Security Officer Jobs in UAE

<ul><li><p>Assist with monitoring and responding to cybersecurity alerts and incidents.</p></li><li><p>Support vulnerability assessments, security audits, and risk assessments.</p></li><li><p>Assist in implementing and maintaining information security policies and controls.</p></li><li><p>Monitor security tools and investigate potential security threats.</p></li><li><p>Support cybersecurity documentation, reporting, and compliance activities.</p></li><li><p>Work with IT teams to identify and address security risks.</p></li><li><p>Stay updated on emerging cybersecurity threats, technologies, and best practices.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>UAE National – <strong>Male</strong>.</p></li><li><p>Fresh Graduate with a Bachelor's degree in <strong>Cybersecurity, Information Security, Computer Science, IT, or a related field</strong>.</p></li><li><p>Minimum <strong>GPA of 3.0</strong>.</p></li><li><p>Strong interest in cybersecurity and information security.</p></li><li><p>Good analytical, problem-solving, and communication skills.</p></li><li><p>Willingness to learn and develop technical cybersecurity skills.</p></li></ul><br><p><strong>Location:</strong> Sharjah</p><p><strong>Preference:</strong> Candidates residing in <strong>Sharjah, Ajman, or Umm Al Quwain</strong>.</p><br><p><strong>Skills</strong></p><p>cybersecurity</p><p>information security</p><p>problem-solving</p>

<p>The role of Sr Infosec Governance Manager, you will lead the day-to-day security governance, certification and assurance programme Client Details A growing FS organisation in the Middle East. Description * Lead the day-to-day security governance, certification and assurance programme. * Own the ISMS, including ISO 27001 certification, surveillance, recertification and continual improvement. * Lead SOC 2 Type I / II readiness and examination activities, including control mapping, evidence management and auditor coordination. * Build and maintain security control frameworks, policies, evidence programmes and remediation processes. * Work directly with engineering, product and operational teams to implement and improve security controls. * Perform control testing, identify deficiencies and drive remediation through to verified closure. * Coordinate external audits, due diligence, security questionnaires and assurance requests. * Develop clear reporting on certification status, control effectiveness, findings, exceptions and remediation. * Improve assurance activities through automation, reusable evidence, continuous monitoring and appropriate GRC tooling. Job Offer * A senior individual contributor role with direct access to the leadership. * The opportunity to build and operate the security governance and assurance architecture for a cloud native business.</p><p>* At least 10 years' experience across information security, security assurance, technology risk or a related discipline, including a minimum of five years in security GRC or assurance. * Experience in fintech, payments, digital banking, investment, financial services or another regulated environment. * Direct experience leading ISO 27001 certification and operating an ISMS. * Direct experience leading SOC 2 Type I and/or Type II readiness and examinations. * A track record of personally implementing controls, building evidence programmes and driving audits and remediation to successful outcomes. * Experience working closely with engineering, cloud and product teams in cloud environments. * Practical experience supporting external audits, client diligence and customer security assessments. * Tangible experience in AI governance, AI risks or security assurance. * Relevant qualifications such as ISO 27001 Lead Implementer or Lead Auditor, CISA, CRISC, CISM or CISSP would be advantageous.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><br>The role of Sr Infosec Governance Manager, you will lead the day-to-day security governance, certification and assurance programme<br><br>Client Details<br><br>A growing FS organisation in the Middle East. <br><br>Description<br>Lead the day-to-day security governance, certification and assurance programme.Own the ISMS, including ISO 27001 certification, surveillance, recertification and continual improvement.Lead SOC 2 Type I / II readiness and examination activities, including control mapping, evidence management and auditor coordination.Build and maintain security control frameworks, policies, evidence programmes and remediation processes.Work directly with engineering, product and operational teams to implement and improve security controls.Perform control testing, identify deficiencies and drive remediation through to verified closure.Coordinate external audits, due diligence, security questionnaires and assurance requests.Develop clear reporting on certification status, control effectiveness, findings, exceptions and remediation.Improve assurance activities through automation, reusable evidence, continuous monitoring and appropriate GRC tooling.<br><br><br>Profile<br>At least 10 years' experience across information security, security assurance, technology risk or a related discipline, including a minimum of five years in security GRC or assurance.Experience in fintech, payments, digital banking, investment, financial services or another regulated environment.Direct experience leading ISO 27001 certification and operating an ISMS.Direct experience leading SOC 2 Type I and/or Type II readiness and examinations.A track record of personally implementing controls, building evidence programmes and driving audits and remediation to successful outcomes.Experience working closely with engineering, cloud and product teams in cloud environments.Practical experience supporting external audits, client diligence and customer security assessments.Tangible experience in AI governance, AI risks or security assurance.Relevant qualifications such as ISO 27001 Lead Implementer or Lead Auditor, CISA, CRISC, CISM or CISSP would be advantageous.<br><br><br>Job Offer<br>A senior individual contributor role with direct access to the leadership.The opportunity to build and operate the security governance and assurance architecture for a cloud native business. <br><br> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills">ISO, SOC<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Role: Cyber Security Associate (UAE Nationals Only)&nbsp;</strong></p><br><p><strong>Location: Abu Dhabi&nbsp;&nbsp;&nbsp;</strong>&nbsp;</p><br><p><strong>Role Purpose:</strong></p><br><ul><li>The Cyber Security Associate is an entry Job and can perform a variety of positions across GISD including Cyber Defense Center, Cyber Operations, Governance Risk and Compliance, Resilience, PMO, Privacy Operations and Engineering Functions.</li><li>The Cyber Security Associate will be participating and leading projects delivery in a cross functional manner inside or outside GISD.</li></ul><p><strong>Key accountabilities of the role:</strong></p><br><ul><li>Support ADIB teams in data security assessments.</li><li>Work on a wide variety of tasks including research and internal process, engineering, and operations.</li><li>Create reports and recommendations based on trainee findings, including the security issues uncovered and level of risk.</li><li>Plan and create penetration methods, scripts, and tests.</li><li>Present security findings, risk and conclusions to management and other relevant parties</li><li>Understand how the flaws/Risks that is identified could affect a business, or business function, if they’re not fixed.</li><li>Monitor and report on new and emerging threats to security in the Technology arena.</li><li>Participate and assist in GISD projects and communication to stakeholders outside GISD.</li><li>Complete assigned training on time and with the acceptable success rate.</li></ul><p><strong>Specialist skills / technical knowledge required for this role:</strong></p><br><ul><li>Recent Graduates from a Reputable University in Computer Science, Cyber Security, IT or related education.</li><li>Quick learner and adaptable</li><li>Work in a highly motivated work environment</li><li>Basic knowledge of Cyber Security domains</li><li>Basic knowledge of Risk frameworks</li><li>Good communication, interpersonal, analytical and problem-solving skills.</li><li>Flexibility, persistence, and willingness to work on a variety of activities/ tasks.</li><li>Good understanding of trends and developments in the areas of Information Security and Risk Management.</li><li>Basic knowledge of Information Security principles and practices.</li></ul><br> </div>

<strong>Job Description<br><br></strong>We are looking for a Principal Security Engineer with deep crypto domain expertise to lead security across our regulated digital-asset business. As we build out spot trading, custody, staking and on-chain services for our client base, security is the foundation the whole business stands on. This role owns it.<br><br>You will be the security owner for our crypto platform's custody and on-chain layer end to end: architecture, engineering, operations and regulatory assurance for the parts of the stack that are unique to digital assets. For platform capabilities already owned by central security teams (cloud, application security, IAM, SOC), you'll define the crypto-specific requirements and partner on delivery rather than duplicate ownership. You will work closely with risk, compliance, product and engineering, and report into the central security function.<br><br>This is a hands-on senior role for someone who understands that in digital-asset custody, a single key-management failure is a firm-ending event, and who builds controls accordingly.<br><br><strong>Key Responsibilities<br><br></strong><strong>Digital asset and custody security (owned by this role):<br><br></strong><ul><li>Own the full custody stack: MPC key management, transaction authorisation, signing quorums, address whitelisting and withdrawal controls</li><li>Govern hot/cold wallet segregation, key ceremonies and delegated cold custodians</li><li>Secure staking architecture and on-chain deposit/withdrawal paths<br><br></li></ul><strong>Platform, cloud and application security (partner with InfraSec, AppSec and IAM):<br><br></strong><ul><li>Define crypto-specific hardening requirements for the custody and exchange stack within the existing multi-account AWS environment; partner with InfraSec on account segmentation, network and data-residency controls</li><li>Partner with AppSec to embed crypto-specific checks into the SDLC (SAST, DAST, SCA, CI/CD security gates) for custody and exchange services</li><li>Partner with IAM and IAM Tech on privileged access and secrets governance for crypto signing keys and custody credentials<br><br></li></ul><strong>Threat detection, response and testing (partner with SOC, CorpSec and AppSec):<br><br></strong><ul><li>Define custody- and blockchain-specific detection use cases and feed them into SOC's monitoring and alerting</li><li>Own incident response for crypto-specific scenarios (key compromise, unauthorised transaction, on-chain incident); partner with CorpSec on the group-wide IR process, forensics and breach notification</li><li>Contribute custody- and blockchain-specific scenarios into AppSec's pentest and red-team programme<br><br></li></ul><strong>Third-party and vendor security (own crypto vendor risk, partner with CorpSec on process):<br><br></strong><ul><li>Own security assessment and ongoing assurance of the crypto vendor stack: custody platforms, execution systems, blockchain analytics, Travel Rule and treasury tooling</li><li>Apply CorpSec's vendor onboarding and contract security process to crypto vendor engagements<br><br></li></ul><strong>Regulatory, resilience and governance (own crypto-specific mapping, partner with IT Governance):<br><br></strong><ul><li>Own control mapping against MiCA and the crypto-specific provisions of DORA and FCA rules; partner with IT Governance on ISO 27001, SOC 2, NIST CSF and GDPR mapping</li><li>Feed crypto services into the group's BC/DR and important-business-service mapping owned by IT Governance</li><li>Maintain crypto-specific security policy addenda; support regulatory and IT audits on crypto scope<br><br></li></ul><strong>Required Qualifications:<br><br></strong><ul><li>6+ years in information security, including recent experience as a senior security engineer, security architect, or security lead;</li><li>Direct experience securing crypto, digital-asset custody, or a regulated financial platform; strong understanding of blockchain security, wallet architecture and key management;</li><li>Working knowledge of cloud security fundamentals (AWS preferred, Azure/GCP acceptable) in a regulated environment;</li><li>Practical knowledge of security in regulated finance and