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Onboarding Manager will lead and oversee the coordination of onboarding and related employee services activities, working closely with the Recruitment team to ensure seamless administration of new joiner formalities in line with business requirements and established policies.<br><br>Job Location: Abu Dhabi Contract: 1-year<br>Key Accountabilities Implement and ensure adherence to HR onboarding policies, processes, and procedures. Oversee daily onboarding and recruitment administration operations. Support budget preparation and monitor financial performance of the function. Manage end-to-end onboarding and induction programs, ensuring smooth employee integration. Lead onboarding initiatives (e.g., AMP, Al Nokhatha) and act as a point of contact for new hires. Handle immigration processes including visas, permits, and renewals in compliance with UAE laws. Manage candidate communication, offer letters, and coordination with Talent Acquisition. Oversee personnel administration (entry permits, security clearances, documentation). Support employee services (schooling insights, accommodation planning). Supervise and guide team members across locations. Ensure compliance with safety, quality, and environmental standards. Operates within established policies with flexibility in execution. Works under general supervision with review of outcomes.<br>Qualifications & Skills Education: Bachelor’s in HR or equivalent (postgraduate preferred). Experience: 6–8 years in onboarding/recruitment, including 3+ years in leadership roles.<br>Key Skills:Compensation & benefits knowledge UAE labour law understanding Payroll awareness Analytical & problem-solving skills Communication, negotiation, and interpersonal skills Planning, organizing, and people management<br><br>Qualifications<br>Bachelor's degree or relevant experience10+ years' experience in Human Resources Strong recruiting and demonstrated ability to improve talent acquisition strategies Demonstrated expertise training managers and employees Strong organizational, critical thinking and communications skills Attention to detail and good judgement
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>he Customs Clearance Team Leader is tasked with overseeing and leading the customs clearance operations for air freight import and export shipments in Dubai. They are responsible for ensuring timely, accurate, and compliant processing of all customs and regulatory documentation, playing a crucial role in maintaining operational efficiency. This role demands strong leadership skills to manage a team and to drive compliance, issue resolution, and achieve business priorities. The role is integral to safeguarding documentation, supporting billing and coordination, and ensuring adherence to service standards.</p><p><br><strong>What You Will Do:</strong><br></p><ul><li><p>Lead the customs clearance function for air import and export shipments, ensuring timely and compliant processing of customs and regulatory documentation.</p></li><li><p>Manage the daily activities of the customs clearance team, including oversight of workflows, accuracy, and efficiency.</p></li><li><p>Ensure high accuracy in Bill of Entry (BOE) processing, MOFAIC documentation, and customs submissions.</p></li><li><p>Drive resolution for operational challenges related to customs clearance and compliance.</p></li><li><p>Safeguard original documents and manage related claims or refund submissions.</p></li><li><p>Coordinate with billing and cost booking teams to ensure financial accuracy and accountability.</p></li><li><p>Maintain accurate operational trackers, financial records, and service standards.</p></li><li><p>Promote compliance, efficiency, and service excellence within the team, responding effectively to shipment priorities and customer requirements.</p></li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Strong leadership and team management capabilities.</p></li><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Proficiency in using MS Office applications, especially for documentation and reporting.</p></li><li><p>Ability to ensure compliance with government laws and regulations in customs clearance operations.</p></li></ul><p><br><strong>What Qualifies You For The Role:</strong><br></p><ul><li><p>Bachelor's degree is required.</p></li><li><p>4-7 years of experience in customs clearance, freight forwarding, air import/export operations, or logistics documentation.</p></li><li><p>At least 1-2 years of supervisory or team leadership experience in a customs clearance environment.</p></li><li><p>Certifications or training in customs clearance, freight forwarding, or trade compliance are preferred.</p></li><li><p>Hands-on experience with Dubai Trade, EDI, and Cargowise.</p></li></ul><p></p></section>
Company Description SPT Middle East General Trading is a well-established Dubai-based trading company, founded in 1994, specializing in high-quality polymers and chemicals. The company is known for transparent business practices and reliable supply of premium raw materials at competitive rates. SPT maintains strong partnerships with leading global manufacturers and a loyal customer base across the region. A team of industry experts works closely with customers to understand their requirements, provide technical advice, and ensure excellent support from process stage to finished product. With three fully equipped warehousing facilities, SPT offers timely, comprehensive solutions as a single point source for plastic raw materials and chemicals.<br>We are looking for a proactive and detail-oriented Sales & Logistics Coordinator to join our Operations team. The ideal candidate should have excellent coordination and organizational skills with experience in logistics, shipping documentation, Jebel Ali customs procedures and documentation and customer support. The candidate must be able to work effectively with suppliers, shipping agents, transport companies, warehouses, and government authorities to ensure the smooth execution of customer orders while maintaining high customer satisfaction.<br>Duties and Responsibilities:Prepare and process sales, import/export, and shipping documentation, including Proforma Invoices, Sales & Purchase Agreements, shipping instructions, delivery notes, and other trade-related documents. Handle and coordinate customs clearance procedures for import and export shipments, ensuring all required documentation is complete and compliant with customs regulations. Coordinate with customs brokers/clearing agents, suppliers, shipping lines, freight forwarders, transport companies, warehouses, and government authorities to ensure smooth and timely clearance, shipment, and delivery of goods. Monitor and track shipments from origin to final destination, ensuring timely customs clearance and preventing demurrage, detention, or unnecessary port charges. Review and verify shipping, commercial, and customs documentation to ensure accuracy, compliance, and alignment with customer and regulatory requirements. Obtain and compare freight, transportation, and insurance quotations to secure cost-effective logistics solutions. Coordinate deliveries with customers and service providers, ensuring schedules are met and customer expectations are achieved. Resolve customs clearance, shipment, delivery, and other logistics-related issues by coordinating with internal teams, suppliers, clearing agents, and logistics partners. Maintain accurate records of import/export transactions, customs documentation, shipping documents, and logistics files for audit and regulatory compliance. Provide administrative and operational support to the Sales and Operations teams for the efficient execution of customer orders. Ensure compliance with company policies, health & safety standards, and perform other duties assigned by management.<br>Qualifications Minimum 1–2 years of experience in logistics coordination, shipping documentation, import/export operations, customs clearance, or supply chain coordination. Hands-on experience in customs clearance procedures, including preparation and processing of customs documentation and coordination with clearing agents and relevant authorities. Experience handling shipping documentation, freight forwarding, import/export shipments, and transportation coordination. Experience in a trading or manufacturing company is preferred.
