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<p>Commercial & Operations Executive – Pharmaceutical Industry</p><p>Location: Dubai, UAE</p><p>Industry: Pharmaceutical / Healthcare</p><p>We are looking for a Commercial Coordinator with experience in the pharmaceutical industry to support our commercial, regulatory, logistics, warehouse, and financial activities. The ideal candidate should have good knowledge of pharmaceutical products and UAE market requirements, with strong coordination, follow-up, and organizational skills.</p><p>Key Responsibilities</p><ul><li><p>Coordinate customer enquiries, quotations, orders, and deliveries for pharmaceutical products.</p></li><li><p>Prepare and follow up on commercial offers, purchase orders, and sales orders.</p></li><li><p>Coordinate with customers and suppliers regarding pricing, product availability, lead times, and orders.</p></li><li><p>Support pharmaceutical tenders, registrations, and customer requirements.</p></li><li><p>Coordinate Import Permit (IP) applications and follow up on approvals and shipment clearance.</p></li><li><p>Support Tatmeen activities and related pharmaceutical shipment requirements.</p></li><li><p>Coordinate with Regulatory, customs, freight forwarders, and logistics providers to ensure smooth shipment clearance.</p></li><li><p>Follow up on international pharmaceutical shipments, customs clearance, and delivery schedules.</p></li><li><p>Coordinate local transportation and deliveries to customers.</p></li><li><p>Maintain and monitor pharmaceutical warehouse stock and inventory records.</p></li><li><p>Follow up on stock levels, slow-moving, short-dated, and near-expiry pharmaceutical products.</p></li><li><p>Support FEFO/stock rotation and minimize product expiry and financial losses.</p></li><li><p>Work with the commercial team to maximize sales and commercial benefit from available stock.</p></li><li><p>Coordinate with the warehouse team for receiving, dispatching, and stock reconciliation.</p></li><li><p>Follow up with customers on outstanding payments and receivables.</p></li><li><p>Coordinate with Finance regarding invoices, payments, supplier commitments, and cash-flow requirements.</p></li><li><p>Maintain accurate records of customers, suppliers, products, orders, stock, shipments, and payments.</p></li><li><p>Prepare commercial, inventory, shipment, and financial reports for management.</p></li><li><p>Coordinate between Commercial, Regulatory, Procurement, Warehouse, Logistics, and Finance teams.</p></li><li><p>Follow up and resolve issues affecting pharmaceutical orders, shipments, stock, payments, or customer deliveries.</p></li></ul><p>Requirements</p><ul><li><p>Bachelor’s degree in Pharmacy, Business, Supply Chain, Logistics, or a related field.</p></li><li><p>Pharmaceutical industry experience is required.</p></li><li><p>Experience with UAE pharmaceutical Import Permits, Tatmeen, shipment clearance, and warehouse operations is an advantage.</p></li><li><p>Good knowledge of MS Office, particularly Excel.</p></li><li><p>Strong communication, coordination, and follow-up skills.</p></li><li><p>Good organizational and time-management skills.</p></li><li><p>Strong attention to detail.</p></li><li><p>Ability to manage multiple tasks and coordinate with different stakeholders.</p></li><li><p>Good English communication skills.</p></li></ul><p>The role is ideal for a pharmaceutical professional with strong commercial and operational coordination skills who can manage activities across the full cycle — from order and regulatory requirements through shipment, inventory, delivery, and payment follow-up.</p><p><strong>Desired Candidate Profile</strong></p><p>+5 years experience ( UAE )</p><p>Male candidates ( preferred ) </p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li>Handle vehicle imports and export customs documentation.</li><li>Ensure all operations follow local automotive regulations.</li><li>Manage shipping lines, transport companies, and port authorities.</li><li>Monitor vehicle shipments from origin to showroom floor.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Advanced proficiency in Dubai Trade and Mirsal II (Dubai Customs).</p></li><li><p>Deep understanding of VCC (Vehicle Clearance Certificate) generation and RTA transferring processes.</p></li><li><p>Fluency in Arabic & English language reading & writing.</p></li><li><p>Background in automotive logistics within the UAE.</p></li><li><p>Knowledge of Microsoft Office and other Software Systems.</p></li><li><p>Only those who see themselves meet the above criteria shall submit their; CV, Educational Credentials, Experience Certificates, Copy of Passport & UAE ID.</p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li>Managing the entire Air freight operation team</li><li>Receive pre-alerts/routing orders/bookings from customers</li><li>Monitor ATA/ETA with airlines/forwarders/DNATA and ensure freight has arrived as per schedule</li><li>Coordinate with clients regarding freight clearance instructions</li><li>Coordinate with the origin station/Customer support for any discrepancy on shipping documents</li><li>Ensure online Bill of Entries are processed on time</li><li>Ensure import arrival notices are dispatched to clients well in advance</li><li>Coordinate with the transporter to ensure that the cargo is delivered</li><li>Prepare and follow up on all documents</li><li>Follow up with the customer's network for the original documents</li><li>Inform the customer of the shipment status</li><li>Coordinate with the clearance team for the collection of the delivery order from Airlines/Dnata</li><li>Coordinate with Transport Department/Vendors for delivery of shipments/proof of delivery</li><li>Relay information to origin offices if the shipment not cleared within 2 days</li><li>Coordinate with third parties, sales and finance to meet operational requirements</li><li>Resolve issues regarding cargo shortage/damage/claims</li><li>Receiving cash/cheque from customers regarding clearance shipment/delivery order collection and accounting the same to Finance</li><li>Managing messengers</li><li>Ensure accurate invoicing is done on a timely/daily basis and all supporting documents are attached with the invoices, as per the client requirements</li><li>Ensure billing is 100% accurate</li><li>Ensure timely resolution of any discrepancy in invoicing</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Experience in managing a team</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong><u>Warehouse Coordination:</u></strong></p><ul><li><p>Schedule deliveries to avoid congestion in the warehouse area.</p></li><li><p>Inspect received products and sign the quality form. </p></li><li><p>Notify the Procurement & Logistics teams upon product arrival at the warehouse.</p></li><li><p>Create Item Received (IR) entries in NetSuite following product receipt.</p></li><li><p>Prepare Delivery Orders based on Sales Orders </p></li><li><p>Coordinate demo deliveries with the Sales team. </p></li><li><p>Coordinate with Warehouse Assistants to ensure proper product storage and segregation.</p></li><li><p>Track the movement of products in and out of the warehouse to prevent misplacement and ensure accurate inventory management. </p></li><li><p>Ensure products are available in the correct quantities and notify of any product arrivals/removals, and shortages. <br><br><br><strong><u>Inventory Check:</u></strong></p></li><li><p>Assist with periodic stock inventory checks and report products nearing expiry to ensure system accuracy and prevent inventory discrepancies. .</p></li><li><p>Conduct physical checks of expired products and verify against the Quality Inspection Form. </p></li></ul><p><br><br></p><p><strong><u>Clearance:</u></strong></p><ul><li><p>Receive products from clearance, local purchases, or demo returns, and report to Sales Coordinators with the supporting documents. -</p></li><li><p>File all LPOs received with all clearance documents accurately. - </p></li><li><p>Prepare Delivery Notes and Invoices based on LPO details.<br>
