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We are seeking an exceptionally organized, empathetic, and strategic Practice Manager to oversee the complete operational, administrative, and clinical success of our veterinary clinic. The ideal candidate is a Senior Veterinarian who wishes to transition into practice leadership—splitting time across clinic operations, team leadership, and clinical practice. However, we also strongly encourage applications from Non-Veterinary Practice Managers with an extensive, proven track record of managing high-performing veterinary clinics or animal hospitals.<br>In this pivotal role, you will be the driving force behind our clinic’s day-to-day excellence, client satisfaction, financial health, and team culture.<br>Key Responsibilities<br>1. Practice Operations & Administration Oversee all daily clinic operations, ensuring seamless workflows across front desk, consultation, surgical, and post-care departments. Establish, standardize, and enforce Standard Operating Procedures (SOPs) for medical records, inventory management, billing, and safety protocols. Manage vendor relationships, inventory control, and pharmaceutical purchasing to minimize waste and optimize profitability. Oversee clinic compliance with local veterinary regulations, radiation safety, controlled substance logs, and health and safety standards.<br>2. Team Leadership & HR Management Recruit, onboard, train, and mentor veterinary nurses, receptionists, support staff, and associate vets. Foster a positive, collaborative, and inclusive workplace culture centered around high medical standards and employee well-being. Manage staff scheduling, performance reviews, dispute resolution, payroll administration, and continuous professional development (CPD) plans.<br>3. Client Experience & Community Relationships Drive exceptional client satisfaction by ensuring every client and pet receives compassionate, transparent, and prompt care. Handle complex client feedback, elevated inquiries, or medical concerns with empathy and professionalism. Implement client retention strategies, wellness plans, and local community outreach initiatives.<br>4. Financial & Strategic Growth Work with leadership to set and achieve monthly and annual revenue, margin, and growth targets. Monitor key performance indicators (KPIs) including client acquisition, retention and satisfaction.<br>5. Clinical Practice (Applicable if candidate is a licensed Vet) Provide high-quality clinical consultation, diagnostic workups, and surgical procedures during designated clinical hours. Lead by example in medical excellence, surgical protocols, and medical documentation standards. Mentor junior veterinarians on case management and client communication.<br>Required Qualifications & Skills<br>Experience: 10+ years of experience in a leadership role within a veterinary clinic or animal hospital. Veterinary License (Option A): MoCCAE Licensed Senior Veterinarian with a strong background in small animal medicine and experience with clinic management. Management Credentials (Option B): Non-veterinary candidate with extensive management experience running a veterinary practice. Leadership: Proven ability to build, train, and retain high-performing, multi-disciplinary teams. Business Acumen: Strong understanding of veterinary practice management software, financial reports (P&L), and inventory management systems. Communication: Exceptional verbal and written communication skills with strong emotional intelligence.

We are seeking an exceptionally organized, empathetic, and strategic Practice Manager to oversee the complete operational, administrative, and clinical success of our veterinary clinic. The ideal candidate is a Senior Veterinarian who wishes to transition into practice leadership—splitting time across clinic operations, team leadership, and clinical practice. However, we also strongly encourage applications from Non-Veterinary Practice Managers with an extensive, proven track record of managing high-performing veterinary clinics or animal hospitals.<br>In this pivotal role, you will be the driving force behind our clinic’s day-to-day excellence, client satisfaction, financial health, and team culture.<br>Key Responsibilities<br>1. Practice Operations & Administration Oversee all daily clinic operations, ensuring seamless workflows across front desk, consultation, surgical, and post-care departments. Establish, standardize, and enforce Standard Operating Procedures (SOPs) for medical records, inventory management, billing, and safety protocols. Manage vendor relationships, inventory control, and pharmaceutical purchasing to minimize waste and optimize profitability. Oversee clinic compliance with local veterinary regulations, radiation safety, controlled substance logs, and health and safety standards.<br>2. Team Leadership & HR Management Recruit, onboard, train, and mentor veterinary nurses, receptionists, support staff, and associate vets. Foster a positive, collaborative, and inclusive workplace culture centered around high medical standards and employee well-being. Manage staff scheduling, performance reviews, dispute resolution, payroll administration, and continuous professional development (CPD) plans.<br>3. Client Experience & Community Relationships Drive exceptional client satisfaction by ensuring every client and pet receives compassionate, transparent, and prompt care. Handle complex client feedback, elevated inquiries, or medical concerns with empathy and professionalism. Implement client retention strategies, wellness plans, and local community outreach initiatives.<br>4. Financial & Strategic Growth Work with leadership to set and achieve monthly and annual revenue, margin, and growth targets. Monitor key performance indicators (KPIs) including client acquisition, retention and satisfaction.<br>5. Clinical Practice (Applicable if candidate is a licensed Vet) Provide high-quality clinical consultation, diagnostic workups, and surgical procedures during designated clinical hours. Lead by example in medical excellence, surgical protocols, and medical documentation standards. Mentor junior veterinarians on case management and client communication.<br>Required Qualifications & Skills<br>Experience: 10+ years of experience in a leadership role within a veterinary clinic or animal hospital. Veterinary License (Option A): MoCCAE Licensed Senior Veterinarian with a strong background in small animal medicine and experience with clinic management. Management Credentials (Option B): Non-veterinary candidate with extensive management experience running a veterinary practice. Leadership: Proven ability to build, train, and retain high-performing, multi-disciplinary teams. Business Acumen: Strong understanding of veterinary practice management software, financial reports (P&L), and inventory management systems. Communication: Exceptional verbal and written communication skills with strong emotional intelligence.

With over 50 years of excellence, Waagner Biro Bridge Services is a leader in construction engineering across Dubai and the UAE. We specialise in innovative solutions for bridge systems, steel structures, and infrastructure projects, serving both government and private sectors.<br><br>Backed by a skilled team of engineers, we handle every stage, from design to construction and maintenance, with precision and quality. Our commitment to innovation and sustainability drives us to deliver projects that stand the test of time.<br><br>Learn more: https://waagnerbiro-bridgeservices.com/<br><br><br><br>Job Description<br><br>We are looking for an experienced Project Manager to manage and supervise bridge maintenance projects in Abu Dhabi.<br><br>The candidate will be responsible for:<br><br>Managing the overall bridge maintenance project and site activities. Planning and monitoring project progress, manpower, materials, and equipment. Managing engineers, supervisors, technicians, foremen, and subcontractors. Coordinating with the client, consultant, authorities, and other stakeholders. Ensuring the project is completed on time, within budget, and to the required quality standards. Monitoring Health, Safety and Environmental requirements. Managing bridge maintenance, repair, rehabilitation, structural, concrete, painting, and other related works. Resolving technical and site-related issues. Preparing and reviewing project progress reports and documentation. Ensuring timely completion and handover of the project. <br><br><br>Qualifications<br><br>Bachelor’s Degree in Civil Engineering. Minimum 20 years of experience. Strong experience in Bridge Maintenance and/or Bridge Construction. Previous experience as a Project Manager on bridge/infrastructure projects. Experience in ADM (Abu Dhabi Municipality) bridge projects will be an advantage. Good knowledge of UAE bridge and road infrastructure works. Experience dealing with clients, consultants, subcontractors, and government authorities. Arabic speaker is highly preferred. Must have a valid UAE Driving License. Must own a car. Strong leadership and communication skills. Willing to work in Abu Dhabi.

