Admin Assistant Jobs

<p>A well-established entity is seeking an experienced Event Manager to lead the planning and execution of an upcoming Musical Festival. The ideal candidate must hold a Project Management certification (PMP or equivalent) and possess a proven track record of delivering classical music or performing arts events. This role combines structured project management with hands-on event delivery, with primary responsibility for leading the project and coordinating cross-functional internal teams. Key Responsibilities: • Lead end-to-end musical festival delivery using established project management methodologies. • Develop and manage project plans, timelines, milestones, and risk registers for the events team. • Ensure overall musical festival delivery remains strictly within scope, budget, and timelines. • Develop progress tracking dashboards, follow up diligently with the team, and draft regular project reports. • Oversee festival production, rehearsals, and live performances on-site. Coordinate on-site event execution to ensure high-quality delivery and manage real-time operational challenges to guarantee seamless continuity. • Lead the project across cross-functional internal teams, including Technical (production, acoustics, staging), Logistics (transportation, equipment, scheduling), Operations (venue and crowd management), Administration (permits and compliance), and Hospitality (artist and guest services). • Coordinate team activities, track deliverables, and ensure alignment across all functions without direct line management responsibility. • Facilitate open communication and collaboration across all internal business pillars. • Hold full responsibility for artist and touring musician management throughout the entire project lifecycle. • Manage relationships with artists, orchestras, conductors, agents, and touring parties. • Plan and oversee complex artist logistics, including travel, accommodation, visas, rehearsals, and performance schedules. • Ensure full delivery of technical and hospitality riders in strict compliance with classical music standards. • Act as the primary coordination point for all artist-related requirements across internal teams. • Develop and track project budgets while ensuring strict cost control and processing timely payments. • Manage contracts with artists, vendors, and partners, ensuring absolute compliance with financial and contractual obligations. • Coordinate with internal stakeholders, sponsors, and partners to provide regular project updates and ensure alignment on deliverables.</p><p>To be considered for this role, you need to meet the following criteria: • Bachelor’s degree in Event Management, Production, Performing Arts, or a related field. A master’s degree or relevant certification is a plus. • Project Management Certification (PMP or equivalent) is strictly required. • 5–8 years of experience in project and event management, preferably specifically within musical festivals or performing arts festivals. • Proven experience coordinating cross-functional teams, handling complex artist and touring management logistics, and managing large-scale budgets and vendor contracts. • Strong project leadership and cross-functional coordination within a non-line management framework. • Event delivery expertise in high-pressure, live performance environments. Specialized artist and touring management expertise within the classical music industry. • Excellent financial acumen, contract negotiation skills, and problem-solving abilities under pressure. Work Location: • Abu Dhabi Disclaimer: Black Pearl will never ask for money or any form of charge our candidates just to process or consider their application for any of our available vacancies. If you happen to receive such a request from any members of our staff or other individuals claiming to be part of Black Pearl, please do call our office.</p>

<p>A reputable company in Dubai is looking for an experienced Sales Supervisor to lead and support its sales team. The ideal candidate should have strong communication and leadership skills, with the ability to drive sales performance and achieve business targets.</p> <p>Key Responsibilities<br /> Supervise and coordinate the daily activities of the sales team.<br /> Set sales targets and monitor individual and team performance.<br /> Motivate and guide sales staff to achieve monthly targets.<br /> Develop and maintain strong relationships with customers.<br /> Follow up on leads, enquiries, and potential business opportunities.<br /> Monitor sales reports and provide regular updates to management.<br /> Assist the team with customer negotiations and closing sales.<br /> Identify new sales opportunities and potential markets.<br /> Train and coach sales team members on products, services, and sales techniques.<br /> Handle customer concerns and ensure timely resolution.<br /> Monitor competitors and provide feedback on market trends.<br /> Ensure company sales policies and procedures are followed.<br /> Requirements<br /> 2–4 years of experience in sales, preferably in a supervisory role.<br /> Proven ability to lead and motivate a sales team.<br /> Strong communication, negotiation, and interpersonal skills.<br /> Target-oriented with excellent problem-solving abilities.<br /> Good knowledge of MS Office and basic sales reporting.<br /> Ability to work under pressure and meet deadlines.<br /> UAE sales experience is an advantage.<br /> Valid UAE driving license is an advantage.</p> <p>Interested candidates may submit their updated CV to: hr.ninaaj@gmail.com</p>

<p>A reputable company in Dubai is looking for an experienced Sales Supervisor to lead and support its sales team. The ideal candidate should have strong communication and leadership skills, with the ability to drive sales performance and achieve business targets.</p> <p>Key Responsibilities<br /> Supervise and coordinate the daily activities of the sales team.<br /> Set sales targets and monitor individual and team performance.<br /> Motivate and guide sales staff to achieve monthly targets.<br /> Develop and maintain strong relationships with customers.<br /> Follow up on leads, enquiries, and potential business opportunities.<br /> Monitor sales reports and provide regular updates to management.<br /> Assist the team with customer negotiations and closing sales.<br /> Identify new sales opportunities and potential markets.<br /> Train and coach sales team members on products, services, and sales techniques.<br /> Handle customer concerns and ensure timely resolution.<br /> Monitor competitors and provide feedback on market trends.<br /> Ensure company sales policies and procedures are followed.<br /> Requirements<br /> 2–4 years of experience in sales, preferably in a supervisory role.<br /> Proven ability to lead and motivate a sales team.<br /> Strong communication, negotiation, and interpersonal skills.<br /> Target-oriented with excellent problem-solving abilities.<br /> Good knowledge of MS Office and basic sales reporting.<br /> Ability to work under pressure and meet deadlines.<br /> UAE sales experience is an advantage.<br /> Valid UAE driving license is an advantage.</p> <p>Interested candidates may submit their updated CV to: hr.ninaaj@gmail.com</p>

<p>A reputable company is hiring an Electrical Supervisor to supervise electrical installation, maintenance, and repair activities. The role involves coordinating electricians and technicians, monitoring work progress, and ensuring that electrical work is completed safely, efficiently, and according to project requirements.</p> <p>Responsibilities:</p> <p>Supervise daily electrical installation and maintenance activities.<br /> Assign tasks and coordinate electricians, technicians, and helpers.<br /> Monitor electrical work according to approved drawings and specifications.<br /> Inspect installations, wiring, panels, equipment, and electrical systems.<br /> Identify electrical faults and coordinate troubleshooting and repairs.<br /> Ensure proper use of electrical tools, equipment, and materials.<br /> Monitor work progress and report updates to management.<br /> Coordinate with engineers, contractors, and other site teams.<br /> Ensure electrical work follows required safety procedures and standards.<br /> Maintain records of inspections, maintenance, materials, and completed work.<br /> Ensure the work area is clean, organized, and safe.<br /> Handle other electrical supervision duties as assigned.</p> <p>Requirements:</p> <p>Diploma or technical qualification in Electrical Engineering or a related field is preferred.<br /> Previous experience in electrical installation, maintenance, or construction.<br /> Supervisory or team-lead experience is an advantage.<br /> Good knowledge of electrical systems, wiring, and equipment.<br /> Ability to read basic electrical drawings and layouts.<br /> Strong troubleshooting and problem-solving skills.<br /> Good communication and team coordination skills.<br /> Ability to work under pressure and meet deadlines.</p> <p>Interested candidates are encouraged to send their updated CV to hr.anikaglobal@gmail.com</p>