<div><p><strong>JOB OVERVIEW</strong></p><p>The Customs Entry Agent ensures 100% compliance with all regulatory requirements related to customs clearance. He / She should have clear understanding of department KPI’s and Network Operations and ensure timely customs clearance of shipments taking into consideration that all DHL customers have an express requirement and are looking for instant and immediate action. Accuracy and Speed are key characteristics with organising and prioritising the job within the stipulated timeframe. The incumbent should be a self learner, detail oriented and an excellent team player.</p><p><strong>MAIN RESPONSIBILITIES</strong></p><ul><li>Declare all custom pre-alerts on time.</li><li>Ensure accuracy of HSCODE, Goods country of origin, no of pieces, weight value, and currency while lodging an entry to customs.</li><li>All clearance through Mirsal 2 / B2G has to be submitted at line items.</li><li>Shipments which require special handling needs to be updated with appropriate preset ACA statuses / Bond Reasons.</li><li>Shipments cleared which requires regulatory approvals should be handed over to the respective supervisors for getting it endorsed by the inspection.</li><li>Follow Gateway clearance procedures as outlined in the GSOP manual and ensure strict compliance with all regulatory requirements.</li><li>Ensure proper record keeping is done and reports & files are updated timely and appropriately.</li><li>Should be a Self learner and should keep himself updated with the current changes in the customs rules and regulations and with the current trends of shipping and logistics industry.</li><li>DUBAITRADE, DCE, DCC, ACA, CIA, GIA, GDI and other Gateway Applications.</li><li>The department operates 24 x 7 - 365 days. The incumbent is required to work in day / night shifts. Public holidays in the country are usually a normal working day for our department, and the staff will get compensated with a day off on another day or will be compensated by paying OT.</li><li>Gateway department operates in different locations (JAFZ / DAFZ / SFZ / HFZ etc.) The staffs are required to work in any of these locations as and when it is required. The staffs need to find their own means of transport for these locations.</li></ul><p><strong>EDUCATION / EXPERIENCE / QUALIFICATION REQUIREMENTS</strong></p><ul><li>Sound knowledge of the UAE Customs code and practices</li><li>Sound working knowledge of Microsoft Office Tools</li><li>Preferably Graduate or equivalent</li></ul></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p>Customs Specialist, Customs Clearance</p><br><p><strong>Responsibilities:</strong></p><br> <ul>
<li>Handling Input data in “Dhabi Systems” and processing customs clearance of client imports, exports, re-exports etc.</li>
<li>Preparing and following up permissions and exemptions.</li>
<li>Preparing all requirements in case of dangerous goods.</li>
<li>Following up with Abu Dhabi custom for duties refund.</li>
<li>Following up with clients for related temporary imports, re-export documents</li>
<li>Managing all documents in relation to customs clearance.</li>
<li>Coordinating with concerned departments regarding the shipment clearance. </li>
</ul> <p><strong>Qualifications & Characteristics: </strong></p><br>
<p><strong>Education </strong>– Diploma or Graduate in any discipline, Logistics, or a related field</p><br>
<p><strong>Work Experience – </strong> At least 2 to 3 years Experience in customs clearance and preparation of customs declarations.</p><br>
<p>Prior experience working with a customs broker in Abu Dhabi is preferred.</p><br>
<p><strong>Specific Skills:</strong></p><br>
<ul>
<li>Analytical skills / Planning Skills</li>
<li>Ability to work in a multicultural environment.</li>
<li>Customer Service, Teamwork and Quality orientation.</li>
<li>Presentation and Communication skills.</li>
<li>Proactive attitude</li>
<li>Fluent in both Arabic and English, with the ability to speak Arabic easily and confidently.</li>
<li>Ability to work under pressure and manage multiple tasks efficiently.</li>
</ul>
<p><strong>DSV – Global transport and logistics</strong></p><br>
<p>Working at DSV means playing in a different league.</p><br>
<p>As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.</p><br>
<p>With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. </p><br>
<p>At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.</p><br>
<p><strong>Start here. Go anywhere</strong></p><br>
<p>Visit dsv.com and follow us on LinkedIn and Facebook.</p><br>
</div>
We are looking for an experienced and highly driven Business Development Manager to expand its Freight Forwarding and Logistics business across the UAE and GCC. The ideal candidate must have a proven track record of acquiring new customers, managing strategic accounts, and driving revenue growth. The candidate should possess strong knowledge of Air Freight, Sea Freight, Customs Clearance, Warehousing, and Supply Chain Solutions.<br>Key Responsibilities· Generate new business opportunities through cold calling, networking, referrals, and client meetings.· Develop and manage a strong pipeline of import and export customers.· Promote Air Freight, Sea Freight, Customs Clearance, Warehousing, and Supply Chain Solutions.· Build and maintain relationships with key decision-makers.· Manage and grow existing customer accounts.· Prepare quotations, negotiate commercial terms, and close new business.· Work closely with Operations and Customer Service teams.· Achieve monthly and annual sales targets.· Conduct market research and competitor analysis.· Travel across the UAE for client meetings.<br>Requirements· Bachelor's Degree in Business Administration, Logistics, Supply Chain, or related field.· 4–7 years of UAE Freight Forwarding & Logistics business development experience.· Experience selling Air Freight, Sea Freight, Customs Clearance, Warehousing, and Supply Chain Solutions.· Strong UAE customer network.· Excellent negotiation and communication skills.· Valid UAE Driving License (Mandatory).· Willingness to travel across the UAE.<br>Compensation & Benefits· Salary up to AED 15,000 per month· Performance-based incentives· Visa, Medical Insurance, Annual Leave, Air Ticket, and other benefits as per UAE Labour Law.
We are looking for an experienced and highly driven Business Development Manager to expand its Freight Forwarding and Logistics business across the UAE and GCC. The ideal candidate must have a proven track record of acquiring new customers, managing strategic accounts, and driving revenue growth. The candidate should possess strong knowledge of Air Freight, Sea Freight, Customs Clearance, Warehousing, and Supply Chain Solutions.<br>Key Responsibilities· Generate new business opportunities through cold calling, networking, referrals, and client meetings.· Develop and manage a strong pipeline of import and export customers.· Promote Air Freight, Sea Freight, Customs Clearance, Warehousing, and Supply Chain Solutions.· Build and maintain relationships with key decision-makers.· Manage and grow existing customer accounts.· Prepare quotations, negotiate commercial terms, and close new business.· Work closely with Operations and Customer Service teams.· Achieve monthly and annual sales targets.· Conduct market research and competitor analysis.· Travel across the UAE for client meetings.<br>Requirements· Bachelor's Degree in Business Administration, Logistics, Supply Chain, or related field.· 4–7 years of UAE Freight Forwarding & Logistics business development experience.· Experience selling Air Freight, Sea Freight, Customs Clearance, Warehousing, and Supply Chain Solutions.· Strong UAE customer network.· Excellent negotiation and communication skills.· Valid UAE Driving License (Mandatory).· Willingness to travel across the UAE.<br>Compensation & Benefits· Salary up to AED 15,000 per month· Performance-based incentives· Visa, Medical Insurance, Annual Leave, Air Ticket, and other benefits as per UAE Labour Law.<br>Location:Dubai
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>IMPORT & EXPORT MANAGER<br><b>Position:</b> Import & Export Manager<br><br><b>Employment Type:</b> Full-Time<br><br><b>Industry:</b> General Trading (FMCG / Food Trading / Consumer Products)<br><br><b>Location</b>: Abu Dhabi, UAE<br><br>Job Summary<br></span><p>We are seeking an experienced <b>Import & Export Manager</b> to manage and coordinate end-to-end international trade operations. The successful candidate will be responsible for import/export documentation, customs clearance, freight coordination, regulatory compliance, supplier and logistics partner management, and ensuring shipments are completed accurately, efficiently, and on schedule.<br></p><br><p>The ideal candidate should have strong practical knowledge of international shipping procedures, customs regulations, Incoterms, freight forwarding, and trade documentation.<br></p><br><span>Key Responsibilities:</span><ul><li>Manage end-to-end import and export operations, including air, sea, and land shipments.<br></li><li>Prepare, review, and verify shipping and customs documentation.<br></li><li>Coordinate with freight forwarders, shipping lines, airlines, customs brokers, suppliers, and customers.<br></li><li>Manage customs clearance processes and ensure timely release of shipments.<br></li><li>Ensure compliance with applicable customs, trade, and regulatory requirements.<br></li><li>Review commercial invoices, packing lists, certificates of origin, Bills of Lading, Air Waybills, and other shipping documents.<br></li><li>Apply and correctly interpret <b>Incoterms</b> for international transactions.<br></li><li>Monitor shipment schedules and proactively resolve delays, documentation issues, or clearance problems.<br></li><li>Negotiate freight rates and service agreements with logistics providers.<br></li><li>Monitor freight, customs, transportation, and related logistics costs.<br></li><li>Maintain accurate import/expom lgtrt records and shipment documentation.