Management Information Systems - Dubai UAE

<p>Job Description: - Manage end-to-end application projects, including requirements gathering, RFP preparation, solution design, UAT, implementation, go-live, and transition to support, ensuring successful digital transformation initiatives. - Coordinate with software vendors, system integrators, and managed service providers to ensure quality delivery, SLA compliance, effective release management, and optimal application performance. - Collaborate with business stakeholders, architects, and internal IT teams to translate business requirements into technology solutions that enhance user experience and operational efficiency. - Establish and maintain IT governance standards by supporting audits, monitoring compliance, managing IT risks, overseeing change management, and tracking IT performance. - Support enterprise applications, system integrations, APIs, data flows, testing, documentation, and continuous enhancements to ensure alignment with the organization's digital transformation roadmap.</p><p>Qualifications: - Minimum 6–10 years of experience managing enterprise IT applications and delivering end-to-end implementation projects within large or multi-site organizations. - Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field; familiarity with Azure/AWS, SQL, Power BI, Jira, Confluence, Agile/Waterfall/ITIL methodologies. PMP or ITIL certification is an advantage. - Strong knowledge of enterprise applications (ERP, CRM, POS, HRMS, Finance, Loyalty, or Guest Management Systems), system integrations, APIs, IT governance, digital transformation, and stakeholder management. - Demonstrated experience managing software vendors, system integrators, and managed service providers while ensuring SLA compliance.</p>

<p>We are seeking a Systems Architect, MBSE to join a pioneering aerospace programme based in Dubai. This is an opportunity to establish the Model Based Systems Engineering (MBSE) architecture that will underpin the development of a next generation aircraft platform and integrated sovereign mission system. Working alongside Chief Engineers and multidisciplinary engineering teams, you will define the SysML architecture, modelling standards and governance that support engineering activities throughout the product lifecycle. You will translate high level system decisions into scalable, well governed models that enable efficient development, integration and certification. Key Responsibilities: • Define the overall MBSE architecture and modelling framework. • Develop Level 1 and Level 2 SysML architecture models. • Establish modelling standards, governance and best practices. • Create operational architectures and functional decompositions. • Define interface modelling strategies across complex systems. • Support systems engineering activities from concept through certification. • Collaborate closely with Chief Engineers and multidisciplinary engineering teams. • Ensure model consistency, scalability and traceability throughout the programme. • Support the implementation and continuous improvement of MBSE toolchains.</p><p>We are looking for an experienced Systems Architect with extensive knowledge of Model Based Systems Engineering and SysML within complex aerospace or similarly regulated engineering environments. Essential Requirements: • Significant experience leading MBSE architecture on complex engineering programmes. • Advanced knowledge of SysML and MBSE methodologies. • Experience defining model structures, viewpoints and governance frameworks. • Strong systems engineering background. • Experience translating complex system architectures into scalable engineering models. • Excellent communication and stakeholder management skills. • Ability to work effectively across multidisciplinary engineering teams. Preferred Qualifications: • Bachelor's or Master's degree in Systems Engineering, Aerospace Engineering or a related discipline. • Experience within aerospace, defence or similarly safety critical industries. • Experience with SysML profile customisation. • Experience implementing MBSE toolchains. • Knowledge of aircraft certification or regulated product development.</p>

<p>Guildhall is representing a leading construction and contracting company delivering large-scale building and infrastructure projects across the region. We are seeking an experienced Head of IT & Digital Transformation to lead the company's technology strategy, oversee enterprise IT operations, strengthen cybersecurity, and drive digital transformation initiatives across both corporate functions and project sites. The successful candidate will oversee IT infrastructure, enterprise applications, cybersecurity, construction technology, AI adoption, governance, and digital transformation programmes that improve collaboration, productivity, and decision-making across the organisation. Key Responsibilities: Technology Strategy & Digital Transformation - Develop and implement the company's IT strategy aligned with business objectives. - Lead digital transformation initiatives across corporate departments and construction projects. - Establish technology roadmaps that support operational excellence and business growth. - Manage annual IT budgets, technology investments, and strategic planning. IT Infrastructure & Operations - Oversee corporate networks, cloud environments, servers, telecommunications, and end-user computing. - Standardise IT infrastructure across offices, project sites, and regional operations. - Ensure high availability, performance, and reliability of all critical business systems. - Manage disaster recovery, backup strategies, and business continuity planning. Cybersecurity - Develop and implement enterprise-wide cybersecurity policies and best practices. - Oversee endpoint protection, firewalls, identity and access management, and network security. - Lead vulnerability management, penetration testing, and cyber incident response. - Promote cybersecurity awareness and compliance throughout the organisation. Enterprise Applications - Manage and optimise Microsoft 365, ERP systems, CRM platforms, document management systems, and business intelligence solutions. - Ensure seamless integration and performance of enterprise applications that support business and project operations. - Drive continuous improvement of digital workflows and system capabilities. Construction Technology - Lead the implementation and optimisation of construction technology platforms. - Support BIM workflows, digital project controls, mobile field reporting, digital QA/QC systems, drone and reality capture technologies, IoT solutions, and smart construction initiatives. - Collaborate with project teams to improve project delivery through technology innovation. Artificial Intelligence & Automation - Identify and implement AI-driven solutions to improve operational efficiency. - Drive initiatives including document automation, proposal generation, contract analysis, knowledge management, predictive reporting, AI assistants, and workflow automation. - Evaluate emerging technologies that enhance productivity and business intelligence. Vendor & Technology Management - Manage relationships with IT vendors, software providers, and managed service partners. - Negotiate technology contracts, software licensing, and hardware procurement. - Monitor vendor performance and ensure compliance with service level agreements. Governance & Compliance - Develop and maintain IT governance frameworks, policies, and technology standards. - Ensure compliance with cybersecurity, privacy, software licensing, and data protection regulations. - Support internal and external audits while maintaining best-practice IT governance. Leadership & Team Development - Lead and develop the internal IT function. - Manage external consultants and specialist technology providers. - Build a high-performing technology team focused on innovation, service excellence, and continuous improvement.