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<h2 class="h5">Job description</h2>
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<p><strong>Context of the Role</strong></p><br><p>We are seeking a highly strategic, commercially-minded Senior Corporate Finance Professional to join our global finance organization. This is a high-impact, visible, and senior individual contributor role that will be instrumental in shaping our long-term financial strategy, driving complex financial modeling, and leading critical investor relations activities.</p><br><p>This role is designed for a rigorous, analytical thinker who thrives in a fast-paced fintech environment. You will act as a trusted advisor to the executive leadership team, providing data-driven insights that influence pivotal business decisions, M&amp;A evaluations, and capital allocation strategies.</p><br><p><strong>What You’ll Do</strong></p><br><p><strong>Strategy &amp; Business Planning</strong></p><br><ul><li>Partner directly with the C-suite and executive leadership to define and refine Ezras’ long-term corporate strategy, financial goals, and operational metrics.</li><li>Evaluate strategic growth opportunities, including M&amp;A targets, joint ventures, new market entries, and product expansions.</li><li>Act as a strategic sounding board for business leaders, driving alignment between finance, commercial, product, and operations teams to accelerate revenue growth and profitability.</li></ul><p><strong>Advanced Financial Modeling &amp; Analytics</strong></p><br><ul><li>Build, maintain, and own complex, dynamic financial models from scratch to forecast corporate performance, evaluate investment ROI, and support capital allocation decisions.</li><li>Conduct deep-dive scenario analysis, stress testing, and unit economic modeling to guide pricing strategies, product profitability, and FX/Treasury impact.</li><li>Translate massive, complex data sets into clear, actionable insights and polished presentations for the Executive Team and Board of Directors.</li></ul><p>&nbsp;</p><br><p><strong>Investor Relations &amp; Capital Markets</strong></p><br><ul><li>Act as a key liaison between Ezra and our existing/prospective investors, ensuring clear, consistent, and compelling communication of our financial narrative and business strategy.</li><li>Lead the preparation of high-quality investor materials, including pitch decks, board packages, financial tear sheets, and management discussion &amp; analysis (MD&amp;A) reports.</li><li>Support future fundraising, debt financing, and potential capital market activities by preparing data rooms, managing rigorous due diligence processes, and coordinating with external advisors.</li></ul><p><strong>About You (Requirements)</strong></p><br><ul><li>At least 8 to 10 years of progressive, rigorous experience, primarily within top-tier Investment Banking, Tier-1 Management Consulting (MBB), or Private Equity, followed by highly strategic Corporate Finance/FP&amp;A experience at a fast-growing tech/fintech company.</li><li>Deep understanding of the technology and financial services sectors; specific knowledge of FinTech, SaaS, or global payments (cross-border, FX, treasury) is highly advantageous.</li><li>Exceptional financial modeling capabilities. You must be completely comfortable building and dissecting complex models independently.</li><li>Exceptional verbal and written communication skills</li><li>A true 'full-stack' finance professional—comfortable operating at a highly strategic level in boardroom conversations, while being perfectly willing to roll up your sleeves and execute the detailed analytical work independently.</li></ul><p><strong>Required Qualifications &amp; Certifications</strong></p><br><ul><li>Education: Bachelor’s degree in Finance, Economics, Accounting, Mathematics, or a highly quantitative field from a top-tier university.</li><li>Advanced Degree: A Master of Business Administration (MBA) from a leading, globally recognized business school is strongly preferred.</li><li>Professional Certifications:<ul><li>CFA (Chartered Financial Analyst) designation is highly desirable.</li><li>CPA (Certified Public Accountant), CA (Chartered Accountant), or equivalent accounting qualification is a strong plus.</li><li>Advanced Financial Modeling certifications (e.g., FMVA) are a bonus.</li></ul></li></ul><strong>Company overview:</strong><p>Ezra provides B2B digital lending solutions for emerging markets in partnership with mobile and digital wallet operators and financial service providers. Ezra supports 24 operations in 23 countries, across Africa, the Middle East and Asia. Our key office locations are in Nairobi, Kenya and Dubai, UAE.&nbsp;</p><br><p>Our flagship products are Airtime Credit Services (ACS), Nano and BNPL.&nbsp;</p><br><ul><li>ACS is an airtime or data advance offered to prepaid mobile subscribers at the point of low credit.&nbsp;</li><li>Nano is a micro cash advance offered to mobile wallet users on demand.&nbsp;</li><li>BNPL facilitates payment installments for products and services&nbsp;</li></ul><p>As a FinTech company, our business is entirely technology and data driven, from determining subscriber eligibility, generating relevant offers, managing risk, loan issuance, recovery, optimizing performance and reporting, reconciliation and billing.&nbsp;</p><br><p>Each day we process approximately 21M loan requests and 1.4 TB of data across our markets. This process needs to be robust, reliable and secure.&nbsp;</p><br><p>But it doesn’t end there. We’re exploring new ways of using our platform and transactional data to improve our products and develop new product opportunities.</p><br> </div>
<p>The Director of Masterplanning will lead the planning, vision, and design direction for major development programmes across a leading Abu Dhabi developer's portfolio. The role will shape large-scale communities, destinations, mixed-use developments, waterfront projects, and strategic urban initiatives from concept through delivery.
This is a senior leadership role requiring strong masterplanning expertise, commercial awareness, consultant leadership, and the ability to balance design excellence with development viability, infrastructure integration, sustainability, and long-term place value.
MUST HAVE MIN 3 YEARS EXPERIENCE IN UAE
Key Responsibilities
Strategic Leadership
* Lead the planning and design direction for complex masterplanning programmes.
* Establish planning strategies aligned with commercial objectives, market positioning, and placemaking ambitions.
* Advise executive leadership on planning opportunities, risks, and design direction.
* Translate corporate objectives into practical planning frameworks and implementation strategies.
* Champion design excellence while balancing programme, commercial, and delivery requirements.
Project Leadership
* Direct multidisciplinary consultant teams from early visioning and feasibility through authority approvals and implementation.
* Lead the preparation and review of masterplans, planning frameworks, development strategies, and urban design proposals.
* Resolve complex planning, design, infrastructure, and delivery challenges across multiple projects.
* Ensure planning solutions respond to commercial, environmental, operational, and customer requirements.
* Maintain consistency and quality across all planning deliverables.
Development Strategy
* Maximise land value, development efficiency, and long-term project performance.
* Lead land-use optimisation, density studies, phasing strategies, and development scenarios.
* Work closely with Development and Commercial teams to support business cases and investment decisions.
* Ensure planning decisions are informed by market demand, infrastructure capacity, and delivery constraints.
* Identify opportunities to enhance project value while maintaining design quality.
Design Governance
* Establish planning standards, design governance processes, and quality assurance procedures.
* Lead design reviews and provide clear direction to internal teams and external consultants.
* Ensure alignment with approved visions, planning principles, and corporate objectives.
* Drive continuous improvement in planning methodologies, tools, and design standards.
Stakeholder Leadership
* Build strong relationships with executive leadership, government authorities, utility providers, and strategic partners.
* Present planning strategies and recommendations to executive committees, boards, and external stakeholders.
* Lead complex stakeholder discussions and negotiate balanced planning outcomes.
* Represent the developer in senior planning and design forums where required.
Team Leadership
* Lead, mentor, and develop a high-performing masterplanning team.
* Foster a collaborative, accountable, and innovative team culture.
* Support succession planning, capability development, and professional growth.
* Provide coaching and technical leadership across planning disciplines.
Innovation & Best Practice
* Promote innovation in planning methodologies, digital tools, and urban development practices.
* Encourage integration of smart city principles, sustainability, and data-driven planning.
* Monitor global planning trends and apply relevant best practice across the portfolio.
* Support the organisation's reputation as a regional leader in city-making and destination development.</p><p>Qualifications & Experience
* Bachelor's degree in Urban Planning, Urban Design, Architecture, or related discipline.
* Master's degree in Urban Design, Urban Planning, Architecture, or related field preferred.
* Minimum 18+ years' experience delivering large-scale masterplanning and urban development projects.
* MIN 3 years UAE EXPERIENCE
* Significant experience leading multidisciplinary consultant teams on complex developments.
* Background with a leading developer, master developer, or internationally recognised planning/design consultancy.
* Proven track record across mixed-use, residential, waterfront, destination, tourism, or city-scale developments.
* Strong understanding of development strategy, land-use planning, infrastructure coordination, and project delivery.
* GCC experience and exposure to government/public-sector stakeholders required.
Skills & Competencies
* Exceptional masterplanning and urban development expertise.
* Strong understanding of development economics, land-use optimisation, and project viability.
* Ability to influence senior stakeholders and build consensus.
* Proven ability to lead multiple complex programmes simultaneously.
* Sound understanding of planning approvals, governance, and regulatory processes.</p>
<p>You will be responsible for driving revenue growth through the development and execution of B2G sales strategies, management of the end-to-end B2G sales cycle, and expansion of the customer and partners base. The role is accountable for identifying new business opportunities, building and maintaining strategic customer relationships, managing B2G sales pipelines (MEA), and achieving revenue targets.
Client Details
Our client is an award-winning AI powered learning solutions provider redefining K-12 education. The company serves approximately 2 million students and 84,000 educators across 19,000 schools across the world.
Its flagship platform delivers personalized learning experiences that enhance student engagement and outcomes, while its supplemental solutions extend learning across subjects and languages.
Through its innovative use of artificial intelligence, data insights, and culturally relevant content, our client is transforming teaching and learning to advance equity, access, and excellence for every student.
