Strategic Planning Manager Jobs - Abu Dhabi UAE

<p>The Settlement Officer has overall responsibility and management for the daily Settlement and Reconciliation of card payments, compliance with corporate and payment network schemes policies, and risk mitigation. The Settlement Officer will work with other Team Leads and Managers across the ADGT organization regarding both day-to-day settlement activities and strategic enhancements. Manage and be accountable for ADGT settlement operations, dispute management and the settlement team. • Daily Management of Settlement, and Reconciliation processes for all payment network schemes financial transactions such as Interac, Visa, MasterCard, AMEX, STAR, NYCE and third-party payment processor • Exercise appropriate controls to minimize disputed chargebacks and financial exposure. • Ensure proper record management and retention of all reconciliation documents for future record recovery purpose and audit requirement • Coordinate the management of audits. • Review and improve the reconciliation process and Standard Operating Procedures • Maintain and develop Settlement and Reconciliation procedures and manuals • Communicate effectively with both the ADGT team, clients and counterparties, tailoring Communication style to the audience as required. • Perform all employee-related administrative duties including hiring, annual reviews and HR related requirements • Serve as Subject Matter Expert to all cross-functional ADGT teams • Other duties assigned by the manager, or designates.</p><p>A Bachelor's degree is required together with some related experience. Preference will be given to candidates with experience in a fast-paced customer oriented business preferably dealing with financial transactional debit and/or credit processing. • Exceptional organizational skills with demonstrated attention to detail. • Established ability to exercise absolute discretion and maintain confidentiality. • Highly motivated and able to work well both independently and as part of a team. • Ability to work in a high pressure, fast paced environment. • Confident and versatile, with ability to multi-task and prioritize work, strong time management skills. • A desire to succeed and eagerness to learn new skills. • Basic Excel skills are a must, preferably Intermediate to advanced skills. • Excellent communication and interpersonal skills.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Cultivate and maintain strong, long-lasting customer relationships by understanding their needs and providing tailored solutions.</li><li>Conduct thorough market research to identify new sales opportunities and emerging trends, ensuring a proactive approach to lead generation.</li><li>Develop and deliver compelling sales presentations that effectively communicate product value and address client pain points.</li><li>Negotiate contracts and close agreements to maximize profits while ensuring customer satisfaction and retention.</li><li>Collaborate with cross-functional teams, including marketing and product development, to align sales strategies with business objectives.</li><li>Utilize CRM software to track sales activities, manage leads, and forecast sales performance accurately.</li><li>Conduct regular follow-ups with potential and existing clients to ensure ongoing engagement and to address any concerns swiftly.</li><li>Provide feedback to management on product performance and customer preferences to inform future business strategies.</li><li>Meet and exceed assigned sales targets and KPIs, demonstrating a results-driven mindset and resilience.</li><li>Participate in industry events and networking opportunities to expand professional contacts and enhance brand visibility.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor’s degree in Business Administration, Marketing, or a related field to ensure foundational business knowledge.</li><li>Minimum of 2-3 years of proven sales experience in a competitive environment, showcasing a track record of success.</li><li>Experience in a specific industry relevant to the company, such as technology, pharmaceuticals, or consumer goods.</li><li>Fluency in English; proficiency in an additional language is highly desirable to cater to diverse customer bases.</li><li>Strong technical skills with familiarity in CRM tools and Microsoft Office Suite to manage sales processes efficiently.</li><li>Exceptional communication and interpersonal skills to establish rapport with clients and effectively convey information.</li><li>Demonstrated ability to analyze sales data and market trends to make informed strategic decisions.</li><li>Self-motivated with a proactive approach to problem-solving, showing initiative and resourcefulness.</li><li>Strong organizational skills with the ability to manage multiple tasks and prioritize effectively in a fast-paced environment.</li><li>Resilience and adaptability to handle rejection and changing market conditions while maintaining a positive attitude.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Position:</strong> Manager/Senior Manager – Asset Management</p><br><ol><li><p>Support the business head in developing a business plan aligned with the corporate strategy.</p></li><li><p>Monitor and achieve Asset Management strategic scorecard KPIs and targets for the assigned portfolio.</p></li><li><p>Full P&amp;L accountability to maximize performance of assigned real estate assets.</p></li><li><p>Lead the development of asset strategies and action plans to enhance asset value and NOI for investment properties, including market analysis, benchmarking, and project positioning.</p></li><li><p>Review and challenge financial and operational targets; manage routine operations conducted by affiliated or third-party property managers.</p></li><li><p>Lead negotiations with external parties and service providers, ensuring compliance with operational standards and regulations.</p></li><li><p>Conduct monthly business review meetings with asset operators.</p></li><li><p>Design and implement cross-segment initiatives , strategies; monitor their performance periodically.</p></li><li><p>Monitor asset quality and standards, developing action plans to align or enhance performance.</p></li><li><p>Provide inputs to the Development team on new assets and masterplans; review project briefs and business plans.</p></li><li><p>Pressure-test key assumptions and recommend adjustments to ensure feasibility and profitability.</p></li><li><p>Conduct asset and masterplan feasibility studies; recommend portfolio strategy in partnership with Development Management.</p></li><li><p>Coordinate with Design &amp; Delivery and other stakeholders for asset openings.</p></li><li><p>Liaise with internal stakeholders (development, marketing, facility management, finance, legal, procurement) and external stakeholders (operators, property managers).</p></li><li><p>Conduct detailed annual asset valuations of the assigned portfolio.</p></li><li><p>Negotiate effectively with investors, corporate entities, and third-party vendors.</p></li><li><p>Coach and develop team members to foster professional growth.</p></li></ol><p><strong>Qualifications &amp; Experience:</strong></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Master’s Degree in Business Administration (CFA/CA is a plus).</p></li><li><p>Minimum 10+ years of experience managing multi-class real estate portfolios.</p></li><li><p>At least 3+ years of relevant experience in the Middle East.</p></li><li><p>Demonstrated ability to develop and implement successful asset strategies.</p></li><li><p>In-depth knowledge of GCC real estate market dynamics and regulatory environment.</p></li><li><p>Strong financial and operational capabilities; experience with feasibility studies preferred.</p></li><li><p>Excellent interpersonal, leadership, and team collaboration skills.</p></li><li><p>Proven ability to liaise, influence, and interact effectively with senior executives and stakeholders.</p></li></ul><p></p></section>

<ul><li><p>The AI & Digital Experience Analyst drives AI innovation and adoption within Technology Operations. The role focuses on turning AI concepts into practical solutions, leading Microsoft Copilot adoption, and coaching employees to build AI agents that automate workflows and use enterprise data. </p></li><li><p>The role acts as the bridge between AI technology and business users, helping Technology Services deliver measurable operational value and improve the overall digital experience.</p><br></li></ul><p><strong>Core Accountabilities:</strong></p><ul><li><p>AI Prototyping & Execution: Act as the primary builder for internal AI agents and automation tools, transforming architectural designs and logic workflows provided by TechOps leadership into testable, functional models.</p></li><li><p>Copilot Studio Expertise: Serve as the organisation’s subject-matter expert for Microsoft Copilot Studio, helping end users design, build, and publish their own agents – from simple question-and-answer bots to advanced agents with custom topics, actions, connectors, knowledge sources, and orchestration.</p></li><li><p>Enterprise AI Adoption: Lead user campaigns and training programs across the organization to drive the adoption of digital workplace tools, specifically spearheading the Microsoft Copilot training initiative.</p></li><li><p>Strategic Impact Reporting: Design and maintain executive dashboards and “Impact Stories” that translate complex TechOps achievements (e.g., automated ticket deflection, infrastructure cost savings, system uptime) into clear, business-facing metrics.</p><br></li></ul><p><strong>Operational responsibilities:</strong></p><ul><li><p>Copilot Studio Enablement: Run hands-on workshops and one-to-one coaching sessions that guide end users through building agents in Microsoft Copilot Studio, including advanced capabilities such as custom topics, generative actions, knowledge sources, connectors, and agent orchestration.</p></li><li><p>Model Training & Testing: Ingest, format, and structure internal data (policies, IT documentation) for AI Knowledge Bases. Conduct rigorous prompt testing, log hallucination rates, and refine agent outputs prior to production deployment.</p></li><li><p>Digital Experience Advocacy: Conduct live training sessions and workshops with business units to demonstrate the capabilities of deployed AI tools and gather user feedback for continuous improvement.</p></li><li><p>Proof of Concept (PoC) Development: Rapidly build internal PoCs using existing platforms to validate business requests before the organization full approve full implementation.</p></li><li><p>Governance & Best Practice: Define and share reusable templates, guardrails, and best-practice guidance so that user-built Copilot Studio agents remain secure, compliant, and aligned with ADGM standards.</p></li><li><p>Performance Tracking: Monitor the daily usage and success rates of deployed AI Service Desk agents and provide weekly analytics on automated ticket resolution.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>6–10 years experience overall, including 1–3 years in AI.</p></li><li><p>Bachelor’s degree in AI, Computer Science, IT, or related technical field.</p></li><li><p>Strong understanding of LLMs, prompt engineering, and AI tools.</p></li><li><p>Hands-on experience with Copilot and Copilot Studio, including building/configuring agents, topics, actions, and connectors.</p></li><li><p>Basic Python/PowerShell scripting for data and API integrations.</p></li><li><p>Strong communication and presentation skills, able to translate AI concepts for non-technical users.</p></li><li><p>Strong problem-solving, rapid prototyping, and ability to stay current with emerging AI tools and models.</p></li><li><p>Agile, cloud-first environment with continuous learning and rapid adoption of new AI technologies.</p></li></ul><br><p><strong>Note: </strong>This is a full-time role with ADGM, engaged through an outsourcing partner and based within the Technology Services Division.</p><br>