</p><p>- Bachelor's Degree in Computer Science, Information Technology, Information Systems, Engineering, or a related discipline. - Professional certifications such as Microsoft Azure, Cisco, ITIL, PMP, CISSP, or equivalent are highly desirable. - 8–15 years of progressive IT experience. Minimum 5 years in a leadership or management role. - Proven experience within the construction or contracting industry. - Demonstrated success leading enterprise-wide digital transformation initiatives. - Strong knowledge of Microsoft Azure cloud technologies. - Extensive Microsoft 365 administration experience. - Advanced networking, infrastructure, cloud, and virtualisation expertise. - Strong understanding of cybersecurity frameworks and enterprise security. - Experience implementing and managing ERP systems. - Proficiency with Power BI, Microsoft Power Platform, SharePoint Online, and enterprise collaboration platforms. Preferred Experience - Building Information Modelling (BIM) technologies. - Construction platforms such as Procore, Autodesk Construction Cloud, Oracle Primavera P6, or similar. - Artificial Intelligence implementation within enterprise environments - ISO 27001 standards and information security governance. - VMware or Hyper-V virtualisation platforms.</p>

<p>Guildhall is representing a leading construction and contracting company delivering large-scale building and infrastructure projects across the region. We are seeking an experienced Head of IT & Digital Transformation to lead the company's technology strategy, oversee enterprise IT operations, strengthen cybersecurity, and drive digital transformation initiatives across both corporate functions and project sites. The successful candidate will oversee IT infrastructure, enterprise applications, cybersecurity, construction technology, AI adoption, governance, and digital transformation programmes that improve collaboration, productivity, and decision-making across the organisation. Key Responsibilities: Technology Strategy & Digital Transformation - Develop and implement the company's IT strategy aligned with business objectives. - Lead digital transformation initiatives across corporate departments and construction projects. - Establish technology roadmaps that support operational excellence and business growth. - Manage annual IT budgets, technology investments, and strategic planning. IT Infrastructure & Operations - Oversee corporate networks, cloud environments, servers, telecommunications, and end-user computing. - Standardise IT infrastructure across offices, project sites, and regional operations. - Ensure high availability, performance, and reliability of all critical business systems. - Manage disaster recovery, backup strategies, and business continuity planning. Cybersecurity - Develop and implement enterprise-wide cybersecurity policies and best practices. - Oversee endpoint protection, firewalls, identity and access management, and network security. - Lead vulnerability management, penetration testing, and cyber incident response. - Promote cybersecurity awareness and compliance throughout the organisation. Enterprise Applications - Manage and optimise Microsoft 365, ERP systems, CRM platforms, document management systems, and business intelligence solutions. - Ensure seamless integration and performance of enterprise applications that support business and project operations. - Drive continuous improvement of digital workflows and system capabilities. Construction Technology - Lead the implementation and optimisation of construction technology platforms. - Support BIM workflows, digital project controls, mobile field reporting, digital QA/QC systems, drone and reality capture technologies, IoT solutions, and smart construction initiatives. - Collaborate with project teams to improve project delivery through technology innovation. Artificial Intelligence & Automation - Identify and implement AI-driven solutions to improve operational efficiency. - Drive initiatives including document automation, proposal generation, contract analysis, knowledge management, predictive reporting, AI assistants, and workflow automation. - Evaluate emerging technologies that enhance productivity and business intelligence. Vendor & Technology Management - Manage relationships with IT vendors, software providers, and managed service partners. - Negotiate technology contracts, software licensing, and hardware procurement. - Monitor vendor performance and ensure compliance with service level agreements. Governance & Compliance - Develop and maintain IT governance frameworks, policies, and technology standards. - Ensure compliance with cybersecurity, privacy, software licensing, and data protection regulations. - Support internal and external audits while maintaining best-practice IT governance. Leadership & Team Development - Lead and develop the internal IT function. - Manage external consultants and specialist technology providers. - Build a high-performing technology team focused on innovation, service excellence, and continuous improvement.</p><p>- Bachelor's Degree in Computer Science, Information Technology, Information Systems, Engineering, or a related discipline. - Professional certifications such as Microsoft Azure, Cisco, ITIL, PMP, CISSP, or equivalent are highly desirable. - 8–15 years of progressive IT experience. Minimum 5 years in a leadership or management role. - Proven experience within the construction or contracting industry. - Demonstrated success leading enterprise-wide digital transformation initiatives. - Strong knowledge of Microsoft Azure cloud technologies. - Extensive Microsoft 365 administration experience. - Advanced networking, infrastructure, cloud, and virtualisation expertise. - Strong understanding of cybersecurity frameworks and enterprise security. - Experience implementing and managing ERP systems. - Proficiency with Power BI, Microsoft Power Platform, SharePoint Online, and enterprise collaboration platforms. Preferred Experience - Building Information Modelling (BIM) technologies. - Construction platforms such as Procore, Autodesk Construction Cloud, Oracle Primavera P6, or similar. - Artificial Intelligence implementation within enterprise environments - ISO 27001 standards and information security governance. - VMware or Hyper-V virtualisation platforms.</p>

