Model Jobs in UAE

Job Summary: A customer-facing and focused technical specialist is fully proficient to an advanced level in Power Generation systems at a customer site. They perform advanced diagnostics, complex problem solving, troubleshooting, complex repairs, rebuilds, and preventative maintenance on allcomponents of power generation systems. They adhere to established procedures and guidelines to Enhance service workshop knowledge and skills. Key Requirements:Min 5 years workshop and level field service work experience related to power generator maintenance and repair Min 2 years of Cummins Generator experience Strong Electrical knowledge, specially gensets, balance of plant, Power Generation, AVR, ATS etc Cummins Control Systems knowledge such as PCC , Insite and Inpower, C-command (DMC is a plus) Customer Field service experience , team player, positive attitude Commissioning, site testing, Loadbank experience Job Summary:Diagnoses and completes less complex repairs and maintenance activities to generators and components at the customer’s site or workshop. Performs emergency troubleshooting, repair and recovery activities on power generation equipment to restore customer operations in the shortest possible time. Maintains continuous 24 hours per day, 7 days per week standby readiness and availability to respond to emergency breakdown calls as directed by Cummins Service Operations. Working hours are flexible and may include day shifts, night shifts, weekends, public holidays and extended working hours depending on customer emergencies and operational requirements. Must be capable of mobilizing and travelling on short notice to customer locations throughout the assigned territory. This role will be hired indirectly through a third-party agency. However, the selected candidate will receive training and management equivalent to that of a direct hire, ensuring equal opportunities and inclusion within the company. Key Responsibilities:Engages customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete less complex repairs, including identifying and preparing required parts and tools Performs preventative maintenance activities as per documented schedules and standards on power generation products in the field Responds to emergency breakdown calls and field service requests within the response time required by Cummins and customer service agreements. Performs emergency fault diagnosis, temporary restoration measures and permanent corrective repairs on generator sets, transfer switches, control systems and associated electrical equipment. Maintains communication with Cummins Service Supervisors and customers throughout emergency response activities. Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens. Completes training in line with skill and business requirements Maintains service vehicle and tools for cleanliness and proper operation Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor The job can be performed in all countries served by Cummins Arabia: UAE, KSA and Kuwait. Must remain reachable by telephone and other communication methods during assigned standby periods and be capable of reporting for duty when called. Reports to Cummins Service Supervisors Perform the work defined below under the supervision of Cummins Supervisors or Cummins Technician Follow instructions and procedures provided by Cummins Supervisors and Technicians’, for maintenance and repair activities and for the use of specialized tools.<br>Competencies:Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer focus - Building strong customer relationships and delivering customer-centric solutions. Develops talent - Developing people to meet both their career goals and the organization’s goals. Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Self-development - Actively seeking new ways to grow and be challenged using both formal and informal development channels. Health and Safety Fundamentals - Champions and models proactive health and safety behaviors by identifying, reporting and participating in actions to improve health and safety in order to build an interdependent culture and contribute to an injury-free workplace. Diagnostics Application - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and historical tracking. Electronic Service Tool Application - Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to determine next steps for service resolution. Engine Systems Interactions - Interprets and analyzes the interactions of internal and external electrical and mechanical systems (exhaust, heating, cooling, fuel systems, driveline, aftertreatment, controls, sensors, etc.) by applying tools, service publications (Cummins, Original Equipment Manufacturer) and taking measurements to efficiently and correctly diagnose and repair. Power Generation Systems Knowledge - Demonstrates knowledge of Cummins and industry standards by complying with all safe work procedures including Personal Protective Equipment to create a safe work environment; interprets and analyzes Power Generation system operation and integration (switch gear, power system controls, uninterruptable power supply, etc.) by applying tools, service publications (Cummins, Original Equipment Manufacturer) and taking measurements to efficiently and correctly diagnose and repair. Product Repair and Maintenance - Repairs and maintains mechanical/electrical products following guidelines, using required tools within standard repair time to ensure a quality repair; disassembles and assembles engines or power generators following guidelines, using required tools to ensure a clean and organized environment; inspects and replaces parts and components following re-use guidelines to minimize customers cost of ownership; performs progressive damage check following guidelines to restore to pre-failure condition. Service Documentation - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done. Technical Escalation - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner. Values differences - Recognizing the value that different perspectives and cultures bring to an organization. Emergency Response Readiness – Demonstrates the ability to respond effectively under time-critical conditions while maintaining safety, quality and customer communication standards. Customer Business Continuity Focus – Understands the operational impact of generator failures and prioritizes actions to restore customer operations safely and efficiently.

We're Hiring: Industrial Robotics Manager Location: United Arab Emirates (Remote) Employment Type: Full-Time Experience Level: Mid-Level to Senior Work Arrangement: Fully Remote About UsWe are a globally focused organization committed to advancing industrial automation, robotics, intelligent manufacturing, and operational efficiency across diverse markets. Our teams collaborate across Engineering, Manufacturing, Operations, Automation, IT, Quality, Maintenance, Supply Chain, Safety, Procurement, and technology partners to design, implement, and optimize scalable robotic solutions. The Role We are seeking an experienced Industrial Robotics Manager to lead the strategy, engineering, implementation, optimization, and lifecycle management of industrial robotics and automated production systems. The ideal candidate will combine strong robotics engineering knowledge with operational and project leadership, overseeing robotic systems from concept and integration through commissioning, production ramp-up, performance optimization, maintenance, and continuous improvement. Key Responsibilities Develop and implement industrial robotics strategies aligned with manufacturing and business objectives. Identify automation opportunities across production, assembly, material handling, inspection, packaging, welding, and logistics processes. Lead robotics feasibility studies, automation assessments, business cases, pilots, and implementation programs. Evaluate industrial robots, robotic cells, automation platforms, end-of-arm tooling, vision systems, and control technologies. Manage robotics projects from concept, design, simulation, and procurement through installation, commissioning, and production stabilization. Define functional, technical, safety, performance, and integration requirements for robotic systems. Lead development and deployment of robotic cells, workstations, and automated production lines. Manage industrial robot applications including articulated robots, SCARA, delta, Cartesian, collaborative robots, and autonomous systems where appropriate. Oversee robotic applications for welding, painting, assembly, palletizing, packaging, machine tending, picking, inspection, dispensing, and material handling. Coordinate robot programming, motion planning, sequencing, tooling, fixtures, sensors, and machine interfaces. Ensure robots are effectively integrated with PLCs, HMIs, safety systems, vision systems, conveyors, sensors, and production equipment. Coordinate integration with MES, ERP, SCADA, industrial networks, and manufacturing data platforms. Lead robotic simulation, offline programming, cycle-time analysis, reach studies, collision checks, and process optimization. Establish standards for robot programming, controls architecture, electrical interfaces, mechanical integration, and documentation. Coordinate factory acceptance testing, site acceptance testing, commissioning, validation, and production handover. Monitor robotic system performance, availability, utilization, cycle time, throughput, precision, and reliability. Analyze production and robotics data to identify bottlenecks, recurring failures, and optimization opportunities. Lead root-cause analysis for robotic faults, downtime, quality issues, and production interruptions. Develop preventive, predictive, and corrective maintenance strategies for robotic systems. Work with Maintenance and Engineering teams to improve robot reliability and equipment lifecycle performance. Manage robot calibration, preventive inspections, software updates, backups, and configuration control. Coordinate spare-parts planning and critical component availability for robotic systems. Establish recovery procedures for robot failures, controls faults, communication failures, and production interruptions. Manage robotics vendors, OEMs, system integrators, controls specialists, and technology partners. Define vendor requirements, technical specifications, service levels, warranties, support models, and performance expectations. Monitor supplier performance, project quality, technical support, response times, and implementation milestones. Manage robotics capital projects, operating expenses, budgets, and lifecycle costs. Evaluate automation ROI, payback periods, labor productivity, capacity gains, quality improvements, and operating-cost reductions. Support manufacturing expansion, plant modernization, production-line upgrades, and new facility development. Ensure robotic solutions are scalable for changing production volumes, product variants, and manufacturing requirements. Coordinate robotics requirements for new product introduction and production ramp-up. Support DFM, DFA, process engineering, tooling, fixtures, and manufacturing-readiness activities. Ensure robotic systems meet applicable machinery safety, functional safety, electrical, EMC, and operational requirements. Conduct robotic risk assessments and ensure appropriate guarding, interlocks, safety scanners, emergency stops, and safe operating procedures. Establish cybersecurity and access-control practices for connected robotic systems. Develop operational, maintenance, troubleshooting, programming, and emergency-response documentation. Coordinate training for robot operators, programmers, engineers, technicians, and maintenance teams. Establish competency requirements and certification programs for personnel working with robotic systems. Identify emerging technologies including AI-enabled robotics, machine vision, autonomous robots, digital twins, adaptive motion control, and robotic analytics. Evaluate opportunities to improve robotic systems through AI, computer vision, predictive analytics, simulation, and intelligent automation. Promote Lean, Six Sigma, TPM, reliability engineering, and continuous-improvement practices. Establish robotics technology roadmaps, architecture standards, lifecycle plans, and modernization priorities. Provide management with regular reports covering robotics performance, projects, reliability, costs, risks, capacity, and improvement opportunities. Key Performance Indicators Robot system availability Robot uptime Overall equipment effectiveness Robot utilization Production throughput Robotic cycle time Cycle-time adherence Robotic process capacity Robot positioning accuracy Repeatability performance Automation-related downtime Mean time between failures Mean time to repair Robot fault frequency Repeat failure rate Preventive maintenance completion Predictive maintenance effectiveness Production quality and defect rate Robotics-related scrap and rework Machine vision inspection accuracy Robotic cell first-pass yield Commissioning and ramp-up performance FAT and SAT completion Project schedule adherence Project budget adherence Automation implementation ROIPayback period Labor productivity improvement Capacity improvement Cost per unit Energy consumption Spare-parts availability Vendor SLA performance Technical support response time Safety incidents and compliance Robotics training completion Programming and documentation compliance System backup and configuration compliance Cybersecurity compliance Continuous-improvement savings Technology roadmap execution Ideal Candidate The successful candidate should have strong experience in industrial robotics, factory automation, controls engineering, manufacturing engineering, robotics integration, or intelligent manufacturing, preferably within automotive, electronics, semiconductor, industrial equipment, consumer goods, logistics, or high-volume production environments. The candidate should demonstrate:Strong knowledge of industrial robotics and automated manufacturing systems. Experience managing robotic automation projects from concept through commissioning and optimization. Hands-on understanding of robot programming, motion control, tooling, fixtures, and robotic cell integration. Knowledge of PLCs, HMIs, servo systems, drives, sensors, safety systems, and industrial communication networks. Experience with robotic programming and simulation platforms. Understanding of machine vision, inspection systems, and robotic perception technologies. Experience integrating robotics with conveyors, machines, MES, SCADA, ERP, and factory automation systems. Strong understanding of industrial machinery and functional safety requirements. Experience with FAT, SAT, commissioning, validation, troubleshooting, and production ramp-up. Strong knowledge of preventive, predictive, and reliability-centered maintenance. Experience managing robotics OEMs, system integrators, suppliers, and technical contractors. Ability to evaluate automation investments, business cases, risks, and ROI. Strong analytical and problem-solving skills with experience using operational and equipment data. Experience with Lean, Six Sigma, TPM, or other continuous-improvement methodologies. Understanding of robotics cybersecurity, configuration management, and system lifecycle requirements. Strong project-management, planning, budgeting, and stakeholder-management capabilities. Excellent leadership, communication, and presentation skills. Ability to manage multiple automation projects, priorities, technical issues, and deadlines. Experience working with international and distributed engineering and operations teams. Strong interest in emerging robotics, AI, vision, autonomous systems, and smart-factory technologies.

