Optometrist Jobs - Abu Dhabi UAE

<p>We are seeking a skilled and motivated Project Engineer specializing in Tunneling to join our dynamic team in Abu Dhabi. This role involves managing and executing tunneling projects with a focus on quality, safety, and efficiency, ensuring all works comply with Abu Dhabi Municipality (ADM) standards and approvals. Responsibilities: - Oversee and coordinate all aspects of tunneling projects from inception to completion, ensuring adherence to project timelines and budget. - Liaise with contractors, subcontractors, and stakeholders to ensure smooth workflow and resolve any technical issues promptly. - Ensure all tunneling works comply with ADM specifications, regulations, and safety standards. - Prepare and review project documentation, including progress reports, schedules, and quality control plans. - Conduct site inspections and monitor construction activities to maintain high-quality standards. - Collaborate with design teams and provide technical guidance during project execution. - Identify potential risks and implement effective mitigation strategies to minimize project disruptions. - Coordinate with local authorities to secure necessary approvals and permits for tunneling operations.</p><p>- Bachelor's degree in Civil Engineering, Geotechnical Engineering, or related field. - Proven experience as a Project Engineer in tunneling or underground construction projects, preferably in the UAE region. - Familiarity with Abu Dhabi Municipality (ADM) regulations and approval processes. - Strong knowledge of tunneling methods, equipment, and safety protocols. - Excellent project management and organizational skills with attention to detail. - Ability to communicate effectively with multidisciplinary teams and stakeholders. - Proficiency in project management software and Microsoft Office Suite. - Problem-solving mindset with the ability to work under pressure and meet deadlines. - Valid UAE driving license is preferred.</p>

<p>We are seeking a skilled and motivated Project Engineer specializing in Tunneling to join our dynamic team in Abu Dhabi. This role involves managing and executing tunneling projects with a focus on quality, safety, and efficiency, ensuring all works comply with Abu Dhabi Municipality (ADM) standards and approvals. Responsibilities: - Oversee and coordinate all aspects of tunneling projects from inception to completion, ensuring adherence to project timelines and budget. - Liaise with contractors, subcontractors, and stakeholders to ensure smooth workflow and resolve any technical issues promptly. - Ensure all tunneling works comply with ADM specifications, regulations, and safety standards. - Prepare and review project documentation, including progress reports, schedules, and quality control plans. - Conduct site inspections and monitor construction activities to maintain high-quality standards. - Collaborate with design teams and provide technical guidance during project execution. - Identify potential risks and implement effective mitigation strategies to minimize project disruptions. - Coordinate with local authorities to secure necessary approvals and permits for tunneling operations.</p><p>- Bachelor's degree in Civil Engineering, Geotechnical Engineering, or related field. - Proven experience as a Project Engineer in tunneling or underground construction projects, preferably in the UAE region. - Familiarity with Abu Dhabi Municipality (ADM) regulations and approval processes. - Strong knowledge of tunneling methods, equipment, and safety protocols. - Excellent project management and organizational skills with attention to detail. - Ability to communicate effectively with multidisciplinary teams and stakeholders. - Proficiency in project management software and Microsoft Office Suite. - Problem-solving mindset with the ability to work under pressure and meet deadlines. - Valid UAE driving license is preferred.</p>

<p>This role is to oversee the successful delivery of residential building projects from construction through to handover. The role is responsible for managing site execution, coordinating with consultants and contractors, monitoring project progress, and ensuring projects are delivered safely, on time, within budget, and to the required quality standards. The ideal candidate will have a strong background in high-rise residential or villa developments within the UAE and possess excellent leadership, technical, and stakeholder management skills. Key Responsibilities • Manage the end-to-end execution of residential building projects from mobilization to project completion and handover. • Coordinate with consultants, contractors, subcontractors, and internal departments to resolve technical and commercial issues. • Review project schedules, monitor milestones, and implement recovery plans where necessary to mitigate delays. • Ensure compliance with project specifications, drawings, local authority regulations, and health and safety requirements. • Conduct regular site inspections to monitor workmanship, construction quality, and overall project performance. • Review contractor progress reports, method statements, shop drawings, and material submittals in coordination with the technical team. • Identify project risks and proactively implement corrective and preventive actions. • Manage project budgets, variations, claims, and cost implications in coordination with the commercial team.</p><p>• Bachelor's degree in Civil Engineering, Construction Management, or a related discipline. • Minimum of 7 years of project management experience, with at least 4 years managing residential building developments in the UAE. • Proven experience delivering high-rise residential, mixed-use, or large-scale villa developments. • Strong knowledge of construction methodologies, project planning, contract administration, and UAE building regulations. • Experience coordinating with consultants, contractors, and local authorities throughout the project lifecycle.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Monitor the Infrastructure works throughout the construction process.</p></li><li><p>Monitor the performance of the Supervision Consultant and Contractor.</p></li><li><p>Verify the reported progress in the various status reports with regard to Infrastructure activities.</p></li><li><p>Monitor the technical submittal and approval process.</p></li><li><p>Identify improvements that can be achieved with regard to sequencing and progress on the project by all parties during construction.</p></li><li><p>Monitor Inspection process and identify improvements where possible.</p></li><li><p>Monitor QHSE performance and identify and address deviations of performance.</p></li><li><p>Coordinate and manage the relationship with the local authorities.</p></li><li><p>Informs themselves of the relevant Quality, Environmental, Safety and Occupational Health Policies, Manuals and Procedures in place within Hill International, and ensures continued compliance with these requirements while employed by Hill.</p></li><li><p>Perform other duties as assigned by the line manager/supervisor.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree preferably in Civil engineering.</p></li><li><p>Minimum 20 years’ experience in Construction of Infrastructure projects, with extensive experience in dealing with local authorities in Abu Dhabi (minimum 5 years).</p></li><li><p>Experience dealing with subcontracts and subcontractors.