<p>Job Description: - Manage end-to-end application projects, including requirements gathering, RFP preparation, solution design, UAT, implementation, go-live, and transition to support, ensuring successful digital transformation initiatives. - Coordinate with software vendors, system integrators, and managed service providers to ensure quality delivery, SLA compliance, effective release management, and optimal application performance. - Collaborate with business stakeholders, architects, and internal IT teams to translate business requirements into technology solutions that enhance user experience and operational efficiency. - Establish and maintain IT governance standards by supporting audits, monitoring compliance, managing IT risks, overseeing change management, and tracking IT performance. - Support enterprise applications, system integrations, APIs, data flows, testing, documentation, and continuous enhancements to ensure alignment with the organization's digital transformation roadmap.</p><p>Qualifications: - Minimum 6–10 years of experience managing enterprise IT applications and delivering end-to-end implementation projects within large or multi-site organizations. - Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field; familiarity with Azure/AWS, SQL, Power BI, Jira, Confluence, Agile/Waterfall/ITIL methodologies. PMP or ITIL certification is an advantage. - Strong knowledge of enterprise applications (ERP, CRM, POS, HRMS, Finance, Loyalty, or Guest Management Systems), system integrations, APIs, IT governance, digital transformation, and stakeholder management. - Demonstrated experience managing software vendors, system integrators, and managed service providers while ensuring SLA compliance.</p>

<p><strong>Position:</strong> IT Manager<br><strong>Location:</strong> Dubai, UAE<br><strong>Employment Type:</strong> Full-time<br><strong>Experience:</strong> 10+ Years<br><strong>Working Days:</strong> 6 Days a Week<br><strong>Gender:</strong> Open to All<br></p><p><strong>About the Role</strong></p><p>We are looking for an experienced <strong>IT Manager</strong> to lead and oversee the organization's IT infrastructure, systems, network, cybersecurity, and technology operations. The ideal candidate will have extensive experience in managing enterprise IT environments, ensuring business continuity, implementing technology solutions, and leading high-performing IT teams.</p><br><p><strong>Key Responsibilities</strong></p><ul><li><p>Manage the organization's overall IT infrastructure, including servers, networks, cloud environments, and end-user support.</p></li><li><p>Lead and mentor the IT team while ensuring smooth day-to-day IT operations.</p></li><li><p>Develop, implement, and enforce IT policies, procedures, and security standards.</p></li><li><p>Monitor system performance, troubleshoot technical issues, and ensure maximum uptime.</p></li><li><p>Oversee cybersecurity initiatives, data protection, backup, and disaster recovery planning.</p></li><li><p>Manage Active Directory, Microsoft 365, virtualization, storage, and network infrastructure.</p></li><li><p>Plan and execute IT projects, including system upgrades, migrations, and digital transformation initiatives.</p></li><li><p>Manage IT budgets, software licensing, hardware procurement, and vendor relationships.</p></li><li><p>Ensure compliance with organizational policies, cybersecurity standards, and industry best practices.</p></li><li><p>Collaborate with management and business units to identify technology requirements and recommend effective IT solutions.</p></li><li><p>Maintain documentation of IT systems, processes, and infrastructure.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Required Qualifications</strong></p><ul><li><p>Bachelor's Degree in Computer Science, Information Technology, Computer Engineering, or a related discipline.</p></li><li><p><strong>Minimum 10 years of experience</strong> in IT Infrastructure, Systems Administration, or IT Operations.</p></li><li><p>At least <strong>3–5 years of experience in an IT leadership or managerial role</strong>.</p></li><li><p>Strong hands-on experience with:</p><ul><li><p>Windows & Linux Server Administration</p></li><li><p>Microsoft 365 & Active Directory</p></li><li><p>Azure and/or AWS Cloud Platforms</p></li><li><p>VMware / Hyper-V Virtualization</p></li><li><p>LAN/WAN, Firewalls, VPN, Switches & Routers</p></li><li><p>Cybersecurity, Endpoint Protection & Network Security</p></li><li><p>Backup & Disaster Recovery Solutions</p></li></ul></li><li><p>Experience with ERP systems (SAP, Oracle, Microsoft Dynamics, etc.) will be an advantage.</p></li></ul><p><strong>Preferred Skills</strong></p><ul><li><p>Strong leadership and team management abilities.</p></li><li><p>Excellent analytical, troubleshooting, and problem-solving skills.</p></li><li><p>Strong communication and stakeholder management skills.</p></li><li><p>Ability to manage multiple IT projects simultaneously.</p></li><li><p>Certifications such as <strong>ITIL, PMP, MCSE, CCNA/CCNP, Azure Administrator, AWS Solutions Architect, CISSP</strong>, or equivalent will be an added advantage.</p></li></ul>

<p>Position Title: IT Director Employment Type: Full Time Salary: depending on experience and qualifications plus family benefits Job Location: Dubai, UAE About the Client: A globally iconic F&B giant with a rapidly expanding, high-volume footprint across the UAE Job Description: • Lead strategic innovation projects, deploying next-generation mobile applications, automated self-ordering kiosks, loyalty systems, and next-level digital payment ecosystems • Take full ownership of point-of-sale (POS) infrastructures, drive-thru tech, kitchen automation systems, and third-party delivery aggregator integrations to maximize operational efficiency and revenue • Build, scale, and govern enterprise data architectures and business intelligence dashboards and empower data-driven decisions through advanced analytics, customer insights, and predictive AI modeling • Ensure absolute uptime, peak performance, and high availability across all corporate networks, cloud platforms, and core ERP environments • Manage the technology project portfolio from blueprint to rollout and oversee capital and operational budgets (CAPEX/OPEX), calculate project ROI, and lead critical vendor negotiations and SLA frameworks</p><p>• Male, 45 years old and below; with A minimum of 8 years of progressive IT experience, featuring at least 5 years in a senior IT leadership capacity. • Proven experience navigating high-volume, multi-unit retail networks is essential. Candidates from Quick Service Restaurants (QSR), Food & Beverage, Retail, or Hospitality are highly preferred • Bachelor’s degree in Computer Science, IT, or Information Systems; An MBA or technology-related Master’s Degree is highly preferred • Industry certifications such as PMP, ITIL, CISSP, CISM, TOGAF, or enterprise Cloud credentials (AWS, Azure, Google Cloud) are added advantage • Comprehensive familiarity with enterprise ERP systems (SAP, Oracle, or Microsoft Dynamics), advanced data analytics, and modern IT Service Management (ITSM) frameworks </p>

