives.</li><li>Present financial insights, business opportunities, and performance updates to leadership.</li><li>Stay updated on financial trends, regulatory changes, and best practices.</li><li>Conduct periodic risk and compliance self-assessments and implement improvement actions.&nbsp;</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Requirements</p><p><b>Education &amp; Skills</b></p><ul><li>Bachelor’s degree in Finance, Accounting, or related field</li><li>Professional certification (e.g., CPA, ACCA, CMA, CFA) preferred</li><li>Strong communication and presentation skills</li><li>Proficiency in Microsoft Excel and PowerPoint</li><li>Strong leadership and team management capabilities</li></ul><p><b>Experience &amp; Knowledge</b></p><ul><li>Minimum 7 years of experience in finance, including managerial roles</li><li>Proven experience leading finance teams</li><li>Experience across financial operations in diverse environments mainly banking</li><li>Strong knowledge of ERP systems (e.g., Oracle, Microsoft Dynamics)</li><li>Understanding of financial analysis, commercial evaluation, and business frameworks</li></ul><p><b>Core Competencies</b></p><ul><li>Strong analytical and problem-solving skills</li><li>Ability to work under pressure and meet deadlines</li><li>Structured and systematic approach to decision-making</li><li>Leadership and team-building capabilities</li><li>Strong prioritization and organizational skills</li><li>High level of integrity and accountability</li><li>Results-driven, proactive, and resilient mindset</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary: <br> <p>We are seeking an experienced and highly qualified Commercial Director – Water, Wastewater &amp; Pumping Station Projects to lead the commercial function for major infrastructure and utility projects in the UAE. The ideal candidate will have extensive experience working with contracting companies, particularly on water and wastewater infrastructure, pumping stations, utility networks, and other major infrastructure projects. Candidates should have previously held a senior position such as Commercial Director, Senior Commercial Manager, or an equivalent senior commercial leadership role. Candidates must be currently based in the UAE, with immediate or short-notice availability preferred.</p><br><br> Key Responsibilities: <br> <ul> <li><ul><li>Provide strategic commercial leadership for water, wastewater, pumping station and infrastructure projects.</li><li>Oversee all commercial and contractual aspects of projects from pre-award through completion.</li><li>Lead contract administration, commercial negotiations, claims, variations, extensions of time and final accounts.</li><li>Manage commercial risks and protect the company's contractual and financial interests.</li><li>Monitor project costs, revenue, profitability, cash flow and overall commercial performance.</li><li>Review, negotiate and administer main contracts, subcontracts and commercial agreements.</li><li>Lead the preparation, submission and negotiation of claims and variations.</li><li>Work closely with project management, engineering, procurement, finance and legal teams.</li><li>Provide commercial advice and strategic recommendations to senior management.</li><li>Lead, manage and develop the commercial and contracts team.</li><li>Ensure effective commercial controls and procedures are implemented across projects.</li><li>Support tendering, pre-contract and business development activities where required.</li><li>Manage client and consultant relationships on commercial and contractual matters.</li></ul></li> </ul> <br> Requirements: <br> <ul> <li><ul><li>Proven experience as a Commercial Director, Senior Commercial Manager, or equivalent senior commercial position.</li><li>Strong background with contracting companies.</li><li>Extensive experience in water and wastewater infrastructure projects.</li><li>Proven experience with pumping station projects, utility networks and related infrastructure works.</li><li>Strong knowledge of FIDIC contracts, contract administration, claims, variations, EOTs and dispute resolution.</li><li>Experience managing large-scale and complex infrastructure projects.</li><li>Strong commercial, contractual, negotiation and leadership skills.</li><li>Degree in Quantity Surveying, Civil Engineering, Construction Management, Commercial Management, or a related discipline.</li><li>MRICS, MCIOB or equivalent professional qualification would be an advantage.</li><li>Previous UAE / GCC experience is highly preferred.</li><li>Western candidates only, as per client requirement.</li><li>Must be currently based in the UAE.</li><li>Immediate or short-notice availability is preferred.</li></ul></li> </ul> <br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About the Role</span><p><span>We’re hiring for one of our clients in the <strong>United States, Europe, and the Gulf region</strong> for a <strong>Business Development Director – BPO</strong>. This is a <strong>remote opportunity</strong> for an experienced business development leader with a strong track record in the BPO industry.</span></p><br><p><span>In this role, you’ll lead business development activities across key international markets, focusing on winning new clients, growing revenue, and supporting business expansion.</span></p><br><p><span>You’ll be responsible for driving the full sales cycle and developing new business opportunities for BPO services, including <strong>customer service, technical support, HRO, and Agentic AI support services</strong>, with a focus on the <strong>healthcare, retail, and telecommunications sectors</strong>.</span></p><br><span>Key Responsibilities</span><ul><li><p><span>Develop and execute business development strategies across the United States, Europe, and Gulf markets.</span></p><br></li><li><p><span>Identify, engage, and acquire new clients within the healthcare, retail, and telecommunications sectors.</span></p><br></li><li><p><span>Build and manage a strong pipeline of qualified business opportunities.</span></p><br></li><li><p><span>Manage the full sales cycle, from prospecting and client meetings to proposals, negotiations, and contract signing.</span></p><br></li><li><p><span>Build and maintain strong relationships with senior decision-makers, strategic partners, and prospective clients.</span></p><br></li><li><p><span>Work closely with internal teams to develop tailored BPO solutions, commercial proposals, and pricing.</span></p><br></li><li><p><span>Lead, coach, and manage the business development team to achieve individual and company targets.</span></p><br></li><li><p><span>Maintain accurate sales forecasts, pipeline updates, and business development performance reports.</span></p><br></li><li><p><span>Represent the company at relevant client meetings, conferences, industry events, and networking opportunities.</span></p><br></li><li><p><span>Monitor market trends and identify new opportunities for growth within the BPO and AI-enabled services landscape.</span></p><br></li></ul><span>Requirements</span><ul><li><p><span>Minimum of <strong>10 years of business development experience</strong>, including strong experience within the <strong>BPO industry</strong>.</span></p><br></li><li><p><span>Proven track record of winning new BPO clients and achieving revenue targets.</span></p><br></li><li><p><span>Strong understanding of BPO services, solutions, and commercial models.</span></p><br></li><li><p><span>Experience selling BPO services to clients in the <strong>United States, Europe, and/or the Gulf region</strong>.</span></p><br></li><li><p><span>Strong understanding of market trends, including the growing role of <strong>AI and Agentic AI within the BPO industry</strong>.</span></p><br></li><li><p><span>Previous experience leading or managing a business development or sales team.</span></p><br></li><li><p><span>Excellent communication, presentation, negotiation, and relationship-management skills.</span></p><br></li><li><p><span>Strong ability to engage and influence senior-level stakeholders and decision-makers.</span></p><br></li><li><p><span>Bachelor’s degree in Business, Marketing, or a related field is preferred.</span></p><br></li></ul><span>Preferred Qualifications</span><ul><li><p><span>An established network of potential clients and senior decision-makers within the target markets.</span></p><br></li><li><p><span>Strong connections within the healthcare, retail, or telecommunications industries.</span></p><br></li><li><p><span>Experience selling multiple BPO service lines, including customer service, technical support, HRO, or AI-enabled support services.</span></p><br></li><li><p><span>Experience working across international markets and managing complex enterprise sales cycles.</span></p><br></li><li><p><span>Strong commercial mindset with the ability to identify, develop, and convert high-value business opportunities.</span></p><br></li></ul><span>What We Offer</span><ul><li><p><span>A <strong>remote working opportunity</strong> with exposure to international markets.</span></p><br></li><li><p><span>The opportunity to play a key role in driving business growth across the United States, Europe, and the Gulf region.</span></p><br></li><li><p><span>A senior leadership position with significant ownership of business development strategy and revenue growth.</span></p><br></li><li><p><span>The opportunity to work with evolving BPO solutions, including AI-enabled and Agentic AI support services.</span></p><br></li><li><p><span>A dynamic environment focused on growth, client acquisition, and market expansion.</span></p><br></li></ul><span>Join Our Team</span><p><span>If you’re an experienced <strong>BPO business development leader</strong> with a proven ability to win new clients, build strong commercial relationships, and drive revenue growth across international markets, we’d love to hear from you.</span></p><br><p><span>Apply today and take the next step in leading business development across the <strong>US, Europe, and Gulf markets</strong>.