Quality Control Manager Jobs in UAE

ABOUT THE ROLEThe Director of Sales at AMIS Development is responsible for leading, developing, and driving the overall sales performance of the company across its portfolio of luxury residential developments. The role owns the sales strategy, revenue performance, brokerage network growth, KPI implementation, team development, and sales governance across the organization. The Director of Sales acts as the senior sales leader and ambassador for the business, ensuring the sales team consistently achieves revenue targets, maintains exceptional product knowledge, adheres to company processes, and delivers an industry-leading experience to brokers and clients alike.<br>1. RESPONSIBILITIES<br>Revenue Leadership & Sales Performance Own and deliver the overall sales revenue targets across all active AMIS Development projects. Develop and execute sales strategies to maximise bookings, conversions, and inventory absorption. Monitor sales performance daily, weekly, and monthly. Drive consistent pipeline generation across direct and broker channels. Report sales performance, forecasts, and market intelligence to senior management. Ensure all sales targets are achieved in line with company objectives and project business plans.<br>Sales Team Management & Leadership Lead, manage, and develop the AMIS sales team. Conduct daily sales meetings, pipeline reviews, forecasting sessions, and strategy discussions. Set clear expectations and performance standards across the department. Monitor individual and team KPI performance through structured reporting and scorecards. Implement performance improvement plans where required. Conduct probation reviews, performance reviews, coaching sessions, and disciplinary meetings when necessary. Recruit, onboard, and retain high-performing sales professionals. Ensure all team members maintain exceptional knowledge of AMIS, its projects, and the wider Dubai real estate market.<br>KPI Implementation & Performance Management Design, implement, and continuously improve the AMIS KPI framework. Monitor daily compliance with KPI requirements. Hold team members accountable for achieving agreed KPI targets. Identify performance gaps and implement corrective action plans. Ensure all reporting is accurate, submitted on time, and aligned with company standards.<br>Brokerage Network Growth & Strategic Partnerships Develop and maintain relationships with key brokerage owners, directors, and senior management across Dubai. Open new doors with strategic brokerages and establish new business relationships that drive revenue opportunities. Identify and activate high-performing brokerage partners capable of generating significant sales volume. Represent AMIS at brokerage presentations, networking events, launches, and industry functions. Negotiate commercial partnerships and initiatives that strengthen AMIS's market position. Ensure AMIS maintains a highly active and productive brokerage network at all times.<br>Project Launches & Market Positioning Lead the sales strategy for all project launches, groundbreaking ceremonies, broker events, and roadshows. Ensure the sales team is fully prepared and certified prior to project launches. Work closely with Marketing and Broker Relations to maximise project exposure and market penetration. Maintain a detailed understanding of competitor activity, market trends, and investor sentiment. Provide recommendations regarding pricing, incentives, inventory strategy, and product positioning.<br>Sales Governance & Compliance Ensure all sales activities comply with RERA regulations, AML requirements, company policies, and industry best practices. Oversee lead management, CRM utilization, pipeline hygiene, and sales process compliance. Ensure all sales documentation and client processes are completed accurately and professionally. Maintain high standards of professionalism, conduct, and accountability throughout the department. Business Development & Strategic Growth Identify new revenue opportunities, markets, channels, and partnerships. Support senior management in the creation and execution of long-term growth strategies. Participate in business planning, forecasting, and expansion initiatives. Continuously evaluate the effectiveness of sales processes and implement improvements where necessary.<br>2. QUALIFICATION & EXPERIENCEEducation & Certifications Bachelor's degree in business administration, Marketing, Real Estate, or a related field (required). MBA or equivalent postgraduate qualification is an advantage.

Job Title: Virtual World Story Director — 1 Position<br><br>About the Job<br><br>We are seeking a creative and visionary Virtual World Story Director to develop the narrative vision, storytelling systems and immersive experiences of virtual worlds and persistent digital environments. The successful candidate will shape how stories, characters, communities and experiences unfold within virtual spaces, creating worlds that feel coherent, meaningful, interactive and alive.<br><br>This is a hands-on, interdisciplinary role working closely with world builders, game designers, character designers, AI specialists, writers, artists, 3D designers, XR developers and product teams to transform concepts into immersive narrative environments. The role combines storytelling, world-building, interactive narrative, character development and experience design to create compelling virtual worlds that can evolve over time and respond to their audiences.<br><br>Responsibilities<br><br>Define the overall narrative vision, thematic direction and storytelling framework for virtual worlds and immersive digital environments.<br><br>Develop world concepts, histories, cultures, locations, communities, conflicts and narrative systems that establish a coherent fictional or experiential universe.<br><br>Create overarching storylines, narrative arcs, episodic content and evolving story structures for persistent virtual environments.<br><br>Design how users discover, experience and influence stories through exploration, interaction, social participation and digital characters.<br><br>Develop narrative frameworks for AI-powered characters, virtual humans, avatars and non-player characters operating within the virtual world.<br><br>Collaborate with character, environment and experience designers to ensure that visual design and narrative logic reinforce one another.<br><br>Design interactive storytelling mechanisms that allow different users to experience different narrative paths, outcomes or perspectives.<br><br>Establish the rules, history, mythology, terminology and internal logic of the virtual world.<br><br>Create and maintain world bibles, story bibles, character profiles, timelines, lore databases and narrative design documentation.<br><br>Develop quests, missions, events, social experiences, environmental storytelling and other narrative content.<br><br>Work with AI and conversational technology teams to create characters capable of participating naturally in the world's narrative ecosystem.<br><br>Design narrative experiences that can adapt to user behavior, community activity and real-time events.<br><br>Guide writers, narrative designers and creative contributors to maintain consistency across all story and content layers.<br><br>Review scripts, dialogue, character behavior, environmental storytelling and interactive sequences for narrative quality and consistency.<br><br>Collaborate with technical teams to understand the capabilities and limitations of virtual worlds, AI systems, XR platforms and interactive technologies.<br><br>Help define long-term content and storytelling strategies for worlds that evolve through continuous updates, new characters, events and user-generated activity.<br><br>Monitor audience behavior and feedback to identify opportunities for improving engagement, emotional connection and narrative depth.<br><br>Qualifications<br><br>Minimum BA/MA in Creative Writing, Screenwriting, Film, Theatre, Game Design, Narrative Design, Interactive Media, Digital Arts, Media Studies, or a related field; equivalent professional experience will also be considered.<br><br>At least 3–5 years of experience in storytelling, narrative design, game development, world-building, interactive media, immersive experiences or a related creative field.<br><br>Demonstrable experience developing complex fictional worlds, narrative systems, characters or interactive storytelling experiences.<br><br>Strong understanding of story structure, character development, world-building, dialogue and immersive narrative.<br><br>Ability to think beyond linear storytelling and design narratives that emerge through user interaction and exploration.<br><br>Strong understanding of virtual worlds, games, metaverse environments, XR, interactive media or persistent digital experiences.<br><br>Experience developing narrative documentation such as world bibles, lore systems, character bibles, timelines and narrative frameworks.<br><br>Familiarity with AI-generated characters, conversational AI, virtual humans or AI-driven interactive experiences is highly desirable.<br><br>Ability to collaborate effectively with writers, artists, game designers, 3D artists, AI specialists, developers and creative technologists.<br><br>Strong creative direction, communication and editorial skills.<br><br>Ability to balance artistic vision with technical constraints, production requirements and user experience considerations.<br><br>Experience with game engines, virtual world platforms, interactive storytelling tools or XR production is an advantage.<br><br>Understanding of social storytelling, community-driven narratives or user-generated content is an advantage.<br><br>Fluency in English; additional languages are an asset.<br><br>Portfolio demonstrating relevant narrative, world-building, game, immersive, interactive or virtual-world projects (links or PDF).<br><br>What We Offer<br><br>The opportunity to define the narrative identity and storytelling architecture of an evolving virtual world.<br><br>A highly interdisciplinary environment combining storytelling, AI, virtual humans, digital characters, 3D worlds, XR and emerging technologies.<br><br>The opportunity to create original worlds, characters, narratives and interactive experiences for international audiences.<br><br>A collaborative team of writers, artists, designers, AI specialists, developers, 3D creators and creative technologists.<br><br>Competitive compensation and access to creative and technical resources required for experimental projects.<br><br>Opportunities to work on emerging forms of interactive and AI-assisted storytelling.<br><br>Professional development opportunities and the possibility of contributing to original intellectual property, narrative universes and long-term digital experiences.<br><br>How to Apply<br><br>Please submit the following to farhang@parsikia.ir with subject line “Virtual World Story Director”:<br><br>1.<br><br>CV (max 2 pages)<br><br>2.<br><br>Cover letter (1 page) describing your relevant experience and why you are interested in directing narrative experiences for virtual worlds.<br><br>3.<br><br>Portfolio or links to 3 relevant projects demonstrating world-building, narrative design, interactive storytelling, game narrative, immersive experiences or virtual-world development.<br><br>4.<br><br>Two references (name, role, contact)<br><br>Shortlisted candidates will be invited for an interview and asked to develop a brief narrative concept for a virtual world, including its core premise, world structure, key characters and an example of an interactive story experience.<br><br>We welcome applications from storytellers, writers, game designers, narrative designers, world-builders, creative directors and interdisciplinary practitioners who are interested in shaping the future of storytelling in virtual worlds.

