office manager Jobs
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<h2 class="h5">Job description</h2>
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<span><b>Job Summary</b> <br></span><p><span><strong>Strategy</strong></span><br><span>• Strategies for Revenue generation and business development</span><br><span>• Business objectives and goals</span><br><span>• Drive the Digital Agenda</span></p><br><br>
<p><span><strong>Business</strong></span><br><span>Acquisition & Sales Management</span><br><span>• Generate new business to achieve defined targets in terms of no. of customers, volumes and revenue.</span><br><span>• Achieve the Targets set in terms of product mix, active/ passive ratio, liability targets, no. of transactions.</span><br><span>• Induction of all (NTB) new customers brought in by the Branches & Direct Sales team.</span><br><span>• Achieve “best in class” productivity in order to maximize the efficacy of the sales process.</span><br><span>• Achieve the budgeted cross sell targets, consistency and penetration.</span><br><span>• Aggressive Sales call plans to acquire large prospective customers through referrals.</span><br><span>• Ensure coverage of customer base in accordance with the approved contact plans.</span><br><span>• Update & maintain all Sales MIS (Calls, Prospects, Attritions, Business done, etc.)</span><br><span>• Maintain and update customer information on C Manager. Accurate and timely generation of reports.</span><br><span>• Activation of dormant accounts.</span><br><span>• Constantly updated product and process knowledge by successfully attending Tests/ Quizzes/ Certifications.</span></p><br><br><b>Key Responsibilities</b> <br><p><span><strong>Customer Relationship Building</strong></span><br><span>• Build and deepen relationships with existing Priority Customers to achieve increase in share of wallet and revenues.</span><br><span>• Effectively meeting customer expectations and handling/ reduction of customer complaints.</span><br><span>• Provide professional customer service to achieve a high percentage of customer satisfaction and retention.</span><br><span>• Manage the portfolio to de-risk against attrition and achieve stability of book.</span><br><span>• Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in other places.</span><br><span>• Serve as the one-point contact to the High Net Worth customers of the Bank</span></p><br><br>
<p><span><strong>Processes</strong></span><br><span>• Ensure compliance of laid down process and procedures.</span><br><span>• Facilitate and Implement work process improvements.</span><br><span>• To ensure compliance with Global Process Standards on Customer Data Confidentiality.</span><br><br><span><strong>People & Talent </strong></span><br><span>• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.</span><br><span>• Ensure the provision of ongoing training and development of people, and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.</span><br><span>• Employ, engage and retain high quality people, with succession planning for critical roles.</span><br><span>• Responsibility to review team structure/capacity plans.</span><br><span>• Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.</span></p><br><br> <br><p><br><span><strong>Risk Management</strong></span><br><span>• Ensure KYC/AML updates, proper zero error documentation.</span><br><span>• Updating the C – Manager, adhering to the Contact Management Plan.</span><br><span>• Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC.</span><br><span>• Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the supervising officer.</span><br><span>• Ensure full awareness of all policies relating to operational risk, sales processes, anti-misselling, etc and comply with the same.</span><br><span>• Read, understand and comply with all provisions of the Group Code of Conduct.</span><br><br><span><strong>Governance </strong></span><br><span>• To be able to detect any suspicious transactions, Money laundering, forgeries etc </span><br><span>• Highest compliance with reference to Anti Bribery, Anti Money Laundering & Combating Financial Crime Risk procedures. </span><br><span>• Ensure all GPS standards are followed and adhered.</span><br><br><span><strong>Regulatory & Business Conduct </strong></span><br><span>• Display exemplary conduct and live by the Group’s Values and Code of Conduct. </span><br><span>• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</span><br><span>• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.</span><br><span>• Good knowledge groups policies, standards, local regulations and legislations of the prevention of money laundering and adherence to group code of conduct.</span><br><span>• Obtain Security & Commodity Authority (SCA) license and timely completion of Continuous Program Development (CPD) requirement post SCA licensing. This is a mandatory requirement for the role.</span></p><br><br> <br><p><span><strong>Key stakeholders</strong></span><br><span>Internal</span><br><span>• Product Manager – Priority Banking - for Launch and implementation of product campaigns</span><br><span>• Customer Service Manager - WM - for Product services to the customers</span><br><span>• Unit Heads – Treasury - Implementation of sales strategies</span><br><span>• Branch Managers - Implementation of sales strategies</span><br><span>• Marketing Manager - WM - Coordinate marketing and research activities.</span><br><span>• Country Money Laundering Prevention Officer.</span><br><span>External</span><br><span>• Existing and Prospective Customers - for Acquisition and retention of business</span></p><br><br>
<p><span><strong>Other Responsibilities</strong></span><br><span>• Ability to maintain a highly decent professional environment in the Priority Centre. </span><br><span>• Educate Clients on using of other delivery channels.</span></p><br><br><b>Skills and Experience</b> <br><p><span>• Manage Conduct </span><br><span>• Manage Risk</span><br><span>• Manage People</span><br><span>• Spot Opportunities</span><br><span>• Solve Problems</span><br><span>• Take the Lead</span><br><span>• Build Resilience</span></p><br><br><b>Qualifications</b> <br><p><span>• University Graduate.</span><br><span>• Relevant experience in sales and relationship management.</span><br><span>• Experience in handling all Banking & Investment Products.</span><br><span>• Demonstrated ability in sales planning.</span><br><span>• Strong communication and negotiation skills with the ability to influence outcomes.</span><br><span>• Networking ability to manage interdepartmental deliverables.</span><br><span>• Strong inter-personal skills and leadership ability, which encourages and promotes enthusiasm and team spirit.</span><br><span>• Good understanding of the business environment in UAE preferably with direct contacts with the local HNI community.</span><br><span>• Computer literacy at the user level.</span><br><span>• Adapting to multi-cultural environment.</span><br><span>• In-depth knowledge of capital markets and financial planning.</span></p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br>
<p>Together we:</p><br><br>
<ul>
<li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br>
<ul>
<li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul><br>
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Roles And Responsibilities<br><br>As project manager he/she is the primary point for all project-related activities, holding the overall responsibility for the successful execution of the project. He/she represents the Company towards the Client and resolve issues related to project implementation, ensuring full alignment with contractual, technical, and procedural requirements.<br><br>This role is specifically focused on supporting clients in the Middle East region.<br><br>The following are the key responsibilities and requirements associated with this position.<br><br>Project Planning and Documentation<br><br>Prepare comprehensive project plans and schedules. Develop and update project documentation, including Risk Assessment and Method Statement (RAMS), Installation and Test Plan (ITP), intervention preparation report, Factory Acceptance test (FAT) procedure, Site Acceptance Test (SAT) procedure, project close-out report. Ensure documentation complies with company standards, contractual obligations, and customer-specific requirements.<br><br>Project Execution and Monitoring<br><br>Manage end-to-end project execution, ensuring deliverables meet or exceed expectations in terms of quality, timelines, and budget. Oversee engineering design, procurement, manufacturing and field activities to ensure compliance with specifications. Coordinate with sales back-office for order processing, confirmations and invoicing. Monitor project performance (time, cost, scope), proactively address risks and changes, and implement corrective actions as needed. Ensure that the level of performance is in accordance with the Contract specifications, that the costs fall within the estimate limits, and that the execution time of the project phases progress as set down in the contract. Maintain strong client communication to ensure satisfaction and alignment Support resolution of payment issues, managing sensitive discussions with professionalism and cultural awareness.<br><br>Stakeholder Management<br><br>Serve as the primary interface for the customer, managing communications, project reviews, audits, and system validation activities. Coordinate cross-functional teams: Manufacturing, Logistics, Backoffice, IT, Installation, Commissioning, and Services. Coordinate with partners, suppliers, and subcontractors familiar with or operating in the Middle East. Assist the sales team with negotiations for variation orders and scope changes. Build and maintain strong, trust-based relationships with clients and key stakeholders.<br><br>After sales support<br><br>Support the After-Sales team in coordinating local field rework or replacement activities.<br><br>Reporting and Compliance<br><br>Provide regular reporting on project status, including financial forecast. Maintain accurate project records and complete close-out documentation. Ensure compliance with contractual obligations, technical specifications, and company policies and procedures.<br><br>Qualifications<br><br>Bachelor’s or Master’s degree in Electrical Engineering or similar. Proven experience in project management, preferably in industrial environments. Fluency in English is required; proficiency in Arabic is highly advantageous; knowledge of French and/or Italian is an asset. Strong client-facing and communication skills, with critical thinking and problem-solving abilities. Senior professional willing to take responsibilities and Good knowledge of the project management tools and techniques Experience in negotiating with external service providers and contractors. Background in managing field teams within technical engineering contexts. Understanding of High Voltage and Power Distribution markets is a plus, including asset integrity and monitoring, sensing technologies, commissioning, testing and diagnostics. Good knowledge of communication, electrical, electronic and network instruments. Open to frequent travel on short notice in Middle East, and at EOSS facilities in Switzerland and Italy. PMP certification or similar is a plus.<br><br>Key Skills For The Middle East Region<br><br>Cultural Sensitivity and Adaptability: Ability to work effectively in a multicultural environment with respect for local customs, values, and communication styles. Strong Relationship Management: Ability to build trust and long-term relationships with Middle Eastern clients, where personal rapport and reliability are highly valued. Resilience and Patience: Comfortable working in fast-paced environments with possible changes in timelines or requirements; flexibility in adjusting to evolving client needs. Negotiation and Diplomacy: Skilled in managing complex discussions with professionalism and tact, balancing contractual obligations with client satisfaction. Understanding of Regional Logistics and Regulations: Familiarity with shipping, customs, and legal constraints within the GCC and broader Middle East.<br><br>Prysmian , as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are. <br><br>All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business.<br><br>Visit our DE&I Page to learn more about Prysmian's commitments.<br><br>Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please let us know.