</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Who we are</strong></p><br><p><span>With over 14,000 professionals globally, GHD is a leading multidisciplinary professional services company delivering engineering, design, and advisory solutions across water, energy, resources, environment, property &amp; buildings, and transportation sectors.</span></p><br><p><span><strong>About the Role</strong></span></p><br><p>We are seeking an experienced Mechanical Technical Director to join our Global Data Centre Design Team (Mission Critical), based in our UAE offices. This is a senior leadership role for a highly accomplished engineer with extensive experience in the design, technical leadership, and delivery of hyperscale, AI, and mission-critical data centre facilities.&nbsp;</p><br><p>You will provide technical leadership across a portfolio of complex data centre projects, guiding multidisciplinary teams through all stages of delivery while shaping the future direction of mechanical engineering within our global data centre practice.</p><br><p>This role offers the opportunity to influence some of the world's most advanced AI and hyperscale data centre developments. You will act as a trusted advisor to clients, support business development initiatives, help secure new opportunities, drive innovation, and ensure the consistent delivery of technically excellent, resilient, sustainable, and commercially successful solutions.</p><br><p>In addition to project leadership, you will play a key role in developing engineering capability across the business, mentoring senior engineers, promoting technical excellence, and contributing to the growth of our rapidly expanding mission critical sector.</p><br><p><span><strong>Key Responsibilities</strong></span></p><br><ul><li>Provide technical leadership and governance across multiple mission critical and data centre projects globally.</li><li>Define and oversee mechanical engineering strategies for hyperscale, colocation, enterprise, and AI-driven data centre developments.</li><li>Lead the development and review of cooling architectures, including chilled water systems, liquid cooling solutions, direct-to-chip cooling, CDUs, heat rejection systems, and high-density thermal management strategies.</li><li>Drive technical excellence through peer reviews, design assurance processes, and the development of engineering standards, best practices, and quality procedures.</li><li>Act as the senior technical authority for mechanical engineering matters, providing guidance and support to project teams throughout all project phases.</li><li>Support the development, adaptation, and optimisation of global standard reference designs, modular data centre solutions, and bespoke engineering approaches.</li><li>Interface directly with clients, operators, contractors, technology providers, and other stakeholders, acting as a trusted technical advisor and subject matter expert.</li><li>Lead technical workshops, value engineering exercises, feasibility studies, master planning activities, and technical due diligence assignments.</li><li>Ensure designs achieve the required performance, resilience, maintainability, energy efficiency, sustainability, and operational objectives.</li><li>Support project delivery teams in managing technical risks, programme requirements, budgets, and quality objectives.</li><li>Maintain strong client relationships and proactively identify opportunities for repeat business and long-term partnerships.</li><li>Support business development activities, client engagement, and strategic growth initiatives across the Mission Critical sector.</li><li>Lead and support pursuits, proposals, bids, interviews, and technical presentations to help secure new project opportunities.</li><li>Collaborate with regional and global leadership teams to develop and execute growth strategies for the Data Centres and Mission Critical business.</li><li>Monitor emerging technologies, market trends, and client requirements to ensure GHD remains at the forefront of data centre engineering.</li><li>Mentor and develop Lead Engineers and other team members, fostering a culture of technical excellence, collaboration, innovation, and continuous learning.</li></ul><p><span><strong>Experience &amp; Qualifications</strong></span></p><br><ul><li>Bachelor's Degree in Mechanical Engineering or Building Services Engineering.</li><li>Chartered Engineer status (CEng, PE, RPEQ, or equivalent) preferred.</li><li>Minimum 15 years of relevant engineering experience, including significant experience within mission critical and data centre environments.</li><li>Proven track record leading the design and delivery of hyperscale, colocation, enterprise, and AI-focused data centre facilities.</li><li>Extensive knowledge of data centre cooling systems, including chilled water plants, CRAH/CRAC systems, liquid cooling technologies, CDUs, cooling towers, dry coolers, and advanced control strategies.</li><li>Strong understanding of resilience and redundancy philosophies, including N+1, 2N, and concurrent maintainability principles.</li><li>Strong understanding of mechanical-electrical integration, controls and BMS systems, commissioning, integrated systems testing, and operational readiness.</li><li>Experience leading multidisciplinary engineering teams across international projects and geographically distributed delivery environments.</li><li>Demonstrated experience undertaking technical reviews, design assurance, engineering governance, and quality management activities.</li><li>Familiarity with CFD modelling, thermal analysis, energy modelling, digital engineering, and BIM delivery processes.</li><li>Strong commercial awareness with experience supporting business development, client management, and project pursuits.</li><li>Experience with hyperscale and AI data centre cooling strategies is highly desirable.</li><li>Uptime Institute Accredited Tier Designer (ATD) certification is highly desirable.</li><li>Excellent leadership, communication, stakeholder management, and presentation skills.</li></ul><p><span><strong>Why Join Us?</strong></span></p><br><ul><li><span>Work on globally significant projects, influencing the next generation of AI and hyperscale data centre design.</span></li><li><span>Be part of a globally recognised, fast-growing mission critical team delivering projects that blend technical excellence, sustainability, and commercial success.</span></li><li><span>Collaborate in a multi-disciplinary, innovative environment where your input shapes both standardised and bespoke solutions.</span></li><li><span>Join a team that values knowledge-sharing, mentorship, and professional excellence.</span></li><li><span><strong>Be part of a workplace that combines collaboration, flexibility, and connection. Join us in the office three days per week to contribute, connect and excel in our vibrant environment.</strong></span></li></ul><p><span><strong>Our Pledge to You</strong></span><br>&nbsp;</p><br><p><span>At GHD, we don’t just believe in the power of commitment, we live and breathe it every day.</span></p><br><p><span>That’s why we pledge to empower our people to make a positive impact. Combining our deep technical expertise with the capabilities of our clients and partners, we respond to some of the most complex challenges facing our planet today.&nbsp;</span></p><br><p><span>See where your commitment could take you.</span></p><br><p><span>That’s the <strong>#PowerOfCommitment</strong></span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br></span><p>The role of Director, CFCR Advisory, CIB Client Coverage &amp; Transaction Banking, UAE &amp; Middle East, is a pivotal position within Standard Chartered's banking operations, focused on providing expert second line of defence advisory services. This function serves as a critical element in ensuring the bank’s Corporate and Institutional Banking (CIB) activities comply fully with financial crime regulations, conduct risk expectations, and overall regulatory requirements throughout the UAE and Middle East region. You will offer independent, risk-based guidance and challenge to the client coverage and transaction banking teams to facilitate sustainable business growth that aligns with the bank’s risk appetite. This includes promoting a risk-aware culture, ensuring adherence to regulatory frameworks, and supporting strategic initiatives to foster compliance excellence.<br>In this role, you will work closely with senior management and key stakeholders to identify, assess, manage, and escalate financial crime, conduct, and regulatory risks. Your expertise will be vital in driving governance oversight, engaging with regulators, and enhancing risk management practices through trusted advisory input. Through collaboration across multiple teams and jurisdictions, you will contribute to the bank’s vision of ethical and compliant business practices while supporting its commercial objectives in a rapidly evolving regulatory landscape.</p><br><br><b>Key Responsibilities</b> <br><p><strong>Key Responsibilities:</strong></p><br><br> <ul> <li>Serve as a senior independent advisor on compliance, financial crime compliance (FCC), and conduct risk issues impacting the Corporate and Institutional Banking (CIB) Client Coverage and Transaction Banking businesses within UAE and the Middle East, ensuring robust risk controls and ethical standards.</li> <li>Provide timely and insightful risk-based advice and challenge related to client onboarding, ongoing relationships, transactions, new business initiatives, and remediation programmes, helping the business navigate complex regulatory requirements.</li> <li>Continuously monitor and assess emerging financial crime and regulatory risks, promptly escalating concerns and advising on appropriate mitigation strategies to senior leadership and governance bodies.</li> <li>Support and contribute to comprehensive Compliance Risk Assessments (CRA) and Product Risk Assessments (PRA), enabling identification and management of risk exposures within client lifecycle and product offerings.</li> <li>Offer subject matter expertise in Anti-Money Laundering (AML), sanctions compliance, Anti-Bribery and Corruption (ABC), regulatory compliance, and conduct risk, guiding the business to uphold stringent compliance standards.