Programming in UAE

<p>We are seeking an aggressive and results-oriented Business Development Manager to drive merchant acquisition for our UPB Acquiring and Crypto Payment solutions.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Proactively identify and acquire new merchants with stablecoin settlement needs.</p><p>• Manage the end-to-end sales cycle, driving clients to successfully integrate and launch UPB acquiring solutions.</p><p>• Build and maintain strong partnerships with local PSPs, payment channels, and acquiring service providers.</p><p>• Act as the main point of contact for key merchants, coordinating with internal teams to resolve client issues and optimize payment experiences.</p><p><br></p><p><strong>Requirements:</strong></p><p>• Business-level proficiency in English.</p><p>• Minimum of 2 years of relevant work experience.</p><p>• Solid B2B sales/BD experience in Payments, Acquiring, PSP, or Crypto Payment/Fintech sectors.</p><p>• Strong existing network and resources in target industries.</p><p>• Proven ability to engage and negotiate with C-level executives, Heads of Payment, or Finance Directors.</p><p>• A proactive "hunter" mentality with a strong drive to close deals and hit targets.</p><p><br></p><p><em>*Upay is a multinational financial payment technology group. UPay Global Technology L.L.C (UAE) is the legal entity of Upay in the United Arab Emirates, authorized by the Group to use intellectual property such as the brand name and logo. The company does not provide or promote virtual card issuance, payment services, or related regulated financial services to customers within the UAE.</em></p>

Role: Senior Engineer - AI Platforms (Remote) Location: Remote (Work from Anywhere) Job Type: Contract Payout: $30 - $90/hour<br>Role Overview:We are hiring for one of our clients, seeking an AI Engineer to develop and deploy AI models. The role involves designing, testing, and integrating AI solutions to enhance product capabilities. Candidates will work on scalable AI systems that support real-world applications.<br>Key Responsibilities:• Design, build, and optimize AI models using machine learning frameworks such as Tensor Flow or PyTorch.• Collaborate with cross-functional teams to integrate AI solutions into existing products and workflows.• Evaluate and improve model accuracy, performance, and scalability through rigorous testing and validation.• Implement best practices for data preprocessing, feature engineering, and model training.• Document technical specifications, model performance metrics, and deployment procedures.<br>Required Skills & Qualifications:• Proficiency in machine learning frameworks such as Tensor Flow or PyTorch.• Experience with Python and libraries for data analysis and AI development.• Knowledge of neural network architectures and model training techniques.• Familiarity with cloud platforms such as AWS, GCP, or Azure for AI model deployment.• Strong problem-solving skills and the ability to optimize models for real-world performance.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Technology, Information and Internet industry, contributing to the development of cutting-edge AI solutions. The work directly impacts product innovation and user experience.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!

Role: Senior Engineer - AI Platforms (Remote) Location: Remote (Work from Anywhere) Job Type: Contract Payout: $30 - $90/hour<br>Role Overview:We are hiring for one of our clients, seeking an AI Engineer to develop and deploy AI models. The role involves designing, testing, and integrating AI solutions to enhance product capabilities. Candidates will work on scalable AI systems that support real-world applications.<br>Key Responsibilities:• Design, build, and optimize AI models using machine learning frameworks such as Tensor Flow or PyTorch.• Collaborate with cross-functional teams to integrate AI solutions into existing products and workflows.• Evaluate and improve model accuracy, performance, and scalability through rigorous testing and validation.• Implement best practices for data preprocessing, feature engineering, and model training.• Document technical specifications, model performance metrics, and deployment procedures.<br>Required Skills & Qualifications:• Proficiency in machine learning frameworks such as Tensor Flow or PyTorch.• Experience with Python and libraries for data analysis and AI development.• Knowledge of neural network architectures and model training techniques.• Familiarity with cloud platforms such as AWS, GCP, or Azure for AI model deployment.• Strong problem-solving skills and the ability to optimize models for real-world performance.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Technology, Information and Internet industry, contributing to the development of cutting-edge AI solutions. The work directly impacts product innovation and user experience.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!

Role: Senior Engineer - AI Platforms (Remote) Location: Remote (Work from Anywhere) Job Type: Contract Payout: $30 - $90/hour<br>Role Overview:We are hiring for one of our clients, seeking an AI Engineer to develop and deploy AI models. The role involves designing, testing, and integrating AI solutions to enhance product capabilities. Candidates will work on scalable AI systems that support real-world applications.<br>Key Responsibilities:• Design, build, and optimize AI models using machine learning frameworks such as Tensor Flow or PyTorch.• Collaborate with cross-functional teams to integrate AI solutions into existing products and workflows.• Evaluate and improve model accuracy, performance, and scalability through rigorous testing and validation.• Implement best practices for data preprocessing, feature engineering, and model training.• Document technical specifications, model performance metrics, and deployment procedures.<br>Required Skills & Qualifications:• Proficiency in machine learning frameworks such as Tensor Flow or PyTorch.• Experience with Python and libraries for data analysis and AI development.• Knowledge of neural network architectures and model training techniques.• Familiarity with cloud platforms such as AWS, GCP, or Azure for AI model deployment.• Strong problem-solving skills and the ability to optimize models for real-world performance.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Technology, Information and Internet industry, contributing to the development of cutting-edge AI solutions. The work directly impacts product innovation and user experience.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!

Role: Senior Engineer - AI Platforms (Remote) Location: Remote (Work from Anywhere) Job Type: Contract Payout: $30 - $90/hour<br>Role Overview:We are hiring for one of our clients, seeking an AI Engineer to develop and deploy AI models. The role involves designing, testing, and integrating AI solutions to enhance product capabilities. Candidates will work on scalable AI systems that support real-world applications.<br>Key Responsibilities:• Design, build, and optimize AI models using machine learning frameworks such as Tensor Flow or PyTorch.• Collaborate with cross-functional teams to integrate AI solutions into existing products and workflows.• Evaluate and improve model accuracy, performance, and scalability through rigorous testing and validation.• Implement best practices for data preprocessing, feature engineering, and model training.• Document technical specifications, model performance metrics, and deployment procedures.<br>Required Skills & Qualifications:• Proficiency in machine learning frameworks such as Tensor Flow or PyTorch.• Experience with Python and libraries for data analysis and AI development.• Knowledge of neural network architectures and model training techniques.• Familiarity with cloud platforms such as AWS, GCP, or Azure for AI model deployment.• Strong problem-solving skills and the ability to optimize models for real-world performance.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Technology, Information and Internet industry, contributing to the development of cutting-edge AI solutions. The work directly impacts product innovation and user experience.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!