<ul><li><p>Analyze raw materials (e.g., feed stocks like vegetable oils or animal fats) for suitability and quality. Measure key parameters such as: Free Fatty Acid (FFA) levels, Ester content, Density, Viscosity Flash point, Cloud point and pour point Acid value Methanol and water content. </p></li><li><p>Maintain accurate records of all tests and analyses. </p></li><li><p>Prepare reports for quality assurance and regulatory audits. </p></li><li><p>Ensure laboratory operations comply with safety, environmental, and regulatory standards.</p></li><li><p>Provide feedback to production teams on feedstock quality and process efficiency.</p></li><li><p>Troubleshoot quality issues and propose corrective actions.</p></li><li><p>Monitor and optimize parameters to minimize waste and enhance yield. </p></li><li><p>Ensure the operation of the plant is conducted through the SCADA system, strictly adhering to the established Standard Operating Procedures (SOPs). This includes monitoring and controlling plant processes via the SCADA interface to guarantee efficiency, safety, and compliance with all operational protocols. </p></li><li><p>Prepare detailed daily and comprehensive monthly reports summarizing key metrics, operational activities, and performance outcomes. These reports should include data analysis and any significant events or deviations from expected performance, ensuring they are timely submitted to the relevant department for review and recordkeeping</p></li><li><p>Ensuring compliance with all relevant safety regulations and standards for machinery and equipment operation. </p></li><li><p>Implementing safety procedures and training programs for plant personnel as per the Company HSE policies and procedures </p></li><li><p>Participating in safety audits and inspections to identify and address potential hazards </p></li><li><p>Thorough documentation of incidents, near misses, and safety hazards allows for proper investigation and implementation of corrective actions. </p></li><li><p>Prevent similar occurrences in the future and continuously improve safety standards.</p></li><li><p>Communicating effectively with plant operators, maintenance technicians, other engineers, and management to ensure smooth workflow and project success. </p></li><li><p>Documenting maintenance procedures and technical reports. </p></li><li><p>Staying up-to-date on industry best practices and new technologies.</p></li><li><p>Analyze how these systems interact and identify areas for improvement in terms of efficiency, safety, and cost-effectiveness. </p></li><li><p>They troubleshoot operational issues and develop solutions to maintain smooth plant operation.</p></li><li><p>Detailed procedures for safe operation and maintenance of equipment are documented and readily available for personnel. </p></li><li><p>Ensures everyone follows the same guidelines, reducing the risk of mistakes or accidents. </p></li><li><p>Training records document that employees have received proper training on safety protocols, specific equipment operation, and emergency response procedures </p></li><li><p>Ensure a qualified workforce and helps demonstrate compliance with regulations. </p></li><li><p>Regular maintenance logs track inspections, repairs, and replacements performed on equipment. </p></li><li><p>Maintaining records demonstrates adherence to government regulations and industry standards.</p></li><li><p>Involve in during audits or inspections to avoid hefty fines or even plant shutdowns.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Minimum 5 years’ experience as a Lab In-Charge or Lab Chemist.</p></li><li><p>Bachelor’s degree in Chemistry, Chemical Engineering, or a related field.</p></li><li><p>Strong knowledge of quality control and laboratory analysis.</p></li><li><p>Excellent analytical, quantitative, and problem-solving skills.</p></li><li><p>Strong communication and team leadership abilities.</p></li><li><p>Strategic, client-focused, and results-oriented mindset.</p></li><li><p>Strong focus on quality, execution, and continuous improvement.</p></li><li><p>Proven ability in performance management and team development.</p></li></ul>

<ul><li><p>Specialist in designing and implementing Test Automation Frameworks using Selenium, Java, BDD Cucumber, enabling scalable automation for Web, Mobile, API, and Enterprise applications.</p><p>·&nbsp;Extensive experience in UiPath Test Suite and RPA, including:</p><ul><li><p>Setting up and managing UiPath Orchestrator environments.</p></li><li><p>Configuring and administering Unattended Robots for automated test execution and business process automation.</p></li><li><p>Scheduling and orchestrating automated test executions using UiPath Orchestrator.</p></li><li><p>Developing reusable automation workflows and test automation assets.</p></li><li><p>Integrating UiPath automation with enterprise DevOps pipelines for continuous testing.</p></li></ul><p>·&nbsp;Strong expertise in GitLab CI/CD, including repository management, pipeline design, deployment automation, and integration of automated testing tools into CI/CD workflows.</p><p>·&nbsp;Hands-on experience integrating UiPath Test Automation, Selenium, and API tests with GitLab pipelines, enabling automated execution, reporting, and quality gates as part of continuous delivery processes.</p><p>·&nbsp;Comprehensive experience in creating and maintaining GitLab repositories, developing end-to-end pipeline architectures, implementing CI/CD practices, and deploying applications to Kubernetes platforms using Helm charts and on-premises environments.</p><p>·&nbsp;Expertise in implementing Continuous Testing strategies by integrating automated testing tools with DevSecOps pipelines to improve release quality and deployment velocity.</p><p>·&nbsp;Strong hands-on experience in Web, Mobile, API, Desktop Application Development, utilizing Java, VB, Selenium, UFT, and related technologies.</p><p>·&nbsp;Expertise in cloud-based testing platforms such as BrowserStack for cross-browser and mobile testing.</p><p>·&nbsp;Strong experience in Service Virtualization using IBM Rational Integration Tester (RIT), enabling efficient testing of dependent systems.</p><p>·&nbsp;Certified in AWS Cloud Practitioner, HashiCorp Terraform, and IBM RFT.</p><p>·&nbsp;Experience managing distributed teams and coordinating activities across Onshore, Offshore, and Multi-Vendor delivery models.</p><p>·&nbsp;In-depth domain expertise in Corporate Banking, Operations, Payments, and Financial Services platforms.</p><p>·&nbsp;Proven ability to lead and deliver critical enterprise initiatives under demanding conditions, including Bank Mergers, Disaster Recovery Exercises, Regulatory Changes, and Large-Scale Transformation Programs.</p><p>·&nbsp;Strong leadership experience in managing large automation teams, driving automation adoption, mentoring team members, and delivering complex enterprise-wide programs.</p><p>·&nbsp;Expert in identifying, designing, and implementing QA Governance Frameworks, Test Automation Strategies, DevOps Practices, and Quality Engineering Processes.</p><p>·&nbsp;Skilled in risk assessment, impact analysis, and execution of mitigation strategies to ensure successful project delivery.</p><p>·&nbsp;Experience in establishing enterprise-wide testing standards, automation governance models, and continuous improvement initiatives.</p><p>·&nbsp;Strong understanding of PCI DSS compliance requirements, ensuring data handling and testing practices remain compliant with regulatory standards.</p><p>·&nbsp;Excellent communication and stakeholder management skills, with the ability to effectively present technical and business solutions to senior leadership, business stakeholders, and technology teams.</p><p>·&nbsp;Demonstrated ability to manage multiple strategic initiatives simultaneously while maintaining quality, delivery timelines, and operational excellence.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's or Master's degree in Computer Science, Engineering, or a related field.</p></li><li><p>Minimum of 7+ years of experience in software quality assurance, with at least 3 years in a lead or senior automation role.</p></li><li><p>Proven expertise in developing and maintaining test automation frameworks using languages like Java, Python, or JavaScript.</p></li><li><p>Hands-on experience with popular automation tools such as Selenium WebDriver, Cypress, Playwright, or Appium.</p></li></ul><br><p>Skills Selenium Java BDD Cucumber</p>

<p><span>Are you passionate about pushing the boundaries of gaming technology? Do you thrive on building high-performance systems and creating seamless digital experiences? We're seeking an exceptional Gaming Systems & IT Specialist to join our team and help shape the future of elite gaming infrastructure.</span></p><p><span>What You'll Do</span></p><p><span>In this role, you'll be at the forefront of gaming technology, working with cutting-edge hardware and software to deliver uncompromising performance and reliability.</span></p><h2><span>�</span><span> Gaming Systems Excellence</span></h2><p><span>•</span><span>Benchmark, customize and optimize high-end gaming PCs that deliver unparalleled performance</span></p><p><span>•</span><span>Master the art of thermal management, power delivery, and component compatibility to create perfectly balanced systems</span></p><p><span>•</span><span>Perform meticulous system maintenance including deep cleaning, benchmark testing, and firmware updates</span></p><h2><span>⚡</span><span> Performance Optimization & Troubleshooting</span></h2><p><span>•</span><span>Eliminate game crashes, FPS drops, and latency issues through expert troubleshooting and system tuning</span></p><p><span>•</span><span>Fine-tune system and in-game settings to achieve butter-smooth, stable gameplay experiences</span></p><p><span>•</span><span>Manage the complete software ecosystem: graphics drivers, game files, launchers, patches, and updates</span></p><h2><span>�</span><span> Network Infrastructure & Low-Latency Design</span></h2><p><span>•</span><span>Design and deploy advanced gaming networks with enterprise-grade routers, switches, and wireless access points</span></p><p><span>•</span><span>Achieve minimal latency and maximum throughput for competitive online gaming performance</span></p><p><span>•</span><span>Implement QoS configurations, resolve connectivity challenges, and optimize wireless performance</span></p><p><span>•</span><span>Plan comprehensive Wi-Fi coverage and manage wireless mesh networks for seamless connectivity</span></p><h2><span>�️</span><span> Advanced Systems & Media Infrastructure</span></h2><p><span>•</span><span>Manage enterprise-grade NAS servers: monitor disk health, optimize storage, and prevent failures before they happen</span></p><p><span>•</span><span>Execute strategic firmware updates across routers, switches, servers, and NAS devices</span></p><p><span>•</span><span>Maintain and optimize Plex Media Server for exceptional performance, library management, and streaming quality</span></p><p><span>•</span><span>Diagnose and resolve server, storage, and media delivery challenges with technical precision</span></p><h2><span>Technical Excellence</span></h2><p><span>✓</span><span>Deep, hands-on experience building and maintaining high-end gaming PC hardware</span></p><p><span>✓</span><span>Advanced troubleshooting capabilities across hardware, software, and networking domains</span></p><p><span>✓</span><span>Solid understanding of networking principles, Wi-Fi optimization, and Quality of Service (QoS) management</span></p><p><span>✓</span><span>Proven experience managing NAS systems, servers, and media platforms in production environments</span></p><p><span>✓</span><span>Strong proficiency with Windows and Microsoft Server environments</span></p><p><span>✓</span><span>Knowledge of VPNs, security best practices, and firmware management</span></p><h2><span>The Ideal Candidate</span></h2><p><span>•</span><span>Has an insatiable curiosity about emerging gaming technology and performance optimization</span></p><p><span>•</span><span>Approaches problems methodically, combining technical expertise with creative problem-solving</span></p><p><span>•</span><span>Values precision, reliability, and attention to detail in every aspect of their work</span></p><p><span>•</span><span>Stays current with the latest hardware releases, software updates, and industry best practicesWe're seeking someone who doesn't just understand technology—they're passionate about it. The ideal candidate brings:</span></p><p><span>We're seeking someone who doesn't just understand technology—they're passionate about it. The ideal candidate brings:</span></p><p><span>•</span><span>Must have a driver license</span></p><p><span>Why Join Our Team?</span></p><p><span>•</span><span>Work with cutting-edge gaming hardware and technology before it hits the mainstream market</span></p><p><span>•</span><span>Build and maintain systems that demand absolute peak performance</span></p><p><span>•</span><span>Continuous learning opportunities as you explore emerging technologies and optimization techniques</span></p><p><span>•</span><span>The satisfaction of knowing your work directly impacts the gaming experience of discerning enthusiasts</span></p><p><span>Ready to Level Up Your Career?</span></p><p><span>If you're ready to work with the most advanced gaming technology and push the limits of performance, we want to hear from you.</span></p><p><span>Join us in creating the ultimate gaming experiences.