</li> <li>Lead and support regulatory examination preparations, audit engagements, thematic reviews, and remediation actions, ensuring regulatory expectations are met effectively and expediently.</li> <li>Contribute to the implementation of the bank’s Corporate and Institutional Banking (CIB) strategy, aligning risk frameworks with business growth within approved risk appetite boundaries.</li> <li>Champion the consistent application of Group-wide standards and regulatory obligations, balancing global policies with local jurisdictional requirements.</li> <li>Prepare detailed risk insights, reports, and management information for senior management committees and other governance forums to facilitate informed decision-making.</li> <li>Foster collaborative relationships across business units, country CFCR teams, financial crime specialists, internal audit, risk functions, and regulatory agencies to enhance the effectiveness of risk management practices.</li> </ul><br><b>Skills and Experience</b> <br><p><strong>Skills and Experience Requirements:</strong></p><br><br><ul><li><strong>Must-Have Skills:</strong><ul><li>Demonstrable experience delivering strategic Compliance, Financial Crime and Conduct Risk (CFCR) advisory and challenge within a regulated banking environment.</li><li>Strong expertise in regulatory compliance and financial crime risk management frameworks relevant to the UAE and Middle East jurisdictions.</li><li>In-depth understanding of financial crime typologies, sanctions regimes, anti-bribery and corruption controls, and conduct risk principles applicable to Corporate and Institutional Banking sectors.</li></ul></li><li><strong>Other Essential Skills:</strong><ul><li>Exceptional stakeholder management and influencing capabilities, able to engage senior leaders and diverse teams effectively.</li><li>Rich familiarity with client coverage and transaction banking operations, enabling targeted risk advice aligned with business activities.</li><li>Familiarity with governance structures, risk and control environments, and compliance risk assessment methodologies.</li><li>Ability to synthesise complex regulatory requirements into clear, actionable guidance and to communicate risk findings persuasively across audiences.</li></ul></li></ul><br><b>Qualifications</b> <br><p><strong>Qualifications and Professional Background:</strong></p><br><br><ul><li>Proven extensive experience in Compliance, Financial Crime Compliance, Regulatory Compliance or Risk Management within international banking or financial services, ideally with exposure to the UAE and Middle East banking landscape.</li><li>Track record providing senior advisory support and independent challenge to Corporate, Commercial or Institutional Banking lines of business, demonstrating sound judgement and risk insight.</li><li>Hands-on involvement managing regulatory engagements, audits, thematic reviews, and complex remediation programmes with successful outcomes.</li><li>Comprehensive knowledge of AML, sanctions, anti-bribery and corruption standards, conduct risk frameworks, and broader compliance policies.</li><li>Previous roles requiring operation within multi-jurisdictional contexts, appreciating local regulatory nuances and cultural factors important to risk management.</li><li>Strong ability to influence senior stakeholders and to navigate matrix organisational structures effectively.</li><li><strong>Educational Credentials:</strong> Bachelor’s degree or equivalent professional qualifications in law, finance, business, or related fields.</li><li><strong>Languages:</strong> Proficiency in English is mandatory; Arabic language skills are desirable and considered an asset but not a pre-requisite.</li></ul><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br> <p>Together we:</p><br><br> <ul> <li><b>Do the right thing</b>&nbsp;and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle,</b>&nbsp;continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together,</b>&nbsp;we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b>&nbsp;we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance,</b>&nbsp;with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off</b>&nbsp;including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working</b>&nbsp;options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support</b>&nbsp;through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,&nbsp;global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture</b>&nbsp;to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation,</b>&nbsp;one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><br> </div>

Are you passionate about transforming businesses through the power of Artificial Intelligence, Machine Learning, and Advanced Analytics? Miral Experiences is seeking an exceptional Senior Director, AI & Data Science to lead our AI and data science strategy, drive innovation, and build next-generation solutions that shape the future of entertainment, leisure, and immersive guest experiences.<br>Join us at Miral Experiences! Miral Experiences is the region’s leader in the management and operation of world-class, award-winning immersive attractions and experiences across Abu Dhabi. Our diverse portfolio includes some of the most iconic entertainment and leisure destinations, including Ferrari World Yas Island Abu Dhabi, Yas Waterworld Yas Island Abu Dhabi, Warner Bros. World™ Yas Island Abu Dhabi, Sea World Yas Island Abu Dhabi, CLYMB™ Yas Island Abu Dhabi, and Team Lab. Phenomena Abu Dhabi, and CLYMB™ Abu Dhabi, as well as cultural treasures like Qasr Al Watan.<br>We specialize in crafting unique experiences that cater to all tastes and ages, delivering a seamless blend of thrills, joy, and discovery. Our attractions are designed to ignite the imagination and create unforgettable memories for visitors from around the world. Whether you're seeking excitement, relaxation, or cultural enrichment, we offer something for everyone.<br>About the Role As the Senior Director of AI & Data Science, you will be responsible for defining and executing the organization's AI and data science vision, leveraging advanced analytics, machine learning, generative AI, and emerging agentic AI technologies to solve complex business challenges and unlock new growth opportunities. You will partner closely with senior business leaders and technology teams to develop cutting-edge AI solutions, accelerate data-driven decision-making, and build a culture of innovation across the enterprise.<br>What You'll Do✅ Lead the enterprise AI & Data Science strategy and roadmap✅ Drive the development and deployment of advanced Machine Learning, Predictive Analytics, Generative AI, and Agentic AI solutions✅ Deliver high-impact data science initiatives that influence strategic business decisions✅ Build and mentor a high-performing team of AI and Data Science professionals✅ Partner with business leaders to identify opportunities where data and AI can drive measurable business value✅ Champion innovation by evaluating emerging technologies, intelligent agents, and AI-powered automation opportunities✅ Oversee the full lifecycle of AI and Data Science projects from ideation to production deployment✅ Promote best practices in data governance, ethics, model validation, and responsible AI<br>What We're Looking For✔ Master's degree or PhD in Data Science, Computer Science, Statistics, Mathematics, Artificial Intelligence, or a related field✔ 10+ years of experience in Data & Analytics✔ 8+ years of hands-on experience in Data Science, Machine Learning, AI or Advanced Analytics leadership roles✔ Deep expertise in Machine Learning algorithms, predictive modelling, statistical analysis, and AI solution development✔ Strong experience with Python and modern AI frameworks✔ Advanced knowledge of Azure Data & AI services, including Azure ML, Databricks, Data Factory, ADLS, and related technologies✔ Experience working with large-scale enterprise data platforms, distributed databases, and cloud-native analytics environments✔ Proven ability to translate complex data insights into actionable business outcomes✔ Exceptional stakeholder management and executive communication skills<br>If you're ready to shape the future of AI-driven experiences and build solutions that make a real impact, we'd love to hear from you.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Description</b></p><br><p><b>Job duties:</b></p><br> <ul> <li>Managing internal audit engagements within the scope of co-sourcing and outsourcing contracts</li> <li>Providing advisory services on the development, documentation, transformation and organization of sustainable internal control systems (COSO framework)</li> <li>Developing and implementing a sustainable corporate governance model</li> <li>Performing independent reviews of the internal audit function based on IIA standards (quality review of internal auditing based on key professional principles, e.g. International Professional Practices Framework (IPPF)</li> <li>Developing, implementing and reviewing compliance management systems</li> </ul> <p><b>Education, qualifications and skills required:</b></p><br> <ul> <li>Must be educated up to a bachelors in accounting/finance or equivalent</li> <li>Must possess a professional certification such as CA/ACCA</li> <li>Must be CIA qualified</li> <li>Possess 7-8 years of experience in Internal Audit, Corporate Governance, Enterprise Risk Management and Quality Assurance Review in Financial Services industry</li> <li>Must have demonstrable experience of managing teams and working on approximately 3 engagements simultaneously</li> <li>Experience carrying out Risk Based Internal Audits and development of policies and procedures</li> <li>Must possess strong analytical and problem-solving skills</li> </ul><p>For further information, and to apply, please visit our website via the “Apply” button below. </p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Sales Manager for Iraq, Syria, Libya &amp; Levant Countries Location: Abu Dhabi, UAE Department: SI EA S CP About Siemens At