<br><p><strong>Fleet Management</strong></p><ul><li><p>Maintain an updated inventory of all company vehicles, equipment, and machinery.</p></li><li><p>Monitor vehicle utilization and ensure efficient allocation across projects and departments.</p></li><li><p>Coordinate preventive maintenance, servicing, repairs, and inspections.</p></li><li><p>Ensure all vehicles and machinery are in safe and roadworthy condition.</p></li><li><p>Monitor fuel consumption and mileage records.</p></li><li><p>Investigate and report vehicle breakdowns, accidents, and damages, and coordinate necessary repairs.</p><br></li></ul><p><strong>Vehicle Documentation & Compliance</strong></p><ul><li><p>Monitor and process vehicle registration renewals.</p></li><li><p>Coordinate insurance renewals and claims.</p></li><li><p>Ensure all permits, licenses, and government documentation remain valid.</p></li><li><p>Maintain accurate records of registration, insurance, maintenance, and service history.</p></li><li><p>Coordinate with the PRO and relevant government authorities for vehicle-related documentation.</p></li></ul><p><strong>Driver Coordination</strong></p><ul><li><p>Prepare daily and weekly driver schedules.</p></li><li><p>Assign drivers based on operational requirements.</p></li><li><p>Plan and optimize transportation routes for maximum efficiency.</p></li><li><p>Coordinate employee pick-up and drop-off schedules.</p></li><li><p>Monitor driver attendance, performance, and compliance with company policies.</p></li><li><p>Maintain driver license records and ensure timely renewals.</p><br></li></ul><p><strong>Transportation Operations</strong></p><ul><li><p>Coordinate transportation requests from departments and project sites.</p></li><li><p>Ensure timely deployment of vehicles to support operational requirements.</p></li><li><p>Respond promptly to transportation emergencies and operational changes.</p></li><li><p>Minimize vehicle downtime through effective scheduling and maintenance planning.</p><br></li></ul><p><strong>Equipment & Machinery Coordination</strong></p><ul><li><p>Monitor the movement and allocation of company machinery and equipment.</p></li><li><p>Coordinate maintenance schedules for machinery in collaboration with relevant departments.</p></li><li><p>Maintain records of equipment utilization, servicing, and repairs.</p></li><li><p>Ensure machinery is available and operational according to project requirements.</p><br></li></ul><p><strong>Record Keeping & Reporting</strong></p><ul><li><p>Maintain comprehensive fleet records and databases.</p></li><li><p>Prepare monthly reports on vehicle utilization, maintenance costs, fuel consumption, and fleet performance.</p></li><li><p>Monitor fleet-related expenses and recommend cost-saving initiatives.</p></li><li><p>Keep accurate records of driver assignments, transportation schedules, and maintenance activities.</p><br></li></ul><p><strong>Safety & Compliance</strong></p><ul><li><p>Ensure compliance with UAE traffic regulations and company policies.</p></li><li><p>Promote safe driving practices among company drivers.</p></li><li><p>Coordinate vehicle inspections and safety checks.</p></li><li><p>Investigate fleet-related incidents and recommend corrective actions.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree or Diploma in Business Administration, Logistics, Transportation Management, or a related field.</p></li><li><p>Minimum 3–5 years of experience in fleet management, transportation coordination, or logistics.</p></li><li><p>UAE experience is preferred.</p></li></ul>

Position: Investment Director Location: Remote (Global) Compensation: Up to USD $260,000 per annum + Monthly performance bonus + Comprehensive benefits<br>About RGG Capital:RGG Capital is a Dubai-headquartered single family office deploying proprietary capital into hedge funds, liquid alternatives, and systematic strategies. We run a focused, research-driven process where analytical depth and independent judgment define how capital is deployed. Small team, direct access to decision-makers, zero bureaucracy.<br>The Role:We are looking for an Investment Director to lead investment research and coordinate the end-to-end investment process. You will work closely with senior leadership to enhance research capabilities, optimize portfolio operations, and drive analytical excellence across the investment division. This is a research-intensive, high-autonomy position for a professional who combines deep market knowledge with operational rigor.<br>Responsibilities:Lead Investment Due Diligence Source, screen, and evaluate investment opportunities across strategies and geographies. Conduct in-depth analysis of performance, investment process, risk metrics, and team capabilities. Maintain regular contact with managers to assess strategy evolution, performance attribution, and organizational stability. Coordinate the Due Diligence Process Collaborate with internal team members to coordinate the full due diligence lifecycle. Maintain trackers and ensure timely completion of regular updates. Synthesize outputs into comprehensive investment memoranda for senior leadership. Conduct Macro Research and Market Analysis Monitor and interpret macroeconomic data, central bank policy, and geopolitical developments to assess implications for markets and asset classes. Identify key trends and develop scenario analyses to inform investment decisions and portfolio positioning. Distill actionable insights and periodic briefs for senior leadership.<br>Required Qualifications:8 to 12 years of professional experience in investment management, whether in investment research, portfolio management, or institutional allocation. Deep understanding of financial markets and complex financial instruments. Advanced degree (Master's or PhD) in Finance, Mathematics, Physics, or a related quantitative field. Programming skills in Python for investment analysis and portfolio management. Exceptional research and written communication skills. Proven ability to coordinate and manage projects in multi-stakeholder investment environments. Proficiency in Bloomberg and industry-standard investment tools.<br>Preferred Qualifications:CFA, CAIA, or equivalent professional certifications. Additional programming skills (R, SQL, etc.). Experience with emerging markets. Proven portfolio management track record.<br>What Is In It For You:Join a High-Performance Organization and Partner with the 1%: ???? Work directly with Forbes Council Member CEO. Your vision is the company's vision. Gain firsthand exposure to strategic decisions and high-velocity execution Embrace Radical Flexibility: Work from anywhere in the world with meaningful time zone overlap. Structure your environment around your best thinking, whether that's a home office or a co-working space. It's your choice!<br>In addition, if you would like to relocate to our Dubai headquarters and work alongside the team in person, we welcome you to do so! We will cover relocation and visa sponsorship in full, and salaries in the UAE carry 0% income tax.<br>The RGG DNA:We're restless, perpetually hungry, and fast-paced, driven by an unwavering belief that rigorous independent judgment beats consensus, regardless of who holds it.<br>Be the Owner: We don't hire employees; we welcome owners. You're accountable for results, not activity. Execute with Urgency: We thrive in high-stakes environments by making thoughtful decisions quickly and acting decisively. Demand Excellence: We solve the hard problems that others can't, pushing the boundaries of our craft. Be AI-First: Daily multi-turn AI conversations challenge your assumptions. Go All-In: When the mission demands it, we rally as one team to cross the finish line.<br>✨ Your Total Compensation & Benefits:???? Compensation: Up to USD $260,000 per annum + Monthly performance bonus + Comprehensive benefits Annual salary review every January???? Health & Protection: Comprehensive medical, dental, and vision insurance (based on country of hire)???? Time Off: Generous Paid Time Off (PTO) + Public holidays???? Work Environment:AI-First organization with access to AI-native tool stack Remote First: Work from the comfort of your home office Learning & development opportunities<br>???? Rewards & Recognition:Eligibility for selection to the Leaders Club, an elite recognition program featuring premium wellness memberships, exclusive networking with senior leadership, and annual leadership retreats Eligibility for nomination as 'We Are' Champion of the Month, monthly recognition with gift vouchers and company-wide celebration for exceptional contributions<br>How to Apply Click "Apply" to submit your application.