<p>Position Title: IT Director Employment Type: Full Time Salary: up to 25,000 AED inclusive depending on experience and qualifications plus family benefits Job Location: Dubai, UAE About the Client: A globally iconic F&B giant with a rapidly expanding, high-volume footprint across the UAE Job Description: - Lead strategic innovation projects, deploying next-generation mobile applications, automated self-ordering kiosks, loyalty systems, and next-level digital payment ecosystems - Take full ownership of point-of-sale (POS) infrastructures, drive-thru tech, kitchen automation systems, and third-party delivery aggregator integrations to maximize operational efficiency and revenue - Build, scale, and govern enterprise data architectures and business intelligence dashboards and empower data-driven decisions through advanced analytics, customer insights, and predictive AI modeling - Ensure absolute uptime, peak performance, and high availability across all corporate networks, cloud platforms, and core ERP environments - Manage the technology project portfolio from blueprint to rollout and oversee capital and operational budgets (CAPEX/OPEX), calculate project ROI, and lead critical vendor negotiations and SLA frameworks</p><p>Qualifications: - Male, 45 years old and below; with A minimum of 8 years of progressive IT experience, featuring at least 5 years in a senior IT leadership capacity. - Proven experience navigating high-volume, multi-unit retail networks is essential. Candidates from Quick Service Restaurants (QSR), Food & Beverage, Retail, or Hospitality are highly preferred - Bachelor’s degree in Computer Science, IT, or Information Systems; An MBA or technology-related Master’s Degree is highly preferred - Industry certifications such as PMP, ITIL, CISSP, CISM, TOGAF, or enterprise Cloud credentials (AWS, Azure, Google Cloud) are added advantage - Comprehensive familiarity with enterprise ERP systems (SAP, Oracle, or Microsoft Dynamics), advanced data analytics, and modern IT Service Management (ITSM) frameworks How to Apply: Send your CV in word format to: FNBOPSJOBS2021 GMAIL DOT COM and use “IT Director ” as email subject Most important screening questions: 1. Do you have experience leading IT operations and digital transformation within a multi-unit Retail, QSR, F&B, or Hospitality business? If yes, please briefly describe the scale of operations and your key responsibilities. 2. Have you managed technologies such as POS systems, self-ordering kiosks, loyalty platforms, drive-thru technology, kitchen automation, or third-party delivery integrations? Which systems have you worked with, and what were your key achievements? 3. Have you held a senior IT leadership role with responsibility for ERP systems (SAP, Oracle, or Microsoft Dynamics), cloud infrastructure, IT budgets (CAPEX/OPEX), and technology project delivery? Please share the size of the team and budget you managed.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a skilled and proactive *IT System Administrator &amp; Technical Support Specialist* to manage our local network infrastructure, oversee domain administration, and provide reliable technical support to our team. The ideal candidate will be responsible for setting up and maintaining our local server (On-Premises Server), ensuring data security, and troubleshooting daily technical issues to maintain seamless business operations. ## Key Responsibilities &amp; Duties ### 1. Server &amp; Network Management * *Local Server Setup &amp; Maintenance:* Design, configure, and maintain the company’s local server (On-Premises), ensuring high availability, performance, and data storage management. * *Domain &amp; Identity Administration:* Manage the company domain, Active Directory (AD) or Azure AD, user accounts, permissions, and group policies. * *Network Infrastructure:* Set up and manage local network components, including routers, switches, firewalls, Wi-Fi access points, and VPNs for secure remote access. * *Backup &amp; Recovery:* Implement and monitor regular data backup schedules and disaster recovery plans for the local server and critical data. ### 2. Technical Team Support (Helpdesk) * *End-User Support:* Provide prompt technical assistance and troubleshooting for team members regarding hardware, software, operating systems (Windows/Mac), and network connectivity. * *Workstation Deployment:* Prepare, configure, and deploy laptops, desktops, and peripheral devices (printers, scanners) for new hires and existing staff. * *Software Management:* Install, update, and license business-critical software, email clients, and collaboration tools. ### 3. IT Security &amp; Maintenance * *System Security:* Implement antivirus solutions, firewall rules, and security patches to protect the local server and endpoints from cyber threats. * *Hardware Maintenance:* Conduct routine hardware inspections and upgrades to prevent system downtime. * *IT Asset Management:* Maintain an accurate inventory of all IT hardware, software licenses, and credentials. ## Job Requirements &amp; Qualifications * *Education:* Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field. * *Experience:* 4–6 years of experience in IT Support, Network Administration, or System Administration. * *Technical Skills:* * Strong experience with server operating systems (Windows Server 2019/2022 or Linux). * Solid understanding of *Active Directory, DNS, DHCP, and Domain Management*. * Hands-on experience setting up and configuring *Local Servers (NAS, SAN, or RAID configurations)*. * Good knowledge of networking protocols, firewalls, and routing. * *Certifications (Preferred but not mandatory):* CCNA, CompTIA Network+/Security+, MCSA, or Microsoft 365 Certified. * *Soft Skills:* Excellent problem-solving skills, strong communication skills, patience in dealing with non-technical staff, and ability to prioritize tasks.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>### 3. IT Security &amp; Maintenance * *System Security:* Implement antivirus solutions, firewall rules, and security patches to protect the local server and endpoints from cyber threats. * *Hardware Maintenance:* Conduct routine hardware inspections and upgrades to prevent system downtime. * *IT Asset Management:* Maintain an accurate inventory of all IT hardware, software licenses, and credentials. ## Job Requirements &amp; Qualifications * *Education:* Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field. * *Experience:* 4–6 years of experience in IT Support, Network Administration, or System Administration. * *Technical Skills:* * Strong experience with server operating systems (Windows Server 2019/2022 or Linux). * Solid understanding of *Active Directory, DNS, DHCP, and Domain Management*. * Hands-on experience setting up and configuring *Local Servers (NAS, SAN, or RAID configurations)*. * Good knowledge of networking protocols, firewalls, and routing. * *Certifications (Preferred but not mandatory):* CCNA, CompTIA Network+/Security+, MCSA, or Microsoft 365 Certified. * *Soft Skills:* Excellent problem-solving skills, strong communication skills, patience in dealing with non-technical staff, and ability to prioritize tasks.</p><p></p></section>