<br></li><li>Coordinate with procurement, finance, warehouse, sales, and operations teams.<br></li><li>Manage duty, tax, and other applicable shipment-related requirements.<br></li><li>Evaluate freight forwarders and logistics service providers based on cost, reliability, and performance.<br></li><li>Prepare regular reports on shipments, costs, delays, clearance status, and logistics performance.<br></li><li>Identify opportunities to reduce logistics costs and improve lead times.<br></li><li>Maintain strong controls to prevent penalties, demurrage, detention, documentation errors, and unnecessary storage charges.<br></li><li>Lead and support the import/export or logistics team where applicable.<br></li></ul><br><span>Requirements</span><ul><li>Bachelor’s Degree in <b>Logistics, Supply Chain Management, International Business, Business Administration</b>, or a related discipline preferred.<br></li><li>Proven experience in <b>Import & Export, International Logistics, Freight Forwarding, or Supply Chain Operations</b>.<br></li><li>Previous experience at managerial or senior supervisory level preferred.<br></li><li>Strong knowledge of <b>customs clearance and international trade procedures</b>.<br></li><li>Excellent understanding of <b>Incoterms 2020</b>.<br></li><li>Strong knowledge of sea freight, air freight, and land transportation.<br></li><li>Practical experience handling shipping documentation.<br></li><li>Experience coordinating with customs brokers, freight forwarders, shipping lines, and government/regulatory authorities.<br></li><li>Strong freight negotiation and cost-control skills.<br></li><li>Good knowledge of shipment tracking and logistics reporting.<br></li><li>Strong problem-solving and decision-making abilities.<br></li><li>Excellent communication, negotiation, and stakeholder-management skills.<br></li><li>Strong attention to detail and documentation accuracy.<br></li><li>Proficiency in Microsoft Excel and relevant ERP/logistics systems is preferred.<br></li></ul>Benefits<br><p>Benefits and employment terms will be discussed with shortlisted candidates during the interview process.<br></p><br>CANDIDATE ASSESSMENT QUESTIONS<br><b>1. Import & Export Experience</b><br><br>How many years of direct import and export experience do you have? Which countries or international markets have you handled?<br><br><b>2. Shipment Management</b><br><br>Explain the complete process you follow for an international shipment from receiving the purchase/order details until final customs clearance and delivery.<br><br><b>3. Incoterms</b><br><br>What is the difference between <b>EXW, FOB, CIF, DDP, and DAP</b>? Give an example of when you would recommend each.<br><br><b>4. Documentation</b><br><br>Which documents do you normally review before an international shipment is dispatched? What are the most common documentation errors you have encountered?<br><br><b>5. Customs Clearance</b><br><br>Describe a difficult customs-clearance issue you personally handled. What caused the problem, and how did you resolve it?<br><br><b>6. Freight Management</b><br><br>What experience do you have managing <b>air, sea, and land freight</b>? Which mode do you consider most challenging and why?<br><br><b>7. Freight Negotiation</b><br><br>How do you compare and negotiate quotations from freight forwarders or shipping lines while ensuring service quality is not compromised?<br><br><b>8. Cost Control</b><br><br>Give an example of how you reduced freight, customs, demurrage, detention, storage, or other logistics costs.<br><br><b>9. Shipment Delays — Scenario Question</b><br><br>An urgent shipment is delayed at the port because the commercial invoice does not match the customs declaration. What actions would you take immediately?<br><br><b>10. Compliance — Scenario Question</b><br><br>A supplier asks you to declare a lower shipment value to reduce customs duty. How would you handle the request?<br><br><b>11. Operational Planning</b><br><br>How do you monitor multiple international shipments simultaneously and ensure management receives accurate status updates?<br><br><b>12. Performance Management</b><br><br>Which KPIs would you use to measure the performance of an import/export department and its logistics providers?<br><br><b>13. Systems Knowledge</b><br><br>Which ERP, customs, freight, shipment-tracking, or logistics systems have you used? How advanced are your Microsoft Excel skills?<br><br><b>14. Leadership</b><br><br>How do you manage an underperforming team member who repeatedly makes errors in shipping documentation?<br><br><b>15. Final Assessment</b><br><br>What are the three biggest risks in import/export operations, and what controls would you implement to minimize them?<br><br>Recommended Assessment Scoring<br><p>Score each major competency from <b>1–5</b>:<br></p><br>Competency<br>Weight<br><br>Import & Export Experience<br>20%<br><br>Customs & Trade Compliance<br>20%<br><br>Documentation & Incoterms<br>15%<br><br>Freight & Logistics Management<br>15%<br><br>Cost Control & Negotiation<br>10%<br><br>Problem Solving<br>10%<br><br>Leadership & Communication<br>10%<br><br><b>Total</b><br><b>100%</b><br><br><br><br><br><span>Benefits<b>Salary & Benefits: TBD in the interview</b><br><br></span><br> </div>
<ul><li><p>We are looking for an experienced Sales Cum Operations Executive with strong knowledge of Freight Forwarding, Customs Clearance and Road Transportation in the UAE.</p><p>Key Responsibilities:</p><ul><li><p>Generate new business and maintain strong customer relationships.</p></li><li><p>Handle Sea, Air & Road Freight, Import/Export and Customs Clearance.</p></li><li><p>Manage end-to-end shipment operations from booking to final delivery.</p></li><li><p>Arrange local transportation, container movements, trailers, pickups and deliveries.</p></li><li><p>Coordinate with transport companies, drivers, shipping lines, airlines and service providers.</p></li><li><p>Maintain strong relationships with reliable transporters and logistics service providers in Dubai/UAE.</p></li><li><p>Negotiate competitive transportation rates and ensure cost-effective operations.</p></li><li><p>Handle customs documentation, declarations, inspections, approvals and shipment releases.</p></li><li><p>Resolve operational issues and ensure timely delivery.</p></li><li><p>Ensure compliance with UAE Customs and transportation requirements.</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>3+ years of experience in Freight Forwarding & Logistics in Dubai/UAE.</p></li><li><p>Strong practical knowledge of Dubai Customs Clearance.</p></li><li><p>Good experience in UAE road transportation and container movement.</p></li><li><p>Existing relationships with transporters/service providers will be a strong advantage.</p></li><li><p>Good customer network and business development skills.</p></li><li><p>Strong negotiation, coordination and communication skills.</p></li><li><p>UAE driving licence is an advantage.</p></li></ul>
<ul><li><p>Prepare and submit all necessary customs documentation for the import and export of goods, ensuring full compliance with UAE customs regulations.</p></li><li><p>Verify that all shipments, including lubricants and petrochemical products, adhere to legal requirements for customs clearance.</p></li><li><p>Liaise with customs authorities to ensure smooth and efficient clearance of shipments.</p></li><li><p>Keep track of duty exemption programs or any preferential trade agreements that may apply to the company's shipments.</p></li><li><p>Handle visa applications, renewals, cancellations, and follow up with immigration authorities.</p></li><li><p>Assist employees with obtaining work permits, residency visas, and any related documentation.</p></li><li><p>Monitor the renewal of all company-related licenses, permits, and certifications. </p></li><li><p>Maintain accurate records of all customs-related documentation, such as customs declarations, invoices, bills of lading, and delivery receipts. </p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>5+ years of experience in Customs.</p></li><li><p>Holding a UAE-valid Driving License.</p></li><li><p>Should have experience in Customs documents and customs clearance from Hamriyah FZE</p></li><li><p>Fluency in English and the local language of the relevant GCC country. </p></li><li><p>Experience from the Oil & Gas industry or Hamriyah Freezone companies is an added advantage.</p></li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Recruitment Officer (UAE National) � Abu Dhabi & Al Ain, UAE We are currently seeking an experienced Recruitment Officer to join a prestigious government sector entity in Abu Dhabi . Requirements: UAE National (Abu Dhabi Passport and Family Book Holder). Minimum 5–7 years of experience in recruitment and talent acquisition. Proven experience managing the full recruitment cycle (end-to-end recruitment). Strong expertise in: Candidate sourcing and attraction. CV screening and shortlisting. Conducting interviews and candidate assessments. Interview coordination and stakeholder management. Onboarding processes and security clearance procedures. Recruitment administration and reporting. Solid experience with Emiratization initiatives and UAE labor market practices. Excellent communication and interpersonal skills. Ability to manage multiple vacancies and work effectively with hiring managers. Key Responsibilities: Manage the complete recruitment process from requisition to onboarding. Source, screen, assess, and interview candidates. Coordinate interviews and provide hiring recommendations. Support Emiratisation targets and recruitment initiatives. Facilitate onboarding and security clearance processes. Maintain accurate recruitment records and reports. Ensure compliance with organizational policies and recruitment procedures. </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Recruitment Officer (UAE National)
� Abu Dhabi & Al Ain, UAE
We are currently seeking an experienced Recruitment Officer to join a prestigious government sector entity in Abu Dhabi .