Job description:<br><br> Purpose of the Job The Product Director – Parcel Forwarding is a strategic leadership role at Access USA Shipping LLC, charged with spearheading the revitalization and sustainable growth of the Shop & Ship and MyUS product lines. This position centers on harnessing deep commercial insights, advanced product management techniques, and comprehensive data analytics to overcome current challenges and seize new market opportunities. Working across various functions, the role champions superior customer experiences, operational excellence, and a culture where continuous improvement and data-driven decisions are paramount. Reporting lines are structured to evolve towards comprehensive profit and loss ownership, reflecting the significant business impact expected. The successful candidate will be a seasoned leader, adept at aligning product innovation with commercial objectives, committed to positioning Access USA Shipping LLC as a preeminent market leader in parcel forwarding services. This role may be based in either Florida or Dubai, supporting the organization’s international footprint. Job Description Comprehensive Role Overview and Responsibilities The Product Director – Parcel Forwarding is responsible for defining and executing strategies that reinvigorate Access USA Shipping LLC's key product lines within a competitive and evolving market. This role commands a multifaceted approach combining strategic visioning, data-driven marketing leadership, and cross-functional collaboration to achieve ambitious growth objectives. Primary Responsibilities Strategic Product Leadership and Turnaround Management: Analyze performance data rigorously to uncover emerging trends, customer needs, and competitive positioning. Craft and launch targeted turnaround programs aimed at elevating customer acquisition rates, optimizing pricing structures, improving retention, and refining market segmentation approaches over a medium-term horizon (6–9 months). Marketing Transformation and Excellence: Partner closely with marketing leadership to transition the function into a data-empowered powerhouse. Foster a culture where data segmentation, experimentation, and multi-channel campaign integration are used to enhance targeting precision and marketing ROI. Coach marketing staff to apply leading methodologies for digital engagement and metrics-driven campaign management. Customer-Centric Commercial Intelligence: Establish deep insights into the end-to-end customer journey, identifying friction points and growth opportunities. Work closely with finance and operational teams to translate complex datasets into actionable strategies that boost operational efficiency and enrich customer satisfaction. Financial Acumen and Stakeholder Collaboration: Develop and maintain strong financial literacy around cost structures, unit economics, and profit margin management. Engage diverse stakeholders across departments to ensure alignment on commercial goals while fostering transparency, accountability, and high performance. Advance toward full Profit & Loss ownership responsibility within two years. Operational Excellence and Innovation: Implement scalable processes such as real-time dashboard reporting, robust A/B testing protocols, and standardized campaign workflows. Drive continuous improvement through innovation and a culture of experimentation to heighten marketing effectiveness and operational scalability. Leadership and Team Impact Lead by example to build inclusive, motivated, and diverse teams that thrive on collaboration and innovation. Simplify complexities to facilitate clear decision-making and inspire teams to deliver exceptional results. Maintain a strong external market focus to anticipate industry trends and position Access USA Shipping LLC at the forefront of parcel forwarding solutions. Reporting and Performance Metrics Regularly provide transparent updates and insights to executive leadership on critical KPIs including revenue growth, customer lifetime value, and retention. Use these insights to pivot strategies proactively and ensure measurable progress toward the company’s long-term vision. Job Requirements - Experience and Education A minimum of a bachelor's degree in Business Administration, Marketing, Economics, Engineering, or a closely related discipline is essential. MBA or master’s degree in business, Marketing, Data Analytics, or a related discipline is highly preferred. Professional certifications in areas such as digital marketing, data analytics, or product management (e.g., Google Analytics, Meta or Google Ads certification, recognized Product Management certifications) are highly valued and considered a strong asset. Extensive experience of at least 12 years in senior roles specializing in product management, growth strategy, commercial operations, or related domains within e-commerce, logistics, or digital platform industries. Proven track record of successfully driving revenue growth and managing complex business turnarounds in dynamic, fast-paced environments. Demonstrated expertise in digital marketing strategies, particularly focused on customer acquisition online, conversion rate optimization, and maximizing marketing ROI. This position demands a strategic visionary combined with strong operational capabilities and a data-driven mindset, critical for leading transformative growth initiatives at Access USA Shipping LLC. Leadership Behaviors Building Outstanding Teams Setting a clear direction Simplification Collaborate & break silos Execution & Accountability Growth mindset Innovation Inclusion External focus Skills Strategic Thinking Analytical Thinking Digital Marketing E-Commerce Financial Analysis Freight Forwarding Marketing Channel Revenue Growth Strategies of Pricing

Project Director Location: Dubai (Must be available to join immediately)<br><br>A real estate developer in the UAE is seeking an experienced Project Director to oversee the delivery of residential developments.<br>The successful candidate will be responsible for managing and executing projects within approved parameters including cost, schedule, scope, functionality, and quality. This role requires strong leadership capabilities, the ability to manage multiple stakeholders, and experience delivering complex residential developments from concept through completion.<br>Key Responsibilities Lead the end-to-end delivery of assigned development projects, ensuring achievement of cost, quality, programme, safety, and commercial objectives. Provide strategic leadership to multidisciplinary project teams, consultants, contractors, and external stakeholders throughout the project lifecycle. Establish and monitor project execution strategies, delivery programmes, budgets, procurement plans, and risk management frameworks. Oversee the appointment and performance of consultants, contractors, and specialist suppliers, ensuring contractual compliance and high-quality project execution. Drive project governance by monitoring progress, managing key project risks, resolving critical issues, and implementing corrective actions where required. Manage project budgets, cash flow forecasts, cost reporting, and change management to ensure financial targets are achieved. Liaise with authorities and regulatory bodies to secure all required approvals and ensure compliance with applicable laws, regulations, and company standards. Prepare and present regular project updates, commercial reports, and key performance indicators to senior management and executive stakeholders. Ensure projects are delivered safely, on schedule, within budget, and to the required quality standards while protecting the company's commercial interests. Foster strong relationships with internal departments, investors, consultants, contractors, and other key stakeholders to support successful project delivery.<br>Candidate Profile Bachelor's degree in Civil Engineering, Construction Management, Architecture, or a related discipline. Minimum 12 years of experience in construction and project delivery, with at least 5 years in a senior project leadership role. Proven track record of successfully delivering large-scale high-rise residential or mixed-use developments from design through handover. Previous experience with a leading real estate developer or Tier 1 main contractor in the UAE is essential. Strong understanding of UAE construction regulations, authority approval processes, contract administration, procurement, and commercial management. Demonstrated experience managing multidisciplinary teams, consultants, and contractors on complex projects. Excellent leadership, negotiation, stakeholder management, and decision-making skills. Strong commercial acumen with the ability to manage budgets, programmes, risks, and contractual matters effectively. Results-driven with the ability to lead multiple stakeholders and deliver projects to the highest standards of quality, safety, and operational excellence. Must be currently based in the UAE and available immediately.