<br><br></p></li></ul><p><strong><u>Sales Coordination:</u></strong></p><ul><li><p>Manage calls from the Sales team, customers, and suppliers, providing required information.</p></li><li><p>Prepare and upload sales return and internal sales adjustment documents along with supporting files in NetSuite.</p></li><li><p>Coordinate with Warehouse Assistants to prepare products for shipment according to Sales Orders and ensure proper loading onto the vehicle. </p></li></ul><p><br><br></p><p><strong><u>Transportation:</u></strong></p><ul><li><p>Ensure timely delivery and promptly notify the Line Manager of any delays. </p></li><li><p>Obtain signed Delivery Notes and Invoices from drivers, ensuring all necessary documentation is provided. </p></li></ul><p><br><br><br></p><p><strong><u>Admin:</u></strong></p><ul><li><p>Assist the Finance Department with necessary documentation.</p></li><li><p>Address urgent matters and ensure all requirements are fulfilled.</p></li><li><p>Maintain a clean and safe warehouse environment for all employees. </p></li></ul><p><br><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Proficiency In MS Office Suite<br>Time Management<br>Organizational Skills<br>Attention to Detail </p><p></p></section>
<p>Job Overview</p><p>We are seeking an experienced <strong>Logistics cum Sales Officer</strong> to generate new business, achieve sales targets and coordinate end-to-end logistics activities.</p><p>The role combines sales and customer-development responsibilities with operational coordination across transportation, warehousing, freight forwarding, customs clearance and shipment delivery. The successful candidate will manage customer requirements from initial enquiry and quotation through order closure and final delivery.</p><p>Role Purpose</p><p>Develop new business opportunities, convert enquiries into confirmed orders and coordinate logistics services to ensure timely delivery, customer satisfaction and achievement of sales targets.</p><p>Key Accountabilities</p><p>1. Business Development and Sales</p><ul><li><p>Identify and develop new business opportunities in logistics, transportation and supply-chain services.</p></li><li><p>Generate leads and approach potential customers across the UAE.</p></li><li><p>Build and maintain a qualified sales pipeline.</p></li><li><p>Conduct customer meetings and site visits.</p></li><li><p>Achieve monthly and annual sales targets.</p></li><li><p>Conduct market research to identify potential customers, competitors and industry trends.</p></li><li><p>Promote transportation, warehousing, freight and related logistics services.</p></li></ul><p>2. Quotations and Order Closure</p><ul><li><p>Understand customers’ logistics, transportation and warehousing requirements.</p></li><li><p>Prepare quotations, proposals and commercial offers.</p></li><li><p>Follow up on submitted quotations and proposals until order closure.</p></li><li><p>Coordinate the preparation of contracts and service agreements.</p></li><li><p>Negotiate pricing and commercial terms with customers and vendors.</p></li><li><p>Ensure quotations consider operational cost, service scope, delivery requirements and commercial margin.</p></li><li><p>Obtain the required internal approvals before confirming commercial commitments.</p></li></ul><p>3. Customer Relationship Management</p><ul><li><p>Build and maintain strong relationships with customers, clients and business partners.</p></li><li><p>Respond promptly to customer enquiries and service requests.</p></li><li><p>Provide customers with shipment, delivery and order-status updates.</p></li><li><p>Handle complaints and coordinate timely solutions.</p></li><li><p>Support customer retention and repeat business.</p></li><li><p>Maintain accurate records of customer interactions and follow-ups in the CRM system.</p></li></ul><p>4. Logistics and Transportation Coordination</p><ul><li><p>Coordinate end-to-end logistics activities, including transportation, warehousing and shipment movement.</p></li><li><p>Arrange cargo collection, loading, storage, dispatch and final delivery.</p></li><li><p>Monitor shipment schedules and ensure timely movement of goods.</p></li><li><p>Liaise with freight forwarders, shipping lines, customs brokers and transport providers.</p></li><li><p>Follow up on delays and coordinate corrective action.</p></li><li><p>Ensure customer requirements are clearly communicated to service providers and internal teams.</p></li><li><p>Verify service completion and supporting delivery documents.</p></li></ul><p>5. Import, Export and Customs Coordination</p><ul><li><p>Coordinate import and export documentation.</p></li><li><p>Follow up with customs brokers on clearance activities.</p></li><li><p>Ensure shipping and clearance documents are accurate and complete.</p></li><li><p>Obtain required documents from customers, vendors and shipping partners.</p></li><li><p>Track customs-clearance status and resolve documentation gaps.</p></li><li><p>Maintain proper records of shipment and clearance documents.</p></li><li><p>Ensure compliance with applicable UAE customs and trade requirements.</p></li></ul><p>6. Warehousing and Inventory Coordination</p><ul><li><p>Coordinate with warehouse teams regarding stock and cargo availability.</p></li><li><p>Track incoming and outgoing inventory movements.</p></li><li><p>Confirm cargo readiness before dispatch or delivery.</p></li><li><p>Coordinate loading, unloading and storage requirements.</p></li><li><p>Follow up on stock discrepancies, damaged goods or delivery shortages.</p></li><li><p>Ensure accurate communication between customers, warehouse teams and transport providers.</p></li></ul><p>7. Reporting and System Management</p><ul><li><p>Maintain accurate records of sales and logistics activities using ERP and CRM systems.</p></li><li><p>Update leads, quotations, customer interactions, orders and shipment status.</p></li><li><p>Prepare sales forecasts and pipeline reports.</p></li><li><p>Prepare logistics and monthly performance reports.</p></li><li><p>Monitor sales conversion, delivery performance and customer complaints.</p></li><li><p>Maintain complete supporting documents for invoicing and operational closure.</p></li></ul><p>8. Internal Coordination and Compliance</p><ul><li><p>Coordinate with Operations, Warehouse, Finance, Procurement and Customer Service teams.</p></li><li><p>Ensure smooth order processing and operational handover.</p></li><li><p>Support invoicing by submitting complete delivery and service documents.</p></li><li><p>Follow company policies, UAE regulations and applicable safety standards.</p></li><li><p>Escalate commercial, operational or compliance risks when necessary.</p></li><li><p>Maintain high service quality while achieving sales targets.</p></li></ul><p>Key Performance Indicators</p><ul><li><p>Monthly sales-target achievement.</p></li><li><p>Revenue generated.</p></li><li><p>Number of new customers acquired.</p></li><li><p>Sales conversion rate.</p></li><li><p>Qualified pipeline value.</p></li><li><p>Gross margin achieved.</p></li><li><p>Quotation-to-order conversion.</p></li><li><p>On-time shipment and delivery rate.</p></li><li><p>Customer-retention rate.</p></li><li><p>Complaint-resolution time.</p></li><li><p>Documentation accuracy.</p></li><li><p>Forecast and reporting accuracy.</p></li></ul><p>Functional Boundaries</p><p>The Role Owns</p><ul><li><p>Lead generation and customer prospecting.</p></li><li><p>Customer meetings and requirement gathering.</p></li><li><p>Quotation and proposal preparation.</p></li><li><p>Sales follow-up and order closure.</p></li><li><p>Customer communication.</p></li><li><p>Sales-pipeline updates.</p><ul><li><p>Shipment and logistics coordination.</p></li></ul></li><li><p>ERP and CRM record updates.</p></li><li><p>Sales and logistics reporting.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications and Experience</p><ul><li><p>Bachelor’s degree or diploma in Logistics, Supply Chain Management, Business Administration or a related field.</p></li><li><p><strong>5–10 years of UAE experience</strong> in logistics, supply chain, transportation, freight forwarding or B2B sales.</p></li><li><p>Proven experience in customer acquisition and sales-target achievement.</p></li><li><p>Practical experience in transportation, warehousing and shipment coordination.</p></li><li><p>Knowledge of import/export documentation and customs-clearance processes.</p></li><li><p>Experience preparing quotations, proposals and commercial offers.</p></li><li><p>Valid UAE driving licence.