Security Supervisor Jobs in UAE

Company & Culture<br>EXANTE is a pioneering wealth tech company that delivers cutting-edge centralized trading solutions and robust B2B financial infrastructure, driving value through innovative technology. Our bespoke, internally engineered trading platform provides seamless access to a diverse range of financial instruments, including stocks, ETFs, bonds, futures, and options, all within a single, multi-currency account.<br>As a rapidly expanding global firm with over 700 talented employees from 70+ nationalities across 70 locations, we are a frontrunner in the financial sector. Our investment priorities are clear: We prioritize investing in our most valuable asset—our people. Join us in shaping the future of finance.<br>About The Role<br>We are expanding our Global Sales Force and seeking established Global Relationship Managers in various locations.<br>The ideal candidates will have a strategic mindset, excellent communication skills, and the ability to manage complex client interactions across different time zones and cultures. He/She will be passionate about offering truly unlimited investment opportunities for existing clients and willing to prospect new markets and attract new clients.<br>The candidate must have experience in business development and selling to HNWI, Private Wealth Management, Asset Managers, Fund Managers, Family Offices, and other private investors.<br>Reporting Line - Regional Head of Sales<br>Responsibilities<br>Client Relationship Management:<br> Act as a liaison to top-tier clients, including premium retail and institutional clients, financial institutions, and high net-worth individuals. Provide solutions to client inquiries while complying with all company policies, practices, and procedures. Conduct regular meetings with clients to review their needs, goals, and satisfaction levels.<br>Business Development:<br> Identify opportunities to expand services and solutions to existing clients. Collaborate with the Regional Head, sales, and marketing teams to formulate strategies aimed at enhancing client relationships and supporting business development. Negotiate contracts and agreements to enhance business performance and client satisfaction.<br>Problem Management and Resolution:<br>Focus on managing wide-scale service issues and handling trade-related problems. Oversee trade and margin analysis, manage accounts and funding processes, and apply a strong understanding of cash markets, equities, and derivatives to support client needs. Address and resolve client issues promptly and effectively.<br>Strategic Planning:<br> Develop and implement strategic plans to enhance client relationships and achieve business objectives. Analyze market trends and client feedback to identify areas for improvement and innovation. Collaborate with internal teams to ensure alignment with client expectations and company goals.<br>Project Management:<br>Oversee the delivery of services and solutions to clients, ensuring timely and successful implementation. Work in cross-functional teams to address client issues and deliver exceptional service. Monitor projects' progress and report on key performance indicators (KPIs).<br>Internal Coordination:<br> Coordinate with various internal departments, such as technical operations and programming, to analyze and escalate issues appropriately. Maintain detailed records of client interactions, contracts, and agreements. Prepare regular reports on client status, project progress, and business development activities.<br>Qualifications<br>10+ years in a Sales role in the Financial Services/Investment industry A valid business contact network to build a sales pipeline (HNWI, Private Wealth Management, Asset Managers, Fund Managers, Family Offices, and other private investors) Excellent knowledge of the securities market: stocks, ETFs, bonds, futures and options Proven experience in financial service sales and key account management providing solutions based on customer needs Strong understanding of international business practices and cultural sensitivities. Motivation for sales and high energy with a good sense of priorities and time management Fluent English. Additional languages will be an asset Outstanding relationship-building skills<br>Personality / Mindset<br>Integrity & loyalty Team player with advanced communication and collaboration skills A hands-on, can-do attitude - always looking for solutions and thinking out of the box Overachiever mentality Capability to work and succeed in the fast pace and ever-changing environment<br>What We Offer*<br>Competitive salary that reflects your experience and the value you bring. Flexibility that fits your life — work from home, from our office, or a mix of both. You decide what works best. Flexible benefits package — choose the options that suit your life, not a one-size-fits-all bundle. A genuinely good place to work — an informal, collaborative culture where ideas are heard and bureaucracy stays out of your way. Continuous learning — ongoing training, education programs, and the support to deepen your expertise in a fast-moving industry. Connection beyond your desk — events that bring our teams together to network and celebrate. Global exposure — work side by side with talented colleagues from all over the world, across a business serving clients in 100+ countries. Benefits/perks vary depending on the nature of your employment with the company and the country where you work<br>A group of disruptive technology experts created EXANTE. With an impressive track record in the industry and knowledge of the markets, our systems are built to democratize access to global financial instruments for professional traders and institutional investors.<br>Through our robust, cutting-edge trading platforms, you can offer clients access to comprehensive, global financial instruments and investment possibilities while keeping their data safe and private.<br>EXANTE is a global prime broker backed by proprietary technology and dedicated service. All regulated group companies and fully controlled affiliates and subsidiaries are committed to compliance with data protection laws, including the GDPR. We process personal data in line with the GDPR principles of fairness, purpose limitation, transparency, data minimisation, storage limitation and deletion, accuracy, confidentiality and integrity, and accountability. We rely on legitimate interests to assess and manage your application, after determining that our interests are not overridden by your rights and interests. You have the rights of access, rectification, data portability, erasure, restriction of processing, and objection to processing. To exercise your rights or contact our Data Protection Officer, please see our GDPR policy at https://exante.eu/gdpr/.<br>We retain recruitment data only for as long as necessary for the purposes described above, after which it will be securely deleted unless we are required to keep it longer to comply with law or you consent to a longer retention.<br>Where personal data is transferred outside the EEA, it will be protected to a standard at least equivalent to that sought by the GDPR. Personal data is safeguarded by technical and organisational measures that are reviewed and updated regularly. This website is not intended for individuals under 18 and we do not knowingly collect data relating to children .

Who we are Founded in 2016, Alef Education (ALEFEDT on the Abu Dhabi Securities Exchange) is an award-winning AI powered learning solutions provider redefining K to 12 education. Headquartered in Abu Dhabi, the company serves approximately 2.0 million students and 84,000 educators across 19,000 schools in the UAE, Indonesia, and Morocco.<br>Its flagship Alef Platform delivers personalized learning experiences that enhance student engagement and outcomes, while its supplemental solutions Alef Pathways, Abjadiyat, and Arabits extend learning across subjects and languages.<br>Through its innovative use of artificial intelligence, data insights, and culturally relevant content, Alef Education is transforming teaching and learning to advance equity, access, and excellence for every student.<br>About The Role The Marketing Coordinator is responsible for designing, executing and monitoring marketing programs and campaigns to meet strategic organizational and marketing objectives. Responsibilities include oversight of marketing strategies, production support of marketing campaigns and events, marketing research, reporting and development of content to drive sales and targeted results.<br>Key Responsibilities:Social Media Marketing - Support development and lead implementation of social media marketing strategies with to enable target market reach and sales objectives Work closely with Business Development leadership to develop social media marketing strategies that accelerate engagement and drive action Responsible to manage editorial calendar of social media marketing activities and events to maintain continuous awareness of the brand and accelerate opportunities for sales Develop and implement social media marketing concepts according to strategic objectives outlined for campaigns and overall marketing goals Develop and implement detailed social media marketing strategies that maximize efficiency and performance of targeted goals within budget parameters Drive demand for Alef Education positioning the organization on various social media platforms as a well regarded, key strategic partner to meet client education objectives Evaluate market conditions, leading digital market research and analysis to support development of detailed social media marketing strategies and campaigns that align with and complement overall marketing strategies Develop and maintain relationships with existing and prospective social media marketing partners, identifying trends and engaging platforms that maximize marketing results Collaborate with marketing and design teams to produce and delivery creative content that maximizes marketing results, aligned with brand and division strategies Monitor performance of social media marketing activities, adjusting and streamlining lead generation processes and enabling sales to effectively capitalize on opportunities Support renewal and negotiation of vendor contracts with a mind for long term value and sustainable marketing performance<br>Event Management - Responsible for the implementation of marketing events to enhance the positive reputation and education expertise of Alef Education Serve as project manager for marketing events and tradeshows Research and identify potential marketing events that will enable Alef Education to promote its brand, products and services in target markets Maintain effective, timely communication with all key stakeholders, with focus on pre- and post- show follow up to proactively address all needs throughout events Support the negotiation and implementation of event contracts, working closely with the procurement and finance teams to enable rapid contract execution Coordinate travel, meeting, and event logistics for all participants and key stakeholders Procure, order, track and manage event inventory and collateral as required Track and report on event ROI based on pipeline, revenue and other KPI as directed by Head of Marketing and Head of BDOversee event business partners to ensure smooth facilitation of activities and execution of contract scopes and terms<br>Implementation of Marketing Campaigns - Support the implementation of assigned marketing campaigns, events and projects to enable target market objectives Develop and implement assigned marketing concepts according to strategic objectives outlined for campaigns and overall division goals Develop and gain approval for detailed marketing timelines and concepts with, support of Head of Marketing, to maximize efficiency and performance of targeted goals within budget parameters Collaborate with marketing and product teams to produce and deliver creative content that maximizes marketing results, aligned with brand and division strategies Monitor performance of marketing activities, recommending adjustment and streamlining of processes to enable effective achievement of goals Organize events, exhibitions and photo shoots that enhance brand image<br>Market Research - Conduct analysis and develop reports to enable decision making on marketing strategies based on trends and target market needs Compile data and analysis about customer experience and product perception across multiple channels to inform marketing content Research and forecast future sales and performance trends as assigned Research competitors and capitalize on market activities to improve digital marketability of Alef Education products and services Track and periodically report industry and market trends in digital and product marketing to enable aligned and effective practices that deliver results across the organization<br>To Be The Right Fit, You'll Need Bachelor's Degree in Marketing or a related discipline2-4 years of experience facilitating marketing initiatives & campaigns Relevant industry experience in areas of education and/or technology a plus Proven track record of marketing performance across various marketing platforms a plus Experience managing media vendors, including contract negotiation Understanding of marketing concepts and the key performance indicators used to track specific channels including web, social media, paid search, SEO and email Previous marketing research experience a strong advantage Problem solving; ability to drive toward project completion, overcoming obstacles, bottlenecks and other risks as required Relationship Builder; ability to quickly establish credibility, influence and trust with other team members in order to better drive results Deadline oriented; ability to articulate priorities and revise plans to meet tight deadlines Fluency in English and Arabic.<br>What we offer We believe our people are our greatest advantage. We value curiosity, purpose, and the drive to make a real difference. When you join Alef, you join a mission — and a team that’s just as passionate about transforming education as you are.<br>Here’s a glimpse of what we offer:Annual flight allowance Annual performance bonus Education allowance Health and Life insurance Enhanced leave policy A hybrid work model and remote working days to work from anywhere<br>At Alef, we don’t just imagine a better future for education. We build it — together.https://www.alefeducation.com/