Our client is a leading global Web3 and crypto enterprise with multiple awards and a strong reputation across the wider crypto sector. As part of its continued expansion, the company is looking to make another key hire for its Middle East team.<br>Role Requirement We are looking for an experienced Portfolio Manager to take ownership of the day-to-day management and strategic oversight of the fund’s segregated portfolios. This role is responsible for driving investment execution, allocating capital across DeFi ecosystems, centralised exchanges (CEX), and real-world asset opportunities, while overseeing both on-chain and off-chain operational activities. Blending institutional portfolio management with digital asset expertise, the position requires a hands-on approach to blockchain-based fund operations, including trade execution, custodian relationships, smart contract interactions, and the seamless administration of investment processes across traditional and decentralised financial markets.<br>Key Responsibilities Investment Management & Strategy Execution Execute Investment Committee-approved portfolio transactions and strategies, including staking, lending, liquidity provision, leveraged yield strategies, and external manager allocations. Deploy capital to approved DeFi protocols via the institutional custody platform, ensuring whitelisted integrations, appropriate position sizing, and risk controls. Manage capital allocations to quantitative managers through segregated CEX accounts, including setup, funding, rebalancing, and redemptions. Monitor portfolio exposures daily, including yield, protocol stability, liquidation thresholds, counterparty risk, and compliance with Investment Committee limits. Review portfolio positioning for rebalancing or yield optimisation opportunities, executing approved changes within authority and escalating mandate exceptions to the Investment Committee. Oversee MMF liquidity allocation to maintain cash availability and meet redemption obligations within fund parameters.<br>Fund Operations & Trade Execution Manage fund cash and digital asset movements, including fiat-stablecoin conversions, custody wallet transfers, DeFi/CEX allocations, and off-ramping for redemptions and operational payments. Coordinate with the digital asset custodian on transactions, wallet and protocol whitelists, policy engine settings, and secure wallet infrastructure management. Authorise fiat payments and USDC redemption distributions, coordinating with the fund administrator for timely, accurate settlement. Work with the fund administrator on subscriptions, redemptions, mint/burn instructions, NAV data, and daily on-chain/off-chain reconciliations. Manage relationships with external quantitative managers, monitoring performance, reviewing reports, and coordinating withdrawals, reallocations, and redeployment as needed.<br>Risk Management & Compliance Oversee portfolio risk controls in line with Investment Committee directives, including diversification, TVL thresholds, venue concentration, leverage, and drawdown limits. Assess operational and counterparty risks across DeFi and centralised environments, including smart contract, oracle, governance, credit, and exchange-related risks. Support AML/KYC compliance with the fund administrator, covering investor onboarding, due diligence, reviews, and sanctions screening. Manage operational incidents by assessing impact, coordinating responses, and implementing corrective actions, including emergency smart contract interventions when needed. Prepare post-incident documentation, support root cause analysis, and assist with regulatory filings and notifications, including CIMA submissions where applicable.<br>Reporting & Stakeholder Management Provide portfolio holdings, transaction records, and performance data to support NAV production and investor reporting. Present regular Investment Committee updates on portfolio results, key risks, operational developments, and material issues. Serve as the main contact for external partners, coordinating operational, compliance, and regulatory matters with administrators, custodians, auditors, and legal advisers. Support the annual audit by providing requested documentation, including trade histories, investment records, Investment Committee minutes, and rebalancing details.<br>Requirements Experience Minimum 5 years’ experience in portfolio management, trading, investment operations, or a related field, with proven experience in one or more of the following:Managing discretionary portfolios or proprietary trading strategies in institutional finance. Working in digital asset environments, including DeFi, yield strategies, quantitative models, or multi-manager crypto funds. Performing fund operations or middle/back-office functions, including trade execution, reconciliation, settlement, and custodian engagement. Operating in blockchain or digital assets, including custody, tokenised products, or infrastructure in a leadership or supervisory role.<br>Experience will be assessed against the role’s scope. In line with FSRA expectations, proprietary trading experience in regulated financial institutions may qualify for discretionary portfolio management, while blockchain, digital asset, or related experience may be considered where it demonstrates the required expertise and supervisory capability.<br>Technical Knowledge Strong DeFi knowledge across lending, staking, liquidity pools, yield optimisation, and protocol operations. Understanding of quantitative digital asset strategies, including delta-neutral, basis, carry, and perpetual futures approaches. Familiarity with Ethereum infrastructure, smart contracts, ERC-20 standards, and on-chain transaction execution. Hands-on experience with institutional custody platforms, transaction controls, DeFi integrations, wallet administration, and secure asset management. Understanding of institutional fund structures, including Cayman SPCs, segregated portfolios, NAV production, fund accounting, and administration workflows.<br>Skills & Competencies Strong operational discipline, coordinating complex workflows with accuracy and attention to detail. Risk-focused mindset, able to identify, assess, and escalate key operational, market, counterparty, or protocol risks. Excellent communicator, providing clear, accurate, and timely updates to internal and external stakeholders. Works independently within governance frameworks, using sound judgement and escalating approval matters. Flexible and resilient in fast-paced environments with evolving processes, controls, and operating models.<br>Qualifications Bachelor’s degree in Finance, Economics, Computer Science, Engineering, or a related discipline; MBA, MSc, or CFA preferred but not essential. Professional credentials including CFA, CAIA, FRM, or comparable industry certifications will be viewed favourably and considered an added benefit. Must meet, or be capable of meeting, the eligibility requirements for registration as a Relevant Professional with the ADGM Financial Services Regulatory Authority (FSRA).<br>What they Offer Help launch and scale an institutional tokenised fund platform, shaping strategy, operations, and long-term success. Own investment execution and on-chain activity, with meaningful portfolio management involvement. Work with international investors and stakeholders across North America, Asia, and the Middle East. Receive a competitive package, including base salary, performance incentives, and potential equity or token-based rewards. Join a collaborative, high-growth digital assets team backed by an established global ecosystem.<br>This opportunity offers an amazing package and salary for the successful applicant. To apply for this role, please forward your CV using the link.<br>For additional information about open vacancies and events we are attending, please feel free to follow our Linked In Page. We are presently working on numerous client roles at Block Delta.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Agent, Wellness Experience - Atlantis the Palm</span></span></span>&nbsp;<br><span><span>(<span>20474</span></span></span>)</p><br> <p><span>A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away.</span></p><br> <p><span>The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world’s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay.</span></p><br> <p><span>Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.</span></p><br><p><span><strong>About the Role</strong></span></p><br> <p><span>The Wellness Experience Agent is responsible for, but not limited to, warmly welcoming all guests to the Spa &amp; Wellness facility or via all means of contact points (spa concierge desk in hotel lobby, via email, telephone, and all reception desks in the wellness facility), to be knowledgeable on all services (benefits, duration, pricing) offered and all products and accessories for sale at the Spa Boutique. The Wellness Experience Agent is the first point of contact, and as such are required to acknowledge all guests, maintain an approachable, friendly and professional demeanor, ask questions and inquire about guests sensitive and personal information, and then accurately make all reservations, check guests in and out, ensure accurate billing, seamlessly co-ordinate and communicate guest requests and movement within the facility, and deliver a 5 star guest experience.</span></p><br> <p><span><strong>Key Duties and Responsibilities</strong> </span></p><br> <ul> <li><span>To warmly welcome all guests via various contact points, engage, be approachable, actively listen, and have a very open, personable personality.</span></li> <li><span>Must be confident to work in a fast-paced environment but appear calm, and handle and communicate on a variety of very personal issues or medical concerns without judgement or reaction. Must be able to systematically and methodically process information and then co-ordinate multiple tasks and actions between guests and spa colleagues.</span></li> <li><span>Must genuinely enjoy assisting and helping guests get the most out of their spa experience, from beginning to end and beyond.</span></li> <li><span>Must have good telephone skills and follow telephone etiquette and call structure required at the spa.</span></li> <li><span>To ensure they learn, retain and be able to explain all services details offered at the Spa, Salon and Fitness Centre – duration, pricing, features and benefits and be able to make recommendations or help guests connect their needs and wants with services offered.</span></li> <li><span>To ensure they learn, retain and be able to explain all products and accessories at the Spa, Salon and Fitness boutique to recommend the best home care products and routines for guests and achieve set sales targets each month.</span></li> <li><span>To ensure they communicate effectively all detailed information to therapists and attendants that they have gained from guests, so the guest never has to re-explain the same information and so that preparation can be made for the guest in advance.</span></li> <li><span>Must be aware and cognizant of maintaining an extremely neat, organized workspace, being vigilant in maintaining guests’ data information privacy always.</span></li> <li><span>Be meticulous with the input of guest information into the spa software system and ensure accurate billing.</span></li> <li><span>Ensure to keep confidentiality of all guest information.</span></li> <li><span>Assist in the operations of all spa departments as required: including boutique, inventory, changing rooms and spa relaxation areas and be flexible in changing work locations as scheduled.</span></li> <li><span>Report dysfunctional equipment to Manager or Director, Wellness and input into HOTSOS, liaise with facilities team.</span></li> <li><span>&nbsp;To maintain inventory of supplies, spa menu’s and collateral for the operations of the spa reception, ensuring aroma and ambience of the workspace is always set up to welcome guests.</span></li> <li><span>Will be expected to assist various demonstrations and events.</span></li> <li><span>To maintain a high standard of appearance and personal hygiene as lay down by the Director, Wellness.</span></li> <li><span>Required attendance to a variety of trainings and workshops.</span></li> <li><span>Must have the ability to courteously interact and answer all hotel related questions with guests.</span></li> <li><span>To be adaptable and accountable for all actions.</span></li> <li><span>Responsible for all administrative procedures to ensure that the spa is run professionally and in accordance with Health and Safety policy.</span></li> <li><span>Ensure the completion of confirmation phone calls, emails and messages for the next business day</span></li> <li><span>Print confirmation letters and pull files for the next business day.</span></li> <li><span>To communicate all messages promptly and to keep the Manager-On-Duty informed as to any complaints.</span></li> <li><span>To organize appointment scheduling to maximize use of time and profitability whilst ensuring that the client needs are of first importance.</span></li> <li><span>To assist in the smooth flow of the guest journey throughout the day.</span></li> <li><span>To perform opening and closing duties.</span></li> <li><span>To have a thorough understanding of spa system (SpaSoft), it’s capabilities and to record additional information as required by the Wellness Director.</span></li> <li><span>To keep an accurate log on any turn-away guests and maintain an active waiting list for all spa &amp; fitness services.</span></li> <li><span>Prepare gift certificates, gift cards and make pre-payment arrangements.</span></li> <li><span>To attend daily line-ups, weekly and monthly spa meetings.</span></li> <li><span>Perform any tasks as assigned by the Management.</span></li> <li><span>Be flexible in working schedules as per resort requirements.</span></li> <li><span>Comply with the Spa Grooming Policy and maintain personal hygiene while embodying a healthy lifestyle.</span></li> <li><span>Smoking (including e cigarettes and vaping) is prohibited by all Spa Division employees whilst on duty including while on breaks.</span></li> <li><span>As role models for a healthy lifestyle, personal wellbeing is paramount – general fitness, adequate rest, positive outlook.</span></li> </ul> <p><strong><span>About You&nbsp;</span></strong></p><br> <ul> <li><span>Previous experience in either a high-end day spa, resort or hotel spa, or alternatively, prior work history in front office, guest relations, club lounge, hotel reservations or similar environment highly regarded. Will also consider background in retail particularly skin care products or as a medical receptionist.</span></li> <li><span>A good grasp of Microsoft office and basic computer literacy</span></li> <li><span>Excellent grooming, eye contact, natural smile, confident posture a must.</span></li> <li><span>Must be willing to stand for extended periods of time and have excellent telephone questioning and listening skills.</span></li> </ul> <p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.</span></p><br> <p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Agent, Wellness Experience</span></span></span>&nbsp;<br><span><span>(<span>20474</span></span></span>)</p><br> <p><span>A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away.</span></p><br> <p><span>The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world’s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay.</span></p><br> <p><span>Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.</span></p><br><p><span><strong>About the Role</strong></span></p><br> <p><span>The Wellness Experience Agent is responsible for, but not limited to, warmly welcoming all guests to the Spa &amp; Wellness facility or via all means of contact points (spa concierge desk in hotel lobby, via email, telephone, and all reception desks in the wellness facility), to be knowledgeable on all services (benefits, duration, pricing) offered and all products and accessories for sale at the Spa Boutique. The Wellness Experience Agent is the first point of contact, and as such are required to acknowledge all guests, maintain an approachable, friendly and professional demeanor, ask questions and inquire about guests sensitive and personal information, and then accurately make all reservations, check guests in and out, ensure accurate billing, seamlessly co-ordinate and communicate guest requests and movement within the facility, and deliver a 5 star guest experience.</span></p><br> <p><span><strong>Key Duties and Responsibilities</strong> </span></p><br> <ul> <li><span>To warmly welcome all guests via various contact points, engage, be approachable, actively listen, and have a very open, personable personality.</span></li> <li><span>Must be confident to work in a fast-paced environment but appear calm, and handle and communicate on a variety of very personal issues or medical concerns without judgement or reaction. Must be able to systematically and methodically process information and then co-ordinate multiple tasks and actions between guests and spa colleagues.