</p></li><li><p>Have a proven track record as a Construction Manager on any related projects with large MEP Infrastructure scopes.</p></li><li><p>Required to have a strong technical background in MEP projects and should have at least 2 full life cycle project experience working on a Project Management team.</p></li><li><p>Management of Inspections, Mockups, Prototypes, samples, and quality benchmarking.</p></li><li><p>Progressive verification of the works to Contract specifications, Drawings, and approved mock-ups.</p></li><li><p>Management of construction submittal and RFI review and responses process.</p></li><li><p>Review Main Contractors reports (daily / weekly/ monthly), technical and Progress.</p></li><li><p>Proposing a method of construction to support the Main Contractor.</p></li><li><p>Familiar will local authority's requirements and procedures.</p></li><li><p>Background working on commercial, residential and/or industrial construction projects with big landscaping areas.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Description – Architectural Draftsman</p><p><strong>Position:</strong> Architectural Draftsman</p><p><strong>Location:</strong> Abu Dhabi, UAE</p><p>Job Summary</p><p>We are seeking a skilled Architectural Draftsman to join our team in Abu Dhabi. The ideal candidate will have a minimum of 2 years of UAE experience in the construction industry, particularly in interior fit-out, décor, false ceiling, and partition installation projects. The candidate will be responsible for preparing detailed architectural drawings, coordinating with project teams, and ensuring that all drawings comply with project specifications and applicable standards.</p><p>Key Responsibilities</p><ul><li><p>Prepare detailed architectural shop drawings, working drawings, and as-built drawings.</p></li><li><p>Develop plans, elevations, sections, and detailed drawings based on project requirements.</p></li><li><p>Interpret architectural and engineering designs accurately.</p></li><li><p>Coordinate with architects, engineers, project managers, and site teams to ensure drawing accuracy.</p></li><li><p>Revise drawings based on client comments, consultant feedback, and site conditions.</p></li><li><p>Ensure drawings comply with local regulations, project specifications, and company standards.</p></li><li><p>Prepare material layouts and installation details for interior fit-out works.</p></li><li><p>Maintain proper documentation and version control of all project drawings.</p></li><li><p>Assist the project team with technical support throughout the execution phase.</p></li><li><p>Conduct site visits when required to verify measurements and resolve drawing-related issues.</p></li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requirements</p><ul><li><p>Diploma or Bachelor's degree in Architecture, Drafting, Civil Engineering, or a related field.</p></li><li><p>Minimum 2 years of UAE experience as an Architectural Draftsman.</p></li><li><p>Experience in construction, interior fit-out, décor, false ceiling, and partition installation projects is mandatory.</p></li><li><p>Proficiency in AutoCAD is essential.</p></li><li><p>Knowledge of Microsoft Office applications.</p></li><li><p>Ability to read and interpret architectural and construction drawings.</p></li><li><p>Strong attention to detail and excellent organizational skills.</p></li><li><p>Good communication and coordination abilities.</p></li><li><p>UAE driving license is preferred.</p></li><li><p>Candidates must currently be available in the UAE.</p></li></ul><p></p></section>

<p><strong><u>Job Specific Accountabilities</u></strong></p><ul><li>Plans, directs and supervises Electrical Engineers and Supervisors of Electrical team in maintaining LNG and ASR facility to meet all target key objectives with a focus on improved reliability, availability and performance.</li><li>Responsible for obtaining the objective of Company Maintenance Policy and MMS compliance.</li><li>Provides the necessary support and guidance to ensure the safety of personnel and equipment.&nbsp;Conducts and directs regular audits including risk assessments and safety reviews.</li><li>Carries out proactive review of all Electrical equipment and assets in the LNG and ASR plant with focus on poor performers and recommends Strategies leading to continuous improvement and longevity.</li><li>Provides technical input to modifications, minor projects and technical studies.</li><li>Plans and integrates priorities for planned maintenance and ensure preparation of resource (manpower/equipment/tools/spares) for overhaul.</li><li>Lead the implementation of training and development programs within the Maintenance Department with focus on enhancing capabilities of UAE nationals.</li><li>Directs and supervises ‘Electrical Team Contractors and Vendors’ for the provision of specialist services.&nbsp;This includes the development of Technical Work Scope and Contracts (Electrical Engineer to be responsible for his area’s major activities and TL will direct and supervise).&nbsp;</li><li>Liaise between all stakeholders to progress work to meet the deadlines.&nbsp;&nbsp;</li><li>Organize available resources for optimum utilization; periodically review the adequacy of the support function to provide required service.</li><li>Ensure that all company codes/regulations/engineering practices are adhered to by Department employees.</li><li>Use SAP to direct and supervisor Engineers in monitoring spares and maintenance performance and use the information to develop improvements. Benchmark Electrical maintenance performance identifying areas for improvement and providing solutions.</li><li>Control all SAP transactions including and not limited (invoices/PFD/enquires/PRs/SO/etc. related to his department</li></ul><p><br></p><p><strong style=\

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p><strong>&nbsp;</strong>Facilitate Agile ceremonies as a servant leader to newly formed Service team</p></li><li><p>Support the team in maximizing their full potential without coercion, assigning, or dictating who does the work or how it is carried out</p></li><li><p>Identify impediments, resolve conflicts, and remove obstacles that occur</p></li><li><p>Coach the team on how to use the Agile framework, and guide them to greater Agile maturity (being Agile vs doing Agile)</p></li><li><p>Help build a productive environment where team members feel a collective responsibility, and are able to voice opinions and concerns</p></li><li><p>Partner with Product Owner and Service Owners to handle backlog and new requests</p></li><li><p>Ensure deliverables meet acceptance criteria and quality standards</p></li><li><p>Be the point of contact for the team and effectively manage business expectations in collaboration with the Product Owner</p></li><li><p>Where there are interdependencies, communicate and co-ordinate with other Scrum Masters to orchestrate technical collaboration between teams</p></li><li><p>Monitor value delivered by the team, and facilitate team retrospectives to identify ways to optimize value creation for business users and customers</p></li><li><p>Responsible for the delivery of the features / initiatives for their Service Team. They make sure that requirements are on the backlog, are prioritized and worked upon for timely implementation.</p></li><li><p>Maintaining / tracking the program schedule and ensure timely reporting /escalation</p></li><li><p>Maintaining / tracking / reporting the project risks / issues / change register for avoiding any impact on the program delivery</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>Certified ScrumMaster (CSM) or Professional Scrum Master (PSM) certification.</li><li>5+ years of experience in Agile project or product management, with a proven track record of successful delivery.</li><li>Experience in the technology or SaaS industry, understanding complex software development environments.</li></ul><p></p></section>

