Admin Assistant Jobs

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Guest Experience Supervisor, you’re not just supervising daily front office operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Supervise front office team: Lead team members in performing all front office procedures, ensuring smooth check-ins, check-outs, and guest service delivery Lead day-to-day team operations: Create team schedules, assign tasks, lead pre-shift meetings, and provide training, guidance, and in the moment feedback Lead guest issue resolution: Respond to guest inquiries and concerns directly while supporting team members in in handling complex or escalated issues Manage lobby flow: Monitor guest traffic in the lobby and adjust team coverage in real time to maintain service efficiency Manage special projects: Lead department initiatives or ad-hoc assignments<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.<br><br>About The Team<br><br>How We’ll Help You Thrive<br><br>Benefits<br><br>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:<br><br>Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program<br><br>Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents<br><br>Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care<br><br>Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).<br><br>Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description <p>PRIMARY RESPONSIBILITIES:</p><br><br> <p>• Working as a commis chef involves learning a lot of different skills in a short amount of time and then practicing those skills by implementing them in actual tasks throughout the kitchen.<br> • Able to gracefully receive constructive criticism as well as effectively carry out orders.<br> • Performs basic tasks of food preparation, cooks and serves any food delegated as your responsibility ensuring that the highest possible quality is maintained and that agreed standards for food preparation and presentation are met at all times.<br> • Prepares appetizers plus meat and vegetables for entrees, as well as help with the proper presentation of the food.<br> • Observes and tastes food are being cooked, samples all food prepared.<br> • Assists Chef de Partie and Demi Chef de Partie to prepare A La Carte orders<br> • Learns and acts how to refill buffet table and keep it attractive during the operation hours.<br> • Controls temperature of cooking appliance, fries and cooks simple hot food items.<br> • Maintains work area to a clean, hygienic and tidy state at all times.<br> • Ensures that the equipment are properly handled and maintained.<br> • Assists senior chef in opening and closing the food outlets, including the food storing.<br> • To be punctual for work and report directly to the Supervisor<br> • Maintains a grooming standard at all times whether in the public eye or back areas.<br> • Reports any unusual incident, guest complaints, lost and found, breakage and losses to the superiors.<br> • Attends pre-meal briefing and de-briefing daily as well as other training sessions organized by the hotel<br> • Assists colleagues when required, be flexible and helpful at all time.<br> • Performs other tasks as assigned by superiors.</p><br><br> <p>REPORT LINE &amp; COMMUNICATION:</p><br><br> <p>• To assist the Head chef in ensuring that all culinary standards in that section comply with Hotel Policies and Procedures and Minimum Standards.<br> • To maintain good working relationships with colleagues and all other departments.</p><br><br> <p>OTHERS</p><br><br> <p>• Continuous learning through own IDP.<br> • Any other duties as may be assigned by the superior.</p><br><br> <p>ACCOUNTABILITIES</p><br><br> <p>• Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.</p><br><br> <p>COMPANY’S CULTURE</p><br><br> <p>• Communicate and fully embracing the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – “Proud to belong and to contribute”</p><br><br> <p>CONFIDENTIALITY</p><br><br> <p>• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.</p><br><br> <p>JOB REQUIREMENT:<br> • Minimum education of High Vocational diploma in any discipline, degree from culinary school is preferable<br> • Knowledgeable in cooking and presentation of food. Food sanitization knowledge is a must<br> • Ability to communicate basic English<br> • Works well under pressure and tight time and space constraints.<br> • A quick learner and a good team player with good interpersonal skill.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>Closing date: &nbsp;<br>Number of positions: 1<br>Recruiter name:&nbsp;Siva Krishna Bonda&nbsp;<br>Reference number: 72021&nbsp;</p><br> <p>Mediclinic Dubai Mall&nbsp;| Dubai | United Arab Emirates</p><br><b>MAIN PURPOSE OF JOB</b> <br><p><span>The Client Relations Supervisor serves as a senior member of the facility/cluster, role-modeling Mediclinic Way, delivering a Passionately Caring experience to our patients, their families and visitors. </span></p><br> <p><span>This operational role focuses on the day-to-day coordination of patient experience initiatives and facility feedback loops. The primary objective is to manage and close non-clinical patient complaints while seamlessly facilitating clinical feedback with the Clinical Complaint Unit.&nbsp; </span></p><br> <p><span>Reporting to the Client Relations Manager, the Supervisor monitors Net Promoter Scores (NPS), coordinates localized action plans, conducts proactive inpatient rounding, and supports outpatient experience enhancements. In doing so, this role actively guides and influences both clinical and non-clinical staff to streamline internal practices, build service alignment, and safeguard Mediclinic Middle East (MCME) client-centric policies.</span></p><br><br><br><b>KEY RESPONSIBILITY AREAS</b> <br><p><strong>KEY RESPONSIBILITY AREAS</strong></p><br> <p><strong>NO.</strong></p><br> <p><strong>DESCRIPTION</strong></p><br> <br> <p><strong>1</strong></p><br> <p>Monitor NPS and implement local action plans</p><br> <br> <p><strong>2</strong></p><br> <p>Resolve non-clinical feedback and facilitate clinical complaints</p><br> <br> <p><strong>3</strong></p><br> <p>Conduct proactive inpatient rounding and support outpatient experiences</p><br> <br> <p><strong>4</strong></p><br> <p>Guide and influence staff on client experience policies and standards</p><br> <br> <p><strong>5</strong></p><br> <p>Coordinate with external survey providers and internal teams</p><br> <br> <br> <br><br><b>REQUIRED EDUCATION</b> <br> <p><strong>ESSENTIAL EDUCATION</strong></p><br> <p>Bachelor's degree in healthcare management, business administration, hospitality, or a relevant field.</p><br> <br> <p><strong>DESIRED EDUCATION</strong></p><br> <p>Certification or training in service excellence, conflict resolution, or patient experience management.</p><br> <br> <br> <br><br><b>REQUIRED EXPERIENCE</b> <br> <p><strong>ESSENTIAL MINIMUM EXPERIENCE</strong></p><br> <p>Minimum 3 years' experience in healthcare operations, client experience, or customer service, with demonstrated capability in handling client feedback and complaint.</p><br> <br> <p><strong>DESIRED EXPERIENCE</strong></p><br> <p>Experience working in airlines, hotels or aesthetics clinics.</p><br> <br> <br> <br><br><b>REQUIRED JOB SKILLS AND KNOWLEDGE</b> <br><ul><li>Client Experience Design </li><li>Client experience expertise and skills within healthcare </li><li>Relevant Client Experience policies and procedures </li><li>Net Promoter Score (NPS) interpretation and action planning </li><li>Communication &amp; Interpersonal Skills </li><li>Communication &amp; Stakeholder Engagement </li><li>Coaching and quality improvement </li><li>Demonstrate the ability to develop and maintain client relationships (including mentorship and coaching of team members) </li><li>Emotional Intelligence and Empathy </li><li>Data analysis and interpretation </li></ul><br><br><p>All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the Mediclinic Middle East Family</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><br> Understands, supports and promotes the mission, vision and values of Organization. Provides age appropriate patient care according to the Nursing Scope of Practice as defined by the regulatory body. Adheres to and promotes the Professional Nurses Code of Conduct for Abu Dhabi. Promotion of health and delivery of health education.<br> &nbsp;</p><br><br>Responsibilities:<br><p><br> Leadership&nbsp;&nbsp;&nbsp;Demonstrates a professional commitment to patients and fellow health care professionals.</p><br><p>Demonstrates sound critical thinking, conflict management and problem solving ability.