<p>A reputable company is hiring an Electrical Supervisor to supervise electrical installation, maintenance, and repair activities. The role involves coordinating electricians and technicians, monitoring work progress, and ensuring that electrical work is completed safely, efficiently, and according to project requirements.</p> <p>Responsibilities:</p> <p>Supervise daily electrical installation and maintenance activities.<br /> Assign tasks and coordinate electricians, technicians, and helpers.<br /> Monitor electrical work according to approved drawings and specifications.<br /> Inspect installations, wiring, panels, equipment, and electrical systems.<br /> Identify electrical faults and coordinate troubleshooting and repairs.<br /> Ensure proper use of electrical tools, equipment, and materials.<br /> Monitor work progress and report updates to management.<br /> Coordinate with engineers, contractors, and other site teams.<br /> Ensure electrical work follows required safety procedures and standards.<br /> Maintain records of inspections, maintenance, materials, and completed work.<br /> Ensure the work area is clean, organized, and safe.<br /> Handle other electrical supervision duties as assigned.</p> <p>Requirements:</p> <p>Diploma or technical qualification in Electrical Engineering or a related field is preferred.<br /> Previous experience in electrical installation, maintenance, or construction.<br /> Supervisory or team-lead experience is an advantage.<br /> Good knowledge of electrical systems, wiring, and equipment.<br /> Ability to read basic electrical drawings and layouts.<br /> Strong troubleshooting and problem-solving skills.<br /> Good communication and team coordination skills.<br /> Ability to work under pressure and meet deadlines.</p> <p>Interested candidates are encouraged to send their updated CV to hr.anikaglobal@gmail.com</p>

<p>A reputable company is hiring an experienced Site Supervisor to oversee daily construction activities, supervise site teams, and ensure that work is completed safely, efficiently, and according to approved drawings, specifications, quality standards, and project schedules.</p> <p>Responsibilities:</p> <p>Supervise and coordinate daily construction site activities.<br /> Manage workers, subcontractors, and site teams.<br /> Ensure work is completed according to approved drawings and specifications.<br /> Monitor work quality, progress, and productivity.<br /> Coordinate with engineers, contractors, suppliers, and project management.<br /> Allocate manpower and daily tasks according to project requirements.<br /> Monitor materials, tools, and equipment at the site.<br /> Ensure compliance with health and safety procedures.<br /> Identify site issues, delays, and quality concerns and report them promptly.<br /> Prepare daily site reports and progress updates.<br /> Maintain proper site discipline and housekeeping.<br /> Assist with inspections, snagging, and project handover.</p> <p>Requirements:</p> <p>2–5 years of relevant site supervision experience.<br /> Previous UAE/GCC construction experience is an advantage.<br /> Good knowledge of construction site procedures.<br /> Ability to read and understand construction drawings.<br /> Strong leadership and team coordination skills.<br /> Good communication and problem-solving abilities.<br /> Ability to work under pressure and meet project deadlines.<br /> Diploma or technical qualification in Civil Engineering, Construction, or a related field is preferred.</p> <p>Interested candidates can send their updated CV Email:edu@jamalschools.com</p>

Job Description<br><br>About Wynn Al Marjan Island:<br><br>On schedule to open in the United Arab Emirates in 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.<br><br>About The Position<br><br>Wynn Al Marjan Island is looking for a Shift Supervisor - Cage to join our Cage team.<br><br>Responsibilities<br><br>The primary duties and responsibilities of this role are:<br><br> Supervise daily cage operations including cashiering, vault operations, jackpot payouts, and credit issuance Ensure all financial transactions are accurately processed and documented in compliance with internal controls and gaming regulations Train, coach, and evaluate cage team members; assist in scheduling and maintaining adequate staffing levels Monitor and control cashier paperwork, variances, and shift reports Assign cashier banks and ensure key logs are properly maintained Respond to and resolve patron inquiries and complaints professionally Contact Surveillance for any suspicious activity and report incidents to management Maintain excellent customer relations between cage team members and patrons Monitor time and attendance, including breaks for cage team members Act as a liaison between cage team members and other departments Assist in implementing procedural changes and maintaining equipment functionality Promote a positive work culture aligned with Wynn’s standards of luxury and service <br><br>About You<br><br> High School Diploma or GED required; college coursework in finance or business preferred Minimum 3-5 years of experience in cage operations, with at least 1 year in a supervisory role Strong understanding of cage operations and regulatory compliance Excellent leadership, communication, and organizational skills Proficiency in IR management systems and Microsoft Office Ability to work flexible hours including weekends and holidays Strong knowledge of gaming regulations and internal controls Ability to lift up to 50 lbs and stand for extended periods Must be able to obtain and maintain a valid gaming license <br><br>About Wynn Al Marjan Island’s Benefits<br><br>We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package, incentive programs, and other employee benefits . The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.

Every employee at Al Rostamani Group plays a role in making a real difference to the business and our customers. We care for our employees by offering them meaningful and purposeful work and an opportunity to grow, learn, contribute and succeed. Today, the Al Rostamani Group has come a long way since its birth in 1957. Our group has grown steadfastly with the guiding principles of Commitment, Care & Vision, alongside a strong sense of active involvement in the community. We are a well-diversified group, with a key presence in industries such as General Trading, Automobiles and Heavy Equipment, Travel, Foreign Exchange, Financial Services, Property Management, Construction, Infrastructure Development and Information Technology Services. Our Group employs approximately 2000 people from 41 different nationalities, which contributes to our multicultural and multi-national environment.<br><br>Emirates Electrical Engineering is a specialized business platform that provides comprehensive turnkey solutions combining development, financing, construction and operation of solar rooftops for commercial and industrial building in the UAE, also a responsive and flexible organization dedicated for the design and construction of turnkey electrical power projects such as High Voltage Substations, Cable Networks and Transmission Lines.<br><br>Job Purpose<br><br>The primary responsibility of an electrical supervisor is to direct and supervise electrical installation activities in a substation. He is also responsible for proper allocation of resources and monitoring the progress of his team.<br><br>Job Responsibilities<br><br>Estimate BOQ for electrical and mechanical materials required to carry out the work. Responsible for effective utilization of manpower, work planning, progress monitoring and adherence to scheduled completion of work activities. Ensure proper distribution of man and material resources to effectively optimize the use of allocated budget. Conduct daily toolbox talk such as the work procedures, tools to be used for the day, how to react during hazardous situations, safety procedures to follow, etc with the team before start of work. Ensure proper documentation and installation drawings are used during site execution and update changes in the drawing. Supervise the work performed by reportees and ensure quality delivery of work. Provide appropriate work inputs and assist supervisors during planning and review meetings. Prepare daily progress report. <br><br>Job Requirements<br><br>Academic Qualification's<br><br>Must possess vocational or advanced vocational diploma in electrical field from a reputed institution.<br><br>Work Experience<br><br>Must possess minimum 5 years of prior work experience in a power distribution/transmission company including at least 1-2 years of supervisory experience. Must have experience in a supervisory role managing manpower. Must have experience in electrical installation. Must have knowledge of using hand tools and machines required to perform the work effectively.<br><br>Functional Skills/knowledge Required<br><br>Must be able to listen to and understand information and ideas presented through spoken words and sentences. Must possess the ability to communicate information and ideas in speaking so others will understand. Must ensure general rules of safety are applied at all times while at work site. Must possess knowledge of machines and tools used to produce effective results. <br><br>At Al Rostamani Group, we seek talented people who work hard to achieve great things. We consider not only your skills and experience, but also your passion for the role, your desire to learn and how well you align with our core values of care, commitment and vision. If this position represents an opportunity you wish to pursue, we invite you to apply.

