InterContinental Hotels Group jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Ideally located in the heart of Sharjah, <strong>voco Sharjah</strong> offers easy access to Sharjah International Airport, SAIF Zone, and the city's key business and commercial districts. The hotel prime location provides convenient connectivity to Dubai, Ajman, and Sharjah's most popular attractions.</span></p><br><p><span>The hotel is perfectly positioned near some of Sharjah's most renowned educational and cultural institutions, including the University of Sharjah and the American University of Sharjah, making it an excellent choice for visiting academics, students, families, and corporate travelers. Guests are also within easy reach of University Hospital Sharjah, and the vibrant Aljada community.</span></p><br><p><span>Designed with voco's signature charm and thoughtful hospitality, the hotel features stylish guest rooms and suites, a fully equipped fitness centre, an inviting outdoor swimming pool, versatile meeting and event facilities, and a selection of dining experiences, including an all-day dining restaurant, cozy café, and lobby lounge. Whether the stay is for a short visit or an extended stay, voco Sharjah delivers a warm, trendy comfortable, and memorable experience.</span></p><br>Great hotels run on great partnerships. We're looking for a Purchasing Manager who can balance quality, cost, and efficiency while ensuring the right products and services are available at the right time to support every area of the hotel.<br>A little taste of your day-to-day:<br>Every day is different, but you’ll mostly be:<br><ul><li><p><span>Lead the Purchasing function to ensure the timely procurement of quality goods and services while supporting the hotel's operational and financial objectives.&nbsp;</span></p><br></li><li><p><span>Source, evaluate, and negotiate with suppliers to achieve the best value, quality, and service while maintaining strong vendor relationships.&nbsp;</span></p><br></li><li><p><span>Manage the procurement process from requisition to purchase order, ensuring compliance with hotel policies and approval procedures.&nbsp;</span></p><br></li><li><p><span>Monitor inventory levels, coordinate stock takes, and ensure the proper storage and handling of goods to minimise waste and maintain operational efficiency.&nbsp;</span></p><br></li><li><p><span>Review supplier performance regularly, negotiate contracts, and identify opportunities for cost savings without compromising quality.&nbsp;</span></p><br></li><li><p><span>Ensure all purchasing activities comply with company policies, local regulations, and ethical procurement standards.&nbsp;</span></p><br></li><li><p><span>Work closely with department heads to understand operational requirements and ensure timely availability of materials and supplies.&nbsp;</span></p><br></li><li><p><span>Monitor market trends, pricing, and product availability to support informed purchasing decisions.&nbsp;</span></p><br></li><li><p><span>Prepare purchasing reports, analyse procurement data, and recommend improvements to enhance efficiency and cost control.&nbsp;</span></p><br></li><li><p><span>Support budget management by monitoring purchasing expenses and identifying opportunities to improve profitability.&nbsp;</span></p><br></li><li><p><span>Maintain accurate purchasing records, contracts, and documentation for audit and compliance purposes.&nbsp;</span></p><br></li><li><p><span>Lead, coach, and develop the Purchasing team while fostering a collaborative and service-focused culture.&nbsp;</span></p><br></li><li><p><span>Promote sustainable purchasing practices by supporting responsible sourcing and reducing environmental impact wherever possible.&nbsp;</span></p><br></li></ul>What We need from you:<br><ul><li><p><span>Bachelor's degree in Supply Chain Management, Purchasing, Business Administration, Finance, or a related field.&nbsp;</span></p><br></li><li><p><span>A minimum of 4 to 5 years of purchasing or procurement experience within the UAE hospitality industry, including leadership experience in a similar role.&nbsp;</span></p><br></li><li><p><span>Strong knowledge of procurement processes, inventory management, supplier negotiations, and contract administration.&nbsp;</span></p><br></li><li><p><span>Proven experience managing supplier relationships and delivering cost-saving initiatives while maintaining quality standards.&nbsp;</span></p><br></li><li><p><span>Good understanding of hotel operations and purchasing requirements across all departments.&nbsp;</span></p><br></li><li><p><span>Experience using procurement and inventory management systems.&nbsp;</span></p><br></li><li><p><span>Strong analytical, negotiation, and organisational skills with excellent attention to detail.&nbsp;</span></p><br></li><li><p><span>Good understanding of budgeting, cost control, and financial reporting.&nbsp;</span></p><br></li><li><p><span>Excellent communication and stakeholder management skills with the ability to build effective relationships across departments and with suppliers.&nbsp;</span></p><br></li><li><p><span>Fluent in English. Additional language skills are an advantage. Local UAE hospitality experience is essential.&nbsp;</span></p><br></li></ul>What you can expect from us:&nbsp;<br>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.&nbsp;<br>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.&nbsp;<br>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. <br>So, join us and you’ll become part of our ever-growing global family.<br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Ideally located in the heart of Sharjah, <strong>voco Sharjah</strong> offers easy access to Sharjah International Airport, SAIF Zone, and the city's key business and commercial districts. The hotel prime location provides convenient connectivity to Dubai, Ajman, and Sharjah's most popular attractions.</span></p><br><p><span>The hotel is perfectly positioned near some of Sharjah's most renowned educational and cultural institutions, including the University of Sharjah and the American University of Sharjah, making it an excellent choice for visiting academics, students, families, and corporate travelers. Guests are also within easy reach of University Hospital Sharjah, and the vibrant Aljada community.</span></p><br><p><span>Designed with voco's signature charm and thoughtful hospitality, the hotel features stylish guest rooms and suites, a fully equipped fitness centre, an inviting outdoor swimming pool, versatile meeting and event facilities, and a selection of dining experiences, including an all-day dining restaurant, cozy café, and lobby lounge. Whether the stay is for a short visit or an extended stay, voco Sharjah delivers a warm, trendy comfortable, and memorable experience.</span></p><br>We believe every plate tells a story. So, we’re searching for a Head Chef with a palate for serving up truly memorable dishes. Whenever and wherever our guests choose to dine. Behind the scenes, you’ll ensure quality, maintain high standards and keep the kitchen running smoothly.<br>A little taste of your day-to-day:<br>Every day is different, but you’ll mostly be:<br><ul><li><p><span>Lead all culinary operations across the hotel's restaurants, bars, banquets, in-room dining, and pastry production, ensuring exceptional quality, consistency, and innovation.</span></p><br></li><li><p><span>Develop seasonal menus, signature dishes, and creative culinary experiences that reflect guest preferences, market trends, and the hotel's dining concepts.</span></p><br></li><li><p><span>Apply your expertise in Mediterranean cuisine and Pastry to inspire menu development, mentor the culinary team, and elevate the hotel's food offerings.</span></p><br></li><li><p><span>Inspire, coach, and develop the culinary team, creating a culture of excellence, collaboration, and continuous learning.</span></p><br></li><li><p><span>Plan daily kitchen operations, ensuring the right staffing levels and efficient workflow across all shifts.</span></p><br></li><li><p><span>Maintain the highest standards of food quality, presentation, hygiene, and consistency in line with IHG brand standards and HACCP requirements.</span></p><br></li><li><p><span>Partner closely with the Director of Operations, Food &amp; Beverage team, and other departments to deliver outstanding guest experiences and successful events.</span></p><br></li><li><p><span>Engage with guests, respond to feedback, and continuously enhance the culinary offering to improve guest satisfaction.</span></p><br></li><li><p><span>Monitor food costs, labour expenses, inventory, and purchasing to achieve financial targets while minimising waste.</span></p><br></li><li><p><span>Oversee supplier relationships and ensure the quality and availability of ingredients and kitchen equipment.</span></p><br></li><li><p><span>Drive menu engineering, recipe standardisation, and accurate food costing to maximise profitability.</span></p><br></li><li><p><span>Stay informed of culinary trends, competitor activity, and industry innovations, introducing new ideas that enhance the hotel's reputation.</span></p><br></li><li><p><span>Ensure full compliance with food safety, sanitation, health, and local regulatory requirements.</span></p><br></li><li><p><span>Support annual budgeting, forecasting, and departmental planning while delivering agreed business objectives.</span></p><br></li><li><p><span>Champion sustainability initiatives by promoting responsible sourcing, waste reduction, and efficient kitchen operations.</span></p><br></li></ul>What We need from you:<br><ul><li><p><span>Proven experience as a Head Chef or Executive Chef within 5-star hotel or high-end restaurant environment.</span></p><br></li><li><p><span>Strong culinary expertise in Mediterranean cuisine and Pastry, with the ability to develop innovative menus and mentor chefs across these specialities.</span></p><br></li><li><p><span>A minimum of 5 to 7 years of progressive culinary leadership experience, including managing large kitchen operations.</span></p><br></li><li><p><span>Excellent leadership and people management skills with the ability to coach, motivate, and develop high-performing teams.</span></p><br></li><li><p><span>Strong knowledge of menu development, food costing, inventory management, budgeting, and kitchen financial performance.</span></p><br></li><li><p><span>In-depth understanding of HACCP, food safety, hygiene standards, and local regulatory requirements.</span></p><br></li><li><p><span>Proven ability to manage multiple outlets, events, and changing business demands while maintaining exceptional quality.