Restaurants Manager Jobs in UAE
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Brand Manager – Luxury Hospitality <br>About the Opportunity A prestigious luxury hospitality organization is seeking an experienced Brand Manager to join its growing team. Reporting to senior leadership, the successful candidate will be responsible for developing and executing brand strategies that strengthen market positioning, enhance customer engagement, and support business objectives.<br><br>Key Responsibilities Develop and implement integrated brand strategies across multiple luxury hospitality p. Ensure brand consistency across all customer touchpoints, including digital, social media, advertising, PR, partnerships, and on-property experiences. Collaborate with restaurant operations, sales, digital marketing, revenue management, and external agencies to deliver impactful campaigns. Manage brand guidelines and ensure all communications reflect premium brand standards. Oversee content development, photography, video, and creative assets to support brand storytelling. Support new property openings, brand activations, partnerships, and promotional events.<br>About You Bachelor's degree in Marketing, Business, Communications, or a related field.5+ years of brand experience, preferably within luxury hospitality, hotels, travel, lifestyle, or premium consumer brands. Strong understanding of digital marketing, content strategy, social media, and brand communications. Exceptional stakeholder management and communication abilities. Ability to manage multiple projects in a fast-paced, dynamic environment. Experience working with creative agencies and cross-functional teams.<br>Preferred Experience Experience with luxury restaurants, or lifestyle brands. Knowledge of CRM, loyalty programs, and guest engagement strategies. Experience managing multi-property or regional brand portfolios. Familiarity with marketing analytics and campaign reporting tools.<br>To maintain confidentiality, the hiring organization's identity will be shared with shortlisted candidates during the recruitment process. All applications will be handled with the strictest confidence.<br>If you have a passion for luxury brands, exceptional guest experiences, and strategic marketing, we encourage you to apply.
Location<br><br>Chicago, IL; Austin, TX; New York, NY; Royal Oak, MI; San Francisco, CA<br><br>Employment Type<br><br>Full time<br><br>Department<br><br>Innovation<br><br>Compensation<br><br>$180K – $225K<br><br>Please note the salary range listed is just one component of a competitive compensation package which may include a company stock plan depending on role eligibility. Offers will be reflective of the candidate’s location, qualifications, and experience.<br><br>Overview Application<br><br>About Spot On<br><br>We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed.<br><br>Named the #1 Restaurant POS by G2 (Summer 2026), based on ratings from real users Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running<br><br>We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, Spot On is the place for you.<br><br>About The Role<br><br>As the Product Manager in Payments, you will own the strategy and execution for Spot On’s end-to-end payments experience—spanning card-present and card-not-present acceptance, transaction processing, routing, and the downstream flows that get merchants paid. You will define how payments are presented, authorized, captured, settled, and funded across our hospitality-focused ecosystem, ensuring reliability, security, and compliance while driving a best-in-class experience for restaurants and other hospitality merchants.<br><br>While your primary charter is the broader payments product, you will also partner with our money movement and remittance functions to make sure merchant funding is accurate, predictable, and transparent—ensuring the economics and timing of merchant processing show up cleanly in our product surfaces.<br><br>We are looking for a strong product leader—someone who can set a clear vision, rally engineering, design, operations, GTM, and external partners around it, and make confident trade-offs in a high-stakes, highly regulated domain. Your success will be measured by payment performance (authorization rates, latency, and resiliency), merchant satisfaction, funding accuracy, and the ability to unlock new payment capabilities that help merchants grow revenue and reduce operational friction.<br><br>Responsibilities:<br><br>Payments Strategy & Execution:<br><br>Own the end-to-end product roadmap for payments across card-present and card-not-present environments, with a focus on hospitality use cases like table service, counter service, bars, quick-service, and multi-location groups. Define how each payment media type is presented and accepted—chip, contactless, digital wallets, ecommerce tokens, and white label loyalty—and set the metrics that measure acceptance health. Translate complex payment flows into simple, intuitive experiences for merchants and their staff (refunds, tips, adjustments, partial authorizations, and offline/stand-in authorization). Monitor and improve key payment performance metrics—authorization rates, chargebacks, declines, disputes, latency, reconciliation accuracy—through rigorous data-driven experimentation. Partner with risk, compliance, and security to ensure adherence to network rules and PCI DSS, and with GTM to package and position payment capabilities that differentiate Spot On for hospitality. Lead discovery with external processors, acquirers, gateways, and partners to evaluate new capabilities, routing options, and cost-optimization opportunities.<br><br>Money Movement & Remittance (partnership Scope):<br><br>Partner with money movement and remittance teams to ensure merchant processing funds settle on time, with accurate fees, adjustments, and chargeback handling reflected in merchant-facing reporting. Feed payment product decisions (routing, interchange optimization, surcharging/dual pricing) back into funding and remittance workflows so merchant payouts stay predictable and explainable.<br><br>Cross-Functional Leadership:<br><br>Act as the primary product point of contact for payments across Spot On, aligning stakeholders around a clear vision, roadmap, and success metrics. Facilitate cross-functional decision-making, balancing technical constraints, regulatory considerations, and merchant needs to arrive at pragmatic, high-impact solutions. Communicate clearly and consistently with executives and senior leaders on trade-offs, risks, dependencies, and progress for payment initiatives. Mentor and influence peers and adjacent product teams on payment best practices, shared capabilities, and platform standards to avoid fragmentation and duplicate solutions. Contribute to a culture of accountability, urgency, and ownership, ensuring that cross-functional teams deliver high-quality releases on time and learn quickly from launches.<br><br>Qualifications:<br><br>5+ years of product management experience, with at least 3 years focused on payments, fintech, or closely related financial services products. Demonstrated product leadership—able to set a clear vision, influence senior stakeholders, make confident trade-offs under ambiguity, and rally engineering, design, and GTM teams around shared outcomes. Deep understanding of card-present and card-not-present payments, including authorization, capture, clearing, settlement, tokenization, risk, and chargeback flows. Working familiarity with merchant processing economics—interchange, scheme fees, and how those show up in settlement and remittance to merchants. Experience working with payment processors, acquirers, gateways, or card networks, ideally in a platform or multi-tenant merchant environment. Strong analytical skills, including comfort working with large payment datasets, building dashboards, defining KPIs, and using data to drive prioritization and experimentation. Proven success shipping complex, technical products that require deep collaboration with engineering and operations teams. Excellent written and verbal communication skills, with the ability to explain complex payment concepts to both technical and non-technical audiences. Customer-centric mindset with experience conducting discovery, user interviews, and feedback sessions with merchants or similar B2B customers. High degree of ownership, bias toward action, and ability to manage multiple initiatives in parallel in a fast-paced, high-growth environment.<br><br>Compensation:<br><br>Our base pay range starts at $180,000 -$225,000/year for this role Please note the salary range listed is just one component of a competitive compensation package which includes a company stock plan Offers will be reflective of the candidate’s location and experience.<br><br>Benefits: <br><br>At Spot On, we put people above everything else. We’re known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech. We can’t take care of our clients without taking care of our employees first, and that’s why we invest in you with a competitive benefits package which includes:<br><br>Medical, Dental and Vision Insurance 401k with company match RSUsPaid vacation, 10 company holidays, sick time, and volunteer time off Employee Resource Groups to build community and inclusion at work Monthly cell phone and internet stipend Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development<br><br>We will never ask candidates to pay fees, purchase equipment, or share sensitive personal or financial information during the hiring process. All legitimate communication from our recruiting team will come from an official company email address (@spoton.com). If something seems suspicious, please contact us at careers@spoton.com.<br><br>Spot On is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.<br><br>Work authorization in the U. S. is required. Visa sponsorship is not available for this role.<br><br>Spot On is an E-Verify company.<br><br>Compensation Range: $180K - $225K<br><br>About Spot On<br><br>We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed.<br><br>Named the #1 Restaurant POS by G2 (Summer 2026), based on ratings from real users Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running<br><br>We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, Spot On is the place for you.