</p></li><li><p>Willingness to travel across the UAE for customer meetings and business-development activities.</p></li></ul><p>Language Requirements</p><ul><li><p>Fluency in <strong>Arabic and English is mandatory</strong>.</p></li><li><p>Strong verbal and written communication skills in both languages.</p></li></ul><p>Required Skills and Competencies</p><ul><li><p>Logistics and supply-chain coordination.</p></li><li><p>B2B sales and lead generation.</p></li><li><p>Commercial negotiation and pricing.</p></li><li><p>Customer relationship management.</p></li><li><p>Transportation and freight coordination.</p></li><li><p>Import/export documentation.</p></li><li><p>Customs-clearance follow-up.</p></li><li><p>Quotation and proposal preparation.</p></li><li><p>Sales forecasting and pipeline management.</p></li><li><p>Customer complaint handling.</p></li><li><p>Problem-solving and time management.</p></li><li><p>Proficiency in Microsoft Office.</p></li><li><p>Working knowledge of ERP and CRM systems.</p></li><li><p>Ability to manage sales and logistics priorities simultaneously.</p></li></ul><p>Candidate Profile</p><p>The ideal candidate will combine strong sales capability with practical logistics experience. The candidate should be able to generate leads, prepare commercially viable quotations, close customer orders and coordinate logistics services through final delivery.</p><p>The role requires strong UAE market knowledge, fluency in Arabic and English, a valid UAE driving licence and the ability to work effectively with customers, service providers and internal departments.</p>
<br><p>We are looking for a proactive and organised Shipping Executive / Logistics Coordinator to manage the company’s international import operations and GCC export shipments.</p><p>The ideal candidate will have hands-on experience coordinating shipments from international suppliers into the UAE and managing exports from the UAE to Saudi Arabia and other GCC countries, including shipping documentation, customs clearance, freight forwarding and delivery coordination.</p><ul><li><p>Manage international imports from suppliers across Asia, Europe, China, India and other global markets.</p></li><li><p>Coordinate GCC exports from the UAE.</p></li><li><p>Manage shipments from booking and documentation through to customs clearance and final delivery.</p></li><li><p>Liaise with international suppliers, freight forwarders, shipping lines, airlines, customs brokers, clearing agents and transport companies.</p></li><li><p>Prepare and verify commercial invoices, packing lists, Bills of Entry, Certificates of Origin, shipping documents, Airway bills and other customs documentation.</p></li><li><p>Handle customs declarations through Dubai Trade / Mirsal II and relevant Free Zone portals.</p></li><li><p>Coordinate UAE Mainland and Free Zone import/export procedures.</p></li><li><p>Track shipments and proactively follow up on delays, customs issues and documentation discrepancies.</p></li><li><p>Coordinate GCC cross-border transportation and ensure timely delivery.</p></li><li><p>Maintain accurate records of all import, export, customs and shipping documentation.</p></li><li><p>Obtain and compare freight quotations and support cost-effective shipping solutions.</p></li><li><p>Coordinate courier and express shipments with DHL, FedEx, UPS and other providers.</p></li><li><p>Work closely with purchasing, sales, warehouse, finance and inventory teams.</p></li><li><p>Prepare shipment status and logistics reports for management.</p></li><li><p>Ensure all shipping activities comply with UAE, GCC and applicable international trade and customs requirements.</p></li><li><p>Identify opportunities to improve shipping processes, reduce costs and minimise delays.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>3–5 years’ experience in shipping, logistics, international imports and GCC exports.</p></li><li><p>Strong hands-on experience with international import shipments.</p></li><li><p>Experience managing UAE-to-GCC exports, particularly Saudi Arabia.</p></li><li><p>Good knowledge of UAE customs clearance and import/export procedures.</p></li><li><p>Experience with Dubai Trade / Mirsal II and Free Zone procedures.</p></li><li><p>Good understanding of GCC customs and cross-border documentation.</p></li><li><p>Experience working with freight forwarders, shipping lines, airlines and clearing agents.</p></li><li><p>Strong documentation, coordination and organisational skills.</p></li><li><p>Good communication, negotiation and problem-solving abilities.</p></li><li><p>Proficient in MS Office, particularly Excel and Word.</p></li><li><p>Ability to manage multiple shipments and meet tight deadlines.</p></li><li><p>UAE driving licence is an advantage.</p></li></ul><p><strong>Preferred</strong></p><ul><li><p>Experience exporting to Saudi Arabia and other GCC countries.</p></li><li><p>Knowledge of Free Zone and Mainland customs procedures.</p></li><li><p>Experience with shipment tracking systems/techniques.</p></li><li><p>Good understanding of international shipping terms, including Incoterms.</p></li></ul><br><p>We are looking for someone who is hands-on, organised and detail-oriented, with the ability to independently manage international imports and GCC exports from documentation and booking through to customs clearance and final delivery.</p>
<br><p>A. Export Freight & Shipment Coordination</p><ul><li><p>Manage end-to-end export shipments for flexible packaging products.</p></li><li><p>Coordinate <strong>FCL/LCL, sea freight, air freight and road freight</strong> shipments as required.</p></li><li><p>Obtain freight quotations from freight forwarders and shipping lines.</p></li><li><p>Compare freight rates, transit times and service levels and recommend suitable options.</p></li><li><p>Arrange container bookings based on shipment requirements.</p></li><li><p>Coordinate container availability, loading schedules and dispatch.</p></li><li><p>Monitor vessel schedules, ETD, ETA and transshipment details.</p></li><li><p>Track shipments until delivery at the destination.</p></li><li><p>Follow up with freight forwarders, shipping lines and transporters to ensure timely movement of cargo.</p></li><li><p>Escalate shipment delays, documentation issues or operational problems to the Logistics Manager.</p><br></li></ul><p>B. Export Documentation</p><ul><li><p>Prepare, verify and coordinate export shipping documents including:</p></li><li><p>Commercial Invoice</p></li><li><p>Packing List</p></li><li><p>Certificate of Origin</p></li><li><p>Bill of Lading (B/L)</p></li><li><p>Shipping Instructions</p></li><li><p>Delivery Order, where applicable</p></li><li><p>Export Declaration</p></li><li><p>VGM</p></li><li><p>Certificate/other customer-specific documents</p></li><li><p>Review draft B/Ls and coordinate corrections before final release.</p></li><li><p>Ensure all export documents are accurate and submitted within required timelines.</p></li><li><p>Coordinate with customers and overseas agents regarding documentation requirements.</p></li><li><p>Maintain complete shipment files and records for audit and future reference.</p><br></li></ul><p>C. Freight Forwarder & Shipping Line Coordination</p><ul><li><p>Maintain regular communication with nominated and approved freight forwarders.</p></li><li><p>Coordinate with shipping lines for vessel schedules, bookings and container availability.</p></li><li><p>Negotiate/obtain competitive freight rates where applicable.</p></li><li><p>Monitor freight forwarder performance and service levels.</p></li><li><p>Verify freight invoices against agreed quotations and shipment details.</p></li><li><p>Coordinate resolution of freight discrepancies, additional charges and claims.</p></li><li><p>Monitor potential <strong>demurrage, detention and storage charges</strong> and take preventive action.</p><br></li></ul><p>D. Customs & Clearance Coordination</p><ul><li><p>Coordinate with customs clearance agents for export clearance.</p></li><li><p>Ensure all documents required for customs clearance are available on time.</p></li><li><p>Follow up on customs declarations, inspections and shipment release.</p></li><li><p>Coordinate with transporters for container movement and gate-in/gate-out activities.