<ul><li>Provide first-line support for hardware, software, and network-related issues via phone, email and in-person</li><li>Diagnose and fix issues of end user systems related to Operating Systems, Internet Browsers (ie. Explorer), MS Office & MS products (Word, Excel, PowerPoint, Outlook etc.), Local Area Network connectivity, Wireless connectivity, First Level Hardware diagnosis, Printing issues, Software Installation, PC relocation and minor changes, Peripheral device connectivity or device driver</li><li>Manage and maintain IT assets, including computers, printers, and other peripheral devices</li><li>Install, upgrade and configure operating systems and software applications, ensuring compliance with the company policies</li><li>Monitor software licensing and provide necessary updates for compliance and security</li><li>Assist in maintaining network connectivity, including troubleshooting connectivity issues and performing basic network configuration</li><li>Conduct routine system and network monitoring to identify and resolve potential issues before they impact users</li><li>Support larger IT projects as needed, providing input and assistance during implementation</li><li>Collaborate with other IT teams to identify trends and improve infrastructure and service delivery</li><li>Monitor system screens for error messages or alerts</li><li>Ensure uninterrupted system operation</li><li>Ensure industry and local physical security processes are followed</li><li>Ensure schedules finish on time to meet service level agreements</li><li>Log errors and resolutions to prevent system bottlenecks</li><li>Close incident records within defined timeline</li><li>Determine severity and prioritization classification for the Incident</li><li>Identify/associate related incidents</li><li>Initiate Request for Change (RFC) record, if needed</li><li>Manage Incidents to resolution</li><li>Perform Incident diagnostics</li><li>Resolve incidents and restore service</li><li>Conduct root cause analysis</li><li>Coordinate problem resolution</li><li>Determine need for additional resources and assign to correct service provider</li><li>Develop innovative solutions</li><li>Escalate issues to ensure proper sense of urgency / resource allocation</li><li>Perform full system and data back-ups of all required data and architecture</li><li>Manage user accounts on the system</li><li>Perform regular system checks and housekeeping</li><li>Repair/update hardware, software and operating systems</li><li>Install / configure application software</li><li>Effectively and efficiently troubleshoot system problems</li><li>Consistently fix system problems with minimal downtime</li><li>Proactively identify system upgrades to enhance the services offered to the client</li><li>Analyse/review Request and determine if escalation is needed</li><li>Apply ITIL framework</li><li>Determine severity and prioritization classification for the Request</li><li>Escalate issues to ensure proper sense of urgency / resource allocation</li><li>Manage Requests end-to-end, from Request registration, routing, recording/documentation, rejection and un-routing</li><li>Work collaboratively with organizational peers</li><li>Monitor and resolve all ticket escalations within your area of responsibility</li><li>Establish strong relationships with the client and their leadership by following through on requests, resolving escalations and providing status in a consistent and timely manner</li><li>Understand and practice information security fundamentals covering confidentiality, integrity and availability of information in SIBCA organization</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor’s Degree in Computer Engineering, Computer Science or a relevant field</li><li>MCSE or CCNA certifications preferred</li><li>Good understanding of MS Windows 7 and other Microsoft client operating systems</li><li>Working and conceptual knowledge of networking basics</li><li>Ability to manage end users’ expectations and keep them satisfied</li><li>Excellent team worker</li><li>Proficient (Read, Write, Speak) in English</li></ul>

<p><strong>Overview</strong></p><p>We are seeking a motivated IT professional for an internship-based role within our dynamic technology team in Dubai, UAE.&nbsp;</p><p>This opportunity is ideal for a university graduate with 5 to 10 years of related experience who is pursuing hands-on experience in information technology within a corporate environment.&nbsp;</p><p>The role provides exposure to a broad range of IT disciplines and offers a pathway to develop practical skills, contribute to meaningful projects, and advance within a technology-driven organization.</p><p>&nbsp;</p><p><strong>Company Information</strong></p><p>Our company is a forward-thinking leader in the [industry/sector], dedicated to delivering innovative solutions and exceptional service to our clients.&nbsp;</p><p>We foster a collaborative culture that values initiative, continuous learning, and professional growth. Based in Dubai, we operate across multiple markets and maintain a strong focus on technology-enabled efficiency and reliability.</p><p>&nbsp;</p><p><strong>Key Responsibilities and Duties</strong></p><ul><li>Assist with daily IT operations, including hardware and software troubleshooting, user support, and incident resolution in alignment with service level agreements.</li><li>Support network and system administration tasks, such as monitoring, backups, patch management, and security hygiene under supervision.</li><li>Participate in the deployment, configuration, and maintenance of IT infrastructure, including endpoints, servers, and cloud services.</li><li>Collaborate with cross-functional teams to gather requirements, document processes, and contribute to project planning and execution.</li><li>Contribute to IT project tasks, testing, and documentation, ensuring adherence to internal standards and regulatory requirements.</li><li>Assist in the management of IT assets, inventory, and license compliance.</li><li>Support cybersecurity initiatives by following established policies, reporting anomalies, and aiding awareness activities.</li><li>Develop technical skills through hands-on practice and participation in training programs and mentorship sessions.</li></ul><p>&nbsp;</p><p><strong>Qualifications and Requirements</strong></p><ul><li>Bachelor’s degree in Information Technology, Computer Science, or a related field.</li><li>5 to 10 years of relevant experience in IT roles, preferably within corporate environments or internships that included practical system support.</li><li>Residence in or relocation to Dubai, UAE, with eligibility to work in the region.</li><li>Solid understanding of operating systems (Windows, Linux), networking fundamentals, and IT hardware.</li><li>Familiarity with cloud platforms (e.g., AWS, Azure, or GCP) and basic scripting is a plus.</li><li>Strong problem-solving abilities, attention to detail, and effective communication skills.