</p><br><p>Promotes and supports a collaborative practice model</p><br><p>Promotes an interdisciplinary team approach based on mutual respect and direct communication between health professionals.</p><br><p>Participates in annual performance reviews of self and others.</p><br><p>Acts as role model and mentor to fellow nursing staff.</p><br><p>Actively participates in organizational change in a constructive manner.</p><br><p>Supervises practical nurses and practical midwives, junior staff and student nurses to ensure the provision of safe and effective patient care.</p><br><p>Acts as a preceptor to new staff as required.</p><br><p>Performs in-charge duties as delegated.<br> Clinical Practice&nbsp;&nbsp;&nbsp;<br> Responsible for the assessment, planning, implementation and evaluation of patient care in accordance with the organisations policy and procedures and the unit scope of service.</p><br><p>Assumes accountability and responsibility for own practice and does not carry out tasks beyond level of competence. &nbsp; &nbsp; &nbsp;</p><br><p>Utilises evidence based practice in the provision of care</p><br><p>Coordinates individualized care from point of first contact throughout the episode of care, incorporating discharge planning in the plan of care. &nbsp;</p><br><p><br> Identifies significant changes in patient conditions, initiates appropriate action and reports to immediate supervisor or physician as appropriate.</p><br><p>Prioritizes patient care based on ongoing assessment of patient needs</p><br><p>Participates in the referral process and utilizes available resources for the provision of comprehensive care to patients and families as per organisational policy.</p><br><p>Demonstrates service excellence and acts as a patient advocate to support the patient’s rights and dignity at all times.</p><br><p>Facilitates a climate of mutual understanding, and appreciation of cross cultural differences inherent in a multicultural society.</p><br><p>Collaborates with the interdisciplinary team to provide patient and family centred care</p><br><p>Administers medications according to organization policies and procedures. Understands actions of medication and contraindications, evaluates patient’s response and identifies side effects and initiates appropriate action.</p><br><p>Is accountable and responsible to practice within the Ministry of Health and HA-AD Narcotic Policies and Procedures.</p><br><p>Reports Adverse Drug Reactions (ADR’s) and Medication errors in accordance with organization policy.</p><br><p>Responds to all levels of emergencies according to the organisations policies and procedures.</p><br><p>Demonstrates a working knowledge of resource consumption and practices within a cost effective framework.</p><br><p>Communication&nbsp;&nbsp;&nbsp;Maintains confidentiality and security of patient, family, and the organisation information in accordance with the confidentiality policy.</p><br><p>Responsible for documentation and participates in the use of information technology and relevant electronic medical records.</p><br><p>Facilitates effective communication between the patient, family and the interdisciplinary health care team as required.</p><br><p>Liaises with other health care providers as necessary to ensure appropriate and timely interventions for patients and for discharge planning.</p><br><p>Actively participates in meetings, rounds and case conferences in the role of primary nurse.</p><br><p>Provides comprehensive clinical handover and reports as required to ensure patient safety.</p><br><p>Ensures that nursing documentation is compliant with organization policies and procedures.</p><br><p>Ensures documentation reflects a continuous, systematic and accurate nursing assessment of all patient care events.</p><br><p>Establishes and maintains professional boundaries with patients and members of the health care team.<br> Performance Improvement/Risk Management&nbsp;&nbsp;&nbsp;<br> Participates in quality improvement activities by assisting with the development of standards, implementation and review of policies, procedures, guidelines, evaluation of indicators and reporting of outcomes and trends.</p><br><p>Monitors and assists in evaluating unit operation and services in order to correct problems, improve systems and ensure safe patient care.</p><br><p>Participates in interdisciplinary teams and Performance Improvement Projects for the evaluation and improvement of processes and clinical practice.</p><br><p>Actively contributes to the organizations’ culture of patient safety.</p><br><p>Ensures provision of a clean and safe working environment that minimizes risks to patient, visitors, other staff, and self. &nbsp;Identify faulty / defective equipment / furniture; remove from service and report to immediate supervisor for action.</p><br><p><br> Complies with International and HAAD patient safety goals.</p><br><p>Actively promotes and complies with the organisation’s Infection Control policies and procedures.</p><br><p>Identify, manage and report incidents to immediate supervisor and to physician as required. Completes appropriate documentation according to organization policy.<br> Education&nbsp;&nbsp;&nbsp;Assess patient and family education needs, plan for and provide education and evaluate outcome.</p><br><p>Provides a suitable environment that supports patient and family learning.</p><br><p>Ensures patient and family are provided with comprehensive information and resources to meet their health care needs.</p><br><p>Engages in health promotion activities in the healthcare organization and community.<br> Professional Responsibilities&nbsp;&nbsp;&nbsp;Promotes a suitable learning environment for staff, acts as mentor/ preceptor as needed.</p><br><p>Supervises and teaches other staff as needed.</p><br><p>Completes mandatory and unit specific competencies and demonstrates ongoing competence.</p><br><p>In conjunction with, &nbsp;but not limited to, the Manager / Charge Nurse / CRN, identifies own professional learning needs and develops an annual learning plan</p><br><p>Demonstrates improvement in clinical practice as a result of application of new theoretical knowledge.</p><br><p>Initiates or participates in Nursing and or other disciplines research that contributes to continual improvement in standards of care.</p><br><p>Develops and maintains own Professional Portfolio as per HA-AD policy.</p><br><p>Obtains accredited and non-accredited Continuing Nursing Education (CNE) Units in compliance with HA-AD and the organisations requirements.<br> General&nbsp;&nbsp;&nbsp;This job description is not definitive and following periodic review may be subject to change.</p><br><p>The staff nurse will also be expected to contribute to the wider corporate and organisational development needs as appropriate within scope of practice.</p><br><p>The staff nurse will be expected to ensure compliance with the requirement of the Health and Safety regulations of the hospital.</p><br><p>Upholds the &nbsp;organisation customer service standards at all time<br> &nbsp;</p><br><br>Qualifications:<br><p>Qualification :-&nbsp;</p><br><p>&nbsp;Special Certificate:-&nbsp;</p><br><p>&nbsp;&nbsp;&nbsp;Required:&nbsp;<br> a. NLT 2 years clinical experience post qualification in<br> appropriate setting<br> (Note: Experience requirement waived for graduates of UAE<br> nursing colleges/universities after completion of internship).<br> Desired:&nbsp;<br> a. N.A.<br> &nbsp;</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Operations Key Account Manager is responsible for managing and overseeing logistics operations for strategic A&amp;D clients in air and sea freight. This role ensures smooth coordination of all transportation(Air, Sea ,Road), warehousing (3PL,4PL,Inventory management), and supply chain activities, maintaining high service levels, client satisfaction, and compliance with international shipping regulations. The position serves as the primary point of contact for key accounts, driving operational excellence and supporting business growth.</p><p><br></p><p><b>Responsibilities: </b></p><ul><li>Manage end-to-end logistics operations for key Defense/government clients, including air and sea freight forwarding, customs clearance(Export / import control), and warehouse coordination.</li><li>Develop and maintain strong relationships with key Defense accounts to ensure customer satisfaction and long-term partnerships.</li><li>Coordinate with internal departments (operations, customer service, finance, compliance) to ensure timely and accurate delivery service.</li><li>Monitor key performance indicators (KPIs/SLA), operational metrics, and service levels; implement corrective actions when needed.