Maxpower Electromechanical Contracting LLC is seeking an experienced Project Manager (MEP) to join our growing team in Dubai. The successful candidate will have extensive experience managing UAE-based MEP contracting projects from award to handover, ensuring projects are delivered safely, on time, within budget, and to the highest quality standards. Key Responsibilities Manage the complete execution of MEP projects from mobilization to handover. Lead and supervise Site Engineers, Supervisors, Chargehands, and project teams. Monitor project schedules, manpower, procurement, subcontractors, and project budgets. Coordinate with Clients, Consultants, Main Contractors, Authorities, and internal departments. Ensure compliance with contract requirements, project specifications, and company procedures. Review project progress, identify risks, and implement corrective actions. Ensure HSE, QA/QC, and commercial objectives are achieved throughout the project lifecycle. Support project planning, cost control, variation management, and project close-out activities. Requirements Minimum 10 years of experience in UAE-based MEP Contracting companies. Minimum 5 years in a Project Manager role managing MEP projects in the UAE. Bachelor's Degree in Mechanical or Electrical Engineering. Proven experience delivering residential, commercial, and high-rise MEP projects. Strong leadership, contractual, commercial, and client management skills. Excellent knowledge of UAE construction practices and authority requirements.<br>Location: Dubai, UAE<br>Important Notice This position is exclusively for candidates with UAE MEP Contracting experience. Applications from Civil Construction, Oil & Gas, Fit-Out, Facilities Management, Manufacturing, Trading, and other non-MEP backgrounds will not be considered.<br>Apply through Linked In Easy Apply or send your CV to:???? hr@maxpwrdubai.comOnly shortlisted candidates will be contacted.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>This is an opportunity to apply your leadership skills to will develop strong relationships with internal stakeholders and Large, Mid Cap and Subsidiary clients and maintain high standards of client satisfaction.</p><br><p>As a Client Service Account Manager – Associate in the Trade &amp; Working Capital team, you will provide first class client service to top clients within the region. You will resolve complex client inquiries, review local Arabic language guarantees and applications, and be the subject matter expert for sales and in country service requirements of the Banking team.&nbsp;</p><br><p><strong>Job Responsibilities</strong></p><br><ul><li>Manage the lifecycle of transactions post-sale, ensuring smooth handling and fast turnaround times.</li><li>Build and maintain strong relationships with clients and internal teams, including Operations, Middle, and Front Office colleagues.</li><li>Track client transactions and provide comprehensive reporting to enhance client experience.</li><li>Conduct client training and participate in client events to strengthen relationships.</li><li>Provide back up to Supply Chain Finance Team with Supplier inquiries</li><li>Support operational workflows to resolve refusals, disputes, and problematic transactions.</li><li>Record all client interactions in our Case Management System .</li><li>Advocate for clients by analyzing customer behavior and reporting on transaction trends.</li><li>Streamline processes in line with Trade priorities and support sales and client visits.</li><li>Resolve complex client inquiries related to trade finance transactions.</li></ul><p><strong>Required Qualifications, Capabilities, And Skills</strong></p><br><ul><li>Proficient in Arabic and English languages.&nbsp;</li><li>Working knowledge of UCP 600, ISP 98 and URDG.</li><li>Core Trade Product experience.</li><li>Strong focus on client satisfaction and relationship building.</li><li>Proven leadership skills with the ability to deliver exceptional performance under pressure.</li><li>Excellent planning and organizational skills, comfortable working within tight deadlines.</li><li>Ability to operate collaboratively and possess strong interpersonal skills.</li></ul><p><strong>Preferred Qualifications, Capabilities, And Skills</strong></p><br><ul><li>Proficiency in managing multiple systems and an interest in automation tools (AI/LLM/Alteryx).</li></ul><br>J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.<br> &nbsp;&nbsp; We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our&nbsp;FAQs&nbsp;for more information about requesting an accommodation. <br><br> </div>

We are seeking an experienced and results-driven Warehouse Manager FOR OUR CLIENT IN ABU DHABI to oversee the day-to-day operations of our warehouse facility in the PPE industry. The ideal candidate will bringstrong leadership, hands-on inventory expertise, and SAP system proficiency to ensure efficientstorage, handling, dispatch, and compliance of PPE products (safety equipment, protective gear,etc.).<br>Key Responsibilities• Plan, organize, and monitor daily warehouse operations including receiving, storage,picking, packing, and dispatch of PPE materials.• Manage inventory accuracy through regular stock audits, cycle counts, andreconciliation using SAP.• Ensure timely order fulfillment and coordinate with sales, procurement, and logisticsteams to meet delivery timelines.• Lead, train, and supervise warehouse staff (supervisors, pickers, packers, loaders) tomaintain productivity and discipline.• Implement and enforce warehouse safety protocols, especially critical given the PPEproduct handling environment.• Optimize warehouse layout and space utilization for efficient material flow.• Monitor and control warehouse costs, including labor, storage, and transportationexpenses.• Maintain compliance with quality standards, statutory regulations, and company SOPs.• Handle vendor and transporter coordination for inbound/outbound logistics.• Prepare and present MIS reports, KPIs, and inventory dashboards to management.• Drive continuous improvement initiatives (5S, Lean warehousing, process automation).• Resolve operational bottlenecks and escalate issues proactively.• Ensure proper documentation for GRN, dispatch, returns, and stock transfers within SAP.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Lead and manage the Dance Department, ensuring high standards of teaching and student achievement.</p></li><li><p>Oversee curriculum delivery, syllabus implementation, and examination preparation.</p></li><li><p>Manage dance examinations, registrations, timetables, assessments, and result coordination.</p></li><li><p>Liaise with international examination boards and ensure compliance with examination standards.</p></li><li><p>Monitor student progress, assessments, and academic performance.</p></li><li><p>Develop and implement learning schemes, teaching resources, and educational programs.</p></li><li><p>Conduct teacher training and support continuous professional development.</p></li><li><p>Mentor, coach, and evaluate teaching staff to maintain educational excellence.</p></li><li><p>Support recruitment, selection, and onboarding of dance teachers.</p></li><li><p>Plan and coordinate educational events, performances, workshops, camps, and graduations.</p></li><li><p>Develop and maintain departmental policies, procedures, and quality standards.</p></li><li><p>Ensure compliance with organizational policies and local regulations.</p></li><li><p>Manage departmental resources, materials, equipment, and operational requirements.</p></li><li><p>Collaborate with senior management on strategic initiatives and departmental growth.</p></li><li><p>Maintain strong relationships with students, parents, teachers, and external stakeholders.</p></li><li><p>Prepare reports, maintain documentation, and oversee administrative functions.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s Degree in Dance, Performing Arts, Education, or a related field.</p></li><li><p>Proven experience in a leadership role within a Dance Academy, Performing Arts School, or Educational Institution.</p></li><li><p>Strong knowledge of dance education, curriculum development, and examination frameworks.</p></li><li><p>Experience managing examinations, academic programs, and teaching teams.</p></li><li><p>Excellent leadership, coaching, and people-management skills.</p></li><li><p>Strong communication, presentation, and interpersonal abilities.</p></li><li><p>Proficient in MS Office (Excel, Word, Outlook, and PowerPoint).</p></li><li><p>Strong planning, organizational, and problem-solving skills.</p></li><li><p>Ability to work independently and manage multiple priorities.</p></li><li><p>Professional, proactive, and customer-focused approach.</p></li><li><p>Fluent English communication skills (written and spoken).</p></li><li><p>UAE/GCC experience within the Education or Performing Arts sector is preferred.</p></li></ul><p></p></section>