<p><strong><u>Registered Nurse Job Responsibilities:</u></strong></p><ul><li>Restores and promotes patient’s health by completing the nursing process.</li><li>Collaborates with physicians and multidisciplinary team members.</li><li>Provides physical and psychological support to patients, friends, and families.</li><li>Identifies patient care requirements by establishing personal rapport with patients and their families.</li><li>Establishes a compassionate environment by providing emotional, psychological, and spiritual support to patients, friends, and families.</li><li>Assures quality of care by adhering to therapeutic standards; measuring health outcomes against patient care goals and hospital or regulatory standards.</li><li>Resolves patient problems and needs by utilizing multidisciplinary team strategies.</li><li>Maintains safe and clean working environment by complying with procedures, rules, and regulations.</li><li>Protects patients and employees by adhering to infection-control policies and protocols; medication administration and storage procedures; and controlled substance regulations.</li><li>Documents patient care services by charting in patient and department records.</li><li>Maintains continuity among nursing teams by documenting and communicating actions, irregularities, and continuing needs.</li><li>Maintains patient confidence and protects operations by keeping information confidential.</li><li>Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs; and evaluating new equipment and techniques.</li><li>Maintains nursing supplies inventory by checking stock to determine inventory level.</li><li>Maintains professional and technical knowledge by attending educational workshops and participating in professional societies.</li><li>Maintains a cooperative relationship among health care teams by communicating information and participating in team problem-solving methods.</li><li>Contributes to team effort by accomplishing related results as needed.</li></ul><p><strong><u>Skills,Experience and Education</u></strong></p><p><strong><u>Registered Nurse Qualifications/Skills:</u></strong></p><ul><li>Clinical skills</li><li>Bedside manner</li><li>Infection control</li><li>Physiological knowledge</li><li>Administering medication</li><li>Medical teamwork</li><li>Multitasking, listening, and verbal communication</li><li>Health promotion and maintenance</li></ul><p><strong><u>Education, Experience, and Licensing Requirements:</u></strong></p><ul><li>Registered Nurse (RN)</li><li>Active applicable state licensure</li><li>American Heart Association issued BLS and ACLS</li><li>Clean background check and clean drug screen</li></ul><p><br></p><p><br></p>

<p>Location: HQ Abu Dhabi</p><p>Functional Area: Refinery Strategy, Change &amp; Performance Management</p><p><br></p><p>Purpose of Job</p><ul><li>Direct and oversee the provision of technical assessment of company’s operational assets and act as technical interface between sites, Management and other entities in order to proactively pursue opportunities for optimization of practices and improvement of performance in technical areas to achieve standards set under Operations Excellence, thereby improving company bottom-line.</li><li>Lead a team of Process Engineering &amp; Integrity Assurance professionals to develop and execute best-in-class technical strategies which reinforces the overall business objective for Operations Excellence and drive a culture of Technical Excellence.</li></ul><p><br></p><p>Minimum Job Requirements</p><ul><li>Bachelor’s Degree in Engineering (Chemical/Mechanical) or equivalent degree.</li><li>12 years of experience in the Oil &amp; Gas industry with at least 5 years in a relevant senior functional management role;</li><li>5 + years of demonstrated experience in Operations Excellence or related roles with good understanding of the continuous improvement principles, systems and processes across several functions and organizations.</li><li>Wide range of experience in Refining roles, including Technical, Operations and/or Maintenance</li><li>Experience establishing refining strategy for long term goals of Operations</li><li>Ability to analyse and implement changes that result in improved efficiency, greater process throughput, reduced operating costs and improved plant maintainability</li><li>Exceptional skills in leadership, coaching, analytical problem solving and strong business acumen</li><li>Promote team work and spirit within the team to achieve functional goals</li><li>Ability to effectively exchange information with peers, management and other personnel</li><li>Experience building a learning culture of continuous improvement and sustainability</li><li>Ability to work well independently and cross-functionally as part of an established and growing team. </li><li>Ability to build effective working relationships, persuade and influence, and problem-solve complex issues</li><li>Strategic thinking.</li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and administrative skills.</li><li>Quick and sound decision making and judgement.</li><li>Fluent in English language, both written and spoken.</li><li>Technical Report Writing.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Prepare and review lifting plans and lifting method statements for routine and critical lifts. </p></li><li><p>Calculate crane capacities, load weights, load distribution, and lifting configurations. </p></li><li><p>Select appropriate lifting equipment, cranes, and rigging gear based on operational requirements.</p></li><li><p>Ensure all lifting operations comply with relevant safety standards, regulations, and company procedures. <br>Conduct site inspections to assess lifting conditions, ground bearing capacity, and potential hazards. </p></li><li><p>Coordinate with project managers, supervisors, crane operators, riggers, and safety personnel before and during lifting activities. </p></li><li><p>Verify that lifting equipment and accessories have valid inspection and certification records.</p></li><li><p>Provide technical guidance during complex and critical lifting operations. </p></li><li><p>Participate in risk assessments, toolbox talks, and pre-lift meetings. </p></li><li><p>Investigate lifting-related incidents and recommend corrective and preventive actions. </p></li><li><p>Maintain accurate documentation of lifting plans, inspections, and operational records. </p></li><li><p>Ensure compliance with client specifications and project quality requirements.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s degree in mechanical engineering, Civil Engineering, or a related engineering discipline.</p></li><li><p>Professional certification in lifting operations is preferred (e.g., Lifting Equipment Engineers Association certification or equivalent). </p></li><li><p>Valid engineering registration or license, where applicable. 