</li><li>Ensure compliance with international shipping regulations, documentation requirements, and company policies.</li><li>Handle client escalations efficiently, providing solutions and acting as the main liaison between clients and operational teams.</li><li>Support continuous improvement initiatives to optimize processes, reduce costs, and enhance service quality.</li><li>Prepare regular reports for management on account performance, operational challenges, and client feedback.</li><li>Oversee scheduling, planning, and allocation of resources for air and sea shipments.</li><li>Any other related duties/projects assigned by the direct supervisor from time to time to meet business needs</li><li>To have knowledge of Defense operation process in terms of Pricing , shipments handling , approvals and government relationship (customs authorities like MOD ,SIRA/GHQ )</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or related field.</li><li>Proven experience in air and sea freight operations and oversized projects(Charters,breakbulk)</li><li>Proficiency in logistics software (WMS, TMS, ERP) and MS Office.</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>Closing date: 30/06/2026&nbsp;<br> Number of positions: 1<br> Recruiter name:&nbsp;Reem Mansoor&nbsp;<br> Reference number: 71384&nbsp;<br> Workplace Type:&nbsp;</p><br> <p>Mediclinic Airport Road Hospital&nbsp;| Abu Dhabi | United Arab Emirates</p><br> <b>MAIN PURPOSE OF JOB</b> <br><p>To provide comprehensive and professional administrative support to the Physician Clinics that will enable the nursing and medical employees to focus on quality clinical care</p><br> <br><br><b>KEY RESPONSIBILITY AREAS</b> <br><p>1. To provide administration support to Clinic Physicians</p><br> <p>2. To provide patient administration support in the Outpatient setting</p><br> <p>3. To ensure that clinical and non-clinical stock is sufficient and effectively controlled</p><br> <p>4. To actively promote patient satisfaction</p><br> <p>5. Ensure that the medical insurance information of patients is up to date and correct</p><br> <br><br><b>REQUIRED EDUCATION</b> <br><p>Esential: High School Diploma or equivalent (Grade 12)</p><br> <p>Desired: Secretarial Diploma</p><br> <br><br><b>REQUIRED EXPERIENCE</b> <br><p>Essential: At least 1 year experience in an administrative or similar position in a healthcare setting</p><br> <p>Desired: Experience in an administrative or similar position in the Healthcare industry</p><br> <br><br><b>REQUIRED JOB SKILLS AND KNOWLEDGE</b> <br><ul><li>Basic medical terminology </li><li>Computer literacy and proficiency in MS Office applications </li><li>Demonstrate knowledge of patient care support procedures </li><li>Insurance claim procedures </li><li>Stock control principles and management </li><li>Verbal and written communication skills in English </li></ul><br><br><p>All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the Mediclinic Middle East Family</p><br> </div>

elseco is a high technology specialty insurance underwriting agency and Lloyd’s Coverholder.<br>elseco underwrites on behalf of circa 50 insurance and reinsurance companies including Lloyd’s syndicates. elseco is headquartered in the Dubai International Financial Centre (Dubai, UAE) and is regulated by the Dubai Financial Services Authority. The company employs around 120 professionals with regulated offices in London and Washington DC.<br>The company was founded two decades ago launching Space insurance and has since diversified into Aviation, Accident & Health and Energy insurance. <br>At the cornerstone of elseco’s latest evolution is the technology “Platform” development namely “ATOM”. It sits at the very core of the company and is seen as business critical to the company’s future success and growth plans.<br>JOB PURPOSE/MANDATE:The Administration & Office Supervisor will ensure the smooth and efficient operation of the office by overseeing facilities, workplace services, vendor coordination, and administrative activities while maintaining a professional and welcoming environment for employees and visitors. Reporting to the Operations & Brand Director, the role will provide administrative and operational support across the business, assist with company communications, branding initiatives, social media coordination, and public relations activities. The role will also work closely with the HR team on employee administration matters, including visa processes, employee engagement initiatives, and company events. In addition, the incumbent will support the organisation of internal and external events, company communications, and other projects as business needs evolve.<br>RESPONSIBILITIES: Office Administration & Operations Provide administrative support across a wide range of office and operational activities. Monitor and update company expenses through the daily use of an Excel spreadsheet and support in building the yearly budget for administration and office expenses. Ensure that the elseco Administration files and records are updated and well maintained. Greet staff and visitors upon arrival, ensuring a professional and welcoming environment. Maintain an organised and well-stocked office (elseco and ATOM), replenishing supplies for employees and visitors. Coordinate and support the Leadership Team with visitor arrangements, ensuring meeting rooms are prepared and refreshments are provided. Answer the company mainline phone and direct calls and messages appropriately. Prepare travel arrangements for the Leadership Team and employees as required. Coordinate with IT and Building Management (CPT & Gate Avenue) regarding office access, passes, and facilities requirements for employees and visitors. Oversee office facilities, including maintenance, cleaning, office equipment, plants, fire safety contracts, and other workplace services. Conduct vendor comparisons, obtain quotations, negotiate rates, and coordinate service providers for office and business needs. Arrange office permits, deliveries, parking access, maintenance visits, and other office-related requirements. Order and manage corporate merchandise, business cards, access cards, and other office materials. Manage loyalty and reward programmes (e.g., Business Skywards) for staff. Support the annual office budget process and monitor office-related expenditure. <br>Communications, Branding & Social Media Support the Operations & Brand Director in coordinating internal and external communications. Assist with the preparation and distribution of company announcements, newsletters, and employee communications. Coordinate updates for the company's social media platforms, ensuring content is accurate, timely, and aligned with company branding guidelines. Assist with the coordination of marketing materials, promotional items, and branding initiatives. Support public relations activities and liaise with external suppliers, agencies, and partners as required. Help maintain brand consistency across company communications and events. <br>HR Administration Work closely with the HR team on employee administration matters. Coordinate visa applications, renewals, cancellations, and non-sponsored card applications, and maintain the DIFC Portal under HR guidance. Support onboarding and offboarding administration activities in coordination with HR. Assist HR with employee engagement initiatives, learning and development activities, and wellbeing programmes. Coordinate and organise company events, employee celebrations, team-building activities, and internal functions in collaboration with HR and the Operations & Brand Director. General Perform other ad-hoc administration, communications, branding, and operational duties as required by the Operations & Brand Director, HR Team, or Leadership Team.<br>KNOWLEDGE AND SKILLS: University Degree required. Excel, Word and Power Point proficiency. Position Dubai based, so requirement to live in Dubai.6-8 years of Office coordination experience and a proven track record of high professionalism, and ability to get jobs done efficiently. Exposure to social media management, communications, branding, or marketing activities would be advantageous. Excellent communication skills, written and verbal English, highly presentable and smart manners. Meticulous, hardworking ethic, attention to detail, positive can-do attitude, displaying strong mental agility. Professional approach, self-motivated and takes initiatives to find solutions. Develop and maintain excellent relationship with all elseco staff. Ability to learn and understand new technologies.