</span></li> <li><span>Must genuinely enjoy assisting and helping guests get the most out of their spa experience, from beginning to end and beyond.</span></li> <li><span>Must have good telephone skills and follow telephone etiquette and call structure required at the spa.</span></li> <li><span>To ensure they learn, retain and be able to explain all services details offered at the Spa, Salon and Fitness Centre – duration, pricing, features and benefits and be able to make recommendations or help guests connect their needs and wants with services offered.</span></li> <li><span>To ensure they learn, retain and be able to explain all products and accessories at the Spa, Salon and Fitness boutique to recommend the best home care products and routines for guests and achieve set sales targets each month.</span></li> <li><span>To ensure they communicate effectively all detailed information to therapists and attendants that they have gained from guests, so the guest never has to re-explain the same information and so that preparation can be made for the guest in advance.</span></li> <li><span>Must be aware and cognizant of maintaining an extremely neat, organized workspace, being vigilant in maintaining guests’ data information privacy always.</span></li> <li><span>Be meticulous with the input of guest information into the spa software system and ensure accurate billing.</span></li> <li><span>Ensure to keep confidentiality of all guest information.</span></li> <li><span>Assist in the operations of all spa departments as required: including boutique, inventory, changing rooms and spa relaxation areas and be flexible in changing work locations as scheduled.</span></li> <li><span>Report dysfunctional equipment to Manager or Director, Wellness and input into HOTSOS, liaise with facilities team.</span></li> <li><span>&nbsp;To maintain inventory of supplies, spa menu’s and collateral for the operations of the spa reception, ensuring aroma and ambience of the workspace is always set up to welcome guests.</span></li> <li><span>Will be expected to assist various demonstrations and events.</span></li> <li><span>To maintain a high standard of appearance and personal hygiene as lay down by the Director, Wellness.</span></li> <li><span>Required attendance to a variety of trainings and workshops.</span></li> <li><span>Must have the ability to courteously interact and answer all hotel related questions with guests.</span></li> <li><span>To be adaptable and accountable for all actions.</span></li> <li><span>Responsible for all administrative procedures to ensure that the spa is run professionally and in accordance with Health and Safety policy.</span></li> <li><span>Ensure the completion of confirmation phone calls, emails and messages for the next business day</span></li> <li><span>Print confirmation letters and pull files for the next business day.</span></li> <li><span>To communicate all messages promptly and to keep the Manager-On-Duty informed as to any complaints.</span></li> <li><span>To organize appointment scheduling to maximize use of time and profitability whilst ensuring that the client needs are of first importance.</span></li> <li><span>To assist in the smooth flow of the guest journey throughout the day.</span></li> <li><span>To perform opening and closing duties.</span></li> <li><span>To have a thorough understanding of spa system (SpaSoft), it’s capabilities and to record additional information as required by the Wellness Director.</span></li> <li><span>To keep an accurate log on any turn-away guests and maintain an active waiting list for all spa &amp; fitness services.</span></li> <li><span>Prepare gift certificates, gift cards and make pre-payment arrangements.</span></li> <li><span>To attend daily line-ups, weekly and monthly spa meetings.</span></li> <li><span>Perform any tasks as assigned by the Management.</span></li> <li><span>Be flexible in working schedules as per resort requirements.</span></li> <li><span>Comply with the Spa Grooming Policy and maintain personal hygiene while embodying a healthy lifestyle.</span></li> <li><span>Smoking (including e cigarettes and vaping) is prohibited by all Spa Division employees whilst on duty including while on breaks.</span></li> <li><span>As role models for a healthy lifestyle, personal wellbeing is paramount – general fitness, adequate rest, positive outlook.</span></li> </ul> <p><strong><span>About You&nbsp;</span></strong></p><br> <ul> <li><span>Previous experience in either a high-end day spa, resort or hotel spa, or alternatively, prior work history in front office, guest relations, club lounge, hotel reservations or similar environment highly regarded. Will also consider background in retail particularly skin care products or as a medical receptionist.</span></li> <li><span>A good grasp of Microsoft office and basic computer literacy</span></li> <li><span>Excellent grooming, eye contact, natural smile, confident posture a must.</span></li> <li><span>Must be willing to stand for extended periods of time and have excellent telephone questioning and listening skills.</span></li> </ul> <p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.</span></p><br> <p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>Job Purpose</strong></span></span></p><br><p><span><span>To lead the development, evaluation, and implementation of Corporate Credit Policies and Programs while managing the end</span></span><span><span>‑</span></span><span><span>to</span></span><span><span>‑</span></span><span><span>end credit lifecycle across assigned Corporate Banking portfolio(s).&nbsp; The role is responsible for structuring complex credit facilities through direct engagement with Corporate Banking clients and relationship teams within one designated sector or a portfolio of multiple industry sectors, as assigned from time to time based on business requirements and portfolio composition. The incumbent is expected to possess the requisite cross</span></span><span><span>‑</span></span><span><span>sector credit expertise to independently assess and manage credit exposures across single or multiple industries, ensuring strong risk governance, effective portfolio oversight, and seamless stakeholder management across Business, Legal, Compliance, Audit, Operations, and other internal and external partners, in line with the Bank’s risk appetite and regulatory expectations.</span></span></p><br><ul><li><p><span><span>Lead the end‑to‑end credit lifecycle for Corporate Banking portfolios across assigned sector(s), including underwriting, approval, monitoring, and remediation of credit exposures.&nbsp;</span></span></p><br></li><li><p><span><span>Drive the development and implementation of corporate lending frameworks, including formulation and maintenance of sector‑agnostic credit policies, procedures, and underwriting standards applicable across single or multiple industry verticals.&nbsp;</span></span></p><br></li><li><p><span><span>Partner with Corporate Banking business teams to structure optimal credit solutions for clients operating within the incumbents in line with the Bank’s risk appetite.&nbsp;</span></span></p><br></li><li><p><span><span>Provide credit advisory to Relationship Managers on transaction structuring considering sector‑specific risk dynamics, financial profiles, collateral structures, regulatory considerations, and prevailing market conditions.&nbsp;</span></span></p><br></li><li><p><span><span>Evaluate and approve complex credit proposals including bilateral, syndicated, structured, and project‑linked facilities across the designated sector portfolio under coverage.&nbsp;</span></span></p><br></li><li><p><span><span>Oversee portfolio‑level risks arising from sectoral concentrations and guide appropriate risk mitigation strategies.&nbsp;</span></span></p><br></li><li><p><span><span>Ensure effective stakeholder management across Business, Legal, Compliance, Audit, Finance, and Operations for seamless implementation and monitoring of credit facilities.&nbsp;</span></span></p><br></li><li><p><span><span>Maintain and enhance Corporate Credit Policy Manuals and undertake credit due diligence for new product or sector‑specific initiatives as applicable.&nbsp;</span></span></p><br></li><li><p><span><span>Support Corporate Banking business growth by facilitating timely and compliant setup of credit facilities&nbsp;</span></span></p><br></li><li><p><span><span>Monitor portfolio quality and ensure adherence to approved credit terms, internal risk policies, and regulatory expectations&nbsp;</span></span></p><br></li><li><p><span><span>Accountable for overall credit risk oversight, sectoral exposure management, and performance of the assigned Corporate Banking lending portfolio.</span></span></p><br></li></ul><p><span><span><strong>Key Result Areas</strong></span></span></p><br><p><span><span><strong>Strategic Contribution</strong></span></span></p><br><ul><li><span><span>Translate the Bank’s Risk and Corporate Banking strategy into a comprehensive Corporate Credit framework aligned with portfolio growth objectives and defined risk appetite across assigned sector(s).</span></span></li><li><span><span>Drive the strategic direction of the corporate lending portfolio within the incumbent’s <strong>designated industry vertical or combination of sectors</strong>&nbsp;</span></span></li><li><span><span>Enable sustainable business growth by supporting structured and sector‑appropriate credit solutions tailored to evolving client financing needs across assigned corporate segments.</span></span></li><li><span><span>Provide strategic oversight on sector‑specific credit exposures ensuring alignment with portfolio diversification objectives and concentration limits.</span></span></li><li><span><span>Lead and support Corporate Credit initiatives including portfolio monitoring enhancements, sector risk frameworks, underwriting governance, and policy digitization programs.</span></span></li><li><span><span>Drive continuous improvement in underwriting standards, credit evaluation methodologies, portfolio monitoring tools, and sector‑based risk assessment frameworks.</span></span></li></ul><p><span><span><strong>Credit Policy &amp; Governance</strong></span></span></p><br><ul><li><span><span>Formulate, maintain, and seek approval for Corporate Credit Policies and Programs to facilitate business growth while ensuring effective portfolio risk management across assigned sector coverage.</span></span></li><li><span><span>Actively collaborate with Corporate Banking Business teams in the preparation, review, and modification of credit policies based on:</span></span><ul><li><span><span>Evolving sectoral dynamics</span></span></li><li><span><span>Macroeconomic developments</span></span></li><li><span><span>Portfolio performance trends</span></span></li><li><span><span>Emerging industry‑specific risks</span></span></li></ul></li><li><span><span>Participate in internal focus groups for periodic review and enhancement of credit policies, underwriting standards, and procedural frameworks.</span></span></li><li><span><span>Ensure Corporate Credit Manuals and sector‑specific underwriting standards are periodically reviewed and updated in line with regulatory developments and internal portfolio performance indicators.</span></span></li></ul><p><span><span><strong>Portfolio Oversight &amp; Risk Management</strong></span></span></p><br><ul><li><span><span>Accountable for the overall quality, performance, and sustainability of the Corporate Credit portfolio within the <strong>assigned sector or multi‑sector coverage</strong>.</span></span></li><li><span><span>Ensure maintenance of portfolio quality as measured by percentage of classified outstandings and resultant loan loss provisions, thereby minimizing adverse impact on Group profitability.</span></span></li><li><span><span>Minimize migration of credit exposures across internal risk grades through proactive portfolio surveillance and timely intervention.</span></span></li><li><span><span>Implement and enhance early warning detection frameworks to proactively identify emerging credit risks and ensure timely corrective action to minimize potential loan losses.</span></span></li><li><span><span>Ensure adherence to approved risk appetite across:</span></span><ul><li><span><span>Single obligor and group exposures</span></span></li><li><span><span>Sector concentrations</span></span></li><li><span><span>Country risk exposures</span></span></li><li><span><span>&nbsp;Product‑level limits</span></span></li></ul></li><li><span><span>Ensure robust portfolio monitoring through:</span></span><ul><li><span><span>Periodic portfolio reviews</span></span></li><li><span><span>Stress testing and scenario analysis</span></span></li><li><span><span>Risk rating migration tracking</span></span></li><li><span><span>Remedial action planning</span></span></li></ul></li></ul><p><span><span><strong>Credit Underwriting Governance</strong></span></span></p><br><ul><li><span><span>Provide oversight on underwriting standards and credit decisioning across all corporate lending propositions within assigned sector(s).</span></span></li><li><span><span>Evaluate and process credit proposals across bilateral, syndicated, structured, and project‑related lending facilities.</span></span></li><li><span><span>Ensure high quality of credit appraisals to minimize percentage of proposals returned or rejected by Credit Committees.</span></span></li><li><span><span>Maintain targeted turnaround time for credit processing in line with approved service level agreements.</span></span></li><li><span><span>Monitor volume of credit proposals processed to ensure adequate support to business origination without compromising underwriting standards.</span></span></li></ul><p><span><span><strong>Business Engagement &amp; Market Awareness</strong></span></span></p><br><ul><li><span><span>Partner with Relationship Managers and Team Leaders to structure optimal financing solutions aligned to sector‑specific client requirements.</span></span></li><li><span><span>Accompany Marketing Managers / Relationship Teams on client calls, where necessary, both domestic and international, to maintain awareness of prevailing market conditions and sectoral developments.</span></span></li><li><span><span>Provide credit advisory support on transaction structuring considering financial profile, collateral adequacy, industry outlook, and regulatory considerations.</span></span></li></ul><p><span><span><strong>Committee Participation &amp; Governance</strong></span></span></p><br><ul><li><span><span>Attend Credit Committee meetings as a regular member and provide sector‑specific credit insights to facilitate informed credit decisions.</span></span></li><li><span><span>Ensure proposals submitted for approval meet internal underwriting, documentation, and governance standards.</span></span></li><li><span><span>Contribute to discussions on sectoral portfolio performance, emerging risks, and credit risk mitigation strategies.</span></span></li></ul><span><span>Knowledge, Skills, and Experience</span></span><ul><li><span><span>MBA, CA, CFA, FRM, or equivalent postgraduate qualification in Finance, Banking, or Risk Management preferred.</span></span></li><li><span><span>Minimum 15-20 years of relevant banking experience with significant exposure to Corporate Credit Risk Management across diversified industry sectors with at least 5-7 years of managerial experience is preferred.</span></span></li><li><span><span>Expert knowledge of Corporate Banking lending products including bilateral, syndicated, structured, and project finance facilities.</span></span></li><li><span><span>Strong understanding of sector‑specific credit risk dynamics, financial analysis, and industry‑level business models across single or multiple assigned sectors.</span></span></li><li><span><span>Sound knowledge of regulatory frameworks, credit risk governance standards, and legal enforceability considerations impacting corporate lending transactions.</span></span></li><li><span><span>In‑depth expertise in collateral evaluation, security perfection, and associated legal frameworks across various asset classes.</span></span></li><li><span><span>Strong credit structuring skills with demonstrated ability to exercise sound judgment in evaluating complex and bespoke corporate financing solutions.</span></span></li><li><span><span>Excellent analytical capabilities encompassing qualitative, quantitative, and strategic assessment of credit proposals and portfolio risk trends.</span></span></li><li><span><span>Ability to work independently while managing multiple sector portfolios and competing priorities in a deadline‑driven environment.</span></span></li><li><span><span>Strong interpersonal, communication, and presentation skills for effective engagement with senior stakeholders and Credit Committees.</span></span></li><li><span><span>High proficiency in problem‑solving and credit decision‑making within delegated authority framework.</span></span></li><li><span><span>Demonstrated leadership capability to mentor underwriting teams and foster a strong institutional credit culture.</span></span></li><li><span><span>Proven underwriting expertise across multiple industry sectors and geographic markets.</span></span></li></ul><br> </div>

