office manager Jobs - Al Ain UAE

<ul><li><p>Lead, motivate, and develop a high-performing sales team to achieve monthly and annual sales targets</p></li><li><p>Drive showroom performance through effective sales planning, coaching, and execution</p></li><li><p>Monitor sales performance and implement action plans to maximize opportunities and profitability</p></li><li><p>Ensure outstanding customer experiences throughout the entire vehicle purchasing journey</p></li><li><p>Coach and support Sales Executives in customer engagement, negotiation, and closing opportunities</p></li><li><p>Manage customer concerns and escalations to maintain high customer satisfaction levels</p></li><li><p>Drive customer retention and loyalty through exceptional service and relationship management</p></li><li><p>Ensure compliance with Toyota and Al-Futtaim sales processes, policies, and standards</p></li><li><p>Utilize sales data and market insights to improve operational and commercial performance</p></li><li><p>Foster a culture of teamwork, accountability, and continuous learning</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's Degree or equivalent qualification</p></li><li><p>Minimum <strong>5 years of sales experience</strong></p></li><li><p>At least <strong>2-3 years of experience in a sales leadership or supervisory role</strong></p></li><li><p>Automotive retail sales experience is highly preferred</p></li><li><p>Strong understanding of sales operations and customer engagement strategies</p></li><li><p>Experience managing team KPIs and business performance targets</p></li><li><p>Strong Microsoft Office proficiency</p></li><li><p>Fluent English communication skills; Arabic is an advantage</p></li></ul>

<ul><li>Develop and implement quality management systems that align with organizational goals and industry standards to ensure consistent product quality.</li><li>Conduct regular audits and assessments of processes and products to identify areas for improvement and ensure compliance with regulatory requirements.</li><li>Lead root cause analysis for product defects and non-conformities, facilitating cross-functional teams to implement corrective actions promptly.</li><li>Train and mentor staff on quality control procedures and best practices, fostering a culture of continuous improvement and accountability.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>6+ Years of experience is required in a manufacturing environment. preferably in composite materials, with quality engineering or management experience as well as quality control and analytical control function.</p></li><li><p>preferably in composite materials, with quality engineering or management experience as well as quality control and analytical control functions.</p></li><li><p>Good knowledge of plant operations.</p></li></ul>

<ul><li><p>Operational Health & Safety Leadership: Provide expert guidance on Operational Health & Safety, KORE, and Environmental/Regulatory Compliance for RTM & Warehouses. Drive the team to maintain and comply with the ISO requirements. lead the Global Audit Organization, internal and external audit. Manage the high hazard routine and non-routine activities in RTM and warehousing activities. · Regulatory Compliance: Stay abreast of legal, regulatory, and company requirements, and communicate pertinent changes to management and staff. · Road Safety Strategy: Implement and advocate for the GCCB and TCCC Road Safety strategy, spearheading initiatives to reduce casualties and ensure the RTM 3PL vendors aligned with Coca-Cola (KORE) requirements. managed to update the policies and procedures on regular basis. Develop and implement annual RTM safety strategies. · Team Management: Manage Road Safety requirements for field and depot associates, overseeing supervision, training, and motivation. · Performance Monitoring: Monitor and ensure performance aligns with agreed targets and Key performance indicators, efficiently managing PPE and other resources. · Data Analysis: Analyze casualty data and provide insights for casualty reduction policy, strategy, and initiatives. Consolidate the GCCB RTM safety data for monthly, quarterly safety reports. · External Collaboration: Establish and maintain connections with external organizations and agencies, researching ways to minimize casualties. · Stakeholder Collaboration: Collaborate with stakeholders to ensure an integrated approach to casualty reduction. Conduct regular warehouses and route to marker visit. · Safety Index Improvement: Lead efforts to enhance GCCB Fleet Safety Index and conduct warehouse safety assessments. · KPI Monitoring: Monitor and report on RTM Safety KPIs, spearhead digital safety initiatives, and provide staff training on environmental and safety programs.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Education: Degree in Safety, Industrial Hygiene & Environmental Engineering or related.</p></li><li><p>Certifications: Specialist/Diploma in Workplace Safety & Health (WSH), NEBOSH, or IOSH. Training in Fire Fighting and Road Safety.</p></li><li><p>Experience: At least 6-8 years of experience in environmental and safety management, especially in logistics, warehouse and route-to-market, preferably in the food and beverage industry.</p></li><li><p>Additional Requirements:</p><p>o Strong communication and stakeholder management skills</p><p>o One-year experience as full-time CLI/RLI - industrial safety. Alternatively, NIITE PG in Industrial Safety is also acceptable.</p></li></ul>