Requirements:
UAE National (Abu Dhabi Passport and Family Book Holder).
Minimum 5–7 years of experience in recruitment and talent acquisition.
Proven experience managing the full recruitment cycle (end-to-end recruitment).
Strong expertise in:
Candidate sourcing and attraction.
CV screening and shortlisting.
Conducting interviews and candidate assessments.
Interview coordination and stakeholder management.
Onboarding processes and security clearance procedures.
Recruitment administration and reporting.
Solid experience with Emiratisation initiatives and UAE labor market practices.
Excellent communication and interpersonal skills.
Ability to manage multiple vacancies and work effectively with hiring managers.
Key Responsibilities:
Manage the complete recruitment process from requisition to onboarding.
Source, screen, assess, and interview candidates.
Coordinate interviews and provide hiring recommendations.
Support Emiratisation targets and recruitment initiatives.
Facilitate onboarding and security clearance processes.
Maintain accurate recruitment records and reports.
Ensure compliance with organizational policies and recruitment procedures.
</p><p></p></section>
About the Role Bybit is looking for a Head of Social Media who is equal parts creative visionary and operational leader. This is not a "post and pray" role — you will own the global social strategy for one of the world's top crypto exchanges, lead a distributed team across regions, and be the connective tissue between brand, product, community, and culture. You will inherit a team that is growing fast, working with external agencies, and navigating the complexity of a global rebrand (Brand 6.0). You'll need to bring structure without killing creativity, and bring creativity without losing accountability.<br><br>What You'll Own Strategy & Narrative Define and execute Bybit's global social media strategy across X (Twitter), Instagram, Tik Tok, Linked In, You Tube, and emerging platforms Translate complex crypto and fintech concepts into compelling, platform-native content that resonates with traders, retail users, and the broader Web3 community Build and maintain Bybit's social voice — bold, credible, and culturally relevant — in alignment with Brand 6.0 guidelines Develop channel/product-specific strategies that balance global consistency with regional relevance Team Leadership & Operations Lead, mentor, and grow a global social media team (currently ~4–6 members) plus manage relationships with production and influencer agencies and other departments Establish clear workflows, content brief processes, and approval protocols to eliminate last-minute requests and ensure quality at scale Build and own the content calendar, ensuring alignment with campaigns, product launches, market moments, and executive communications Implement SOPs for content creation, agency briefing, influencer collaboration, and crisis response Campaign & Content Execution Partner with the Creative team on campaign assets, ensuring briefs are detailed, timely, and actionable Oversee influencer strategy — from shortlisting and legal clearance to performance tracking Manage the production agency relationship for high-quality video content the internal team cannot produce at speed Data, OKRs & Reporting Own social media OKRs: follower growth, organic engagement, share of voice, sentiment, and new user acquisition via social Use Sprinklr and native platform analytics to run weekly performance reviews and quarterly post-mortems Present social performance to leadership in biweekly reviews; flag risks and opportunities proactively Leverage AI tools for trend harvesting, content optimization, and competitive analysis Cross-Functional Collaboration Work closely with BU marketing teams (WBU, GBU, PBU) to support product-specific social moments without duplicating effort Align with the Strategy Office on global go-to-market strategy and upper-funnel performance Coordinate with Legal and Compliance on influencer clearances, regulatory messaging, and market-specific restriction<br>s<br>What We're Looking For Must-Have4–8 years of social media experience, with at least 3 years in a leadership role managing a team Marketing background — you think in campaigns, narratives, and audience journeys, not just posts Proven track record of growing social accounts at scale for a global brand (1M+ followers preferred) Strong project management skills — you can run multiple workstreams, manage agencies, and hit deadlines without chaos Experience with Sprinklr or equivalent enterprise social media management platforms AI-native mindset — you actively use AI tools in your workflow for content, research, and analysis Exceptional written and spoken English; additional languages (Arabic, Mandarin, Spanish, Portuguese) are a strong plus Nice-to-Have Experience managing influencer programs end-to-end, including legal and compliance workflows Background working with executive communications — writing for or managing the social presence of C-suite spokespeople Experience with rebranding or brand evolution at a global company Familiarity with OAP/project management systems and cross-functional campaign coordination Deep knowledge of crypto, Web3, or fintech — you can write about DeFi, trading products, and market events without needing a translator (optiona<br>l)<br>What Makes This Role Unique You'll be shaping the social voice of a top-3 global crypto exchange during a pivotal rebranding moment Direct access to and collaboration with the executive leadership A team that is genuinely invested in getting better — we're building SOPs, improving briefs, and upgrading our tooling (new OAP system launching mid-August) Real budget, real agencies, real campaigns — this is not a one-person show A culture that values ownership, speed, and creative cour<br>age<br>What We Don't Want Someone who needs to be told what to post Someone who can't write a content brief or manage an agency Someone who treats social as a support function rather than a growth engine Someone who can't handle ambiguity or a fast-moving environ<br>ment
About the Role Bybit is looking for a Head of Social Media who is equal parts creative visionary and operational leader. This is not a "post and pray" role — you will own the global social strategy for one of the world's top crypto exchanges, lead a distributed team across regions, and be the connective tissue between brand, product, community, and culture. You will inherit a team that is growing fast, working with external agencies, and navigating the complexity of a global rebrand (Brand 6.0). You'll need to bring structure without killing creativity, and bring creativity without losing accountability.<br><br>What You'll Own Strategy & Narrative Define and execute Bybit's global social media strategy across X (Twitter), Instagram, Tik Tok, Linked In, You Tube, and emerging platforms Translate complex crypto and fintech concepts into compelling, platform-native content that resonates with traders, retail users, and the broader Web3 community Build and maintain Bybit's social voice — bold, credible, and culturally relevant — in alignment with Brand 6.0 guidelines Develop channel/product-specific strategies that balance global consistency with regional relevance Team Leadership & Operations Lead, mentor, and grow a global social media team (currently ~4–6 members) plus manage relationships with production and influencer agencies and other departments Establish clear workflows, content brief processes, and approval protocols to eliminate last-minute requests and ensure quality at scale Build and own the content calendar, ensuring alignment with campaigns, product launches, market moments, and executive communications Implement SOPs for content creation, agency briefing, influencer collaboration, and crisis response Campaign & Content Execution Partner with the Creative team on campaign assets, ensuring briefs are detailed, timely, and actionable Oversee influencer strategy — from shortlisting and legal clearance to performance tracking Manage the production agency relationship for high-quality video content the internal team cannot produce at speed Data, OKRs & Reporting Own social media OKRs: follower growth, organic engagement, share of voice, sentiment, and new user acquisition via social