Job Purpose<br><br>The Emirates Group is a highly profitable business comprising of Emirates Airline, the largest international airline in the world and dnata, one of the world's biggest air services providers. With our headquarters located in the cosmopolitan emirate of Dubai, working with us puts you at the forefront of technological advances in the aviation industry while offering you a dynamic lifestyle.<br><br>If you're seeking a position that will allow you to thrive professionally and develop your career in aviation industry, look no further. There are openings for individuals who are passionate about traveling and enjoy collaborating with customers and colleagues across the world.<br><br>We are looking for exceptional individuals who can be a part of our Customer Service team. If successful, you will join an extensive training program which include systems training and customer service skills and then be allocated to an area across the group: Emirates Airport Services, dnata, Marhaba services and Contact Centre.<br><br>During The Hiring Process, You Can Expect<br><br>Step 1 – Apply<br><br>Submit your application and we’ll then send you an email to confirm that we’ve received your application.<br><br>Step 2 – Review<br><br>Our Recruitment Team will review your application.<br><br>Step 3 – Video Interview and Assessment<br><br>If you’re shortlisted for the role, we’ll send you a link to our on-demand, interactive and gamified video interview assessment via Hire Vue. This is most critical part of the process and required if you want to progress to the next stage.<br><br>Step 4 – Offer<br><br>If successful, we’ll send you an offer of employment which will include the benefits package for your role.<br><br>We have outlined below the specific job details for each of our roles:<br><br>I. Customer-facing Roles<br><br>Airport / Customer Service Agent (Emirates and Dnata)<br><br>As an Airport / Customer Services Agent, you will be one of the first welcoming faces our customers meet at Dubai International Airport, a leading global aviation hub. Every day brings the opportunity to guide travellers from around the globe through check-in, boarding, arrivals, and baggage services with confidence, care, and professionalism.<br><br>From assisting lounge customers to supporting families, unaccompanied minors, connecting passengers, and those needing extra assistance, you will play a key role in ensuring every journey feels seamless and stress-free.<br><br>In this role, you will gain strong operational expertise, develop your people and problem-solving skills, and build a career in a dynamic, fast-paced, and highly international environment.<br><br>Strong performance in this role can also unlock opportunities for career progression and internal moves across airport operations, customer services, and wider business areas.<br><br>Marhaba Service Agent<br><br>As a Marhaba Services Agent, you will deliver a personalized airport experience to our guests, supporting them across key touchpoints including check-in, immigration, boarding and baggage services. You will provide dedicated assistance to VIP customers, families, unaccompanied minors and passengers requiring additional support. This role allows you to build strong customer engagement and service excellence skills, while offering career growth across Marhaba’s services, airport operations, and customer experience functions.<br><br>II. Contact Centre Role<br><br>Customer Sales and Service Consultant<br><br>As a Contact Centre Customer Sales and Service Consultant, you will be the trusted voice of Emirates, delivering exceptional support and care throughout every stage of our customers’ journey. Your role is pivotal in creating seamless, reassuring experiences, whether you are helping customers plan their travel or resolving real-time queries with confidence and empathy. In this dynamic position, you will engage with customers across multiple communication channels, ensuring that every interaction reflects clarity, consistency, and up-to-date knowledge of our products and services. Your ability to actively listen, think critically, and communicate effectively will make customers feel valued and supported at all times.<br><br>Joining the Contact Centre fast-paced, multicultural environment means you will not only sharpen your communication, problem-solving, and sales expertise but also unlock clear pathways for career growth, both within the Contact Centre and across the wider Emirates Group.<br><br>Qualification<br><br>To be considered for Customer Service roles, you must meet the following requirements:<br><br>Fluency in both spoken and written English Fluency in any other language is a plus A levels/High School certificate Excellent interpersonal and customer service skills Willing to work in a shift environment PC based skills to operate Windows package (Microsoft Word/Excel/E-mail) Willing to wear uniform (Front-line customer facing roles) <br><br>In addition to the above, the job specific requirements for the Contact Centre role are:<br><br>Proficiency in English and at least one of the following languages is a must-have requirement for this position: Arabic, French, Czech, German, Italian, Japanese, Cantonese, Mandarin, Russian, Spanish, Polish, Portuguese. Customer and sales focus on providing excellent service and closing any sales opportunity. The ability to type accurately and quickly while maintaining excellent written communication is an essential requirement for the messaging-based role.<br><br>Experience the excitement of being on the front-line customer-facing roles with dnata, Marhaba and Emirates Airport Services Agents, or work behind the scenes as a Customer Sales and Service Consultant at the Contact Centre . You'll have the chance to work with a diverse team of professionals, interact with people from all over the world, and make a positive impact on the lives of travellers every day. Both full-time and part-time opportunities are available, providing flexibility to fit your lifestyle and career goals. Whether it be Emirates Airline or dnata, our goal is to ensure that our customers experience service is consistent with the Emirates Group high standards.<br><br>Salary & benefits<br><br>Join us in Dubai and enjoy attractive salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world.<br><br>Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website emiratesgroupcareers.com

Job Title: Synthetic Human Designer — AI Characters & Virtual Humans (1 Position)<br><br>About the Job<br><br>We are seeking a creative, interdisciplinary, and technically aware Synthetic Human Designer to design believable, expressive, and intelligent synthetic humans for AI-powered digital experiences. The successful candidate will work across visual appearance, digital identity, personality, behavior, movement, voice, emotion, and interaction to create synthetic humans that can communicate and behave coherently across different environments and contexts.<br><br>This is a hands-on role at the intersection of artificial intelligence, character design, digital humans, animation, storytelling, human behavior, real-time 3D, and human-AI interaction. The successful candidate will collaborate closely with AI specialists, character artists, 3D artists, animators, technical artists, writers, conversational designers, voice and performance teams, UX specialists, and developers to transform conceptual human characters into complete, interactive synthetic human experiences.<br><br>Responsibilities<br><br>Design synthetic humans from initial concept through visual, behavioral, interactive, and technical development.<br><br>Develop the overall design language of synthetic humans, including physical appearance, digital identity, personality, behavior, emotional characteristics, communication style, movement, voice, and presence.<br><br>Translate character concepts, narratives, functional requirements, cultural references, and user needs into coherent synthetic human designs.<br><br>Develop detailed character specifications covering identity, personality, background, motivations, values, goals, preferences, emotional range, behavioral patterns, and social characteristics.<br><br>Design realistic, stylized, or intentionally synthetic human appearances according to the creative and functional requirements of each project.<br><br>Collaborate with 3D artists to develop facial features, anatomy, body proportions, clothing, hair, materials, textures, and other visual elements.<br><br>Work with character and technical artists on facial rigs, blendshapes, body rigs, deformation systems, eye movement, lip synchronization, and expressive capabilities.<br><br>Design how synthetic humans communicate through facial expressions, gaze, posture, gestures, body language, movement, voice, and dialogue.<br><br>Collaborate with AI teams to connect visual character design with conversational intelligence, personality, memory, reasoning, behavior, and interaction.<br><br>Translate character concepts and behavioral intentions into practical AI requirements, prompts, system instructions, behavioral rules, examples, and evaluation criteria.<br><br>Design emotional and social behavior for synthetic humans across different situations, users, environments, and interaction contexts.<br><br>Define how synthetic humans respond to uncertainty, disagreement, conflict, unexpected events, emotional situations, misunderstandings, and changing circumstances.<br><br>Develop coherent relationships between personality, dialogue, facial expression, body language, voice, movement, and emotional state.<br><br>Collaborate with conversational designers and writers to ensure that dialogue and language consistently express the character's identity and personality.<br><br>Work with animation, motion capture, facial capture, and performance teams to develop believable human performance.<br><br>Coordinate with voice teams to establish voice characteristics, speech patterns, emotional delivery, tone, rhythm, and vocal identity.<br><br>Support integration of synthetic humans into real-time environments using platforms such as Unreal Engine, Unity, Meta Human, or comparable technologies.<br><br>Evaluate synthetic human behavior and performance for realism, coherence, responsiveness, emotional expression, continuity, and character consistency.<br><br>Identify gaps or inconsistencies between visual identity, personality, AI behavior, voice, animation, and interaction.<br><br>Participate in testing, role-play, scenario development, user research, and iterative character refinement.<br><br>Develop scenario libraries and edge cases to evaluate how synthetic humans behave across diverse interactions.<br><br>Establish design principles and evaluation criteria for believable synthetic human appearance, behavior, communication, emotional expression, and interaction.<br><br>Research emerging technologies in generative AI, digital humans, synthetic media, neural rendering, real-time character systems, conversational AI, performance capture, and intelligent avatars.<br><br>Explore new approaches to creating synthetic humans that can maintain persistent identities, relationships, memories, and evolving behavior over time.<br><br>Develop reusable design frameworks, specifications, documentation, and workflows for future synthetic human projects.<br><br>Work closely with multidisciplinary teams to ensure that creative, behavioral, technical, and user-experience requirements remain aligned throughout development.<br><br>Qualifications<br><br>Minimum BA/MA in Character Design, Animation, Digital Media, Computer Graphics, Interaction Design, Psychology, Cognitive Science, Game Design, Film, Visual Effects, Artificial Intelligence, Human-Computer Interaction, or a related field.<br><br>At least 3–5 years of experience in character design, digital humans, animation, interactive media, game development, virtual production, AI experiences, or a related field.<br><br>Demonstrable experience designing characters, digital humans, avatars, virtual humans, interactive agents, or comparable digital entities.<br><br>Strong understanding of human anatomy, facial expression, body language, movement, gesture, gaze, posture, and non-verbal communication.<br><br>Strong understanding of character development, personality, human behavior, emotion, social interaction, and narrative design.<br><br>Ability to translate abstract concepts such as personality, identity, emotion, and human behavior into concrete visual, behavioral, and interaction design specifications.<br><br>Familiarity with artificial intelligence, generative AI, conversational AI, large language models (LLMs), AI agents, or intelligent character systems.<br><br>Understanding of how AI-generated dialogue, personality, memory, behavior, voice, facial expression, and body movement can work together as a unified character system.<br><br>Practical familiarity with digital human and real-time character technologies such as Unreal Engine, Unity, Meta Human, Maya, Blender, ZBrush, Houdini, Motion Builder, Substance 3D, or comparable tools.<br><br>Understanding of 3D character development, rigging, skinning, facial systems, blendshapes, animation, materials, and real-time rendering.<br><br>Familiarity with motion capture, facial capture, performance capture, voice performance, lip synchronization, and character animation.<br><br>Experience collaborating with AI engineers, technical artists, animators, writers, designers, developers, performers, and UX specialists.<br><br>Strong visual and conceptual thinking combined with excellent attention to behavioral and technical detail.<br><br>Ability to analyze character behavior and identify inconsistencies between appearance, personality, dialogue, emotion, movement, and interaction.<br><br>Strong communication and documentation skills, with the ability to create character specifications, design guidelines, behavioral frameworks, and production briefs.<br><br>Ability to research emerging technologies and incorporate relevant developments into character and synthetic human design.<br><br>Strong problem-solving skills and ability to work effectively in multidisciplinary and rapidly evolving environments.<br><br>Experience with prototyping, testing, iteration, and user-centered evaluation of interactive characters or digital experiences.<br><br>Portfolio, showreel, or documented track record demonstrating relevant character, digital human, avatar, animation, AI, or interactive experience projects.<br><br>Fluency in English; additional languages are an asset.<br><br>What We Offer<br><br>The opportunity to design next-generation synthetic humans and AI-powered digital characters.<br><br>A highly interdisciplinary environment connecting artificial intelligence, character design, animation, storytelling, psychology, performance, real-time 3D, and human-AI interaction.<br><br>The opportunity to develop new approaches to creating believable, expressive, intelligent, and evolving synthetic humans.<br><br>Direct influence over the appearance, identity, personality, behavior, emotion, communication, and performance of digital humans.<br><br>The opportunity to explore emerging concepts of synthetic identity, artificial personality, digital presence, human-AI relationships, and intelligent characters.<br><br>Collaboration with creative and technical specialists working with advanced AI and immersive technologies.<br><br>The opportunity to experiment with emerging tools and production methods in generative AI, digital humans, real-time graphics, and interactive character systems.<br><br>Professional growth in an emerging field at the intersection of artificial intelligence, digital humans, synthetic media, and interactive experiences.<br><br>How to Apply<br><br>Please submit the following to farhang@parsikia.ir with subject line “Synthetic Human Designer — AI Characters & Virtual Humans”:<br><br>1.<br><br>CV (max 2 pages)<br><br>1.<br><br>Cover letter (1 page) describing relevant experience and why you are interested in synthetic humans and AI-powered characters<br><br>1.<br><br>Portfolio, showreel, or links to 3 relevant projects demonstrating character, digital human, avatar, animation, AI, or interactive experience design (PDF or URL)<br><br>1.<br><br>Two references (name, role, contact)<br><br>Shortlisted candidates will be invited for an interview and asked to complete a brief practical exercise involving the design of a synthetic human, including its visual identity, personality, behavioral framework, communication style, emotional characteristics, interaction scenarios, and proposed AI and performance requirements.<br><br>We welcome applications from candidates with diverse backgrounds and encourage cross-disciplinary practitioners with experience across artificial intelligence, character design, animation, psychology, storytelling, digital media, virtual production, performance, and emerging technologies to apply.