how controls map to licence conditions (ISO 27001, SOC 2, NIST);</li><li>Experience running threat modelling, risk assessments and incident response;</li><li>Comfortable operating in a matrixed security model - partnering with dedicated IAM, AppSec, SOC and infrastructure security teams rather than owning those functions outright<br><br></li></ul><strong>Nice to have:<br><br></strong><ul><li>Hands-on Kubernetes, containers, API security and infrastructure as code;</li><li>Python proficiency for automation and scripting;</li><li>Experience running third-party / vendor security assurance;</li><li>Recognised certifications: CISSP, CISM, CCSP, or equivalent;</li><li>Hands-on experience with MPC - based custody, key ceremonies and signing-policy design;</li><li>Familiarity with MiCA, DORA, FCA crypto rules, or comparable digital-asset regimes;</li><li>Background in secure SDLC and DevSecOps (OWASP, secure-by-design);</li><li>Experience with smart contract security review: threat modelling, commissioning and managing external audits, and driving findings through to resolution;</li><li>Experience designing transaction signing and approval flows, so that what a user or operator authorises is provably what gets signed and broadcast;</li><li>Experience reviewing business logic in the money path - withdrawal sequencing, balance idempotency, internal ledger integrity - where the flaw sits in the logic rather than the cryptography;</li><li>Familiarity with supply-chain assurance for crypto-specific dependencies: wallet SDKs, chain libraries, node clients and signing tooling, including pinning, provenance and upgrade discipline;</li><li>Experience defining bug bounty scope for crypto assets, and triaging and calibrating severity for on-chain findings<br><br></li></ul><strong>Soft Skills:<br><br></strong><ul><li>Strong analytical and problem-solving skills;</li><li>Able to translate technical risk into business and regulatory impact;</li><li>Able to explain security risks and mitigations to non-security teams and to regulators;</li><li>Cross-functional collaboration with risk, compliance, product and engineering teams;</li><li>Clear documentation and communication skills<br><br></li></ul><strong>What You Will Get in Return:<br><br></strong><ul><li>Competitive Salary: We believe great work deserves great pay. Your skills and talents will be rewarded with a salary that makes you feel valued and motivated</li><li>Work-Life Harmony: Join a company that genuinely cares about you, because your life outside of work matters just as much as your time on the clock.</li><li>Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry</li><li>Employee Referral Program: Love working here? Share the love. Bring your talented friends on board and get rewarded for growing our team</li><li>Comprehensive Health &amp; Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus location-specific benefits and perks</li><li>Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply)</li><li>Volunteer Days: Take two additional paid days each year to support causes you care about and give back to the community<br><br></li></ul>Be a key player at the forefront of the digital assets movement, propelling your career to new heights. Join a dynamic and rapidly expanding company that values and rewards talent, initiative and creativity. Work alongside one of the most brilliant teams in the industry.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.<br><br>Job Details<br><br>Role Level: Not Applicable Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: capital.com Job Function: Cybersecurity Company Industry/<br><br>Sector: Financial Services<br><br>What We Offer<br><br><strong>About The Company<br><br></strong>Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.<br><br>Report<br><br>Disclaimer: talentmate.com is only a platform to bring jobseekers &amp; employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.

<ul><li><p>Strong hands-on experience with&nbsp;<strong>Palo Alto and Check Point Firewalls</strong>.</p></li><li><p>Experience with&nbsp;<strong>F5 Load Balancer / WAF</strong>.</p></li><li><p>Experience with&nbsp;<strong>Packet Broker</strong>&nbsp;solutions such as Gigamon or equivalent.</p></li><li><p>Hands-on experience with&nbsp;<strong>EDR and NDR</strong>&nbsp;technologies.</p></li><li><p>Experience with&nbsp;<strong>Trellix</strong>&nbsp;security solutions.</p></li><li><p>Strong experience with&nbsp;<strong>PAM (Privileged Access Management)</strong>&nbsp;solutions.</p></li><li><p>Experience with&nbsp;<strong>MFA (Multi-Factor Authentication)</strong>&nbsp;solutions.</p></li><li><p>Experience with NXFW, WAF and enterprise security infrastructure.</p></li><li><p>Exposure to&nbsp;<strong>Encryptors and HSM</strong>&nbsp;technologies is preferred.</p></li><li><p>Knowledge/experience with&nbsp;<strong>SIEM and SOAR</strong>&nbsp;platforms.</p></li><li><p>Strong experience in security incident investigation, troubleshooting, mitigation and Root Cause Analysis (RCA).</p></li><li><p>Good understanding of networking protocols, security architecture and network security technologies.</p></li><li><p>Experience working with Network, NOC, SOC and Application teams.</p></li><li><p>Private/AI Cloud Security experience will be an advantage.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>&nbsp;7–12+ years of relevant Network Security experience.</p></li><li><p>Bachelor’s degree in computer science, Information Technology, or a related field.</p></li><li><p><strong>CCIE Security</strong>&nbsp;and relevant vendor certifications such as Palo Alto, Check Point, F5 or CompTIA Security+ are preferred.</p></li><li><p>Good understanding of&nbsp;<strong>ITIL Incident, Change and Problem Management</strong>&nbsp;processes.</p></li></ul><br>

<strong>Job Description<br><br></strong>Responsible for the implementation, configuration, monitoring, and maintenance of WAF (Web Application Firewalls) deployed for internal and external customers. Work closely with the other Cybersecurity teams to ensure the protection of web applications via WAF, from various cyber threats and vulnerabilities including OWAPS Top 10 attacks. Effectively communicate and collaborate with different stakeholders for new WAF deployments and troubleshooting of operational issues at hand.<br><br><strong>Responsibilities<br><br></strong><ul><li>End-to-end provisioning of web applications on WAF including requirements gathering, defining the scope of protection and creating appropriate/tailored web security profile on WAF as per the web application architecture. </li><li>Fine-tune the new security policies via rigorous testing of all web application flows to ensure maximum possible suppression of false positives for effective SOC monitoring. </li><li>Plan and perform the security enhancements on security profiles of the existing web applications protected by WAF, ensuring minimal impact on live traffic. </li><li>Fine-tune the attack logs for existing web applications by identifying false positives and updating the security profiles accordingly for effective monitoring. </li><li>Keep track of the web applications certificates’ expiry on WAF and get them updated well in time to avoid any impact to users. </li><li>Evaluate all the exceptions/whitelistings for any security impact on web applications before placing them on WAF. </li><li>Get regular Security Assessments and audits done to ensure the effectiveness of WAF configurations and policies. </li><li>Support the SOC/Incident Response team by providing the required attack logs from WAF for incident under investigation. </li><li>Regularly monitor WAF system resources like CPU, memory, disk utilization to be within the threshold range, and raise the flags in timely manner. </li><li>Ensure all WAF deployments to be running up-to-date and vendor supported OS versions. </li><li>Implement corrective measures and remediation actions to address newly discovered security vulnerabilities on WAF. </li><li>Evaluate, plan, test and execute the WAF upgrades to latest recommend stable versions for all WAF deployments, after extensive bug-scrubbing and careful analysis of all changes in new version to ensure no impact on protected application after the upgrade. </li><li>Maintain proper and updated documentation related to WAF HLD, LLD, configurations, security policies, applications status and owner information, for all WAF deployments. </li><li>Identify any unusual activity and attacks by monitoring the administrative and security alerts via regular reports. </li><li>Monitor licenses and vendor contract expiry of all WAF deployments and communicate with the stakeholders accordingly. </li><li>Perform regular backup restoration test drill for all WAF deployments. </li><li>Highlight the operational challenges and current issues on all WAF deployments. </li><li>Ensure that periodic backups to remote backup server are properly configured and are running successfully as per the schedule. </li><li>Apply compensatory security controls on WAF for protected web applications if they cannot be fixed on application end. </li><li>Deploy and configure dedicated WAF instances based on special projects requirements and create customized security policies for protected web applications. </li><li>Integrate all WAF deployments with security controls including, but not limited to SIEM, PAM, RSA, Solarwinds etc. <br><br></li></ul><strong>Qualifications<br><br></strong><strong>Experience</strong>: Minimum 6 years’ experience related to WAF administration and web applications security.<br><br><ul><li>Certified Ethical Hacker (CEH) or similar certifications preferred. </li><li>Must have expertise in WAF F5 troubleshooting.</li><li>In-depth understanding of web application security principles, including OWASP Top 10 vulnerabilities and common attack vectors. </li><li>Strong knowledge of network protocols, firewall technologies, and web server platforms. </li><li>Experience with scripting languages is preferred for automation and customization of WAF configurations. </li><li>BS (Computer Science, Information Technology, or related field) </li><li>Excellent analytical and problem-solving skills, with the ability to prioritize and troubleshoot complex security issues. </li><li>Effective communication skills, with the ability to collaborate with cross-functional teams and articulate technical concepts to non-technical stakeholders.</li></ul>

<ol><li><p>Responsible for controlling the flow of materials received from clients and Company Suppliers and deliver to the construction team according to Company policies and procedures.</p></li><li><p>Receive, inspect and store materials and deliver to applicable personnel on the project according to the project schedule and co-ordinate with Quality Control and Procurement Departments.</p></li><li><p>Ensure the availability of a minimum stock of regular materials.</p></li><li><p>Ensure the consistent supply of materials to the construction.</p></li><li><p>Ensure the inventory is held at minimum levels to reduce storage costs.</p></li><li><p>Responsible for receiving stocks repeated material as per norms.</p></li><li><p>Material Accounting – project & assets</p></li><li><p>Preservation & storing practices</p></li><li><p>Perpetual inventory</p></li><li><p>Annual stock taking</p></li><li><p>Annual Material handling system</p></li><li><p>Right off proposal for excess & obsolete items</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Proficient in MS Office Package</p></li><li><p>Planning & Organizing</p></li><li><p>Documentation</p></li></ul><p>Working knowledge of ERP is an added advantage</p><p>Candidates having exposure to EPC Oil & Gas companies in the Middle East would be given preference.</p><p>Preferred NP – 15 Days/ 1 month/ Nil<br><br></p><p><strong>Eligibility Criteria</strong></p><p>✔ Experience in construction (not design), Pipeline / Oil & Gas / EPC / Flowline / Wellhead / Brownfield / Upstream / Onshore</p><p>✔ Gulf / ADNOC experience preferred</p><p>✔ Clean-shaven policy applicable</p><p>✔ Candidates must be immediate joiners</p><p>❌ Candidates with Metro / Building / Road Infrastructure experience are not eligible</p><p>Attached JDs for your reference.<br></p><p><strong>Age Criteria:</strong></p><p>Maximum age limit is 49 years</p><p>For managerial positions, this may be extended up to 50 years if the candidate has significant Gulf experience<br></p><p><strong>Managerial and SR. Positions:</strong></p><p>A minimum of 5 years of Gulf experience in the relevant field is mandatory<br></p><p><strong>Interview Date:</strong> Mumbai - 09th Aug 2026, Sunday, Chennai - 12th Aug 2026, Wednesday & Kochi - 16th Aug 2026, Sunday - Reporting time – 08:30 AM to 12:00 PM & 2:30 PM to 3:30 PM<br></p><p><strong>Mumbai - Mirage Hotel,</strong></p><p>Mumbai International Airport Approach Road, Near Marol Aqua Metro Stn. Andheri (East), Mumbai, Maharashtra, India – 400 059.</p><p>Waiting Hall – Amber Hall<br></p><p><strong>Chennai - The Residency Towers,</strong></p><p>115, Sir Thyagaraya Road, Chennai 600017</p><p>Waiting Hall – Senator Hall<br></p><p><strong>Kochin - Crowne Plaza Kochi,</strong></p><p>XI 641A Kundanoor Junction, NH-47 Bypass</p><p>Maradu, Ernakulam, Kerala, India, 682305</p><p>Waiting Hall – Onam Hall</p>