The Institute of Foundation Models (IFM) at MBZUAI is building and operating large-scale GPU clusters supporting cutting-edge AI model training and research. We are seeking a highly organized and execution-oriented Project Manager to support the HPC function.<br><br>This role will work closely with the HPC Lead to drive infrastructure projects end-to-end — coordinating vendors, internal university departments (IT, procurement, compliance, finance), and research stakeholders — while ensuring documentation, governance, and delivery tracking are properly maintained.<br><br>Key Responsibilities<br><br><strong>HPC Project Execution &amp; Coordination<br><br></strong><ul><li>Support planning and delivery of HPC infrastructure projects (GPU clusters, storage, networking, upgrades)</li><li>Coordinate with external vendors (hardware providers, cloud partners, data center operators)</li><li>Track project milestones, risks, dependencies, and timelines</li><li>Maintain project plans, logs, and status reports</li><li>Organize and document project meetings and action items<br><br><br></li></ul><strong>Cluster Portfolio Tracking &amp; IFM Project Support<br><br></strong><ul><li>Maintain structured visibility of all major workloads and projects running on IFM clusters</li><li>Track cluster allocation, major initiatives, and priority programs supported by HPC</li><li>Build and maintain strong working relationships with IFM research teams and project owners</li><li>Act as a coordination bridge to ensure key IFM projects receive proper infrastructure support</li><li>Proactively identify risks impacting critical research timelines and escalate where needed<br><br><br></li></ul><strong>Cross-Department Coordination<br><br></strong><ul><li>Act as liaison between HPC team and University IT, Procurement, Finance, Legal, Compliance, and HR</li><li>Ensure requirements are clearly documented and aligned across stakeholders</li><li>Proactively follow up to remove blockers and maintain project momentum<br><br><br></li></ul><strong>Documentation &amp; Governance<br><br></strong><ul><li>Maintain structured documentation of cluster specifications, contracts, SLAs, and change logs</li><li>Support governance processes (SteerCo tracking, review cadences)</li><li>Assist with audit preparation and documentation consolidation<br><br><br></li></ul><strong>Compliance &amp; Management Support<br><br></strong><ul><li>Assist with export control governance tracking and vendor compliance</li><li>Support access control and user approval coordination with IT</li><li>Track risk mitigation and regulatory documentation requirements<br><br><br></li></ul><strong>Reporting &amp; Executive Communication<br><br></strong><ul><li>Prepare concise leadership updates and executive summaries</li><li>Develop slide decks and structured status reports</li><li>Maintain dashboards for project status, budget tracking, and vendor performance<br><br><br></li></ul><strong>Educational Qualifications<br><br></strong><ul><li>Bachelor’s degree in Engineering, Computer Science, Information Systems, Business, or a related field (required)</li><li>Master’s degree (MBA, Engineering, Technology Management, or related discipline) preferred<br><br><br></li></ul><strong>Required Experience<br><br></strong><ul><li>5+ years of experience in Project Management</li><li>Experience in technical or infrastructure projects</li><li>Strong organizational and documentation skills</li><li>Excellent written and verbal communication skills</li><li>Ability to work cross-functionally in a complex organization<br></li></ul>

