office manager Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><br></p><ul><li>Manage store operations and staff.</li><li>Monitor receiving and dispatch activities.</li><li>Maintain accurate inventory records.</li><li>Conduct regular stock counts.</li><li>Prepare shortage and damage reports.</li><li>Coordinate with Sales, Purchasing, and Transport.</li><li>Ensure safety and proper housekeeping.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><br></p><ul><li>Minimum 5 years of relevant experience.</li><li>Scaffolding or building materials experience is preferred.</li><li>Strong leadership and organizational skills.</li><li>Good command of English.</li></ul><p><br></p></div>

<ul><li><p>Develop and maintain long-term relationships with key clients, ensuring their strategic needs are met and aligned with company offerings.</p></li><li><p>Act as the primary point of contact for key accounts, addressing inquiries and resolving issues promptly to foster client satisfaction.</p></li><li><p>Conduct regular business reviews with key clients to assess performance, identify growth opportunities, and adapt strategies accordingly.</p></li><li><p>Ensure renewal of contracts and account growth</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Business Administration, Marketing, or a related field.</p></li><li><p>Minimum of 5 years of experience in account management or sales, in a B2B environment with complex client relationships.</p></li><li><p>Proven track record of managing key accounts and achieving revenue targets, demonstrating strategic thinking and initiative.</p></li><li><p>Experience in the relevant industry, with a strong understanding of market dynamics and customer needs.</p></li></ul>

<ul><li>Identify and prioritize new business opportunities through market research and analysis to drive company growth.</li><li>Build and maintain strong relationships with key stakeholders, including clients, partners, and industry influencers.</li><li>Collaborate with marketing teams to create targeted campaigns that effectively promote products and services.</li><li>Negotiate contracts and agreements that benefit both the company and its clients, ensuring mutual satisfaction.</li><li>Analyze sales data and market trends to adjust strategies and improve overall business performance.</li><li>Prepare and deliver compelling presentations and proposals to potential clients, showcasing value propositions.</li><li>Manage the sales pipeline from prospecting to closing, ensuring consistent follow-up and engagement.</li><li>Participate in industry events and networking opportunities to enhance company visibility and brand reputation.</li><li>Provide regular reports and updates to senior management on business development activities and outcomes.</li><li>Develop and implement strategic business plans that align with company objectives and maximize profitability.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business Administration, Marketing, or a related field; MBA preferred for advanced strategic insight.</li><li>A minimum of 5 years of relevant experience in business development or sales, preferably in a competitive industry.</li><li>Proven track record of successfully closing deals and achieving sales targets, demonstrating strong negotiation skills.</li><li>Familiarity with CRM software and sales analytics tools to track progress and optimize sales strategies.</li><li>Fluency in English is required; proficiency in additional languages is a plus for international engagement.</li><li>Exceptional communication skills, both verbal and written, to effectively convey ideas and persuade stakeholders.</li><li>Strong analytical abilities to assess market trends, identify opportunities, and make data-driven decisions.</li><li>Self-motivated and results-oriented, with a proactive approach to identifying and seizing business opportunities.</li><li>Ability to work collaboratively in a team environment while also being comfortable with independent decision-making.</li><li>Cultural awareness and adaptability to navigate diverse business environments and build relationships across borders.</li></ul>

Role Description The Director role is a full-time, on-site position based in Malang, responsible for leading overall organizational strategy, operations, and performance. The Director oversees daily activities, including planning and coordinating programs, managing budgets and resources, and ensuring compliance with internal policies and external regulations. This role includes supervising and mentoring staff, setting clear objectives, and monitoring progress toward organizational targets. The Director collaborates with internal teams and external partners, represents the organization in key meetings, and ensures effective communication across all levels. The position requires making informed decisions, addressing operational challenges, and driving initiatives that enhance efficiency, quality, and stakeholder satisfaction. Qualifications Strong leadership and people management skills, including team supervision, performance management, and staff development. Experience in strategic planning, organizational governance, and long-term decision-making. Proficiency in operations management, including budgeting, resource allocation, and process optimization. Excellent communication and interpersonal skills for working with diverse teams, stakeholders, and external partners. Demonstrated ability to analyze data, assess risks, and implement solutions to improve organizational outcomes. Bachelor’s degree or higher in management, business administration, public administration, or a related field. Proven experience in a senior or director-level role, preferably within a similar organizational or regional context. High level of integrity, professionalism, and commitment to ethical and inclusive practices. Ability to work on-site in Malang and adapt to local operational needs and regulations.

