Medical Epidemiologist Jobs - Sharjah UAE

<ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.&nbsp;</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.&nbsp;</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment&nbsp; based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.&nbsp;</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.&nbsp;</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.&nbsp;</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control,&nbsp; &nbsp;patient safety & JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.&nbsp;</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient & staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>College Diploma</p></li><li><p>Any discipline or related fields.</p></li></ul>

<ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.&nbsp;</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.&nbsp;</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment&nbsp; based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.&nbsp;</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.&nbsp;</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.&nbsp;</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control,&nbsp; &nbsp;patient safety & JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.&nbsp;</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient & staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>College Diploma</p></li><li><p>Any discipline or related fields.</p></li></ul>

<ul><li><p>Managing Patient Experience</p><ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.&nbsp;</p></li></ul><ul><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.&nbsp;</p></li></ul><ul><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li></ul><ul><li><p>Register new patients and ensure the records of current patients are up to date.</p></li></ul><ul><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment&nbsp; based on the insurance eligibility.</p></li></ul><ul><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li></ul><ul><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.&nbsp;</p></li></ul><ul><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li></ul><ul><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li></ul><ul><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li></ul><ul><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li></ul><ul><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.&nbsp;</p></li></ul><ul><li><p>Participate in the Hospital training programs.</p></li></ul><ul><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.&nbsp;</p></li></ul><ul><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li></ul><ul><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control,&nbsp; patient safety & JCI.</p></li></ul><ul><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.&nbsp;</p></li></ul><ul><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li></ul><ul><li><p>Maintains patient & staff confidentiality.</p></li></ul><ul><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li></ul><ul><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li></ul><ul><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li></ul><ul><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li></ul><ul><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li></ul><ul><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li></ul><ul><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li></ul><ul><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>College Diploma</p></li><li><p>Any discipline or related fields.</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Organize and perform ultra-sonographic examinations in accordance with accepted protocols as directed by the supervising Radiologist. Document high quality images and practice good patient care.</p></li><li><p>Check patients identity and examinations required ensuring all examinations are justified.</p></li><li><p>Prepare exam room and select appropriate ultrasound equipment to conduct sonography examinations in accordance with infectious disease, sterilization, and patient safety protocols, policies, and procedures.</p></li><li><p>Obtain and record patient history including prior test results. Review patient medical history and supporting clinical information. Enter test data and patient information into computer of ultrasound equipment to maintain record of test results.</p></li><li><p>Use proper patient positioning tools, devices, equipment adjustment, and ergonomically correct scanning techniques to ensure patient comfort and safety, and to prevent compromised data acquisition and musculoskeletal injury to the sonographer.&nbsp; &nbsp;Maneuver patients into appropriate position for procedure to obtain the best images.</p></li><li><p>Apply independent judgment during the sonography examination to ensure that appropriate anatomical, pathological, and clinical conditions are accurately captured in the examination images.&nbsp;</p></li><li><p>Review examination images, synthesize examination results, prepare the preliminary findings and relay findings to Radiologist or Physician.