elseco is a high technology specialty insurance underwriting agency and Lloyd’s Coverholder.<br>elseco underwrites on behalf of circa 50 insurance and reinsurance companies including Lloyd’s syndicates. elseco is headquartered in the Dubai International Financial Centre (Dubai, UAE) and is regulated by the Dubai Financial Services Authority. The company employs around 120 professionals with regulated offices in London and Washington DC.<br>The company was founded two decades ago launching Space insurance and has since diversified into Aviation, Accident & Health and Energy insurance. <br>At the cornerstone of elseco’s latest evolution is the technology “Platform” development namely “ATOM”. It sits at the very core of the company and is seen as business critical to the company’s future success and growth plans.<br>JOB PURPOSE/MANDATE:The Administration & Office Supervisor will ensure the smooth and efficient operation of the office by overseeing facilities, workplace services, vendor coordination, and administrative activities while maintaining a professional and welcoming environment for employees and visitors. Reporting to the Operations & Brand Director, the role will provide administrative and operational support across the business, assist with company communications, branding initiatives, social media coordination, and public relations activities. The role will also work closely with the HR team on employee administration matters, including visa processes, employee engagement initiatives, and company events. In addition, the incumbent will support the organisation of internal and external events, company communications, and other projects as business needs evolve.<br>RESPONSIBILITIES: Office Administration & Operations Provide administrative support across a wide range of office and operational activities. Monitor and update company expenses through the daily use of an Excel spreadsheet and support in building the yearly budget for administration and office expenses. Ensure that the elseco Administration files and records are updated and well maintained. Greet staff and visitors upon arrival, ensuring a professional and welcoming environment. Maintain an organised and well-stocked office (elseco and ATOM), replenishing supplies for employees and visitors. Coordinate and support the Leadership Team with visitor arrangements, ensuring meeting rooms are prepared and refreshments are provided. Answer the company mainline phone and direct calls and messages appropriately. Prepare travel arrangements for the Leadership Team and employees as required. Coordinate with IT and Building Management (CPT & Gate Avenue) regarding office access, passes, and facilities requirements for employees and visitors. Oversee office facilities, including maintenance, cleaning, office equipment, plants, fire safety contracts, and other workplace services. Conduct vendor comparisons, obtain quotations, negotiate rates, and coordinate service providers for office and business needs. Arrange office permits, deliveries, parking access, maintenance visits, and other office-related requirements. Order and manage corporate merchandise, business cards, access cards, and other office materials. Manage loyalty and reward programmes (e.g., Business Skywards) for staff. Support the annual office budget process and monitor office-related expenditure. <br>Communications, Branding & Social Media Support the Operations & Brand Director in coordinating internal and external communications. Assist with the preparation and distribution of company announcements, newsletters, and employee communications. Coordinate updates for the company's social media platforms, ensuring content is accurate, timely, and aligned with company branding guidelines. Assist with the coordination of marketing materials, promotional items, and branding initiatives. Support public relations activities and liaise with external suppliers, agencies, and partners as required. Help maintain brand consistency across company communications and events. <br>HR Administration Work closely with the HR team on employee administration matters. Coordinate visa applications, renewals, cancellations, and non-sponsored card applications, and maintain the DIFC Portal under HR guidance. Support onboarding and offboarding administration activities in coordination with HR. Assist HR with employee engagement initiatives, learning and development activities, and wellbeing programmes. Coordinate and organise company events, employee celebrations, team-building activities, and internal functions in collaboration with HR and the Operations & Brand Director. General Perform other ad-hoc administration, communications, branding, and operational duties as required by the Operations & Brand Director, HR Team, or Leadership Team.<br>KNOWLEDGE AND SKILLS: University Degree required. Excel, Word and Power Point proficiency. Position Dubai based, so requirement to live in Dubai.6-8 years of Office coordination experience and a proven track record of high professionalism, and ability to get jobs done efficiently. Exposure to social media management, communications, branding, or marketing activities would be advantageous. Excellent communication skills, written and verbal English, highly presentable and smart manners. Meticulous, hardworking ethic, attention to detail, positive can-do attitude, displaying strong mental agility. Professional approach, self-motivated and takes initiatives to find solutions. Develop and maintain excellent relationship with all elseco staff. Ability to learn and understand new technologies.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Wood is currently recruiting for an experienced PMC Contracts Manager role for ADNOC offshore client to join us and make an impact within our Oil, Gas &amp; New Energies business. Due to the nature of the projects and client expectation, the position will be based full time at Abu Dhabi office.</p><br><p><strong>The Role:</strong></p><br><p>The PMC Contracts Manager shall be responsible for contract management across for 2, already awarded, major EPC projects, ensuring robust and effective post‑award contract administration.<br> The role requires a highly experienced professional capable of safeguarding contractual entitlements, managing claims, and providing leadership across multi‑disciplinary project teams in alignment with applicable policies, procedures, and contractual frameworks.&nbsp;&nbsp;</p><br><p><strong>Our Clients and Projects&nbsp;</strong></p><br><p><strong>Designing the future. Transforming the world</strong></p><br><p>Wood's Oil, Gas &amp; New Energies business is built on a strong legacy of delivering large and complex projects for national and international energy companies across the globe. We have experienced teams, a proven delivery model and a strong reputation.</p><br><p>We are the market-leading provider of integrated and innovative solutions that challenge the status-quo in the oil and gas upstream and midstream, onshore and offshore, gas to liquids and decarbonization and electrification markets. We pride ourselves in steady and predictable delivery, setting our sights on an exciting growth trajectory.&nbsp;</p><br><p>Energy security, transition and supply have never been more important. You, our enabling teams, are at the very forefront of transformative projects that are providing sustainable power to generations to come. We are the ones to bring low-carbon concepts to reality.</p><br><p><strong>What we can offer</strong></p><br><ul> <li><strong>Meaningful and interesting projects</strong>: Delivered to high profile clients across the Energy Sector</li> <li><strong>Commitment to Diversity and Inclusion</strong>: We are an organization actively committed to diversity and inclusion across our business&nbsp;</li> <li><strong>Competitive renumeration package:</strong> With regular reviews to ensure we are rewarding at the right level in line with the market&nbsp;</li> <li><strong>Medical Insurance: </strong>Ensures inpatient, and outpatient medical care is available should you require treatment</li> <li><strong>Group Life and Personal Accident Insurance:</strong> The company provides Life Assurance cover&nbsp;<br> End of Service Gratuity: In line with UAE Labor Law, all employees are eligible for an End of Service benefit</li> <li><strong>The Employee Share Plan:</strong> Gives you the opportunity to purchase Wood shares and receive a match from the company</li> <li><strong>Long Service Award:</strong> Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ services of our employees at 5-year service milestones</li> <li><strong>Commitment to continued professional development:</strong> Development plans that are tailored to your individual needs and interests&nbsp;</li> <li><strong>Global connections:</strong> Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession&nbsp;</li> <li><strong>Energy Transition Academy: </strong>Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems – delivered by experts in their field</li></ul><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy &amp; Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement&nbsp;</b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Construction Director is to lead the effort to manage and control the delivery of the infrastructure activities of the Contractor and Specialist Subcontractors throughout the construction phase of the project and monitor the performance of the Construction supervision Consultant with regard to inspection and sign off of the works completed by Contractor and interfere where issues arise to ensure a suitable conclusion.