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p><strong>Some careers grow faster than others.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </strong></p><br><br><p>If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC.</p><br><br><br><p><strong>The Role</strong></p><br><br><br><p>In this role you will be required to support the Secured lending portfolios through oversight, monitoring, analysis, and governance that we would include residential mortgages, wealth lending facilities, and climate risk-related activities. The role will assist in portfolio risk management, policy implementation, regulatory compliance, management reporting, and risk analytics to ensure sound credit risk practices and sustainable portfolio growth.</p><br><br><br><p><strong>Key Accountabilities: </strong></p><br><br><br><p><strong>In this role you will be accountable for:&nbsp;</strong></p><br><br><br><p>Mortgage Lending Risk</p><br><br><ul><li>Support ongoing monitoring of mortgage portfolio performance, including delinquency trends, vintage analysis, loan-to-value (LTV) movements, debt burden ratio (DBR) trends, and any concentration risks.</li><li>Support portfolio analytics to identify emerging risk trends, geographic concentrations, property market risks, and customer vulnerabilities.</li><li>Support policy reviews and updates in line with regulatory requirements and market developments.</li><li>Assist in post-implementation reviews of underwriting policy changes and risk appetite adjustments.</li><li>Stay abreast with market developments, changes and sentiments.</li></ul><p>Wealth Lending Risk</p><br><br><ul><li>Monitor risk exposures arising from Lombard lending, securities-backed financing, margin facilities, and other wealth lending products.</li><li>Track collateral quality, concentration risks, margin utilization, and collateral shortfall trends.</li></ul><p>Cimate Risk</p><br><br><ul><li>Support collection, validation, and reporting of climate-related portfolio metrics.</li><li>Assist in preparing climate risk submissions for regulators, internal committees, and sustainability reporting requirements.</li></ul><p>Others</p><br><br><ul><li>Work closely with Business, Credit Underwriting, Compliance, Collections, Wealth Management, and Data Analytics teams.</li><li>Support responses to internal audit, regulatory reviews, and external audit requests.</li><li>Participate in cross-functional projects related to lending products, risk frameworks, and regulatory initiatives.</li><li>Assist in drafting and maintaining credit policies, underwriting standards, and portfolio management procedures.</li><li>Support preparation of committee papers, risk appetite reports, and governance materials.</li><li>Support periodic policy reviews and gap assessments against industry best practices.</li><li>Assist in documenting risk decisions, exceptions, and portfolio management actions.</li><li>Adheres strictly to all compliance and operational risk controls in accordance with HSBC’s and regulatory standards, policies and practices.</li></ul><br><p>In order to apply for this role, you will have the following:</p><br><br><br><ul><li>Bachelor’s degree in Finance, Economics, Accounting, Statistics, Risk Management, Banking, or related discipline. This is required in order to obtain a UAE work permit.</li><li>1–3 years of experience in retail banking, credit risk, portfolio management, risk analytics, or related functions.</li><li>Exposure to mortgage lending, wealth management, or risk reporting is desirable.</li><li>Understanding UAE banking regulations and retail lending practices is advantageous.</li><li>Strong analytical and quantitative skills.</li><li>Advanced proficiency in Microsoft Excel and Power point.</li><li>Ability to interpret portfolio performance metrics and risk indicators.</li><li>Understanding of secured lending products and collateral-based financing.</li><li>Familiarity with climate risk concepts, ESG principles, and sustainability frameworks is desirable.</li></ul><br><p>For further details and application information please visit our careers site.</p><br><br><p>We support our staff to adopt flexible and alternative ways of working where possible, including working from home and different hours subject to approvals.</p><br><br><p>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

⚖️ We're Hiring: Legal Affairs Manager???? Location: United Arab Emirates (Remote) ???? Employment Type: Full-Time ???? Experience Level: Mid-Level to Senior ???? Work Arrangement: Fully Remote About UsWe are an organization committed to protecting business interests through strong legal governance, effective risk management, regulatory compliance, commercial discipline, and strategic legal support. Our distributed teams collaborate across Legal, Compliance, Finance, Commercial, Procurement, Human Resources, Operations, Projects, Government Relations, Risk, Executive Leadership, External Counsel, Consultants, Contractors, and Business Partners to ensure legal requirements are effectively managed throughout the organization. The Role We are seeking an experienced Legal Affairs Manager to lead legal operations, contract review, corporate governance, regulatory compliance, dispute management, legal risk assessment, and strategic legal support across the organization. The ideal candidate will combine strong legal knowledge with commercial awareness, contract-management expertise, negotiation capabilities, regulatory understanding, risk management, and stakeholder leadership. The role will be responsible for providing practical legal advice, managing contractual and corporate matters, coordinating external counsel, protecting organizational interests, and ensuring legal risks are identified and appropriately mitigated. Key Responsibilities Develop and implement legal affairs strategies, policies, procedures, governance frameworks, and risk-management standards aligned with organizational objectives. Provide practical legal advice to senior management and internal departments on commercial, corporate, regulatory, contractual, employment, operational, and strategic matters. Review, draft, negotiate, and manage commercial agreements, contracts, memoranda of understanding, confidentiality agreements, service agreements, supplier agreements, partnership agreements, and other legal documents. Support contract negotiations with customers, suppliers, contractors, consultants, partners, service providers, and other stakeholders. Review contractual terms, obligations, liabilities, indemnities, warranties, guarantees, termination provisions, limitation of liability, intellectual property, confidentiality, dispute-resolution mechanisms, and other material legal provisions. Identify legal and commercial risks in contracts and provide recommendations to protect the organization's interests. Establish and maintain contract-review procedures, approval workflows, legal templates, contract registers, obligation trackers, and legal documentation standards. Monitor contractual obligations, renewal dates, termination rights, notice periods, compliance requirements, and other critical legal milestones. Provide legal support throughout the full contract lifecycle from tender and negotiation through execution, performance, amendments, disputes, completion, and termination. Advise Project Management, Commercial, Procurement, Finance, Operations, and other teams on legal aspects of business and project activities. Manage corporate legal matters including company formation, corporate structures, shareholder matters, board resolutions, powers of attorney, corporate registrations, and statutory documentation where applicable. Support corporate governance activities and ensure appropriate legal documentation and approval processes are maintained. Monitor applicable UAE laws, regulations, regulatory guidance, court developments, government policies, and industry requirements affecting the organization. Assess the potential impact of legal and regulatory changes and advise relevant stakeholders on required actions. Coordinate with Government Relations and Compliance teams on regulatory registrations, licenses, permits, government requirements, and official legal matters. Manage legal disputes, claims, notices, litigation matters, arbitration, mediation, settlement negotiations, and other contentious matters in coordination with external counsel. Develop dispute-management strategies and assess potential financial, operational, reputational, and contractual exposure. Maintain comprehensive litigation, claims, dispute, legal-risk, contract, and corporate-legal registers. Appoint, coordinate, and manage external lawyers, law firms, legal consultants, and specialist advisors. Review external legal advice and ensure recommendations are translated into practical business actions. Support investigations into contractual breaches, compliance concerns, misconduct, disputes, and other legal matters where required. Advise HR on employment-related legal matters including employment agreements, policies, disciplinary issues, termination matters, employee disputes, and regulatory requirements. Support Procurement and Commercial teams in developing appropriate contractual structures, tender documentation, supplier agreements, and commercial terms. Advise Finance on payment disputes, contractual liabilities, guarantees, securities, financial obligations, tax-related legal matters, and other relevant issues. Support intellectual-property matters including trademarks, copyrights, licensing, technology agreements, confidentiality, and protection of proprietary information. Review data-protection, privacy, technology, cybersecurity, and digital-service agreements where applicable. Develop legal-risk assessments and mitigation plans covering contracts, regulatory compliance, disputes, corporate matters, commercial activities, and strategic initiatives. Establish and monitor legal KPIs covering contract turnaround, dispute exposure, legal-risk reduction, compliance, external-counsel performance, and legal-service efficiency. Deliver legal training and awareness programs for employees and management on contracts, compliance, governance, confidentiality, and other relevant legal matters. Maintain appropriate legal records and ensure confidential and privileged information is handled securely. Prepare legal reports, risk assessments, executive briefings, board materials, legal opinions, and strategic recommendations for senior leadership. Key Performance Indicators (KPIs) Performance will be measured through a combination of legal, commercial, compliance, risk, and operational KPIs, including:Contract review turnaround time Contract compliance rate Legal-risk reduction Contractual dispute exposure Dispute resolution performance Litigation and arbitration outcomes Claims recovery or avoidance Legal-cost efficiency External-counsel performance Regulatory compliance Corporate governance compliance Contract renewal and obligation management Legal documentation accuracy Legal training completion Legal issue resolution time Contract negotiation effectiveness Legal-risk identification and mitigation Business stakeholder satisfaction Candidate Profile The successful candidate should have strong experience in legal affairs, commercial law, corporate law, contract management, regulatory affairs, or a related legal discipline. Experience within construction, real estate, infrastructure, energy, financial services, technology, healthcare, manufacturing, or other complex commercial environments would be advantageous. The candidate should have strong contract-management and negotiation capabilities combined with commercial judgment, regulatory awareness, dispute-management experience, and the ability to provide practical legal guidance to business leaders. Experience working within the UAE or wider GCC legal and regulatory environment is highly desirable. What You'll Bring Proven experience in legal affairs, commercial law, corporate law, contract management, or a related legal role. Strong understanding of commercial contracts and contract lifecycle management. Experience drafting, reviewing, negotiating, and managing complex agreements. Strong knowledge of contractual risk, liability, indemnities, warranties, guarantees, termination, and dispute-resolution provisions. Experience managing disputes, claims, litigation, arbitration, mediation, or settlement negotiations. Strong understanding of corporate governance and regulatory compliance. Experience working with external legal counsel and specialist advisors. Strong legal research, analytical, and problem-solving capabilities. Excellent negotiation, communication, presentation, and stakeholder-management skills. Ability to translate complex legal issues into clear, commercially practical recommendations. Strong understanding of confidentiality, legal privilege, data protection, and corporate risk. Experience developing legal policies, procedures, templates, and governance frameworks. Strong organizational and documentation-management capabilities. Highly analytical, commercially minded, detail-oriented, and risk-conscious. Ability to manage multiple legal matters and competing deadlines independently. Ability to work independently and effectively within a fully remote environment. Law degree and relevant professional qualification or admission appropriate to the applicable jurisdiction is advantageous. Experience working within the UAE or wider GCC market is strongly preferred. Arabic language capability is advantageous.