</span></p><br></li><li><p><span>Creative mindset with a passion for innovation, seasonal ingredients, and continuous improvement.</span></p><br></li><li><p><span>Strong communication and collaboration skills, with the ability to work effectively with senior leaders and operational teams.</span></p><br></li><li><p><span>A recognised culinary qualification or professional chef certification is required.</span></p><br></li></ul>What you can expect from us:&nbsp;<br>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.&nbsp;<br>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.&nbsp;<br>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. <br>So, join us and you’ll become part of our ever-growing global family.<br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>What's</span><span> your passion? Whether you're into dancing, diving, or dominoes at </span><span>IHG</span><span> we're interested in YOU. We love people who apply the same amount of care and passion to their jobs as they do their hobbies - people who help us create great hotels guests love.</span></span></p><br><br><p><span><span><strong>Crowne Plaza Dubai Marina</strong> is a perfect location that completely understands Modern business travelers. Located in the cosmopolitan Dubai Marina area, the 3,037 square-</span><span>metre</span><span> hotel is next to Dubai Marina Mall and within walking distance of the picturesque pedestrian promenade, which borders the waterway lined with vibrant cafes and restaurants.</span></span></p><br><br><p><span><span>With 273 stylish rooms and a convenient, prestigious location, Crowne Plaza Dubai Marina is an ideal hotel for productive business and enjoyable leisure time; and will definitely enjoy a new hotel that has mastered the balance between modernism of the business world and traditions of the Arabian hospitality.</span></span></p><br><br><p><span><span>We are currently recruiting for a </span><span>full time</span><span> <strong>Housekeeping Assistant </strong>to join our enthusiastic team at Crowne Plaza Dubai Marina. </span></span></p><br><br><p><span><span>As a Housekeeping Assistant you are responsible for the cleanliness of Guest rooms and public areas as instructed by Housekeeping Ambassador while adhering to </span><span>Hotel</span><span> policies and procedures and your role will include key responsibilities such as:&nbsp;</span></span></p><br><br><ul><li><p><span><span>Receive work assignment, keys and supplies from the supervisor and sign the key </span><span>log book</span><span> accurately&nbsp;</span></span></p><br></li></ul><br><ul><li><p><span><span>Check and report any maintenance work required immediately&nbsp;</span></span></p><br></li></ul><br><ul><li><p><span><span>Vacuum carpet and upholstered furniture, dust and wipe furniture, empty ashtrays and wastebaskets&nbsp;</span></span></p><br></li></ul><br><ul><li></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>If you’ve got the charm, we’ve got the front desk! Join our fun and friendly gang as a Guest Service Agent.&nbsp;</span></span></p><br><p><span><span>About Us</span></span></p><br><p><span><span>A little curiosity can take you anywhere. So, at Hotel Indigo ®, we do more than satisfy our guests' curiosity, we inspire them. Our passionate colleagues help create memorable and unique experiences for our guests; in a place truly connected to the local neighborhood, infused with intriguing design and local flavors. Where every day brings new discoveries, fresh experiences, and unexpected ideas.</span></span></p><br><p><span><span>The hotel boasts 269 tastefully decorated rooms, each thoughtfully designed to reflect the hotel’s neighborhood story, the story of Dubai Creek.&nbsp;</span></span></p><br><p><span><span>And just like our hotels, no two colleagues are the same. So, we’re curious about YOU. How will you inspire the eclectic rhythm in our hotels? How will you bring the local neighborhood story to life? At Hotel Indigo® hotels,&nbsp;</span><span>we’re</span><span> excited to meet spirited characters who can delight the most curious guests.</span></span></p><br><p><span><span>Your Day to Day</span></span></p><br><p><span><span>We’re not just after someone to stand behind a desk – we’re looking for a people person, someone who brings good vibes, quick thinking, and a big smile to every shift.&nbsp;</span></span></p><br><p><span><span>As a Guest Service Agent, you’ll be welcoming guests like old friends, handling check-ins, check-outs, room keys, payments, and all the little details in between. You’ll be answering questions, solving mini-mysteries (like “where’s the best karak around here?”), and connecting the dots across departments to keep things flowing smoothly. You’ll work closely with Housekeeping, Engineering, and the rest of the Front Office gang to make sure everything’s running like clockwork.&nbsp;</span></span></p><br><p><span><span>Expect to be on your feet, think on the fly, and bring your personality to the role, because we’re big on character, not cookie-cutter service. Bonus points if you’ve got a talent for remembering guest names, love sharing cool local tips, or know how to turn a challenging check-in into a glowing review.</span></span></p><br><p><span><span>What We Need From You</span></span></p><br><p><span><span>We want someone who’s confident, friendly, and not afraid to roll up their sleeves. If you’ve worked in a front desk or guest-facing role before, great! If you’ve used Opera PMS, even better. But more than anything, we want someone who’s all about people. You’ll need to juggle a few things at once, stay calm when it’s busy, and always be ready with a “no problem, we’ve got you.” Fluency in English is a must, and if you speak any other languages, that’s a nice plus. You’ll need to be flexible with shifts and bring a good attitude no matter what time of day it is. We’re a creative, curious, slightly quirky bunch, so if you’ve got a little edge and a big heart, you’ll feel right at home.</span></span></p><br><p><span><span>What We Offer</span></span></p><br><p><span><span>Join us and not only can you benefit from the world of variety and opportunity that comes with working for a global organization, you can also look forward to being part of a company that will appreciate you for being you. We’ll reward all your hard work with a great salary and benefit package.</span></span></p><br><p><span><span>What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start with IHG, be involved and grow. So, whoever you are, whatever you love doing, bring your passion to IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com</span></span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>Are you passionate about curating memorable dining experiences, whether in a buzzing restaurant or through a perfectly timed tray in a guest’s room? If you thrive in a creative, energetic environment and believe service should always come with a personal touch, then we’re looking for you.</span></span></p><br><p><span><span>About Us</span></span></p><br><p><span><span>A little curiosity can take you anywhere. So, at Hotel Indigo ®, we do more than satisfy our guests' curiosity, we inspire them. Our passionate colleagues help create memorable and unique experiences for our guests; in a place truly connected to the local neighbourhood, infused with intriguing design and local flavours. Where every day brings new discoveries, fresh experiences, and unexpected ideas.</span></span></p><br><p><span><span>And just like our hotels, no two colleagues are the same. So, we’re curious about YOU. How will you inspire the eclectic rhythm in our hotels? How will you bring the local neighbourhood story to life? At Hotel Indigo® hotels, we’re excited to meet spirited characters who can delight the most curious guests.</span></span></p><br><p><span><span>The hotel boasts 269 tastefully decorated rooms, each thoughtfully designed to reflect the hotels neighbourhood story; the story of Dubai creek.&nbsp;</span></span></p><br><p><span><span>Your Day to Day</span></span></p><br><p><span><span>As an F&amp;B Server at Hotel Indigo Dubai Downtown, you’ll play a key role in creating standout guest experiences – whether in our buzzing restaurant or through our in-room dining service. Depending on your assignment, you’ll either be engaging with guests at their table, guiding them through our locally inspired menu, or delivering perfectly timed meals straight to their room with warmth and care.</span></span></p><br><p><span><span>You’ll take orders with confidence, serve with style, and make sure every detail; from presentation to timing is just right. You'll stay in sync with your team, keep your station polished, and always be one step ahead of what the guest needs, even before they know it.</span></span></p><br><p><span><span>Whether you're on the restaurant floor or behind the scenes delivering to rooms, your energy, attention to detail, and genuine passion for service will help turn everyday moments into unforgettable ones.</span></span></p><br><p><span><span>What We Need From You</span></span></p><br><p><span><span>We’re looking for individuals with at least one year of experience in a similar F&amp;B role – ideally in a boutique or lifestyle hotel setting. You should be confident, upbeat, and genuinely love making people feel seen and cared for. A good sense of timing, attention to detail, and the ability to stay calm and collected (even when service gets intense) are essential.</span></span></p><br><p><span><span>If you’re the kind of person who remembers a regular’s favourite drink, loves sharing a story behind the special of the day, or takes pride in a perfectly arranged room service tray, you’ll thrive here.</span></span></p><br><p><span><span>What We Offer</span></span></p><br><p><span><span>Join us and not only can you benefit from the world of variety and opportunity that comes with working for a global organization, you can also look forward to being part of a company that will appreciate you for being you. We’ll reward all your hard work with a great salary and benefit package.</span></span></p><br><p><span><span>What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start with IHG, be involved and grow. So, whoever you are, whatever you love doing, bring your passion to IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com</span></span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>Are you ready to bring your passion for food to life in a vibrant, stylish setting? At Hotel Indigo, we’re not just about great stays; we’re about creating unforgettable dining experiences that leave a lasting impression.