About the Role DEAL Holdings is seeking a Head of Marketing & Communications to lead marketing, communications, PR and brand activation across our diverse portfolio of hospitality, F&B, wellness, retail and lifestyle businesses.<br>You will develop and deliver integrated marketing strategies for the corporate Group, individual brands and operating locations - ensuring each holds a distinct market position while aligning with DEAL Holdings' vision, commercial objectives and growth strategy.<br>Working closely with the Head of PMO & Brand Activations, Head of Brand Development and the Executive Leadership Team, you will lead all pre-opening marketing, launch campaigns, brand activations, PR and customer engagement initiatives for new concepts, new locations, refurbishments, repositioning projects, acquisitions and strategic partnerships. <br>This role manages simultaneous programmes across multiple brands and sites, ensuring every project launches on time, on budget and with maximum commercial impact - supporting our continued expansion across the UAE, Kingdom of Saudi Arabia and selected international markets.<br>As custodian of brand reputation, you will ensure every customer touchpoint consistently reflects the quality, values and positioning of DEAL Holdings and its portfolio.<br>Key Responsibilities<br>Strategic Leadership<br>Develop and implement the Group Marketing & PR strategy, aligned to commercial objectives and growth plans. Prepare annual marketing strategies and budgets across all brands. Build long-term brand positioning and identify opportunities to grow market share and customer acquisition. Support acquisitions, new brand launches and market-entry strategies. Drive innovation across marketing, customer engagement and communications. Measure marketing effectiveness and continuously improve ROI.<br>Corporate Marketing & PR<br>Execute the corporate marketing strategy and build the Group's reputation and leadership profile. Develop corporate communications, presentations and investment collateral. Manage Group PR, executive communications, press releases and corporate announcements. Drive employer branding and manage corporate social media. Coordinate participation in industry events and conferences. Develop crisis communication plans and protect Group reputation.<br>Brand Marketing<br>Develop individual strategies for each Group-owned and international brand. Maintain each brand's positioning while ensuring Group alignment. Oversee annual marketing calendars, seasonal campaigns and promotions. Manage loyalty and CRM programmes and drive customer acquisition and retention. Coordinate cross-brand marketing opportunities and ensure consistency across every touchpoint. <br>Multi-Brand & Multi-Site Portfolio<br>Manage marketing performance across Group-owned brands, international licensed brands, hospitality, F&B, wellness and retail concepts, existing and new locations, and temporary activations and pop-up concepts. Prioritise resources across simultaneous projects while maintaining quality and commercial focus. <br>Launches & Activations<br>Develop launch strategies for all new brands and locations, working with the Head of PMO & Brand Activations and Head of Brand Development. Deliver integrated pre-opening campaigns, brand awareness campaigns prior to opening, opening events, VIP launches and media previews. Coordinate influencer and PR campaigns; produce pre-launch photography, video and content. Prepare launch budgets and critical paths aligned to project programmes. Ensure marketing deliverables are completed before operational handover; measure launch performance against KPIs. Support refurbishments, repositioning and rebranding initiatives.<br>Expansion & Market Activation<br>Deliver market-entry strategies across existing and emerging markets. Support international collaborations, pop-ups and promotional partnerships. Adapt campaigns to local markets while maintaining Group standards. Manage agency relationships across multiple territories. <br>Public Relations <br>Develop annual PR strategies and manage external agencies. Build media and industry relationships; secure editorial coverage across print, digital and broadcast. Coordinate interviews, executive profiling and award submissions. Monitor public perception, manage reputation and lead crisis communications. <br>Digital Marketing<br>Lead website strategy, SEO/SEM, paid digital, Meta and Google advertising. Oversee social media, CRM campaigns, email marketing and database growth. Drive marketing automation, digital analytics and online reputation management. <br>Creative & Content <br>Oversee campaign artwork, brand identity, photography, videography, advertising creative, social and website content, sales collateral, presentations and internal communications. Ensure all creative reflects the positioning of DEAL Holdings and each brand. <br>Commercial Marketing<br>Partner with Operations and Commercial teams to grow revenue, customer frequency, average spend, reservations, occupancy, event bookings, loyalty and guest engagement.<br>Partnerships & Sponsorships<br>Build strategic relationships with media, tourism authorities, malls, hotels, lifestyle brands, influencers and corporate partners to drive brand awareness and commercial value.<br>Leadership & People Development<br>Lead, coach and develop the Marketing & PR team and build a high-performance culture. Conduct performance reviews, develop succession plans and promote cross-department collaboration.<br>Financial Responsibilities Responsible for annual marketing budgets, advertising expenditure, PR retainers, agency contracts, campaign budgets, creative production budgets, event budgets, sponsorship investment and digital marketing expenditure. Monitor campaign ROI, control agency budgets, negotiate supplier contracts and produce monthly marketing performance reports.<br>Decision-Making Authority Authorised to develop marketing strategies, approve campaign concepts and creative direction, select agencies, manage budgets within delegated authority and lead PR responses. Escalation required for major brand repositioning, significant unbudgeted expenditure, crisis communications, strategic partnerships and corporate reputation matters.<br>Knowledge Brand Strategy; Marketing Communications; Public Relations; Digital Marketing; CRM & Loyalty; Consumer Behaviour; Hospitality Marketing; Retail Marketing; Performance Marketing; Marketing Analytics; Brand Development; Project Launch Planning. <br>Direct Reports Marketing Manager; PR & Communications Manager; Digital Marketing Manager; Brand Marketing Managers; Social Media Manager; Content & Creative Manager; Graphic Designers; CRM & Loyalty Executive; Marketing Coordinators; and external marketing, PR and creative agencies. <br>Key Performance Indicators Brand: awareness growth, consistency, compliance, customer perception, share of voice. Marketing: campaign ROI, customer acquisition and retention, loyalty and CRM growth, website traffic, digital conversion, social engagement. Launch: on-schedule delivery, marketing readiness before opening, attendance targets, post-launch commercial performance. PR: media coverage, PR value, executive profiling, industry recognition and awards. Commercial: revenue growth attributable to marketing, contribution to sales, ROI, budget compliance, cost efficiency.<br>Qualifications Essential: Bachelor's Degree in Marketing, Communications, Business Administration or related discipline. Preferred: Master's Degree; CIM qualification; Digital Marketing, Google Analytics or Meta Blueprint certification.<br>Experience Minimum 10 years' marketing experience, including 5+ years in a senior leadership role. Multi-brand hospitality, lifestyle, retail or F&B experience across multiple locations. Proven track record launching new brands and venues, and managing agencies and partners. Corporate and consumer marketing experience; GCC experience preferred; international launch exposure advantageous.<br>Core Competencies Strategic thinking, commercial acumen, executive presence, decision-making, innovation and coaching. Creative, collaborative, customer-focused, results-driven, adaptable, influential, resilient and detail-oriented.

Bachelor’s Degree in the respective discipline of engineering• Minimum 15 years of experience in Maintenance/Material management in an Oil & Gas/Petrochemical Industries,• Minimum 8 years’ experience in Materials Cataloguing, Data Standardisation, Data Enrichment, Duplicate Resolution, Bill of Materials preparation, Technical Evaluation• Experience in reviewing Engineering drawings, datasheets, parts list, certificates, manufacturer catalogues.• Experience in reviewing project spares parts interchangeability records (SPIR) in co-ordination with vendors, manufacturers, inventory, and warehouse house team.• Expertise in Dictionary development / Building material master data templates, guideline development• Expert in Material specifications in the respective discipline & well versed with international and industrial standards such as ASTM, ASME, API, ISO, BS, etc.• Proficient in Material management in ERP systems (especially SAP) and skills in handling large volume of data handling, data cleansing and enrichment activities, duplicate identification, and resolution• Experience in variety reduction, alternate materials specification, interchangeability study, etc.• Proficient in IT Skills especially in Microsoft office such as Excel, Word, Access database.