Description
B2G sales Strategy & Revenue Growth
• Develop and execute B2G sales strategies that support commercial objectives and growth ambitions
• Identify and pursue new business opportunities across target markets and customer segments
• Build and maintain a healthy B2G sales pipeline to achieve and exceed revenue targets
• Monitor market trends, competitor activity, and customer needs to identify opportunities for growth
• Contribute to annual B2G sales planning, budgeting, and forecasting activities
Business Development
• Generate qualified leads through networking, referrals, industry events, partnerships, digital channels, and direct outreach
• Conduct market research to identify new customers, sectors, and expansion opportunities
• Develop compelling value propositions aligned to customer challenges and strategic priorities
• Build strategic relationships with key decision-makers and stakeholders
B2G sales Cycle Management
• Manage the full B2G sales lifecycle from prospecting and qualification through proposal, negotiation, contract execution, and handover
• Deliver engaging product demonstrations and presentations tailored to customer requirements
• Prepare commercial proposals, business cases, and tender responses
• Lead commercial negotiations while ensuring alignment with company objectives and governance requirements
• Maintain accurate B2G sales records, forecasts, and pipeline reporting within CRM systems
Account Management & Customer Success
• Develop and maintain strong relationships with customers to support long-term retention and growth
• Identify opportunities for upselling, cross-selling, and account expansion
• Act as a trusted advisor to customers, understanding their business objectives and educational priorities
• Support customer success initiatives by collaborating with implementation, training, and support teams
Stakeholder Management
• Build and maintain strong relationships with external stakeholders, including government entities, regulatory bodies, industry associations, and strategic partners.
• Engage with ministerial offices and senior government representatives to align initiatives with national priorities, regulatory requirements, and digital transformation agendas.
• Develop and manage ambassadorial and diplomatic relationships to support market entry, partnership development, and cross-border collaboration opportunities.
• Represent the organization in high-level stakeholder engagements, forums, and executive meetings, ensuring effective communication of strategic objectives and value propositions.
• Coordinate across internal and external stakeholders to facilitate decision-making, remove barriers to implementation, and drive successful project outcomes.
Reporting & Performance Management
• Track and report on B2G sales performance against agreed KPIs and targets
• Maintain accurate forecasting and pipeline visibility
• Produce regular management reports and commercial updates
• Drive continuous improvement of B2G sales processes, tools, and methodologies
• Set, monitor and share performance data and dashboards
Job Offer
• Our client values curiosity, purpose, and the drive to make a real difference in the education sector.
Here's a glimpse of what they offer:
• Competitive Salary
• Annual flight allowance
• Annual performance bonus
• Education allowance
• Health and Life insurance
• Enhanced leave policy
• A hybrid work model and remote working days to work from anywhere</p><p>• Bachelor's Degree in Business Administration, Education, Marketing, B2G sales, or a related discipline
• Minimum 7 years experience in business diplomacy, B2G sales, business development, account management, or commercial roles
• Demonstrated success in achieving and exceeding targets
• Experience within Education, EdTech, SaaS, Technology, or Digital Solutions environments preferred
• Proven ability to build and maintain senior stakeholder relationships
• Experience working with public sector and education customers across Middle East, Africa, CIS is advantageous
• Native Arabic communication skills (reading, writing, verbal), French is a plus</p>
<p>Lead marketing communications and public relations across regional markets, shaping the firm's brand narrative and media presence. Partner with leadership to position the firm as a trusted advisor to founders and investors. Drive media relations, thought leadership, and brand-building initiatives. Ideal for a hands-on professional with strong agency and media networks, excellent communication skills, and experience in venture capital, startups, or investment ecosystems.
Client Details
Our client is a leading multi-dimensional investment firm, backed by prominent institutional investors such as PIF Jada, SVC, Mubadala, and Lunate and managing about $500mm in AUM. Their venture capital and credit practice invest in the most innovative technology companies across the MENA, Asia and beyond. They have built deep sectoral expertise in fintech, platforms, software, and deep tech.
With a proven track record and top quartile performance, our client operates at the forefront of innovation, driving growth and impact through venture capital, credit and private equity investments. We focus on fostering ecosystems and empowering founders to build scalable and transformative businesses.
Description
Strategy & Brand
· Develop and execute marketing communications and PR strategy to elevate the firm's brand, reputation, and presence regionally and globally.
· Own the firm's brand voice, messaging, and narrative across all external and internal channels, ensuring consistency with positioning as a top-quartile investment firm.
· Advise leadership on communications strategy, thought leadership positioning, and brand opportunities aligned with business priorities.
Media Relations & PR
· Build and maintain a strong network with media outlets, journalists, and PR agencies across the UAE, Saudi Arabia, Egypt, and wider MENA region.
· Lead media outreach, press release drafting and distribution, and journalist relationship management to secure high-quality coverage.
· Manage relationships with external PR and communications agencies, briefing and overseeing agency deliverables to ensure quality and consistency.
· Act as a key point of contact for media inquiries and support leadership with interview preparation and talking points.
· Develop and lead crisis and sensitive-issue communications as required, protecting and reinforcing the firm's reputation.
Content & Channels
· Develop and execute creative marketing campaigns and content across digital, social, and traditional channels.
· Own the social media strategy and content calendar, ensuring consistent, on-brand storytelling across platforms.
· Produce and oversee content including thought leadership pieces, newsletters, website content, scripts, and event materials.
· Manage the firm's website content and ensure it reflects current brand, portfolio, and firm milestones.
Events & Stakeholder Engagement
· Plan and execute external events, including conferences, sponsorships, and portfolio company showcases, to drive brand visibility.
· Support internal communications and culture-building initiatives in collaboration with the People team.
· Build collaborative relationships with cross-functional stakeholders, portfolio companies, and external partners to ensure aligned messaging.
Measurement & Operations
· Analyze marketing and communications performance (media coverage, campaign results, engagement, traffic) to inform future strategy.
· Maintain and report on the marketing communications budget, ensuring efficient allocation of resources.
· Continuously monitor industry trends, competitor positioning, and best practices to keep the communications approach current and effective.
Job Offer
· A high-impact Marcomms leadership role within one of the region's most dynamic investment firms.
· Direct exposure to senior leadership and influence over firm-wide brand and communications strategy.
· Competitive, market-aligned compensation and benefits.</p><p>· At least 7 years of relevant experience in marketing communications, PR, or corporate communications.
· Strong, well-established network with media outlets and PR/communications agencies; proven track record of securing media coverage.
· Bachelor's degree in Marketing, Communications, Journalism, or a related field from a recognized institution.
· Experience in financial services, investment firms, Tech or fast-growing/startup environments strongly preferred.
· Excellent written and verbal communication skills in English; Arabic is an advantage but not mandatory.
· Strong storytelling and content creation abilities, with sound judgment on brand voice and messaging.
· Working knowledge of social media management, digital marketing tools, and basic analytics platforms.
· Strong project and budget management skills, with the ability to manage multiple initiatives and external vendors simultaneously.
· Comfortable working in a lean environment with both strategic and hands-on operational responsibilities.</p>
<h2 class="h5">Job description</h2>
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<b>Overview</b><br><p>In the Microsoft Frontier Company Engineering team, you won’t just build software; you’ll deliver real outcomes for some of the world’s most complex organizations. </p><br><br><p>We are a global team of world-class engineers who have been working in a Forward Deployed Engineering (FDE) model for more than a decade, embedding directly within customer teams to solve their toughest challenges, side-by-side, and shipping production-ready solutions in days, not months. </p><br><br><p>As a Principal Account-Aligned FDE, you will be a customer embedded engineer to serve as the primary technical leader aligned to a strategic account, driving business outcomes through hands on execution and multidisciplinary expertise. In this role, you will build and ship production grade solutions, work directly with customers to translate business needs into clear technical approaches, and operate with speed in complex, fast moving environments. This is a senior individual contributor role requiring strong technical depth, credibility with senior stakeholders, industry context, and an entrepreneurial approach to navigating ambiguity and delivering sustained impact over time. </p><br><br><p>Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. </p><br><br><br><b>Responsibilities</b><br><ul><li><p>Drive customer outcomes by shaping opportunities and translating business needs into clear, actionable technical approaches </p><br></li></ul><br><ul><li><p>Build and deliver production-grade solutions in customer environments, demonstrating strong engineering execution and end-to-end ownership </p><br></li></ul><br><ul><li><p>Accelerate time to value by operating effectively in ambiguity and delivering iterative, high-impact solutions </p><br></li></ul><br><ul><li><p>Engage and influence senior stakeholders to build trust, align priorities, and guide technical and business decision-making </p><br></li></ul><br><ul><li><p>Apply industry and customer context to tailor solutions and move beyond generic approaches </p><br></li></ul><br><ul><li><p>Prepare and transition work to FDE crews with clear scope and strong technical direction, maintaining continuity across the engagement lifecycle </p><br></li></ul><br><ul><li><p>Operate with an entrepreneurial mindset to navigate complex account dynamics, set boundaries, and drive urgency and accountability. </p><br></li></ul><br><br><ul><li><p>Embody our culture and values. </p><br></li></ul><br><br><br><b>Qualifications</b><br><p>Required/Minimum Qualifications </p><br><br><ul><li><p>Bachelor’s Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development </p><br></li></ul><br><ul><li><p>Or equivalent experience </p><br></li></ul><br><ul><li><p>3+ years of experience managing cross-functional and/or cross-team projects. </p><br></li></ul><br><ul><li><p>Experience partnering directly with customers or internal stakeholders to deliver solutions end-to-end. </p><br></li></ul><br><p>Additional or Preferred Qualifications (PQs) </p><br><br><ul><li><p>Bachelor’s Degree AND 10+ years experience in engineering, product/technical program management, data analysis, or product development </p><br></li></ul><br><ul><li><p>OR product development </p><br></li></ul><br><ul><li><p>OR equivalent experience. </p><br></li></ul><br><ul><li><p>8+ years of experience managing cross-functional and/or cross-team projects. </p><br></li></ul><br><ul><li><p>2+ years of experience in customer-facing technical roles (e.g., consulting, solutions engineering, field engineering, or similar). </p><br></li></ul><br><ul><li><p>Experience with AI/ML technologies, cloud architecture, data engineering, and using AI tools and workflows in creating software engineering artifacts. </p><br></li></ul><br><ul><li><p>Enjoy travel and are comfortable with travel up to 25% </p><br></li></ul><br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div>