</p><br><br><p>Hill International, with more than 4,300+ professionals in over 100 offices worldwide, provides program management, project management, construction management, project management oversight, advisory, facilities management, and other consulting services to clients in a variety of market sectors. Engineering News-Record magazine recently ranked Hill as one of the largest program management firms in the world. For more information on Hill, please visit our website at&nbsp;www.hillintl.com.</p><br><p>Hill is exclusively a program, project, and construction management provider, meaning we have one focus as a company: protecting client interests. Free of any potential conflicts, our entire business is geared towards helping clients achieve their desired outcomes. We are dedicated to exceeding expectations throughout the entire construction project lifecycle and adapt to the needs of each assignment to develop tailored approaches and solutions to meet those needs.</p><br><p>Hill is a GISI Consulting Group company, part of the Global Infrastructure Solutions, Inc. (GISI) family of companies. Learn more about GISI Consulting Group at&nbsp;www.gisiconsulting.com.</p><br><p><b>Hill International is an Equal Opportunity Employer/Veteran/Disabled</b><br><u>Note</u>:&nbsp;<i>This job description is intended to provide an indication of the nature and levels of work, knowledge, skills, abilities and other essential functions to be carried out as part of fulfilling the role mentioned in the job title. Various other duties as required.</i></p><br><br>Responsibilities:<br><ul><li>Monitor the Infrastructure works throughout the construction process.</li><li>Monitor the performance of the Supervision Consultant and Contractor.</li><li>Verify the reported progress in the various status reports with regard to Infrastructure activities.</li><li>Monitor the technical submittal and approval process.</li><li>Identify improvements that can be achieved with regard to sequencing and progress on the project by all parties during construction.</li><li>Monitor Inspection process and identify improvements where possible.</li><li>Monitor QHSE performance and identify and address deviations of performance.</li><li>Coordinate and manage the relationship with the local authorities.</li><li>Informs themselves of the relevant Quality, Environmental, Safety and Occupational Health Policies, Manuals and Procedures in place within Hill International, and ensures continued compliance with these requirements while employed by Hill.</li><li>Perform other duties as assigned by the line manager/supervisor.</li></ul><br>Qualifications:<br><ul><li>Bachelor's degree preferably in Civil engineering.</li><li>Minimum 20 years’ experience in Construction of Infrastructure projects, with extensive experience in dealing with local authorities in Abu Dhabi (minimum 5 years).</li><li>Experience dealing with subcontracts and subcontractors.</li><li>Have a proven track record as a Construction Manager on any related projects with large MEP Infrastructure scopes.</li><li>Required to have a strong technical background in MEP projects and should have at least 2 full life cycle project experience working on a Project Management team.</li><li>Management of Inspections, Mockups, Prototypes, samples, and quality benchmarking.</li><li>Progressive verification of the works to Contract specifications, Drawings, and approved mock-ups.</li><li>Management of construction submittal and RFI review and responses process.</li><li>Review Main Contractors reports (daily / weekly/ monthly), technical and Progress.</li><li>Proposing a method of construction to support the Main Contractor.</li><li>Familiar will local authority's requirements and procedures.</li><li>Background working on commercial, residential and/or industrial construction projects with big landscaping areas.</li></ul> </div>

<p>We envisage success in this role to include: Organization & Multitasking: Proven ability to manage multiple tasks, prioritize competing deadlines, and adapt to changing business needs. Technical Skills: Advanced proficiency in Microsoft 365 (Word, Excel, Outlook, and PowerPoint) and Google Workspace (Docs, Sheets, Forms, Drive, and Calendar). Communication: Excellent verbal and written communication skills with experience managing correspondence and collaborating effectively across teams. Problem Solving: Skilled at resolving office-related issues, including equipment malfunctions, scheduling conflicts, and day-to-day operational challenges. Financial & HR basics: Knowledge of petty cash management, invoice processing, expense tracking, basic bookkeeping, and employee onboarding support Administrative Support: Experience in answering and directing phone calls, managing emails, handling incoming and outgoing mail, and preparing office correspondence and memos. Administrative Management: Coordinate reception operations and managed driver schedules, assignments, and transportation logistics. Office Management: Manage office supplies, coordinated maintenance of office equipment and facilities, and ensured a well-organized workplace. Scheduling & Meeting Coordination: Organize meetings, booked venues, prepared agendas, coordinated logistics, and supported project-specific administrative requirements. Documentation & Records Management: Maintain company databases, managed document control, tracked expenses, and ensured records were accurate, organized, and compliant with company policies.</p><p>To be successful in this role, we envision that you will bring at least 5 years of administrative experience in UAE within a fast-paced professional services environment Bachelor's degree in Business Administration, Office Management, or a related field. Minimum of 5 years' experience in an administrative or office management role, preferably within an engineering consultancy, construction, architecture, or professional services environment. Advanced proficiency in Microsoft 365 (Word, Excel, Outlook, PowerPoint) and Google Workspace. Excellent written and verbal communication skills in English. Strong organisational, multitasking, and time management skills with exceptional attention to detail. Proven ability to handle confidential information with professionalism and discretion. Experience supporting office operations, document control, meeting coordination, and basic finance and HR administration. A professional, approachable, and customer-focused attitude with excellent interpersonal skills.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Must be able to perform Independent inspections to ASME code requirements and monitor the colleagues work, Verify and provide solutions to &nbsp;ASME/NB &nbsp;clients. Reporting to their respective project coordinators, and/or project managers in execution of the task assigned.</p><br><ul> <li>Must be able to train others and authorize competencies based on their experience and knowledge.</li> <li>Shall be able to mentor colleagues and other Engineers who ever requires any additional trainings.</li> <li>Must be able to prepare, review, approve and edit the job-related procedures, internal dept. procedures and Checklists, both ASME and National Board procedures &nbsp;. Shall be able to lead a team of AIs and act as mentor for surveyors.</li> <li>If required, he/she participates in site project meetings, discuss fabrication and construction matters related to ASME with the client and/or contractors, vendors, suppliers.</li> <li>Must be able to review procedures, reports, method statements, and other documents related to his/her scope of responsibilities. If required, ask supports from Project Manager/Coordinator, or from Service Lead /Head of Section/Technical Manager. Ensure that inspection reports are submitted within the time frame given and agreed with the client, and are written as prescribed in DNV Guidelines in Preparing Inspection reports with required attachments and other required documentation, must be able to provide solutions to quality issues within his/her scope of responsibility, Maintain good working relationship with the client, colleagues. Must be at all times a team player and always act diligently and seriously in covering the field work and the reporting must be able to deliver/present in Shared Knowledge sessions, Departmental meetings, send Technical bulletins, follow the guidelines of DNV&nbsp; systems.</li> <li>Networks with professionals in DNV&nbsp; and professional forums to build and share competence.</li> <li>Able to handle complex technical and commercial issues.