5–8 years of experience in lifting engineering, crane operations, or heavy lifting projects. </p></li><li><p>Experience in construction, oil &amp; gas, infrastructure, or industrial projects. Proven experience in preparing lifting studies and critical lift plans. </p></li><li><p>Strong knowledge of crane load charts and lifting calculations. Familiarity with international lifting standards and safety regulations.</p></li><li><p>Excellent problem-solving and analytical skills. Strong communication and coordination abilities.</p></li><li><p>Proficiency in engineering software and Microsoft Office. </p></li><li><p>Ability to work under pressure and manage multiple lifting activities simultaneously. Lifting Equipment Engineers Association certification. </p></li><li><p>Appointed Person for Lifting Operations (where applicable). Relevant HSE certifications such as Working at Height, Rigging, or Crane Safety. </p></li><li><p>First Aid and Fire Safety certifications (preferred)</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Job Summary</strong></p><p>We are seeking an experienced and highly motivated Instrumentation &amp; Control (I&amp;C) Supervisor to support maintenance and outage activities within a Nuclear Power Plant environment. The successful candidate will provide technical leadership, supervision, and coordination of I&amp;C maintenance activities, ensuring compliance with nuclear safety standards, quality requirements, and operational procedures.<br></p><p>This role requires strong expertise in instrumentation systems, control valves, troubleshooting, preventive and corrective maintenance, and outage execution while maintaining the highest standards of nuclear, industrial, and environmental safety.<br></p><p><strong>Key Responsibilities</strong></p><p><br><strong>Technical &amp; Operational Leadership</strong></p><ul><li><p>Supervise and coordinate Instrumentation &amp; Control maintenance activities during planned outages and operational maintenance programs.</p></li><li><p>Lead execution of assigned maintenance scopes to improve equipment reliability, plant performance, and regulatory compliance.</p></li><li><p>Provide technical guidance during troubleshooting, fault diagnosis, equipment failures, and abnormal operating conditions.</p></li><li><p>Support engineering evaluations, operability assessments, and temporary modification activities.</p></li><li><p>Ensure maintenance activities are completed safely, efficiently, and within approved schedules.</p></li><li><p>Assist in planning major maintenance windows and outage activities.</p></li><li><p>Optimize manpower utilization, work sequencing, and resource allocation.</p></li><li><p>Review maintenance procedures and ensure compliance with plant standards and work instructions.<br></p></li></ul><p><strong>Instrumentation &amp; Control Maintenance</strong></p><ul><li><p>Supervise inspection, testing, calibration, overhaul, and maintenance of I&amp;C equipment and systems.</p></li><li><p>Manage corrective and preventive maintenance activities on instrumentation systems.</p></li><li><p>Oversee replacement and maintenance of:</p><ul><li><p>Switches</p></li><li><p>Solenoids</p></li><li><p>Manifolds</p></li><li><p>Positioners</p></li><li><p>Sensors</p></li><li><p>Indicators</p></li><li><p>Control Valve Components</p></li></ul></li><li><p>Support control valve diagnostics, tuning, adjustments, and performance testing.</p></li><li><p>Ensure proper documentation and closure of maintenance activities.<br></p></li></ul><p><strong>Safety, Quality &amp; Compliance</strong></p><ul><li><p>Conduct toolbox talks, pre-job briefings, and safety meetings.</p></li><li><p>Ensure strict adherence to nuclear safety, industrial safety, radiation protection, and environmental requirements.</p></li><li><p>Enforce compliance with quality assurance procedures and maintenance standards.</p></li><li><p>Participate in safety observations, audits, and continuous improvement initiatives.</p></li><li><p>Promote a strong safety culture and operational excellence mindset across the team.<br></p></li></ul><p><strong>Team Leadership &amp; Reporting</strong></p><ul><li><p>Supervise and mentor technicians and maintenance personnel.</p></li><li><p>Provide technical coaching and performance feedback to team members.</p></li><li><p>Manage first-line performance, discipline, and workforce coordination issues.</p></li><li><p>Prepare work progress reports and communicate status updates to management.</p></li><li><p>Support workforce training and qualification programs.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Requirements</strong></p><p><br><strong>Education</strong></p><ul><li><p>Bachelor's Degree in Instrumentation &amp; Control Engineering, Electronics Engineering, Electrical Engineering, or a related discipline.</p><p><br></p></li></ul><p><strong>Experience</strong></p><ul><li><p>Minimum 2 years of experience in a Nuclear Power Plant outage environment.</p></li><li><p>Minimum 1 year of supervisory experience leading maintenance teams.</p></li><li><p>Proven experience in primary and secondary side I&amp;C maintenance activities.</p></li><li><p>Experience within nuclear, power generation, or other highly regulated industrial environments is preferred.<br></p></li></ul><p><strong>Technical Skills</strong></p><ul><li><p>Strong knowledge of instrumentation systems, control systems, and plant maintenance practices.</p></li><li><p>Experience in troubleshooting and diagnostics of I&amp;C equipment.</p></li><li><p>Familiarity with control valve maintenance, testing, and calibration.</p></li><li><p>Understanding of international maintenance and nuclear industry standards.</p></li><li><p>Knowledge of plant safety procedures, work permits, and outage management processes.</p></li><li><p>Experience using SAP, Primavera, or similar maintenance management systems.</p></li><li><p>Ability to interpret technical drawings, procedures, and engineering documentation.</p></li><li><p>Knowledge of valve operations and heavy lifting activities is advantageous.<br></p></li></ul><p><strong>Certifications &amp; Training</strong></p><ul><li><p>Nuclear industry safety training preferred.</p></li><li><p>Permit Holder certification or equivalent is an advantage.</p></li><li><p>Confined Space Entry and Radiation Safety certifications are desirable.<br></p></li></ul><p><strong>Core Competencies</strong></p><ul><li><p>Leadership &amp; Team Management</p></li><li><p>Planning &amp; Organizing</p></li><li><p>Problem Solving &amp; Decision Making</p></li><li><p>Time Management</p></li><li><p>Communication &amp; Interpersonal Skills</p></li><li><p>Resource Management</p></li><li><p>Quality Focus</p></li><li><p>Safety Leadership</p></li><li><p>Continuous Improvement Mindset</p></li><li><p>Ability to perform effectively in high-pressure outage and shutdown environments<br></p></li></ul><p><strong>Employment Type</strong></p><p>Full-Time / Project-Based (Nuclear Outage Assignment)<br></p><p><strong>Industry</strong></p><p>Nuclear Energy / Power Generation / Engineering Services<br></p><p><strong>Location</strong></p><p>United Arab Emirates<br></p><p>Candidates with prior Nuclear Power Plant experience will be given preference.</p><p></p></section>