</p></li><li><p>Ensure compliance with UAE export procedures and company requirements.</p><br></li></ul><p>E. Internal Coordination</p><ul><li><p>Coordinate with <strong>Sales/Customer Service</strong> regarding shipment requirements and customer delivery schedules.</p></li><li><p>Coordinate with <strong>Production & Planning</strong> to confirm production readiness.</p></li><li><p>Coordinate with <strong>Warehouse</strong> for finished goods availability, picking and loading.</p></li><li><p>Coordinate with <strong>QA/QC</strong> for quality-related export documentation where required.</p></li><li><p>Coordinate with <strong>Finance</strong> regarding freight invoices, customer documentation and shipment-related payments.</p></li><li><p>Ensure shipment plans are aligned with customer commitments.</p><br></li></ul><p>F. Container Loading & Dispatch</p><ul><li><p>Coordinate container allocation and loading schedules with the warehouse team.</p></li><li><p>Ensure correct quantity, product specifications and packing details before dispatch.</p></li><li><p>Verify container numbers, seal numbers and loading details.</p></li><li><p>Ensure loading documentation is completed accurately.</p></li><li><p>Coordinate timely dispatch of containers to the port/terminal.</p></li><li><p>Maintain records of container and shipment details.</p><br></li></ul><p>G. Shipment Tracking & Reporting</p><ul><li><p>Maintain an updated <strong>Export Shipment Tracker</strong> covering:</p></li><li><p>Customer</p></li><li><p>Destination</p></li><li><p>Shipment/Order No.</p></li><li><p>Container No.</p></li><li><p>Container Size</p></li><li><p>Vessel Name</p></li><li><p>ETD / ETA</p></li><li><p>Freight Forwarder</p></li><li><p>Shipping Line</p></li><li><p>BL No.</p></li><li><p>Shipment Status</p></li><li><p>Provide regular shipment status updates to management and concerned departments.</p></li><li><p>Prepare weekly/monthly logistics and export freight reports.</p></li><li><p>Monitor freight costs and identify opportunities for cost optimization.</p><br></li></ul><p><strong> Qualifications & Experience</strong></p><ul><li><p>Bachelor's degree in <strong>Logistics, Supply Chain Management, International Business, Commerce or a related field</strong>.</p></li><li><p><strong>5–8 years of experience</strong> in logistics/freight/export operations.</p></li><li><p>Experience in a <strong>manufacturing/export environment is preferred</strong>.</p></li><li><p>Experience in the <strong>flexible packaging, plastics, FMCG or related manufacturing industry</strong> will be an advantage.</p></li><li><p>Strong hands-on experience in <strong>export freight and sea shipment coordination</strong>.</p></li><li><p>Good knowledge of UAE export procedures and documentation.</p></li><li><p>Experience dealing with <strong>freight forwarders, shipping lines, transporters and customs clearance agents</strong>.</p></li></ul><br><p><strong>Technical Skills</strong></p><ul><li><p>Strong knowledge of export logistics and freight forwarding.</p></li><li><p>Good understanding of <strong>Incoterms</strong> and international shipping procedures.</p></li><li><p>Knowledge of FCL/LCL and container shipment processes.</p></li><li><p>Good understanding of B/L, VGM, Shipping Instructions and export documentation.</p></li><li><p>Strong MS Excel and MS Office skills.</p></li><li><p>Experience with ERP/logistics systems is preferred.</p></li><li><p>Ability to prepare and maintain shipment trackers and MIS reports.</p></li></ul><p>6. Behavioral Competencies</p><ul><li><p>Strong coordination and communication skills.</p></li><li><p>Excellent attention to detail.</p></li><li><p>Good negotiation and vendor management skills.</p></li><li><p>Strong follow-up and problem-solving ability.</p></li><li><p>Ability to manage multiple shipments simultaneously.</p></li><li><p>Ability to work under pressure and meet strict shipment deadlines.</p></li><li><p>Proactive and organized approach.</p></li><li><p>Strong teamwork and cross-functional coordination.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p> The ideal candidate should have hands-on export freight experience in a manufacturing company, preferably with exposure to flexible packaging or similar industrial products. The candidate should be capable of independently managing export shipments from booking and documentation through container loading, customs clearance, dispatch and shipment tracking. Experience: 5–8 Years Industry Preference: Flexible Packaging / Plastics / Manufacturing / FMCG Location: Dubai, UAE Salary: Competitive / Based on Experience </p><p>Work Location: In person</p>
<ul><li><p>Generate new business and maintain customer relationships.</p></li><li><p>Handle Import/Export documentation and Customs Clearance.</p></li><li><p>Manage customs declarations, HS Codes, duty/VAT procedures, permits and required approvals.</p></li><li><p>Coordinate with Dubai Customs, shipping lines, airlines, transporters and customers.</p></li><li><p>Prepare and verify BL/AWB, commercial invoices, packing lists and customs documents.</p></li><li><p>Handle customs queries, inspections, amendments and shipment releases.</p></li><li><p>Follow up on shipments from documentation to final delivery.</p></li><li><p>Ensure compliance with applicable UAE/Dubai Customs procedures.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>3+ years of experience in Freight Forwarding & Customs Clearance in Dubai/UAE.</p></li><li><p>Strong practical knowledge of Dubai Customs procedures and documentation.</p></li><li><p>Good understanding of import/export regulations, HS classification, duties and VAT.</p></li><li><p>Strong customer-handling and communication skills.</p></li><li><p>Sales/business development experience preferred.</p></li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Monitor shipment schedules and update in tracking file on daily basis and publish.</p></li><li><p>Track shipment progress and highlight protentional delay/Risk to stakeholders.</p></li><li><p>Coordinate import and export shipment clearance activities with Freight and clearance team.</p></li><li><p>Prepare export documentation and ensure compliance with destination country regulations.</p></li><li><p>Coordinate cargo collection, packing, and shipment scheduling and updated the status in workflow software.</p></li><li><p>Monitor export shipments until final delivery.</p></li><li><p>Liaise with customers regarding shipment schedules and notify for major delays.</p></li><li><p>Coordinate import/export shipments from suppliers to destination warehouses.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>GCC import and export regulation knowledge and documents preparation. </p><p>Track shipments and vessels with shipping line and tracking portals
Good Excel operating and email communication skills</p><p></p></section>
<div><p><strong>JOB OVERVIEW</strong></p><p>The Customs Entry Agent ensures 100% compliance with all regulatory requirements related to customs clearance. He / She should have clear understanding of department KPI’s and Network Operations and ensure timely customs clearance of shipments taking into consideration that all DHL customers have an express requirement and are looking for instant and immediate action. Accuracy and Speed are key characteristics with organising and prioritising the job within the stipulated timeframe. The incumbent should be a self learner, detail oriented and an excellent team player.</p><p><strong>MAIN RESPONSIBILITIES</strong></p><ul><li>Declare all custom pre-alerts on time.</li><li>Ensure accuracy of HSCODE, Goods country of origin, no of pieces, weight value, and currency while lodging an entry to customs.</li><li>All clearance through Mirsal 2 / B2G has to be submitted at line items.</li><li>Shipments which require special handling needs to be updated with appropriate preset ACA statuses / Bond Reasons.</li><li>Shipments cleared which requires regulatory approvals should be handed over to the respective supervisors for getting it endorsed by the inspection.</li><li>Follow Gateway clearance procedures as outlined in the GSOP manual and ensure strict compliance with all regulatory requirements.</li><li>Ensure proper record keeping is done and reports & files are updated timely and appropriately.</li><li>Should be a Self learner and should keep himself updated with the current changes in the customs rules and regulations and with the current trends of shipping and logistics industry.</li><li>DUBAITRADE, DCE, DCC, ACA, CIA, GIA, GDI and other Gateway Applications.</li><li>The department operates 24 x 7 - 365 days. The incumbent is required to work in day / night shifts. Public holidays in the country are usually a normal working day for our department, and the staff will get compensated with a day off on another day or will be compensated by paying OT.</li><li>Gateway department operates in different locations (JAFZ / DAFZ / SFZ / HFZ etc.) The staffs are required to work in any of these locations as and when it is required. The staffs need to find their own means of transport for these locations.</li></ul><p><strong>EDUCATION / EXPERIENCE / QUALIFICATION REQUIREMENTS</strong></p><ul><li>Sound knowledge of the UAE Customs code and practices</li><li>Sound working knowledge of Microsoft Office Tools</li><li>Preferably Graduate or equivalent</li></ul></div>