<p>A well-established manufacturing company in the UAE is looking for an experienced, organized, and responsible Operations Supervisor to oversee daily operations and ensure a smooth, efficient, and timely workflow across the organization. The ideal candidate should have strong leadership, coordination, problem-solving, and team-management skills.<br /> Supervise and coordinate day-to-day operational activities.<br /> Monitor daily workflow and ensure operations run smoothly and efficiently.<br /> Assign tasks and responsibilities to team members and monitor their performance.<br /> Coordinate with Production, Warehouse, Logistics, Quality Control, and other departments.<br /> Ensure daily operational targets and schedules are achieved on time.<br /> Monitor productivity, quality, and overall team performance.<br /> Identify operational issues, delays, or process problems and take corrective action.<br /> Ensure company procedures, policies, and operational standards are followed.<br /> Monitor the availability and proper use of materials, equipment, and resources.<br /> Prepare daily, weekly, and monthly operational reports as required.<br /> Maintain accurate records related to operations, productivity, attendance, and workflow.<br /> Support management in improving operational processes and reducing unnecessary costs.<br /> Ensure proper workplace safety, cleanliness, and housekeeping standards.<br /> Train, guide, and motivate employees to improve productivity and performance.<br /> Handle day-to-day operational concerns and escalate major issues to management.<br /> Ensure effective communication between management and operational staff.<br /> Monitor attendance, shift schedules, and staff allocation.<br /> Assist management with planning, implementing, and improving operational procedures.<br /> Requirements<br /> Bachelor&#8217;s degree or diploma in Business Administration, Operations Management, or a related field is preferred.<br /> Previous experience as an Operations Supervisor, Operations Coordinator, Team Leader, or similar role.<br /> Experience in a manufacturing or industrial environment is an advantage.<br /> Strong leadership and team-management skills.<br /> Good knowledge of daily operations and workflow management.<br /> Excellent communication and coordination skills.<br /> Good problem-solving and decision-making abilities.<br /> Basic computer knowledge, including MS Office and Excel.<br /> Ability to work under pressure and meet deadlines.<br /> Strong organizational and time-management skills.<br /> UAE experience is an advantage.<br /> Key Skills<br /> Operations Management<br /> Team Supervision<br /> Staff Coordination<br /> Workflow Management<br /> Production Coordination<br /> Problem Solving<br /> Reporting &amp; Documentation<br /> Time Management<br /> Leadership<br /> Communication<br /> Safety Awareness<br /> Process Improvement</p> <p>Interested candidates can send their updated CV via WhatsApp: +971542 852 378</p>

Job Description<br><br>The Service Recovery Agent (Supervisor) is responsible for leading customer escalation handling, managing service recovery cases, and overseeing critical back-office activities within the 24/7 Service Recovery Desk. Acting as the operational owner of escalated matters, the Supervisor ensures cases are resolved efficiently, coordinates with internal stakeholders, and safeguards compliance with SLAs, company policies, and customer experience standards. The role provides leadership coverage, strategic decision-making, and operational continuity across all shifts.<br><br>Decision-Making Authority<br><br>Service Recovery Actions Approve recovery actions within authorized limits as defined by company policy.<br><br>Escalations to Senior Management Authorize escalations for cases exceeding delegated authority or requiring strategic decisions.<br><br>Operational Decisions Make real-time decisions on resource deployment, shift adjustments, and workload prioritization during high-demand periods.<br><br>Recovery Strategies Determine appropriate strategies for complex or sensitive cases based on merit, risk, and commercial impact.<br><br>Exceptions Management Approve or reject requests for exceptions to standard procedures, documenting rationale and escalating when required.<br><br>Key Accountabilities<br><br>Operational Leadership Lead day-to-day operations of the 24/7 Service Recovery Desk, ensuring staffing coverage across all shifts. Oversee workload distribution, case prioritization, and resource allocation to meet SLA commitments. Monitor real-time performance and take corrective action when required.<br><br>Case & Escalation Management Take ownership of high-profile escalations and executive complaints. Review and approve recovery actions beyond standard authority levels, ensuring proper documentation and commercial justification. Maintain oversight of the escalation matrix and ensure timely case closure.<br><br>Governance & Quality Assurance Govern callback commitments, track SLA adherence, and conduct quality reviews of case handling. Identify recurring issues and systemic failures, driving corrective actions and process improvements. Support incident management and continuity during disruptions.<br><br>Stakeholder Coordination Collaborate with Contact Centre Operations, Guest Relations, Commercial, Airport Operations, Revenue Management, Refunds, Flight Editing, and Digital teams. Act as liaison with senior management, providing timely updates on critical cases and representing the desk in operational forums.<br><br>Performance & Development Conduct coaching, one-to-one meetings, and performance evaluations. Identify training needs, support onboarding, and foster a high-performance culture focused on accountability, collaboration, and customer-centricity.<br><br>Reporting & Continuous Improvement Produce operational reports and dashboards, analyze data to identify trends and risks, and recommend improvements. Lead continuous improvement initiatives and contribute to the refinement of service recovery policies and procedures.<br><br><br><br>Qualifications<br><br>Experience – Essential<br><br>Minimum 5 years of experience in airline customer service, contact centre operations, or service recovery roles. Minimum 2 years of supervisory or team leadership experience in a 24/7 operational environment. Demonstrated expertise in airline passenger service regulations, fare rules, and commercial policies. Proven experience managing customer escalations, complaints, and complex service recovery scenarios. Strong working knowledge of contact centre technologies, CRM platforms, and case management systems. Experience – Desirable<br><br>Experience in a large-network airline or multinational aviation organisation. Knowledge of industry-specific regulations (IATA, local aviation authority requirements). Previous exposure to revenue management, refunds, or airport operations functions. Experience with process improvement methodologies (Lean, Six Sigma, or equivalent). Qualifications – Essential<br><br>Bachelor’s degree in Business Administration, Aviation Management, Hospitality, or a related field; or equivalent combination of education and experience. Professional certification in customer experience, service management, or contact centre operations (e.g., COPC, CCXP, or equivalent). Qualifications – Desirable<br><br>Postgraduate qualification in Business Management, Aviation, or a related discipline. Change management or project management certification (e.g., Prosci, PRINCE2, PMP). Lean Six Sigma Green Belt or equivalent process improvement certification. <br><br>Additional Information<br><br>Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.<br><br>To learn more visit www.etihad.com<br><br>Recruitment Fraud Alert<br><br>Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Manager, Customer Success</b></p><br><p>SailPoint is the leading, AI-driven security platform providing the autonomous governance that best solves the needs for the modern enterprise. By harnessing the power of AI and machine learning, SailPoint automates and streamlines the complexity of delivering the right access to the right identities and technology resources at the right time. Delivered at the scale our enterprise customer's demand.</p><br><p>We are proud of our team and the culture we have built which has led to our employees voting us “best places to work” – 15 years in a row.</p><br><p><b>The Role</b></p><br><p>The SailPoint Customer Success team champions helping our customers get maximum value out of their Identity Security investments. We ensure our customers achieve rapid time-to-value, helping our business secure long-term loyalty and maximize lifetime value</p><br><p>As the Manager, Customer Success, you will lead, scale, and inspire a regional team of Customer Success Managers (CSMs). You are directly accountable for regional customer retention, satisfaction, and the operational excellence of your team. This role is a critical link between SailPoint’s cross-functional departments, ensuring our team is equipped to drive program progression, secure verified customer outcomes, and optimize health metrics. This is a high-impact leadership role focused entirely on value delivery and KPI attainment, and is not a quota-carrying sales position.