</span></span></p><br><p><span><span>About Us</span></span></p><br><p><span><span>A little curiosity can take you anywhere. So, at Hotel Indigo ®, we do more than satisfy our guests' curiosity, we inspire them. Our passionate colleagues help create memorable and unique experiences for our guests; in a place truly connected to the local neighbourhood, infused with intriguing design and local flavours. Where every day brings new discoveries, fresh experiences, and unexpected ideas.</span></span></p><br><p><span><span>And just like our hotels, no two colleagues are the same. So, we’re curious about YOU. How will you inspire the eclectic rhythm in our hotels? How will you bring the local neighbourhood story to life? At Hotel Indigo® hotels, we’re excited to meet spirited characters who can delight the most curious guests.</span></span></p><br><p><span><span>The hotel boasts 269 tastefully decorated rooms, each thoughtfully designed to reflect the hotels neighbourhood story; the story of Dubai creek.&nbsp;</span></span></p><br><p><span><span>Your Day to Day</span></span></p><br><p><span><span>We’re looking for a Commis I ready to stir things up in the kitchen! If you have a passion for food, a love for learning new techniques, and a dash of creativity, we want you on our team.</span></span></p><br><p><span><span>You’ll be essential to creating the mouth-watering dishes that our guests rave about. Your tasks will include setting up food stations, preparing mise-en-place, and ensuring ingredients are prepped and ready for service. You’ll maintain a clean kitchen, follow hygiene and safety protocols, and assist other sections as needed.&nbsp;</span></span></p><br><p><span><span>Whether you're plating with precision, experimenting with new recipes, or managing inventory, you'll help keep the kitchen running smoothly.</span></span></p><br><p><span><span>What We Need from You</span></span></p><br><p><span><span>We’re looking for someone with a passion for hospitality, solid food safety knowledge, and a love for teamwork.</span></span></p><br><p><span><span>If you have at least one year of experience in a similar role, a diploma in culinary arts is a bonus, but we truly value passion, creativity, and that infectious smile that makes every dish even better.</span></span></p><br><p><span><span>If this sounds like you, we can’t wait to meet you. Let’s cook up something extraordinary together!</span></span></p><br><p><span><span>What We Offer</span></span></p><br><p><span><span>Join us and not only can you benefit from the world of variety and opportunity that comes with working for a global organization, you can also look forward to being part of a company that will appreciate you for being you. We’ll reward all your hard work with a great salary and benefit package.</span></span></p><br><p><span><span>What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start with IHG, be involved and grow. So, whoever you are, whatever you love doing, bring your passion to IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com</span></span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>At Crowne Plaza® Hotels &amp; Resorts our goal is to make business travel work. That’s where you come in. When you are part of the Crowne Plaza Hotels &amp; Resorts brand you’re more than just a job title. At Crowne Plaza, we look for people who are dynamic and passionate! People who excel in their role and help our guests succeed too.</span></span></p><br><p><span><span>The Crowne Plaza Dubai Marina will be the perfect location that completely understands Modern business travelers. Located in the cosmopolitan Dubai Marina area, the 3,037 square-meter hotel is next to Dubai Marina Mall and within walking distance of the picturesque pedestrian promenade, which borders the waterway lined with vibrant cafes and restaurants</span></span></p><br><p><span><span>With 273 stylish rooms and a convenient, prestigious location, you will find Crowne Plaza Dubai Marina an ideal hotel for productive business and enjoyable leisure time; and will definitely; enjoy the hotel that has mastered the balance between the modernism of the business world and traditions of the Arabian hospitality.</span></span></p><br><p><span><span>We have an exciting opportunity for you as <strong>Chef de Partie - Pastry&nbsp;</strong>to join our enthusiastic team at Crowne Plaza Dubai Marina.</span></span></p><br><p><span><span>As a Chef de Partie - Pastry you are responsible to take care of the daily food preparation and duties assigned to meet the set standard and qualities whereby your role will include key responsibilities such as:</span></span></p><br><ul><li><p><span><span>Prepare all food items for a la carte and/or buffet menus according to the hotel’s recipes and standards.</span></span></p><br></li><li><p><span><span>Have full knowledge of all menu items, daily features and promotions.</span></span></p><br></li><li><p><span><span>Arrange and decorate dishes with taste and refinement.</span></span></p><br></li><li><p><span><span>Organize and coordinate the preparations and ensure that the recipes are respected.</span></span></p><br></li><li><p><span><span>Organize and control the work of Commis in your section.</span></span></p><br></li><li><p><span><span>Participate in work meetings with your colleagues and chefs.</span></span></p><br></li><li><p><span><span>Control the stock of your sections and transmit your orders to your superior.</span></span></p><br></li><li><p><span><span>Make suggestions for new preparations, dishes or presentations.</span></span></p><br></li></ul><p><span><span>The successful candidate will be hands-on leader with the ability to positively coach and motivate the team to success. Ideally, the candidate would have minimum 2 years experiences in a similar role in a 5 star hotel; able to handle multi-national team; Strong in HACCP procedures and application; exposure to outlet opening; exposure to a wide variety of outlets. The position required a high organization skill; highly motivated; focus on training and developing staff member; good administration skill.</span></span></p><br><p><span><span>IHG is more than just a great place to stay; we are also one of UAE’s best employers. We are looking for exceptional people like you to greet the world and be the spark that makes us even better.</span></span><br><span><span>We passionately believe that it’s our people who have brought us to where we are today and our people that will help us grow. We celebrate diversity every day. We welcome guests from every background and corner of the world, so we want individuals who can bring true hospitality to life for everyone.</span></span><br><span><span>We will give you every opportunity to grow vertically, functionally, geographically, and personally. As part of the IHG family with more than 5,300 hotels in over 100 countries, the world is your oyster.</span></span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>What's your passion? Whether you're into legal laws, interest in human capital or chess, at At Crowne Plaza</span></span><span><span>®</span></span><span><span> Hotels &amp; Resorts we're interested in you. We love people who apply the same amount of passion and precision to their jobs as they do to their hobbies. Imagine working for a company that gives you Room to be yourself. Our commitment to our people is to deliver room to have a great start, to learn and grow, to perform, to be recognized and rewarded, to be involved and to take the initiative and lead.&nbsp;</span></span></p><br><p><span><span>The </span></span><span><span><strong>Crowne Plaza Dubai Marina</strong></span></span><span><span>&nbsp;is the perfect location that completely understands Modern business travelers. Located in the cosmopolitan&nbsp;Dubai Marina&nbsp;area, the 3,037 square-metre hotel is next to&nbsp;Dubai Marina Mall&nbsp;and within walking distance of the picturesque pedestrian promenade, which borders the waterway lined with vibrant cafes and restaurants.</span></span></p><br><p><span><span>With 273 stylish rooms and a convenient, prestigious location, you will find&nbsp;Crowne Plaza Dubai Marina&nbsp;an ideal hotel for productive business and enjoyable leisure time; and will definitely enjoy a new hotel that has mastered the balance between modernism of the business world and traditions of the Arabian hospitality.</span></span></p><br><p><span><span>We are currently recruiting for a full time&nbsp;<strong>Demi Chef de Partie- Pastry</strong> to join our enthusiastic team at Crowne Plaza Dubai Marina. </span></span></p><br><p><span><span>As a <strong>Demi Chef de Partie- Pastry</strong> you are responsible to take care of the daily food preparation and duties assigned to meet the set standard and qualities whereby your role will include key responsibilities such as:</span></span></p><br><ul><li><span><span>Support the Chef de Partie or Sous Chef in the daily operation and work</span></span></li><li><span><span>Work according to the menu specifications by the Chef de Partie or Sous Chef</span></span></li><li><span><span>Keep work area at all times in hygienic conditions according to the rules set by the hotel</span></span></li><li><span><span>Control food stock and food cost in his section</span></span></li><li><span><span>Prepare the daily mis-en-place and food production in pastry &amp; bakery section</span></span></li><li><span><span>Follow the instructions and recommendations from the immediate superiors to complete the daily tasks</span></span></li><li><span><span>Ensure the highest standards and consistent quality in the daily preparation and keep up to date with the new products, recipes and preparation techniques</span></span></li><li><span><span>Instruct and lead subordinates through their daily requirements in food preparation and actively take part in set up of buffets and special functions</span></span></li><li><p><span><span>Coordinate and participate with other sections of requirements, cleanliness, wastage and cost control</span></span></p><br></li></ul><p><span><span>Ideally, you'll have a minimum of 2 years’ experience in the similar role in a four or five-star hotel or comparable industry, ability to demonstrate working with and engaging teams from different cultures, strong verbal and written communication skills along with being quality oriented with focus on details, high performance standards, able to multi-task &amp; meet deadlines and technical proficiency in related software preferable.