Microsoft Dynamics Jobs in UAE
11101 Jobs Found
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About the job PRO ADMIN SUPPORT - ARABIC SPEAKER
<p><strong>JOB SUMMARY</strong></p><br>
<p>We are looking for an Arabic Speaking PRO & Administrative Support professional to handle government-related processes and provide administrative support. The ideal candidate should have experience with UAE government procedures, be fluent in Arabic and English, and have strong organizational skills.</p><br>
<p><strong>KEY RESPONSIBILITIES</strong></p><br>
<ul><li>Process employment visas, Emirates ID, labor permits, and residency visas.</li><li>Liaise with UAE government authorities (MOHRE, ICP, GDRFA, etc.).</li><li>Renew company licenses, visas, and other government documents.</li><li>Prepare and submit official documents and letters.</li><li>Maintain employee records and filing systems.</li><li>Provide administrative support to HR and Operations.</li><li>Schedule meetings and coordinate office activities.</li><li>Ensure compliance with UAE labor and immigration regulations.</li></ul>
<p><strong>REQUIREMENTS</strong></p><br>
<ul><li>2–5 years of UAE experience as a PRO or Administrator.</li><li>Good knowledge of UAE labor and immigration procedures.</li><li>Fluent in Arabic and English (spoken and written).</li><li>Proficient in Microsoft Office (Word, Excel, Outlook).</li><li>Strong communication and organizational skills.</li><li>UAE driving license is an advantage.</li></ul>
<p><strong>PREFERRED</strong></p><br>
<ul><li>Experience in consulting companies.</li><li>Familiarity with HR or ERP systems.</li></ul>
<p><strong>LANGUAGE:</strong></p><br>
<ul><li>Arabic – Mandatory</li><li>English – Mandatory</li></ul>
<p>Vertical </p><br>
<p>Technology</p><br>
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<h2 class="h5">Job description</h2>
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<span>Black & Grey HR is partnering with one of the UAE’s established construction and infrastructure companies to hire an experienced Digital Engineer for their Technical & Digital Delivery team. The role will focus on developing, implementing, and supporting digital and computational engineering solutions across projects and business functions within a main contracting environment. The ideal candidate will work across software development, automation, computational design, Power BI, AI-enabled solutions, BIM/data integration, and enterprise applications, ensuring that digital solutions meet business, engineering, quality, security, and performance requirements. <br><br><b>Key Responsibilities:</b><br><br><u>Software Development & System Integration:</u><br><br>- Develop, maintain, and support desktop applications, web applications, engineering tools, APIs, and system integrations using C#, Python, SQL, and related development frameworks.<br><br>- Integrate engineering applications, enterprise platforms, BIM systems, and Microsoft technologies to improve information flow and digital workflows.<br><br>- Support software interoperability and system integration across engineering and business platforms.<br><br><u>Computational Engineering & Design Automation:</u><br><br>- Develop computational engineering workflows using Dynamo, Grasshopper, Python, C#, and other visual programming or scripting technologies.<br><br>- Create parametric and generative design solutions, automated model-checking processes, and design-validation routines.<br><br>- Develop reusable scripts, plugins, macros, add-ins, templates, and internal engineering tools.<br><br>- Support data exchange and interoperability between BIM, design, analysis, planning, and enterprise systems.<br><br><u>Automation & Digital Solutions:</u><br><br>- Develop and maintain RPA, Microsoft Power Platform, Power Automate, Power Apps, and engineering workflow automation solutions.<br><br>- Automate repetitive engineering, data-processing, reporting, document-analysis, and validation activities.<br><br>- Support AI-enabled solutions, digital innovation initiatives, and continuous improvement projects.<br><br><u>Data Analytics & Business Intelligence:</u><br><br>- Develop Power BI dashboards, reports, and data models to support business intelligence, engineering analytics, performance monitoring, and decision-making.<br><br>- Build automated processes for data collection, validation, transformation, and reporting.<br><br>- Analyze engineering and project data to identify trends, performance issues, optimization opportunities, and actionable insights.<br><br><u>Microsoft Platform & Collaboration Solutions:</u><br><br>- Develop and support Microsoft 365, SharePoint, Power Apps, Power Automate, Microsoft Teams, and related applications.<br><br>- Enhance collaboration, information management, engineering workflows, and business process automation through Microsoft technologies.<br><br><u>BIM & Engineering Data Integration:</u><br><br>- Develop and support integrations between BIM models, engineering applications, analytical tools, and structured project data.<br><br>- Support Revit API, Autodesk Platform Services, IFC/open-BIM workflows, and related technologies where required.<br><br><u>Engineering Analysis & Value Engineering Support:</u><br><br>- Support engineering teams with computational analysis of tender documents, project requirements, models, and technical data.<br><br>- Identify design risks, inconsistencies, and optimization opportunities.<br><br>- Develop digital and computational tools to support option studies, design comparisons, constructability reviews, and Value Engineering (VE) assessments.<br><br><u>Stakeholder Support & Solution Delivery:</u><br><br>- Work closely with engineering disciplines, project teams, and business stakeholders to understand requirements and develop suitable digital and computational solutions.<br><br>- Conduct testing, deliver user training, and provide technical support throughout the solution lifecycle.<br><br><u>Quality, Documentation & Continuous Improvement:</u><br><br>- Ensure software, computational workflows, scripts, automation solutions, and reports comply with development, engineering, security, documentation, and quality standards.<br><br>- Maintain source code, scripts, workflows, technical documentation, test records, and version control.<br><br>- Monitor solution performance, prepare progress reports, and identify opportunities for further digital, computational, and process improvements.<br><br></span><br><span>Requirements- Bachelor’s degree in Computer Science, Software Engineering, Computer Engineering, Information Technology, Computational Engineering, or Civil/Structural/Mechanical Engineering with strong programming capability. <br><br>- 3–7 years of experience in software development, digital engineering, computational engineering, automation, or digital transformation initiatives.<br><br>- Experience developing desktop/web applications, engineering tools, APIs, and system integrations using C#, Python, SQL, and related frameworks.<br><br>- Experience developing computational design or engineering automation workflows using Dynamo, Grasshopper, Python, C#, or equivalent technologies.<br><br>- Experience delivering automation solutions using Microsoft Power Platform, Power Automate, Power Apps, RPA, and workflow automation technologies.<br><br>- Strong experience in Power BI, data modelling, data analytics, dashboard development, and automated reporting.<br><br>- Knowledge of parametric/generative design, engineering data integration, automated model validation, software interoperability, and BIM/data workflows.<br><br>- Knowledge of Microsoft 365, SharePoint, Microsoft Teams, and Azure is preferred.<br><br>- Knowledge of SDLC, Git/Azure DevOps, REST APIs, database design, cybersecurity, and structured software development practices.<br><br>- Experience with AI/LLM solutions, OpenAI/Azure AI Services, Revit API, Autodesk Platform Services, IFC/open-BIM workflows, cloud platforms, and Agile methodologies would be an advantage.<br><br></span><br><span>Benefits- Attractive Salary & Benefits<br><br></span><br> </div>
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<br> <p><span><strong><span>JOB PURPOSE</span></strong></span></p><br><p><br><span>The Product Manager (Digital Channels) is responsible for the strategic development, optimization, and innovation of ADNOC Distribution’s digital platforms, including web, mobile, and emerging channels. This role drives the digital product vision, ensuring seamless customer experiences, operational efficiency, and measurable business impact. Through cross-functional collaboration and data-driven decision-making, the Product Manager transforms insights into actionable strategies that support ADNOC’s digital transformation agenda. The role owns digital channels as strategic commercial platforms and engages regularly with executive and Chief level leadership to drive enterprise digital performance.</span></p><br><p><br><span><strong><span>KEY ACCOUNTABILITIES</span></strong></span></p><br><p><br><span>Strategic Planning & Execution</span><br><span>• Define and execute the digital product strategy in alignment with ADNOC Distribution’s divisional and corporate goals, ensuring all initiatives support the broader digital transformation agenda.</span><br><span>• Lead digital transformation initiatives that enhance customer engagement, loyalty, and service delivery across all digital channels.</span><br><span>• Identify and analyze market trends, customer behaviors, and emerging technologies to inform product innovation and roadmap development.</span><br><span>• Develop and maintain a comprehensive digital product roadmap, prioritizing features and enhancements based on business value and stakeholder input.</span><br><span>• Monitor the competitive landscape to ensure ADNOC Distribution’s digital offerings remain industry-leading and relevant.</span><br><span>• Accountable for digital channel commercial performance, including revenue contribution, conversion uplift, and cost to serve optimization.</span><br><span>• Owns prioritization of the annual digital channel investment roadmap, making trade offs across initiatives based on value, risk, and strategic impact.</span></p><br><p><span>Operational Excellence</span><br><span>• Monitor and analyze performance metrics across digital channels to ensure optimal functionality, responsiveness, and user satisfaction.</span><br><span>• Implement continuous improvement methodologies (e.g., Agile, Lean) to streamline workflows and reduce friction in digital operations.</span><br><span>• Ensure compliance with cybersecurity, data privacy, and regulatory standards across all digital platforms.</span><br><span>• Oversee quality assurance processes to maintain high standards of digital product performance and reliability.</span><br><span>• Utilize analytics and business intelligence tools to drive data-driven decision-making and operational improvements.</span></p><br><p><span>Stakeholder Engagement</span><br><span>• Collaborate with internal teams (Digital, Marketing, Customer Experience, Operations) and external partners to align product initiatives and ensure cohesive execution.</span><br><span>• Leads cross functional change initiatives across Marketing, CX, Digital, IT, Operations, and Finance to align execution with enterprise priorities.</span><br><span>• Act as the voice of the customer, translating feedback and analytics into actionable product enhancements.</span><br><span>• Present product performance, strategic insights, and innovation proposals to senior leadership and executive stakeholders.</span><br><span>• Facilitate cross-functional workshops and meetings to gather input and drive alignment on digital product priorities.