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Implementation & Onboarding Specialist — Smart Check-in H2O Hospitality · Abu Dhabi, UAE · Full-time, on-site<br>About the programme H2O Hospitality is the implementation partner for Abu Dhabi's Smart Check-in programme — the Department of Culture and Tourism (DCT) initiative bringing a digital, mandated guest-arrival experience to every licensed hotel in the Emirate. It's one of the largest hospitality-technology rollouts in the region, and we're scaling the team that delivers it on the ground.<br>The role You'll work alongside our Abu Dhabi Account Manager to onboard hotel properties onto the platform — end to end, one property at a time, across the full Emirate portfolio. <br>What you'll own Guiding each property through the onboarding journey — Acting as the day-to-day point of contact for hotel GMs, IT directors, and front office managers throughout their onboarding. Coordinating with our Seoul-based product and engineering teams on configuration, integration issues, and escalations. Keeping onboarding status, blockers, and timelines accurately tracked and reported so the wider programme team always knows where each property stands.<br>What we're looking for Direct experience in UAE hotel operations — front office, IT, or property management systems. Comfort sitting between operations and technology — able to talk to a GM about guest experience and to an engineer about an integration in the same afternoon. Strong organisation. You'll have many properties in flight at different stages and you'll need to keep every one of them moving. Fluency in Korean and English.<br>Why Korean matters H2O is a Korean company. Our product, engineering, and leadership teams work daily between Seoul and Abu Dhabi. Being able to bridge those two worlds — the technology coming out of Korea and the hotel floor here in the UAE — is genuinely valuable to us, not a nice-to-have. Based in Abu Dhabi. Potential travel across properties in the Emirate.<br>한국어와 영어 모두 가능한 UAE 호텔리어분을 찾고 있습니다. 아부다비 근무.#Hospitality #Abu Dhabi #UAE #Hotel Tech #Hiring #호텔 #한국
Search<br><br>jobs<br><br>1,156<br><br>Explore<br><br>companies<br><br>52<br><br>Join talent network<br><br>Talent<br><br>Field Operations Specialist (UAE)<br><br>Chaos<br><br>Operations<br><br>United Arab Emirates<br><br>Posted on Jul 21, 2026<br><br>CHAOS Industries is redefining modern defense with a multi-product portfolio that gives the ultimate advantage—domain dominance. The company's products are powered by Coherent Distributed Networks (CDN™), empowering warfighters, commercial air operators, and border protection teams to act faster, adapt rapidly, and stay ahead of evolving threats.<br><br>CHAOS Industries was founded in 2022 and has raised a total of $1 billion in funding from leading investors, including 8VC, Accel, and Valor Equity Partners. The company is headquartered in Los Angeles, with offices in Washington, D. C., San Francisco, San Diego, Seattle, and London. For more information, please visit www.chaosinc.com.<br><br>Role Overview<br><br>The Field Operations Specialist – UAE & Middle East serves as the in-theatre operational backbone of CHAOS Industries' growing presence across the Gulf and wider region. Reporting directly to and supporting our senior deployed representative in the UAE, you will be the on-the-ground force multiplier that keeps our systems running, our customers confident, and our deployments executing flawlessly.<br><br>This is not a desk role. You will be hands-on with hardware in the field, embedded alongside military and government customers, and comfortable operating with a high degree of autonomy when the lead is engaged elsewhere. You are someone who brings calm and competence to complex environments — technically literate enough to troubleshoot a system integration issue, operationally sharp enough to plan and coordinate a multi-site deployment, and culturally aware enough to build trusted relationships across the region.<br><br>This role sits within the Operations & Training group on the Mission team, with a dotted line to CHAOS Industries' UK & Europe leadership.<br><br>Responsibilities<br><br>Deployment & Field Operations - You will plan, coordinate and execute CHAOS system deployments across the UAE and wider Middle East — from pre-deployment readiness through to customer handover. When the senior representative is unavailable, you lead. You are the person who makes sure everything is in the right place, in the right condition, at the right time. Technical Support & Systems - You will develop genuine hands-on familiarity with CHAOS hardware and software, capable of setting up systems, running configuration, and resolving first-line issues in the field without needing to call home. You don't need to be a software engineer, but you must be comfortable in a Linux terminal, with networking fundamentals, and with hardware that doesn't always behave. Customer Relationships & Mission Success - You will be the customer's most reliable point of contact for day-to-day operational matters — building trusted relationships with military and government counterparts across the region, capturing feedback systematically, and feeding it back to CHAOS product and engineering teams. You represent CHAOS in the field; how you show up matters. Regional Coordination - Beyond your core deployment responsibilities, you will support demonstrations, coordinate logistics for visiting CHAOS teams, and maintain awareness of the regional operating environment. You will also manage in-country administrative and compliance requirements to support a professional, low-friction CHAOS presence across the Gulf.<br><br>Minimum Requirements<br><br>3+ years of experience in a field operations, systems support, or technical operations role — ideally within defence, government technology, or a mission-critical environment. Proven ability to operate independently and make sound decisions in ambiguous, fast-moving field environments. Sufficient technical aptitude to set up, configure, and conduct first-line troubleshooting of complex hardware/software systems; comfortable with networking fundamentals and basic Linux environments. Experience planning and coordinating logistics for overseas operational deployments, including risk management for personnel and equipment. Strong interpersonal and communication skills — able to build genuine trust with military and government customers, and to communicate clearly up the chain to leadership. Willingness to travel extensively across the Middle East region (up to 50%), sometimes at short notice and to remote locations. Culturally fluent and professionally composed in Gulf operating environments. Eligible to obtain and maintain relevant security clearances.<br><br>Preferred Requirements<br><br>Military background, ideally with operational experience in the Middle East or Gulf region. Previous FSR, FAE, or field operations experience supporting hardware-centric defence or sensor systems. Familiarity with radar, RF, UAS, C2 systems, or AI-enabled sensing platforms. Arabic language skills or extensive prior experience working with Gulf defence establishments. Bachelor's degree in Engineering, Military Science, Computer Science, or a related field (not required — equivalent operational experience equally valued). Experience working with or alongside EDGE Group, UAE Armed Forces, or regional equivalents.<br><br>Why CHAOS?<br><br>Health Benefits: private medical, dental and vision benefits (for employees & dependents) will be 100% paid for by the company Additional benefits: 5% pension match Compensation Components: competitive base salaries, generous pre-IPO stock option grants, relocation assistance + (coming soon!) annual bonuses Team Growth: 350 employees and counting across 5 global offices <br><br>Recruiting Agencies: CHAOS Industries does not accept unsolicited resumes or outreach. Unsolicited submissions will not be reviewed or compensated.<br><br>See more open positions at Chaos