Talent Acquisition & People Happiness / Office Manager owns end-to-end recruitment for the entire group, ensuring every company under the group is staffed with the right people at the right time. Alongside recruitment, the role is responsible for people happiness — building a positive, engaged workplace culture — and for the day-to-day management of the office, making sure the work environment runs smoothly for everyone in it. <br>Note: Previous experience working in a recruitment agency is highly preferred. <br>Key Responsibilities1. Group Recruitment Own the end-to-end recruitment cycle for all companies within the group from job requisition through to offer and onboarding. Source candidates through job portals, building a strong pipeline for current and future group hiring needs. Screen CVs, conduct initial interviews, and coordinate technical/final interviews. Prepare and negotiate job offers, and coordinate offer letters and employment contracts with HR. Track recruitment metrics (time-to-hire, cost-per-hire, pipeline health) and report on group-wide hiring status. Ensure all recruitment activity complies with UAE labour law and internal hiring policies.2. People Happiness & Employee Experience Design and run employee engagement initiatives events, celebrations, and recognition programs across the group. Plan and coordinate celebrations for occasions such as Eid, National Day, and other cultural and company milestones. Run employee satisfaction surveys and pulse checks, and follow up with initiatives that respond to the feedback. Recognize employee achievements and milestones, including birthdays and work anniversaries. Act as a point of contact for employee questions and concerns, escalating to the HR Manager where needed. Design a welcoming onboarding experience for new joiners across the group, including welcome kits and induction sessions. Champion a positive, inclusive workplace culture across all group offices.3. Office Management Oversee day-to-day office operations, ensuring the workplace is well-maintained, organized, and fully functional. Manage office supplies, equipment, and inventory, and coordinate with vendors and suppliers for procurement and maintenance. Coordinate meeting rooms, office events, and logistics for internal and external visitors. Support health & safety standards and general upkeep of the office environment. Manage the office administration budget and track related expenses. Provide administrative support to management and staff as needed. Requirements & Qualifications Bachelor's degree in Human Resources, Business Administration, or a related field. Previous experience in recruitment agency is highly preferred.5+ years of experience in recruitment, HR, ideally spanning multiple companies or business units. Experience managing full-cycle recruitment, from sourcing through to onboarding. Prior experience with employee engagement, events, or people/culture initiatives is a strong advantage. Familiarity with UAE labour law and visa/hiring processes. Proficiency in MS Office and job portals/ATS platforms. Fluent in English and Arabic is advantage. Skills & Competencies Strong interpersonal and communication skills, with a natural ability to build relationships across all levels. Highly organized, with the ability to manage recruitment, people initiatives, and office operations in parallel. Proactive and creative, especially in designing engagement and culture-building activities. Discreet and dependable when handling sensitive employee matters. Comfortable working across multiple companies/entities and coordinating with different stakeholders.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Elevate Extraordinary Journeys: Join Us as a Private Travel Manager Are you passionate about curating unparalleled travel experiences and building lasting relationships with high-net-worth individuals?<br> Do you thrive in a world of luxury and exclusivity?<br> As part of the new team, you will ignite our members’ passion for travel with unrivalled experiences at the most incredible properties and locations, alongside our exclusive access to the best dining and most sought-after entertainment venues around the globe.<br> Private Travel Managers will build deep relationships with their members, becoming experts in their preferences.<br> This isn’t just about booking holidays—it’s about making personal recommendations for transformative experiences and crafting magical journeys that leave lifelong memories.<br> We’re looking for someone who embraces change with confidence—someone who transitions effortlessly in a dynamic environment without compromising service excellence.<br> You’ll have the drive to help build and grow our Private Travel division to new heights, contributing your passion and ideas to its long-term success.<br> This is Private Travel X Ten We invite you to apply for the role of Private Travel Manager , where you’ll craft bespoke itineraries, manage elite client relationships, and orchestrate unforgettable experiences.<br> If you're ready to make a meaningful impact and lead in the realm of luxury travel, we want to hear from you!<br> Key Responsibilities: Curate Luxury Itineraries: Design bespoke travel plans for high-net-worth individuals, reflecting their unique preferences and requirements.<br> Client Relationship Management: Build and maintain strong connections with key private members and family offices, to ensure high levels of satisfaction.<br> Client Acquisition and Networking: Attract new members by promoting luxury travel services, leveraging existing networks, and expanding the client base through regular networking.<br> Event Development and Hosting: Create, attend, and host events to showcase offerings, engage with members, and enhance the visibility of the services provided.<br> Experience Curation and Internal Collaboration: Collaborate with product and content teams to develop unique experiences, work with concierge services, destination specialists, and operations teams to ensure seamless execution of travel plans, and handle sensitive client information with the highest level of discretion and confidentiality.<br> Industry Knowledge: Stay informed about the latest luxury travel trends to continuously enhance the quality of services offered.<br> DMC Partnerships: Leverage and expand strong relationships with Destination Management Companies to ensure premium on-the-ground service and foster long-term collaborations in key destinations.<br> Our people are at the heart of the business and we have a culture of recognition and reward - both through regular appraisals but also through annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role.<br> We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way to support development.<br> Rewards designed around you: A competitive salary depending on experience, including rewarding commission structure.<br> Access to a world of professional lifestyle and travel networks - tap into a pool of knowledge Hybrid/Remote working .<br> You can combine working from home and working from the office.<br> If you don’t live near our Dubai office then we are open to fully remote working options too.<br> Paid time away from work .<br> Our employees enjoy a competitive paid time off package, including a paid day each year to volunteer time for a good cause that is important to them.<br> Paid Sabbaticals .<br> One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave.<br> Extra Rewards .<br> Lucrative Ten Loyalty Rewards program which includes a bonus and gift to say thank you for being part of Ten.<br> Remote Working Holidays - possibilities to Travel and Work anywhere in the world!<br> Employee Discounts.<br> Access to lots of great travel and entertainment discounts as our clients’ members would!<br> Be part of our global, dynamic, and inclusive Team , with diversity at its core.<br> Genuine career opportunities within a dynamic and international company.<br> Who We Are Ten Life Group is a global luxury concierge service and our travel department is offering a unique opportunity to join a vibrant team.<br> Our clients and colleagues are the cornerstones of what we do, and we serve High-Networth (HNW) and UHNW clients with their requests for leisure travel.<br> At Ten our goal is simple, to become the most trusted service business in the world.<br> We deliver our service through a combination of Ten’s proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers.<br> Ten is growing quickly and has ambitious plans to keep innovating, inspiring and continuing to improve the lives of millions of members.<br> As a Certified B Corp, Ten Lifestyle Group joins a global community of businesses united by a shared goal of making a positive impact on society and the environment.<br> To find out more about Ten, please watch this short video This is what we Do!<br> Beside offering a private membership tier, Ten serves some of the most valuable customers of the world's leading private banks, premium financial services and luxury brands.<br> Corporate clients use Ten’s services to acquire, engage and retain affluent, high-net-worth customers.<br> The service drives critical customer metrics, including revenue growth and Net Promoter Score, and supports digital transformation initiatives.<br> As a Certified B Corp company, we join a global community of businesses united by a shared goal of making a positive impact on society and the environment.<br> Ten's partnerships are based on multi-year contracts which generate revenue through platform-as-a-service and technology fees.<br> Its operations are underpinned by an increasingly sophisticated personalization platform comprising industry-first, proprietary technology, thousands of supplier relationships and 25 years of expertise delivered from 22 global offices.<br> All Ten's services are made available to clients on either a white-label, co-branded, or affiliate partnership basis.<br> Looking ahead, Ten's strategy revolves around four key areas: Deliver a world-class member experience Invest in technology Expand contracts with new and existing clients Establish a foothold in new markets by leveraging its market-leading service proposition For more information, please watch Ten's Growth Engine Video Commitment to Diversity We encourage diverse philosophies, cultures, and experiences.<br> We appreciate diversity and are dedicated to creating an inclusive work environment for our employees.<br> This idea unites the teams at TEN.<br> All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance and business needs.<br> “Ten works with a small preferred supplier list of recruitment agencies only.<br> Please note we are not accepting any further recruitment agencies at this time.<br> Ten Group is not responsible for any fees related to unsolicited resumes.<br>” Thank you for considering a career with us.<br> Don't miss the opportunity to join our team!<br> Exceptional communication skills in both Arabic and English , with the ability to engage professionally with clients and stakeholders in both languages.<br> Proven experience as a Travel Manager or Travel Consultant for high net worth or luxury clients, with a strong portfolio of ultra-luxury travel arrangements.<br> Expertise in the global luxury travel market, with established connections and access to exclusive networks and services.<br> Exceptional interpersonal skills, with the ability to engage with and understand the needs of discerning clientele.<br> Strong problem-solving skills, with the ability to handle last-minute changes and challenges with grace and efficiency.<br> Superior organizational skills and attention to detail, ensuring all travel plans are flawlessly executed.<br> Availability to provide round-the-clock service to clients, as needed.<br> Proficiency in using advanced travel management software, GDS and luxury travel tools.<br> Demonstrate a strong ability to adapt to new challenges, tools, and methodologies in a fast-paced and evolving environment.<br> The ability to transition seamlessly through change without compromising service excellence and are energized by the opportunity to help shape and elevate the Private Travel division, actively contributing to its ongoing growth and success.<br> Guidelines for Hybrid/Home Office : Located in United Arab Emirates Please note that if you live within a commutable distance of the office you will be asked to enter into a hybrid working arrangement - at least 2x a week in the office A secure home office at your confirmed address, free from background noise or other distractions You must meet our minimum internet speeds if you want to work remotely / in our hybrid model and this will be checked during the recruitment process and again when you join.<br> We also have a great office that you can work from as an alternative.<br> To check your internet speed please click here , follow the instructions and once you have your results, please take a screenshot and upload this on your application form.<br></span> </div>