</span><br><span>• Build and maintain strong relationships with key stakeholders to support successful product delivery.</span></p><br><p><span>Vendor & Partner Management</span><br><span>• Manage relationships with external vendors, development partners, and technology providers to ensure timely and quality delivery of digital solutions.</span><br><span>• Oversee contract negotiations, service level agreements (SLAs), and performance reviews to maximize value from vendor engagements.</span><br><span>• Coordinate with procurement and legal teams to ensure compliance and value realization from vendor contracts.</span><br><span>• Evaluate vendor performance and recommend improvements or changes as needed to support business objectives.</span><br><span>• Stay informed about new vendor offerings and industry best practices to enhance ADNOC Distribution’s digital capabilities.</span></p><br><p><span>Tools & Technologies Management</span><br><span>• Oversee the selection and implementation of CRM platforms (e.g., Salesforce, Microsoft Dynamics) to support digital initiatives.</span><br><span>• Utilize analytics and business intelligence tools (e.g., Tableau, Power BI) to monitor performance and inform decision-making.</span><br><span>• Manage project workflows using platforms such as Jira and Smartsheet, ensuring transparency and accountability.</span><br><span>• Integrate customer experience and voice-of-customer tools (e.g., Medallia, Qualtrics) to capture actionable insights.</span><br><span>• Leverage vendor management tools (e.g., SAP Ariba, ServiceNow) to optimize external partnerships and service delivery.</span></p><br><p><span>Performance Measurement & Reporting</span><br><span>• Define and track key performance indicators (KPIs) including CSAT, NPS, digital engagement scores, and feature adoption rates.</span><br><span>• Monitor product delivery metrics such as roadmap adherence, release velocity, and vendor SLA compliance.</span><br><span>• Analyze operational metrics including platform uptime, issue resolution time, and cost efficiency to identify areas for improvement.</span><br><span>• Report on commercial metrics such as vendor ROI and contract performance to inform strategic decisions.</span><br><span>• Collect and evaluate stakeholder satisfaction data to ensure cross-functional alignment and continuous improvement.</span></p><br><p><span>Compliance & Risk Management</span><br><span>• Ensure all digital product initiatives adhere to ADNOC Distribution’s compliance standards and regulatory requirements.</span><br><span>• Proactively identify and mitigate risks related to cybersecurity, data privacy, and operational continuity.</span><br><span>• Develop and maintain documentation for compliance audits and regulatory reviews.</span><br><span>• Collaborate with legal and IT teams to address emerging compliance challenges.</span><br><span>• Educate team members on compliance best practices and foster a culture of risk awareness.</span></p><br><p><span><strong><span>QUALIFICATIONS, EXPERIENCE, KNOWLEDGE & SKILLS</span></strong></span></p><br><p><br><span>Minimum Qualification</span><br><span>• Bachelor’s degree in business, Information Systems, or a related field; Master’s degree preferred.</span></p><br><p><span>Minimum Experience & Knowledge & Skills</span><br><span>• Minimum 10 years of experience in digital product management, platform operations, or related roles, including enterprise scale delivery and senior stakeholder management.</span><br><span>• Strong analytical, communication, and stakeholder engagement skills.</span><br><span>• Proven ability to manage external relationships and deliver customer-centric digital solutions.</span><br><span>• Familiarity with agile methodologies, UX/UI principles, and digital product lifecycle management.</span><br><span>• Experience with CRM, analytics, project management, and vendor management tools.</span><br><span>• Demonstrated ability to drive innovation, operational excellence, and strategic alignment.</span></p><br><br> </div>
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<br> <p><span><span><strong>JOB PURPOSE</strong></span> </span></p><br><p><span>The Product Manager (Mobile App) is responsible for the strategic leadership and end-to-end management of ADNOC Distribution’s mobile applications. This role bridges business objectives with technical execution, ensuring mobile solutions deliver exceptional customer experiences, drive operational efficiency, and foster innovation. The Product Manager acts as the voice of the customer, translating insights into impactful product features, and coordinates with cross-functional teams to ensure timely and effective delivery. The role owns the mobile app as a strategic revenue, engagement, and service platform and operates with executive level stakeholders to drive enterprise outcomes. </span></p><br><p><span><strong><span>KEY ACCOUNTABILITIES</span></strong></span></p><br><p><span>Strategic Planning & Execution </span></p><br><p><span>• Develop and execute the mobile app product strategy in alignment with ADNOC Distribution’s digital roadmap and divisional objectives, ensuring business priorities are reflected in product initiatives. </span></p><br><p><span>• Conduct market analysis to identify emerging trends, customer needs, and technological advancements, informing the product vision and innovation pipeline. </span></p><br><p><span>• Create and maintain detailed product roadmaps, prioritizing features and enhancements based on business impact and stakeholder input. </span></p><br><p><span>• Collaborate with digital division and business stakeholders to manage the product backlog, ensuring clear prioritization and resource allocation. </span></p><br><p><span>• Monitor competitive landscape and benchmark ADNOC Distribution’s mobile offerings against industry best practices to maintain market leadership. </span></p><br><p><span>• Accountable for digital channel commercial performance, including revenue contribution, conversion uplift, and cost to serve optimization. </span></p><br><p><span>• Accountable for mobile app monetization, active user growth, and incremental revenue contribution. Operational Excellence </span></p><br><p><span>• Track and analyze app performance metrics, including uptime, responsiveness, and user engagement, to drive continuous improvement. </span></p><br><p><span>• Implement data-driven processes for identifying and resolving operational issues, leveraging customer feedback and analytics. </span></p><br><p><span>Ensure all mobile platforms comply with security, privacy, and regulatory standards, proactively addressing risks and vulnerabilities. </span></p><br><p><span>• Establish and maintain robust quality assurance protocols to minimize crash rates and optimize load times. </span></p><br><p><span>• Benchmark operational performance against industry standards, recommending improvements to enhance reliability and user satisfaction. </span></p><br><p><span>Product Ownership & Leadership </span></p><br><p><span>• Owns end to end mobile led customer journeys impacting loyalty, payments, and service consumption across the enterprise </span></p><br><p><span>• Oversee the entire product lifecycle, from ideation through launch and post-release optimization, ensuring seamless transitions between phases. </span></p><br><p><span>• Champion a customer-centric approach to mobile app development, advocating for intuitive, impactful features that address user needs. </span></p><br><p><span>• Lead agile ceremonies, including sprint planning and reviews, to align technical execution with business goals. </span></p><br><p><span>• Foster a culture of innovation and accountability within the product team, encouraging proactive problem-solving and continuous learning. </span></p><br><p><span>• Drive post-launch analysis and optimization, using performance data to inform future enhancements and strategic direction. </span></p><br><p><span>Stakeholder Engagement </span></p><br><p><span>• Leads cross functional change initiatives across Marketing, CX, Digital, IT, Operations, and Finance to align execution with enterprise priorities. </span></p><br><p><span>• Serve as the primary liaison between business units and the mobile app development team, facilitating clear communication and alignment. </span></p><br><p><span>• Coordinate cross-functional collaboration with marketing, customer service, and analytics teams to ensure cohesive product delivery. </span></p><br><p><span>• Present product updates, performance insights, and strategic recommendations to senior leadership and executive stakeholders. </span></p><br><p><span>• Gather and synthesize stakeholder feedback to inform product decisions and prioritize enhancements. </span></p><br><p><span>• Build and maintain strong relationships with internal and external partners to support product success. Tools & Technologies Management </span></p><br><p><span>• Oversee the selection and implementation of CRM platforms (e.g., Salesforce, Microsoft Dynamics) to support mobile app initiatives. </span></p><br><p><span>• Utilize analytics and business intelligence tools (e.g., Tableau, Power BI) to monitor performance and inform decision-making. </span></p><br><p><span>• Manage project workflows using platforms such as Jira and Smartsheet, ensuring transparency and accountability. </span></p><br><p><span>• Integrate customer experience and voice-of-customer tools (e.g., Medallia, Qualtrics) to capture actionable insights. </span></p><br><p><span>• Leverage mobile app monitoring and feedback solutions (e.g., Firebase, AppDynamics, UXCam) to optimize user experience. Performance Measurement & Reporting </span></p><br><p><span>• Define and track key performance indicators (KPIs) including CSAT, NPS, App Store Ratings, and feature adoption rates. </span></p><br><p><span>• Monitor product delivery metrics such as feature release velocity, roadmap adherence, and return on investment (ROI). </span></p><br><p><span>• Analyze operational metrics including crash rate, load time, and user retention to identify areas for improvement. </span></p><br><p><span>Report on engagement and growth metrics, including Monthly Active Users (MAU) and conversion rates, to inform strategic decisions. </span></p><br><p><span>• Collect and evaluate stakeholder satisfaction data to ensure cross-functional alignment and continuous improvement. </span></p><br><p><span>Compliance & Risk Management </span></p><br><p><span>• Ensure all mobile app initiatives adhere to ADNOC Distribution’s compliance standards and regulatory requirements. </span></p><br><p><span>• Proactively identify and mitigate risks related to data privacy, security, and operational continuity. </span></p><br><p><span>• Develop and maintain documentation for compliance audits and regulatory reviews. </span></p><br><p><span>• Collaborate with legal and IT teams to address emerging compliance challenges. </span></p><br><p><span>• Educate team members on compliance best practices and foster a culture of risk awareness. </span></p><br><p><span><strong><span>QUALIFICATIONS, EXPERIENCE, KNOWLEDGE & SKILLS</span></strong> </span></p><br><p><span>Minimum Qualification </span></p><br><p><span>• Bachelor’s degree in computer science, Business, or a related field; Master’s degree preferred. </span></p><br><p><span>Minimum Experience & Knowledge & Skills </span></p><br><p><span>• Minimum 10 years of experience in product management with significant exposure to large scale mobile platforms, enterprise transformation, and senior leadership engagement. </span></p><br><p><span>• Strong analytical, communication, and stakeholder management skills. </span></p><br><p><span>• Proven ability to lead cross-functional initiatives and deliver customer-centric digital solutions. </span></p><br><p><span>• Familiarity with agile methodologies and mobile app development frameworks. </span></p><br><p><span>• Experience with CRM, analytics, project management, and customer experience tools. </span></p><br><p><span>• Demonstrated ability to drive innovation, operational excellence, and strategic alignment. </span></p><br><br> </div>