<ul><li><p><strong>1. Learning Design & Digital Learning</strong></p><ul><li><p>Design, develop and continuously improve engaging learning solutions using adult learning principles.</p></li><li><p>Convert classroom and technical training into digital learning solutions that support knowledge transfer and learner engagement.</p></li></ul><p><strong>2. Learning Systems & Technology</strong></p><ul><li><p>Administer and optimize the Learning Management System (LMS) and other learning technologies.</p></li><li><p>Manage digital learning content, course updates, version control and learning platform administration.</p></li><li><p>Support learning technology projects, system enhancements, testing and user adoption.</p></li></ul><p><strong>3. Learning Administration & Coordination</strong></p><ul><li><p>Oversee the administration and coordination of learning activities to ensure programs are delivered efficiently and accurately.</p></li><li><p>Supervise learning records, enrolments, attendance, certifications, training documentation and digital learning resources.</p></li><li><p>Provide guidance and support to L&D Coordinators and administrators to ensure consistent learning administration practices.</p></li><li><p>Monitor learning schedules, workflows and operational processes to improve efficiency and learner experience.</p></li></ul><p><strong>4. Reporting & Learning Analytics</strong></p><ul><li><p>Maintain accurate learning data across all learning platforms.</p></li><li><p>Produce dashboards and reports that measure participation, compliance, learner engagement and programs effectiveness.</p></li><li><p>Identify opportunities to simplify processes through automation and improved learning technologies.</p></li></ul><p><strong>5. Stakeholder Support & Business Partnership</strong></p><ul><li><p>Partner with HR, IT, department leaders and subject matter experts to translate business requirements into practical learning solutions and digital system improvements.</p></li><li><p>Promote adoption of digital learning platforms through communication, guidance and user support.</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Human Resources, Education, Psychology, or a related field.</li><li>Master's degree or relevant postgraduate qualification in L&D is a plus.</li><li>Professional certifications such as CPTD (Certified Professional in Talent Development) or equivalent.</li><li>Minimum 5 years of progressive experience in Learning & Development roles, preferably within a corporate setting.</li></ul>
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<span></span><p><span><strong>General Purpose</strong></span><br><span>As a Senior Specialist DTC Analytics at adidas, you are part of the delivery of cutting-edge analytics services to stakeholders, enabling them to make fact-based decisions. Based on a defined data source, you contribute to the generation of insights that help adidas better understand the consumer, expand reach, increase customer engagement and advocacy and ultimately drive sales. You are part of the team that informs the adidas digital strategy and provides the factual basis for future consumer experiences and site development.</span></p><br>
<p><span><strong>Key Responsibilities </strong></span><br><span><strong>Scope: Contribution to a specific analytic deliverables or services</strong></span></p><br>
<p><span><strong>1. Analytics</strong></span><br><span> Conduct collection, tracking, mining and analysis of data and generation of fact-based insights, using a single data source. </span><br><span> Provide analytics services to stakeholders within DBC, e.g. agile cells, or outside DBC, e.g. Business Units or Newsrooms, within the scope of your work. Support DBC or BU teams to increase reach, engagement, buy and advocacy and inform DBC strategy.</span><br><span> Carry out assigned tasks for projects in areas such as analytics implementation, database integration, marketing attribution, tag management, qualitative data, etc.</span></p><br>
<p><span><strong>2. Consulting</strong></span><br><span> Support defined group of stakeholders in setting up performance measurements using digital analytics, and enabling them to derive trends and opportunities.</span><br><span> Translate gathered insights into engaging, actionable and easy to digest insights presentations including visualization.</span><br><span> Build trust with stakeholders in your scope of responsibility to facilitate actionability of insights.</span><br><span> Help establish a fact-based culture in the organization by continuously improving data driven decision processes.</span></p><br>
<p><span><strong>3. Reporting</strong></span><br><span> Support implementation and drive optimization of reporting structures within your area of responsibility.</span><br><span> Contribute to the development of best practice guidance for markets and other adidas stakeholders to maximize the use of analytics capabilities.</span></p><br>
<p><span><strong>4. Innovation</strong></span><br><span> Build an internal network to increase knowledge of the digital ecosystem, and digital analytics in particular.</span><br><span> Support the use of AI-enabled approaches to automate recurring reporting activities and accelerate the generation of actionable insights.</span></p><br> <p><span><strong>Key Relationships: </strong></span><br><span> Data Science Team</span><br><span> Tech Team</span><br><span> BUs and Markets </span><br><span> DBC Strategy, Ecosystem and Experience Design Teams</span><br><span> DBC Product Teams</span></p><br>
<p><span><strong>Education & Professional Experience</strong></span><br><span> University degree in the field of Business or equivalent </span><br><span> 2+ years of experience in Digital Analytics</span><br><span> Experience with digital marketing in a brand environment</span><br><span> Experience in eCommerce environment </span></p><br>
<p><span><strong>Soft-Skills</strong></span><br><span> A passion for delivering data-based recommendations for quantifiable improvements in business results and consumer satisfaction.</span><br><span> Good communication skills, comfortable presenting complex topics to stakeholders at various organizational levels both in person and remotely</span><br><span> Good presentation skills and story-telling</span></p><br>
<p><span><strong>Hard-Skills</strong></span><br><span> Basic Experience with analytics tools and disciplines (web, eCom, social, mobile, sentiment, paid media, SEO, SEM, CRM, SQL etc.).</span><br><span> Basic Experience with visualization techniques. </span><br><span> Basic Experience with data analysis tool(s) e.g. Power BI</span><br><span> Solid project management skills, including the ability to work on several projects simultaneously</span><br><span> Proficient in MS Office</span><br><span> Fluent English both verbally and written</span></p><br>