Use Sprinklr and native platform analytics to run weekly performance reviews and quarterly post-mortems Present social performance to leadership in biweekly reviews; flag risks and opportunities proactively Leverage AI tools for trend harvesting, content optimization, and competitive analysis Cross-Functional Collaboration Work closely with BU marketing teams (WBU, GBU, PBU) to support product-specific social moments without duplicating effort Align with the Strategy Office on global go-to-market strategy and upper-funnel performance Coordinate with Legal and Compliance on influencer clearances, regulatory messaging, and market-specific restriction<br>s<br>What We're Looking For Must-Have4–8 years of social media experience, with at least 3 years in a leadership role managing a team Marketing background — you think in campaigns, narratives, and audience journeys, not just posts Proven track record of growing social accounts at scale for a global brand (1M+ followers preferred) Strong project management skills — you can run multiple workstreams, manage agencies, and hit deadlines without chaos Experience with Sprinklr or equivalent enterprise social media management platforms AI-native mindset — you actively use AI tools in your workflow for content, research, and analysis Exceptional written and spoken English; additional languages (Arabic, Mandarin, Spanish, Portuguese) are a strong plus Nice-to-Have Experience managing influencer programs end-to-end, including legal and compliance workflows Background working with executive communications — writing for or managing the social presence of C-suite spokespeople Experience with rebranding or brand evolution at a global company Familiarity with OAP/project management systems and cross-functional campaign coordination Deep knowledge of crypto, Web3, or fintech — you can write about DeFi, trading products, and market events without needing a translator (optiona<br>l)<br>What Makes This Role Unique You'll be shaping the social voice of a top-3 global crypto exchange during a pivotal rebranding moment Direct access to and collaboration with the executive leadership A team that is genuinely invested in getting better — we're building SOPs, improving briefs, and upgrading our tooling (new OAP system launching mid-August) Real budget, real agencies, real campaigns — this is not a one-person show A culture that values ownership, speed, and creative cour<br>age<br>What We Don't Want Someone who needs to be told what to post Someone who can't write a content brief or manage an agency Someone who treats social as a support function rather than a growth engine Someone who can't handle ambiguity or a fast-moving environ<br>ment
About the Role Bybit is looking for a Head of Social Media who is equal parts creative visionary and operational leader. This is not a "post and pray" role — you will own the global social strategy for one of the world's top crypto exchanges, lead a distributed team across regions, and be the connective tissue between brand, product, community, and culture. You will inherit a team that is growing fast, working with external agencies, and navigating the complexity of a global rebrand (Brand 6.0). You'll need to bring structure without killing creativity, and bring creativity without losing accountability.<br><br>What You'll Own Strategy & Narrative Define and execute Bybit's global social media strategy across X (Twitter), Instagram, Tik Tok, Linked In, You Tube, and emerging platforms Translate complex crypto and fintech concepts into compelling, platform-native content that resonates with traders, retail users, and the broader Web3 community Build and maintain Bybit's social voice — bold, credible, and culturally relevant — in alignment with Brand 6.0 guidelines Develop channel/product-specific strategies that balance global consistency with regional relevance Team Leadership & Operations Lead, mentor, and grow a global social media team (currently ~4–6 members) plus manage relationships with production and influencer agencies and other departments Establish clear workflows, content brief processes, and approval protocols to eliminate last-minute requests and ensure quality at scale Build and own the content calendar, ensuring alignment with campaigns, product launches, market moments, and executive communications Implement SOPs for content creation, agency briefing, influencer collaboration, and crisis response Campaign & Content Execution Partner with the Creative team on campaign assets, ensuring briefs are detailed, timely, and actionable Oversee influencer strategy — from shortlisting and legal clearance to performance tracking Manage the production agency relationship for high-quality video content the internal team cannot produce at speed Data, OKRs & Reporting Own social media OKRs: follower growth, organic engagement, share of voice, sentiment, and new user acquisition via social Use Sprinklr and native platform analytics to run weekly performance reviews and quarterly post-mortems Present social performance to leadership in biweekly reviews; flag risks and opportunities proactively Leverage AI tools for trend harvesting, content optimization, and competitive analysis Cross-Functional Collaboration Work closely with BU marketing teams (WBU, GBU, PBU) to support product-specific social moments without duplicating effort Align with the Strategy Office on global go-to-market strategy and upper-funnel performance Coordinate with Legal and Compliance on influencer clearances, regulatory messaging, and market-specific restriction<br>s<br>What We're Looking For Must-Have4–8 years of social media experience, with at least 3 years in a leadership role managing a team Marketing background — you think in campaigns, narratives, and audience journeys, not just posts Proven track record of growing social accounts at scale for a global brand (1M+ followers preferred) Strong project management skills — you can run multiple workstreams, manage agencies, and hit deadlines without chaos Experience with Sprinklr or equivalent enterprise social media management platforms AI-native mindset — you actively use AI tools in your workflow for content, research, and analysis Exceptional written and spoken English; additional languages (Arabic, Mandarin, Spanish, Portuguese) are a strong plus Nice-to-Have Experience managing influencer programs end-to-end, including legal and compliance workflows Background working with executive communications — writing for or managing the social presence of C-suite spokespeople Experience with rebranding or brand evolution at a global company Familiarity with OAP/project management systems and cross-functional campaign coordination Deep knowledge of crypto, Web3, or fintech — you can write about DeFi, trading products, and market events without needing a translator (optiona<br>l)<br>What Makes This Role Unique You'll be shaping the social voice of a top-3 global crypto exchange during a pivotal rebranding moment Direct access to and collaboration with the executive leadership A team that is genuinely invested in getting better — we're building SOPs, improving briefs, and upgrading our tooling (new OAP system launching mid-August) Real budget, real agencies, real campaigns — this is not a one-person show A culture that values ownership, speed, and creative cour<br>age<br>What We Don't Want Someone who needs to be told what to post Someone who can't write a content brief or manage an agency Someone who treats social as a support function rather than a growth engine Someone who can't handle ambiguity or a fast-moving environ<br>ment