</p><br><p><b>To excel, the position requires a person:</b></p><br><ul><li><b>Who is</b> an empathetic, inspiring leader and coach who is committed to helping Customer Success Managers grow, succeed, and maintain high morale and camaraderie</li><li><b>Who can</b> think critically and strategically, shifting conversations from reactive issue resolution to proactive problem-solving and business outcome delivery through technology</li><li><b>Who will</b> build lasting, trust-based relationships both externally with key customer advocates and internally with cross-functional SailPoint teams</li><li><b>Who demonstrates</b> outstanding communication skills and executive presence, with the ability to foster strong credibility with both highly technical audiences and business executives</li><li><b>Who is</b> exceptionally organized and capable of prioritizing and managing a number of complex regional tasks and strategic portfolios concurrently</li></ul><p><b>Responsibilities:</b></p><br><ul><li>Drive regional Gross Retention Rate (GRR) and Net Retention Rate (NRR) by ensuring your team systematically delivers and verifies business outcomes for our customers</li><li>Coach, mentor, and upskill regional CSMs to achieve 100% target attainment across key performance metrics, managing regional capacity, onboarding, and talent retention</li><li>Serve as the regional escalation point, partnering with CSMs to architect action plans for at-risk accounts, ensuring swift path-to-resolution on critical field issues</li><li>Own regional reporting and forecasting accuracy for account health, program progression, customer sentiment, and risk indicators to drive executive visibility</li><li>Cultivate strategic relationships with executive stakeholders within key accounts to accelerate their Identity Security maturity journey and secure renewal predictability</li><li>Act as a strategic conduit, translating customer objectives into actionable insights for various internal stakeholders</li></ul><p><b>The Path to Success (Milestones):</b></p><br><p><b>1-Month Milestones (The "Learning" Phase):</b></p><br><ul><li>Complete corporate onboarding and role-based GTM training to develop a solid understanding of SailPoint's identity governance solutions and business philosophy.</li><li>Conduct detailed analysis of the current status within your reporting structure, specifically evaluating People, Process, Cadence, and Structure.</li><li>Arrange introductory meetings and begin building relationships with key members of your leadership, EMEA counterparts, and supporting teams outside of your immediate structure.</li><li>Shadow customer calls and team review sessions with your CSMs to familiarize yourself with account statuses and the regional customer base.</li></ul><p><b>2-Month Milestones (The "Connecting" Phase):</b></p><br><ul><li>Solidify your 1:1 cadence and communication flows with your reporting CSM team.</li><li>Establish regular syncs with key stakeholders in Sales and Professional Services to align on strategic accounts.</li><li>Begin managing regional customer escalations and supporting team members in driving issues to resolution independently.</li><li>Partner with Talent Acquisition to identify candidates for any open roles and implement sourcing and pipeline strategies.</li></ul><p><b>3-Month Milestones (The "Contribution" Phase):</b></p><br><ul><li>Develop a comprehensive regional business plan, broken down by milestones and key actions required to attain customer health, retention, and campaign goals.</li><li>Present this strategic business plan to gain the support of your leadership and the EMEA Leadership Team.</li><li>Ensure that your team is fully aligned on the "outcome-based delivery" framework, tracking clear business outcomes in client reviews.</li><li>Take full ownership of team performance metrics, reporting weekly customer health and status updates to senior management.</li></ul><p><b>6-Month Milestones (The "Performance" Phase):</b></p><br><ul><li>Show measurable improvements in regional customer health, account retention rates, and reference-ability.</li><li>Successfully adjust and refine regional team processes, cadences, and structures to optimize operational efficiency and cross-team collaboration.</li><li>Deliver consistently against regional retention and campaign targets.</li><li>Ensure deep cross-functional collaboration is in place with the Sales and Partner teams to support compliance and governance campaigns.</li></ul><p><b>Education &amp; Qualifications:</b></p><br><p><b>Preferred:</b></p><br><ul><li>Bachelor’s degree or global equivalent experience. (We highly value candidates who have worked their way up and proven their capability through dedication and results—the "hard yards").</li></ul><p><b>Must Haves:</b></p><br><ul><li>5 to 10 years of customer-facing experience (such as Customer Success, Account Management, or Consulting) in a SaaS or enterprise software environment.</li><li>Demonstrable experience in people leadership, mentoring, or coaching high-performing client-facing teams.</li><li>Strong customer interaction skills, including professional writing, phone skills, and outstanding executive presence.</li><li>Proven ability to communicate technical details to a non-technical audience while fostering credibility with technical teams.</li><li>Excellent problem-solving, mediation, and relationship-building skills.</li></ul><p><b>Nice to Haves:</b></p><br><ul><li>Experience or domain knowledge in Cyber Security, Identity Security, or Identity Governance and Administration (IGA).</li></ul><p><b>Travel &amp; Logistics:</b></p><br><ul><li><b>Travel:</b> Expected business travel of approximately 10% to 25% yearly (customer visits and training/meetings at Austin, TX headquarters).</li><li><b>Logistics:</b> London Metro Area preferred. This role operates under a highly flexible/hybrid model—candidates are welcome to work from home, or enjoy the London office space as they prefer.</li></ul><p>SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. We evaluate applicants using job-related, objective, and non-discriminatory criteria. Our job titles, job descriptions, and recruitment processes are intended to be gender-neutral and to support equal pay for equal work or work of equal value.</p><br><p>As a part of the total compensation package, this role may be eligible for participation in one of our performance-based cash compensation programs - the SailPoint Corporate Bonus Plan or a role-specific commission plan, along with potential eligibility for equity participation. SailPoint maintains salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint’s differing products, industries, and lines of business. The base salary for this role will be in this range from (min-max, LOCAL CURRENCY): £62,600 - £105,492.00.</p><br><p>Additional offerings include a variety of benefits, including health, retirement, EAP, leave support, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on location, date of hire, schedule type, and the applicability of collective bargaining agreements or local statutory requirements. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.</p><br><p><span>SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. We evaluate applicants using job-related, objective, and non-discriminatory criteria. Our job titles, job descriptions, and recruitment processes are intended to be gender-neutral and to support equal pay for equal work or work of equal value.</span></p><br><p><span>As a part of the total compensation package, this role may be eligible for participation in one of our performance-based cash compensation programs - the SailPoint Corporate Bonus Plan or a role-specific commission plan, along with potential eligibility for equity participation. SailPoint maintains salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint’s differing products, industries, and lines of business. The base salary for this role will be in this range from (min-max, LOCAL CURRENCY): </span></p><br><br>£62,600 - £105,492.00<br><p><span>Additional offerings include a variety of benefits, including health, retirement, EAP, leave support, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on location, date of hire, schedule type, and the applicability of collective bargaining agreements or local statutory requirements. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Do you see yourself as the Cluster Learning &amp; Development Manager of InterContinental Hotels Group® at Dubai Festival City? </p><br><p>As the world’s first and most global luxury hotel brand, InterContinental Hotels &amp; Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.</p><br><p>The IHG Hotels at Dubai Festival City consists of four hotels. These include the luxury and lifestyle brand InterContinental, the lavish long-stay InterContinental Residence Suites, the premium Crowne Plaza, and the essentials Holiday Inn &amp; Suites. In addition to over 1,600 rooms, the cluster boasts a selection of 16 restaurants and bars, an impressive 3,800-square-metre Event Centre across two levels, the 5,000-square-metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state-of-the-art gym and swimming pool facilities. We are looking for people who are friendly, welcoming, and full of life to join over 1,200 colleagues who are always finding ways to make every guest's experience an enjoyable one. We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us. </p><br><p><strong>A little taste of your day-to-day:</strong></p><br><ul><li><strong>Guest Journey &amp; Luxury Experience Design:</strong><ul><li>Own and support the end-to-end guest journey, ensuring it is thoughtfully designed, consistently delivered, and aligned with brand culture, luxury service philosophy, and Luxury Service Certifications and standards.</li><li>Evaluate each guest touchpoint across all departments to ensure seamless, personalized, and anticipatory service experiences.</li><li>Partner with department heads to translate brand standards into meaningful guest interactions that elevate emotional engagement and guest loyalty.</li><li>Continuously refine the guest journey based on guest feedback, operational insights, and evolving luxury hospitality trends.</li></ul></li><li><strong>Luxury Service Culture &amp; Standards:</strong><ul><li>Act as the hotel’s subject-matter expert on luxury service excellence, global hospitality trends, and best practices, in line with brand specific guidelines and standards.</li><li>Embed a strong culture of quality and service excellence across all departments through visible leadership and hands-on operational presence.