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<p><strong>Job Description:</strong></p><br><p>The Information Security Specialist supports the Information Security Manager in strengthening UAEU’s overall cybersecurity posture. This role ensures effective implementation and continuous improvement of the ISMS aligned with ISO/IEC 27001:2022, UAE IA Standards, and government regulations. It oversees information security governance, risk management, and compliance activities. The specialist conducts security assessments and supports internal and external audits. The role monitors risk posture and maintains the information security risk register. It coordinates investigation of significant security incidents and recommends corrective actions. The position ensures security controls are properly designed, implemented, and monitored. It supports third-party and vendor security risk assessments. The specialist contributes to policy development, awareness initiatives, and regulatory reporting. The role collaborates with IT, SOC, and business units to protect institutional data and research assets. • Support the Information Security Manager in implementing, maintaining, and continuously improving UAEU’s Information Security Management System (ISMS) in alignment with ISO/IEC 27001:2022, UAE IA Standards, and applicable regulations. • Develop, review, and maintain information security policies, standards, procedures, and technical security baselines. • Conduct information security risk assessments for systems, projects, and cloud initiatives, and maintain the Information Security Risk Register. • Monitor the University’s cybersecurity risk posture and provide risk analysis and recommendations to the Information Security Manager and senior management. • Perform security control assessments, compliance reviews, and gap analyses to ensure effective implementation of security measures. • Support internal and external audits by preparing documentation, evidence, and remediation plans. • Oversee vulnerability management activities, validate remediation efforts, and report on risk exposure trends. • Coordinate and support investigation of significant cybersecurity incidents, ensuring proper documentation, root cause analysis, and corrective actions. • Review system architectures, infrastructure changes, and new technology deployments to ensure security-by-design principles are applied. • Conduct third-party and vendor security assessments, review security requirements in contracts, and monitor ongoing compliance. • Ensure effective implementation of technical and administrative controls including access management, encryption, logging, and monitoring. • Support security awareness, education, and phishing simulation programs across the University. • Prepare periodic security dashboards, compliance reports, and risk summaries for management and regulatory authorities. • Collaborate with IT, SOC, data owners, and business units to strengthen control effectiveness and operational resilience. • Promote continuous improvement of UAEU’s cybersecurity capabilities, governance practices, and regulatory compliance. • Perform any additional information security duties as assigned by the Information Security Manager or management. </p><br><p><strong>Minimum Qualifications:</strong></p><br><p>Bachelor’s degree in computer science, Information Technology, Cybersecurity </p><br><p><strong>Experience/Skills:</strong></p><br><p>3+ years in a similar role. </p><br><p><strong>Preferred Qualifications:</strong></p><br><p>Bachelor’s degree in computer science, Information Technology, Cybersecurity </p><br> </div>
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<span>ROLE PURPOSE The Senior Paid Media Specialist is a hands-on operator inside Driven's Performance Marketing & Growth function - one of two specialists reporting directly to the Head of Performance Marketing & Growth.<br> Working to the channel strategy, budgets and targets set by the Head, the role plans, buys and optimises media across Meta, Google Ads, TikTok, Snapchat, LinkedIn, X and programmatic (DV360), turning approved budget into qualified buyer, seller and tenant leads at or below target cost per lead.<br> It matters because paid media is Driven's most scalable demand channel, and disciplined in-platform execution is what converts the growth plan into pipeline.<br> KEY RESPONSIBILITIES Campaign Strategy & Execution Execute the quarterly channel plan set by the Head of Performance Marketing & Growth: plan, launch and optimise full-funnel paid campaigns across your assigned channel portfolio (split across Meta, Google Ads - Search, PMax, YouTube - TikTok, Snapchat, LinkedIn, X and programmatic/DV360), mapped to off-plan launches, exclusive listings and leasing demand Build audience strategies - geo, language, in-market, lookalike and CRM-based retargeting - tuned to Dubai's international buyer segments (GCC, UK, Europe, India, China, Russia/CIS) Translate campaign briefs from the Head of Performance Marketing & Growth and sales leadership into channel plans with forecast leads, CPL and spend by platform Deliver the paid-media workstreams of the growth experimentation roadmap: run structured A/B and incrementality tests on creative, copy, landing pages and bidding strategies, and document winning variants for scaling Budget & Performance Management Manage the monthly budget allocated to your channel portfolio by the Head of Performance Marketing & Growth, pacing spend daily and recommending reallocations to the best-performing mix Deliver the CPL, ROAS and lead-quality targets set in the quarterly growth plan by channel and campaign, reconciling platform-reported results against CRM-verified qualified leads with the BI Analyst (Marketing) Maintain accurate conversion tracking - pixels, server-side events (CAPI), GA4, UTM governance and CRM lead-source mapping - with the GIT team Feed the weekly growth scorecard with accurate channel data and produce the monthly paid media performance report for the Head of Performance Marketing & Growth with insights, anomalies and next-month plan Creative & Cross-Team Collaboration Brief the design and production teams on ad creative requirements per platform spec, and feed performance data back to improve creative win rates Coordinate with the Content Manager and Web Content Specialist so landing pages, lead forms and listing pages convert paid traffic efficiently Peer-review the other Paid Media Specialist's campaign builds before spend goes live - every launch is QA'd by the second operator or the Head Adopt and operationalise the automation and AI tooling introduced by the Head of Performance Marketing & Growth (bid automation, predictive audiences, creative testing tools) within day-to-day campaign operations Compliance & Platform Discipline Ensure every property ad carries a valid Trakheesi permit number and complies with RERA advertising rules and platform property-ad policies Maintain account hygiene, naming conventions and access governance across all ad accounts, Business Managers and DV360 seats Stay ahead of platform updates, privacy changes (ATT, cookie deprecation) and UAE digital advertising norms, adapting tactics proactively WHAT WE OFFER Competitive salary, based on experience Comprehensive benefits package including medical insurance, flight allowance, and employment visa - per UAE Labour Law and Driven policy A senior operator seat with direct exposure to the Head of Performance Marketing & Growth and a clear runway as the function scales Fast-paced, innovation-led environment with access to proprietary technology, an in-house marketing team, and the Forbes Global Properties network.<br> CAREER PATH Progression is from paid media specialist roles into this senior operator seat, and onward to Performance Marketing Lead if a deputy layer is introduced as the function scales, or toward Head of Performance Marketing & Growth.<br> REQUIREMENTS 5+ years of hands-on paid media / performance marketing experience across social, search and programmatic channels Proven hands-on command of Meta Ads Manager, Google Ads, TikTok Ads Manager, Snapchat Ads, LinkedIn Campaign Manager and X Ads; DV360/programmatic experience a strong advantage Track record managing six-figure (AED) monthly budgets with documented CPL/ROAS improvement Strong analytical skills: GA4, conversion APIs, UTM governance, spreadsheet modelling and dashboard tools (Looker Studio or similar) Experience generating real estate or high-ticket leads and reconciling platform data with a CRM Understanding of UAE real estate advertising compliance, including Trakheesi permit requirements for property ads Sharp copy judgement and ability to brief creative teams precisely; comfortable operating within a defined growth plan and reporting cadence English required; additional languages relevant to Dubai buyer markets are an advantage</span> </div>