About us!<p></p><p>Al Boom Marine (ABM), established in 1987, has been at the forefront of the leisure, lifestyle, and sports retail industry across the GCC and MENA region for nearly four decades. From a single concept store, ABM has evolved into a leading omnichannel retailer and distributor, continuously adapting to changing consumer trends and market dynamics.</p><p></p><p>Today, the company operates a diversified business spanning retail, wholesale, and e-commerce, supported by a portfolio of world-class brands across its key divisions: Apparel, Footwear & Accessories, Cycling, Consumer Electronics, Optical, and Sports.</p><p></p><p>Backed by deep market expertise, strong retail execution capabilities, and a commitment to exceptional customer experience, ABM has established itself as one of the region's most respected retail organizations and a trusted partner for global brands seeking growth across the GCC and wider MENA region.</p><p></p><p><strong>Role Purpose</strong> </p><p>ABM is seeking a Field Merchandiser to represent Insta360 across assigned retail partners. The role ensures products are available, correctly displayed, priced and ready for customer demonstrations. The position also supports retailer staff and reports store and competitor feedback to the Tech business team. </p><p></p><p>This is a great opportunity for a highly organized and detail-oriented individual to join our dynamic and growing team. </p><p> </p><p><strong>Responsibilities</strong> </p><p></p><p><strong>Merchandising & Store Presentation</strong> </p><li></li><p><br><br></p><p>Execute merchandising standards and visual display guidelines across assigned stores. </p><p>Ensure products are properly displayed, priced, tagged, and organized. </p><p>Maintain clean, attractive, and customer-friendly product presentations. </p><p>Implement promotional displays, seasonal campaigns, and new product launches. </p><p>Monitor competitors' merchandising activities and market trends. </p><p>Follow approved planograms and shelf-position guidelines across assigned stores. </p><p>Keep display and demo units clean, secure and correctly labelled with current prices and promotions. </p><p>Install and maintain approved display materials and new-launch communication. </p><p>Identify ways to improve product visibility and recommend them to the Business Manager - Tech. </p><p></p><p><strong>Inventory & Stock Management</strong> </p><li></li><p><br><br></p><p>Monitor stock levels and product availability on the sales floor. </p><p>Identify out-of-stock items and coordinate replenishment with store teams. </p><p>Ensure accurate product placement and stock rotation where required. </p><p>Report slow-moving, damaged, or excess inventory. </p><p>Check shelf and backroom stock and support replenishment to the sales floor. </p><p>Report out-of-stocks, low or excess stock, old models and damaged products. </p><p>Place compatible accessories near the relevant Insta360 products where permitted. </p><p>Update displays for new products and remove outdated product information. </p><li></li><p><br><br></p><p><strong>Store Visits & Compliance</strong> </p><li></li><p><br><br></p><p>Conduct regular visits to assigned stores according to the approved schedule. </p><p>Ensure compliance with visual merchandising and brand standards. </p><p>Audit store displays and provide recommendations for improvement. </p><p>Take and submit store photos and merchandising reports. </p><p>Follow the approved store-visit plan and prioritize launches and urgent issues. </p><p>Record each visit, completed actions, photos and open issues in the approved report. </p><p>Allow for travel time between stores and report access or schedule issues. </p><p>Build good working relationships with store managers and sales teams. </p><p></p><p><strong>Consumer Electronics Demo Readiness</strong> </p><li></li><p><br><br></p><p>Check that display and demo units are powered, charged, secure and working. </p><p>Make sure demo content, accessories and product information are available. </p><p>Check basic app connection, device pairing and software status. Do not carry out unauthorized repairs. </p><p>Report damaged, missing or non-working demo units to the technician or Business Manager. </p><p>Keep an accurate record of demo units and display materials where required. </p><p></p><p><strong>Sales Support</strong> </p><li></li><p><br><br></p><p>Support store teams in maximizing product visibility and sales opportunities. </p><p>Assist in product launches, promotions, and marketing activations. </p><p>Provide feedback on customer preferences and product performance. </p><p>Give retailer staff short product refreshers on key features, demonstrations and accessories. </p><p>Report common customer questions and staff training needs to the Business Manager - Tech. </p><p>Ensure product information is accurate and avoid unapproved pricing or warranty commitments. </p><p>Use available sell-out data to focus on agreed store and product opportunities. </p><p></p><p><strong>Reporting</strong> </p><li></li><p><br><br></p><p>Prepare periodic merchandising activity reports. </p><p>Track display compliance, stock availability, and promotional execution. </p><p>Escalate merchandising issues requiring management attention. </p><p>Track open issues, owners and target dates, and escalate major or repeated problems. </p><p>Monitor competitor products, prices, promotions, displays and demo experience. </p><p> </p><p><strong>Skills & Experience</strong></p><p> </p><p>Understanding of visual merchandising principles. </p><p>Strong organizational and time management skills. </p><p>Good communication and interpersonal skills. </p><p>Ability to work independently and manage multiple store locations. </p><p>Basic knowledge of Microsoft Excel, Word and mobile reporting tools. </p><p>Attention to detail and strong observation skills. </p><p>Ability to stand for extended periods and move merchandising materials as needed. </p><p>Flexibility to support weekend or promotional events when required. </p><p>Comfortable using consumer technology, mobile apps and basic device pairing. </p><p>A valid UAE driving license is preferred. </p><p>Good written and spoken English; other languages are an advantage.</p>
About us!<p></p><p>Al Boom Marine (ABM), established in 1987, has been at the forefront of the leisure, lifestyle, and sports retail industry across the GCC and MENA region for nearly four decades. From a single concept store, ABM has evolved into a leading omnichannel retailer and distributor, continuously adapting to changing consumer trends and market dynamics.</p><p></p><p>Today, the company operates a diversified business spanning retail, wholesale, and e-commerce, supported by a portfolio of world-class brands across its key divisions: Apparel, Footwear & Accessories, Cycling, Consumer Electronics, Optical, and Sports.</p><p></p><p>Backed by deep market expertise, strong retail execution capabilities, and a commitment to exceptional customer experience, ABM has established itself as one of the region's most respected retail organizations and a trusted partner for global brands seeking growth across the GCC and wider MENA region.</p><p></p><p><strong>Role Purpose</strong> </p><p>ABM is seeking a Field Merchandiser to represent Insta360 across assigned retail partners. The role ensures products are available, correctly displayed, priced and ready for customer demonstrations. The position also supports retailer staff and reports store and competitor feedback to the Tech business team. </p><p></p><p>This is a great opportunity for a highly organized and detail-oriented individual to join our dynamic and growing team. </p><p> </p><p><strong>Responsibilities</strong> </p><p></p><p><strong>Merchandising & Store Presentation</strong> </p><li></li><p><br><br></p><p>Execute merchandising standards and visual display guidelines across assigned stores. </p><p>Ensure products are properly displayed, priced, tagged, and organized. </p><p>Maintain clean, attractive, and customer-friendly product presentations. </p><p>Implement promotional displays, seasonal campaigns, and new product launches. </p><p>Monitor competitors' merchandising activities and market trends. </p><p>Follow approved planograms and shelf-position guidelines across assigned stores. </p><p>Keep display and demo units clean, secure and correctly labelled with current prices and promotions. </p><p>Install and maintain approved display materials and new-launch communication. </p><p>Identify ways to improve product visibility and recommend them to the Business Manager - Tech. </p><p></p><p><strong>Inventory & Stock Management</strong> </p><li></li><p><br><br></p><p>Monitor stock levels and product availability on the sales floor. </p><p>Identify out-of-stock items and coordinate replenishment with store teams. </p><p>Ensure accurate product placement and stock rotation where required. </p><p>Report slow-moving, damaged, or excess inventory. </p><p>Check shelf and backroom stock and support replenishment to the sales floor. </p><p>Report out-of-stocks, low or excess stock, old models and damaged products. </p><p>Place compatible accessories near the relevant Insta360 products where permitted. </p><p>Update displays for new products and remove outdated product information. </p><li></li><p><br><br></p><p><strong>Store Visits & Compliance</strong> </p><li></li><p><br><br></p><p>Conduct regular visits to assigned stores according to the approved schedule. </p><p>Ensure compliance with visual merchandising and brand standards. </p><p>Audit store displays and provide recommendations for improvement. </p><p>Take and submit store photos and merchandising reports. </p><p>Follow the approved store-visit plan and prioritize launches and urgent issues. </p><p>Record each visit, completed actions, photos and open issues in the approved report. </p><p>Allow for travel time between stores and report access or schedule issues. </p><p>Build good working relationships with store managers and sales teams. </p><p></p><p><strong>Consumer Electronics Demo Readiness</strong> </p><li></li><p><br><br></p><p>Check that display and demo units are powered, charged, secure and working. </p><p>Make sure demo content, accessories and product information are available. </p><p>Check basic app connection, device pairing and software status. Do not carry out unauthorized repairs. </p><p>Report damaged, missing or non-working demo units to the technician or Business Manager. </p><p>Keep an accurate record of demo units and display materials where required. </p><p></p><p><strong>Sales Support</strong> </p><li></li><p><br><br></p><p>Support store teams in maximizing product visibility and sales opportunities. </p><p>Assist in product launches, promotions, and marketing activations. </p><p>Provide feedback on customer preferences and product performance. </p><p>Give retailer staff short product refreshers on key features, demonstrations and accessories. </p><p>Report common customer questions and staff training needs to the Business Manager - Tech. </p><p>Ensure product information is accurate and avoid unapproved pricing or warranty commitments. </p><p>Use available sell-out data to focus on agreed store and product opportunities. </p><p></p><p><strong>Reporting</strong> </p><li></li><p><br><br></p><p>Prepare periodic merchandising activity reports. </p><p>Track display compliance, stock availability, and promotional execution. </p><p>Escalate merchandising issues requiring management attention. </p><p>Track open issues, owners and target dates, and escalate major or repeated problems. </p><p>Monitor competitor products, prices, promotions, displays and demo experience. </p><p> </p><p><strong>Skills & Experience</strong></p><p> </p><p>Understanding of visual merchandising principles. </p><p>Strong organizational and time management skills. </p><p>Good communication and interpersonal skills. </p><p>Ability to work independently and manage multiple store locations. </p><p>Basic knowledge of Microsoft Excel, Word and mobile reporting tools. </p><p>Attention to detail and strong observation skills. </p><p>Ability to stand for extended periods and move merchandising materials as needed. </p><p>Flexibility to support weekend or promotional events when required. </p><p>Comfortable using consumer technology, mobile apps and basic device pairing. </p><p>A valid UAE driving license is preferred. </p><p>Good written and spoken English; other languages are an advantage.</p>