We are currently recruiting for an Assistant Manager – Cash Management Services to join our Cash Services Team in Abu Dhabi.<br>Scope Assistant Manager-Cash Management Services Abu Dhabi oversees various operations at CMC and serves as the second in command to the Operations Manager. This role assists in planning, organizing, and coordinating CMC operations, as well as all activities and administrative functions of the staff. The Assistant Operations Manager is actively involved in system implementations, upgrades, and necessary changes. Additionally, this position supports the continuous operation of two Cash Centers, ensuring 24/7 coverage for the entire Abu Dhabi, Al Ain, and Western Region.<br>Responsibilities<br>Financial Ensure all operations are conducted in a cost-effective manner, including promoting recycling. Assist the Operations Manager in managing budgets and forecasts. Identify cost-saving opportunities without compromising work quality.<br>Customer Liaise with existing customers and clients to address any hindrances or issues affecting smooth operations. Attend to external and internal auditors as required. Ensure delivery, action, audit, and maintenance of all customer reports (daily, weekly, and monthly) as appropriate. Develop and maintain strong relationships across the business unit.<br>Process Control and supervise all CMC operations, ensuring smooth execution and timely accomplishment. Coordinate with clients and customers for day-to-day activities and operations. Ensure all orders and instructions are complied with by CMC staff. Assist the Manager in recruiting new staff and evaluating employee performance to identify hiring and training needs. Supervise and motivate staff to achieve optimal performance. Communicate with clients to evaluate their needs and handle complaints. Conduct regular audits as per company policy. Oversee the analytical framework used to support decisions on financing tools, optimizing working capital usage. Maintain a focus on enhancing control, achieving operational efficiency, and reducing operational risk.<br>Innovation Develop, maintain, and analyze appropriate KPI metrics and reporting. Facilitate inter-departmental collaboration to foster the exchange of ideas and diverse perspectives. Integrate automation tools to streamline repetitive tasks and reduce manual workload. Judgement to problem-solving using both quantitative and qualitative inputs and analyses, even with imperfect information.<br>Selection Criteria Emirati candidate with Family-Book. Minimum of 5 to 8 years in a cash management center and banking operations. Proven expertise in handling large volumes of cash, ATM operations, investigations, implementing security measures, and team management. Excellent organizational skills, strong verbal and written communication skills, and a demonstrated ability to work effectively in dynamic and cross-functional team environments. Effective relationship-building, negotiation, and facilitation skills.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><br><br><br>Chief Operating Officer (COO)<br><br><br><br>Industry: Oil &amp; Gas, EPC, Oilfield Services, Chemicals <br><br>Location: Abu Dhabi, UAE<br><br>Work Schedule: Typically 5.5-day working week - with frequent regional travel required<br><br>Estimated Salary: AED 45 - 50K pm total cash package (this includes basic salary, housing and transport allowances) + Family Benefits: Medical Insurance, Visa, Annual Return Flights only + Bonus (performance related and at company discretion)<br><br>About the Company<br><br><br><br>Our client is a well-established, privately owned industrial group operating across the GCC and North Africa. The business manufactures, supplies and services process equipment, rotating equipment, specialty chemicals and industrial solutions for the oil &amp; gas and energy sectors. Its customer base includes National Oil Companies (NOCs), International Oil Companies (IOCs), EPC contractors and leading oilfield services providers.<br><br>The Role<br><br><br><br>Reporting to the Founder and Board, the COO will lead all operational and commercial activities across the Group's regional footprint, ensuring profitable growth, operational excellence and strong customer engagement.<br><br>Key Responsibilities<br><br><br>Lead manufacturing, fabrication, chemicals, trading, contracting and aftermarket service operations across multiple countries.Drive operational performance, profitability, working capital management and project execution.Act as the senior executive interface with NOCs, IOCs, EPC contractors and key industry stakeholders.Lead tendering, pre-qualification, vendor registration and technical audit activities.Manage strategic OEM, agency and distribution partner relationships.Build, develop and lead high-performing regional teams.<br><br><br>Required Candidate Profile<br><br><br>15+ years of leadership experience within oil &amp; gas, industrial manufacturing, EPC, oilfield services or related sectors.Proven P&amp;L responsibility at a senior executive level.Strong track record working with NOCs, IOCs and major EPC contractors across the GCC.Experience managing complex multi-country operations.Established industry relationships and strong commercial acumen.<br><br><br>Confidential Executive Search | Suitable for senior operational leaders seeking a high-impact role within a growing regional energy and industrial business.<br><br><br><br><br> <br><br>Let op: vacaturefraude<br><br>Helaas komt vacaturefraude steeds vaker voor. We waarschuwen je voor mogelijke misleiding:<br>* Wij zullen nooit via WhatsApp of in een videogesprek vragen om jouw persoonlijke gegevens (zoals een kopie van je ID, bankgegevens of BSN).<br>* Twijfel je over de echtheid van een vacature of contactpersoon? Neem dan altijd rechtstreeks contact met ons op via de officiële contactgegevens op onze website.<br> <br>Important: job fraud<br> <br>Unfortunately, job fraud is becoming more common. Beware of such scams:<br>* We will never ask for personal information (such as a copy of your ID, bank details, or social security number) via WhatsApp or during a video call.<br>* If you're unsure whether a vacancy or contact person is legitimate, please reach out to us directly using the official contact details on our website.<br> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills">COO, General Manager, Oil &amp; Gas, EPC, Oilfield Services, Process and rotating equipment, Chemicals, Manufacturing, Trading<br> </div>

Job description:<br><br><p>Director - Cyber Security</p><p>&nbsp;</p><p>JOB PURPOSE:</p><p>The Head of Cyber Security will lead a strategic office responsible for setting the cybersecurity governance, risk, compliance, and oversight of security operations management across corporate (IT) and Industrial (OT) environments. Lead a team responsible for the maintenance of the EGA-wide cyber security program to ensure the digital ecosystem and assets are adequately protected from breaches, exploitation, and internal threats.&nbsp; The role is responsible for overseeing the internal cyber security operations including risk management, the definition of the policies, standards, and procedures, education awareness sessions, regulatory compliance, technologies, and data privacy</p><p>KEY ACCOUNTABILITIES:</p><p>Strategic role</p><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The Head of Cyber Security provides leadership and oversight in the strategic planning, execution, and assessment of all cyber security strategies, policies, procedures, and guiding practices to be implemented across IT and OT environments.</p><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The position establishes and leads a comprehensive EGA wide information security program to ensure that all IT and OT assets are adequately protected against current/future as well as internal/external threats.</p><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The position is responsible for identifying, directing, coordinating, evaluating, and reporting on information security risks in a manner that meets compliance and industry requirements while enabling the organization to respond and mitigate cyber security and information risk.</p><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The position serves as the key liaison and focal point for all information security communications and initiatives, as well as coordinates its internal staff, external resources, national and international agencies, and related third parties.</p><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The Head of Cyber Security works closely with automation control system leads and OT cybersecurity champions to establish security controls for the OT environment and secure the integration of IT and OT networks/environments while maintaining the segmentation to prevent lateral movement to the critical OT systems.</p><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The position may also be responsible for budgeting, project prioritization, industry and media relations, and providing testimony advice to leadership and executive agencies in matters of cyber security.</p><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The Head of Cyber Security should have deep knowledge of technology, infrastructure (e.g., cloud, on-premise, server environments), automation and control systems, OT security, and secure OT architecture to support the enablement of the organization to advance the digital ecosystem and its cyber security.</p><p>Budget</p><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Oversees the consolidation and recommends the Cyber Security budget for both IT and OT environments and monitors financial performance versus the budget so that the business is aware of anticipated costs/revenues, areas of unsatisfactory performance are identified and potential areas of cost reduction or performance improvement opportunities are capitalized upon</p><p>Training &amp; Awareness</p><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manages the development of staff training and awareness programs on all enterprise IT and OT security best practices; provides support, training, and guidance to EGA management and staff to ensure all security management policies, standards, and procedures are understood, and monitors and audits implementation to ensure policies are adhered to</p><p>Relationship Management</p><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Establishes effective relationships with plant managers, plant control system engineers, plant instrumentation engineers, and other OT teams to work closely with them to secure OT environments and enhance monitoring them from the emerging cyber threats.</p><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develops and maintains effective business relationships with all additional relevant internal departments and external entities such as vendors, contractors, consultants, and other stakeholders, etc with the highest standards of business ethics, whilst promptly attending to all critical issues to ensure the services required by the organization are delivered in the most effective manner</p><p>Leadership</p><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manages the effective achievement of departmental objectives through the leadership of the Cyber Security department – setting individual objectives, recruiting qualified staff, managing performance, developing, and motivating staff, provision of formal and informal feedback and appraisal – to maximize subordinate and departmental performance</p><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Safety, Quality &amp; Environment</p><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensures compliance with all relevant safety, quality, and environmental management policies, procedures, and controls across the department in order to guarantee employee safety, legislative compliance, and a responsible environmental attitude.