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<span>Purpose • The Corporate Secretary - Governance Specialist plays a critical role in maintaining and enhancing the Emirates Investment Authority’s (EIA) compliance with governance standards and legal frameworks.<br> • By ensuring the organization’s practices align with UAE regulations, international benchmarks, and best practices in governance, this position supports the strategic and operational decision-making processes at the highest level.<br> • The role also involves fostering robust relationships with government authorities, overseeing statutory obligations, and ensuring the effective functioning of Board and committee operations.<br> • In addition to being a governance advisor, the Corporate Secretary is a key advocate for organizational integrity and transparency, aligning all practices with EIA's overarching strategic goals.<br> Strategic Responsibilities • Serve as the principal advisor to the Executive Board Committee and senior management on corporate governance matters, providing strategic insights and recommendations to align governance practices with UAE federal laws, international standards, and the EIA's long-term goals.<br> • Lead the development, implementation, and periodic review of governance policies, ensuring they reflect the operational nuances of a sovereign wealth fund while complying with legal mandates.<br> • Actively monitor the organization’s adherence to statutory and regulatory requirements, ensuring timely submissions, filings, and compliance reports to relevant authorities.<br> • Collaborate with internal stakeholders to ensure governance strategies support the EIA's investment and operational goals, fostering an environment of accountability and ethical leadership.<br> Core Responsibilities • Plan, coordinate, and facilitate Board and committee meetings, ensuring seamless logistics, comprehensive agenda preparation, and timely distribution of materials.<br> • Accurately document minutes of meetings, capturing all discussions, decisions, and resolutions in both English and Arabic, while maintaining an unwavering commitment to confidentiality and precision.<br> • Oversee the archiving of Board proceedings and corporate documents, ensuring their secure storage and compliance with document retention policies.<br> • Draft, review, and translate legal and governance documents, including contracts, memorandums, policies, and correspondence, ensuring accuracy, legal compliance, and cultural relevance in both Arabic and English.<br> • Ensure all corporate documentation submitted to government authorities meets the required standards, fostering positive and efficient communication with regulatory bodies.<br> People & Leadership Responsibilities • Design and deliver targeted training sessions for Board members and staff to strengthen their understanding of governance principles, statutory requirements, and ethical practices.<br> • Foster an organizational culture of governance excellence through regular workshops and awareness programs, ensuring a unified approach to compliance and accountability.<br> • Act as a mentor to junior staff, guiding them in governance-related tasks and ensuring knowledge transfer to build a robust pipeline of governance professionals.<br> Education & Qualifications • Bachelor’s degree in Law, Business Administration, or a related field.<br> • Advanced professional certification in governance (e.<br>g., ICSA, IOD, or equivalent) is highly desirable and indicative of expertise.<br> Experience Requirements • A minimum of 8 years of professional experience in governance, corporate secretarial roles, or compliance management, preferably within sovereign wealth funds, listed entities, or financial institutions in the UAE.<br> • Demonstrated success in drafting and managing complex legal documentation and liaising effectively with government entities and regulatory authorities.<br> Technical Expertise / Skills / Knowledge • Native-level fluency in Arabic and English, with advanced capabilities in legal drafting, formal correspondence, and document translation.<br> • Expertise in governance software, board management tools, and Microsoft Office Suite, ensuring efficient governance operations.<br> • In-depth understanding of UAE corporate and governance laws, coupled with knowledge of global governance frameworks and practices.<br> Internal Interfaces • Board of Directors • Executive Committee • Legal and Compliance Department • Finance and Strategy/PMO Departments • Human Resources for governance-related training and policy compliance External Interfaces • UAE government entities such as Ministries, Federal Regulatory Authorities, and Judicial Bodies • Legal advisors and governance consultants • Regional and international governance organizations and sovereign wealth fund networks Management Accountability • Ensure compliance with UAE governance laws, statutory obligations, and corporate legal requirements.<br> • Strengthen the organization's governance framework by embedding best practices in Board operations, policy implementation, and regulatory compliance.<br> • Lead the development of governance training programs and policy updates to align with evolving regulatory standards.<br> • Oversee governance-related document management, ensuring secure and efficient archival processes.<br> • Foster a transparent and accountable governance culture within EIA, ensuring ethical leadership.<br> • Manage legal risks related to corporate governance and regulatory compliance.<br> • Ensure timely and accurate filing of statutory and regulatory reports to relevant authorities.<br> • Enhance the organization’s governance maturity by adopting innovative and technology-driven governance solutions.<br></span> </div>
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<span>We are looking for an experienced HR – Workforce Planning professional.<br> The ideal candidate will have strong experience in workforce planning, manpower analysis, HR analytics, and organizational planning.<br> Job Purpose To implement workforce-planning policies and procedures, analyze manpower requirements, support job-description development, assess workforce and Emiratization indicators, and provide recommendations aligned with strategic objectives.<br> Key Responsibilities Implement workforce-planning policies, procedures, projects, and approved completion targets.<br> Identify the organization's strategic direction, future workforce requirements, and the competencies needed to deliver planned objectives.<br> Study and determine manpower needs in coordination with organizational units and in line with the strategic workforce-planning framework.<br> Maintain an accurate inventory of current vacancies and submit details to responsible stakeholders.<br> Analyze staffing levels, workforce supply and demand, productivity, turnover, retirement, attrition, and future capability gaps.