</li><li>Support the General Manager and Heads of Department in understanding, interpreting, and embedding external Luxury Service practices (if applicable) into daily operations and leadership behaviors. This may include but not limited to; changes in Policies and Procedures, SOPs (Standard Operating Procedures), and Modalities of Service.</li><li>Ensure consistent delivery of personalized, thoughtful, and detail-oriented service aligned with the hotel’s luxury service philosophy.</li></ul></li><li><strong>Brand &amp; Service Audits &amp; Compliance or Other Luxury Service Certifications (if applicable):</strong><ul><li>Lead the hotel’s Brand &amp; Service Audits &amp; Compliance or Other Luxury Service Certifications (i.e., Forbes Travel Guide) readiness, certification, and re-certification processes.</li><li>Plan and conduct regular internal quality audits, service evaluations, and compliance reviews across all operational areas.</li><li>Organize and manage mystery guest programs to provide objective insights into service consistency and guest perception.</li><li>Monitor audit findings, identify service gaps, and ensure corrective and preventive actions are implemented and sustained.</li></ul></li><li><strong>Guest Feedback, Analytics &amp; Performance Improvement:</strong><ul><li>Analyze Guest Love scores, Guest Satisfaction Index (GSI) results, and other guest feedback platforms to identify trends, strengths, and opportunities for improvement.</li><li>Prepare and present quality and guest experience performance reports to the Executive Committee, highlighting key drivers, risks, and focus areas.</li><li>Partner with Heads of Department to develop clear, actionable improvement plans aligned with departmental and hotel-wide metrics and goals.</li><li>Monitor progress against action plans and support departments in achieving annual guest satisfaction and quality targets.</li></ul></li><li><strong>Learning &amp; Development Collaboration:</strong><ul><li>Work closely with the Learning &amp; Development team to deliver luxury service training programs aligned with brand and Luxury Service Certifications and standards.</li><li>Support onboarding programs to embed quality, service excellence, and brand culture philosophy from day one.</li><li>Facilitate workshops and coaching sessions together Learning &amp; Development team with focus on luxury service behaviors, emotional intelligence, guest engagement, and attention to detail.<br>Contribute to the development and continuous enhancement of Standard Operating Procedures (SOPs to reflect evolving luxury service expectations).</li></ul></li><li><strong>Leadership &amp; Cross-Functional Collaboration:</strong><ul><li>Collaborate with all department heads to drive ownership and accountability for service excellence and quality outcomes.</li><li>Act as a trusted advisor to the General Manager and leadership team, balancing guest experience priorities with operational realities.</li><li>Foster a culture of continuous improvement, learning, and pride in luxury service delivery across the hotel.</li></ul></li></ul><p><strong>What we need from you:</strong></p><br><ul><li>Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</li><li>Proven experience in quality management, guest experience, or hotel operations within a luxury hospitality environment.</li><li>Strong operational understanding across Rooms, Food &amp; Beverage, Spa, Sales &amp; Marketing, and Support Departments.</li><li>In-depth knowledge of luxury service principles and guest experience management.</li><li>Direct experience with Luxury Service Certifications (i.e., Forbes Travel Guide / Michelin Service Guide / LQA / or similar luxury benchmarking programs is highly preferred).</li></ul><p><strong>What you can expect from us:</strong></p><br><p>We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts and some of the best training in the business.</p><br><p>Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to all applicants. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.</p><br><p>IHG gives every member of the team the Room to Belong, Room to Grow, and a Room to Make a Difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.</p><br><p>So, join us, and you’ll become part of our ever-growing global family.</p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>

???????? We're Hiring: Diversity & Inclusion Manager???? Location: United Arab Emirates (UAE) ???? Employment Type: Full-Time ???? Level: Mid-Level to Senior Management???? About UsWe are committed to building a workplace where employees are treated with respect, fairness, dignity, and equal opportunity. Our people strategy focuses on creating an inclusive culture where individuals from different backgrounds, experiences, perspectives, and abilities can contribute meaningfully and develop their careers. We value inclusion, fairness, belonging, accessibility, equal opportunity, cultural awareness, and respect.???? The Role We are seeking an experienced Diversity & Inclusion Manager to develop and implement initiatives that strengthen diversity, equity, inclusion, belonging, accessibility, and equal-opportunity practices across the organization. The successful candidate will partner with HR, leadership, recruitment, learning and development, employee relations, communications, and business teams to embed inclusive practices throughout the employee lifecycle. This role is ideal for professionals with experience in Diversity & Inclusion (D&I), Diversity, Equity & Inclusion (DEI), HR, organizational development, employee engagement, talent management, culture, or people strategy.???? What You'll DoDevelop and implement the organization's diversity and inclusion strategy Align D&I initiatives with corporate values, people strategy, business objectives, and applicable UAE requirements Conduct organizational assessments to identify opportunities to strengthen inclusion and belonging Develop annual D&I plans, priorities, programs, and measurable objectives Establish D&I governance frameworks, policies, guidelines, and standards Partner with senior leadership to embed inclusion into business and people decisions Provide leaders with practical guidance on inclusive leadership and workplace practices Develop leadership programs focused on inclusive management, psychological safety, cultural awareness, and respectful workplaces Integrate inclusive principles into recruitment, onboarding, development, promotion, succession planning, and retention Work with Talent Acquisition teams to identify opportunities to improve inclusive recruitment practices Review job descriptions, candidate processes, interview practices, and selection criteria for potential barriers Support development of diverse talent pipelines in partnership with recruitment and workforce-planning teams Partner with Learning & Development to create D&I training and awareness programs Develop workshops covering topics such as unconscious bias, inclusive leadership, cultural intelligence, respectful communication, accessibility, and belonging Build awareness of inclusive workplace behaviors across all levels of the organization Establish employee-resource, affinity, or inclusion networks where appropriate Support employee communities and internal networks with governance, resources, and leadership sponsorship Develop initiatives that strengthen employee belonging and engagement Work with HR and employee-relations teams to promote fair and consistent workplace practices Support the development of policies addressing harassment, discrimination, bullying, retaliation, and inappropriate workplace behavior Ensure D&I programs are implemented consistently and sensitively Partner with Legal and HR to ensure initiatives align with applicable UAE employment and regulatory requirements Promote accessibility and reasonable workplace accommodations in collaboration with HR, Facilities, and relevant specialists Identify workplace barriers affecting employees with disabilities or accessibility needs Support inclusive workplace design and accessibility improvements Review employee policies and practices through an inclusion lens Analyze employee engagement and experience data to identify potential disparities or inclusion gaps Develop D&I dashboards and management reports using appropriate workforce data Establish KPIs covering representation, recruitment, promotion, retention, engagement, leadership participation, accessibility, and inclusion Monitor progress against D&I objectives and recommend corrective actions Conduct employee listening exercises, surveys, focus groups, and interviews Use employee feedback to identify cultural and inclusion priorities Develop action plans in response to employee feedback Partner with internal communications teams to promote D&I initiatives and organizational values Develop internal campaigns, communications, events, and educational content Support awareness activities around relevant cultural and inclusion themes Ensure communications are culturally appropriate, respectful, and aligned with organizational values Develop partnerships with universities, professional associations, community organizations, and external diversity networks where appropriate Participate in relevant industry forums and benchmarking initiatives Monitor global and regional D&I trends, research, legislation, and emerging workplace practices Benchmark organizational practices against relevant industry standards and peer organizations Develop business cases for D&I initiatives and investment Measure the effectiveness and business impact of D&I programs Track participation, engagement, outcomes, and return on investment Manage external consultants, training providers, research organizations, and D&I partners Manage D&I budgets and ensure responsible use of resources Provide regular updates, reports, and recommendations to executive leadership Support ESG and sustainability reporting where workforce diversity and inclusion metrics are relevant Collaborate with