</span></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>To serve as a change agent, developing, coordinating, facilitating and leading continuous improvement projects under the umbrella of Lean Manufacturing and Six Sigma for Company Sites through Lean &amp; Quality Engineers.</p></li><li><p>Responsible for coaching and mentoring on Lean &amp; Six Sigma tools and methodologies, coaching project champions and process owners, and developing future leaders of Lean Manufacturing.</p></li><li><p>Responsible for completing productivity projects assigned from Higher Management and Manager Lean &amp; Business Transformation.</p></li><li><p>Contribute to the enhancement of business efficiencies and effectiveness of the site by developing and implementing world-class strategies and advising and coordinating with Maintenance, Finance, Operations, Process Control, Laboratory, other service departments, and Senior Management and their staff on the implementation of Lean Manufacturing systems, techniques, and a comprehensive range of Industrial Engineering (IE) projects.</p></li><li><p>Develop, customize, manage, maintain, and continuously improve the site-specific implementation of Lean Manufacturing &amp; Business Transformation initiatives.</p></li></ul><p>KEY ACCOUNTABILITIES</p><p>Lean Manufacturing Strategy</p><ul><li><p>Lead and deliver the company’s Lean and Six Sigma strategy to ensure business improvements and significant business impact in terms of process improvement and cost savings across the company site.</p></li><li><p>Monitor, review, resolve deviations, and report on actual performance and expenditure against strategic objectives to ensure all area objectives are achieved within approved budgets.</p></li></ul><p>Business Transformation Projects</p><ul><li><p>Facilitate, identify, and recommend improvement projects, proposals, and Tamayaz projects to support annual objectives defined by management.</p></li><li><p>Assist departments in preparing annual plans for potential improvement opportunities, Kaizen events, projects, and Tamayaz initiatives. Coordinate projects within the Lean Manufacturing journey and develop recommendations and action plans through thorough analysis and evaluation of alternatives.</p></li></ul><p>Tracking and Follow-up of Business Transformation Performance and Projects</p><ul><li><p>Drive visibility and awareness of Lean Manufacturing by tracking continuous improvement status, cost savings, training certifications, Lean projects, Tamayaz project status, and communicating achievements and successes.</p></li></ul><p>Analysis and Prioritization</p><ul><li><p>Align Lean Manufacturing and Six Sigma Guiding Principles deployment with departmental strategies and prioritize projects accordingly to drive Lean leadership throughout the organization.</p></li></ul><p>Mentoring and Coaching of Lean and Quality Team and Departments</p><ul><li><p>Act as a mentor and coach to Area Managers and Senior Lean &amp; Quality Engineers, enhancing confidence and commitment to sustainable continuous improvement.</p></li><li><p>Lead complex, high-visibility Lean projects across operational departments, providing leadership, direction, and expertise to managers and employees.</p></li></ul><p>Lean Manufacturing Tools Implementation</p><ul><li><p>Manage Lean project portfolios, conduct Kaizen events, lead Black Belt and Green Belt training, and provide practical mentoring and coaching through dynamic and effective training delivery.</p></li></ul><p>Process Management</p><ul><li><p>Collaborate with process managers to develop, analyze, and implement improved cross-functional systems and processes that ensure smooth product flow throughout the value stream.</p></li><li><p>Develop Visual Management Systems to support daily operations and continuously improve cost, quality, and delivery performance.</p></li></ul><p>EGA Lean Manufacturing &amp; Business Transformation KPIs and Tracking</p><ul><li><p>Support execution of the company’s Lean Manufacturing &amp; Business Transformation strategy to achieve business improvement objectives aligned with overall business strategy and Lean Manufacturing principles.</p></li></ul><p>Productivity Projects</p><ul><li><p>Ensure timely completion of all productivity projects identified internally or assigned by Senior Management while maintaining the highest level of stakeholder satisfaction.</p></li></ul><p>Training and Awareness</p><ul><li><p>Partner with, train, and coach employees in Lean and Six Sigma methodologies.</p></li></ul><p>AUTHORITY / DECISION MAKING</p><ul><li><p>Problem-solving and root cause analysis are critical responsibilities of the role.</p></li><li><p>Apply the PDCA (Plan–Do–Check–Act) continuous improvement cycle rigorously. Maintain accountability for modifying implementations that do not align with Lean Manufacturing principles. Make decisions necessary to prevent system failures while remaining within the scope of responsibility.</p></li><li><p>Work independently while keeping departmental management informed and consulted on key decisions, financial matters, approvals, and contract-related activities.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Minimum Qualifications</p><ul><li><p>Recognised Bachelor’s Degree in Engineering with an accredited and internationally recognised professional certification (Chemical, Industrial, or Mechanical Engineering preferred), or a recognised Bachelor’s Degree in Science.</p></li><li><p>Lean Six Sigma Black Belt Certification.</p></li></ul><p>Minimum Experience</p><ul><li><p>At least 6 years of experience in Lean Management, preferably within aluminium smelters, alumina refineries, or heavy manufacturing industries; or accredited experience in a Lean Manufacturing environment of at least 10 years.</p></li></ul><p>Skills</p><ul><li><p>Experience in teaching Lean and/or Six Sigma methodologies and mentoring improvement projects.</p></li><li><p>Thorough knowledge of Lean Manufacturing systems.</p></li><li><p>Strong leadership and management skills.</p></li><li><p>Excellent influencing and stakeholder management skills.</p></li><li><p>Ability to organize, prioritize, and drive tasks through to successful completion.</p></li><li><p>Excellent communication skills.</p></li><li><p>Excellent written and spoken English, with proven ability to develop and document procedures.</p></li><li><p>Excellent interpersonal and customer-focused skills.</p></li><li><p>Excellent time management and priority-setting skills.</p></li></ul></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>The SAS Fraud management system design engineer will require to manage design and Architecture various SAS Fraud Management Features including Fraud Rule, Workflow and UI configurations and other tuning and enhancements aspects.</p><p>The candidate must be able to assist and play leading roles in production rollout.</p><p>Mange handovers to other build and testing teams.&nbsp;&nbsp;&nbsp;</p><p>The candidate would have proven experience of design and Architecture aspect of fraud management solutions for Tier 1 and 2 banks.</p><p>This is a hands-on role, and the successful candidate would be expected to assist the project team during the life cycle of the projects and other agile/BAU work.</p><p><strong><u>JD - Fraud Risk – Design:</u></strong></p><ul><li><p>Analyze business requirements and translate them into effective technical solutions, ensuring alignment with functional and non‑functional requirements, enterprise architecture standards, design patterns, and the bank’s technology roadmap.</p></li><li><p>Lead the end‑to‑end solution design and implementation for Channel‑to‑SAS SFM integration through approved middleware, in line with bank integration architecture principles.</p></li><li><p>In-depth technical expertise in messaging and API‑based integrations to support accelerated implementation of SAS Fraud Management solutions, including case management and reporting capabilities.</p></li><li><p>Promote open standards &amp; cost effectiveness in support of organizational goals, objectives, and strategic requirements.</p></li><li><p>Evaluate architecture patterns and emerging trends to recommend best‑fit solutions in compliance with the enterprise architecture governance framework.</p></li><li><p>Understand the long term and short-term perspective of a solution along with assessing and analyzing the wide enterprise impact of the solution.</p></li><li><p>Provide technical consultancy to different IT and business stakeholders in technology best practices and problem analysis in technology solutions.</p></li><li><p>Maximize reuse of existing technology platforms and integration capabilities to meet business and fraud risk requirements.</p></li><li><p>Ensure regulatory and audit requirements are attended and addressed as part of solution design and implementations.</p></li><li><p>Ensure the solutions and their implementations aligned with Risk &amp; Compliance requirements and business continuity practices.</p></li><li><p>Experienced in development lifecycle and different software development technology, frameworks, and design standards.</p></li><li><p>Evaluate third‑party and vendor solutions, assessing their suitability within the bank’s ecosystem, architecture standards, and technology roadmap.</p></li><li><p>Analyze and resolve technical, functional, performance, and security issues, proposing robust and scalable solutions.</p></li><li><p>expertise in end‑to‑end connectivity, data flow analysis, and integration troubleshooting across channels, middleware, and SAS FM platforms.</p></li><li><p>Collaborate closely with delivery and support teams to ensure effective knowledge transfer and build a self‑sustaining BAU support model.</p></li><li><p>Drive accelerated delivery while balancing technical quality and business value, minimizing delivery and operational risks.</p></li><li><p>Ability to manage and deliver multiple regulatory and enhancement initiatives in parallel within a high‑pressure environment, ensuring timely delivery while maintaining solution quality, architectural integrity, and design standards.</p></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong><u>Qualification &amp; Skills:</u></strong></p><ul><li><p>The candidate should possess either a graduate engineering degree or equivalent qualification.</p></li><li><p>Excellent understanding of SAS Fraud Management with a desire to implement new solutions for the bank.</p></li><li><p>Candidate must be technically astute and have had exposure to databases, scripting and technical interfacing capabilities using various tools / languages.</p></li><li><p>Should have ability to work independently and within a team, and capable of timely delivery.</p></li><li><p>Candidate must display strong verbal and written communication skills.</p></li></ul><p><strong><u>Knowledge &amp; Experience:</u></strong></p><ul><li><p>Experience in SAS Fraud management solution implementation in multiple geographical regions.</p></li><li><p>Proven ability in leading the build and operation of complex fraud technology systems.</p></li></ul><p><strong>Minimum Experience</strong></p><ul><li><p><strong>Minimum 5 years</strong> of experience as a Build Engineer working in SAS Fraud Risk Solution. Minimum overall experience as SAS SFM SME should be <strong>10 years </strong>with latest experience in SAS SFM not being older than 2 years.</p></li></ul></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Technical Support</strong></p><ul><li><p>Provide technical support for the application of CURE Chemicals across various industries, including Oil &amp; Gas, Refinery, Petrochemical, Upstream O&amp;G applications, Utility equipment and Wastewater Treatment.</p></li><li><p>Lead the development of Gradiant’s CURE chemicals, encompassing formulation evaluation, lab-scale validation, performance optimization, and application testing.</p></li><li><p>Assist in product trials, pilot testing, and new product introductions.</p></li><li><p>Prepare technical submissions, chemical treatment proposals, and performance reports.</p></li><li><p>Offer advanced technical support to customers in the refinery, petrochemical, upstream production, industrial utility, and wastewater treatment sectors.</p></li><li><p>Perform field troubleshooting, failure investigations, and root-cause analysis.</p></li><li><p>Lead product performance reviews and optimization studies.</p></li><li><p>Support business development through technical presentations, workshops, and proposals.</p></li><li><p>Participate in site audits, pilot trials, commissioning, and performance evaluations.</p></li><li><p>Serve as a Subject Matter Expert for CURE Chemicals technologies.</p></li></ul><br><p><strong>Innovation and Technology Development</strong></p><ul><li><p>Stay abreast of emerging trends, technologies, and regulatory changes in the water treatment sector.