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Company Description<br><p><strong>A little bit about talabat</strong><br>
talabat is the leading online food and groceries ordering platform in MENA, operating in 9 countries across the region. Founded in 2004 by a small group of entrepreneurs in Kuwait, talabat’s success expanded to the rest of the GCC region, Egypt & Jordan, making it the largest and most popular food ordering app. With over 2,000+ employees and millions of users, we deliver hundreds of thousands of orders every day. We are part of the Delivery Hero network building the next generation of online delivery platforms across the globe. Our network is truly international with engineering teams in 13 countries and operations in 40+ countries.<br>
</p><br><br>Job Description<br><ul><li><p><strong>WHAT’S ON YOUR PLATE?</strong></p><br></li><li><p>Be part of a crucial team, working to improve a high-impact product within our consumer experience:</p><br></li><li><p> Work within a cross-functional team of Product, Engineering, Data Science and Product Analytics.</p><br></li><li><p> Build strong relationships with your team to supercharge your impact.</p><br></li><li><p>Be driven to understand this product in great detail - who the target customers are (user and vendor), differing local contexts, business value, risks, opportunities, technical challenges, and more.</p><br></li><li><p>Champion customer-development and data analysis to find new opportunities and de-risk</p><br></li><li><p> Work closely with the design and research teams to uncover the opportunities and unmet user needs.</p><br></li><li><p>Rapidly ideate, prototype and iterate on the solutions with your team.|Build and roll-out new products to our customers.</p><br></li><li><p>Lead the prioritization of opportunities and solutions based on company KPIs</p><br></li><li><p> Be a problem-solver, who does not hesitate to get hands-on to unblock your team and deliver quality solutions quickly.</p><br></li><li><p> Measure the success of your launched products and invest in the continuous<br>
improvement of these products. Use your strong experience with experimentation setup and analysis to do this.</p><br></li><li><p>Work with stakeholders to grow your knowledge and supercharge your product efforts</p><br></li><li><p>Work closely with other Consumer teams to ensure your team’s work is aligned with our end-to-end Consumer experience and lifecycle.</p><br></li><li><p>Own stakeholder communication, including working with teams across the globe</p><br></li><li><p>Work with our internal stakeholders, commercial and strategy teams to design and launch the go-to-market. strategies.</p><br></li><li><p>Be a self-starter and good collaborator</p><br></li><li><p>Be able to independently prioritise your time, starting with highest impact efforts first</p><br></li><li>Payment Infrastructure: Drive the roadmap for payment processing, intelligent routing, and integrations with major networks, gateways, and Alternative Payment Methods.<br>
</li><li>Risk and Compliance: Collaborate with legal and compliance teams to optimize transaction authorization rates while maintaining robust fraud prevention, KYC/KYB, and AML controls<br>
</li><li>Payments Experience: design and optimize seamless and trustworthy checkout experiences, while maintaining PCI-DSS compliance<br>
</li><li>Product Strategy: Drive the future vision of payments as a scalable engine, developing comprehensive collection strategies that support and integrate with all product lines.</li></ul><br>Qualifications<br><p><strong>WHAT DID WE ORDER?</strong><br>
● Pace-setter: you make it happen, by setting the pace for others and unblocking them<br>
when required.<br>
● Experience first: you prioritise customer and colleague experience. You use expert<br>
slicing of<br>
● your features to move quickly without degrading our experience.<br>
● Strong collaborator: you are a strong collaborator with colleagues from various<br>
functions, and you use this to find new growth opportunities for talabat and unblock<br>
your team.<br>
● Adaptability and resilience: You thrive in change and bounce back quickly from<br>
setbacks with new learnings.<br>
● Accountability & drive: you take ownership and follow through. You consistently push<br>
for results.<br>
● Growth mindset: you seek feedback and embrace challenges.<br>
● Strategic thinker: you see beyond your role and understand the bigger picture.<br>
● Quick learner: you pick-up new skills and knowledge quickly, and you learn from<br>
experience.<br>
● Good communicator: you can communicate with a wide range of colleagues from<br>
senior leaders, to juniors members of our team.<br>
● Self-organiser: you prioritise frequently and you manage yours and your teams time to<br>
ensure our most important priorities get done first.</p><br><br><br> </div>
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<p>We are seeking an <strong>Account Director</strong> with expertise in public affairs, government relations, and strategic communications. This professional will have a strong background in <strong>policy advocacy, issues management, stakeholder engagement</strong>, and project leadership. The successful candidate will join our growing <strong>Public Affairs practice in Dubai</strong>, contributing to high-profile campaigns.</p><br><p><br><strong><u>What we’re looking for:</u></strong> </p><br><p>We are seeking a proactive, high‑performing Public Affairs professional who can operate confidently as both a leader and a team player, a balance widely recognized as essential for effective performance and for driving collective success. You bring the ability to lead with purpose while collaborating seamlessly within a broader team environment, reflecting modern leadership expectations where leaders also act as active players when needed.</p><br><p>You have a strong track record in public affairs, issues management, and strategic communications, with a deep understanding of UAE and Saudi’s regulatory and policy landscape. You excel at building trusted relationships with government stakeholders, clients, and partners, and you bring the judgment and agility required to navigate complex, fast‑moving policy environments. You inspire confidence, elevate team performance, and deliver high‑impact results while growing across sectors and communication channels.</p><br><p><strong><u>Responsibilities:</u></strong></p><br><ul><li>Design and lead strategic public affairs programs that shape policy conversations and advance organizational priorities, aligning with the core PA function of directing information and stakeholder engagement.</li><li>Monitor, analyse, and interpret regulatory and policy developments in the UAE to provide clear, actionable insights aligned with strategic communication goals </li><li>Build and maintain trusted relationships with government entities, industry stakeholders, and partners to support effective issue management and influence public perception.</li><li>Develop integrated communication strategies across traditional media, digital platforms, and stakeholder channels to support credibility and reputation management, consistent with Public Affairs Officer roles. </li><li>Provide strategic counsel on emerging issues, risks, and opportunities, supporting leadership decision‑making and enhancing the organization’s public positioning </li><li>Collaborate closely with cross‑regional teams to ensure alignment between global and regional public affairs priorities, reflecting modern PA team structures and leadership expectations.</li><li>Prepare and oversee the development of briefing materials, policy positions, and stakeholder engagement plans to ensure consistent high‑quality outputs that strengthen the organization’s narrative. </li><li>Support multi‑stakeholder initiatives, events, and advocacy efforts that advance business objectives and reinforce organizational credibility across key audiences.</li></ul><p><strong><u>Qualifications</u></strong></p><br><ul><li><strong>Experience:</strong> 7+ years in public affairs, government relations, policy advocacy, or strategic communications, with strong preference for experience navigating UAE and Saudi Arabia’s policy and regulatory environment.</li><li><strong>Education:</strong> Bachelor’s degree in public policy, Political Science, Communications, International Relations, or a related field.</li><li><strong>Language Skills:</strong> Full professional fluency in English (written and spoken). Arabic is a plus.</li><li><strong>Policy & Cultural Insight:</strong> Deep understanding of UAE’s political ecosystem, policymaking processes, government stakeholders, and national initiatives such as Vision 2030.</li><li><strong>Policy Writing & Analysis:</strong> Strong ability to craft policy positions, briefing notes, and advocacy messaging, backed by sharp analytical skills and the ability to simplify complex issues.</li><li><strong>Leadership:</strong> Proven track record leading public affairs teams, managing multi‑market workstreams, and guiding stakeholder engagement strategies.</li><li><strong>Stakeholder & Media Engagement:</strong> Experience engaging with government ministries, regulators, industry bodies, and media; comfortable drafting public statements, managing narratives, and supporting issue management.</li><li><strong>Project & Issue Management:</strong> Ability to manage fast‑moving policy files, coordinate cross‑functional inputs, and deliver high‑quality outputs under pressure. </li><li><strong>Industry Knowledge:</strong> Experience working across sectors such as healthcare, technology, energy, transportation, or government sectors is a plus.</li></ul><p><strong>Careers at APCO</strong></p><br><p>Through our recruitment, hiring and retention efforts, APCO is committed to building teams to bring the best possible expertise and robust perspectives to our clients. We embrace differences in experience, viewpoint and ideas, starting with our values and extending to our behaviors, policies and practices. We aim to create a positive work experience and welcoming environment where everyone feels they belong and can thrive.</p><br><br> </div>
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<p><strong><span>Some careers have more impact than others.</span></strong></p><br><br><p><span>If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.</span></p><br><br><p><span>HSBC Corporate and Institutional Banking is a markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking. </span></p><br><br><p><span>This role is within our Global Payments Solutions (GPS) team and will support the onboarding and integration of clients onto HSBC Global Payments and Liquidity solutions, coordinating delivery across internal teams and client stakeholders to ensure a smooth implementation onto HSBC digital channels. They will manage a portfolio of client connectivity projects with clear governance, strong execution discipline, and timely escalation to protect client experience and delivery outcomes.</span></p><br><br><p><strong><span>In this role you will</span></strong></p><br><br><ul><li><span>Manage end-to-end delivery of client onboarding and connectivity implementations across HSBC digital channels, including HSBCnet, Treasury API, Host-to-Host (H2H) and SwiftNet.</span></li><li><span>Own day-to-day project governance: maintain project plans, milestones, RAID (risks, actions, issues, dependencies), meeting cadence, and status reporting.</span></li><li><span>Drive delivery timelines to support efficient implementation and timely client go-live, escalating blockers early and coordinating resolution with relevant teams.</span></li><li><span>Coordinate stakeholders across GPS Product, Technology, Operations, Implementation teams, and Sales/Relationship Management to progress deliverables and manage dependencies.</span></li><li><span>Support client communication throughout the project lifecycle: organise working sessions, capture decisions/actions, and provide clear progress updates.