<p><strong>Job Purpose</strong></p><p>To develop and maintain strong working relationships with Dubai Customs, JAFZA authorities, Dubai Trade, shipping lines, port operators, government agencies, and strategic customers while ensuring smooth customs clearance operations, regulatory compliance, and timely resolution of customs-related issues.</p><p><strong>Key Responsibilities</strong></p><ul><li><p>Build and maintain professional relationships with:</p><ul><li><p>Dubai Customs</p></li><li><p>JAFZA Authority</p></li><li><p>Dubai Trade</p></li><li><p>DP World</p></li><li><p>Port and terminal operators</p></li><li><p>Shipping lines</p></li><li><p>Airlines</p></li><li><p>Government ministries and approval authorities</p></li></ul></li><li><p>Represent the company during customs inspections and audits.</p></li><li><p>Resolve customs disputes, shipment holds, and operational issues.</p></li><li><p>Coordinate with customs officials for inspections, examinations, and special approvals.</p></li><li><p>Ensure compliance with all UAE Customs and JAFZA regulations.</p></li><li><p>Keep management informed of regulatory changes affecting import, export, transit, and free zone operations.</p></li><li><p>Support the customs clearance team in resolving complex customs cases.</p></li><li><p>Maintain excellent relationships with key customers requiring customs services.</p></li><li><p>Attend meetings with government authorities and strategic customers.</p></li><li><p>Assist in obtaining permits and approvals from regulatory authorities including:</p><ul><li><p>MOHAP</p></li><li><p>Dubai Municipality</p></li><li><p>Other government entities when applicable.</p></li></ul></li><li><p>Monitor customs KPIs including:</p><ul><li><p>Clearance turnaround time</p></li><li><p>Customs penalties</p></li><li><p>Customer complaints</p></li><li><p>Inspection delays</p></li></ul></li><li><p>Supervise the inbound and outbound processes insuring the timely submission of all steps.</p></li><li><p>Constantly checking the ERP System to ensure correct reflection of the ongoing transactions.</p></li><li><p>Prepare and present regular reports and analysis to management regarding logistics performance</p></li><li><p>Train customs staff on new regulations and procedures.</p></li><li><p>Ensure all customs activities comply with company quality and compliance standards.</p></li><li><p>Responsible for other duties as assigned by the manager</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications</strong></p><ul><li><p>Bachelor's Degree in Logistics, Supply Chain, Business Administration, or equivalent (Preferred).</p></li><li><p>Dubai Customs Broker Certification (preferred).</p></li><li><p>Minimum 5 years of UAE customs experience.</p></li><li><p>Minimum 2 years in a supervisory role.</p></li><li><p>Extensive knowledge of:</p><ul><li><p>Dubai Customs</p></li><li><p>JAFZA procedures</p></li><li><p>Dubai Trade</p></li><li><p>Mirsal 2</p></li><li><p>UAE Customs Law</p></li><li><p>Free Zone regulations.</p></li></ul></li></ul><p><strong>Skills</strong></p><ul><li><p>Excellent negotiation skills</p></li><li><p>Strong government relations</p></li><li><p>Leadership and team management</p></li><li><p>Customer relationship management</p></li><li><p>Problem-solving</p></li><li><p>Excellent communication</p></li><li><p>Time management</p></li><li><p>Fluent English</p></li><li><p>Arabic is an advantage</p></li></ul>
<p><strong>Job Purpose</strong></p><p>To develop and maintain strong working relationships with Dubai Customs, JAFZA authorities, Dubai Trade, shipping lines, port operators, government agencies, and strategic customers while ensuring smooth customs clearance operations, regulatory compliance, and timely resolution of customs-related issues.</p><p><strong>Key Responsibilities</strong></p><ul><li><p>Build and maintain professional relationships with:</p><ul><li><p>Dubai Customs</p></li><li><p>JAFZA Authority</p></li><li><p>Dubai Trade</p></li><li><p>DP World</p></li><li><p>Port and terminal operators</p></li><li><p>Shipping lines</p></li><li><p>Airlines</p></li><li><p>Government ministries and approval authorities</p></li></ul></li><li><p>Represent the company during customs inspections and audits.</p></li><li><p>Resolve customs disputes, shipment holds, and operational issues.</p></li><li><p>Coordinate with customs officials for inspections, examinations, and special approvals.</p></li><li><p>Ensure compliance with all UAE Customs and JAFZA regulations.</p></li><li><p>Keep management informed of regulatory changes affecting import, export, transit, and free zone operations.</p></li><li><p>Support the customs clearance team in resolving complex customs cases.</p></li><li><p>Maintain excellent relationships with key customers requiring customs services.</p></li><li><p>Attend meetings with government authorities and strategic customers.</p></li><li><p>Assist in obtaining permits and approvals from regulatory authorities including:</p><ul><li><p>MOHAP</p></li><li><p>Dubai Municipality</p></li><li><p>Other government entities when applicable.</p></li></ul></li><li><p>Monitor customs KPIs including:</p><ul><li><p>Clearance turnaround time</p></li><li><p>Customs penalties</p></li><li><p>Customer complaints</p></li><li><p>Inspection delays</p></li></ul></li><li><p>Supervise the inbound and outbound processes insuring the timely submission of all steps.</p></li><li><p>Constantly checking the ERP System to ensure correct reflection of the ongoing transactions.</p></li><li><p>Prepare and present regular reports and analysis to management regarding logistics performance</p></li><li><p>Train customs staff on new regulations and procedures.</p></li><li><p>Ensure all customs activities comply with company quality and compliance standards.</p></li><li><p>Responsible for other duties as assigned by the manager</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications</strong></p><ul><li><p>Bachelor's Degree in Logistics, Supply Chain, Business Administration, or equivalent (Preferred).</p></li><li><p>Dubai Customs Broker Certification (preferred).</p></li><li><p>Minimum 5 years of UAE customs experience.</p></li><li><p>Minimum 2 years in a supervisory role.</p></li><li><p>Extensive knowledge of:</p><ul><li><p>Dubai Customs</p></li><li><p>JAFZA procedures</p></li><li><p>Dubai Trade</p></li><li><p>Mirsal 2</p></li><li><p>UAE Customs Law</p></li><li><p>Free Zone regulations.</p></li></ul></li></ul><p><strong>Skills</strong></p><ul><li><p>Excellent negotiation skills</p></li><li><p>Strong government relations</p></li><li><p>Leadership and team management</p></li><li><p>Customer relationship management</p></li><li><p>Problem-solving</p></li><li><p>Excellent communication</p></li><li><p>Time management</p></li><li><p>Fluent English</p></li><li><p>Arabic is an advantage</p></li></ul>