<ul><li>Oversee the installation, calibration, and testing of all instrumentation systems, ensuring compliance with project specifications and industry standards.</li><li>Develop and manage detailed construction schedules for instrumentation scope, coordinating with other disciplines and stakeholders to mitigate delays.</li><li>Lead and mentor a team of instrumentation technicians and supervisors, fostering a safe and productive work environment.</li><li>Ensure strict adherence to safety protocols and quality control procedures throughout all instrumentation construction activities.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Electrical Engineering, Electronics, or a related technical field.</p></li><li><p>Minimum of 8 years of progressive experience in construction management, specifically focused on instrumentation and control systems.</p></li><li><p>Proven experience in supervising large-scale industrial or process plant construction projects.</p></li><li><p>Certification in project management (e.g., PMP) is highly desirable.<br><br></p><p><strong>Eligibility Criteria</strong></p><p>✔ Experience in construction (not design), Pipeline / Oil & Gas / EPC / Flowline / Wellhead / Brownfield / Upstream / Onshore</p><p>✔ Gulf / ADNOC experience preferred</p><p>✔ Clean-shaven policy applicable</p><p>✔ Candidates must be immediate joiners</p><p>❌ Candidates with Metro / Building / Road Infrastructure experience are not eligible</p><p>Attached JDs for your reference.<br></p><p><strong>Age Criteria:</strong></p><p>Maximum age limit is 49 years</p><p>For managerial positions, this may be extended up to 50 years if the candidate has significant Gulf experience<br></p><p><strong>Managerial and SR. Positions:</strong></p><p>A minimum of 5 years of Gulf experience in the relevant field is mandatory<br></p><p><strong>Interview Date: </strong>Mumbai - 09th Aug 2026, Sunday, Chennai - 12th Aug 2026, Wednesday & Kochi - 16th Aug 2026, Sunday - Reporting time – 08:30 AM to 12:00 PM & 2:30 PM to 3:30 PM<br></p><p><strong>Mumbai - Mirage Hotel,</strong></p><p>Mumbai International Airport Approach Road, Near Marol Aqua Metro Stn. Andheri (East), Mumbai, Maharashtra, India – 400 059.</p><p>Waiting Hall – Amber Hall<br></p><p><strong>Chennai - The Residency Towers,</strong></p><p>115, Sir Thyagaraya Road, Chennai 600017</p><p>Waiting Hall – Senator Hall<br></p><p><strong>Kochin - Crowne Plaza Kochi,</strong></p><p>XI 641A Kundanoor Junction, NH-47 Bypass</p><p>Maradu, Ernakulam, Kerala, India, 682305</p><p>Waiting Hall – Onam Hall</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Act as first point of contact (Tier 1/2) for IT support requests via helpdesk, phone, or in person</p></li><li><p>Install, configure, and maintain desktops, laptops, printers, mobile devices, and peripherals for staff</p></li><li><p>Set up and manage user accounts, email, and access permissions under IT policy guidance</p></li><li><p>Troubleshoot hardware, software, operating system, and connectivity issues, escalating complex problems to the System Administrator</p></li><li><p>Support video conferencing, meeting room AV equipment, and collaboration tools used for internal and inter-agency coordination</p></li><li><p>Maintain IT asset inventory (hardware, software licenses, warranties) and track service requests/tickets</p></li><li><p>Assist with onboarding/offboarding of staff — provisioning equipment, accounts, and access</p></li><li><p>Perform routine maintenance: software updates, antivirus checks, backups verification on end-user devices</p></li><li><p>Follow and help enforce IT security policies (password practices, device encryption, phishing awareness) in line with UAE government cybersecurity standards</p></li><li><p>Document recurring issues and solutions to build a internal knowledge base</p></li><li><p>Coordinate with vendors for repairs, replacements, and warranty claims</p></li><li><p>Support IT rollouts and digital initiatives tied to CCAO citizen service programs</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Diploma or Bachelor's degree in IT, Computer Science, or related field</p></li><li><p>1–4 years' experience in IT support/helpdesk role, government sector experience a plus</p></li><li><p>Working knowledge of Windows/macOS, Microsoft 365, Active Directory (user-level administration), and basic networking (LAN/Wi-Fi/VPN troubleshooting)</p></li><li><p>Familiarity with ticketing systems (e.g., ServiceNow, Freshservice, or similar)</p></li><li><p>Basic understanding of cybersecurity hygiene and UAE government IT compliance expectations</p></li><li><p>CompTIA A+/Network+ or equivalent certification preferred</p></li><li><p>Fluent in Arabic and English (Arabic often required for UAE federal entities)</p></li><li><p>UAE national or resident with relevant work eligibility</p></li></ul><p><strong>Key Competencies</strong></p><ul><li><p>Strong customer service orientation and patience with non-technical staff</p></li><li><p>Quick, methodical troubleshooting under time pressure</p></li><li><p>Good communication skills, especially explaining technical issues simply</p></li><li><p>Reliability, discretion, and attention to confidentiality (handling government/citizen-related data and devices)</p></li><li><p>Team player, comfortable escalating issues appropriately</p></li></ul><p><br></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Review quality documentation, including Inspection &amp; Test Plans (ITPs), technical documents, procedures, method statements, Material Approval Requests (MAR), and construction documents to ensure compliance with project quality requirements for Mechanical, Civil, E&amp;I and NDT Level III work.</p></li><li><p>Ensure day-to-day construction activities are executed in accordance with the approved construction plan and project schedule.</p></li><li><p>Coordinate with Engineering, QA/QC, HSE, Planning, Procurement, Commissioning, and other project disciplines to ensure smooth project execution.</p></li><li><p>Ensure required manpower, materials, equipment, and other resources are available on time, proactively identifying and resolving execution challenges.</p></li><li><p>Ensure compliance with ADNOC standards, project specifications, applicable international codes, and HSE regulations.</p></li><li><p>Review and approve method statements, risk assessments, work procedures, and execution plans prior to construction activities.</p></li><li><p>Supervise and manage subcontractors to ensure productivity, quality, safety, and schedule targets are achieved.</p></li><li><p>Participate in construction meetings, provide technical support, and resolve site execution issues in coordination with the engineering team.</p></li><li><p>Support mechanical completion, pre-commissioning, commissioning, inspections, and project handover activities as applicable.</p></li><li><p>Prepare and review manpower plans, resource allocation, productivity reports, and construction progress updates to optimize project delivery.</p></li><li><p>Ensure all construction works are completed in accordance with quality standards, inspection requirements, and project specifications prior to handover.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's/Master's Degree in Mechanical, Civil, Electrical &amp; Instrumentation Engineering</p></li><li><p>Minimum 15 years of experience in Oil &amp; Gas or EPC construction projects.</p></li><li><p>ISO 9001 Lead Auditor certification</p></li><li><p>ASNT Level II in RT, UT, MT, and PT</p></li><li><p>CSWIP 3.1 or AWS-CWI certification/NACE Level II/BGAS grade 2</p></li><li><p>Proven experience working on ADNOC or major GCC Oil &amp; Gas projects.</p></li><li><p>Good command of project quality auditing practices</p></li><li><p>Strong leadership, coordination, communication, and problem-solving skills.