&nbsp;</p></li><li><p>Ensure that the sonography examination results meet the facility standards for Quality Assurance before findings are released for interpretation. Follow the guidelines provided by the supervising Radiologist for a particular sonographic examination.&nbsp;</p></li><li><p>Maintain ultrasound equipment and supplies. Perform quality control procedures to ensure that the ultrasound equipment operates at optimal levels. Exercise responsibility to ensure that the ultrasound equipment is functioning accurately. Assist the Radiology Manager in maintaining accurate QC logs, service records etc.&nbsp;</p></li><li><p>Understand and practice proper use of all equipment; never operates equipment inconsistent with manufacturer’s instruction.</p></li><li><p>Ensure the safety and comfort of the patient throughout the examination and provide care appropriate to condition and age of the patient, including neonate, pediatric, adolescent, geriatric and general population.</p></li></ul><p><strong>Other responsibilities of this post include,</strong></p><ul><li><p>Undertake and perform General Radiography, Bone Mineral Densitometry, Mammography, and Fluoroscopy requested to a high level of Radiographic skill as and when required. Due consideration is to be given to the clinical indication, needs and abilities of the patient when tailoring the examination.</p></li><li><p>Check patients identity and examinations required ensuring all examinations are justified and optimized.</p></li><li><p>Assess, in consultation with the Radiologist where necessary, the justification for ionizing radiation exposure given in referrals for ionizing radiation examinations, using the ALARA principle as the standard. Where required, resolve insufficiently justified requests for ionizing radiation examinations with the referring clinician and / or the Radiologist. Supervise and assist more junior radiographers in the process when required.</p></li><li><p>Assess patients and their clinical requirements to determine appropriate scanning / radiographic techniques.</p></li><li><p>Get pregnancy questionnaire consent from female patients of reproductive age and file it for future reference.</p></li><li><p>Give instructions to the patients for the examinations to be performed whenever required and ensure that the patient has received the appropriate preparation before starting the procedure. Modify communication / listening technique according to the patient’s abilities and needs, to maximize compliance and obtain a satisfactory imaging outcome. Explain delays, if any.</p></li><li><p>Ensure adequate information is available in hand to enable optimum application of procedures.</p></li><li><p>Observe and maintain contact with patients during their waiting, examination and post-examination stay in the department.</p></li><li><p>Aware of emergency procedures. Assist in any emergency treatment of patients, if necessary, i.e. allergic reaction. Obtain and maintain Basic Life Support (BLS) at all times during the employment in the hospital.</p></li><li><p>Perform duties efficiently, effectively and economically in line with best practice and / or as directed by the Management in the provision of a quality service at all times.&nbsp;</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s Degree in&nbsp; Diagnostic Radiography or its equivalent</p></li><li><p>Postgraduate Certificate in Ultrasonography (preferable).</p></li></ul><ul><li><p>Minimum of 2 years relevant experience in ultrasound, mammography and fluoroscopic procedures.</p><br></li></ul><ul><li><p>The ability to apply technical skills, together with a demonstrable knowledge of, and interest in sciences, such as anatomy, physiology, pathology, physics and radiographic positioning techniques.</p></li><li><p>Ability to effectively present information.</p></li><li><p>Mathematical skills and ability to deal with complex radiological equipment.</p></li><li><p>Ability to define problems, collect data, establish facts and draw valid conclusions.</p></li><li><p>Knowledge of Health and Safety measures.</p></li><li><p>Sound knowledge in radiation safety measures.</p></li><li><p>Good knowledge in the care of patient related to Radiology and Imaging.</p></li><li><p>Good interpersonal and communication skills. Fluent in both written and spoken English. Arabic knowledge is an advantage.</p></li><li><p>Competent computer skills.</p></li></ul><p><strong><br></strong></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Organize and perform ultra-sonographic examinations in accordance with accepted protocols as directed by the supervising Radiologist. Document high quality images and practice good patient care.</p></li><li><p>Check patients identity and examinations required ensuring all examinations are justified.</p></li><li><p>Prepare exam room and select appropriate ultrasound equipment to conduct sonography examinations in accordance with infectious disease, sterilization, and patient safety protocols, policies, and procedures.</p></li><li><p>Obtain and record patient history including prior test results. Review patient medical history and supporting clinical information. Enter test data and patient information into computer of ultrasound equipment to maintain record of test results.