<h2 class="h5">Job description</h2>
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<span> </span><p><b><span><span><span>Performance Operations Manager, SIRO One Za'abeel</span></span></span> </b><br>
<span><span>(<span>21055</span></span></span>)</p><br> <p><span><span><b>SIRO One Za’abeel </b>is more than a hotel – it’s a movement; a global lifestyle brand where world-class wellbeing meets exceptional hospitality – through a combination of state-of-the-art fitness, nutrition, sleep, recovery, and mindfulness facilities in purpose-designed destination hotels.</span></span></p><br> <p><span><span>Our hotels empower guests to unlock peak mental and physical performance, no matter who they are, or what they’re striving to achieve. We realise exceptional, immersive lifestyle destinations where you can live without compromise.</span></span></p><br> <p><span><span>Be a part of the world’s first digitally integrated fitness and recovery hotel concept in Dubai and be inspired to become the best version of yourself, celebrating every milestone along the way. <b>SIRO One Za’abeel</b> creates an immersive lifestyle destination for a global community of fitness and wellbeing fanatics, enabling our guests to unlock and maintain peak mental and physical performance. <b>SIRO One Za’abeel </b>is the newest global hospitality and lifestyle brand by Kerzner International, owner of the iconic Atlantis Resort and Residences and ultra-luxury One&Only resorts worldwide.</span></span></p><br> <p><span><strong>About The Role </strong></span></p><br>
<p><span>To support the Director of Fitness by driving and leading the operational and financial performance of SIRO Fitness and Recovery, ensuring complete viability of the department and maximising all opportunities and resources. The Performance Operations Manager ensures the highest standards of personal training, personal coaching, fitness coaching, treatments and recovery services are adhered to at all times and that the guest and member experience exceeds expectation.</span><span>The role leads the day-to-day integration of Fitness and Recovery operations, team performance, scheduling, productivity, commercial delivery, budgeting, quality control, safety and service standards. It promotes SIRO’s philosophy by creating seamless performance journeys that help guests and members unlock and achieve their goals, while strengthening the reputation and commercial performance of SIRO as an immersive lifestyle destination.</span></p><br> <p><span><strong>Key Duties and Responsibilities </strong></span></p><br>
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<li><span>Lead the management and performance of all Fitness and Recovery operations, ensuring high standards of professionalism, customer service and optimum financial performance.</span></li>
<li><span>Be responsible for the quality of service, operational standards and maintenance of the Fitness Lab, Recovery Lab and associated areas in line with SIRO and hotel operating standards.</span></li>
<li><span>Prepare and contribute to monthly financial and statistical reports, incorporating proposals and recommendations regarding operations, competition, occupancy, usage, market share, productivity and achievement of targets.</span></li>
<li><span>Support the Director of Fitness in developing and presenting the annual budget, business plan, commercial strategy and forecasts for Fitness and Recovery.</span></li>
<li><span>Control departmental operating budgets, payroll-related costs, commissions, stock, consumables and other expenditure, ensuring costs are strictly controlled and monthly targets are achieved.</span></li>
<li><span>Monitor revenue, average spend, utilisation, conversion, repeat bookings, treatment-room utilisation, PT productivity, coaching productivity and therapist productivity, implementing action plans where required.</span></li>
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<li><span>Ensure booking and scheduling strategies utilise Personal Trainers, Personal Coaches, Fitness Coaches and Therapists effectively to maximise guest access, productivity and revenue.</span></li>
<li><span>Provide leadership, direction and support to all direct reports, developing a highly motivated team capable of delivering consistently high standards of service.</span></li>
<li><span>Develop and maintain annual and ongoing training plans in conjunction with Learning & Development, ensuring technical knowledge, service, sales, safety and brand standards remain current.</span></li>
<li><span>Monitor standards of performance and guest/member satisfaction and introduce measures to ensure the highest standards of quality and service.</span></li>
<li><span>Conduct regular daily inspections of all Fitness and Recovery areas to monitor ambience, presentation, cleanliness, hygiene, maintenance, equipment, health and safety, colleague performance and security.</span></li>
<li><span>Own quality control of all Fitness and Recovery areas and ensure SOPs, opening/closing procedures, treatment protocols, guest journeys and service sequences are consistently followed.</span></li>
<li><span>Oversee weekly colleague schedules, attendance, time sheets, annual leave and public holidays, ensuring leave is staggered and operational coverage is protected.</span></li>
<li><span>Ensure all employees report for duty punctually, well groomed and prepared to deliver SIRO service standards.</span></li>
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<li><span>Oversee monthly inventories of products, stock, linen, retail and consumables and track product orders, purchase requests and general stores.</span></li>
<li><span>Ensure all Fitness and Recovery reports, correspondence, schedules, records and administrative requirements are completed punctually and accurately.</span></li>
<li><span>Meet and greet guests and members whenever possible, particularly VIPs, and ensure special requirements are communicated and delivered effectively.</span></li>
<li><span>Handle guest and member complaints professionally and take appropriate service-recovery decisions to achieve satisfaction wherever possible.</span></li>
<li><span>Ensure all colleagues actively promote and sell Fitness and Recovery services, personal training, coaching, treatments, packages, programmes, products and activities.</span></li>
<li><span>Ensure the team is knowledgeable regarding contraindications, screening, waivers and safe delivery of services and acts in accordance with professional standards.</span></li>
<li><span>Be fully conversant with health and safety, hygiene, fire, emergency and incident-reporting procedures and ensure all activities comply with company policy and local law.</span></li>
<li><span>Ensure maintenance work is completed in a timely and professional manner and that all fixed assets and equipment are well maintained.</span></li>
<li><span>Continuously train, coach and motivate direct reports; delegate responsibilities effectively and ensure tasks and deadlines are completed.</span></li>
<li><span>Manage colleague performance issues promptly and fairly, supporting probation reviews, performance reviews, succession planning and talent development.</span></li>
<li><span>Ensure communication channels are respected and information is disseminated to the correct colleagues and departments.</span></li>
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<li><span>Participate in daily briefings, weekly departmental meetings, management meetings and hotel functions as required.</span></li>
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<li><span>Stay updated with developments in the Fitness, Recovery, Wellness and luxury hospitality industries and identify opportunities to enhance SIRO’s offering.</span></li>
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<li><span>Create, develop and evaluate innovative classes, recovery services, programmes, activations and experiences that support the SIRO brand and commercial objectives.</span></li>
<li><span>Monitor class attendance, programme utilisation and guest/member engagement and adapt programming in response to demand, seasonality and business needs.</span></li>
<li><span>Ensure each new member and relevant guest is supported through a clear performance journey, with effective handovers between Fitness, Recovery and other SIRO services.</span></li>
<li><span>Work closely with Membership, Guest/Member Experience, Front Office, Marketing, F&B, Rooms and external specialists to create seamless guest and member journeys.</span></li>
<li><span>Champion integration across SIRO’s five key pillars - Fitness, Recovery, Nutrition, Sleep and Mindfulness - through collaboration with relevant specialists and departments.</span></li>
<li><span>Use guest feedback, satisfaction scores, NPS/GSI where applicable and operational data to identify areas for improvement and follow through on corrective action plans.</span></li>
<li><span>Support marketing activities, partnerships, events, VIP activations and external collaborations, ensuring operational delivery meets SIRO standards.</span></li>
<li><span>Develop and maintain team morale, employee engagement and a culture of accountability, initiative, collaboration and continuous improvements</span></li>
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</ol> <span>About You </span>
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<li><span>Fluent in English written and spoken; other languages are a distinctive advantage.</span></li>
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<li><span>Minimum 3 years of progressive management experience within a 5-star or boutique fitness, recovery, spa, wellness or luxury hospitality environment.</span></li>
<li><span>Previous experience leading operational and commercial performance across Fitness and/or Recovery, including budgets, revenue, payroll, productivity and cost control.</span></li>
<li><span>Relevant internationally recognised diploma, Bachelor’s Degree or Postgraduate qualification in Sport & Exercise Science, Fitness, Wellness, Spa Management, Hospitality Management or a related discipline.</span></li>
<li><span>Skills in sales, guest relations and delivering outstanding customer service in a luxury hospitality environment.</span></li>
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<li><span>Attention to detail and aptitude to maintain highly hygienic, safe and professionally presented environments.</span></li>
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<li><span>Strong administration skills and experience managing in accordance with SOPs relating to service, training, inventory, payroll and financial controls.</span></li>
<li><span>Experience using booking, CRM, hotel or fitness/wellness management systems.</span></li>
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<li><span>Experience handling crucial situations with guests and colleagues effectively and managing colleague performance issues quickly and fairly.</span></li>
<li><span>Positive attitude, superior interpersonal skills and strong leadership capability.</span></li>
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<li><span>Strong ability to coach and motivate colleagues to achieve sales, service, productivity and guest-satisfaction goals and evaluate results.</span></li>
<li><span>Ability to interpret financial and operational data and convert insight into practical action.</span></li>
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<li><span>Professional and polished appearance.</span></li>
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<li><span>Flexible schedule, available to work evenings, weekends and holidays according to business needs.</span></li>
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</ol><p><span><span><span>Our brand is expanding faster than ever before. We are</span></span></span></p> </div>
E-Commerce Manager(Arabic Speaker) Full time, Dubai Based<br>Founded in Hong Kong in 2016 by the couple Delphine Lefay and Diego Dultzin Lacoste, OnThe List is Asia’s first members-only flash sales concept.<br>OnThe List works directly with retail brands and official distributors, turning old inventory into opportunity by providing a sustainable way for brands to sell past-season items that would have otherwise ended up in landfills, while providing the best deals and steep discounts to our OnThe List members.<br>Since launching in Hong Kong in 2016, OnThe List has hosted over 6,350 flash sales and has built a community of over 1.53 million members across all regions. We’ve since expanded to Singapore, Australia, Malaysia, Korea, Shanghai, Beijing, Thailand, Dubai, and Saudi Arabia with plans to expand to more strategic markets.<br>Sustainability is rooted in who we are and motivates us to continue our mission. To date, we have saved over 9.85 million items from ending up in landfills. Forming OnThe Love, our CSR initiative, has allowed us to deepen our commitment to minimizing our carbon footprint while working with local organizations and hosting regular charity sales.<br>Join our mission and gain access to the best deals from the biggest brands in town. Sign up to become a member now and never miss another flash sale!<br>At OnThe List, our values guide everything we do: Family Spirit is driven by humility, fostering genuine connections with our community. Panache reflects our passion for delivering exceptional experiences. Sustainability is rooted in our commitment to creating a positive impact on the world around us, while Excellence is driven by Cooperation and teamwork.<br>OnThe List started very successfully in Dubai in 2024, Now, it's time to launch in Saudi! You will report to the GM based in Dubai and you will be responsible to the first exciting development of this new market.<br>E-Commerce Manager<br>The E-Commerce Manager will drive Onthelist’s online growth and operational excellence, ensuring luxury products are presented beautifully, the website operates flawlessly, and digital marketing drives measurable business results. This role blends strategic leadership with hands-on operational expertise, covering merchandising, content management, platform operations, promotions, analytics, and customer experience.<br>WHAT WE WILL TRUST YOU WITH...<br>Strategy & Roadmap Define, prioritize, and deliver the 3-year e-commerce roadmap for the region making clear trade-offs across growth bets, platform investments, and operational fixes. Build the launch playbook and readiness checklist for new GCC markets -payment localisation, logistics partners, CS coverage, content localisation, legal, tax. Identify and unlock data-driven growth opportunities across UX, merchandising, CRM, and performance marketing. Performance Tracking & Reporting Run a weekly and monthly performance rhythm for the regional ecom business: traffic, conversion, AOV, repeat rate, fulfillment KPIs, CS metrics, marketing efficiency. Build and maintain dashboards yourself (Google Analytics, Power BI, Sheets) you do not wait for someone else to give you the data. Translate raw data into clear narratives for the GM, founders, and brand partners — including event recaps, revenue trends, and stock turnover. Trading, Merchandising & Multi-Brand Logic Own the end-to-end product lifecycle: data preparation, pricing logic, stock allocation, launch readiness, and post-event analysis. Set the best-seller and trending logic across our brand portfolio the rules and merchandising algorithms that surface the right product to the right member at the right moment. Set the visual merchandising and content standards for the site, ensuring fashion and luxury products are presented at the level our brand partners require. Lead trading decisions: promotional mechanics, tiered pricing, coupon strategy, and quota rules. Platform, Tech Stack & Checkout Make the call on when to adopt new Shopify features or third-party apps vs build, wait, or skip balancing impact, cost, integration risk, and team bandwidth. Partner with the global tech team on platform evolution and represent the regional voice in product roadmap discussions. Own checkout health end-to-end. Diagnose and resolve checkout, payment, and conversion issues quickly these directly hit revenue. Payments, Fraud & Local Market Fit Own the regional payment strategy: BNPL options, COD, and local card schemes across UAE and KSA. Manage fraud and risk rules in a way that protects margin without hurting conversion- you understand the trade-off and tune it actively. Stay close to the GCC payment landscape and bring new options to the table as they mature. Fulfillment, Returns & Operations Define and track warehouse performance KPIs from an ecom lens: pick accuracy, dispatch SLA, on-time delivery, damage rate. Hold logistics partners accountable. Lead returns policy and reverse logistics optimisation — balancing customer experience, cost, and brand partner expectations. Final QA on product launches, promotional setups, and checkout flows before every event. Step in personally during peak events to support customer service, troubleshoot, and unblock the team. Team Leadership & Cross-Functional Influence Lead, coach, and develop the regional E-com team: currently a CS Associate and an Operations Executive, with scope to grow. Set clear KPIs, performance dashboards, and a data-driven culture. Align with the marketing team on the digital marketing strategy to drive more conversion and retention Navigate conflicting priorities across retail, marketing, ops, brand partners, and global tech — making clear calls and bringing people along. Be the digital subject-matter expert for the broader Middle East team.<br>WHAT IT TAKES…<br>10+ years of e-commerce experience, with at least 3 in a senior or leadership role within fashion, luxury, or premium retail. Omnichannel and digital transformation experience — you have led, not just participated in, a meaningful platform migration, replatforming, or digital ecosystem build. Hands-on operator AND strategic leader. Equally comfortable presenting a long term plan to the GM and personally configuring a promo rule or fraud filter in the Shopify backend the night before a sale. Deep GCC market knowledge — BNPL platforms, COD dynamics, KSA-specific payment and logistics nuances, customs and returns realities. Fluent in Arabic and English (required). French is a plus given our HQ. Deep platform expertise: Shopify Plus and/or Big Commerce, plus the third-party app ecosystem (CRM, OMS, payment, fraud, analytics). Strong data fluency: Excel/Sheets to a senior level, plus Google Analytics, Power BI or equivalent. You build the dashboards yourself. Calm under pressure with the maturity to handle peak-event chaos, brand-partner expectations, and cross-regional coordination.<br>Who This Role Is NOT For:Not for an e-commerce executive or specialist looking for their first lead role. Not a purely strategic role — if you don't enjoy being in the weeds during event launches, this won't be a fit. Not a digital marketing manager role with an e-commerce title — we need full ownership of trading, merchandising, payments, ops, and CX.<br>Why You'll Love It Here You will lead the e-commerce across UAE and KSA from day one Hybrid working from our central Dubai office A Vibrant Industry: Be part of the exciting fashion, beauty, and events industry. Employee Benefits: Enjoy exclusive access and discounts on our wide range of luxury partner brands. Charity Leave<br>Process of Recruitment<br>Virtual Interview with the Middle East- Assistant HR Manager In person Interview with the Middle East GM.