</p></li><li><p>Identify opportunities for innovation and lead the development of new products or processes that enhance water treatment efficacy and sustainability.</p></li></ul><br><p><strong>Product Management</strong></p><ul><li><p>Lead the formulation development of various specialty process chemicals, including corrosion inhibitors, scale inhibitors, antiscalants, oxygen scavengers, antifoams, CIP chemicals and biocides etc.</p></li><li><p>Drive New Product Introduction (NPI) activities, from concept to commercialization, including product benchmarking, competitive analysis, and intellectual property generation.</p></li><li><p>Maintain records of chemical performance, support the development of the product portfolio, and coordinate laboratory testing and product evaluations.</p></li></ul><br><p><strong>Safety and Compliance</strong></p><ul><li><p>Ensure all duties are performed in compliance with ISO 9001, ISO 14001, ISO 45001, and ADOSH SF standards, contributing to continual improvement in quality, environmental, and occupational health &amp; safety performance.</p></li><li><p>Ensure that all research activities comply with safety regulations and environmental standards, including compliance with relevant ISO and governmental standards.</p></li><li><p>Implement best practices for laboratory safety and maintain a culture of safety within the team.</p></li></ul><br><p><strong>Documentation and Reporting</strong></p><ul><li><p>Maintain accurate records of research activities, experimental protocols, and results in compliance with internal standards.</p></li><li><p>Prepare and submit necessary documentation for regulatory approvals and compliance.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s degree in chemistry/chemical engineering.</p></li><li><p>A master’s degree and a Ph.D. in a related field are highly advantageous<strong>.</strong></p></li><li><p>Exceptional leadership, communication, and interpersonal abilities, enabling you to motivate and inspire a diverse team.</p></li><li><p>Robust problem-solving skills and meticulous attention to detail, coupled with proficiency in data analysis and interpretation.</p></li><li><p>Strong verbal and written communication skills are crucial for presenting research findings, writing reports, and collaborating with other departments or stakeholders.</p></li><li><p>Knowledge of water treatment chemistry and process optimization.</p></li><li><p>Extensive expertise in refinery process chemistry, produced water treatment, cooling water treatment, boiler water chemistry, petrochemical process chemicals, and industrial wastewater treatment.</p></li><li><p>Deep understanding of chemical formulation development and product lifecycle management.</p></li><li><p>Strong customer engagement, technical sales support, project leadership, and stakeholder management capabilities.</p></li><li><p>Over 10 years of experience in specialty chemicals, industrial water treatment chemicals, refinery chemicals, upstream oil and gas production chemicals, petrochemical process chemicals, eco-friendly chemicals or related industries.</p></li><li><p>Proven experience in formulation development, product commercialization, field troubleshooting, customer technical support, and new product introduction.</p></li><li><p>Experience supporting major refinery, petrochemical, energy, and industrial customers is highly desirable.</p></li></ul><br><p>The successful candidate will play a strategic role in building Gradiant's global CURE Chemicals technology platform and expanding its portfolio of innovative, sustainable, and high-performance specialty chemicals for industrial and energy markets.</p><br><p>Gradiant is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.</p><p></p></section>

<ul><li><p><br>The Store Manager is responsible for ensuring the store meets sales targets while maintaining high levels of profitability and customer satisfaction. This includes managing store operations, ensuring merchandising standards are met, and overseeing the training and development of store staff to deliver exceptional customer service and operational efficiency. The role requires leadership to drive performance, manage resources effectively, and implement strategies that align with company goals.</p></li></ul><p><br><strong>What You Will Do:</strong><br><br></p><p><strong>Sales & Profitability</strong></p><p><br></p><ul><li><p>Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion.</p></li><li><p>Create and execute strategies to maximize store sales and control expenses.</p></li></ul><p><br></p><p><strong>Operational Effectiveness</strong></p><p><br></p><ul><li><p>Control company assets by adhering to loss prevention measures such as inventory management, stock movements, sales, returns, and exchanges.</p></li><li><p>Execute and comply with company policies and store procedures.</p></li></ul><p><br></p><p><strong>People Development</strong></p><p><br></p><ul><li><p>Support recruiting, hiring, developing, and retaining high-quality associates.</p></li><li><p>Lead by example in training and providing ongoing feedback on product knowledge and selling skills.</p></li><li><p>Organize weekly staff meetings and daily briefings to discuss store performance and new company goals.</p></li></ul><p><br></p><p><strong>Customer Experience & Sales</strong></p><p><br></p><ul><li><p>Ensure excellent customer service at all times through assessment, coaching, and follow-up with the team.</p></li><li><p>Maintain visibility and lead by example on the sales floor to support selling functions.</p></li><li><p>Implement all visual merchandising standards, directives, promotions, and maintain cleanliness and organization of the sales area.</p></li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li><p><br>Leadership and team management skills.</p></li><li><p>Strong communication and interpersonal skills.</p></li><li><p>Strategic thinking and problem-solving skills.</p></li><li><p>Proficiency in computer software, including Excel and SAP.</p></li></ul><p><br><strong>What Qualifies You For The Role:</strong><br><br></p><ul><li><p>High school education or equivalent preferred.</p></li><li><p>1-2 years of experience as a Store Manager with a proven track record for driving sales and profit results.</p></li><li><p>Proficient in business English, both written and verbal.</p></li><li><p>Good computer skills, including Outlook, Excel, SAP, and detailed report analysis skills.</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Major Hazard Governance</p><ul><li><p>Establish and maintain an enterprise-wide Major Hazard Risk Management Framework.</p></li><li><p>Define, implement, and oversee Critical Controls for major hazard exposures, including:</p><ul><li><p>Molten metal handling and transfer operations.</p></li><li><p>Potline integrity and high-voltage electrical systems.</p></li><li><p>Gas systems (e.g., natural gas, hydrogen, and compressed gases).</p></li><li><p>Pressure systems and stored energy hazards.</p></li><li><p>Confined space entry and other high-risk activities.</p></li></ul></li><li><p>Ensure governance and control frameworks are aligned with recognized international standards and industry best practices, including:</p><ul><li><p>International Council on Mining and Metals (ICMM) Critical Control Management Guidance.</p></li><li><p>Center for Chemical Process Safety (CCPS) Risk-Based Process Safety Framework.</p></li><li><p>Occupational Safety and Health Administration (OSHA) Process Safety Management (PSM) Principles.</p></li></ul></li></ul><p>Fatality &amp; Serious Injury Prevention (SIF Focus)</p><ul><li><p>Lead the strategic shift from traditional lagging safety metrics (TRIFR/LTIFR) toward Serious Injury and Fatality (SIF) prevention, ensuring the organization prioritizes catastrophic risk exposure and Major Accident Event (MAE) prevention.</p></li><li><p>Establish and govern a robust SIF and High Potential (HiPo) Event Framework, including:</p><ul><li><p>Clear definitions.</p></li><li><p>Classification criteria.</p></li><li><p>Escalation thresholds.</p></li></ul></li><li><p>Monitor and report barrier health and Critical Control effectiveness by:</p><ul><li><p>Detecting control degradation.</p></li><li><p>Monitoring overdue verification activities.</p></li><li><p>Identifying weak signals.</p></li><li><p>Detecting operational drift.</p></li></ul></li><li><p>Ensure all High Potential events, Critical Control failures, and recurring systemic weaknesses are reviewed with the Executive Committee, including:</p><ul><li><p>Credible worst-case outcomes.</p></li><li><p>Failed or degraded controls.</p></li><li><p>Immediate corrective actions.</p></li><li><p>Long-term systemic improvements.</p></li></ul></li><li><p>Implement and oversee an independent verification program for Life-Saving Rules and Critical Controls by ensuring high-risk controls are:</p><ul><li><p>Tested against defined performance standards.</p></li><li><p>Verified through field validation and evidence-based assurance.</p></li><li><p>Tracked through governance dashboards.</p></li><li><p>Escalated when non-compliant or ineffective.</p></li></ul></li><li><p>Ensure leadership accountability through:</p><ul><li><p>SIF performance reviews.</p></li><li><p>Barrier assurance reporting.</p></li><li><p>Board-level visibility of major hazard exposure and Critical Control performance.</p></li></ul></li></ul><p>Engineering &amp; Asset Integrity</p><ul><li><p>Provide governance and oversight of engineering systems that protect against major hazards, including:</p><ul><li><p>Mechanical Integrity Programs.</p></li><li><p>Electrical Integrity and Arc Flash Risk Controls.</p></li><li><p>Management of Change (MOC) Governance.</p></li><li><p>Safe Design Reviews for new smelter technologies and modifications.</p></li></ul></li><li><p>Ensure Process Safety requirements are embedded into all capital projects, expansions, and major upgrades from concept through commissioning and operational handover.</p></li></ul><p>Automation &amp; AI in Process Safety</p><ul><li><p>Lead the integration of advanced technologies to strengthen Process Safety performance and reduce catastrophic risk exposure, including:</p><ul><li><p>AI-based predictive analytics for early anomaly detection and emerging risk trends.</p></li><li><p>Real-time monitoring of critical parameters such as temperature, pressure, and gas concentrations.</p></li><li><p>Smart sensors for molten metal transport systems and other high-risk equipment.</p></li><li><p>Digital barrier management and Critical Control verification platforms.</p></li><li><p>Automated shutdown and interlock systems to eliminate or minimize human exposure.</p></li></ul></li><li><p>Ensure digital and automation initiatives align with Serious Injury and Fatality (SIF) prevention principles and National Safety Council leading practices.</p></li></ul><p>Board Reporting &amp; Risk Transparency</p><ul><li><p>Provide quarterly Board-level reporting on key Process Safety and Major Hazard indicators, including:</p><ul><li><p>Tier 1 and Tier 2 Process Safety Events.</p></li><li><p>Critical Control Effectiveness Rate.</p></li><li><p>Barrier Health Index.</p></li><li><p>High Potential Incident (HiPo) Trends.</p></li><li><p>Mechanical Integrity Backlog and Risk Exposure.</p></li><li><p>Major Hazard Risk Heat Map.</p></li></ul></li><li><p>Ensure the Board has timely visibility of:</p><ul><li><p>Catastrophic risk exposure.</p></li><li><p>Emerging threats.</p></li><li><p>Effectiveness of mitigation measures.</p></li><li><p>Critical Control performance.</p></li></ul></li></ul><p>Authority &amp; Decision Making</p><p>Authority</p><ul><li><p>Authorized to stop or suspend high-risk operations, including:</p><ul><li><p>Molten metal transfer.</p></li><li><p>High-voltage electrical work.</p></li><li><p>Gas system activities.</p></li><li><p>Confined space entry.</p></li><li><p>Major lifting operations.</p></li></ul></li><li><p>Approve and enforce Critical Control Performance Standards, including verification frequencies, assurance methodologies, and minimum compliance thresholds.</p></li><li><p>Require immediate corrective actions and establish risk-based deadlines where major hazard exposure is elevated or Critical Controls are failing.</p></li><li><p>Approve or reject Management of Change (MOC) outcomes for modifications affecting:</p><ul><li><p>Processes.</p></li><li><p>Equipment.</p></li><li><p>Technology.</p></li><li><p>Procedures.</p></li><li><p>Operating conditions.</p></li></ul></li><li><p>Challenge operational decisions and require revalidation of risk assessments where:</p><ul><li><p>Hazard studies are incomplete, outdated, or poorly scoped.</p></li><li><p>Critical Controls are not clearly defined.</p></li><li><p>Residual risk is not within acceptable or tolerable limits.