office manager Jobs - Ras Al Khaimah UAE
73 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The role is responsible of identifying and implementing efficiency improvement, quality complaints reduction, Process enhancement and automation opportunities. You will focus on creating opportunities for various Designing and Prepress aspects, such as resource optimization, cost reduction, Innovation and technological advancement, efficiency improvement, customer engagement, quality control & assurance, market research and trends, team’s building and process automation. Role is focused on various strategic aspects of the business, contributing to its success and competitiveness This position is a blend of technical expertise, creative vision, and effective leadership to drive success.</p><br><p>The position is responsible for resource planning and optimization, review and establish plans and strategies to uplift the department, training and mentoring the team, product development & Innovation support, implementing and directing the production activities of the company in a designated area to achieve the department objectives. Leading the team by establishing goals and monitoring the growth and progress reports which is essential in determining potentials of the team in designing and prepress improvement. You should develop techniques to address the resource optimization targets, quality improvement and arrange technical trainings, expand to maintain the targeted objectives in order to uplift the day-to-day operation of the department.</p><br><p>Including but not limited to resource planning and acquiring, SOPs updating, efficiency improvement, cost reduction, quality improvement, technology advancement & automation, technical presentation, product compliance and reporting to the management.</p><br><p><strong>Prepress Management:</strong></p><p>· Oversee and manage the prepress department, including staff, equipment, and workflow.</p><p>· Ensure the timely and accurate preparation of customer files for printing, including file checking, color management, and imposition.</p><p>· Collaborate with production teams to optimize printing processes, reduce errors, and enhance print quality.</p><p>· Stay updated on industry trends and technological advancements in prepress to recommend and implement improvements.</p><p><strong>Design and Creative Management:</strong></p><p>· Lead and manage a team of graphic designers and creative professionals.</p><p>· Coordinate design projects from concept to completion, ensuring alignment with customer requirements and brand guidelines.</p><p>· Review and approve design concepts, layouts, and proofs, ensuring they meet quality standards.</p><p>· Foster a creative and collaborative work environment, encouraging innovation and fresh design ideas.</p><p><strong>Customer Engagement:</strong></p><p>· Interact with clients to understand their design and prepress needs, providing expert guidance and solutions.</p><p>· Collaborate with sales and customer service teams to ensure customer satisfaction and project success.</p><p>· Handle customer feedback and resolve any issues related to design or prepress processes.</p><p><strong>Quality Assurance:</strong></p><p>· Implement and maintain quality control procedures to ensure error-free output in prepress and design work.</p><p>· Conduct regular checks and audits to verify compliance with quality standards.</p><p>· Troubleshoot and resolve technical issues related to prepress and design software and equipment.</p><p><strong>Resource Management:</strong></p><p>· Manage budgetary considerations for the prepress and design center, including equipment maintenance and software licenses.</p><p>· Monitor and allocate resources effectively to meet project deadlines and business goals.</p><p>· <strong>Quality Assurance:</strong> Ensuring the quality and accuracy of printed materials is critical in the printing and packaging industry. The manager is responsible for implementing and maintaining rigorous quality control procedures in both design and prepress activities. This contributes to customer satisfaction, minimizes errors, and reduces waste, thereby enhancing the company's reputation and competitiveness.</p><p>· <strong>Efficiency Improvement:</strong> Streamlining prepress processes and design workflows is essential to improve efficiency and reduce production time. The manager identifies bottlenecks, optimizes resource allocation, and implements technological advancements to enhance productivity. This strategic focus on efficiency can lead to cost savings and increased competitiveness.</p><p>· <strong>Innovation and Technology Adoption:</strong> Staying abreast of technological advancements in design, prepress, and printing is crucial. The manager should identify and recommend the adoption of new technologies, software, and equipment that can improve the company's capabilities, enhance print quality, and reduce production costs. Strategic investments in technology can provide a competitive edge.</p><p>· <strong>Customer Engagement:</strong> Collaborating closely with customers and sales teams, the manager helps understand client needs and preferences. By offering design and prepress solutions that align with customer requirements and market trends, the manager contributes to customer loyalty and repeat business, which is vital for long-term success.</p><p>· <strong>Cost Management:</strong> Managing the budget for design and prepress operations is part of the manager's role. This includes controlling expenses related to software licenses, equipment maintenance, and staffing. Effective cost management contributes to the company's profitability and strategic sustainability.</p><p>· <strong>Talent Development:</strong> Attracting and retaining skilled designers and prepress professionals is essential for consistent high-quality output. The manager is responsible for recruiting, training, and developing a talented team. A strategically focused approach to talent management ensures that the company maintains a competitive advantage in design and prepress capabilities.</p><p>· <strong>Market Research and Trends:</strong> Keeping an eye on market trends, consumer preferences, and competitors' offerings is crucial. The manager should provide insights into emerging design and packaging trends, helping the company adapt and innovate to meet changing market demands.</p><p>· <strong>Environmental Responsibility:</strong> As sustainability becomes increasingly important, the manager can play a strategic role in implementing eco-friendly design and printing practices. This not only aligns with corporate social responsibility but also meets the demands of environmentally conscious customers, opening up new market opportunities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>· BS/BA as basic education, Degree in Graphic Design/Fine Arts, Printing or its equivalent.</p><p>· 10-15 years work experience in Offset Printing of mono cartons, production house, graphic designs and illustrations and similar capacity or role in a communication arts environment.</p><p>· Must have an extensive background in software design or hardware and graphic design related with a strong technical background in handling emerging technologies in new media.</p><p>· Software applications; Application / Hands on : Illustrator (2019 latest version)</p><p>o Adobe Photoshop</p><p>o Adobe Acrobat PDF</p><p>o Esko Viewer & Esko 3D Viewer</p><p>o Must have an extensive background in graphic design related software and hardware.</p><p>· Understanding of Pre-press software (additional preference)</p><p>o Plato – for multi – ups</p><p>o Esko for trapping & Checking</p><p>o Art Pro (old Version) for checking old files or Artpro+</p><p></p></section>