About Emirates Investment Bank:Emirates Investment Bank PJSC (EIBank) is an independent onshore private bank based in Dubai, United Arab Emirates, offering a wide range of banking and investment services to a select group of clients, supporting them through every stage of their wealth journey.<br>Established in 1976 by prominent UAE business families, EIBank offers bespoke solutions across the full range of wealth management services, from asset management and access to global markets to advisory services. <br>EIBank is a relationship driven bank, focused on building long-term partnerships. Our flexible and consultative approach enables us to offer customized products and solutions through innovative advice and services.<br>Job Purpose:Lead the operation, security, and continuous improvement of enterprise network and hybrid-cloud connectivity. The role covers Cisco routing, switching and firewall infrastructure, network access control and AAA, LAN/WAN, network security platforms, Microsoft Azure networking, application and API protection, Zero Trust remote access, high availability, disaster recovery, monitoring, incident response, vendor governance, and regulatory compliance within a banking environment.<br>Key Responsibilities Enterprise Network & Security Operations Administer, maintain, and secure enterprise LAN/WAN infrastructure including routers, switches, firewalls, VPN services, and related network platforms. Operate network and security platforms including next-generation firewalls (NGFW), web application firewalls (WAF), security analytics, centralized logging, monitoring, and management solutions. Perform firmware and software upgrades, hotfixes, hardening, high-availability maintenance, policy changes, and lifecycle activities for managed network and security devices. Manage firewall policies, routing, NAT, VPN, network segmentation, and access control changes using least-privilege principles and regular rule reviews. Monitor availability, capacity, performance, and resilience of network and security services, identifying and implementing improvements to prevent service disruption. Network Access Control & Device Administration Administer enterprise routing and switching environments, including Layer 2/Layer 3 switching, VLANs, trunking, routing, ACLs, redundancy, and secure device administration. Administer Network Access Control (NAC) and Authentication, Authorization, and Accounting (AAA) platforms, including 802.1X authentication and RADIUS-based access enforcement. Manage centralized administrative authentication, authorization, and accounting services for routers, switches, firewalls, and network devices using role-based access controls. Troubleshoot endpoint authentication, authorization policies, identity integration, NAC, RADIUS, and device administration issues across network infrastructure.<br>Cloud Networking & Hybrid Connectivity Design and operate cloud network architectures, including hub-and-spoke and landing-zone models using virtual networks, subnets, network segmentation, security controls, user-defined routing, and controlled traffic flows. Design, implement, and maintain hybrid connectivity between on-premises and cloud environments, including dedicated private connectivity and site-to-site VPN solutions, with appropriate redundancy and disaster recovery capabilities. Implement and troubleshoot cloud networking services, including private connectivity, load balancing, web application security, gateway services, and API connectivity. Design traffic steering through virtual network security appliances and troubleshoot stateful traffic-flow issues, including asymmetric routing, source/destination translation, return-path control, and private connectivity challenges. Participate in architecture and solution reviews to validate segmentation, resiliency, scalability, high availability, and secure connectivity before production deployment.<br>Network Security, WAF & Application Protection Implement and maintain firewall, IDS/IPS, web application firewall (WAF), reverse proxy, and application publishing controls for internet-facing and internal applications. Translate vulnerability assessment and penetration testing findings into network and application security controls such as rate limiting, URL filtering, access policies, TLS enhancements, and security header implementation. Configure and troubleshoot secure application and API traffic flows, path-based routing, digital certificates, certificate chains, and backend service connectivity across network and cloud security platforms. Review network exposure and security policies, remove unnecessary access, and validate changes with application and information security teams.<br>Zero Trust, Remote Access & Identity Integration Operate secure remote-access and Zero Trust Network Access (ZTNA) solutions, including access-policy management and endpoint connectivity services. Integrate remote-access platforms with enterprise identity providers using federated authentication, single sign-on (SSO), and multi-factor authentication (MFA). Support controlled third-party access through segmented network paths and privileged access management solutions. Plan and support remote-access client upgrades and technology migrations, including transitioning from legacy connectivity methods to modern secure access protocols.<br>Performance, Troubleshooting & Incident Response Provide Level 2/Level 3 support for complex network, security, cloud, and application connectivity incidents across on-premises and cloud environments. Perform packet captures, traffic-flow analysis, TCP/TLS troubleshooting, route validation, latency analysis, and security device investigations to isolate root causes. Troubleshoot connectivity across load balancers, private connectivity services, web application firewalls, gateways, and virtual network appliances. Conduct root cause analysis for major incidents and recurring faults, implementing corrective actions to improve service availability and performance. Coordinate technical incident response with internal teams, managed service providers, cloud service providers, and vendor support teams through to resolution.<br>Governance, Compliance & Change Management Work within formal change management and governance processes, assess technical risk, validate implementation and rollback plans, and ensure approved changes are executed and documented. Define and enforce network and cloud governance standards covering IP addressing, segmentation, security zoning, routing, firewall policies, and secure connectivity. Support audits and regulatory reviews by providing configuration evidence, network diagrams, security-control documentation, and remediation status reports. Coordinate internal and external vulnerability assessments and penetration testing activities and track remediation actions through closure. Maintain network architecture documentation, security policy records, IP address management records, standard operating procedures, and operational runbooks.<br>Technical Leadership & Vendor Management Act as a technical focal point for network, cloud, security, SOC/NOC, and managed service operations, validating proposed configurations before production deployment. Lead technical discussions for new solutions, migrations, architecture changes, and incident resolution with infrastructure, cloud, application, information security, and business stakeholders. Review service performance, SLA/KPI achievements, recurring incidents, and operational risks, escalating material gaps to management as required. Provide technical direction, mentoring, knowledge transfer, and troubleshooting support to engineering and operations teams, and review technical documentation from suppliers and service providers. Support onboarding of new technologies and service providers, including design validation, implementation planning, operational handover, and readiness assessments<br>Essential: Bachelor's degree in Computer Science, Information Technology, Network Engineering, Cybersecurity, or a related discipline. Desirable:Strong enterprise networking knowledge covering TCP/IP, VLANs, routing, switching, high availability, LAN/WAN, IPsec/SSL VPN, DNS, and network segmentation. Hands-on experience with Cisco enterprise routing and switching, Cisco firewall platforms, Cisco ISE, Network Access Control (NAC), 802.1X, RADIUS, TACACS+, and AAA. Hands-on experience with next-generation firewalls, WAF, IPS/IDS, SASE/ZTNA, remote access, and security monitoring platforms, preferably across Fortinet and Palo Alto Networks technologies. Hands-on experience with Microsoft Azure networking, hybrid cloud connectivity, network virtual appliances, Private Link/Private Endpoints, load balancing, WAF, and cloud network governance. Strong understanding of HTTP/HTTPS, TLS, certificates, NAT, stateful firewall behaviour, application publishing, and packet-level troubleshooting. Experience working in regulated environments with formal change management, audit evidence, vulnerability remediation, disaster recovery, and security compliance requirements. Relevant professional certifications such as Cisco CCNA/CCNP, Fortinet, Palo Alto Networks, or Microsoft Azure certifications are preferred. Strong written and verbal communication skills with the ability to explain technical risk, coordinate vendors, document solutions, and support critical incidents.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Senior Software Developer – Full Stack (PHP/Laravel)</p><p><br></p><p><b>Company:</b> ProtocolsOne FZCO</p><p><b>Location:</b> Dubai, UAE</p><p><b>Employment Type:</b> Full-Time</p><p><b>Work Mode:</b> On-Site</p><p><b>Salary:</b> AED 8,000 – AED 15,000 per month, depending on experience, technical expertise, and performance</p><p><b>Experience:</b> 7+ years preferred</p><p><br></p><p>About ProtocolsOne FZCO</p><p>ProtocolsOne FZCO is developing a comprehensive, integrated business technology platform that provides entrepreneurs and businesses with essential digital tools to manage and operate their businesses through a unified ecosystem.</p><p>The platform brings together multiple business-critical solutions, including SaaS applications, ERP, accounting and financial management, HR and employee management, CRM, business operations and workflow management, reporting and analytics, communication and collaboration tools, video conferencing, and other essential business applications.</p><p>We are looking for a highly skilled <b>Senior Software Developer – Full Stack (PHP/Laravel)</b> to take a key technical role in developing, integrating, maintaining, and scaling this platform.</p><p>Job Summary</p><p>We are seeking an experienced Full Stack Developer with strong expertise in <b>PHP, Laravel, Blade, HTML5, CSS3, and JavaScript</b>.</p><p>The successful candidate will be responsible for designing, developing, integrating, testing, optimizing, and maintaining multiple components of our multi-module business software platform.</p><p>The ideal candidate will have strong experience developing production-level web applications and be capable of translating business requirements into secure, scalable, reliable, and user-friendly software solutions.</p><p>Key Responsibilities</p><p>1. Full-Stack Development</p><ul><li>Design, develop, and maintain high-quality web applications using PHP and Laravel.</li><li>Build responsive and user-friendly interfaces using Laravel Blade, HTML5, CSS3, and JavaScript.</li><li>Develop reusable, maintainable, and scalable application components.</li><li>Build new modules and features based on business and product requirements.</li><li>Maintain and enhance existing applications and modules.</li><li>Optimize applications for security, reliability, scalability, and performance.</li></ul><p>2. PHP &amp; Laravel Development</p><ul><li>Develop robust backend applications using PHP and Laravel.</li><li>Design and implement business logic, workflows, services, middleware, and application architecture.</li><li>Develop and maintain controllers, models, services, migrations, jobs, and other Laravel components.</li><li>Design and maintain database relationships and efficient queries.</li><li>Implement authentication, authorization, role-based access control, and security mechanisms.</li><li>Follow clean coding standards and secure software development practices.</li></ul><p>3. Frontend Development</p><ul><li>Develop professional and responsive business interfaces using:</li><li>Laravel Blade</li><li>HTML5</li><li>CSS3</li><li>JavaScript</li><li>Build dashboards, forms, reports, administrative interfaces, and business workflows.</li><li>Ensure responsive and cross-browser compatibility.</li><li>Improve frontend usability and performance.</li><li>Collaborate with product and management teams to translate requirements into practical user experiences.</li></ul><p>4. ERP, SaaS &amp; Business Applications</p><p>Work across multiple interconnected business applications, including:</p><ul><li>ERP modules</li><li>Accounting and finance systems</li><li>HRMS and employee management</li><li>CRM and customer management</li><li>SaaS applications</li><li>Business workflow and operations systems</li><li>Reporting and analytics</li><li>Document and data management</li><li>Communication and collaboration tools</li><li>Video conferencing integrations</li><li>User and employee management systems</li></ul><p>The developer should be comfortable understanding complex business processes and translating them into reliable software functionality.</p><p>5. API &amp; System Integration</p><ul><li>Develop and maintain RESTful APIs.</li><li>Integrate internal and third-party systems and services.</li><li>Build secure communication between different modules and applications.</li><li>Integrate payment gateways, communication services, authentication systems, reporting services, and other third-party platforms.</li><li>Work with external APIs and SDKs.</li><li>Ensure reliable and secure data exchange between systems.</li><li>Troubleshoot API and integration issues.</li></ul><p>6. Database Development</p><ul><li>Design and maintain relational database structures.</li><li>Develop efficient database relationships and queries.</li><li>Optimize database performance.</li><li>Identify and resolve database bottlenecks.</li><li>Maintain data integrity and consistency.</li><li>Manage database migrations and schema changes safely.</li><li>Work with large and growing datasets.</li></ul><p>7. Architecture &amp; Scalability</p><ul><li>Contribute to the architecture and technical direction of the platform.</li><li>Design scalable applications capable of supporting increasing users, businesses, and transactions.</li><li>Identify technical bottlenecks and recommend improvements.</li><li>Develop modular and reusable software components.</li><li>Maintain clean, structured, and maintainable code.</li><li>Participate in architecture and technical decision-making.</li></ul><p>8. Testing, Debugging &amp; Quality</p><ul><li>Test new functionality before deployment.</li><li>Diagnose and resolve frontend, backend, database, and API issues.</li><li>Debug complex production and development problems.</li><li>Participate in code reviews.</li><li>Maintain development and coding standards.