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>TransPerfect Is More Than Just a Job…</b><br><span>Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.</span></p><br><p><b><b>Key position responsibilities:</b></b></p><br><ul><li><p><b><span>Create effective approaches to drive new revenue and close new business</span></b></p><br></li><li><p><b><span>Identify, qualify, develop, and close sales opportunities</span></b></p><br></li><li><p><b><span>Develop an effective understanding of the capabilities, benefits, and competitive advantages of TransPerfect services</span></b></p><br></li><li><p><b><span>Identify prospective leads; develop new client relationships via cold calling, internet research, networking events, trade shows and direct marketing</span></b></p><br></li><li><p><b><span>Promote TransPerfect by educating clients on the company’s various services</span></b></p><br></li><li><p><b><span>Present TransPerfect solutions via one-on-one, group, online and in-person meetings</span></b></p><br></li><li><p><b><span>Manage and control pricing and contractual issues by developing a thorough understanding of company procedures</span></b></p><br></li><li><p><b><span>Provide customer support and manage client expectations</span></b></p><br></li><li><p><b><span>Quote, manage and bill projects on a daily basis, coordinating with clients and production teams to ensure these run smoothly and profitably</span></b></p><br></li><li><p><b><span>Communicate professionally at all levels of seniority</span></b></p><br></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>.Summary:<br>We are seeking an Assistant Director of Sales who is fluent in Russian to join our team. The successful candidate will be responsible for assisting the Director of Sales in developing and implementing sales strategies to achieve company goals, as well as managing a team of sales representatives.</p> <p>The position is based at The Cove Rotana Resort.<br><br>Job Responsibility:<br>- Assist the Director of Sales in developing and implementing strategic sales plans to achieve revenue targets<br>- Manage and motivate a team of sales representatives to ensure they meet and exceed sales targets<br>- Build and maintain strong relationships with clients and key stakeholders<br>- Analyze sales data and market trends to identify opportunities for growth<br>- Collaborate with other departments to ensure a seamless sales process<br>- Stay up-to-date with industry trends and best practices in sales<br><br>Candidate Requirements:<br>- Bachelor's degree in Business Administration, Marketing, or related field<br>- Fluency in Russian and English is required<br>- Proven experience in sales, with a track record of meeting or exceeding targets<br>- Strong leadership and communication skills<br>- Excellent analytical and problem-solving abilities<br>- Ability to work effectively in a fast-paced environment and manage multiple priorities</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview of the role:</p><p>We are seeking a detail-oriented <b>Service Contract Executive</b> to join our BYD Aftersales team. This role is responsible for the creation, maintenance, pricing, and administration of service contracts while ensuring accuracy, compliance, and operational efficiency. The successful candidate will provide contract-related support to branches, manage service contract data within SAP, and contribute to pricing initiatives that support business growth and customer retention.</p><p>&nbsp;</p><p>What you will do:</p><ul><li>Create and maintain service contracts for new vehicle models and update existing contracts as required.</li><li>Manage service contract data within SAP IS-AUTO, ensuring accuracy and completeness.</li><li>Maintain and update service contract parts pricing and cost structures.</li><li>Create and administer service contracts for fleet customers.</li><li>Process contract-related requests including transfers, terminations, reinstatements, and refund payouts.</li><li>Provide timely support and guidance to branches on contract-related matters.</li><li>Generate ad-hoc reports and business insights to support decision-making.</li><li>Support pricing initiatives, corporate pricing requests, and new business programs.</li><li>Collaborate with stakeholders to ensure contract accuracy and prevent revenue leakage.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Required skills to be successful:</p><ul><li>Strong analytical and numerical skills.</li><li>Advanced Microsoft Excel capabilities.</li><li>Strong knowledge of SAP IS-AUTO.</li><li>Experience working with service contracts and pricing models.</li><li>Understanding of gross margin calculations, RSP/NSP pricing, and financial principles.</li><li>Strong attention to detail with excellent data accuracy.</li><li>Ability to manage multiple priorities and deadlines.</li><li>Strong communication and stakeholder management skills.</li><li>Experience using business intelligence and reporting tools.</li><li>Problem-solving mindset with a customer-focused approach.</li></ul><p>&nbsp;</p><p>About the team:</p><p>You will be part of the <b>BYD Aftersales Team</b>, supporting one of the fastest-growing electric mobility brands within Al-Futtaim Automotive. The team is focused on delivering exceptional customer ownership experiences through innovative aftersales solutions, service programs, and operational excellence. This role works closely with Aftersales, Finance, Fleet, Pricing, and Branch Operations teams across the business.</p><p>&nbsp;</p><p>What equips you for the role:</p><p>Qualifications</p><ul><li>Bachelor's Degree or Diploma holder.</li><li>Automotive qualification or experience is preferred.</li><li>Advanced Microsoft Excel skills.</li><li>Advanced SAP IS-AUTO knowledge is mandatory.</li><li>Working knowledge of BI reporting tools and systems.</li></ul><p>Experience</p><ul><li>Minimum 3 years of experience in a relevant role.</li><li>Previous experience working with service contracts is mandatory.</li><li>Service contract pricing or pricing analyst experience is mandatory.</li><li>Automotive aftersales experience is mandatory.</li></ul><p>Knowledge &amp; Competencies</p><ul><li>Knowledge of RSP/NSP pricing and margin calculations.</li><li>Understanding of accounting, finance, and data processing principles.</li><li>Strong reporting and analytical capabilities.</li><li>Excellent written and verbal communication skills.</li><li>Advanced proficiency in MS Excel, PowerPoint, and Office applications.</li><li>Strong organizational and time management skills.</li><li>Ability to work under pressure and manage high volumes of data.</li><li>Collaborative and team-oriented approach.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>About the Role:</strong><br>This role is closer to a political campaign manager than a traditional marketing manager. You will own the campaign schedule, bookings, coordination, and execution, allowing the founders to focus on attending meetings and delivering their message.</p><br><br><p>Key Responsibilities</p><br><br><p>Build and manage the complete campaign calendar.</p><br><br><p>Secure press coverage, podcast appearances, panel opportunities, and speaking engagements.</p><br><br><p>Organize founder dinners, investor events, and regional meetings.</p><br><br><p>Manage founder schedules, travel arrangements, briefings, and preparation.</p><br><br><p>Coordinate PR agencies, event partners, content teams, and external suppliers.</p><br><br><p>Track deadlines, bookings, follow-ups, deliverables, and overall campaign progress.</p><br><br><p>Identify and resolve issues independently.</p><br><br><p>Provide clear weekly progress updates, risks, and next steps.<br></p><br><br><p><strong>Requirements:</strong></p><br><br><p>Experience leading a campaign from planning through execution.</p><br><br><p>Background in PR, communications, events, political campaigns, product launches, conferences, or similar work.</p><br><br><p>Strong professional network across the Gulf, particularly in Saudi Arabia and Qatar.</p><br><br><p>Good knowledge of regional media, events, and platforms such as LEAP, GITEX, Misk, and Hub71.</p><br><br><p>Experience working directly with founders, executives, or senior leaders.</p><br><br><p>Highly organized, proactive, and comfortable working without close supervision.</p><br><br><p>Consistent availability throughout the full campaign period.</p><br><br><p>Willingness and ability to travel across the GCC when required.</p><br><br><p><strong>Ideal Profile</strong></p><br><br><p>You think in dates, bookings, deadlines, and outcomes.</p><br><br><p>You can take an ambitious goal and turn it into a practical, well-organized campaign plan.</p><br><br><p>You move quickly, solve problems independently, and take full ownership of execution.<br></p><br><br> <br><br> </div>