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>JOB OVERVIEW</strong></p><br><br><p>The Customs Entry Agent ensures 100% compliance with all regulatory requirements related to customs clearance. He / She should have clear understanding of department KPI’s and Network Operations and ensure timely customs clearance of shipments taking into consideration that all DHL customers have an express requirement and are looking for instant and immediate action. Accuracy and Speed are key characteristics with organising and prioritising the job within the stipulated timeframe. The incumbent should be a self learner, detail oriented and an excellent team player.</p><br><br><p><strong>MAIN RESPONSIBILITIES</strong></p><br><br><ul><li>Declare all custom pre-alerts on time.</li><li>Ensure accuracy of HSCODE, Goods country of origin, no of pieces, weight value, and currency while lodging an entry to customs.</li><li>All clearance through Mirsal 2 / B2G has to be submitted at line items.</li><li>Shipments which require special handling needs to be updated with appropriate preset ACA statuses / Bond Reasons.</li><li>Shipments cleared which requires regulatory approvals should be handed over to the respective supervisors for getting it endorsed by the inspection.</li><li>Follow Gateway clearance procedures as outlined in the GSOP manual and ensure strict compliance with all regulatory requirements.</li><li>Ensure proper record keeping is done and reports & files are updated timely and appropriately.</li><li>Should be a Self learner and should keep himself updated with the current changes in the customs rules and regulations and with the current trends of shipping and logistics industry.</li><li>DUBAITRADE, DCE, DCC, ACA, CIA, GIA, GDI and other Gateway Applications.</li><li>The department operates 24 x 7 - 365 days. The incumbent is required to work in day / night shifts. Public holidays in the country are usually a normal working day for our department, and the staff will get compensated with a day off on another day or will be compensated by paying OT.</li><li>Gateway department operates in different locations (JAFZ / DAFZ / SFZ / HFZ etc.) The staffs are required to work in any of these locations as and when it is required. The staffs need to find their own means of transport for these locations.</li></ul><p><strong>EDUCATION / EXPERIENCE / QUALIFICATION REQUIREMENTS</strong></p><br><br><ul><li>Sound knowledge of the UAE Customs code and practices</li><li>Sound working knowledge of Microsoft Office Tools</li><li>Preferably Graduate or equivalent</li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>JOB OVERVIEW</strong></p><br><br><p>The Customs Entry Agent ensures 100% compliance with all regulatory requirements related to customs clearance. He / She should have clear understanding of department KPI’s and Network Operations and ensure timely customs clearance of shipments taking into consideration that all DHL customers have an express requirement and are looking for instant and immediate action. Accuracy and Speed are key characteristics with organising and prioritising the job within the stipulated timeframe. The incumbent should be a self learner, detail oriented and an excellent team player.</p><br><br><p><strong>MAIN RESPONSIBILITIES</strong></p><br><br><ul><li>Declare all custom pre-alerts on time.</li><li>Ensure accuracy of HSCODE, Goods country of origin, no of pieces, weight value, and currency while lodging an entry to customs.</li><li>All clearance through Mirsal 2 / B2G has to be submitted at line items.</li><li>Shipments which require special handling needs to be updated with appropriate preset ACA statuses / Bond Reasons.</li><li>Shipments cleared which requires regulatory approvals should be handed over to the respective supervisors for getting it endorsed by the inspection.</li><li>Follow Gateway clearance procedures as outlined in the GSOP manual and ensure strict compliance with all regulatory requirements.</li><li>Ensure proper record keeping is done and reports & files are updated timely and appropriately.</li><li>Should be a Self learner and should keep himself updated with the current changes in the customs rules and regulations and with the current trends of shipping and logistics industry.</li><li>DUBAITRADE, DCE, DCC, ACA, CIA, GIA, GDI and other Gateway Applications.</li><li>The department operates 24 x 7 - 365 days. The incumbent is required to work in day / night shifts. Public holidays in the country are usually a normal working day for our department, and the staff will get compensated with a day off on another day or will be compensated by paying OT.</li><li>Gateway department operates in different locations (JAFZ / DAFZ / SFZ / HFZ etc.) The staffs are required to work in any of these locations as and when it is required. The staffs need to find their own means of transport for these locations.</li></ul><p><strong>EDUCATION / EXPERIENCE / QUALIFICATION REQUIREMENTS</strong></p><br><br><ul><li>Sound knowledge of the UAE Customs code and practices</li><li>Sound working knowledge of Microsoft Office Tools</li><li>Preferably Graduate or equivalent</li></ul><br><br> </div>
<ol type="1"><li><p>Boarding the vessel for berthing and sailing documentation</p></li><li><p>Immigration clearance handling</p></li><li><p>Customs clearance handling</p></li><li><p>All port documentation handling physical and online</p></li><li><p>Mail communication for marine part</p></li><li><p>Cargo handling</p></li><li><p>Transportation coordination</p></li><li><p>Quarry coordination</p></li><li><p> Mail communication for marine part</p></li><li><p>Yard management</p></li></ol><p>Other office works</p><p><strong>Desired Candidate Profile</strong></p><ol type="1"><li><p>Candidate should be able to handle marine and cargo also be flexible to environment and timings</p></li><li><p>UAE Driving license required</p></li><li><p>Computer, MS office, excel sheet and mail knowledge</p></li></ol>
<p>We are seeking an experienced and proactive Shipping Manager to lead and oversee all aspects of the company's shipping, import/export operations, and documentation across multiple locations. The ideal candidate will ensure efficient, compliant, and cost-effective shipping processes while driving continuous improvement in coordination with internal teams, government authorities, and external partners such as freight forwarders, customs officials, and clearing agents.<br>
This role requires a hands-on manager with strong expertise in import/export regulations, documentation, and operational efficiency in both Local (Mainland) and Free Zone setups.<br></p><p><strong>1. Shipping Operations Management</strong></p><ul><li><p>Oversee and manage all import/export operations including <strong>customs documentation, clearance, and compliance across local, free zone, and GCC borders</strong>.</p></li><li><p>Ensure smooth <strong>coordination with freight forwarders, clearing agents, and internal teams</strong> for timely cargo booking, delivery, and documentation accuracy.</p></li><li><p>Develop, monitor, and improve shipping and clearance procedures to minimize delays and costs.</p></li><li><p>Proactively resolve shipment delays, clearance issues, and discrepancies with customs and freight agents.</p></li><li><p>Manage and oversee <strong>preparation of all types of customs declarations in Dubai Trade (Mirsal II portal)</strong> and other relevant systems.</p></li></ul><p><strong>2. Documentation & Compliance</strong></p><ul><li><p>Ensure accurate and timely <strong>preparation of all commercial, customs, and regulatory documents</strong>, including:</p></li></ul><ol type="A"><li><p><strong>Bills of Entry (BOE)</strong></p></li><li><p><strong>Declaration Certificates</strong></p></li><li><p><strong>Certificates of Origin (Dubai Chamber Portal)</strong></p></li><li><p><strong>Customs Inspection Documents</strong></p></li><li><p><strong>VAT Documentation & Return Files</strong></p></li><li><p><strong>Product registrations</strong></p></li></ol><ul><li><p>Maintain up-to-date knowledge on <strong>customs regulations, import/export laws, and VAT procedures</strong> across the UAE and GCC.</p></li><li><p>Monitor all <strong>customs compliance requirements, ensuring alignment with internal policies and external regulations</strong>.</p></li></ul><p><strong>3. Team Supervision & Coordination</strong></p><ul><li><p>Lead and guide the shipping documentation team, ensuring <strong>clear task assignments, training, and performance monitoring</strong>.</p></li><li><p>Coordinate with <strong>warehouse, sales, and inventory teams</strong> to align shipping schedules and documentation needs.</p></li><li><p>Act as a key liaison between <strong>internal departments, external authorities, and service providers</strong> to resolve operational challenges.</p></li></ul><p><strong>4. Document Control & Management</strong></p><ul><li><p>Establish and maintain a <strong>centralized document management system</strong> to organize, archive, and retrieve all shipping-related documentation, both electronically and physically.