</span></span></p><br><p><span><span>IHG is more than just a great place to stay; we are also one of UAE’s best employers. We are looking for exceptional people like you to greet the world and be the spark that makes us even better.</span></span></p><br><p><br><span><span>We passionately believe that it’s our people who have brought us to where we are today and our people that will help us grow. We celebrate diversity every day. We welcome guests from every background and corner of the world, so we want individuals who can bring true hospitality to life for everyone.</span></span></p><br><p><br><span><span>We will give you every opportunity to grow vertically, functionally, geographically, and personally. As part of the IHG family with more than 5,300 hotels in over 100 countries, the world is your oyster.</span></span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>What's your passion? Whether you're into dancing, diving, or dominoes at IHG we're interested in YOU. We love people who apply the same amount of care and passion to their jobs as they do their hobbies - people who help us create great hotels guests love.</span></span></p><br><p><span><span><strong>Crowne Plaza Dubai Marina</strong>&nbsp;is a perfect location that completely understands Modern business travelers. Located in the cosmopolitan&nbsp;Dubai Marina&nbsp;area, the 3,037 square-meter hotel is next to&nbsp;Dubai Marina Mall&nbsp;and within walking distance of the picturesque pedestrian promenade, which borders the waterway lined with vibrant cafes and restaurants.</span></span></p><br><p><span><span>With 273 stylish rooms and a convenient, prestigious location, Crowne Plaza Dubai Marina&nbsp;is an ideal hotel for productive business and enjoyable leisure time; and will definitely enjoy a new hotel that has mastered the balance between modernism of the business world and traditions of the Arabian hospitality.</span></span></p><br><p><span><span>We are currently recruiting for a full time&nbsp;<strong>Barista&nbsp;</strong>to join our enthusiastic team at Crowne Plaza Dubai Marina. </span></span></p><br><p><span><span>As a Bartender you are responsible to&nbsp;</span></span><span><span>provide professional service to our Guests. Preparing and serving beverages such as mocktails, cocktails, hard drinks, soft drinks and specialty beverages. To explain the menu items to our Guests, and to ensure that they are comfortable and satisfied. Y</span></span><span><span>our role will include key responsibilities such as:</span></span></p><br><ul><li><p><span><span>Welcoming guests, informing them about specials or new items, answering questions, and accepting orders and payments.</span></span></p><br></li><li><p><span><span>Preparing requested drinks such as hot beverages, mocktails, cocktails, soft drinks etc. and serving items to the guests.</span></span></p><br></li><li><p><span><span>Packaging food and beverages for sale.</span></span></p><br></li><li><p><span><span>Cleaning and restocking work and dining areas, emptying trash and sanitizing equipment and utensils.</span></span></p><br></li><li><p><span><span>Learning about brewing methods, beverage blends, food preparation, and presentation techniques to improve food quality.</span></span></p><br></li><li><p><span><span>Updating signage and displays to attract guests.</span></span></p><br></li><li><p><span><span>Taking inventory and replenishing items in display cases, at tables, or behind the counter.</span></span></p><br></li><li><p><span><span>Working as part of a fun, high-energy team.</span></span></p><br></li><li><p><span><span>Adhering to all food safety regulations and quality controls.</span></span></p><br></li></ul><p><span><span>Ideally, you'll have a minimum of 1- 2 years’ experience in the similar role in a four or five-star hotel or comparable industry, ability to demonstrate working with and engaging teams from different cultures, strong verbal and written communication skills along with being quality oriented with focus on details, high performance standards, able to multi-task &amp; meet deadlines and technical proficiency in related software preferable.</span></span></p><br><p><span><span>At IHG we are committed to developing our team and managing our talent and would encourage internal as well as external candidates to apply for any of our vacancies.</span></span></p><br><p><span><span>We passionately believe that it’s our people who have brought us to where we are today and our people that will help us grow. We celebrate diversity every day. We welcome guests from every background and corner of the world, so we want individuals who can bring true hospitality to life for everyone.</span></span><br><span><span>We will give you every opportunity to grow vertically, functionally, geographically, and personally. As part of the IHG family with more than 6,000 hotels in over 100 countries, the world is your oyster</span></span><span><span>.</span></span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>About Us</strong></span></span></p><br><br><p><span><span>At <strong>Holiday Inn® Hotels &amp; Resorts</strong>, our job is to bring the joy of travel to everyone. That's where you come in. We look for people who are friendly, welcoming, and genuinely care about making every </span><span>guest's</span><span> stay memorable. When you're part of the Holiday Inn Hotels &amp; Resorts brand, you're more than just a job title.</span></span></p><br><br><p><span><span><strong>Holiday Inn Abu Dhabi</strong> is looking for an efficient, passionate, and team-oriented&nbsp;<strong>Food &amp; Beverage Attendant&nbsp;</strong>to join our dynamic team! Holiday Inn Abu Dhabi, the first Holiday Inn property in Abu Dhabi, welcomes guests </span><i><span>with 203 modern and stylish rooms</span></i><span>, complemented by a diverse selection of dining, entertainment, and meeting facilities. Our hotel offers a variety of unique food and beverage experiences, from international dining at </span><i><span>Silk Route Café</span></i><span> to vibrant evenings at </span><i><span>Thirty 1st Bar &amp; Lounge</span></i><span>, featuring stunning views of the Abu Dhabi skyline. Guests can also enjoy an authentic Arabic social experience </span><i><span>at Hubbly Bubbly</span></i><span>, our shisha café, or indulge in the casual dining experience </span><i><span>at Stock Burger Co</span></i><span>., offering premium burgers, craft brews, and a relaxed atmosphere.</span></span></p><br><br><p><span><span><strong>What's</strong></span><span><strong> the job?</strong></span></span></p><br><br><p><span><span>As a <strong>Food &amp; Beverage Attendant</strong>, you will create memorable dining experiences by delivering warm, friendly, and efficient service across our Food &amp; Beverage outlets. You will ensure every guest receives exceptional service in line with IHG brand standards while maintaining high standards of food quality, cleanliness, and operational excellence. You will also contribute to achieving departmental goals through teamwork, product knowledge, and effective upselling.</span></span></p><br><br><p><span><span><strong>A little taste of your day-to-day:</strong></span></span></p><br><br><p><span><span>The duties and responsibilities will include, but are not limited to:</span></span></p><br><br><ul><li><p><span><span>Deliver warm, friendly, and personalized service in line with Holiday Inn and IHG brand standards.</span></span></p><br></li></ul><br><ul><li>&lt;</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>At <strong>InterContinental Residences Dubai Business Bay</strong>, we are seeking a <strong>Housekeeping Manager</strong> to lead the Housekeeping Department in delivering exceptional cleanliness, comfort, and luxury residential experiences while driving operational excellence and developing a high-performing team.</p><br><p>This role is designed for an experienced hospitality leader who combines operational expertise, strong people leadership, and a passion for delivering exceptional guest experiences. As Housekeeping Manager, you will oversee all housekeeping operations, ensuring the highest standards of cleanliness, presentation, safety, and service while contributing to the overall success of the property.</p><br><p>This is more than a housekeeping leadership role.</p><br><p>InterContinental Residences Dubai Business Bay offers a luxury residential environment where attention to detail creates lasting impressions. As Housekeeping Manager, you will shape the guest experience behind the scenes by creating immaculate living spaces, inspiring your team, and ensuring every residence and public area reflects the highest standards of luxury hospitality.</p><br>Why This Role Matters<p>Luxury begins with exceptional housekeeping.</p><br><p>As Housekeeping Manager, you will lead one of the property's most important operational departments, ensuring guests consistently enjoy beautifully maintained residences and public spaces. Your leadership will foster a culture of accountability, quality, teamwork, and continuous improvement while ensuring operational efficiency and financial performance.</p><br><p>Your ability to balance guest expectations, team engagement, quality standards, and business objectives will directly influence guest satisfaction, brand reputation, and overall hotel performance.</p><br>Lead the Standards That Define Luxury<p>You will oversee all housekeeping operations, ensuring guest rooms, residences, public areas, linen services, and back-of-house areas consistently exceed InterContinental brand standards.</p><br><p>From leading and developing your team to managing quality inspections, departmental budgets, inventory, productivity, and guest satisfaction, you will play a key role in creating memorable guest experiences through operational excellence.</p><br>What We'll Support You to Do<p>• Lead Housekeeping Excellence: Deliver exceptional cleanliness, presentation, and luxury service standards throughout the property.</p><br><p>• Develop High-Performing Teams: Recruit, coach, mentor, and inspire colleagues while building a positive and engaged departmental culture.</p><br><p>• Drive Operational Performance: Manage productivity, scheduling, departmental budgets, inventories, and quality assurance initiatives.</p><br><p>• Elevate the Guest Experience: Ensure every guest enjoys an immaculate environment while responding proactively to feedback and service opportunities.</p><br>The Gig<p>Reporting directly to the <strong>Cluster General Manager &amp; Director of Rooms</strong>, the Housekeeping Manager is responsible for the strategic and day-to-day leadership of the Housekeeping Department at InterContinental Residences Dubai Business Bay.