</p></li></ul></li></ul><p>Decision Making</p><ul><li><p>Identify critical factors affecting major hazard risks and operational safety.</p></li><li><p>Evaluate alternatives and establish priorities based on risk exposure.</p></li><li><p>Anticipate potential outcomes and assess operational consequences.</p></li><li><p>Make informed decisions under conditions of uncertainty and elevated risk.</p></li><li><p>Apply sound engineering judgment, quantitative analysis, and risk-based decision-making principles to protect people, assets, environment, and business continuity.</p></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's Degree in Engineering (Chemical, Mechanical, Electrical, Process Engineering, or a related discipline).</p></li><li><p>Minimum 15 years of experience in high-hazard industrial operations.</p></li><li><p>Demonstrated expertise in:</p><ul><li><p>Hazard and Operability Studies (HAZOP).</p></li><li><p>Layers of Protection Analysis (LOPA).</p></li><li><p>Bowtie Risk Analysis.</p></li><li><p>Critical Control Management (CCM).</p></li><li><p>Major Accident Prevention.</p></li><li><p>Regulatory engagement and Board Committee reporting.</p></li><li><p>Digital technologies, data analytics, and Process Safety systems.</p></li></ul></li></ul><p>Leadership Expectations</p><ul><li><p>Demonstrates the independence and authority to escalate catastrophic risk concerns to Executive Management and the Board.</p></li><li><p>Exercises the judgment and decisiveness to stop unsafe, high-risk operations when Critical Controls are ineffective or degraded.</p></li><li><p>Applies systems-thinking principles to identify root causes, systemic weaknesses, and cross-functional risk interactions.</p></li><li><p>Influences senior leadership and operational teams to strengthen Process Safety culture, governance, accountability, and continuous improvement.</p></li><li><p>Promotes a proactive approach to catastrophic risk prevention through visible leadership and effective decision-making.</p></li></ul><p>Key Performance Indicators (Board-Level)</p><ul><li><p>Zero Tier 1 Catastrophic Process Safety Events.</p></li><li><p>≥95% Critical Control Verification Effectiveness.</p></li><li><p>100% Management of Change (MOC) compliance for all major risk changes.</p></li><li><p>Continuous reduction in Serious Injury &amp; Fatality (SIF) potential and High Potential (HiPo) events.</p></li><li><p>100% closure of high-risk corrective actions within agreed target timeframes.</p></li></ul><p>Why This Role is Critical in the Aluminium Industry</p><ul><li><p>Ensures effective management of major hazards associated with aluminium smelting operations, including:</p><ul><li><p>Molten metal handling at temperatures exceeding <strong>700°C</strong>.</p></li><li><p>High-amperage electrical systems.</p></li><li><p>Combustible dust hazards.</p></li><li><p>Heavy lifting and crane operations.</p></li></ul></li><li><p>Prevents catastrophic incidents resulting from Critical Control failures, including:</p><ul><li><p>Multi-fatality events.</p></li><li><p>Major fires and explosions.</p></li><li><p>Significant asset damage.</p></li><li><p>Business interruption and reputational loss.</p></li></ul></li><li><p>Drives the organization's transition from reactive injury management to proactive catastrophic risk prevention through:</p><ul><li><p>Robust Major Hazard Governance.</p></li><li><p>Critical Control Assurance.</p></li><li><p>Risk-based decision-making.</p></li><li><p>Executive and Board-level visibility of Process Safety performance.</p></li></ul></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Financial Services Regulatory Authority (FSRA) is responsible for the regulation of Financial Services activities in Abu Dhabi Global Market (ADGM)—an award-winning international financial centre strategically located in the capital of the United Arab Emirates. ADGM comprises three independent authorities: the Registration Authority (RA), the FSRA, and ADGM Courts. Together, they ensure ADGM operates in accordance with international best practices, recognised by major financial centres worldwide. The FSRA was established to foster a progressive financial services environment and uphold the integrity of ADGM. Its regulatory frameworks are benchmarked to global standards, ensuring financial entities operate with clarity and certainty, market participants compete on a level playing field, and investor interests are safeguarded. The Fintech Department, within the Authorisation &amp; Fintech Division of the FSRA, is responsible for the regulatory oversight of intermediary firms conducting regulated activities in relation to Virtual Assets (VAs) and Fiat-Referenced Tokens (FRTs). This includes entities engaged in issuance of FRTs, safekeeping of VAs/ FRTs, VA-related trading and investments, and other non-exchange services. This Manager role sits within the Fintech Supervision (Intermediary) team and will be directly responsible for the day-to-day supervisory oversight of VA broker-dealer entities. These entities typically carry out regulated activities such as Dealing in Investments (as Principal or Agent) and Providing Custody under a Financial Services Permission (FSP) granted by the FSRA. The role requires navigating complex supervisory challenges posed by virtual asset intermediaries, including systemic risk considerations, cross-border regulatory coordination, and technology-driven business models. The role reports to the Senior Manager – Supervision (Intermediary) and requires close collaboration with colleagues across the Authorisation &amp; Fintech division and the wider FSRA. Operational responsibilities Implements operational risk management frameworks specific to intermediary firms carrying out regulated activities in relation to Virtual Assets and Fiat-Referenced Tokens, translating the FSRA and ADGM requirements into tailored policies and procedures for supervised entities. Conducts regular desk-based reviews, on-site inspections, and monitoring activities, evaluating the effectiveness of compliance, governance, systems and controls for mitigating risks for supervised intermediary firms. Supports reporting duties, including analysis of regulatory returns and coordination of risk mitigation strategies in partnership with higher management. Maintains accountability and ensures alignment with ADGM's supervisory approach and objectives. Undertake supervisory reviews, handle regulatory queries, and coordinate with other FSRA units for holistic oversight. Contribute to monthly, quarterly and annual reporting by Fintech. Keep up to date and advise Line Management on changes to the regulations and policy that will impact Fintech functions. Strategic responsibilities Assigns authority, responsibility, and oversight to ensure intermediary firms comply with prudential and conduct risk standards, including financial crime, governance, and operational resilience. Continuously improve intermediary supervision practices to ensure that ADGM takes a leading role in virtual asset and stablecoin related market developments. Actively engages with local, regional, and international stakeholders, regulatory bodies, and senior industry figures. People management Support the Senior Manager in ensuring that Supervision (Intermediary) operates responsibly and proficiently. Embed the culture and vision in Fintech by role-modelling organisational behaviours through performance management, feedback and coaching. Information Security related Understand, adopt, adhere and practice responsibilities or controls as per ADGM Information Security policy and as per best practices explained in the induction and awareness sessions. Confidentiality, Integrity and availability of the ADGM Information shall be maintained at all times i.e. within as well as outside ADGM. </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum Bachelor’s degree. Professionally qualified in one of the following disciplines: Finance, computer science/ engineering, business, or related field. Work Experience: 8-10+ years’ experience in regulatory supervision, compliance oversight, or internal audit for intermediary firms or similar capital markets regulated entities. Strong working knowledge of operational risk frameworks, policies, and regulatory reporting requirements. Effective team management, interpersonal, and conflict resolution skills. Ability to interpret financial and operational data, design monitoring plans, and implement corrective actions. Detail-oriented, with an ability to assess governance and control frameworks. Coordinates with firms’ compliance functions, oversees regulatory reporting, and may manage external service providers to support supervisory oversight responsibilities. Ensures appropriate management oversight for risks inherent in supervised activities and compliance with the FSRA’s regulatory obligations. Desirable: Regulatory or compliance certifications (e.g., ICA, ACAMS), postgraduate degree, or equivalent. Previous experience working in or directly with financial services regulatory authorities. Experience in leading thematic or ad hoc risk-based reviews and regulatory engagements. Familiarity with supervisory technology (SupTech) and regulatory technology (RegTech) systems. Arabic language skills. Familiarity with ADGM-specific rules and business culture. Exposure to international regulatory engagement and policy development.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Conform to both EHS and ESG standards, upholding ethical and safety practices.</p></li><li><p>Integral to enterprise responsibility, this role enforces compliance with environmental and social governance policies.</p></li></ul><p><strong>Technical Skill Assessment</strong></p><ul><li><p>Conduct thorough assessments of operational employees' technical skills.</p></li><li><p>Responsible for evaluating employees' technical skills through structured observation and assessment cycles.</p></li><li><p>Provide feedback and certify the mastery level of employees in specific operational tasks, ensuring they meet the organization's standards of operational excellence.</p></li></ul><p><strong>Development Coaching</strong></p><ul><li><p>Deliver targeted coaching to enhance employees' technical proficiency.</p></li><li><p>Adapt coaching methods to meet the varying needs of employees and operational demands.</p></li><li><p>Provide hands-on coaching to employees, focusing on skill tuning for specific tasks identified during assessments.</p></li><li><p>Work closely with employees in the field, offering real-time guidance and support to improve their technical abilities and operational efficiency.</p></li><li><p>Adjust coaching styles and content to suit the diverse learning styles, skill levels, and job roles of employees, ensuring coaching is effective and relevant as operational circumstances and requirements change.</p></li></ul><p><strong>Knowledge Capture &amp; Transfer</strong></p><ul><li><p>Capture and document tacit knowledge to support continuous learning.</p></li><li><p>Capture critical operational knowledge from experienced employees and transfer it to newer team members through structured coaching programs.</p></li><li><p>Ensure the sustainability of operational expertise within the organization and support the development of knowledge resources for future use.</p></li></ul><p><strong>Performance Monitoring &amp; Reporting</strong></p><ul><li><p>Monitor employee progress and report on skill development outcomes.</p></li><li><p>Certify the mastery level of employees in their operational roles.</p></li><li><p>Track the progress of employees' skill development, generating detailed reports that highlight areas of improvement and focus for the next review cycle.</p></li><li><p>Share reports with area leaders to align coaching efforts with operational priorities and strategic goals.</p></li><li><p>Determine whether an employee has achieved mastery in their operational role through rigorous assessment and validation of skills, ensuring that only those who meet high standards of proficiency are certified as masters in their respective tasks.</p></li></ul><p><strong>Development Recommendations</strong></p><ul><li><p>Identify and recommend additional training programs to address skill gaps.</p></li><li><p>Based on observations and assessments, identify skill gaps and recommend formal training programs or other development options to address deficiencies.</p></li><li><p>Ensure a proactive approach so that employees continue to develop the necessary skills to meet operational demands effectively.</p></li></ul><p><strong>Identify Opportunities for Cost and Efficiency Improvements</strong></p><ul><li><p>Identify and analyze opportunities to enhance cost efficiency and operational effectiveness within the organization.</p></li><li><p>Gather data, conduct assessments, and suggest actionable improvements.