<p><strong>Job Purpose</strong></p><p>To develop and maintain strong working relationships with Dubai Customs, JAFZA authorities, Dubai Trade, shipping lines, port operators, government agencies, and strategic customers while ensuring smooth customs clearance operations, regulatory compliance, and timely resolution of customs-related issues.</p><p><strong>Key Responsibilities</strong></p><ul><li><p>Build and maintain professional relationships with:</p><ul><li><p>Dubai Customs</p></li><li><p>JAFZA Authority</p></li><li><p>Dubai Trade</p></li><li><p>DP World</p></li><li><p>Port and terminal operators</p></li><li><p>Shipping lines</p></li><li><p>Airlines</p></li><li><p>Government ministries and approval authorities</p></li></ul></li><li><p>Represent the company during customs inspections and audits.</p></li><li><p>Resolve customs disputes, shipment holds, and operational issues.</p></li><li><p>Coordinate with customs officials for inspections, examinations, and special approvals.</p></li><li><p>Ensure compliance with all UAE Customs and JAFZA regulations.</p></li><li><p>Keep management informed of regulatory changes affecting import, export, transit, and free zone operations.</p></li><li><p>Support the customs clearance team in resolving complex customs cases.</p></li><li><p>Maintain excellent relationships with key customers requiring customs services.</p></li><li><p>Attend meetings with government authorities and strategic customers.</p></li><li><p>Assist in obtaining permits and approvals from regulatory authorities including:</p><ul><li><p>MOHAP</p></li><li><p>Dubai Municipality</p></li><li><p>Other government entities when applicable.</p></li></ul></li><li><p>Monitor customs KPIs including:</p><ul><li><p>Clearance turnaround time</p></li><li><p>Customs penalties</p></li><li><p>Customer complaints</p></li><li><p>Inspection delays</p></li></ul></li><li><p>Supervise the inbound and outbound processes insuring the timely submission of all steps.</p></li><li><p>Constantly checking the ERP System to ensure correct reflection of the ongoing transactions.</p></li><li><p>Prepare and present regular reports and analysis to management regarding logistics performance</p></li><li><p>Train customs staff on new regulations and procedures.</p></li><li><p>Ensure all customs activities comply with company quality and compliance standards.</p></li><li><p>Responsible for other duties as assigned by the manager</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications</strong></p><ul><li><p>Bachelor's Degree in Logistics, Supply Chain, Business Administration, or equivalent (Preferred).</p></li><li><p>Dubai Customs Broker Certification (preferred).</p></li><li><p>Minimum 5 years of UAE customs experience.</p></li><li><p>Minimum 2 years in a supervisory role.</p></li><li><p>Extensive knowledge of:</p><ul><li><p>Dubai Customs</p></li><li><p>JAFZA procedures</p></li><li><p>Dubai Trade</p></li><li><p>Mirsal 2</p></li><li><p>UAE Customs Law</p></li><li><p>Free Zone regulations.</p></li></ul></li></ul><p><strong>Skills</strong></p><ul><li><p>Excellent negotiation skills</p></li><li><p>Strong government relations</p></li><li><p>Leadership and team management</p></li><li><p>Customer relationship management</p></li><li><p>Problem-solving</p></li><li><p>Excellent communication</p></li><li><p>Time management</p></li><li><p>Fluent English</p></li><li><p>Arabic is an advantage</p></li></ul>
<ul><li>Manage the company’s end-to-end logistics operations locally and internationally.</li><li>Coordinate import and export shipments by air, sea, road, and courier.</li><li>Manage freight forwarders, shipping agents, customs brokers, and transportation providers.</li><li>Coordinate customs clearance and ensure all required shipping and customs documentation is complete and accurate.</li><li>Prepare and review Commercial Invoices, Packing Lists, Certificates of Origin, Bills of Lading, Air Waybills, and other shipping documents.</li><li>Monitor shipments from origin to final destination and ensure timely delivery.</li><li>Negotiate freight rates, transportation costs, and service agreements.</li><li>Develop and maintain strong relationships with logistics providers and international suppliers.</li><li>Coordinate with Procurement, Finance, Production, Quality, Warehouse, and Operations teams.</li><li>Plan and manage local transportation and delivery schedules.</li><li>Monitor logistics costs and identify opportunities for cost reduction and efficiency improvement.</li><li>Ensure proper handling, packaging, storage, and transportation of materials and finished products.</li><li>Manage logistics documentation and maintain accurate shipment records.</li><li>Monitor and resolve shipment delays, customs issues, damages, shortages, and other logistics problems.</li><li>Ensure compliance with UAE customs, import/export regulations, and company procedures.</li><li>Develop logistics KPIs and prepare regular management reports.</li><li>Lead and supervise the logistics team.</li><li>Hands-on experience with Odoo ERP is mandatory.</li><li>Strong practical knowledge of Odoo Inventory, Purchase, Sales, and Logistics modules.</li><li>Experience managing stock movements, receipts, deliveries, transfers, purchase orders, and inventory transactions through Odoo.</li><li>Ability to monitor inventory and shipment status through Odoo.</li><li>Experience coordinating the integration between Procurement, Warehouse, Inventory, Sales, and Logistics processes in Odoo.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Experience with Odoo implementation teams or consultants is an advantage.</li><li>Strong experience in both international and local logistics.</li><li>Proven experience with import/export operations and UAE customs procedures.</li><li>Strong knowledge of freight forwarding, shipping, transportation, and customs clearance.</li><li>Experience dealing with international suppliers and customers.</li><li>Strong negotiation and vendor-management skills.</li><li>Excellent organizational, analytical, and problem-solving abilities.</li><li>Strong communication and coordination skills.</li><li>Ability to manage multiple shipments and priorities simultaneously.</li><li>Knowledge of UAE customs systems and free-zone logistics procedures is highly preferred.</li><li>Strong background in international shipping and UAE logistics including experience with air freight, sea freight, road transportation, customs clearance, freight forwarding, warehouse operations, inventory management, and Odoo ERP.</li></ul>
SUPPLY CHAIN SPECIALIST<br>???? Dubai, UAE????️ Full-Time | Permanent???????? Must be already based in the UAE<br>About Bella Coffee We distribute some of the most exciting FMCG brands in the world — matcha from Perfect Ted, Oatly, Rude Health and many more — across the UAE's best cafés, hotels, restaurants, retailers, and wellness destinations.<br>The Role We're looking for a hands-on Supply Chain Specialist to own our import/export operations end to end — from coordinating with international suppliers and shipping partners to managing customs clearance and ensuring our warehouses are always stocked with what our clients need. You'll also own demand forecasting across our portfolio, making sure we never miss a sale because of a stockout. ????<br>What You'll Be Doing Managing import and export shipments end to end — documentation, scheduling, and tracking Coordinating with international suppliers, freight forwarders, and shipping partners Handling customs clearance processes and liaising with local authorities when needed Building and maintaining demand forecasts across our product portfolio Monitoring stock levels and ensuring product availability across our warehouses Flagging supply risks early and proposing solutions before they become problems Working closely with operations, sales, and accounting to align supply with demand Keeping shipment records, landed costs, and inventory data accurate and up to date<br>What We're Looking For3-4 years of experience in supply chain, logistics, or import/export operations in the UAESolid understanding of UAE customs processes and shipping documentation Strong Excel/spreadsheet skills and comfort working with data and forecasts Organised, detail-oriented, and calm under pressure Strong communication skills in English; Arabic is a plus<br>Advantageous: experience in F&B or FMCG, familiarity with food import regulations (Dubai Municipality, MOCCAE), experience with ERP or inventory systems