</p><br><p>• <strong>The Opportunity:</strong> Lead one of the property's most visible operational departments within a luxury residential hospitality environment.</p><br><p>• <strong>The Strategy:</strong> Combine operational excellence, financial discipline, quality assurance, and people leadership to deliver world-class housekeeping services.</p><br><p>• <strong>The Impact:</strong> Enhance guest satisfaction, colleague engagement, operational efficiency, and brand reputation.</p><br><p>You will collaborate closely with Front Office, Engineering, Food &amp; Beverage, Security, Finance, and other operational departments to ensure seamless service delivery across the property.</p><br>Stay Human<p>At InterContinental, hospitality is about people.</p><br><p>This role is about creating exceptional environments where guests feel comfortable, colleagues feel supported, and operational excellence is achieved through teamwork, trust, and genuine care.</p><br>Your Day-to-Day<p>No two days are the same; your responsibilities will include, but are not limited to:</p><br>Housekeeping Operations<p>• Lead all housekeeping operations across guest rooms, residences, public areas, and back-of-house spaces.</p><br><p>• Ensure all areas consistently meet InterContinental brand standards and luxury expectations.</p><br><p>• Conduct regular inspections and implement quality improvement initiatives.</p><br><p>• Monitor cleanliness, maintenance concerns, and presentation standards throughout the property.</p><br><p>• Coordinate deep cleaning and preventive housekeeping programs.</p><br>Leadership &amp; Team Development<p>• Lead, motivate, coach, and develop housekeeping colleagues and supervisors.</p><br><p>• Recruit, onboard, train, and retain high-performing team members.</p><br><p>• Conduct performance evaluations and support career development planning.</p><br><p>• Foster a positive, inclusive, and service-focused team culture.</p><br><p>• Promote employee engagement and recognition initiatives.</p><br>Guest Experience<p>• Ensure guest rooms are prepared to the highest standards prior to arrival.</p><br><p>• Respond promptly and professionally to guest feedback and housekeeping requests.</p><br><p>• Support VIP arrivals, long-stay guests, and special requests.</p><br><p>• Partner with Front Office to deliver seamless arrival and departure experiences.</p><br><p>• Drive continuous improvement through guest satisfaction feedback.</p><br>Operational &amp; Financial Management<p>• Prepare departmental schedules aligned with business demands.</p><br><p>• Manage departmental budgets while maintaining productivity and service quality.</p><br><p>• Monitor linen, uniforms, guest supplies, and housekeeping inventories.</p><br><p>• Control departmental expenses and minimize waste.</p><br><p>• Ensure effective purchasing and inventory management processes.</p><br>Cross-Department Collaboration<p>• Work closely with Front Office, Engineering, Security, Laundry, and Food &amp; Beverage teams.</p><br><p>• Coordinate room availability and maintenance priorities.</p><br><p>• Support major events, VIP visits, and operational projects.</p><br><p>• Ensure effective communication across all operational departments.</p><br>Quality, Safety &amp; Compliance<p>• Maintain compliance with IHG brand standards, policies, and operating procedures.</p><br><p>• Ensure compliance with health, safety, hygiene, and security regulations.</p><br><p>• Lead housekeeping audits and quality assurance inspections.</p><br><p>• Maintain accurate departmental documentation and operational reports.</p><br><p>• Promote sustainability initiatives and environmentally responsible housekeeping practices.</p><br>What Success Looks Like<p>• Outstanding cleanliness and quality inspection scores.</p><br><p>• High guest satisfaction relating to housekeeping services.</p><br><p>• Strong colleague engagement and team retention.</p><br><p>• Effective departmental cost control and productivity performance.</p><br><p>• Excellent collaboration across operational departments.</p><br><p>• Consistent compliance with IHG luxury brand standards.</p><br>Who This Role Is Perfect For<p>• Experienced housekeeping leader passionate about luxury hospitality.</p><br><p>• Inspirational people manager committed to developing high-performing teams.</p><br><p>• Operationally focused professional with strong commercial awareness.</p><br><p>• Detail-oriented leader who drives quality and consistency.</p><br><p>• Collaborative manager who builds strong cross-functional relationships.</p><br><p>• Service-focused hospitality professional who leads by example.</p><br>What We Need From You<p>Ideally, you bring some (or all) of the following:</p><br>Education<p>• Degree or Diploma in Hospitality Management or related field preferred.</p><br>Experience<p>• Minimum 5–7 years of progressive Housekeeping leadership experience.</p><br><p>• Previous experience as Housekeeping Manager or Assistant Executive Housekeeper within luxury hotels or branded residences.</p><br><p>• Experience managing large housekeeping teams and departmental budgets.</p><br><p>• Strong knowledge of Opera PMS and housekeeping management systems.</p><br><p>• GCC/UAE hospitality experience preferred.</p><br>Personal Attributes<p>• Exceptional leadership and people development skills.</p><br><p>• Strong organisational and operational management abilities.</p><br><p>• Excellent communication and stakeholder management skills.</p><br><p>• High attention to detail and commitment to quality.</p><br><p>• Financial and commercial awareness.</p><br><p>• Ability to perform effectively in a dynamic luxury hospitality environment.</p><br><p>• Passion for continuous improvement and service excellence.</p><br>What You Can Expect from Us<p>At InterContinental Residences Dubai Business Bay, we create an environment where our people can excel. We offer competitive compensation, valuable employee benefits, and exceptional development opportunities—including full uniform provision, generous accommodation discounts, and access to world-class training that supports long-term career growth.</p><br><p>Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to all applicants and employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.</p><br><p>We foster a culture of trust, support, and acceptance—always welcoming different backgrounds, experiences, and perspectives. At IHG, we give every member of our team the room they need to belong, grow, and make a difference in a collaborative environment.</p><br><p>We know that to work well, we need to feel well—both inside and outside of work. Through our myWellbeing framework, we're committed to supporting wellbeing across your health, lifestyle, and workplace.</p><br>Ready to Lead Housekeeping Excellence?<p>If you don't meet every requirement but believe you bring the right leadership, operational expertise, and passion for hospitality, we'd still love to hear from you.</p><br><p>Join us and help shape exceptional luxury residential experiences in Dubai—where your leadership, attention to detail, and commitment to excellence ensure every guest enjoys the comfort, care, and quality that define InterContinental.</p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Duties and Responsibilities&nbsp;</strong><br>As Reservation Host, I will assume full responsibility for the efficient operation in the following:&nbsp;<br>• Run daily reports for Reservation department, operational departments, Sales &amp; Marketing. <br>• Process new reservations, update and clean up reservations, process advance deposits, answer reservations inbox emails within 24 hours, process reports (No Shows, ORS Comments, Commission, etc.) and other reservation related duties as assigned.&nbsp;<br>• Assist in all allocation of rooms.&nbsp;<br>• Check and handle for special requests and hard blocking rooms as needed. <br>• Contact guests or travel agents to clarify any discrepancies in preferences or requests before guests’ arrival.&nbsp;<br>• Track future room availabilities based on reservations.&nbsp;<br>• Monitor and update internet reservation system in coordinate with respected hosts. <br>• Assist in determine room rates based on the selling tactics of the resort. <br>• Assist in the management of the guest history and profile system.&nbsp;<br>• Ensure all reservations daily are completed with all necessary guest information, profile information and rate/market/source codes with accuracy and efficiency.&nbsp;<br>• Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.&nbsp;<br>• Strictly adhere to LQA standards and guest comments.</p><br><p><strong>Qualifications</strong><br>To execute the position of Reservation Host, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:</p><br><p>High school diploma or equivalent and at least 1 years’ experience in a similar setting. Hospitality diploma/degree from a recognized hospitality school is preferred.<br>&nbsp;</p><br><p>Technical skills include MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including PMS, GDS and CRS platforms. I have knowledge of hotel/resort and policies regarding reservations, discounts, MICE platforms and detailed procedures in handling local and overseas room bookings.<br>&nbsp;</p><br><p>I have an excellent command of written and spoken English, and I am able to live in a remote location for extended periods of time and travel on single status.<br>&nbsp;</p><br><p>The above is intended to provide an overview of the role and responsibilities for a Reservation Host at Six Senses, The Palm, Dubai. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.</p><br><p>Six Senses The Palm, Dubai is an equal opportunity employer. This policy applies to all terms and conditions of employment.</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Every plate has the potential to create a memory that lasts a lifetime for our guests. To deliver all this and more, we’re looking for a <strong>Demi Chef de Partie</strong> with a passion for presentation, dedication to flavour, and commitment to maintaining exceptional culinary standards. Working alongside our talented kitchen team, you’ll help deliver consistently high-quality dishes while supporting the smooth operation of your assigned section.