Siemens, we know that a business thrives only when its people are thriving. Our global and diverse team is committed to supporting your growth and helping you achieve your full potential. Smart Infrastructure combines Digital Power Distribution and Digital Building Infrastructure technologies to create resilient, connected, and sustainable infrastructure. By connecting the physical and digital worlds through data and analytics, we help customers optimize energy systems and building operations, making them safer, more efficient, and more sustainable. Join our Smart Infrastructure team as a Sales Manager and help shape the future by delivering innovative solutions that transform everyday life. Position Summary The Sales Manager will be responsible for driving business growth, increasing order intake, and achieving revenue targets across the assigned territories of Iraq, Syria, Libya, and the Levant region. The role requires managing channel partners and key stakeholders, developing new business opportunities, supporting customers with technical expertise, and promoting Siemens' Control Products portfolio, including protection relays, RTUs, power quality meters, and digital fault recorders. The successful candidate will combine strong commercial acumen with a solid technical understanding of power system protection and automation technologies. Key Responsibilities Sales Growth &amp; Business Development Achieve assigned order intake, revenue, and profitability targets across the designated territories. Develop and execute regional sales strategies aligned with business objectives. Identify, qualify, and pursue new business opportunities within target markets. Build and maintain a healthy sales pipeline through effective opportunity management and forecasting. Develop market-driven strategies based on customer needs, industry trends, and competitive intelligence. Channel Partner Management Manage and expand relationships with channel partners, distributors, system integrators, panel builders, EPC contractors, OEMs, and third-party intermediaries. Identify, onboard, and develop new channel partners to strengthen market coverage and drive growth. Support partners with technical guidance, sales planning, product training, and business development initiatives. Collaborate with partners to maximize market penetration and customer engagement. Customer Engagement Establish and maintain strong relationships with end users, consultants, utilities, industrial customers, and key decision-makers. Conduct regular customer visits and presentations to enhance customer satisfaction and increase market visibility. Understand customer requirements and provide value-driven solutions that address their operational and business needs. Promote customer-centric engagement practices to build long-term partnerships. Technical Sales Support Provide technical expertise on protection relays, RTUs, power quality meters, digital fault recorders, and associated automation solutions. Advise customers on protection schemes and applications for feeders, transformers, generators, motors, busbars, and substations. Support technical discussions related to IEC 61850, digital substations, process bus architecture, redundancy concepts, cybersecurity, RTU/HMI integration, and power automation systems. Coordinate with local and global technical teams to ensure timely resolution of customer and partner requirements. Tendering &amp; Proposal Management Support and coordinate tendering activities, including RFQ evaluation, technical clarifications, and bid preparation. Prepare and negotiate commercial and technical proposals in collaboration with proposal management, finance, and execution teams. Ensure proposals meet customer requirements while maintaining compliance with Siemens policies and profitability objectives. Planning, Reporting &amp; Compliance Utilize Salesforce CRM for opportunity management, forecasting, reporting, and sales planning. Maintain accurate sales forecasts and customer records. Follow defined business processes and ensure compliance with company policies, ethical standards, and regulatory requirements. Provide regular market intelligence, competitive insights, and business updates to management. Marketing &amp; Product Promotion Support product launches, campaigns, and promotional activities within the assigned territories. Organize and participate in customer seminars, technical workshops, conferences, and industry events. Increase market awareness and strengthen Siemens' brand presence through targeted customer engagement activities. Requirements Education Bachelor's degree in Electrical Engineering or a related field. Experience 5 to 10 years of techno-commercial sales experience within the electrical power, protection, control, or automation industry. Experience in the Middle East region is highly preferred. Arabic speaker is preferred Proven track record of achieving sales targets and driving business growth in B2B environments. Experience working with channel partners, distributors, EPCs, OEMs, panel builders, and system integrators. Technical Knowledge Strong knowledge of protection relays, RTUs, power quality meters, digital fault recorders, and power automation solutions. Solid understanding of power system protection principles and applications. Familiarity with digital substations, IEC 61850, SCADA, HMI, communication protocols, process bus architectures, and cybersecurity concepts. Ability to discuss technical solutions confidently with both engineering and commercial stakeholders. Travel This role requires undertaking regular business travel within the assigned territories to support customers, partners, and business development activities. What We Offer Flexible mobile working arrangements (2 to 3 days per week as a global standard). Diverse, inclusive, and collaborative work environment. Opportunities for personal and professional development. Access to extensive learning and development programs. A culture where everyone can bring their authentic selves and feel a sense of belonging. Transform the Everyday with Us If you are passionate about driving growth, building customer relationships, and delivering innovative power automation solutions, we encourage you to apply and join Siemens in shaping a more sustainable future. Siemens is committed to diversity, equity, and inclusion. We welcome applications from all qualified candidates and provide equal employment opportunities regardless of background. Reasonable accommodations are available throughout the recruitment process for candidates with disabilities. Please note: Only complete applications will be considered during the selection process.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span>A leading organisation in Dubai is looking for an experienced Business Operations Manager&nbsp;to join its CFO Office in Dubai. The role sits at the intersection of finance, project management, business operations and executive reporting, making it particularly suitable for professionals from PMO, finance operations, corporate finance, project finance, strategy or business operations backgrounds.</span><br></p><br><p><span>You will be responsible for bringing together information, monitoring progress, identifying potential challenges and providing leadership with clear, concise and actionable updates.</span><br></p><br><span>Key Responsibilities:</span><br><ul><li><span>Partner closely with the CFO and finance leadership team to coordinate key priorities and business initiatives.</span><br></li><li><span>Consolidate information from multiple functions and translate it into clear management updates and executive-level reports.</span><br></li><li><span>Develop high-quality </span><span>PowerPoint presentations, Excel reports, dashboards and management packs</span><span> for senior leadership.</span><br></li><li><span>Monitor key projects, initiatives, milestones, deadlines and outstanding actions across the CFO portfolio.</span><br></li><li><span>Coordinate with Finance, Business Development, Technical, Legal, Procurement, HR, IT and other corporate functions to ensure timely delivery of agreed actions.</span><br></li><li><span>Maintain structured trackers covering project progress, risks, issues, dependencies and key decisions.</span><br></li><li><span>Identify delays, gaps and potential risks and ensure the appropriate stakeholders are engaged for resolution.</span><br></li><li><span>Support activities relating to </span><span>corporate finance, project financing and financial close</span><span>, including coordination of relevant documentation and information.</span><br></li><li><span>Assist with maintaining project information and digital data rooms for key initiatives.</span><br></li><li><span>Support audit, compliance and governance activities, including gathering supporting documentation and monitoring closure of outstanding items.</span><br></li><li><span>Prepare information and materials required for management and committee discussions.</span><br></li><li><span>Follow up with stakeholders and provide timely escalation where deliverables or decisions are at risk.</span><br></li><li><span>Contribute to the development of a more structured PMO and portfolio-management approach within the CFO Office.</span><br></li></ul><br><span>Requirements</span><ul><li><span>Bachelor's degree in </span><span>Finance, Accounting, Business Administration, Economics or a related discipline</span><span>.</span><br></li><li><span>Approximately </span><span>5–8+ years of relevant professional experience</span><span>.</span><br></li><li><span>Background in </span><span>PMO, finance operations, corporate finance, project finance, business operations, strategy or a similar function</span><span>.</span><br></li><li><span>Experience supporting senior management, ideally a </span><span>CFO, Finance Director, CEO or executive leadership team</span><span>.</span><br></li><li><span>Strong experience preparing </span><span>management reports, executive presentations and business dashboards</span><span>.</span><br></li><li><span>Excellent </span><span>Microsoft Excel and PowerPoint</span><span> skills.