</p></li><li><p>Support the organization by uncovering areas where improvements can be made to optimize resources, reduce expenses, and enhance operational performance.</p></li></ul><p><strong>Maintain Internal and External Stakeholder Engagement</strong></p><ul><li><p>Support effective communication and engagement with internal and external stakeholders.</p></li><li><p>Ensure regular interactions so that stakeholders are informed and their needs are addressed promptly.</p></li><li><p>Maintain consistent stakeholder engagement to support smooth operations and successful project execution.</p></li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Works and reports to his/her Manager on matters such as approvals for training budgets and changes to policies and procedures while working in the assigned plant area.</p></li><li><p>Makes decisions related to the coaching and assessment of trainees within agreed procedures and standards.</p></li><li><p>Responsible for coaching in the assigned area, including evaluation of training in the classroom and on the plant.</p></li></ul><p><strong>Qualifications &amp; Skills</strong></p><p><strong>Qualification:</strong></p><ul><li><p>Diploma or Technical Diploma in a relevant discipline.</p></li></ul><p><strong>Experience:</strong></p><ul><li><p>Minimum of 15 years' experience in EGA, with 10 years in the current role.</p></li></ul><p><strong>Skills:</strong></p><ul><li><p>Adaptability</p></li><li><p>Attention to Detail</p></li><li><p>Coaching and Developing People</p></li><li><p>Collaboration</p></li><li><p>Compliance and Regulations Fundamentals</p></li><li><p>Continual Improvement and Quality Focus</p></li><li><p>CRM Software Knowledge for Stakeholder Management Fundamentals</p></li><li><p>Data Analytics Fundamentals</p></li><li><p>Data Management</p></li><li><p>Development &amp; Intervention Evaluation</p></li><li><p>Document Management</p></li><li><p>Effective Communication</p></li><li><p>Emotional Intelligence Level 1</p></li><li><p>Equipment Efficiency &amp; Maintenance</p></li><li><p>Ethical Behaviour</p></li><li><p>Feedback Integration</p></li><li><p>Giving Feedback</p></li><li><p>Identifying Knowledge Gaps</p></li><li><p>Implementation Coordination</p></li><li><p>Instructional Training Design</p></li><li><p>Interpersonal Relationships</p></li><li><p>Knowledge Management</p></li><li><p>Managing Certification</p></li><li><p>Operational Efficiency</p></li><li><p>Problem-Solving Fundamentals</p></li><li><p>Project Management Fundamentals</p></li><li><p>Reporting Fundamentals</p></li><li><p>Risk Assessment</p></li><li><p>Safety Protocols</p></li><li><p>Stakeholder Engagement</p></li><li><p>Tools for Technical Assessments</p></li><li><p>Training and Development</p></li></ul><p><br></p><p></p></section>

<p>Our client is seeking an experienced Service Governance Specialist (UAE National) is responsible for establishing, enforcing, and maturing the IT Service Governance Framework across the organization to ensure resilient, consistent, and compliant service delivery. Operating at the intersection of IT operations and corporate governance, this role leverages ITIL 4 and ISO 20000 Service Management System (SMS) standards to govern the end-to-end lifecycle of IT services. The Specialist acts as the primary governance authority over service performance, driving the transition from reactive operations to proactive service management. This includes overseeing Service Level Agreements (SLAs), operational KPIs, and IT General Controls (ITGC) while ensuring seamless integration with the broader Integrated Management System (IMS). Key Responsibilities • Design, implement, and maintain the internal IT Service Governance framework, strictly aligning workflows with ITIL 4 guiding principles, COBIT, and ISO 20000 requirements. • Govern the IT Service Catalog and Configuration Management Database (CMDB), ensuring they accurately reflect live operational dependencies, business criticality, and explicit service ownership. • Establish and enforce standardized operating procedures (SOPs) across the four dimensions of service management, covering organizations, technology, external suppliers, and value streams. • Define, govern, and monitor critical Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and Operational Level Agreements (OLAs) for all internal and external IT services. • Actively monitor ITSM dashboards and queues to identify service bottlenecks, workload imbalances, and recurring SLA breach trends across various assignment groups. • Produce executive-level governance reports, detailed SLA breach analyses, and operational performance scorecards for the COO and senior leadership to highlight operational risks. • Govern commercial relationships with third-party service providers, ensuring vendor performance consistently aligns with contractual SLAs and internal service quality standards. • Drive the Continual Improvement practice across the organization by facilitating mandatory Service Review Meetings and structured post-incident reviews for major service or security failures. • Enforce strict Quality Assurance (QA) on IT service documentation, ensuring incident closures and Problem Management records contain valid Root Cause Analysis (RCA) and actionable resolution steps. • Mandate and govern Knowledge Management practices, ensuring Level 1 and Level 2 support teams are empowered with up-to-date Knowledge Base articles to improve First Call Resolution (FCR) rates. • Serve as the primary liaison for internal and external IT Service Management (ITSM) audits, ensuring absolute audit-readiness and strict compliance with IT General Controls (ITGC) across all service management domains. • Identify operational service risks across the Service Management spectrum, ensure they are recorded in the central Risk Register, and manage the formal Risk Acceptance process for operational deviations.</p><p>• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field. ITIL 4 Certification (Foundation required; • Nationality Requirement: Must be a UAE National (with a valid Emirates ID and Family Book). • Years of Experience: A minimum of 8+ years of progressive experience in IT Service Management (ITSM), Service Governance, or IT GRC roles within a complex enterprise or Managed Service Provider (MSP) environment. • Proven track record of operating successfully within ITIL-aligned service environments and directly contributing to corporate process maturity. • Hands-on experience in tracking day-to-day service performance, actively managing complex SLAs, and coordinating cross-functional service improvement plans. • Demonstrated experience in supporting and preparing technical documentation for internal and external IT audits • ITIL 4 Managing Professional or Strategic Leader is highly preferred). • ISO/IEC 20000 Lead Implementer or Lead Auditor certification. Familiarity with broader governance and IT service frameworks such as COBIT 2019, ISO 27001, and ISO 22301. • Certifications in Data Analytics or experience building executive dashboards within specialized ITSM administration platforms (e.g., ServiceNow, ManageEngine, Freshworks). Work Location: Abu Dhabi To view other vacancies we have, please check our website and follow us on our social media accounts - LinkedIn / Instagram Follow the Black Pearl channel on WhatsApp.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Conform to both EHS and ESG standards, upholding ethical and safety practices.</p></li><li><p>Integral to enterprise responsibility, this role enforces compliance with environmental and social governance policies.</p></li></ul><p><strong>Technical Skill Assessment</strong></p><ul><li><p>Conduct thorough assessments of operational employees' technical skills.</p></li><li><p>Responsible for evaluating employees' technical skills through structured observation and assessment cycles.</p></li><li><p>Provide feedback and certify the mastery level of employees in specific operational tasks, ensuring they meet the organization's standards of operational excellence.</p></li></ul><p><strong>Development Coaching</strong></p><ul><li><p>Deliver targeted coaching to enhance employees' technical proficiency.</p></li><li><p>Adapt coaching methods to meet the varying needs of employees and operational demands.</p></li><li><p>Provide hands-on coaching to employees, focusing on skill tuning for specific tasks identified during assessments.</p></li><li><p>Work closely with employees in the field, offering real-time guidance and support to improve their technical abilities and operational efficiency.</p></li><li><p>Adjust coaching styles and content to suit the diverse learning styles, skill levels, and job roles of employees, ensuring coaching is effective and relevant as operational circumstances and requirements change.</p></li></ul><p><strong>Knowledge Capture &amp; Transfer</strong></p><ul><li><p>Capture and document tacit knowledge to support continuous learning.</p></li><li><p>Capture critical operational knowledge from experienced employees and transfer it to newer team members through structured coaching programs.</p></li><li><p>Ensure the sustainability of operational expertise within the organization and support the development of knowledge resources for future use.</p></li></ul><p><strong>Performance Monitoring &amp; Reporting</strong></p><ul><li><p>Monitor employee progress and report on skill development outcomes.</p></li><li><p>Certify the mastery level of employees in their operational roles.</p></li><li><p>Track the progress of employees' skill development, generating detailed reports that highlight areas of improvement and focus for the next review cycle.</p></li><li><p>Share reports with area leaders to align coaching efforts with operational priorities and strategic goals.</p></li><li><p>Determine whether an employee has achieved mastery in their operational role through rigorous assessment and validation of skills, ensuring that only those who meet high standards of proficiency are certified as masters in their respective tasks.</p></li></ul><p><strong>Development Recommendations</strong></p><ul><li><p>Identify and recommend additional training programs to address skill gaps.</p></li><li><p>Based on observations and assessments, identify skill gaps and recommend formal training programs or other development options to address deficiencies.</p></li><li><p>Ensure a proactive approach so that employees continue to develop the necessary skills to meet operational demands effectively.</p></li></ul><p><strong>Identify Opportunities for Cost and Efficiency Improvements</strong></p><ul><li><p>Identify and analyze opportunities to enhance cost efficiency and operational effectiveness within the organization.</p></li><li><p>Gather data, conduct assessments, and suggest actionable improvements.</p></li><li><p>Support the organization by uncovering areas where improvements can be made to optimize resources, reduce expenses, and enhance operational performance.</p></li></ul><p><strong>Maintain Internal and External Stakeholder Engagement</strong></p><ul><li><p>Support effective communication and engagement with internal and external stakeholders.</p></li><li><p>Ensure regular interactions so that stakeholders are informed and their needs are addressed promptly.</p></li><li><p>Maintain consistent stakeholder engagement to support smooth operations and successful project execution.</p></li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Works and reports to his/her Manager on matters such as approvals for training budgets and changes to policies and procedures while working in the assigned plant area.</p></li><li><p>Makes decisions related to the coaching and assessment of trainees within agreed procedures and standards.</p></li><li><p>Responsible for coaching in the assigned area, including evaluation of training in the classroom and on the plant.</p></li></ul><p><strong>Qualifications &amp; Skills</strong></p><p><strong>Qualification:</strong></p><ul><li><p>Diploma or Technical Diploma in a relevant discipline.</p></li></ul><p><strong>Experience:</strong></p><ul><li><p>Minimum of 15 years' experience in EGA, with 10 years in the current role.</p></li></ul><p><strong>Skills:</strong></p><ul><li><p>Adaptability</p></li><li><p>Attention to Detail</p></li><li><p>Coaching and Developing People</p></li><li><p>Collaboration</p></li><li><p>Compliance and Regulations Fundamentals</p></li><li><p>Continual Improvement and Quality Focus</p></li><li><p>CRM Software Knowledge for Stakeholder Management Fundamentals</p></li><li><p>Data Analytics Fundamentals</p></li><li><p>Data Management</p></li><li><p>Development &amp; Intervention Evaluation</p></li><li><p>Document Management</p></li><li><p>Effective Communication</p></li><li><p>Emotional Intelligence Level 1</p></li><li><p>Equipment Efficiency &amp; Maintenance</p></li><li><p>Ethical Behaviour</p></li><li><p>Feedback Integration</p></li><li><p>Giving Feedback</p></li><li><p>Identifying Knowledge Gaps</p></li><li><p>Implementation Coordination</p></li><li><p>Instructional Training Design</p></li><li><p>Interpersonal Relationships</p></li><li><p>Knowledge Management</p></li><li><p>Managing Certification</p></li><li><p>Operational Efficiency</p></li><li><p>Problem-Solving Fundamentals</p></li><li><p>Project Management Fundamentals</p></li><li><p>Reporting Fundamentals</p></li><li><p>Risk Assessment</p></li><li><p>Safety Protocols</p></li><li><p>Stakeholder Engagement</p></li><li><p>Tools for Technical Assessments</p></li><li><p>Training and Development</p></li></ul><p><br></p><p></p></section>