</span></li><li><span>Contribute to client workshops to gather requirements and support business automation goals, partnering with SMEs for solution design and technical alignment.</span></li><li><span>Support pre-mandate activity (e.g., RFI/RFP inputs) by providing implementation approach, timelines, assumptions, and delivery dependencies, with senior oversight.</span></li><li><span>Maintain accurate implementation documentation and support streamlined document handling using approved tools </span></li><li><span>Capture lessons learned and client feedback to support continuous improvement and enhance client experience (including Net Promoter Score (NPS) outcomes).</span></li><li><span>Stay informed on relevant industry developments, including emerging connectivity approaches and changes impacting payments delivery (e.g., ISO 20022 awareness).</span></li></ul><br><br><p><strong><span>To be successful in the role, you should meet the following requirements:</span></strong></p><br><br><ul><li><span>Experience delivering projects in a client-facing environment; payments, cash management, connectivity, or technology implementation experience is preferred</span></li><li><span>Strong organisation and prioritisation skills; able to manage multiple workstreams and deliver under time pressure</span></li><li><span>Clear communication skills with the ability to tailor updates to different audiences and work effectively across cultures and time zones.</span></li><li><span>Working knowledge (or strong interest) in payments/liquidity and digital connectivity concepts (API/H2H/SWIFT); familiarity with ISO 20022 is an advantage.</span></li><li><span>Practical problem-solving mindset with disciplined escalation and a focus on outcomes and client experience</span></li><li><span>Fluent written and spoken English required; Mandarin is an advantage</span></li><li><span>A graduation degree is essential for obtaining a UAE visa and work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE)</span></li></ul><br><p><strong><span>You’ll achieve more at HSBC. </span></strong></p><br><br><p><span>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. </span></p><br><br><p><span>We believe diversity brings benefits for our customers, our business and our people. Different ideas and perspectives help us innovate, manage risk and grow the business in a sustainable way. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.</span></p><br><br><br><p><span>Issued by The Hong Kong and Shanghai Banking Corporation Limited.</span></p><br><br><br> </div>
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<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.</p><br> <p>Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p><br> <p><b>About Us</b></p><br> <p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through Assurance, Tax and Advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p><br> <p><b>Line of Service Overview</b></p><br> <p>At PwC, our people in tax services focus on providing advice and guidance to clients on tax planning, compliance, and strategy. These individuals help businesses navigate complex tax regulations and optimise their tax positions.</p><br> <p><b>Business Unit Overview</b></p><br> <p>In indirect tax at PwC, you will focus value-added tax (VAT). Your work will involve providing supporting clients on indirect tax compliance, planning and strategy, helping businesses meet their VAT obligations and optimise their indirect tax positions.</p><br> <p><b>How You’ll Contribute</b></p><br> <p>The UAE has launched its national eInvoicing mandate based on the Peppol 5-corner model, which will progressively require businesses to issue and receive electronic invoices through Accredited Service Providers (ASPs). This reform is reshaping how companies manage their tax compliance, IT infrastructure, and finance operations.</p><br> <p>PwC Middle East supports both private and public sector clients in preparing for these changes, ensuring regulatory compliance, and unlocking opportunities through digital tax transformation.</p><br> <p>While this role will primarily focus on eInvoicing, it may also expand in the future to cover other areas such as tax engine implementation, tax technology advisory, support for additional tax obligations in the UAE, and broader projects at the intersection of tax and technology.</p><br> <p><b>What You’ll Bring</b></p><br> <p><b>1. Impact assessment:</b></p><br> <ul><li>Assess current state and gaps against UAE eInvoicing and tax reporting regulations.</li><li>Evaluate impacts on AP/AR processes, IT architecture, data, and VAT compliance.</li><li>Develop structured recommendations and high-level roadmaps.</li></ul> <p><b>2. Solution design & Partner selection:</b></p><br> <ul><li>Support target operating model and solution architecture design.</li><li>Prepare RFPs and evaluation frameworks for ASP selection.</li><li>Benchmark providers and advise on final selection.</li></ul> <p><b>3. Implementation support:</b></p><br> <ul><li>Gather business and functional requirements from finance and IT teams.</li><li>Draft functional specifications for ERP and tax technology solutions.</li><li>Coordinate design, build, testing, deployment, and change phases.</li><li>Support training and adoption within client organizations.</li></ul> <p><b>4. Thought leadership & Internal development:</b></p><br> <ul><li>Contribute to PwC Middle East tax technology initiatives and knowledge base.</li><li>Support business development (proposals, presentations, events).</li><li>Mentor Associates and Interns.</li></ul> <p><b>What we offer</b></p><br><ul><li>An opportunity to work on market-shaping projects at the forefront of tax technology in the Middle East.</li><li>Access to PwC’s global network of eInvoicing and tax technology experts.</li><li>A culture of continuous learning with access to PwC training platforms and certifications.</li><li>Competitive compensation and benefits in line with your experience and performance.</li></ul><p><b>Why You’ll Love Working at PwC</b></p><br> <p>At PwC Middle East, you’ll find more than just a job - you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference by applying your unique perspective and talents? You can grow exponentially here.</p><br><p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Building Successful Relationships that Generate Sales Opportunities<br>• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.<br>• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.<br>• Develops relationships within community to strengthen and expand customer base for sales opportunities.<br>• Manages and develops relationships with key internal and external stakeholders.<br>• Provides accurate, complete and effective turnover to Event Management.<br>Managing Sales Activities<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue<br>• Identifies new business to achieve personal and location revenue goals.<br>• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>• Closes the best opportunities for the location based on market conditions and location needs.<br>• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.<br>Providing Exceptional Customer Service <br>• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.<br>• Services our customers in order to grow share of the account.<br>• Executes and supports the company’s customer service standards.<br>• Provides excellent customer service consistent with the daily service basics of the company.<br>• Sets a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Building Successful Relationships that Generate Sales Opportunities<br>• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.<br>• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.<br>• Develops relationships within community to strengthen and expand customer base for sales opportunities.<br>• Manages and develops relationships with key internal and external stakeholders.<br>• Provides accurate, complete and effective turnover to Event Management.<br>Managing Sales Activities<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue<br>• Identifies new business to achieve personal and location revenue goals.<br>• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>• Closes the best opportunities for the location based on market conditions and location needs.<br>• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.<br>Providing Exceptional Customer Service <br>• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.<br>• Services our customers in order to grow share of the account.<br>• Executes and supports the company’s customer service standards.<br>• Provides excellent customer service consistent with the daily service basics of the company.<br>• Sets a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span></span><p><b><u><span><span>An Exhilarating Opportunity</span></span></u></b><br></p><br><p><span><span>Are You Ready for a Daring Challenge with The World’s Hottest Luxury
Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining
‘FIVE-Star’ Hospitality and Setting the Gold Standard across the Industry.</span></span><br></p><br><p><span><span>Join the FIVE Tribe - and Get Ready to Make Waves.</span></span><br></p><br><p><b><u><span><span><span>The Candidate</span></span></span></u></b><br></p><br><p><span><span>A Driven
Self-Starter, you have Excellent Communication, Leadership and Organisational
Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and
Implement Innovative Solutions in a Fast-Paced Environment. Not even the
Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with
Precision and Finesse. A ‘Can-Do!’ Attitude Coupled with An Inherent Flair for
Taking Ownership Makes You a Highly Motivated Go-Getter.</span></span><br></p><br><p><span><span>Your Outgoing
and Approachable Nature enables you to Seamlessly Connect with other ‘FIVERs’
and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing
short of Sensational. Joining our Food and Beverage Team as a Door Managerwill Empower you to deliver Exceptional Experiences
across our award-winning Lifestyle Destinations. Jump on Board and Unlock your
Potential in a Buzzing Environment that will take your Career to New Heights!</span></span><br></p><br><p><b><u><span><span>Compensation<br></span></span></u></b></p><br><ul><li><span><span><span>A fixed monthly salary of <b>AED 10,000</b> offered as part of this exciting career opportunity.</span></span><br></span></li></ul><p><b><u><span><span>What We’re
Looking For</span></span></u></b><br></p><br><ul><li><span><span><span>A proven track record
of 2-3 years in a Luxury Hotel environment in a supervisory or managerial Front
Office role, delivering sensational Guest Experiences synonymous with FIVE's
award-winning Service Quality.</span></span><br></span></li><li><span><span><span>Extensive Proficiency
in managing Reservations platforms and bookings across various channels
Efficiently.</span></span><br></span></li><li><span><span><span>A Proactive Nature,
coupled with a meticulous Eye for Detail, ensuring every aspect of the Operation
is curated to perfection.</span></span><br></span></li><li><span><span><span>Excellent
communication and interpersonal skills, leveraging strong verbal and written
skills to engage effectively with Guests, FIVE Tribe Members, and stakeholders.</span></span><br></span></li><li><span><span><span>A Welcoming and
Enthusiastic Energy that sets the tone for a Sensational Guest Experience.</span></span><br></span></li><li><span><span><span>Commitment to
maintaining a Sensational reception area, reflecting the Premium standards of FIVE
Hotels.</span></span><br></span></li><li><span><span><span>Next-Level
Organisational and Leadership skills, effectively leading and inspiring the
FIVE Tribe to New Heights.</span></span><br></span></li><li><span><span><span>A professional,
Insta-Worthy Appearance, always adhering to FIVE’s Grooming Standards and
maintaining a polished, ‘FIVE-Styled’ demeanour.</span></span><br></span></li><li><span><span><span>A hands-on attitude,
fuelled by a ‘Can-Do!’ Spirit.</span></span><br></span></li></ul><p><b><u><span><span>Key Responsibilities</span></span></u></b><br></p><br><ul><li><span><span><span>Demonstrates extensive
knowledge of FIVE Hotels and recognises Regular Guests, delivering Sensational
Personalised Service and Guest Relations.</span></span><br></span></li><li><span><span><span>Provides accurate Waiting Times
and effectively manages Seating Arrangements, optimising the ‘FIVE-Star’ Guest Experience.</span></span><br></span></li><li><span><span><span>Creates and maintains an Electrifying
‘Vibe at FIVE’ for Guests, Meticulously accommodating Guests preferences and