</span><br></li><li><span>Experience monitoring projects, actions, risks, dependencies and deliverables.</span><br></li><li><span>Strong stakeholder management skills with the ability to coordinate across multiple departments.</span><br></li><li><span>Strong written and verbal communication skills.</span><br></li><li><span>Ability to work with confidential and commercially sensitive information.</span><br></li><li><span>A structured, proactive and analytical approach to work.</span><br></li></ul>To know other vacancies we have, please feel free to visit our website -&nbsp;www.blackpearlconsult.com<br><br>Disclaimer: Please note that Black Pearl will never ask any of its candidates for any payment in any form in exchange of our service in helping candidates find a job. Our service is free to our candidates and the recruitment fee is paid by our clients. If you receive any emails, SMS or calls requesting you to pay from someone claiming to be an employee of Black Pearl before they can process your application, please report and write an email to&nbsp;info@blackpearlconsult.com&nbsp;or contact our office on +9712 6225503.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for FM Manager to lead the establishment and initial mobilization of a new captive Facilities Management company/function serving the Group's own real-estate developments.<br> The role will build the FM operating platform from zero and prepare projects for efficient transition from construction into live operation.<br> Private Health Insurance Performance Bonus Annual air ticket allowance Why Join IRTH Group?<br> At IRTH Group, we’re not just a company; we’re a family committed to building a brighter future together.<br> Guided by our core values of trust, strength, and agility, we empower individuals to thrive and succeed in a dynamic, collaborative environment.<br> We take pride in building great projects in prime locations, designed for future generations and offering exceptional value as an investor's product.<br> IRTH Group stands as a symbol of legacy, resilience, and vision.<br> Rooted in the foundation of a distinguished local family conglomerate, our privately held real estate investment platform draws strength from a heritage spanning over a century.<br> At IRTH Group, we are not just shaping the industry, we are setting the standard.<br> If you are driven by ambition, excellence, and the pursuit of legacy, this is where your journey begins.<br> Are you ready to be part of something extraordinary?<br> Key Responsibilities · Develop and manage the FM company establishment and mobilization plan.<br> · Support company licensing/registration and coordinate required inputs with corporate functions and advisers.<br> · Define the FM organization structure, manpower plan, roles and initial operating budget.<br> · Define self-performed services and specialist outsourced/AMC services.<br> · Prepare FM policies, SOPs, PPM standards, emergency procedures, SLAs, KPIs and reporting.<br> · Lead CAFM/CMMS requirements, selection/implementation coordination, asset-register structure and asset tagging.<br> · Establish requirements for tools, test equipment, vehicles, workshops, consumables, critical spares and stores.<br> · Develop the specialist contractor/vendor database and support technical/commercial evaluation of FM service providers.<br> · Participate in project/design and pre-handover reviews from an FM maintainability and lifecycle perspective.<br> · Define handover requirements for O&amp;M; manuals, warranties, training, commissioning records, statutory · documents and spare parts.<br> · Prepare and lead building-specific FM mobilization and takeover plans before handover.<br> · Support recruitment and onboarding of the permanent FM operations team.<br> · Establish DLP defect tracking and coordination with project teams and contractors after handover.<br> Qualification · 10-15+ years of Facilities Management / building operations experience; UAE experience strongly preferred.<br> · Proven experience in FM mobilization, new-building takeover or establishing an FM operation from the ground · up.<br> · Strong hard-services / MEP and building-operations background.<br> · Practical experience with CAFM/CMMS, asset registers, PPM, SLAs/KPIs and service-provider management.<br> · Experience with high-rise residential, hospitality, mixed-use or commercial developments preferred.<br> · Good commercial awareness covering budgets, AMCs, procurement, manpower planning and lifecycle cost.<br> · Strong coordination, leadership and communication skills across projects, contractors, technicians, labor teams · and corporate functions.<br> · Engineering degree or relevant technical qualification preferred; recognized FM credentials are an advantage.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> <strong>1. JOB PURPOSE:</strong><br>The Manager of the Strategy Execution Support Department is responsible for overseeing the implementation of<br>strategic initiatives across the organization. This role ensures alignment between strategic goals and operational<br>execution, driving efficiency and effectiveness in achieving organizational objectives. The Manager will<br>collaborate with cross-functional teams to monitor progress, identify challenges, and provide solutions to ensure<br>successful strategy execution. This position requires a proactive approach to problem-solving, strong leadership<br>skills, and the ability to manage multiple projects simultaneously. The Manager will also play a key role in<br>fostering a culture of accountability and continuous improvement within the organization.<br><strong>2. KEY ACCOUNTABILITIES:</strong><br><strong>Job Specific:</strong><br>• Manage the development and implementation of strategic initiatives to ensure alignment with<br>organizational goals.<br>• Lead cross-functional teams to execute strategic projects effectively and efficiently.<br>• Monitor and evaluate the progress of strategic initiatives, identifying potential risks and developing<br>mitigation strategies.<br>• Consult with senior leadership to provide insights and recommendations on strategy execution.<br>• Develop and maintain tools and frameworks to support strategy execution and performance tracking.<br>• Review and analyze data to assess the effectiveness of strategic initiatives and recommend<br>improvements.<br>• Facilitate workshops and meetings to align stakeholders on strategic priorities and execution plans.<br>• Prepare detailed reports and presentations for senior management on the status of strategic initiatives.<br>• Ensure compliance with organizational policies and procedures in all strategy execution activities.<br>• Mentor and develop team members to enhance their skills and capabilities in strategy execution.<br><strong>Generic:</strong><br>• Manage the allocation of resources to ensure the successful execution of strategic initiatives.<br>• Lead the development of performance metrics to measure the success of strategy execution.<br>• Monitor the alignment of departmental activities with the overall organizational strategy.<br>• Consult with internal and external stakeholders to gather input and feedback on strategic initiatives.<br>• Develop and implement best practices for strategy execution within the organization.<br>• Review and approve project plans, budgets, and timelines to ensure feasibility and alignment with<br>strategic goals.<br>• Initiate continuous improvement initiatives to enhance the efficiency and effectiveness of strategy<br>execution processes.<br>• Lead the resolution of issues and challenges that arise during the execution of strategic initiatives.<br>• Monitor industry trends and best practices to inform strategy execution efforts.<br>• Ensure effective communication and collaboration across departments to support strategy execution.<br><strong>3. COMMUNICATION &amp; WORKING RELATIONSHIP:</strong><br><strong>Internal:</strong><br>• Collaborate with senior leadership to align on strategic priorities and execution plans.<br>• Communicate regularly with cross-functional teams to provide updates on the progress of strategic<br>initiatives.<br>• Facilitate internal workshops and meetings to ensure alignment and collaboration among stakeholders.<br>• Provide guidance and support to team members to enhance their understanding of strategy execution<br>processes.<br>• Prepare and present detailed reports and presentations to senior management on the status of strategic<br>initiatives.<br><strong>External:</strong><br>• Engage with external consultants and vendors to support the execution of strategic initiatives.<br>• Communicate with industry experts and peers to gather insights and best practices for strategy<br>execution.<br>• Represent the organization at external events and forums related to strategy execution and<br>management.<br>• Collaborate with external stakeholders to ensure alignment and support for strategic initiatives.<br>• Prepare and deliver presentations to external audiences on the organization's strategy execution<br>efforts.<br><strong>4. QUALIFICATIONS, EXPERIENCE, KNOWLEDGE &amp; SKILLS:</strong><br><strong>Minimum Qualification</strong><br>Bachelor's degree in Business Administration, Management, or a related field. A Master's degree is preferred.<br><strong>Minimum Experience &amp; Knowledge &amp; Skills</strong><br>Minimum of 7 years of experience in strategy execution, project management, or a related field, with at least 3<br>years in a managerial role.<br>Professional Certifications<br>PMP (Project Management Professional) or equivalent certification is preferred.<br><strong>5. CORE / TECHNICAL SKILLS:</strong><br>As per the approved Competency dictionary<br><strong>6. BEHAVIORAL / LEADERSHIP SKILLS:</strong><br>As per the approved Competency dictionary<br><strong>7. WORK CONDITION:</strong><br>Physical Effort Work Environment<br>The role requires standard office work with occasional<br>travel for meetings and workshops.<br>The work environment is primarily office-based,<br>with a focus on collaboration and teamwork.