</p><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensures the implementation of security controls in the OT environment in a manner that doesn’t compromise the performance of the OT systems, doesn’t affect the safety of the control systems, and doesn’t lead to disruption of production and plant operations&nbsp;</p><p>&nbsp;</p><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; AUTHORITY/ DECISION MAKING:</p><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Thinking within defined policies and objectives, under general direction. The application of polices is defined by the job holder who must establish the plan, determine the priorities, and prescribe the processes needed to achieve the objectives</p><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Work is subject to broad practices and procedures, general direction is provided</p><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Work with the 1st and 3rd LoD to ensure that the cybersecurity operations team and the auditing teams are aligned on the organization cyber protection</p><p>&nbsp;</p><p>QUALIFICATIONS &amp; SKILLS:</p><p>Minimum Qualifications:</p><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor’s degree in Computer Engineering or Computer Science or equivalent</p><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Certifications such as CRISK, PMP, CISA, CISM, GICSP, ISO27001, Lead Auditor, etc. are highly desirable</p><p>Minimum Experience:</p><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 10-15 years of experience in IT and OT systems, IT and OT systems security, on-premise and cloud infrastructures, networking, system development, and IT/OT security management, overseeing cyber security operations, preferably with a large manufacturing organization with at least four (4) years in positions of progressively increasing managerial responsibilities</p><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience in managing IT/OT security vendors and contractor relationships</p><p>Skills:</p><p>This position requires the ability to create, manage and maintain effective relationships with a wide range of individuals and groups to provide technical and managerial counsel, and to influence others with a broad array of information.&nbsp; These groups include: EGA leadership and board, security and law enforcement agencies, external vendors, and professional cyber security organizations. The position requires the ability to manage staff who possess highly technical skills in a rapidly changing environment.</p><p>The position requires a strong appreciation of:</p><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The aluminium manufacturing sector and EGA’s products and business strategies</p><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Industrial automation control systems and security of OT environments</p><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Security architecture and secure integration between the IT and OT environments</p><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; IT/OT technologies, markets and vendors including firewall, intrusion detection, assessment tools, encryption, certificate authority, web, and application development</p><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Information systems industry and best practices in network, application, and hardware platform security</p><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Audit and assessment methodologies, procedures, and best practices that relate to information networks, systems, and applications</p><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Detailed technical expertise of cloud architectures (including hybrid on-prem), especially Microsoft Azure, networks, routers and switches, wireless technologies, and IOT platforms</p><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience managing the security of cloud IaaS, PaaS, SaaS services on Microsoft Azure such as but not limited to Microsoft 365, ServiceNow, and DataBricks.</p><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Application security, database technologies used to store enterprise information, directory services, financial information, and information systems auditing</p><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Identity and access management, security program policies, processes, standards, requirements and procedures, and various supporting security technologies</p><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The person must possess well-developed skills in:</p><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Managing advanced IT and OT security technical staff within the organization environment</p><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Understanding business objectives and the planning processes to achieve them as well as legislative and political processes that influence them</p><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Working with diverse populations of legislative, judicial, law enforcement, technical information staff, government employees, the media, and the general public</p><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Communicating technical issues to non-technical employees</p><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Motivating and supporting staff to achieve business goals</p><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Communicating industry standards, best practices, testing techniques, and the interpretation of assessment, testing, and metrics</p><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Interpreting industry best practice information and assessment results to provide consultative direction</p><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Providing assistance in the identification, prioritization, and remediation of systems vulnerabilities to diverse users</p><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Managing large and complex projects to plan, manage and coordinate diverse technical projects</p><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Leading complex projects, establishing priorities, and allocating resources / workloads in a team environment</p><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Developing collaboration among the diverse agencies and offices, government, and other agency groups to motivate them to act on requirements and recommendations for risk management</p><p><strong>&nbsp;</strong></p>

IT Principal - Workspace Security and Compliance Department: Information Technology Reporting To: IT Senior Manager Location: Abu Dhabi - UAE<br>Job Summary The IT Principal - Workspace Security and Compliance leads the team securing the digital workplace. The role owns Microsoft Intune, Microsoft Defender, Zscaler, Microsoft Purview, endpoint patching, security posture, compliance reporting, incident escalation, and vendor management, ensuring endpoints and Microsoft 365 services remain secure and auditable.<br>Key Responsibilities Workspace Security Leadership & Governance Lead the team, defining its operating model, roadmap, standards, priorities, performance objectives, and professional development. Translate business, cybersecurity, privacy, audit, and regulatory requirements into controls, baselines, policies, exceptions, and improvement plans. Endpoint Security, Intune & Microsoft Defender for Endpoint Govern Intune enrollment, compliance, configuration, application protection, encryption, device control, local administrator, and Microsoft Defender Firewall policies across supported endpoint platforms. Own Defender for Endpoint onboarding, EDR, antivirus, attack surface reduction, web protection, vulnerability management, automated remediation, patch posture, threat intelligence, exceptions, and response. Microsoft Defender XDR & Microsoft 365 Protection Govern Defender XDR, Defender for Office 365, and Defender for Cloud Apps across Exchange Online, Share Point, One Drive, Teams, and sanctioned Saa S services, including phishing, malware, Safe Links, Safe Attachments, impersonation, quarantine, app governance, and investigation. Partner with Net Sec Ops, Cybersecurity and the SOC on signal correlation, containment, recovery, root-cause analysis, and permanent remediation for major workspace incidents. Zscaler Secure Access & Workspace Protection Lead implementation and administration of Zscaler ZIA, ZPA, Client Connector, device posture, secure web access, threat protection, cloud application controls, SSL inspection, and exceptions. Own Client Connector deployment through Intune, monitoring, troubleshooting, and vendor escalation; coordinate traffic steering, PAC files, private application connectivity, and resilience with the Network and Security Architect. Microsoft Purview Information Protection & DLPGovern Purview Information Protection, including classification, sensitivity labels, encryption, label publishing, automatic labeling, and secure information handling. Implement and tune DLP across endpoints, Exchange, Share Point, One Drive, and Teams; manage alerts, incidents, overrides, exceptions, evidence, and false positives. Security Posture, Patching & Reporting Govern operating-system, Microsoft application, and approved third-party patching; track Secure Score, Defender exposure, compliance, drift, vulnerabilities, audit findings, and remediation SLAs. Build automated dashboards for compliance, patching, vulnerabilities, incidents, email security, Zscaler, Purview DLP, exceptions, and service levels using Power BI, KQL, Microsoft Graph, Power Shell, APIs, or equivalent tools. Security Operations, Service Management & Vendors Establish monitoring, runbooks, change controls, incident and problem management, documentation, escalation paths, knowledge transfer, and service improvement. Serve as senior escalation point and manage Microsoft, Zscaler, partners, and managed services, covering support cases, licensing, SLAs, renewals, reviews, and corrective plans.<br>Qualifications & Experience Bachelor's degree in Information Technology, Computer Science, Cybersecurity, Information Security, or a related field.10+ years of experience in endpoint management, Microsoft 365 security, information protection, security operations, or technology compliance, including leadership responsibility. Deep hands-on expertise with Intune, Defender for Endpoint, Defender XDR, Defender for Office 365, security baselines, and enterprise device compliance. Strong experience administering Zscaler ZIA/ZPA and Client Connector, including device posture, user policies, secure access, threat protection, and troubleshooting. Strong experience with Purview Information Protection and DLP across endpoints and Microsoft 365, including policy design, tuning, incidents, exceptions, and audit evidence. Experience governing endpoint hardening, EDR, host firewall, encryption, vulnerability remediation, patching, monitoring, incident response, and compliance testing. Experience with Power BI, KQL, Microsoft Graph, Power Shell, Log Analytics, SIEM, APIs, ITIL operations, vendors, licensing, contracts, and SLA escalation.<br>Professional Certifications Preferred certifications include:Microsoft 365 Certified: Endpoint Administrator Associate Microsoft Certified: Security Operations Analyst Associate Microsoft Certified: Information Security Administrator Associate Microsoft Certified: Cybersecurity Architect Expert; Microsoft 365 Certified: Administrator Expert Zscaler Digital Transformation Administrator (ZDTA) or Zscaler Digital Transformation Engineer (ZDTE) CISSP, CISM, CCSP, ISO/IEC 27001 Lead Implementer or Lead Auditor, ITIL 4, or equivalent<br>Skills & Competencies Strategic leadership, team development, accountability, and balance across security, compliance, operations, and user experience. Strong architecture judgement and technical depth across endpoint security, Microsoft 365 protection, secure access, data protection, monitoring, and compliance. Ability to convert risk, audit, privacy, regulatory, and business requirements into pragmatic policies, measurable controls, and sustainable processes. Calm incident leadership, structured problem solving, root-cause analysis, prioritization, and risk-based judgement. Executive communication and data-storytelling skills, clearly presenting posture, control gaps, incidents, options, and investment priorities. Strong stakeholder influence, collaboration, vendor negotiation, commercial awareness, documentation discipline, attention to detail, and continuous improvement.<br>Key Performance Indicators (KPIs) Endpoint enrollment, Defender onboarding, encryption, firewall, security-baseline, and device-compliance coverage. Patch compliance, critical-vulnerability remediation within SLAs, zero-day response, and reduction of repeatedly non-compliant endpoints. Improvement in Secure Score and Defender exposure posture, including closure of control gaps, drift, audit findings, and exceptions. Defender incident containment and recovery, root-cause closure, recurrence reduction, and protection effectiveness across endpoint and Microsoft 365 services. Zscaler availability, Client Connector health, policy compliance, incident resolution, vendor SLAs, Purview label and DLP coverage, false-positive reduction, dashboard accuracy, and audit evidence quality.