<ul><li><p>Identify and generate new sales leads in the decor and fit-out market</p></li><li><p>Build and maintain strong relationships with clients (B2B & B2C)</p></li><li><p>Understand client requirements and propose suitable design and fit-out solutions</p></li><li><p>Conduct site visits and client meetings to assess project needs</p></li><li><p>Prepare quotations, proposals, and presentations</p></li><li><p>Negotiate contracts and close sales deals</p></li><li><p>Coordinate with design, estimation, and project teams for execution</p></li><li><p>Follow up with clients throughout the sales cycle and after-sales service</p></li><li><p>Achieve monthly and annual sales targets</p></li><li><p>Stay updated on interior design trends, materials, and market competitors</p></li><li><p>Maintain accurate records using CRM systems</p></li><li><p>Ensure high levels of customer satisfaction</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Proven experience in sales, preferably in decor, interior design, or fit-out industry</p></li><li><p>Strong ability to generate leads and close deals</p></li><li><p>Excellent communication and negotiation skills</p></li><li><p>Good understanding of interior design concepts, materials, and finishing</p></li><li><p>Ability to understand client requirements and provide suitable solutions</p></li><li><p>Presentable, confident, and customer-focused personality</p></li><li><p>Experience in handling site visits and client meetings</p></li><li><p>Ability to work under pressure and achieve sales targets</p></li><li><p>Strong organizational and time management skills</p></li><li><p>Team player with the ability to coordinate with multiple departments</p></li><li><p>Familiarity with CRM systems and basic MS Office tools</p></li><li><p>Knowledge of UAE market is a plus</p></li><li><p>Valid UAE driving license is an advantage</p></li></ul>

<ul><li><p>Identify and generate new sales leads in the decor and fit-out market</p></li><li><p>Build and maintain strong relationships with clients (B2B & B2C)</p></li><li><p>Understand client requirements and propose suitable design and fit-out solutions</p></li><li><p>Conduct site visits and client meetings to assess project needs</p></li><li><p>Prepare quotations, proposals, and presentations</p></li><li><p>Negotiate contracts and close sales deals</p></li><li><p>Coordinate with design, estimation, and project teams for execution</p></li><li><p>Follow up with clients throughout the sales cycle and after-sales service</p></li><li><p>Achieve monthly and annual sales targets</p></li><li><p>Stay updated on interior design trends, materials, and market competitors</p></li><li><p>Maintain accurate records using CRM systems</p></li><li><p>Ensure high levels of customer satisfaction</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Proven experience in sales, preferably in decor, interior design, or fit-out industry</p></li><li><p>Strong ability to generate leads and close deals</p></li><li><p>Excellent communication and negotiation skills</p></li><li><p>Good understanding of interior design concepts, materials, and finishing</p></li><li><p>Ability to understand client requirements and provide suitable solutions</p></li><li><p>Presentable, confident, and customer-focused personality</p></li><li><p>Experience in handling site visits and client meetings</p></li><li><p>Ability to work under pressure and achieve sales targets</p></li><li><p>Strong organizational and time management skills</p></li><li><p>Team player with the ability to coordinate with multiple departments</p></li><li><p>Familiarity with CRM systems and basic MS Office tools</p></li><li><p>Knowledge of UAE market is a plus</p></li><li><p>Valid UAE driving license is an advantage</p></li></ul>

<p>The Operations Manager is a full-time, on-site role based in al ain, responsible for overseeing day-to-day operational activities across the company's production and delivery functions — including the WPC, UPVC, Aluminium, Cladding, and Glass departments. This role includes managing production schedules and material availability, coordinating with the measurement, fabrication, and delivery teams, and ensuring timely order completion and delivery to clients. The Operations Manager will monitor production and delivery performance, implement process improvements, and ensure compliance with internal quality and safety policies. The role also involves leading and developing operations and production staff, preparing operational reports, managing budgets, and supporting strategic planning to reduce delays, control costs, and optimize efficiency.</p><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Strong operations management skills, including production scheduling, process optimization, and performance monitoring.</p></li><li><p>Experience with production and delivery coordination, including material/inventory control, supplier management, and order fulfillment.</p></li><li><p>Solid business and commercial acumen, with the ability to analyze data, manage budgets, and support strategic decision-making.</p></li><li><p>Effective leadership and people management skills, with experience coaching production, measurement, and delivery teams.</p></li><li><p>Excellent communication and interpersonal skills for working with internal departments, suppliers, and clients.</p></li><li><p>Proficiency in office productivity tools and ERP or production tracking systems.</p></li><li><p>Bachelor's degree in Business Administration, Operations Management, Industrial Engineering, or a related field is preferred.</p></li><li><p>Prior experience in manufacturing, construction materials, or the building products industry in the UAE or GCC region is an advantage.</p></li><li><p>Ability to work on-site in AL- AIN, handle multiple priorities, and adapt to a fast-paced production environment.</p></li></ol>