<h2 class="h5">Job description</h2>
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Job Description <br><p><span><span>We’re a large and growing professional services firm that still feels like a community.</span><span>With over 76,000 professionals in more than 150 countries, we combine global scale with local expertise to help dynamic organizations unlock their potential for growth.</span><span>We truly care about our colleagues, our clients, and the communities where we work and live.</span></span></p><br><br>
<p><span><span>As an Assistant Manager, you’ll empower the team, deliver excellence, lead the way in shaping strategies and exceeding client expectations, and make a meaningful impact. Discover your purple and join our Business Risk Services Team today!</span></span></p><br><br>
<p><span><b><span>Let us paint a picture for you</span></b></span></p><br><br>
<p><span>Imagine being part of a team that puts “we before me”, where flexibility is a mindset, and where you trust your colleagues to have your back.</span></p><br><br>
<p><span><span>Imagine working for an organization that believes in the power of authenticity in everything that we do. Whether you're steering discussions in a client meeting, tackling your fear of heights at the top of the Burj Khalifa or ziplining across Jebel Jais – bring your true self to work. Be a part</span><span>of a team</span><span>driven by a purpose of shaping the world that we live in, based on trust and integrity in markets, dynamic businesses, and communities where businesses and people thrive.</span></span></p><br><br>
<p><span>Join us to expand your horizons, be inspired, face challenges, and most importantly, be yourself.</span></p><br><br>
<p><span><b><span>About the Business Risk Services Line</span></b></span></p><br><br>
<p><span><span>Discover tailored risk solutions with our BRS team. From proactive risk detection to optimizing internal controls, we empower your organization with strategies that drive efficiency and safeguard against threats. With a focus on transparency and collaboration, we build robust audit frameworks that ensure resilience and foster growth in an ever-changing business landscape.</span></span></p><br><br>
<p><span><b><span>As an Assistant Manager some of your responsibilities will include:</span></b></span></p><br><br>
<ul>
<li><span>Leading and managing end‑to‑end IT audit and technology risk engagements for public sector, government‑related entities, and large private sector clients across the UAE, ensuring delivery in line with Grant Thornton UAE methodologies, quality standards, and timelines</span></li>
<li><span><span>Overseeing the evaluation of IT General Controls (ITGCs), Lead & execute ERP application controls (Oracle, SAP, Microsoft Dynamics), cloud environments, and data protection requirements, including UAE data regulations, GDPR (where applicable), and business continuity arrangements aligned to ISO</span><span>22301 and NCEMA</span></span></li>
<li><span>Planning, coordinating, and executing risk‑based audit approaches, translating complex IT and business application landscapes into practical testing strategies supporting ICFR/SOX, internal audit, and regulatory assurance engagements</span></li>
<li><span>Managing engagement teams, including task allocation, coaching, on‑the‑job training, and review of workpapers and deliverables to ensure technical quality and consistency</span></li>
<li><span>Acting as a key participant in client and audit committee–facing discussions, presenting scope, observations, risk implications, and remediation actions; oversee the preparation of clear, defensible audit reports and monitor closure of agreed management actions</span></li>
<li><span><span>Leading third‑party risk management (TPRM) reviews, including assessment of vendor contracts for governance, cybersecurity, data privacy, BCP/DR (ISO</span><span>22301), audit rights, performance obligations, and regulatory alignment within the UAE context</span></span></li>
<li><span>Building and sustaining trusted client relationships, serving as a primary GT UAE point of contact for IT, Finance, Risk, and Internal Audit stakeholders</span></li>
<li><span>Providing pragmatic insights and guidance on technology and cyber risk trends impacting UAE organizations, including cloud adoption, ERP transformations, AI initiatives, and operational resilience</span></li>
<li><span>Contributing to business development and practice growth, including proposal preparation, commercial scoping, client presentations, and development of GT UAE thought leadership and internal methodologies</span></li>
<li><span>Collaborating with broader GT UAE service lines (Internal Audit, Cybersecurity, Enterprise Risk, Data & Analytics) to deliver integrated, value‑driven assurance and advisory outcomes</span></li>
</ul>
<p><span><b><span>Think you've got what it takes to be an Assistant Manager? Like the color purple? Great. Here's a few more boxes we're also hoping you can tick:</span></b></span></p><br><br>
<ul>
<li><span>7+ years of related work experience in Technology Risk, IT Audit, ICFR, SOX, or ERP assurance engagements</span></li>
<li><span>Bachelor’s or Master’s degree in Information Systems or Technology, Computer Science, Engineering, or a related discipline</span></li>
<li><span>Professional certifications such as CISA, CISM, CISSP, ISO 27001 (Any 2)</span></li>
<li><span>ERP platform certifications or hands‑on experience in Oracle ERP / Oracle Fusion, SAP (Preferred)</span></li>
<li><span>Prior experience delivering ICFR / ITGC / SOX‑style controls, technology risk, or assurance engagements within UAE or GCC organizations</span></li>
<li><span>Working knowledge of UAE and regional regulatory frameworks, such as: UAE Internal Audit Standards, IA 2025 Controls, ISO 27001, NESA, NCEMA, ADGM FSRA, DIFC, or sector‑specific regulations (government, financial services, energy)</span></li>
<li><span>Familiarity with outsourced IT environments, managed service providers, and third‑party risk considerations common in the region</span></li>
<li><span>Strong stakeholder management skills, with experience interacting with senior management, internal audit, compliance, and IT leadership</span></li>
<li><span>Arabic language skills are an advantage (spoken and/or written), but not mandatory</span></li>
<li><span>Ability to work in onsite client environments and meet UAE client delivery and security clearance requirements</span></li>
<li><span>Having the ability to manage multiple engagements and competing priorities in a rapidly growing, fast-paced, interactive, results-based team environment</span></li>
<li><span>Having the ability to document testing in a highly detailed and exacting manner</span></li>
<li><span>Ability to supervise staff members and word on multiple projects simultaneously</span></li>
<li><span>Experience of preparing and delivering presentations</span></li>
</ul><br> Skills Description <br><p>.</p><br><br>
<br><br> </div>
<h2 class="h5">Job description</h2>
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<span>As a Finance Transformation Manager (ERP & Finance Systems) you will lead the migration of ATOM's finance landscape from the current environment - ATOM FICA, the Billing Engine and SAP ERP - to a modern, scalable target architecture.<br> Reporting to the Head of Product & Delivery, you will act as the bridge between Finance and Technology, owning the end-to-end transformation lifecycle from as-is process mapping through to-be design, product selection, implementation, training and benefits realisation.<br> This is a hands-on role for a finance professional who understands both the accounting substance and the systems that deliver it, and who is comfortable operating in a fast-moving, regulated specialty insurance environment.<br> Process Analysis & Target Design Document and analyse as-is finance processes across the record-to-report, order-to-cash, procure-to-pay, premium accounting, billing, settlement and treasury cycles.<br> Identify pain points, manual workarounds, control weaknesses and reconciliation burdens across ATOM FICA, the Billing Engine and SAP ERP.<br> Design to-be process models that simplify, standardise and automate finance operations, aligned to the target system architecture and to group accounting policy.<br> Produce process documentation, data flow diagrams, control matrices and functional requirement specifications to a standard suitable for vendor selection and audit.<br> Product Selection & Solution Evaluation Define selection criteria, run structured RFI/RFP processes, and evaluate ERP, billing, sub-ledger, reconciliation, tax and reporting solutions against functional, technical, regulatory and commercial requirements.<br> Build business cases, TCO models and implementation roadmaps to support investment decisions at executive and board level.<br> Assess build-versus-buy trade-offs, including where capability should sit natively within ATOM versus in a third-party finance system.<br> Manage vendor evaluation, proof-of-concept exercises, reference checks, and contract and SOW negotiation support alongside Procurement and Legal.<br> Implementation & Delivery Lead or co-lead end-to-end finance system implementations, covering scoping, configuration, integration design, testing, cutover and hypercare.<br> Own the finance workstream within wider transformation programmes, managing scope, plan, budget, dependencies, risks and issues.<br> Define and oversee chart of accounts design, ledger structures, cost centre and profit centre hierarchies, and multi-entity and multi-currency configuration.<br> Specify and validate integrations between the finance platform, ATOM's insurance operating system, banking channels, and downstream reporting and data platforms.<br> Data Migration, Controls & Compliance Design and govern the finance data migration approach, including data mapping, cleansing, opening balance strategy, reconciliation and sign-off.<br> Ensure the target design embeds appropriate financial controls, segregation of duties, approval workflows and audit trails.<br> Ensure compliance with applicable accounting standards (IFRS), statutory and regulatory reporting obligations, UAE VAT and corporate tax requirements, and DIFC/DFSA expectations where relevant.