<br><br>Payments Strategy & Execution:<br><br>Own the end-to-end product roadmap for payments across card-present and card-not-present environments, with a focus on hospitality use cases like table service, counter service, bars, quick-service, and multi-location groups. Define how each payment media type is presented and accepted—chip, contactless, digital wallets, ecommerce tokens, and white label loyalty—and set the metrics that measure acceptance health. Translate complex payment flows into simple, intuitive experiences for merchants and their staff (refunds, tips, adjustments, partial authorizations, and offline/stand-in authorization). Monitor and improve key payment performance metrics—authorization rates, chargebacks, declines, disputes, latency, reconciliation accuracy—through rigorous data-driven experimentation. Partner with risk, compliance, and security to ensure adherence to network rules and PCI DSS, and with GTM to package and position payment capabilities that differentiate Spot On for hospitality. Lead discovery with external processors, acquirers, gateways, and partners to evaluate new capabilities, routing options, and cost-optimization opportunities.<br><br>Money Movement & Remittance (partnership Scope):<br><br>Partner with money movement and remittance teams to ensure merchant processing funds settle on time, with accurate fees, adjustments, and chargeback handling reflected in merchant-facing reporting. Feed payment product decisions (routing, interchange optimization, surcharging/dual pricing) back into funding and remittance workflows so merchant payouts stay predictable and explainable.<br><br>Cross-Functional Leadership:<br><br>Act as the primary product point of contact for payments across Spot On, aligning stakeholders around a clear vision, roadmap, and success metrics. Facilitate cross-functional decision-making, balancing technical constraints, regulatory considerations, and merchant needs to arrive at pragmatic, high-impact solutions. Communicate clearly and consistently with executives and senior leaders on trade-offs, risks, dependencies, and progress for payment initiatives. Mentor and influence peers and adjacent product teams on payment best practices, shared capabilities, and platform standards to avoid fragmentation and duplicate solutions. Contribute to a culture of accountability, urgency, and ownership, ensuring that cross-functional teams deliver high-quality releases on time and learn quickly from launches.<br><br>Qualifications:<br><br>5+ years of product management experience, with at least 3 years focused on payments, fintech, or closely related financial services products. Demonstrated product leadership—able to set a clear vision, influence senior stakeholders, make confident trade-offs under ambiguity, and rally engineering, design, and GTM teams around shared outcomes. Deep understanding of card-present and card-not-present payments, including authorization, capture, clearing, settlement, tokenization, risk, and chargeback flows. Working familiarity with merchant processing economics—interchange, scheme fees, and how those show up in settlement and remittance to merchants. Experience working with payment processors, acquirers, gateways, or card networks, ideally in a platform or multi-tenant merchant environment. Strong analytical skills, including comfort working with large payment datasets, building dashboards, defining KPIs, and using data to drive prioritization and experimentation. Proven success shipping complex, technical products that require deep collaboration with engineering and operations teams. Excellent written and verbal communication skills, with the ability to explain complex payment concepts to both technical and non-technical audiences. Customer-centric mindset with experience conducting discovery, user interviews, and feedback sessions with merchants or similar B2B customers. High degree of ownership, bias toward action, and ability to manage multiple initiatives in parallel in a fast-paced, high-growth environment.<br><br>Compensation:<br><br>Our base pay range starts at $180,000 -$225,000/year for this role Please note the salary range listed is just one component of a competitive compensation package which includes a company stock plan Offers will be reflective of the candidate’s location and experience.<br><br>At Spot On, We Put People Above Everything Else. We’re Known For Our Innovative Software And Technology Solutions, But We Stand Out Because Of The Hard-working Humans Behind The Tech. We Can’t Take Care Of Our Clients Without Taking Care Of Our Employees First, And That’s Why We Invest In You With a Competitive Benefits Package Which Includes:<br><br>Medical, Dental and Vision Insurance 401k with company match RSUsPaid vacation, 10 company holidays, sick time, and volunteer time off Employee Resource Groups to build community and inclusion at work Monthly cell phone and internet stipend Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development<br><br>We will never ask candidates to pay fees, purchase equipment, or share sensitive personal or financial information during the hiring process. All legitimate communication from our recruiting team will come from an official company email address (@spoton.com). If something seems suspicious, please contact us at careers@spoton.com.<br><br>Spot On is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.<br><br>Work authorization in the U. S. is required. Visa sponsorship is not available for this role.<br><br>Spot On is an E-Verify company.<br><br>Compensation Range: $180K - $225K<br><br>About Spot On<br><br>We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed.<br><br>Named the #1 Restaurant POS by G2 (Summer 2026), based on ratings from real users Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running<br><br>We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, Spot On is the place for you.<br><br>Payments Strategy & Execution:<br><br>Own the end-to-end product roadmap for payments across card-present and card-not-present environments, with a focus on hospitality use cases like table service, counter service, bars, quick-service, and multi-location groups. Define how each payment media type is presented and accepted—chip, contactless, digital wallets, ecommerce tokens, and white label loyalty—and set the metrics that measure acceptance health. Translate complex payment flows into simple, intuitive experiences for merchants and their staff (refunds, tips, adjustments, partial authorizations, and offline/stand-in authorization). Monitor and improve key payment performance metrics—authorization rates, chargebacks, declines, disputes, latency, reconciliation accuracy—through rigorous data-driven experimentation. Partner with risk, compliance, and security to ensure adherence to network rules and PCI DSS, and with GTM to package and position payment capabilities that differentiate Spot On for hospitality. Lead discovery with external processors, acquirers, gateways, and partners to evaluate new capabilities, routing options, and cost-optimization opportunities.<br><br>Money Movement & Remittance (partnership Scope):<br><br>Partner with money movement and remittance teams to ensure merchant processing funds settle on time, with accurate fees, adjustments, and chargeback handling reflected in merchant-facing reporting. Feed payment product decisions (routing, interchange optimization, surcharging/dual pricing) back into funding and remittance workflows so merchant payouts stay predictable and explainable.<br><br>Cross-Functional Leadership:<br><br>Act as the primary product point of contact for payments across Spot On, aligning stakeholders around a clear vision, roadmap, and success metrics. Facilitate cross-functional decision-making, balancing technical constraints, regulatory considerations, and merchant needs to arrive at pragmatic, high-impact solutions. Communicate clearly and consistently with executives and senior leaders on trade-offs, risks, dependencies, and progress for payment initiatives. Mentor and influence peers and adjacent product teams on payment best practices, shared capabilities, and platform standards to avoid fragmentation and duplicate solutions. Contribute to a culture of accountability, urgency, and ownership, ensuring that cross-functional teams deliver high-quality releases on time and learn quickly from launches.<br><br>Qualifications:<br><br>5+ years of product management experience, with at least 3 years focused on payments, fintech, or closely related financial services products. Demonstrated product leadership—able to set a clear vision, influence senior stakeholders, make confident trade-offs under ambiguity, and rally engineering, design, and GTM teams around shared outcomes. Deep understanding of card-present and card-not-present payments, including authorization, capture, clearing, settlement, tokenization, risk, and chargeback flows. Working familiarity with merchant processing economics—interchange, scheme fees, and how those show up in settlement and remittance to merchants. Experience working with payment processors, acquirers, gateways, or card networks, ideally in a platform or multi-tenant merchant environment. Strong analytical skills, including comfort working with large payment datasets, building dashboards, defining KPIs, and using data to drive prioritization and experimentation. Proven success shipping complex, technical products that require deep collaboration with engineering and operations teams. Excellent written and verbal communication skills, with the ability to explain complex payment concepts to both technical and non-technical audiences. Customer-centric mindset with experience conducting discovery, user interviews, and feedback sessions with merchants or similar B2B customers. High degree of ownership, bias toward action, and ability to manage multiple initiatives in parallel in a fast-paced, high-growth environment.<br><br>Compensation:<br><br>Our base pay range starts at $180,000 -$225,000/year for this role Please note the salary range listed is just one component of a competitive compensation package which includes a company stock plan Offers will be reflective of the candidate’s location and experience.<br><br>At Spot On, We Put People Above Everything Else. We’re Known For Our Innovative Software And Technology Solutions, But We Stand Out Because Of The Hard-working Humans Behind The Tech. We Can’t Take Care Of Our Clients Without Taking Care Of Our Employees First, And That’s Why We Invest In You With a Competitive Benefits Package Which Includes:<br><br>Medical, Dental and Vision Insurance 401k with company match RSUsPaid vacation, 10 company holidays, sick time, and volunteer time off Employee Resource Groups to build community and inclusion at work Monthly cell phone and internet stipend Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development<br><br>We will never ask candidates to pay fees, purchase equipment, or share sensitive personal or financial information during the hiring process. All legitimate communication from our recruiting team will come from an official company email address (@spoton.com). If something seems suspicious, please contact us at careers@spoton.com.<br><br>Spot On is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.<br><br>Work authorization in the U. S. is required. Visa sponsorship is not available for this role.<br><br>Spot On is an E-Verify company.<br><br>Compensation Range: $180K - $225K