Some Careers Shine Brighter Than Others.<br><br>If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further<br><br>In This Role, You Will<br><br>Take lead in effectively responding to inbound Home Loan/ Mortgage related complex queries and complaints received from customers through service channels within defined SLAs. Support the frontline team to in handling queries and complaints raised on MMX. Work closely with the team and stakeholders to ensure all cases are resolved in a timely manner and FCR (First Contact Resolution) target is achieved daily. Ensure timely and effective follow up on ongoing investigations, customer instructions, queries, and complaints for Home Loans/ Mortgages Manage a medium sized team of individuals who are responsible for Mortgage customer service, sales lead management, loan amendments and modifications, handle escalated complaints to ensure a satisfactory resolution. Ability to perform and provide high level quality checking on customer mortgage applications, following through to end resolution of Home Loan disbursement by way of customer and stakeholder engagement. Ability to multitask between different service functions based both in front facing role in Branches and in back-office role. Analytical skills are essential to complete tasks related to Sales enablement including completing complex Customer Due Diligence checks on individuals and companies selling properties. Ability to engage with clients both verbally (English and Arabic preferred) and in writing for home loan retention cases to ensure fair outcomes are provided. Ensure timely execution of assigned tasks and duties related to home loans/mortgages Work closely with Home Loan Sales and Service team and all stakeholders to streamline process, best utilisation of resources, timely execution of home loan applications, customer instructions, actively participate and contribute to various working groups, project and mortgage related tasks. To build, maintain, analyse and produce all relevant Management Information for stakeholders. Ability to swiftly produce ad hoc MIs as per business requirements. Conduct regular feedback and training sessions with the service, sales team to improve staff efficiency and knowledge Build and maintain good relationships with the team and stakeholders to provide excellent service to customers. Establish a customer centric approach within the team and a culture of cross training staff for various activities. Represent Home Loan service team during audits, performance reviews and working groups Support other managers and colleagues and manage tasks and responsibilities during leave of absence<br><br>To be successful in the role, you should meet the following requirements:<br><br>At least two years of work experience and in-depth knowledge of home loans/ mortgages and customer service experience is a must People and Team management experience High levels of customer service and customer facing experience. Fluent in verbal and written communication in English. Effective communication and negotiation skills (written & verbal) Proven track record of successfully operating in sales & service driven environment. Excellent communication skills required to communicate with customers and stakeholders via calls, emails and face to face meeting to resolve complex and escalated Home Loan/ Mortgage related complaints, queries, or any other matters related to Home Loan/ Mortgages. A graduation degree is essential for obtaining a UAE visa and work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE)<br><br>You’ll achieve more at HSBC.<br><br>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.<br><br>We believe diversity brings benefits for our customers, our business and our people. Different ideas and perspectives help us innovate, manage risk and grow the business in a sustainable way. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.<br><br>Issued by The Hong Kong and Shanghai Banking Corporation Limited.
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<p><strong>Some careers shine brighter than others. </strong></p><br><br><p>If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further</p><br><br><br><p><strong>In this role, you will:</strong></p><br><br><ul><li>Take lead in effectively responding to inbound Home Loan/ Mortgage related complex queries and complaints received from customers through service channels within defined SLAs. Support the frontline team to in handling queries and complaints raised on MMX. Work closely with the team and stakeholders to ensure all cases are resolved in a timely manner and FCR (First Contact Resolution) target is achieved daily. Ensure timely and effective follow up on ongoing investigations, customer instructions, queries, and complaints for Home Loans/ Mortgages</li><li>Manage a medium sized team of individuals who are responsible for Mortgage customer service, sales lead management, loan amendments and modifications, handle escalated complaints to ensure a satisfactory resolution.</li><li>Ability to perform and provide high level quality checking on customer mortgage applications, following through to end resolution of Home Loan disbursement by way of customer and stakeholder engagement.</li><li>Ability to multitask between different service functions based both in front facing role in Branches and in back-office role.</li><li>Analytical skills are essential to complete tasks related to Sales enablement including completing complex Customer Due Diligence checks on individuals and companies selling properties.</li><li>Ability to engage with clients both verbally (English and Arabic preferred) and in writing for home loan retention cases to ensure fair outcomes are provided.</li><li>Ensure timely execution of assigned tasks and duties related to home loans/mortgages</li><li>Work closely with Home Loan Sales and Service team and all stakeholders to streamline process, best utilisation of resources, timely execution of home loan applications, customer instructions, actively participate and contribute to various working groups, project and mortgage related tasks.</li><li>To build, maintain, analyse and produce all relevant Management Information for stakeholders. Ability to swiftly produce ad hoc MIs as per business requirements.</li><li>Conduct regular feedback and training sessions with the service, sales team to improve staff efficiency and knowledge</li><li>Build and maintain good relationships with the team and stakeholders to provide excellent service to customers. Establish a customer centric approach within the team and a culture of cross training staff for various activities.</li><li>Represent Home Loan service team during audits, performance reviews and working groups</li><li>Support other managers and colleagues and manage tasks and responsibilities during leave of absence</li></ul><br><p><strong>To be successful in the role, you should meet the following requirements:</strong></p><br><br><ul><li>At least two years of work experience and in-depth knowledge of home loans/ mortgages and customer service experience is a must</li><li>People and Team management experience</li><li>High levels of customer service and customer facing experience.</li><li>Fluent in verbal and written communication in English.</li><li>Effective communication and negotiation skills (written & verbal)</li><li>Proven track record of successfully operating in sales & service driven environment.</li><li>Excellent communication skills required to communicate with customers and stakeholders via calls, emails and face to face meeting to resolve complex and escalated Home Loan/ Mortgage related complaints, queries, or any other matters related to Home Loan/ Mortgages.</li><li>A graduation degree is essential for obtaining a UAE visa and work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE)</li></ul><br><br><p><strong>You’ll achieve more at HSBC.</strong></p><br><br><br><p>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.</p><br><br><p>We believe diversity brings benefits for our customers, our business and our people. Different ideas and perspectives help us innovate, manage risk and grow the business in a sustainable way. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.</p><br><br><br><br><p>Issued by The Hong Kong and Shanghai Banking Corporation Limited.</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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Job Summary<br><br>To support the Senior/Associate Director in revenue generation, customer acquisition, relationship deepening, portfolio growth and business development across both the Premium and Priority Banking segments through a dedicated virtual engagement model. The Assistant Relationship Manager (Virtual) is responsible for managing and servicing an assigned portfolio of Premium and Priority Banking customers through proactive telephone, video and digital engagement channels. The role will execute a disciplined Contact Management Plan to deepen customer relationships, enhance customer experience, identify financial needs and deliver appropriate banking, wealth, insurance and investment solutions. The role will support the growth of Priority Banking by developing Premium Banking customers towards Priority qualification through consistent customer engagement, portfolio reviews, needs-based conversations and wallet share expansion. The role will also ensure existing Priority Banking customers remain actively engaged, serviced and retained through regular relationship reviews and proactive outreach. The Assistant Relationship Manager (Virtual) acts as the primary virtual point of contact for assigned customers and is responsible for maintaining high levels of customer activity, relationship penetration, service excellence and sales productivity while adhering to all regulatory, compliance and conduct requirements. The role forms a critical part of the ARM Channel operating model and serves as a key enabler for customer servicing, acquisition, retention, portfolio growth and Priority Banking qualification across the Premium and Priority customer segments. This role forms part of the UAE National Talent Development pathway within Priority Banking and provides a structured progression route to Assistant Relationship Manager, Associate Relationship Manager and Senior Associate Relationship Manager positions within the ARM Channel.<br><br>Key Responsibilities<br><br>Strategy<br><br>Supporting in induction of all (NTB) new customers brought in by the Senior/Associate Director. Achieve “best in class” productivity in order to maximize the efficacy of the sales process by providing support to Senior/Associate Director. Update & maintain all MIS (Calls, Prospects, Attritions etc.). Maintain and update customer information on CEMS. Accurate and timely generation of reports. Activation of dormant accounts. Constantly update product and process knowledge by successfully attending Tests/Quizzes/Certifications. Conduct proactive outbound calling activities to Premium and Priority Banking customers in accordance with the Contact Management Plan. Identify customer needs and opportunities through regular customer engagement and financial conversations Generate opportunities across Investments, Insurance, Deposits, Liabilities and Wealth Management solutions. Support acquisition and retention activities through virtual engagement channels. Identify Premium Banking customers with Priority qualification potential and actively support their progression into Priority Banking. Increase customer wallet share, Assets Under Management and product penetration through structured customer engagement. Execute daily calling activities to drive customer servicing, relationship deepening and business generation.<br><br>Business<br><br>Acquisition & Sales Management<br><br>Supporting in induction of all (NTB) new customers brought in by the Senior/Associate Director. Achieve “best in class” productivity in order to maximize the efficacy of the sales process by providing support to Senior/Associate Director. Update & maintain all MIS (Calls, Prospects, Attritions etc.). Maintain and update customer information on CEMS. Accurate and timely generation of reports. Activation of dormant accounts. Constantly update product and process knowledge by successfully attending Tests/Quizzes/Certifications. Conduct proactive outbound calling activities to Premium and Priority Banking customers in accordance with the Contact Management Plan. Identify customer needs and opportunities through regular customer engagement and financial conversations. Generate opportunities across Investments, Insurance, Deposits, Liabilities and Wealth Management solutions. Support acquisition and retention activities through virtual engagement channels. Identify Premium Banking customers with Priority qualification potential and actively support their progression into Priority Banking. Increase customer wallet share, Assets Under Management and product penetration through structured customer engagement. Execute daily calling activities to drive customer servicing, relationship deepening and business generation.<br><br>Customer Relationship Building<br><br>Build and deepen relationships with existing Priority Customers. Build and deepen relationships with Premium Banking customers to support future Priority qualification. Effectively meeting customer expectations and handling/reduction of customer complaints. Provide professional customer service to achieve a high percentage of customer satisfaction and retention. Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in other places. Serve as the one-point contact to the High-Net-Worth customers of the Bank. Conduct regular customer reviews through telephone, video and digital engagement channels. Develop long-term customer relationships through consistent and proactive engagement. Support customer retention and relationship growth across both Premium and Priority Banking portfolios. Ensure customers receive timely servicing and relevant financial solutions aligned to their needs and objectives.<br><br>Processes<br><br>Ensure compliance of laid down process and procedures. Facilitate and Implement work process improvements. To ensure compliance with Global Process Standards on Customer Data Confidentiality. Ensure all customer interactions are accurately documented within approved Bank systems. Maintain quality customer engagement standards across all virtual communication channels. Execute customer contact activities in line with the Contact Management Plan and applicable service standards.<br><br>People & Talent<br><br>Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners. Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks. Employ, engage and retain high quality people, with succession planning for critical roles. Responsibly delegate work to staff, providing coaching and support where required. Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives. Participate actively in learning, certification and development programmes. Support the development of UAE National talent and contribute positively to the ARM talent pipeline.<br><br>Risk Management<br><br>Ensure KYC/AML updates, proper zero error documentation. Updating the C-Manager, adhering to the Contact Management Plan. Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC. Ensure compliance with the above policies on an ongoing basis and report any suspicious transaction immediately to the supervising officer. Ensure full awareness of all policies relating to operational risk, sales processes, anti-misselling, etc and comply with the same. Read, understand and comply with all provisions of the Group Code of Conduct. Ensure all virtual customer interactions are conducted in accordance with approved sales processes, regulatory requirements and customer suitability standards. Maintain accurate records of customer conversations, recommendations and engagement activities.<br><br>Governance <br><br>To be able to detect any suspicious transactions, Money laundering, forgeries etc. Highest compliance with reference to Anti Bribery, Anti Money Laundering & Combating Financial Crime Risk procedures. Ensure all GPS standards are followed and adhered. Ensure all customer engagement activities conducted through telephone and digital channels comply with internal governance standards and regulatory requirements.<br><br>Regulatory & Business Conduct<br><br>Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Good knowledge of group policies, standards, local regulations and legislations of the prevention of money laundering and adherence to group code of conduct. Ensure fair customer outcomes through all customer interactions and recommendations. Adhere to customer suitability, sales quality and conduct requirements during all virtual engagements.<br><br>Key stakeholders<br><br>Internal<br><br>Product Manager – Priority Banking – for Launch and implementation of product campaigns. Customer Service Manager – WM – for Product services to the customers. Unit Heads – Treasury – Implementation of sales strategies. Branch Managers – Implementation of sales strategies. Marketing Manager – WM – Coordinate marketing and research activities. Country Money Laundering Prevention Officer. Assistant Relationship Managers. Associate Relationship Managers. Senior Associate Relationship Managers. Team Leaders. Priority Banking and Wealth Management teams.<br><br>External<br><br>Existing and Prospective Customers – for Acquisition and retention of business. Premium Banking Customers. Priority Banking Customers.<br><br>Other Responsibilities<br><br>Ability to maintain a highly decent professional environment within the Priority Centre. Educate Clients on using of other delivery channels. Conduct structured outbound customer engagement activities on a daily basis. Support customer servicing, acquisition, retention and portfolio growth through virtual engagement. Support qualification of Premium Banking customers into Priority Banking. Drive customer activity, relationship deepening and customer satisfaction through proactive customer contact. Act as an ambassador of the Priority Banking proposition through every customer interaction.<br><br>Skills And Experience<br><br>Manage Conduct Manage Risk Manage People Spot Opportunities Solve Problems Take the Lead Build Resilience<br><br>Qualifications<br><br>University Graduate. Relevant experience in relationship management, virtual relationship management, wealth management, contact centre banking, customer engagement or financial services. Experience in handling all Banking Customer Services & Investment Products. Strong communication and negotiation skills with the ability to influence outcomes. Excellent telephone-based relationship management and customer engagement skills. Networking ability to manage interdepartmental deliverables. Good understanding of the business environment in UAE preferably with direct contacts with the local HNI community. Proficiency in Computers. Proficiency in CRM, customer engagement and digital communication platforms. Adapting to multi-cultural environment. Good knowledge of banking practises and regulations. Anti-Money laundering, Sanctions/Compliance Training and Basic Banking Practice. Strong understanding of Premium and Priority Banking customer propositions. UAE National preferred. Arabic language capability preferred.<br><br>About Standard Chartered<br><br>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.<br><br>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.<br><br>Together We<br><br>Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term<br><br>What We Offer<br><br>In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.<br><br>Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
What you will own and do: · Research and identify potential clients through various channels such as online research, networking, referrals and field visits · Making Cold calls to new data and seeking opportunities for appointment with Potential Channel Partners · Regularly visiting and engaging with identified Potential Channel Partners to generate leads and enquiries· Closely pursuing PCPs for receipts of Orders and appointing them as New Channel Partners (NCP) · Closely interacting with New and Existing channel partners to ensure continued business and pursue to achieve Month-on-Month revenue growth.· Liaisoning with Inactive channel partners to identify and bridge gaps and convert them to Active Channel Partners· Liasing with Interior designers, architects, contractors, Channel Partners for project enquiries and orders· Generating Project Leads by visiting project sites and exploring Project Partner network· Actively working to achieve weekly and monthly revenue targets· Diligently working with all channel partners to ensure timely Payment Collection· Prepare detailed MIS reports related visits and outcomes of meetings and weekly and monthly order forecasts · Stay abreast of industry trends and competitor activities for strategic decision-making What you will bring to us: · 6-8 years of experience in Revenue Generation and Field Sales, preferably in the building material industry – Interior, Fit-Outs, Projects· Strong analytical skills, with the ability to interpret data and generate actionable insights· Excellent communication and interpersonal abilities, with a knack for building relationships across customers and channel partners· Strong negotiation and presentation skills· Proficiency in preparing and updating daily and weekly field sales reports· Demonstrated ability to thrive in a fast-paced environment and drive results through collaboration and innovation. Qualifications: · Graduation in any field / Bachelor’s degree in business administration, marketing, or a related field; MBA preferred. Basic + Soft Skills required: · Excellent communication and interpersonal skills · Leadership and team-building abilities · Analytical thinking and problem-solving · Adaptability and resilience in a fast-paced environment · Strong negotiation and persuasion skills Technical Skills required: · Proficiency in Microsoft Office suite (Excel, Word, Power Point) · Experience with CRM software · Familiarity with felid sales marketing strategies and techniques Culture and other pointers: · You have an enthusiastic desire to grow and learn. · You are customer obsessed. You like working in a high accountability, high responsibility environment. · You’re a strong team player with a passion for innovation. · You exhibit a strong sense of ownership and a commitment to delivering excellence in every aspect of their work · You demonstrate an unwavering dedication to delivering high-quality results and ensuring customer satisfaction in every task they undertake. · You bring positivity, collaboration, and enthusiasm to the team while striving for excellence in their role. · You prioritize a 'Data-driven Approach,' utilizing evidence and analysis to guide strategies, optimize processes, and achieve measurable success in your position <br>We’re not the best fit for you if: · You are satisfied with where you are in life and do not want to push to learn/grow further. · You believe that the best products are built by following your instincts instead of listening to users. · You are more concerned about short-term payoffs than long-term payoffs. · You are fundamentally risk averse. · You are unable to Multitask · You are working just for your own personal growth and not organization's goals
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<span>ABOUT ELEVATE Elevate is an award-winning global sports and entertainment agency founded in 2018 and the chosen growth partner for the world’s leading brands, properties, and experience-driven businesses.<br> Through one integrated model, Elevate serves as the trusted advisor for more than 1,000 clients, helping them solve complex challenges and drive business wins.<br> What began in sports has evolved into a platform now serving clients across culture, attractions, culinary, and hotels.<br> Today, Elevate brings operational expertise, data-driven intelligence, and world-class creativity together under one roof.<br> Elevate’s more than 750 employees sit across 14 offices around the world, from North America to Europe to Asia, and speak and write in 17 different languages.<br> For more information, visit us at www.<br>oneelevate.<br>com. ROLE DESCRIPTION Elevate is looking for an outstanding Partnership Manager to join our award winning team, working for one of the most prestigious rights holders in the UAE.<br> This position will play a key role in managing our client’s sport and cultural sponsorships, working closely with our client to create, evaluate, and design exceptional partnership and activation programs, leveraging best in class sponsorship practices to deliver award winning campaigns.<br> ROLE RESPONSIBILITIES The Partnership Manager will manage the day-to-day partnership activations of a client’s sponsorships.<br> Typical responsibilities include: Responsible for the day-to-day management of a client’s sports and cultural sponsorships.<br> Interface with other Commercial team members, the client, and all appropriate agencies/properties to support sponsorship initiatives.<br> Participate in the development and implementation of sponsorship initiatives, including customised programs and promotions.<br> Help manage the sponsorship measurement and return on investment process in conjunction with all programs and partners.<br> Manage client vendor relationships and coordinate necessary activation deliverables on behalf of the client.<br> Assist with the creation and implementation of materials to support the sponsorship initiative.<br> This will include preparing marketing activation presentations and materials to be distributed to the client, agencies, and other counterparts.<br> Interface with and manage the internal creative team, writing creative briefs, assisting with the preparation of creative presentations, and ensuring that the client’s brand is accurately represented.<br> Liaise/interface with other agencies and internal Elevate divisions as necessary.<br> Support sponsorship tactical implementation and coordination at all events where agency staff is needed.<br> Manage the client property approvals process on behalf of the client.<br> Participate in sponsorship contract negotiations.<br> Note: Semi frequent travel is required, including some weekends for client events.<br> CRITERIA We are looking for someone who is excited by the prospect of working on award winning sponsorship accounts and passionate about being part of a high performing team and being integral to our agency.<br> You are also confident, motivated, have excellent attention to detail, and are looking forward to working in the industry.<br> Experience & Qualifications Bachelor’s degree in a relevant field.<br> 4-8 years of agency or client based sponsorship account management experience.<br> Specific disciplines could include sponsorship marketing, event marketing, and/or sponsor servicing.<br> Football specific experience is preferred/is a plus.<br> League/team experience and an understanding of the business of sports, sports media, and sports marketing/sponsorship is highly preferred.<br> Ability to manage the development and implementation of sponsorship marketing strategy on behalf of clients or companies.<br> Ability to manage day to day relationships with clients, agencies, and vendors Experience with on site event marketing operations and logistics.<br> Experience working with internal teams (account/creative) as well as other agency partners.<br> Skills & Capabilities Superior client relationship and service skills.<br> Strong ability to think strategically and creatively.<br> Ability to problem solve independently and in groups.<br> Excellent time management, written, and oral communication skills.<br> Proficient in PowerPoint, Excel, and Word.<br></span> </div>
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<span> </span><p><span><span><span>Manager, Special Projects</span></span></span> <br><span><span>(<span>20860</span></span></span>)</p><br> <p><span>Atlantis Dubai is part of Kerzner International, and home to two extraordinary resorts: the world-renowned Atlantis, The Palm and the ultra-luxury Atlantis The Royal. Together, they represent world-class service, bold innovation, and unforgettable experiences brought to life.</span></p><br> <p><span>With over 6,000 colleagues from 129 nationalities, Atlantis Dubai operates as one team, with many departments and back-of-house functions seamlessly supporting both resorts. Across every role and department, our shared purpose is the same: to create amazing experiences and everlasting memories - not only for our guests, but for our colleagues too.</span></p><br><p><span><strong>About The Role </strong></span></p><br>
<p><span>Lead monitor and coordinate people and processes to ensure that projects are delivered on time and produce the desired results. Coordinate with consultants, contractors, and specialist suppliers to ensure delivery of projects are in line with business required timelines. Should have a strong background in project management, budgeting, and analysis. Should be an excellent communicator and comfortable managing multiple tasks. Must be a team player and have an aptitude for problem-solving.</span></p><br>
<p><span><strong>Key Duties and Responsibilities</strong></span></p><br>
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<li><span>Liaise with Consultants and Designers in developing project scopes and objectives, involving all relevant stakeholders, and ensuring technical feasibility.</span></li>
<li><span>Act as a Client Representative in the instance of an external Project Manager and coordinate internal resources and third parties/vendors for the flawless execution of projects.</span></li>
<li><span>Ensure that all projects are delivered on-time, within scope and within budget.</span></li>
<li><span>Manage communication with all stakeholders and update senior management with timely progress/ cost tracking reports including project cost to completion summary.</span></li>
<li><span>Review recommendation reports submitted based on the scoring and review comments from VP of Special Projects, Senior Managements and Operators. Get necessary approvals and signatures. Liaise with commercial/ legal team to finalize LOI/contracts.</span></li>
<li><span>Coordinate with the consultants ensuring that all government related approvals for the project are in place including all relevant Design and Construction NOCs and Building Permits</span></li>
<li><span>Evaluate design and construction progress and prepare detailed reports on a weekly or other basis, to be agreed.</span></li>
<li><span>Monitor progress on site, report major issues to VP of Special Projects and take corrective action in conjunction with Consultants and Project Managers to minimize actual and potential delays to the construction program.</span></li>
<li><span>Conduct quality checks on works carried out to ensure that project components meet all specifications.</span></li>