IT Principal - Workspace Security and Compliance Department: Information Technology Reporting To: IT Senior Manager Location: Abu Dhabi - UAE<br>Job Summary The IT Principal - Workspace Security and Compliance leads the team securing the digital workplace. The role owns Microsoft Intune, Microsoft Defender, Zscaler, Microsoft Purview, endpoint patching, security posture, compliance reporting, incident escalation, and vendor management, ensuring endpoints and Microsoft 365 services remain secure and auditable.<br>Key Responsibilities Workspace Security Leadership & Governance Lead the team, defining its operating model, roadmap, standards, priorities, performance objectives, and professional development. Translate business, cybersecurity, privacy, audit, and regulatory requirements into controls, baselines, policies, exceptions, and improvement plans. Endpoint Security, Intune & Microsoft Defender for Endpoint Govern Intune enrollment, compliance, configuration, application protection, encryption, device control, local administrator, and Microsoft Defender Firewall policies across supported endpoint platforms. Own Defender for Endpoint onboarding, EDR, antivirus, attack surface reduction, web protection, vulnerability management, automated remediation, patch posture, threat intelligence, exceptions, and response. Microsoft Defender XDR & Microsoft 365 Protection Govern Defender XDR, Defender for Office 365, and Defender for Cloud Apps across Exchange Online, Share Point, One Drive, Teams, and sanctioned Saa S services, including phishing, malware, Safe Links, Safe Attachments, impersonation, quarantine, app governance, and investigation. Partner with Net Sec Ops, Cybersecurity and the SOC on signal correlation, containment, recovery, root-cause analysis, and permanent remediation for major workspace incidents. Zscaler Secure Access & Workspace Protection Lead implementation and administration of Zscaler ZIA, ZPA, Client Connector, device posture, secure web access, threat protection, cloud application controls, SSL inspection, and exceptions. Own Client Connector deployment through Intune, monitoring, troubleshooting, and vendor escalation; coordinate traffic steering, PAC files, private application connectivity, and resilience with the Network and Security Architect. Microsoft Purview Information Protection & DLPGovern Purview Information Protection, including classification, sensitivity labels, encryption, label publishing, automatic labeling, and secure information handling. Implement and tune DLP across endpoints, Exchange, Share Point, One Drive, and Teams; manage alerts, incidents, overrides, exceptions, evidence, and false positives. Security Posture, Patching & Reporting Govern operating-system, Microsoft application, and approved third-party patching; track Secure Score, Defender exposure, compliance, drift, vulnerabilities, audit findings, and remediation SLAs. Build automated dashboards for compliance, patching, vulnerabilities, incidents, email security, Zscaler, Purview DLP, exceptions, and service levels using Power BI, KQL, Microsoft Graph, Power Shell, APIs, or equivalent tools. Security Operations, Service Management & Vendors Establish monitoring, runbooks, change controls, incident and problem management, documentation, escalation paths, knowledge transfer, and service improvement. Serve as senior escalation point and manage Microsoft, Zscaler, partners, and managed services, covering support cases, licensing, SLAs, renewals, reviews, and corrective plans.<br>Qualifications & Experience Bachelor's degree in Information Technology, Computer Science, Cybersecurity, Information Security, or a related field.10+ years of experience in endpoint management, Microsoft 365 security, information protection, security operations, or technology compliance, including leadership responsibility. Deep hands-on expertise with Intune, Defender for Endpoint, Defender XDR, Defender for Office 365, security baselines, and enterprise device compliance. Strong experience administering Zscaler ZIA/ZPA and Client Connector, including device posture, user policies, secure access, threat protection, and troubleshooting. Strong experience with Purview Information Protection and DLP across endpoints and Microsoft 365, including policy design, tuning, incidents, exceptions, and audit evidence. Experience governing endpoint hardening, EDR, host firewall, encryption, vulnerability remediation, patching, monitoring, incident response, and compliance testing. Experience with Power BI, KQL, Microsoft Graph, Power Shell, Log Analytics, SIEM, APIs, ITIL operations, vendors, licensing, contracts, and SLA escalation.<br>Professional Certifications Preferred certifications include:Microsoft 365 Certified: Endpoint Administrator Associate Microsoft Certified: Security Operations Analyst Associate Microsoft Certified: Information Security Administrator Associate Microsoft Certified: Cybersecurity Architect Expert; Microsoft 365 Certified: Administrator Expert Zscaler Digital Transformation Administrator (ZDTA) or Zscaler Digital Transformation Engineer (ZDTE) CISSP, CISM, CCSP, ISO/IEC 27001 Lead Implementer or Lead Auditor, ITIL 4, or equivalent<br>Skills & Competencies Strategic leadership, team development, accountability, and balance across security, compliance, operations, and user experience. Strong architecture judgement and technical depth across endpoint security, Microsoft 365 protection, secure access, data protection, monitoring, and compliance. Ability to convert risk, audit, privacy, regulatory, and business requirements into pragmatic policies, measurable controls, and sustainable processes. Calm incident leadership, structured problem solving, root-cause analysis, prioritization, and risk-based judgement. Executive communication and data-storytelling skills, clearly presenting posture, control gaps, incidents, options, and investment priorities. Strong stakeholder influence, collaboration, vendor negotiation, commercial awareness, documentation discipline, attention to detail, and continuous improvement.<br>Key Performance Indicators (KPIs) Endpoint enrollment, Defender onboarding, encryption, firewall, security-baseline, and device-compliance coverage. Patch compliance, critical-vulnerability remediation within SLAs, zero-day response, and reduction of repeatedly non-compliant endpoints. Improvement in Secure Score and Defender exposure posture, including closure of control gaps, drift, audit findings, and exceptions. Defender incident containment and recovery, root-cause closure, recurrence reduction, and protection effectiveness across endpoint and Microsoft 365 services. Zscaler availability, Client Connector health, policy compliance, incident resolution, vendor SLAs, Purview label and DLP coverage, false-positive reduction, dashboard accuracy, and audit evidence quality.