<ul><li>Develop and implement quality control policies and procedures to ensure compliance with industry standards and regulations.</li><li>Conduct regular inspections, audits, and reviews of processes and products to identify areas for improvement.</li><li>Oversee the training and development of quality control staff, ensuring they are equipped with the necessary skills and knowledge.</li><li>Collaborate with production teams to address quality issues promptly and recommend corrective actions.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Quality Assurance, Engineering, or a related field is essential for foundational knowledge.</li><li>A minimum of 5 years of experience in quality control or assurance, preferably in a manufacturing environment, to understand production challenges.</li><li>Certification in Quality Management Systems (e.g., ISO demonstrates a commitment to quality standards.</li><li>Proficiency in statistical analysis software (e.g., Minitab) is critical for data-driven decision-making.</li></ul>
<ul><li>Define project scope, objectives, and deliverables in collaboration with stakeholders to ensure alignment with business goals.</li><li>Develop detailed project plans, including timelines and resource allocation, to guide the project team towards successful delivery.</li><li>Lead cross-functional teams by facilitating clear communication and collaboration, ensuring all members understand their roles and responsibilities.</li><li>Monitor project progress and performance against established milestones, proactively addressing issues to keep the project on track.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in project management, business administration, or a related field to ensure foundational knowledge.</li><li>3-5 years of relevant project management experience in a similar industry, demonstrating a proven track record of successful project delivery.</li><li>PMP or equivalent project management certification to validate expertise and commitment to the profession.</li><li>Experience with Agile methodologies, showcasing adaptability to various project management frameworks and practices.</li></ul>
<p><strong>Job Purpose</strong></p><p>The Finance Executive is responsible for managing the financial operations of the community management portfolio, ensuring accurate billing, collections, accounts payable, budgeting support, financial reporting, and compliance with applicable regulations.</p><br><p><strong>Key Responsibilities</strong></p><p><strong>Financial Operations</strong></p><ul><li><p>Prepare and issue service charge invoices, utility invoices, and other community-related charges.</p></li><li><p>Monitor billing accuracy and resolve invoice discrepancies.</p></li><li><p>Process receipts and allocate collections against owners' accounts.</p></li><li><p>Maintain accurate financial records for each project and managed community.</p></li><li><p>Reconcile bank accounts and financial transactions regularly.</p></li></ul><br><p><strong>Accounts Receivable</strong></p><ul><li><p>Monitor outstanding service fees and utility payments.</p></li><li><p>Prepare aging reports and collection reports.</p></li><li><p>Follow up with owners regarding overdue balances.</p></li><li><p>Coordinate with the Community Management team regarding payment plans and collection strategies.</p></li><li><p>Support legal collections by preparing financial statements and supporting documentation.</p></li></ul><br><p><strong>Accounts Payable</strong></p><ul><li><p>Verify supplier invoices against approved purchase orders and contracts.</p></li><li><p>Process vendor payments in accordance with approved payment terms.</p></li><li><p>Maintain supplier ledgers and resolve payment queries.</p></li><li><p>Ensure all invoices are properly authorized before processing.</p></li></ul><br><p><strong>Budgeting & Financial Reporting</strong></p><ul><li><p>Assist in preparing annual service charge budgets.</p></li><li><p>Support the preparation of reserve fund budgets.</p></li><li><p>Monitor actual expenditure against approved budgets.</p></li><li><p>Prepare monthly financial reports and variance analysis.</p></li><li><p>Assist with year-end financial statements and external audits.</p></li></ul><br><p><strong>Community Financial Administration</strong></p><ul><li><p>Maintain Owners Association financial records.</p></li><li><p>Assist in preparing financial reports for Board Meetings and General Assemblies.</p></li><li><p>Ensure proper allocation of expenses to the relevant cost centers.</p></li><li><p>Maintain reserve fund accounting separately from operational expenses.</p></li></ul><br><p><strong>Compliance</strong></p><ul><li><p>Ensure compliance with UAE VAT regulations.</p></li><li><p>Maintain documentation required for statutory audits.</p></li><li><p>Ensure compliance with all governance requirements and company financial policies.</p></li><li><p>Maintain confidentiality of financial information.</p></li></ul><br><p><strong>Coordination</strong></p><ul><li><p>Coordinate with Community Managers regarding owner account matters.</p></li><li><p>Liaise with banks, auditors, suppliers, and utility providers.</p></li><li><p>Support external auditors during financial audits.</p></li></ul><br><p><strong>Key Performance Indicators (KPIs)</strong></p><ul><li><p>Accuracy of billing.</p></li><li><p>Timeliness of invoice processing.</p></li><li><p>Collection rate of service charges.</p></li><li><p>Reduction in outstanding receivables.</p></li><li><p>Timely vendor payments.</p></li><li><p>Accuracy of monthly financial reports.</p></li><li><p>Budget variance within acceptable limits.</p></li><li><p>Audit findings and compliance.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's Degree in Finance, Accounting, Commerce, or a related field.</p></li><li><p>Professional certifications such as ACCA, CMA, CPA, or equivalent are advantageous.</p><p>3–5 years of finance or accounting experience.</p></li><li><p>Experience in Community Management, Property Management, Facilities Management, or Real Estate is preferred.</p></li><li><p>Experience with Owners Association accounting and service charge management is an advantage.</p></li><li><p>Knowledge of ERP/accounting systems (e.g., Microsoft Dynamics, Oracle, SAP, RP Smart, or similar) is desirable.</p></li></ul>
<strong>Company Description<br><br></strong>Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.<br><br><strong>Job Description<br><br></strong>The Telephone Operator is responsible for managing all internal and external telephone communications and ensuring a professional, courteous, and efficient experience for every caller. The role supports smooth guest communication by handling calls, requests, messages, wake-up calls, guest enquiries, and urgent matters while maintaining accurate guest information and coordinating effectively with the relevant hotel departments.<br><br>Main Duties & Responsibilities<br><br><ul><li>Handle all incoming internal and external calls professionally and efficiently, ensuring a personalized and courteous guest experience.</li><li>Answer calls promptly, greet guests by name in line with Rixos standards, and accurately connect calls to the appropriate extension or guest room.</li><li>Verify guest details for room-related calls and maintain confidentiality when handling guest information.</li><li>Maintain up-to-date knowledge of the hotel’s facilities, outlets, services, and local area to provide accurate information and recommendations.</li><li>Utilize Opera PMS and the CID system accurately and efficiently, ensuring guest information is updated in a timely manner.</li><li>Coordinate with relevant hotel departments to ensure guest requests and enquiries are communicated and followed up promptly.</li><li>Monitor the message box and ensure guest requests are recorded accurately and responded to within the required timeframe.