Job Description – Security Manager Position Title Security Manager Location The Dubai EDITION, Dubai, UAE<br><br>Position Summary The Security Manager is responsible for the overall safety, security, and protection of guests, employees, visitors, contractors, hotel assets and property. The role ensures the implementation of effective security policies, emergency response procedures, risk management strategies and compliance with local regulations and hotel standards. The Security Manager leads the Security Department, maintains a secure environment throughout the hotel and works closely with operational departments to prevent security incidents while ensuring exceptional guest experiences<br>.<br>Key Responsibilities:Security Operations Management Manage and supervise all hotel security operations on a 24/7 basis. Develop, implement, and maintain security policies, procedures and standard operating practices. Ensure adequate security coverage for all areas of the hotel, including guest rooms, public areas, restaurants, bars, parking facilities, back-of-house areas and event spaces. Conduct regular patrols and inspections to identify and mitigate potential risks. Monitor security systems, CCTV operations, access control systems, alarms and surveillance equipment. Risk Assessment & Loss Prevention Conduct regular risk assessments and vulnerability analyses. Develop and implement loss prevention strategies to minimize theft, fraud and property damage. Investigate incidents involving theft, misconduct, accidents, security breaches or suspicious activities. Prepare detailed incident reports and recommend corrective actions. Maintain records of all investigations and security-related matters. Emergency Preparedness & Crisis Management Lead emergency response planning and execution. Ensure preparedness for fire emergencies, medical incidents, natural disasters, security threats and evacuation procedures. Coordinate emergency drills and training programs. Act as Incident Commander during emergencies until relieved by senior management or emergency services. Liaise with Civil Defence, Police, Ambulance Services and other government authorities when required. Team Leadership & Development Recruit, train, supervise, and evaluate Security Officers and Supervisors. Conduct regular performance reviews and coaching sessions. Ensure all team members maintain professional appearance, discipline and service standards. Develop departmental training programs focused on security awareness, emergency response and guest interaction. Health, Safety & Compliance Ensure compliance with UAE laws, local authority regulations and hotel security standards. Support Health & Safety initiatives and workplace safety programs. Participate in safety committee meetings and risk management reviews. Monitor contractor and vendor compliance with security requirements. Ensure confidentiality and protection of guest information and company assets. Guest & Employee Safety Maintain a visible security presence while providing excellent guest service. Handle guest complaints and security concerns professionally and discreetly. Assist departments in resolving security-related issues. Promote a safe and secure working environment for all employees. Reporting & Administration Prepare daily, weekly, and monthly security reports. Analyze incident trends and recommend preventive measures. Manage departmental budgets, staffing schedules and security equipment inventories. Maintain all security records, licenses, permits and compliance documentatio<br>n.<br>Qualifications Bachelor's Degree in Security Management, Criminal Justice, Business Administration, Hospitality Management or a related field. Valid SIRA Manager/Supervisor Certification is required. Professional security certifications are preferred. UAE driving license is an advanta<br>ge.<br>Experience Requirements Minimum 8–10 years of progressive experience in hotel security operations, with at least 3–5 years in a Security Manager position within a luxury hotel environment. Previous experience with Marriott International properties is mandatory, preferably within luxury brands such as The Dubai EDITION, The Ritz-Carlton, St. Regis, W Hotels or JW Marriott. Valid SIRA Certification (Security Industry Regulatory Agency – Dubai) is mandatory for this role. Thorough understanding of SIRA regulations, Dubai security compliance requirements and UAE hospitality security standards. Strong knowledge of Marriott security standards, brand requirements, emergency response procedures and loss prevention programs. Experience managing security operations in luxury hotels with multiple outlets, event spaces, VIP guests and high-profile clientele. Proven experience coordinating with local authorities, police, civil defense and emergency services within the UAE. Hands-on experience with CCTV systems, access control systems, incident investigations, risk assessments and crisis managem<br>ent.<br>Skills & Competencies Strong leadership and team management abilities. Excellent incident investigation and report-writing skills. Strong crisis management and decision-making capabilities. Excellent communication and interpersonal skills. Ability to remain calm under pressure and manage emergencies effectively. Strong knowledge of risk assessment and loss prevention practices. Proficiency in Microsoft Office and security management systems. High level of integrity, confidentiality, and professiona<br>lism.<br>Key Performance Indicators (KPIs) Reduction in security incidents and losses. Compliance with hotel security standards and local regulations. Effectiveness of emergency response and crisis management. Completion of security audits and risk assessments. Employee and guest safety performance metrics. Security team productivity and training compliance. Incident investigation and resolution effectiv<br>eness.