</li><li>Ability to work collaboratively in a team, manage time effectively, and handle multiple tasks simultaneously.</li></ul><p>&nbsp;</p><p><strong>Required Skills</strong></p><ul><li>Technical Troubleshooting</li><li>Active Directory and Windows/Linux administration</li><li>Networking basics (LAN/WAN, VPN, firewalls)</li><li>IT Service Management concepts and ticketing tools</li><li>Cloud services and virtualization concepts</li><li>Scripting or automation basics (PowerShell, Bash, or Python) preferred</li><li>Cybersecurity awareness and risk mitigation practices</li><li>Strong written and verbal communication</li></ul><p>&nbsp;</p><p><strong>Benefits and Perks</strong></p><ul><li>Competitive internship stipend and potential for full-time opportunities</li><li>Mentorship from experienced IT professionals</li><li>Hands-on experience with modern IT infrastructure and cloud environments</li><li>Professional development, training programs, and opportunities for certification</li><li>Employees and family health insurance options</li><li>Collaborative and inclusive workplace culture in Dubai</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Provide desktop, laptop, printer, mobile device, and general computer support.</p></li><li><p>Install, configure, maintain, and troubleshoot Windows computers and related equipment.</p></li><li><p>Provide basic network support, including Wi-Fi, internet connectivity, routers, switches, and network troubleshooting.</p></li><li><p>Support audio and video systems, televisions, projectors, screens, microphones, speakers, cameras, and video conferencing equipment.</p></li><li><p>Set up and support online and hybrid meetings using Microsoft Teams, Zoom, Google Meet, and similar platforms.</p></li><li><p>Install, configure, and support Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.</p></li><li><p>Support email, calendars, file sharing, cloud storage, and collaboration applications.</p></li><li><p>Prepare meeting rooms and equipment before important meetings and events.</p></li><li><p>Provide support for smart devices, home-office systems, and connected equipment where required.</p></li><li><p>Coordinate with the central IT team and external suppliers when advanced support is needed.</p></li><li><p>Maintain documentation of devices, configurations, passwords, warranties, and technical issues in accordance with company policies.</p></li><li><p>Ensure strict confidentiality when handling the CEO’s devices, accounts, files, communications, and personal information.</p></li><li><p>Travel between designated locations and remain available for urgent technical support when required.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Diploma or bachelor’s degree in Information Technology, Computer Science, Electronics, or a related field.</p></li><li><p>Practical experience in IT technical support, desktop support, or executive IT support.</p></li><li><p>Good knowledge of computer hardware, operating systems, networking, Wi-Fi, and internet troubleshooting.</p></li><li><p>Experience with audio-visual equipment and video conferencing systems.</p></li><li><p>Experience with Microsoft 365 and Microsoft Office applications.</p></li><li><p>Familiarity with Microsoft Teams, Zoom, Google Meet, and other meeting platforms.</p></li><li><p>Good written and spoken English. Arabic language skills would be an advantage.</p></li><li><p>Valid UAE driving license is strongly preferred.</p></li><li><p>Ability to travel between different locations as required.</p></li><li><p>Professional appearance, patience, flexibility, discretion, and strong problem-solving skills.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>· Develop and enforce endpoint security policies and procedures to ensure compliance with industry standards and regulatory requirements. · Provide guidance on security best practices to other IT and network teams. · Implement security solutions to safeguard against malware, ransomware, and other security threats. · Implement and manage endpoint protection solutions to safeguard against malware, ransomware, and other security threats. · Lead end-to-end security projects covering design, implementation, testing, and documentation · Designs, presents, troubleshoots, and implements cloud infrastructure compliance and/or privacy solutions for architecture within Microsoft 365 and Microsoft Azure products · Designs, documents and creates Microsoft 365 solution integrations for security and compliance · Perform proof of concept testing of new security technologies to evaluate their effectiveness and feasibility. · Design and implement data loss prevention (DLP) and encryption solutions to protect sensitive information stored in cloud platforms. Partner with GRC (Governance, Risk, and Compliance) teams to address security audit findings and implement remediation plans.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field; advanced degrees are a plus.</li><li>Minimum of 3-5 years of relevant experience in information security or a related technology field.</li><li>Certifications such as CISSP, CISM, CEH, or Security+ are highly desirable to validate expertise.</li><li>Experience in working with security frameworks like NIST, ISO 27001, or PCI DSS demonstrates a strong foundation in security standards.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Monitor security alerts and investigate potential incidents, distinguishing between false positives and genuine threats to safeguard organizational assets.</li><li>Conduct vulnerability assessments and penetration testing to identify weaknesses in systems and applications before malicious actors can exploit them.</li><li>Develop and implement security policies and procedures, ensuring alignment with industry best practices and regulatory compliance.</li><li>Respond to security incidents by containing, eradicating, and recovering compromised systems, minimizing impact and restoring normal operations.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Possess a Bachelor's degree in Computer Science, Information Security, or a related field, providing a strong theoretical foundation.</p></li><li><p>Hold relevant certifications such as CompTIA Security+, CISSP, or CEH, demonstrating validated expertise in information security principles.</p></li><li><p>Have 2-5 years of progressive experience in cybersecurity roles, with a proven track record of protecting digital assets.</p></li><li><p>Demonstrate proficiency in network security concepts, including TCP/IP, firewalls, VPNs, and routing protocols.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>We are seeking an experienced <strong>Senior Fraud Management Solution Implementation Lead</strong> with over 10 years of expertise in implementing enterprise-scale digital fraud prevention solutions. The ideal candidate will lead the end-to-end implementation of a Fraud Management System operating in prevention mode, with a strong focus on behavioral biometrics, real-time fraud detection, and digital channel protection. This role requires hands-on experience across solution design, configuration, integration, testing, deployment, and post-implementation optimization.