</p></li><li><p>Ensure <strong>document accuracy, completeness, and timely filing</strong> in line with company policies.</p></li><li><p>Implement regular <strong>audits of shipping documents</strong> to ensure compliance and identify process improvement opportunities.</p></li></ul><p><strong>5. Reporting & Analytics</strong></p><ul><li><p>Develop and maintain <strong>periodic reports on shipping activities, clearance status, document processing times, and cost analysis</strong>.</p></li><li><p>Provide <strong>data-driven insights and recommendations</strong> to improve cost-efficiency and streamline processes.</p></li><li><p>Support management with <strong>special reports, statistical analyses, and trend analysis</strong> related to shipping and import/export operations.</p></li></ul><p><strong>6. Customs & Trade Relations</strong></p><ul><li><p>Build and maintain <strong>positive working relationships with customs officers, port authorities, and trade regulators</strong> to facilitate smooth clearance and regulatory adherence.</p></li><li><p>Keep up-to-date with <strong>changes in customs policies, documentation requirements, and trade agreements</strong> affecting company shipments.</p></li><li><p>Manage <strong>Makasa Stamping procedures</strong> for cross-border transactions between <strong>Jebel Ali Free Zone, RAK Free Zone, and GCC countries</strong>.</p></li></ul><p><strong>7. Logistics Process Optimization</strong></p><ul><li><p>Continuously review and enhance <strong>shipping workflows, cost control measures, and delivery timelines</strong> to support the company’s business objectives.</p></li><li><p>Identify <strong>process bottlenecks and implement corrective actions</strong> for smoother operations.</p></li><li><p>Explore and implement <strong>automation tools</strong> for document preparation, tracking, and reporting.</p></li></ul><p><strong>8. Vendor & Courier Coordination</strong></p><ul><li><p>Negotiate and manage contracts with <strong>freight forwarders, customs brokers, and courier services (DHL, TNT, UPS, FedEx)</strong> to ensure competitive rates and reliable service.</p></li><li><p>Oversee <strong>arrangement and tracking of courier shipments, including document preparation and pickup scheduling</strong>.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><br><ul><li><p>Minimum <strong>5-7 years of experience</strong> in <strong>shipping, import/export documentation, customs clearance, and trade compliance</strong>, preferably within <strong>FMCG or Consumer Electronics sectors</strong>.</p></li><li><p>Strong leadership and <strong>team management skills</strong> with prior experience in supervising documentation teams.</p></li><li><p><strong>Excellent knowledge of Dubai Trade (Mirsal II)</strong> and Free Zone portals.</p></li><li><p>In-depth understanding of <strong>customs regulations, GCC trade agreements, VAT, and BOE procedures</strong>.</p></li><li><p>Strong analytical, <strong>problem-solving, and negotiation skills</strong>.</p></li><li><p>Proficient in <strong>MS Office (Excel, Word, Outlook)</strong>.</p></li><li><p><strong>Valid UAE driving license</strong> is an advantage.</p></li><li><p>Ability to <strong>work under pressure and meet tight deadlines</strong> in a fast-paced environment.</p></li></ul><br><p><strong>Preferred Experience:</strong></p><ul><li><p> Prior experience managing shipping for multi-branch, multi-country operations across GCC. </p></li><li><p>Strong background in trade document archiving and compliance reporting. </p></li><li><p>Dubai (with occasional travel to other GCC countries if required)</p></li></ul>
<p>We are seeking an experienced and proactive Shipping Manager to lead and oversee all aspects of the company's shipping, import/export operations, and documentation across multiple locations. The ideal candidate will ensure efficient, compliant, and cost-effective shipping processes while driving continuous improvement in coordination with internal teams, government authorities, and external partners such as freight forwarders, customs officials, and clearing agents.<br>
This role requires a hands-on manager with strong expertise in import/export regulations, documentation, and operational efficiency in both Local (Mainland) and Free Zone setups.<br></p><p><strong>1. Shipping Operations Management</strong></p><ul><li><p>Oversee and manage all import/export operations including <strong>customs documentation, clearance, and compliance across local, free zone, and GCC borders</strong>.</p></li><li><p>Ensure smooth <strong>coordination with freight forwarders, clearing agents, and internal teams</strong> for timely cargo booking, delivery, and documentation accuracy.</p></li><li><p>Develop, monitor, and improve shipping and clearance procedures to minimize delays and costs.</p></li><li><p>Proactively resolve shipment delays, clearance issues, and discrepancies with customs and freight agents.</p></li><li><p>Manage and oversee <strong>preparation of all types of customs declarations in Dubai Trade (Mirsal II portal)</strong> and other relevant systems.</p></li></ul><p><strong>2. Documentation & Compliance</strong></p><ul><li><p>Ensure accurate and timely <strong>preparation of all commercial, customs, and regulatory documents</strong>, including:</p></li></ul><ol type="A"><li><p><strong>Bills of Entry (BOE)</strong></p></li><li><p><strong>Declaration Certificates</strong></p></li><li><p><strong>Certificates of Origin (Dubai Chamber Portal)</strong></p></li><li><p><strong>Customs Inspection Documents</strong></p></li><li><p><strong>VAT Documentation & Return Files</strong></p></li><li><p><strong>Product registrations</strong></p></li></ol><ul><li><p>Maintain up-to-date knowledge on <strong>customs regulations, import/export laws, and VAT procedures</strong> across the UAE and GCC.</p></li><li><p>Monitor all <strong>customs compliance requirements, ensuring alignment with internal policies and external regulations</strong>.</p></li></ul><p><strong>3. Team Supervision & Coordination</strong></p><ul><li><p>Lead and guide the shipping documentation team, ensuring <strong>clear task assignments, training, and performance monitoring</strong>.</p></li><li><p>Coordinate with <strong>warehouse, sales, and inventory teams</strong> to align shipping schedules and documentation needs.</p></li><li><p>Act as a key liaison between <strong>internal departments, external authorities, and service providers</strong> to resolve operational challenges.</p></li></ul><p><strong>4. Document Control & Management</strong></p><ul><li><p>Establish and maintain a <strong>centralized document management system</strong> to organize, archive, and retrieve all shipping-related documentation, both electronically and physically.</p></li><li><p>Ensure <strong>document accuracy, completeness, and timely filing</strong> in line with company policies.</p></li><li><p>Implement regular <strong>audits of shipping documents</strong> to ensure compliance and identify process improvement opportunities.</p></li></ul><p><strong>5. Reporting & Analytics</strong></p><ul><li><p>Develop and maintain <strong>periodic reports on shipping activities, clearance status, document processing times, and cost analysis</strong>.</p></li><li><p>Provide <strong>data-driven insights and recommendations</strong> to improve cost-efficiency and streamline processes.</p></li><li><p>Support management with <strong>special reports, statistical analyses, and trend analysis</strong> related to shipping and import/export operations.</p></li></ul><p><strong>6. Customs & Trade Relations</strong></p><ul><li><p>Build and maintain <strong>positive working relationships with customs officers, port authorities, and trade regulators</strong> to facilitate smooth clearance and regulatory adherence.</p></li><li><p>Keep up-to-date with <strong>changes in customs policies, documentation requirements, and trade agreements</strong> affecting company shipments.</p></li><li><p>Manage <strong>Makasa Stamping procedures</strong> for cross-border transactions between <strong>Jebel Ali Free Zone, RAK Free Zone, and GCC countries</strong>.