</p></li><li><p>Excellent knowledge of construction sequencing, site execution strategies, resource planning, and productivity management.</p></li><li><p>Ability to work effectively under pressure in fast-track project environments.</p></li><li><p>Previous ADNOC approval or ADNOC leadership experience will be an added advantage.,</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Strategy Development &amp; Implementation</p><ul><li><p>Sets EGA’s Safety and Governance strategy and framework in alignment with the organization's ESG &amp; Sustainability strategy, purpose, aspirations, and values.</p></li><li><p>Directs the implementation of the functional strategy, ensuring alignment with EGA’s vision, mission, corporate objectives, and Group strategy.</p></li><li><p>Ensures functional strategies and strategic plans are effectively developed and executed.</p></li><li><p>Provides subject matter expertise and strategic counsel to EGA leadership on all Safety and Governance matters.</p></li><li><p>Shares approved strategies with local and regulatory authorities, where appropriate, to obtain feedback and support continuous improvement.</p></li></ul><p>Leadership</p><ul><li><p>Leads the achievement of functional objectives by setting clear goals, managing performance, and developing and motivating teams.</p></li><li><p>Establishes SMART KPIs to measure individual and departmental performance against organizational objectives and values.</p></li><li><p>Drives talent development initiatives in collaboration with discipline experts to ensure business capability and succession.</p></li><li><p>Promotes organizational values and ethics by acting as a role model and fostering a value-driven culture.</p></li><li><p>Oversees effective coordination with internal departments to ensure timely information flow and service delivery.</p></li></ul><p>Budgeting &amp; Financial Performance</p><ul><li><p>Oversees the preparation and consolidation of the functional budget.</p></li><li><p>Monitors financial performance against budget, identifies improvement opportunities, and supports cost optimization initiatives.</p></li></ul><p>Policies, Systems, Processes &amp; Procedures</p><ul><li><p>Develops company-wide Safety policies, systems, processes, and procedures and monitors their effectiveness.</p></li><li><p>Ensures implementation of corporate procedures and guidelines across all business operations.</p></li><li><p>Communicates relevant Safety and Governance initiatives, policies, and updates throughout the organization.</p></li></ul><p>Safety Governance</p><ul><li><p>Provides functional leadership in developing and maintaining EGA’s Safety Governance framework.</p></li><li><p>Oversees the implementation of safety policies, systems, procedures, and controls to ensure legislative and organizational compliance.</p></li><li><p>Advises and guides management on safety responsibilities and governance requirements.</p></li><li><p>Ensures the implementation, review, updating, and auditing of EGA Safety Management Systems.</p></li><li><p>Monitors Safety System procedures and updates them in line with legislative changes and EGA directives.</p></li><li><p>Plans, leads, and coordinates safety improvement projects across all EGA sites.</p></li><li><p>Leads safety meetings, inspections, compliance reviews, and corrective action programs.</p></li><li><p>Oversees safety and compliance audits.</p></li><li><p>Directs the implementation and maintenance of comprehensive corporate safety programs.</p></li><li><p>Provides technical guidance to site safety teams and ensures compliance with local safety regulations.</p></li></ul><p>EGA Site Safety</p><ul><li><p>Leads and directs day-to-day safety operations across all EGA sites.</p></li><li><p>Has the authority to stop operations that present unacceptable safety risks.</p></li><li><p>Drives proactive initiatives to reduce workplace injuries and incidents.</p></li><li><p>Leads major incident investigations and oversees investigation reporting.</p></li><li><p>Reviews accident and incident reports to ensure corrective actions are implemented.</p></li><li><p>Oversees planning and delivery of safety training programs across all organizational levels.</p></li><li><p>Reviews and enhances safety training programs for continuous improvement.</p></li><li><p>Conducts safety inspections and audits to verify compliance with safety procedures.</p></li><li><p>Directs analysis of accident and incident trends and develops improvement plans.</p></li><li><p>Provides expert safety advice and support to Area Management.</p></li></ul><p>International Safety</p><ul><li><p>Develops and implements comprehensive training programs aligned with international safety standards.</p></li><li><p>Leads global safety awareness initiatives through workshops, campaigns, and knowledge-sharing activities.</p></li><li><p>Establishes and maintains standardized systems for reporting safety incidents and compliance across international operations.</p></li><li><p>Reviews and updates safety procedures to ensure alignment with international regulations and industry best practices.</p></li><li><p>Monitors compliance across international operations through audits, inspections, and corrective action programs.</p></li></ul><p>Stakeholder Management</p><ul><li><p>Develops and maintains strong relationships with internal and external stakeholders while upholding the highest standards of business ethics.</p></li><li><p>Ensures timely resolution of critical issues and effective delivery of organizational support services.</p></li></ul><p>Safety, Quality &amp; Environment</p><ul><li><p>Ensures compliance with all Safety, Quality, and Environmental policies, procedures, and regulatory requirements.</p></li><li><p>Promotes a safe workplace while supporting environmental sustainability and legislative compliance.</p></li></ul><p>Change Management</p><ul><li><p>Leads continuous improvement initiatives by enhancing systems, processes, and practices in line with global standards and evolving business requirements.</p></li></ul><p>Reporting</p><ul><li><p>Ensures all functional reports are prepared accurately, submitted on time, and comply with EGA policies, standards, and reporting requirements.</p></li></ul><p>Authority &amp; Decision Making</p><p><strong>Authority</strong></p><ul><li><p>Acts within clearly defined policies, standards, delegated authority, and approved objectives.</p></li></ul><p><strong>Decision Making</strong></p><ul><li><p>Identifies critical factors influencing decision outcomes.</p></li><li><p>Evaluates alternatives and establishes appropriate priorities.</p></li><li><p>Anticipates outcomes and assesses potential consequences.</p></li><li><p>Effectively manages risk and uncertainty.</p></li><li><p>Applies sound analytical and quantitative reasoning to support decision-making.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Minimum Qualifications</p><ul><li><p>Bachelor's Degree in a relevant discipline such as Safety Management or HSSE.</p></li><li><p>Professional Certification or Diploma in Safety Management.</p></li><li><p>Lead Auditor certification.</p></li></ul><p>Minimum Experience</p><ul><li><p>12 years of safety experience in an industrial environment, including at least 4 years in a safety management role.</p></li></ul><p>Skills &amp; Abilities</p><ul><li><p>Risk assessment and management.</p></li><li><p>Knowledge of administrative policies and procedures.</p></li><li><p>Familiarity with project and departmental budgeting processes and tools.</p></li><li><p>Knowledge of project controls.</p></li><li><p>Conceptual planning ability.</p></li><li><p>Conflict management and problem-solving skills.</p></li><li><p>Strong leadership capability.</p></li><li><p>Ability to manage multiple priorities simultaneously.</p></li><li><p>Effective communication, meeting facilitation, and presentation skills.</p></li><li><p>Proficiency with time reporting systems.</p></li><li><p>Excellent written and verbal communication skills.</p></li><li><p>Ability to design and deliver training programs.</p></li><li><p>Excellent organizational skills with strong attention to detail.</p></li></ul></li></ul><p></p></section>