<strong>About Finanshels<br><br></strong>Finanshels is a fast-growing fintech building the Financial Operating System (FinOS) for SMEs across the MENA region. We<br><br>automate accounting and tax operations, deliver real-time financial health insights, and build systems which help finance<br><br>teams scale efficiently. Our product operates across multiple UAE regulatory frameworks, and we build it with a small,<br><br>high-ownership, AI-native team.<br><br><strong>THE OPPORTUNITY<br><br></strong>Our customers experience Finanshels through accounting, taxation, bookkeeping and more — and today that experience is<br><br>fragmented, manual, and stitched across disconnected systems. Talented builders are shipping AI-powered solutions against<br><br>individual pieces of it, at speed, but without a unifying product view of the journey those pieces belong to.<br><br>This role exists to fix that. You will own the customer experience charter on FinOS: replacing a broken, manual journey with<br><br>automated, productised, and unified experiences across every stage and every service line. Along the way, you will raise the<br><br>product bar for how the whole team builds — defining the problem, the user, and the measure of success before<br><br>engineering begins.<br><br>This is a hands-on role in a startup. You will start as the sole product owner for this charter, reporting to the Head of<br><br>Product, with scope to build and lead a product team as the function grows.<br><br><strong>What You'll Own<br><br></strong>▸<strong> The End-to-End Customer Journey</strong>. Map, diagnose, and rebuild the customer experience across service lines — from first<br><br>touch through ongoing delivery — turning manual, fragmented steps into unified, productised flows on FinOS.<br><br>▸<strong> Automation at the Core</strong>. Identify where human effort is absorbing what the product should do, and drive the automation<br><br>that removes it — measured in customer effort reduced and operational hours freed.<br><br>▸<strong> Consolidation onto One Platform</strong>. Bring capability scattered across legacy internal systems into a single coherent<br><br>experience, so customers and the teams serving them work in one place, not many.<br><br><strong>▸ Product Standards for AI-Native Building</strong>. Raise how the team builds. Bring rigour — clear problem definition, user<br><br>clarity, success metrics, and evaluation — to AI features that today ship without it.<br><br><strong>▸ Prioritisation and Sequencing.</strong> Decide what gets built and in what order. Protect the roadmap from work that does not<br><br>move the metric, and retire builds that have stopped earning their place.<br><br><strong>▸ Product Execution.</strong> Own roadmap and releases with Engineering, Delivery, Tax and CX. Set standards for accuracy,<br><br>security, auditability and approvals. Prioritize by hours saved, reliability, customer impact and cost.<br><br><strong> ▸ Measurement.</strong> Define the metrics that describe a healthy customer journey, instrument them with our data and analytics<br><br>team, and hold the roadmap accountable to them.<br><br><strong>OWNERSHIP AND AUTONOMY<br><br></strong>This role carries a clearly defined charter and the authority to run it. Within that charter you are expected to decide — on<br><br>scope and sequencing, operating cadence and product rituals, user experience and workflow direction, what the team<br><br>declines to build, and what gets retired. Tooling and vendor decisions sit with you within an agreed budget.<br><br>Decisions that shift resources beyond your charter, affect pricing or revenue, or cannot be reversed are made jointly with<br><br>the Head of Product. Everything else is yours.<br><br><strong>What We're Looking For<br><br></strong><strong>▸ Experience</strong>. 8+ years in product management, including a period as an early or founding product hire responsible for<br><br>establishing the function.<br><br><strong>▸ Building the Discipline</strong>. A demonstrable track record of moving a team from output to outcomes — introducing product<br><br>practice where it did not previously exist, and making it stick.<br><br><strong>▸ Commercial Judgment.</strong> You connect every product decision to a business result — revenue earned, cost removed, or time<br><br>returned — and can defend the trade-off.<br><br><strong>▸ Technical Credibility. </strong>Engineers regard you as a peer. You hold your own on architecture and data trade-offs and know<br><br>when technical debt is the right call.<br><br><strong>▸ Customer Obsession. </strong>You work close to real users — business owners, accountants, tax consultants — and can translate<br><br>observed friction into shipped improvement.<br><br><strong>▸ Journey and Service Design.</strong> Proven ability to diagnose experience failure across a complex, multi-stage, partly manual<br><br>journey and redesign it as a product.<br><br><strong>▸ AI Fluency in Practice.</strong> You have shipped AI-powered products to production and can speak credibly to evaluation,<br><br>guardrails, and how you measured whether it worked.<br><br><strong>▸ Communication. </strong>You write clearly enough that your strategy documents do not need rewriting, and you influence<br><br>through evidence rather than authority.<br><br><strong>▸ Domain (Preferred). </strong>Fintech, accounting, tax, or another regulated or professional-services environment.<br><br><strong>WHY FINANSHELS<br><br></strong><strong>▸ Genuine Ownership</strong>. Define the customer experience charter from the ground up.<br><br><strong>▸ AI-First Mandate.</strong> Applied AI is not a side project — it is how we build.<br><br><strong>▸ Lean Team, High Impact</strong>. Every person and every decision matters.<br><br><strong>▸ Fintech at the Right Moment.</strong> Finanshels is at an inflection point, and this role will define how we scale.<br><br><strong>How To Apply<br><br></strong>Send your CV, along with anything that shows how you build — a strategy document, a before-and-after journey you rebuilt,<br><br>or a product you are proud of — to careers@finanshels.com.

<p>We are seeking a dependable and innovative Junior Production Engineer to manage and optimize our manufacturing processes. </p><p>As a key member of our expanding team, you will oversee staff, enforce health and safety regulations, train employees in proper machinery use, identify and resolve production line issues, troubleshoot equipment, and handle various administrative responsibilities.</p><p>The ideal candidate will be an independent thinker and adept problem-solver. Exceptional production engineers excel in diagnosing issues, training team members, and offering actionable recommendations.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Education:</strong> Bachelor’s degree in Mechanical Engineering, Industrial Engineering, or a related field.</li><li><strong>Experience:</strong> Previous experience in a manufacturing or production environment is preferred.</li><li><strong>Skills:</strong> Strong problem-solving abilities, technical aptitude, and familiarity with manufacturing processes and equipment.</li><li><strong>Communication:</strong> Excellent interpersonal skills with the ability to train and work effectively with team members.</li><li><strong>Attention to Detail:</strong> Ability to meticulously analyze processes and identify areas for improvement.</li></ul><br/><p>Please share your updated CV on petcorecruitment at gmail dot com</p>

<strong>Company Description<br><br></strong>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br><br>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.<br><br><strong>Job Description<br><br></strong>Position Summary:<br><br>Rixos Marina Abu Dhabi is seeking a detail-oriented CID Agent to manage guest registration data in compliance with local CID regulations, ensuring timely and accurate reporting.<br><br>Key Responsibilities:<br><br><ul><li> Data Entry: Accurately input guest registration information into the CID system.</li><li> Compliance: Ensure compliance with local laws regarding guest identification.</li><li> Reporting: Prepare and submit daily reports to authorities.</li><li> Coordination: Work with front desk team for smooth guest check-in and data collection.</li><li> Confidentiality: Maintain confidentiality of all guest records and information..<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li> High School diploma or equivalent.</li><li> Previous experience in a similar role preferred.</li><li> Attention to detail and accuracy.</li><li> Proficiency in data entry and relevant software.</li><li> Knowledge of local CID regulations.</li></ul>