Job Description – Security Manager Position Title Security Manager Location The Dubai EDITION, Dubai, UAE<br><br>Position Summary The Security Manager is responsible for the overall safety, security, and protection of guests, employees, visitors, contractors, hotel assets and property. The role ensures the implementation of effective security policies, emergency response procedures, risk management strategies and compliance with local regulations and hotel standards. The Security Manager leads the Security Department, maintains a secure environment throughout the hotel and works closely with operational departments to prevent security incidents while ensuring exceptional guest experiences<br>.<br>Key Responsibilities:Security Operations Management Manage and supervise all hotel security operations on a 24/7 basis. Develop, implement, and maintain security policies, procedures and standard operating practices. Ensure adequate security coverage for all areas of the hotel, including guest rooms, public areas, restaurants, bars, parking facilities, back-of-house areas and event spaces. Conduct regular patrols and inspections to identify and mitigate potential risks. Monitor security systems, CCTV operations, access control systems, alarms and surveillance equipment. Risk Assessment & Loss Prevention Conduct regular risk assessments and vulnerability analyses. Develop and implement loss prevention strategies to minimize theft, fraud and property damage. Investigate incidents involving theft, misconduct, accidents, security breaches or suspicious activities. Prepare detailed incident reports and recommend corrective actions. Maintain records of all investigations and security-related matters. Emergency Preparedness & Crisis Management Lead emergency response planning and execution. Ensure preparedness for fire emergencies, medical incidents, natural disasters, security threats and evacuation procedures. Coordinate emergency drills and training programs. Act as Incident Commander during emergencies until relieved by senior management or emergency services. Liaise with Civil Defence, Police, Ambulance Services and other government authorities when required. Team Leadership & Development Recruit, train, supervise, and evaluate Security Officers and Supervisors. Conduct regular performance reviews and coaching sessions. Ensure all team members maintain professional appearance, discipline and service standards. Develop departmental training programs focused on security awareness, emergency response and guest interaction. Health, Safety & Compliance Ensure compliance with UAE laws, local authority regulations and hotel security standards. Support Health & Safety initiatives and workplace safety programs. Participate in safety committee meetings and risk management reviews. Monitor contractor and vendor compliance with security requirements. Ensure confidentiality and protection of guest information and company assets. Guest & Employee Safety Maintain a visible security presence while providing excellent guest service. Handle guest complaints and security concerns professionally and discreetly. Assist departments in resolving security-related issues. Promote a safe and secure working environment for all employees. Reporting & Administration Prepare daily, weekly, and monthly security reports. Analyze incident trends and recommend preventive measures. Manage departmental budgets, staffing schedules and security equipment inventories. Maintain all security records, licenses, permits and compliance documentatio<br>n.<br>Qualifications Bachelor's Degree in Security Management, Criminal Justice, Business Administration, Hospitality Management or a related field. Valid SIRA Manager/Supervisor Certification is required. Professional security certifications are preferred. UAE driving license is an advanta<br>ge.<br>Experience Requirements Minimum 8–10 years of progressive experience in hotel security operations, with at least 3–5 years in a Security Manager position within a luxury hotel environment. Previous experience with Marriott International properties is mandatory, preferably within luxury brands such as The Dubai EDITION, The Ritz-Carlton, St. Regis, W Hotels or JW Marriott. Valid SIRA Certification (Security Industry Regulatory Agency – Dubai) is mandatory for this role. Thorough understanding of SIRA regulations, Dubai security compliance requirements and UAE hospitality security standards. Strong knowledge of Marriott security standards, brand requirements, emergency response procedures and loss prevention programs. Experience managing security operations in luxury hotels with multiple outlets, event spaces, VIP guests and high-profile clientele. Proven experience coordinating with local authorities, police, civil defense and emergency services within the UAE. Hands-on experience with CCTV systems, access control systems, incident investigations, risk assessments and crisis managem<br>ent.<br>Skills & Competencies Strong leadership and team management abilities. Excellent incident investigation and report-writing skills. Strong crisis management and decision-making capabilities. Excellent communication and interpersonal skills. Ability to remain calm under pressure and manage emergencies effectively. Strong knowledge of risk assessment and loss prevention practices. Proficiency in Microsoft Office and security management systems. High level of integrity, confidentiality, and professiona<br>lism.<br>Key Performance Indicators (KPIs) Reduction in security incidents and losses. Compliance with hotel security standards and local regulations. Effectiveness of emergency response and crisis management. Completion of security audits and risk assessments. Employee and guest safety performance metrics. Security team productivity and training compliance. Incident investigation and resolution effectiv<br>eness.

The District Manager serves as the Business & Operational leader across multiple store locations. They collaborate with Home office partners, peers & supervisor giving market insights to optimize Regional strategy's to drive optimal business performance.  <br><br>They lead and develop a diverse, multi layered stores team, fostering an exceptional in-store consumer experience that drives measurable results They are responsible for leadership and execution of all store management, talent management, operational processes, and business deliverables. <br><br>This district covers both Dubai and Abu Dhabi.<br><br>SCOPE/SPAN<br><br>Manages 6-10 owned & operated stores with annual volume ranging between $15M-$35M<br><br>WORK SCHEDULE<br><br>District Managers are required to work five days per week.  They also may have to work additional hours or days during peak holiday periods and some weekends throughout the year.  Travel is required for the role.  <br><br>Entry Requirements<br><br>Bachelor’s Degree or related experience Retail experience leading 3+ direct reports and a team of 30 people. Preferred experience in multi-unit management in specialty retail.   Language: Specific to each country where the need is and the ability to speak to business partners in English  <br><br>Primary Responsibilities<br><br>Drive and own store level performance including sales and productivity targets, through retail operational excellence by brand in partnership with key functions such as Store Operations, Location Planning, Supply Chain H&S and AP  Deliver a best in class customer experience that is fast, friendly and easy   Elevate visual merchandising (forms, in store standards and visual coherence) ensuring high standards of visual updates and floor sets with execution aligned to brand strategy.<br><br>PRIMARY RESPONSIBILITIES (cont.)<br><br>Oversee workforce allocation to meet targets effectively, managing payroll within store budgets  Manage and analyse retail KPIs, maintaining a relentless focus on operational excellence within store operations.  Collaboration with Key business partners to solve district needs with urgency HR, AP, H& & Maintenance, Recruiting  Lead, inspire and develop a diverse and empowered multi layered stores leadership team  Maintain store staffing levels while actively engaging, developing, and promoting top talent individuals  Cultivate a high-performance team culture, actively developing diverse and empowered talent to ensure a robust pipeline for future growth  Activate ANF Culture and values in store teams to drive engagement and motivation.<br><br>LEADERSHIP COMPETENCIES <br><br>Business-minded with the ability to drive results  Strong analytical and problem-solving skills  Time-management skills with the ability to prioritize and multi-task   Proven expertise in delivering stand out store experiences and customer service leveraging retail best practices  Pro-actively identifies opportunities for growth and improvement, is always curious and pushing boundaries.  Ability to identify talent, develop others, succession plan and promote candidates based on results  Proven expertise in motivating, influencing and inspiring their team, stakeholders and functional partners  Strong communication, presentation and facilitation skills  Ability to work independently with autonomy  <br><br>PERFORMANCE METRICS<br><br>Business KPIs - Sales, Comps, AUR, ATV, Conversion, Omni-channel   People – Staffing, Retention, Performance management, Talent management  Qualitative – Secret shop, Store experience, Internal audit  Expense - Asset protection, Payroll, Relocation, Compliance  Presentation - Floor set completion, Replenishment, Visual standards