<strong>About Edge<br><br></strong>At EDGE bold ideas are engineered into technologies that protect, improve and save lives.<br><br>Headquartered in the United Arab Emirates, EDGE is a leading advanced technology group working at the forefront of defence and emerging technologies. Spanning more than 35 specialised companies and multiple centres of excellence, we are purpose-built to move fast. Free from heavy legacy processes, we give our people the autonomy, accountability, and agility to bring breakthrough technologies from concept to reality.<br><br>Based in Abu Dhabi, a globally connected hub at the crossroads of Europe, Asia, Africa, and the Middle East, EDGE is home to a truly multicultural community where bold ideas thrive, and the future is shaped.<br><br>Together, we are shaping the future.<br><br><strong>About The Role<br><br></strong><strong>BEACON RED</strong> is seeking a Security Researcher to conduct hands-on security assessments of IT products, embedded systems, firmware, hardware devices, and software solutions. In this role, you will perform vulnerability analysis, reverse engineering, and attack-based security evaluations to identify weaknesses and assess security risks. As a Security Researcher at <strong>BEACON RED</strong>, you will work closely with senior researchers to execute testing activities, analyze findings, document results, and contribute to risk-based security recommendations.<br><br><strong>Responsibilities<br><br></strong><ul><li>Perform security evaluations of software, firmware, embedded systems, hardware devices, and IT products.</li><li>Conduct vulnerability analysis, penetration testing, reverse engineering, and logical attack assessments.</li><li>Execute software and hardware security testing activities, including firmware analysis and embedded device security assessments.</li><li>Support Side-Channel Analysis (SCA), Fault Injection (FI), debug interface testing, and cryptographic implementation testing.</li><li>Collect, analyze, and document technical evidence and testing results.Identify vulnerabilities, assess attack vectors, and evaluate security risks.</li><li>Demonstrate security weaknesses and contribute to technical reports and risk-based conclusions.Apply industry-standard cybersecurity testing methodologies and best practices.</li><li>Stay current with emerging threats, attack techniques, and security research trends.<br><br></li></ul><strong>Basic Qualifications<br><br></strong><ul><li>Bachelor’s degree in Computer Engineering, Information Security, Cybersecurity, or a related field.</li><li>Minimum 5 years of experience in cybersecurity evaluation, penetration testing, vulnerability research, software security assessment, hardware security testing, embedded systems security, reverse engineering, or secure product development.</li><li>Hands-on experience in one or more areas including firmware analysis, fuzzing, logical attack testing, exploit development, debug interface testing, Side-Channel Analysis (SCA), Fault Injection (FI), cryptographic implementation testing, and embedded device security testing.</li><li>Good understanding of cybersecurity standards, testing methodologies, vulnerability assessment, and penetration testing practices.</li><li>Awareness of ISO/IEC 17025 and security evaluation processes.</li><li>Relevant certifications, training, or equivalent practical experience such as CEH, OSCP, hardware security, embedded systems security, reverse engineering, or SCA/FI<br><br></li></ul><strong>Preferred Qualifications<br><br></strong><ul><li>Master’s degree in Cybersecurity, Applied Cryptography, or a related field.</li><li>2+ years of experience in accredited Common Criteria (CC) evaluation laboratories.</li><li>Experience leading EAL4+ evaluations.</li><li>ISO/IEC 17025 Internal Auditor certification.</li><li>Professional certifications such as CISSP, CISA, GPEN, GWAPT, or equivalent.</li><li>Specialized training in cryptography, hardware security, or security evaluation.</li><li>Proficiency in Arabic, Hindi, or Urdu.<br><br></li></ul><strong><strong>WHY CHOOSE EDGE<br><br></strong></strong>Launched in November 2019, the UAE's EDGE is one of the world's leading advanced technology groups, established to develop agile, bold and disruptive solutions for defence and beyond, and to be a catalyst for change and transformation. It is dedicated to bringing breakthrough innovations, products, and services to market with greater speed and efficiency, to position the UAE as a leading global hub for future industries, and to creating clear paths within the sector for the next generation of highly skilled talent to thrive.<br><br>At EDGE, the real investment goes beyond compensation. Through our dedicated learning academy and digital learning platforms, employees have access to extensive opportunities to develop new skills, deepen their expertise, and advance their careers. Combined with the freedom to innovate, strong career support, and the opportunity to collaborate with world-class talent from across the globe, EDGE is a place where you can continue to grow, keep learning, and turn ambitious ideas into meaningful outcomes.<br><br>Working at EDGE also comes with a package that genuinely reflects how much we value our people. Salaries are highly competitive and tax-free and, depending on your role and seniority, benefits can include family visas, annual flight tickets, medical insurance for you and your dependents, and education allowances for your children.<br><br><strong><strong>CANDIDATE PRIVACY &amp; EQUAL OPPORTUNITY STATEMENT<br><br></strong></strong>If you feel your skills, experience and potential are a strong match for a role, we encourage you to apply even if you don’t meet every requirement. We are genuinely interested in what you can bring to EDGE.<br><br>Any information you share as part of your EDGE candidate profile or job application will be handled in accordance with applicable data protection and privacy regulations.<br><br>EDGE is an equal opportunity employer committed to building a diverse, inclusive, and high-performing workforce. We believe every individual deserves to be treated with fairness, respect and dignity, and our employment decisions reflect that. We do not discriminate based on race, colour, nationality, ethnicity, religion, gender, marital status, age, disability, pregnancy or parental status, or any other characteristic protected by applicable law.<br><br>As a global organisation, effective collaboration across international teams is central to how we work, so English proficiency is required for all roles unless otherwise stated in the job posting.<br><br>Please note that EDGE does not accept unsolicited resumes from recruitment agencies. Any resumes in the absence of a formally executed agreement in place will be deemed the property of EDGE, and no placement fees or compensation will be payable in respect of such submissions.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Job Overview</strong><br>The Production Planner – Well Services is responsible for planning, scheduling, and coordinating operational activities to ensure Well Services equipment, tools, and materials are available and ready to support field operations. The role manages work orders, maintenance schedules, material availability, procurement follow-up, and resource planning to meet customer commitments while maintaining the highest standards of safety, quality, and operational efficiency.<br><strong>Responsibilities</strong><br><ul><li>Maintain the highest standards of corporate governance by ensuring all activities are conducted ethically and in compliance with Company Security, Compliance, Quality, and HSE policies, applicable regulations, and industry standards.</li><li>Promote Quality, Health, Safety, Security, and Environmental (QHSE) excellence by ensuring Well Services operations are executed safely and efficiently without compromising personnel, assets, customers, or the environment.</li><li>Support compliance with the Company's Management System and actively contribute to continuous improvement initiatives.</li><li>Prioritize service quality and operational readiness to ensure timely execution of Well Services activities.</li><li>Plan and schedule work orders for Well Services equipment, tools, and assets to support field operations.</li><li>Coordinate equipment preparation, inspection, maintenance, refurbishment, and certification activities to ensure operational readiness.</li><li>Monitor new service requests and prioritize work according to operational requirements and customer commitments.</li><li>Review and update planned completion dates, equipment readiness dates, and mobilization schedules based on operational meetings and changing field priorities.</li><li>Generate and manage work orders while coordinating with maintenance, workshops, logistics, procurement, warehouse, and field operations teams.</li><li>Monitor critical orders and expedite materials, spare parts, and equipment required for upcoming Well Services jobs.</li><li>Liaise with procurement and external vendors to ensure timely delivery of critical components and services.</li><li>Track material availability using MRP/ERP systems and resolve shortages that could impact field operations.</li><li>Coordinate with logistics teams to ensure equipment and materials are mobilized to job locations on schedule.</li><li>Maintain accurate planning records, work order status, and operational reports.</li><li>Participate in daily planning meetings to align operational priorities, equipment readiness, and resource availability.</li><li>Communicate effectively with internal stakeholders, field personnel, suppliers, and management to ensure seamless execution of Well Services activities.</li><li>Support continuous improvement initiatives that enhance planning efficiency, equipment utilization, inventory control, and customer service.</li><li>Perform any additional planning or operational duties assigned by the Planning Supervisor, Operations Manager, or Well Services Management.</li></ul><strong>Skills</strong><br><ul><li>Strong planning, scheduling, and organizational skills.</li><li>Ability to manage multiple priorities in a fast-paced Well Services environment.</li><li>Working knowledge of Material Requirements Planning (MRP) and ERP systems.</li><li>Understanding of Well Services equipment lifecycle, maintenance planning, and field operations.</li><li>Strong coordination skills across Operations, Maintenance, Procurement, Logistics, Warehouse, and Supply Chain.</li><li>Excellent analytical, problem-solving, and time-management skills.</li><li>Effective written and verbal communication skills.</li><li>Proficiency in Microsoft Excel, Word, and reporting tools.</li></ul><strong>Qualifications</strong><br><ul><li>Bachelor's degree or diploma in Business Administration, Supply Chain, Engineering, Operations Management, or a related technical discipline.</li><li>1–3 years of planning, scheduling, operations, or supply chain experience, preferably within Oil &amp; Gas Well Services, Energy Services, or an MRP-driven operational environment.</li><li>Experience using ERP/MRP systems (SAP, Oracle, JD Edwards, or similar) is preferred.</li><li>Familiarity with Well Services equipment planning, maintenance coordination, and field operations is an advantage.</li></ul>#LI-MD1<br><br><br> <p><span>Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation.&nbsp;&nbsp;</span></p><br> <p><span>We are focused on technology development, digital solutions, and defining our footprint in the new energy space. Our ability to provide integrated solutions across our segments will be critical to growth in our core operations and the energy transition.&nbsp;&nbsp;</span></p><br> <p><span>Energy producers face unique challenges every day, so it is our job to create solutions that enhance safety, streamline operations, and sustain uptime to meet or exceed their targets. We operate across the global energy landscape employing some of the best diverse talent in the industry. At Weatherford, we understand the value each individual brings to the table. We celebrate diversity in all its forms and are immensely proud of our workforce. We invite you to join our passionate, talented, world-class team.&nbsp;&nbsp;</span></p><br> <p><span>When you join Weatherford, you instantly feel connected to something bigger – a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other’s successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford.&nbsp;</span></p><br> <p><b><span>Join Us:&nbsp;</span></b></p><br> <p><span>Weatherford is producing energy for today and tomorrow- with global opportunities as unlimited as your sense of adventure. Join us to make an impact on our customers, the industry, and the world.&nbsp;&nbsp;</span></p><br> <p><span>Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.