</p></li><li><p>Use proper patient positioning tools, devices, equipment adjustment, and ergonomically correct scanning techniques to ensure patient comfort and safety, and to prevent compromised data acquisition and musculoskeletal injury to the sonographer.&nbsp; &nbsp;Maneuver patients into appropriate position for procedure to obtain the best images.</p></li><li><p>Apply independent judgment during the sonography examination to ensure that appropriate anatomical, pathological, and clinical conditions are accurately captured in the examination images.&nbsp;</p></li><li><p>Review examination images, synthesize examination results, prepare the preliminary findings and relay findings to Radiologist or Physician.&nbsp;</p></li><li><p>Ensure that the sonography examination results meet the facility standards for Quality Assurance before findings are released for interpretation. Follow the guidelines provided by the supervising Radiologist for a particular sonographic examination.&nbsp;</p></li><li><p>Maintain ultrasound equipment and supplies. Perform quality control procedures to ensure that the ultrasound equipment operates at optimal levels. Exercise responsibility to ensure that the ultrasound equipment is functioning accurately. Assist the Radiology Manager in maintaining accurate QC logs, service records etc.&nbsp;</p></li><li><p>Understand and practice proper use of all equipment; never operates equipment inconsistent with manufacturer’s instruction.</p></li><li><p>Ensure the safety and comfort of the patient throughout the examination and provide care appropriate to condition and age of the patient, including neonate, pediatric, adolescent, geriatric and general population.</p></li></ul><p><strong>Other responsibilities of this post include,</strong></p><ul><li><p>Undertake and perform General Radiography, Bone Mineral Densitometry, Mammography, and Fluoroscopy requested to a high level of Radiographic skill as and when required. Due consideration is to be given to the clinical indication, needs and abilities of the patient when tailoring the examination.</p></li><li><p>Check patients identity and examinations required ensuring all examinations are justified and optimized.</p></li><li><p>Assess, in consultation with the Radiologist where necessary, the justification for ionizing radiation exposure given in referrals for ionizing radiation examinations, using the ALARA principle as the standard. Where required, resolve insufficiently justified requests for ionizing radiation examinations with the referring clinician and / or the Radiologist. Supervise and assist more junior radiographers in the process when required.</p></li><li><p>Assess patients and their clinical requirements to determine appropriate scanning / radiographic techniques.</p></li><li><p>Get pregnancy questionnaire consent from female patients of reproductive age and file it for future reference.</p></li><li><p>Give instructions to the patients for the examinations to be performed whenever required and ensure that the patient has received the appropriate preparation before starting the procedure. Modify communication / listening technique according to the patient’s abilities and needs, to maximize compliance and obtain a satisfactory imaging outcome. Explain delays, if any.</p></li><li><p>Ensure adequate information is available in hand to enable optimum application of procedures.</p></li><li><p>Observe and maintain contact with patients during their waiting, examination and post-examination stay in the department.</p></li><li><p>Aware of emergency procedures. Assist in any emergency treatment of patients, if necessary, i.e. allergic reaction. Obtain and maintain Basic Life Support (BLS) at all times during the employment in the hospital.</p></li><li><p>Perform duties efficiently, effectively and economically in line with best practice and / or as directed by the Management in the provision of a quality service at all times.&nbsp;</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s Degree in&nbsp; Diagnostic Radiography or its equivalent</p></li><li><p>Postgraduate Certificate in Ultrasonography (preferable).</p></li></ul><ul><li><p>Minimum of 2 years relevant experience in ultrasound, mammography and fluoroscopic procedures.</p><br></li></ul><ul><li><p>The ability to apply technical skills, together with a demonstrable knowledge of, and interest in sciences, such as anatomy, physiology, pathology, physics and radiographic positioning techniques.</p></li><li><p>Ability to effectively present information.</p></li><li><p>Mathematical skills and ability to deal with complex radiological equipment.</p></li><li><p>Ability to define problems, collect data, establish facts and draw valid conclusions.</p></li><li><p>Knowledge of Health and Safety measures.</p></li><li><p>Sound knowledge in radiation safety measures.</p></li><li><p>Good knowledge in the care of patient related to Radiology and Imaging.</p></li><li><p>Good interpersonal and communication skills. Fluent in both written and spoken English. Arabic knowledge is an advantage.</p></li><li><p>Competent computer skills.</p></li></ul><p><strong><br></strong></p><p></p></section>