<p>The Operations Manager is a full-time, on-site role based in al ain, responsible for overseeing day-to-day operational activities across the company's production and delivery functions — including the WPC, UPVC, Aluminium, Cladding, and Glass departments. This role includes managing production schedules and material availability, coordinating with the measurement, fabrication, and delivery teams, and ensuring timely order completion and delivery to clients. The Operations Manager will monitor production and delivery performance, implement process improvements, and ensure compliance with internal quality and safety policies. The role also involves leading and developing operations and production staff, preparing operational reports, managing budgets, and supporting strategic planning to reduce delays, control costs, and optimize efficiency.</p><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Strong operations management skills, including production scheduling, process optimization, and performance monitoring.</p></li><li><p>Experience with production and delivery coordination, including material/inventory control, supplier management, and order fulfillment.</p></li><li><p>Solid business and commercial acumen, with the ability to analyze data, manage budgets, and support strategic decision-making.</p></li><li><p>Effective leadership and people management skills, with experience coaching production, measurement, and delivery teams.</p></li><li><p>Excellent communication and interpersonal skills for working with internal departments, suppliers, and clients.</p></li><li><p>Proficiency in office productivity tools and ERP or production tracking systems.</p></li><li><p>Bachelor's degree in Business Administration, Operations Management, Industrial Engineering, or a related field is preferred.</p></li><li><p>Prior experience in manufacturing, construction materials, or the building products industry in the UAE or GCC region is an advantage.</p></li><li><p>Ability to work on-site in AL- AIN, handle multiple priorities, and adapt to a fast-paced production environment.</p></li></ol>

<p>The Document Controller manages, maintains, and controls all project and corporate documents to ensure accuracy, traceability, and compliance with company procedures and project requirements. The role supports effective document flow between internal teams, consultants, clients, and contractors within a construction environment. The ideal candidate will have strong experience managing documentation for civil building projects, ensuring all project records and communications are well managed in accordance with UAE & ISO standards. </p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Manage the receipt, distribution, tracking, and archiving of all project documents, including drawings, material submittals, inspection requests, correspondence, and reports.</p></li><li><p>Ensure documents are filed and version-controlled correctly, and remove obsolete documents per company procedures.</p></li><li><p>Maintain an up-to-date log of all incoming and outgoing documents and ensure timely submission to consultants, clients, and authorities.</p></li><li><p>Coordinate with project teams, consultants, and subcontractors to ensure proper document flow and compliance.</p></li><li><p>Prepare transmittals, maintain records of submittals and approvals, and generate periodic reports.</p></li><li><p>Ensure compliance with project document control procedures and ISO standards.</p></li><li><p>Assist in preparing documents for project handover and final submission.</p></li><li><p>Manage electronic filing systems and platforms (If applicable).</p></li><li><p>Coordinate with project teams, planning, QA/QC, and commercial departments.</p></li><li><p>Collect, review, and consolidate daily/weekly/monthly timesheets for the projects staff.</p></li><li><p>Track working hours, overtime, leave, and absences in line with company policy, and maintain timesheet records and reports for audit and project cost control purposes.</p></li><li><p>Support site teams with printing, distributing, and updating drawings and documents as required.</p></li><li><p>Maintain records of office and project inventory, including stationery, tools, PPE, and equipment.</p></li><li><p>Track issuance and return of items, ensuring accountability and proper documentation.</p></li><li><p>Maintain the UpToDate site visitors' logbook for records.</p></li><li><p>Provide general administrative support to project and head-office teams as required.</p></li><li><p>Additional responsibilities as assigned by the line manager.</p></li></ul>

<p><strong>Fleet Supervisor – Al Ain - BILINGUAL</strong></p><p><strong>Salary: 3,500 to 4,500AED based on experience</strong></p><p><strong>Accommodation: Provided or plus allowance</strong></p><p><strong>Ticket Allowance: Yearly for self only</strong></p><p><strong>Health and Life Insurance: For self only</strong></p><p><br></p><p><strong>Role Purpose</strong></p><p>The purpose of this role is to manage and coordinate administrative functions related to the organization's vehicle fleet from creating vehicles profile in the system throughout the vehicle lifecycle and maintain the insurance and registration record supporting the Fleet Supervisors in optimizing fleet operations.</p><p><br></p><p><strong>Operations & Drivers Management</strong></p><p>Manage a team of 12 Drivers; provide training, create team schedule and direct team errands to meet the daily and ad hoc requirements of the company, owners and his family and guests.</p><p>Act as the point of contact for Dubai Vehicle Fleet Operation.</p><p><br></p><p><strong>Vehicle Record Management</strong></p><p>· Create all vehicles portfolio in ERP/FOCUS ensuring all compulsory fields are completed (model, colour, make, kilometres, value, etc.) and photos are uploaded.</p><p>· Maintain and update any change in the vehicle status such as transfer, sale, scrap, etc.</p><p>· Upload car registration and insurance renewals (collecting data from respective Fleet Supervisors).</p><p>· Work closely with the ERP Specialist to enhance the reporting standard as per management requirement.</p><p><br></p><p><strong>Registration & Compliance</strong></p><p>· Ensure Dubai Registered vehicles registrations and insurance are renewed on time.</p><p>· Validate monthly reconciliation of vehicles insurance invoices.</p><p>· Register newly purchased vehicles and complete all necessary procedures for compliance with UAE regulations.</p><p>· Ensure safety and compliance with company policies and authority requirements.</p><p><br></p><p><strong>Documentation & Reporting</strong></p><p>· Maintain both physical and digital records of all vehicles, including registration, insurance, fines, and maintenance details.</p><p>· Submit weekly and monthly reports to the Line Manager and Finance Department as required.</p><p><br></p><p><strong>Fines & Compliance Monitoring</strong></p><p>· Monitors cars/drivers traffic fines, generate fine detailed reports on fines, including violator name, amount, vehicle number, and date of the incident and update HR accordingly before the payroll cut-off date.</p><p>· Coordinate with family representatives to settle their fines and update the Finance Department on family fine settlements.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Education & Background</strong></p><p>Bachelor’s degree in business or equivalent.</p><p>2+ years of experience in Fleet Operations, Administration, Logistics, Operations or a related field.</p><br/><p><strong>Skills</strong></p><p>• Strong organizational and multitasking skills</p><p>• Excellent communication and interpersonal skills</p><p>• Excellent team management skills</p><p>• Proficient in Microsoft Office (Excel, Word, Outlook)</p><p>• Good problem-solving skills</p><p>• Good report writing skills.</p>