<br> Prepare and update job descriptions, workforce structures, position data, and related planning documentation.<br> Analyze Emiratization reports and indicators and submit recommendations and proposals to the line manager.<br> Respond to employee and stakeholder enquiries regarding federal government workforce-planning procedures and systems.<br> Prepare workforce dashboards, scenarios, forecasts, risk assessments, and management reports to support decision-making.<br> Ensure workforce plans are aligned with the approved budget, organizational structure, strategic plan, and operational requirements.<br> Coordinate with recruitment, finance, organizational development, and business units to implement approved manpower plans.<br> Perform other related duties assigned by the line manager.<br> Minimum Qualification / Experience Master’s degree in Human Resources with at least 2 years of experience; or Bachelor’s degree in Human Resources with at least 4 years; or Diploma in Human Resources with at least 6 years Preferred Certifications CIPD Level 5 or 7, SHRM-CP, HR professional certification, HR Management Diploma, workforce planning or HR analytics credentials are preferred.<br> Required Knowledge and Skills Strong knowledge of workforce planning, manpower budgeting, organizational structures, job evaluation, competencies, and HR analytics.<br> Ability to analyze workforce data, develop forecasts and scenarios, and convert findings into practical recommendations.<br> Advanced Microsoft Excel skills; experience with Power BI, HR dashboards, ERP, or HR information systems is preferred.<br> Good understanding of Emiratization and UAE government workforce-planning practices.<br> Strong analytical thinking, attention to detail, stakeholder engagement, and report-writing skills.<br> Fluent English; Arabic is highly preferred.<br></span> </div>
Customer Experience Specialist - Open Finance<br>Al Etihad Payments empowers employees to work in an environment that best promotes their productivity and well-being, while providing high-quality workplace and fantastic professional experience.<br>|Get to Know UsAl Etihad Payments is the UAE’s designated retail payments entity, dedicated to developing and operating world-class infrastructure, standards, and solutions for the UAE Economy. Al Etihad Payments is a subsidiary of the Central Bank of the UAE, strongly supported by the UAE Government.<br>Al Etihad Payments is the UAE’s designated retail payments entity, dedicated to developing and operating world-class infrastructure, standards, and solutions for the UAE Economy. Al Etihad Payments is a subsidiary of the Central Bank of the UAE, strongly supported by the UAE Government.<br>Our employees are committed to work with licensed financial institutions and other payment service providers to foster innovation and deliver excellent financial services to all in the UAE, efficiently and without friction.<br>Al Etihad Payments supports the government’s objectives of a cashless society, national digitization, and the Central Bank of the UAE objective of being a top ten central bank globally.<br>|Our Culture We are a collaborative, diverse and passionate group of individuals that works as one team. We support one another, make impactful contributions to the organization, and develop and nurture meaningful connections across the payment’s ecosystem!<br>|About the role Support Open Finance CX governance by reviewing customer journeys submitted by LFIs and TPPs, ensuring alignment with CX standards and helping deliver consistent, customer-friendly experiences across the ecosystem.<br>|What You’ll Do-Perform detailed CX reviews of submitted journeys, screens, and flows-Validate compliance with CX standards and usability expectations-Analyze consent, authentication, data sharing, payments, banking and insurance journeys-Document findings clearly and consistently across multiple institutions-Support certification tracking and issue resolution<br>|Minimum Qualifications Bachelor's degree in Human Computer Interaction, Service Design, Information Systems or any related field1-3 years’ experience in Digital / Mobile banking, Onboarding journeys, Cards / Payments, Customer service transformation<br>|Technical and Behavioral Skills Attention to detail-Enjoys structured analysis and reviews-Strong written communication-Logical thinking-Customer empathy-Ability to learn standards deeply<br>|What you can expect from us Modern work environment with level of flexibility;Dynamic and motivated team of colleagues working towards achieving UAE National Objectives;Competitive compensation package, including annual bonus and additional benefits like child educational allowance and annual flight tickets (where eligible);Comprehensive health insurance coverage;
( 20313 )<br><br>At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.<br><br>Glistening on a private apex of Palm Island, One&Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.<br><br>With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic seasonal opportunity for a Retailer Specialist to join our Spa Team at One&Only The Palm Resort in Dubai.<br><br>As part of our continued global growth, you will play a pivotal role in delivering exceptional guest experiences that reflect the elegance and excellence of our brand. As a Retailer Specialist, you will be responsible for creating personalized retail experiences, recommending wellness and skincare products, and building strong relationships with guests through expert product knowledge and attentive service. Beyond providing a warm and welcoming environment, you will contribute to the commercial success of the Spa by maximizing retail sales, identifying upselling opportunities, promoting spa treatments and wellness services, and supporting cross-promotional initiatives across the resort. Your passion for guest engagement and results-driven approach will help enhance guest satisfaction while achieving business objectives.<br><br>Key Responsibilities<br><br> Provide a consistently exceptional level of guest service in line with One&Only brand standards, ensuring every guest receives a warm, personalized, and memorable experience. Deliver expert advice on spa, wellness, skincare, and lifestyle products, helping guests select products best suited to their individual needs and preferences. Actively promote spa services and retail products, driving revenue through effective upselling, cross-selling, and personalized recommendations. Achieve and exceed retail sales targets while supporting the overall commercial objectives of the Spa and resort. Maintain comprehensive knowledge of all retail products, spa treatments, promotions, and wellness offerings to confidently engage and educate guests. Build strong guest relationships through professional consultations, follow-ups, and exceptional service standards, encouraging repeat business and guest loyalty. Ensure retail displays, merchandising standards, and product presentations are maintained to the highest level, reflecting the luxury positioning of the brand. Monitor stock levels, conduct inventory counts, and coordinate with the Spa Management team to ensure products are replenished and available at all times. Process retail transactions accurately and efficiently while maintaining proper cash-handling and point-of-sale procedures. Support promotional campaigns, seasonal launches, and special events designed to increase retail performance and guest engagement. Ensure seamless coordination with Spa Therapists, Receptionists, and other resort departments to enhance the overall guest journey and maximize business opportunities. Maintain a well-organized and welcoming reception