<ol><li><p>Take on a Leadership role within the Facility and ensure patient safety and quality of care is upheld to the highest standards.</p></li><li><p>Be the Lead contact for the organization for applicable regulatory body’s initiatives on Quality, Patient safety, Risk management.</p></li><li><p>Collaborates with hospital/cluster leaders, department managers, physicians, and staff to envision, develop, and implement, designing and implementing systems that result in improved patient care management, improved clinical outcomes, increased workflow efficacy and efficiency, increase cost effectiveness as well as ensure high patient satisfaction and strategic initiatives.</p></li><li><p>Contribute to relevant Committees/Groups such as the Quality Improvement & Patient Safety Committee and the Higher Management Committee.</p></li><li><p>Proactively educates leadership and staff regarding regulatory issues, new guidelines, and safety/quality performance improvement activities.</p></li><li><p>Help to support data collection throughout the hospital/cluster by assisting with data collection issues such as creating forms to collect data, identifying which data to collect, how to validate data, and creating reports.</p></li><li><p>Ensures data reported is validated and analyed for implementing improvements and evaluating if the improvements were sustained.</p></li><li><p>Promotes a culture of safety, high-reliability, patient and staff engagement, and performance excellenc.</p></li><li><p>Has a deep understanding of the standards, measurable elements and intents for various accreditation bodies.</p></li><li><p>Developing Patient Safety & Quality Improvement Plan for the facility.</p></li><li><p>Participating effectively in implementing & follow up of Patient Safety and Quality Plan Activities.</p></li><li><p>Orchestrating Patient Safety & Quality Improvement Initiatives & Activities Hospital-Wide and cluster level.</p></li><li><p>Serves as a resource to all departments, divisions and units, hospital/cluster, and to established committees in all areas relating to Quality Assurance.</p></li><li><p>Promotes and facilitates cost-effective resource utilization related to infection control policies and procedures.</p></li><li><p>Establishes priorities for investigation of problem areas based on the degree of adverse impact on patient care that can be expected if the problem remains unresolved.</p></li><li><p>Develops effective patient care review and evaluation mechanisms and monitors to assure results are achieved.</p></li><li><p>Directs implementation and maintenance of technical guidelines and frameworks within which quality of care is evaluated.</p></li><li><p>Arranges with Quality Facilitators in the unit for staff education, variance collection and analysis.</p></li><li><p>Establishes system-wide variance database for benchmarking, system improvement opportunities, Length of stay and resource management.</p></li><li><p>Provides ongoing assessment and support for continuous quality improvement, quality assurance and risk management for the Hospitals/cluster priority programs and support its infrastructure.</p></li><li><p>Based on the evaluation of the patient’s medical records identifies concern areas and plans for the improvement.</p></li><li><p>Communicates appropriate information from studies and data sources to committees, departments and persons affected by the studies.</p></li><li><p>Identifies and shares across the system best practice models and care processes (those, which achieve optimal patient outcomes, enhance patient/family and staff satisfaction, are cost effective and resource appropriate.</p></li><li><p>Maintains all necessary records pertinent to the accreditation process.</p></li><li><p>Facilitates Quality Improvement plan meetings.</p></li><li><p>Submits a quarterly report of quality activities to the CQPS committee.</p></li><li><p>Approves data for submission to regulatory authorities including DOH on JAWDA KPIs, DHA KPIs & MOH KPIs etc as and when required.</p></li><li><p>Maintains records of policies, procedures, guidelines, forms and other documents and ensures the circulation of current documents and the de-circulation of expired documents.</p></li><li><p>Maintains records of all Patient Safety and Quality (PSQ) activities.</p></li><li><p>Provides educational and technical assistance to committees and departments in meeting their PSQ objectives.</p></li><li><p>Maintains active involvement in all aspects of clinical space design, construction and hygiene.</p></li><li><p>Performs administrative responsibilities, applicable to the role.</p></li><li><p>Justifies need for training in Continuous Quality Improvement processes and methods and either works with appropriate groups to initiate training or teaches in areas of expertise.</p></li><li><p>Coordinates and monitors required Accreditations compliance activities and participates in the survey process.</p></li><li><p>Mock surveys coordination.</p></li><li><p>Does an Annual Evaluation of Quality Improvement Program and submits reports to the CQPS committee.</p></li><li><p>Develops training/orientation program for key members to facilitate system expansion and standardization.</p></li><li><p>Performs miscellaneous related duties as requested by general manager.</p></li><li><p>Be familiar with emergency and evacuation procedure.