<br>Occasional travel may be required to attend<br>external events or meetings<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> A leading organisation in Dubai is looking for an experienced Business Operations Manager&nbsp;to join its CFO Office in Dubai. The role sits at the intersection of finance, project management, business operations and executive reporting, making it particularly suitable for professionals from PMO, finance operations, corporate finance, project finance, strategy or business operations backgrounds.<br> <br> You will be responsible for bringing together information, monitoring progress, identifying potential challenges and providing leadership with clear, concise and actionable updates.<br> <br> Key Responsibilities:<br> <br> Partner closely with the CFO and finance leadership team to coordinate key priorities and business initiatives.<br> <br> Consolidate information from multiple functions and translate it into clear management updates and executive-level reports.<br> <br> Develop high-quality PowerPoint presentations, Excel reports, dashboards and management packs for senior leadership.<br> <br> Monitor key projects, initiatives, milestones, deadlines and outstanding actions across the CFO portfolio.<br> <br> Coordinate with Finance, Business Development, Technical, Legal, Procurement, HR, IT and other corporate functions to ensure timely delivery of agreed actions.<br> <br> Maintain structured trackers covering project progress, risks, issues, dependencies and key decisions.<br> <br> Identify delays, gaps and potential risks and ensure the appropriate stakeholders are engaged for resolution.<br> <br> Support activities relating to corporate finance, project financing and financial close, including coordination of relevant documentation and information.<br> <br> Assist with maintaining project information and digital data rooms for key initiatives.<br> <br> Support audit, compliance and governance activities, including gathering supporting documentation and monitoring closure of outstanding items.<br> <br> Prepare information and materials required for management and committee discussions.<br> <br> Follow up with stakeholders and provide timely escalation where deliverables or decisions are at risk.<br> <br> Contribute to the development of a more structured PMO and portfolio-management approach within the CFO Office.<br> <br> <br> RequirementsBachelor's degree in Finance, Accounting, Business Administration, Economics or a related discipline.<br> <br> Approximately 5-8+ years of relevant professional experience.<br> <br> Background in PMO, finance operations, corporate finance, project finance, business operations, strategy or a similar function.<br> <br> Experience supporting senior management, ideally a CFO, Finance Director, CEO or executive leadership team.<br> <br> Strong experience preparing management reports, executive presentations and business dashboards.<br> <br> Excellent Microsoft Excel and PowerPoint skills.<br> <br> Experience monitoring projects, actions, risks, dependencies and deliverables.<br> <br> Strong stakeholder management skills with the ability to coordinate across multiple departments.<br> <br> Strong written and verbal communication skills.<br> <br> Ability to work with confidential and commercially sensitive information.<br> <br> A structured, proactive and analytical approach to work.<br> <br> To know other vacancies we have, please feel free to visit our website -&nbsp;www.blackpearlconsult.com<br> <br> <br> Disclaimer: Please note that Black Pearl will never ask any of its candidates for any payment in any form in exchange of our service in helping candidates find a job. Our service is free to our candidates and the recruitment fee is paid by our clients. If you receive any emails, SMS or calls requesting you to pay from someone claiming to be an employee of Black Pearl before they can process your application, please report and write an email to&nbsp;info@blackpearlconsult.com&nbsp;or contact our office on +9712 6225503.<br> <br> <br> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills">Bachelor's degree in Finance, Accounting, Business Administration, Economics or a related discipline. <br> Approximately 5-8+ years of relevant professional experience. <br> Background in PMO, finance operations, corporate finance, project finance, business operations, strategy or a similar function. <br> Experience supporting senior management, ideally a CFO, Finance Director, CEO or executive leadership team. <br> Strong experience preparing management reports, executive presentations and business dashboards. <br> Excellent Microsoft Excel and PowerPoint skills. <br> Experience monitoring projects, actions, risks, dependencies and deliverables. <br> Strong stakeholder management skills with the ability to coordinate across multiple departments. <br> Strong written and verbal communication skills. <br> Ability to work with confidential and commercially sensitive information. <br> A structured, proactive and analytical approach to work. <br> To know other vacancies we have, please feel free to visit our website - www.blackpearlconsult.com <br> <br> Disclaimer: Please note that Black Pearl will never ask any of its candidates for any payment in any form in exchange of our service in helping candidates find a job. Our service is free to our candidates and the recruitment fee is paid by our clients. If you receive any emails, SMS or calls requesting you to pay from someone claiming to be an employee of Black Pearl before they can process your application, please report and write an email to info@blackpearlconsult.com or contact our office on +9712 6225503. <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job description <p>​<br>We’re hiring a Senior Consultant or Manager to join a growing CRM Transformation team in the Middle East.<br>Our client works with leading regional and international organisations to shape customer, sales and marketing transformation programmes, combining strategy, technology and data to build more effective customer experiences.<br>This is a client-facing consulting role with responsibility for leading or co-leading transformation projects across CRM, sales and customer management. You’ll work closely with clients to define their digital roadmap, translate business needs into practical technology solutions and support implementation across the region.</p><br><p><br><b>What you'll be doing</b></p><br><ul><li><p>Lead or co-lead CRM and digital transformation projects across sales, marketing and customer management.</p><br></li><li><p>Shape digital roadmaps and customer engagement strategies for regional and international clients.</p><br></li><li><p>Work across platforms such as Salesforce and Microsoft Dynamics.</p><br></li><li><p>Translate business requirements into clear technology and platform solutions.</p><br></li><li><p>Design customer journeys and concepts across digital sales, marketing and customer experience.</p><br></li><li><p>Support software evaluation, selection and implementation.</p><br></li><li><p>Manage the rollout of new CRM platforms and processes across multiple markets.</p><br></li><li><p>Work closely with client stakeholders throughout the full project lifecycle.</p><br></li><li><p>Support user adoption through training, process design and change management.</p><br></li><li><p>Contribute to the development of wider CRM transformation capabilities across the team.</p><br></li></ul><p><br><b>What we're looking for</b></p><br><ul><li><p>Several years' experience working across CRM, sales, marketing or customer service transformation.</p><br></li><li><p>Strong hands-on knowledge of Salesforce and/or Microsoft Dynamics.</p><br></li><li><p>Experience delivering projects across strategy, software evaluation, transformation and implementation.</p><br></li><li><p>Strong understanding of how to translate business requirements into technology solutions.</p><br></li><li><p>Experience working directly with clients and senior stakeholders.</p><br></li><li><p>Strong presentation, communication and workshop facilitation skills.</p><br></li><li><p>A structured and analytical approach to problem solving.</p><br></li><li><p>Relevant degree in Business, Engineering, Technology or a related field.</p><br></li><li><p>Fluency in both Arabic and English.</p><br></li></ul><p>This is a strong opportunity to join a growing transformation team and work on large-scale CRM and customer experience programmes across the Middle East.</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job description <p><br>​This is a chance to take real ownership of a growing developer partnership network across gaming and apps, with responsibility for building pipeline, closing deals and growing strategic accounts.<br>You’ll work across the full commercial journey, from identifying new partners and creating outreach strategies through to negotiation, onboarding and long-term account growth. It’s a hands-on role with plenty of scope to test new ideas, use automation and build creative ways of generating opportunities.<br>You’ll also manage junior team members and play a key role in shaping how the commercial function grows.<br>Candidates will need to be based in, or willing to relocate to, Abu Dhabi for this position.</p><br><p>​</p><br><p><b>What you'll be doing</b></p><br><ul><li><p>Build and manage a strong pipeline of game and app developer partners.</p><br></li><li><p>Create outreach strategies across email, LinkedIn, events, referrals and other channels.</p><br></li><li><p>Identify new and creative ways to generate commercial opportunities.</p><br></li><li><p>Use AI and automation to improve prospecting, personalisation and follow-up.</p><br></li><li><p>Pitch the business to prospective partners and lead commercial conversations.</p><br></li><li><p>Negotiate commercial terms and contracts.</p><br></li><li><p>Close and onboard new developer partners.</p><br></li><li><p>Work closely with Product and Engineering teams to support partner integrations.</p><br></li><li><p>Grow existing accounts by identifying opportunities across new titles, formats and products.</p><br></li><li><p>Manage junior team members and support them against clear KPIs.