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Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><u><strong>Role Summary:</strong></u></p><br><p>We are looking for a dynamic and analytical <strong>Key Account Manager</strong> to join our team. This role will focus on developing and executing strategic plans to maximize the value of our key restaurant partnerships. You will be responsible for leveraging data insights, managing cross-functional projects, and ensuring our key accounts achieve sustained growth and success on the platform.</p><br><p><u><strong>What's On Your Plate:</strong></u></p><br><p><strong>Strategic Account Management:</strong></p><br><ul><li>Define and execute comprehensive account strategies that align with Talabat’s business objectives and maximize revenue growth for key accounts.</li></ul><p><strong>Data-Driven Insights:</strong></p><br><ul><li><p>Lead rigorous analysis of sales data, customer insights, operational metrics, and market trends to guide strategic decision-making and identify scalable growth opportunities.</p><br></li></ul><p><strong>Project Management:</strong></p><br><ul><li><p>Lead cross-functional projects involving multiple teams (marketing, product, operations, finance) to optimize account performance, enhance partner experience, and implement new business initiatives.</p><br></li></ul><p><strong>Relationship Building:</strong></p><br><ul><li><p>Establish and nurture strong, long-term partnerships with key stakeholders at partner restaurants to ensure collaboration and mutual growth.</p><br></li></ul><p><strong>Performance Tracking:</strong></p><br><ul><li><p>Establish robust KPIs and dashboards to track account health, performance trends, and project outcomes; communicate insights and recommendations to internal leadership and external partners</p><br></li></ul><p><strong>Negotiations & Renewals:</strong></p><br><ul><li><p>Manage contract negotiations, renewals, and commercial terms to maximize revenue and maintain competitive positioning.</p><br></li></ul><p><strong>Market & Competitor Analysis:</strong></p><br><ul><li><p>Stay updated on industry trends and competitors’ activities to adapt strategies and provide insights proactively.</p><br></li></ul><br>Qualifications<br><ul><li>Bachelor’s degree in Business Sales, Strategy, or a related field.</li><li>4–6 years of experience in account management, strategic partnerships, or commercial roles.</li><li>Strong track record in owning strategic projects, building cross-functional alignment, and delivering results.</li><li>Analytical thinker with a solid understanding of business data, dashboards, and performance metrics.</li><li>Excellent communication and relationship-building skills.</li><li>Self-starter with strong project management capabilities and attention to detail.</li><li>Experience in e-commerce, food delivery, or tech is a strong advantage.</li><li>Proficiency in CRM tools (e.g., Salesforce) and Excel or data dashboards.</li></ul><br>Additional Information<br><p><u><strong>Join Our Vibrant Team in Dubai at City Walk, Where Work Meets Innovation and Fun!</strong></u></p><br><ul><li><p><strong>Grow With Us:</strong> We're all about growth and recognition, both professionally and personally. Your journey of development starts here.</p><br></li><li><p><strong>Diverse & Inclusive:</strong> With colleagues from across the globe, our diversity is our strength. Everyone’s welcome in our inclusive environment.</p><br></li><li><p><strong>Make a Difference:</strong> Join the team behind the fastest-growing online food ordering network. Your work here really counts.</p><br></li><li><p><strong>Fun & Community:</strong> Our company events, cultural outings, and sports activities aren’t just fun; they’re a way to bond with our amazing team.</p><br></li><li><p><strong>Daily Perks:</strong> From fresh fruits and coffee in our lounges to wellness rooms, we’ve got perks that make every day better.</p><br></li><li><p><strong>Health & Wellness:</strong> With sponsored healthcare and gym memberships, we care about your wellbeing.</p><br></li></ul><br><br> </div>
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Our client is seeking an experienced <b>Pre-Opening Operations Manager - QSR</b> to lead the successful launch and operational readiness of new Quick Service Restaurant (QSR) outlets across Dubai and the UAE.This role is ideal for a hands-on operations professional with a proven track record in pre-opening projects within the QSR, fast-casual, cloud kitchen, or multi-site restaurant sectors. The successful candidate will be responsible for managing the entire pre-opening lifecycle, ensuring outlets are fully operational, compliant, staffed, and ready to deliver exceptional customer experiences from day one.<b> </b><b>Key Responsibilities:</b>· Lead and manage end-to-end pre-opening activities for new restaurant outlets, ensuring timely and successful launches.· Develop and execute detailed opening plans, project timelines, and operational readiness checklists.· Coordinate with internal stakeholders, landlords, contractors, consultants, and government authorities to ensure all opening requirements are met.· Oversee licensing, permits, approvals, and regulatory compliance processes required for outlet openings.· Manage vendor onboarding, supplier setup, equipment procurement, and operational infrastructure readiness.· Ensure all operational systems, POS platforms, delivery channels, and technology solutions are fully functional before launch.· Coordinate recruitment activities, workforce planning, onboarding, and training programs for new outlet teams.· Develop, implement, and standardize operational policies, procedures, and SOPs to ensure consistency across locations.· Collaborate with culinary and operations teams to ensure menu readiness, product availability, quality standards, and inventory planning.· Manage aggregator onboarding and setup, including platforms such as Talabat, Deliveroo, Noon Food, Careem, and other delivery channels.· Conduct pre-opening audits, operational testing, and launch readiness assessments to identify and resolve potential issues.· Monitor opening budgets, timelines, risks, and project milestones while providing regular progress updates to senior management.Requirements· Minimum of 8+ years of progressive experience strictly within QSR, fast-casual, cloud kitchen, or multi-unit restaurant operations.· Proven, verifiable experience managing multiple pre-opening projects from planning through to successful commercial launch.· Deep UAE/Dubai market experience is non-negotiable; candidates must possess current, working knowledge of local municipality regulations, food safety codes, and licensing workflows.· Exceptional organization skills with the ability to manage complex timelines and multiple site launches simultaneously.· Highly articulate with the communication skills to manage landlords, contractors, government inspectors, and executive leadership.· A hands-on leader who rolls up their sleeves during the high-pressure days leading up to an opening.· Prior experience scaling recognized regional or international QSR, fast-casual, or cloud kitchen brands during rapid growth phases is highly desirable.· Tech-savvy profile with advanced understanding of modern kitchen logistics, POS systems, and aggregator algorithms.<b>Additional Information</b>This is a pivotal, high-impact role within a rapidly growing F&B business. For a launch specialist, this position offers the autonomy to build operational ecosystems from the ground up, leave a tangible stamp on the region's food scene, and directly fuel a brand's multi-site expansion strategy.<b>Candidates must be currently based in the UAE and ready to attend interviews at short notice. Immediate availability or short notice periods will be heavily prioritized.</b><b>Fluency in Spanish or French would be highly preferred</b<br>
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<div data-jb-field="skills">Proven, verifiable experience managing multiple pre-opening projects from planning through to successful commercial launch.<br>
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About the Job<br>This position is responsible for leading the overall marketing agenda for a recognised international restaurant brand in the UAE. The role focuses on elevating brand perception, increasing customer engagement, and driving sustainable revenue growth across both online and offline channels. The successful individual will translate business objectives into impactful marketing initiatives, campaigns, and measurable commercial results.<br>Key Responsibilities<br>Own and execute the annual marketing roadmap aligned with revenue targets, customer growth objectives, and digital development plans. Develop and implement full-funnel marketing strategies covering awareness, acquisition, conversion, retention, and loyalty. Maintain and strengthen brand positioning across all customer touchpoints including restaurants, digital channels, social platforms, and delivery partners. Lead digital marketing and performance campaigns across paid social and other acquisition channels, driving optimisation and return on investment. Manage CRM and customer engagement programmes including acquisition journeys, retention campaigns, reactivation initiatives, and frequency-driving activities. Oversee product launches, seasonal promotions, and integrated marketing campaigns in partnership with operational and commercial stakeholders. Optimise the customer experience across dine-in, mobile application, and aggregator platforms, ensuring promotional and pricing strategies support commercial objectives. Lead, mentor, and develop the marketing team while managing external agencies and suppliers. Own marketing budgets, resource allocation, forecasting, and performance reporting for senior leadership. Collaborate closely with operations, finance, supply chain, and digital teams to ensure effective execution and alignment across business priorities.<br>Key Ingredients<br>Bachelor's degree in Marketing, Business, Communications, or a related discipline.5–8+ years of marketing experience within hospitality, restaurants, retail, or consumer-focused brands across the GCC. Strong expertise in brand management, digital performance marketing, and CRM programmes. Proven ability to manage budgets and deliver measurable commercial outcomes. Solid understanding of social media, mobile applications, CRM systems, customer lifecycle marketing, and paid advertising platforms. Experience leading teams and managing agency relationships within fast-paced environments. Strong commercial acumen with the ability to balance long-term brand building and short-term performance objectives. Excellent stakeholder management, communication, and project management skills.<br>Please note, only candidates with relevant experience will be contacted to discuss the position in more detail.