SUPPLY CHAIN SPECIALIST<br>???? Dubai, UAE????️ Full-Time | Permanent???????? Must be already based in the UAE<br>About Bella Coffee We distribute some of the most exciting FMCG brands in the world — matcha from Perfect Ted, Oatly, Rude Health and many more — across the UAE's best cafés, hotels, restaurants, retailers, and wellness destinations.<br>The Role We're looking for a hands-on Supply Chain Specialist to own our import/export operations end to end — from coordinating with international suppliers and shipping partners to managing customs clearance and ensuring our warehouses are always stocked with what our clients need. You'll also own demand forecasting across our portfolio, making sure we never miss a sale because of a stockout. ????<br>What You'll Be Doing Managing import and export shipments end to end — documentation, scheduling, and tracking Coordinating with international suppliers, freight forwarders, and shipping partners Handling customs clearance processes and liaising with local authorities when needed Building and maintaining demand forecasts across our product portfolio Monitoring stock levels and ensuring product availability across our warehouses Flagging supply risks early and proposing solutions before they become problems Working closely with operations, sales, and accounting to align supply with demand Keeping shipment records, landed costs, and inventory data accurate and up to date<br>What We're Looking For3-4 years of experience in supply chain, logistics, or import/export operations in the UAESolid understanding of UAE customs processes and shipping documentation Strong Excel/spreadsheet skills and comfort working with data and forecasts Organised, detail-oriented, and calm under pressure Strong communication skills in English; Arabic is a plus<br>Advantageous: experience in F&B or FMCG, familiarity with food import regulations (Dubai Municipality, MOCCAE), experience with ERP or inventory systems
Location: Dubai Work Type: Onsite Salary: AED 10,000 – 15,000 (DOE) Notice Period: Immediate joiners or short notice preferred<br>We are currently hiring a Key Operations Manager for a well-established logistics company in Dubai. We are looking for a highly experienced operations professional with a strong background in freight forwarding, customs brokerage, and import/export operations.<br>Key Responsibilities Manage end-to-end freight and logistics operations. Coordinate daily operations with local and international freight agents, shipping lines, and partners. Handle B2B communication with clients, suppliers, customs authorities, and overseas forwarders. Oversee customs clearance processes and ensure full compliance with UAE regulations. Manage documentation for:Free Zone to Mainland transactions Free Zone to Free Zone transfers Import & Export shipments Process and monitor customs documentation through Dubai Trade and UAE Customs systems. Coordinate shipments with international courier companies such as DHL, Fed Ex, UPS, and similar providers. Build and maintain strong relationships with local and global freight forwarders. Ensure smooth shipment execution while resolving operational issues efficiently.<br>Requirements Minimum 5 years of experience in Freight Forwarding, Logistics, or Customs Brokerage. Strong understanding of UAE Customs procedures (JAMAREK) and customs brokerage documentation. Hands-on experience using Dubai Trade. Excellent knowledge of:Customs clearance Import & Export documentation Free Zone to Mainland transactions Free Zone to Free Zone documentation Strong network and experience working with international freight forwarders and overseas agents. Experience coordinating with global courier companies (DHL, Fed Ex, UPS, etc.). Excellent B2B communication and stakeholder management skills. Ability to manage multiple shipments and operational priorities in a fast-paced environment.<br>Preferred Previous experience working within JAFZA and/or DAFZA operations. Existing relationships with international freight partners and logistics providers.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Manage and coordinate customs clearance processes for import and export shipments, ensuring full compliance with UAE regulations and documentation requirements.</p></li><li><p>Oversee port clearance activities, ensuring timely release of shipments and minimizing delays.</p></li><li><p>Ensure zero damage to materials during transportation, handling, and storage through proper planning and supervision.</p></li><li><p>Monitor and control logistics operations to achieve zero port fines or penalties by ensuring accurate documentation and adherence to port regulations.</p></li><li><p>Conduct end-to-end shipment follow-up, from dispatch to final delivery, ensuring timelines are met.</p></li><li><p>Maintain optimum inventory levels by implementing minimum stock management practices to avoid stockouts or overstocking.</p></li><li><p>Coordinate directly with vendors, freight forwarders, and shipping lines for shipment planning, scheduling, and issue resolution.</p></li><li><p>Handle vendor communication and relationship management, ensuring smooth coordination and service efficiency.</p></li><li><p>Oversee payment settlement with vendors, verifying invoices against services, and coordinating with finance for timely processing.</p></li><li><p>Ensure all logistics documentation (BL, invoice, packing list, delivery notes, etc.) is accurate and properly maintained.</p></li><li><p>Identify and implement cost-saving initiatives in logistics and supply chain operations.</p></li><li><p>Prepare and submit periodic reports on shipment status, inventory levels, and logistics performance metrics.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Possession of relevant certifications, such as a Certified Professional Logistician (CPL) or similar, is a plus.</p></li><li><p>Minimum 5-15 years of experience in logistics or supply chain management, demonstrating progressive responsibility.</p></li><li><p>Proven experience within the [Specify Industry, e.g., Manufacturing, Retail, etc.] industry.</p></li><li><p>Demonstrated experience in managing international shipping, customs, and import/export regulations.</p></li><li><p>Strong proficiency in using logistics software and ERP systems (e.g., SAP, Oracle, etc.).</p></li><li><p>Excellent analytical skills with the ability to interpret data and make informed decisions.</p></li><li><p>Exceptional communication and interpersonal skills, capable of building relationships with stakeholders.</p></li><li><p>Strong problem-solving abilities and the capacity to work under pressure.</p></li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the job Operation& inventory coordinator
<p><strong>JOB DESCRIPTION</strong></p><br>
<p><strong>Operations & Inventory Coordinator</strong></p><br>
<p>Location: UAE | Department: Operations | Employment Type: Full-Time | Reports To: Operations Lead / Operations Manager</p><br><p>The candidate should have valid UAE Driving License and need to have a personal vehicle</p><br>
<p><strong>Role Overview</strong></p><br>
<p>We are looking for a highly organized and proactive Operations & Inventory Coordinator to manage day-to-day operational movements, domestic logistics, inventory coordination, and vehicle movements across the UAE. A significant part of this role involves planning and coordinating daily van movements between multiple locations, working closely with drivers and internal teams, and ensuring operational requirements are completed on time. The ideal candidate will have a strong understanding of UAE domestic logistics, excellent follow-up and coordination skills, basic knowledge of customs and clearance, and an interest in using AI and digital tools to improve operational efficiency.</p><br>
<p><strong>Key Responsibilities</strong></p><br>
<p><strong>1. Daily Van & Fleet Movement Coordination</strong></p><br>
<p> Plan and coordinate daily movement of company vans between locations, warehouses, sites, and operational areas.</p><br>
<p> Prepare daily vehicle movement plans based on operational requirements and priorities.</p><br>
<p> Coordinate with drivers on locations, timings, routes, and assignments; track movements and ensure vans are available where required.</p><br>
<p> Follow up with drivers throughout the day, resolve delays or changes, and reallocate vehicles based on changing priorities.</p><br>
<p> Coordinate urgent/last-minute movement requirements and maintain trackers covering vehicle, driver, current location, destination, assignment, and status.</p><br>