HR, ESG, Corporate Affairs, Communications, Legal, Risk, and leadership teams Maintain appropriate confidentiality when handling sensitive employee and organizational information Lead and mentor D&I specialists, program managers, or related HR professionals Build organizational capability for sustained inclusion rather than relying solely on individual programs Drive continuous improvement in workplace culture, inclusion, accessibility, and employee experience✅ What We're Looking For Bachelor's degree in Human Resources, Organizational Psychology, Business Administration, Sociology, Social Sciences, or a related discipline5–10+ years of experience in D&I/DEI, HR, organizational development, employee engagement, talent management, culture, or people strategy Proven experience designing and implementing diversity and inclusion programs Strong understanding of inclusive leadership, employee engagement, talent management, and organizational culture Experience working with senior leaders and cross-functional stakeholders Strong analytical skills and experience using workforce data to identify trends and opportunities Excellent communication, facilitation, presentation, and stakeholder-management skills Strong understanding of the UAE multicultural workplace environment is highly desirable???? Preferred Qualifications Master's degree in Human Resources, Organizational Psychology, Business Administration, Sociology, or a related field Professional certifications in Diversity & Inclusion, HR, Organizational Development, People Analytics, or related areas Experience with recognized D&I frameworks and inclusion maturity assessments Knowledge of inclusive recruitment, accessibility, employee-resource groups, inclusive leadership, and cultural intelligence Experience using HR analytics and employee-engagement platforms Strong understanding of UAE employment and workplace requirements Experience developing D&I metrics, dashboards, and executive reporting Experience working in multinational or highly multicultural organizations Previous experience across the UAE and GCC is highly desirable Experience in technology, financial services, healthcare, aviation, hospitality, consulting, government, or large multinational organizations is an advantage Fluency in English is required; Arabic is an advantage???? What We Offer Full-time position based in the United Arab Emirates ????????Competitive salary and performance-based incentives Opportunity to influence organizational culture and employee experience Direct exposure to senior leadership and strategic people initiatives Participation in talent, culture, accessibility, and employee-engagement programs Professional development and people-strategy leadership opportunities Inclusive, multicultural, and collaborative working environment Leadership and career development opportunities Comprehensive benefits package

Lead a growing team. Build strong client relationships. Help shape the future of CG FINETECH in India.Job Overview CG FINETECH is a financial services company focused on global financial markets, including CFDs, commodities, cryptocurrency, futures, and stocks. As India Manager, you will play a key role in strengthening CG FINETECH’s presence in India by leading the local team, developing market expansion strategies, building strong client and stakeholder relationships, and ensuring effective operational performance. This position offers an excellent opportunity to combine leadership, mentoring, business development, client engagement, and operational oversight. You will work closely with cross-border teams and CG FINETECH leadership to support regional growth, improve team performance, and ensure alignment with the Group’s strategic direction.<br>Key Responsibilities Provide leadership and operational oversight for the India region, fostering a collaborative and efficient team environment. Build, manage, and develop the India sales team to improve overall performance and achieve business objectives. Develop and execute market expansion plans for India in alignment with the Group’s strategic direction. Establish and maintain strong relationships with clients and key stakeholders throughout the region. Support business and project delivery by ensuring quality, timelines, budgets, and client expectations are effectively managed. Guide and support the professional development of employees across different disciplines and experience levels. Monitor Indian policies, market developments, and strategic initiatives and provide insights to support business development and strategic decisions. Identify new business opportunities and support the continued growth and market presence of CG FINETECH in India. Work closely with cross-border teams and senior leadership to ensure effective communication, coordination, and operational excellence.<br>Requirements Minimum 5 years of experience in CFD, cryptocurrency, futures, stocks, or related financial markets. Strong knowledge of the Indian market, including relevant policies, developments, and strategic initiatives. Proven experience in team leadership and management, preferably within sales or financial services. Demonstrated ability to build and manage a sales team and improve team performance. Strong business development skills with the ability to independently develop and grow business operations in India. Ability to develop and execute market expansion strategies in line with the Group’s objectives. Hardworking, driven, proactive, and capable of identifying and pursuing new business opportunities. Excellent leadership, communication, negotiation, relationship-building, and collaboration skills. Strong strategic thinking and ability to work effectively with cross-border teams and senior management.

Job Overview CG FINETECH is a financial services company focused on global financial markets, providing clients with access to products including CFDs and commodities. As a Business Development Manager, you will be responsible for driving business growth by identifying new opportunities, developing strategic partnerships, expanding the client network, and strengthening CG FINETECH’s presence in target markets. The ideal candidate will have strong knowledge of the FX/CFD industry, an established network, and a proven track record in business development and client acquisition.<br>Key Responsibilities Develop and execute business development strategies to achieve revenue and growth targets. Identify and develop new business opportunities across target markets. Build and maintain strong relationships with IBs, affiliates, traders, KOLs, influencers, and other business partners. Expand and manage the client and partner network to increase trading activity and business revenue. Develop strategic partnerships and negotiate commercial opportunities with potential partners. Conduct market research to identify new trends, opportunities, and competitive developments. Work closely with sales, marketing, and other internal teams to support lead generation and business growth. Maintain regular communication with clients and partners to strengthen long-term relationships. Monitor business performance, prepare reports, and provide market feedback to management. Represent CG FINETECH professionally at industry events, meetings, and business activities. Ensure all business development activities are conducted in accordance with company policies and applicable requirements.<br>Requirements2+ years of experience in Business Development, Sales, or a related role within the FX/CFD or financial services industry. Strong understanding of CFDs, commodities, and global financial markets. Proven track record of achieving business development or sales targets. Established network of IBs, affiliates, traders, KOLs, influencers, or other industry partners is highly preferred. Strong client acquisition, relationship management, negotiation, and communication skills. Self-motivated, proactive, and target-oriented with a strong commercial mindset. Ability to independently identify opportunities and develop new business relationships. Strong analytical and market research skills. Ability to work effectively in a fast-paced and international environment. Willingness to travel for business meetings and industry events when required.<br>What We Offer Competitive salary and performance-based incentives. Opportunity to work with an international financial services company. Career growth and professional development opportunities. Dynamic and performance-driven working environment. Opportunity to contribute directly to CG FINETECH’s regional business expansion.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Position Summary</p><p>The IT Business Development Manager is responsible for driving business growth by identifying new opportunities, acquiring clients, building strategic partnerships, and increasing revenue through the sale of IT solutions and services. The role works closely with technical, project, and delivery teams to develop customized solutions that meet client requirements while achieving the organization's sales and growth objectives.</p><p>Key Responsibilities</p><ul><li>Develop and execute business development strategies to achieve revenue and growth targets.</li><li>Identify, qualify, and pursue new business opportunities in domestic and international markets.</li><li>Generate leads through networking, referrals, digital marketing initiatives, and industry events.</li><li>Build and maintain strong relationships with prospective and existing clients.</li><li>Conduct client meetings to understand business challenges and recommend appropriate IT solutions.</li><li>Prepare proposals, presentations, project estimates, and commercial quotations.</li><li>Lead contract negotiations and successfully close new business opportunities.</li><li>Collaborate with application development, project management, and technical teams to ensure proposed solutions align with client requirements.