About the Job<br>This position is responsible for leading the overall marketing agenda for a recognised international restaurant brand in the UAE. The role focuses on elevating brand perception, increasing customer engagement, and driving sustainable revenue growth across both online and offline channels. The successful individual will translate business objectives into impactful marketing initiatives, campaigns, and measurable commercial results.<br>Key Responsibilities<br>Own and execute the annual marketing roadmap aligned with revenue targets, customer growth objectives, and digital development plans. Develop and implement full-funnel marketing strategies covering awareness, acquisition, conversion, retention, and loyalty. Maintain and strengthen brand positioning across all customer touchpoints including restaurants, digital channels, social platforms, and delivery partners. Lead digital marketing and performance campaigns across paid social and other acquisition channels, driving optimisation and return on investment. Manage CRM and customer engagement programmes including acquisition journeys, retention campaigns, reactivation initiatives, and frequency-driving activities. Oversee product launches, seasonal promotions, and integrated marketing campaigns in partnership with operational and commercial stakeholders. Optimise the customer experience across dine-in, mobile application, and aggregator platforms, ensuring promotional and pricing strategies support commercial objectives. Lead, mentor, and develop the marketing team while managing external agencies and suppliers. Own marketing budgets, resource allocation, forecasting, and performance reporting for senior leadership. Collaborate closely with operations, finance, supply chain, and digital teams to ensure effective execution and alignment across business priorities.<br>Key Ingredients<br>Bachelor's degree in Marketing, Business, Communications, or a related discipline.5–8+ years of marketing experience within hospitality, restaurants, retail, or consumer-focused brands across the GCC. Strong expertise in brand management, digital performance marketing, and CRM programmes. Proven ability to manage budgets and deliver measurable commercial outcomes. Solid understanding of social media, mobile applications, CRM systems, customer lifecycle marketing, and paid advertising platforms. Experience leading teams and managing agency relationships within fast-paced environments. Strong commercial acumen with the ability to balance long-term brand building and short-term performance objectives. Excellent stakeholder management, communication, and project management skills.<br>Please note, only candidates with relevant experience will be contacted to discuss the position in more detail.
Job Purpose The R&D Manager is responsible for leading the end-to-end supplier development of new menu items and existing products. The role ensures that all products align with brand strategy, consumer insights, operational feasibility, food safety standards, and commercial objectives. The position has a direct impact on product quality across all Americana brands and markets, ensuring consistent development, commercialization, cost control, and execution across regions. The role operates in close collaboration with brand leads, Quality Assurance, Operations, Procurement, Supply Chain, and franchisors, reporting to the Director of Food Technology & Commercialization.<br>Key Responsibilities Identify, evaluate, and onboard new ingredient and product suppliers to support product development and innovation Develop supplier capabilities, including ingredient development, process improvement, and scalability for regional and global rollout Build and manage long-term supplier partnerships, including ongoing performance evaluation and continuous improvement Define and maintain ingredient specifications, processing methods, and packaging requirements, ensuring alignment across all stakeholders Translate product concepts into manufacturable specifications and ensure supplier readiness for pilot, testing, and full-scale production Support plant trials, initial production runs, and troubleshoot product or process issues during commercialization Coordinate product trials, kitchen tests, sensory evaluations, and consumer testing to ensure product viability and consistency Ensure consistent execution of products across restaurant operations Build business cases including costings, margins, and pricing recommendations, while driving cost optimization through value engineering and process improvements Support innovation planning, including annual calendars and long-term product roadmaps, and contribute to pipeline development using market and consumer insights Monitor product performance and recommend improvements using data-driven insights Ensure compliance with food safety, quality, and regulatory standards, including KFC and Yum! Brands requirements Manage product specifications, ingredient approvals, and supplier compliance, ensuring proper documentation and traceability Identify and mitigate risks related to supplier capability, product quality, and production timelines Manage multiple NPD projects simultaneously, ensuring delivery within timelines and budget constraints Balance consumer expectations, brand standards, operational feasibility, and cost requirements Prepare presentations and updates for senior stakeholders Collaborate cross-functionally with Marketing, Brand, Operations, Quality Assurance, Procurement, Finance, and Supply Chain, and engage with external suppliers, vendors, franchisors, and chefs Operate effectively within a fast-paced, high-volume QSR environment with frequent innovation cycles<br>Education and Experience Bachelor’s degree in Food Science, Food Technology, Food Engineering, or a related field Master’s degree in Food Science, Food Technology, or Business/Innovation is an advantage5–8+ years of experience in food product development, supplier development, New Product Development (NPD), and food R&D or food technology environments Strong industry experience within Quick Service Restaurants (QSR), food manufacturing, FMCG food production, food technology/food science, or central kitchen/food processing operations Proven experience working with cross-functional teams and external suppliers across multiple markets Experience working in multi-brand or multi-market environments is an advantage Relevant certifications such as HACCP, ISO 22000, Certified Food Scientist (CFS), Certified Food Safety and Quality Auditor (CFSQA), Good Manufacturing Practices (GMP), and sensory evaluation or product testing certifications are preferred<br>Skills and Competencies Product development and commercialization expertise Strong project management and ability to manage multiple priorities Commercial acumen including cost, pricing, and margin understanding Strong understanding of food safety, quality, and regulatory standards Analytical thinking and data-driven decision-making Problem-solving and risk assessment capability Strong communication and stakeholder engagement skills Ability to work effectively in fast-paced, high-volume environments Innovation mindset with focus on continuous improvement
JOB PURPOSE<br>The Manager – HR Operations will lead and take end-to-end ownership of the HR operations function, overseeing talent acquisition, retention, onboarding and offboarding, and payroll coordination. The role requires a hands-on generalist who can build efficient, compliant HR processes while championing an employee experience suited to a fast-paced, service-driven environment. Candidates with a background in hospitality, restaurants, or leisure and entertainment businesses are strongly preferred, given the operational tempo and people-first culture such backgrounds bring.<br>KEY RESPONSIBILITIESHR Operations Own and continuously improve end-to-end HR operations processes, policies, and SOPs across the employee lifecycle. Ensure HR data integrity and process compliance within the HRIS/SAP system, including employee records, contracts, and letters. Act as the escalation point for employee queries relating to HR policy, benefits, and administration. Ensure compliance with UAE Labour Law, visa/immigration requirements, and internal governance policies. Prepare and present HR operational metrics and dashboards (headcount, turnover, time-to-hire, etc.) to leadership.<br>Talent Acquisition Manage full-cycle recruitment for operational and corporate roles, partnering with hiring managers to define role requirements. Build and maintain a pipeline of hospitality, retail, leisure, and entertainment talent suited to business lines. Coordinate interviews, assessments, and offer negotiations, ensuring an efficient and positive candidate experience. Track recruitment KPIs and report on hiring progress against workforce plans. Retention Design and drive retention initiatives, engagement programmes, and career development pathways. Monitor attrition trends, conduct exit interviews, and translate findings into actionable retention strategies. Partner with department heads to address engagement risks and strengthen team culture. Onboarding & Offboarding Own the end-to-end onboarding journey, ensuring new joiners are set up, informed, and integrated smoothly. Coordinate pre-boarding documentation, IT/system access, inductions, and probation tracking. Manage the offboarding process, including exit formalities, clearance, final settlements, and knowledge handover. Payroll Coordination Coordinate monthly payroll inputs with Finance/Payroll teams, ensuring accuracy of new joiners, leavers, and changes. Validate attendance, leave, overtime, and benefit records feeding into payroll processing. Respond to and resolve payroll-related employee queries in a timely manner. Support WPS compliance and statutory reporting requirements. QUALIFICATIONS & EXPERIENCEBachelor's degree in Human Resources, Business Administration, or a related field; HR certification (CIPD, SHRM, or equivalent) is an advantage. Minimum 6–8 years of progressive HR generalist experience, with at least 2–3 years in a managerial capacity. Background from the hospitality, restaurant, or leisure and entertainment industry is a strong preference for this role. Solid working knowledge of UAE Labour Law and HR compliance requirements. Hands-on experience with HRIS/payroll systems (SAP Success Factors or similar) preferred. Proven experience managing recruitment, retention, and employee lifecycle processes in a fast-paced, multi-site environment. SKILLS & COMPETENCIESStrong stakeholder management and ability to influence at all levels of the organisation. Excellent organisational skills with the ability to manage multiple priorities in a high-volume, deadline-driven environment. Hands-on, service-oriented mindset with a bias for action — comfortable operating both strategically and operationally. Strong communication skills in English; Arabic is an advantage. High attention to detail and discretion when handling confidential employee and payroll data. LOCATIONAbu Dhabi, United Arab Emirates.