<ul><li><p>We are looking for an experienced AI Architect responsible for architecting enterprise-wide Generative AI and Agentic AI capabilities across banking systems. The role will define target architecture, integration patterns, standards, reference implementations and reusable building blocks for full-fledged AI chat assistants, autonomous agents and multi-agent workflows. The AI Architect will lead end-to-end architecture for agentic retail banking journeys such as payments, transfers, servicing, self-service fulfilment and customer assistance, ensuring secure integration with enterprise APIs, middleware, core banking platforms and customer-facing channels across web and mobile. This role requires deep hands-on AI engineering capability, strong banking domain understanding, practical delivery experience with multiple production-grade banking agents, and the ability to collaborate with product, engineering, infrastructure, cybersecurity, data, governance and enterprise architecture teams to present and align designs through ARB.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Minimum Qualification</p><ul><li><p>Bachelor’s or Master’s degree in Computer Science, Software Engineering, Information Technology, Artificial Intelligence, Data Science or a related discipline.</p></li><li><p>Relevant certifications in cloud architecture, AI engineering, security architecture, enterprise architecture or machine learning are preferred.</p></li></ul><p>Minimum Experience</p><ul><li><p>Senior technology professional with around 12+ years of experience across software engineering, architecture, cloud/platform engineering and enterprise solution delivery.</p></li><li><p>Minimum 4+ years of hands-on AI engineering or AI architecture experience, including Generative AI, LLM applications and Agentic AI solutions.</p></li><li><p>Proven experience architecting and delivering multiple banking agents or full-fledged banking chat assistant capabilities integrated with enterprise systems.</p></li><li><p>Strong understanding of banking systems, retail banking journeys, payments, transfers, servicing, customer self-service, operational controls and regulatory/security considerations.</p></li><li><p>Full AI Engineer capability including Python, API integration, microservices, event-driven design, RAG implementation, model/agent evaluation and cloud-native deployment practices.</p></li><li><p>Hands-on experience with agent frameworks and orchestration platforms such as Microsoft Semantic Kernel, AutoGen, LangChain, LangGraph and similar frameworks.</p></li><li><p>Experience architecting MCP servers, tool integration layers, agent-to-agent communication, UI integration patterns and agent interoperability protocols such as MCP, A2A and A2UI.</p></li><li><p>Strong experience with Azure AI services, Azure OpenAI Service, AWS AI services, Amazon Bedrock and related model deployment/management capabilities.</p></li><li><p>Experience designing secure AI systems with zero trust principles, identity and access controls, data protection, secure API design, PII redaction and privacy-by-design controls.</p></li><li><p>Experience presenting solution architecture, trade-off analysis, ADRs and architecture recommendations to ARB or equivalent architecture governance forums.</p></li><li><p>Experience recommending infrastructure architecture for AI platforms including compute, Kubernetes, serverless, vector databases, observability, monitoring, data pipelines and connectivity.</p></li><li><p>Strong capability to collaborate with engineering, product, cybersecurity, infrastructure, operations, data, compliance and enterprise architecture teams.</p></li></ul></li></ul><br><p>Key Technical Skills</p><ul><li><p>Enterprise Agentic AI architecture, multi-agent systems, autonomous workflows, human-in-the-loop design and full-fledged chat assistant architecture.</p></li><li><p>LLMs, prompt engineering, context engineering, memory design, tool/function calling, agent orchestration, model/agent evaluation and cost/latency optimization.</p></li><li><p>RAG architecture, semantic indexing, embeddings, vector databases, retrieval optimization, reranking, grounding, answer relevancy and explainability patterns.</p></li><li><p>MCP server architecture, tool registries, multi-tool integration, A2A, A2UI, agent interoperability protocols and AI ecosystem design.</p></li><li><p>Azure AI, Azure OpenAI, AWS AI services, Amazon Bedrock, Kubernetes, serverless, microservices, APIs, event-driven architecture and observability.</p></li><li><p>Security architecture for AI systems including zero trust, PII redaction, data masking, privacy controls, guardrails, secure logging and auditability.</p></li></ul><p>Behavioural / Leadership Skills</p><ul><li><p>Strategic architecture thinking with the ability to define enterprise standards, influence platform direction and simplify complex technical decisions.</p></li><li><p>Strong stakeholder communication with the ability to present architecture options, risks, trade-offs and recommendations to senior leadership and ARB forums.</p></li><li><p>Collaborative leadership style with the ability to work across business, product, engineering, cybersecurity, data and infrastructure teams.</p></li><li><p>Hands-on problem-solving mindset, pragmatic decision making, ownership, mentoring capability and commitment to high-quality secure delivery.</p></li></ul><p>Technical Competencies</p><ul><li><p>Enterprise Agentic AI architecture and banking-grade AI ecosystem design.</p></li><li><p>Retail banking agent architecture for payments, transfers, servicing and self-service workflows.</p></li><li><p>RAG, memory, context engineering, evaluation, tool orchestration and MCP server architecture.</p></li><li><p>AI security architecture, zero trust, PII redaction, guardrails, auditability and governance.</p></li><li><p>Azure and AWS AI services, cloud-native infrastructure, Kubernetes, serverless and observability for agent platforms.</p></li><li><p>Architecture documentation, ADR creation, ARB presentation and cross-team design governance.</p></li></ul><p>Skills</p><p>AI Architecture</p><p>LLMs</p><p>Azure AI</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>1.1 Job Scope Summary</strong></p><p>The Contract Manager is responsible for the administration, implementation, and management of the Company's contractual obligations, commercial agreements, and contract governance to ensure compliance with concession agreements, Operations &amp; Maintenance (O&amp;M) contracts, regulatory requirements, and company policies.</p><p>The role provides commercial and contractual support to Plant Management by managing contract performance, variations, claims, correspondence, contractual risks, and stakeholder relationships, ensuring the Company meets its contractual commitments while protecting its commercial interests throughout the operational lifecycle of the Waste-to-Energy facility.</p><br><p><strong>1.2 Job Responsibilities</strong></p><p><strong><em>A. Contract Administration &amp; Governance</em></strong></p><ul><li><p>Administer the Company's O&amp;M Contract, Concession Agreement, and other commercial agreements</p></li><li><p>Monitor compliance with contractual obligations, milestones, deliverables, and reporting requirements</p></li><li><p>Maintain the contract register, contractual correspondence, and document control records</p></li><li><p>Ensure all contractual documentation is current, controlled, and readily available for audit purposes</p></li><li><p>Support contract interpretation and provide contractual advice to Plant Management</p><br></li></ul><p><strong><em>B. Commercial &amp; Contract Compliance</em></strong></p><ul><li><p>Monitor compliance with contractual KPIs, service levels, and performance obligations</p></li><li><p>Review contractual notices, obligations, and deadlines to ensure timely compliance</p></li><li><p>Coordinate submission of contractual reports, notifications, and supporting documentation</p></li><li><p>Monitor contractual risks and recommend mitigation measures</p></li><li><p>Ensure compliance with company governance, Delegation of Authority (DOA), and contractual procedures</p><br></li></ul><p><strong><em>C. Claims, Variations &amp; Change Management</em></strong></p><ul><li><p>Manage contract variations, amendments, and change requests</p></li><li><p>Prepare and coordinate contractual correspondence relating to claims, variations, and disputes</p></li><li><p>Support the preparation and evaluation of commercial claims and entitlement submissions</p></li><li><p>Maintain records supporting contractual changes and commercial justifications</p></li><li><p>Assist in resolving contractual issues with clients, contractors, and suppliers</p><br></li></ul><p><strong><em>D. Stakeholder &amp; Client Management</em></strong></p><ul><li><p>Act as the primary contractual interface with clients and key stakeholders on contractual matters</p></li><li><p>Coordinate with Legal, Finance, Procurement, Operations, and Maintenance regarding contractual obligations</p></li><li><p>Support negotiations relating to contract amendments, renewals, and commercial issues</p></li><li><p>Maintain professional relationships with clients, regulatory authorities, and business partners</p><br></li></ul><p><strong><em>E. Contract Performance Monitoring &amp; Reporting</em></strong></p><ul><li><p>Monitor contractual performance and identify potential compliance risks</p></li><li><p>Prepare commercial and contractual reports for Plant Management and the Board</p></li><li><p>Maintain contractual KPI dashboards and action trackers</p></li><li><p>Support management reviews by providing contractual performance updates and recommendations</p><br></li></ul><p><strong><em>F. Risk Management &amp; Continuous Improvement</em></strong></p><ul><li><p>Identify contractual, commercial, and operational risks affecting contract performance</p></li><li><p>Recommend improvements to contract administration processes and controls</p></li><li><p>Support development of contract management procedures, templates, and governance documentation</p></li><li><p>Promote continuous improvement in commercial and contractual management practices</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>1.3 Educational/Professional Qualifications/Training Certifications</strong></p><ul><li><p>Bachelor's Degree in Law, Quantity Surveying, Engineering, Business Administration, Commercial Management, or related discipline</p></li><li><p>Professional qualification in Contract Management, Commercial Management, or Procurement is desirable (e.g. WorldCC/IACCM, CIPS, RICS, NEC/FIDIC training)</p></li><li><p>Knowledge of FIDIC or equivalent international contract forms is advantageous</p><br></li></ul><p><strong>1.4 Job Experience &amp; Software Competencies</strong></p><ul><li><p>Minimum 8-10 years' experience in contract management, commercial management, or contract administration within Waste-to-Energy (WTE), power generation, EPC, utilities, or major industrial projects</p></li><li><p>Strong knowledge of contract administration, claims management, contract variations, and commercial risk management</p></li><li><p>Experience administering long-term O&amp;M contracts and concession agreements preferred</p></li><li><p>Familiarity with UAE commercial practices and contractual frameworks</p></li><li><p>Ability to interpret complex contractual documents and provide commercial recommendations</p><br></li></ul><p><strong>1.5 Strategic Core Competencies</strong></p><ul><li><p>Contract &amp; Commercial Management: Demonstrates strong understanding of contract administration, commercial governance, contractual obligations, and risk allocation.</p></li><li><p>Negotiation &amp; Stakeholder Management: Builds effective working relationships and supports successful commercial negotiations with clients, contractors, suppliers, and internal stakeholders.</p></li><li><p>Analytical &amp; Commercial Thinking: Evaluates contractual issues, commercial risks, and financial implications to support informed decision-making.