and retail area, managing guest inquiries, bookings, and records efficiently. Handle guest feedback and concerns professionally, ensuring timely resolution and maintaining the highest levels of guest satisfaction. Maintain cleanliness, hygiene, and presentation standards throughout the retail and guest-facing areas in accordance with resort policies and procedures. Stay up to date with industry trends, new product developments, and wellness innovations to consistently deliver an elevated guest experience. Comply with all company policies, health and safety regulations, and brand standards at all times. <br><br>Candidate Requirements<br><br> Minimum of 1–2 years of experience in a Spa Retail Specialist, Spa Reception, Beauty Advisor, Luxury Retail, or similar guest-facing role within a luxury resort, wellness center, spa, or five-star hotel. Strong knowledge of skincare, wellness, beauty, and lifestyle products, with a genuine passion for the luxury spa and wellness industry. Proven track record in retail sales, upselling, and cross-selling, with the ability to achieve and exceed sales targets. Excellent product consultation skills, with the ability to confidently recommend products tailored to individual guest needs. Energetic, proactive, and service-oriented, with outstanding interpersonal, communication, and relationship-building skills. Professional fluency in spoken and written English; additional languages are highly desirable. Strong organizational skills with the ability to multitask effectively in a fast-paced luxury environment. Proficient in Microsoft Office applications, point-of-sale (POS) systems, and spa management software. Previous experience within the Middle East/GCC region is preferred. Impeccable grooming standards and professional appearance in line with luxury hospitality brand expectations. Strong attention to detail and commitment to delivering exceptional guest experiences while contributing to the commercial success of the Spa. <br><br>At One&Only, creating JOY is at the heart of everything we do. If you are passionate about going beyond expectations, thrive on delivering excellence down to the finest detail, and bring positivity and energy to every task, we would love to hear from you.<br><br>Please apply directly through this website and submit your most recent CV.<br><br>We Thank You for your interest at Kerzner –One&Only Resorts. Please note that only shortlisted candidates will be contacted.<br><br>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
Why Join PMK<br><br>PMKConsult is an award-winning project, commercial and design management consultancy with offices in the UAE, KSA and the UK, with a project footprint that exceeds 4.5 million sqm and a project portfolio value exceeding USD $8 billion.<br><br>We're proud of our strong company culture. We actively build a positive and collaborative working environment by bringing in people who encourage and support their teammates, take full ownership, proactively solve problems and focus on results. <br><br>What You Will Be Doing<br><br>You will be primarily responsible for supporting Hiring Managers in attracting, identifying, and securing high-quality talent through proactive headhunting and candidate sourcing. The role focuses on conducting initial screenings, preparing qualified candidate shortlists, and facilitating the effective assessment and selection of suitable candidates to fill vacancies within agreed timelines. Working closely with Hiring Managers, you will provide end-to-end recruitment support for each vacancy, ensuring that hiring requirements are clearly understood and successfully met.<br><br>Key Responsibilities<br><br>Source and headhunt candidates through Linked In Recruiter and other channels. Conduct initial screenings and prepare qualified shortlists. Build and maintain talent pipelines. Partner with Hiring Managers to fill vacancies within agreed timelines. Work closely with the Recruitment Administrator and HR team Prepare reports and maintain accurate recruitment records in the ATS. <br><br>Requirements<br><br>Experience & Background<br><br>2 - 4 years' recruitment or talent acquisition experience, preferably within construction consultancy, engineering, project management, or a related sector. Proficient in Linked In Recruiter and Applicant Tracking Systems (Workable preferred). Strong communication, organizational, time management, attention to detail, and a proactive, solutions-focused approach. Proven experience in headhunting, sourcing, screening, and shortlisting candidates. Demonstrated ability to build talent pipelines and partner effectively with Hiring Managers. CIPD qualification or membership is beneficial but not mandatory
Join our team as a Talent Acquisition Specialist and help connect great people with exciting career opportunities. Support the hiring process by reviewing applications, coordinating interviews, maintaining candidate records, and assisting with recruitment activities in a fast-growing environment. Qualifications: No experience required. We welcome motivated individuals with basic computer skills, strong communication, attention to detail, and a willingness to learn. Full training and ongoing support are provided.
General Overview:<br>We are hiring for our client, a leading and fast-growing healthcare organization in Dubai, seeking an accomplished Specialist Dermatologist to join its expanding team. This is an outstanding opportunity for a commercially driven dermatologist with a strong reputation in the GCC market to become part of a high-performing clinic known for delivering exceptional patient care and advanced aesthetic treatments.<br>The successful candidate will play a key role in providing world-class medical and aesthetic dermatology services while contributing to the clinic's continued growth, mentoring clinical teams, and enhancing the overall patient experience.<br>Key Responsibilities:<br>Perform a wide range of medical and aesthetic dermatology procedures while maintaining the highest clinical standards. Build long-term patient relationships by delivering exceptional consultations, treatments, and follow-up care. Contribute to the commercial success of the clinic through strong patient retention and revenue generation. Provide clinical leadership by mentoring and supporting junior doctors and clinical staff. Collaborate with multidisciplinary teams to enhance clinical outcomes and operational excellence. Drive continuous improvements in patient care, clinical processes, and service quality. Represent the clinic professionally within the community and across appropriate digital platforms.<br>Key Requirements:<br>DHA Licensed Specialist Dermatologist – Mandatory. Minimum 5 years of experience practicing as a Specialist Dermatologist. Applications from GP Aesthetic Physicians will not be considered. Strong background in both medical and aesthetic dermatology with an established patient base in the region. Proven ability to generate significant monthly clinical revenue and contribute to business growth. Fluency in Arabic and English is mandatory. Previous leadership experience with the ability to mentor, develop, and inspire clinical teams. Experience in a senior clinical leadership or Clinic Director role is highly advantageous. Active professional brand or strong social media presence within the aesthetics field is an advantage. DOH License is considered a strong advantage. Commercially minded with excellent communication, relationship-building, and patient management skills. Ability to thrive in a fast-paced, high-performance healthcare environment. Available to work Sundays and able to join within a short notice period.