<strong>Company Description<br><br></strong>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br><br>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.<br><br><strong>Job Description<br><br></strong>Position Summary:<br><br>Rixos Marina Abu Dhabi is seeking a detail-oriented CID Agent to manage guest registration data in compliance with local CID regulations, ensuring timely and accurate reporting.<br><br>Key Responsibilities:<br><br><ul><li> Data Entry: Accurately input guest registration information into the CID system. </li><li> Compliance: Ensure compliance with local laws regarding guest identification. </li><li> Reporting: Prepare and submit daily reports to authorities. </li><li> Coordination: Work with front desk team for smooth guest check-in and data collection. </li><li> Confidentiality: Maintain confidentiality of all guest records and information.. <br><br></li></ul><strong>Qualifications<br><br></strong><ul><li> High School diploma or equivalent. </li><li> Previous experience in a similar role preferred. </li><li> Attention to detail and accuracy. </li><li> Proficiency in data entry and relevant software. </li><li> Knowledge of local CID regulations.</li></ul>

<p>We are seeking a dynamic and results-driven Project Sales Executive/Engineer with strong experience in Airconditioning products (Split A/C, HVAC systems). The candidate will be responsible for driving project sales, managing client relationships, and providing technical expertise to ensure customer satisfaction. ________________________________________ </p><p><strong>Desired Candidate Profile</strong></p><p><strong>Key Responsibilities:</strong></p><ul><li><p>Identify and develop new business opportunities in <strong>HVAC and Split A/C projects</strong>.</p></li><li><p>Manage the entire sales cycle from <strong>lead generation, project bidding, negotiations, to order closure</strong>.</p></li><li><p>Establish and maintain strong relationships with <strong>consultants, contractors, and end-users</strong>.</p></li><li><p>Prepare and deliver <strong>technical and commercial proposals</strong>.</p></li><li><p>Coordinate with internal teams for <strong>project execution, installation, and commissioning</strong>.</p></li><li><p>Meet and exceed assigned <strong>sales targets and business growth objectives</strong>.</p></li><li><p>Keep updated with <strong>industry trends, competitor activities, and new technologies</strong> in HVAC.</p></li></ul><p><strong>Qualifications & Skills:</strong></p><ul><li><p>Bachelor’s Degree/Diploma</p></li><li><p><strong>2–5 years’ proven experience</strong> in project sales of Split A/C and HVAC products.</p></li><li><p>Strong technical knowledge of <strong>Air-conditioning systems and solutions</strong>.</p></li><li><p>Excellent <strong>communication, presentation, and negotiation skills</strong>.</p></li><li><p>Ability to work independently and achieve <strong>sales targets</strong>.</p></li><li><p>Valid <strong>driving license</strong> (preferred).</p></li></ul><p><strong>What We Offer:</strong></p><ul><li><p>Competitive <strong>salary + sales incentives</strong>.</p></li><li><p>Professional growth and career development opportunities.</p></li><li><p>Supportive and collaborative work environment.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>About Rashid and Latifa Schools Establishment:</strong></span></p><br><p><span>Established under Law No. (11) of 2022, Rashid and Latifa Schools (RLS) is a unified educational institution that brings together Latifa School for Girls (founded in 1982) and Rashid School for Boys (founded in 1986). Both schools were originally created by Royal Decree of the late Ruler of Dubai, His Highness Sheikh Maktoum Bin Rashid Al Maktoum, with the vision of delivering world-class education to Emiratis and expatriates alike. As two of Dubai’s oldest and most prestigious schools, RLS has educated generations of leaders and influential figures, including His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai, His Highness Sheikh Maktoum bin Mohammed bin Rashid Al Maktoum, Deputy Ruler of Dubai and Minister of Finance, His Highness Sheikh Ahmed bin Mohammed bin Rashid Al Maktoum, Chairman of the Dubai Media Council, Her Highness Sheikha Manal bint Mohammed bin Rashid Al Maktoum, Chairperson of Dubai Women’s Establishment, and Her Highness Sheikha Latifa bint Mohammed bin Rashid Al Maktoum, Chairperson of Dubai Culture. Today, RLS continues this legacy as a modern, integrated institution, dedicated to nurturing excellence and preparing future generations of leaders.</span></p><br><br> <p><span><span><strong>A. Leadership and Strategic Responsibilities</strong></span></span></p><br><p><span><span>·</span></span>Implement, maintain and improve RLSE’s procurement procedures, sourcing model, supplier governance practices and contract management controls in alignment with organizational priorities and approved policies.</p><br><p><span><span>·</span></span>Coordinate procurement planning across academic, operational, facilities, technology and corporate requirements to support timely sourcing, budget alignment, value for money and service continuity.</p><br><p><span><span>·</span></span>Provide procurement advice to leadership, budget owners and internal stakeholders on sourcing options, supplier risks, commercial considerations, contract obligations and compliance requirements.</p><br><p><span><span>·</span></span>Establish transparent tendering, quotation, evaluation, award and single-source processes that support fairness, accountability, documentation quality and appropriate segregation of duties.</p><br><p><span><span>·</span></span>Build and maintain strong relationships with internal stakeholders, suppliers, contractors, consultants, auditors, legal advisors and government-related entities to support effective delivery of RLSE requirements.</p><br><p><span><span>Promote a culture of ethical procurement, compliance, value creation, cost consciousness, supplier accountability, collaboration and continuous improvement across RLSE.</span></span></p><br><p><span><span><strong>B. Specialised / Technical Responsibilities</strong></span></span></p><br><p><span><span>·</span></span>Oversee end-to-end procurement activities, including needs analysis, market research, supplier prequalification, RFQs/RFPs, tender documentation, bid receipt, evaluation coordination, award recommendations and purchase-order governance.</p><br><p><span><span>·</span></span>Ensure procurement activities are conducted in accordance with RLSE procurement policies, approved budgets, authority matrix, delegated approvals, audit requirements and applicable government procurement expectations.</p><br><p><span><span>·</span></span>Lead supplier evaluation, due diligence and performance management processes, including quality, cost, delivery, compliance, safeguarding, health and safety, service levels and contract deliverables.</p><br><p><span><span>·</span></span>Coordinate with Finance to ensure budget availability, cost control, payment alignment, purchase requisition accuracy, commitment tracking and procurement reporting.</p><br><p><span><span>·</span></span>Coordinate with Operations, Facilities, Digital Transformation, academic departments and school leadership to plan procurement timelines and minimize disruption to teaching, learning and operational services.</p><br><p><span><span>·</span></span>Oversee contract administration activities, including contract registers, renewal timelines, warranty obligations, service-level tracking, variation documentation, supplier correspondence and escalation of contractual risks.</p><br><p><span><span>·</span></span>Support negotiation of commercial terms, pricing, delivery schedules, service levels, warranties, penalties and contractual protections in coordination with Finance, Legal and relevant business owners.</p><br><p><span><span>·</span></span>Maintain accurate procurement records, tender files, evaluation reports, approvals, supplier documentation, purchase orders, contract records and audit evidence.</p><br><p><span><span>·</span></span>Identify procurement risks, conflicts of interest, supplier dependency, single-source concerns, delivery delays, cost variances and policy deviations, and escalate matters with recommended mitigation actions.</p><br><p><span><span>·</span></span>Develop procurement KPIs, dashboards, spend analysis, savings tracking, supplier performance reports and compliance updates for leadership review and decision-making.</p><br><p><span><span>·</span></span>Lead procurement process improvement initiatives, including standard templates, service-level agreements, automation opportunities, vendor database improvements and stakeholder guidance materials.</p><br><p><span><span>Perform any other related duties assigned by the Director of Organizational Enablement in line with RLSE’s strategies, priorities and approved procurement requirements.</span></span></p><br><p><span><span><strong>C. WTW Leveling Inputs Reflected in the Role</strong></span></span></p><br><p><span><span>·</span></span>Know-how / Skills: Requires strong professional knowledge of sourcing, procurement governance, supplier management, contract administration, commercial analysis, negotiation support, budget coordination and stakeholder advisory.</p><br><p><span><span>·</span></span>Problem solving / Complexity: Requires judgement in varied procurement matters involving stakeholder priorities, supplier risks, budget constraints, compliance requirements, audit expectations and service continuity considerations.</p><br><p><span><span>Accountability / Impact: Accountable for assigned procurement governance activities, value-for-money support, supplier performance follow-up, contract administration, risk escalation and enabling timely delivery of goods and services across RLSE.</span></span></p><br> <p><span>1-</span><span><span>Bachelor’s degree in Procurement, Supply Chain Management, Business Administration, Finance, Commerce, Contract Management, Operations Management or a related field.</span></span></p><br><p><span><span>6–8 years of relevant experience in procurement, sourcing, contracts, supplier management or supply chain, including at least 2 years in a supervisory or team lead role, preferably within education, government, semi-government or a comparable institutional sector.</span></span></p><br><p><span><span>2-Master’s degree in a relevant field or professional certification in procurement, supply chain, contracts or project management is preferred.</span></span></p><br><p><span><span>5–7 years of relevant experience, including supervisory, team lead or senior specialist experience, where higher academic or professional qualifications are held.</span></span></p><br> </div>