The District Manager serves as the Business & Operational leader across multiple store locations. They collaborate with Home office partners, peers & supervisor giving market insights to optimize Regional strategy's to drive optimal business performance.  <br><br>They lead and develop a diverse, multi layered stores team, fostering an exceptional in-store consumer experience that drives measurable results They are responsible for leadership and execution of all store management, talent management, operational processes, and business deliverables. <br><br>This district covers both Dubai and Abu Dhabi.<br><br>SCOPE/SPAN<br><br>Manages 6-10 owned & operated stores with annual volume ranging between $15M-$35M<br><br>WORK SCHEDULE<br><br>District Managers are required to work five days per week.  They also may have to work additional hours or days during peak holiday periods and some weekends throughout the year.  Travel is required for the role.  <br><br>Entry Requirements<br><br>Bachelor’s Degree or related experience Retail experience leading 3+ direct reports and a team of 30 people. Preferred experience in multi-unit management in specialty retail.   Language: Specific to each country where the need is and the ability to speak to business partners in English  <br><br>Primary Responsibilities<br><br>Drive and own store level performance including sales and productivity targets, through retail operational excellence by brand in partnership with key functions such as Store Operations, Location Planning, Supply Chain H&S and AP  Deliver a best in class customer experience that is fast, friendly and easy   Elevate visual merchandising (forms, in store standards and visual coherence) ensuring high standards of visual updates and floor sets with execution aligned to brand strategy.<br><br>PRIMARY RESPONSIBILITIES (cont.)<br><br>Oversee workforce allocation to meet targets effectively, managing payroll within store budgets  Manage and analyse retail KPIs, maintaining a relentless focus on operational excellence within store operations.  Collaboration with Key business partners to solve district needs with urgency HR, AP, H& & Maintenance, Recruiting  Lead, inspire and develop a diverse and empowered multi layered stores leadership team  Maintain store staffing levels while actively engaging, developing, and promoting top talent individuals  Cultivate a high-performance team culture, actively developing diverse and empowered talent to ensure a robust pipeline for future growth  Activate ANF Culture and values in store teams to drive engagement and motivation.<br><br>LEADERSHIP COMPETENCIES <br><br>Business-minded with the ability to drive results  Strong analytical and problem-solving skills  Time-management skills with the ability to prioritize and multi-task   Proven expertise in delivering stand out store experiences and customer service leveraging retail best practices  Pro-actively identifies opportunities for growth and improvement, is always curious and pushing boundaries.  Ability to identify talent, develop others, succession plan and promote candidates based on results  Proven expertise in motivating, influencing and inspiring their team, stakeholders and functional partners  Strong communication, presentation and facilitation skills  Ability to work independently with autonomy  <br><br>PERFORMANCE METRICS<br><br>Business KPIs - Sales, Comps, AUR, ATV, Conversion, Omni-channel   People – Staffing, Retention, Performance management, Talent management  Qualitative – Secret shop, Store experience, Internal audit  Expense - Asset protection, Payroll, Relocation, Compliance  Presentation - Floor set completion, Replenishment, Visual standards

The Studio Manager is responsible for overseeing all aspects of the studio's design output, including project management, scheduling, team coordination, client relations, and administrative tasks. This role involves close collaboration with designers, clients, vendors, and other stakeholders to ensure timely project delivery, adherence to contracts, budget management, and maintaining the highest quality standards. Additionally, the Studio Manager will take on projects as the Lead Designer, from inception to completion, including site supervision, utilising a team when required.<br><br>Success in this role requires extensive experience in luxury residential, hospitality, and commercial markets within the UAE, strong creative and management skills, and the ability to translate client briefs into exceptional designs. You must possess a proven history of successfully completed projects in Dubai, a well-established network of suppliers, and the ability to confidently manage and engage with third parties, contractors, and client expectations. Additionally, you have expertise in leading and managing a design team, ensuring timely deliverables, providing mentorship, and supporting team members' career development.<br><br>Responsibilities:<br><br> Independently lead a team of designers and production staff, prioritizing client management and ensuring effective communication, clearly defined production schedules and deadlines.<br> Collaborate with HR to define roles, performance management, participate in interviews, and assist in the selection of new team members.<br> Collaborate with Sales Team on proposals and deliverables for scheduling new business.<br> Collaborate with Marketing team for content creation, opportunities and final project photos, videos, etc.<br> Manage deliverables for the design team, including interns, provide training, performance management, and development of KPIs, and identify growth opportunities.<br> Communicate the company’s brand message through design, presentations, and professional conduct.<br> Create, implement, and maintain processes to optimize deliverables, streamline workflows, and improve software management, ensuring high system performance and production efficiency.<br> Represent the company at industry events, speaking engagements, and through social media platforms.<br> Foster strong relationships with clients to encourage repeat business and referrals for business development.<br> Effectively communicate with clients, vendors, and team members to understand design needs, preferences, and objectives, translating them into actionable project requirements.<br> Manage your own projects from concept to completion, ensuring alignment with client expectations and timely delivery of presentations and drawings.<br> Oversee project supervision both onsite and remotely, maintaining communication with clients and contractors.<br> Negotiate pricing, contracts, and terms with suppliers to secure cost-effective solutions while maintaining high quality standards.<br> Conduct regular project meetings to review progress, address challenges, and provide leadership and support to the team, maintaining a positive and collaborative work environment.<br> Oversee project documentation, invoicing, budget tracking, and resource allocation, ensuring accurate records are maintained.<br> Manage and organize the materials library, regularly reviewing samples to ensure they meet the studio’s needs, while maintaining strong relationships with suppliers to facilitate timely procurement and updates on new materials.<br> Provide regular progress and performance reports to management, along with solutions to any issues.<br> Stay updated on industry trends to ensure the studio remains relevant and competitive.<br> <br><br><br>Requirements<br><br>Bachelor’s degree in Interior Design/Architecture. <br> Proven experience as a Studio Manager or Senior Interior Designer with a strong passion for creative design. <br> Expertise in luxury residential, hospitality, and commercial interior design. <br> Proficient in software such as Auto CAD, Photoshop, Illustrator, Microsoft Excel/word, Power Point, Sketch Up and 3DS Max. <br> Strong creative, organizational, and communication skills. <br> Demonstrated ability to lead and manage a large team of staff with strong leadership, mentoring, and interpersonal skills. <br> Valid UAE driving license and vehicle. <br> Must be flexible and available for international travel based on business needs. <br> <br><br><br>Benefits<br><br>Petrol Allowance<br> Company Visa<br> Group A Medical Insurance<br> Annual Bonus<br><br>Skills: Bachelor’s degree in Interior Design/Architecture. <br> Proven experience as a Studio Manager or Senior Interior Designer with a strong passion for creative design. <br> Expertise in luxury residential, hospitality, and commercial interior design. <br> Proficient in software such as Auto CAD, Photoshop, Illustrator, Microsoft Excel/word, Power Point, Sketch Up and 3DS Max. <br> Strong creative, organizational, and communication skills. <br> Demonstrated ability to lead and manage a large team of staff with strong leadership, mentoring, and interpersonal skills. <br> Valid UAE driving license and vehicle. <br> Must be flexible and available for international travel based on business needs.