</p><br><p>A little taste of your day-to-day:</p><br><p>Every day is different, but you’ll mostly be:</p><br><p>● Preparing, cooking, and presenting high-quality dishes within your assigned kitchen section</p><br><p>● Supporting the Chef de Partie in the daily operation of your section and ensuring consistency in food quality and presentation</p><br><p>● Taking ownership of your workstation – maintaining stock levels, ensuring proper food storage, and minimising waste</p><br><p>● Ensuring all food preparation and cooking complies with brand standards and local food safety and hygiene regulations</p><br><p>● Assisting with the training and guidance of Commis Chefs and junior team members where required</p><br><p>● Maintaining a clean, organised, and safe working environment while supporting the wider kitchen team whenever needed</p><br><p>● Taking on other ad-hoc duties like a true team player</p><br><p>What We Need from You:</p><br><p>● Previous experience as a Commis Chef or Demi Chef de Partie in a hotel, restaurant, or similar kitchen environment</p><br><p>● A passion for food, creativity, and delivering exceptional guest experiences through quality cuisine</p><br><p>● The strength to lift, push and pull objects up to 50lbs (23 kg), which can also involve bending and kneeling</p><br><p>● A good grasp of reading, writing, and basic maths</p><br><p>● The flexibility to work night, weekend, and holiday shifts</p><br><p>● Compliance with local laws on food handling and serving alcohol – you'll need to be above the minimum age required and fluent in the local language</p><br><p>● Great communication – you'll be warm, welcoming, easy to talk to, and able to work effectively as part of a team</p><br><p>What you can expect from us:</p><br><p>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts, and some of the best training in the business.</p><br><p>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.</p><br><p>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.</p><br><p>So, join us and you'll become part of our ever-growing global family.</p><br><br><br><br><br><br><br><br><br><p>&nbsp;of our ever-growing global family.</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>About Us</strong></span></p><br><p><span>At <strong>Holiday Inn® Hotels &amp; Resorts</strong>, our job is to bring the joy of travel to everyone. That's where you come in. We look for people who are friendly, welcoming, and genuinely care about making every guest's stay memorable. When you're part of the Holiday Inn Hotels &amp; Resorts brand, you're more than just a job title.</span></p><br><p><span><strong>Holiday Inn Abu Dhabi</strong> is looking for a passionate and service-oriented <strong>Guest Service Agent / Receptionist</strong> to join our Front Office team. As the first Holiday Inn hotel in Abu Dhabi, we are perfectly located in the heart of the capital's business and cultural district—just minutes from ADNEC and the iconic Sheikh Zayed Grand Mosque. With modern accommodation, vibrant dining venues, flexible meeting spaces, and genuine hospitality, we deliver premium comfort and exceptional guest experiences to both business and leisure travellers.</span></p><br><p><span><strong>What's the job?</strong></span></p><br><p><span>As a <strong>Guest Service Agent / Receptionist</strong>, you will be the face of the hotel, creating exceptional first and lasting impressions by delivering warm, professional, and efficient service throughout every stage of the guest journey. You will be responsible for ensuring seamless arrival and departure experiences, responding promptly to guest requests, and providing personalized service that reflects the Holiday Inn brand standards. Working closely with all hotel departments, you will contribute to guest satisfaction, operational excellence, and memorable stays.</span></p><br><p><span><strong>A little taste of your day-to-day:</strong></span></p><br><p><span>The duties and responsibilities will include, but are not limited to:</span></p><br><ul><li><span>Welcome guests with genuine hospitality and provide efficient check-in and check-out services.</span></li><li><span>Handle room reservations, guest registrations, billing, cashiering, and payment transactions accurately.</span></li><li><span>Respond promptly and professionally to guest enquiries, requests, and concerns, ensuring timely resolution and guest satisfaction.</span></li><li><span>Promote hotel facilities, services, dining outlets, and IHG One Rewards to enhance the guest experience and maximize revenue opportunities.</span></li><li><span>Coordinate closely with Housekeeping, Engineering, Food &amp; Beverage, and other departments to ensure all guest needs and special requests are fulfilled.</span></li><li><span>Maintain accurate guest profiles, reservation details, and Front Office records using the hotel's Property Management System.</span></li><li><span>Assist in room allocation, upgrades, and upselling opportunities while maximizing occupancy and revenue.</span></li><li><span>Ensure compliance with IHG brand standards, hotel policies, cash handling procedures, and health and safety requirements.</span></li><li><span>Prepare daily reports, balance cashier transactions, and complete shift handovers accurately.</span></li><li><span>Maintain a professional appearance and contribute to a welcoming, clean, and organized Front Office environment at all times.</span></li></ul><p><span><strong>What We Need From You</strong></span></p><br><p><span>The ideal candidate must meet the legal requirements to work in the UAE. The candidate should possess the required qualifications, technical skills, and experience in a similar role within an international hotel environment, including:</span></p><br><ul><li><span>Diploma or Bachelor's Degree in Hospitality Management, Tourism, Business Administration, or a related field.</span></li><li><span>Minimum of 1–2 years' experience as a Guest Service Agent, Receptionist, or Front Office Associate, preferably in a four-star or five-star hotel.</span></li><li><span>Excellent command of spoken and written English. Knowledge of Arabic or any additional language is an advantage.</span></li><li><span>Experience using Opera PMS or a similar Property Management System is preferred.</span></li><li><span>Strong communication, interpersonal, problem-solving, and customer service skills.</span></li><li><span>Ability to work flexible shifts, including weekends, public holidays, and overnight shifts.</span></li></ul><p><span>The ideal candidate is passionate about hospitality, guest-focused, positive, and highly professional. You should possess excellent attention to detail, the ability to multitask in a fast-paced environment, and a commitment to delivering exceptional service while working collaboratively with your team.</span></p><br><p><span><strong>What We Offer</strong></span></p><br><p><span>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including free duty meals, health insurance, accommodation, uniform, impressive room discounts and some of the best training in the business.</span></p><br><p><span>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work.&nbsp;</span></p><br><p><span>Go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.</span></p><br><p><span>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</span></p><br><p><span>So, join us and you’ll become part of our ever-growing global family</span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>About Us</strong></span></p><br><p><span>At <strong>Holiday Inn® Hotels &amp; Resorts</strong>, our job is to bring the joy of travel to everyone. That's where you come in. We look for people who are friendly, welcoming, and genuinely care about making every guest's stay memorable. When you're part of the Holiday Inn Hotels &amp; Resorts brand, you're more than just a job title.</span></p><br><p><span><strong>Holiday Inn Abu Dhabi</strong> is looking for an efficient, passionate, and team-oriented <strong>Food &amp; Beverage Supervisor with strong bar experience&nbsp;</strong>to join our dynamic team! Holiday Inn Abu Dhabi, the first Holiday Inn property in Abu Dhabi, welcomes guests </span><i><span>with 203 modern and stylish rooms</span></i><span>, complemented by a diverse selection of dining, entertainment, and meeting facilities. Our hotel offers a variety of unique food and beverage experiences, from international dining at </span><i><span>Silk Route Café</span></i><span> to vibrant evenings at </span><i><span>Thirty 1st Bar &amp; Lounge</span></i><span>, featuring stunning views of the Abu Dhabi skyline. Guests can also enjoy an authentic Arabic social experience </span><i><span>at Hubbly Bubbly</span></i><span>, our shisha café, or indulge in the casual dining experience </span><i><span>at Stock Burger Co</span></i><span>., offering premium burgers, craft brews, and a relaxed atmosphere.</span></p><br><p><span><strong>What's the job?</strong></span></p><br><p><span>As a <strong>Food &amp; Beverage Supervisor with bar experience</strong>, you will support the smooth operation of the Food &amp; Beverage outlets by ensuring exceptional service delivery, beverage quality, and guest satisfaction. You will supervise daily operations, lead and support the F&amp;B team, and ensure that service standards are consistently delivered in line with IHG brand expectations. You will assist in achieving departmental revenue goals through effective upselling, cost control, and delivering memorable dining and bar experiences for our guests.</span></p><br><p><span><strong>A little taste of your day-to-day:</strong></span></p><br><p><span>The duties and responsibilities will include, but are not limited to:</span></p><br><ul><li><p><span>Deliver a warm, friendly, and personalized guest experience in line with Holiday Inn and IHG service standards.</span></p><br></li><li><p><span>Ensure food and beverage service is delivered efficiently, professionally, and consistently.</span></p><br></li><li><p><span>Demonstrate strong knowledge of beverages, cocktails, wines, and bar operations to support guest needs.</span></p><br></li><li><p><span>Handle guest feedback and service recovery professionally to ensure guest satisfaction.</span></p><br></li><li><p><span>Maintain outlet presentation, cleanliness, and ambiance to create an enjoyable guest environment.</span></p><br></li><li><p><span>Supervise and support F&amp;B colleagues during daily operations, ensuring effective teamwork and service excellence.</span></p><br></li><li><p><span>Conduct shift briefings and communicate daily priorities, promotions, and operational updates.</span></p><br></li><li><p><span>Monitor beverage sales, inventory levels, and wastage to maximize profitability.</span></p><br></li><li><p><span>Promote upselling of beverages, cocktails, promotions, and menu items to increase revenue opportunities.