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<p>We are currently seeking for dynamic, ambitious and self motivated Food & Beverage professionals who assist to organize and direct a team that develops top quality of food & beverage products with prompt, accurate and personalized service.</p>
<p>This position is based at Towers Rotana.<br><br>As a Food & Beverage Manager you are responsible for the short and long term planning and the management of the food & beverage operations in the front and back of house to achieve customer satisfaction and quality service while meeting / exceeding financial goals. The role involves managing and achieving of profit and quality for all food & beverage operations in the hotel, including restaurants, catering and banquet operations, and will include key responsibilities such as:<br><br>• Maintain standards of food & beverage quality and guest service quality<br>• Coach, train and manage employees within the hotel’s organization structure<br>• Achieve budgeted revenues & expenses and maximize profitability related to the food & beverage department<br>• Contribute to the profitability and guest satisfaction perception of other hotel departments<br>• Implement & maintain local and national sales / marketing programs<br>• Increase level of guest satisfaction by delivering of an improved product through employee development, job engineering and quality image<br>• Ensure compliance with business operations and legal regulations<br>• Market the food & beverage outlets, develop and manage the implementation of menus, package deals, promotions, displays, decorations and presentation within corporate guidelines to meet / exceed sales and financial goals and objectives<br>• Implement & manage all company programs to ensure compliance with SOP’s.</p> </div>
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<p>Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Engineering teams tackle complex technical challenges across a global, three-sided marketplace, building and scaling systems that serve millions of customers, riders and partners every day.</p><br><br>
<p>We’re looking for a Site Manager – Editions to join our Dubai team. In this role, you’ll help us drive the highest performance possible within their respective site, including maximising customer satisfaction, optimising productivity and achieving site personnel costs, maintaining strong stock accuracy, tightly controlling inventory and minimising all wastage.</p><br><br>
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<strong>What You’ll Be Doing</strong>
<p>You’ll be joining the Deliveroo Editions team. Deliveroo Editions were the world’s first delivery only kitchens, and we are still the market leaders in helping our restaurant partners succeed. We entered this space in 2017 and operate across various markets and have since perfected the art of getting customers their deliveries in the fastest and most pleasant way possible. These super kitchens provide restaurant owners with an end-to-end solution for fulfilling customer orders with the highest possible standards – outperforming their brick & mortar KPI’s! This is the reason why many of the industry’s leading brands (such as Dishoom, Wingstop, Five Guys, and Pickl) have chosen Editions to help them grow their brands and develop new ones! As such, Editions is a delivery-only kitchen network that brings exclusive restaurant brands into high demand areas.</p><br><br>
<p>Here’s what your day-to-day might look like:</p><br><br>
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<p>Own the day to day operations in your site.</p><br><br>
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<p>Lead through your respective team working closely with your site team and the multi-site manager to achieve all company objectives and goals. This will require an ability to effectively prioritise tasks and activities on shift whilst retaining the ability to get stuck in.</p><br><br>
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<p>Lead in accordance with the Deliveroo values and ensure your team follows suit.</p><br><br>
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<p>Develop, train and motivate all employees to achieve ambitious targets</p><br><br>
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<p>Demonstrate operational excellence by meeting KPI targets for your respective site constantly seeking to improve.</p><br><br>
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<p>Supervise compliance to company standard operating procedures (SOPs) through robust supervision, impactful coaching and inspirational leadership.</p><br><br>
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<p>Execute cost control and adherence to budgets. As the Site Manager you will have direct control of Opex spending, Maintenance and will influence on utilities and labour spending</p><br><br>
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<p>Keep all relevant trackers, logs and sheets up to date with operational and financial data.</p><br><br>
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<p>Drive strong standards within your site, adhering to space management principles in addition to delivering a clean, tidy, organised site environment.</p><br><br>
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<p>Be responsible for ensuring compliance with all Health & Safety and Due Diligence measures in place for daily operations. Ensure all product recalls and withdrawals are actioned as per company guidelines (eg. Ancillaries).</p><br><br>
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<p>Ensure Food Safety regulations are being followed on site. Work closely with your site team and multi-site manager to train the team on new food safety requirements, holding partners accountable for compliance.</p><br><br>
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<p>Supervise accurate timekeeping within your sites ensuring team members appropriately record their shifts, take breaks as per policy and adhere to working time directive requirements.</p><br><br>
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<p>Ensuring appropriate staffing at site to maintain daily operations.</p><br><br>
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<p>Carry out regular Health & Safety checks, including completion of requisite internal audits to monitor compliance to standards.</p><br><br>
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<p>Participate in relevant meetings ensuing contribution and clear communication where appropriate.</p><br><br>
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<p>Monitor customer feedback seeking opportunities to improve the customer experience.</p><br><br>
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<p>Own the relationships with your restaurant partner kitchen teams, holding weekly and monthly meetings with the chef in charge to discuss performance and strengthen relationships.</p><br><br>
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<p>Maintain good relations to uphold Deliveroo’s positive reputation with all external parties, e.g. neighbours, landlords, contractors.</p><br><br>
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<p>Liaise with your various counterparts across the business to improve overall operational performance.</p><br><br>
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<p>Participate in projects, initiatives and activities to improve the operating model and achieve company objectives</p><br><br>
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<strong>What You’ll Need to Thrive</strong>
<p>Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:</p><br><br>
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<p>Minimum of 1-2 years of junior management food & beverage experience. Ideally in the restaurant industry</p><br><br>
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<p>Be adaptable and embrace change as it presents itself. Our business is still evolving and new exciting opportunities continue to surface. Standing still is not an option at Deliveroo or in site operations. You will be empowered to play a unique part in defining how your role is best achieved. Autonomy and adaptability are key ingredients to be successful.</p><br><br>
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<p>A good understanding and track record in influencing KPI performance</p><br><br>
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<p>Possess a commercial acumen with an ability to identify opportunities to grow Order Volume & Gross Merchandise Value (GMV)</p><br><br>
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<p>Demonstrates the ability to think on their feet and solve problems in a fast-paced environment</p><br><br>
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<p>Great knowledge of food safety and health and safety compliance requirements</p><br><br>
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<p>Previous experience in leading a team of several direct reports</p><br><br>
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<p>Can demonstrate excellent communication skills, both verbally and written</p><br><br>
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<p>Organised individual with strong attention to detail</p><br><br>
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<p>Tech-savvy and comfortable working with numbers (experience with Looker preferred)</p><br><br>
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<p>‘Can do, never give up’ attitude and the desire to grow and succeed with one of the world’s fastest growing food-tech companies</p><br><br>
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<p>Right to work in the relevant country</p><br><br>
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<p>Able to comply to company working expectations (e.g. weekend working)</p><br><br>
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<strong>Why Join Us?</strong>
<p>At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.</p><br><br>
<p>We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:</p><br><br>
<p>? Solve meaningful problems at real scale<br>Work on a complex, always-on marketplace that impacts millions every day.</p><br><br>
<p>? See your impact, fast<br>Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.</p><br><br>