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Payments Business Execution Lead is a senior level role responsible for driving results through close partnership and collaboration within the Payments Business Execution Team and across the broader Payments organization. This team spearheads strategic initiatives across the Global Payments business, including driving revenue growth, managing expenses and headcount, monitoring business performance, providing insightful sales analytics and reports, collaborating with COO, Sales and Other Services business teams to implement Services/Citi-wide strategic initiatives, develop and enhance strategic frameworks. Reporting to the Global Payments Business Execution Head, this role demands exceptional analytical, communication, and management skills, coupled with strong leadership abilities, meticulous attention to detail, and a relentless focus on execution</p><br><br><br><p>The Business Execution Lead will lead all Business Execution activities for Payments in Middle East and Africar, supporting Payments MEA Head on daily basis, as well as drive Payments Global strategic initiatives and projects. This role offers a comprehensive view of the Global Payments business and its strategic priorities, providing significant professional development opportunities</p><br><br><br><p>Responsiblities:</p><br><br><ul><li>Strategic Initiatives:&nbsp;Collaborate with Business, Function, and Cluster Heads to advance Payments-wide strategic priorities, encompassing business performance management, client experience enhancements, headcount management, and expense management Business</li><li>Alignment &amp; Collaboration:&nbsp;Partner with local and cross-functional business teams to ensure consistent alignment with overarching business goals, lead key business forums in MEA to drive business growth</li><li>Revenue/Sales Analytics:&nbsp;Lead revenue and sales analytics, delivering strategic insights to drive revenue growth across product lines and customer segments, focusing on MEA applying Global Payments Framework</li><li>Executive Communications &amp; Reporting:&nbsp;Coordinate the preparation of materials for key leadership forums, including Business Reviews, Town Halls, internal and external business reviews, presentations, and Citi earnings preparations. Manage ad-hoc deliverables related to reviews, reporting, and strategic initiatives</li><li>Operational Excellence:&nbsp;Partner with key stakeholders to establish and refine best practices, streamlining processes to enhance business management activities and drive efficiency gains</li><li>Project Management &amp; Execution:&nbsp;Drive the implementation of business-critical projects across functions, collaborating closely with relevant senior leadership</li><li>Knowledge Sharing &amp; Communication:&nbsp;Effectively communicate business and product knowledge, as well as strategic requirements, to business units and internal support functions. Risk Management &amp; Compliance:&nbsp;Diligently assess risk in all business decisions, prioritizing the firm's reputation and safeguarding Citigroup, its clients, and assets. Ensure compliance with applicable laws, rules, and regulations, adhering to internal policies and exercising sound ethical judgment</li><li>Regulatory Forums/Questionnaires: Coordinate preparation of materials for meetings, presentations and exams related to MEA regulatory requests</li></ul><br><p>Requirements:</p><br><br><ul><li>Experience with Banking businesses, particularly Treasury and Trade Solutions or Securities Services</li><li>Strategic Thinking &amp; Execution:&nbsp;Demonstrated strategic and project management capabilities, combined with strong analytical and financial acumen</li><li>Bachelor’s Degree/University degree, Master’s degree preferred</li></ul><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family Group: </b>Product Management and Development<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family:</b>Product Performance Management<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><br><b>Most Relevant Skills </b>Please see the requirements listed above.<p>------------------------------------------------------</p><br><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><br><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Analyst (UAE National Role) – Corporate &amp; Institutional Banking</p><br><br><br><p><br>Some careers have more impact than others.&nbsp;</p><br><br><p><br>If you’re looking for a career where you can make a real impression, join HSBC and&nbsp;discover how valued you’ll be.</p><br><br><p><br>HSBC Corporate and Institutional Banking (CIB) is a markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.</p><br><br><br><p>We are seeking an ambitious individual to join the CIB International Mid-Market (IMM) team as an Analyst &nbsp;to support the growing business and achieve divisional targets. This role is broadly responsible for identifying product and service opportunities, carrying out customer research, financial and credit analysis and helping the RM prepare for customer meetings.</p><br><br><br><p>In this role, the key responsibilities are as below:</p><br><br><p><br>• &nbsp; &nbsp;Provide support to the Relationship Managers (RMs) to enable them to optimise the potential value of client relationships, improve client engagement and deliver needs-based solutions and fair outcomes for customers.<br>• &nbsp; &nbsp;Enable proactive client management by attending client meetings with Relationship Manager as necessary and acting as the first point of contact for customers on daily credit-related enquiries.<br>• &nbsp; &nbsp;Prepare appropriate analysis, proposals and presentations to prospective customers.<br>• &nbsp; &nbsp;Support the RM on day-to-day activities including client planning, pipeline management, co-ordination with product partners and ensuring data and call reports are accurately and timely updated.<br>• &nbsp; &nbsp;Undertake financial, credit and profitability analysis<br>• &nbsp; &nbsp;Collaborate with Group colleagues to deliver appropriate needs-based solutions for customers.&nbsp;<br>• &nbsp; &nbsp;Work closely with Service Delivery and co-ordinate the end-to-end credit process, review their deliverables and resolve issues.<br>• &nbsp; &nbsp;Monitor credit risk, including concern lists and credit control reports, and analyse management information.<br>• &nbsp; &nbsp;Provide ongoing risk monitoring in areas concerning Global Standards and Anti-Money Laundering &amp; Sanctions alerts, and act as an escalation point for risk issue response.<br>&nbsp;</p><br><br><p>To be successful in the role, you should meet the following requirements:</p><br><br><p>&nbsp;<br>• &nbsp; &nbsp;Strong analysis/understanding of financial statements<br>• &nbsp; &nbsp;Relevant experience working in an administrative role supporting a manager or team.<br>• &nbsp; &nbsp;Excellent planning skills with experience of working under pressure.<br>• &nbsp; &nbsp;Excellent interpersonal, written, and verbal communication skills.<br>• &nbsp; &nbsp;Proven ability of using their initiative.<br>• &nbsp; &nbsp;Advanced computer and IT skills, including all Microsoft packages.<br>• &nbsp; &nbsp;Ability to prioritise workload effectively.<br>• &nbsp; &nbsp;A graduation degree is essential for obtaining a UAE visa and work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE).<br></p><br><br><p><br>You’ll achieve more at HSBC.</p><br><br><p><br>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.<br>Issued by The Hong Kong and Shanghai Banking Corporation Limited. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<div><br><p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><em>Who moves mountains even across oceans? You do</em><em>.</em><strong>- DHL Global Forwarding</strong> has an opening for an <strong>Ocean Freight Specialist </strong>in <strong>Abu Dhabi</strong><strong>, United Arab Emirates. </strong>The Ocean Freight Operational Accounting Specialist is responsible for managing the Ocean Freight Product Operational Accounting performance to ensure that timely billing and drive GP maximization. This includes developing and optimizing operational standards in line with corporate guidance and the Ocean Freight Product strategy, as well as coordinating training for new hires and existing staff. The role also involves aligning customer and supplier rates with their contracts and providing visibility of local costs for effective negotiations with vendors.</p>   <p>Join us in connecting people and improving lives!</p>   <p><strong>In this Ocean Freight Specialist position </strong></p> <ul> <li>Support initiatives to maximize file level gross profit in collaboration with country and regional teams e.g. (Demurrage, Detention, Storage, Side Charges, Go Green etc.)</li> <li>Support Financial File Closing Activities - assist in monitoring GP control and accrual completeness, and report discrepancies to relevant teams for resolution.</li> <li>Monitor key operational accounting metrics (e.g., sick files, unbilled overdue, billing timeliness, revenue leakage, loss-making files, accrual timeliness) and support service delivery in continuously improving on the above</li> <li>identify and track recurring / high value disputes, coordinating resolution with OCC and the Trade organization, and escalating to top-level owners when necessary to ensure timely resolution.</li> <li>Monitor and analyze customer disputes, validate financial implications, and collaborate with service delivery and Finance to ensure accurate resolution and prevent recurring issues.</li> <li>Support vendor cost control process and coordinate with Finance and Service Delivery to ensure discrepancies are addressed. Provide insights and validations that support effective cost control and help prevent GP leakage.</li> <li>Follow internal procedures and quality/environmental standards, and maintain accurate records as instructed.</li> <li>Identify inefficiencies in operational accounting and vendor management processes, propose improvements, and support implementation.</li> <li>Assist in onboarding and training of new staff, and act as a go-to specialist for internal teams on operational accounting related topics.</li> </ul> <p><strong>Stakeholders</strong></p> <ul> <li>Country OFR organization</li> <li>Finance stakeholders</li> <li>Station operators, supervisors, and managers</li> <li>Global and regional teams</li> </ul> <p><strong>Management Responsibility</strong></p> <ul> <li>May provide guidance to lower level peers, interns</li> </ul> <p><strong>Now, here is what we need from you!</strong></p> <ul> <li>Ability to succeed in a dynamic, fast-paced environment.</li> <li>Strong project management skills</li> <li>Strong interpersonal communications skills.</li> <li>Ability to influence and manage others outside of direct reporting structure in a large and complex matrix organization.</li> <li>Sensitive to urgency and able to remain focused on priorities while under pressure</li> <li>Experienced in transportation applications, e.g., CW1 a plus</li> <li>Excellent analytical skills with a keen attention to detail</li> <li>Strong Excel skills</li> <li>Proven hands-on experience in operational and accounting systems</li> <li>Strong understanding of accounting principles and financial reconciliation processes</li> <li>Ability to proactively work independently and handle multiple tasks in a fast-paced environment</li> <li>Demonstrates the ability to independently identify tasks and projects.</li> <li>Take the initiative to start and follow through without needing external prompting</li> <li><strong>Education Level -</strong> Bachelor’s degree or equivalent experience/qualification in Finance, Accounting, Business Administration, Logistics or a related field</li> <li><strong>Experience Level - </strong>< 2 years in Freight Forwarding/Logistics, Financial management ideally with focus on Ocean Freight</li> </ul> <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p>   <p>We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p>   <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.</p>   <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p>   <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul>   <p><strong>Our Vision:      </strong>The Logistics Company for the World.</p> <p><strong>Our Mission:    </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose:   </strong>Connecting People, improving lives.<br> <strong>Our Values:     </strong>Respect & Results<br> <strong>Our Goals:       </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p>   <p><em>DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p>  </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable.<br>CANDIDATE PROFILE<br>Education and Experience<br>• High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Assisting in Leading Kitchen Operations for Property<br>• Provides direction for all day-to-day operations.<br>• Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensures property policies are administered fairly and consistently.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Demonstrate new cooking techniques and equipment to staff.<br>Setting and Maintaining Goals for Culinary Function and Activities<br>• Develops and implements guidelines and control procedures for purchasing and receiving areas.<br>• Establishes goals including performance goals, budget goals, team goals, etc.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Manages department controllable expenses including food cost, supplies, uniforms and equipment.<br>• Participates in the budgeting process for areas of responsibility.<br>• Knows and implements the brand's safety standards.<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Provides direction for menu development.<br>• Monitors the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented, and create decorative food displays.<br>• Recognizes superior quality products, presentations and flavor.<br>• Ensures compliance with food handling and sanitation standards.<br>• Follows proper handling and right temperature of all food products.<br>• Ensures employees maintain required food handling and sanitation certifications.<br>• Maintains purchasing, receiving and food storage standards.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>Ensuring Exceptional Customer Service<br>• Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Responds to and handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Ensures employees are treated fairly and equitably.<br>• Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.<br>• Administers the performance appraisal process for direct report managers.<br>• Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.<br>• Observes service behaviors of employees and provides feedback to individuals and or managers.<br>• Manages employee progressive discipline procedures for areas of responsibility.<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>Additional Responsibilities&nbsp;<br>• Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><b><u><span><span>An Exhilarating Opportunity</span></span></u></b><br></p><br><p><span><span>Are You Ready for a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standard across the Industry.