</p></li></ul><p><strong>7. Logistics Process Optimization</strong></p><ul><li><p>Continuously review and enhance <strong>shipping workflows, cost control measures, and delivery timelines</strong> to support the company’s business objectives.</p></li><li><p>Identify <strong>process bottlenecks and implement corrective actions</strong> for smoother operations.</p></li><li><p>Explore and implement <strong>automation tools</strong> for document preparation, tracking, and reporting.</p></li></ul><p><strong>8. Vendor & Courier Coordination</strong></p><ul><li><p>Negotiate and manage contracts with <strong>freight forwarders, customs brokers, and courier services (DHL, TNT, UPS, FedEx)</strong> to ensure competitive rates and reliable service.</p></li><li><p>Oversee <strong>arrangement and tracking of courier shipments, including document preparation and pickup scheduling</strong>.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><br><ul><li><p>Minimum <strong>5-7 years of experience</strong> in <strong>shipping, import/export documentation, customs clearance, and trade compliance</strong>, preferably within <strong>FMCG or Consumer Electronics sectors</strong>.</p></li><li><p>Strong leadership and <strong>team management skills</strong> with prior experience in supervising documentation teams.</p></li><li><p><strong>Excellent knowledge of Dubai Trade (Mirsal II)</strong> and Free Zone portals.</p></li><li><p>In-depth understanding of <strong>customs regulations, GCC trade agreements, VAT, and BOE procedures</strong>.</p></li><li><p>Strong analytical, <strong>problem-solving, and negotiation skills</strong>.</p></li><li><p>Proficient in <strong>MS Office (Excel, Word, Outlook)</strong>.</p></li><li><p><strong>Valid UAE driving license</strong> is an advantage.</p></li><li><p>Ability to <strong>work under pressure and meet tight deadlines</strong> in a fast-paced environment.</p></li></ul><br><p><strong>Preferred Experience:</strong></p><ul><li><p> Prior experience managing shipping for multi-branch, multi-country operations across GCC. </p></li><li><p>Strong background in trade document archiving and compliance reporting. </p></li><li><p>Dubai (with occasional travel to other GCC countries if required)</p></li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Role Overview :</strong><br><br>Caliber Brands, the company behind the nutricook brand of consumer kitchen appliances, is seeking a highly
systematic and detail-driven Supply Chain & Import Coordinator to own the end-to-end import process from our
manufacturing partners in China through to final delivery and clearance in the UAE.</p><br><p><strong>Key Responsibilities : </strong></p><br><ol><li><p><strong>Purchase Order, PI & Factory Coordination</strong><br></p></li></ol><ul><li><p>Issue accurate purchase orders (POs) from the respective company to factories in China, confirming all</p></li></ul><p>order details, specifications, and quantities.</p><ul><li><p>Obtain the Pro Forma Invoice (PI) from each factory against the PO and verify it against order terms</p></li></ul><p>before processing.</p><ul><li><p>Obtain and track Cargo Readiness Dates (CRD) from each factory and proactively push for the earliest</p></li></ul><p>possible dates where there is any discrepancy.</p><ul><li><p>Maintain continuous, clear communication with factory contacts to manage timelines, resolve delays, and</p></li></ul><p>confirm production milestones.</p><ul><li><p>Coordinate shipment dates with factories to align with business demand and inventory planning.<br></p><ol start="2"><li><p><strong>Inspection & Compliance</strong><br></p></li></ol></li></ul><ul><li><p>Book and finalise pre-shipment inspections (PSI) with the appointed inspection agency (e.g. V-Trust) in</p></li></ul><p>line with the shipment schedule.</p><ul><li><p>Review inspection reports thoroughly and flag any quality or compliance issues before authorising</p></li></ul><p>shipment release.</p><ul><li><p>Verify that all compliance certificates — CB / EMC / GCC / SASO — and all required documentation are</p></li></ul><p>valid and current before any goods are shipped.</p><ul><li><p>Ensure no shipment proceeds unless all quality, inspection, and compliance criteria are fully met. If a</p></li></ul><p>shipment fails inspection, coordinate rework, reconfirm CRD, and rebook inspection and vessel.<br><br><strong>3. Freight Negotiation & Logistics</strong></p><br><ul><li><p>Negotiate competitive freight rates with shipping lines and freight forwarders from China to destination</p></li></ul><p>ports.</p><ul><li><p>Compare freight options on cost, transit time, and reliability — and select the optimal route for each</p></li></ul><p>shipment.</p><ul><li><p>Book vessel space and manage shipment scheduling to ensure goods arrive at the correct port within the</p></li></ul><p>shortest reasonable timeframe.</p><ul><li><p>Track all in-transit shipments and vessel movement, and proactively manage any delays or routing</p></li></ul><p>issues.</p><ul><li><p>Coordinate marine insurance for every shipment within the required timelines (final policy obtained strictly</p></li></ul><p>within the defined window from vessel sailing).<br></p><ol start="4"><li><p><strong>Payment Coordination with Accounts</strong><br></p></li></ol><ul><li><p>Coordinate closely with the accounts / finance team to ensure timely advance and balance payments to</p></li></ul><p>manufacturing partners.</p><ul><li><p>Submit Pro Forma Invoices to finance and request advance payment or LC opening in line with the</p></li></ul><p>monthly cycle.</p><ul><li><p>Manage the full swift-copy cycle — receive swift copies from finance, share them with the factory, and</p></li></ul><p>confirm the factory's receipt of payment.</p><ul><li><p>Submit shipping documents to finance to trigger balance payments, and submit customs duty invoices for</p></li></ul><p>timely settlement.</p><ul><li><p>Ensure no payment milestone is missed that could delay production, shipping, or clearance.<br></p><ol start="5"><li><p><strong>Documentation, Clearance & Data Accuracy</strong><br></p></li></ol></li></ul><ul><li><p>Check and confirm all draft shipping documents — commercial invoice, packing list, bill of lading,</p></li></ul><p>certificate of origin — against the PI before goods are loaded.</p><ul><li><p>Receive original shipping documents and manage the entire destination clearance process.</p></li><li><p>Notify the warehouse of incoming cargo, share documents with the shipping agent for customs clearance,</p></li></ul><p>obtain the Delivery Order (DO), and track containers via Dubai Trade / Liner.</p><ul><li><p>Arrange transport of containers from port to warehouse in line with Dubai Customs timing.</p></li><li><p>Maintain meticulous, error-free records of all shipments, costs, dates, certificates, and statuses in Excel</p></li></ul><p>and any relevant systems — fully accurate and auditable at all times.<br></p><ol start="6"><li><p><strong>Proactive Problem Solving & Communication</strong><br></p></li></ol><ul><li><p>When a problem arises, take immediate ownership — pick up the phone, call the factory, freight</p></li></ul><p>forwarder, or partner directly, and resolve the issue rather than waiting for it to escalate.</p><ul><li><p>Act as the central coordination point between factories, freight forwarders, inspection agencies, finance,</p></li></ul><p>warehouse, and internal teams.</p><ul><li><p>Communicate shipment status, risks, and timelines clearly and proactively to management before they become problems</p></li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><br></p><ul><li><p>Proven experience dealing directly with Chinese factories and managing the full import process end-to end.</p></li><li><p><strong>Minimum 5 years of hands-on experience in China import operations.</strong></p></li><li><p>Strong working knowledge of customs clearance procedures, import documentation, and compliance</p></li></ul><p>certifications (CB / EMC / GCC / SASO).</p><ul><li><p>Demonstrated experience negotiating freight rates with shipping lines and freight forwarders from China.</p></li><li><p>Exceptional accuracy with data and numbers — a systematic, detail-oriented approach is essential.</p></li><li><p>Advanced proficiency in Microsoft Excel (trackers, reconciliation, reporting).</p></li><li><p>Clear, professional written and verbal communication skills.</p></li></ul><p></p></section>