</li><li>Coordinate project handovers to delivery teams and support successful project execution.</li><li>Manage and mentor Business Development Executives, providing guidance, performance monitoring, and coaching.</li><li>Track sales pipelines, forecasts, and business performance using CRM tools.</li><li>Monitor market trends, emerging technologies, and competitor activities to identify new opportunities.</li><li>Represent the organization at conferences, exhibitions, client meetings, and networking events.</li><li>Ensure high levels of customer satisfaction through effective relationship management and post-sales support.</li></ul><p>Required Qualifications</p><ul><li>Full Stack Developer</li><li>Bachelor's degree in Business Administration, Information Technology, Computer Science, Marketing, or a related field.</li><li>5+ years of experience in IT business development, software sales, or technology consulting.</li><li>Proven track record of achieving or exceeding sales and revenue targets.</li><li>Strong understanding of software development, web and mobile applications, cloud solutions, and IT services.</li><li>Experience preparing proposals, RFP/RFQ responses, and commercial agreements.</li><li>Excellent communication, negotiation, presentation, and interpersonal skills.</li><li>Experience leading and developing business development or sales teams.</li><li>Proficiency with CRM platforms and Microsoft Office applications.</li></ul><p><br></p><p>Key Performance Indicators (KPIs)</p><ul><li>Revenue growth and achievement of sales targets.</li><li>Number and value of new client acquisitions.</li><li>Proposal-to-contract conversion rate.</li><li>Customer retention and satisfaction.</li><li>Sales pipeline growth and forecasting accuracy.</li><li>Team performance and business development productivity.</li><li>Strategic partnership development and expansion.</li></ul><p>Reporting To</p><p>Chief Executive Officer</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Preferred Skills</p><ul><li>Strategic planning and market analysis.</li><li>Client relationship and stakeholder management.</li><li>Solution selling and consultative sales techniques.</li><li>Leadership and team management.</li><li>Proposal development and bid management.</li><li>Financial awareness, budgeting, and revenue forecasting.</li><li>Knowledge of Agile software development methodologies.</li><li>Ability to work in a fast-paced, target-driven environment.</li></ul><p><br></p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>The MIS Manager – Finance is responsible for developing, managing, and enhancing the organization's Management Information System (MIS) to support strategic and operational financial decision-making. The role ensures timely, accurate, and insightful financial reporting, dashboard development, data analytics, budgeting support, and ERP data management. The incumbent will work closely with Finance, Operations, HR, Sales, Procurement, and Executive Management to provide meaningful business intelligence and drive data-driven decisions</p></li></ul><br><p><strong><em>Financial Reporting &amp; MIS</em></strong></p><ul><li><p>Develop and maintain daily, weekly, monthly, and quarterly MIS reports.</p></li><li><p>Prepare management reports covering revenue, profitability, cash flow, expenses, and operational performance.</p></li><li><p>Generate financial dashboards for senior management and executive leadership.</p></li><li><p>Ensure timely delivery of accurate reports with actionable insights.</p></li><li><p>Analyze financial trends and identify business improvement opportunities.</p></li></ul><p><strong><em>Budgeting &amp; Forecasting</em></strong></p><ul><li><p>Support annual budgeting and periodic forecasting processes.</p></li><li><p>Monitor budget utilization and variance analysis.</p></li><li><p>Prepare financial performance reports against approved budgets.</p></li><li><p>Assist in long-term financial planning and business projections.</p></li></ul><p><strong><em>Business Intelligence &amp; Data Analytics</em></strong></p><ul><li><p>Transform raw financial data into meaningful business intelligence.</p></li><li><p>Design and automate dashboards using Power BI, Tableau, Excel, or similar BI tools.</p></li><li><p>Perform profitability analysis by business unit, project, customer, and product.</p></li><li><p>Develop KPIs and performance scorecards for various departments.</p></li><li><p>Conduct trend, variance, and predictive analysis to support management decisions.</p></li></ul><p><strong><em>ERP &amp; Systems Management</em></strong></p><ul><li><p>Manage financial data integrity within ERP systems.</p></li><li><p>Coordinate with IT to improve reporting automation and system functionality.</p></li><li><p>Ensure proper integration between ERP modules and reporting tools.</p></li><li><p>Recommend process improvements through automation and digital transformation initiatives.</p></li></ul><p><strong><em>Data Governance &amp; Compliance</em></strong></p><ul><li><p>Maintain accuracy, completeness, and consistency of financial data.</p></li><li><p>Develop data validation and reconciliation procedures.</p></li><li><p>Ensure compliance with company policies, accounting standards, and audit requirements.</p></li><li><p>Support internal and external audits by providing required reports and documentation.</p></li></ul><p><strong><em>Process Improvement</em></strong></p><ul><li><p>Identify opportunities to streamline reporting processes.</p></li><li><p>Reduce manual reporting through automation.</p></li><li><p>Standardize reporting templates across departments.</p></li><li><p>Improve reporting accuracy and turnaround time.</p></li></ul><p><strong><em>Stakeholder Management</em></strong></p><ul><li><p>Collaborate with Finance, Operations, HR, Procurement, Sales, and IT teams.</p></li><li><p>Provide analytical support to department heads.</p></li><li><p>Present financial insights and recommendations to senior management.</p></li><li><p>Train end users on reporting tools and dashboards where required.</p></li></ul><p><strong><em>Key Performance Indicators (KPIs)</em></strong></p><ul><li><p>Accuracy of MIS reports</p></li><li><p>Timely submission of management reports</p></li><li><p>Dashboard automation and efficiency improvements</p></li><li><p>Financial reporting turnaround time</p></li><li><p>Budget variance reporting accuracy</p></li><li><p>Data integrity and quality</p></li><li><p>ERP reporting effectiveness</p></li><li><p>Process automation initiatives completed</p></li><li><p>Management satisfaction with reporting quality</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>6–10 years of experience in Finance MIS, Financial Planning &amp; Analysis (FP&amp;A), Business Intelligence, or Financial Reporting.</p></li><li><p>Minimum 3 years in a managerial role.</p></li><li><p>Experience in ERP-based financial reporting.</p></li><li><p>Experience in real estate, construction, manufacturing, or corporate finance is an advantage.</p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>JOB TITLE</strong><br>Manager - In Store Operations | MAF Retail | UAE Corporate Head Office<br><strong>ROLE SUMMARY</strong><br>The Manager, In-Store Operations – Retail Media is responsible for managing and optimizing in-store media assets across UAE stores to maximize commercial performance, support revenue growth, enhance the customer experience, and ensure seamless campaign execution. The role works closely with store teams, commercial stakeholders, and vendors to deliver operational excellence, maintain media network performance, and drive the successful implementation of retail media strategies.<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Lead the execution of in-store retail media operations across multiple store locations, ensuring high standards of performance and reliability.</li><li>Manage the deployment, utilization, and maintenance of digital screens, print media, and other in-store advertising assets.&nbsp;</li><li>Partner with commercial, marketing, and store operations teams to align media activities with business objectives and promotional campaigns.&nbsp;</li><li>Oversee vendor relationships, ensuring compliance with service level agreements, operational standards, and brand guidelines.&nbsp;</li><li>Ensure flawless execution of advertising campaigns through effective planning, content scheduling, and operational governance.&nbsp;</li><li>Monitor network performance, conduct regular audits, and coordinate issue resolution with IT and maintenance teams.&nbsp;</li><li>Analyze campaign and operational performance data to generate insights, improve effectiveness, and maximize revenue opportunities.&nbsp;</li><li>Support team development through coaching, performance monitoring, training initiatives, and knowledge sharing.&nbsp;</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>Bachelor’s degree in Marketing, Business Administration, Communications, Economics, or a related field.</li><li>Minimum 6 years of experience in retail media, advertising operations, digital media, or a related field.</li><li>Strong knowledge of in-store media formats, digital screens, content management systems (CMS), and advertising technologies.</li><li>Experience managing vendors, service providers, and cross-functional stakeholders in a fast-paced environment.</li><li>Advanced analytical skills with strong proficiency in Microsoft Excel and performance reporting.</li><li>Excellent communication, project management, and organizational skills, with the ability to work across multiple teams and locations.