</li><li>Handle guest wake-up calls accurately and punctually in accordance with established standards.</li><li>Remain informed about VIP, in-house, arriving, and special-needs guests to ensure appropriate attention and personalized service.</li><li>Respond promptly to urgent matters and emergencies involving guests or the hotel, coordinating with Management, Security, and relevant departments in accordance with established procedures.</li><li>Handle guest complaints and challenging situations professionally, using sound judgement and ensuring appropriate follow-up.</li><li>Take and relay messages accurately for guests and management while maintaining confidentiality.</li><li>Handle Lost & Found enquiries and coordinate with the relevant department as required.</li><li>Actively support the Upselling Program and contribute to hotel revenue-generation opportunities.</li><li>Remain informed about departmental KPIs and contribute towards achieving established targets.</li><li>Support initiatives aimed at enhancing guest satisfaction, TrustYou scores, and the overall guest experience.</li><li>Ensure relevant guest feedback and information are communicated to the Front Office Manager and Reception Supervisors.</li><li>Attend departmental briefings, take accurate notes, and follow up on agreed actions.</li><li>Maintain a clean, organized, and safe working environment at all times.</li><li>Attend scheduled training sessions and actively participate in learning and development activities.</li><li>Maintain effective teamwork and positive working relationships with colleagues across all departments.</li><li>Perform any additional duties and responsibilities assigned in accordance with the operational needs of the hotel.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Previous experience in a Telecommunication, Telephone Operator, Front Office, or Guest Services role within a hotel or hospitality environment is preferred.</li><li>Good command of written and spoken English; Russian Speaker preferred.</li><li>Strong telephone etiquette, communication, and interpersonal skills.</li><li>Familiarity with Opera PMS and hotel communication systems is an advantage.</li></ul>
<strong>Company Description<br><br></strong>Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.<br><br><strong>Job Description<br><br></strong>The Telephone Operator is responsible for managing all internal and external telephone communications and ensuring a professional, courteous, and efficient experience for every caller. The role supports smooth guest communication by handling calls, requests, messages, wake-up calls, guest enquiries, and urgent matters while maintaining accurate guest information and coordinating effectively with the relevant hotel departments.<br><br>Main Duties & Responsibilities<br><br><ul><li>Handle all incoming internal and external calls professionally and efficiently, ensuring a personalized and courteous guest experience. </li><li>Answer calls promptly, greet guests by name in line with Rixos standards, and accurately connect calls to the appropriate extension or guest room. </li><li>Verify guest details for room-related calls and maintain confidentiality when handling guest information. </li><li>Maintain up-to-date knowledge of the hotel’s facilities, outlets, services, and local area to provide accurate information and recommendations. </li><li>Utilize Opera PMS and the CID system accurately and efficiently, ensuring guest information is updated in a timely manner. </li><li>Coordinate with relevant hotel departments to ensure guest requests and enquiries are communicated and followed up promptly. </li><li>Monitor the message box and ensure guest requests are recorded accurately and responded to within the required timeframe. </li><li>Handle guest wake-up calls accurately and punctually in accordance with established standards. </li><li>Remain informed about VIP, in-house, arriving, and special-needs guests to ensure appropriate attention and personalized service. </li><li>Respond promptly to urgent matters and emergencies involving guests or the hotel, coordinating with Management, Security, and relevant departments in accordance with established procedures. </li><li>Handle guest complaints and challenging situations professionally, using sound judgement and ensuring appropriate follow-up. </li><li>Take and relay messages accurately for guests and management while maintaining confidentiality. </li><li>Handle Lost & Found enquiries and coordinate with the relevant department as required. </li><li>Actively support the Upselling Program and contribute to hotel revenue-generation opportunities. </li><li>Remain informed about departmental KPIs and contribute towards achieving established targets. </li><li>Support initiatives aimed at enhancing guest satisfaction, TrustYou scores, and the overall guest experience. </li><li>Ensure relevant guest feedback and information are communicated to the Front Office Manager and Reception Supervisors. </li><li>Attend departmental briefings, take accurate notes, and follow up on agreed actions. </li><li>Maintain a clean, organized, and safe working environment at all times. </li><li>Attend scheduled training sessions and actively participate in learning and development activities. </li><li>Maintain effective teamwork and positive working relationships with colleagues across all departments. </li><li>Perform any additional duties and responsibilities assigned in accordance with the operational needs of the hotel. <br><br></li></ul>Qualifications<br><br><ul><li>Previous experience in a Telecommunication, Telephone Operator, Front Office, or Guest Services role within a hotel or hospitality environment is preferred. </li><li>Good command of written and spoken English; Russian Speaker preferred. </li><li>Strong telephone etiquette, communication, and interpersonal skills. </li><li>Familiarity with Opera PMS and hotel communication systems is an advantage.</li></ul>
<strong>Job Description<br><br></strong><strong>Exceptional Hospitality Starts with You<br><br></strong><strong>Responsibilities<br><br></strong>Here's what you'll do during a typical day:<br><br><strong>Essential Functions<br><br></strong><ul><li>Meeting, greeting and directing Guests who enter the lobby area.</li><li>Serving as the main point of contact for regular guests and VIP Guests and ensuring the hotel departments are fully briefed on their requirements.</li><li>Building and maintaining positive relationships with Guests and Team Members</li><li>Seeking verbal feedback from customers on a regular basis and responding to all Guest queries in a timely and efficient manner.</li><li>Serving as the main point of contact guests within reception scope – ensuring they spend a comfortable and memorable stay.</li><li>Managing, recording and resolving Guest complaints promptly.</li><li>Delivering the True Waldorf Service promise to our guests, by being the main point of contact for TWS guests before, during and after their stay.</li><li>Demonstrating a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate.</li><li>Ensuring a speedy resolution to any problems that may arise on shift.</li><li>Ensuring a very high level of customer service is constantly maintained for Reception and Lobby area.</li><li>Answering queries from guests, referring them to contact points at which they can obtain further information.</li><li>Participate in trainings in all areas, i.e. computer systems, balancing of shifts, day-to-day operations and guest service.</li><li>Covering telephone and Operator duties as required.</li><li>Performing tasks with utmost accuracy and consistency, ensuring all the follow ups are done in a timely manner.</li><li>Completing check list and passing handover to the next shift.