<li><span>Use appropriate verification techniques to manage changes in project scope, schedule, and costs. Create and maintain comprehensive project tracking documentation.</span></li>
<li><span>Establish and maintain relationships with third parties/vendors.</span></li>
<li><span>Support the assessment and valuation of contractors/ supplier’s payment applications and processing of payment certification in accordance with contractual terms and conditions.</span></li>
<li><span>Conduct site inspections with consultant team before project completion, to determine snags and ensure any issues are rectified before sign-off.</span></li>
<li><span>Conduct site inspection on completed projects and revisit, when necessary, until the DLP/ warranty period is concluded.</span></li>
<li><span>Assist and support any administrational duties in the absence of the colleague handling administration related task or as required.</span></li>
<li><span>Administer requisition and approvals as required.</span></li>
<li><span>Knowledgeable in Opera and RAMCO systems</span></li>
<li><span>Prepare reports and correspondence as required by the Department Head</span></li>
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<p><span><strong>Management of Team </strong></span></p><br>
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<li><span>To build and foster collaborative relationships with other departments within the organization to stay informed and abreast of new initiatives, products, and services.</span></li>
<li><span>Contribute to the preparation of the department budget and monitor the financial performance of a given area versus the budget so that areas of unsatisfactory performance are identified, rectified promptly and potential performance improvement opportunities are capitalized upon.</span></li>
<li><span>Manage the effective achievement of objectives through setting individual objectives, managing performance, developing staff, and providing formal and informal feedback to maximize overall performance and team motivation while continuing to deploy resources effectively for growth and further strengthening the employee value proposition.</span></li>
<li><span>Ensuring strategic execution of the team priorities with responsibility for business performance and budget management, while acting as an advisor for leadership team; requires the ability to partner, execute, and lead through influence and collaboration across the company.</span></li>
<li><span>Managing and inspiring a talented and diverse group of colleagues and helping them develop and learn as they grow their careers.</span></li>
</ul> <p><span><strong>Human Resources </strong></span></p><br>
<ul>
<li><span>Responsible for HR leadership of direct reports and their teams (recruitment and selection, performance management (Appraisal/PDP), colleague development and motivation, counselling / disciplinary issues.</span></li>
<li><span>Maintain and enhance the open-door policy to all colleagues providing advice and guidance when needed regarding their issues or concerns and/or grievances.</span></li>
<li><span>Ensure that the hotels are fully compliant with Kerzner people processes and deadlines that govern all Kerzner properties. i.e., CES, SAP, Probation reviews etc.</span></li>
<li><span>Ensure that the administration of the performance review process in the operational departments and ensure that follow-up for all issues is done in timely manner and results of both follow-up and the initial reviews are communicated to all relevant parties.</span></li>
<li><span>Maximize productivity and achieve optimum staffing levels to minimize additional payroll costs.</span></li>
<li><span>Talent Reviews are alive and active, and the target audience know why they are so important.</span></li>
<li><span>Ensure 100% compliance with all mandatory training for departments; as well as the Departmental Trainers positively encouraged.</span></li>
<li><span>Control the LTO in the operational departments in conjunction with the HR department to ensure that any areas of concern and monitored and rectified.</span></li>
<li><span>Conduct regular coaching sessions with HOD’s to further develop both their technical and management skills.</span></li>
<li><span>Manage the Engagement Survey process for the operational departments ensure that the follow up meetings are done, and the staff members have timely feedback.</span></li>
<li><span>Conduct interviews when applicable.</span></li>
<li><span>Review manning and re-recruitment of all positions</span></li>
<li><span>Ensure one CSR event takes place every quarter.</span></li>
</ul>
<p><span><strong>About You </strong></span></p><br>
<ul>
<li><span>Proven working experience as a project administrator.</span></li>
<li><span>Excellent client-facing and internal communication skills</span></li>
<li><span>Excellent written and verbal communication skills</span></li>
<li><span>Strong organizational skills including attention to detail and multi-tasking skills.</span></li>
<li><span>Strong working knowledge of but not limited to Microsoft Office, Excel, and PowerPoint</span></li>
<li><span>Strong interpersonal skills</span></li>
<li><span>Leadership abilities</span></li>
<li><span>Strong customer service focus</span></li>
</ul>
<p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive programme, and a variety of colleague wellness and social initiatives.</span></p><br>
<p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br>
</div>
Responsibilities<br>We are looking for a highly motivated and strategic Content Ecosystem Operation Manager to join our Tik Tok LIVE MENA team. In this role, you will focus on building and optimizing content strategies for agency partners across overseas live streaming markets. You will play a key role in identifying content trends, improving live content quality, scaling successful content frameworks, and enabling agencies to strengthen their live streaming capabilities. This role is ideal for someone who understands the live streaming ecosystem, has strong content strategy instincts, and is passionate about driving growth through localized, data-informed content operations.<br><br>Responsibilities:<br>- Responsible for in-depth analysis of the local content ecosystem to drive local content growth.<br>- Drive initiatives to improve content quality and audience engagement from the perspective of the content operation based on the global and regional strategies.<br>- Work with T&S and other functions to help inform/jointly develop community safety strategies and monitor safety risks in the content community.<br>- Monitor in-app short video content, position content style problems and cooperate with Algo, PM and T&S to collaborate on solutions.<br>- Observe local/international real-time events with emergency preparedness capacities.<br><br>Qualifications<br>Minimum Qualifications:<br>- Bachelor's degree or above.<br>- Familiar with local internet market and local culture and trends.<br>- Safety-related work experience and operational data analysis capabilities.<br>- Good teamwork awareness and communication skills.<br>- Fluent in both English and Turkish to collaborate with Turkish-speaking and global stakeholders.<br><br>Preferred Qualification:<br>- Preferably with vertical operation experience of music, games or other content.<br><br>About Tik Tok<br>Tik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.<br><br><br>Why Join Us<br>Inspiring creativity is at the core of Tik Tok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.<br>We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.<br><br>Diversity & Inclusion<br>Tik Tok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Tik Tok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
01. ABOUT THE COMPANY<br>Dizzaract is a product-driven company operating at the intersection of gaming, digital platforms, and AI. We build and scale multiple products, including FAR Labs & Gamed — each exploring a different space, yet united by a shared approach: moving fast, staying curious, and focusing on things that people actually use. We operate as a collaborative, non-hierarchical team where ideas are valued based on their impact, not their origin, and where AI is embedded across everything we build, from infrastructure to product decisions.<br>02. ABOUT THE ROLE<br>FAR Labs is building an AI-native engineering organisation where AI is embedded into how we design, build, test, and operate products. You’ll help define what a high-performing engineering team looks like when every engineer is deeply AI-enabled — and continuously improve how we work as these tools evolve.<br>We’re looking for an Engineering Manager to strengthen the FAR Labs engineering organisation and work directly with our CTO & Co-Founder. This role sits between engineering, product, and business. You will own the day-to-day effectiveness of the engineering organisation: team structure, delivery, engineering processes, performance management, hiring, and development of the team.<br>Your role is to make sure the engineering organisation executes around that direction effectively — with clear ownership, strong teams, predictable delivery, and high engineering standards. This is a hands-on leadership role for someone who understands technology deeply, can challenge senior engineers and technical leads, and knows how to build an engineering environment where people perform and grow.<br>03. WHO YOU ARE<br>Experienced Engineering Leader: You have a strong software engineering background combined with several years of experience leading engineering teams, senior engineers, and technical leads. Technically Credible: You understand modern software architecture, distributed systems, cloud infrastructure, CI/CD, observability, reliability, and software development practices well enough to challenge technical decisions and support strong engineers. Execution-Focused: You know how to turn business and product priorities into clear engineering plans, remove blockers, manage dependencies, and keep teams moving toward releases. People Manager: You are comfortable with hiring, performance management, development conversations, difficult feedback, team changes, and creating clear expectations for engineers. Systems Thinker: You naturally look at team structure, processes, ownership, communication, and delivery as connected parts of one engineering system. Product & Business Mindset: You understand that engineering exists to solve real product and business problems, and you can communicate technical trade-offs clearly to non-technical stakeholders. Builder: You are comfortable creating processes and structures from scratch rather than relying on established corporate systems.<br>04. RESPONSIBILITIES<br>Engineering Leadership: Lead, coach, and develop engineers and engineering leads across FAR Labs, creating a culture of ownership, accountability, transparency, and high performance. Engineering Organisation: Structure engineering into effective teams based on products, technical domains, priorities, and available capacity. Define clear ownership and responsibilities across teams and individuals. Delivery & Releases: Own engineering execution across projects and releases. Track progress, blockers, dependencies, risks, and timelines and ensure leadership has clear visibility into delivery. Engineering Processes: Build and continuously improve planning, estimation, development, code review, testing, release, retrospective, and incident-management processes. Velocity & Performance: Identify bottlenecks affecting engineering velocity and systematically remove them while maintaining strong quality and reliability standards. People Management: Own regular 1:1s, performance reviews, development plans, feedback cycles, performance improvement, and career development across the engineering organisation. Hiring & Team Building: Partner with the CTO and People team on workforce planning, hiring, interviewing, onboarding, performance management, and offboarding. Product & Business Alignment: Work closely with Product and Business teams to translate priorities into engineering plans and make sure engineers understand both what they are building and why. Technical Excellence: Partner with the CTO and technical leads to maintain strong standards around architecture, code quality, scalability, security, reliability, technical debt, and maintainability. Infrastructure & Reliability: Ensure strong engineering practices around CI/CD, cloud infrastructure, monitoring, observability, incident response, and production reliability. Engineering Metrics: Introduce and track meaningful metrics around delivery, quality, reliability, capacity, and engineering performance.<br>05. REQUIREMENTS<br>7+ years of software engineering experience.3+ years of experience managing engineering teams in a technology company. Previous experience managing Senior Engineers, Tech Leads, or multiple engineering teams. Strong technical background with solid understanding of modern software architecture, distributed systems, cloud infrastructure, CI/CD, observability, and system reliability. Proven experience building or improving engineering processes and team structures. Strong experience managing software delivery from planning through production. Experience with hiring, onboarding, performance management, employee development, and difficult performance decisions. Ability to manage technical debt while balancing short-term product priorities with long-term engineering quality. Strong understanding of Agile software development principles and modern engineering practices. Experience working closely with Product, Business, and other cross-functional stakeholders. Strong analytical and problem-solving skills with the ability to make decisions in fast-moving environments. Experience scaling an engineering organisation or building engineering processes in a startup or scale-up environment is a strong plus. Experience in AI, ML infrastructure, distributed systems, developer infrastructure, or technically complex products is a plus. English level: Advanced (C1).<br>06. WHAT YOU WILL LEARNEngineering Scale: How to structure and scale an engineering organisation around rapidly evolving AI products and infrastructure. AI Infrastructure: Exposure to distributed AI systems, infrastructure, compute, and emerging technologies across the FAR Labs ecosystem. Engineering Leadership: Building engineering systems where team structure, processes, performance, and delivery evolve together as the organisation grows. Product & Technology Strategy: Working closely with a technical founder and leadership team to understand how engineering decisions translate directly into product and business outcomes.<br>07. WHAT WE OFFERReal ownership and direct impact on the structure and performance of the FAR Labs engineering organisation. Direct collaboration with the CTO & Co-Founder and senior leadership team. The opportunity to shape engineering processes, team structure, hiring, and ways of working. Hands-on exposure to technically challenging AI, infrastructure, and distributed systems problems. Fast execution, low bureaucracy, and a highly collaborative, idea-driven team. Competitive salary with performance-based incentives.24 days annual leave, plus public holidays. Health insurance. Modern office in Yas Creative Hub. Continuous learning through real-world problem solving — not just theory. The opportunity to influence both engineering execution and product direction. A diverse, open-minded team where ideas are genuinely heard.