special requests.</span></span><br></span></li><li><span><span><span>Greets Guests with Warmth
and Professionalism, embodying the Essence of FIVE and setting the tone for a
Next-Level Guest Experience.</span></span><br></span></li><li><span><span><span>Enhances the Guest Experience
through Attentive assistance, anticipating needs and Exceeding Expectations.</span></span><br></span></li><li><span><span><span>Extends special courtesies
to VIP Guests, ensuring their Comfort and Satisfaction throughout their experience
at Playa Pacha.</span></span><br></span></li><li><span><span><span>Upholds the Highest Standards
of Insta-Worthy Grooming and Conduct.</span></span><br></span></li><li><span><span><span>Continuously seeks
opportunities to enhance Guests' perception of Playa Pacha.</span></span><br></span></li><li><span><span><span>Takes Ownership of the Entrance
to Playa Pacha, serving as the Guests' first Point of Contact.</span></span><br></span></li><li><span><span><span>Efficiently executes Guest List
and Ticket Verification procedures, maintaining a Balance between Exclusivity
and Accessibility.</span></span><br></span></li><li><span><span><span>Employs strategic Crowd Management
Techniques to regulate Guest flow and prevent congestion while upholding FIVE’s
Exacting Standards.</span></span><br></span></li><li><span><span><span>Maintains constant Vigilance
over the Entrance Area, promptly addressing any potential Security Concerns or
disruptive behaviour.</span></span><br></span></li><li><span><span><span>Collaborates closely with
the Security Team to implement proactive measures and Respond Effectively to
incidents or emergencies.</span></span><br></span></li><li><span><span><span>Leads by example, Embodying
Professionalism, integrity, and teamwork in interactions with Door Staff and fellow
FIVE Tribe Members.</span></span><br></span></li><li><span><span><span>Provides ongoing Support
and Guidance to the Team, fostering a Collaborative Environment where everyone
feels Empowered to Excel.</span></span><br></span></li><li><span><span><span>Conducts regular Training
sessions and briefings to ensure ‘FIVERs’ are well-informed and aligned with Operational
Standards and Objectives.</span></span><br></span></li><li><span><span><span>Acts as a liaison between Guests
and other Departments, facilitating Seamless communication and Resolving
queries or issues with Finesse.</span></span><br></span></li><li><span><span><span>Serves as a Proud Ambassador
of Playa Pacha, embodying its Spirit of Next-Level Entertainment, Creativity,
and Sustainability in Every interaction.</span></span><br></span></li></ul><p><b><u><span><span><span>The Team</span></span></span></u></b><br></p><br><p><span><span>‘FIVERs’ are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard
to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct ‘Vibe
at FIVE’ and apply it to create Insta-Perfect Experiences for our Guests that
keeps them Coming Back for More. If you Dream of being surrounded by Like-Minded
Individuals who share your Passion for Delivering Unforgettable Moments that
last a Lifetime – then Look No Further and Unleash your Next-Level Potential.</span></span><br></p><br><p><b><u><span><span>Sustainable
Indulgence at FIVE</span></span></u></b><br></p><br><p><span><span>FIVE is a leader in Sustainable Luxury Hospitality and Entertainment,
with 100% of its Dubai and Zurich hotels certified LEED Platinum, the highest
green building rating globally. FIVE's Dubai properties run on 100% solar power
through the UAE's only hotel I-REC Agreement with DEWA.</span></span><br></p><br><p><span><span>In 2023, FIVE Holdings received an 'A' ESG Rating from ISS, the world's
highest ESG rating out of ISS' 7,000+ universe of rated entities.. With the
acquisition of the Pacha Group, FIVE Holdings will continue to scale its Sustainable
Indulgence strategy into new frontiers, as The Group drives global 2050 Net
Zero action, now.</span></span><br></p><br><p><b><u><span><span>An Equal Opportunity Employer</span></span></u></b><br></p><br><p><span><span>The FIVE Tribe represents over 80+ nationalities across its over 3000
‘FIVERs.’ FIVE is Committed to Hiring a Diverse and Inclusive Workforce as an
Equal-Opportunity Employer. Accordingly, FIVE does not discriminate based on
disability, race, age, sex, gender, sexual orientation, ethnicity, religion or
belief, nationality, marital status, or any other basis protected under
national or local laws. Ranked 8th on the Great Workplaces in the UAE 2024 list
of Large Organisations, the FIVE Tribe is more than a group of people working
together – it is a Family bonded by common Values and Goals, Celebrating
People, Culture and Diversity.</span></span><br></p><br><p><b><u><span><span><span>About
FIVE Hotels and Resorts</span></span></span></u></b><br></p><br><p><span><span>FIVE Hotels and Resorts prides itself on being Disruptively Different
and Daringly Unique. Our Growing Portfolio of Lavish Destinations are the
epitome of Glamour and Experiential Luxury, and currently consists of FIVE Palm
Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our
Exceptional FIVE Tribe means you are part of a team who Breaks Boundaries and
offers Unbeatable Next-Level Experiences at FIVE’s award-winning Hotels, Dining
Concepts, and 360-Degree Immersive Nightlife Venues. As part of the
Accomplished FIVE Tribe, you will be part of a group of High Achievers who
Fearlessly Challenge Conventions on a Global Stage.</span></span><br></p><br><p><span><span>Find out more here: fivehotelsandresorts.com</span></span><br></p><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Job Purpose</strong></p><p>To ensure workshop discipline, efficiency, productivity, the timely completion of vehicles, and the highest quality of repair work.</p><br><p><strong>Key Responsibilities</strong></p><ul><li><p>Ensure clear, accurate, and timely communication between the workshop, parts department, reception, and quality control teams.</p></li><li><p>Ensure all labour and material resources used are correctly recorded against each job card.</p></li><li><p>Maintain up-to-date progress records for every vehicle undergoing maintenance or repair.</p></li><li><p>Maximise technician productivity and workshop efficiency.</p></li><li><p>Allocate jobs to available technicians with the appropriate skill level and expertise.</p></li><li><p>Assign work in a manner that ensures committed delivery times are achieved.</p></li><li><p>Notify the Reception team promptly when promised delivery times require amendment due to additional authorised work, parts delays, technical difficulties, or other unforeseen circumstances.</p></li><li><p>Communicate all changes affecting a vehicle to the relevant person or department, including completion times, parts shortages, additional work requirements, warranty claim rejections, vehicle damage, delayed diagnoses, and similar issues.</p></li><li><p>Review warranty job cards accurately and in a timely manner, ensuring fault codes and repair descriptions are correctly recorded and the job card is properly closed.</p></li><li><p>Monitor technicians' performance, productivity, and efficiency on a daily and weekly basis.</p></li><li><p>Track standard repair times and provide feedback to management where such information is missing from manuals or system records.</p><br></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><br></p><p><strong>Educational Qualifications</strong></p><ul><li><p>Diploma or Degree in Mechanical Engineering or a related mechanical field.</p></li></ul><br><p><strong>Work Experience</strong></p><ul><li><p>3–5 years of practical experience within an automotive dealership environment, including a minimum of 2 years in a supervisory role.</p></li><li><p>3–4 years of experience working as a Team Leader.</p></li></ul><br><p><strong>Competencies</strong></p><ul><li><p>Strong ability to multitask and effectively delegate responsibilities.</p></li><li><p>Excellent organisational skills.</p></li><li><p>Strong time management skills.</p></li><li><p>Proficient in Microsoft Office applications.</p></li></ul><br><p><strong>Language Requirements</strong></p><ul><li><p>Excellent written and verbal communication skills in English.</p></li><li><p>Fluency in Arabic would be an advantage.</p></li></ul><p></p></section>
About Super Bakers Super Bakers is a children's baking and learning company that helps children develop confidence, creativity and life skills through hands-on baking experiences. We deliver engaging baking workshops in schools across the UAE, combining fun with learning in a safe, organised and inspiring environment. We are looking for an enthusiastic, organised and confident ECA Coordinator to lead and manage our after-school baking programmes.<br>About the role As the ECA Coordinator, you will be responsible for ensuring Super Bakers workshops are delivered to the highest standard across our partner schools. You will coordinate facilitators, prepare for sessions, lead demonstrations, maintain quality standards and ensure every child enjoys an engaging and memorable baking experience. This is a hands-on role combining coordination, teaching and leadership.<br>Key Responsibilities Programme coordination Coordinate all assigned school ECA sessions. Prepare for each workshop with the support of Super Bakers facilitators. Ensure all ingredients, equipment and materials are ready before each session. Coordinate meeting locations, arrival times and logistics with facilitators. Liaise with the Super Bakers team regarding schedules and operational updates.<br>Session Delivery Lead baking workshops at schools. Welcome students and create an engaging learning environment. Demonstrate each baking recipe step-by-step. Clearly explain baking techniques and safety instructions. Encourage participation while ensuring children remain engaged and supported throughout the session. Represent the Super Bakers brand professionally at all times.<br>Team Leadership Direct and support facilitators during workshops. Allocate responsibilities before and during sessions. Provide guidance and coaching to facilitators to ensure consistent delivery. Ensure workshops follow Super Bakers teaching methods and quality standards.<br>Quality Assurance & Reporting Monitor the quality of every workshop. Complete session reports in accordance with Super Bakers reporting guidelines. Record attendance, observations, incidents and feedback where required. Complete end-of-term reports and programme summaries. Identify opportunities for continuous improvement and share recommendations with management.<br>Health, Safety & Professional Standards Maintain a clean, organised and safe working environment. Follow all food hygiene and child safeguarding procedures. Ensure all equipment is accounted for before and after sessions. Maintain a professional appearance and positive attitude when representing Super Bakers<br>Skills & Experience Essentials:Previous baking experience (professional, commercial, culinary or extensive practical baking knowledge). Excellent spoken English. Confident presenting and speaking in front of groups of children. Experience working with children in a teaching, coaching, facilitation or educational environment. Strong organisational and time management skills. Ability to lead a small team. Professional, energetic and approachable personality. Reliable with excellent attention to detail. Ability to travel to schools across Dubai.<br>Desirable Culinary, hospitality or baking qualification. Experience delivering children's workshops. Food Safety & Hygiene certification. First Aid certification. Child safeguarding training.<br>Working Hours Part-time position. Two working days per week. Up to 8 hours per day depending on workshop schedules. Additional sessions may be offered based on programme demand.<br>Compensation Hourly rate (to be discussed based on experience). Transport reimbursement for travel between approved workshop locations, subject to Super Bakers' reimbursement policy and a maximum reimbursement cap. Any additional expenses must receive prior approval from management.<br>What We're Looking For The ideal candidate is someone who genuinely enjoys working with children, is passionate about baking and learning, thrives in an organised environment and takes pride in delivering exceptional experiences. They are confident leading groups, supporting facilitators and ensuring every workshop reflects the high standards of Super Bakers. If you're passionate about inspiring the next generation through baking, we'd love to hear from you.