</li><li>Ensure new features do not negatively impact existing modules.</li><li>Improve application stability, security, and performance.</li></ul><p>9. Deployment &amp; Production Support</p><ul><li>Participate in application deployments and production releases.</li><li>Troubleshoot production issues.</li><li>Monitor application performance and identify technical problems.</li><li>Work with hosting and server infrastructure where required.</li><li>Maintain development, testing, and production environments.</li><li>Contribute to improving deployment and release processes.</li></ul><p>10. Security</p><ul><li>Follow secure software development practices.</li><li>Protect user, financial, and business data.</li><li>Implement appropriate authentication and authorization mechanisms.</li><li>Identify and address application vulnerabilities.</li><li>Apply web, API, and database security best practices.</li><li>Implement appropriate access controls across different business modules and user roles.</li></ul><p>11. Technical Ownership</p><ul><li>Take ownership of assigned modules and projects from development through deployment.</li><li>Analyze business requirements and recommend technically appropriate solutions.</li><li>Estimate development effort and timelines.</li><li>Identify technical risks at an early stage.</li><li>Deliver reliable and production-ready software.</li><li>Mentor junior and mid-level developers when required.</li><li>Maintain high standards of code quality and technical documentation.</li></ul><p>Required Technical Skills</p><p>Essential</p><ul><li>Strong PHP development experience.</li><li>Strong Laravel framework experience.</li><li>Laravel Blade.</li><li>HTML5 and CSS3.</li><li>JavaScript.</li><li>RESTful API development and integration.</li><li>Relational database development and optimization.</li><li>Git and version control.</li><li>Full-stack web application development.</li><li>Debugging and performance optimization.</li><li>Software architecture and development best practices.</li><li>Strong understanding of authentication, authorization, and access control.</li></ul><p>Strongly Preferred</p><ul><li>Experience developing ERP or business-management software.</li><li>Experience building SaaS platforms.</li><li>Experience with accounting or financial systems.</li><li>Experience with HRMS or HR applications.</li><li>Experience with CRM systems.</li><li>Experience integrating third-party APIs.</li><li>Payment gateway integration experience.</li><li>Real-time communication systems experience.</li><li>Video conferencing/API integration experience.</li><li>Experience with large-scale or multi-module applications.</li><li>Cloud or server deployment experience.</li><li>Experience working with enterprise-level databases.</li><li>Strong understanding of application and API security.</li></ul><p>Experience Requirements</p><ul><li><b>7+ years</b> of professional software development experience preferred.</li><li>Strong hands-on PHP and Laravel experience is essential.</li><li>Proven experience developing and maintaining production-level applications.</li><li>Experience working with complex, multi-module software platforms is highly desirable.</li><li>UAE experience is <b>not mandatory</b>.</li><li>Candidates with strong international experience will be considered.</li></ul><p>Ideal Candidate Profile</p><p>The ideal candidate is more than someone who can complete assigned coding tasks. We are looking for a developer who can take ownership of technical solutions and contribute to the long-term development of the platform.</p><p>You should be:</p><ul><li>Technically strong and hands-on.</li><li>Capable of independently solving complex technical problems.</li><li>Experienced with large or multi-module software platforms.</li><li>Strong in software architecture and development practices.</li><li>Business-process oriented.</li><li>Able to translate business requirements into effective technical solutions.</li><li>Comfortable taking ownership of projects and modules.</li><li>Detail-oriented and quality-conscious.</li><li>Strong in debugging and troubleshooting.</li><li>Comfortable working independently and as part of a development team.</li><li>Willing to continuously learn and adopt new technologies.</li><li>Comfortable working in a fast-paced product-development environment.</li></ul><p>Education</p><ul><li>Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field is preferred.</li><li>Equivalent professional experience and strong technical expertise will also be considered.</li></ul><p>What You Will Work On</p><p>The selected candidate will contribute to the development of a large integrated business software ecosystem rather than a single standalone application.</p><p>The platform will connect multiple business functions, including:</p><p><b>SaaS → ERP → Accounting → HR → CRM → Business Operations → Reporting → Communication → Video Conferencing → Additional Business Tools</b></p><p>The objective is to create a unified technology ecosystem that enables businesses and entrepreneurs to manage a significant portion of their day-to-day operations through one integrated platform.</p><p>This role therefore requires someone who is comfortable working across different modules, understanding how systems interact, developing integrations, and building software that can scale as the platform grows.</p><p>Compensation</p><p><b>AED 8,000 – AED 15,000 per month</b></p><p>The final salary will be determined based on:</p><ul><li>Technical expertise.</li><li>Years and relevance of experience.</li><li>PHP and Laravel proficiency.</li><li>Enterprise software experience.</li><li>Architecture and problem-solving capabilities.</li><li>Relevant project experience.</li><li>Overall performance during the recruitment process.</li></ul><p>Candidates with exceptional technical capabilities and highly relevant experience may be considered at the upper end of the salary range.</p><p>Why Join ProtocolsOne FZCO?</p><ul><li>Work on a large-scale, multi-module business technology platform.</li><li>Contribute to the architecture of a growing technology product.</li><li>Work across SaaS, ERP, accounting, HR, CRM, and other business applications.</li><li>Gain exposure to complex integrations and modern business technologies.</li><li>Take significant ownership of software products and modules.</li><li>Work in a product-focused and growing environment.</li><li>Opportunity to progress toward senior technical or leadership responsibilities as the platform expands.</li></ul><p>How to Apply</p><p>Candidates should submit an updated CV highlighting relevant experience in:</p><ul><li>PHP and Laravel</li><li>SaaS platforms</li><li>ERP and enterprise applications</li><li>Accounting or financial systems</li><li>HRMS</li><li>CRM</li><li>REST APIs and third-party integrations</li><li>Large-scale or multi-module software platforms</li></ul><p>Only candidates with strong practical software development experience will be considered.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>PHP and Laravel</li><li>SaaS platforms</li><li>ERP and enterprise applications</li><li>Accounting or financial systems</li><li>HRMS</li><li>CRM</li><li>REST APIs and third-party integrations</li><li>Large-scale or multi-module software platforms</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Vacancy Announcement</strong></p><br> <p><strong>Secretariat of the International Renewable Energy Agency (IRENA)</strong></p><br> <p><strong>Knowledge, Policy and Finance Centre (KPFC)</strong></p><br> <p><strong>Publication/Transmission Date:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;15 July 2026</strong></p><br> <p><strong>Deadline for Application:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;14 August 2026&nbsp;</strong>(at midnight, Abu Dhabi Local Time)</p><br> <p><strong>Title and Grade:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp; Associate Programme Officer – RE Site Assessment, P-2</strong></p><br> <p><strong>Indicative Annual Salary:&nbsp;</strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; &nbsp;&nbsp;<strong>(a.) Annual Net Salary:</strong> <strong>USD 56,046.00 to USD 65,346.00</strong><strong>[1]</strong></p><br> <p><strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; (b.) Post Adjustment: USD</strong> <strong>31,329.72 to USD 36,528.36</strong><strong>[2]</strong></p><br> <p><strong>Duration of Appointment:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; One year, with possible extension</strong></p><br> <p><strong>Duty Station:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp; Abu-Dhabi, United Arab Emirates&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</strong></p><br> <p><strong>Date for Entry on Duty:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; As soon as possible</strong></p><br> <br> <p><strong><u>Background</u></strong>&nbsp;</p><br> <p>The International Renewable Energy Agency (IRENA) is an inter-governmental organisation mandated with the widespread and increased adoption and sustainable use of all forms of renewable energy. At present, IRENA has 161 Members (160 States and the European Union) that acceded to its Statute, and 22 additional States in the process of accession. IRENA supports countries in their transition to a sustainable energy future and serves as the principal platform for international cooperation, a centre of excellence, and a repository of policy, technology, resource, and financial knowledge on renewable energy. The Agency implements its mandate with the view of sustainable development, increased energy security, and low-carbon economic growth and prosperity.</p><br> <p>Within this mandate, the focus of the Knowledge, Policy, and Finance Centre (KPFC) is on collecting data, developing knowledge platforms and conducting analysis to support the creation of enabling environments for investment and growth in renewables. This entails analytical work on policy and finance, building a gateway to knowledge, giving input to advisory services that the Agency provides to its member states and at regional levels, and targeted engagement with the private sector and civil society.</p><br> <p>The Global Atlas platform continues to evolve both in the scope of renewable energy resource datasets available on the platform and in the number and kind of support services available to the member states. As a platform, it currently hosts more than 2000 renewable energy resource maps and has been used so far by more than 200,000 professionals worldwide. The Global Atlas geospatial and time-series services, such as the prefeasibility site assessment, has supported several countries in screening several potential sites for solar and wind projects. It consists of assessing both technical and&nbsp;financial viability of prospective onshore and offshore solar and wind sites&nbsp;that can be earmarked for renewable energy development. With this service, IRENA provides both power production and financial modelling to countries all over the world. Recent works carried out in this regard include models and reports on over 150 solar and wind sites in Cape Verde, The Comoros, Namibia, Mali, Zimbabwe, Swaziland and Nigeria.</p><br> <p>The prospective recruit will support the division in assisting member countries of the Agency with the existing services – site assessment and generation profiles for transmission grid extension and stability modelling. The recruit will also support the agency in extending the site assessment service to cover new technology configurations and end-use applications, such as stability simulations, power purchase agreement options modelling, and others.</p><br> <p><strong><u>Duties and Responsibilities</u></strong></p><br> <p>Under the overall guidance of the Director of KPFC, and in close cooperation with the lead of the Renewable Energy Resource Assessment team, the Associate Programme Officer&nbsp;will perform the following duties:</p><br> <ul> <li>Support countries with the existing prefeasibility site assessment service and generation profiles calculations;</li> <li>Contribute to the development of the site assessment services to cover new technology configurations and end-use applications;&nbsp;</li> <li>Contribute to writing reports related to renewable energy resource assessment;</li> <li>Support the activities of the renewable energy resource assessment team, and ensure coordination with other teams and divisions within IRENA on topics such as renewable energy resources;</li> <li>Participate and assist in the design and implementation of outreach and communication activities, including the development of training materials, presentations, talking points, and other relevant inputs for the head of the unit and upper management, and delivery of workshops;</li> <li>Perform other duties as required.&nbsp;</li> </ul> <p><strong><u>Competencies</u></strong></p><br> <p><strong>Professionalism:</strong> Shows pride in work and in achievements; demonstrates growing professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.</p><br> <p><strong>Communication:&nbsp;</strong>Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; demonstrates openness in sharing information and keeping people informed.</p><br> <p><strong>Teamwork:</strong> Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision.</p><br> <p><strong><u>Qualifications</u></strong></p><br> <p><strong>Education:&nbsp;</strong>Advanced university degree (Master’s degree or equivalent) in engineering, with a focus on renewables. A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree.&nbsp;</p><br> <p><strong>Experience</strong>: A minimum of 2 years of proven work experience in field of renewable energy resource assessment, with an advance&nbsp;knowledge on&nbsp;renewable energy potential assessment, prefeasibility site assessment, and power modelling. Demonstrated ability to implement projects with good analytical skills and to produce reports and papers on renewable energy resource assessment is desirable.&nbsp;</p><br> <p><strong>Language</strong>: Excellent command of written and spoken English is essential. Fluency in other languages would be of additional benefit.</p><br> <p><strong>Skills</strong>: Strong quantitative and data analytical skills, and Excel/IT skills are required. Good knowledge of programming with Python is desirable.</p><br> <p>Qualified candidates must apply for the abovementioned vacancy on-line through IRENA’s recruitment platform, Taleo, by submitting a complete and comprehensive CV and a letter of interest, including details of three professional references who will be contacted if their application is shortlisted.</p><br> <p>Applications from qualified women, especially from nationals of developing countries, are highly encouraged.</p><br> <p>Please note that only candidates under serious consideration will be contacted for an interview and will receive notice of the outcome of the selection process.</p><br> <p><i><strong>[1]</strong></i><i> IRENA provides similar ICSC benefits and entitlements, including rental subsidy, education grant (for school aged children), annual leave, health insurance, provident fund, etc. as would be applicable.</i></p><br> <p>[2]&nbsp;<i>The post adjustment is a variable component that is adjusted periodically to reflect changes in the cost of living in a duty station. Post adjustment multiplier for Abu Dhabi duty station is currently <strong>58.4%,</strong>&nbsp;determined by the International Civil Service Commission and subject to change without prior notice.</i></p><br> <br> <br><br> </div>