<br> Support internal and external audit requirements arising from the transformation Training, Adoption & Change Management Develop and deliver training materials, user guides, process manuals and workshops for finance and operational users.<br> Drive user adoption through structured change management, stakeholder engagement and post-go-live support.<br> Establish ways of working, ownership and governance for the finance system landscape after go-live, including a continuous improvement backlog.<br> Collaboration & Ways of Working Partner with Finance, Underwriting Operations, Claims, Product, Engineering and Data teams to ensure finance requirements are properly reflected in the platform.<br> Translate accounting and regulatory requirements into clear technical specifications, and technical constraints into terms Finance stakeholders can act on.<br> Report progress, risks and decisions clearly to executive stakeholders, and escalate early where scope or timelines are at risk.<br> Work in an international environment Innovation in FinTech Private Health Insurance Hybrid Working Model Training & Development Performance Bonus A qualified accountant (ACA, ACCA, CIMA, CPA or equivalent) or a finance professional with an equivalent depth of practical accounting experience.<br> Proven track record delivering ERP and finance system implementations or migrations end to end, including at least one full lifecycle as a lead or senior workstream owner.<br> Strong hands-on experience with SAP (S/4HANA, SAP FI/CO, SAP BTP) and/or comparable ERP platforms such as Oracle, Microsoft Dynamics 365, NetSuite or Workday Financials.<br> Demonstrable experience in as-is process mapping and to-be process design, using recognised techniques and notation (BPMN or similar).<br> Practical experience of billing, sub-ledger, premium accounting or receivables/payables engines, ideally in insurance, MGA, broking or financial services.<br> Strong understanding of financial controls, reconciliations, period-end close and statutory reporting.<br> Working knowledge of finance data structures, data migration and reconciliation, with the ability to interrogate data directly (SQL or equivalent) as a strong plus.<br> Familiarity with IFRS, and exposure to insurance-specific accounting concepts (premium recognition, IBA/client money, reinsurance settlements) is a distinct advantage.<br> Experience of Agile or hybrid delivery environments and comfort working alongside product and engineering teams.<br> Excellent communication and stakeholder management skills, with credibility at both operational finance and executive level.<br> A bachelor's or master's degree in Finance, Accounting, Business, Information Systems or a related discipline.<br> At minimum 8 years of relevant experience, including at least 4 years focused on finance systems implementation or finance transformation.<br></span> </div>
<h2 class="h5">Job description</h2>
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<p><strong>JOB SUMMARY / INTRODUCTION</strong></p><br><p>The Vice President, Finance is responsible for leading finance transformation initiatives while supporting the overall finance function across financial reporting, planning and analysis, regulatory reporting, financial control, and strategic decision-making.</p><br><p>The role will drive the implementation and optimisation of finance systems, data, automation, and reporting capabilities to build a scalable finance operating model that supports FAB Asset Management Limited's growth strategy.</p><br><p>In parallel, the VP will partner with senior management to deliver high-quality financial analysis, budgeting, forecasting, business performance management, and Board reporting.</p><br><p>Acting as a key liaison between Finance, Technology, Operations, Risk, Compliance, and FAB Group stakeholders, the role will ensure that finance processes, systems, and controls support both regulatory requirements and business objectives.</p><br><p><strong>KEY RESPONSIBILITIES</strong></p><br><ul><li>Lead the implementation and enhancement of finance systems and reporting tools.</li><li>Drive process automation and digitisation across the finance function.</li><li>Develop finance data governance, reporting standards, and management information capabilities.</li><li>Manage finance transformation projects, including requirements gathering, testing, deployment, and user adoption.</li><li>Partner with Technology and external vendors on system integrations and finance architecture.</li><li>Support the annual budgeting, forecasting, and strategic planning processes.</li><li>Develop financial models, business cases, and scenario analyses to support management decisions.</li><li>Monitor business performance and provide insights on revenue, costs, profitability, and key KPIs.</li><li>Oversee accurate and timely management reporting.</li><li>Support statutory financial reporting and audit processes.</li><li>Support regulatory reporting requirements and financial submissions.</li><li>Prepare Board, Executive Committee, and shareholder reporting materials.</li><li>Assist in capital adequacy monitoring, liquidity management, and financial governance activities.</li><li>Partner with business leaders to evaluate strategic initiatives, product launches, operating model changes, and investment opportunities.</li><li>Provide financial insight and recommendations to improve operational efficiency and profitability.</li><li>Support execution of FAB AM's strategic plan and transformation agenda.</li></ul><p><strong>REQUIREMENTS / QUALIFICATIONS</strong></p><br><ul><li>Bachelor's degree in Finance, Accounting, Economics, Business Administration, Information Systems, or a related discipline.</li><li>8–12+ years of experience within Finance, Finance Transformation, Financial Systems, FP&A, or Financial Control functions within asset management, banking, wealth management, or broader financial services.</li><li>Proven experience leading finance systems implementations and transformation programmes, including ERP, budgeting, forecasting, reporting, and data management solutions.</li><li>Strong experience in: <ul><li>Financial planning and analysis (FP&A)</li><li>Management reporting and Board reporting</li><li>Regulatory reporting and governance</li><li>Financial controls and process improvement</li><li>Finance operating model design</li><li>Data analytics and management information</li></ul></li><li>Experience managing cross-functional projects involving Finance, Technology, Operations, Risk, Compliance, and external vendors.</li><li>Demonstrated track record of delivering complex projects on time and within budget.</li><li>Strong understanding of: <ul><li>IFRS and financial reporting requirements</li><li>Budgeting, forecasting, and financial modelling</li><li>Regulatory reporting and capital adequacy frameworks</li><li>Financial controls and governance</li><li>Finance data management and reporting architecture</li></ul></li><li>Strong stakeholder management and influencing skills.</li><li>Ability to translate business requirements into practical finance and technology solutions.</li><li>Excellent project and change management capabilities.</li><li>Strong analytical and problem-solving skills.</li><li>Ability to communicate effectively with senior management, Board members, regulators, auditors, and Group stakeholders.</li><li>Self-starter with the ability to operate in a fast-paced and evolving environment.</li></ul><p><strong>Preferred / Beneficial</strong></p><br><ul><li>Professional accounting qualification preferred (ACA, ACCA, CPA, CA, CIMA).</li><li>Additional qualification in project management, transformation, or technology would be advantageous (e.g., PMP, PRINCE2, Agile, Lean Six Sigma).</li><li>Relevant ERP, EPM, or finance systems certifications desirable.</li><li>Experience within a regulated financial services environment, preferably with exposure to ADGM/FSRA, asset management, or investment management businesses.</li><li>Experience with ERP, EPM, and reporting solutions (e.g., Oracle, SAP, Microsoft Dynamics, Anaplan, Power BI, Hyperion, OneStream or equivalent).</li></ul><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>
<h2 class="h5">Job description</h2>
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<p>Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills to Citi’s KYC Operations Team. We are looking for experienced talent interested in AML-KYC space. AML is a key risk area for all banks and this role provides lots of learning related to AML guidelines, policies and procedures.</p><br><br><br><p>By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.</p><br><br><br><p><b>Team/Role Overview</b></p><br><br><br><p><span>The Consumer Business AML KYC Operations Analyst is an intermediate-level position, responsible for Anti-Money Laundering (AML) transaction monitoring and KYC (Know Your Client) program at Citi.</span></p><br><br><br><p><b>What you’ll do</b></p><br><br><ul><li><p>Conduct client profile reviews for customer accounts, ensuring all information and supporting documentation comply with applicable local regulations, Citi policies, and KYC standards. Update KYC records and client profiles within required timelines and prior to due dates.</p><br><br></li><li><p>Perform activities related to transaction monitoring, including preparation and analysis of Management Information System (MIS) reports, and actively participate in quality review discussions and governance forums.</p><br><br></li><li><p>Support the implementation of technology enhancements, policy updates, and regulatory changes by conducting gap analyses, assessing impacts, and communicating requirements to relevant stakeholders.</p><br><br></li><li><p>Contribute to process automation initiatives and support the timely implementation of new and revised policies, procedures, and operational controls.</p><br><br></li><li><p>Maintain and update capacity plans, perform time-and-motion studies, and analyze resource utilization to support workforce planning and operational efficiency initiatives.</p><br><br></li><li><p>Review, draft, and maintain operational procedures to ensure alignment with current policies, regulatory requirements, and best practices.</p><br><br></li><li><p>Prepare, validate, and publish daily operational MIS and monthly management reports, ensuring accuracy, timeliness, and meaningful insights for stakeholders.</p><br><br></li><li><p>Ensure you are meeting quality threshold for all the reviews completed. </p><br><br></li><li><p>Support continuous improvement initiatives by identifying process gaps, recommending enhancements, and collaborating with stakeholders to improve productivity, quality, and control effectiveness.</p><br><br></li><li><p>Ensure adherence to Citi's risk and control framework by escalating issues appropriately, maintaining high standards of compliance, and supporting a strong culture of accountability and operational excellence.</p><br><br></li></ul><br><p><b>What we’ll need from you</b> </p><br><br><br><p>Role Qualifications:</p><br><br><ul><li><p><span>Strong written and oral communication skills - Ability to interact and facilitate across diverse audiences, including Senior Management</span></p><br><br></li><li><p><span>Ability to support and obtain buy-in from others and lead by example of high performance.</span></p><br><br></li><li><p><span>Relevant experience with similar responsibilities in a high volume, fast-paced environment and industry systems and platforms</span></p><br><br></li><li><p><span>Excellent time management skills</span></p><br><br></li><li><p><span>Strong analytical and problem-solving skills.