</span></span><br></p><br><p><span><span>Join the FIVE Tribe - and Get Ready to Make Waves.</span></span><br></p><br><p><b><u><span><span><span>The Candidate</span></span></span></u></b><br></p><br><p><span><span>A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A ‘Can-Do!’ Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.</span></span><br></p><br><p><span><span>Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other ‘FIVERs’ and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Culinary Team as a Demi Chef De Partie will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!</span></span><br></p><br><p><b><u><span><span>Compensation<br></span></span></u></b></p><br><ul><li><span><span><span><span>A fixed monthly salary of <b>AED 2,000</b> offered as part of this exciting career opportunity.</span></span><br></span></span></li></ul><p><b><u><span><span>What We’re Looking For<br></span></span></u></b><br></p><br><ul><li><span><span><span>A proven track record as a Demi Chef De Partie in a Luxury Hotel environment or Fine Dining Restaurant, delivering Sensational Experiences synonymous with FIVE's Award-Winning Service Quality.</span></span><br></span></li><li><span><span><span>A Culinary Degree or equivalent qualification is preferred.</span></span><br></span></li><li><span><span><span>Outstanding Pre-Opening experience in setting up dynamic, seamless and fast-paced Kitchen Operations is advantageous.</span></span><br></span></li><li><span><span><span>Impeccable Communication Skills, both verbal and written, with fluency in English.</span></span><br></span></li><li><span><span><span>Demonstrated proficiency in Culinary Techniques, and Presentation and Plating Methods.</span></span><br></span></li><li><span><span><span>Strong familiarity with and understanding of how to Safely Use and Maintain kitchen equipment.</span></span><br></span></li><li><span><span><span>Next-Level collaborative skills, effectively Supporting senior chefs, and Leading and Inspiring junior Kitchen Staff.</span></span><br></span></li><li><span><span><span>A Meticulous Eye for Detail, ensuring every aspect of Food Quality and Presentation is perfectly curated.</span></span><br></span></li><li><span><span><span>Comprehensive knowledge of HACCP (Hazard Analysis and Critical Control Points) principles and practices, and a thorough understanding of Health and Safety Regulations, Food Hygiene Standards, and Best Practices in Restaurant Operations.</span></span><br></span></li><li><span><span><span>Positive ‘Can-Do!’ Attitude and proactive in Contributing Innovatively towards menu development and culinary concepts.</span></span><br></span></li><li><span><span><span>Flexibility to work a variety of shifts, including weekends and holidays, based on the requirements of the Hotel.</span></span><br></span><br></li></ul><p><b><u><span><span>Key Responsibilities</span></span></u></b><br></p><br><ul><li><span><span><span>Elevates FIVE’s Culinary Experience by meticulously preparing and cooking dishes alongside the Chef De Partie, ensuring they meet our Exacting Standards of Quality and Presentation.</span></span><br></span></li><li><span><span><span>Takes ownership and responsibility for their Designated Kitchen Section, whether it involves sauces, grill, or pastry, and adds a touch of Bespoke Artistry to the Execution and Presentation of Dishes.</span></span><br></span></li><li><span><span><span>Innovates and curates Menu Offerings that captivate our Discerning Clientele, harmonising Local Flavours, global Culinary Trends, and Dietary Preferences in a bespoke culinary experience.</span></span><br></span></li><li><span><span><span>Demonstrates a thorough understanding of Kitchen Equipment, has mastered Cooking Techniques, and uncompromisingly upholds Food Hygiene Practices to maintain ‘FIVE-Styled’ Safety and Quality.</span></span><br></span></li><li><span><span><span>Collaborates seamlessly with fellow chefs and supervisors, contributing to the creation of Sensational ‘FIVE-Star’ Dining Experiences.</span></span><br></span></li><li><span><span><span>Provides Mentorship and Support to junior kitchen staff, fostering a Positive and Productive Team environment.</span></span><br></span></li><li><span><span><span><span>Ensures the impeccable Organisation and Setup of their section before service periods, ensuring Efficiency and Smooth Operations.</span></span></span></span><br></li><li><span><span><span><span>Contributes to the management of Ingredient Stock Levels and adopts a Minimum-Waste approach in placing orders, ensuring a continuous and efficient supply of ingredients.</span></span></span></span><br></li><li><span><span><span><span>Adheres strictly to Food Safety and Hygiene regulations, ensuring the kitchen remains a faultlessly Clean, Orderly, and Compliant Space.</span></span></span></span><br></li><li><span><span><span><span>Participates in Menu Tastings, Evaluations, and Training sessions, showcasing a commitment to continuous improvement and the creation of Boundary-Breaking culinary experiences.</span></span><br></span></span></li></ul><p><b><u><span><span><span>The Team</span></span></span></u></b><br></p><br><p><span><span>‘FIVERs’ are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct ‘Vibe at FIVE’ and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime – then Look No Further and Unleash your Next-Level Potential.</span></span><br></p><br><p><b><u><span><span>Sustainable Indulgence at FIVE</span></span></u></b><br></p><br><p><span><span>FIVE is a leader in Sustainable Luxury Living and Hospitality, with its UAE-based Destinations being the first and only Hotels in the UAE to obtain the International Renewable Energy Certificates (I-REC) for achieving 100% renewable electricity for 2022. The company's Science-Meets-Styled ‘Sustainable Indulgence’ Ethos has led to a completely LEED Platinum-certified operational hospitality portfolio. FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive 84 Points under LEED v4's BD+C and ID+C rating system, making it one of just five hotels worldwide to receive Platinum Certification. FIVE illustrates its Commitment to making ‘Sustainability without Compromise on Luxury Living’ central to its Future Vision, with FIVE LUXE already on track to acquire LEED Platinum (BD+C). These Achievements highlight FIVE’s Comprehensive and Committed Scope of Sustainability Strategy permeating Operations, Governance and Community.</span></span><br></p><br><p><b><u><span><span><span>An Equal Opportunity Employer</span></span></span></u></b><br></p><br><p><span><span><span>The FIVE Tribe represents over 70 nationalities across its over 1500 ‘FIVERs.’ FIVE is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Accordingly, FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is more than a group of people working together – it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity. </span></span></span><br></p><br><p><b><u><span><span><span>About FIVE Hotels and Resorts</span></span></span></u></b><br></p><br><p><span><span>FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations are the epitome of Glamour and Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribe means you are part of a team who Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE’s award-winning Hotels, Dining Concepts, and 360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.</span></span><br></p><br><p><span><span>Find out more here: fivehotelsandresorts.com</span></span><br></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>Some careers have more impact than others.</span></strong></p><br><br><p><span>If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.</span></p><br><br><p><span>HSBC Corporate and Institutional Banking is a markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking. </span></p><br><br><p><span>This role is within our Global Payments Solutions (GPS) team and will support the onboarding and integration of clients onto HSBC Global Payments and Liquidity solutions, coordinating delivery across internal teams and client stakeholders to ensure a smooth implementation onto HSBC digital channels. They will manage a portfolio of client connectivity projects with clear governance, strong execution discipline, and timely escalation to protect client experience and delivery outcomes.</span></p><br><br><p><strong><span>In this role you will</span></strong></p><br><br><ul><li><span>Manage end-to-end delivery of client onboarding and connectivity implementations across HSBC digital channels, including HSBCnet, Treasury API, Host-to-Host (H2H) and SwiftNet.</span></li><li><span>Own day-to-day project governance: maintain project plans, milestones, RAID (risks, actions, issues, dependencies), meeting cadence, and status reporting.</span></li><li><span>Drive delivery timelines to support efficient implementation and timely client go-live, escalating blockers early and coordinating resolution with relevant teams.</span></li><li><span>Coordinate stakeholders across GPS Product, Technology, Operations, Implementation teams, and Sales/Relationship Management to progress deliverables and manage dependencies.</span></li><li><span>Support client communication throughout the project lifecycle: organise working sessions, capture decisions/actions, and provide clear progress updates.</span></li><li><span>Contribute to client workshops to gather requirements and support business automation goals, partnering with SMEs for solution design and technical alignment.</span></li><li><span>Support pre-mandate activity (e.g., RFI/RFP inputs) by providing implementation approach, timelines, assumptions, and delivery dependencies, with senior oversight.</span></li><li><span>Maintain accurate implementation documentation and support streamlined document handling using approved tools </span></li><li><span>Capture lessons learned and client feedback to support continuous improvement and enhance client experience (including Net Promoter Score (NPS) outcomes).</span></li><li><span>Stay informed on relevant industry developments, including emerging connectivity approaches and changes impacting payments delivery (e.g., ISO 20022 awareness).</span></li></ul><br><br><p><strong><span>To be successful in the role, you should meet the following requirements:</span></strong></p><br><br><ul><li><span>Experience delivering projects in a client-facing environment; payments, cash management, connectivity, or technology implementation experience is preferred</span></li><li><span>Strong organisation and prioritisation skills; able to manage multiple workstreams and deliver under time pressure</span></li><li><span>Clear communication skills with the ability to tailor updates to different audiences and work effectively across cultures and time zones.</span></li><li><span>Working knowledge (or strong interest) in payments/liquidity and digital connectivity concepts (API/H2H/SWIFT); familiarity with ISO 20022 is an advantage.</span></li><li><span>Practical problem-solving mindset with disciplined escalation and a focus on outcomes and client experience</span></li><li><span>Fluent written and spoken English required; Mandarin is an advantage</span></li><li><span>A graduation degree is essential for obtaining a UAE visa and work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE)</span></li></ul><br><p><strong><span>You’ll achieve more at HSBC.&nbsp; </span></strong></p><br><br><p><span>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. </span></p><br><br><p><span>We believe diversity brings benefits for our customers, our business and our people. Different ideas and perspectives help us innovate, manage risk and grow the business in a sustainable way. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.</span></p><br><br><br><p><span>Issued by The Hong Kong and Shanghai Banking Corporation Limited.</span></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>Kroll is seeking a <strong>Vice President</strong> to join our Financial Services Compliance &amp; Regulation practice in the UAE. In this leadership role, you will advise banks, asset managers, investment firms, and other regulated financial institutions on a broad range of regulatory, risk, governance, compliance, and financial crime matters. You will lead complex client engagements, drive business development initiatives, mentor junior professionals, and play a key role in expanding Kroll’s Financial Services Regulatory Advisory practice across the region.</span></span></p><br><p><span><span><strong>Apply now to join One Team, One Kroll.</strong></span></span></p><br><p><span><span><strong>Description</strong></span></span></p><br><p><span><span><strong>Responsibilities</strong></span></span></p><br><p><span><span>As a <strong>Vice President</strong> within an expanding and dynamic team, you will lead high-profile regulatory advisory engagements while building and maintaining strong client relationships across the financial services sector. You will be responsible for the delivery of complex projects, development of junior team members, and the continued growth of the practice through thought leadership and business development activities.</span></span></p><br><p><span><span>As a Vice President, you will:</span></span></p><br><ul><li><span><span>Lead and oversee regulatory, risk, compliance, and financial crime engagements for financial institutions across the UAE and wider GCC region.</span></span></li><li><span><span>Direct risk-based reviews, identifying control deficiencies, compliance gaps, governance weaknesses, and operational risk exposures.</span></span></li><li><span><span>Serve as a trusted advisor to senior client stakeholders, including Boards, Executive Management, Compliance Officers, Risk Leaders, and Internal Audit functions.</span></span></li><li><span><span>Manage and strengthen key client relationships, ensuring high-quality delivery and long-term partnership growth.</span></span></li><li><span><span>Review and approve reports and presentations prepared for clients, regulators, and executive committees.</span></span></li><li><span><span>Provide strategic advice on regulatory developments, regulatory remediation programs, and compliance transformation initiatives.</span></span></li><li><span><span>Lead engagement teams, providing coaching, mentoring, and performance management to junior colleagues.</span></span></li><li><span><span>Oversee data analysis, risk assessments, and the development of meaningful insights to support decision-making.