</p></li><li><p>Notifying and optimizing the reporting of OSH Hazards, other incidents, Near misses and issues and assistance with the preparation of risk assessments.</p></li><li><p>Coordinate Risk management program of the facility in coordination with all stakeholders.</p></li><li><p>Attend applicable OSH/Infection control training programs, mock drills and awareness programs.</p></li><li><p>Ensure as far as reasonably practicable that any workplaces they manage, or control are safe and without risks to health, safety or the environment.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Master’s degree in Hospital /Healthcare Administration/ Management with bachelor’s degree in healthcare field.</p></li></ul><p><strong>Experience:</strong></p><ul><li><p>Proven experience in incident and risk management systems.</p></li><li><p>Familiarity with digital healthcare tools and software, including HIS and quality management systems.</p></li><li><p>Experience working with multidisciplinary teams across various facilities.</p></li><li><p>Experience in policy formulation and implementation.</p></li><li><p>At least 5 years of experience in healthcare quality management in a hospital setting.</p></li></ul><p><strong>Skills:</strong></p><ul><li><p>Excellent command of oral and written English.</p></li><li><p>Strong knowledge of healthcare clinical fundamentals, patient safety standards, and performance improvement standards.</p></li><li><p>Strong knowledge of CQI tools and techniques, ability to perform data analytics, and lead performance improvement teams.</p></li><li><p>Strong data analysis and reporting skills with proficiency in advanced Excel tools or statistical software.</p></li><li><p>Ability to design and deliver training programs on quality and patient safety.</p></li><li><p>Strong interpersonal and negotiation skills for managing diverse stakeholders.</p></li><li><p>High adaptability to evolving technologies and quality trends.</p></li><li><p>Effective project management skills with a results-oriented approach.</p></li><li><p>Responsibility for own continued professional growth beyond minimum preparation.</p></li><li><p>An understanding of management objectives and the ability to implement a systems approach.</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Day to day account keeping and dealing accounts including insurance companies and submissions</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>active and will be able to take up the challanges</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>handling receptions with customers and billing and insurance form preparation etc</p><p>helping office to do day to day activities</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>moderate knowledge on computer and microsoft office will be good. Knowledge of Tally may be added advantage</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Assist in sourcing and evaluating suppliers to ensure quality and cost-effectiveness, conducting thorough market research on potential vendors.</li><li>Manage purchase orders by tracking progress from initiation to delivery, ensuring timely fulfillment of inventory needs.</li><li>Collaborate closely with the finance department to verify pricing and address discrepancies in invoices and payments.</li><li>Maintain accurate records of purchases, suppliers, and inventory levels to support effective stock management.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in Business Administration, Supply Chain Management, or a related field is preferred, equipping candidates with foundational knowledge.</p></li><li><p>Minimum of 2 years of experience in procurement or purchasing roles, demonstrating a solid understanding of purchasing processes.</p></li><li><p>Experience in the health care industry for understanding sector-specific purchasing dynamics.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Implement and Improve Quality SOP’s and work closely with Quality Manager.</p></li><li><p>Coordinate Insurance process at clinic level.</p></li><li><p>Supervise daily accounts.</p></li><li><p>Coordinate with store; and raw materials purchase, movement and usage.</p></li><li><p>Supervise house-keeping &amp; waste disposal.</p></li><li><p>Coordinate routine checks: in treatment rooms, procedure rooms to ensure best quality and on</p></li></ul><p>injections, vaccines and lab reagents expiry dates.</p><ul><li><p>Keep a tab on MOH requirements at clinic, doctors and staff and ensure compliance.</p></li><li><p>Manage and maintain patient contact details and other internal documents.</p></li><li><p>Coordinate with Lab and Radiology departments and ensure accurate reports.</p></li><li><p>Coordinate visiting doctor’s appointments &amp; coordination for Radio Talk.</p></li><li><p>Supervise front office administration.</p></li><li><p>Schedule and implement monthly duty roaster.</p></li><li><p>Supervise employee attendance (check in/out) and reporting.</p></li><li><p>While on duty ensure you are based in public areas to assist patients and supervise the consistent</p></li></ul><p>delivery of leading edge customer service</p><ul><li><p>No patient should be left unattended more than 5 minutes from the time they arrive.</p></li><li><p>Facilitate, induct, train and develop and support staff on the job.