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director of Marketing based in United Arab Emirates.<br><br>This is a senior, commercially minded marketing leadership role focused on turning brand awareness into measurable revenue and scalable growth. You will own the full marketing strategy across acquisition, conversion, retention, lifecycle, brand, content, and community. As a player-coach, you will lead the Marketing team while staying close to performance data, creative execution, and optimization. You will work closely with senior leadership and cross-functional teams to support growth and expansion into new markets. The role combines strategic ownership with hands-on execution in a fast-moving, high-growth environment. You will also build the systems, playbooks, and processes needed to scale marketing efficiently across multiple locations. This is an opportunity for a bold, data-driven leader who knows how to build a memorable brand while delivering strong commercial results.<br><br>Accountabilities<br><br>Own and evolve the overall marketing strategy across growth, lifecycle, brand, content, and community, translating company growth and revenue objectives into clear priorities, budgets, KPIs, and measurable outcomes. Lead marketing analytics and reporting, maintaining clear visibility into channel performance, customer behavior, acquisition, conversion, retention, and lifetime value. Develop a deep understanding of target customers and use behavioral insights to improve the full customer journey from discovery through purchase, repeat visits, and advocacy. Own profitable customer acquisition and ticket sales across markets, overseeing paid media, SEO, and other growth channels while driving continuous testing and optimization of CAC, ROAS, conversion, and LTV. Oversee e-commerce and digital conversion performance, including landing pages, offers, booking journeys, mobile experiences, and checkout. Build repeatable marketing playbooks for launching and scaling new locations, working closely with Operations to align marketing investment with ticket inventory, seasonality, and market performance. Identify and test new channels, audiences, offers, partnerships, and creative concepts to unlock additional growth opportunities. Own retention and loyalty initiatives across email, SMS, memberships, referrals, reactivation, and other lifecycle programs designed to increase repeat visits, frequency, and customer lifetime value. Use segmentation and customer insights to create relevant, personalized communications and partner with Customer Experience to translate feedback into improvements. Protect and evolve the brand as the business expands, leading content, social, creator, influencer, PR, community, and local activation strategies. Develop campaigns and experiences that generate genuine participation, conversation, sharing, and advocacy across markets. Lead, coach, and develop the Marketing team while maintaining hands-on involvement in execution and performance optimization. Manage agencies, freelancers, and external partners, setting clear expectations and holding them accountable for measurable results. Establish the right balance of internal and external capabilities as the marketing function scales. Build efficient systems, reporting structures, processes, and playbooks that allow Marketing to support significantly more locations without proportional headcount growth. Recruit and develop high-performing marketing talent and establish strong collaboration across Marketing, Operations, Sales, Customer Experience, Technology, and Expansion. Balance long-term brand building with the immediate commercial priorities of a rapidly growing business.<br><br>Requirements<br><br>8+ years of progressive marketing experience, including experience leading, coaching, and developing a marketing team. Proven experience in a consumer-facing, multi-location, DTC, e-commerce, wellness, hospitality, or experience-led business. Strong commercial understanding of the complete customer funnel, including acquisition, conversion, retention, lifecycle marketing, and customer lifetime value. Significant e-commerce experience, including digital conversion, landing pages, offers, booking or checkout flows, and the journey from acquisition to purchase. Broad expertise across performance marketing, lifecycle/CRM, brand, content, social, and organic growth. Experience launching, scaling, or optimizing multiple markets, locations, or regions. Strong understanding of digital customer journeys and conversion rate optimization. Experience managing meaningful marketing budgets and making investment decisions based on performance and commercial return. Significant experience managing external agencies and partners, with the ability to establish clear targets and hold them accountable for results. Proven people leadership skills and a track record of building and developing high-performing teams. Strong analytical and commercial instincts, with confidence working directly with CAC, ROAS, conversion, retention, and LTV metrics. Strong brand and creative judgment, with an understanding of how brand-building and performance marketing can reinforce one another. Highly organized and execution-focused, with strong project management skills and the ability to prioritize multiple workstreams while maintaining accountability. Comfortable moving between high-level strategy and hands-on execution, including stepping into the details when performance needs improvement. Adaptable, ambitious, and comfortable taking calculated risks in a fast-paced, high-growth environment. Strong communication and collaboration skills, with the ability to influence senior stakeholders and work effectively across multiple functions. A values-driven mindset aligned with creating happiness, caring deeply, adapting quickly, showing up consistently, and continually raising the bar.<br><br>Benefits<br><br>Target total cash compensation of $132K–$174K CAD. Base salary of $110K–$145K CAD. Annual performance bonus of up to 20%. Equity participation available for the right candidate. Remote work flexibility around the world. Flexible working hours between 8:00 AM and 7:00 PM.15 paid vacation days per year.3 paid wellbeing days per year. Annual team retreat. Opportunity to work in an environment centered around puppies and wellbeing. Unlimited complimentary classes for you, family, and friends. Access to networking opportunities and unique invite-only events. Opportunity to work with major global companies, brands, and high-profile clients. Significant opportunities for career growth and progression within a fast-growing startup.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

岗位定位作为集团薪酬福利体系建设的核心负责人，牵头搭建并迭代全集团标准化薪酬福利体系，统筹跨国公司薪酬管理与落地工作，结合全球人力资源战略与业务发展需求，优化薪酬激励机制，确保薪酬体系的合规性、竞争力与公平性，为集团人才吸引、留存及激励提供坚实支撑，兼具体系搭建、跨国协同与落地执行能力。<br>核心职责1. 薪酬福利体系搭建与优化：主导构建覆盖全集团（含境内外分支机构）的薪酬福利体系，包括薪酬结构设计、职级薪酬宽带、绩效薪酬联动、福利方案（五险一金、补充商业保险、弹性福利等）制定，结合行业标杆与集团战略持续迭代优化，建立科学的薪酬调整与优化机制。2. 统筹股权长期激励体系的全流程设计与落地，结合公司战略发展规划、行业竞争格局及核心人才激励需求，搭建科学合理、兼具吸引力与约束性的股权激励框架（含期权、限制性股票、虚拟股权等多种激励模式）；牵头开展激励对象筛选、授予价格测算、行权条件设定、激励期限规划等核心工作，确保激励方案合规合法、贴合公司实际且具备可执行性；联动法务、财务、人力等相关部门，推进激励方案的合规审核、备案登记及落地实施，解决实施过程中的各类专业问题；定期跟踪股权激励方案的执行效果，结合公司经营状况、市场环境变化及激励反馈，优化调整激励策略，持续发挥长期激励对核心人才的绑定、激励作用，支撑公司人才梯队建设与战略目标达成。3. 跨国薪酬管理与落地：统筹跨国公司薪酬建设工作，协调境内外薪酬政策衔接，适配不同国家/地区的劳动法规、税收政策及薪酬市场行情，解决跨国薪酬发放、汇率换算、跨境合规等核心问题，确保全球薪酬管理工作高效落地。4. 薪酬合规与风险管控：深入研究全球各区域薪酬相关法律法规（劳动法、税法、社保政策等），建立薪酬合规审查机制，定期开展薪酬合规自查与风险评估，规避跨国薪酬运营风险，确保集团薪酬工作全流程合规。5. 薪酬数据分析与优化：建立薪酬数据分析体系，定期开展薪酬竞争力分析、内部公平性分析、薪酬成本测算与管控，输出薪酬分析报告，为集团薪酬策略调整、人才激励决策提供数据支撑，实现薪酬成本精准管控与效能最大化。6. 跨部门与跨国协同：联动集团各业务线、海外分支机构及人力资源各模块，对接薪酬福利需求，推动薪酬体系在全球范围内落地执行；协同财务、法务部门，解决薪酬发放、税务筹划、合规审核等跨部门事宜，搭建顺畅的跨国协同机制。7. 薪酬体系宣导与落地支持：负责集团薪酬福利政策的宣导与培训工作，解答境内外员工及管理层关于薪酬福利的疑问；指导各区域薪酬落地执行，收集反馈并持续优化流程，提升员工对薪酬福利体系的认可度。<br>任职要求1. 学历背景：本科及以上学历，人力资源管理、工商管理、会计学、经济学等相关专业优先，持有C&B相关专业认证（如CCP、GRP）者加分。2. 工作经验：8年以上薪酬福利相关工作经验，其中至少3年互联网大厂（头部互联网企业）薪酬管理岗经验，具备完整的薪酬福利体系从0到1搭建及迭代优化全流程经验，拥有跨国公司薪酬建设与管理实战经验。3. 核心能力：具备扎实的薪酬福利体系搭建能力，熟悉境内外薪酬结构设计、福利方案制定及跨国薪酬管理逻辑；具备优秀的数据分析能力与问题解决能力，能通过数据驱动薪酬策略优化；具备较强的项目管理能力与抗压能力。4. 语言能力：英语可作为工作语言，能熟练用英语进行跨文化商务沟通、撰写英文薪酬政策文件、主导英文跨国会议，适配全球薪酬协同工作需求。5. 其他要求：具备敏锐的行业洞察力与全局思维，能将薪酬管理工作与集团战略、跨国业务发展深度结合；熟悉全球主要国家/地区薪酬合规政策，原则性强，注重细节；具备优秀的跨部门、跨国协同能力与沟通表达能力，认同集团文化。<br>Position Overview As the core person in charge of the group's compensation and benefits system construction, you will take the lead in building and iterating the group-wide standardized compensation and benefits system, oversee the compensation management and implementation of multinational companies, optimize the compensation incentive mechanism in combination with global human resource strategies and business development needs, ensure the compliance, competitiveness and fairness of the compensation system, and provide solid support for the group's talent attraction, retention and motivation. You should be equipped with capabilities in system construction, cross-border collaboration and on-site execution.<br>Core Responsibilities1. Compensation and Benefits System Construction and Optimization: Lead the construction of a compensation and benefits system covering the entire group (including domestic and foreign branches), including salary structure design, salary band for job levels, performance-salary linkage, and formulation of benefit plans (five social insurance and one housing fund, supplementary commercial insurance, flexible benefits, etc.). Continuously iterate and optimize in combination with industry benchmarks and group strategies, and establish a scientific salary adjustment and optimization mechanism.2. Be responsible for overall planning the full-process design and implementation of the equity long-term incentive system. Combine the company's strategic development plan, industry competition pattern and core talent incentive needs to build a scientific, reasonable, attractive and binding equity incentive framework (including various incentive models such as stock options, restricted stocks, and virtual equity); take the lead in core work such as screening incentive objects, calculating grant prices, setting exercise conditions, and planning incentive periods to ensure that the incentive plan is compliant, in line with the company's reality and executable; coordinate with relevant departments such as legal affairs, finance and human resources to promote the compliance review, filing registration and implementation of the incentive plan, and solve various professional problems in the implementation process; regularly track the implementation effect of the equity incentive plan, optimize and adjust the incentive strategy according to the company's operating conditions, changes in the market environment and incentive feedback, continuously exert the binding and incentive effect of long-term incentives on core talents, and support the company's talent echelon construction and the achievement of strategic goals.3. Multinational Compensation Management and Implementation: Oversee the compensation construction of multinational companies, coordinate the connection of domestic and foreign compensation policies, adapt to labor laws, tax policies and compensation market conditions in different countries/regions, solve core issues such as cross-border salary payment, exchange rate conversion and cross-border compliance, and ensure the efficient implementation of global compensation management work.4. Compensation Compliance and Risk Control: In-depth study of compensation-related laws and regulations (labor laws, tax laws, social security policies, etc.) in various global regions, establish a compensation compliance review mechanism, conduct regular compensation compliance self-inspections and risk assessments, avoid cross-border compensation operation risks, and ensure the full-process compliance of the group's compensation work.5. Compensation Data Analysis and Optimization: Establish a compensation data analysis system, regularly conduct compensation competitiveness analysis, internal fairness analysis, compensation cost calculation and control, issue compensation analysis reports, provide data support for the group's compensation strategy adjustment and talent incentive decisions, and realize precise control of compensation costs and maximum efficiency.6. Cross-departmental and Cross-border Collaboration: Collaborate with various business lines of the group, overseas branches and various HR modules to meet compensation and benefits needs and promote the global implementation of the compensation system; coordinate with finance and legal departments to solve cross-departmental matters such as salary payment, tax planning and compliance review, and build a smooth cross-border collaboration mechanism.7. Compensation System Advocacy and Implementation Support: Responsible for the advocacy and training of the group's compensation and benefits policies, answering questions from domestic and foreign employees and management about compensation and benefits; guiding the implementation of compensation in various regions, collecting feedback and continuously optimizing processes, and improving employees' recognition of the compensation and benefits system.<br>Requirements1. Educational Background: Bachelor's degree or above, major in Human Resource Management, Business Administration, Accounting, Economics or related fields is preferred. Those with C&B-related professional certifications (such as CCP, GRP) will be given priority.2. Work Experience: More than 8 years of work experience in compensation and benefits, including at least 3 years of experience in compensation management positions in leading internet companies. Possess full-process experience in building and iterating the compensation and benefits system from scratch, and have practical experience in compensation construction and management of multinational companies.3. Core Capabilities: Have solid capabilities in building compensation and benefits systems, familiar with domestic and foreign salary structure design, benefit plan formulation and cross-border compensation management logic; have excellent data analysis capabilities and problem-solving skills, and can drive the optimization of compensation strategies through data; have strong project management capabilities and pressure resistance.4. Language Ability: English can be used as a working language, proficient in cross-cultural business communication in English, writing English compensation policy documents, and leading English cross-border meetings to meet the needs of global compensation collaboration.5. Other Requirements: Have keen industry insight and overall thinking, and be able to deeply integrate compensation management work with group strategy and cross-border business development; familiar with compensation compliance policies in major global countries/regions, with strong principles and attention to details; have excellent cross-departmental and cross-border collaboration capabilities, communication and expression skills, and recognize the group culture.