</span></span></li><li><span><span>Drive business development activities, including proposal development, client presentations, thought leadership, networking, and market outreach.</span></span></li><li><span><span>Identify opportunities to expand client relationships and develop new service offerings within the regulatory advisory practice.</span></span></li></ul><p><span><span>You will lead a wide range of engagements, including:</span></span></p><br><ul><li><span><span>Skilled Person Reviews</span></span></li><li><span><span>Risk and Compliance Health Checks</span></span></li><li><span><span>Regulatory Remediation Programs</span></span></li><li><span><span>Regulatory Assurance Reviews</span></span></li><li><span><span>Regulatory Readiness Assessments</span></span></li><li><span><span>Enterprise Risk Management Reviews</span></span></li><li><span><span>Operational Risk Framework Development</span></span></li><li><span><span>Controls Testing and Assurance</span></span></li><li><span><span>AML / Financial Crime Compliance Reviews</span></span></li><li><span><span>Regulatory Reporting Reviews</span></span></li><li><span><span>Consumer Protection and Conduct Risk Reviews</span></span></li><li><span><span>Governance Reviews</span></span></li><li><span><span>Regulatory Gap Assessments</span></span></li><li><span><span>Internal Audit and Second-Line Risk &amp; Compliance Reviews</span></span></li></ul><p><span><span><strong>The Ideal Candidate</strong></span></span></p><br><p><span><span>We are looking for an experienced and commercially minded leader who is passionate about helping clients navigate an increasingly complex regulatory environment. The successful candidate will combine deep technical expertise with strong client management and business development capabilities.</span></span></p><br><p><span><span><strong>Requirements</strong></span></span></p><br><ul><li><span><span>Bachelor's degree in Finance, Accounting, Business, Law, Economics, or a related field; advanced degree preferred.</span></span></li><li><span><span><strong>10+ years of relevant experience</strong> within a regulator, financial institution, consulting firm, or professional services organization.</span></span></li><li><span><span>Demonstrated experience leading regulatory, compliance, risk management, or financial crime advisory engagements.</span></span></li><li><span><span>Strong knowledge of banking and financial services regulations and industry practices.</span></span></li><li><span><span>Significant exposure to UAE-regulated financial institutions and UAE regulatory frameworks.</span></span></li><li><span><span>Experience working within a Big 4, Big 6, or leading advisory firm is highly desirable.</span></span></li><li><span><span>Proven ability to manage senior client stakeholders and lead complex engagements.</span></span></li><li><span><span>Strong business development track record, including proposal writing, client acquisition, and revenue generation.</span></span></li><li><span><span>Excellent verbal and written communication skills in English; Arabic is advantageous.</span></span></li><li><span><span>Strong analytical, problem-solving, and decision-making capabilities.</span></span></li><li><span><span>Proven ability to lead, mentor, and develop high-performing teams.</span></span></li><li><span><span>Prior experience in one or more of the following areas:&nbsp;</span></span><ul><li><span><span>Anti-Money Laundering (AML) and Financial Crime</span></span></li><li><span><span>Enterprise Risk Management</span></span></li><li><span><span>Operational Risk</span></span></li><li><span><span>Regulatory Compliance</span></span></li><li><span><span>Internal Audit and Controls Assurance</span></span></li><li><span><span>Regulatory Change and Transformation Programs</span></span></li></ul></li></ul><p><span><span><strong>Professional Qualifications</strong></span></span></p><br><p><span><span>Professional certifications are highly desirable, including:</span></span></p><br><ul><li><span><span>International Compliance Association (ICA)</span></span></li><li><span><span>Chartered Institute for Securities &amp; Investment (CISI)</span></span></li><li><span><span>ACAMS</span></span></li><li><span><span>CFA, FRM, CIA, CPA, or equivalent professional qualifications</span></span></li></ul><p><span><span><strong>About Kroll</strong></span></span></p><br><p><span><span>Join the global leader in risk and financial advisory solutions—Kroll. With a nearly century-long legacy, we blend trusted expertise with cutting-edge technology to navigate and redefine industry complexities. As a part of <strong>One Team, One Kroll</strong>, you’ll contribute to a collaborative and empowering environment while helping clients build, protect, restore, and maximize value.</span></span></p><br><p><span><span>Kroll is committed to equal opportunity and diversity and recruits people based on merit.</span></span></p><br><p><span><span>#LI-DNI</span></span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Maintaining Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br>Supporting Management of Front Desk Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br>Ensuring Exceptional Customer Service&nbsp;<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Responds to and handles guest problems and complaints.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Ensures employees understand customer service expectations and parameters.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Managing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br>• Supervises same day selling procedures to maximize room revenue and control property occupancy.<br>• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Supporting Human Resource Activities&nbsp;<br>• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Participates in employee progressive discipline procedures.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Performs all duties at the Front Desk as necessary.<br>• Runs Front Desk shifts whenever necessary.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable.<br>CANDIDATE PROFILE<br>Education and Experience<br>• High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Assisting in Leading Kitchen Operations for Property<br>• Provides direction for all day-to-day operations.<br>• Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensures property policies are administered fairly and consistently.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Demonstrate new cooking techniques and equipment to staff.<br>Setting and Maintaining Goals for Culinary Function and Activities<br>• Develops and implements guidelines and control procedures for purchasing and receiving areas.<br>• Establishes goals including performance goals, budget goals, team goals, etc.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Manages department controllable expenses including food cost, supplies, uniforms and equipment.<br>• Participates in the budgeting process for areas of responsibility.<br>• Knows and implements the brand's safety standards.<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Provides direction for menu development.<br>• Monitors the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented, and create decorative food displays.<br>• Recognizes superior quality products, presentations and flavor.<br>• Ensures compliance with food handling and sanitation standards.<br>• Follows proper handling and right temperature of all food products.<br>• Ensures employees maintain required food handling and sanitation certifications.<br>• Maintains purchasing, receiving and food storage standards.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>Ensuring Exceptional Customer Service<br>• Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Responds to and handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Ensures employees are treated fairly and equitably.<br>• Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.<br>• Administers the performance appraisal process for direct report managers.<br>• Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.<br>• Observes service behaviors of employees and provides feedback to individuals and or managers.<br>• Manages employee progressive discipline procedures for areas of responsibility.<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>Additional Responsibilities&nbsp;<br>• Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable.<br>CANDIDATE PROFILE<br>Education and Experience<br>• High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Assisting in Leading Kitchen Operations for Property<br>• Provides direction for all day-to-day operations.<br>• Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensures property policies are administered fairly and consistently.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Demonstrate new cooking techniques and equipment to staff.<br>Setting and Maintaining Goals for Culinary Function and Activities<br>• Develops and implements guidelines and control procedures for purchasing and receiving areas.<br>• Establishes goals including performance goals, budget goals, team goals, etc.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Manages department controllable expenses including food cost, supplies, uniforms and equipment.<br>• Participates in the budgeting process for areas of responsibility.<br>• Knows and implements the brand's safety standards.<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Provides direction for menu development.<br>• Monitors the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented, and create decorative food displays.<br>• Recognizes superior quality products, presentations and flavor.<br>• Ensures compliance with food handling and sanitation standards.<br>• Follows proper handling and right temperature of all food products.<br>• Ensures employees maintain required food handling and sanitation certifications.<br>• Maintains purchasing, receiving and food storage standards.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>Ensuring Exceptional Customer Service<br>• Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Responds to and handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Ensures employees are treated fairly and equitably.<br>• Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.<br>• Administers the performance appraisal process for direct report managers.<br>• Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.<br>• Observes service behaviors of employees and provides feedback to individuals and or managers.<br>• Manages employee progressive discipline procedures for areas of responsibility.<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>Additional Responsibilities&nbsp;<br>• Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><b>Be the one building AI-powered experiences where they matter most.</b></span></p><br><br><p><span>At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.</span></p><br><br><p><span>Help build, support and operate technology used by more than 8,000 organizations in over 100 countries&nbsp;– moving AI from possibility to production in real-world enterprise environments every day.</span></p><br><br><p>The&nbsp;<b>Genesys Principal AI Solution Architect</b>&nbsp;is&nbsp;a&nbsp;senior&nbsp;presales&nbsp;AI&nbsp;specialist who&nbsp;operates&nbsp;across&nbsp;three&nbsp;core&nbsp;motions: &nbsp;</p><br><ul><li>Driving&nbsp;strategic AI opportunities&nbsp;with&nbsp;customers and&nbsp;sales&nbsp;teams&nbsp;&nbsp;</li><li>Scaling the field through reusable assets, technical enablement, and coaching&nbsp;</li><li>Shaping product and go-to-market direction through real-world customer and field feedback&nbsp;&nbsp;</li></ul><p>This role requires a blend of deep AI technical acumen, exceptional&nbsp;sales, communication, and executive storytelling&nbsp;skills, and the ability to translate complex capabilities into clear, actionable business value.&nbsp;</p><br><p><b>Key Responsibilities:</b>&nbsp;</p><br><ul><li><b>Design end-to-end AI systems for customer experience use cases.&nbsp;</b>Architect reliable, production-ready AI solutions that go beyond prompt design, combining LLMs, deterministic workflows,&nbsp;tools,&nbsp;and orchestration layers. Define how AI interacts across the full journey (self-service, agent&nbsp;copilot,&nbsp;journey management, and&nbsp;back-office&nbsp;automation), including fallback strategies, human handoff, and failure handling. &nbsp;</li><li><b>Optimize&nbsp;retrieval-augmented generation (RAG) and knowledge architectures to extend Genesys solutions where&nbsp;required</b>.&nbsp;Design scalable knowledge and retrieval strategies that ground AI responses in enterprise data. Develop approaches for content structuring, chunking, embedding, and ranking to ensure accuracy, relevance, and freshness. Partner with customers to align AI outputs with trusted knowledge sources while balancing performance, latency, and governance requirements.&nbsp;</li><li><b>Establish AI evaluation frameworks and quality measurement strategies</b>.&nbsp;Define how success is measured for AI-driven experiences, including accuracy, containment, customer satisfaction, and business impact. Create test sets, evaluation methodologies, and feedback loops to continuously improve performance. Translate technical quality metrics into business-relevant outcomes to support customer decision-making and adoption.&nbsp;</li><li><b>Engineer contextual AI experiences that&nbsp;leverage&nbsp;real-time data and conversation state</b>.&nbsp;Design how AI systems incorporate dynamic&nbsp;context&nbsp;such as customer data, interaction history, and external signals.&nbsp;Optimize&nbsp;context&nbsp;management&nbsp;and prompt structure to maximize relevance while managing token limits and response quality. Ensure AI interactions&nbsp;remain&nbsp;coherent, personalized, and aligned across channels and touchpoints.&nbsp;</li><li><b>Design for scalability, latency, and cost efficiency in enterprise environments</b>.&nbsp;Evaluate and&nbsp;optimize&nbsp;AI solutions for real-world constraints, including response time (especially for voice), throughput, and cost at scale. Make informed tradeoffs across model selection, caching strategies, and architecture patterns to deliver&nbsp;performant&nbsp;and economically&nbsp;viable&nbsp;solutions. Ensure designs meet enterprise expectations for reliability and responsiveness.