About the Role Bin Murshed Group is seeking an experienced and proactive Talent Acquisition Specialist to lead end-to-end recruitment across multiple business units. The ideal candidate will have strong experience in sourcing, headhunting, stakeholder management, and managing multiple vacancies simultaneously within a fast-paced environment. If you are passionate about identifying top talent and building high-performing teams, we'd like to hear from you. Key Responsibilities Manage the full recruitment lifecycle from manpower request to onboarding. Partner with hiring managers to understand hiring requirements and workforce planning. Source candidates through Linked In Recruiter, job portals, referrals, recruitment agencies, and direct headhunting. Screen CVs, conduct interviews, and evaluate candidate suitability. Coordinate interviews with hiring managers and senior management. Conduct reference checks and employment verification. Prepare interview evaluation reports and hiring recommendations. Negotiate salary offers within approved budgets. Build and maintain a strong talent pipeline for current and future hiring needs. Develop sourcing strategies for difficult-to-fill positions. Promote employer branding through recruitment campaigns and social media. Maintain recruitment reports, hiring metrics, and ATS records. Ensure compliance with UAE Labour Law and company recruitment policies. Monitor recruitment KPIs such as Time-to-Fill, Cost-per-Hire, and Source Effectiveness. Requirements Bachelor's Degree in Human Resources, Business Administration, or a related field. Minimum 2-4 years of Talent Acquisition experience in the UAE. Strong experience handling end-to-end recruitment. Hands-on experience with Linked In Recruiter, Indeed, Bayt, Naukrigulf, or other job portals. Experience using Applicant Tracking Systems (ATS). Strong knowledge of UAE labour market and recruitment practices. Excellent interviewing and candidate assessment skills. Strong communication, negotiation, and stakeholder management abilities. Ability to manage multiple vacancies under tight deadlines. Proficient in Microsoft Office (Excel, Word, Power Point). Preferred Qualifications Experience recruiting for multiple departments and business functions. Experience in headhunting passive candidates. Knowledge of recruitment analytics and reporting. What We're Looking For Energetic and self-motivated professional. Strong relationship-building skills. Excellent organizational and time-management abilities. High level of professionalism and confidentiality. Results-driven with a passion for finding top talent. advantage.
Company Description Join a globally recognized technology brand in a customer-facing retail role. If you're passionate about technology, enjoy helping people, and thrive in a fast-paced retail environment, this is a great opportunity to gain valuable experience.<br><br>Skills: Job Details:Employment Type: Temporary (6 Months) Location: Abu Dhabi and Al Ain Work Type: Part-time Joining: Immediate Requirements:Must have your own visa (Family or Golden) valid for at least 10 months Fluent in English Strong communication and interpersonal skills Previous retail or customer service experience is an advantage Role Responsibilities:Assist customers in-store with product information and support Support daily store operation Explain product features and new launches Deliver an outstanding customer experience Work Schedule:5 working days per week with 2 rotational off days (consecutive or split)6 working hours per day on a shift basis We're Looking For:Excellent communication skills A confident and positive attitude Proactive and customer-focused individuals Passion for technology and delivering exceptional service
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Specialist - Software Engineering based in United Arab Emirates.<br><br>This role offers the opportunity to design and build scalable cloud-native applications within a modern engineering environment.<br><br>You will contribute across the full software development lifecycle, from backend services and APIs to frontend experiences and cloud infrastructure.<br><br>The position focuses on developing high-performing solutions using . NET technologies, AWS services, and Agile delivery practices.<br><br>You will collaborate with distributed teams to deliver reliable, secure, and observable applications that support critical business operations.<br><br>This is an impactful opportunity for an engineer who enjoys solving complex technical challenges and working with innovative cloud architectures.<br><br>The role combines hands-on development, continuous improvement, and collaboration across engineering and technology teams.<br><br>Accountabilities<br><br>Design, develop, test, and deploy scalable full-stack applications using . NET Core, C#, AWS cloud services, and modern software engineering practices. Build and maintain cloud-native applications, including backend services, frontend components, database integrations, and serverless solutions. Develop and integrate RESTful APIs while ensuring proper documentation, scalability, security, and performance using tools such as Swagger/Open API. Implement AWS-based solutions using services including API Gateway, Lambda, Cloud Watch, X-Ray, and event-driven architectures. Consume and implement infrastructure templates using AWS CDK in collaboration with cloud engineering teams. Build, maintain, and optimize CI/CD pipelines using Git-based workflows to support efficient application delivery. Apply automated testing practices, including unit testing frameworks such as NUnit or x Unit, while maintaining strong code quality and test coverage. Follow Test-Driven Development (TDD) principles and contribute to continuous improvement across engineering processes. Participate in Agile and SAFe ceremonies, including sprint planning, reviews, retrospectives, and Program Increment (PI) planning activities. Collaborate with distributed global teams to support solution design discussions, architecture reviews, performance optimization, and observability improvements.<br><br>Requirements<br><br>5-8 years of professional software development experience with strong full-stack engineering expertise. Advanced hands-on experience with . NET Core 6/8, C#, backend development, and scalable application design. Strong knowledge of SQL, including query development, database interactions, and scripting. Experience developing APIs using AWS serverless and event-driven architectures. Practical experience with AWS services such as API Gateway, Lambda, Cloud Watch, X-Ray, and related cloud-native technologies. Experience using AWS CDK for infrastructure provisioning and consuming cloud infrastructure templates. Strong understanding of RESTful API design principles and API documentation standards. Experience creating and maintaining CI/CD pipelines and working with Git-based development workflows. Familiarity with automated testing frameworks, Test-Driven Development practices, and software quality standards. Experience working in Agile or SAFe environments, including sprint ceremonies and cross-functional collaboration. Excellent written and verbal English communication skills with the ability to work effectively in globally distributed teams. Preferred experience includes insurance or claims technology, Guidewire platforms, microservices architectures, distributed systems, and participation in solution design activities. Strong interest in application monitoring, observability, scalability, and performance optimization.<br><br>Benefits<br><br>Fully remote work model aligned with US Pacific Time business hours. Opportunity to work on cloud-native applications using modern AWS and . NET technologies. Exposure to large-scale software engineering practices, Agile methodologies, and distributed collaboration. Professional growth opportunities through hands-on work with advanced cloud architectures and development frameworks. Flexible remote environment designed to support productivity and collaboration across global teams. Opportunity to contribute to impactful technology solutions while working with experienced engineering professionals.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Role Description The Chat Support Specialist is a part-time, remote role responsible for providing timely and accurate assistance to customers through online chat channels. Day-to-day tasks include responding to inquiries, guiding users through technical or service-related issues, and escalating complex cases to appropriate teams when necessary. The specialist documents interactions, follows established procedures, and uses available knowledge bases and tools to resolve questions efficiently. This role also involves monitoring chat queues, maintaining a professional and empathetic tone, and contributing feedback to improve support processes and customer experience. Qualifications Candidates should possess strong Customer Support and Communication skills to interact effectively and professionally with a diverse customer base. Candidates should possess solid Technical Support and Troubleshooting skills to understand issues, identify root causes, and provide clear resolutions or guidance. Candidates should possess well-developed Analytical Skills to interpret customer information, recognize patterns in recurring issues, and suggest process improvements. Ability to work independently in a remote environment, manage time effectively, and handle multiple chat conversations simultaneously. Proficiency with chat platforms, ticketing systems, and basic computer applications; experience in support roles within technical or industrial sectors is beneficial. Strong written communication in English; additional language skills are an advantage. High school diploma or equivalent required; post-secondary education in technology, communications, or a related field is preferred.