<ul><li><p>Lead, coach and support the service reception team, including Service Advisors, Cost Clerks and Receptionists, to deliver excellent customer service.</p></li><li><p>Create and maintain a customer-centric reception environment aligned with the company’s service values and standards.</p></li><li><p>Ensure accurate customer and vehicle information flow between the reception, workshop and support teams to achieve “Fix Right First Time” and on-time vehicle delivery.</p></li><li><p>Monitor daily service operations, work loading, staff schedules, attendance and shift handovers to ensure smooth and efficient service centre performance.</p></li><li><p>Review customer feedback, complaints and escalations, and work with the Aftersales Manager to implement continuous improvement actions.</p></li><li><p>Drive team performance against operational and financial KPIs, including revenue, margin, Net Promoter Score, customer satisfaction, on-time delivery and Fix Right First Time rates.</p></li><li><p>Maintain a clean, safe and well-organised customer waiting area and service reception in line with 5S and safety standards.</p></li><li><p>Conduct regular team briefings, performance reviews and training plans to support employee engagement, capability and service excellence.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Strong customer service mindset with the ability to create positive and professional customer experience.</p></li><li><p>Minimum 4-5 years’ experience in customer care, receptionist role, preferably in automotive industry.</p></li><li><p>Proven leadership skills with experience managing frontline or service reception teams. Strong communication, coordination and problem-solving skills.</p></li><li><p>Ability to manage daily operations, work schedules, attendance and team performance in a fast-paced environment.</p></li></ul><br><p><strong>What equips you for the role</strong></p><ul><li><p>Diploma or degree in Mechanical Engineering, Automotive, Hospitality or a related field.</p></li><li><p>More than 5 years’ experience in a Service Supervisor, Service Support Manager or similar frontline leadership role is preferred.</p></li><li><p>At least 3 years’ experience in a customer-facing automotive role.</p></li><li><p>Experience managing teams, improving customer satisfaction and working with operational KPIs.</p></li><li><p>Strong behavioral competencies include analytical thinking, focus, task orientation, communication and teamwork.</p></li><li><p>Proficiency in Microsoft Office applications, including Excel, Word and PowerPoint; knowledge of SAP is an advantage.</p></li><li><p>High attention to detail with the ability to ensure accurate customer, vehicle and service information.</p></li></ul>

<p>The Workshop Coordinator is responsible for coordinating all workshop activities related to the maintenance and repair of the company’s fleet of heavy-duty trucks, trailers, vans, and Material Handling Equipment (MHE). This role ensures smooth scheduling, proper documentation, spare parts management, and communication between mechanics, drivers, and management. The position plays a vital role in minimizing vehicle downtime, ensuring compliance with UAE regulations, and supporting seamless FMCG distribution operations.</p><br><ul><li><p>Plan and schedule preventive and corrective maintenance for all fleet vehicles and MHE in coordination with operations.</p></li><li><p>Ensure timely servicing of vehicles to reduce breakdowns and maximize availability.</p></li><li><p>Maintain workshop job cards, track progress, and update relevant stakeholders.</p></li><li><p>Prioritize repair works based on operational urgency and fleet requirements.</p></li><li><p>Assist in monitoring vehicle performance, identifying recurring issues, and escalating to the Fleet & Workshop Manager.</p></li><li><p>Ensure that mechanics and technicians follow standard repair procedures and safety protocols.</p></li><li><p>Arrange recovery assistance for breakdowns in coordination with drivers and transport teams.</p></li><li><p>Receive spare parts requests from workshop supervisors/mechanics and verify against approved job cards/work orders.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>3–5 years of experience in workshop coordination, fleet, or transport operations (preferably FMCG or logistics).</p></li><li><p>Hands-on experience with workshop documentation and fleet management systems.</p></li><li><p>Experience in heavy-duty trucks, trailers, and MHE maintenance & service.</p></li><li><p>Proficiency in MS Office and Fleet/Workshop Management Systems (ERP/FMS).</p></li></ul>

<ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient & staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>College Diploma - Any discipline or related fields.</p></li><li><p>Strong interpersonal, verbal and written communication skills.</p></li><li><p>Strong analytical and problem-solving skills</p></li><li><p>Excellent command of oral and written English. Arabic language desirable but not essential.</p></li><li><p>Ability to think critically and maintain a high level of confidentiality.</p></li><li><p>Proficiency in MS office.</p></li></ul>

<p>The Secretary/Receptionist is responsible for managing the front desk, handling administrative and clerical duties, supporting the office team, and assisting with daily cargo and logistics operations. The role requires good communication, organization, customer service, and computer skills.</p><ul><li><p>Welcome and assist customers, visitors, drivers, and suppliers in a professional manner.</p></li><li><p>Answer incoming phone calls, emails, and inquiries and direct them to the appropriate department.</p></li><li><p>Prepare, organize, and maintain company documents, records, invoices, quotations, and correspondence.</p></li><li><p>Coordinate with customers regarding cargo collection, delivery, shipment status, and required documents.</p></li><li><p>Assist the operations team with preparing cargo-related paperwork and maintaining shipment records.</p></li><li><p>Enter and update shipment and customer information in company systems or Excel.</p></li><li><p>Receive and distribute incoming and outgoing documents and correspondence.</p></li><li><p>Schedule meetings, appointments, and company activities.</p></li><li><p>Prepare letters, reports, spreadsheets, and other office documents.</p></li><li><p>Maintain proper filing systems for customer, shipment, and administrative records.</p></li><li><p>Coordinate with drivers, warehouse staff, freight forwarders, and customers when required.</p></li><li><p>Handle basic office supplies and assist with ordering stationery and other requirements.</p></li><li><p>Maintain confidentiality of company and customer information.</p></li><li><p>Perform general administrative and secretarial duties as assigned by management.</p></li><li><p>Ensure the reception area and office are organized and presentable.</p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Previous experience as a <strong>Secretary, Receptionist, Administrative Assistant, or similar role</strong>, preferably in cargo, logistics, freight forwarding, or transport.</p></li><li><p>Good English communication skills; knowledge of <strong>Arabic and English </strong></p></li><li><p>Good knowledge of Microsoft Office, especially <strong>Word and Excel</strong>.</p></li><li><p>Good organizational and time-management skills.</p></li><li><p>Professional telephone and customer-service manner.</p></li><li><p>Ability to work under pressure and handle multiple tasks.</p></li><li><p>High level of accuracy and attention to detail.</p></li></ol>

<p>The Secretary/Receptionist is responsible for managing the front desk, handling administrative and clerical duties, supporting the office team, and assisting with daily cargo and logistics operations. The role requires good communication, organization, customer service, and computer skills.</p><ul><li><p>Welcome and assist customers, visitors, drivers, and suppliers in a professional manner.</p></li><li><p>Answer incoming phone calls, emails, and inquiries and direct them to the appropriate department.</p></li><li><p>Prepare, organize, and maintain company documents, records, invoices, quotations, and correspondence.</p></li><li><p>Coordinate with customers regarding cargo collection, delivery, shipment status, and required documents.</p></li><li><p>Assist the operations team with preparing cargo-related paperwork and maintaining shipment records.</p></li><li><p>Enter and update shipment and customer information in company systems or Excel.</p></li><li><p>Receive and distribute incoming and outgoing documents and correspondence.</p></li><li><p>Schedule meetings, appointments, and company activities.</p></li><li><p>Prepare letters, reports, spreadsheets, and other office documents.</p></li><li><p>Maintain proper filing systems for customer, shipment, and administrative records.</p></li><li><p>Coordinate with drivers, warehouse staff, freight forwarders, and customers when required.</p></li><li><p>Handle basic office supplies and assist with ordering stationery and other requirements.</p></li><li><p>Maintain confidentiality of company and customer information.</p></li><li><p>Perform general administrative and secretarial duties as assigned by management.</p></li><li><p>Ensure the reception area and office are organized and presentable.</p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Previous experience as a <strong>Secretary, Receptionist, Administrative Assistant, or similar role</strong>, preferably in cargo, logistics, freight forwarding, or transport.</p></li><li><p>Good English communication skills; knowledge of <strong>Arabic and english , French </strong> can be an advantage.</p></li><li><p>Good knowledge of Microsoft Office, especially <strong>Word and Excel</strong>.</p></li><li><p>Good organizational and time-management skills.</p></li><li><p>Professional telephone and customer-service manner.</p></li><li><p>Ability to work under pressure and handle multiple tasks.</p></li><li><p>High level of accuracy and attention to detail.</p></li></ol>