<p>The Contact Center Manager is a multi-faceted individual whose passion for customer service is unquestionable. The incumbent is the company’s champion for delivering world class, ‘24/7’ service to a demanding clientele, who deem the ADGT solution as mission critical to their core business. The position is suited to an individual who thrives on problem resolution, who enjoys coaching/mentoring others and who will be the service conduit between existing clients and other internal stakeholders. • Leadership of Technical Support staff to optimize productivity and performance • Design and implement training plans to ensure adequacy of technical expertise and ‘soft’ skills as per Quality Assurance measures • Understanding and deployment of industry best practices • Resolution of escalated, complex issues • Lead/Chair daily team meetings (charged with reducing client issues/outages) • Develop and maintain formal business procedures for consistency and increased productivity • Implement methodologies to improve first call resolution • Manage customer perceptions, and build strong internal/external relationships • Identify technology requirements and other resources to maximize customer support effectiveness • Liaise with Operations and Human Resources in building and maintaining a qualified customer support team through innovative recruitment, training and development • Implement innovative scheduling models for guaranteed coverage at the lowest costs • Analyze customer support performance through various statistical and reporting methods</p><p>• Bachelor’s degree or community college diploma majoring in business or technology (post secondary education is mandatory) • Minimum 2 years’ experience leading a Customer Support Centre, or Call Center team • Minimum 5 years’ of IT experience in a service role • Superior verbal, written, presentation skills • Strong analytical skills related to solving critical problems in time-critical situations and managing client expectations • Solid technical background in networking, DBMS, QA or programming, MS Office. • This is a Day Shift position, but incumbent must be “on-call” and available 24/7, either as an escalation point for client issues or in a consultative capacity for Customer Support staff • Previous experience with performance metrics and SLA agreements a definite asset Desirable • Commercial Foxpro experience • Experience creating or supporting ATM or POS solutions would be an asset</p>

<p>The Contact Center Manager is a multi-faceted individual whose passion for customer service is unquestionable. The incumbent is the company’s champion for delivering world class, ‘24/7’ service to a demanding clientele, who deem the ADGT solution as mission critical to their core business. The position is suited to an individual who thrives on problem resolution, who enjoys coaching/mentoring others and who will be the service conduit between existing clients and other internal stakeholders. • Leadership of Technical Support staff to optimize productivity and performance • Design and implement training plans to ensure adequacy of technical expertise and ‘soft’ skills as per Quality Assurance measures • Understanding and deployment of industry best practices • Resolution of escalated, complex issues • Lead/Chair daily team meetings (charged with reducing client issues/outages) • Develop and maintain formal business procedures for consistency and increased productivity • Implement methodologies to improve first call resolution • Manage customer perceptions, and build strong internal/external relationships • Identify technology requirements and other resources to maximize customer support effectiveness • Liaise with Operations and Human Resources in building and maintaining a qualified customer support team through innovative recruitment, training and development • Implement innovative scheduling models for guaranteed coverage at the lowest costs • Analyze customer support performance through various statistical and reporting methods</p><p>• Bachelor’s degree or community college diploma majoring in business or technology (post secondary education is mandatory) • Minimum 2 years’ experience leading a Customer Support Centre, or Call Center team • Minimum 5 years’ of IT experience in a service role • Superior verbal, written, presentation skills • Strong analytical skills related to solving critical problems in time-critical situations and managing client expectations • Solid technical background in networking, DBMS, QA or programming, MS Office. • This is a Day Shift position, but incumbent must be “on-call” and available 24/7, either as an escalation point for client issues or in a consultative capacity for Customer Support staff • Previous experience with performance metrics and SLA agreements a definite asset Desirable • Commercial Foxpro experience • Experience creating or supporting ATM or POS solutions would be an asset</p>

<p>Job Title: Quality Engineer Location: Habshan, Abu Dhabi, UAE Employment Type: Contract (6 Months – Extendable) Project Mobilization: Expected in the Last Week of July Job Purpose Exclusive Talent HR Consultancy is seeking an experienced Quality Engineer for a 6-month extendable project based in Habshan, Abu Dhabi. The successful candidate will be responsible for implementing and maintaining Quality Assurance and Quality Control (QA/QC) systems, ensuring compliance with project specifications, applicable standards, and client requirements throughout the project lifecycle. Key Responsibilities • Ensure all work is executed in accordance with project specifications, quality standards, and client requirements. • Implement and maintain Quality Assurance and Quality Control (QA/QC) procedures throughout the project. • Conduct inspections, audits, and quality surveillance to verify compliance with applicable codes, standards, and project specifications. • Review Inspection and Test Plans (ITPs), quality procedures, and related documentation. • Identify quality deviations and coordinate corrective and preventive actions. • Maintain quality records, inspection reports, test results, and compliance documentation. • Coordinate with clients, consultants, subcontractors, and suppliers on all quality-related matters. • Monitor incoming materials to ensure compliance with approved specifications. • Conduct Quality Awareness training sessions and toolbox meetings. • Support the implementation of the Integrated Management System (IMS). • Promote environmental sustainability initiatives through Reduce, Reuse, and Recycle practices. • Ensure compliance with company policies, procedures, values, vision, and mission. • Provide technical guidance to project teams on QA/QC requirements and industry best practices.