</span></p><br><br></li><li><p><span>Basic project participation experience</span></p><br><br></li></ul><br><p> <span>Knowledge/Experience:</span></p><br><br><ul><li><p><span>Experience<span>with contributing</span>to a collaborative environment through knowledge sharing and mutual respect.</span></p><br><br></li><li><p><span>Business experience in the Consumer and Commercial Banking industry and experience within a medium/large financial organization, including knowledge of banking products and different types of transactions and client-facing procedures.</span></p><br><br></li><li><p><span>Relevant work experience and understanding of global and local AML KYC regulations, associated risks of non-compliance and changing dynamics, and knowledge of KYC processes throughout the client life cycle.</span></p><br><br></li><li><p><span>Understanding of the inter-dependencies of roles within KYC process and requirements for KYC Record successful completion across relevant client types.</span></p><br><br></li><li><p><span>Experience with regulatory compliance, AML transaction/risk monitoring tools, and solving AML related issues.</span></p><br><br></li></ul><br><p>Skills: <b></b></p><br><br><ul><li><p><span>Proficient Microsoft Office user (i.e., Excel, PowerPoint) and ability to perform moderately complex queries.</span></p><br><br></li><li><p><span>Excellent communication and presentation skills</span></p><br><br></li><li><p><span>Strong multitasking skills and attention to detail.</span></p><br><br></li></ul><br><p><span>Education:</span></p><br><br><br><p><span><span>Bachelor's degree/University degree. AML-KYC related certification would be an advantage.</span></span></p><br><br><br><p><b>What we can offer you</b></p><br><br><br><p>By joining Citi UAE you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well.</p><br><br><br><p>Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. </p><br><br><br><p><b>Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.</b> </p><br><br><br><p>#LI-NS10</p><br><br><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family Group: </b>Operations - Services<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family:</b>Business KYC<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><br><b>Most Relevant Skills </b>Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.<p>------------------------------------------------------</p><br><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><br><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<br><p><b>WHAT MAKES US, US </b> </p><br><p>Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp! </p><br><p>At its foundation, SimCorp is guided by our values — caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered. </p><br><p>If you like what we’re saying, keep reading! </p><br><br><p><b>WHY THIS ROLE IS IMPORTANT FOR US</b> </p><br><p>The Product Solutions Architect, Enterprise is a senior, highly visible role responsible for advising institutional clients at the executive level on how SimCorp One enables operating model transformation, and for bringing market truth back into every product decision. </p><br><p>Our clients oversee trillions of dollars in assets and are dealing with highly complex challenges. They look to SimCorp for guidance on building the right infrastructure and business structure to support both investment alpha and operational alpha. The Product Solutions Group exists to deliver that guidance, owning the standard configurations, reference architectures, and best practice workflows that define how clients implement SimCorp One as one integrated, out of the box solution. </p><br><p>As an Enterprise Architect, you bring broad expertise across the full investment lifecycle. You can walk into a major institutional client, discuss operating model transformation at the executive level, and translate that conversation into concrete product and platform implications, effectively serving as a direct extension of product leadership with the authority and credibility to represent the product organization at the highest levels. </p><br><p>This role sits within Product Management, reporting to the Head of Product Solutions. </p><br><br><p><b>Role Scope</b> </p><br><p>You cover the full investment lifecycle from front office through middle and back office, advising clients on how portfolio management, trading, risk, performance, operations, and accounting connect as one integrated platform. You lead cross domain scoping for complex implementations, define implementation patterns by client archetype (asset manager, asset owner, insurer, sovereign wealth fund), and ensure SimCorp One delivers as a cohesive enterprise solution rather than a collection of disconnected capabilities. </p><br><br><p><b>WHAT YOU WILL BE RESPONSIBLE FOR</b> </p><br><ul><li><b>Client & Market Leadership: You engage with C-suite and senior client stakeholders, build trust, and establish SimCorp as a reliable</b> advisor in business transformation. You connect front, middle, and back office workflows into integrated SimCorp One solutions, translating enterprise strategy into platform implications. You serve as the product lead in strategic client meetings, pre-sales scenarios, and industry forums</li><li><b>Market Intelligence & Product Influence:</b> You synthesize insights from client engagements, competitive dynamics, and industry trends into prioritized strategic recommendations. You ensure implementation learnings flow directly into the product roadmap and identify cross client patterns that should become standard configurations or new capabilities. </li><li><b>Enabling Scale:</b> You define what good looks like for enterprise client archetypes including asset managers, asset owners, insurance companies, and sovereign wealth funds. You own the standard configurations and reference architectures that guide how clients implement SimCorp One, and train implementation teams to deliver consistently across SimCorp's global client base. </li></ul><br><p><b>WHAT WE VALUE </b> </p><br><ul><li><b>Domain Expertise & Market Knowledge: </b>15+ years of experience in solution architecture, solution engineering, strategic consulting, or client facing product roles within institutional investment management platforms. Deep understanding of the full investment lifecycle across front, middle, and back office. Extensive familiarity with institutional asset management workflows, asset classes, regulatory expectations, and the operating models used by asset managers, asset owners, sovereign wealth funds, and insurers</li><li><b>Executive Presence & Trusted Advisor Credibility: Demonstrated ability to engage with C-suite and senior client stakeholders in a way that builds credibility </b>and trust. Consultative approach with experience navigating complex client dynamics and delivering difficult messages with clarity and professionalism. Fluency in both strategy (operating models, target state, transformation roadmaps) and execution (platform capabilities, configuration, implementation patterns). </li><li><b>Strategic Communication & Influence: </b>Experience translating between institutional client requirements and product strategy. Ability to synthesize market feedback, competitive signals, and implementation learnings into actionable product recommendations. Data driven approach using competitive intelligence and customer feedback to inform product decisions and establish thought leadership. </li></ul><br><p><b>BENEFITS </b></p><br><p>A pay package, bonus plan, and retirement benefits are important parts of any employment agreement. However, in SimCorp, we believe we can offer more. For that reason, beyond the usual benefits package, we provide a healthy work-life balance, including flexible scheduling and a hybrid workplace. On top of that, we have IP sprints where you have 3 weeks per quarter you can spend on mastering your skills as well as contributing to the company development. There is never just only one route - we practice an individual approach to professional development to support the direction you want to take. </p><br><br><p><b>NEXT STEPS</b></p><br><p>Please send us your application in English via our career site as soon as possible. We process incoming applications continuously. Please note that only applications submitted through our system will be considered.</p><br><p>At SimCorp, we recognize that bias can unintentionally occur in the recruitment process. To uphold fairness and equal opportunities for all applicants, we kindly ask you to exclude personal data such as photos, age, or any non-professional information from your application. Thank you for helping us mitigate bias in our recruitment process.</p><br><br><p><b>WHO WE ARE? </b> </p><br><p>For over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. We are 3,000+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds. </p><br><p>SimCorp is an independent subsidiary of the Deutsche Börse Group. Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry-leading, full, front-to-back offering for our clients. </p><br><p>SimCorp is an equal opportunity employer and welcome applicants from all backgrounds, without regard to race, gender, age, disability, or any other protected status under applicable law. We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients. </p><br><br> </div>
The Director – Business Intelligence will lead the organisation’s business and market intelligence agenda, providing senior leadership with actionable insights on market trends, competitive dynamics, customer behaviour, industry developments and business performance. The role will combine market intelligence, commercial analytics and strategic insights to support business growth, identify emerging opportunities, anticipate market shifts and strengthen competitive positioning.<br>Key Responsibilities Develop and lead the organisation’s Business & Market Intelligence strategy, aligned with strategic and commercial priorities. Monitor and analyse market trends, industry developments, competitor activity, customer behaviour and economic factors impacting the business. Provide senior leadership with clear, forward-looking insights to support strategic and commercial decision-making. Lead competitive intelligence activities, including competitor benchmarking, market positioning, pricing trends, capacity and service developments. Identify emerging market opportunities, risks and trends and translate these into actionable business recommendations. Develop market intelligence reports, executive dashboards, market outlooks and strategic presentations for senior stakeholders. Analyse market size, growth potential, customer segments, industry dynamics and geographic opportunities. Support business units with insights to identify opportunities for revenue growth, market expansion and customer acquisition. Partner with Commercial, Strategy, Finance, Operations and other business functions to understand key business questions and provide data-driven recommendations. Develop and maintain relevant market, competitor and industry intelligence databases. Establish frameworks for tracking key market and competitive indicators. Conduct scenario analysis and forecasting to support strategic planning and business decisions. Evaluate external market developments, including regulatory, economic, technological and geopolitical factors relevant to the industry. Lead research and analysis for new markets, investments, partnerships, acquisitions and strategic initiatives. Present complex market and business information in a clear and compelling manner to executive leadership. Lead and develop a high-performing Business Intelligence/Market Intelligence team. Manage relationships with external research providers, industry analysts, consultants and data providers.