</p><br></li><li><p>Maintain accurate CRM records, pipeline reporting and commercial forecasts.</p><br></li><li><p>Represent the business at industry events, conferences and panels.</p><br></li></ul><p>​</p><br><p><b>What we're looking for</b></p><br><ul><li><p>2+ years' experience in business development, account management, partnerships or developer relations.</p><br></li><li><p>Proven experience building, managing and converting a commercial pipeline.</p><br></li><li><p>Experience negotiating commercial terms and contracts.</p><br></li><li><p>Strong understanding of outreach, sales and account growth.</p><br></li><li><p>Experience working against meeting, onboarding, revenue or pipeline targets.</p><br></li><li><p>Strong pitching, negotiation and relationship management skills.</p><br></li><li><p>Comfortable working with senior external stakeholders and internal product teams.</p><br></li><li><p>Experience speaking at industry events or conferences would be beneficial.</p><br></li><li><p>An interest in gaming, apps or developer ecosystems would be a strong advantage.</p><br></li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p># IT Project Manager</p><p><br></p><p>**Location:** Dubai, UAE</p><p>**Employment Type:** Full-time</p><p>**Work Arrangement:** Office-based</p><p>**Department:** Project Management / Technology</p><p><br></p><p>### About the Role</p><p><br></p><p>We are looking for an experienced **IT Project Manager** to join our Dubai team and take ownership of end-to-end delivery of web and software projects.</p><p><br></p><p>The ideal candidate will have strong experience managing cross-functional technology teams, translating business requirements into actionable project plans, coordinating development and QA activities, and ensuring projects are delivered on time and to the required quality standards.</p><p><br></p><p>You will work closely with clients and internal stakeholders to manage scope, priorities, timelines, releases, and project communication throughout the delivery lifecycle.</p><p><br></p><p>### Key Responsibilities</p><p><br></p><p>* Manage projects from **requirements gathering and scope definition through development, testing and production release**.</p><p>* Work closely with clients and senior stakeholders to understand business requirements and translate them into clear functional specifications.</p><p>* Create and maintain project plans, delivery schedules, milestones and priorities.</p><p>* Prepare user flows, business logic, scenarios and acceptance criteria.</p><p>* Break requirements into structured tasks and manage delivery through **Jira**.</p><p>* Coordinate cross-functional teams including developers, designers, QA and other technical stakeholders.</p><p>* Manage project priorities, dependencies, risks and delivery timelines.</p><p>* Coordinate QA, regression testing, UAT and release readiness.</p><p>* Manage scope changes and ensure agreed requirements are delivered within project timelines.</p><p>* Plan and coordinate production releases and deployment activities.</p><p>* Conduct regular project status meetings and provide clear progress updates to clients and management.</p><p>* Maintain project documentation, meeting records, release notes and delivery reports.</p><p>* Act as a key point of contact between clients and internal technical teams.</p><p>* Conduct client demonstrations and gather feedback for future product improvements.</p><p>* Identify potential delivery risks and resolve issues proactively.</p><p>* Ensure projects follow appropriate project management and quality processes.</p><p><br></p><p>### Requirements</p><p><br></p><p>* **4+ years of experience** in IT Project Management, Software Project Management or a related technology delivery role.</p><p>* Proven experience managing **web, mobile, SaaS or software development projects**.</p><p>* Strong understanding of the software development lifecycle.</p><p>* Hands-on experience with **Jira** and project/workflow management tools.</p><p>* Experience working with Agile methodologies such as **Kanban or Scrum**.</p><p>* Strong experience in requirements gathering and functional specification.</p><p>* Ability to create user flows, acceptance criteria, business logic and detailed project requirements.</p><p>* Experience coordinating developers, designers and QA teams.</p><p>* Strong knowledge of release management, QA/regression and production deployment processes.</p><p>* Excellent stakeholder and client management skills.</p><p>* Strong communication, organization and problem-solving skills.</p><p>* Ability to manage multiple priorities and projects simultaneously.</p><p>* Strong written and spoken English.</p><p>* Candidates currently based in **Dubai/UAE** are preferred.</p><p><br></p><p><br></p><p>### What We Offer</p><p><br></p><p>* Opportunity to work on diverse digital and technology projects.</p><p>* Collaborative environment with cross-functional technical and creative teams.</p><p>* Exposure to clients, product development and end-to-end software delivery.</p><p>* Career growth opportunities within a growing technology organization.</p><p><br></p><p>**To apply Please submit your updated CV along with your current location, notice period and salary expectations.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>### Preferred Experience</p><p><br></p><p>* Experience with **API and third-party integrations**.</p><p>* Exposure to SaaS, fintech, compliance, AML/KYC or payment-related products.</p><p>* Experience working with Figma or similar UX/product design tools.</p><p>* Technical understanding of web/mobile applications and integrations.</p><p>* Experience working with distributed or cross-functional technology teams.</p><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>POSITION DESCRIPTION</p><p><b>Client Services Manager</b></p><p>Client Services Department</p><p><br></p><p><b>1.&nbsp;&nbsp;Particulars</b></p><p><br></p><p>POSITION TITLE</p><p>Client Services Manager</p><p>DEPARTMENT</p><p>Client Services</p><p>REPORTS TO</p><p>Head of Client Services</p><p>DIRECT REPORTS</p><p>Two to three Project Managers</p><p>PORTFOLIO</p><p>Three to five client accounts</p><p>LOCATION</p><p>Dubai, United Arab Emirates. Office-based.</p><p>CONTRACT</p><p>Full-time, permanent</p><p><br></p><p><b>2.&nbsp;&nbsp;Purpose of the role</b></p><p><br></p><p>The Client Services Manager holds commercial and relationship ownership of a defined portfolio of client accounts, and line management of the Project Managers who deliver them. The role is accountable for account health, contract utilisation, renewal readiness and the professional development of the project management team within its pod.</p><p><b>3.&nbsp;&nbsp;Scope of the role</b></p><p><br></p><p>The role combines portfolio management with direct delivery. In addition to holding three to five portfolios as Client Services Manager, you will act as Project Manager on one to two of those accounts. This is intended to keep commercial ownership connected to delivery reality.</p><p><br></p><p>COMPONENT OF THE ROLE</p><p>INDICATIVE ALLOCATION</p><p>ACCOUNTABLE TO</p><p>Client Services Manager. Portfolio ownership, client relationships, commercial governance and line management.</p><p>60 – 70%</p><p>Head of Client Services</p><p>Project Manager. Direct delivery management on one to two accounts within the portfolio.</p><p>30 – 40%</p><p>Head of Client Services</p><p><br></p><p>Candidates should note that the role requires current, practical project management capability. It is not a purely supervisory position.</p><p><br></p><p><b>4.&nbsp;&nbsp;Key accountabilities</b></p><p><br></p><p><b>4.1&nbsp;&nbsp;Client relationship ownership</b></p><p>● Act as the principal client contact at senior stakeholder level across the assigned portfolio.</p><p>● Identify emerging client concerns and address them before they require escalation.</p><p>● Represent Mobii in person at presentations, steering committees, workshops and delivery milestones.</p><p><b>4.2&nbsp;&nbsp;Direct delivery management</b></p><p>● Act as Project Manager on one to two accounts within the portfolio.</p><p>● Maintain project plans, delivery cadence, status reporting and meeting records for those accounts.</p><p>● Manage scope, change control and release gates to the standard expected of the wider team.</p><p><b>4.3&nbsp;&nbsp;Commercial governance</b></p><p>● Own the monthly contracted support hour budget across the portfolio, ensuring hours are fully utilised, accurately recorded and not exceeded without written approval.</p><p>● Review account health weekly and lead the remediation response where an account is flagged at risk.</p><p>● Support the Head of Client Services on renewal strategy, scope variation and commercial positioning.</p><p>● Identify and qualify growth opportunities within existing accounts, presenting a supporting business case.</p><p><b>4.4&nbsp;&nbsp;Line management</b></p><p>● Line-manage two to three Project Managers, including weekly one-to-ones, coaching and formal performance review.</p><p>● Hold the team accountable for delivery timelines, process adherence and quality of client communication.</p><p>● Onboard new Project Managers against a graduated portfolio and defined competency milestones.</p><p>● Escalate resourcing constraints and delivery risk to the Head of Client Services in advance of client impact.</p><p><b>4.5&nbsp;&nbsp;Process and standards</b></p><p>● Ensure the pod operates within the department's briefing, change control and deployment procedures.</p><p>● Lead change request discussions with clients, maintaining process discipline while preserving the relationship.</p><p>● Review and approve client-facing documentation issued by the pod.</p><p><br></p><p><b>5.&nbsp;&nbsp;Person specification</b></p><p><br></p><p><b>5.1&nbsp;&nbsp;Essential</b></p><p>● A minimum of five years in a client-facing delivery role within a digital agency, technology consultancy or product organisation.</p><p>● Demonstrable experience holding multiple senior client relationships concurrently.</p><p>● Current, practical project management capability.