<p>? Grow through challenge and ownership<br>Take on big, ambiguous problems and accelerate your career with strong support.</p><br><br>
<p>? A culture built for builders<br>High standards, collaboration, flexible working and continuous learning.</p><br><br>
<p>We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.</p><br><br>
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<strong>Our Global Structure</strong>
<p>Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.</p><br><br>
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<strong>Diversity, Equity and Inclusion</strong>
<p>At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.</p><br><br>
<p>We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.</p><br><br>
<p>If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.</p><br><br>
<p>If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!</p><br><br>
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Company Description Pickl is a Dubai-born burger concept known for award-winning cheeseburgers and fresh fried chicken sandwiches made without preservatives, hormones, or antibiotics. Recognized repeatedly as Best Burger and Best Fried Chicken by leading regional platforms, Pickl has also earned multiple Best Restaurant of the Year awards. The brand focuses on delivering high-quality “fresh fast food” through both dine-in and delivery experiences. Pickl is currently operating in seven countries across the region, including the UAE, Qatar, Bahrain, Egypt, Jordan, Oman, and Saudi Arabia, with further expansion planned into Kuwait and Iraq. Guests can enjoy Pickl on-site or via major UAE delivery platforms. Role Description The Procurement Manager is a full-time, on-site role based in Dubai, United Arab Emirates. This position is responsible for managing end-to-end procurement activities, including sourcing ingredients, packaging, and operational supplies that meet Pickl’s quality, cost, and sustainability standards. Day-to-day tasks include evaluating and onboarding suppliers, managing purchase orders, monitoring inventory levels, and ensuring timely delivery to restaurants. The role also oversees contract negotiation and contract management, maintains accurate procurement records, and collaborates with operations, finance, and quality teams to optimize supply chain efficiency. The Procurement Manager will track key procurement KPIs, identify cost-saving opportunities, and support the brand’s regional expansion by securing reliable suppliers in existing and new markets. Qualifications Candidates should possess strong Procurement and Supplier Evaluation skills to manage sourcing, supplier selection, and ongoing performance oversight. Candidates should possess Contract Negotiation and Contract Management skills to secure favorable terms and maintain compliant, up-to-date agreements. Candidates should possess solid Analytical Skills to interpret data, assess costs, and support informed decision-making across the supply chain. Experience in food and beverage or hospitality procurement, particularly in fast-casual or quick-service environments, is highly beneficial. Bachelor’s degree in Supply Chain Management, Business, Finance, or a related field, or equivalent practical experience in procurement. Ability to work on-site in Dubai, manage multiple priorities, and collaborate effectively with cross-functional teams across different countries. Proficiency with procurement or ERP systems and strong written and verbal communication skills in English; Arabic is a plus.
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<br>Company Description<br><br><p><strong>Join</strong><strong> us at Accor, </strong><strong>where</strong><strong> life pulses </strong><strong>with</strong><strong> passion!</strong></p><br><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.</p><br><p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p><br><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p><br><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p><br><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong> a </strong><strong>work</strong><strong> of </strong><strong>heart</strong><strong>,</strong><br><strong>Join</strong><strong> us and </strong><strong>become</strong><strong> a </strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><p><strong><u>GENERAL PURPOSE:</u></strong></p><br><p>• Behaves and acts (as a manager) in an exemplary fashion, embodying the brand mindset.</p><br><p>• Conveys the hotel's image and atmosphere by providing a warm and friendly welcome, being available and frequently visible in the hotel</p><br><p>• Helps employees improve their skills and provides support for career development</p><br><p>• Manages, motivates and organises personnel in order to improve the quality and creativity of F&B services, in line with brand standards. Makes suggestions for improvement.</p><br><p>• Takes part in the definition of hotel strategy and implements it in the F&B department</p><br><p>• Improves the department's results by increasing sales, improving the management of points of sale (restaurant, 24hr service etc), spend and profitability</p><br><p><strong>Financial Responsibilities</strong></p><br><ul><li>To ensure that Food and Beverage department is managed successfully as independent profit center.</li><li>To ensure that each place of work in the Food and Beverage department is managed by a Management Team (Assistant Restaurant Manager and Supervisor) who are totally accountable for their profitability.</li><li>To monitor all costs and recommend measures to control them in accordance with the annual budgets.</li><li>To establish an integrated cost management plan through product lining, minimal inventories, procurement and Delivery on Demand where possible and cost effective.</li><li>To ensure that the Department Operational Budget is strictly adhered to and in line, and that all costs are strictly controlled.</li><li>To monitor all cost and recommend / institute measures to control them.</li><li>To set and control with the General Manager, Director of Finance and Cluster Director if P&C any incentive schemes for F&B employees.</li><li>To prepare monthly forecasts and schedule resources accordingly.</li><li>To assist in the preparation of the Departmental Budget.</li><li>To analyze and report on a monthly basis the Profit and Loss statements.</li></ul><p><strong>Operational </strong></p><br><p><strong>• </strong>Steers and promotes all the F&B points of sale</p><br><p>• Ensures that all information is duly passed on to the applicable departments</p><br><p>• Organises and supervises the preparation of points of sale according to activity forecasts and product information</p><br><p>• Ensures the brand's reference standards are properly applied</p><br><p>• Ensures that sales materials are of good quality and ensures that pricing is in line with strategy</p><br><p>• In conjunction with the Head Chef, prepares the menus, organises purchases and updates the cooking instructions</p><br><p>• Plans changes in the menu, sets prices and organises the work for the day in coordination with the Chef</p><br><p>• Passes on the management team's decisions</p><br><p>• Knows how all the hotel's departments operate and is able to replace another Head of Department in case of absence</p><br><ul><li>To have a full working knowledge and capability to supervise, correct and demonstrate all duties and tasks in the assigned Place of Work to the standard set</li><li>To implement a flexible employee base, with the right mix of employees.</li><li>To assign responsibilities to subordinates and to check their performance daily.</li><li>To handle guest and employee inquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.</li><li>To ensure that health, hygiene and safety regulations are complied with and applied in the department in compliance with HACCP standards and procedures.</li><li>To be fully aware and conversant of Accor spirit, values and goals and is responsible to integrate them in the day to day operation.</li><li>To be fully aware and conversant of Accor environmental charter and is responsible to integrate them in the day to day operation.</li></ul><p><strong>Commercial/Sales</strong></p><br><p><strong>• </strong>Establishes excellent relations with guests</p><br><p>• Prepares the commercial action plan for the department and ensures its implementation</p><br><p>• Sets daily sales targets to be met by the team</p><br><p>• Is familiar with all the hotel's services and informs guests about them to encourage use</p><br><p>• Analyses guests' comments and implements any corrective actions as required</p><br><p>• Launches and deploys marketing initiatives in the local area in order to increase revenue</p><br><p>• Works in close collaboration with the sales department to ensure high standards of service and satisfaction for meetings customers</p><br><p>• Is actively involved in the local area to keep up-to-date with specific issues and needs</p><br><p>• Keeps close track of what the competition is doing</p><br><p>• Uses creativity and innovation to facilitate commercial operations</p><br><p><strong>Administration</strong></p><br><p><strong>• </strong>Draws up the annual budget for the department and implements any corrective actions required</p><br><p>• Ensures that the management results for the department are in line with the hotel's targets</p><br><p>• Guarantees the respect of procedures governing cash operations, administration and audits, in line with the brand's internal audit guidelines</p><br><p>• Adapts department organisation as required and manages headcount for optimum "prime cost"</p><br><p>• Draws up, implements and ensures that internal checks are carried out</p><br><p>• Supervises F&B purchasing and manages stocks</p><br><p>• Checks inventories that have been carried out</p><br><p>• Ensures that food and beverage costs comply with requirements defined by the hotel and the brand</p><br><p><strong><u>EXECUTIVE RESPONSIBILITIES</u></strong></p><br><ul><li>Report directly to the General Manager.</li><li>To respond to any changes in the Food and Beverage function as dictated by the industry, company or hotel.</li></ul><p><strong><u>Hygiene / Personal safety / Environment</u></strong></p><br><p>• Ensures that the workplace remains clean and tidy</p><br><p>• Applies and ensures application of the hotel's security regulations (in case of fire etc)</p><br><br>Additional Information<br><br><p>Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.<br>When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.</p><br> </div>