<h2 class="h5">Job description</h2>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>In the prestigious Dubai International Finance Centre, Four Seasons Hotel DIFC is a boutique-style sanctuary – ideal for business trips and urban getaways. Stylish and filled with art, this intimate address features just 106 accommodations, including 28 suites. With its iconic location, fresh approach to luxury and legendary personalized service, Four Seasons is sure to exceed the high expectations in the ultra-competitive Dubai market. Successful Four Seasons Candidates will be offered once-in-a-lifetime opportunity rich in personal and professional growth.<br><br><p><b><span>What you will do</span></b></p><br><br><ul><li><p>Overseeing the development and implementation of departmental strategies and concepts. </p><br><br></li><li><p>Ensuring the beverage operations meet the brand's target customer needs ensures employee satisfaction focuses on growing revenues and maximizes the financial performance of the departments. </p><br><br></li><li><p>Maintain constant communication with suppliers and bring in activations to the venue. </p><br><br></li><li><p>Have good control of inventories and maintain healthy par stock for the bar. </p><br><br></li><li><p>Delivering products and services to meet or exceed the needs and expectations of the brand's target customers and property employees and providing a return on investment. </p><br><br></li><li><p>Developing a strong relation with our best guests, federate employees around project and goals.</p><br><br></li><li><p>Complete work orders for maintenance repairs. </p><br><br></li><li><p>Check stock and requisition necessary supplies. </p><br><br></li><li><p>Communicate the last call at the designated closing time. </p><br><br></li><li><p>Assist in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating, and coaching employees.</p><br><br></li></ul><br><p><b><span>What you bring</span></b></p><br><br><ul><li><p><span>Minimum 5 years of experience in F&B and nightlife venues / clubs within luxury hotels and resorts preferably in Dubai. Managerial role experience is must</span></p><br><br></li><li><p>Creativity and solid knowledge of cocktails and spirits, and are able to evidence good business acumen, a strong work ethic, and people-management skills</p><br><br></li><li><p><span>Effective problem solving skills, ability to take decisions independently</span></p><br><br></li><li><p>Prior Mixologist experience</p><br><br></li><li><p><span>Excellent interpersonal and networking skills</span></p><br><br></li><li><p><span>Clear and concise communication skills in English, verbal and written. Knowledge of other languages will be an advantage </span></p><br><br></li><li><p>Experience in hiring and training new employees.</p><br><br></li><li><p>Management or equivalent experience is required.</p><br><br></li><li><p>Flexibility with schedule and the ability to work all shifts, weekends, and holidays. </p><br><br></li></ul><br><p><b><span>What do we offer</span></b></p><br><br><ul><li><p>Work Authorization</p><br><br></li><li><p>Competitive tax free salary</p><br><br></li><li><p>Annual Incentive Plan</p><br><br></li><li><p>Live out allowance</p><br><br></li><li><p>Medical and life insurance</p><br><br></li><li><p>Paid annual leave</p><br><br></li><li><p>Paid home leave ticket</p><br><br></li><li><p>End of service gratuity</p><br><br></li><li><p>Learning & Development Programs</p><br><br></li><li><p>Career opportunities and international transfer</p><br><br></li><li><p>And more...</p><br><br></li></ul><br><br><br><br><br><br> </div>
<p class="MsoNormal" ><span ><span >●</span><span > </span></span><span ><span >Bachelor's degree in Information Security, Information Management Systems, Information Technology, Cybersecurity, or any related discipline.</span></span></p><p class="MsoNormal" ><span ><span >●</span><span > </span></span><span ><span >Master's degree in Information Management Systems, Information Technology, Cybersecurity (preferred).</span></span></p><p class="MsoNormal" ><span ><span >●</span><span > </span></span><span ><span >Professional certifications such as Project Management Professional (PMP), CISSP, CISM, CCSP/CCSK; are advantageous</span></span><span >.</span></p><p class="MsoNormal" ><span ><span >●</span><span > </span></span><span ><span >Certified ISO 27001 lead implementer or lead auditor.</span></span></p><p class="MsoNormal" ><span ><span >●</span><span > </span></span><span ><span >Training or certification in security monitoring tools such as SIEM.</span></span></p><p class="MsoNormal" ><span ><span >●</span><span > </span></span><span ><span >A minimum of 11 years of experience in information security, with 5 years leading operations/support or SOC/IAM/vulnerability functions.</span></span></p><p class="MsoNormal" ><span ><span >●</span><span > </span></span><span ><span >Extensive experience in conducting risk assessments, developing risk mitigation strategies, and managing incident response for security breaches and attacks.</span></span></p><p class="MsoNormal" ><span ><span >●</span><span > </span></span><span ><span >Extensive experience in leading the implementation and management of access controls and authorizations for various systems and databases to ensure compliance with organizational security policies.</span></span></p><p class="MsoNormal" ><span ><span >●</span><span > </span></span><span ><span >Experience ensuring compliance with these standards and regulations in all operations and third-party engagements.</span></span></p><p class="MsoNormal" ><span ><span >●</span><span > </span></span><span ><span >Robust experience in managing all aspects of information security incidents, including identification, analysis, containment, eradication, and recovery.</span></span></p><p class="MsoNormal" ><span ><span >●</span><span > </span></span><span ><span >Proven competence in overseeing testing and compliance checks on applications and systems developed by third-party vendors.</span></span></p><p class="MsoNormal" ><span ><span >●</span><span > </span></span><span ><span >Strong background in developing and implementing disaster recovery plans that address potential risks and ensure continuity of operations in the event of security breaches or disasters.</span></span></p><p class="MsoNormal" ><span ><span >●</span><span > </span></span><span ><span >Proven track record of effectively managing an information security operations center (SOC), cyber threat intelligence or similar environments that monitor and protect organizational IT infrastructure.</span></span></p><table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0" width="616"><tbody><tr ><td valign="top" width="616"><p class="MsoNormal" ><span ><b ><span ><strong>Key Skills & Capabilities:</strong></span></b></span></p><p class="TableParagraph" ><span ><span >●</span><span > </span></span><span ><span >Capable of advanced implementation of information security policies and procedures to monitor operations and ensure compliance with standards and regulations.</span></span></p><p class="TableParagraph" ><span ><span >●</span><span > </span></span><span ><span >Advanced in classifying information into various asset groups, maintaining systems, and sharing information with stakeholders.</span></span></p><p class="TableParagraph" ><span ><span >●</span><span > </span></span><span ><span >Advanced in understanding and applying risk management methodologies, including assessing risks, evaluating vulnerabilities and threats, and following up on risk treatments.</span></span></p><p class="TableParagraph" ><span ><span >●</span><span > </span></span><span ><span >Advanced in responding to security incidents by following established protocols and effectively managing stakeholder interactions.</span></span></p><p class="TableParagraph" ><span ><span >●</span><span > </span></span><span ><span >Advanced in developing access control matrices and conducting thorough access reviews of information systems, identifying and addressing deviations.</span></span></p><p class="TableParagraph" ><span ><span >●</span><span > </span></span><span ><span >Proficient in developing secure operational policies and ensuring effective implementation of change controls, backups, and patch management.</span></span></p><p class="TableParagraph" ><span ><span >●</span><span > </span></span><span ><span >Proficient in applying secure software development Life Cycle (S-SDLC) practices, advising on application security, and conducting architecture reviews.</span></span></p><p class="TableParagraph" ><span ><span >●</span><span > </span></span><span ><span >Proficient in conducting vulnerability and penetration tests, monitoring threats, and addressing continuity issues with relevant business departments.</span></span></p><p class="TableParagraph" ><span ><span >●</span><span > </span></span><span ><span >Advanced in auditing information security standards and processes, capable of conducting compliance checks and developing continual improvement plans.</span></span></p><p class="TableParagraph" ><span ><span >●</span><span > </span></span><span ><span >Advanced in understanding the requirements for information security assurance and performance assessments for standards like ISO 27001 and ISR.</span></span></p><p class="TableParagraph" ><span ><span >●</span><span > </span></span><span ><span >Advanced in developing and delivering information security training and awareness programs, researching new topics, and evaluating training outcomes.</span></span></p><p class="TableParagraph" ><span ><span >●</span><span > </span></span><span ><span >Proficient in understanding cloud security regulations, ensuring compliance, and conducting governance and risk assessments.</span></span></p><p class="MsoNormal" ><span ><span >●</span><span > </span></span><span ><span >Ability to develop and execute long-term security strategies that align with organizational goals.</span></span></p><p class="MsoNormal" ><span ><span >●</span><span > </span></span><span ><span >Capability to manage a diverse team to achieve excellent results in information security.</span></span></p><p class="MsoNormal" ><span ><span >●</span><span > </span></span><span ><span >Strong analytical capabilities for troubleshooting, problem-solving, and decision-making within operational settings.</span></span></p><p class="MsoNormal" ><span ><span >●</span><span > </span></span><span ><span >Skill in using analytics to monitor system performance and to derive actionable insights from data.</span></span></p><p class="MsoNormal" ><span ><span >●</span><span > </span></span><span ><span >Profound knowledge of cybersecurity principles, practices, and technologies including firewall management, intrusion detection systems, anti-virus software, data encryption, and other industry-standard techniques and practices.</span></span></p></td></tr></tbody></table>
<h2 class="h5">Job description</h2>