???? We're Hiring: Cinema Manager???? Location: United Arab Emirates (Remote)???? Employment Type: Full-Time???? Experience Level: Mid-Level to Senior???? Work Arrangement: Fully Remote About UsWe are an entertainment-focused organization committed to delivering exceptional cinema experiences through high-quality programming, customer service, operational excellence, technology, and engaging entertainment environments. Our distributed teams collaborate across Cinema Operations, Film Programming, Marketing, Finance, Technology, Facilities, Food & Beverage, Customer Experience, Security, and Executive Leadership to create memorable experiences for audiences. The Role We are seeking an experienced Cinema Manager to oversee cinema operations, customer experience, film programming coordination, workforce management, facilities, food and beverage, revenue performance, safety, compliance, and operational excellence. The ideal candidate will lead teams and optimize cinema performance while ensuring a consistently safe, welcoming, efficient, and commercially successful entertainment environment. Key Responsibilities Develop and implement cinema operating strategies aligned with organizational objectives, customer expectations, entertainment trends, and commercial targets. Oversee day-to-day cinema operations including box office, ticketing, ushering, concessions, auditorium readiness, customer service, cleaning, facilities coordination, and front-of-house activities. Collaborate with Film Programming, Marketing, Finance, Human Resources, Technology, Facilities, Security, Food & Beverage, Customer Experience, and Executive Leadership. Coordinate film schedules, screening allocations, auditorium utilization, special screenings, premieres, events, and programming requirements with relevant teams. Establish and monitor key performance indicators (KPIs) including admissions, occupancy, revenue per customer, concession sales, average transaction value, customer satisfaction, attendance, labor productivity, operating costs, complaints, and profitability. Develop cinema sales, revenue, attendance, customer-retention, loyalty, promotional, and local-market strategies. Manage ticket pricing, promotional campaigns, memberships, loyalty programmes, group bookings, private screenings, corporate events, and customer offers in coordination with commercial teams. Oversee food and beverage operations, including product availability, quality, hygiene, pricing, inventory, waste control, service standards, and concession performance. Manage staffing requirements, workforce scheduling, training, performance management, employee engagement, succession planning, and operational coverage. Ensure employees receive appropriate training in customer service, ticketing systems, cinema operations, food safety, emergency procedures, security, accessibility, and organizational standards. Monitor auditorium presentation quality including seating, projection, sound, lighting, temperature, cleanliness, accessibility, and overall viewing conditions. Coordinate preventive maintenance, repairs, facility inspections, equipment servicing, cleaning standards, and building-management requirements. Ensure cinema operations comply with applicable UAE health and safety, fire and life-safety, accessibility, labor, food-safety, consumer-protection, entertainment, licensing, and regulatory requirements. Establish emergency-response procedures covering fire, evacuation, medical incidents, security events, technical failures, crowd management, and other operational emergencies. Monitor customer feedback, online reviews, complaints, service-recovery cases, and satisfaction data to identify opportunities for continuous improvement. Develop customer-experience initiatives covering hospitality, accessibility, digital ticketing, loyalty, personalized offers, queue management, premium experiences, and service innovation. Manage relationships with film distributors, suppliers, concession partners, maintenance providers, technology vendors, security providers, cleaning contractors, and other operational partners. Monitor supplier and contractor performance against service levels, contracts, quality standards, cost expectations, and operational requirements. Drive digital transformation through artificial intelligence (AI)-powered attendance forecasting, dynamic pricing, personalized recommendations, customer analytics, automated workforce scheduling, predictive maintenance, and intelligent cinema operations. Utilize cinema management systems, digital ticketing platforms, point-of-sale (POS) systems, customer relationship management (CRM) platforms, Microsoft 365, Power BI, Tableau, workforce-management systems, inventory platforms, facilities-management systems, digital signage, and customer-feedback technologies. Analyze attendance patterns, customer demographics, film performance, concession purchasing, peak periods, local competition, and market trends to improve operational and commercial decisions. Manage cinema budgets covering labor, maintenance, utilities, concessions, supplies, technology, marketing support, events, and operational expenses. Prepare executive operating reports, revenue dashboards, attendance analyses, customer-experience reports, labor-performance reviews, concession reports, budget updates, incident reports, and strategic recommendations for senior leadership. Lead, mentor, and develop cinema supervisors, customer-service teams, concession staff, ushers, technical personnel, and operational employees while fostering a culture of hospitality, safety, accountability, teamwork, and continuous improvement. Requirements Bachelor's degree in Business Administration, Hospitality Management, Entertainment Management, Retail Management, Operations Management, or a related field. Master's degree in Business Administration (MBA), Hospitality Management, Entertainment Management, or a related discipline is highly advantageous. Professional certifications in hospitality, operations management, food safety, health and safety, project management, or related disciplines are preferred. Minimum 5 years of experience in cinema operations, entertainment management, hospitality, retail operations, customer experience, or related roles. At least 2 years of experience managing cinema operations, entertainment venues, hospitality teams, customer-facing operations, or multidisciplinary service teams preferred. Strong understanding of cinema operations, film programming coordination, customer experience, ticketing, concessions, workforce management, facilities, entertainment technology, safety, and commercial performance. Experience with cinema management systems, digital ticketing platforms, POS systems, CRM platforms, Microsoft 365, Power BI, Tableau, workforce-management systems, inventory platforms, facilities-management systems, and customer-feedback technologies. Familiarity with AI-powered attendance forecasting, dynamic pricing, personalized entertainment recommendations, predictive maintenance, automated scheduling, customer analytics, and intelligent venue-management technologies is highly advantageous. Strong leadership, customer-service, communication, commercial, analytical, organizational, stakeholder management, project management, and problem-solving skills. Strong financial awareness with the ability to manage budgets, revenue targets, labor costs, inventory, concession margins, operating expenses, and profitability. Ability to manage high-volume customer environments while maintaining exceptional service standards, operational efficiency, safety, cleanliness, and employee engagement. Ability to manage multiple cinema initiatives while balancing customer experience, attendance, revenue, staffing, safety, facilities, technology, film schedules, operating costs, and business priorities. Ability to work effectively in a remote management environment with distributed corporate, programming, marketing, finance, HR, technology, facilities, security, and executive teams, with regular travel to cinema locations, events, distributor meetings, operational reviews, and site assessments as required. What We Offer Flexible remote work arrangement with strong collaboration across global cinema operations, programming, marketing, finance, technology, facilities, customer experience, and executive teams. Competitive compensation package with performance-based incentives. Comprehensive health and wellness benefits. Professional development and entertainment-operations leadership growth opportunities. Exposure to AI-powered cinema analytics, predictive attendance forecasting, dynamic pricing, personalized customer engagement, smart-venue technology, and next-generation entertainment solutions. Collaborative culture focused on hospitality, entertainment excellence, safety, innovation, customer satisfaction, commercial performance, and continuous improvement. Opportunity to shape exceptional cinema experiences by connecting film programming, technology, hospitality, operations, customer engagement, and commercial strategy.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>About Us </b> <br></span><p>Our team consists of 25,000 colleagues, spread across 35 countries. We believe in transformation – embracing agile and new ways of working together, which helps us to truly ‘think client’ and serve millions of our affluent and emerging affluent clients, across the world. Our clients include individuals and small businesses, and we support them with a range of traditional banking services, including investment, credit and wealth planning solutions.</p><br><br>
<p>We offer career opportunities for relationship managers, customer service specialists, product and segment management, sales and wealth planning.</p><br><br>
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<p><strong>If you’re looking to unlock new job growth opportunities, Standard Chartered Bank is the place for you. We are currently seeking an experienced professional to join our team. </strong></p><br><br>
<br>
<p><strong>About Wealth and Retail Banking</strong></p><br><br>
<p>Wealth and Retail Banking (WRB) serves more than 11 million clients in many of the world’s fastest-growing markets. Our client continuum spans from Mass Retail to Affluent, including high-net worth clients served by our Private Bank. We leverage digital banking channels with a human touch to provide clients with differentiated products and services such as deposits, payments, financing, wealth management and personalised advice. We also support small business clients with their business banking needs.</p><br><br>
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<br><b>About the Job</b> <br><p>To become a strategic professional within our team, while utilizing your experience in building and managing client relationships, across the region. Your focus will be on developing new relationships, to onboard new clients while maintaining and servicing a portfolio, through excellent communication, negotiation and customer service.</p><br><br>
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<p><strong>Responsibilities </strong></p><br><br>
<ul>
<li>Creation of strategic plans for revenue generation and business development while driving the Digital Agenda.</li>
<li>Generate new business to achieve defined targets in terms of the number of customers, volumes and revenue, including product mix, active/ passive ratio, liability targetsAbo, transactions.</li>
<li>Induction of all (NTB) new customers brought in by the Branches & Direct Sales team.</li>
<li>Creation of sales call plans to acquire large prospective customers through referrals.</li>
<li>Update & maintain all Sales MIS (Calls, Prospects, Attritions, Business done, etc.)</li>
<li>Effectively meeting customer expectations and handling/ reduction of customer complaints while providing professional customer service to achieve a high percentage of customer satisfaction and retention.</li>
<li>Lead through example and build the appropriate culture and values. Set appropriate tone and expectations for your team and work in collaboration with risk and control partners.</li>
<li>Ensure KYC/AML updates, proper zero error documentation.</li>
<li>To be able to detect any suspicious transactions, Money laundering, forgeries etc.</li>
<li>Highest compliance with reference to Anti Bribery, Anti Money Laundering & Combating Financial Crime Risk procedures.</li>
<li>Obtain Security & Commodity Authority (SCA) license (within 6 months of joining) and timely completion of Continuous Program Development (CPD) requirement post SCA licensing. This is a mandatory requirement for the role.</li>
</ul><br><b>Our Ideal Candidate</b> <br><ul>
<li>Experienced Sales and Relationship Manager with background in handling all Banking & Investment Products. Strong communication and negotiation skills with the ability to influence outcomes.</li>
<li>Networking ability to manage interdepartmental deliverables.</li>
<li>Strong inter-personal skills and leadership ability, which encourages and promotes enthusiasm and team spirit.</li>
<li>Good understanding of the business environment in UAE preferably with direct contacts with the local HNI community.</li>
<li>Adapting to multi-cultural environment.</li>
<li>In-depth knowledge of capital markets and financial planning</li>
<li>SCA certified (or completion of certificate within 6 months)</li>
</ul>