<ul><li><p>Implements approved departmental policies, systems, processes, procedures, and controls covering all areas of the Environment department to ensure compliance with all relevant procedural and legislative requirements while delivering quality, cost-effective, and consistent services.</p></li><li><p>Supervises the day-to-day operations of the Environment department, ensuring all activities comply with established policies, processes, and procedures.</p></li><li><p>Oversees the implementation of the incident investigation process and conducts investigations and reporting of environmental incidents, in coordination with relevant authorities where required. Provides recommendations based on investigation outcomes.</p></li><li><p>Plans, organizes, and conducts environmental training programs for employees at all organizational levels to enhance environmental awareness and reduce the frequency and severity of environmental incidents.</p></li><li><p>Controls and coordinates the maintenance and testing of environmental protection systems across the plant to ensure operational readiness.</p></li><li><p>Develops and initiates routine workplace evaluations, advising on environmental precautions, identifying non-conformances with local regulations and international standards, and recommending corrective actions to ensure compliance.</p></li><li><p>Maintains up-to-date knowledge of local environmental regulations and internationally recognized environmental standards.</p></li><li><p>Ensures compliance with all relevant safety, quality, and environmental management policies, procedures, and controls to maintain a safe and healthy work environment.</p></li><li><p>Supervises team members by providing formal and informal feedback, setting performance targets, and ensuring work is completed efficiently and in accordance with company policies and procedures.</p></li><li><p>Performs other related duties and assignments as directed by management.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Thinking within clearly defined policies, standards, and specific objectives.</p></li></ul><p>Decision Making</p><ul><li><p>Work is carried out within established practices and procedures, with outputs managed against defined objectives.</p></li></ul><p>Qualifications & Skills</p><p>Minimum Qualifications</p><ul><li><p>Bachelor's Degree in Environmental Science, Environmental Engineering, Chemistry, or a related field.</p></li></ul><p>Minimum Experience</p><ul><li><p>5–7 years of experience in a similar role within a large industrial organization, preferably in the aluminium industry.</p></li></ul><p>Skills</p><ul><li><p>Strong experience in building and maintaining relationships with government agencies (preferred).</p></li><li><p>Exposure to ISO management systems.</p></li><li><p>Ability to draft Standard Operating Procedures (SOPs), policies, and procedural documents.</p></li><li><p>Ability to read, interpret, and apply laws, rules, and regulations.</p></li><li><p>Strong verbal and written communication skills to effectively exchange information and receive work direction.</p></li><li><p>Excellent organizational skills with the ability to prioritize and complete tasks efficiently.</p></li><li><p>Excellent written and spoken English; Arabic language proficiency is preferred.</p></li><li><p>Proven ability to prepare professional documentation, including meeting minutes and reports.</p></li><li><p>Strong computer proficiency and related software skills.</p></li></ul>

<p><strong>About Radicle</strong></p><p>Radicle is a global technology consulting and software services company helping businesses accelerate their digital transformation journey. We specialize in Digital Engineering, Salesforce Consulting, Mobile & Web Application Development, Custom Software Development, eCommerce Solutions (Adobe Commerce/Magento & Shopify), AI-enabled solutions, and Managed Services.</p><p>We primarily serve clients across the <strong>USA&nbsp;and the UK </strong>and are now focused on expanding our business across Europe, the Middle East, and Australia.</p><br><p><strong>Role Overview</strong></p><p>We are looking for an experienced <strong>Sales Director / Senior Business Development Leader</strong>&nbsp;to drive strategic business growth and&nbsp;acquire&nbsp;new enterprise customers for our IT Services business.</p><p>This is a high-impact leadership role for someone who has an established network, strong consultative selling skills, and a proven&nbsp;track record&nbsp;of winning project-based IT services engagements.</p><p>Unlike a traditional sales management position, this role requires an individual who can independently generate opportunities, engage senior decision-makers, lead complex sales cycles, and close high-value deals. The successful candidate will also help shape our sales strategy and mentor a junior business development executive as we continue to grow our sales organization.</p><br><p><strong>Key Responsibilities</strong><br></p><p><strong>Strategic Business Development</strong></p><ul><li><p>Identify, pursue, and close new enterprise opportunities for Radicle's IT services.</p></li><li><p>Develop and execute business development strategies to drive sustainable revenue growth.</p></li><li><p>Leverage existing professional relationships and industry networks to generate qualified business opportunities.</p></li><li><p>Expand Radicle's presence across target markets, including&nbsp;America, Europe,&nbsp;Australia,&nbsp;the Middle East, and APAC.</p></li><li><br></li></ul><p><strong>Enterprise Client Acquisition</strong></p><ul><li><p>Build relationships with CIOs, CTOs, CXOs, Digital Transformation Leaders, Product Leaders, Procurement Heads, and other key decision-makers.</p></li><li><p>Lead consultative sales discussions to understand customer business challenges and position the right technology solutions.</p></li><li><p>Own the complete sales lifecycle from lead generation through proposal, negotiation, contract execution, and project closure.</p></li><li><p>Build long-term strategic relationships with enterprise clients and partners.</p></li></ul><p><strong>Revenue & Pipeline Ownership</strong></p><ul><li><p>Build and&nbsp;maintain&nbsp;a strong pipeline of qualified opportunities.</p></li><li><p>Consistently achieve revenue and business development targets.</p></li><li><p>Provide&nbsp;accurate&nbsp;sales forecasting and pipeline visibility.</p></li><li><p>Drive account growth through cross-selling and upselling opportunities.</p></li></ul><p><strong>Solution & Proposal Leadership</strong></p><ul><li><p>Work closely with delivery,&nbsp;and technical teams to develop compelling client solutions.</p></li><li><p>Lead proposal discussions, commercial negotiations, pricing strategy, and contract discussions.</p></li><li><p>Ensure customer requirements are effectively translated into winning proposals.</p></li></ul><p><strong>Market Development</strong></p><ul><li><p>Identify&nbsp;emerging market opportunities and technology trends.</p></li><li><p>Develop strategic partnerships that contribute to long-term business growth.</p><br></li></ul><br><p><strong>Desired Candidate Profile</strong></p><p><strong>Required Experience & Qualifications</strong></p><ul><li><p>10+ years of experience in Enterprise IT Services Sales and Business Development.</p></li><li><p>Proven&nbsp;track record&nbsp;of independently winning and closing project-based IT services engagements.</p></li><li><p>Strong existing network with enterprise decision-makers across one or more target markets.</p></li><li><p>Experience selling one or more of the following services:</p><ul><li><p>Digital Engineering</p></li><li><p>Custom Software Development</p></li><li><p>Mobile & Web Application Development</p></li><li><p>Salesforce Consulting</p></li><li><p>AI & Automation Solutions</p></li><li><p>Adobe Commerce (Magento)/&nbsp;Shopify</p></li></ul></li><li><p>Excellent consultative selling, negotiation, presentation, and stakeholder management skills.</p></li><li><p>Strong understanding of enterprise sales cycles, solution selling, and strategic account development.</p></li><li><p>Ability to work independently with minimal supervision while collaborating effectively with cross-functional teams.</p></li><li><p>Entrepreneurial mindset with a strong ownership attitude and passion for business growth.</p></li></ul>

<ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient & staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>College Diploma - Any discipline or related fields.</p></li><li><p>Strong interpersonal, verbal and written communication skills.</p></li><li><p>Strong analytical and problem-solving skills</p></li><li><p>Excellent command of oral and written English. Arabic language desirable but not essential.</p></li><li><p>Ability to think critically and maintain a high level of confidentiality.</p></li><li><p>Proficiency in MS office.</p></li></ul>

<ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient & staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>College Diploma - Any discipline or related fields.</p></li><li><p>Strong interpersonal, verbal and written communication skills.</p></li><li><p>Strong analytical and problem-solving skills</p></li><li><p>Excellent command of oral and written English. Arabic language desirable but not essential.</p></li><li><p>Ability to think critically and maintain a high level of confidentiality.</p></li><li><p>Proficiency in MS office.</p></li></ul>

<p>Roles & responsibilities</p><p>Conduct outbound calls to potential customers, delivering tailored pitches to meet their specific needs and drive sales.</p><p>Engage in active listening during calls to identify customer preferences and address queries effectively.</p><p>Maintain a comprehensive database of customer interactions, ensuring accurate and up-to-date records to facilitate follow-up.</p><p>Collaborate with the marketing team to align sales strategies with current promotions and campaigns, enhancing overall effectiveness.</p><p>Set and achieve daily, weekly, and monthly sales targets, demonstrating a results-driven attitude to maximize performance.</p><p>Follow up with leads generated from marketing efforts, ensuring timely responses and nurturing prospects through the sales funnel.</p><p>Provide exceptional customer service during and after the sales process, fostering strong relationships and promoting customer loyalty.</p><p>Stay informed about industry trends and competitor offerings to effectively position products and services in discussions.</p><p>Participate in training sessions and workshops to continuously improve sales techniques and product knowledge.</p><br><br><p><strong>Desired Candidate Profile</strong></p><p>0-5 years of experience as Tele sales Representative or similar customer service or sales role.</p><p>Ability and willingness to learn about products and services</p><p>-Patient and friendly personality.</p><p>-Team player.</p><p>-Good time-management skills.</p><p>-Great interpersonal, communication, presentation and negotiation skills.</p><p>-Good negotiation skills.</p><p>A bachelor's degree in business, marketing, or a related field is preferred to provide a solid foundation in sales principles.</p><p>1-3 years of proven experience in tele sales or a similar role, showcasing a track record of meeting or exceeding sales targets.</p><p>Candidates of any nationality are welcome, promoting a diverse and inclusive work environment.</p><p>Fluency in English is mandatory, while proficiency in additional languages can be beneficial in reaching a broader customer base.</p><p>Excellent communication and persuasion skills are critical for effectively engaging customers and closing sales.</p><p>A proactive and resilient attitude is necessary to handle objections and maintain motivation in a competitive sales environment.</p><p>Physical presence and energy during calls are important, as a lively demeanor can significantly influence customer engagement.</p>

<ol><li><p>Identify and develop new business opportunities within the maritime, offshore, shipping, and logistics industries across GCC countries.</p></li><li><p>Promote and sell <strong>ship chandling services</strong>, including marine provisions, deck and engine stores, safety equipment, PPE, chemicals, spare parts, and other vessel supplies.</p></li><li><p>Promote and sell <strong>freight forwarding services</strong>, including sea freight, air freight, land transportation, customs clearance, warehousing, and project logistics.</p></li><li><p>Build and maintain strong relationships with ship owners, ship management companies, fleet operators, shipyards, offshore contractors, and procurement departments.</p></li><li><p>Conduct client meetings, product presentations, and site visits to understand customer requirements and provide suitable solutions.</p></li><li><p>Prepare quotations, proposals, tenders, and negotiate commercial terms with clients.</p></li><li><p>Coordinate closely with operations, procurement, warehouse, and logistics teams to ensure timely delivery of products and services.</p></li><li><p>Monitor market trends, competitor activities, and identify new business opportunities within the GCC maritime industry.</p></li><li><p>Achieve monthly and annual sales targets while maintaining high customer satisfaction.</p></li><li><p>Maintain accurate sales records, CRM updates, and regular sales reports.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Bachelor's Degree in Business Administration, Logistics, Marine Engineering, Mechanical Engineering, Supply Chain Management, or any related field.</p></li><li><p>Minimum <strong>2 years of experience</strong> in <strong>Ship Chandling, Freight Forwarding, Marine Logistics, Shipping, or Maritime Sales</strong>.</p></li><li><p>Strong knowledge of marine supplies, vessel operations, freight forwarding, import/export procedures, and international logistics.</p></li><li><p>Experience dealing with shipping companies, marine contractors, offshore companies, or port operations is highly preferred.</p></li><li><p>Excellent communication, negotiation, and presentation skills.</p></li><li><p>Proven ability to generate leads, close sales, and exceed revenue targets.</p></li><li><p>Valid UAE Driving License is an advantage.</p></li><li><p>Willing to travel within GCC countries when required.</p></li></ol>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><span><span><span><span><span><span>Role Information</span></span></span></span></span></span></span> <ul> <li><span><span><span><span><b><span><span><span>Department: </span></span></span></b><span><span><span>HR </span></span></span></span></span></span></span></li> <li><span><span><span><span><b><span><span><span>Location: </span></span></span></b><span><span><span>Head Office, UAE&nbsp;</span></span></span></span></span></span></span></li> <li><span><span><span><span><b><span><span><span>Reporting To (Line Manager): </span></span></span></b><span><span><span>CFO</span></span></span></span></span></span></span></li> <li><span><span><span><span><b><span><span><span>Direct Reports (if any): </span></span></span></b><span><span><span>5</span></span></span></span></span></span></span></li> <li><span><span><span><span><b><span><span><span>Employment Type: </span></span></span></b><span><span><span>Full-time</span></span></span></span></span></span></span></li> </ul> <span><span><span><span><span><span><span>Role Purpose</span></span></span></span></span></span></span> <p><span><span><span><span><span><span>As the Global HR Director this role will support our global workforce of over +800 professionals through a critical period of evolution and requires a high-impact, transformational leader who can design and execute a global people strategy aimed at professionalising our HR operations for the next phase of growth. The expectation is that this role will be the architect for implementing a new culture and values, employing best-practice performance frameworks and enabling our new target organisational design that ensures excellence across all functions. Beyond owning the traditional HR oversight responsibilities we are looking for a commercially astute leader who can operate at pace, lead from the front, make bold decisions and turn the strategic vision into tangible results.</span></span></span></span></span></span></p><br> <p><span><span><span><b><span><span><span>Core HR Responsibilities </span></span></span></b></span></span></span></p><br> <ul> <li><span><span><span><b><span><span><span>Global HR Team Leadership:</span></span></span></b><span><span><span> Lead, coach, and develop the existing HR team to achieve best-in-class performance. Utilise your expertise to evaluate the current function and determine the optimal structure, reporting lines, and individual responsibilities to drive efficiency.</span></span></span></span></span></span></li> <li><span><span><span><b><span><span><span>Global HR Oversight:</span></span></span></b><span><span><span> Direct the daily operations of a distributed HR function, ensuring consistent, high-quality service delivery across all international territories.