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<p><strong>Job Purpose</strong></p><br><p><span><span>Support lead and drive the organization’s Emiratization TA Strategy by designing and executing initiatives that attract, develop, and retain UAE National talent. The role focuses on Emiratisation workforce planning, graduate hiring, internships, career engagement, and strategic partnerships to meet nationalization targets while building a sustainable Emirati talent pipeline.</span></span></p><br><p><span><span><strong>Key Result Areas</strong></span></span></p><br><p><span><span><strong>Emiratization Strategy & Workforce Planning</strong></span></span></p><br><ul><li><p><span><span>Support develop and implement the organization’s Emiratization TA Strategy aligned with business objectives and regulatory requirements. </span></span></p><br></li><li><p><span><span>Partner with business leaders and PABP’S to identify current and future workforce needs for UAE Nationals. </span></span></p><br></li><li><p><span><span>Create and manage workforce plans to ensure Emiratization targets are achieved across all business units.</span></span></p><br></li><li><p><span><span>Monitor and report Emiratization metrics, progress, and compliance with UAE regulations.</span></span></p><br></li></ul><p><span><span><strong>Talent Attraction & Pipeline Development</strong></span></span></p><br><ul><li><p><span><span>Design and execute targeted sourcing strategies to attract UAE Nationals across entry, mid, and senior levels. </span></span></p><br></li><li><p><span><span>Build and maintain a strong pipeline of Emirati candidates through proactive market mapping and engagement. </span></span></p><br></li><li><p><span><span>Establish relationships with universities, government entities, and talent development programs. </span></span></p><br></li></ul><p><span><span><strong> Graduate Programs & Early Careers (ACE and Path finders)</strong></span></span></p><br><ul><li><p><span><span>Work with the talent develop team to design, launch, and manage structured graduate development programs for UAE Nationals. </span></span></p><br></li></ul><p><span><span>Build relationships and deep partnerships with select target Universities to ensure the </span><span>highest calibre UAE graduates are attracted to and engaged with Mashreq</span></span></p><br><ul><li><p><span><span>Identify leading global Universities where Emirati students study abroad (eg Washington, London, etc) and develop partnerships to convert into graduate hiring</span></span></p><br></li></ul><p><span><span> <strong>Internships & Career Development Programs</strong></span></span></p><br><ul><li><p><span><span>Create and manage internship and trainee programs for UAE National students. </span></span></p><br></li><li><p><span><span>Partner with academic institutions to offer meaningful work experience opportunities. </span></span></p><br></li><li><p><span><span>Track performance and conversion of interns into full-time employees. </span></span></p><br></li></ul><p><span><span><strong>Career Fairs & Employer Branding</strong></span></span></p><br><ul><li><p><span><span>Lead participation in career fairs, university events, and national career initiatives. </span></span></p><br></li><li><p><span><span>Represent the organization as an employer of choice for UAE Nationals. </span></span></p><br></li><li><p><span><span>Develop targeted employer branding campaigns to enhance visibility among Emirati talent. </span></span></p><br></li></ul><p><span><span><strong>Reporting & Compliance</strong></span></span></p><br><ul><li><p><span><span>Track and report Emiratization KPIs, including hiring, retention, and development metrics. </span></span></p><br></li><li><p><span><span>Ensure compliance with UAE labor laws and nationalization requirements. </span></span></p><br></li><li><p><span><span>Prepare reports for senior leadership and regulatory authorities. </span></span></p><br></li><li><p><span><span>Adopt lean methodology and contribute to the bank’s efforts towards sustainability and digitization. </span></span></p><br></li><li><p><span><span>Promote Mashreq’s reputation as ‘best place to work’.</span></span></p><br></li><li><p><span><span>Lead employment branding initiatives. </span></span></p><br></li><li><p><span><span>Strong knowledge of Emiratization policies and UAE labor market dynamics </span></span></p><br></li><li><p><span><span>Workforce planning and strategic talent management </span></span></p><br></li><li><p><span><span>Program management (graduate programs, internships, early careers) </span></span></p><br></li><li><p><span><span>Employer branding and campus recruitment expertise </span></span></p><br></li><li><p><span><span>Data-driven decision-making and reporting </span></span></p><br></li><li><p><span><span>Excellent communication and relationship-building skills </span></span></p><br></li></ul><p><span><span><strong>Knowledge, Skills and Experience</strong></span></span></p><br><ul><li><p><span><span>Bachelor’s degree in human resources, Business Administration, or related field </span></span></p><br></li><li><p><span><span>6-8 years of experience in Talent Acquisition, with strong exposure to Emiratization initiatives </span></span></p><br></li><li><p><span><span>Proven experience in managing graduate programs, internships, and workforce planning </span></span></p><br></li><li><p><span><span>Experience working with UAE government entities and academic institutions is preferred </span></span></p><br></li><li><p><span><span>A proven track record of program/ project management</span></span></p><br></li></ul><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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United Arab Emirates </div>
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<p><strong>TODAY, YOU’RE STIMULATING THE WAY A CUSTOMER SUCCEEDS.</strong> </p> <p><strong>TOMORROW, YOU’RE SHAPING THE WAY THE WORLD WORKS.</strong> </p> <p>At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent the world over. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world. </p> <p>DHL’s Customer Solutions & Innovations (CSI) is a global dedicated organization which simplifies the DHL customer experience by providing a single customer interface and developing innovative industry-tailored solutions for DHL’s largest global customers. Come discover the unique, international spirit of DHL where your commitment is recognized and rewarded. <br> </p> <p><strong>Global Customer Director (d/f/m) - DHL CSI Energy Sector</strong> </p> <ul> <li>CSI Sector / Function: Energy</li> <li>Contract Type: Permanent</li> <li>Employment Type: Full-time</li> <li>Work Mode: Hybrid</li> <li>Location: flexible within EU, the Middle East and the United States</li> <li>Recruiting Contact: CSI Recruiting Team <a href="mailto:recruiting.dpbh@dhl.com">recruiting.dpbh@dhl.com</a></li> </ul> <p><em><strong>We welcome applications from a diverse talent pool. Relocation support will be reviewed individually; however, due to business and immigration considerations, preference is generally given to candidates already residing and authorized to work in the respective region of the role.</strong></em></p> <div> </div> <div> <p>The Global Customer Director (d/f/m) plays a key role within DHL CSI’s Energy sector, supporting an industry that is undergoing significant transformation while continuing to evolve in a rapidly changing global environment. Building on DHL’s proven track record in the sector, the role strengthens strategic customer partnerships and delivers tailored, safe, compliant, reliable, and innovative logistics solutions that support customers across the energy value chain, including the growing renewable energy landscape.</p> <p>The position is responsible for the global development of two accounts, building customer value through strong relationships and aligned strategies that further DHL’s existing partnerships and drive sustained profitable growth. Acting as a trusted partner to the customer and a key commercial leader within DHL, the role translates customer needs into long-term business opportunities, coordinates cross-divisional engagement, and helps deliver efficient, future-ready supply chain solutions. </p> <p><strong>What’s your role:</strong></p> <ul> <li><strong>Strategic Customer Engagement & Planning</strong></li> <ul> <li>Lead strategic customer dialogues with global decision-makers to identify customers' business objectives, supply chain requirements & challenges</li> <li>Create future opportunities by translating customer needs & business trends into potential solutions</li> <li>Link senior DHL executives with account counterparts at board or senior management level</li> </ul> <li> <strong>Relationship & Opportunity Development</strong></li> <ul> <li>Position yourself as a strategic resource in a way that senior customer management seeks advice on high-impact topics</li> <li>Proactively identify opportunities and develop recommendations on a global & regional level based on financial attractiveness, risk and fit of customer requirements with DHL capabilities</li> <li>Manage the renewal agenda in a proactive manner at a global and regional level</li> </ul> <li> <strong>Preparing, Winning & Implementing the Deal</strong></li> <ul> <li>Create and present high complexity solutions to customer demonstrating clear business & solution fit</li> <li>Ensure common understanding of service expectations & solutions both with the customer, DHL countries/regions & within CSI</li> <li>Challenge solution delivery team to ensure customer inputs & requirements are translated into DHL offer</li> </ul> <li> <strong>Service Management & Account Maintenance</strong></li> <ul> <li>Act as key contact for customer and channel the communication to account teams and DHL internal functions</li> <li>Support effective Customer Satisfaction Survey (CSS) process & drive follow-up activities to increase customer satisfaction year-on-year</li> </ul> <li> <strong>Strategic Thinking & Targeting</strong></li> <ul> <li>Translate customer strategy into meaningful business opportunities of value for DHL divisions extended to board level independently, and ensure buy-in for the same</li> <li>Proactively identify best fit opportunities for DHL across regions/products/solution</li> </ul> <li> <strong>Selling & Influencing</strong></li> <ul> <li>Develop & articulate business and solution fit that reflects customer’s requirements, sector & product knowledge</li> <li>Develop proposals that adhere to internal guidelines & commercial standards </li> <li>Prepare for commercial discussion by identifying customer’s buying criteria & developing strong pricing & negotiation strategies that incorporate knowledge of competitors’ position</li> </ul> <li> <strong>Developing Commercially Viable & Innovative Solutions</strong></li> <ul> <li>Proactively offer x-divisional solutions that leverage all relevant products & capabilities of DHL divisions</li> <li>Engage customers through consulting studies & customer workshops to identify opportunities to offer innovative solutions, by leveraging a broad network of resources internal and external </li> <li>Understand key DHL & customer’s business drivers (e.g revenue, cost) & anticipate impact of business decisions & solutions based on the macro-economic environment</li> </ul> <li> <strong>Working Across the Business</strong></li> <ul> <li>Coordinate divisional account team (e.g. monthly team calls) and ensure that necessary resources are available on a global scale</li> <li>Involve relevant CSI & divisional key stakeholders & secure buy-in & support for CDP, solution offering and implementation</li> </ul> </ul> </div> <div> <p><strong>What we’re Looking For:</strong> </p> <ul> <li><strong>Industry Expertise</strong>: 10–12 years of experience in the logistics industry, service industry, Energy sector, or working directly with strategic customers, including extensive knowledge of logistics requirements within the Renewable Energy industry.</li> <li><strong>Commercial Leadership Experience:</strong> 7–10 years of commercial management experience with a demonstrated ability to drive growth, manage strategic accounts, and deliver commercially successful customer outcomes.</li> <li><strong>DHL & Global Business Experience</strong>: Minimum 5 years of experience working with one or more DHL divisions within a regional or global environment.</li> <li><strong>Consultative Selling at Executive Level:</strong> At least 5 years of experience in consultative selling and influencing board-level stakeholders within international organizations.</li> <li><strong>Solution Design & Operational Excellence:</strong> Experience in solution design, operations, performance management, and project management, with the ability to translate customer requirements into value-adding solutions.</li> <li><strong>Analytical & Strategic Thinking:</strong> Excellent analytical and problem-solving skills combined with a structured work approach and strong commercial judgment.