???? We’re Hiring: Call Center Manager???? Location: United Arab Emirates (Remote)???? Employment Type: Full-Time???? Level: Mid-Level – Senior Level???? About UsWe are a customer experience–driven organization committed to delivering exceptional service through efficient, responsive, and high-quality contact center operations. Our teams collaborate across customer service, operations, sales, marketing, training, technology, and executive leadership to ensure seamless communication, strong customer satisfaction, and continuous service improvement.???? The Role We are seeking an experienced Call Center Manager to lead and optimize call center operations, ensuring high service quality, operational efficiency, and customer satisfaction. The ideal candidate will manage teams, improve performance metrics, implement service strategies, and drive continuous improvement across all customer contact channels.???? Key Responsibilities• Develop and implement call center strategies aligned with customer experience goals, service standards, and business objectives• Oversee daily call center operations including inbound, outbound, chat, email, and omni-channel support functions• Manage workforce planning, staffing levels, scheduling, and performance optimization to ensure service level targets are met• Monitor key performance indicators (KPIs) including average handling time, first call resolution, customer satisfaction (CSAT), net promoter score (NPS), service level adherence, and call quality• Lead training, coaching, and development programs for call center agents, supervisors, and team leaders• Analyze call data, customer feedback, and operational reports to identify trends, service gaps, and improvement opportunities• Implement quality assurance programs, call monitoring systems, and performance evaluation frameworks• Collaborate with IT, CRM, operations, sales, and marketing teams to improve customer journey and system efficiency• Handle escalation management, complex customer issues, and service recovery processes• Optimize call center technologies including CRM platforms, telephony systems, IVR systems, and workforce management tools• Ensure compliance with company policies, customer service standards, and data protection regulations• Prepare performance reports, dashboards, and strategic recommendations for senior leadership• Lead, mentor, and develop call center supervisors, team leaders, and customer service representatives while fostering a culture of accountability, empathy, and performance excellence✅ Requirements• Bachelor's degree in Business Administration, Communications, Customer Service Management, Marketing, or a related field• 5+ years of experience in call center management, customer service operations, or contact center leadership roles• 2+ years of experience managing call center teams or multi-channel customer support operations preferred• Strong understanding of call center operations, workforce management, CRM systems, and customer experience strategies• Experience with call center platforms, telephony systems, CRM tools, Microsoft Office Suite, and reporting dashboards• Familiarity with KPI management, quality assurance frameworks, and customer experience methodologies is advantageous• Strong leadership, communication, analytical, and problem-solving skills• Excellent stakeholder management, coaching, and team development abilities• Ability to manage high-volume customer interactions while ensuring quality, efficiency, and customer satisfaction• Ability to work independently in remote or hybrid operational environments???? What We Offer• Competitive compensation package• Professional development and customer experience leadership growth opportunities• Exposure to advanced contact center technologies and customer experience transformation initiatives• Flexible remote / hybrid work environment• Supportive culture focused on service excellence, teamwork, and continuous improvement• Opportunity to lead high-impact customer service operations and shape the customer experience strategy• Clear career progression within customer service, contact center leadership, operations management, and executive functions

???? We’re Hiring: Call Center Manager???? Location: United Arab Emirates (Remote)???? Employment Type: Full-Time???? Level: Mid-Level – Senior Level???? About UsWe are a customer experience–driven organization committed to delivering exceptional service through efficient, responsive, and high-quality contact center operations. Our teams collaborate across customer service, operations, sales, marketing, training, technology, and executive leadership to ensure seamless communication, strong customer satisfaction, and continuous service improvement.???? The Role We are seeking an experienced Call Center Manager to lead and optimize call center operations, ensuring high service quality, operational efficiency, and customer satisfaction. The ideal candidate will manage teams, improve performance metrics, implement service strategies, and drive continuous improvement across all customer contact channels.???? Key Responsibilities• Develop and implement call center strategies aligned with customer experience goals, service standards, and business objectives• Oversee daily call center operations including inbound, outbound, chat, email, and omni-channel support functions• Manage workforce planning, staffing levels, scheduling, and performance optimization to ensure service level targets are met• Monitor key performance indicators (KPIs) including average handling time, first call resolution, customer satisfaction (CSAT), net promoter score (NPS), service level adherence, and call quality• Lead training, coaching, and development programs for call center agents, supervisors, and team leaders• Analyze call data, customer feedback, and operational reports to identify trends, service gaps, and improvement opportunities• Implement quality assurance programs, call monitoring systems, and performance evaluation frameworks• Collaborate with IT, CRM, operations, sales, and marketing teams to improve customer journey and system efficiency• Handle escalation management, complex customer issues, and service recovery processes• Optimize call center technologies including CRM platforms, telephony systems, IVR systems, and workforce management tools• Ensure compliance with company policies, customer service standards, and data protection regulations• Prepare performance reports, dashboards, and strategic recommendations for senior leadership• Lead, mentor, and develop call center supervisors, team leaders, and customer service representatives while fostering a culture of accountability, empathy, and performance excellence✅ Requirements• Bachelor's degree in Business Administration, Communications, Customer Service Management, Marketing, or a related field• 5+ years of experience in call center management, customer service operations, or contact center leadership roles• 2+ years of experience managing call center teams or multi-channel customer support operations preferred• Strong understanding of call center operations, workforce management, CRM systems, and customer experience strategies• Experience with call center platforms, telephony systems, CRM tools, Microsoft Office Suite, and reporting dashboards• Familiarity with KPI management, quality assurance frameworks, and customer experience methodologies is advantageous• Strong leadership, communication, analytical, and problem-solving skills• Excellent stakeholder management, coaching, and team development abilities• Ability to manage high-volume customer interactions while ensuring quality, efficiency, and customer satisfaction• Ability to work independently in remote or hybrid operational environments???? What We Offer• Competitive compensation package• Professional development and customer experience leadership growth opportunities• Exposure to advanced contact center technologies and customer experience transformation initiatives• Flexible remote / hybrid work environment• Supportive culture focused on service excellence, teamwork, and continuous improvement• Opportunity to lead high-impact customer service operations and shape the customer experience strategy• Clear career progression within customer service, contact center leadership, operations management, and executive functions

Job Summary The Projects Manager – Interior & Landscape is responsible for planning, coordinating, and managing multiple interior fit-out and landscape projects from initiation through completion. The role ensures projects are delivered on time, within budget, and to the required quality and safety standards while maintaining excellent client relationships.<br>Key Responsibilities<br>Project Management Manage multiple interior fit-out and landscape projects simultaneously. Develop project plans, schedules, and resource allocation. Monitor project progress and ensure timely completion. Ensure projects are completed within the approved budget. Identify project risks and implement corrective actions. Coordinate project handovers and close-out documentation.<br>Client & Stakeholder Management Serve as the primary point of contact for clients throughout the project. Attend client meetings and provide regular project updates. Address client concerns and ensure high levels of customer satisfaction. Coordinate with consultants, contractors, and suppliers.<br>Team Leadership Lead and supervise project engineers, site engineers, supervisors, and subcontractors. Assign tasks and monitor team performance. Provide technical guidance and resolve project-related issues. Promote teamwork and continuous improvement.<br>Planning & Coordination Coordinate with the Design, Estimation, Procurement, and QS departments. Ensure materials, manpower, and equipment are available as scheduled. Review project drawings, specifications, and BOQs before execution. Monitor procurement activities to avoid project delays.<br>Reporting Prepare weekly and monthly project progress reports. Report project status, risks, and resource requirements to senior management. Maintain complete project documentation.<br>Qualifications Bachelor's Degree in Civil Engineering, Architecture, Landscape Architecture, Construction Management, or a related field. PMP certification is an advantage. Valid UAE Driving License is preferred.