<ul><li><p>Facilitate the efficient utilization of the office through developing calendars, appointments, meetings, social engagements, and university and community functions with individuals and groups</p></li><li><p>Prepare correspondence for distribution or approval and signature, checking the documents for completeness and accuracy</p></li><li><p>Coordinate the flow of incoming and outgoing communication by receiving, routing, and responding calls in a friendly manner</p></li><li><p>Attend meetings and take minutes of meetings</p></li><li><p>Prepare reports, documents, and presentations&nbsp;&nbsp;</p></li><li><p>Promote a positive image by greeting and assisting visitors in a professional and pleasant manner</p></li><li><p>Serve as a liaison between executive office and other university staff</p></li><li><p>Deal with all enquires about the university in a professional and courteous manner in person or on the phone</p></li><li><p>All other duties assigned by immediate supervisor</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Proficient user of Microsoft Office.</p></li><li><p>Strong communication skills, courteous and&nbsp;people-friendly&nbsp;personality.</p></li><li><p>0-2 years of related experience, fresh&nbsp;graduates&nbsp;can also apply.</p></li><li><p>Fantastic organizational skills and detail-oriented</p></li><li><p>Ability to handle multitasks and work under pressure when needed.</p></li><li><p>Interested candidates may send their updated CV clearly mentioning Education, Skills, and Experience</p></li></ul>

<ul><li>Provide first-line support for hardware and software issues, ensuring swift resolution to maintain productivity.</li><li>Monitor and manage IT systems and networks, proactively identifying potential issues before they escalate.</li><li>Install, configure, and maintain operating systems and applications, tailoring setups to meet user needs.</li><li>Document troubleshooting processes and solutions to create a comprehensive knowledge base for future reference.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>The candidate must have strong troubleshooting skills, good communication abilities, and the capability to work effectively under pressure. · Minimum 6 years of relevant experience in IT support or a similar technical support role. · Able to work independently while contributing effectively within a team environment. · Demonstrates a positive, customer-focused approach to end-user support. · Native Arabic-speaking capability is required. Educational Requirements / Other Qualifications · Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related discipline. · Relevant IT certifications will be an advantage, such as CompTIA A+/Network+, Microsoft 365 Fundamentals, Azure Fundamentals, ITIL Foundation, or CCNA. · Native Arabic speaker with good English communication skills. Experience required · Minimum 6 years of relevant experience in IT support, service desk, desktop support, endpoint administration, or a similar technical support role. Technical Skills · Strong working knowledge of Windows 10/11, macOS, endpoint hardware, drivers, printers, and standard business applications. · Proficient in Microsoft 365 applications and services, including Outlook, Teams, OneDrive, SharePoint, Exchange Online, and Office applications. · Hands-on experience with Active Directory, user account administration, remote support tools, endpoint management tools, and IT ticketing systems. · Ability to diagnose hardware, software, network, and access-related issues and recommend practical, secure, and timely solutions. · Exposure to Salesforce or similar CRM/business platforms will be an added advantage. · Basic understanding of endpoint security, patch management, antivirus tools, device compliance, and IT security best practices. Experience supporting queue management systems, asset management systems, service desk platforms, and common enterprise support tools. Skills troubleshooting communication IT support</p></li></ul>