<br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.<br> <br>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.<br> <br>Together we:<br> <br>Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do<br>Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well<br>Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</p><br><br><b>What we offer</b> <br><p>In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.<br> <br>Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.<br>Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.<br>Flexible working options based around home and office locations, with flexible working patterns.<br>Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits<br>A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.<br>Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</p><br><br>
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<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p><strong>Join</strong><strong> us at Accor, </strong><strong>where</strong><strong> life pulses </strong><strong>with</strong><strong> passion!</strong></p><br><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.</p><br><p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p><br><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p><br><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p><br><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues</p><br><p><strong>Hospitality</strong><strong>is</strong><strong> a </strong><strong>work</strong><strong> of </strong><strong>heart</strong><strong>,</strong><br><strong>Join</strong><strong> us and </strong><strong>become</strong><strong> a </strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><ul><li>Develop and implement revenue strategies for a portfolio of hotels (3 or 4 hotels).</li><li>Monitor competitor pricing and market trends to adjust strategies.</li><li>Lead the weekly/bi-weekly Revenue Management meetings providing insights based on reporting data.</li><li>Develop topline revenue forecasts and actively seek opportunities to drive incremental profit across all revenue centers of the business.</li><li>Conduct regular performance reviews and optimize pricing and inventory.</li><li>Mentor, coach and develop junior team members in revenue management practices.</li><li>Collaborate with sales, finance, and front office teams to achieve revenue goals.</li><li>Ensure reservations are well managed and coordinate with the reservations team.</li><li>Drive market share in your competitive set and ensure all systems are adequately used to optimize RevPAR.</li><li>Leverage your knowledge of the distribution landscape, including online travel agencies and distribution networks to optimize hotel profits.</li><li>Responsible for data quality and system hygiene of Revenue Management and Distribution applications; platforms and tools used by the hotel.</li></ul><br>Qualifications<br><br><p><strong>Your personality counts more than your CV …</strong></p><br><ul><li><p>Bachelor’s degree in Hospitality, Business, Marketing, Finance, or related field</p><br></li><li><p>3–5+ years of experience in hotel revenue management, reservations, or e-commerce</p><br></li><li><p>Strong knowledge of PMS, RMS, CRS, channel managers, and OTAs</p><br></li><li><p>Solid analytical and forecasting skills with understanding of pricing and yield strategies</p><br></li><li><p>Familiarity with digital distribution, website performance, and online sales channels</p><br></li><li><p>Excellent communication skills and ability to collaborate across departments</p><br></li><li><p>Detail-oriented, organized, and able to work in a fast-paced environment</p><br></li></ul><br>Additional Information<br><br><ul><li>Strong interpersonal and problem solving abilities</li><li>Fluency in English , additional languages are a plus</li></ul> </div>
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<p><strong>Who we are</strong></p><br><p><span>With over 14,000 professionals globally, GHD is a leading multidisciplinary professional services company delivering engineering, design, and advisory solutions across water, energy, resources, environment, property & buildings, and transportation sectors.</span></p><br><p><span><strong>About the Role</strong></span></p><br><p>We are seeking an experienced Mechanical Technical Director to join our Global Data Centre Design Team (Mission Critical), based in our UAE offices. This is a senior leadership role for a highly accomplished engineer with extensive experience in the design, technical leadership, and delivery of hyperscale, AI, and mission-critical data centre facilities. </p><br><p>You will provide technical leadership across a portfolio of complex data centre projects, guiding multidisciplinary teams through all stages of delivery while shaping the future direction of mechanical engineering within our global data centre practice.</p><br><p>This role offers the opportunity to influence some of the world's most advanced AI and hyperscale data centre developments. You will act as a trusted advisor to clients, support business development initiatives, help secure new opportunities, drive innovation, and ensure the consistent delivery of technically excellent, resilient, sustainable, and commercially successful solutions.</p><br><p>In addition to project leadership, you will play a key role in developing engineering capability across the business, mentoring senior engineers, promoting technical excellence, and contributing to the growth of our rapidly expanding mission critical sector.</p><br><p><span><strong>Key Responsibilities</strong></span></p><br><ul><li>Provide technical leadership and governance across multiple mission critical and data centre projects globally.</li><li>Define and oversee mechanical engineering strategies for hyperscale, colocation, enterprise, and AI-driven data centre developments.</li><li>Lead the development and review of cooling architectures, including chilled water systems, liquid cooling solutions, direct-to-chip cooling, CDUs, heat rejection systems, and high-density thermal management strategies.</li><li>Drive technical excellence through peer reviews, design assurance processes, and the development of engineering standards, best practices, and quality procedures.</li><li>Act as the senior technical authority for mechanical engineering matters, providing guidance and support to project teams throughout all project phases.</li><li>Support the development, adaptation, and optimisation of global standard reference designs, modular data centre solutions, and bespoke engineering approaches.</li><li>Interface directly with clients, operators, contractors, technology providers, and other stakeholders, acting as a trusted technical advisor and subject matter expert.</li><li>Lead technical workshops, value engineering exercises, feasibility studies, master planning activities, and technical due diligence assignments.</li><li>Ensure designs achieve the required performance, resilience, maintainability, energy efficiency, sustainability, and operational objectives.</li><li>Support project delivery teams in managing technical risks, programme requirements, budgets, and quality objectives.</li><li>Maintain strong client relationships and proactively identify opportunities for repeat business and long-term partnerships.</li><li>Support business development activities, client engagement, and strategic growth initiatives across the Mission Critical sector.</li><li>Lead and support pursuits, proposals, bids, interviews, and technical presentations to help secure new project opportunities.</li><li>Collaborate with regional and global leadership teams to develop and execute growth strategies for the Data Centres and Mission Critical business.</li><li>Monitor emerging technologies, market trends, and client requirements to ensure GHD remains at the forefront of data centre engineering.</li><li>Mentor and develop Lead Engineers and other team members, fostering a culture of technical excellence, collaboration, innovation, and continuous learning.</li></ul><p><span><strong>Experience & Qualifications</strong></span></p><br><ul><li>Bachelor's Degree in Mechanical Engineering or Building Services Engineering.</li><li>Chartered Engineer status (CEng, PE, RPEQ, or equivalent) preferred.</li><li>Minimum 15 years of relevant engineering experience, including significant experience within mission critical and data centre environments.</li><li>Proven track record leading the design and delivery of hyperscale, colocation, enterprise, and AI-focused data centre facilities.</li><li>Extensive knowledge of data centre cooling systems, including chilled water plants, CRAH/CRAC systems, liquid cooling technologies, CDUs, cooling towers, dry coolers, and advanced control strategies.</li><li>Strong understanding of resilience and redundancy philosophies, including N+1, 2N, and concurrent maintainability principles.</li><li>Strong understanding of mechanical-electrical integration, controls and BMS systems, commissioning, integrated systems testing, and operational readiness.</li><li>Experience leading multidisciplinary engineering teams across international projects and geographically distributed delivery environments.</li><li>Demonstrated experience undertaking technical reviews, design assurance, engineering governance, and quality management activities.</li><li>Familiarity with CFD modelling, thermal analysis, energy modelling, digital engineering, and BIM delivery processes.</li><li>Strong commercial awareness with experience supporting business development, client management, and project pursuits.</li><li>Experience with hyperscale and AI data centre cooling strategies is highly desirable.</li><li>Uptime Institute Accredited Tier Designer (ATD) certification is highly desirable.</li><li>Excellent leadership, communication, stakeholder management, and presentation skills.</li></ul><p><span><strong>Why Join Us?</strong></span></p><br><ul><li><span>Work on globally significant projects, influencing the next generation of AI and hyperscale data centre design.</span></li><li><span>Be part of a globally recognised, fast-growing mission critical team delivering projects that blend technical excellence, sustainability, and commercial success.</span></li><li><span>Collaborate in a multi-disciplinary, innovative environment where your input shapes both standardised and bespoke solutions.</span></li><li><span>Join a team that values knowledge-sharing, mentorship, and professional excellence.</span></li><li><span><strong>Be part of a workplace that combines collaboration, flexibility, and connection. Join us in the office three days per week to contribute, connect and excel in our vibrant environment.</strong></span></li></ul><p><span><strong>Our Pledge to You</strong></span><br> </p><br><p><span>At GHD, we don’t just believe in the power of commitment, we live and breathe it every day.</span></p><br><p><span>That’s why we pledge to empower our people to make a positive impact. Combining our deep technical expertise with the capabilities of our clients and partners, we respond to some of the most complex challenges facing our planet today. </span></p><br><p><span>See where your commitment could take you.</span></p><br><p><span>That’s the <strong>#PowerOfCommitment</strong></span></p><br><br> </div>
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Industry <br> Cities & Places <br>
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<p>At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.</p><br><br>
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<p>We are seeking an experienced Senior Airfield Manager to lead the planning, design, construction, and maintenance of airfield infrastructure, including runways, taxiways, aprons, drainage, and airfield ground lighting systems. The role ensures regulatory compliance, operational safety, and successful delivery of aviation projects. </p><br><br><br><p>Key Responsibilities : </p><br><br><p>•Lead airfield engineering design and project delivery activities. </p><br><br><p>•Manage runway, taxiway, apron, and pavement rehabilitation projects. </p><br><br><p>•Review engineering designs, specifications, contractor submissions, and technical reports. </p><br><br><p>•Coordinate with airport operations, ATC, regulators, consultants, and contractors. </p><br><br><p>•Ensure compliance with ICAO, FAA, GCAA-UAE. GACA-KSA, and airport standards. </p><br><br><p>•Support asset management, CAPEX planning, safety assessments, and Civil 3D/BIM/GIS implementation. </p><br><br><br>
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<br> Here's what you'll need <br>
<p>•Bachelor’s degree in Civil, Airport, or Infrastructure Engineering. </p><br><br><p>•20+ years of engineering experience, including at least 12 years in airport projects. </p><br><br><p>•Strong knowledge of airfield pavements, ICAO Annex 14, FAA standards, and construction management. </p><br><br><p>•Experience delivering projects in operational airport environments. </p><br><br><p>•Professional certification (PMP, PE, CEng, or equivalent) is an advantage. </p><br><br><p>•Middle East Project Experience in Airports preferable. </p><br><br><br><p>Key Competencies :</p><br><br><p>•Technical leadership </p><br><br><p>•Project management </p><br><br><p>•Stakeholder engagement </p><br><br><p>•Risk management </p><br><br><p>•Problem solving and decision making </p><br><br><p>•Excellent communication skills </p><br><br><p>•Interface and coordination with multi-disciplines. </p><br><br><p>•Knowledge in ACC/CDE platform including model collaboration and federation. </p><br><br><br>