<p><strong>Manage In-Store Merchandising</strong> · Ensure full product availability on shelves at all times · Maintain proper shelf display, facing, and brand visibility · Follow planograms and merchandising standards <strong>Stock Management</strong> · Check stock levels and prevent out-of-stock situations · Rotate stock (FIFO system) to avoid expiry issues · Coordinate with store managers for replenishment <strong>Retail Execution</strong> · Implement promotions, displays, and POS materials · Set up gondola, end-caps, and secondary displays · Ensure correct pricing and promotion visibility in stores <strong>Store Relations</strong> · Build strong relationships with store staff and supervisors · Support sales team in securing shelf space and visibility · Report competitor activities and pricing <strong>Reporting</strong> · Daily visit reports with photos (before/after shelf execution) · Feedback on stock issues, competitor actions, and opportunities · Share market intelligence with sales team</p><p><strong>Desired Candidate Profile</strong></p><p>What We're Looking For</p><p><br></p><p><strong>Experience:</strong> Minimum 5–8 years FMCG sales & merchandising experience in UAE · Must have experience in: <strong>o Energy drinks OR o Soft drinks OR o Beverage category Skills </strong>· Strong understanding of retail execution standards · Attention to detail and discipline in store visits · Basic communication skills in English (Arabic is a plus) · Ability to work in field-based role<strong> </strong></p><br><p><strong>Other Requirements :</strong><br></p><ul><li><p>Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.</p></li><li><p>5+ years of proven sales experience within the Food & Beverage (F&B), FMCG, or preferably beverage distribution sectors.</p></li><li><p>Minimum 2–3 years leading, coaching, and setting targets for field sales teams or account executives.<br>UAE Driving License preferred </p></li></ul>

<ul><li>Develop and execute strategic sales plans to achieve revenue targets for mechanical products and solutions.</li><li>Lead, mentor, and motivate a high-performing sales team specializing in mechanical engineering applications.</li><li>Cultivate and maintain strong relationships with key clients, distributors, and industry influencers.</li><li>Analyze market trends, competitor activities, and customer needs to identify new business opportunities.</li><li>Oversee the sales process from lead generation to closing deals, ensuring customer satisfaction.</li><li>Manage sales budgets, forecasts, and performance metrics, reporting regularly to senior management.</li><li>Collaborate with engineering and product development teams to align sales strategies with product roadmaps.</li><li>Negotiate complex contracts and pricing agreements with major accounts and partners.</li><li>Drive the adoption of new mechanical technologies and solutions within target markets.</li><li>Resolve escalated customer issues and ensure timely and effective problem resolution.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Demonstrated success in leading and developing sales teams to exceed targets.</li><li>Deep understanding of mechanical engineering principles and their application in various industries.</li><li>Proficiency in CRM software (e.g., Salesforce) and sales analytics tools.</li><li>Excellent negotiation, communication, and interpersonal skills.</li><li>Strong analytical and problem-solving capabilities.</li><li>Ability to travel extensively to meet clients and attend industry events.</li><li>Fluency in English; proficiency in other languages is a plus.</li><li>Experience with international markets and diverse cultural business practices.</li></ul>

<ul><li><p>Develop and maintain strong relationships with new and existing clients.</p></li><li><p>Generate leads and acquire new customers for banking and financial products.</p></li><li><p>Understand clients’ financial requirements and recommend suitable solutions.</p></li><li><p>Handle products such as <strong>business loans, working capital, mortgages, and other banking facilities</strong>.</p></li><li><p>Coordinate with banks and financial institutions for application processing and approvals.</p></li><li><p>Collect and verify required client documents.</p></li><li><p>Follow up with clients and banks until successful disbursement/closure.</p></li><li><p>Achieve assigned <strong>monthly and quarterly sales targets</strong>.</p></li><li><p>Maintain an updated sales pipeline and provide regular management reports.</p></li><li><p>Ensure compliance with company policies, KYC, AML, and applicable banking requirements.</p></li><li><p>Identify cross-selling and referral opportunities.</p></li><li><p>Maintain high standards of customer service and resolve client concerns promptly.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in Business, Finance, Banking, Marketing, or a related field.</p></li><li><p><strong>2–5 years of UAE experience</strong> in banking, financial services, or banking consultancy preferred.</p></li><li><p>Strong knowledge of <strong>SME/business loans, working capital, mortgages, or banking products</strong>.</p></li><li><p>Existing network of clients, referral partners, and banking contacts is an advantage.</p></li><li><p>Proven track record in <strong>sales, lead generation, and target achievement</strong>.</p></li><li><p>Strong communication, negotiation, and relationship-management skills.</p></li><li><p>Good understanding of UAE banking procedures, KYC, and AML requirements.</p></li><li><p>Self-motivated, target-driven, and capable of working independently.</p></li><li><p>Proficiency in CRM systems and Microsoft Office.</p></li><li><p>Fluency in English; additional languages are an advantage.</p></li></ul>