</p><p>• Bachelor's Degree in Civil, Mechanical, or Electrical Engineering. • Minimum 5–8 years of QA/QC experience, preferably in Oil & Gas, Industrial, or Construction projects. • Strong knowledge of QA/QC procedures, inspection methodologies, and quality management systems. • Familiarity with relevant international standards and construction codes. • ISO 9001 Lead Auditor/Internal Auditor certification or other relevant QA/QC certifications is preferred. • Experience with QA/QC documentation and reporting systems. • Ability to interpret engineering drawings, specifications, and technical documents. • Excellent communication, organizational, and problem-solving skills. • Proficient in Microsoft Office applications. Preferred Experience • Previous experience on ADNOC, EPC, industrial, or infrastructure projects will be an advantage. • Knowledge of Integrated Management Systems (IMS) and continuous improvement practices. • Language • English: Fluent (Written and Spoken)</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>JOB DESCRIPTION </strong><br><strong> JOB TITLE CIVIL SUPERVISOR </strong><br><strong> DEPARTMENT ENGINEERING</strong> </p><p>PURPOSE &amp; SCOPE : Assisting project and to improve performance and productivity with proper resource <br> allocation and utilization. </p><p><strong>MAIN DUTIES &amp; RESPONSIBILITIES</strong><br> Recording the attendance of worker on daily basis and reporting to the engineer in <br> charge every morning. <br> Read &amp; understand drawing to guide Technical Team like Mason, Steel fixers, <br> Carpenters, Tiller &amp; Helper etc. <br> Estimation and supervision for all type of finishing work and Masonry work as per <br> actual site conditions. <br> Responsible for selection of proper material depending on the application of masonry <br> work. <br> Make sure Jobs are allotted as per planed Schedule and requirement <br> Ensuring the work is executed as per the drawings and the right schedule <br> Provide guideline for proper use of masonry equipment &amp; tools with safety. <br> Supervise for proper mixing of cement, plaster and adequate proportion <br> Prepare accurate reports of performed work daily, weekly &amp; monthly and submission <br> to engineer in charge. <br> Provide technical assistance to the construction team as needed <br> Monitor, verify, and document the work being performed through subordinates <br> Coordination and Close Monitoring of Subcontractor works <br> Coordinating with site in charges for work progress. <br> Preparing material request for various project. <br> Coordinate with the engineers &amp; supervisors to update regarding the progress. <br> Coordination with MEP Supervisor (team) to avoid any double work. <br> Keeping record of material delivered and informing engineer in charge in advance for <br> the required materials. <br> Receiving the material at site with ensuring that LPO IS Attached and material is <br> complying with MR. <br> Ensuring that time sheet for each month to be provided to site coordinator on time. <br> Keeping proper manpower transfer record. <br> Notifying the engineer in charge for any potential obstacles on site which can delay the <br> work. <br> As per operational requirement Employee may be deployed in any of the Emirates and <br> may be assigned to different department if and when required. <br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>MINIMUM REQUIREMENTS (EDUCATION &amp; EXPERIENCE) </strong></p><p><strong>Higher secondary / Diploma in similar field</strong></p><p><strong> Required 4-12 years experience in construction or related field </strong></p><br><p><strong>SKILLS &amp; COMPETENCIES </strong></p><p><strong>Proven ability to communicate clearly at all levels within a multi-cultural environment.</strong></p><p><strong>Supervision to Civil &amp; Fitout work including material take off, controlling Subcontractor work including MEP Site planning / resource calculation, reading drawings/blue prints</strong></p><p><strong>Communication and interpersonal skills &amp; Problem-solving skills.</strong></p><p></p></section>

<p> <strong>Job Description:</strong></p><ul><li>Continuously learn and build domain expertise across multiple products and customers.</li><li>Analyze current product usage and other success indicators and identify specific improvement opportunities for each customer based on a prescribed success plan.</li><li>Lead structured Success Meetings to show customers where they currently stand and provide confident, clear success goals and next steps for them to grow their usage and value towards best practice.</li><li>Provide hands-on feature demos to help customers realize the full potential and business benefit of product capabilities and minimize the fog of uncertainty around how to add or use those features.</li><li>Create product artifacts (Videos, FAQs, Blog Posts, etc) to accelerate best practice sharing and drive user engagement.</li><li>Prepare Success Plans for each customer based on inputs including current entitlement and usage data, relevant product and customer updates or highlights, and clear recommendations and next steps for the next stage of the success journey.</li><li>Lead structured success meetings with customers to review their Success Plan and ensure they understand the next steps and are excited to make progress to achieve their next phase of value growth.</li><li>Provide demonstrations and walkthroughs of product capabilities to help drive engagement and feature adoption.</li><li>Act as a trusted advisor to the customers. Build trust and confidence with customers through clear communication and by delivering on commitments.</li><li>Ensure a solid understanding of the customer's technical environment, business goals, and best practices to recommend ideal solutions for success.</li><li>Provide expert coaching to customers on individual elements of the plan and respond to inbound, 'how-to' inquiries that fall between technical support issues and consulting services.</li><li>Utilize project management skills to implement Success Plans, and ensure that both the customer and internal teams are working towards mutually agreed objectives.</li><li>Create product 'how to' and best practice artifacts such as blog posts, presentations, job aids, or FAQs to accelerate best practice sharing and coaching effectiveness.</li><li>Invest in self-directed and other forms of learning to build expertise in the assigned products and customers.</li></ul><p><br></p><p><strong>Qualifications, Skills and Prior Work Experience:</strong></p><ul><li>3+ years experience in the Enterprise Software industry</li><li>2+ years in a Customer Success or similar role, with a proven ability to deliver and grow customer value with enterprise technology solutions.</li><li>Proven track record in managing 30+ customers simultaneously and building customer relationships with both business and technical stakeholders.</li><li>Increasing levels of customer interaction and responsibility for driving customer retention and/or growth outcomes with customers.</li><li>Experience in customer-facing roles including support, project management, presales, professional services, training, or consulting.</li><li>Passion for customer success and experience of achieving customer satisfaction with existing products.</li><li>Ability to articulate technical concepts and understand business drivers.</li><li>Self-motivated, Self Starter and able to work successfully in a 100% virtual environment.</li><li>Fluent in spoken and written English (business and IT vernacular).</li></ul><p><br></p>