</span></span></span></span></span></span></li> <li><span><span><span><b><span><span><span>Reward &amp; Benefits:</span></span></span></b><span><span><span> Manage global compensation structures, payroll alignment, and benefits packages to ensure the business remains competitive and compliant in every region.</span></span></span></span></span></span></li> <li><span><span><span><b><span><span><span>Talent Acquisition &amp; Lifecycle:</span></span></span></b><span><span><span> Oversee end-to-end recruitment strategies to attract top-tier software and managed services talent, while managing seamless onboarding and offboarding.</span></span></span></span></span></span></li> <li><span><span><span><b><span><span><span>Employee Relations &amp; Compliance:</span></span></span></b><span><span><span> Act as the final point of escalation for complex ER matters, including sensitive investigations, disciplinary matters, formal grievances and ensure the business remains fully compliant with diverse local labor laws.</span></span></span></span></span></span></li> <li><span><span><span><b><span><span><span>Data Integrity &amp; Insight:</span></span></span></b><span><span><span> Maintain the accuracy of people data and utilize HR analytics to provide the executive team with regular insights into headcount, turnover, and engagement for our monthly board reporting. </span></span></span></span></span></span></li> </ul> <p><span><span><span><b><span><span><span>Transformational responsibilities:</span></span></span></b></span></span></span></p><br> <ul> <li><span><span><span><b><span><span><span>Organizational Design: </span></span></span></b><span><span><span>Support the management team in executing the newly designed target operating model from an HR standpoint.</span></span></span></span></span></span></li> <li><span><span><span><b><span><span><span>Performance Management</span></span></span></b><span><span><span>: Overhaul legacy appraisal systems to design and implement a high-performance culture focused on measurable outcomes, continuous feedback, and professional rigor.</span></span></span></span></span></span></li> <li><span><span><span><b><span><span><span>Culture &amp; Values Integration:</span></span></span></b><span><span><span> Lead the road map for a new culture and values, embedding them into every touchpoint of the employee experience to drive unity.</span></span></span></span></span></span></li> <li><span><span><span><b><span><span><span>Strategic Incentive Design:</span></span></span></b><span><span><span> Partner with the executive management team to architect and implement global bonus plans that are directly mapped to core business outcomes and key performance indicators (KPIs).</span></span></span></span></span></span></li> <li><span><span><span><b><span><span><span>Diagnose &amp; Professionalise processes:</span></span></span></b><span><span><span> Audit and overhaul existing legacy processes to instill corporate best practices, moving the business from a reactive to a proactive HR model.</span></span></span></span></span></span></li> <li><span><span><span><b><span><span><span>Succession &amp; Leadership Development:</span></span></span></b><span><span><span> Identify high-potential talent and build robust succession plans to ensure the business is "growth-ready" at the leadership level.</span></span></span></span></span></span></li> <li><span><span><span><b><span><span><span>Future Policy Redesign: </span></span></span></b><span><span><span>Lead a comprehensive diagnostic and overhaul of all existing HR policies and processes and transform legacy frameworks into modern, scalable, and agile future-state systems.</span></span></span></span></span></span></li> <li><span><span><span><b><span><span><span>Retention &amp; Turnover Strategy:</span></span></span></b><span><span><span> Develop and execute a data-driven global strategy to increase employee retention and significantly reduce staff turnover. This involves diagnosing the root causes of attrition and implementing targeted initiatives - from engagement programs to enhanced career pathways - that foster long-term commitment and stability across all regions.</span></span></span></span></span></span></li> <li><span><span><span><b><span><span><span>Benchmarking:</span></span></span></b><span><span><span> Establish a rigorous annual benchmarking process to evaluate our compensation and benefits packages against global industry standards. Ensure our total reward offering remains highly competitive within the managed services and software sectors to attract and retain top-tier talent.</span></span></span></span></span></span></li> </ul> <span><span><span><span><span><span><span>Success Measures / Key Performance Indicators (KPIs)</span></span></span></span></span></span></span> <ul> <li><span><span><span><span><span><span><span>Provide a 180 day plan for core responsibilities &amp; priorities. </span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span>Quality &amp; accuracy of deliverables.</span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span>Timeliness of project or task completion.</span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span>Stakeholder / customer satisfaction levels.</span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span>Team productivity &amp; engagement.</span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span>Compliance with policies and regulatory standards.</span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span>Staff turnover rates / survey engagement and ratings. </span></span></span></span></span></span></span></li> </ul> <span><span><span><span><span><span><span>Skills &amp; Experience - Essential</span></span></span></span></span></span></span> <ul> <li><span><span><span><span><b><span><span><span>Executive HR Leadership:</span></span></span></b><span><span><span> 15+ years of progressive HR experience, including at least 5 years as a HR Director within a global organization.</span></span></span></span></span></span></span></li> <li><span><span><span><span><b><span><span><span>High Energy &amp; Gravitas:</span></span></span></b><span><span><span> Charismatic, highly motivated, and driven to operate at pace while confidently influencing board-level stakeholders</span></span></span></span></span></span></span></li> <li><span><span><span><span><b><span><span><span>Sector Expertise:</span></span></span></b><span><span><span> Proven experience within a managed services or professional services model. Needs to understand the commercial drivers of a business where timesheets, billable hours, and utilization are core to the organizational makeup.</span></span></span></span></span></span></span></li> <li><span><span><span><span><b><span><span><span>Transformational Toolkit</span></span></span></b><span><span><span>: Track record of professionalizing HR functions with expertise across the full HR valu</span></span></span></span></span></span></span></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> </div>

<p>Position: Service Center Administrator / Data & Operations Analyst</p><p> We are looking for a highly organized and analytical candidate with strong Microsoft Excel skills and previous experience in a service center or aftersales environment. </p><p><strong>Key Responsibilities:</strong></p><br><ul><li><p>Perform daily data entry and maintain accurate records of all service related activities.</p></li></ul><ul><li><p>Review, analyze, and maintain daily, weekly, and monthly service center reports.</p></li></ul><ul><li><p>Monitor service center KPIs and identify discrepancies, trends, and areas requiring improvement.</p></li></ul><ul><li><p>Ensure all reports are accurate, complete, and submitted on time.</p></li></ul><ul><li><p>Review service center case updates and verify that all information is correctly recorded in the system.</p></li></ul><ul><li><p>Conduct data analysis and provide operational insights to support decision-making.</p></li></ul><ul><li><p>Coordinate with service centers to ensure compliance with reporting standards and operational procedures.</p></li></ul><ul><li><p>Perform physical stock handling, stock verification, and inventory reconciliation.</p></li></ul><ul><li><p>Support inventory audits and ensure alignment between physical stock and system records.</p></li></ul><ul><li><p>Maintain proper documentation and filing of operational records.</p></li></ul><ul><li><p>Assist in monitoring spare parts movement, stock availability, and inventory accuracy.</p></li></ul><ul><li><p>Support daily operational activities and ensure compliance with company policies and service standards.</p></li></ul><ul><li><p>Prepare management reports, dashboards, and presentations using Excel.