&nbsp;</li><li><b>Leverage expert-level knowledge of Genesys AI capabilities&nbsp;</b>to articulate and&nbsp;demonstrate&nbsp;product value to customers and prospects.&nbsp;</li><li><b>Support pre-sales activities</b>&nbsp;such as technical discovery, solution design, product demonstrations, sandbox/trial engagements, AI integration guidance, and value assessments.&nbsp;</li><li><b>Design and deploy&nbsp;AI&nbsp;prototypes&nbsp;in sandbox&nbsp;</b>and/or customer development environments to&nbsp;validate&nbsp;use cases, integrations, latency, and success criteria<b>,&nbsp;</b>and to highlight the differentiated value of Genesys AI.&nbsp;</li><li><b>Partner with account teams and&nbsp;Professional Services&nbsp;to transition successful prototypes into production pilots&nbsp;</b>supporting technical&nbsp;handoff,&nbsp;hardening, KPI alignment, and business outcome validation.&nbsp;</li><li><b>Build integrations to&nbsp;third-party systems via RESTful APIs and emerging interoperability patterns such as MCP and A2A</b>&nbsp;showcasing&nbsp;the art of the possible&nbsp;with&nbsp;Genesys Cloud AI solutions.&nbsp;</li><li><b>Develop reusable technical assets&nbsp;</b>and enable Solution Consultants, partners, and account teams through workshops, coaching, and scalable technical content.&nbsp;</li><li><b>Provide technical feedback and strategic insights to&nbsp;Product Management and Engineering&nbsp;</b>on AI product design, implementation considerations, and customer-driven enhancements.&nbsp;</li><li><b>Influence CIO/CTO-level stakeholders and position Genesys</b>&nbsp;as integral to an organization’s broader IT and transformation strategy.&nbsp;</li></ul><p><b>Requirements:</b>&nbsp;</p><br><ul><li><b>AI Architecture &amp; Technical Judgment:</b>&nbsp;Hands-on experience&nbsp;designing&nbsp;modern AI solutions&nbsp;for customer experience&nbsp;orchestration&nbsp;and contact center use cases&nbsp;using the right&nbsp;mix of&nbsp;classic ML, NLU/NLP,&nbsp;retrieval-based systems,&nbsp;LLMs, orchestration patterns,&nbsp;tool&nbsp;use&nbsp;and agentic&nbsp;approaches. Ability to make and defend architecture tradeoffs across latency, cost, explainability, governance, multilingual requirements, and business risk.&nbsp;</li><li><b>Enterprise Integration &amp; Real-Time Design:</b>&nbsp;Expertise&nbsp;integrating AI solutions with enterprise platforms, knowledge sources,&nbsp;RESTful&nbsp;APIs, event-driven architectures, identity systems, and broader cloud ecosystems. Able to&nbsp;design&nbsp;for&nbsp;real-world constraints including voice latency, fallback paths, throughput, reliability, and secure data access.&nbsp;</li><li><b>Evaluation, Governance &amp; Observability:</b>&nbsp;Ability to define AI evaluation strategies, success metrics, and monitoring approaches across offline and online testing, retrieval quality, tool-call accuracy, safety, drift, auditability, and cost control.&nbsp;</li><li><b>Executive Communication &amp; Field Enablement:</b>&nbsp;Strong ability to translate complex AI architectures into clear business value for technical and executive stakeholders, while also creating reusable assets, workshops, and enablement content that scale field capability across the SC organization.&nbsp;</li><li><b>Prompt Design &amp; AI Workflow Optimization</b>: Practical experience designing prompts, context strategies, and orchestration flows as part of a broader system architecture, rather than as a standalone discipline.&nbsp;</li><li><b>Technical Demonstration Prowess:&nbsp;</b>Proven&nbsp;ability to create, deliver, and adapt compelling technical demonstrations and presentations that clearly articulate AI integration points and business impact.&nbsp;</li><li><b>Sales&nbsp;Acumen</b>:&nbsp;Demonstrated&nbsp;success partnering with sales teams to understand customer challenges and provide AI-focused technical solutioning.&nbsp;</li><li><b>Business&nbsp;Value&nbsp;Orientation:</b>&nbsp;Ability to&nbsp;identify&nbsp;opportunities for process optimization and recommend AI-driven solutions that enhance customer outcomes and operational efficiency.&nbsp;</li><li><b>Executive&nbsp;Presence:&nbsp;</b>Proven&nbsp;ability to influence CIO/CTO decision-makers.&nbsp;</li><li>Strong understanding of the Genesys Cloud platform and Genesys AI preferred.&nbsp;</li><li>Foundational understanding of programming concepts (Python preferred).&nbsp;</li><li>Fluency in English and Arabic languages.</li><li>French language fluency as a plus.</li></ul><p>#LI-MC1</p><br><br><p><span><b>Working at Genesys</b></span></p><br><ul><li><span><b>AI at enterprise scale</b>&nbsp;– Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+&nbsp;new AI features were released in the last fiscal year.</span></li><li><span><b>A flexible-first culture</b> – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.</span></li><li><span><b>Growth in the AI era</b> – Build future-ready skills through mentorship, learning programs, leadership development and education support.</span></li><li><span><b>Time to recharge and give back</b> – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.</span></li><li><span><b>Recognized globally </b>– Genesys is </span><span><u>Great Place to Work®</u></span><span>certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.</span></li></ul><p><span>Learn more about our culture, AI innovation and sustainability commitments through our </span><span><u>Careers site</u></span><span> and </span><span><u>Sustainability Report.</u></span></p><br><br><p><span><b>What Happens After You Apply</b></span></p><br><p><span>After you apply, here's what you can typically expect:</span></p><br><ul><li><span>Our Talent Acquisition team reviews your application with the hiring team.</span></li></ul><ul><li><span>A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.
</span></li></ul><ul><li><span>Next, you'll meet the hiring manager and other members of the interview team.</span></li></ul><ul><li><span>We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.</span></li></ul><ul><li><span>After interviews are complete, our team will follow up with the final steps.</span></li></ul><p><span>Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.</span></p><br><br><p><span><b>Stay Connected</b></span></p><br><p><span>Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.</span></p><br><p><span><u>Get notified about relevant opportunities</u></span><span>.</span></p><br><br><span><b>Be the one building what's next - where AI, experience and impact come together.</b></span><br><p><span><b>Employee Referral</b></span></p><br><p><span>If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.</span></p><br><br><p><span><b>About Genesys:</b></span></p><br><p><span>Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit&nbsp;</span><span>www.genesys.com</span>.</p><br><br><p><span><b>Reasonable Accommodations:</b></span></p><br><p><span>If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at</span> reasonable.accommodations@genesys.com.</p><br><br><p><span>You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.</span></p><br><p><span>This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.</span></p><br><br><p><span><b>Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression,&nbsp;marital status, domestic partner status,&nbsp;national origin, genetics, disability,&nbsp;military and&nbsp;veteran status, and other protected characteristics.</b></span></p><br><br><p><i>Please note that recruiters will never ask for sensitive personal or financial information during the application phase.</i></p><br> </div>

Job Purpose<br><br> The specialist role is to ensure efficient controls applied over the operational activities of the accounting section to provide the best services to the internal and external customers. Identifying and resolving workflow and production issues. Addressing and discussing risk exposures issues in the areas which the team acts as independent controller and propose solutions with SSO managements. Develop and establish measures and testing standards for new applications, product or enhancements to existing applications through their development / product life cycle. Analyse documentation and technical specifications of any new application under deployment or consideration to determine its intended functionality. Ensure that testing activities allow applications to meet business requirements and system goals, fulfil end user requirements, and identify existing and potential issues. Report and escalates issues of concern or risk to the FCIS management. Acts as independent controller during the IPO (Initial Public Offering) to ensure that control aspects are covered by the IS team in regard to the Online subscription account, RD matching status reports and the IT reports to ensure that there is no outstanding applications / funds not executed during the exercise. Managing transactions of SSO related activities on Core Banking System, ensuring their successful settlement, avoiding loss and penalties to the bank and clients that could cause the bank Reputational, Financial and Operational Risk. Manage the interest calculation of the short-term deposits and long-term deposits related to ADX listed companies and ensure that interest is paid as per the agreement between FAB and ADX and the rates are captured correctly in the core banking system. Support all Non –Financial transactions processed through Core banking system for the Issuer Services & Custody Businesses, and Asset Management Group. Verify account opening documents to meet the bank procedures requirements. Verify correctness of information captured in core banking system. Verify mandates to request amendments on static data and verify correctness of amendments as per customer requests and instruction in terms of the bank amendment procedures and checklist. In charge of daily Reconciliations of custody client cash and securities positions as Local & Global Custodians on a variety of systems. Accounting team supports the Section Head in his/her role as ORM and BCP coordinators for SSO. Accounting team performing the Account ownership and Verification of all internal accounts used by the department by reconciling and reviewing the daily, weekly, and monthly reconciliation and reporting of the businesses units GLs and financial status and ensure that proper RAG is provided for accounts with mismatch or disputed amounts during AOV monthly update. Report and escalates issues of concern or risk to the FCIS management. Liaise with VAT team in relation to the preparation of the VAT treatment memo on SSO processes. Creating training materials and process manuals.<br><br>Key Accountabilities<br><br>Policies, Systems, Processes & Procedures<br><br>Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner. Demonstrate compliance to organization’s values and ethics at all times to support the establishment of a value drive culture within the bank.<br><br>Continuous Improvement<br><br>Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.<br><br>Reporting<br><br> Assist in the preparation of timely and accurate statements and reports to meet department requirements, policies and quality standards.<br><br>Tasks<br><br>Job Context:<br><br> Control of Daily, Weekly, Monthly and Quarterly reconciliation including, Interbranch /Sundry / Suspense /Call accounts to be reviewed and checked by Section Head, ensuring escalation of all mismatches. Provide services to IS and Custody business, and GAM with regards to validation of financial transactions on Core banking system. Provide services to IS and Custody business, and GAM with regards to executing non-financial transactions on Core banking system. Coordinating with Issuer of Convertible Notes (GMO) and IS for buy back transaction, ensure that reconciliation of records is conducted on monthly basis. Ensure that preparation and execution of End & Beginning of Month tasks are completed on time. Effectively communicate with local & foreign banks, customers and departments within the bank to resolve queries at the earliest & in the most appropriate manner. Assist Section Head on procedure updates and preparation of SLAs for new services and implementation of existing SLAs with SSO Stakeholder and Service Providers. Be the first contact with Reconciliation Department on behalf of SSO for reconciliation of Custody, GAM, & SFAS accounts on daily and weekly basis and ensure that all outstanding items are cleared by following up with concerned department. Meet regularly with Section Head to determine priorities and solving possible problems and risky areas. Arrange for conducting of un-announced check on Issuer Services & IPO Section, ensuring that control on place on the blank cheques and blank certificates and examining the whole cycle of printed and delivered available under Issuer Services Team custody. Assist the Section Head Accounting and Control in preparing the MIS and KPIs for the Accounting Section. Ensuring that required documentations are provided for non-financial transactions as per Operation and Accounting manual. Control & verify monthly fees collected by Issuer Services Team for Over-the-Counter Application for unlisted companies, reconcile it against SRS reports and ensure that fees collected as per signed agreement. Control Data comparison and reconciliation for Issuer Service Client and ensure that original data received from ADX & DFM, uploaded on SRS and Refund for Dividends Distributions and IPO refund data. Assist Issuer Service Section Head on IPOs processing by control of accounts reconciliation including Main collection, branches collection and refund, as well as the funds transfers. Control the verification report and compare it with our daily accounting entries, keep all daily vouchers (source documents) in the fireproof cabinet until transfer to EDMS. Dual Custodian of SSO vaults and document of value. Liaising with FCD for all financial issues reported to HO and with Administration Department for all movements of Fixed Asset under SSO books. Support section head when liaising with FCD for the monthly Account Ownership Review by determining the accuracy and integrity of the account balances and the assessment of any potential P&L impact of their misstatement. Coordinate with Info. Co. and the organizer of delivering documents for filing of all divisions of SSO. Auto - match Custody Reconciliation by Generating required reports used for reconciliation from various system, Officer download in formulated / protected sheet and the spread sheet match automatically data from different system report. Maker/ checker on matching Custody non automated Reconciliation by Receiving Swift and statements by email and match with system position report , results send for second check by custody operation. Maker / checker on Exception reporting that are produced as a result of breaks in the matching process. Maker prepares the report checker verifies the report before sharing with the stake holders and report them to SSO management. Maintain checklist in the department to ensure all custody reconciliations timelines are adhered. Any other functions assigned by Section Head Accounting and Control or line management.