<p><strong>Job Title: Executive Assistant</strong><br><strong>Company: Flora Decora Landscaping Company</strong><br><strong>Job Location: Al Ain City, Abu Dhabi, UAE</strong></p><br><p>Flora Decora Landscaping Company is looking for an experienced and highly organized <strong>Executive Assistant</strong> to join our team at our office in <strong>Al Ain City, Abu Dhabi</strong>.</p><p>The ideal candidate should be proactive, reliable, well-organized, and able to manage multiple priorities in a fast-paced working environment. <strong>Previous UAE experience is not required; however, proven experience as an Executive Assistant or in a similar executive support role is essential.</strong></p><br><p><u>Key Responsibilities:</u></p><ul><li><p>Provide day-to-day administrative and executive support to senior management.</p></li><li><p>Manage calendars, appointments, meetings, and management schedules.</p></li><li><p>Coordinate meetings and prepare agendas, minutes, reports, and follow-up actions.</p></li><li><p>Handle emails, correspondence, phone calls, and confidential documents professionally.</p></li><li><p>Prepare letters, presentations, reports, spreadsheets, and other business documents.</p></li><li><p>Coordinate travel arrangements, bookings, transportation, and business-related requirements when needed.</p></li><li><p>Follow up with employees, suppliers, clients, and external parties on behalf of management.</p></li><li><p>Maintain proper filing and organization of contracts, documents, records, and correspondence.</p></li><li><p>Track pending tasks, deadlines, approvals, and management requests and ensure timely follow-up.</p></li><li><p>Assist with general office coordination and administrative requirements.</p></li><li><p>Handle sensitive and confidential information with a high level of discretion.</p></li><li><p>Be available to support urgent management requirements outside normal working hours when reasonably required.</p><br><p><u>Required Skills & Qualifications:</u></p><ul><li><p>Previous experience as an <strong>Executive Assistant, Personal Assistant, or similar executive support role</strong>.</p></li><li><p>Excellent organizational and time-management skills.</p></li><li><p>Strong follow-up skills and attention to detail.</p></li><li><p>Excellent written and verbal communication skills in English.</p></li><li><p>Strong knowledge of Microsoft Office, especially <strong>Word, Excel, PowerPoint, and Outlook</strong>.</p></li><li><p>Ability to prepare professional emails, reports, presentations, and business correspondence.</p></li><li><p>Ability to multitask and work independently with minimal supervision.</p></li><li><p>Professional communication and interpersonal skills.</p></li><li><p>High level of confidentiality, reliability, and discretion.</p></li><li><p>Ability to work under pressure and manage changing priorities.</p></li><li><p>Flexibility regarding working hours based on business requirements.</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Preferred Candidate Profile</p><ul><li><p>Female candidate.</p></li><li><p>Filipino nationality preferred.</p></li><li><p>UAE experience is <strong>not mandatory</strong>.</p></li><li><p>Candidates with strong Executive Assistant experience outside the UAE are welcome to apply.</p></li><li><p><strong>Must be willing and able to work in Al Ain City, Abu Dhabi.</strong></p></li><li><p>Flexible to provide occasional support outside standard working hours when required.</p></li></ul><br><p><strong>Education:</strong> Bachelor’s degree in any field is preferred but not mandatory. Relevant Executive Assistant experience will be given priority.</p>

<ul><li><p>Provide professional veterinary advice and technical support to customers, veterinary clinics, farms, and other clients.</p></li><li><p>Promote and sell veterinary pharmaceutical products, vaccines, feed additives, and related products.</p></li><li><p>Develop and maintain strong relationships with customers, veterinary clinics, farms, distributors, and other business partners.</p></li><li><p>Identify new business opportunities and support sales and marketing activities in the Al Ain market.</p></li><li><p>Conduct customer visits, product presentations, promotional activities, and follow-up.</p></li><li><p>Support the preparation and implementation of sales and marketing plans.</p></li><li><p>Support and coordinate product registration and regulatory activities, including preparation and follow-up of registration documents and communication with relevant authorities.</p></li><li><p>Assist with office administration and operational management as required.</p></li><li><p>Oversee and coordinate warehouse activities, including stock monitoring, inventory control, appropriate storage conditions, and product organization.</p></li><li><p>Monitor product expiry dates, stock movement, inventory levels, and replenishment requirements.</p></li><li><p>Prepare sales, stock, customer, registration, and activity reports.</p></li><li><p>Coordinate with management regarding orders, deliveries, customer requirements, and other operational matters.</p></li><li><p>Ensure activities within the scope of the position are conducted in accordance with applicable UAE regulations, veterinary requirements, and company policies.</p></li><li><p>Perform other veterinary, commercial, and operational duties reasonably related to the position as assigned by management.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's Degree in Veterinary Medicine (DVM or equivalent).</p></li><li><p>Minimum 3 years of relevant professional experience.</p></li><li><p>Experience in veterinary pharmaceutical/product sales, marketing and customer relationship management.</p></li><li><p>Experience in veterinary product registration and regulatory procedures.</p></li><li><p>Experience in warehouse, inventory, and stock management.</p></li><li><p>Strong communication, negotiation, customer-service, and interpersonal skills.</p></li><li><p>Good teamwork and ability to work effectively with colleagues and management.</p></li><li><p>High level of confidentiality, integrity, and professionalism when handling company, customer, product, and commercial information.</p></li><li><p>Good computer skills, including Microsoft Office.</p></li><li><p>Ability and willingness to undertake customer visits and field-based commercial activities when required.</p></li><li><p>Willingness to work outside normal working hours, including scheduled rest days or public holidays when operationally necessary, subject to applicable UAE labour law and the employment contract.</p></li><li><p>Valid UAE residence/work authorization in UAE.</p></li><li><p>Valid UAE driving licence is required.</p></li><li><p>Good command of English, both written and spoken.</p></li></ul>