</span></p><br></li><li><p><span>Ensure accurate billing, cash handling, and compliance with financial procedures</span></p><br></li><li><p><span>Ensure compliance with food safety, hygiene, HACCP, and health and safety standards.</span></p><br></li><li><p><span>Follow responsible alcohol service practices and ensure compliance with local licensing regulations</span></p><br></li></ul><p><span><strong>What We Need From You</strong></span></p><br><p><span>The ideal candidate must meet the legal requirements to work in the UAE. The candidate should possess the required qualifications, technical skills, and experience in a similar role within an international hotel environment, including:</span></p><br><ul><li><p><span>Diploma or degree in Hospitality Management or a related field preferred.</span></p><br></li><li><p><span>Minimum 2 years of Food &amp; Beverage experience, with proven bar operations knowledge.</span></p><br></li><li><p><span>Previous supervisory experience in a hotel, restaurant, or bar environment is preferred.</span></p><br></li></ul><p><span>Knowledge of POS systems and inventory control procedures is an advantage. The ideal candidate is passionate about hospitality, guest-focused, positive, and highly professional. You should possess excellent attention to detail, the ability to multitask in a fast-paced environment, and a commitment to delivering exceptional service while working collaboratively with your team.</span></p><br><p><span><strong>What We Offer</strong></span><br><span>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including free duty meals, health insurance, accommodation, uniform, impressive room discounts and some of the best training in the business.</span></p><br><p><span>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work.&nbsp;</span></p><br><p><span>Go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.</span></p><br><p><span>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</span></p><br><p><span>So, join us and you’ll become part of our ever-growing global family.</span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>As the world’s largest family of luxury hotels, we take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insight, our passion for luxury travel spans cultures and customs, inspiring us to create warm and refined experiences for those seeking a richer perspective on the world. Each of our hotels has its own distinctive style and sense of place, where we take every opportunity to deliver personal and meaningful guest experiences. If you would like to embrace a wider world of opportunities, we would be delighted to welcome you to the world’s most international luxury hotel brand.</p><br><p>Located on Hayat Island, <strong>InterContinental Ras Al Khaimah Mina Al Arab Resort &amp; Spa</strong> is a luxury beachfront resort where island living meets authentic Arabian hospitality. Less than an hour from Dubai, the resort offers a refined yet relaxed escape surrounded by natural landscapes, open sea views, and powder-soft beaches. With a collection of rooms, villas, and residences, a variety of restaurants and bars, and award-winning spa and leisure facilities, we focus on creating thoughtful, personal, and memorable experiences for families, couples, and groups in a true resort setting.</p><br>At InterContinental Ras Al Khaimah Mina Al Arab Resort &amp; Spa, we create memorable experiences for every guest, including our youngest ones. We are looking for a Kids Club Attendant who is caring, energetic, and responsible, and who enjoys working with children in a safe, fun, and engaging environment.<br>A little taste of your day-to-day:<br>Every day is different, but you’ll mostly be:<br>• Supervise and engage children in Planet Trekkers activities, games, and creative sessions<br>• Ensure the safety, wellbeing, and happiness of all children at all times<br>• Maintain cleanliness, organisation, and hygiene standards within the Kids Club<br>• Welcome children and parents warmly, answering questions and handling concerns with care<br>• Work closely with the Recreation team and other departments to support smooth operations<br>• Follow all health, safety, and brand standards, including child safeguarding procedures<br>What We need from you:<br><br>&nbsp;• Previous experience in a kids' club, childcare, recreation, or similar environment<br>• A caring, patient, and friendly approach when working with children and parents<br>• Strong communication and teamwork skills<br>• Good awareness of safety, hygiene, and child supervision standards<br>• Diploma or relevant qualification in Hospitality, Childcare, or a related field is preferred<br>What you can expect from us:<br>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.&nbsp;<br>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.&nbsp;<br>IHG gives every member of the team&nbsp;the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. <br>So, join us and you’ll become part of our ever-growing global family.<br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Do you see yourself as the Cluster Learning &amp; Development Manager of InterContinental Hotels Group® at Dubai Festival City? </p><br><p>As the world’s first and most global luxury hotel brand, InterContinental Hotels &amp; Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.</p><br><p>The IHG Hotels at Dubai Festival City consists of four hotels. These include the luxury and lifestyle brand InterContinental, the lavish long-stay InterContinental Residence Suites, the premium Crowne Plaza, and the essentials Holiday Inn &amp; Suites. In addition to over 1,600 rooms, the cluster boasts a selection of 16 restaurants and bars, an impressive 3,800-square-metre Event Centre across two levels, the 5,000-square-metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state-of-the-art gym and swimming pool facilities. We are looking for people who are friendly, welcoming, and full of life to join over 1,200 colleagues who are always finding ways to make every guest's experience an enjoyable one. We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us. </p><br><p><strong>A little taste of your day-to-day:</strong></p><br><ul><li><strong>Learning Strategy &amp; Planning:</strong><ul><li>Drive the property Learning &amp; Development strategy aligned to business priorities, brand expectations, and luxury service ambition.</li><li>Conduct a structured Learning Needs Analysis and translate insights into a clear annual learning plan and calendar.</li><li>Establish learning governance to ensure consistency, relevance, and accountability across departments.</li></ul></li><li><strong>IHG University Implementation:</strong><ul><li>Own the implementation, adoption, and ongoing effectiveness of IHG University across the property.</li><li>Ensure all mandatory, brand, and role-based learning pathways are actively deployed, tracked, and completed.</li><li>Partner with leaders to embed IHG University learning into daily operations and on-the-job application.</li></ul></li><li><strong>Leadership &amp; Talent Development:</strong><ul><li>Facilitate leadership development journeys for supervisors, managers, and senior leaders using approved IHG learning content.</li><li>In-person Training (Instructor-Led) guest experience and Leadership training topics</li><li>Support PDPs and succession planning by identifying development priorities for high-potential talent in partnership with People &amp; Culture and department heads.</li><li>Support leaders to coach, develop, and performance-manage their teams effectively.</li></ul></li><li><strong>Departmental Trainer Enablement:</strong><ul><li>Lead and sustain a strong Departmental Trainer framework that enables learning to be delivered and reinforced within departments.</li><li>Train, coach, and support departmental trainers to ensure consistency, confidence, and effectiveness.</li><li>Monitor trainer capability and intervene where performance gaps exist.</li></ul></li><li><strong>Onboarding &amp; Core Learning:</strong><ul><li>Lead the property onboarding experience, ensuring alignment with IHG University pathways and brand expectations.</li><li>Facilitate or oversee delivery of all core learning programs supplied by IHG.</li><li>Ensure learning pathways are clear for new colleagues, new supervisors, and newly appointed managers.</li></ul></li><li><strong>Measurement &amp; Impact:</strong><ul><li>Track learning completion, engagement, and effectiveness using IHG University and other approved tools.</li><li>Evaluate learning impact beyond attendance, focusing on application, behaviour change, and performance improvement.</li><li>Use insights to continuously refine learning priorities and delivery.</li></ul></li><li><strong>Stakeholder Partnership:</strong><ul><li>Act as a trusted learning partner to the Hotel Leadership Team.</li><li>Coach leaders to take ownership of learning outcomes within their departments.</li><li>Collaborate with Operations, Quality, and Brand teams to ensure learning supports service excellence.</li></ul></li></ul><p><strong>What we need from you:</strong></p><br><ul><li>Bachelor’s degree or equivalent professional experience.</li><li>Minimum 3–5 years’ experience in Learning &amp; Development, ideally within luxury hospitality or service-led environments.</li><li>Proven experience implementing and driving enterprise learning platforms (IHG University or similar).</li><li>Strong facilitation, coaching, and stakeholder influencing skills.</li><li>Solid understanding of adult learning principles and blended learning delivery.</li><li>Ability to diagnose performance gaps and translate them into effective learning interventions.</li><li>Confident communicator with credibility across operational and leadership teams.</li></ul><p><strong>What you can expect from us:</strong></p><br><p>We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts and some of the best training in the business.</p><br><p>Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to all applicants. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.</p><br><p>IHG gives every member of the team the Room to Belong, Room to Grow, and a Room to Make a Difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.</p><br><p>So, join us, and you’ll become part of our ever-growing global family.</p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>At <strong>Hotel Indigo Dubai Downtown</strong>, we’re all about stories, style, and keeping things beautifully unpredictable. Behind the scenes, our accommodation team makes sure our colleagues’ home-away-from-home is just as comfortable and welcoming as the guest experience. And that’s where you come in!