<ul><li><p>Lead and manage complete MEP activities (Mechanical, Electrical & Plumbing) from project initiation to handover. · Oversee site execution, ensuring works are completed as per approved drawings, specifications, and timelines. · Coordinate with consultants, clients, contractors, and internal teams for smooth project execution. · Review and approve MEP shop drawings, method statements, and material submittals. · Ensure compliance with UAE local authority requirements (DEWA, ADDC, DM, DCD, etc.). · Prepare project schedules, monitor progress, and ensure timely completion within budget. · Manage subcontractors, suppliers, and procurement activities related to MEP works. · Identify project risks, resolve technical issues, and implement corrective actions. · Ensure quality control, safety compliance, and adherence to company standards. · Attend progress meetings and prepare detailed reports for management.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s Degree in Mechanical / Electrical Engineering (mandatory). · Minimum 10–15 years of UAE experience in MEP project management. · Proven experience in Villa and High-Rise Building projects. · Strong knowledge of HVAC, plumbing, firefighting, and integrated MEP systems. · Hands-on experience in site execution and project coordination. · Thorough understanding of UAE construction standards and authority approvals. · Excellent leadership, communication, and problem-solving skills. · Proficiency in project management tools and MS Office. Preferred: · PMP certification or equivalent. · Immediate or short notice availability.</p></li></ul>

<ul><li><p>Administer and support Windows Server and Linux environments. Manage VMware vSphere/ESXi and Hyper-V virtualization platforms. Configure and maintain Active Directory, DNS, DHCP, Group Policy, and Microsoft Entra ID (Azure AD). Deploy, configure, and maintain enterprise servers and infrastructure services. Perform server provisioning, OS upgrades, patch management, and performance tuning. Manage storage solutions (NetApp, Dell EMC, HPE) and backup platforms such as Veeam, Commvault, or Veritas NetBackup. Support Microsoft Azure infrastructure and hybrid cloud environments. Monitor infrastructure using enterprise monitoring tools and proactively resolve issues. Perform incident, problem, and change management activities in accordance with ITIL processes. Implement disaster recovery (DR) and business continuity (BCP) procedures. Collaborate with network, security, database, and application teams to ensure seamless service delivery.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field is essential for foundational knowledge.</li><li>A minimum of 5 years of experience in IT infrastructure management, demonstrating a proven track record of successful project delivery.</li><li>Relevant certifications such as ITIL, Cisco CCNA, or Microsoft Azure Certification to validate expertise and commitment.</li><li>Experience in cloud technologies, particularly AWS or Azure, to effectively manage hybrid infrastructures.</li></ul>