&nbsp;</p><p>● Ability to operate credibly at both commercial and delivery level within the same working day.</p><p>● Commercial literacy sufficient to discuss scope, budget, utilisation and value with confidence.</p><p>● Excellent written and spoken English, to a standard appropriate for senior client correspondence.</p><p>● Demonstrated organisational discipline and independent follow-through.</p><p>● Prior line management or structured mentoring experience.</p><p>● Resident in Dubai, or able to relocate, and available to work on-site full time.</p><p><br></p><p><b>6.&nbsp;&nbsp;Performance measures</b></p><p><br></p><p>Performance will be reviewed quarterly against the following measures.</p><p><br></p><p>MEASURE</p><p>BASIS OF ASSESSMENT</p><p><b>Account health</b></p><p>Health status across the assigned portfolio and trend over the review period.</p><p><b>Contract utilisation</b></p><p>Variance of consumed against allocated support hours, within a tolerance of plus or minus ten per cent.</p><p><b>Retention and renewal</b></p><p>Renewal outcomes and commercial terms achieved on portfolio accounts.</p><p><b>Direct delivery</b></p><p>Delivery performance on the accounts personally managed.</p><p><b>Team development</b></p><p>Progression, retention and assessed capability of the Project Managers managed.</p><p><b>Escalation containment</b></p><p>Proportion of issues resolved within the pod without client escalation.</p><p><br></p><p><b>7.&nbsp;&nbsp;Key relationships</b></p><p><br></p><p>INTERNAL</p><p>Head of Client Services, Project Managers, Technical Director, Head of UX/UI, Business Analysts, Quality Assurance</p><p>EXTERNAL</p><p>Client senior stakeholders, marketing and digital leads, client project and support teams</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><br></p><p>● Experience within a mobile or digital product agency.</p><p>● Familiarity with agile delivery methods and product development lifecycles.</p><p>● Experience administering annual maintenance contracts, retainers or service level agreements.</p><p>● Exposure to enterprise or public sector clients in the UAE or wider GCC.</p><p>● Working knowledge of Arabic.</p><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Purpose</b> <br><p><span><span>To manage, monitor and review Air Arabia daily activities in the respective station ensuring safety, security, on time performance, efficiency, and smooth workflow in line with Company’s policies and regulatory requirements.&nbsp; Also, to establish effective business relations with civil aviation and governmental authorities as well as GHAs and GSAs to facilitate daily operations and achieve best results with least costs.</span></span></p><br><br><b>Key Result Responsibilities</b> <br><ol><li><span><span><span><span>Acts as the focal point in the respective station for all matters related to Operational and Security functions; ensures timely facilitation and smooth operation of daily activities as per Air Arabia policies and procedures laid down in the stations’ operation manual. </span></span></span></span></li><li><span><span><span><span>Ensures current editions/revisions of policies, procedures, manuals, circulars, forms, and rates are all communicated to relative offices and personnel.</span></span></span></span></li><li><span><span><span><span>Coordinates with Flight Operations daily on business plan, ensures proper briefings/debriefings, ramp</span></span><span><span>, check-in, safety, security, and other matters are being handled in accordance with operational procedures.&nbsp; Identifies delay reasons and works closely with Management to resolve them.</span></span></span></span></li><li><span><span><span><span>Liaises with “Regional Manager Ground Operations”, Flight Operations, and MCC to manage AOG, emergencies, technical delays, disruptions and service recovery. </span></span></span></span></li><li><span><span><span><span><span><span>Establishes effective relationships with local authorities, GHAs, Suppliers, and Vendors to ensure station’s operations efficiency and sound financial management; protects the financial interest and corporate image of Air Arabia at&nbsp; all times.</span></span></span></span></span></span></li><li><span><span><span><span>Partners with Commercial Manager to ensure adherence of stations/departments to respective legislations and regulatory requirements of the General/Local Civil Aviation Authority, Security, Immigration, and Customs departments. </span></span></span></span></li></ol><br>Key Result Responsibilities - Continued <br><ol><li><span><span><span><span>Guides and supports the respective personnel in critical complex situations related to laws and diversions such as coordination for customs and immigration clearance.</span></span></span></span></li><li><span><span><span><span>Monitors the GHAs, GSAs, Vendors and Suppliers service level agreements, this includes: performance, payments, meetings, communication, etc.</span></span><span><span> Liaises with Commercial Manager and Head Office on SLA related matters to ensure best benefits; recommends enhancements and changes as necessary.</span></span></span></span></li><li><span><span><span><span>Utilizes reports and data analysis to monitor customer service and payments, highlight trends, and identify gaps aiming for improvement. Oversees and monitors the baggage handling system and resolves related or any other customer complaints.</span></span></span></span></li><li><span><span><span><span>Supports Quality Assurance/ Safety/Security Departments in the audit checks ensuring adherence of respective staff to corresponding standards and set measures and timely response to statuary requirements and findings.</span></span></span></span></li><li><span><span><span><span><span><span>&nbsp;&nbsp;Ensures Dangerous Goods related incidents are reported to all local authorities and the headquarters.</span></span></span></span></span></span></li><li><span><span><span><span>Partners with Head Office to monitor and audit the collections from Excess Baggage, Go Show, Wheelchair, and Seat Sales and other airport revenue generating services; encourages the airport teams to meet/exceed targets and provide excellent services.</span></span></span></span></li><li><span><span><span><span>Coordinates with Head Office on various issues such as recruitment, interviews, attendance, leave, disciplinary, investigations, trainings, IDs, uniforms, usernames and passwords, etc.</span></span></span></span></li><li><span><span><span><span><span><span>Provides Management with comprehensive reporting on station’s overall performance using the approved formats, this includes Flight Handling Reports, Disruption Reports; Incidents/Accidents Reports, and Customer Complaints Reports, etc.</span></span></span></span></span></span></li></ol><br><b>Qualifications (Academic, training, languages)</b> <br><ul><li><span><span><span><span>Bachelor degree in Management</span></span><span><span>/Statistics/Finance/IT or equivalent from a recognized university.</span></span></span></span></li><li><span><span><span><span>Basic Airport safety and security procedures and regulations trainings are a must.</span></span></span></span></li><li><span><span><span><span>“IATA Dangerous Goods Regulations”, “Passenger Handling”, and “Ground Operations Procedures” trainings or certificates are a must for this role.</span></span></span></span></li><li><span><span><span><span>Cost Control, Compliance, and Quality Assurance certificates and trainings are an added value.</span></span></span></span></li><li><span><span><span><span>Proficient in “Passenger Handling System” and “Departure Control System” (DCS)</span></span></span></span></li><li><span><span><span><span>Proficient in Microsoft Office suite, Internet, Web Search. </span></span></span></span></li><li><span><span><span><span>Very good written and verbal communication skills, Technical reports writing, presentations, etc.</span></span></span></span></li><li><span><span>Very good in English Language, Arabic Language may be conditional for certain regions.</span></span></li></ul><br><b>Work Experience</b> <br><ul><li><span><span><span><span>6+ years of relevant working experience in Airlines/Aviation/GHA industry, 4 of which at least in Ground Handling Operations for multi-national mid-sized company. </span></span></span></span></li><li><span><span><span><span>Must have a minimum of 3 years of experience as “Airport/Station Manager” leading a team of a station with departure/arrival flights; experience with low cost airline is a plus.</span></span></span></span></li><li><span><span><span><span>Very good knowledge in IATA/ Civil Aviation Authorities and Regulatory Bodies’ rules and regulations pertaining to Ground Handling working procedures and operating standards, GHAs, GSAs, etc.</span></span></span></span></li><li><span><span><span><span>Expert in one or more of the following: Cargo, Ramp, Dispatch, DGR, and Load Control.</span></span></span></span></li><li><span><span><span><span>Strong knowledge, ties and relationships in Aviation Industry and Markets; to build credibility quickly.</span></span></span></span></li><li><span><span><span><span><span>Experienced in monitoring contracts and service level agreements (SLAs).</span></span></span></span></span></li><li><span><span><span><span>Capable of implementing policies, procedures, and manuals in line with standards and regulations.</span></span></span></span></li><li><span><span><span><span><span>Relative commercial background and understanding of P&amp;L accounting.</span></span></span></span></span></li><li><span><span><span><span>Exposure to QA/Safety/Security/Audit procedures and practices .</span></span></span></span></li><li><span><span><span><span>Hands on recruitment, schedules, rosters, and shift-pattern manpower allocation.</span></span></span></span></li><li><span><span><span><span>Composed, self-confident and focused, committed to efficiency and successful safe results.</span></span></span></span></li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> About the job ASSISTANT HR MANAGER <br> <br><br> </div>