menu close<br><br>Capture<br><br>Connect<br><br>Control<br><br>Company Careers 4 Contact<br><br>WH #7, Bin Bishr Building<br><br>Ras Al Khor, Dubai<br><br>+971 54 582 2023<br><br>info@resolute-dynamics.com<br><br>Business Development Executive<br><br>Apr 24, 2025 Resolute Dynamics<br><br>About The Role<br><br>We are looking for a proactive Business Development Executive to join our team.<br><br>In this role, you’ll identify new business opportunities, build strong relationships, and drive our growth within the corporate sector. You’ll collaborate closely with leadership and sales teams to execute strategic initiatives and represent our brand to key corporate clients.<br><br>Key Responsibilities<br><br>Identify and generate new corporate leads through cold calling, networking, and other outreach strategies. Build strong client relationships and drive customer engagement. Present and promote company products/services to potential clients. Schedule meetings, prepare presentations, and close sales effectively. Achieve sales targets and contribute to team goals.<br><br>Qualifications & Requirements<br><br>1–3 years of experience in cold calling and lead generation. Strong communication and negotiation skills. A valid UAE Driving License is preferred. Must be smart, energetic, and target-driven. Fluency in English; additional languages are a plus.<br><br>Aug 26, 2026<br><br>Building a Unified Fleet Data API Gateway<br><br>Most fleets do not run one telematics system; they run several, and each one keeps its data behind its own login, its own API, and its own format. A unified fleet data API gateway solves this by putting a single, consistent interface in front of every vendor, so each vehicle<br><br>Read More<br><br>Stay up-to-date with what's next<br><br>Δ<br><br>By signing up to receive emails from Resolute, you agree to our Privacy Policy.<br><br>segments<br><br>Capture Connect Control<br><br>the company<br><br>ABOUTBLOGCAREERSCONTACTSITEMAP<br><br>Social<br><br>Linked InInstagram Facebook<br><br>Contact<br><br>Bin Bishr Building – Warehouse No:07, Ras Al Khor Industrial Area 1, Dubai, UAE<br><br>PO Box No : 35450<br><br>Phone: +971 54 582 2023<br><br>Email: info@resolute-dynamics.com<br><br>© 2026 Resolute Dynamics.<br><br>Privacy policy Press resources
Role: Partnerships Manager - Growth (Remote Location: Remote (Work from Anywhere) Job Type: Full-Time Payout: Competitive, based on experience<br>Role Overview:We are hiring for one of our clients to identify and secure high-impact partnerships that drive customer acquisition and revenue growth. The role requires building and managing relationships with key partners to expand market reach and enhance platform value.<br>Key Responsibilities:• Develop and execute partnership strategies to accelerate growth across core product segments.• Identify and engage potential partners through targeted outreach, including startups, enterprises, and industry leaders.• Negotiate and structure mutually beneficial agreements that align with business objectives.• Collaborate with internal teams to integrate partner solutions and ensure seamless onboarding.• Track and report on partnership performance, including KPIs, revenue impact, and partner satisfaction.<br>Required Skills & Qualifications:• Proven track record in partnership development, business development, or sales within technology or digital platforms.• Strong negotiation and contract management skills with a focus on scalable agreements.• Experience in Saa S or platform ecosystems, with an understanding of B2B and B2C partnership dynamics.• Ability to analyze market trends, partner landscapes, and competitive positioning.• Excellent communication and relationship-building skills across global teams.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the technology and information industry, contributing to the expansion of a high-growth platform serving diverse user segments. Candidates will have the chance to shape partnership strategies that directly impact revenue and user acquisition.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!
Role: Economics Researcher (Remote) Location: Remote (Work from Anywhere) Job Type: Full-Time Payout: $400K - $800K/yr<br>Role Overview:We are hiring for one of our clients, seeking a Member of Technical Staff, Economics Research to work on a full-time basis. The role involves conducting rigorous economic analysis to inform strategic decisions and model development. The position requires applying advanced quantitative methods to solve complex problems in a fast-paced environment.<br>Key Responsibilities:• Design and implement economic models to evaluate market trends, pricing strategies, and competitive dynamics• Develop and validate statistical and econometric models using large-scale datasets• Collaborate with cross-functional teams to translate economic insights into actionable business strategies• Publish research findings in technical reports and present insights to stakeholders• Stay current with advancements in economic theory, computational methods, and industry best practices<br>Required Skills & Qualifications:• Proficiency in statistical software such as R, Python, or Stata for data analysis and modeling• Strong foundation in econometrics, time-series analysis, and quantitative research methods• Experience with large datasets and proficiency in SQL for data extraction and manipulation• Ability to interpret economic data and derive actionable insights from complex analyses• Excellent written and verbal communication skills for presenting technical findings to non-technical audiences<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Technology, Information and Internet industry, contributing to high-impact economic research that shapes business decisions. The position is fully remote, allowing for location flexibility while collaborating with a distributed team of experts.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!
About Eyewa Eyewa is MENA’s leading omnichannel eyewear company, operating across the GCC with retail stores and a flagship e Commerce platform. We’re scaling fast — and our internal operations, tooling, and decision-making systems need to scale with us.<br>The Role We’re hiring a PM to lead the AI Transformation Squad — the team turning AI into a measurable business lever at Eyewa. This is an execution role, not a strategy role. You’ll build AI-powered internal tools that eliminate manual work, reduce cost, and improve operational decisions across the business. You’ll also be Eyewa’s internal authority on how AI gets shipped — defining the governance standards and best practices that every product team follows when productionising AI features. The mandate is broad. The team is lean. Hands-on ownership from day one.<br>Key Responsibilities Define and own the AI transformation roadmap across ops, CX, supply chain, and data intelligence — sequenced by ROI, not enthusiasm. Translate cross-functional business problems into precise AI product specs: datasets, model objectives, output format, evaluation criteria, integration points. Build, launch, and iterate on agentic workflows and intelligent automation that internal teams actually adopt and rely on. Own AI output quality in production — define what ‘production-ready’ means, build eval frameworks, and monitor accuracy, hallucination rate, latency, and reliability. Be the requirements funnel: collect and prioritise AI requests from across the business, push back on low-ROI use cases, and protect ML engineering time. Define success metrics for every initiative before building: cost saved, time recovered, resolution rate, error reduction, NPS uplift. Own Eyewa’s AI governance framework — output quality standards, evaluation criteria, monitoring requirements, explainability expectations, and production-readiness protocols. Evangelise AI best practices across product teams: run enablement sessions, build playbooks, and act as the go-to partner when any squad is productionising an AI feature — helping them ship right, not auditing after the fact.<br>What We’re Looking For3+ years in product management, with 1–2 years owning AI/ML products in production. You’ve shipped something real at scale — not a demo, not a pilot that quietly died. Proven operational impact: you’ve built AI tools that replaced a manual process, reduced a real cost, or changed how a team works. You can point to the before/after and put a number on it. Technically credible: you hold your own in ML engineer discussions — prompt engineering, RAG, agentic frameworks, eval sets, model trade-offs. You don’t need a translator. Business-problem-first: you start with the workflow, not the model. You push back on AI for AI’s sake and can tell when a spreadsheet would do the job better. Owns quality end-to-end: reliability, accuracy, and explainability are part of your definition of done. You’ve built eval frameworks and iterated based on production failure analysis. Has shipped AI governance: you’ve defined standards, written playbooks, or run enablement that actually changed how a team builds AI — not just documented best practices nobody read.<br>Nice to Have Hands-on with agentic frameworks (Lang Chain, Crew AI, or similar) or LLM eval pipelines.e Commerce, retail, or omnichannel ops experience. Familiarity with MENA market dynamics.
<p>We are seeking a visionary and strategic General Manager to lead our perfume and cosmetics operations.
You will be responsible for driving overall business growth, scaling our market presence, and overseeing everything from product development to retail strategy. The ideal candidate has a proven track record in the GCC/UAE fragrance sector, strong commercial acumen, and the ability to turn bold strategies into execution.
Key Responsibilities
Strategic Leadership:
• Develop and execute comprehensive business plans and brand strategies to elevate market share and profitability.
Commercial & Retail Operations:
• Oversee end-to-end retail and wholesale operations, manage key accounts, and drive sustainable revenue growth across multiple markets.
Product & Brand Development:
• Collaborate with fragrance evaluators and marketing teams to align product launches with regional trends and consumer behavior.
Team Mentorship:
• Lead, develop, and retain a high-performing team of sales, marketing, and operational professionals.
Stakeholder Management:
• Negotiate with distributors, suppliers, and retail partners to secure prime shelf space and favorable distribution terms.</p><p>Qualifications & Requirements Experience:
• 10+ years of commercial or operational leadership experience in Fine Fragrance, Niche Perfumes, or Luxury Cosmetics.
Market Knowledge:
• Deep understanding of the GCC/UAE perfume market, consumer buying behavior, and regional retail dynamics.
Skills:
• Exceptional negotiation, financial forecasting, and cross-cultural communication skills.
Language:
• Fluency in English is required. Arabic and/or French speaking is highly advantageous.
What We Offer Competitive Compensation:
• A highly competitive tax-free salary package in line with market standards.
Incentives:
• Lucrative performance-based bonus and commission structure tailored to territorial growth and sales targets.
Benefits:
• Comprehensive benefits including medical insurance, annual flight tickets, and visa sponsorship.</p>
<p>We are seeking a visionary and strategic General Manager to lead our perfume and cosmetics operations.