<ul><li>Lead the end-to-end delivery of technology projects within the Wealth Management domain, ensuring alignment with business strategy and regulatory requirements.</li><li>Translate complex business needs into actionable project plans, defining scope, objectives, deliverables, and success criteria for wealth management solutions.</li><li>Manage project budgets, resources, and timelines effectively, proactively identifying and mitigating risks and issues specific to financial technology.</li><li>Facilitate clear and consistent communication between IT teams, business stakeholders, and third-party vendors involved in wealth management technology initiatives.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Computer Science, Finance, Business Administration, or a related field.</p><ol><li><p>Large scale banking IT programs</p></li><li><p>Wealth platform implementations</p></li><li><p>Multi vendor delivery governance</p></li><li><p>Strong infrastructure and release management understanding</p></li><li><p>Experience Managing EU/Swiss – New Bank Setup</p></li><li><p>Experience in implementing Finnova is a plus</p></li><li><p>Experience with Incore Sobaco is a plus</p></li><li><p>Swiss or EU private banking implementations</p></li><li><p>Experience in implementing Finnova</p></li><li><p>Experience with Incore Sobaco</p></li><li><p>Strong stakeholder management</p></li><li><p>End to End Project Delivery experience</p></li><li><p>Leadership</p></li><li><p>Strategic thinking</p></li><li><p>Executive communication</p></li><li><p>Negotiation and conflict resolution</p></li><li><p>Team leadership and coaching</p></li><li><p>Problem solving and decision making</p></li><li><p>Ability to work in highly regulated environments</p></li><li><p>Having Experience in one or more of the following:</p><ul><li><p>Wealth transformation programs</p></li><li><p>Greenfield wealth setup initiatives</p></li><li><p>Digital wealth platforms</p></li></ul></li></ol></li></ul>

Key Responsibilities1. Develop, recruit and enable partners to sell the company's solutions effectively.2. Identify, qualify, and secure new opportunities within public or enterprise sector.3. Explore and target new high-value clients in specific vertical industries.4. Build and maintain long-term business relationships with Named Clients.5. Provide market insights, competitor analysis, and feedback to senior management for strategic decision-making.6. Representing the company at industry events, conferences, and partner forums to strengthen.<br>Qualifications & Experience1. Minimum 2 years of proven sales experience in ICT Field.2. Presentable, confident, and able to deal with senior managers and C-level leaders.3. Strong knowledge of sales cycle process.4. Preferably ISP/DSP/ICT/IT background selling services, solutions, and hardware.

<ul><li>Develop and execute a comprehensive social media strategy that aligns with brand objectives and drives measurable engagement.</li><li>Create visually stunning and on-brand graphics, illustrations, and other visual assets for all social media platforms, ensuring consistent aesthetic.</li><li>Manage and grow social media communities across various platforms, fostering meaningful interactions and responding to inquiries promptly.</li><li>Plan, schedule, and publish engaging content, including compelling copy and eye-catching visuals, optimized for each platform's audience.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Graphic Design, Marketing, Communications, or a related field.</li><li>Minimum of 3-5 years of proven experience in social media management and graphic design.</li><li>Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other design software.</li><li>Expertise in managing major social media platforms (Facebook, Instagram, Twitter, LinkedIn, TikTok, etc.) and their analytics.</li></ul>

<ul><li>Develop and execute a comprehensive social media strategy that aligns with brand objectives and drives measurable engagement.</li><li>Create visually stunning and on-brand graphics, illustrations, and other visual assets for all social media platforms, ensuring consistent aesthetic.</li><li>Manage and grow social media communities across various platforms, fostering meaningful interactions and responding to inquiries promptly.</li><li>Plan, schedule, and publish engaging content, including compelling copy and eye-catching visuals, optimized for each platform's audience.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Graphic Design, Marketing, Communications, or a related field.</li><li>Minimum of 3-5 years of proven experience in social media management and graphic design.</li><li>Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other design software.</li><li>Expertise in managing major social media platforms (Facebook, Instagram, Twitter, LinkedIn, TikTok, etc.) and their analytics.</li></ul>

<ul><li>Oversee all hotel financial operations, including accounts payable, accounts receivable, payroll, and general ledger management, ensuring accuracy and compliance.</li><li>Develop and manage the hotel's annual budget, forecasting revenue and expenses, and identifying cost-saving opportunities.</li><li>Prepare and analyze monthly financial statements, variance reports, and management reports to provide insights into hotel performance.</li><li>Implement and maintain robust internal controls to safeguard hotel assets and prevent fraud.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Accounting, Finance, or a related field, demonstrating a strong foundation in financial principles.</p></li><li><p>Professional accounting certification (e.g., CPA, CMA) is highly preferred, showcasing advanced expertise.</p></li><li><p>Minimum of 10 years of progressive experience in hotel accounting or financial management, with a proven track record.</p></li><li><p>Proficiency in hotel property management systems (PMS) and accounting software (e.g., QuickBooks, SAP, Oracle).</p></li></ul>