<br><br>Risk<br><br> Ensure timely escalation of any identified risk arising from a transaction of event and suggest and implement mitigating actions and controls to safeguard the bank. Ensure timely and effective communication is maintained with internal as well as external customers taking utmost care in protecting the reputation of bank. Identify risk based on analysis and nature of issues and inquires arising over a period of time. Ensure to escalate these identified risks to the concerned authority within the Unit. Escalate any identified risk and propose mitigating actions and control procedure to safeguard the bank from financial and reputational risk with regards transaction related to SSO support business Provide MIS and KPI updates to SSO management as per the identified intervals.<br><br>People<br><br> Maintain professionalism and effective communication with colleagues within the unit and all other departments Adhere to individual duties and responsibilities and support the team to deliver services excellence. Induct all new recruits on the complete services offered by SSO, how their role contributes to the overall delivery of the operations vision and mission Actively support new initiatives in order to enhance the process in an efficient manner. Supervise the workflow efficiently without compromising on the risk and services Provide suggestions for the improvement to increase the quality and efficiency of tasks handled resulting in utmost satisfaction to our customers (internal and internal). Maintain MIS and work volume statistic for accounting team.<br><br>Business Efficiency<br><br> Ensure that SLAs are adhered to at all times. Communicate with business Units and Services Providers if any exceptions are identified.<br><br>Qualifications & Experience<br><br> Bachelor's degree from university preferable in accounting or finance or related subject. Knowledge of general Banking principles. Good communication skills both written /spoken at all levels. English is a must. Analytical, self-motivated, energetic, flexible, dynamic, problem-solver.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p><strong>Associate – Export Finance (UAE National Role)</strong></p><br><br><br><p><br>Some careers have more impact than others.&nbsp;</p><br><br><p><br>If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.&nbsp;</p><br><br><br><p><br>HSBC Corporate and Institutional Banking (CIB) is a markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.</p><br><br><br><p>The global HSBC Infrastructure Finance (HIF) team, comprised of Infrastructure Finance and Export Finance product verticals, provides a full suite of financing solutions to corporates, financial sponsors, financial institutions and governments in a variety of sectors. The Export Finance team in Dubai has the responsibility for originating, structuring and executing Export Credit Agencies (ECA) transactions in the MENAT region. The team conducts business in close collaboration with HSBC’s global Export Finance network and Banking coverage teams in HSBC presence markets throughout MENAT.&nbsp;</p><br><br><p><br>We are seeking an ambitious UAE National to join the Export Finance team as an Associate to support the growing business across MENAT. This position will report to the Head of Export Finance, MENAT.</p><br><br><br><p><br><strong>In this role, the key responsibilities will include:</strong></p><br><br><p><br>• &nbsp; &nbsp;Support origination, structuring and execution of ECA financing transactions with corporate and Government borrowers. Collaborate with the Infrastructure Finance product vertical and lead or support execution of ECA-related elements of limited/non-recourse project finance transactions.<br>• &nbsp; &nbsp;Collaborate effectively across multi-functional teams to deliver HSBC’s universal banking product range to clients, maximizing cross-sell opportunities.<br>• &nbsp; &nbsp;Conduct industry and company-specific research and share market trends, knowledge and ideas with the relevant teams.<br>• &nbsp; &nbsp;Facilitate a variety of deliverables, including pitch books, letters of interest, term sheets, mandate letters, due diligence, credit applications, and facility documentation, including coordination with internal stakeholders on transaction specific matters (legal, compliance, risk, sustainability and reputational risk, markets sales etc.).<br>• &nbsp; &nbsp;Assist the team with reporting or Management Information requests.<br>• &nbsp; &nbsp;Contribute to the continuous development of Analysts and Graduates through active knowledge sharing, mentoring, training through optimal level of delegation.<br>• &nbsp; &nbsp;Support syndication and distribution opportunities for Export Finance transactions in the region.<br>• &nbsp; &nbsp;Assist with documentation aspects of Export Finance transactions.<br>• &nbsp; &nbsp;Conduct due diligence of environmental and social aspects of Export Finance transactions in accordance with international standards, in coordination with other teams, including HIF Sustainability Specialists.<br>• &nbsp; &nbsp;Ensure adherence to regulatory requirements.</p><br><br><br><p><br><strong>To be successful in the role, you should meet the following requirements:</strong></p><br><br><p><br>• &nbsp; &nbsp;Experience in export finance/infrastructure finance/project finance/loan management/corporate finance is desirable<br>• &nbsp; &nbsp;Experience in ECA financing would be a major advantage<br>• &nbsp; &nbsp;Have demonstrable understanding of banking and key financing/loan products<br>• &nbsp; &nbsp;Experience with transactions in the MENAT region; understanding of the local infrastructure financing market and relevant stakeholders is desired<br>• &nbsp; &nbsp;High levels of motivation and strong work ethic underpinned by enthusiasm about the ECA financing product.<br>• &nbsp; &nbsp;Excellent verbal and written communication (in English) and interpersonal skills, with ability to influence stakeholders within and outside the organization.<br>• &nbsp; &nbsp;Advanced analytical &amp; presentational skills, proficiency in MS Office (word, excel and power point).<br>• &nbsp; &nbsp;Ability to prioritize and complete multiple tasks and work well under pressure in a fast-paced environment.<br>• &nbsp; &nbsp;A graduation degree is essential for obtaining a UAE visa and work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE).<br>• &nbsp; &nbsp;Under the New Labour Law, only fixed term contracts shall be available to all employees of HSBC UAE (except DIFC and ADGM employees) – hence in line with the term of work permit, a 4 years’ contract would be issued.</p><br><br><br><br><p>You’ll achieve more at HSBC.</p><br><br><br><p><br>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.<br>Issued by The Hong Kong and Shanghai Banking Corporation Limited.</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<p>We are seeking an experienced, commercially driven, and results-oriented Retail Sales Director – Mobile &amp; Accessories to lead the growth and performance of our Kiosk Retail Cluster across the assigned market. &nbsp;</p><p>The role will have end-to-end responsibility for the sales, profitability, operational performance, inventory productivity, customer experience, and people development of the kiosk network.&nbsp;</p><p>The successful candidate will bring a strong understanding of high-volume, small-format retail and the ability to translate commercial strategy into consistent execution at the store level. &nbsp;&nbsp;</p><p>As the leader of a fast-paced kiosk business, you will be responsible for maximizing footfall conversion, average transaction value, units per transaction, gross margin, and sales productivity, while maintaining strong operational controls and an engaging customer experience. &nbsp;&nbsp;</p><p>You will also play a key role in network expansion, identifying new locations and business opportunities, negotiating with key stakeholders, and building a scalable operating model for future growth. &nbsp;&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p><strong>Key Responsibilities&nbsp;</strong></p><p>&nbsp;</p><p><strong>Commercial Strategy &amp; Revenue Growth:&nbsp;</strong></p><p>Develop and execute the overall sales and commercial strategy for the Mobile &amp; Accessories kiosk network.&nbsp;</p><p>Own cluster-level revenue, gross margin, EBITDA/profitability, and sales productivity targets.&nbsp;</p><p>Establish annual, quarterly, and monthly sales plans, translating business objectives into clear targets for each kiosk and team.&nbsp;</p><p>Drive continuous improvement in key retail KPIs, including: Sales per kiosk / sales per square foo, conversion rate, Average Transaction Value (ATV), Units per Transaction (UPT, gross margin, attachment,t and cross-sell rate, inventory turnover. Identify opportunities to increase revenue through upselling, cross-selling, bundles, promotions, and product mix optimization.&nbsp;</p><p>Monitor market trends, competitor activity, pricing, consumer behavior, and emerging mobile accessory categories to maintain a competitive product proposition.</p><p>&nbsp;</p><p><strong>Kiosk Network Expansion &amp; Business&nbsp;</strong></p><p>Development: Identify and evaluate high-potential locations, including shopping malls, hypermarkets, transit hubs, high-footfall retail destinations, and other strategic venues.&nbsp;</p><p>Develop business cases for new kiosk locations, including sales forecasts, investment requirements, operating costs, payback, and profitability expectations.&nbsp;</p><p>Lead the commercial and operational rollout of new kiosks, ensuring timely opening and readiness. Develop a scalable kiosk operating model that supports rapid expansion while maintaining consistent customer and brand standards. Evaluate the performance of existing locations and recommend relocation, resizing, refurbishment, consolidation, or closure where appropriate</p><p>Operational Excellence&nbsp;</p><p>Establish and continuously improve standardized SOPs and operating standards across the kiosk network.&nbsp;</p><p>Ensure strict compliance with procedures covering: Opening and closing Cash management and reconciliation, inventory receiving and transfers Stock counts and inventory audits Loss prevention and shrinkage control Discount and promotional controls Health, safety, and mall compliance.e Ensure all kiosks consistently meet required standards for customer service, appearance, availability, and operational discipline.&nbsp;</p><p>Use sales and operational data to identify performance gaps and implement corrective action plans</p><p>&nbsp;</p><p><strong>Merchandising &amp; Customer Experience&nbsp;</strong></p><p>Develop and maintain a compelling visual merchandising strategy specifically designed for small-footprint, high-traffic kiosk environments.&nbsp;</p><p>Optimize product placement, price communication, promotional displays, and product adjacencies to maximize conversion and basket size.&nbsp;</p><p>Ensure the right balance between fast-moving mobile accessories, premium products, impulse purchases, and emerging categories.&nbsp;</p><p>Partner with marketing and brand teams to execute seasonal campaigns, product launches, promotions, and in-store activations.&nbsp;</p><p>Maintain a consistently high standard of customer engagement and service across all locations</p><p>&nbsp;</p><p><strong>Inventory &amp; Product Management</strong></p><p>Partner closely with Supply Chain, Procurement, and Merchandising teams to maintain optimum inventory availability.&nbsp;</p><p>Ensure strong availability of high-demand and fast-moving products while controlling excess and obsolete inventory.&nbsp;</p><p>Establish appropriate stock cover, replenishment, assortment, and allocation strategies by kiosk. Monitor inventory ageing, sell-through, stock variance, shrinkage, and inventory turnover.&nbsp;</p><p>Develop action plans to accelerate the sale of slow-moving and ageing inventory without unnecessarily eroding margins</p><p>&nbsp;</p><p><strong>Leadership &amp; Talent Development</strong>&nbsp;</p><p>Lead and develop Area Sales Managers, Kiosk Supervisors, and frontline Sales Associates across the network. Build a high-performance, customer-focused sales culture based on accountability, ownership, and continuous improvement. Establish clear individual and team KPIs and ensure consistent performance management.&nbsp;</p><p>Develop structured training programs covering: Product knowledge, consultative selling, cross-selling and upselling, objection handling, closing techniques, customer experience, product demonstrations.s Implement effective incentive and recognition programs to drive performance, engagement, and retention.&nbsp;</p><p>Identify and develop high-potential employees to build a strong internal leadership pipeline</p><p>&nbsp;</p><p><strong>P&amp;L &amp; Financial Management&nbsp;</strong></p><p>Own the financial performance of the kiosk cluster, including revenue, gross margin, operating expenses, and profitability.&nbsp;</p><p>Prepare and manage budgets, forecasts, and business plans. Analyze kiosk-level profitability and identify opportunities to improve cost efficiency and returns.&nbsp;</p><p>Monitor labor productivity, rental costs, promotional spending, inventory costs, and other key operating expenses.&nbsp;</p><p>Ensure commercial decisions are supported by robust financial analysis and clear return-on-investment expectations</p><p>&nbsp;</p><p><strong>Landlord, Mall &amp; Strategic&nbsp;</strong></p><p>Partner Management acts as the senior commercial contact for mall management, landlords, property operators, and strategic retail partners.