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<br> From our inclusive employee networks to our positive mental health champions – we’re committed to driving a culture of caring where you can be you. Joining Jacobs not only connects you locally but globally - and together, our diverse perspectives and unique backgrounds power our collective strength. We collaborate and share! By supporting one another, we all succeed.<br>
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With safety and flexibility always top of mind, we’ve gone beyond traditional ways of working so you have the support, means and space to maximize your potential. You’ll uncover flexible working arrangements, benefits and opportunities to do good too – from participating in our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place.<br>
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No matter what drives you, you’ll discover how you can cultivate, nurture and achieve your goals – all at a single global company.<br>
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<p>We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work.</p><br><br>
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<p>Your application experience is important to us, and we’re keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support.</p><br><br>
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<br> Locations <br> CityStateCountry<br>Bur DubaiAll AE RegionsUnited Arab Emirates<br>Bur DubaiAll AE RegionsUnited Arab Emirates<br>Bur DubaiAll AE RegionsUnited Arab Emirates<br>
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<p><strong>FEQ427R248</strong></p><br><p>As a Field Engineering Manager, you will lead a team of technical pre-sales Solutions Architects and Solutions Engineers across the UAE market. Your experience partnering with the sales organisation will help drive revenue with the right approach whilst coaching sales and pre-sales teams to work together.&nbsp;<br>You will guide and get involved to enhance your team's effectiveness; be an expert at communicating complex, business value-focused solutions, support complex sales cycles, and build relationships with important partners in large corporations.</p><br><p>The impact you will have:</p><br><ul><li>Hire, mentor and grow the pre-sales team for the UAE market</li><li>Build a motivated collaborative culture within a hyper-growth team to embody and promote Databricks customer-obsessed, teamwork and diverse culture</li><li>Support increased return on investment of SA involvement in sales cycles</li><li>Ensure a solution and value-based selling within the field-engineering organization</li><li>Display an understanding of needs and revenue potential for accounts in the assigned region</li><li>Engage with key customer executives to build and strengthen strategic partnerships</li><li>Ensure close alignment with partners and internal services to secure implementation strategies within accounts</li><li>Continue to build Databricks' brand as a member of the Leadership team in partnership with Marketing and Sales teams across the region</li></ul><p>What we look for:</p><br><ul><li>Experience managing a team of successful Big Data, Cloud, or SaaS professionals</li><li>Experience in consumption based business environments</li><li>Have experience mentoring and scaling technical teams</li><li>Success in instituting processes for technical field members to lead efficiency and product focus</li><li>Ability to partner and collaborate with Sales and other cross-functional leaders</li><li>Passionate about data and AI market and Cloud software models and being able to deliver a strong POV on the value of Databricks solutions</li><li>Technical or consulting background either in Data Engineering, Database technologies or Data Science</li><li>Strong communication skills.&nbsp;</li><li>Experience dealing with clients in UAE</li><li>Fluency in Arabic and English</li></ul><p>#LI-hybrid</p><br><p>&nbsp;</p><br><p><strong>About Databricks</strong></p><br><p><span>Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&amp;T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram.<br><strong>Benefits<br></strong></span>At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.<br></p><br><p><strong>Our Commitment to Diversity and Inclusion</strong></p><br><p>At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.</p><br><p><strong>Compliance</strong></p><br><p><strong><span>If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.</span></strong></p><br><br> </div>
About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>Get to Know our Team:<br><br>Join a team of talented engineers who are passionate about front-end development. Our team is dedicated to building cutting-edge web applications using Typescript, React, and Redux.<br><br>The Opportunity:<br><br>As a Front-End Engineering Manager at Agoda, you will have the opportunity to lead a team of skilled engineers and drive the development of robust and scalable front-end solutions. You will collaborate with cross-functional teams, contribute to project requirements, and deliver high-quality user experiences.<br><br>In this Role, you'll get to:<br><br>Mentor and guide engineers in utilizing Typescript, React, and Redux to build innovative front-end solutions. Collaborate closely with product managers, designers, and cross-functional teams to define project requirements. Provide technical leadership and foster a culture of continuous learning and growth within the team. Identify and resolve technical challenges, debug complex issues, and optimize performance. Stay updated with the latest front-end technologies and industry trends, driving innovation within the team. <br><br>What you'll Need to Succeed:<br><br>Solid experience in front-end development using Typescript, React, and Redux. Strong leadership and mentoring skills, with the ability to guide and inspire a team. Excellent collaboration and communication skills, working effectively with cross-functional teams. <br><br>It's Great if you have:<br><br>Exposure to full-stack projects and technologies such as C#, Kotlin, or Scala. Familiarity with Agile development methodologies. <br><br>#bangkok #melbourne #telaviv #kiev #moscow #newdelhi #dubai #london #manchester #lodz #wroclaw #poznan #rio #sanfranciso #sanjose #losangeles#chicago #newyork #boston #seattle #washdc #sydney #minsk #toronto #vancouver #beijing #shanghai #prague #copenhagen #berlin #munich #nice #paris #IT #ENG #4<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
Job Role We are Azizi Developments, a leading Dubai-based developer and a passionate team driven by the goal of crafting exceptional homes and destinations for people living in the UAE. Our portfolio spans Dubai’s prime residential, hospitality, and commercial developments, reflecting our commitment to transparency, customer centricity, quality, integrity, and value creation through a construction-driven approach. With some of our exciting launches such as Burj Azizi (the second tallest tower in the world), Monaco Mansions and Azizi Venice – Dubai’s new luxurious Venetian-inspired waterfront community, we are rapidly expanding our team based in Dubai. As a Procurement Manager – Civil Consultancies, Structural and Enabling Works, you will be responsible for managing the end-to-end procurement process for civil consultancies, structural works, and enabling works packages across construction and infrastructure projects. You will ensure that procurement activities are executed efficiently, transparently, and in compliance with company policies while achieving the best value in terms of cost, quality, and timelines. The ideal candidate will have strong experience in construction procurement, consultant engagement, tender management, contract negotiations, vendor management, estimation, and commercial evaluation, with proven experience in high-rise building projects. Responsibilities Develop and implement procurement strategies for civil consultancies, structural works, and enabling works packages. Coordinate with Project Management, Design, Engineering, and other relevant departments to identify procurement requirements, package scope, and timelines. Prepare and maintain procurement schedules aligned with overall project timelines. Ensure all procurement activities comply with organizational procurement policies, procedures, and approval requirements. Identify, evaluate, and prequalify consultants, contractors, subcontractors, and service providers for civil, structural, and enabling works. Maintain a strong and competitive vendor database and ensure adequate market coverage for procurement packages. Develop and maintain long-term strategic relationships with key consultants, contractors, subcontractors, and suppliers. Monitor vendor and consultant performance and ensure compliance with contractual requirements. Procure a wide range of packages including main contractors, subcontractors, consultants, subconsultants, civil works, structural works, enabling works, and related materials and services. Manage the complete tendering process, including preparation of enquiries, issuance of tender documents, clarification of queries, commercial evaluation, negotiations, and recommendation for award. Review and evaluate technical and commercial submissions in coordination with relevant Engineering, Design, Project, and Commercial teams. Conduct market analysis and monitor market trends to identify competitive pricing and cost-saving opportunities. Negotiate commercial terms, rates, payment conditions, warranties, contractual terms, and other procurement requirements to achieve optimal value. Support project teams in budget control, cost planning, and procurement-related commercial activities for civil and structural works. Conduct value engineering, cost analysis, feasibility assessments, and other cost optimization activities where required. Liaise with Engineering, Design, Project Management, Legal, Finance, Commercial, and other internal departments to ensure smooth procurement execution. Ensure effective coordination between consultants, contractors, vendors, and internal stakeholders throughout the procurement lifecycle. Provide procurement and commercial support to project teams during project execution when required. Identify procurement risks and develop appropriate mitigation strategies. Ensure procurement contracts and agreements comply with applicable legal requirements, company policies, and approved procedures. Maintain complete and accurate procurement documentation, records, approvals, and audit trails. Proactively identify suitable providers for unfamiliar or specialized procurement requirements by thoroughly understanding technical requirements and conducting appropriate market research. Maintain open and effective communication with department heads, deputies, project teams, consultants, and vendors. Provide regular updates on the status of procurement packages, tenders, orders, negotiations, and awards. Ensure timely and effective email correspondence and follow-up on procurement activities. Demonstrate resilience, composure, and professionalism when handling multiple priorities, commercial negotiations, tight deadlines, and challenging situations. Support continuous improvement of procurement processes, systems, vendor management, and commercial practices. Requirements Bachelor’s Degree in Civil Engineering or a similar relevant field. Minimum 12 years of relevant experience in procurement, category management, construction procurement, or a similar position. Proven experience in high-rise building projects is mandatory. Strong experience in estimation, tendering, procurement, and commercial evaluation. Proven experience in procurement of civil consultancies, structural works, enabling works, contractors, subcontractors, and related construction packages. Strong knowledge of engineering procurement and construction procurement processes. Exceptional negotiation and commercial management skills. Strong understanding of market analysis, cost optimization, value engineering, and feasibility analysis. Ability to develop and maintain strong relationships with consultants, contractors, subcontractors, and suppliers. Strong vendor evaluation, prequalification, and performance management skills. Excellent organizational and coordination skills with the ability to manage multiple procurement packages simultaneously. Strong communication and interpersonal skills with the ability to work effectively with internal and external stakeholders. Excellent email communication and professional correspondence skills. Strong decision-making, problem-solving, and analytical abilities. Ability to work effectively in a collaborative and fast-paced construction environment. Strong resilience and ability to perform effectively under pressure. Strong compliance and process-oriented approach. Good understanding of ERP systems and procurement processes. Proficiency in MS Office. Knowledge of Auto CAD is an advantage. Experience in the construction industry is essential. Strong negotiation and conflict-resolution capabilities. Ability to adapt to changing project requirements and market conditions. Excellent command of English. Driving licence is not mandatory. Willingness to travel as required. Flexibility to work according to project and business requirements.