<ul><li>Define project scope, objectives, and deliverables in collaboration with stakeholders to ensure alignment with business goals.</li><li>Develop detailed project plans, including timelines and resource allocation, to guide the project team towards successful delivery.</li><li>Lead cross-functional teams by facilitating clear communication and collaboration, ensuring all members understand their roles and responsibilities.</li><li>Monitor project progress and performance against established milestones, proactively addressing issues to keep the project on track.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in civil engineer, project management, related field to ensure foundational knowledge.</p></li><li><p>10-15 years of relevant project management experience in a similar industry, demonstrating a proven track record of successful project delivery.</p></li><li><p>PMP or equivalent project management certification to validate expertise and commitment to the profession.</p></li><li><p>Experience with Agile methodologies, showcasing adaptability to various project management frameworks and practices.</p></li></ul>

<ul><li>Oversee all on-site civil engineering activities, ensuring adherence to project plans, specifications, and quality standards from inception to completion.</li><li>Develop and implement comprehensive site safety plans, conduct regular safety audits, and foster a proactive safety culture to minimize incidents and ensure compliance.</li><li>Manage and coordinate all site personnel, subcontractors, and suppliers, ensuring efficient resource allocation and timely task execution.</li><li>Control project budgets and timelines by monitoring expenditures, identifying potential cost overruns, and implementing corrective actions to maintain financial targets.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Civil Engineering or a related field from an accredited institution.</li><li>Minimum of 5-7 years of progressive experience in civil construction site management.</li><li>Professional Engineer (PE) license or equivalent professional certification is highly desirable.</li><li>Proven track record of successfully managing large-scale civil infrastructure projects.</li></ul>

<ul><li>Ensure meticulous adherence to all labor laws, statutory regulations, and company policies, proactively identifying and mitigating compliance risks.</li><li>Oversee the accurate and timely processing of payroll, including salary calculations, tax deductions, and benefits administration, ensuring all employees are paid correctly.</li><li>Manage employee onboarding and offboarding processes, ensuring all legal documentation and procedures are completed flawlessly.</li><li>Develop and implement HR policies and procedures that align with legal requirements and best practices, fostering a compliant and fair work environment.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Human Resources, Law, Business Administration, or a related field.</p></li><li><p>Minimum of 3-5 years of progressive experience in HR, with a strong focus on legal compliance and payroll.</p></li><li><p>Proven expertise in interpreting and applying complex labor laws and employment regulations.</p></li><li><p>Proficiency in payroll software and HRIS systems </p></li></ul>