</p></li><li><p>Actively get involved in staff performance management.</p></li><li><p>Supervise and coordinate absence &amp; sickness of staff.</p></li><li><p>Communication of company messages.</p></li><li><p>Encourage effective teamwork across all departments.</p></li><li><p>Effectively participate and coordinate in organizing CME</p></li><li><p>Coordinate with Corp HR for staff queries and documentations.</p></li><li><p>Additionally, you are assigned to train and educate your staff adequately as per the guidance of HR.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>College Diploma</p></li><li><p>Any discipline or related fields.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Maintain cleanliness and organization in all living spaces, ensuring a welcoming environment for family and guests.</li><li>Execute a detailed cleaning schedule that includes dusting, vacuuming, mopping, and sanitizing high-touch areas.</li><li>Manage laundry duties, including washing, drying, ironing, and folding clothes, with attention to fabric care and preservation.</li><li>Prepare and serve meals according to dietary preferences, ensuring ingredients are fresh and meals are nutritious.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent, with a strong foundation in household management.</li><li>Minimum of 2 years of relevant experience in home cleaning or maid services, demonstrating reliability and efficiency.</li><li>Certifications in cleaning techniques or food safety are advantageous to ensure high standards are met.</li><li>Experience working in private households or luxury accommodations preferred for familiarity with upscale expectations.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Opening and Closing of the clinic.</p></li><li><p>&nbsp;Monitoring the use of equipment and supplies within the office</p></li><li><p>Maintain cleanliness of office equipment and furniture</p></li><li><p>Making and serving tea/ coffee to guests and staff</p></li><li><p>&nbsp;Prepare stationary for all internal departments of the clinic</p></li><li><p>&nbsp;Change printer cartridges o Assist in meeting rooms to set up projector and laptop</p></li><li><p>Filing documents as per the clinic requirement</p></li><li><p>&nbsp;Collecting and distributing couriers/parcels among employees</p></li><li><p>Laminating and binding documents as per the requests</p></li><li><p>&nbsp;Helping the receptionist, secretaries, or other administrative assistants in performing their duties o Be vigilant to manage any situation.</p></li><li><p>Be good to all staff and patients</p></li><li><p><u>Lab Sample collection:&nbsp;</u>As part of your job as an Office boy you are assigned to support Laboratory by doing the following:</p></li><li><p>Collect the blood sample box from the driver along with the register book, who brings the sample from our other centers</p></li><li><p>Diligently bring it to the lab without any damage to the sample box.</p></li><li><p>You should not shake the sample box while walking up to the lab.</p></li><li><p>&nbsp;Ensure the sample box is in good condition while collecting it from the driver.</p></li><li><p>Hand over it to the concerned Technician in the lab and his/her signature in the register book.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Qualifications</strong></p><p>· High School Diploma or equivalent .</p><br><ul><li><p>Preferred: Basic literacy and numeracy skills.</p></li></ul><p>Language Skills:</p><ul><li><p>Ability to speak and understand the local language.</p></li><li><p>Basic English communication is helpful (especially in clinics with diverse staff/patients).</p></li></ul></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Thoroughly clean and sanitize all areas of the home, including kitchens, bathrooms, and living spaces, ensuring a healthy environment.</li><li>Perform laundry duties, including washing, drying, ironing, and folding clothes, while maintaining garment care labels.</li><li>Organize and maintain household supplies and inventory, ensuring that cleaning products and tools are well-stocked and in good condition.</li><li>Prepare and serve meals as required, following specific dietary preferences or restrictions of the household.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent; additional certifications in housekeeping or hospitality are a plus.</li><li>Minimum of 2 years of experience in a housekeeping role, preferably in residential or hotel settings.</li><li>Proven knowledge of cleaning chemicals and supplies, with a strong focus on safety and proper usage.</li><li>Strong attention to detail; ability to spot and address areas that require thorough cleaning or maintenance.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Thoroughly clean and sanitize all areas of the home, including kitchens, bathrooms, and living spaces, ensuring a healthy environment.</li><li>Perform laundry duties, including washing, drying, ironing, and folding clothes, while maintaining garment care labels.</li><li>Organize and maintain household supplies and inventory, ensuring that cleaning products and tools are well-stocked and in good condition.</li><li>Prepare and serve meals as required, following specific dietary preferences or restrictions of the household.