<p><strong>Job purpose: </strong></p><ul><li>The individual will strive to ensure that the key business controls are monitored according to the Quality Assurance Framework. </li><li>This will include both remote and live monitoring of all customer communication channels including, but not limited to phone, email, online or any other digital methods. </li><li>Feedback to Quality Assurance Manager on any gaps seen in current frameworks to enable continuous improvement. </li><li>Be an independent reviewer of quality standards in accordance to the set service standards in the Quality Assurance Framework. </li><li>Provide coaching to front line employees to improve levels of service delivered. </li><li>Provide feedback to front line managers on performance of team against quality standards on a regular basis. </li></ul><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Act as an independent source for measuring and reporting on quality, providing insight and recommendations that will be used to drive the quality agenda. </li><li>Drive performance by providing feedback to Operational Managers and individuals on performance against quality objectives and targets. </li><li>Implement the quality assurance policies and procedures. </li><li>Review the implementation and efficiency of the set quality standards. </li><li>Measure, coordinate and communicate call, email, Whatsapp and frontline quality results against established standards. </li><li>Identify areas of improvement based on CSAT, NPS and complaints feedback. </li><li>Devise and implement robust quality assurance activities or processes that put the customer at the heart of all interactions. </li><li>Design, own and build the quality assurance framework and strategy for key customer contact area such as complaints. </li><li>Conduct internal sales audit to ensure we are meeting compliance and regulatory requirements. </li><li>Document audit results, evaluate the findings and implement appropriate corrective actions. </li><li>Identify training needs and product knowledge gaps. Create training modules for each gap with competency tests. </li><li>Work closely with the NPS ratings and follow up with any detractors to understand the customer feedback and to bridge any gaps. </li><li>Conduct complaints investigation, RCA and if required liaise with the customers for closure. </li><li>Communicate updates with the retail &amp; CC teams. </li><li>Conduct &amp; participate in Calibration sessions. </li><li>Ensure that the coaching forms, trackers &amp; audit files are updated and completed in a timely manner. </li><li>Conduct call evaluations &amp; provide coaching / feedback to the staff. </li></ul><p><br></p><p><strong>Essential Requirements:</strong></p><ul><li>You must have a proven track record in managing Quality focused operations. </li><li>Fluent in English &amp; Arabic. </li><li>Excellent time management skills. </li><li>You must have significant exposure to a contact centre environment. </li><li>Ability to write concise, precise and practical reports. </li><li>Exposure to data analysis, trend analysis and recommending improvement solutions. </li><li>Decision making ability acting on your own initiative. </li><li>Ability to drive performance and achieve results. </li><li>Good team player. </li><li>Have a positive mindset, open to learning &amp; adaptive to change.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Coordinator, Guest Relation</span></span></span>&nbsp;<br><span><span>(<span>21130</span></span></span>)</p><br> <p><span>A part of Kerzner International, a global leader in luxury hospitality,&nbsp;Atlantis The Royal is the most ultra-luxury experiential resort in the world.</span></p><br> <p><span>Crafted by the world’s leading designers, architects, and artists, it is a destination where everything has been designed to challenge the boundaries of imagination. Located on the crescent of the Palm Island, it features 760 Rooms, Suites, and Signature Penthouses with panoramic sea and skyline views. Guests experience impeccable service, Michelin-starred and celebrity chef dining, immersive wellness, and unforgettable moments at every turn.</span></p><br> <p><span>Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritized, and careers truly thrive.</span></p><br> <p><strong>About The Role</strong></p><br> <p>The Guest Relations Coordinator provides administrative and coordination support to the Guest Relations and Front Office teams by managing guest data, profiles, trackers, and reports. The role is responsible for ensuring the accuracy, consistency, and timely communication of guest information, preferences, and feedback across all systems.&nbsp;The position supports pre-arrival, in-stay, and post-stay processes through effective coordination, system updates, reporting, and follow-up, contributing to a seamless guest experience. Person in this role works closely with internal departments, follows established procedures and Forbes Travel Guide standards, and supports service delivery.</p><br> <p><strong>About You</strong></p><br> <p>We are looking for candidates with very strong administrative and organizational skills who have min. 1 year experience in Front Office/Guest Relations department. You should demonstrate in-depth understanding of luxury travelers’ expectations and be able to support the team in creating exceptional stays. You will comfortably communicate with other departments to ensure all requests and tasks are completed in a timely manner. You should have great command of MS Office programs and Opera as well as be a fast learner in using any other web-based applications and systems.&nbsp;</p><br> <p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.</span></p><br> <p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> The Guest Relations Executive is responsible for delivering exceptional guest experiences through personalized service, efficient operations, and professional handling of guest interactions. The role serves as a key point of contact for guests, ensuring Hyatt's service standards are consistently maintained while supporting the overall success of the Front Office operation.<br>Key Responsibilities<ul><li>Welcome guests warmly and ensure a smooth check-in and check-out experience.</li><li>Act as the primary point of contact for guest inquiries, requests, concerns, and special needs.</li><li>Provide personalized service to enhance guest satisfaction and loyalty.</li><li>Handle guest complaints promptly, professionally, and effectively, ensuring issues are resolved to the guest's satisfaction.</li><li>Anticipate guest needs and proactively recommend services, facilities, and local attractions.</li><li>Maintain a strong presence in guest-facing areas and engage with guests regularly to gather feedback.</li><li>Monitor guest preferences and ensure special requests are communicated and delivered accurately.</li><li>Coordinate with Housekeeping, Engineering, Food &amp; Beverage, and other departments to ensure seamless guest experiences.</li><li>Support VIP arrivals, long-stay guests, and special occasions by arranging personalized services and amenities.</li><li>Promote hotel facilities, dining outlets, promotions, and loyalty programs to maximize guest engagement and revenue opportunities.</li><li>Identify upselling and cross-selling opportunities to contribute to departmental revenue targets.</li><li>Ensure accurate cashiering procedures, billing, and payment processing in accordance with hotel policies.</li><li>Maintain guest records and update profiles to support personalized service delivery.</li><li>Assist in inventory management and ensure operational supplies and equipment are properly maintained.</li><li>Monitor compliance with Hyatt brand standards, operational procedures, and service guidelines.</li><li>Participate in departmental meetings, training sessions, and continuous improvement initiatives.</li><li>Support the implementation of guest satisfaction action plans and service recovery measures.</li><li>Maintain confidentiality of guest information and company data.</li><li>Ensure adherence to health, safety, security, and hygiene standards at all times.</li><li>Foster positive working relationships with colleagues and contribute to a collaborative team environment.</li><li>Remain flexible and perform additional duties as assigned to meet operational requirements.</li></ul><br><br><b>Qualifications:</b><br><ul><li>Diploma or bachelor's degree in hospitality management, Tourism, Business Administration or a related field.</li><li>Minimum 1-3 years of experience in Guest Relations, Front Office, Customer Service or Hospitality Operations.</li><li>Excellent verbal and written communication skills in English; additional language skills are an advantage.</li><li>Strong interpersonal and relationship-building abilities.</li><li>Customer-focused mindset with a passion for delivering exceptional service.</li><li>Ability to handle challenging situations with professionalism and empathy.</li><li>Good organizational, problem-solving, and multitasking skills.</li><li>Proficiency in Microsoft Office applications and hotel management systems (Opera experience preferred).</li><li>Ability to work flexible shifts.</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Banyan Tree Dubai</strong></p><br><p>Banyan Group is one of the world’s leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences.<br>The Group’s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, including&nbsp;the award-winning&nbsp;Banyan Tree,&nbsp;Angsana,&nbsp;Cassia,&nbsp;Dhawa&nbsp;and&nbsp;Laguna, and the highly anticipated new brands of&nbsp;Homm,&nbsp;Garrya, Folio, and two new Banyan Tree brand extensions -&nbsp;Escape&nbsp;and&nbsp;Veya.<br>Established in 2008, with the goal of advancing people development and management excellence, Banyan Tree Management Academy has nurtured over 10,000 associates across 23 countries. The Group is recognised for its commitment to environmental protection and community development through its Banyan Tree Global Foundation. Operating over 70 hotels in 17 countries, it has over 50 new properties in the pipeline.</p><br><p>Banyan Tree Dubai is a&nbsp;lively, island escape where stylish stays, incredible dining, warm hospitality, and recreation create lasting memories. Fronted by 500m of a pristine, private beach with uninterrupted views of the Arabian Gulf and backed by the iconic Ain Dubai. With the ambience of a sleek, relaxed, luxe island getaway, Banyan Tree Dubai boasts 3 chilled outdoor pools, fully-serviced beach, award-winning Banyan Tree Spa, a fitness center and 7 dining options.</p><br><br>Job Description<br><br><p><strong>The Opportunity</strong></p><br><p>We are looking for an enthusiastic &amp; passionate <strong>Front Office Intern</strong> to join our team at Banyan Tree Dubai.</p><br><p>This is an exciting opportunity for hospitality students looking to gain hands-on experience in a luxury hotel environment, develop their guest service skills &amp; discover the art of creating exceptional guest experiences.</p><br><p>Working alongside our experienced Front Office team, you will gain valuable exposure to daily hotel operations, guest relations &amp; the personalised service that defines luxury hospitality.</p><br><p><strong>Possible Start Date: February 2027</strong></p><br><p><strong>What You'll Be Doing</strong></p><br><ul><li><p>Welcome guests warmly &amp; assist in creating memorable arrival and departure experiences.</p><br></li><li><p>Support the Front Office team with daily operations, including guest check-ins, check-outs &amp; enquiries.</p><br></li><li><p>Learn &amp; apply luxury hospitality service standards while delivering personalised guest experiences.</p><br></li><li><p>Assist with guest requests, providing accurate information about hotel facilities, services &amp; local attractions.</p><br></li><li><p>Gain exposure to Front Desk, Guest Relations, Concierge &amp; other Front Office functions.</p><br></li><li><p>Develop an understanding of hotel reservation systems, guest profiles &amp; operational procedures.</p><br></li><li><p>Work collaboratively with colleagues across departments to ensure seamless guest experiences.</p><br></li><li><p>Handle guest information with professionalism, discretion &amp; confidentiality.</p><br></li><li><p>Participate in training &amp; development opportunities throughout your internship.</p><br></li></ul><p><strong>What You'll Gain</strong></p><br><ul><li><p>Practical experience within a luxury hospitality environment.</p><br></li><li><p>Exposure to international guest service standards &amp; Front Office operations.</p><br></li><li><p>Guidance &amp; mentorship from experienced hospitality professionals.</p><br></li><li><p>Opportunities to develop your communication, problem-solving &amp; guest relations skills.</p><br></li><li><p>Experience working in a dynamic, multicultural team.</p><br></li><li><p>A valuable foundation for your future career in hospitality.</p><br></li></ul><p><strong>Your Journey Starts Here</strong></p><br><p>At Banyan Tree Dubai, we believe that exceptional guest experiences begin with genuine connections, thoughtful service &amp; passionate people.</p><br><p>If you're curious, eager to learn &amp; ready to take your first steps into the world of luxury hospitality, we'd love to hear from you.</p><br><p><strong>Apply now &amp; begin your hospitality journey with Banyan Tree Dubai.</strong></p><br><br>Qualifications<br><br><p><strong>Who We're Looking For</strong></p><br><ul><li><p>Currently pursuing a diploma or degree in Culinary Arts, Culinary Management, Hospitality Management or a related field.</p><br></li><li><p>A genuine passion for cooking, food preparation &amp; the culinary arts.</p><br></li><li><p>A positive attitude, willingness to learn &amp; enthusiasm for working in a professional kitchen.</p><br></li><li><p>Basic knowledge of culinary techniques, ingredients &amp; food safety practices would be an advantage.</p><br></li><li><p>Good communication skills in English.</p><br></li><li><p>A team player who enjoys working in a dynamic, multicultural environment.</p><br></li><li><p>Creativity, attention to detail &amp; a willingness to explore different cuisines &amp; cooking techniques.</p><br></li><li><p>Ability to work in a fast-paced kitchen environment while maintaining high standards of quality &amp; hygiene.</p><br></li><li><p>Previous culinary or kitchen experience is an advantage but not essential.</p><br></li></ul><br>Additional Information<br><br><p><strong>Why Join Us:</strong></p><br><ul><li>The opportunity to embark on an exciting career in a company that is taking off!</li><li>Ennismore’s values and fast-growing environment</li><li>The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture</li><li>The opportunity to challenge the norm and work in a rewarding environment, building global brand</li><li>Lots of opportunity to progress and switch it up as part of a global family of brands</li><li>Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work</li></ul> </div>