</li><li>Personalizing every interaction with the guests, collecting golden nuggets, offering Hilton Honors membership, customizing upsell practices. <br><br></li></ul><strong>SUPPORTIVE FUNCTION<br><br></strong>In addition to performance of essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.<br><br><ul><li>Supporting and assisting other departments when required</li><li>Liaising with other departments regarding matters arising e.g. Security, Housekeeping, Engineering, Accounting, Food & Beverage etc.</li><li>Reporting to the Front Office Manager any maintenance that needs attention at the lobby.</li><li>Following through these maintenance issues when required.</li><li>Liaising with Housekeeping regarding accommodation requirements.</li><li>Assisting with the duties of other departments if limited staff and upon management request.<br><br></li></ul><strong>Qualifications<br><br></strong><strong>What It Takes to Make the Stay<br><br></strong>The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.<br><br><ul><li>Ability to effectively deal with team members and guests who will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information. Excellent interpersonal skills to provide overall guest satisfaction.</li><li>Excellent mathematical comprehension to understand and interpret numbers as they apply to the operations in hotels.</li><li>Ability to access and accurately input information using a moderately complex computer system.</li><li>Ability to read, write, speak and understand the English language to communicate effectively with guests and team members.</li><li>Ability to work under pressure and deal with stressful situations during busy periods.<br><br></li></ul><strong>About Us<br><br></strong><strong>Join an Award-Winning Workplace Culture<br><br></strong>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a front office agent, you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<h4>Essential functions</h4>
<ul>
<li>Meeting, greeting and directing guests who enter the lobby area.</li>
<li>Serving as the main point of contact for regular guests and VIP guests and ensuring the hotel departments are fully briefed on their requirements.</li>
<li>Building and maintaining positive relationships with guests and team members.</li>
<li>Seeking verbal feedback from customers on a regular basis and responding to all guest queries in a timely and efficient manner.</li>
<li>Serving as the main point of contact guests within reception scope – ensuring they spend a comfortable and memorable stay.</li>
<li>Managing, recording and resolving guest complaints promptly.</li>
<li>Delivering the true Waldorf service promise to our guests, by being the main point of contact for TWS guests before, during and after their stay.</li>
<li>Demonstrating a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate.</li>
<li>Ensuring a speedy resolution to any problems that may arise on shift.</li>
<li>Ensuring a very high level of customer service is constantly maintained for reception and lobby area.</li>
<li>Answering queries from guests, referring them to contact points at which they can obtain further information.</li>
<li>Participate in trainings in all areas, i.e. computer systems, balancing of shifts, day-to-day operations and guest service.</li>
<li>Covering telephone and operator duties as required.</li>
<li>Performing tasks with utmost accuracy and consistency, ensuring all the follow ups are done in a timely manner.</li>
<li>Completing check list and passing handover to the next shift.</li>
<li>Personalizing every interaction with the guests, collecting golden nuggets, offering Hilton Honors membership, customizing upsell practices.</li>
</ul>
<h4>Supportive function</h4>
<p>In addition to performance of essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.</p>
<ul>
<li>Supporting and assisting other departments when required.</li>
<li>Liaising with other departments regarding matters arising e.g. security, housekeeping, engineering, accounting, food & beverage etc.</li>
<li>Reporting to the front office manager any maintenance that needs attention at the lobby.</li>
<li>Following through these maintenance issues when required.</li>
<li>Liaising with housekeeping regarding accommodation requirements.</li>
<li>Assisting with the duties of other departments if limited staff and upon management request.</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p>
<ul>
<li>Ability to effectively deal with team members and guests who will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information. Excellent interpersonal skills to provide overall guest satisfaction.</li>
<li>Excellent mathematical comprehension to understand and interpret numbers as they apply to the operations in hotels.</li>
<li>Ability to access and accurately input information using a moderately complex computer system.</li>
<li>Ability to read, write, speak and understand the English language to communicate effectively with guests and team members.</li>
<li>Ability to work under pressure and deal with stressful situations during busy periods.</li>
</ul>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>
<ul><li><p>Prepare MEP drawings (e.g., layouts, schematics, shop drawings) using AutoCAD, Revit, or BIM software.</p></li><li><p>Ensure designs comply with RAK Municipality standards and UAE utility requirements (e.g., RAK Electricity and Water Authority).</p></li><li><p>Collaborate with the MEP Project Manager and engineers to update drawings based on feedback and site conditions.</p></li><li><p>Coordinate MEP designs with civil and structural disciplines to avoid clashes.</p></li><li><p>Maintain an organized filing system for drawings and revisions.</p></li><li><p>Assist in preparing as-built drawings and supporting project documentation.</p></li><li><p>Participate in design review meetings as directed by the MEP Project Manager.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>We are looking for an MEP Draftsman to produce detailed drawings for mechanical, electrical, and plumbing systems in Ras Al Khaimah. The role supports the MEP team in delivering accurate designs for construction projects.</p><p><br></p><p>Diploma in Mechanical/Electrical Engineering or Drafting.</p><p>Minimum 2 years of MEP drafting experience, preferably in the UAE.</p><p>Proficiency in AutoCAD and Revit.</p><p>Understanding of MEP systems and RAK regulations.</p><p>Detail-oriented with strong communication skills; English fluency required.</p><br>
<p>JOB SUMMARY:<br></p><p>The Program Manager is responsible and accountable for the cross-functional co-oridnation and completion of new product</p><p>development and sustaining projects. These projects range in complexity that span functions, organizations, geographic regions, and</p><p>cultures. The Program Manager coordinates the efforts of engineering, offering management, manufacturing, procurement, quality, order</p><p>fulfillment, logistics, service, marketing, sales and other cross functional groups to optimize time to market while monitoring project and</p><p>product cost, schedule and resources. The Program Manager must build credibility, establish rapport, and maintain communication with</p><p>project stakeholders at multiple levels, including those external to the organization, to ensure success of the projects.