<p>Cash Flow & Working Capital Management</p><ul><li><p>Manage Cash Runway: Monitor the company's daily cash position and provide weekly burn-rate reports to management to protect startup liquidity.</p></li><li><p>Accounts Payable (AP): Manage local and international supplier ledgers, execute multi-currency foreign exchange (FX) payments, and negotiate credit terms.</p></li><li><p>Accounts Receivable (AR): Establish credit-check limits for newly acquired workshops, garages, and corporate fleets, and strictly pursue overdue invoices.</p></li><li><p>Daily Sales Reconciliation: Reconcile daily cash, card, bank transfer, and e-commerce receipts against POS and sales invoices.</p></li></ul><p>Financial Infrastructure & Reporting</p><ul><li><p>System Implementation: Help integrate cloud accounting software (e.g., QuickBooks, Zoho, Odoo) with the warehouse inventory management system.</p></li><li><p>Process Documentation: Build and enforce basic internal control policies for purchasing approvals, expense claims, and cash handling.</p></li><li><p>Financial Statements: Prepare monthly Profit & Loss (P&L) statements, Balance Sheets, and Cash Flow forecasts for founders and early investors.</p></li></ul><p>Compliance, Tax, & Administration</p><ul><li><p>UAE VAT Compliance: Ensure all local sales invoices and import documentation are compliant with Federal Tax Authority (FTA) guidelines. Prepare and file quarterly VAT returns.</p></li><li><p>Customs Audit Trail: Archive clean records of Bills of Lading, Customs Declarations, and Delivery Advices.</p></li><li><p>Startup Administration: Run the monthly payroll, manage office utility expenses, and coordinate renewals for trade licenses and corporate insurance policies.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Experience: 2–5 years of accounting experience, specifically within an automotive spare parts trading company.</p><p>Technical Skills: Proficient in cloud accounting tools and advanced Excel (VLOOKUPs, Pivot Tables). Experience setting up a system from scratch is a plus</p>

<ul><li><p>Endpoint Support & Management</p><ul><li><p>Install, configure, maintain, and troubleshoot desktops, laptops, printers, scanners, and other IT peripherals.</p></li><li><p>Perform operating system installation, software deployment, upgrades, and patch management.</p></li><li><p>Diagnose and resolve hardware and software issues for end users.</p></li><li><p>Maintain inventory and asset records of IT equipment and accessories.</p></li><li><p>Coordinate warranty claims and vendor support for faulty hardware.</p></li></ul><p>User Support & Helpdesk Operations</p><ul><li><p>Provide first-level technical support for business applications and IT services.</p></li><li><p>Respond to user incidents and service requests through ticketing systems, email, phone, or in-person support.</p></li><li><p>Escalate unresolved technical issues to higher-level support teams when necessary.</p></li><li><p>Ensure timely closure of support tickets in accordance with SLA requirements.</p></li><li><p>Assist users with password resets, account access, and basic system configurations.</p></li><li><p>Network & Connectivity Support</p></li><li><p>Troubleshoot basic LAN/Wi-Fi connectivity issues.</p></li><li><p>Support VPN access and remote user connectivity.</p></li><li><p>Assist in troubleshooting network printers and shared resources.</p></li><li><p>System Maintenance & Security</p></li><li><p>Perform routine system health checks, system patching and preventive maintenance.</p></li><li><p>Support backup and recovery activities for user systems where applicable.</p></li><li><p>Follow IT policies, procedures, and security standards.</p></li><li><p>Maintain detailed technical documentation, knowledge articles, and operational manuals.</p></li><li><p>Documentation & Reporting</p></li><li><p>Customer Service & Collaboration</p></li><li><p>Build and maintain positive, professional, and respectful relationships with all stakeholders while upholding healthcare service etiquette.</p></li></ul><p>Support IT projects, system rollouts, office relocations, and technology upgrades as required.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Education and Certification –</p><ul><li><p>Bachelor’s degree in information technology, Computer Science, or a related field.</p></li></ul><p>Experience</p><ul><li><p>2–5 years of experience in IT support, helpdesk, or desktop support roles.</p></li><li><p>Hands-on experience in troubleshooting desktops, laptops, printers, and endpoint devices.</p></li><li><p>Experience in providing first-level support for enterprise/business applications.</p></li><li><p>Familiarity with Windows operating systems, Microsoft Office applications, and common IT tools.</p></li><li><p>Basic knowledge of networking concepts, Active Directory, and remote support tools.</p></li></ul><br><p>Technical Skills</p><ul><li><p>Knowledge of hardware diagnostics and troubleshooting.</p></li><li><p>Understanding of ticketing systems and IT service management processes.</p></li><li><p>Basic understanding of LAN/WAN, Wi-Fi, VPN, and printer management.</p></li><li><p>Experience with endpoint security and antivirus solutions.</p></li><li><p>Good communication and interpersonal skills.</p></li><li><p>Strong problem-solving and analytical abilities.</p></li><li><p>Ability to work independently and under pressure.</p></li><li><p>Customer service-oriented mindset with attention to detail.</p></li><li><p>Microsoft Certification or equivalent certification</p></li></ul><p>Soft Skills</p><p>Preferred Certifications (Optional)</p><p>ITIL Foundation Certification&nbsp;</p><p><br></p></li></ul>