Southern Sun welcomes job applications from passionate and hard-working team players who want to be part of our ever growing Southern Sun family. We value our employees and provide them with the means to grow within the company, opening many doors in the process. If this is an offer that excites you, send in your application and you could be the newest addition to our family.<br><br>We are seeking an enthusiastic and professional waiter/waitress to join our food and beverage team. The successful candidate will deliver outstanding guest service, take and serve orders accurately, support front-of-house operations and contribute to a welcoming dining experience in a fast-paced environment.<br><br>Key Responsibilities<br><br>Greet and welcome guests with a friendly, professional demeanour and present menus. Take food and beverage orders accurately, relay orders to the kitchen and bar, and ensure timely service. Serve food and beverages according to venue standards, including clearing and resetting tables between covers. Provide information on menu items, specials, dietary options and allergens; refer complex queries to senior staff when necessary. Process guest bills and payments accurately using the venue POS system and handle cash securely. Maintain a clean, organised service area and uphold hygiene, health and safety standards at all times. Assist with side duties such as polishing cutlery, folding napkins, restocking service stations and preparing covers. Work collaboratively with colleagues across front-of-house and kitchen teams to ensure seamless service. Respond promptly and courteously to guest enquiries, requests and complaints to ensure high levels of satisfaction.<br><br>Person Specification - Skills And Experience<br><br>Previous experience in a restaurant, hotel or hospitality setting preferred. Excellent interpersonal and customer service skills; calm and professional under pressure. Good verbal communication skills in English; additional languages are an advantage. Organised, punctual and able to multitask during busy service periods. Familiarity with POS systems and basic IT skills desirable. Knowledge of food allergens, special dietary requirements and front-of-house procedures.<br><br>Qualifications And Training<br><br>Hospitality-related qualifications or customer service training advantageous but not essential. Food hygiene certification (Level 2 or equivalent) is desirable. Full on-the-job training will be provided on venue procedures, service standards and reservation/POS systems.