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent; additional certifications in housekeeping or hospitality are a plus.</li><li>Minimum of 2 years of experience in a housekeeping role, preferably in residential or hotel settings.</li><li>Proven knowledge of cleaning chemicals and supplies, with a strong focus on safety and proper usage.</li><li>Strong attention to detail; ability to spot and address areas that require thorough cleaning or maintenance.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ol><li><p>Safely transport staff, patients, visitors, or materials to designated locations.</p></li><li><p>Ensure timely pick-up and drop-off while following assigned schedules.</p></li><li><p>Adhere to all UAE traffic laws, road safety regulations, and company policies.</p></li><li><p>Conduct daily vehicle inspections and report any maintenance or repair requirements.</p></li><li><p>Maintain vehicle cleanliness and ensure it is in good working condition.</p></li><li><p>Keep accurate records of trips, fuel consumption, and vehicle maintenance.</p></li><li><p>Assist with loading and unloading luggage, equipment, or supplies when required.</p></li><li><p>Ensure the safety and comfort of passengers at all times.</p></li><li><p>Respond promptly to transportation requests and maintain professional conduct.</p></li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ol><li><p>Valid UAE driving license with a clean driving record.</p></li><li><p>Minimum 5–8 years of driving experience in the UAE (healthcare or corporate experience preferred).</p></li><li><p>Good knowledge of UAE roads, traffic regulations, and GPS/navigation systems.</p></li><li><p>Basic communication skills in English; Arabic is an added advantage.</p></li><li><p>Punctual, reliable, and customer service-oriented.</p></li><li><p>Physically fit and capable of assisting with light lifting when required.</p></li><li><p>Professional appearance with a courteous and respectful attitude.</p></li><li><p>Willingness to work flexible shifts, weekends, and holidays as required.</p></li></ol><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Community Ambassador is responsible for representing NMC within local Emirati communities by organising and hosting informal, health-focused community engagements. The role builds awareness of NMC services, facilitates connections between community members and NMC physicians, and promotes healthcare education through trusted, relationship-driven interactions. Working remotely and flexibly, the Community Ambassador acts as a bridge between NMC and the community— supporting brand visibility, patient engagement, and business growth while contributing to Emiratisation and community wellbeing. Responsibilities Community Engagement &amp; Relationship Building · Act as a trusted NMC brand representative within local Emirati communities · Build and maintain strong relationships with community members, families, and social networks · Promote awareness of NMC services through authentic, community-driven engagement Event Planning &amp; Hosting · Organise and host small-scale community gatherings (e.g. coffee mornings, women’s health sessions, mom-and-toddler events) · Coordinate event logistics including venue arrangements, attendee outreach, and scheduling · Ensure events are culturally appropriate, engaging, and aligned with NMC brand standards Coordination with Clinical Teams · Liaise with NMC physicians and internal teams to support themed health education sessions · Assist in scheduling and facilitating physician-led discussions (OBGYN, dermatology, family medicine, mental health, etc.) · Ensure smooth delivery of sessions and positive participant experience Brand Promotion &amp; Awareness · Promote NMC services, specialties, and physicians in a non-commercial, trust-based manner · Share key NMC messages organically within personal and professional networks · Support grassroots brand visibility in target communities Patient &amp; Business Referral Support · Encourage and facilitate appropriate referrals to NMC hospitals and clinics · Help translate community interest into service enquiries and appointments · Capture basic feedback and insights from community interactions to support service improvement Reporting &amp; Feedback · Maintain simple records of events, attendance, and engagement outcomes · Share feedback, insights, and community trends with line manager / program lead · Contribute to the continuous improvement of the ambassador program Learning &amp; Development · Participate in provided training related to: o Marketing and brand representation o Community engagement o Business development basics o Social media and communication skills · Apply learned skills to enhance role effectiveness and personal development Compliance &amp; Governance · Adhere to NMC policies, brand guidelines, and confidentiality requirements · Ensure ethical promotion of healthcare services in line with regulatory standards</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p> · UAE National (UAEN) · Minimum High School Certificate or equivalent · Diploma or Bachelor’s degree in Business, Marketing, Communications, Social Sciences, Healthcare, or a related field is an advantage but not mandatory</p><p></p></section>