&nbsp;</p><p>Manage relationships relating to kiosk placement, trading hours, lease compliance, operational requirements, visibility, and commercial performance.&nbsp;</p><p>Identify opportunities to improve kiosk locations, negotiate better commercial terms, and secure strategic placements. Work closely with mobile brands, accessory manufacturers, distributors, and other partners to secure: Promotional support, co-marketing investment, Product launches, Exclusive offers, Commercial incentives, training, and merchandising support&nbsp;</p><p>&nbsp;</p><p><strong>Reporting, Analytics &amp; Governance</strong></p><p>&nbsp;Establish a robust performance reporting framework covering daily, weekly, and monthly commercial and operational KPIs.&nbsp;</p><p>Provide regular performance updates and strategic recommendations to the CEO and senior management.&nbsp;</p><p>Use data and analytics to identify trends, underperforming locations, sales opportunities, and operational risks.&nbsp;</p><p>Drive a culture of fact-based decision-making and performance accountability across the organization.&nbsp;</p><p>&nbsp;</p><p><strong>Qualifications &amp; Experience&nbsp;</strong></p><p>Essential: 8+ years of progressive retail sales experience, with at least 3–5 years in a senior regional, multi-site, or director-level leadership role.&nbsp;</p><p>Proven experience managing a multi-location retail network, preferably kiosks, pop-ups, stores, or other small-format/high-footfall retail environments.&nbsp;</p><p>Strong industry experience in mobile phones, consumer electronics, telecom, mobile accessories, or related retail categories.&nbsp;</p><p>Demonstrated track record of delivering revenue growth, margin improvement, and profitable retail expansion.&nbsp;</p><p>Strong understanding of retail KPIs, including conversion, ATV, UPT, sales per square foot, gross margin, sell-through, stock turnover, and labor productivity.&nbsp;</p><p>Proven experience with P&amp;L ownership, budgeting, forecasting, and financial analysis.&nbsp;</p><p>Strong commercial and negotiation skills with experience managing landlords, mall operators, vendors, distributors, and brand partners.&nbsp;</p><p>Demonstrated ability to recruit, lead, coach, and develop large frontline sales teams. Strong analytical, problem-solving, and decision-making capabilities.&nbsp;</p><p>Excellent communication, negotiation, presentation, and stakeholder-management skills.&nbsp;</p><p>Bachelor’s degree in Business Administration, Marketing, Retail Management, or a related discipline.&nbsp;</p><p>A Master’s degree or relevant professional qualification is an advantage</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable.<br>CANDIDATE PROFILE<br>Education and Experience<br>• High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Assisting in Leading Kitchen Operations for Property<br>• Provides direction for all day-to-day operations.<br>• Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensures property policies are administered fairly and consistently.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Demonstrate new cooking techniques and equipment to staff.<br>Setting and Maintaining Goals for Culinary Function and Activities<br>• Develops and implements guidelines and control procedures for purchasing and receiving areas.<br>• Establishes goals including performance goals, budget goals, team goals, etc.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Manages department controllable expenses including food cost, supplies, uniforms and equipment.<br>• Participates in the budgeting process for areas of responsibility.<br>• Knows and implements the brand's safety standards.<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Provides direction for menu development.<br>• Monitors the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented, and create decorative food displays.<br>• Recognizes superior quality products, presentations and flavor.<br>• Ensures compliance with food handling and sanitation standards.<br>• Follows proper handling and right temperature of all food products.<br>• Ensures employees maintain required food handling and sanitation certifications.<br>• Maintains purchasing, receiving and food storage standards.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>Ensuring Exceptional Customer Service<br>• Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Responds to and handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Ensures employees are treated fairly and equitably.<br>• Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.<br>• Administers the performance appraisal process for direct report managers.<br>• Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.<br>• Observes service behaviors of employees and provides feedback to individuals and or managers.<br>• Manages employee progressive discipline procedures for areas of responsibility.<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>Additional Responsibilities&nbsp;<br>• Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br></span><p><span><strong>About Us: </strong></span><span>Our team consists of 25,000 colleagues, spread across 35 countries. We believe in transformation – embracing agile and new ways of working together, which helps us to truly ‘think client’ and serve millions of our affluent and emerging affluent clients, across the world. Our clients include individuals and small businesses, and we support them with a range of traditional banking services, including investment, credit and wealth planning solutions.<br>We offer career opportunities for relationship managers, customer service specialists, product and segment management, sales and wealth planning.<br>&nbsp;<br>If you’re looking to unlock new job growth opportunities, Standard Chartered Bank is the place for you. We are currently seeking an experienced professional to join our team.&nbsp;<br>&nbsp;<br><strong>About Wealth and Retail Banking: </strong></span><span>Wealth and Retail Banking (WRB) serves more than 11 million clients in many of the world’s fastest-growing markets. Our client continuum spans from Mass Retail to Affluent, including high-net worth clients served by our Private Bank. We leverage digital banking channels with a human touch to provide clients with differentiated products and services such as deposits, payments, financing, wealth management and personalised advice. We also support small business clients with their business banking needs.</span></p><br><br><b>Key Responsibilities</b> <br><p><span><strong>Strategy</strong></span></p><br><br> <ul> <li><span>Develop and execute a regional Wealth lending strategic plan across, Europe, Africa and Middle East markets with a design to ‘win’ at the country level consistent with the Global Wealth Solutions strategy within approved risk appetite.</span></li> <li><span>Management of the complete Mortgage Business of Conventional &amp; Islamic banking division with the aim of building a sustainably profitable assets book across the EMEA region</span></li> <li><span>Conceptualize and introduce new products on an ongoing basis after assessing market potential, customer needs and competitive product range, in compliance with internal and external regulatory requirements.</span></li> <li><span>Devise and Implement effective campaigns and distribution strategies for EMEA region, making full use of local expertise and resources.</span></li> <li><span>Provide policy guidance and training support to the Country Wealth Solutions team on customer suitability, product suitability and treating customers fairly.</span></li> <li><span>Represent the Bank, with respect to the area of responsibility, acting as an interface with regulatory and government bodies where necessary</span></li> <li><span>Involve in active monthly performance monitoring across Europe, Africa and Middle East Region – Spot Areas of underperformance and take corrective action</span></li> <li><span>Strengthen SCB in the marketplace as leader of Wealth Lending by delivering and marketing a range of extensive and unique product offerings designed to meet client’s needs across all segments (Retail and Private)</span></li> </ul> <p><span><strong>Business</strong></span></p><br><br> <ul> <li><span>Achieve portfolio growth and performance targets through management of key financial elements including Sales, Interest &amp; Fee Incomes, Cost of Funds and other Costs, Attrition and Provisions.</span></li> <li><span>Drive portfolio profitability through management of P&amp;L constituents. Capitalize on internal strengths and optimize utilization of resources to strategically drive product uptake and achieve organizational strategic objectives.</span></li> <li><span>Work closely with Risk Management, Collections &amp; Recovery, Credit, Legal, &amp; third parties (developers and dealers) to maintain portfolio risk at acceptable levels and manage portfolio performance to maximize profits.</span></li> <li><span>Manage portfolio risk by maintaining prudent lending policies aimed at acquiring from market segments with favourable performance, developing and adopting varying targeting strategies, and by developing effective processes &amp; procedures to minimize risk.</span></li> </ul><br> <br><p><span><strong>Processes</strong></span></p><br><br> <ul> <li><span>Develop and implement appropriate rules and guidelines to ensure that all internal and external legal, compliance and risk management requirements are met</span></li> <li><span>Review credit parameters and policies, provide feedback to management, suggest and initiate change as and when required to ensure products are competitive, and in line with changing market trends.</span></li> <li><span>Proactive reviews of policies, processes, and procedures in anticipation of changing market conditions to seize market opportunities and manage risk exposure within acceptable market standards.</span></li> </ul> <p><span><strong>People &amp; Talent</strong></span></p><br><br> <ul> <li><span>Lead the product management team into successful delivery of planned objectives, and set example by upholding key franchise values </span></li> <li><span>Continuously provide all the necessary support to ensure optimal employee performance and moral and drive an environment of collaboration, both within the team and across the wider Group, to ensure issues are raised and blockages are resolved in a timely manner </span></li> <li><span>Sustain a respectful, friendly, and constructive working atmosphere by encouraging honesty, responsibility, and by empowering subordinates.</span></li> <li><span>Identify subordinates needs and abilities, recommend relevant training and development programs, and facilitate career growth</span></li> </ul> <p><span><strong>Risk Management</strong></span></p><br><br> <p><span>Ensure adequate and appropriate systems and controls are in compliance with Group policies, procedures, standards and codes, including those governing all Risk types, Compliance, Technology and Operations and Finance to ensure: </span></p><br><br> <ul> <li><span>Team members are capable of performing successfully in their roles </span></li> <li><span>Clear oversight / supervision / decision making e.g. committees </span></li> <li><span>Ensure effective implementation of Risk Management framework throughout the organisation&nbsp;</span></li> </ul><br> <br><p><span><strong><span>Governance</span></strong></span></p><br><br> <ul> <li><span>Provide oversight across the countries, ensuring compliance with the highest standards of regulatory conduct and compliance practices as defined by internal and external requirements.</span></li> <li><span>This includes compliance with local banking laws, other applicable laws (e.g. laws governing securities activities, company law) and anti-money laundering regulations and guidelines.</span></li> <li><span>Embed the Group’s values and code of conduct in the region to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees form part of the culture</span></li> <li><span>Engage with all audit report findings in the countries and ensure feedback is acted upon&nbsp;</span></li> </ul> <p><span><strong>Regulatory &amp; Business Conduct</strong></span></p><br><br> <ul> <li><span>Display exemplary conduct and live by the Group’s Values and Code of Conduct. </span></li> <li><span>Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. </span></li> <li><span>This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</span></li> <li><span>Lead the Business to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Operation of Financial Markets; Financial Crime Prevention; The Right Environment. * </span></li> <li><span>Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.&nbsp;</span></li> </ul><br><b>Skills and Experience</b> <br><p><span>• &nbsp; &nbsp;Business – Products and Processes</span><br><span>• &nbsp; &nbsp;Relationship Management</span><br><span>• &nbsp; &nbsp;Knowledge of Sales Channels</span><br><span>• &nbsp; &nbsp;Wealth Management – Portfolio Management, Investment and Insurance Products</span><br><span>• &nbsp; &nbsp;Wealth Management – Credit Policies&nbsp;</span><br><span>• &nbsp; &nbsp;Retail Product – Mortgage</span></p><br><br><b>Qualifications</b> <br><p><span>• &nbsp; &nbsp;Master’s degree in business or equivalent.</span><br><span>• &nbsp; &nbsp;Minimum of 10 years of banking experience with Lending / Secured product knowledge (Mortgages, Wealth Management)&nbsp;</span><br><span>• &nbsp; &nbsp;Excellent project management and communication skills&nbsp;</span><br><span>• &nbsp; &nbsp;Good knowledge of banking operations, policies and procedures</span></p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br> <p>Together we:</p><br><br> <ul> <li><b>Do the right thing</b>&nbsp;and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle,</b>&nbsp;continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together,</b>&nbsp;we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b>&nbsp;we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance,</b>&nbsp;with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off</b>&nbsp;including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working</b>&nbsp;options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support</b>&nbsp;through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,&nbsp;global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture</b>&nbsp;to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation,</b>&nbsp;one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><br> </div>