</li> <li><strong>Communication & Executive Presence:</strong> Excellent presentation and facilitation skills with the ability to engage, influence, and lead discussions at board and senior management level.</li> <li><strong>Leadership & Collaboration:</strong> Ability to lead and influence without formal authority, work independently and collaboratively, and manage virtual teams across global locations.</li> <li><strong>International Mindset & Adaptability:</strong> International exposure and cultural sensitivity, willingness to undertake extensive international travel, and the ability to perform effectively in changing and uncertain environments.</li> <li><strong>Education & Language Skills:</strong> University degree in Business, Logistics, or a related field; excellent business English communication and writing skills are required; business fluent Arabic language skills are beneficial</li> </ul> <p><strong>What’s in it for you:</strong></p> <ul> <li><strong>Lead Two of DHL’s Most Strategic Energy Accounts:</strong> Take ownership of the relationship and growth agenda for two globally significant customers within DHL’s Energy sector portfolio.</li> <li><strong>Influence at Executive & Board Level: </strong>Build trusted relationships with senior decision-makers and engage directly with customer leadership, shaping strategic discussions and long-term partnership development.</li> <li><strong>Drive Global Growth & Cross-Divisional Collaboration: </strong>Work across DHL’s regions and business units to identify opportunities, develop integrated solutions, and create tangible commercial impact on a global scale.</li> <li><strong>Shape Innovative Logistics Solutions:</strong> Partner with customers and internal experts to design forward-looking, value-driven supply chain solutions that address complex business challenges.</li> <li><strong>Be Part of THE Logistics Company for the World:</strong> Leverage DHL’s global reach, sector expertise, and collaborative culture while contributing to the success of some of the world’s most important energy customers. </li> </ul> <br> <p><strong>Interested in this opportunity?</strong></p> <p>Find out more about us on <a href="https://connect.dpdhl.com/content/page/5f55042a275f261ad9b7c589">SmartConnect</a> and learn how CSI is <a href="https://www.dhl.com/de-en/home/innovation-in-logistics.html">driving innovation in logistics</a> and dive into <a href="https://www.dhl.com/at-en/home/specialized-industry-capabilities.html">DHL Specialized Industry Capabilities</a>.</p> <p><br>If you have any questions regarding the job, please feel free to reach out to recruiting.dpbh@dhl.com. Submit your application in English including your CV, cover letter, academic records, and your reference letters (if applicable).</p> <p>Apply now! We are looking forward to your application!</p> <br> <p>As an equal opportunity employer, we welcome applications from everyone. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.</p> <p><strong>We are looking forward to your application.</strong></p> <p><strong>CONNECTING PEOPLE. IMPROVING LIVES.</strong></p> </div>
Who We Are Is What We Do.<br><br>Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.<br><br>Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.<br><br>Why should you be part of our success story?<br><br>As the fastest-growing Software as a Service (Saa S) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.<br><br>Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator's top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.<br><br>Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.<br><br>About The Role<br><br>You are the ultimate problem-solver at the heart of our Payroll teams. Sitting at the intersection of product, engineering, operations, and Go-To-Market (GTM), you own the end-to-end operational lifecycle across some of our most critical product teams<br><br>This is an owner role that demands resourcefulness, the ability to juggle competing demands, and the discipline to know the difference between moving paperwork and actually solving problems. You will take total accountability for complex challenges, driving them from initial friction to final resolution. Operating autonomously across global time zones, you are the crucial connective tissue that ensures what our customers need is exactly what our engineers build.<br><br>If you thrive in high-velocity environments, love distilling chaos into clarity, and have a relentless bias for action, this is the role for you.<br><br>What You'll Do<br><br>Own the product signal end-to-end: Transform raw feedback and friction from operations and customers into clear, prioritized, and actionable insights for Product Managers. You uncover what truly matters, validate the "why," and drive the prioritization of impactful solutions. Orchestrate global execution: You are the critical connector between distributed Product, Engineering, and GTM teams. When PMs and engineers are in different time zones, you step in to scope work, answer questions, unblock decisions, and maintain momentum. You also ensure GTM teams are fully equipped to launch, sell, and support what ships. Be the ultimate problem-solver: When a process breaks or a product stalls, you don't just hand it off and disappear. You dig deep to uncover the root cause - whether it’s a product gap, a documentation issue, or a systemic limitation - and you own the solution from discovery to implementation. Navigate and simplify complexity: You will manage competing demands coming from all directions. You excel at taking that volume, structuring the details, prioritizing ruthlessly, and taking decisive action. You don't wait for permission to move; you make informed calls and drive progress.<br><br>What We're Looking For<br><br>4+ years of experience in fast-paced, high-scale environments (Series A/B/C startups or equivalent-pace tech organizations), with a proven track record of moving quickly and juggling competing priorities. End-to-end ownership mentality: You have successfully operated in the space between product and ops. You can translate the distinct languages and priorities of different teams, and you know how to separate true product signals from operational noise. Relentless resourcefulness: When you hit a roadblock, you find a way around it. You are highly comfortable context-switching between a customer escalation, an engineering sync, and deep-dive data analysis. Autonomous decision-making: You are a natural problem-solver who can dig into complex issues, form a strong point of view, and make the right calls. You know exactly what is yours to decide and what requires escalation. Data-driven approach: You possess a strong analytical foundation. You can pull your own data, extract meaningful insights, and use them to drive product enhancements and prioritization. You are highly comfortable with spreadsheets, dashboards, and core operational analytics. Precision communication: You write and speak with clarity and impact. You easily adapt your communication style depending on whether you are talking to engineers, PMs, customers, or leadership. Sharp product sense: You deeply understand how software is built and shipped. While you don't need to be a PM, you understand what is technically possible, how to accurately answer scoping questions, and how to spot when an initiative is off-track.<br><br>Total Rewards<br><br>Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.<br><br>Our salary range reflects gross base salary. For commercial roles with commission eligibility, this figure represents On-Target Earnings (OTE), inclusive of base salary and target commission. Salary ranges are quoted in USD as a consistent global reference. Your offer will be localized to your country's currency using a market-aligned conversion. Final pay is based on objective, job-related criteria including experience, skills, and location. We don't ask about salary history. Offers are based on the role and what you bring to it.<br><br>Some things you'll enjoy<br><br>Stock grant opportunities dependent on your role, employment status and location Additional perks and benefits based on your employment status and country The flexibility of remote work, including optional WeWork access<br><br>At Deel, we're an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.<br><br>Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.<br><br>Deel welcomes persons with disabilities to apply to any of our open roles. We will provide application and/or interview accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities or other needs. If you require application and/or interview accommodations, please inform our Talent Acquisition Team via email (recruiting@deel.com) and a team member will be in touch to ensure your equal participation.<br><br>As part of our hiring process, we primarily rely on interviews and role-related assessments. In limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations.<br><br>This application process may utilise Automated Employment Decision Tools (AEDT) and AI systems to assist in evaluating candidates based on experience level, technical skills and qualifications. This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws. We ensure human oversight is maintained in all final hiring decisions. Your personal data is not used to train AI models. For more information on how we process your personal data, please see our Recruitment Privacy Policy.<br><br>For NYC Residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on AEDT
<p>Roles & responsibilities</p><p>Conduct outbound calls to potential customers, delivering tailored pitches to meet their specific needs and drive sales.</p><p>Engage in active listening during calls to identify customer preferences and address queries effectively.</p><p>Maintain a comprehensive database of customer interactions, ensuring accurate and up-to-date records to facilitate follow-up.</p><p>Collaborate with the marketing team to align sales strategies with current promotions and campaigns, enhancing overall effectiveness.</p><p>Set and achieve daily, weekly, and monthly sales targets, demonstrating a results-driven attitude to maximize performance.</p><p>Follow up with leads generated from marketing efforts, ensuring timely responses and nurturing prospects through the sales funnel.</p><p>Provide exceptional customer service during and after the sales process, fostering strong relationships and promoting customer loyalty.</p><p>Stay informed about industry trends and competitor offerings to effectively position products and services in discussions.</p><p>Participate in training sessions and workshops to continuously improve sales techniques and product knowledge.</p><br><br><p><strong>Desired Candidate Profile</strong></p><p>0-5 years of experience as Tele sales Representative or similar customer service or sales role.</p><p>Ability and willingness to learn about products and services</p><p>-Patient and friendly personality.</p><p>-Team player.</p><p>-Good time-management skills.</p><p>-Great interpersonal, communication, presentation and negotiation skills.</p><p>-Good negotiation skills.</p><p>A bachelor's degree in business, marketing, or a related field is preferred to provide a solid foundation in sales principles.</p><p>1-3 years of proven experience in tele sales or a similar role, showcasing a track record of meeting or exceeding sales targets.</p><p>Candidates of any nationality are welcome, promoting a diverse and inclusive work environment.</p><p>Fluency in English is mandatory, while proficiency in additional languages can be beneficial in reaching a broader customer base.</p><p>Excellent communication and persuasion skills are critical for effectively engaging customers and closing sales.</p><p>A proactive and resilient attitude is necessary to handle objections and maintain motivation in a competitive sales environment.</p><p>Physical presence and energy during calls are important, as a lively demeanor can significantly influence customer engagement.</p>