</span></p><br> <br> <br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Strategy</strong></p><br><ul><li>Support the translation of business strategies into security initiatives and high-level solution options aligned with enterprise architecture (EA), including service/application-based security postures and secure SDLC/CI-CD touchpoints.</li><li>Align policies and controls with regulatory requirements; plan control testing and drive remediation with stakeholders; define section-level requirements, policy touchpoints, and operating-model implications for changed/new services.</li><li>Maintain risk and readiness assessments; define response scenarios and recommend preventive and corrective actions, informed by blue-team/red-team exercises and lessons learned.</li><li>Lead periodic reviews of the information-security risk register and propose updates in coordination with stakeholders, ensuring identified risks are mitigated and audit observations are closed.</li><li>Set technical standards and operating procedures to embed security-by-design across systems and services; review project/change designs against security and EA standards and issue actionable recommendations covering cloud/on-premises patterns and integration controls.</li><li>Promote information-security awareness by preparing targeted materials and supporting focused sessions; research technology trends and automation (e.g., Security Operations Center Machine Learning use-cases) to inform roadmaps and awareness priorities.</li></ul><p><strong>Operations</strong></p><br><ul><li>Supervise the operation of the Security Operations Center (SOC) and monitor the response operations to security incidents and systems security in coordination with all internal and external stakeholders.</li><li>Act as Shift Lead or Operations Lead when required by overseeing SOC shift activities and ensuring proper handovers between shifts, monitoring team performance and task allocation,escalating critical incidents to management while coordinating response efforts, and ensuringadherence to SLAs, KPIs, and operational procedures throughout the shift.</li><li>Support SOC operations by analyzing and triaging events from the incident-response queue;coordinate consistent responses, assist with administering SIEM/SOAR/UBA/VM controls, and update/tune use cases, dashboards, and content.</li><li>Supervise the testing of controls against ISO 27001, ISR, and other standards; recommend and verify remediation, leveraging SDLC/CI-CD integration where applicable.</li><li>Assist in capturing and resolving IT security service requests and incidents per priorities and SLAs; enhance ticket handling by defining SOC metrics/KPIs and tracking them on operational dashboards.</li><li>Oversee the dissemination of threat intelligence from internal and external sources, including commercial Cyber Threat Intelligence (CTI) feeds (e.g., iSight, Looking Glass).</li><li>Support in the investigation of malware and intrusion attempts; perform log analysis and produce incident reports; enhance detection content within security tools to improve investigative depth.</li><li>Monitor security systems for anomalies and respond to potential events; prepare dashboards and presentations for stakeholders, including multi-tier SIEM/Splunk/data-lake views and KPI packs for security operations.</li></ul><p><strong>Product/Process Improvement</strong></p><br><ul><li>Develop and maintain security policies, standards, procedures, SOPs, and playbooks to protect information assets; incorporate enhanced SOC use-cases, content standards, and data-engineering patterns for logging/telemetry.</li><li>Track control effectiveness and compliance metrics, document lessons learned, and mentor junior staff on risk-assessment methodologies; produce audit artifacts and management reports; drive corrective actions.</li></ul> <p><strong>Job Qualifications &amp; Requirements</strong></p><br><p><strong>Education</strong></p><br><ul><li>Bachelor's degree/ Master’s degree in Computer Science/Information Technology</li></ul><p><strong>Experience</strong></p><br><ul><li>3+ Years in case of Master’s degree (5+ years in case of Bachelor's Degree)</li></ul><p><strong>Qualification</strong></p><br><ul><li>Certifications such as GCIH, GCIA,SIEM certifications</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Want to work with the most sought-after minds and most talked-about projects? Your experience of Technology in Engineering Consultancy might just make you our new <strong>Senior IT Support Officer, based in Dubai United Arab Emirates.</strong></span></p><br><br><br><p><span><strong>Here at Buro Happold, expect the exceptional</strong></span></p><br><br><p><span>From the projects you will work on to the clients we work with. From career-defining opportunities to an inclusive and diverse practice where we all contribute to a more equitable world. From our reputation to our relationships. Wherever your Buro Happold career takes you, it'll be anything but ordinary.</span></p><br><br><p><span><strong>Your next role</strong></span></p><br><br><p><span>Buro Happold has a clear strategic plan, strong learning culture and entrepreneurial mindset that will allow you to thrive.</span></p><br><br><p><span>You'll be part of something bigger than us all where sustainability, equity, social and performance outcomes matter. All of Buro Happold is committed to doing the right thing, even when that's the hardest thing. This is a genuine opportunity to make impact and leave real legacy.</span></p><br><br><br><p><span><strong>Your key duties</strong></span></p><br><br><p><span><em>IT Service Delivery &amp; Support</em></span></p><br><br><ul><li>Provide first-class IT support to employees across the Middle East with a primary focus on Dubai and Abu Dhabi supporting the wider region.</li><li>Diagnose, troubleshoot and resolve hardware, software, network and system issues.</li><li>Manage incidents and service requests through the IT Service Management platform, ensuring agreed service levels are achieved.</li><li>Escalate complex issues to appropriate Global IT teams and vendors where required.</li><li>Maintain a customer-focused approach, ensuring users receive timely and professional support.</li></ul><p><span><em>End User Computing</em></span></p><br><br><ul><li>Support desktops, laptops, mobile devices, collaboration technologies and peripherals.</li><li>Configure, deploy and maintain end-user devices in line with company standards.</li><li>Assist with software installations, upgrades and patch management activities.</li><li>Manage user accounts, access permissions and system administration activities.</li></ul><p><span><em>Office &amp; Site Support</em></span></p><br><br><ul><li>Provide on-site IT support for the Dubai office and remote support to regional locations.</li><li>Assist with office moves, technology refresh programmes, meeting room technology and workplace infrastructure.</li><li>Support the setup of new offices, project sites and client locations across the region when required.</li></ul><p><span><em>Infrastructure Support</em></span></p><br><br><ul><li>Assist with the maintenance and monitoring of local office networks, audiovisual systems and connectivity solutions.</li><li>Work alongside Regional and Global IT teams to ensure systems remain secure, reliable and effective.</li><li>Support routine maintenance activities and technology upgrades.</li></ul><p><span><em>Security &amp; Compliance</em></span></p><br><br><ul><li>Ensure compliance with company IT policies, standards and security requirements.</li><li>Promote cybersecurity awareness and best practices amongst users.</li><li>Assist with IT audits, asset management and compliance reporting activities.</li><li>Support the investigation and resolution of security-related incidents where required.</li></ul><p><span><em>Project Participation</em></span></p><br><br><ul><li>Support the delivery of regional and global IT projects.</li><li>Assist with the implementation of new technologies, software deployments and business improvement initiatives.</li><li>Participate in testing, training and user adoption activities.</li></ul><p><span><em>Documentation &amp; Continuous Improvement</em></span></p><br><br><ul><li>Maintain accurate technical documentation, asset records and support procedures.</li><li>Identify opportunities to improve service delivery, user experience and operational efficiency.</li><li>Share knowledge with colleagues and contribute to developing support standards and best practices.</li></ul><p><span><strong>Your skills and experience</strong></span></p><br><br><ul><li>A degree qualification in Information Technology, Computer Science or a related discipline.</li><li>Minimum 10 years' experience in an IT support, desktop support or infrastructure support role.</li><li>Experience supporting users within a professional services, engineering, consultancy or multinational organisation is desirable.</li><li>Strong working knowledge of Microsoft 365, Windows operating systems and Azure Active Directory/Entra ID.</li><li>Experience supporting laptops, mobile devices, printers, conferencing technologies and meeting room solutions.</li><li>Understanding of networking fundamentals including TCP/IP, DNS, DHCP, VPN and wireless technologies.</li><li>Experience with IT Service Management platforms and ticketing systems.</li><li>Knowledge of cybersecurity principles, endpoint management and IT compliance requirements.</li><li>Strong troubleshooting and problem-solving abilities.</li><li>Excellent customer service and communication skills.</li><li>Ability to manage competing priorities and maintain a high standard of service.</li><li>Experience supporting users across multiple office locations is advantageous.</li><li>Knowledge of engineering consultancy environments and associated software platforms would be beneficial.&nbsp;</li></ul><p><span><strong>What we offer you</strong></span></p><br><br><p><span>Bring your knowledge and expertise to one of the world's most respected consultancies.</span></p><br><br><ul><li>Hybrid working arrangements</li><li>Competitive salary and benefits package</li><li>A strong commitment to your continuous development. Whatever stage in your career, we have a learning and development programme that will enable and empower you.</li><li>Entitlement to professional memberships and subscriptions</li><li>Opportunities to work alongside global technology and business teams</li><li>Exposure to innovative projects and leading-edge technology initiatives</li><li>An international culture where, wherever your career takes you at Buro Happold, you will never be far from the exceptional.</li></ul><p><span><strong>A place for everyone</strong></span></p><br><br><p><span>Buro Happold values an individual's flexible approaches to working patterns as an important part of the way you work and achieve balance. We welcome applications from those who are seeking flexibility in their careers. </span></p><br><br><p><span>Our exceptional portfolio of projects is the result of the diversity of thought, identities, backgrounds, and experiences that shape us. Appreciating each other’s differences is key, we want employees to feel they don’t have to mask elements of their identity to thrive.&nbsp;</span></p><br><br><p><span>We are working to change the lack of representation of marginalised groups in the built environment and are particularly keen to hear from anyone who feels they are underrepresented in the industry. We have much to learn from one another.&nbsp;Embracing differences allows us to develop the most innovative and elegant solutions.</span></p><br><br><p><span>Please let us know if there are any adjustments we could make to the application process to make it easier and more comfortable for you. Contact recruitment@burohappold.com so we can work with you to support you throughout your application.</span></p><br><br><br> <br><br> </div>