<br></p><p>RESPONSIBILITIES</p><ul><li><p>Facilitate cross-functional planning and project execution, ensuring the project is delivered on time, within</p></li></ul><p>budget, and meets the agreed upon scope</p><ul><li><p>Monitor team schedules and ensure coordination of activities on the critical path</p></li><li><p>Provide executive-level program updates to senior management and executive sponsors</p></li><li><p>Develop reporting and tracking programs to assure the project is on target for schedule and cost</p></li><li><p>Identify key issues and drive decisions to ensure that the project does not slip</p></li><li><p>Identify key risks and prepare contingency plans</p></li><li><p>Ensure the projects are following the NPDI, New Product Develop & Introduction process</p></li><li><p>Assist project team members as required</p></li><li><p>Identify and lead continuous improvement projects</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>3~8 Years of experience in project management (This is an entry level position hence higher experience level will</p><p>not be considered)</p><ul><li><p>Must have experience in New product development (NPDI) project management in a manufacturing industry</p></li></ul><p>(Experience in IT is not considered)</p><ul><li><p>Must have experience in water fall ( stage gate) project management method</p></li><li><p>Must have good communication skill in English</p></li><li><p>Should have knowledge in risk management and risk response methods.</p></li><li><p>Should have idea about Gantt Chart schedule management</p></li><li><p>Experience in communication management among stake holders</p></li><li><p>Experience in project KPI reporting</p></li><li><p>Must have experience in project planning</p></li><li><p>Demonstrated competence in problem-solving, data analysis, project planning</p></li><li><p>Experience leading cross functional meetings and presenting to small groups, both in person and via conference call</p></li><li><p>Ability to quickly develop cross functional relationships to achieve business objectives</p></li><li><p>Process and results-oriented with proven ability to accomplish goals</p></li><li><p>Experience with 3-phase power distribution or Busbar products is preferred</p></li><li><p>Proficient with Microsoft Office 365 applications,</p></li><li><p>Microsoft Project or Smartsheet experience preferred</p></li><li><p>Strong communication skills to effectively communicate at all levels of the organization.</p></li></ul>
<strong>Company Description<br><br></strong>We are far more than the worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor every chapter of your story is yours to write, and together we can imagine tomorrow’s hospitality.<br><br>Rixos Bab Al Bahr is a luxury hotel chain providing a traditional Turkish hospitality in an excellent manner. changing the concept of a real luxury by giving a new meaning of the all-inclusive holiday concept through providing a unique experience.<br><br><strong>Salaries And Benefits<br><br></strong><ul><li>Competitive Salary</li><li>Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks</li><li>Vacation tickets /benefits provided by the hotel</li><li>Medical Insurance Provided<br><br></li></ul><strong>Job Description<br><br></strong><ul><li>Read daily events, to acknowledge any VIP’s arrivals.</li><li>Must know all menu items, their garnishes, contents and preparation methods and be able to relay that information to guests in a polite and concise way if asked</li><li>Present children's menus when appropriate, and describe specials and alternative cuisine</li><li>Serve and clear food and beverage items in an unobtrusive and professional manner</li><li>Utilize the POS system to ring up sales, print checks, close checks and complete cash-out procedures</li><li>Carry trays, bus and reset tables with linen, china, glass and silver</li><li>Ascertain guests’ satisfaction and handle any problem which may arise, informing a manager of the problem and how it was resolved</li><li>Follow cash and credit card procedures according to the guidelines of the accounting department</li><li>Maintain a clean, neat and orderly restaurant throughout service</li><li>Polish silver, refill salt, pepper and sugar, creamers, etc</li><li>Ensure that work station is stocked with appropriate condiments at all times</li><li>Report any guest comments regarding food and beverage to manager</li><li>Conscientious handling and maintenance of operating equipment</li><li>Learn and adhere to safety, sanitation and hygiene policies</li><li>Maintain good working relationships with colleagues, and all other departments</li><li>Maintain complete knowledge of all F&B services, outlets and hotel services/features</li><li>Perform opening/closing side duties as assigned and set all tables according to standards</li><li>Report to manager any kinds of deviation from set standard and procedures</li><li>Ensure that all service and storage areas are kept safe and clean</li><li>Help minimize waste, neglect, breakages and mishandling of supplies and equipment</li><li>Carry out light cleaning and maintenance of the outlet</li><li>Assist other Food & Beverage Outlets in their operations during peak hours if needed<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Secondary education<br><br></li></ul><strong>Experience<br><br></strong><ul><li>Minimum 1-year food and beverage serving experience</li><li>Previous public contact and/or cashiering experience</li><li>Additional foreign language is an asset (Russian)</li></ul>
<strong>Job Description<br><br></strong><strong>Exceptional Hospitality Starts with You<br><br></strong>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Hostess, you’re not just helping prepare for dining and event service – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br><strong>Responsibilities<br><br></strong>Here's what you'll do during a typical day:<br><br><ul><li>Welcome and warmly greet all guests upon arrival, creating a positive first impression.</li><li>Manage the reception and seating of guests in a friendly, professional, and efficient manner.</li><li>Escort guests to their tables and provide menus while ensuring the dining area is properly presented.</li><li>Manage table reservations, walk-ins, waiting lists, and seating arrangements effectively.</li><li>Answer guest inquiries regarding menus, restaurant facilities, promotions, and operating hours.</li><li>Coordinate closely with the Restaurant Manager, Service Team, Kitchen, and other departments to ensure smooth operations.</li><li>Monitor table availability and ensure efficient rotation of tables during busy periods.</li><li>Maintain accurate reservation records and communicate any special requests or VIP arrangements to the relevant team.</li><li>Handle guest feedback, requests, and concerns professionally and escalate issues to the supervisor or manager when required.</li><li>Ensure the entrance, hostess desk, waiting area, and surrounding areas are clean, organized, and presentable at all times.</li><li>Assist with guest recognition and provide personalized service to repeat guests, VIPs, and special occasions.</li><li>Support the service team during busy periods, including assisting with menus, beverages, and basic guest requirements where appropriate.</li><li>Maintain a thorough knowledge of the restaurant's menu, promotions, facilities, and hotel services.</li><li>Follow all hotel standards, brand standards, grooming requirements, health and safety procedures, and service guidelines.</li><li>Maintain professional communication and positive relationships with guests and colleagues.</li><li>Perform any other reasonable duties assigned by the Restaurant Manager or Supervisor.<br><br></li></ul><strong>Qualifications<br><br></strong><strong>What It Takes to Make the Stay<br><br></strong>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of <strong>Hospitality</strong>. Acting with <strong>Integrity</strong> and always doing the right thing. Inspiring others through <strong>Leadership</strong>. A belief that <strong>Teamwork</strong> drives the best outcomes. A sense of <strong>Ownership</strong> and accountability. And a focus on the <strong>Now</strong>, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br><strong>About Us<br><br></strong><strong>Join an Award-Winning Workplace Culture<br><br></strong>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