<ul><li>Develop, implement, and maintain comprehensive HSSE policies and procedures aligned with industry best practices and regulatory requirements.</li><li>Lead and manage the HSSE team, fostering a culture of safety, health, and environmental stewardship throughout the organization.</li><li>Conduct regular risk assessments, hazard identification, and incident investigations to proactively mitigate potential risks and prevent recurrence.</li><li>Oversee the implementation of safety training programs and ensure compliance with all relevant health, safety, and environmental legislation.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Occupational Health and Safety, Environmental Science, Engineering, or a related field.</p></li><li><p>Professional certifications such as CSP, CIH, NEBOSH International General Certificate, or equivalent.</p></li><li><p>Minimum of 12-15 years of progressive experience in HSSE management, preferably within the oil and gas, construction, or manufacturing sectors.</p></li><li><p>Proven experience in developing and implementing robust HSSE management systems (e.g., ISO 45001, ISO .</p></li><li><p>The following candidates are available to join immediately</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>START YOUR JOURNEY WITH US<br>JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.<br>LOVE WHAT YOU DO EVEN MORE<br>At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience.&nbsp;<br>Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following:&nbsp;<br>An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels.&nbsp;<br>Learning opportunities with some of the best professionals the region has to offer.<br>We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule.&nbsp;<br>A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and:<br>World class training and development, including leadership development.<br>Recognition programs.<br>Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!<br>Discounted food &amp; drink in all our restaurants and bars.<br>Discounts for your friends and family.<br>Unlimited career opportunities (Internationally and locally)<br>Medical and Life insurance<br>Amazing support to ensure you have all the tools you require to complete your day-to-day tasks.&nbsp;<br>OUR EXPECTATIONS FROM THE ROLE:<br>JOB SUMMARY <br>To supervise and provide overall direction to the guest services and concierge teams ensuring efficiency and to maintain high standards of hospitality and service at all times.<br>Provide professional secretarial skills to the guests of the hotel, provide adequate information, anticipate guest needs and offer personalized service in order to ensure guest satisfaction.<br>Curating and delivering an exceptional experience for guests to the hotel as the first point of contact until departure.<br>CANDIDATE PROFILE<br>Experience:<br>Minimum 2 years in similar role, must be a Les Clefs d’Or Member.<br>Skills and Knowledge&nbsp;<br>Computer and strong hospitality skills<br>Ability to verbally communicate effectively with guests and co-workers<br>Prolonged periods of standing and/or walking<br>Hotel and local knowledge<br>Education or Certification&nbsp;<br>Higher secondary and above, Basic Computer skills, Typing speed of 40 words per minute.<br>Specific Duties<br>The following are specific responsibilities and contributions critical to the successful performance of the position:<br>Coordinates day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>Develops specific goals and plans to prioritize, organize, and accomplish work.<br>Supports concierge team to keep them focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br>Establishes relationships with local attractions, restaurants and other businesses to enhance guests’ experiences.&nbsp;<br>Provides recommendations and arranges services for guests as requested (e.g., car rental, airline and train tickets, office services, beauty and barber services, baby sitting, repairs, shopping).<br>Maintains knowledge of rooms and their locations, services and facilities of the hotel.<br>Ensures repeat and VIP guests are receiving appropriate service and ensures their requests are carried out.<br>Responds to emergency situations using appropriate procedures.&nbsp;<br>Maintains awareness of daily operations and events at the hotel.<br>Maintains knowledge of daily house-count, arrivals/departures, VIPs, scheduled in-house group names, background, activities, locations, and times as well as special requests/arrangements<br>Provides warm welcome and anticipation of guest needs throughout their stay.<br>Encourages and building mutual trust, respect, and cooperation among team members.<br>Serving as a role model to demonstrate appropriate behaviors.<br>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>Ensures concierge team effectively handles guest requests and adheres to all hotel policies, procedures and standards while striving towards total guest satisfaction.&nbsp;<br>Maintains awareness of cultural differences needed to meet guest's specific needs and requirements.<br>Provides check-in and check-out services and handles reservations when needed.&nbsp;<br>Maintains knowledge of rooms and their locations, services and facilities of the hotel.<br>Welcome all guests with a smile and maintain a professional approach at all times.<br>Maintain a professional and courteous attitude towards all guests.<br>Have a throughout Knowledge with Check-in and check-out procedures, rooms type, location and rates.<br>Be familiar with the hotel services and hours of operations.<br>Be aware of ongoing functions and meetings.<br>Be familiar with the city events.<br>Be familiar with all local attractions, hotels, restaurants, etc...<br>Control all activities of concierge/business center according to the posted rates and charge these accordingly.<br>Check all arrivals with airport pick-up requests and arrange Limousine<br>Understands and follows all call in procedure for all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.<br>Participates as needed in the investigation of associate and guest accidents&nbsp;<br>Understands and complies with loss prevention policies and procedures.<br>Supervises &amp; assists all areas of the concierge under minimum supervision.<br>Serves as a leader in displaying outstanding hospitality skills.<br>Empowers associates to provide excellent customer service.<br>Observes service behaviors of associates and provides feedback to individuals.<br>Conducts monthly job chats, half yearly and yearly performance management along with the chief concierge.<br>Maintains high visibility in public areas during peak times.<br>Conduct leadership performance reviews for all direct Reports both midyear and Year end.<br>Provides immediate assistance to guests as requested.<br>Maintains a track of guest service engagement.<br>Reviews comment cards and guest satisfaction results with associates.<br>Leads by example for training and role plays for all guest related interactions.<br>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Be able to perform any additional scope of duties if requested by the Management.<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>Marriott International is an equal opportunity employer.&nbsp;We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.&nbsp;We are committed to non-discrimination on&nbsp;any&nbsp;protected&nbsp;basis, such as disability and veteran status, or any other basis covered under applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers. Responsibilities Develop and execute strategies to drive business in new and existing markets Partner with Talent Acquisition to identify and recruit top sales talent Mentor employees to help them achieve individual & team objectives<br>Qualifications Bachelor's degree or equivalent experience in Business 3+ years' of sales experience Excellent written and verbal communication skills