</li> <li>Able to lead&nbsp;learning activities (trainer, tutor, course instructor)</li> <li>The person in this position needs to routinely move about (including ascending/descending) a site facility, remote location, etc. while performing visual inspections of ASME/NB boilers and pressure vessels, review NDE reports and calculations.</li> <li>Consistently works in outside weather conditions that may be in frigid or hot temperatures.</li> <li>Willing to travel.</li> <li>Physically fit to perform inspections in extreme weather conditions.</li></ul><br> <b>About&nbsp;Energy Systems</b><br>We help customers navigate the complex transition to a decarbonized and more sustainable energy future. We do this by assuring that energy systems work safely and effectively, using solutions that are increasingly digital. We also help industries and governments to navigate the many complex, interrelated transitions taking place globally and regionally, in the energy industry. </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.<br>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Purpose:</p><p>To ensure accurate, timely and compliant processing of warranty claims, maximizing warranty recovery while maintaining manufacturer's standards and supporting organizations profitability</p><p>Key Responsibilities:</p><ul><li><p>Review repair orders for warranty eligibility</p></li><li><p>Verify the accuracy and completeness of supporting warranty documents</p></li><li><p>Coordinate with manufacturer for the prior approval as and when required</p></li><li><p>Prepare the technical failure reports as per the OEM warranty format</p></li><li><p>Prepare, submit and monitor warranty claims through manufacturer’s warranty portal</p></li><li><p>Ensure the claims comply with OEM policy</p></li><li><p>Follow up on return/rejected warranty claims and resubmit with necessary corrective actions.</p></li><li><p>Maintain all warranty records for audit purposes.</p></li><li><p>Ensure proper storage of warranty failed parts with proper tags on it</p></li><li><p>Follow up payments/credit notes with manufacturer against the approved claims and keep all the financial records</p></li><li><p>Review Warranty WIP job cards frequently and coordinate with workshop team to clear it in timebound manner</p></li><li><p>Scrap the warranty parts as per the manufacturer guidelines</p></li><li><p>Prepare warranty reports and submit to warranty manager</p></li><li><p>Identify repeat /recuring complaints and report to manufacturer for corrective action.</p></li><li><p>Coordinate with workshop supervisor/Technical team</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Minimum of 3 years of experience in warranty administration or a similar role, showcasing a proven track record of handling warranty claims effectively..</p></li><li><p>Experience in the automotive or electronics industries, providing relevant insights into specific warranty challenges and requirements.</p></li></ul><p></p></section>

Sun Management Group (Reanda UAE) is a leading audit, tax, and business advisory group headquartered in Dubai, with offices in Sharjah, Hamriyah Free Zone, and DMCC. We are the exclusive member of the Reanda International Network in UAE, one of the world’s top 30 global networks of independent accounting and advisory firms. Our diverse team of 75+ professionals serves a wide array of industries, offering excellence in assurance, tax, compliance, and advisory services. <br>We are looking for Front Desk Executive / Administrative Executive to perform a variety of administrative tasks. Duties include providing support to our managers and employees, assisting in daily office needs, and managing our company’s general administrative activities. Responsibilities:Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Ensure the reception area is tidy and presentable, with all necessary stationery and material Provide basic and accurate information in-person and via phone/email Receive, sort and distribute daily mail/deliveries Order front office supplies and keep inventory of stock Update calendars and schedule meetings Arrange travel and accommodations, and prepare vouchers Keep updated records of office expenses and costs Perform other clerical receptionist duties, such as filing and photocopying. Raising draft invoices once proposals/engagements are approved and request approval of the draft invoices. Liaise with executives to handle requests and queries from senior managers. Develop and update administrative systems to make them more efficient. Resolve administrative problems. Maintain up-to-date employee holiday records. Preparing Proposals and Engagements. Follow-up emails for documents as per the accounting and audit list. Meeting invites or attending clients for completing signature formalities at our office Preparing the Liquidation notice/advertisement in the newspaper/ Collecting the scanned copy and hardcopy and arranging them for review and approval. Requirements:UAE experience of 2–3 years as a Front Desk Executive / Administrative Executive ·Proficiency in Microsoft Office Professional attitude and appearance. Ability to be resourceful and proactive when issues arise Multitasking and time-management skills, with the ability to prioritize tasks Customer service attitude Excellent written and verbal communication skills. Remuneration will be competitive and based on experience. UAE residence visa, medical insurance shall be provided. Interested applicants, please send your CV to indira@sundubai.net If you know someone who is fit for this position, please share the link with them or tag her on comments

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Operations Supervisor based in United Arab Emirates.<br><br>This is a remote operations leadership role focused on scaling and maintaining a high-performing distributed workforce. You will work closely with the Operations Manager to translate broader objectives into effective day-to-day execution. Your focus will include workforce planning, attendance, quality assurance, coaching, onboarding, and operational administration. You will help grow the operation toward a target of 100 active agents while maintaining consistent performance and reliability. The role suits a hands-on operational leader who is comfortable managing people, monitoring performance, and addressing issues quickly. Strong organization, accountability, and attention to detail will be essential to keeping the operation running smoothly as it expands.<br><br>Accountabilities<br><br>Work closely with the Operations Manager to execute daily operational priorities and ensure activities remain aligned with broader business objectives. Manage and maintain an accurate roster of active agents, applying established policies to identify inactive agents and coordinate timely replacements. Monitor agent attendance and schedules to ensure team members consistently complete their required 8-hour daily shifts. Conduct daily test calls and quality checks to verify that agents meet established quality standards and operational expectations. Provide timely, constructive coaching and follow-up when quality issues, complaints, or performance concerns arise. Support workforce growth and capacity planning with the objective of building and maintaining a team of up to 100 active agents. Manage onboarding and compliance activities by reviewing required documentation, communicating status updates, and maintaining organized records. Calculate, prepare, and submit the operation’s monthly minutes-based invoice accurately and on time. Track operational performance, identify gaps, and take appropriate corrective action to maintain productivity, quality, and workforce stability.<br><br>Requirements<br><br>Demonstrated experience in operations, workforce management, team supervision, customer support, or a related operational environment. Strong ability to manage distributed or remote teams while maintaining accountability for attendance, productivity, and quality. Experience monitoring performance against defined standards and providing constructive coaching when issues arise. Strong organizational skills with the ability to maintain accurate rosters, schedules, documentation, and operational records. Comfortable working with spreadsheets, databases, operational tracking systems, and basic financial or invoicing information. Strong attention to detail and the ability to identify discrepancies, follow established procedures, and maintain accurate records. Effective written and verbal communication skills, with the ability to communicate clearly with agents, managers, and clients. Proactive and hands-on approach to problem-solving, with the ability to respond quickly to operational issues. Ability to work independently in a remote environment while collaborating closely with operational leadership. Results-oriented mindset with a strong focus on team growth, quality, attendance, and consistent execution.