POSITION OBJECTIVE<br><br><ul><li> The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience</li><li> Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager<br><br></li></ul>Key Responsibilities<br><br><strong>Customer Service<br><br></strong><ul><li> Greet the customers and assist them in selecting the right product.</li><li> Convert the window shoppers to ultimate buyers.</li><li> Promote the Club AIVI Loyalty Program of the company for repeat sales</li><li> Serve Customers with the highest standards and follow the company guideline of selling ( GUEST – Greet, Understand, Explain, Sell, Thank)</li><li> Must be updated about the various brands of the group for suggestive selling to the customers Grooming / Attitude / Knowledge</li><li> Must be presentable and well-groomed at all the times</li><li> Flexible to work for extended hours during the Sale period</li><li> Must possess up to date product knowledge and ensure minimal stock loss.</li><li> Flexible to work for extended hours during the Sale period.<br><br></li></ul><strong>Merchandise<br><br></strong><ul><li> Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms</li><li> Ensure all VM guidelines are followed and all Stock Norms on clearance are maintained.</li><li> Record the inventory inward / outward and maintain the report of the same Process</li><li> Handle the POS (Point of Sale) / Billing Counter efficiently</li><li> Tally money in the cash till during the beginning / end of the shifts</li><li> Issue receipts / refunds / change to the customers correctly</li><li> Process the payments by cash / credit cards / vouchers / automatic debits</li><li> Ensure awareness and vigilance at all times of security in the store without any negligence</li><li> Must be flexible to work for varied shifts and overtime as per the business requirement</li><li> Adhere to SOP & Loss Prevention Policies</li><li> Maintain confidentiality of the sales figures to the outside party</li></ul>
<ul><li><p>Are you ready to play a crucial role in an innovative, fast-paced workshop environment?</p><p>Al Futtaim Motors – Toyota is looking for an experienced Workshop Planner to join our team in Ras Al Khaimah.</p><p>As a Workshop Planner, you’ll be the key player in allocating technical jobs to the right technicians, ensuring the seamless alignment of job requirements with technical skillsets. You will be at the heart of workshop operations, ensuring optimal efficiency and timely delivery of vehicles to our customers.</p><br><p><strong>What You Will Do</strong></p><ul><li><p>Job Allocation: Assign jobs to technicians based on their skillsets and job requirements to optimize workflow.</p></li><li><p>Monitor Job Progress: Keep track of the technician planning board and Job Progress Control Board, and report any concerns to the workshop manager.</p></li><li><p>Efficiency & Utilization: Ensure fair distribution of tasks and achieve technician utilization and efficiency targets.</p></li><li><p>FIR Process: Ensure adherence to the Fix It Right (FIR) process to meet performance targets.</p></li><li><p>Timely Job Closure: Ensure allocated jobs are completed within the scheduled time and meet quality standards.</p></li><li><p>Time Clocking: Maintain precise time clocking and escalate issues when necessary.</p></li><li><p>On-Time Vehicle Delivery: Keep the Service Advisor updated on vehicle progress to guarantee on-time delivery.</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong><br>Required Skills to Be Successful</strong></p><ul><li><p>2-3 years of experience as a Workshop Controller or Workshop Planner in an automobile dealership</p></li><li><p>Expertise in allocating jobs to technicians based on their skill level and job requirements</p></li><li><p>Ability to write detailed technical reports</p></li><li><p>Strong communication skills, both written and verbal</p></li></ul><p><strong>About the Team</strong></p><p>You will report directly to the Aftersales Manager, collaborating closely with Technicians and Service Advisors daily. Your role will involve constant communication with various departments, ensuring smooth operation and a high level of customer satisfaction. Your efforts will directly impact the overall success of the workshop and our customer service excellence.</p><br><p><strong>What Equips You for the Role</strong></p><ul><li><p>Diploma in Automobile / Mechanical Engineering</p></li><li><p>Experience as a Diagnostic Technician or equivalent</p></li><li><p>Strong communication skills (both written and verbal)</p></li><li><p>UAE driving license (advantageous but not mandatory)</p></li></ul></li></ul>
<strong>Company Description<br><br></strong>Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.<br><br><strong>Job Description<br><br></strong><ul><li>Ensure safe daily operations within the swimming pool areas by ensuring compliance of all health, safety and fire prevention policies and procedures. </li><li>To undertake training of all time – lifesaving techniques /procedures with special attention in the development of staff, swimming abilities, stamina, strokes, and water awareness. </li><li>Must attend to the need of the guests immediately, serious problems / situations must be reported to direct Lifeguard team leader / Lifeguard Supervisor or to Security Supervisor immediately. </li><li>Strictly follow Lost and found procedure. </li><li>Proper grooming at all times. </li><li>Attend training classes as per schedule. </li><li>Show fullest cooperation and respect within the team and other departments. </li><li> Should be aware of the daily activities and has product knowledge of all the hotel facilities </li><li>Work closely with other departments to ensure effective customer orientated operations. </li><li>Implement duties in line with the Quality standards, Security and Health & Safety requirements and applicable legislations </li><li>Ensure any noticeable variation with regards to the chemical control or clarity of the pool water is reported immediately to the Recreation Supervisor/ Manager and the Engineering Department. </li><li>Ensure the temperature of swimming pool remains consistent and set at the correct temperatures. </li><li>Inform the Lifeguard Supervisor and/or Security Supervisor if valuables are left in the open. Follows standard procedures in handling these similar situations. </li><li>Adhere to the provisions outlined in the Employee Handbook, Disciplinary Code and Rules and Regulations. </li><li>Implement any other duties as assigned by the Security Manager <br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Valid and approved Lifeguard Certification</li><li>Current CPR, AED, and First Aid certifications</li><li>Strong swimming ability with excellent endurance and speed</li><li>Previous lifeguard experience preferred, ideally within a hotel, beach, swimming pool, or waterpark environment</li><li>High level of alertness, vigilance, and responsibility</li><li>Strong observation and emergency response skills</li></ul>