</p><p>Key Responsibilities:</p><ul><li><p>Lead the end-to-end implementation of enterprise Fraud Management Systems, covering solution design, configuration, system integration, testing, deployment, and production rollout.</p></li><li><p>Design and implement real-time fraud prevention frameworks, including rule engines, decisioning workflows, transaction monitoring, and risk-based authentication across digital banking channels.</p></li><li><p>Drive the integration and optimization of behavioral biometrics and device intelligence solutions such as <strong>ThreatMetrix</strong>, <strong>BioCatch</strong>, <strong>Sardine</strong>, or equivalent platforms to strengthen fraud detection capabilities.</p></li><li><p>Collaborate with Fraud Risk, Fraud Analytics, Investigations, Digital Banking, IT, Architecture, Infrastructure, and Project Management teams to ensure successful solution delivery and alignment with business objectives.</p></li><li><p>Configure and fine-tune fraud detection rules, scoring models, and decision strategies to improve fraud detection rates while minimizing false positives.</p></li><li><p>Support system integration with core banking, digital channels, payment platforms, authentication systems, and other enterprise applications.</p></li><li><p>Conduct solution testing, user acceptance testing (UAT), production validation, and post-implementation monitoring to ensure system stability and effectiveness.</p></li><li><p>Analyze fraud trends, customer behavior, and transaction data to continuously optimize fraud prevention strategies using data-driven insights.</p></li><li><p>Prepare implementation documentation, technical specifications, deployment plans, and operational handover documentation.</p></li><li><p>Provide regular updates and strategic recommendations to senior stakeholders on fraud risks, solution performance, implementation progress, and control effectiveness.</p></li><li><p>Ensure adherence to regulatory requirements, information security standards, and industry best practices in fraud risk management.</p></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in Computer Science, Information Technology, Engineering, Cybersecurity, or a related discipline. A Master's degree is an advantage.</p></li><li><p>Minimum <strong>10 years of experience</strong> in fraud management, fraud technology implementation, or digital fraud prevention within the banking or financial services sector.</p></li><li><p>Proven experience delivering end-to-end implementations of enterprise Fraud Management Systems.</p></li><li><p>Hands-on experience with behavioral biometrics and digital identity solutions such as <strong>ThreatMetrix</strong>, <strong>BioCatch</strong>, <strong>Sardine</strong>, or similar fraud prevention platforms.</p></li><li><p>Strong knowledge of real-time fraud detection, fraud decisioning, transaction monitoring, risk scoring, device fingerprinting, and user behavior analytics.</p></li><li><p>Experience with solution configuration, system integration, testing, production deployment, and implementation support.</p></li><li><p>Strong analytical and data interpretation skills with the ability to optimize fraud detection models and business rules.</p></li><li><p>Experience working with APIs, system integrations, enterprise applications, and digital banking platforms.</p></li><li><p>Excellent stakeholder management, communication, and project coordination skills.</p></li><li><p>Experience working in Agile and enterprise transformation environments is preferred.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Develop and maintain high-performance, scalable applications using the .NET framework, specifically focusing on Advent's wealth management platform.</li><li>Integrate Advent's proprietary systems with other financial data sources and client applications through robust API development.</li><li>Design and implement complex database solutions, optimizing for performance and data integrity within the Advent environment.</li><li>Troubleshoot and resolve intricate technical issues within the Advent platform, ensuring minimal disruption to wealth management operations.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in Computer Science, Information Technology, or a related field.</p></li><li><p>Proven experience (5+ years) developing enterprise-level applications with C# and the .NET framework.</p></li><li><p>Hands-on experience with Advent's wealth management software suite (e.g., APX, Geneva, Axys).</p></li><li><p>Strong understanding of financial instruments, portfolio management, and wealth management workflows.</p></li></ul><p></p></section>

<p>Position Title: IT Infrastructure and Administration Lead Employment Type: Full Time Salary: Up to 12,000 AED depending on experience and qualifications plus competitive family benefits Benefits: Duty meals, annual education & airline ticket allowance, medical insurance, and family visa sponsorship Job Location: Dubai About the Client: The UAE's premier hospitality management organization, overseeing some of the region's most iconic golf clubs and lifestyle destinations Job Description: • Lead the planning, design, and delivery of enterprise IT infrastructure projects, overseeing the full project lifecycle from requirements gathering, RFP development, solution design, implementation, testing, and transition to managed operations. • Manage and optimize enterprise infrastructure environments, including cloud platforms (Azure/AWS), servers, networks, storage, virtualization, and cybersecurity, ensuring high availability, scalability, performance, and business continuity across multiple locations. • Collaborate with enterprise architects, application teams, business stakeholders, and project managers to deliver secure, scalable, and future-ready infrastructure solutions that align with organizational objectives and digital transformation initiatives. • Oversee Managed Service Providers (MSPs), system integrators, and technology vendors, ensuring SLA compliance, governance, technical quality, cost optimization, and successful execution of infrastructure projects and operational support. • Drive infrastructure governance, compliance, and continuous improvement by supporting disaster recovery, business continuity, risk management, infrastructure monitoring, documentation, and technology roadmaps while promoting operational excellence and innovation. </p><p>• Bachelor's Degree in Information Technology, Computer Science, or a related discipline, with 5+ years of experience in IT Infrastructure, Platform Engineering, or enterprise IT environments. • With proven experience managing IT infrastructure projects, cloud platforms (Azure/AWS), networking, cybersecurity, and enterprise infrastructure solutions; Strong background working with Managed Service Providers (MSPs), system integrators, and third-party vendors, ensuring successful project delivery and SLA compliance. • Hands-on experience supporting enterprise-scale infrastructure initiatives, including cloud migration, disaster recovery, IT governance, and infrastructure lifecycle management. • Excellent analytical, communication, and stakeholder management skills, with the ability to collaborate across cross-functional teams in a fast-paced, multi-site environment.</p>