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Summary We are seeking a highly experienced Senior Oracle Fusion EPM Consultant with strong expertise in Oracle Enterprise Performance Management (EPM) Cloud and government business processes to support the analysis, design, , optimization, and continuous improvement of enterprise performance management solutions.<br> The role requires a deep understanding of planning, budgeting, forecasting, financial consolidation, close, reconciliation, reporting, metadata governance, and performance management , with a strong focus on public sector and government operating models.<br> The consultant will work closely with business users, finance teams, functional consultants, technical teams, solution architects, project managers, and implementation partners to translate government performance management requirements into effective Oracle EPM solutions that are compliant, efficient, scalable, and aligned with organizational policies, regulatory requirements, and digital transformation objectives.<br> Key Responsibilities EPM Strategy &amp; Solution Leadership Lead end-to-end business and functional analysis activities for Oracle Fusion EPM Cloud implementations, enhancements, and support initiatives.<br> Analyze current-state and future-state performance management processes across government functions and translate them into clear functional and business requirements.<br> Facilitate workshops, interviews, and working sessions with stakeholders to gather, validate, and prioritize planning, budgeting, forecasting, reporting, and metadata governance requirements.<br> Document business needs, process flows, use cases, user stories, functional specifications, and acceptance criteria for EPM solutions.<br> Identify process gaps, inefficiencies, control weaknesses, and opportunities for automation, standardization, and improved performance visibility.<br> Support business process reengineering initiatives to align government planning, reporting, and metadata governance processes with Oracle EPM best practices.<br> Work closely with functional teams to ensure business requirements are accurately reflected in solution design and configuration.<br> Oracle Fusion EPM Application Support Support business analysis and solution design across Oracle Fusion EPM modules such as: Planning Enterprise Planning and Budgeting Cloud Service (EPBCS) Financial Consolidation and Close Cloud Service (FCCS) Account Reconciliation Cloud Service (ARCS) Tax Reporting Cloud Service (TRCS) Profitability and Cost Management Cloud Service (PCMCS) Enterprise Data Management Cloud Service (EDMCS) Narrative Reporting FreeForm and custom EPM applications Understand Oracle EPM application capabilities and map them to government business requirements.<br> Assist in defining configuration requirements, business rules, calculation logic, approval flows, metadata structures, and operational controls.<br> Validate that Oracle EPM functionality supports statutory, operational, management, and reporting requirements.<br> Collaborate with functional consultants to ensure planning, consolidation, metadata governance, and reporting processes are configured correctly and efficiently.<br> Support issue analysis, root cause identification, and resolution of business and functional defects.<br> Planning, Budgeting &amp; Forecasting Expertise Analyze and document government-specific planning, budgeting, and forecasting processes.<br> Support processes related to: Budget preparation and annual planning Multi-year financial forecasting Workforce and compensation planning Capital and operating expenditure planning Revenue and funding projections Scenario modeling and what-if analysis Budget allocation and version control Performance monitoring against approved budgets Understand public sector budget cycles, approval hierarchies, funding constraints, and fiscal governance requirements.<br> Ensure planning processes align with government regulations, internal controls, and policy frameworks.<br> Support transformation of manual or spreadsheet-based planning processes into standardized Oracle EPM workflows.<br> Assist in defining controls for transparency, accountability, traceability, and compliance in budgeting and forecasting.<br> Consolidation, Close &amp; Reconciliation Support financial close and consolidation processes using Oracle EPM Cloud solutions.<br> Analyze and document consolidation requirements, including intercompany eliminations, ownership structures, currency translation, and journal adjustments.<br> Support account reconciliation processes, balance validation, and close task management.<br> Assist in defining close calendars, workflow dependencies, certification requirements, and exception handling.<br> Validate that consolidation and reconciliation processes support auditability, accuracy, and statutory reporting requirements.<br> Collaborate with finance and accounting teams to improve close efficiency and reduce manual effort.<br> Support issue resolution related to consolidation logic, reconciliation mismatches, and close process delays.<br> Metadata Governance &amp; Enterprise Data Management (EDMCS) Support enterprise metadata governance activities using Oracle Enterprise Data Management Cloud Service (EDMCS) .<br> Analyze and document requirements for chart of accounts, hierarchies, dimensions, reference data, and master data governance.<br> Assist in defining metadata workflows, approvals, validations, and synchronization processes across EPM and source systems.<br> Support the design and maintenance of dimension structures, node hierarchies, mappings, and version control processes.<br> Ensure metadata changes are controlled, auditable, and aligned with enterprise governance standards.<br> Collaborate with finance, master data, and technical teams to manage metadata lifecycle activities effectively.<br> Support integration of EDMCS with Planning, FCCS, ARCS, and other Oracle EPM applications to maintain consistency across the enterprise.<br> Identify opportunities to improve metadata quality, governance efficiency, and cross-application alignment.<br> Reporting, Analytics &amp; Performance Management Support business reporting requirements including operational, management, statutory, and performance reports.<br> Work with functional and technical teams to define reporting needs and validate outputs from Oracle EPM applications.<br> Assist in designing dashboards, scorecards, management reports, and Narrative Reporting packs.<br> Develop and maintain reporting structures that support executive summaries, commentary, variance explanations, and board-level reporting.<br> Ensure business processes and system configurations support auditability, transparency, and regulatory compliance.<br> Support preparation of evidence and documentation for audits, reviews, and governance checks.<br> Identify opportunities to improve reporting accuracy, timeliness, usability, and decision-making support.<br> Support KPI definition, performance tracking, and variance analysis across planning and actuals.<br> Government Business Process Expertise Analyze and document government-specific business processes, policies, and compliance requirements.<br> Support processes related to: Budget preparation and control Public expenditure management Financial planning and forecasting Fund allocation and utilization tracking Grants and program funding analysis Statutory reporting and compliance Performance monitoring and management reporting Multi-entity and multi-fund consolidation Understand public sector governance structures, approval hierarchies, audit requirements, and segregation of duties.<br> Ensure business processes align with government regulations, internal controls, and policy frameworks.<br> Support transformation of manual or legacy government processes into standardized Oracle EPM workflows.<br> Assist in defining controls for transparency, accountability, traceability, and compliance.<br> Requirements Gathering &amp; Documentation Prepare detailed business requirement documents, process maps, gap analyses, fit-gap assessments, and solution summaries.<br> Translate business needs into functional requirements that can be used by functional and technical teams.<br> Maintain traceability between business requirements, solution design, testing, and deployment deliverables.<br> Document business rules, calculation logic, exception handling, approval matrices, metadata governance rules, and reporting needs.<br> Support preparation of training materials, user guides, and operational procedures.<br> Ensure documentation is clear, complete, accurate, and aligned with project governance standards.<br> Testing &amp; Validation Support unit testing, system integration testing (SIT), user acceptance testing (UAT), and regression testing activities.<br> Develop test scenarios, test scripts, and expected results based on business requirements.<br> Validate Oracle EPM configurations, workflows, calculations, reports, metadata changes, and data loads against business expectations.<br> Coordinate with business users during UAT and support defect logging, triage, and resolution.<br> Verify that data integration, planning models, consolidation logic, metadata governance, and reporting outputs meet business and compliance requirements.<br> Support cutover, go-live readiness, and post-implementation validation activities.<br> Stakeholder Engagement &amp; Change Management Act as a liaison between business stakeholders, functional teams, technical teams, and project leadership.<br> Facilitate communication and alignment across departments, agencies, and implementation teams.<br> Support change impact assessments and identify business readiness requirements.<br> Assist in user adoption planning, training coordination, and stakeholder communication.<br> Participate in governance meetings, design reviews, and project status updates.<br> Build strong working relationships with government users and leadership teams to ensure successful solution adoption.<br> Data Integration, Controls &amp; Compliance Support data integration requirements between Oracle EPM and source systems such as ERP, HCM, procurement, payroll, and external data repositories.<br> Work with technical teams to define data mappings, transformation rules, validation checks, and reconciliation controls.<br> Ensure business processes and system configurations support auditability, transparency, and regulatory compliance.<br> Assist in defining controls for approvals, access, data integrity, calculation governance, metadata synchronization, and transaction monitoring.<br> Support preparation of evidence and documentation for audits, reviews, and governance checks.<br> Identify opportunities to improve data quality, integration reliability, and control effectiveness.<br> Continuous Improvement &amp; Support Monitor planning, consolidation, metadata governance, and reporting process performance and identify opportunities for optimization and automation.<br> Support post-go-live stabilization, issue resolution, and continuous improvement initiatives.<br> Analyze recurring business issues and recommend corrective and preventive actions.<br> Maintain business process documentation, knowledge repositories, and support materials.<br> Contribute to lessons learned, process standardization, and best practice adoption across programs.<br> Support future enhancements, release impact assessments, and business readiness activities.<br> Required Qualifications Bachelor’s degree in finance, Accounting, Business Administration, Information Systems, Public Administration, Computer Science, or a related discipline.<br> 8–12+ years of experience in business analysis, functional analysis, finance transformation, or enterprise application support.<br> 5+ years of experience working with Oracle Fusion EPM Cloud applications or similar performance management platforms.<br> Proven experience supporting government, public sector, or regulated enterprise environments .<br> Strong understanding of planning, budgeting, forecasting, consolidation, reconciliation, reporting, and metadata governance processes.<br> Experience in at least 2–3 full lifecycle Oracle EPM implementations or major transformation programs .<br> Mandatory Technical and Functional Expertise Oracle Fusion EPM Cloud application knowledge Planning, budgeting, and forecasting process design Financial consolidation and close process understanding Account reconciliation and close management knowledge Requirements gathering and documentation Fit-gap analysis and solution assessment Oracle EPM Planning, EPBCS, FCCS, ARCS, EDMCS, or Narrative Reporting exposure Government business process understanding Public sector governance and compliance awareness UAT planning and execution support Test scenario and script preparation Data validation and reconciliation Workflow and approval process understanding Metadata governance and hierarchy management Reporting and dashboard requirement analysis Change impact assessment Stakeholder management and workshop facilitation Strong documentation and presentation skills Ability to work with cross-functional teams Understanding of controls, auditability, and segregation of duties Preferred Skills Experience in government ministries, agencies, municipalities, authorities, or public sector enterprises .<br> Knowledge of budgeting, forecasting, consolidation, reconciliation, metadata governance, and performance reporting in government environments.<br> Familiarity with Oracle EPM Cloud modules and their business process implications.<br> Exposure to Oracle ERP Cloud, Oracle HCM Cloud, Oracle SCM Cloud, or Oracle Analytics Cloud.<br> Understanding of statutory reporting, audit requirements, and public financial management processes.<br> Experience with process improvement methodologies such as Lean, Six Sigma, or BPM.<br> Knowledge of change management, training coordination, and user adoption strategies.<br> Familiarity with data migration concepts and validation processes.<br> Experience working in Agile, Hybrid, or Waterfall delivery environments.<br> Ability to support business case development, benefits realization, and transformation planning.<br> Exposure to Oracle reporting tools such as Smart View, OTBI, BI Publisher, or Narrative Reporting is an advantage.<br> Understanding of integration concepts and how EPM processes interact with external systems.<br> Experience with enterprise governance, policy compliance, and control frameworks.<br> Experience with EDMCS for metadata governance, hierarchy management, and cross-application consistency.<br> Behavioral Competencies Strong analytical and problem-solving skills Excellent communication and stakeholder engagement abilities Ability to translate complex business needs into clear requirements High attention to detail and commitment to quality Strong facilitation, negotiation, and conflict-resolution skills Ability to manage multiple priorities and deadlines Collaborative mindset with a customer-focused approach Strong ownership, accountability, and follow-through Ability to work effectively in politically sensitive or regulated environments</span> </div>