</span></span></p><br><p><span><span>We’re on the lookout for </span><span><strong>Staff&nbsp;</strong></span><span><strong>Housing Attendant</strong> who’s got an eye for detail, a knack for neatness, and the heart of a true host.</span></span></p><br><p><span><span>About Us</span></span></p><br><p><span><span>A little curiosity can take you anywhere. So, at Hotel Indigo ®, we do more than satisfy our guests' curiosity, we inspire them. Our passionate colleagues help create memorable and unique experiences for our guests; in a place truly connected to the local neighbourhood, infused with intriguing design and local flavours. Where every day brings new discoveries, fresh experiences, and unexpected ideas.</span></span></p><br><p><span><span>And just like our hotels, no two colleagues are the same. So, we’re curious about YOU. How will you inspire the eclectic rhythm in our hotels? How will you bring the local neighbourhood story to life? At Hotel Indigo® hotels, we’re excited to meet spirited characters who can delight the most curious guests.</span></span></p><br><p><span><span>The hotel boasts 269 tastefully decorated rooms, each thoughtfully designed to reflect the hotels neighbourhood story; the story of Dubai creek.&nbsp;</span></span></p><br><p><span><span>Your Day to Day</span></span></p><br><p><span><span>From preparing and setting up rooms to warmly welcome new colleagues, to keeping shared spaces spotless and cozy, you’ll be the heartbeat of our colleague housing.&nbsp;</span></span></p><br><p><span><span>You’ll oversee routine cleaning schedules and periodic deep-cleaning programs; while also carrying out regular inspections to make sure everything reflects Hotel Indigo’s standards of comfort, safety, and care. When maintenance issues pop up, you’ll be quick to raise and follow up on requests, making sure nothing slips through the cracks. You’ll help restock essentials and supplies, keep inventory neat and organized, and support in hosting accommodation events and activities that bring our gang together.&nbsp;</span></span></p><br><p><span><span>Beyond the day-to-day, you’ll play a key role in creating a vibrant, welcoming environment where colleagues feel at home; whether it’s the comfort of a freshly prepared room, the ease of a well-kept shared space, or the warmth of a friendly face who helps keep it all running smoothly.</span></span></p><br><p><span><span>What We Need From You</span></span></p><br><p><span><span>We’re looking for someone who brings both skill and spirit to the role. Ideally, you’ll have some previous housekeeping experience (extra brownie points if you’ve worked in staff housing or hotels before), but what really matters is your can-do attitude and pride in a job well done.&nbsp;</span></span></p><br><p><span><span>You’re the kind of person who can roll up their sleeves and get things done, with energy to spare and a smile that makes even routine tasks shine. You work just as confidently on your own as you do as part of a team, and you know how to balance independence with collaboration. Most importantly, you’ve got a sharp eye for the little details that make a big difference, the ones that turn a simple space into a warm, welcoming home.</span></span></p><br><p><span><span>What We Offer</span></span></p><br><p><span><span>Join us and not only can you benefit from the world of variety and opportunity that comes with working for a global organization, you can also look forward to being part of a company that will appreciate you for being you. We’ll reward all your hard work with a great salary and benefit package.</span></span></p><br><p><span><span>What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start with IHG, be involved and grow. So, whoever you are, whatever you love doing, bring your passion to IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com</span></span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Do you see yourself as the Cluster Learning &amp; Development Manager of InterContinental Hotels Group® at Dubai Festival City? </p><br><p>As the world’s first and most global luxury hotel brand, InterContinental Hotels &amp; Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.</p><br><p>The IHG Hotels at Dubai Festival City consists of four hotels. These include the luxury and lifestyle brand InterContinental, the lavish long-stay InterContinental Residence Suites, the premium Crowne Plaza, and the essentials Holiday Inn &amp; Suites. In addition to over 1,600 rooms, the cluster boasts a selection of 16 restaurants and bars, an impressive 3,800-square-metre Event Centre across two levels, the 5,000-square-metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state-of-the-art gym and swimming pool facilities. We are looking for people who are friendly, welcoming, and full of life to join over 1,200 colleagues who are always finding ways to make every guest's experience an enjoyable one. We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us. </p><br><p><strong>A little taste of your day-to-day:</strong></p><br><ul><li><strong>Guest Journey &amp; Luxury Experience Design:</strong><ul><li>Own and support the end-to-end guest journey, ensuring it is thoughtfully designed, consistently delivered, and aligned with brand culture, luxury service philosophy, and Luxury Service Certifications and standards.</li><li>Evaluate each guest touchpoint across all departments to ensure seamless, personalized, and anticipatory service experiences.</li><li>Partner with department heads to translate brand standards into meaningful guest interactions that elevate emotional engagement and guest loyalty.</li><li>Continuously refine the guest journey based on guest feedback, operational insights, and evolving luxury hospitality trends.</li></ul></li><li><strong>Luxury Service Culture &amp; Standards:</strong><ul><li>Act as the hotel’s subject-matter expert on luxury service excellence, global hospitality trends, and best practices, in line with brand specific guidelines and standards.</li><li>Embed a strong culture of quality and service excellence across all departments through visible leadership and hands-on operational presence.</li><li>Support the General Manager and Heads of Department in understanding, interpreting, and embedding external Luxury Service practices (if applicable) into daily operations and leadership behaviors. This may include but not limited to; changes in Policies and Procedures, SOPs (Standard Operating Procedures), and Modalities of Service.</li><li>Ensure consistent delivery of personalized, thoughtful, and detail-oriented service aligned with the hotel’s luxury service philosophy.</li></ul></li><li><strong>Brand &amp; Service Audits &amp; Compliance or Other Luxury Service Certifications (if applicable):</strong><ul><li>Lead the hotel’s Brand &amp; Service Audits &amp; Compliance or Other Luxury Service Certifications (i.e., Forbes Travel Guide) readiness, certification, and re-certification processes.</li><li>Plan and conduct regular internal quality audits, service evaluations, and compliance reviews across all operational areas.</li><li>Organize and manage mystery guest programs to provide objective insights into service consistency and guest perception.</li><li>Monitor audit findings, identify service gaps, and ensure corrective and preventive actions are implemented and sustained.</li></ul></li><li><strong>Guest Feedback, Analytics &amp; Performance Improvement:</strong><ul><li>Analyze Guest Love scores, Guest Satisfaction Index (GSI) results, and other guest feedback platforms to identify trends, strengths, and opportunities for improvement.</li><li>Prepare and present quality and guest experience performance reports to the Executive Committee, highlighting key drivers, risks, and focus areas.</li><li>Partner with Heads of Department to develop clear, actionable improvement plans aligned with departmental and hotel-wide metrics and goals.</li><li>Monitor progress against action plans and support departments in achieving annual guest satisfaction and quality targets.</li></ul></li><li><strong>Learning &amp; Development Collaboration:</strong><ul><li>Work closely with the Learning &amp; Development team to deliver luxury service training programs aligned with brand and Luxury Service Certifications and standards.</li><li>Support onboarding programs to embed quality, service excellence, and brand culture philosophy from day one.</li><li>Facilitate workshops and coaching sessions together Learning &amp; Development team with focus on luxury service behaviors, emotional intelligence, guest engagement, and attention to detail.<br>Contribute to the development and continuous enhancement of Standard Operating Procedures (SOPs to reflect evolving luxury service expectations).</li></ul></li><li><strong>Leadership &amp; Cross-Functional Collaboration:</strong><ul><li>Collaborate with all department heads to drive ownership and accountability for service excellence and quality outcomes.</li><li>Act as a trusted advisor to the General Manager and leadership team, balancing guest experience priorities with operational realities.</li><li>Foster a culture of continuous improvement, learning, and pride in luxury service delivery across the hotel.</li></ul></li></ul><p><strong>What we need from you:</strong></p><br><ul><li>Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</li><li>Proven experience in quality management, guest experience, or hotel operations within a luxury hospitality environment.</li><li>Strong operational understanding across Rooms, Food &amp; Beverage, Spa, Sales &amp; Marketing, and Support Departments.</li><li>In-depth knowledge of luxury service principles and guest experience management.</li><li>Direct experience with Luxury Service Certifications (i.e., Forbes Travel Guide / Michelin Service Guide / LQA / or similar luxury benchmarking programs is highly preferred).</li></ul><p><strong>What you can expect from us:</strong></p><br><p>We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts and some of the best training in the business.</p><br><p>Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to all applicants. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.</p><br><p>IHG gives every member of the team the Room to Belong, Room to Grow, and a Room to Make a Difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.</p><br><p>So, join us, and you’ll become part of our ever-growing global family.</p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>