<ul><li><p><strong>Core Data Management Expertise</strong></p><p>Candidates should demonstrate proven consulting and implementation experience across several of the following areas:</p><ul><li><p>Enterprise Data Governance framework design and operationalization</p></li><li><p>Current-state and Data Management maturity assessments, gap analysis, and improvement roadmaps</p></li><li><p>Data Quality frameworks, dimensions, business rules, controls, scorecards, monitoring, root-cause analysis, and remediation planning</p></li><li><p>Metadata Management, including business glossaries, data dictionaries, data catalogues, lineage, ownership, and stewardship</p></li><li><p>Master Data Management (MDM), reference data, Golden Record, matching, survivorship, deduplication, and authoritative data sources</p></li><li><p>Enterprise Data Modelling, including conceptual and logical models</p></li><li><p>Data classification, privacy, security, risk, retention, and regulatory compliance</p></li><li><p>Data exchange and interoperability, including APIs, data contracts, integration standards, and cross-system data flows</p></li><li><p>Data strategy, operating models, annual roadmaps, KPIs, governance controls, risk registers, and executive reporting</p></li><li><p>Development of policies, standards, procedures, SOPs, governance playbooks, and formal documentation suitable for organizational approval</p></li></ul><br><p><strong>Emerging and Strategic Capabilities</strong></p><p>Priority should be given to candidates who can support emerging Digital Dubai requirements, particularly:</p><ul><li><p><strong>AI-ready data</strong>, including data readiness assessments, fitness-for-purpose and quality for AI, metadata, lineage and provenance, ownership, privacy-by-design, and ongoing governance</p></li><li><p><strong>Dubai Registers and authoritative data sources</strong>, including register governance, ownership models, unified definitions, Data Quality, metadata, unique identifiers, interoperability, and single-source-of-truth principles</p></li><li><p><strong>Government-wide data exchange</strong>, including entity onboarding, data inventory and prioritization, classification, metadata onboarding, data contracts, compliance monitoring, and ongoing data maintenance</p></li><li><p><strong>Automation of Data Management controls</strong>, including automated profiling, validation, Data Quality monitoring, workflow tracking, and management dashboards</p></li><li><p>Experience translating strategies and frameworks into practical operating models, implementation roadmaps, governance controls, measurable KPIs, and sustainable operational processes</p></li><li><p>Ability to bridge <strong>business, governance, policy, and technical teams</strong>, rather than being limited to either policy documentation or technical implementation alone</p></li></ul><br><p><strong>Government and Stakeholder Experience</strong></p><p>The preferred candidate should have:</p><ul><li><p>Strong experience in government, public-sector, regulated, or complex federated environments</p></li><li><p>Experience working across multiple entities and coordinating business owners, data owners, stewards, legal, compliance, information security, architecture, engineering, and platform teams</p></li><li><p>Ability to facilitate workshops, achieve stakeholder alignment, present recommendations to senior leadership, and manage competing priorities</p></li><li><p>Strong executive writing, presentation, negotiation, advisory, and change-management skills</p></li><li><p>Experience building internal capability through structured knowledge transfer, training, governance playbooks, and mentoring</p></li></ul><br><p><strong>Preferred Frameworks, Certifications, and Tools</strong></p><p>Preference may be given to candidates with:</p><ul><li><p>CDMP, DCAM, Certified Data Governance Professional, Certified Data Quality Professional, or equivalent professional credentials</p></li><li><p>Practical knowledge of <strong>DAMA-DMBOK, DCAM, ISO 8000</strong>, and recognized Data Management maturity or governance frameworks</p></li><li><p>Experience with enterprise Data Governance, Data Quality, metadata, or data catalogue platforms such as <strong>Ataccama, Collibra, Alation, Informatica, or equivalent platforms</strong></p></li><li><p>Working knowledge of SQL, data profiling, Power BI or Tableau, and modern data platforms</p></li><li><p>Project or programme management certification or experience, such as <strong>PMP</strong>, particularly for candidates who have led or managed enterprise-wide data transformation initiatives</p></li></ul><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Candidates should meet the qualification and experience requirements specified in the attached job analysis form:</p><ul><li><p><strong>Master’s degree</strong> in Data Management, Information Technology, Computer Science, Information Systems, Data Science, Statistics, or another closely related discipline, with approximately <strong>10–13 years of total experience</strong>, including <strong>8–10 years of relevant Data Management experience</strong> and <strong>2–3 years of supervisory or lead experience</strong>; or</p></li><li><p><strong>Bachelor’s degree</strong> in a relevant discipline, with approximately <strong>12–15 years of total experience</strong>, including <strong>9–11 years of relevant experience</strong> and <strong>3–4 years of supervisory or lead experience</strong>.</p></li><li><p>Strong professional communication capability is required. <strong>Arabic and English capability is strongly preferred</strong>, particularly for candidates expected to prepare governance documentation and engage with government stakeholders.</p></li></ul></li></ul><br><p>Data Governance Data Quality SQL</p>

<p>We are looking for an IT Support Staff member to assist with the installation, maintenance, and troubleshooting of computer systems and IT equipment. Freshers may apply.</p> <p>Responsibilities:</p> <p>Provide technical support for hardware, software, and network issues.<br /> Install and configure computers, printers, and other IT equipment.<br /> Troubleshoot system problems and resolve user inquiries.<br /> Perform routine maintenance and software updates.<br /> Maintain IT records and support daily operations.</p> <p>CANDIDATES CAN SEND THEIR CV TO E MAIL : psinfo1990@gmail.com</p>

<p>We are looking for an IT Support Staff member to assist with the installation, maintenance, and troubleshooting of computer systems and IT equipment. Freshers may apply.</p> <p>Responsibilities:</p> <p>Provide technical support for hardware, software, and network issues.<br /> Install and configure computers, printers, and other IT equipment.<br /> Troubleshoot system problems and resolve user inquiries.<br /> Perform routine maintenance and software updates.<br /> Maintain IT records and support daily operations.</p> <p>CANDIDATES CAN SEND THEIR CV TO E MAIL : psinfo1990@gmail.com</p>