<br><br>Benefits<br><br>Base salary: $200 per month. Performance-based bonus: 1% of the operation’s total gross monthly invoice. Bonus eligibility: The performance bonus becomes available once more than 20 active agents are maintained while completing their required 8-hour shifts. Growth-based earning potential: Compensation increases as the size and gross invoice value of the operation grows. Target earning example: At 100 active agents, the minimum gross monthly invoice is approximately $84,400, generating a minimum $844 performance bonus. Expected minimum monthly compensation at 100 active agents: $1,044, consisting of the $200 base salary plus the $844 minimum performance bonus. Remote work: Operate and manage the workforce remotely. Leadership opportunity: Take ownership of workforce growth, operational performance, quality, and team development.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>JOB TITLE</strong><br>Store Manager | Emirati Talent | MAF Retail | Supermarket (Express) UAE<br><strong>ROLE SUMMARY</strong><br>The Store Manager – Supermarket is responsible for ensuring exceptional service delivery and efficient day-to-day operations within the assigned supermarket. The role drives sales growth, maximizes profitability, ensures optimal stock availability and management, enhances customer satisfaction, and supports sustainable business growth. Additionally, the Store Manager oversees operational performance, identifies improvement opportunities, and implements effective action plans to achieve business<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Implement supermarket strategies, policies, and operational plans in alignment with MAF Retail objectives, collaborating closely with Head Office and Corporate teams.</li><li>Drive commercial performance through analysis of sales, profitability, and operational metrics, while identifying opportunities to enhance revenue and optimize costs.</li><li>Ensure effective merchandise and inventory management, including stock availability, pricing consistency, waste reduction, and minimization of shrinkage.</li><li>Partner with Merchandising and Department Heads to maintain attractive product displays, efficient stock replenishment, and timely delivery of merchandise.</li><li>Oversee supermarket service functions, including asset maintenance, hygiene, health &amp; safety compliance, and adherence to customer service standards.</li><li>Lead and develop the supermarket team by setting performance objectives, providing feedback, coaching, and supporting talent development initiatives.</li><li>Identify training and manpower requirements, coordinate learning initiatives, and implement on-the-job training to build team capabilities.</li><li>Ensure compliance with MAF Retail’s corporate policies, operational procedures, and continuous improvement initiatives to support sustainable business growth.</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>Achieve strong financial performance including turnover, net profit, margins, and transaction growth.</li><li>Minimize waste and shrinkage while ensuring effective inventory control and product availability.</li><li>Maintain high standards of merchandising, stock quality, and overall product availability.</li><li>Drive customer satisfaction, operational health index (OHI) results, and service excellence.</li><li>Ensure compliance with hygiene, safety, and security standards across all supermarket operations.</li><li>Develop human capital through effective leadership, coaching, training, and retention strategies, supported by strong communication, negotiation, and problem-solving skills.</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul><br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids’ Club.</p><br><br>Job Description<br><br><ul><li>Lead the daily Guest Relations and Fairmont Gold Lounge operations.</li><li>Ensure seamless guest experiences from pre-arrival through post-departure.</li><li>Oversee all VIP, Fairmont Gold, ALL members and repeat guest recognition.</li><li>Review arrivals, departures, in-house guests, celebrations and Handle With Care guests daily.</li><li>Ensure Fairmont Gold Lounge operates in accordance with Fairmont Brand Standards.</li><li>Monitor lounge presentation, food &amp; beverage offerings, cleanliness and ambience.</li><li>Coordinate personalized amenities, welcome letters and special occasions.</li><li>Lead guest recovery and service recovery initiatives following the Own It and Guest Recovery framework.</li><li>Personally handle complex guest concerns and ensure timely follow-up until closure.</li><li>Conduct root cause analysis of recurring guest complaints and implement corrective actions.</li><li>Drive LQA, TrustYou, guest satisfaction and quality initiatives.</li><li>Review guest feedback trends and share action plans with department heads.</li><li>Conduct daily lobby, public area and Fairmont Gold inspections.</li><li>Lead and coach the Guest Relations and Fairmont Gold teams through daily briefings and one-to-one coaching.</li><li>Support recruitment, onboarding, training, performance management and succession planning.</li><li>Drive ALL – Accor Live Limitless enrolments and member’s recognition.</li><li>Promote upselling opportunities and support Rooms revenue initiatives.</li><li>Maintain accurate guest profiles in Opera Cloud and ensure guest preferences are updated.</li><li>Monitor ALICE/Royal Service guest requests and ensure timely completion.</li><li>Coordinate closely with Front Office, Housekeeping, Engineering, Concierge, Security, Royal Service and Food &amp; Beverage.</li><li>Support emergency response and Manager on Duty responsibilities when assigned.</li><li>Ensure compliance with hotel policies, cash handling procedures and key control.</li><li>Promote health, safety, HACCP and security standards.</li><li>Prepare operational reports, guest recovery summaries and quality analysis.</li><li>Develop innovative guest experience initiatives aligned with Fairmont's 'Make Special Happen' philosophy.</li><li>Perform any additional duties assigned by hotel management.</li></ul><br>Qualifications<br><br><ul><li>Passion for guest service</li><li>Excellent written and verbal communication, interpersonal and leadership skills.</li><li>Highly organized, results-oriented with the ability to be flexible and work well under pressure.</li><li>Strong interpersonal and problem solving abilities.</li><li>Highly responsible &amp; reliable.</li><li>Fluency in English, secondary language preferred.</li><li>Minimum of 2&nbsp;years previous proven managerial&nbsp;position or equivalent in a customer service industry.</li><li>Must have the ability to handle a multitude of tasks and Guest requests.</li><li>Computer proficiency in a Windows environment (Word, Excel, PowerPoint).</li><li>Knowledge of Opera Cloud&nbsp;Property Management System an asset.</li><li>Ability to work cohesively with fellow heartists as part of a team.</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times.</li></ul> </div>

Job Title: Project Manager — IT / Digital Delivery Location: Dubai, UAE<br>ROLE SUMMARY:We are looking for an experienced Project Manager to lead the end-to-end delivery of technology and digital projects. You will act as the bridge between business stakeholders and technical teams — translating business objectives into deliverable plans, running the Agile ceremonies that keep delivery moving, removing impediments, and holding delivery to scope, schedule, budget, and quality commitments. You will provide regular, clear and credible reporting to senior and executive management, and manage risks, issues, dependencies, and third-party vendors across the project lifecycle. Working knowledge of trading and capital markets is essential for this role.<br>KEY RESPONSIBILITIES:Project Delivery & Governance* Own project delivery end to end — initiation, planning, execution, monitoring, control and closure — for one or more concurrent technology projects.* Define the project charter: scope, objectives, deliverables, success criteria, assumptions, constraints and governance model.* Build and maintain integrated project plans, roadmaps, milestone schedules, dependency maps and critical path analysis.* Manage project budgets: cost estimation, forecasting, actuals tracking, variance analysis, purchase orders and invoice validation.* Manage resource plans and capacity across internal teams, contractors and vendors.* Operate formal change control — assess and document the impact of scope changes on cost, schedule, quality and risk, and secure the appropriate approvals.* Ensure compliance with PMO standards, SDLC governance, information-security requirements, internal audit and applicable regulatory obligations.* Maintain complete and auditable project documentation and artefacts. Risk, Issue & Dependency Management* Maintain and actively work the RAID log (risks, assumptions, issues, dependencies).* Identify risks early, quantify impact and probability, define mitigation and contingency plans, and assign clear ownership.* Resolve issues at the lowest effective level and escalate promptly and factually when resolution is beyond the project's authority.* Manage cross-project and cross-team dependencies, including infrastructure, security, data, operations and external parties. Stakeholder Management & Communication* Act as the primary point of contact for business stakeholders throughout the project lifecycle.