<br> <p><b>PRIMARY RESPONSIBILITIES:</b></p> <p>Guest Service Responsibilities<br> The Service Center Agent is working in a central area because she/he receives all the calls from outside the hotel and coordinates the internal calls.<br> The Service Center Agent must ensure that all tasks performed are procedurally correct, timely and of a consistently quality.<br> The Service Center Agent must ensure that through personal presentation, telephone manner, effective and efficient work practices and guest service standards, that guests and callers first impression of Hotel is a lasting one of genuine warmth and friendliness and of high standards.<br> Follow up: The Service Center Agent will act quickly and efficiently, following the guest requests and instructions received by her/his supervisor.<br> Telephone transfers: The Service Center Agent will be attentive to all guest requests and will ensure his/her entire satisfaction the service provided. She/he will ensure to transfer a call to the right person; he/she will introduce the person on line before to hang off. The Service Center Agent must know by heart all the telephone extensions of the Hotel in order to be more efficient.<br> Privacy: The Service Center Agent will be attentive to respect the privacy/confidentiality of the information, or guest names available at the operator room. He/she will ensure not to transmit any guest name, or guest history information.<br> Wake-Up Calls: The Service Center Agent will ensure that any wake-up call requested by a guest is performed at the exact time according to the established procedure.<br> Guest Messages: The Service Center Agent will be attentive when they receive a message for a guest to take all the information and record them carefully. She/he well ensures that the guest has well received the message with full information.<br> Calls Handling: The Service Center Agent is responsible to ensure that all phone calls are answered within 3 rings; he/she will then find the polite and tactful way to keep on hold a guest when it is required.<br> Guest Knowledge: The Service Center Agent must have a good knowledge of the Sofitel So Bangkok guests, especially all the VIP and will mention their name on the phone as often as possible.</p> <p>Technical Responsibilities<br> Organization: She/he will ensure that Service Centre Room is perfectly tidy at any time.<br> F&amp;B Knowledge: The Service Center Agent has to ensure his/her full knowledge about the hotel outlets and menus. . The Solution Centre Officer must know on a daily basis the dishes of the day and have a good knowledge of Room service menu with all characteristics.<br> F&amp;B Order: The Service Center Agent will be attentive to get all details of a Room Service order, asking the accurate questions. All will be carefully recorded in a logbook and the full details will be given to the Room Service staff. The Service Center Agent will then ensure that the order is sent on time and reconfirm with the guest if it is reaching his expectations<br> Housekeeping Follow up: He/she will as well answer all guest requests regarding the housekeeping issues. He/she will then ensure that he/she understands properly the request and will record the full details in the Logbook. The Service Center Agent will then ensure that the request has been followed up on time and will reconfirm with the guest that the proper follow up has been made.<br> Communication: She/he will be attentive on all information received during the Supervisor briefing. She/he will be active and dynamic in participating in these different discussion opportunities. During his/her shift, she/he will report quickly any problem or question to her/his supervisor. The Service Center Agent will read the Service Center Agent logbook at the beginning of shift, follow up and keep it updated during his/her shift. Any problem or complaint must be recorded by the The Service Center Agent right away.<br> Handover: Each end shift, The Service Center Agent will give a full handover to The Service Center Agent of the following shift regarding the activity &amp; pending issues to be followed.<br> Security Issues: The Service Center Agent has an important role to play in terms of security; he/she has to know by heart all security procedures established and to be able to act accurately if it is required.<br> To ensure that all the standards and procedures established at the Hotel are reached successfully and permanently.</p> <p>OTHERS</p> <p> Continuous learning through own IDP.<br> Any other duties as may be assigned by the superior.</p> <p>ACCOUNTABILITIES</p> <p> Represents Dusit s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.</p> <p>COMPANY S CULTURE</p> <p> Communicate and fully embracing the Company s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. Proud to belong and to contribute </p> <p>CONFIDENTIALITY</p> <p> Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.</p> <p>JOB REQUIREMENT </p> <p>1. Bachelor degree in Hotel Management or any relevant discipline<br> 2. Minimum of 2 years in Call Center experience, preferably in a hospitality business<br> 3. Knowledgeable both in Call Center operation and technical<br> 4. Have excellent English communication skills both in written and spoken posses professional disposition with excellent communication and interpersonal skills</p>

<p>Network & Connectivity Operations</p><p>· Administer and support enterprise LAN, WAN, SD-WAN, internet, MPLS and site-to-site connectivity across offices, branches, warehouses, data centres and customer environments.</p><p>· Configure, troubleshoot and optimize Cisco and HPE Aruba switches, routers, VLANs, STP, LACP, routing, QoS, DHCP, DNS, NAT, VPNs and high-availability designs.</p><p>· Monitor capacity, latency, packet loss, interface health and availability; proactively remove single points of failure and recurring performance bottlenecks.</p><p>· Plan and execute hardware refreshes, firmware upgrades, branch migrations and network changes with controlled rollback and minimal production impact.</p><p>Cybersecurity, Firewall & SASE</p><p>· Administer Check Point firewalls, security gateways and related management platforms, including policy, objects, NAT, VPN, threat prevention, logs, upgrades, backups and high availability.</p><p>· Design and operate SASE capabilities covering secure web access, remote access, branch connectivity, identity-aware access, cloud application control and security policy enforcement.</p><p>· Support endpoint security products such as EDR/EPP, anti-malware, host firewall, device control, disk encryption, web protection and security posture enforcement.</p><p>· Review alerts, firewall logs and security events; investigate suspected threats and coordinate containment, remediation, evidence collection and escalation with SOC or security partners.</p><p>· Conduct periodic rule-base reviews, access reviews, vulnerability remediation and security hardening in line with least privilege and organizational security standards.</p><p>Wireless Infrastructure</p><p>· Design, deploy and support enterprise Wi‑Fi using HPE Aruba access points and wireless controllers, including SSIDs, RF profiles, channels, roaming, guest access, authentication and segmentation.</p><p>· Perform wireless surveys and troubleshoot interference, weak coverage, congestion, authentication failures and controller/AP issues.</p><p>· Integrate corporate and guest wireless services with RADIUS/NAC, directory services, certificates and security policies.</p><p>Identity, Cloud & SaaS Integration</p><p>· Support network and security integrations with Active Directory and Microsoft Entra ID, including identity-based access, groups, RADIUS/NPS, SSO, MFA and conditional access dependencies.</p><p>· Support secure connectivity to Azure or other cloud environments using VPN, private connectivity, routing, DNS, network security controls and hybrid architecture principles.</p><p>· Enable and secure SaaS services through SSO, access policies, secure web gateway/CASB controls, logging and vendor integration requirements.</p><p>· Collaborate with server, cloud, application and security teams on changes affecting authentication, certificates, APIs, SAP/ERP, cloud workloads and business-critical services.</p><p>Service Operations & Incident Management</p><p>· Provide L3 support for complex incidents and service requests; restore services within agreed SLA and keep stakeholders informed during high-impact outages.</p><p>· Lead technical troubleshooting, major incident support, root-cause analysis and corrective/preventive actions for network and security failures.</p><p>· Maintain proactive monitoring, alert thresholds, configuration backups, availability dashboards and operational health checks for all critical assets.</p><p>· Guide L1/L2 engineers, review escalations and strengthen team capability through knowledge transfer, runbooks and technical coaching.</p><p>Projects, Architecture & Change</p><p>· Translate business requirements into secure, scalable and supportable network/security architectures, bills of quantity, implementation plans and acceptance criteria.</p><p>· Lead assigned infrastructure projects and coordinate internal stakeholders, customers, service providers, OEMs and implementation partners.</p><p>· Identify technical and project risks early, document mitigations, manage dependencies and escalate delivery delays or operational exposure.</p><p>· Follow change-management controls, complete impact/risk assessment, obtain approvals, validate implementation and maintain tested rollback plans.</p><p>Vendor, SLA, Cost & Compliance Governance</p><p>· Manage vendor performance against SLA, support contracts and project milestones; run service reviews and drive timely resolution of escalations.</p><p>· Track renewals, licenses, warranties and support coverage; evaluate proposals and recommend commercial or architectural options that improve value and reduce CAPEX/OPEX.</p><p>· Maintain network and security standards, asset/configuration records, diagrams, SOPs, build documents, support procedures and project handover packs.</p><p>· Register and periodically review infrastructure risks; support internal/external audits and comply with IT, information security, regulatory and data-protection requirements.</p><p>· Plan and verify preventive maintenance, disaster recovery readiness, configuration recovery and continuity measures for critical infrastructure.</p><p>*** Experienced in handling large Enterprise networks and security .</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Technical Competency</strong></p><ul><li><p>Enterprise Switching (VLAN, STP, LACP, OSPF/BGP)</p></li><li><p>Enterprise Wireless (Aruba/Cisco, RF, 802.1X, Roaming)</p></li><li><p>Firewall (Check Point/Fortinet, NAT, IPS, App Control)</p></li><li><p>VPN (IPSec, SSL VPN, Site-to-Site, Remote Access)</p></li><li><p>SASE / Zero Trust (ZTNA, SWG, CASB, FWaaS)</p></li><li><p>Microsoft Entra ID & Conditional Access</p></li><li><p>Microsoft Intune & Endpoint Management</p></li><li><p>Active Directory, DNS, DHCP, PKI & NPS/RADIUS</p></li><li><p>Network Security (Segmentation, NAC, MFA, Micro-segmentation)</p></li><li><p>Cloud Networking (Azure/AWS, VNet, VPN)</p></li><li><p>Load Balancer / WAF / Reverse Proxy</p></li><li><p>Monitoring, SIEM & Packet Analysis</p></li><li><p>High Availability & Disaster Recovery</p></li><li><p>Practical hands on Troubleshooting & RCA</p></li></ul>

<ul><li>Provide end to end strong administrative support and perform other administrative duties as requested by reporting manager.</li><li>Arrange comprehensive travel itineraries, flight, accommodation, and, at times, ground transportation.</li><li>Handle incoming/outgoing emails, calls, and mail.</li><li>Act as a liaison between departments and external parties.</li><li>Prepare reports and documents, maintain accurate physical and digital filing systems.</li><li>Provide end to end visa process, contracts, agreements, perform other PR related duties as and when requested.</li><li>Assess issues, collect necessary details/photos, report them promptly, and coordinate follow-up as instructed.</li><li>Act as the first point of contact for employees, vendors, and other stakeholders regarding maintenance, operational, and workplace-related concerns.</li><li>Meet the concerned person at the location of the reported issue to understand the problem, assess the situation, and collect the necessary details and photographs.</li><li>Accurately record reported concerns, including location, description, date, time, photographs, and contact details of the person reporting the issue.</li><li>Promptly inform the Reporting Manager of urgent, significant, or sensitive concerns and provide clear and factual updates.</li><li>Coordinate with service providers, housekeeping personnel, security staff, maintenance teams, and other relevant parties as instructed.</li><li>Monitor the progress of reported issues and provide regular updates to the Reporting Manager and the concerned employee until resolution.</li><li>Assist with preventive maintenance scheduling, work permit submissions, facility-related documentation, and general administrative activities.</li><li>Immediately escalate emergencies, safety concerns, property damage, or any situation requiring management attention.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Excellent organizational, time-management, and multitasking abilities.</li><li>Strong written and verbal communication skills.</li><li>Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).</li><li>High level of professionalism, discretion, confidence and attention to detail.</li><li>UAE Experience is a must.</li></ul>