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The overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski’s DNA values in order to encourage sales and maximize guest satisfaction. <br><br><ul><li> Reporting to Head Waiter / Waitress, Supervisor, Assistant Manager, Outlet Manager.</li><li> A courteous, professional and efficient service is provided at all times.</li><li> All duties and tasks are performed as per the tasks required at the outlet.</li><li> Be knowledgeable of all services and products offered by the hotel.</li><li> Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned.</li><li> Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives.</li><li> Monitor operating supplies, equipment and reduce spoilage and wastage successfully.</li><li> Ensure that the place of work and surrounding area is kept clean and organized at all times.</li><li> Successfully perform opening and closing procedures established for the assigned outlet</li><li> Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.</li><li> Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.</li><li> Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.</li><li> Understand and strictly adhere to the rules & regulations established in the hotel’s policy manual and the hotel’s policy on fire, hygiene, health & safety.</li><li> Assist in carrying out scheduled inventories of products and operating equipment.</li></ul> </div>
Location: University City, Sharjah, UAEEmployment Type: Full-time About the Role Beirut Gate Restaurant – University Branch is looking for an experienced and motivated Branch Manager to oversee the daily operations of the restaurant, ensure excellent customer service, lead the team, and achieve operational and financial targets. Manage and supervise the daily operations of the restaurant. Lead, motivate, and manage front-of-house and back-of-house teams. Ensure high standards of customer service, food quality, cleanliness, and hygiene. Monitor sales, costs, inventory, and overall branch performance. Ensure compliance with company policies, operational procedures, and food safety standards. Handle customer complaints professionally and ensure customer satisfaction. Monitor staff attendance, performance, discipline, and productivity. Prepare and review daily operational and sales reports. Coordinate with the Head Office and report branch performance to management. Ensure proper opening and closing procedures are followed. Identify operational issues and implement effective solutions. Requirements Minimum 3–5 years of experience as a Restaurant Manager, Branch Manager for a Lebanese restaurant. Previous experience in the Lebanese restaurant or hospitality industry is required. Strong leadership, communication, and problem-solving skills. Good knowledge of restaurant operations, customer service, and food safety standards. Ability to manage and motivate a diverse team. Good knowledge of sales, cost control, and inventory management. Ability to work under pressure in a fast-paced environment. Proficiency in English is required; Arabic is an advantage. Candidates currently residing in the UAE are preferred.<br>Salary Range: AED 6000 to AED 7500
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>The Four Seasons Resort Dubai at Jumeirah Beach with its unparalleled location, fresh approach to luxury and legendary personalized service, has exceeded the high expectations in the ultra- competitive Dubai market. At Four Seasons we believe that our most important asset is our team of employees. The Four Seasons has a tremendous commitment to the development and training of all employees. We ensure that the best packages and finest management structure are in place to guarantee a stable environment in which development is second nature for our employees. Successful Four Seasons candidates will be offered once- in-a- lifetime opportunity rich in personal and professional growth. Four Seasons Dubai at Jumeirah Beach includes five outlets options - from the beachfront Sea Fu restaurant to the rooftop Mercury Lounge, and it includes 237 Dubai luxury hotel rooms – including 49 suites – subtle Arabic design motifs blend with cool, contemporary style, featuring soft backgrounds of blue or green. Dubai is the second largest of the seven Emirates that make up the United Arab Emirates, Dubai is located on the southern shore of the Arabian Gulf. Has a Sub- tropical, arid climate.<br><br><p><b>What will you do:</b></p><br><br><ul><li><p>Supervise and train housekeeping staff to ensure high standards of cleanliness and service.</p><br><br></li><li><p>Inspect guest rooms and public areas to ensure they meet established standards.</p><br><br></li><li><p>Coordinate with other departments to ensure efficient communication and guest satisfaction.</p><br><br></li><li><p>Manage inventory and budget for housekeeping supplies and equipment.</p><br><br></li><li><p>Implement and monitor safety protocols and procedures.</p><br><br></li></ul><br><p><b>What will you bring:</b></p><br><br><ul><li><p>Previous experience in housekeeping management, preferably in a resort setting.</p><br><br></li><li><p>Strong leadership and team management skills.</p><br><br></li><li><p>Excellent communication and problem-solving skills .Full proficiency in English.</p><br><br></li><li><p>Knowledge of housekeeping procedures and safety protocols.</p><br><br></li><li><p>Ability to work flexible hours, including weekends and holidays.</p><br><br></li></ul><br><p><b>What do we offer</b></p><br><br><ul><li><p>Work Authorization.</p><br><br></li><li><p>Competitive tax free salary.</p><br><br></li><li><p>Accommodation in Staff Housing or Live out allowance</p><br><br></li><li><p>Medical and life insurance.</p><br><br></li><li><p>Paid annual leave.</p><br><br></li><li><p>Paid home leave ticket.</p><br><br></li><li><p>End of service gratuity.</p><br><br></li><li><p>Learning & Development Programs</p><br><br></li><li><p>Career opportunities and international transfer</p><br><br></li><li><p>And more...</p><br><br></li></ul><br><br><br><br><br><br> </div>
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<p>Fundamental Hospitality is looking to hire an experienced <strong>Bar Manager</strong> join one of our venues in Dubai.</p><br><br><p><strong>Requirements:</strong></p><br><ul><li><p>Previous experience in the same role within high-end restaurant concepts</p><br></li><li><p>Fluent in English, additional languages will advantageous</p><br></li><li><p>Currently based in Dubai</p><br></li></ul><p><strong>What We Offer:</strong></p><br><ul><li><p>Competitive Salary</p><br></li><li><p>Work Visa & Medical Insurance</p><br></li><li><p>30 days paid annual leave</p><br></li><li><p>Employee discounts across our venues</p><br></li><li><p>Joining flight ticket (for international applicants) plus return tickets to home country (annually or biennially, depending on position)</p><br></li><li><p>Opportunities for growth, learning and development within our company</p><br></li><li><p>Meals on duty</p><br></li></ul><p><strong>Who are we?</strong></p><br><p>Established in 2011, Fundamental Hospitality is a UAE born company that unifies the regions leading lifestyle concepts. As an international ecosystem of hospitality brands, the group develops elevated, home-grown concepts that showcase the quality and innovation of the region, whilst exporting them to key cosmopolitan cities around the world. Fundamental Hospitality delivers lifestyle brands reimagined, where a creative approach to concept development leads to a dynamic experience in each and every venue. The group has played a fundamental role in the expansion of brands from the UAE to the world, where we understand the essential elements needed to execute experience driven lifestyle concepts on an international scale. The collection of brands within the portfolio include globally acclaimed concepts Gaia, Shanghai Me, Alaya, La Maison Ani, Piatti and Izu Burger, as well as international franchises, Scalini Dubai, Scalini Riyadh, Cipriani Dubai, and Cipriani Dolci UAE. Fundamental Hospitality owns and operates venues across the Middle East and Europe, with ongoing expansion of the group’s concepts into the GCC, Europe, UK, and USA. Dubai will further see the launch of new home grown concepts as Fundamental Hospitality continues to cement itself as the leading innovator in the hospitality industry.</p><br><p>Website: http://www.fundamentalhospitality.com</p><br> </div>
POSITION OBJECTIVE - The position is responsible for increasing business revenues<br><br> The position is responsible for developing, implementing and maintaining Standard Operating Procedures required as per Retail standards across stores to drive the business and gain customer satisfaction Oversee the recruiting, hiring and training needs of the store, and efficient decision making to enhance the overall performance of the store Represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience Provide leadership and support to all the employees<br><br>Key Responsibility Sales And Profitability<br><br> Achieve quantitative measures of performance in the following areas: Units per transaction, Average transaction value, sales per month, sales per square feet, sales turnover, shrinkage control, increase in conversion percentage Set store sales target to maximize the sales and profitability Guide Area Managers and Stores Managers to maximize productivity in stores through effective utilization of the available resources Effective management of the operational costs, reduction in operational costs by automation Adhere and enforce Company SOP, Policies and procedures; loss prevention audit guidelines in all the stores. Also monitor the measures to ensure compliance by all the employees Oversea the implementation and execution of the Visual Merchandising guidelines are followed at all the stores at all times Recruit and train the staff on sales techniques, customer service, teamwork, and other etiquettes as per the company and brand requirements Evaluate the performance of the employees annually and promote open lines of communication through coaching and motivation Interpret and make decision on operations and