<p><strong>Factory Operations Manager – Joinery Manufacturing</strong></p><p><strong>Ras Al Khaimah, UAE</strong></p><p>We are currently supporting a leading interior fit-out business in the UAE with the appointment of an experienced <strong>Factory Operations Manager</strong> to lead their joinery manufacturing operations.</p><p>Reporting directly to the Managing Director, this is a senior operational leadership role with responsibility for end-to-end factory performance, including production, cost efficiency, quality, workforce management and continuous improvement.</p><p><br></p><p>Key Responsibilities</p><p>• Lead the overall operations of the joinery manufacturing facility, ensuring efficient and high-quality production aligned with project delivery requirements.</p><p>• Develop and implement operational strategies, resource plans and optimised manufacturing workflows to maximise productivity and minimise waste.</p><p>• Drive continuous improvement across production processes, quality standards and factory performance.</p><p>• Manage factory budgets, cost control and productivity performance to support commercial targets and project profitability.</p><p>• Maintain a strong health and safety culture and proactively manage operational risks across the facility.</p><p>• Lead, develop and motivate a high-performing factory workforce, with a focus on capability development, succession planning and employee engagement.</p><p>• Work closely with project, commercial and technical teams to ensure factory output is aligned with project programmes and delivery expectations.</p><p>• Support tendering and business development activities through factory capability presentations, technical input and client engagement.</p><p>• Identify opportunities to enhance factory capacity, introduce new technologies and improve production systems.</p><p>Candidate Requirements</p><p>• Minimum <strong>10+ years' experience</strong> within manufacturing or factory operations.</p><p>• Strong experience within <strong>joinery manufacturing, interior fit-out or a closely related manufacturing environment</strong>.</p><p>• Proven experience managing complex, high-volume and fast-paced factory operations.</p><p>• Strong knowledge of production planning, manufacturing workflows, resource allocation and operational performance management.</p><p>• Commercially astute, with experience managing budgets, productivity, cost control and profitability.</p><p>• Demonstrated success implementing process improvements and increasing production efficiency.</p><p>• Strong leadership experience managing multidisciplinary factory teams.</p><p>• Excellent stakeholder management and communication skills across operational, commercial and senior leadership teams.</p><p>Desirable Experience</p><p>• Lean manufacturing and DFMA principles.</p><p>• Digital production planning or factory tracking systems.</p><p>• FSC, ISO or other manufacturing sustainability standards.</p><p>• Value engineering and factory improvement programmes.</p><p>• Factory expansion, upgrades or multi-site operational leadership.</p><p><br></p><p>This is an excellent opportunity for an experienced manufacturing leader to take ownership of a major joinery operation and play a key role in supporting the delivery of complex interior fit-out projects across the region.</p>
<p><strong>Business Development Manager</strong></p><p><br></p><p> Business Development Manager | Gaming PCs & Workstations | UAE</p><p> Up to AED 30,000 per month + commission</p><p> Ras Al Khaimah, on-site (Dubai or Abu Dhabi considered for the right person)</p><p> A startup build, backed by an established brand</p><p><br></p><p>Most sales roles hand you a territory. This one hands you a market.</p><p><br></p><p>We've partnered with an established UK company that builds high-performance gaming PCs and professional workstations. They're well known at home and are now setting up in the UAE, which means that out here, they're a startup. They need a hungry, hands-on BDM to turn that launch into revenue.</p><p><br></p><p>You'll be on the ground from day one: finding the opportunities, getting in front of decision makers and taking deals from first conversation to close.</p><p><br></p><p><strong>You'll own:</strong></p><p> New business with gaming organisations, esports venues and creators</p><p> Education projects with universities and schools</p><p> Workstation and hardware deals with businesses and government entities</p><p> Relationships with resellers and technology partners</p><p> A real, growing pipeline, with clear forecasts to the leadership team</p><p><br></p><p>This is not a role for a big title and a big team.</p><p><br></p><p>It suits someone with a solid track record who wants to build something from the ground up, and can explain why that excites them. You'll work alongside the technical team to match each customer with the right system, not just the most expensive one.</p><p><br></p><p><strong>We're looking for someone who:</strong></p><p>→ Has around 8 to 15 years in business development or B2B sales, ideally in technology, IT hardware, gaming or consumer electronics</p><p>→ Knows the UAE market and has opened new accounts themselves, not just managed existing ones</p><p>→ Is confident with everyone from technical teams to senior decision makers</p><p>→ Is genuinely into PCs, gaming or technology, and likes understanding how products work</p><p>→ Is self-driven, organised and reliable, the kind of person who turns up on time and follows up without being chased</p><p><br></p><p>Arabic and a UAE driving licence are a plus. Pure distribution or trading backgrounds aren't the fit here. This is about direct selling and building relationships.</p><p><br></p><p>If you want to be the person who builds a brand's presence in the region, and you've got the energy to do it, I'd like to talk.</p><p><br></p><p>Interested? Apply here or message me directly. All conversations are confidential. </p><p><br></p><p><strong>Location:</strong> Ras Al Khaimah, UAE (on-site). Dubai or Abu Dhabi considered for the right person</p><p><strong>Employment type: </strong>Full-time</p><p><br></p><p><strong>Business Development | B2B Sales | IT Hardware | Gaming PCs | Workstations | Esports | Education | Ras Al Khaimah | Dubai | Abu Dhabi | UAE</strong></p>
<p>Commodity Manager – Indirect & Logistics Procurement</p><p><strong>Location:</strong> Al Ghail Industrial Park, Ras Al Khaimah, UAE<br><strong>Department:</strong> Procurement / Supply Chain<br><strong>Experience:</strong> 6–10 Years<br><strong>Employment Type:</strong> Full-Time<br><strong>Industry:</strong> Manufacturing / Supply Chain / Logistics</p><br><p><strong>Job Summary</strong></p><p>The company is seeking an experienced <strong>Commodity Manager – Indirect & Logistics Procurement</strong> to manage strategic sourcing, procurement, and supplier relationships for logistics and transportation services. The role will focus on optimizing logistics costs, negotiating commercial agreements, ensuring transportation efficiency, and supporting the company's manufacturing, import, and export operations.</p><p>The successful candidate will work closely with internal stakeholders and global procurement teams to drive cost savings, improve supplier performance, and ensure compliance with procurement policies and applicable trade regulations.</p><br><p><strong>Key Responsibilities</strong></p><p><strong>Logistics Procurement & Strategic Sourcing</strong></p><ul><li><p>Source, evaluate, and select logistics service providers, including freight forwarders, transport companies, shipping lines, airlines, customs brokers, and third-party logistics (3PL) providers.</p></li><li><p>Obtain quotations, evaluate commercial proposals, and negotiate competitive freight rates, contracts, and service agreements.</p></li><li><p>Issue logistics service contracts in accordance with company procurement policies and procedures.</p></li><li><p>Identify strategic sourcing opportunities and implement logistics cost optimization initiatives.</p></li></ul><p><strong>Transportation & Freight Management</strong></p><ul><li><p>Coordinate domestic and international inbound and outbound transportation by road, sea, air, and courier services.</p></li><li><p>Resolve transportation delays, service escalations, and freight claims in coordination with logistics partners.</p></li><li><p>Identify opportunities to optimize transportation routes, shipment consolidation, and load utilization.</p></li><li><p>Ensure compliance with applicable customs, trade, and transportation regulations.