</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul><br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Sales &amp; Business Development Manager – Seafood Industry (UAE)</p><p><br></p><p>Adecco is recruiting on behalf of its client for an experienced Sales &amp; Business Development Manager in the seafood industry with strong UAE market exposure and international seafood trading experience. In this position, you will oversee seafood sales operations, drive business development initiatives, and expand both B2B and B2C seafood sales channels across the UAE and international markets. The role includes managing customer relationships, sourcing seafood products, handling procurement activities, coordinating supply chains, and leading the sales team to achieve defined business growth and revenue objectives. You will leverage an established UAE seafood customer base, extensive supplier networks, and international market knowledge to generate immediate and long-term business opportunities for the client.</p><p><br></p><p>What You Will Do?</p><ul><li>Develop and execute comprehensive sales and business development strategies that align with company growth targets and overall seafood trading objectives.</li><li>Identify and assess new markets, customers, and business opportunities within the seafood industry across UAE and international regions.</li><li>Manage and expand B2B and B2C seafood sales channels, ensuring steady volume growth and diversification of the customer portfolio.</li><li>Maintain and further develop relationships with existing customers, buyers, distributors, wholesalers, retailers, restaurants, hotels, and other key business partners in the seafood sector.</li><li>Utilize established UAE customer databases and long-standing industry contacts to generate immediate sales opportunities and sustainable business growth.</li><li>Manage seafood procurement activities, including supplier sourcing, product selection, price negotiation, purchasing decisions, and supplier coordination across the supply chain.</li><li>Source seafood products from reliable international suppliers and oversee end-to-end procurement activities to ensure consistent product availability and quality.</li><li>Negotiate product pricing, commercial contracts, payment terms, and broader commercial agreements with suppliers, customers, and distributors.</li><li>Manage supplier relationships, assess competitiveness, and ensure cost-effective and reliable sourcing across global seafood markets.</li><li>Lead, monitor, train, and support the sales team to achieve individual and company sales targets and fulfill defined business development objectives.</li><li>Set clear sales targets, monitor KPIs, review sales performance, and implement improvement strategies to address gaps and optimize results.</li><li>Prepare detailed sales reports, market analysis documents, forecasts, and structured business development plans for management review and decision-making.</li><li>Coordinate closely with procurement, operations, logistics, and finance teams to ensure smooth order execution, delivery, and post-sales follow-up.</li><li>Manage customer requirements from initial enquiry stage through order processing, completion, and delivery, ensuring defined service levels are met.</li><li>Identify cost-saving opportunities through effective sourcing strategies and structured supplier negotiations across different seafood product categories.</li><li>Develop long-term partnerships with seafood exporters, importers, distributors, wholesalers, retailers, restaurants, hotels, and other key industry players worldwide.</li></ul><p>Your Skills</p><ul><li>Minimum 15 years of experience in Sales &amp; Business Development, preferably in the seafood trading industry with strong exposure to the UAE market environment.</li><li>Strong experience handling B2B and B2C seafood sales across UAE and international markets, including management of diverse customer segments.</li><li>Extensive knowledge of seafood products, trading processes, sourcing models, procurement practices, suppliers, customers, distributors, and international seafood markets.</li><li>Strong experience in seafood procurement and sourcing, including supplier identification, vendor management, price negotiation, purchasing, and supply chain coordination.</li><li>Established UAE seafood customer base and a strong customer database that has been developed and maintained through years of industry experience.</li><li>Strong existing customer list including seafood buyers, importers, distributors, wholesalers, retailers, restaurants, hotels, and B2B and B2C customers within the UAE.</li><li>Established personal business relationships and direct connections with key seafood industry customers, with demonstrated ability to generate immediate sales opportunities.</li><li>Strong network of seafood suppliers, exporters, vendors, and sourcing partners worldwide, covering multiple product categories and regions.</li><li>Experience maintaining and developing customer databases, supplier lists, vendor contact records, and broader market networks for ongoing commercial use.</li><li>Proven ability to develop new markets, acquire new customers, and generate new business opportunities within the seafood trading and distribution ecosystem.</li><li>Strong skills in sales planning, forecasting, pipeline management, reporting, and KPI monitoring to guide commercial decisions and performance management.</li><li>Excellent negotiation and communication skills with customers, suppliers, distributors, and business partners in both domestic and international contexts.</li><li>Ability to set realistic yet challenging sales targets, develop sales strategies, monitor performance, and achieve defined revenue objectives consistently.</li><li>Proven experience in achieving sales targets and driving measurable business growth in seafood trading or closely related industries.</li><li>Experience in managing, training, motivating, and monitoring sales teams to ensure alignment with company objectives and performance standards.</li></ul><p><br></p><p>Interested?</p><p>If this role matches your experience in seafood trading, sales, and business development, you are encouraged to submit your application through Adecco’s standard application channels. Provide a detailed resume outlining your seafood industry background, UAE market experience, customer network, supplier relationships, and proven track record in B2B and B2C seafood sales. Once your application is received, Adecco will review your qualifications against the client’s requirements and contact you to discuss next steps where appropriate. All applications will be handled confidentially, and further interview stages will be coordinated directly with Adecco and the client to ensure a structured and transparent selection process.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Seafood Sales, Business Development, Seafood Trading, Procurement, Sourcing, Supplier Management, B2B/B2C Sales, Key Account Management, UAE Market Knowledge, Negotiation, CRM, Team Leadership, Market Expansion, Revenue Growth.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>JOB SUMMARY / INTRODUCTION</strong><br>&nbsp;</p><br><p>To assist with the management and growth of Investment Banking client relationships for UAE Government entities; improve service quality levels to ensure that the team’s objectives are constantly met and its revenue targets achieved, while maintaining client satisfaction and portfolio credit quality.<br>&nbsp;</p><br><p><strong>KEY RESPONSIBILITIES</strong></p><br><ul><li>Manage and ensure effective implementation of the CIB functional policies, procedures and controls covering all areas of assigned department activity so that all relevant procedural/legislative requirements, fulfilled while delivering a quality, cost-effective service.</li><li>Participate in the financial analysis conducted on clients and their respective industries/ markets to identify potential opportunities and risks.</li><li>Work with respective Managing Directors and Executive Directors to originate new business opportunities with target clients across banking products.</li><li>Contribute to the development of Term Sheets, Information Memorandums financial modelling etc.</li><li>Examine &amp; resolve credit, market and operational risk aspects of the transactions in collaboration with products and enablement units.</li><li>Participate in pitching, negotiation and conclusion of deals.</li><li>Achieve team financial performance targets.</li><li>Identify &amp; develop cross selling opportunities and increase the cross-sell ratio with key clients.</li><li>Ensure Account Plans are prepared and maintained for all key clients.</li><li>Ensure all clients’ files/documents are maintained.</li><li>Ensure all credit reviews are submitted on time and agreed conditions are met.</li><li>Adhere to process KPI’s and, ORM, BCP &amp; Internal Audit requirements.</li><li>Assist the respective MDs and EDs in the day-to-day administrative and transactional activities of client management including client calls, documentation follow up, updating pipeline, and any other activities in the unit/team to ensure continuity of work and the delivery of effective and high-quality outputs.</li><li>Manage and follow up on KYC and compliance requirements in order to ensure consistency with the Bank’s KYC and AML policies and regulatory requirements.</li><li>Follow all relevant policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.</li><li>Assist in the preparation of timely and accurate statements and reports to meet the unit’s requirements, policies, and standards.</li><li>Functions within the framework and boundaries of Group policies as well as overall organizational and governance frameworks.<br>&nbsp;</li></ul><p><strong>REQUIREMENTS / QUALIFICATIONS</strong><br>&nbsp;</p><br><ul><li>Bachelor’s degree in finance or related discipline.</li><li>5 - 10 years of experience in investment banking experience.</li><li>Knowledge of the banking sector, and FAB’s products and business strategies.</li><li>Ability to work under pressure and adjust quickly to changing priorities.<br>&nbsp;</li></ul><p><strong>Preferred / Beneficial</strong></p><br><ul><li>Master’s degree in business administration is preferred.</li></ul><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>