Company Description Join a globally recognized technology brand in a customer-facing retail role. If you're passionate about technology, enjoy helping people, and thrive in a fast-paced retail environment, this is a great opportunity to gain valuable experience.<br><br>Skills: Job Details:Employment Type: Temporary (6 Months) Location: Abu Dhabi and Al Ain Work Type: Part-time Joining: Immediate Requirements:Must have your own visa (Family or Golden) valid for at least 10 months Fluent in English Strong communication and interpersonal skills Previous retail or customer service experience is an advantage Role Responsibilities:Assist customers in-store with product information and support Support daily store operation Explain product features and new launches Deliver an outstanding customer experience Work Schedule:5 working days per week with 2 rotational off days (consecutive or split)6 working hours per day on a shift basis We're Looking For:Excellent communication skills A confident and positive attitude Proactive and customer-focused individuals Passion for technology and delivering exceptional service
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Specialist - Software Engineering based in United Arab Emirates.<br><br>This role offers the opportunity to design and build scalable cloud-native applications within a modern engineering environment.<br><br>You will contribute across the full software development lifecycle, from backend services and APIs to frontend experiences and cloud infrastructure.<br><br>The position focuses on developing high-performing solutions using . NET technologies, AWS services, and Agile delivery practices.<br><br>You will collaborate with distributed teams to deliver reliable, secure, and observable applications that support critical business operations.<br><br>This is an impactful opportunity for an engineer who enjoys solving complex technical challenges and working with innovative cloud architectures.<br><br>The role combines hands-on development, continuous improvement, and collaboration across engineering and technology teams.<br><br>Accountabilities<br><br>Design, develop, test, and deploy scalable full-stack applications using . NET Core, C#, AWS cloud services, and modern software engineering practices. Build and maintain cloud-native applications, including backend services, frontend components, database integrations, and serverless solutions. Develop and integrate RESTful APIs while ensuring proper documentation, scalability, security, and performance using tools such as Swagger/Open API. Implement AWS-based solutions using services including API Gateway, Lambda, Cloud Watch, X-Ray, and event-driven architectures. Consume and implement infrastructure templates using AWS CDK in collaboration with cloud engineering teams. Build, maintain, and optimize CI/CD pipelines using Git-based workflows to support efficient application delivery. Apply automated testing practices, including unit testing frameworks such as NUnit or x Unit, while maintaining strong code quality and test coverage. Follow Test-Driven Development (TDD) principles and contribute to continuous improvement across engineering processes. Participate in Agile and SAFe ceremonies, including sprint planning, reviews, retrospectives, and Program Increment (PI) planning activities. Collaborate with distributed global teams to support solution design discussions, architecture reviews, performance optimization, and observability improvements.<br><br>Requirements<br><br>5-8 years of professional software development experience with strong full-stack engineering expertise. Advanced hands-on experience with . NET Core 6/8, C#, backend development, and scalable application design. Strong knowledge of SQL, including query development, database interactions, and scripting. Experience developing APIs using AWS serverless and event-driven architectures. Practical experience with AWS services such as API Gateway, Lambda, Cloud Watch, X-Ray, and related cloud-native technologies. Experience using AWS CDK for infrastructure provisioning and consuming cloud infrastructure templates. Strong understanding of RESTful API design principles and API documentation standards. Experience creating and maintaining CI/CD pipelines and working with Git-based development workflows. Familiarity with automated testing frameworks, Test-Driven Development practices, and software quality standards. Experience working in Agile or SAFe environments, including sprint ceremonies and cross-functional collaboration. Excellent written and verbal English communication skills with the ability to work effectively in globally distributed teams. Preferred experience includes insurance or claims technology, Guidewire platforms, microservices architectures, distributed systems, and participation in solution design activities. Strong interest in application monitoring, observability, scalability, and performance optimization.<br><br>Benefits<br><br>Fully remote work model aligned with US Pacific Time business hours. Opportunity to work on cloud-native applications using modern AWS and . NET technologies. Exposure to large-scale software engineering practices, Agile methodologies, and distributed collaboration. Professional growth opportunities through hands-on work with advanced cloud architectures and development frameworks. Flexible remote environment designed to support productivity and collaboration across global teams. Opportunity to contribute to impactful technology solutions while working with experienced engineering professionals.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Role Description The Chat Support Specialist is a part-time, remote role responsible for providing timely and accurate assistance to customers through online chat channels. Day-to-day tasks include responding to inquiries, guiding users through technical or service-related issues, and escalating complex cases to appropriate teams when necessary. The specialist documents interactions, follows established procedures, and uses available knowledge bases and tools to resolve questions efficiently. This role also involves monitoring chat queues, maintaining a professional and empathetic tone, and contributing feedback to improve support processes and customer experience. Qualifications Candidates should possess strong Customer Support and Communication skills to interact effectively and professionally with a diverse customer base. Candidates should possess solid Technical Support and Troubleshooting skills to understand issues, identify root causes, and provide clear resolutions or guidance. Candidates should possess well-developed Analytical Skills to interpret customer information, recognize patterns in recurring issues, and suggest process improvements. Ability to work independently in a remote environment, manage time effectively, and handle multiple chat conversations simultaneously. Proficiency with chat platforms, ticketing systems, and basic computer applications; experience in support roles within technical or industrial sectors is beneficial. Strong written communication in English; additional language skills are an advantage. High school diploma or equivalent required; post-secondary education in technology, communications, or a related field is preferred.