</p></li></ul><p><strong>Supplier & Contract Management</strong></p><ul><li><p>Develop and maintain strong relationships with logistics suppliers, carriers, and service providers.</p></li><li><p>Conduct supplier performance evaluations based on cost, service quality, on-time delivery, and responsiveness.</p></li><li><p>Lead negotiations for annual freight agreements and service contracts.</p></li><li><p>Maintain an approved logistics supplier database and monitor supplier performance.</p></li></ul><p><strong>Cost Control & Reporting</strong></p><ul><li><p>Analyze freight expenditure and logistics costs to identify cost-saving opportunities.</p></li><li><p>Review freight invoices and resolve billing discrepancies.</p></li><li><p>Prepare reports on logistics spending, supplier performance, on-time delivery, and procurement savings.</p></li><li><p>Support annual logistics budgeting, forecasting, and cost-control activities.</p></li></ul><p><strong>Cross-Functional Collaboration</strong></p><ul><li><p>Coordinate with Procurement, Production, Planning, Warehouse, Sales, Customer Service, and Finance teams to ensure smooth logistics operations.</p></li><li><p>Collaborate with global teams to standardize processes and improve supply chain efficiency.</p></li><li><p>Contribute to continuous improvement initiatives across procurement and logistics operations.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Required Skills & Expertise</p><ul><li><p>Strong experience in logistics procurement, strategic sourcing, and freight management.</p></li><li><p>Expertise in transportation management across air, sea, and road freight.</p></li><li><p>Proven vendor evaluation, commercial negotiation, and contract management skills.</p></li><li><p>Knowledge of import/export operations, Incoterms, international shipping, and customs documentation.</p></li><li><p>Experience managing freight forwarders, customs brokers, carriers, and 3PL providers.</p></li><li><p>Strong understanding of logistics cost analysis, budgeting, and procurement savings.</p></li><li><p>Proficiency in Microsoft Excel and data analysis.</p></li><li><p>Excellent communication, negotiation, analytical, and problem-solving skills.</p></li></ul><p>Experience Requirements</p><ul><li><p>6–10 years of relevant experience in logistics procurement, freight forwarding, transportation management, import/export operations, or vendor and contract management.</p></li><li><p>Strong exposure to international shipping, freight rate negotiations, supplier agreements, and logistics cost optimization.</p></li><li><p>Experience working with cross-functional and global teams is preferred.</p></li><li><p>Knowledge of Transportation Management Systems (TMS), trade compliance, and supply chain planning will be an advantage.</p></li></ul><p>Educational Qualifications</p><ul><li><p>Bachelor's degree in Supply Chain Management, Logistics, Business Administration, Engineering, Commerce, or an equivalent discipline.</p></li><li><p>An MBA or postgraduate diploma in Supply Chain Management or Procurement is preferred.</p></li></ul>
<strong>Job Location:<br><br></strong>Anantara Mina Al Arab Ras Al Khaimah Resort<br><br>Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.<br><br>Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.<br><br>Escape to Ras Al Khaimah for beach, desert, and mountain adventures. The northernmost emirate of the UAE, Ras Al Khaimah enjoys a more tranquil rhythm, yet is only 45 minutes from Dubai. Anantara Mina Al Arab Ras Al Khaimah Resort offers overwater luxury on the Arabian Gulf in a pristine eco-sanctuary.<br><br>Nature lovers will relish the open terrain of Ras Al Khaimah. From balmy waters to golden shorelines to rugged desert, adventure abounds. Charter a yacht and sail off into the sunset. Ride across rolling dunes and conquer the mountain peak of Jebel Jais.<br><br>We are seeking an experienced <strong>People & Culture Manager</strong> to join our People & Culture team.<br><br>Reporting to the <strong>Director of People & Culture</strong>, this role will support the execution of the resort's people strategy while overseeing key HR operations across the employee lifecycle. The successful candidate will partner closely with department leaders to drive talent acquisition, workforce planning, employee engagement, performance management, learning and development, succession planning, and team member welfare initiatives.<br><br><strong>Key Responsibilities<br><br></strong><ul><li>Support the Director of People & Culture in delivering the resort's People & Culture strategy and objectives.</li><li>Partner with department heads on manpower planning, recruitment, talent development, and organisational effectiveness.</li><li>Lead recruitment, onboarding, employee relations, performance management, and succession planning processes.</li><li>Drive employee engagement initiatives, recognition programmes, and action plans arising from team member surveys.</li><li>Support learning and development initiatives, leadership development programmes, and career progression opportunities.</li><li>Ensure compliance with UAE Labour Law, company policies, and Minor Hotels standards.</li><li>Oversee visa coordination, accommodation standards, employee welfare programmes, and related team member services.</li><li>Monitor HR metrics, payroll processes, and workforce planning to support operational requirements.</li><li>Foster a positive workplace culture that promotes engagement, inclusion, development, and high performance.</li><li>Act as a trusted partner to operational leaders, providing guidance and support on all people-related matters.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Previous experience as a People & Culture Manager, Assistant Director of HR, or senior HR professional within a luxury hotel or resort environment.</li><li>Strong knowledge of UAE Labour Law and hospitality HR practices.</li><li>Proven experience in recruitment, employee relations, engagement, learning and development, and performance management.</li><li>Excellent interpersonal, leadership, and stakeholder management skills.</li><li>Passion for creating exceptional team member experiences and developing future talent.<br><br></li></ul>Not the right fit? Set up email alerts as new job postings become available that meet your interest!
<p>We are currently recruiting an experienced Senior MEP Quantity Surveyor to join a growing team in Ras Al Khaimah. This is an excellent opportunity for an experienced MEP QS who has a strong background in cost estimating, quantity take-offs and MEP commercial management and is looking to join an established construction and fit-out business in the UAE.</p><br><p>The Role Reporting directly to the MEP Manager, you will be responsible for preparing accurate and detailed cost estimates for MEP elements across construction projects, while working closely with project teams, subcontractors and suppliers.</p><br><p><strong>What you'll be doing</strong></p><br><ul><li><p>Preparing detailed cost estimates for MEP works</p></li><li><p>Reviewing and interpreting drawings, specifications and project requirements</p></li><li><p>Conducting detailed material take-offs and quantity surveys</p></li><li><p>Analysing project requirements and identifying cost-saving opportunities</p></li><li><p>Preparing estimation reports and supporting commercial documentation</p></li><li><p>Coordinating with Project Managers, Site Engineers and subcontractors</p></li><li><p>Reviewing MEP requirements to ensure accurate pricing and scope coverage</p></li><li><p>Providing technical and commercial support to project teams</p></li><li><p>Ensuring compliance with company estimation standards and procedures</p></li><li><p>Supporting effective cost management throughout the project lifecycle</p></li></ul><p><strong>Desired Candidate Profile</strong></p>0