</p></li></ul><ul><li><p>Follow up with internal and external stakeholders to ensure timely completion of assigned tasks and reporting requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Candidate Requirements:</strong></p><br><ul><li><p>Strong proficiency in Microsoft Excel (Pivot Tables, XLOOKUP, formulas, data analysis, reporting, and dashboards).</p></li></ul><ul><li><p>Previous experience in a service center, aftersales, or operations environment.</p></li></ul><ul><li><p>Strong analytical and problem solving skills.</p></li></ul><ul><li><p>Excellent attention to detail and organizational skills.</p></li></ul><ul><li><p>Ability to manage multiple tasks and meet deadlines.</p></li></ul><ul><li><p>Good communication skills and the ability to coordinate with different stakeholders.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>START YOUR JOURNEY WITH US<br>JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.<br>LOVE WHAT YOU DO EVEN MORE<br>At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience.&nbsp;<br>Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following:&nbsp;<br>An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels.&nbsp;<br>Learning opportunities with some of the best professionals the region has to offer.<br>We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule.&nbsp;<br>A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and:<br>World class training and development, including leadership development.<br>Recognition programs.<br>Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!<br>Discounted food &amp; drink in all our restaurants and bars.<br>Discounts for your friends and family.<br>Unlimited career opportunities (Internationally and locally)<br>Medical and Life insurance<br>Amazing support to ensure you have all the tools you require to complete your day-to-day tasks.&nbsp;<br>OUR EXPECTATIONS FROM THE ROLE:<br>The Multi Property Assistant Director of Finance manages the day-to-day operation of the Accounting Office. Primary responsibilities include financial analysis and financial reporting, budgeting/forecasting, audit and control, asset and liability reconciliation, working capital and cash control.<br>A Full Time position based at JW Marriott Marquis Dubai.<br>Number of Direct Reports - 8<br>Titles of Direct Reports – Accounting Manager, Assistant Accounting Manager, General Cashier, Paymaster, Cost Controller, Assistant Manager<br>CANDIDATE PROFILE<br>Education and Experience<br>Bachelor's degree in Finance and Accounting or related major; 5 years’ experience in the finance and accounting or related professional area, with at least 4 years’ experience on property.<br>OR<br>Master's degree in Finance and Accounting or related major; no work experience required.<br>Skills and Knowledge<br>Economics and Accounting<br>- Knowledge of economic and accounting principles and practices, P&amp;L statements, operating budgets, forecasting and scheduling, and the reporting of financial data.<br>Basic Computer Skills<br>- Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).<br>Mathematics<br>- Using mathematics to solve problems.<br>Management of Financial Resources<br>- Determining how money will be spent to get the work done, and accounting for these expenditures.<br>Analytical/Critical Thinking<br>- The ability to gather and organize information using a logical and systematic process; recognize patterns and relationships in complex data; examine data to identify implications, problems and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses and consequences of alternative solutions and approaches to solving problems.<br>Reading Comprehension<br>- Understanding written sentences and paragraphs in work related documents.<br>Writing<br>- Communicating effectively in writing as appropriate for the needs of the audience.<br>Oral Comprehension<br>- The ability to listen to and understand information and ideas presented through spoken words and sentences.<br>Administration and Management<br>- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.<br>Number Facility<br>- The ability to add, subtract, multiply, or divide quickly and correctly.<br>Purchasing and Materials Management<br>- Knowledge of practices and procedures needed to maintain material, equipment and supplies; including vendor identification and contract negotiation, supply requisition and purchasing, and inventory control (e.g., accounting and budgeting).&nbsp;<br>Customer and Personal Service<br>- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.<br>Management Competencies<br>Adaptability<br>- Ability to effectively adjust to major changes in work tasks or the work environment.<br>Applied Business Knowledge<br>- Understands market dynamics, enterprise level objectives, financial metrics, and important aspects of Marriott's business; skilled at using business knowledge to anticipate opportunities and risks.<br>Building a Successful Team<br>- Skilled at building a cohesive team and facilitating goal accomplishment.<br>Building Strategic Working Relationships<br>- Skilled at developing and using collaborative relationships to facilitate the accomplishment of work goals.&nbsp;<br>Building Trust<br>- Ability to interact with others in an honest, fair and respectful way; giving others confidence in one's intentions and those of the organization.<br>Communication<br>- Skilled at clearly conveying information and ideas through a variety of media; engaging the audience and helping them understand and retain the message.&nbsp;<br>High Work Standards<br>- Sets high standards of performance for self and others; assumes responsibility and accountability for successfully completing assignments or tasks.&nbsp;<br>Leading Through Vision and Values<br>- Keeps Marriott's values and business strategy at the forefront of decision making and actions.<br>Planning and Organizing<br>- Skilled at establishing courses of action for self and others to ensure work is completed efficiently.<br>Strategic Decision Making<br>- Ability to gather and organize information relevant to a long-range goal or vision, develop alternative strategies, and execute a course of action to carry out strategy.<br>CORE WORK ACTIVITIES<br>The following are specific responsibilities and contributions critical to the successful performance of the position:<br>Ensuring P&amp;L Accuracy<br>- Ensuring Profits and Losses are documented accurately.<br>Creating Annual Budget<br>- Analyzing information, forecasting sales against expenses and creating annual budget plans.<br>Ensuring Report Delivery Deadlines<br>- Submitting reports in a timely manner, ensuring delivery deadlines.<br>Demonstrating Leadership<br>- Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>Monitoring Actual vs. Projected Sales<br>- Compiling information, analyzing and monitoring actual sales against projected sales.<br>Comparing Budgeted Wages to Actual Wages<br>- Analyzing differences between actual budget wages and forecasted wages for more efficient budget planning.<br>Achieving/Exceeding Goals<br>- Achieving and exceeding goals including performance goals, budget goals, team goals, etc.<br>Analyzing Data or Information<br>- Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.<br>Developing and Executing Business Plans<br>- Thinking creatively and practically to develop, execute and implement new business plans<br>Generating and Delivering Accurate and Timely Results<br>- Generating and providing accurate and timely results in the form of reports, presentations, etc.<br>Meeting the Needs of Key Stakeholders<br>- Understanding and meeting the needs of key&nbsp;stakeholders (owners, corporate, guests, etc.).<br>Oversees internal, external and regulatory audit processes.<br>Ensures that regular on-going communication occurs with employees to create awareness of business objectives, communicate expectations, and recognize performance.<br>Celebrates successes by publicly recognizing the contributions of team members.<br>Establishes and maintains open, collaborative relationships with employees.<br>Ensures employees establish and maintain open, collaborative relationships within their team.<br>Participates in the employee performance appraisal process, providing feedback as needed.<br>Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Ensures property policies are administered fairly and consistently.<br>Utilizes an "open door" policy.<br>Solicits employee feedback<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>Marriott International is an equal opportunity employer.&nbsp;We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.&nbsp;We are committed to non-discrimination on&nbsp;any&nbsp;protected&nbsp;basis, such as disability and veteran status, or any other basis covered under applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>