Job Description<br><br>We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As a Guest Services Manager you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience whereby your role will include key responsibilities such as-<br><br> Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information Actively elicit guest feedback and preferences, regarding hotel services and ensure action is initiated on the same to maximize guest satisfaction Monitor guest service personnel to ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure Handle guest complaints and assist in maintaining smooth relationships between management and guests by resolving problems arising from guest complaints and attending to their requests or queries with dispatch immediately Responsible for an efficient, clean, safe and hygienic upholding of all front office areas Assure compliance and coordination of guests needs, requests and personal preference Organise and implement all special needs, personal preferences and amenity distribution in accordance to the departments standards<br><br>Skills<br><br>Education, Qualifications & Experiences<br><br>You should ideally have a degree in the hospitality field with previous experiences in the Front Office Department within a hotel. You must also have fluency in both written and spoken English and an immaculate personal presentation along with the ability to solve problems effectively. Computer literacy and the knowledge of Opera will be highly regarded.<br><br>Knowledge & Competencies<br><br>The ideal candidate will be well versed in Guest Relations and Executive Club operations with excellent presentation and communication skills as well as with a high aptitude for customer care. You are an outgoing, charismatic and approachable character, who will work well under pressure in a fast paced environment and be a great team leader, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies-<br><br>Understanding Hotel Operations<br><br>Effective Communication<br><br>Planning for Business<br><br>Supervising People<br><br>Understanding Differences<br><br>Supervising Operations<br><br>Teamwork<br><br>Adaptability<br><br>Customer Focus<br><br>Drive for Results