You will be responsible for driving overall business growth, scaling our market presence, and overseeing everything from product development to retail strategy. The ideal candidate has a proven track record in the GCC/UAE fragrance sector, strong commercial acumen, and the ability to turn bold strategies into execution.
Key Responsibilities
Strategic Leadership:
• Develop and execute comprehensive business plans and brand strategies to elevate market share and profitability.
Commercial & Retail Operations:
• Oversee end-to-end retail and wholesale operations, manage key accounts, and drive sustainable revenue growth across multiple markets.
Product & Brand Development:
• Collaborate with fragrance evaluators and marketing teams to align product launches with regional trends and consumer behavior.
Team Mentorship:
• Lead, develop, and retain a high-performing team of sales, marketing, and operational professionals.
Stakeholder Management:
• Negotiate with distributors, suppliers, and retail partners to secure prime shelf space and favorable distribution terms.</p><p>Qualifications & Requirements Experience:
• 10+ years of commercial or operational leadership experience in Fine Fragrance, Niche Perfumes, or Luxury Cosmetics.
Market Knowledge:
• Deep understanding of the GCC/UAE perfume market, consumer buying behavior, and regional retail dynamics.
Skills:
• Exceptional negotiation, financial forecasting, and cross-cultural communication skills.
Language:
• Fluency in English is required. Arabic and/or French speaking is highly advantageous.
What We Offer Competitive Compensation:
• A highly competitive tax-free salary package in line with market standards.
Incentives:
• Lucrative performance-based bonus and commission structure tailored to territorial growth and sales targets.
Benefits:
• Comprehensive benefits including medical insurance, annual flight tickets, and visa sponsorship.</p>
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Company Description<br><p>At Sana Commerce, we're on a mission to transform the way B2B companies buy and sell. Built for manufacturers, distributors, and wholesalers running SAP or Microsoft Dynamics, our platform helps customers create seamless digital buying experiences powered by their ERP.</p><br><p>As we continue to scale globally, we're entering the next phase of our growth journey with the ambition to become the market leader by 2028. Technology is at the heart of that ambition. That's why we're looking for an experienced <strong>Chief Technology Officer (CTO)</strong> who can define our long-term technology vision, elevate engineering excellence, and build the scalable, secure, and innovative platform that will power our future growth.</p><br><p>This is a unique opportunity for an executive who thrives in high-growth SaaS environments, enjoys building and scaling international engineering organizations, and is excited to modernize technology, accelerate innovation, and build a platform that will support the next stage of Sana Commerce's global growth. You will play a key role in driving our technology modernization journey, evolving our platform architecture, accelerating cloud transformation, and embedding AI into our engineering practices to improve productivity, quality, and speed of delivery.</p><br><p><strong>Your Mission</strong></p><br><p>As CTO, you will define and execute Sana Commerce's long-term Technology strategy. You will ensure our engineering organization, technology investments, and platform capabilities enable our product vision while delivering a reliable, scalable, secure, and high-performing SaaS platform.</p><br><p>Working closely with the CEO, Executive Team, and Product leadership, you will lead our global Engineering and IT organizations while fostering a culture of innovation, ownership, collaboration, and operational excellence.</p><br><br>Job Description<br><p><strong>What You'll Do</strong></p><br><p><strong>Define the Technology Vision & Strategy</strong></p><br><ul><li>Define and own Sana Commerce's long-term Technology vision, ensuring our platform supports the company's growth ambitions and positions us as the leading B2B eCommerce platform.</li><li>Build a technology roadmap that balances innovation, platform scalability, operational excellence, security, and long-term sustainability.</li><li>Inspire the organization with a clear technology vision and ensure engineering strategy supports business and product objectives.</li><li>Define a long-term technology strategy that supports the continued evolution of our platform from a modern SaaS application into a highly scalable, cloud-native architecture.</li><li>Partner closely with Product leadership to ensure technology investments support both immediate customer value and long-term platform evolution.</li></ul><p><strong>Elevate Engineering & Technology Performance</strong></p><br><ul><li>Provide strategic leadership to the global Engineering and IT organizations.</li><li>Ensure engineering execution is reliable, scalable, predictable, and aligned with business and product priorities.</li><li>Champion technical excellence through modern software development practices, architectural discipline, cloud transformation, security, and platform modernization.</li><li>Leverage AI and automation to improve software development, testing, quality assurance, and overall engineering effectiveness.</li><li>Reduce technical complexity through Eliminate, Standardize, and Automate principles while continuously improving engineering efficiency.</li></ul><p><strong>Deliver a World-Class Platform</strong></p><br><ul><li>Own the overall health and technical lifecycle of our SaaS platform, including performance, reliability, quality, security, scalability, and resilience.</li><li>Drive platform improvements that increase developer productivity, engineering velocity, software quality, and customer satisfaction.</li><li>Ensure strong cross-functional alignment on release planning, technical priorities, resource allocation, and execution.</li><li>Build a technology organization capable of supporting long-term global growth.</li></ul><p><strong>Drive Innovation</strong></p><br><ul><li>Identify and evaluate emerging technologies that strengthen Sana Commerce's competitive position.</li><li>Lead the adoption of AI, automation, and modern engineering practices to improve both product capabilities and engineering productivity.</li><li>Create an environment where innovation is encouraged while maintaining operational excellence and platform stability.</li></ul><p><strong>Build & Lead High-Performing Engineering Teams</strong></p><br><ul><li>Develop and strengthen the global Engineering leadership team.</li><li>Build our Engineering hub in Egypt as a strategic redundancy to our engineering organization in Ukraine.</li><li>Build succession depth, leadership capability, and attract exceptional engineering talent.</li><li>Foster a culture of ownership, accountability, transparency, collaboration, and continuous improvement across Engineering and Technology.</li></ul><br>Qualifications<br><p><strong>Who You Are</strong></p><br><p>You are a visionary technology leader who combines strategic thinking with operational excellence and knows how to scale engineering organizations in fast-growing SaaS businesses.</p><br><p>You bring:</p><br><ul><li>10+ years of senior technology leadership experience, including experience leading large Engineering organizations in fast-growing SaaS businesses, ideally within B2B Software or eCommerce.</li><li>Experience scaling globally distributed Engineering organizations across multiple countries and cultures, including offshore engineering teams.</li><li>Deep expertise in cloud architecture, software engineering, platform modernization, distributed systems, engineering execution, and SaaS technology.</li><li>Experience leading large international engineering organizations through periods of rapid growth and organizational transformation.</li><li>Strong commercial acumen with experience balancing technology investments, engineering efficiency, platform costs, and business outcomes.</li><li>Demonstrated success building high-performing engineering cultures and developing senior technology leaders.</li><li>A data-driven mindset combined with strong strategic judgement.</li><li>Excellent communication and executive stakeholder management skills.</li></ul><p>A hands-on, results-oriented leadership style—you create momentum, remove obstacles, and enable teams to succeed.</p><br><br>Additional Information<br><p><strong>Why This Role Matters</strong></p><br><ul><li>As Chief Technology Officer, you will shape the technology foundation that powers Sana Commerce's future.</li><li>You will lead one of the company's most critical functions, define our long-term technology strategy, build a world-class engineering organization, and ensure our platform continues to scale securely and reliably as we grow globally.</li><li>As a member of the Executive Team, you will influence the long-term direction of the business while building the technology capabilities that will enable Sana Commerce to achieve its ambition of becoming the market leader by 2028.</li><li>Your leadership will directly determine how effectively we innovate, scale, and deliver technology that creates lasting value for our customers.</li></ul><p>#LI-Hybrid</p><br><br><br> </div>
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<span>Receive, diagnose and resolve incidents and service requests through the approved ITSM platform and support procedures.<br> • Support laptops, desktops, operating systems, Microsoft 365, printers, peripherals and standard workplace applications.<br> • Provide user-account, access, password and Microsoft 365 support within approved identity and security controls.<br> • Configure, deploy, replace and recover endpoint devices and maintain accurate asset and assignment records.<br> • Support meeting rooms, conferencing equipment and common workplace technology.<br> • Escalate unresolved or specialist issues with complete diagnostics, evidence and user-impact information.<br> • Maintain knowledge articles, resolution notes and recurring-issue records and contribute to first-contact resolution improvement.<br> • Follow security, confidentiality, acceptable-use, access and data-handling requirements at all assigned locations.<br> • Support agreed user onboarding/offboarding and office-move activities.<br> • Work from different offices or emirates when assigned through the agreed operational schedule.<br> • Minimum 5 years of professional end-user computing, desktop support or service support experience.<br> • Strong hands-on experience with Windows endpoints, Microsoft 365, hardware troubleshooting, printers and common enterprise applications.<br> • Working knowledge of Active Directory/Entra ID, endpoint management, Intune/MDM and ITSM ticketing tools.<br> • ITIL 4 Foundation, CompTIA A+/Network+ or Microsoft Endpoint certification preferred.<br> • Professional customer-service skills, clear ticket documentation and the ability to work independently onsite.<br> • Arabic and English communication skills are strongly preferred for user-facing support.<br> Preferred Profile • Previous experience providing onsite support within UAE government entities.<br> • Working knowledge of TDRA-related access, connectivity or government technology-support processes.<br> • Experience supporting users across multiple offices and coordinating priority incidents.<br> Expected Contribution • Tickets are accurately recorded, prioritised, owned and resolved or escalated against the confirmed SLA.<br> • Users receive professional, consistent support across all assigned locations.<br> • Asset, endpoint and resolution records remain accurate and auditable.<br> • Recurring issues and knowledge gaps are documented and reduced over time.<br></span> </div>