visual standards based on store and client’s needs Employee development: Identify store training and development needs in conjunction with the Brand General Manager and training department Formulate a succession plan, in conjunction with the Brand General Manager Set KPI’s and KRA’s for direct reportees and conduct performance appraisal and feedback Involve in the selection and recruitment of the operational staff, when required - Ensure technical and behavioral proficiency of staff through appropriate Learning and Development initiatives Communication Conduct regional sales and operations meetings on regular basis Provide frequent feedback to the Area Managers and Store Managers on their performances, in relation to company's performance Ensure brand participation in loyalty programme ‘Club Apparel’ Weekly meeting with GM and Sr. Management to discuss business plan V/s Achievements and improvement areas Stock Management Monitor store inventory in consultation with Brand General Manager and Brand Managers Promote a proactive relationship between GM, Area Manager, Brand Manager, Store Manager and the Buyers/Planners thereby maximizing sales Monitor slow-moving and out-dated stock, in consultation with Brand Managers Ensure stock security measures are effectively managed by Store Managers Store design and projects Management Involve in the design and layout process of the new store projects Design a "New Store Schedule' prior to commencement of design process Provide guidance to concept Architect during the design and implementation process Conduct regular Project update meetings with the Projects team - Provide guidance and support to territory during set-up and merchandising phase Miscellaneous Ensure enhanced brand visibility and provide inputs for marketing and brand awareness Handling legal responsibilities related to store management/store opening/planning
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<p>We are currently seeking for ambitious, dynamic, self motivated Food & Beverage professionals who assist to organize and direct a team that develops top quality of food & beverage products with prompt, accurate and personalized service.<br><br>As an Outlet Manager you are responsible to manage your assigned restaurant to achieve the highest level of customer satisfaction and quality service while meeting / exceeding financial goals and your role will include key responsibilities such as:<br><br>• Prepare schedules for all employees according to the forecast and within the limits of the staffing guide to ensure adequate manpower at all times <br>• Conduct regular training sessions with the assigned team in line with the departmental SOP’s<br>• Evaluate the performance of the assigned team and initiate internal development and promotions<br>• Responsible for the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours<br>• Handle the welcome and seating of arriving guests with the assistance of the Hostess<br>• Maintain a professional and friendly relationship with the outlet patrons<br>• Establish and update the outlet’s database of regular guests<br>• Tour the outlet and all related areas frequently, ensuring the highest possible cleanliness and maintenance standards<br>• Be actively involved in the outlets promotional activities</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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Sunset Hospitality Group (SHG) is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more. SHG operates 111 properties in 26 countries with a commitment to deliver authentic and diverse hospitality experiences that bring people together, all around the world.<br>We are seeking an experienced and passionate Guest Relations Manager to lead our guest experience journey at TAPASAKE, an expanding concept offering an extraordinary dining experience where Japanese cuisine meets Mediterranean flavors. Blending modern techniques with rich traditions, each destination serves exquisite cuisine in an atmosphere of elegance and refinement, complemented by stunning views and vibrant energy. The poolside ambiance enhances the experience, with some locations offering a lively atmosphere where guests can relax and enjoy exceptional cuisine.<br>As Guest Relations Manager, you will oversee the guest relations team, ensure seamless arrival and departure experiences, manage VIP guests and special occasions, handle guest feedback with professionalism, and work closely with the restaurant operations team to create memorable moments that exceed expectations.<br>Key Responsibilities:<br>Responsible for the entire Guest Relation department procedures and processes. Ensure that Guest Relation department are working aligned with established procedures and processes to sustain consistency. Creating personalized and memorable guest experiences Managing VIPs, celebrities, and repeat guests Building guest loyalty and brand advocacy Leading service recovery for high-profile situations Working with operations, reservations, F&B, and marketing to elevate the overall guest journey Coaching the guest relations team to deliver luxury service standards To ensure all telephone calls are handled politely, timely and efficiently. Ascertaining and accurately meeting the caller’s needs. Increase repeat business through relationship building and interaction. Actively seek opportunities to increase revenue. Understand the competitive marketplace through analysis of trends and data and build strategic approach to manage trends. To communicate and track reservations and special requests made by the guests, coordinating with the relevant departments to ensure seamless execution. Review booked reservations and arrival reports daily. Ensure smooth communication in regard to bookings and occupancy.<br><br>Ideal Candidate:<br>A proven experience as Guest Relations Manager with at least 3-5 years within upscale lifestyle dining venues. Strong leadership and people management skills. Excellent interpersonal and organizational skills Strong analytical and project management skills Good business awareness including external markets and competitor positions A passion for delivering exceptional guest experiences. Excellent communication and problem-solving abilities. Experience managing reservations, VIP guests, and service recovery. Fluency in English; additional European languages are an advantage. Good knowledge of policies and procedures, their development and applications Strong relationship building skills Highly cooperative team spirit
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<p><span><strong>Find Your Shangri-La in Shangri-La</strong></span></p><br><br>
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<p><span>Shangri-La Dubai is a luxurious urban sanctuary where modern energy meets timeless hospitality. With panoramic views of the Burj Khalifa and Dubai’s glittering skyline, every visit becomes an unforgettable experience.</span></p><br><br>
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<p><span><strong>Shangri-La Dubai</strong></span></p><br><br>
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<p><span><strong>About the Role</strong></span></p><br><br>
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<p><span>As the <strong>Ikandy Ultra Lounge Operations Manager – F&B (Outdoor Bar & Lounge)</strong>, you will be responsible for overseeing the overall operations of Ikandy Ultra Lounge, ensuring exceptional guest experiences, maintaining the highest standards of food and beverage service, and driving business performance. You will lead and inspire the team, enhance the venue’s atmosphere, and maximize profitability while delivering world-class service in a luxury hospitality environment.</span></p><br><br>
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<p><span><strong>Key Responsibilities</strong></span></p><br><br>
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<p><span>• Oversee the daily operations of Ikandy Ultra Lounge, ensuring exceptional food, beverage, and service standards at all times.</span><br><span>• Drive revenue growth and maximize profitability through effective operational management and guest engagement initiatives.</span><br><span>• Interact with guests, gather feedback, and continuously enhance service delivery and lounge operations.</span><br><span>• Lead, coach, and develop team members to achieve high performance and foster a positive working culture.</span><br><span>• Maintain the lounge’s unique ambiance, décor, and overall guest experience to align with luxury hospitality standards.</span><br><span>• Ensure compliance with operational procedures, health and safety standards, and brand requirements while delivering memorable guest experiences.</span></p><br><br>
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<p><span><strong>About You</strong></span></p><br><br>
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<p><span>• Passionate about Food & Beverage with a strong commitment to delivering exceptional guest experiences.</span><br><span>• Experienced in managing luxury restaurant, lounge, or bar operations within a 5-star hotel environment.</span><br><span>• Enjoys interacting with guests and building strong relationships through outstanding service.</span><br><span>• A confident and approachable leader who is friendly, trustworthy, and skilled in coaching teams.</span><br><span>• Highly organized with excellent planning, problem-solving, and decision-making skills.</span><br><span>• Communicates fluently in English; knowledge of the local language is an advantage, and is willing to work flexible shifts.</span></p><br><br>
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<p><span><strong>Why Join Us</strong></span></p><br><br>
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<li><span>A workplace that values your passion and supports self-realization and personal growth.</span></li>
<li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.</span></li>
<li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.</span></li>
<li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li>
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<p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br>
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<p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br>
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