Job Summary The Projects Manager – Interior & Landscape is responsible for planning, coordinating, and managing multiple interior fit-out and landscape projects from initiation through completion. The role ensures projects are delivered on time, within budget, and to the required quality and safety standards while maintaining excellent client relationships.<br>Key Responsibilities<br>Project Management Manage multiple interior fit-out and landscape projects simultaneously. Develop project plans, schedules, and resource allocation. Monitor project progress and ensure timely completion. Ensure projects are completed within the approved budget. Identify project risks and implement corrective actions. Coordinate project handovers and close-out documentation.<br>Client & Stakeholder Management Serve as the primary point of contact for clients throughout the project. Attend client meetings and provide regular project updates. Address client concerns and ensure high levels of customer satisfaction. Coordinate with consultants, contractors, and suppliers.<br>Team Leadership Lead and supervise project engineers, site engineers, supervisors, and subcontractors. Assign tasks and monitor team performance. Provide technical guidance and resolve project-related issues. Promote teamwork and continuous improvement.<br>Planning & Coordination Coordinate with the Design, Estimation, Procurement, and QS departments. Ensure materials, manpower, and equipment are available as scheduled. Review project drawings, specifications, and BOQs before execution. Monitor procurement activities to avoid project delays.<br>Reporting Prepare weekly and monthly project progress reports. Report project status, risks, and resource requirements to senior management. Maintain complete project documentation.<br>Qualifications Bachelor's Degree in Civil Engineering, Architecture, Landscape Architecture, Construction Management, or a related field. PMP certification is an advantage. Valid UAE Driving License is preferred.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Summary:<br>BK Gulf LLC is looking to recruit Operations Manager - CSA, who will be responsible for overseeing and managing the day-to-day operations of our Data Center &amp; MEP projects related to civil, structural, and architectural works.<br>Job Responsibility:<br>- Coordinate and manage all aspects of CSA operations, including planning, scheduling, budgeting, and resource allocation.<br>- Ensure compliance with industry standards, regulations, and safety protocols.<br>- Supervise a team of engineers, supervisors, and technicians to ensure smooth project execution.<br>- Review project designs, drawings, and specifications to ensure accuracy and feasibility.<br>- Monitor project progress, budget, and quality to ensure timely completion within scope.<br>- Collaborate with clients, contractors, and vendors to address project requirements and concerns.<br>Candidate Requirements:<br>- UAE/MOFA attested Bachelor's degree in Civil Engineering, Architecture, or related field; Master's degree is a plus.<br>- Proven experience in managing CSA operations in the construction industry.<br>- Strong knowledge of construction methods, materials, and techniques.<br>- Excellent leadership and communication skills.<br>- Ability to work under pressure and meet tight deadlines.<br>- Certification in project management is preferred.</p><br><br><br><p>1. Strong leadership and management skills<br>2. Excellent communication and interpersonal abilities<br>3. In-depth knowledge of civil, structural, and architectural engineering principles<br>4. Proficiency in project management tools and software<br>5. Ability to analyze complex data and make informed decisions<br>6. Experience in budgeting, cost control, and resource allocation<br>7. Strong problem-solving and decision-making skills<br>8. Knowledge of construction regulations and safety standards<br>9. Ability to coordinate and collaborate with cross-functional teams<br>10. Strong organizational skills and attention to detail</p><br><br> </div>

Operations Manager (Team Lead) Location: JVC office based - full time job Reports To: CEO<br>About the Role We are looking for a highly organised, proactive, and execution-focused Operations Manager to lead and coordinate operations across the full business portfolio, including Support Room and VAI. This role is responsible for ensuring smooth, consistent, and efficient day-to-day operations across all business units while directly managing a small team. You will own execution across recruitment operations, onboarding, contracts, systems access, subscriptions, sales operations, finance administration, task management, materials delivery, and cross-functional alignment. You will act as the central operational hub of the business, working closely with Leadership, Sales, Marketing, Product, Technology, Customer Success, and Finance teams to ensure priorities are executed efficiently and operational excellence is maintained across the group.<br>About UsWe are a AI-powered workplace intelligence, wellbeing, engagement, and performance solutions that help organizations improve workforce outcomes, productivity, communication, and business performance.• Support Room - Employee wellbeing and behavioural support platform• VAI - AI Workplace behavioural and risk intelligence platform Our clients include organisations across healthcare, insurance, financial services, manufacturing, retail, technology, and professional services sectors globally.<br>Key Responsibilities Group Operations & Business Coordination• Ensure smooth day-to-day operations across all business units• Coordinate activities across Support Room and VAI• Ensure leadership priorities are executed across the group• Identify and resolve operational bottlenecks quickly• Maintain operational consistency as the group scales• Ensure alignment across departments and product lines Team Leadership & Management• Directly manage the Operations team• Assign, prioritise, and monitor operational tasks across the team• Conduct weekly planning and review meetings• Ensure workloads are balanced and execution is consistent• Support team members in operational delivery• Create accountability and ownership across the team• Monitor performance and ensure deadlines are met consistently Project & Task Management• Own and manage Click Up and group-wide task management systems• Ensure all departments maintain accurate task tracking• Follow up on overdue actions and deliverables• Track execution of priorities across all business units• Maintain dashboards, trackers, and operational reporting systems• Provide visibility to leadership on progress, risks, and blockers Recruitment, Contracts & Onboarding• Coordinate recruitment administration and hiring logistics• Manage contracts for employees and contractors• Ensure onboarding processes are completed smoothly across all entities• Coordinate access provisioning, system setup, and tool onboarding• Maintain onboarding documentation and materials• Ensure all new hires are fully operational and supported Systems, Access & Subscription Management• Manage company-wide software subscriptions and licenses• Coordinate access management across all systems and tools• Ensure operational platforms remain organized and functional• Support setup of new tools across business units• Maintain records of renewals, licenses, and subscriptions Sales & Commercial Operations• Track sales team activity and KPI performance across the group• Monitor pipeline activity, meetings booked, and opportunities• Produce operational reports and dashboards for leadership• Ensure Hubspot CRM data accuracy and consistency• Support sales execution and follow-up processes• Assist with commercial operations Finance & Administrative Operations• Track operational expenses, subscriptions, and payments• Coordinate invoice processing and financial administration• Maintain accurate operational financial records• Support leadership with budgeting visibility and reporting• Ensure operational compliance and documentation accuracy Cross-Functional Coordination• Meet regularly with Sales, Marketing, Product, Technology, and Leadership teams• Ensure alignment across priorities and deadlines• Translate strategic objectives into operational execution• Track progress across all departments and business units• Facilitate communication between teams and leadership Marketing & Content Operations• Ensure marketing execution is coordinated across all business units Process Improvement & Automation• Create and document operational processes and SOPs• Improve efficiency across workflows and systems• Identify opportunities for automation and optimization• Standardise operations across all business units• Support scalability through structured operational systems HR & Internal Operations Support• Coordinate leave tracking and internal calendars• Maintain internal documentation and company policies• Support internal communication and updates• Assist with team engagement initiatives• Ensure operational structure and clarity across the organization Analytics & Reporting• Produce weekly and monthly operational reports• Track KPIs across departments and business units• Monitor onboarding, delivery, sales, and execution metrics• Provide leadership with visibility on priorities and risks• Recommend improvements based on operational insights<br>Requirements Essential• 3 years of experience in Operations, Business Operations, or Project Management• Previous experience managing or supervising a team• Strong experience with Click Up, Hub Spot, Jira, and similar tools• Excellent organisational and execution skills• Strong delegation and people management ability• Experience coordinating multiple departments simultaneously• Excellent written and spoken English• Strong reporting and administrative capabilities• High attention to detail and accountability mindset• Ability to operate in a fast-paced startup environment Preferred• Experience in Saa S, AI, HRTech, Health Tech, or Technology companies• Experience managing multi-entity or group-level operations• Experience supporting sales, marketing, and delivery teams• Experience with onboarding, recruitment operations, and HR processes• Experience implementing process improvements and automation• Experience working in remote international teams<br>KPIsMonthly Targets• 95%+ operational task completion rate across all business units• 95%+ onboarding completion within agreed timelines• Weekly operational reports delivered on time• Accurate KPI and performance reporting across the group• Reduced operational delays and bottlenecks• Strong execution consistency across teams Success Metrics• Operational Efficiency• Task Completion Rate• Cross-Department Alignment• Team Productivity• Onboarding Effectiveness• KPI Reporting Accuracy• Internal Response Time<br>Compensation: compensation based on experience & interview results + Wellbeing benefits.<br>This role is ideal for someone who enjoys building structure, managing people, driving execution, and operating at group level across multiple AI and Saa S businesses.