<p><strong>2. Domestic Logistics & Transportation</strong></p><br>
<p> Coordinate day-to-day domestic logistics requirements across the UAE.</p><br>
<p> Arrange pickups, deliveries, transfers, and movement of goods between warehouses, sites, suppliers, and other locations.</p><br>
<p> Develop a strong understanding of UAE transportation requirements, delivery processes, routes, timings, and operational constraints.</p><br>
<p> Coordinate with drivers, transport companies, suppliers, warehouses, and internal teams; proactively follow up on delays or incomplete deliveries.</p><br>
<p> Maintain PODs, delivery notes, and other logistics documentation and resolve day-to-day logistics issues.</p><br>
<p><strong>3. Inventory & Warehouse Coordination</strong></p><br>
<p> Coordinate inbound and outbound inventory movements and maintain accurate records of receipts, dispatches, transfers, and returns.</p><br>
<p> Coordinate with warehouse teams for receiving, picking, dispatch, and stock transfers.</p><br>
<p> Support inventory reconciliation, investigate discrepancies, and ensure inventory movements are properly documented and traceable.</p><br>
<p><strong>4. Customs & Clearance Support</strong></p><br>
<p> Coordinate with customs agents and freight forwarders when required.</p><br>
<p> Maintain basic working knowledge of UAE customs and clearance procedures.</p><br>
<p> Assist with invoices, packing lists, delivery orders, and shipment documentation; track shipments through clearance and follow up on pending documents or releases.</p><br>
<p> Escalate customs issues to the relevant agent or Operations Lead.</p><br>
<p><strong>5. AI & Digital Operations</strong></p><br>
<p> Use AI tools and digital applications to improve daily operational efficiency and reduce manual work.</p><br>
<p> Use AI for movement schedules, operational updates, logistics data analysis, reports, summaries, and pending follow-ups.</p><br>
<p> Maintain and improve digital trackers and identify repetitive tasks that can be automated or simplified using AI.</p><br>
<p> Support the Operations Lead in developing more efficient, data-driven operating processes.</p><br>
<p><strong>6. Internal Coordination & Follow-Up</strong></p><br>
<p> Act as a central coordination point between Operations, drivers, warehouses, sites, suppliers, and logistics partners.</p><br>
<p> Maintain daily trackers for vehicle movements, deliveries, inventory transfers, shipments, and pending actions.</p><br>
<p> Follow up continuously with stakeholders to ensure tasks are completed on time and prioritize movements according to daily requirements.</p><br>
<p> Support urgent and ad-hoc operational requirements.</p><br>
<p><strong>Required Skills & Experience</strong></p><br>
<p> 2–5 years of experience in operations, logistics, transportation, inventory, warehouse, or a related field.</p><br>
<p> Strong practical understanding of UAE domestic logistics and transportation requirements.</p><br>
<p> Experience coordinating multiple vehicles/drivers and daily movements is highly preferred.</p><br>
<p> Experience dealing with warehouses, suppliers, transport companies, and delivery teams.</p><br>
<p> Basic understanding of UAE customs and clearance processes.</p><br>
<p> Good knowledge of Microsoft Excel / Google Sheets and operational trackers.</p><br>
<p> Comfortable using AI tools such as ChatGPT, Microsoft Copilot, Gemini, or similar tools for productivity and operational problem-solving.</p><br>
<p> Strong communication, organization, and follow-up skills; able to manage multiple requests and changing priorities.</p><br>
<p> UAE driving license is a must; Arabic language skills are preferred.</p><br>
<p><strong>Key Attributes</strong></p><br>
<p> Highly organized and detail-oriented; excellent at follow-ups and closing pending tasks.</p><br>
<p> Proactive, responsive, and takes ownership from start to finish.</p><br>
<p> Quick to respond to changing operational requirements with strong problem-solving and coordination ability.</p><br>
<p> Comfortable working in a fast-paced, hands-on environment.</p><br>
<p> Technology-oriented and willing to adopt AI and digital tools to improve productivity.</p><br>
<p><strong>Preferred Background</strong></p><br>
<p>Candidates from UAE domestic logistics, fleet/transport coordination, distribution, warehousing, trading, field operations, construction/project logistics, or supply chain backgrounds are preferred.</p><br>
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???? We're Hiring: Import & Export Manager (Customs Clearance / Shipping / Logistics)???? Location: United Arab Emirates (Remote)???? Employment Type: Part-Time???? Experience Level: Mid-Level to Senior???? Work Arrangement: Fully Remote About UsWe are a globally connected organization dedicated to facilitating efficient international trade through streamlined logistics, compliant import and export operations, and strategic supply chain solutions. By combining operational excellence with modern logistics practices, we help businesses optimize cross-border movements, strengthen global partnerships, and support sustainable growth. Our remote-first culture promotes innovation, collaboration, and continuous improvement across international operations. The Role As an Import & Export Manager, you will oversee international trade operations, ensuring efficient coordination of import and export activities while supporting compliance, logistics performance, and operational excellence. Working closely with logistics providers, suppliers, customs partners, and internal stakeholders, you will optimize cross-border processes and contribute to strategic supply chain initiatives. This part-time, fully remote opportunity offers the flexibility to lead global trade operations while collaborating with international teams. Key Responsibilities Develop and oversee import and export strategies that support business objectives. Coordinate international shipping activities and optimize cross-border logistics operations. Ensure import and export processes align with applicable customs and trade compliance requirements. Collaborate with logistics providers, freight partners, suppliers, and internal teams to improve operational efficiency. Monitor shipping performance, delivery timelines, and logistics KPIs to identify improvement opportunities. Support customs clearance coordination and maintain accurate trade documentation. Manage relationships with freight forwarders, carriers, and third-party logistics partners. Analyze operational data and recommend process improvements to enhance efficiency and service quality. Coordinate import and export projects while ensuring timely execution of operational initiatives. Drive continuous improvement across international trade, logistics, and supply chain operations. Requirements Bachelor's degree or equivalent qualification is preferred. Minimum of 3+ years of professional work experience is preferred. Strong understanding of import and export operations, international logistics, and supply chain management. Knowledge of customs clearance processes, shipping documentation, and international trade practices. Familiarity with freight forwarding, transportation coordination, and logistics compliance requirements. Proficiency in analyzing operational data and implementing process improvement initiatives. Ability to manage multiple priorities in a fully remote working environment. Strong communication, negotiation, organizational, and stakeholder management skills. Ability to collaborate effectively with cross-functional and distributed teams. A proactive mindset with a commitment to operational excellence, compliance, and continuous improvement. What We Offer Flexible part-time working hours with a fully remote work arrangement. Competitive compensation aligned with experience and responsibilities. Opportunities to lead international trade and logistics optimization initiatives. Exposure to global supply chain projects, international partners, and cross-functional collaboration. Professional development and leadership growth opportunities within import/export management and global logistics. A collaborative and inclusive remote culture that values innovation, operational excellence, and continuous learning.