</p></li><li><p>Organization &amp; Administrative Skills: Effectively manages multiple contracts, priorities, deadlines, and contractual documentation.</p></li><li><p>Accountability: Demonstrates ownership of contractual compliance, commercial outcomes, and assigned responsibilities.</p></li><li><p>Problem-Solving: Identifies contractual risks and develops practical, commercially balanced solutions.</p></li><li><p>Communication: Produces clear contractual correspondence, reports, and recommendations while communicating effectively with internal and external stakeholders.</p></li><li><p>Teamwork &amp; Collaboration: Works collaboratively across Legal, Finance, Procurement, Operations, and Maintenance to achieve contractual objectives.</p><br></li></ul><p><strong>1.6 Other Essential Competencies</strong></p><ul><li><p>Strong knowledge of contract law principles and commercial practices</p></li><li><p>High level of integrity and confidentiality</p></li><li><p>Excellent negotiation and influencing skills</p></li><li><p>Ability to work under pressure while managing competing priorities</p></li><li><p>Strong report writing and presentation skills</p></li><li><p>Language: Excellent written and verbal English communication skills</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>1.1 Job Scope Summary</strong></p><p>The Workshop Technician is responsible for carrying out welding, turning, milling, and general fabrication activities to support plant maintenance and operational requirements. The role includes the safe use of workshop machinery and equipment, maintaining workshop standards, supporting maintenance teams, and ensuring all fabrication and repair work is completed efficiently and in accordance with engineering drawings and company safety procedures.</p><br><p><strong>1.2 Job Responsibilities</strong></p><ul><li><p>Perform welding, turning, milling, and general fabrication works.</p></li><li><p>Operate workshop machinery and equipment safely and effectively.</p></li><li><p>Read and interpret engineering drawings and technical specifications.</p></li><li><p>Support maintenance activities and repair tasks as required.</p></li><li><p>Carry out housekeeping duties to maintain a clean and safe workshop environment.</p></li><li><p>Monitor and manage workshop consumable items and materials.</p></li><li><p>Perform routine plant greasing and lubrication activities.</p></li><li><p>Ensure compliance with company HSE policies and procedures.</p></li><li><p>Report equipment defects, hazards, and maintenance requirements.</p></li><li><p>Assist in continuous improvement of workshop operations and maintenance activities.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>1.3 Educational/Professional Qualifications/Training Certifications</strong></p><ul><li><p>Technical qualification or certification in Welding and Turning/Machining.</p></li><li><p>Relevant vocational or trade certification in mechanical or fabrication works preferred.</p></li><li><p>Welding certification is an advantage.</p></li><li><p>Knowledge of workshop safety practices and equipment operation.</p><br></li></ul><p><strong>1.4 Job Experience &amp; Software Competency</strong></p><ul><li><p>Minimum 5 years of experience in workshop fabrication and maintenance activities.</p></li><li><p>Experience in welding, turning, milling, and use of workshop equipment.</p></li><li><p>Ability to read and understand engineering drawings.</p></li><li><p>Familiarity with mechanical maintenance support activities.</p></li><li><p>Basic computer skills are preferred.</p><br></li></ul><p><strong>1.5 Strategic Core Competencies</strong></p><ul><li><p>Safety &amp; HSE Compliance: Demonstrates safe working practices by complying with HSE procedures, Permit-to-Work (PTW), Lockout/Tagout (LOTO), and workshop safety requirements while maintaining a clean and hazard-free work environment.</p></li><li><p>Technical Expertise &amp; Fabrication Skills: Demonstrates practical knowledge and skill in welding, fabrication, machining, turning, milling, equipment repair, and the safe operation of workshop machinery to produce quality workmanship.</p></li><li><p>Maintenance Support &amp; Equipment Reliability: Supports maintenance activities by providing timely fabrication, repair, modification, and workshop services that contribute to plant reliability and operational efficiency.</p></li><li><p>Documentation, Quality &amp; Attention to Detail: Accurately interprets engineering drawings, specifications, and work instructions while ensuring fabrication work meets quality standards and maintaining basic workshop records where required.</p></li><li><p>Planning &amp; Workshop Organization: Plans work efficiently, maintains workshop tools, equipment, consumables, and materials, and ensures the workshop remains organized, clean, and ready to support maintenance activities.</p></li><li><p>Accountability: Demonstrates ownership of assigned work, completes tasks safely and efficiently, and takes responsibility for the quality of workmanship and proper care of workshop equipment.</p></li><li><p>Problem-Solving: Identifies fabrication and maintenance issues, applies practical solutions, and escalates complex problems appropriately to support efficient maintenance execution.</p></li><li><p>Teamwork &amp; Communication: Works collaboratively with Maintenance, Operations, and other departments while communicating effectively to support plant maintenance activities and operational requirements.</p></li><li><p>Adaptability: Responds effectively to changing maintenance priorities, shutdown activities, emergency repairs, and operational requirements while maintaining high standards of safety and workmanship.</p><br></li></ul><p><strong>1.6 Other Essential Competencies</strong></p><ul><li><p>Good communication skills</p></li><li><p>Ability to work independently and as part of a team</p></li><li><p>Physically fit for workshop and maintenance activities</p></li><li><p>Flexible and proactive attitude</p></li><li><p>Strong organizational and housekeeping skills</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The purpose of a Medical Laboratory Manager is to oversee the daily operations of the laboratory, ensuring efficient and accurate processing of diagnostic tests. This role involves managing laboratory staff, maintaining compliance with regulatory standards, implementing quality control measures, and optimizing workflows to deliver high-quality, timely results. The Laboratory Manager also plays a key role in budget management, equipment procurement, and staff training, while working closely with healthcare providers to support patient care and improve clinical outcomes. Their leadership ensures that the laboratory functions smoothly, maintaining a safe and effective environment for both patients and staff.</p><p><strong>Responsibilities</strong></p><ul><li><p>Specific Responsibilities for this Role&nbsp;</p></li><li><p>Oversee day-to-day operations of the laboratory, ensuring accurate and timely diagnostic test results.&nbsp;</p></li><li><p>Manage and supervise laboratory staff, including hiring, training, performance evaluations, and scheduling.&nbsp;</p></li><li><p>Ensure compliance with regulatory requirements, including local and international accreditation standards, safety protocols, and quality control measures.&nbsp;</p></li><li><p>Develop and implement laboratory policies and procedures to maintain efficient and high-quality service.&nbsp;</p></li><li><p>Monitor and maintain laboratory equipment, ensuring proper calibration, maintenance, and troubleshooting.&nbsp;</p></li><li><p>Manage inventory and procurement of laboratory supplies and reagents, ensuring cost-effective use and minimal waste.&nbsp;</p></li><li><p>Collaborate with healthcare providers to interpret test results and assist with clinical decision-making.&nbsp;</p></li><li><p>Conduct regular audits and reviews to ensure adherence to best practices and identify areas for improvement.&nbsp;</p></li><li><p>Develop and manage the laboratory’s budget, including expense tracking and cost control measures.&nbsp;</p></li><li><p>Address and resolve any issues or concerns regarding laboratory operations, personnel, or patient care.&nbsp;</p></li><li><p>Stay current with advances in laboratory technology, testing procedures, and medical practices to enhance laboratory services. &nbsp;</p></li><li><p>Facilitate continuous education and training programs for laboratory staff to ensure skill development and professional growth.&nbsp;</p></li><li><p>Ensure the laboratory meets or exceeds quality assurance standards through regular assessments and performance reviews.&nbsp;</p></li><li><p>Develop and implement protocols for handling and processing biological specimens, ensuring proper storage and documentation.&nbsp;</p></li><li><p>Coordinate with other departments (e.g., pathology, radiology, nursing) to ensure smooth integration of laboratory services into patient care.&nbsp;</p></li><li><p>Oversee laboratory safety programs, ensuring that safety protocols are followed, and all personnel are trained in handling hazardous materials and biological samples.&nbsp;</p></li><li><p>Participate in the development of laboratory budgets and financial plans, ensuring alignment with hospital goals and resources.&nbsp;</p></li><li><p>Conduct investigations into any errors or discrepancies in laboratory test results and implement corrective actions when needed.&nbsp;</p></li><li><p>Serve as the primary point of contact for external regulatory bodies, such as health departments and accreditation agencies, during inspections and audits.&nbsp;</p></li><li><p>Develop strategies for improving laboratory efficiency, reducing turnaround times, and enhancing patient satisfaction.&nbsp;</p></li><li><p>Ensure the maintenance of accurate laboratory records, including patient results, personnel certifications, and inventory logs, in accordance with legal and regulatory requirements.&nbsp;</p></li><li><p>Promote a culture of teamwork, professionalism, and continuous improvement within the laboratory team.&nbsp;</p></li><li><p>Implement new laboratory technologies or testing methods to improve service offerings and expand capabilities.&nbsp;</p></li><li><p>Support research activities by providing laboratory resources and expertise for clinical trials or studies.&nbsp;</p></li><li><p>Respond to emergency or urgent requests, ensuring the laboratory can handle critical or time -sensitive tests effectively. General Responsibilities&nbsp;</p></li><li><p>Ensure the overall effectiveness of laboratory services in meeting the hospital’s clinical and operational goals.&nbsp;</p></li><li><p>Develop and maintain positive working relationships with hospital leadership, medical staff, and external stakeholders.&nbsp;</p></li><li><p>Manage the laboratory's adherence to hospital policies and procedures, ensuring alignment with institutional goals and values.&nbsp;</p></li><li><p>Oversee the laboratory's contribution to patient care by ensuring accurate, timely diagnostic results and services.&nbsp;</p></li><li><p>Lead efforts to enhance laboratory performance through process improvements, staff development, and technology adoption.&nbsp;</p></li><li><p>Ensure the laboratory maintains a high level of patient confidentiality and complies with all relevant data privacy regulations.&nbsp;</p></li><li><p>Represent the laboratory in meetings, committees, and discussions with hospital leadership and other departments.&nbsp;</p></li><li><p>Support the hospital’s strategic initiatives by identifying opportunities for laboratory service expansion, research collaboration, and innovation.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree or higher in Medical Laboratory Science, Clinical Laboratory Science, Biomedical Science, or a related field.</p></li><li><p>Post graduation in Management studies will be an advantage</p></li><li><p>Minimum of 8 years of experience in a clinical laboratory in a similar role overseeing laboratory operations and staff. &nbsp;</p></li><li><p>Demonstrated knowledge of laboratory quality management systems, regulatory compliance, accreditation standards, and patient safety requirements.</p></li><li><p>Knowledge in Hospital Information Systems (HIS), Electronic Health Records (EHR) systems will be an advantage.</p></li><li><p>Strong leadership, staff management, communication, and problem-solving skills, with the ability to manage laboratory workflows, budgets, and continuous quality improvement initiatives.</p></li><li><p>Willing to work under pressure.</p></li><li><p>Excellent communication skill in English.</p></li><li><p>Proficient in MS Office (especially Excel, Word, and PowerPoint).</p></li></ul><p></p></section>