* Work with business stakeholders, business analysts and product owners to elicit, challenge and prioritise requirements, and confirm that the delivered solution meets the stated business need.* Chair steering committees and project boards; prepare and present decision papers and options analyses.* Provide regular, accurate status reporting to upper management and executives — progress against plan, budget position, risks, issues, decisions required and forecast completion.* Build and maintain executive dashboards and reporting packs; tailor the level of detail to the audience.* Manage expectations and negotiate trade-offs across scope, time, cost and quality with credibility and transparency.* Manage vendors and third parties: statements of work, deliverable acceptance, service levels, performance reviews and commercial escalation. Agile Delivery* Facilitate Agile ceremonies with the delivery team: sprint planning, daily stand-ups, backlog refinement, sprint reviews and retrospectives.* Work with product owners to keep the backlog healthy — well-formed stories, clear acceptance criteria, correct prioritisation and readiness for sprint.* Track and report delivery metrics: velocity, burndown and burnup, cycle time, throughput, defect trends and release predictability.* Identify and remove impediments blocking the team; protect the team from unmanaged scope change and disruption.* Coach the team and the wider business on Agile practices, and operate hybrid Agile/waterfall approaches where the project or regulatory context requires it.* Drive continuous improvement from retrospective actions and lessons learned. Quality, Release & Transition* Coordinate test planning and execution across system, integration, performance, security and user acceptance testing.* Manage UAT with business stakeholders, including defect triage, prioritisation and sign-off.* Plan and coordinate releases: cutover plans, rollback plans, go/no-go criteria and production readiness reviews.* Manage business readiness — training, communications, process changes and organisational change impacts.* Ensure a clean transition to support operations, including documentation, handover and hypercare.* Run post-implementation reviews, capture lessons learned and track benefits realisation against the business case.<br>REQUIRED SKILLS & EXPERIENCE:* Minimum 8 years of project management experience delivering IT, software and digital projects end to end, including at least 3 years in an Agile delivery environment.* Proven track record of delivering multiple concurrent projects on time, within budget and to agreed quality standards.* Strong command of both Agile frameworks (Scrum, Kanban, SAFe) and traditional/hybrid delivery methodologies (waterfall, stage-gate).* Demonstrated ability to run Agile ceremonies effectively and coach teams in Agile practice.* Strong planning and scheduling skills including work breakdown structures, estimation techniques, dependency management and critical path analysis.* Budget, cost control, resource planning and vendor/contract management experience.* Rigorous risk, issue, dependency and change management discipline.* Excellent executive communication, reporting and presentation skills; able to distil complex technical detail into clear business language.* Strong stakeholder management, negotiation, influencing and conflict-resolution skills across all levels of an organisation.* Sufficient technical literacy to engage credibly with engineering teams — SDLC, APIs and integrations, cloud, web and mobile applications, data and reporting, testing, environments and release management — and to challenge estimates, designs and risk assessments.* Requirements and business-analysis fundamentals: process flows, user stories, acceptance criteria, traceability.* Hands-on proficiency with project and collaboration tooling such as Jira, Azure Dev Ops, Confluence, Microsoft Project, Smartsheet, Share Point and Power BI or equivalent reporting tools.* Advanced Microsoft Office skills, particularly Excel and Power Point for analysis and executive reporting.* Working knowledge of trading and capital markets is essential — including the trade lifecycle (order origination, routing, execution, clearing and settlement), market data, brokerage and exchange operations, post-trade processes, and the regulatory and compliance environment in which they operate.* Excellent written and verbal English communication skills.<br>PREFERRED / ADVANTAGEOUS:* Professional certification such as PMP, PRINCE2, PMI-ACP, Certified Scrum Master (CSM), Professional Scrum Master (PSM) or SAFe.* Arabic language proficiency (spoken and written) — preferred.* Experience delivering projects for an exchange, brokerage, bank, asset manager or fintech.* Experience managing regulatory, compliance-driven or audited technology programmes.* Experience managing systems integrators and offshore or distributed delivery teams.* Formal change-management training (for example Prosci / ADKAR).* Experience with ITIL service transition, or with programme-level or portfolio-level delivery.* Experience introducing or improving PMO processes, templates and delivery governance.<br>QUALIFICATIONS & EDUCATION:* Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration or a related discipline.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p><strong>Overview of the Role</strong></p><p>The <strong>Duty Manager – Hospitality</strong> is responsible for leading the day-to-day operations of the <strong>Marks &amp; Spencer Café</strong>, ensuring an exceptional customer experience while maintaining the highest standards of food quality, food safety, operational excellence, and team performance. The role oversees all aspects of café operations, including customer service, food preparation, inventory management, financial controls, and compliance with company and regulatory standards.</p><p>Working closely with the Store Manager and Food Operations teams, the Duty Manager drives sales, profitability, and operational efficiency while developing a high-performing team that delivers the premium hospitality experience synonymous with the M&amp;S brand.</p><p>Success in this role is measured through customer satisfaction, sales growth, food quality, food safety compliance, labour productivity, waste reduction, and achievement of operational KPIs.</p><p><strong>What You Will Do</strong></p><p><strong>Lead &amp; Develop the Café Team</strong></p><ul><li><p>Lead, motivate, coach, and inspire a high-performing Café team to consistently deliver exceptional customer service.</p></li><li><p>Create a positive and engaging working environment that promotes teamwork, accountability, and continuous improvement.</p></li><li><p>Conduct daily team briefings, one-to-one coaching sessions, and regular performance reviews.</p></li><li><p>Ensure colleagues are fully trained in food preparation, food safety, customer service, operational procedures, and M&amp;S brand standards.</p></li><li><p>Develop succession plans and support colleagues' learning and career development.</p></li></ul><p><strong>Manage Daily Café Operations</strong></p><ul><li><p>Oversee the day-to-day operation of the M&amp;S Café, ensuring smooth and efficient service throughout trading hours.</p></li><li><p>Manage opening and closing procedures, including cash reconciliation, safe counts, and operational checks.</p></li><li><p>Ensure staffing levels are planned effectively to meet customer demand and service standards.</p></li><li><p>Monitor service flow and take proactive action to improve customer experience during peak trading periods.</p></li><li><p>Maintain high standards of cleanliness, organization, and operational efficiency across all café areas.</p></li></ul><p><strong>Deliver an Exceptional Customer Experience</strong></p><ul><li><p>Lead by example in delivering warm, friendly, and professional customer service.</p></li><li><p>Resolve customer enquiries and complaints promptly, ensuring positive outcomes.</p></li><li><p>Build customer loyalty by creating memorable dining experiences.</p></li><li><p>Monitor customer feedback and implement improvements to enhance satisfaction.</p></li><li><p>Drive a culture of hospitality excellence throughout the Café team.</p></li></ul><p><strong>Food Safety, Quality &amp; Compliance</strong></p><ul><li><p>Ensure full compliance with M&amp;S Food Safety standards, HACCP, Municipality regulations, and Health &amp; Safety legislation.</p></li><li><p>Monitor food preparation, storage, temperature controls, and product quality throughout the day.</p></li><li><p>Ensure all food is prepared, displayed, and served in accordance with company standards.</p></li><li><p>Complete food safety audits, temperature records, cleaning schedules, and compliance documentation.</p></li><li><p>Promote a strong food safety culture across the Café operation.</p></li></ul><p><strong>Stock Management &amp; Inventory Control</strong></p><ul><li><p>Oversee ordering, receiving, and inventory management for all Café products.</p></li><li><p>Ensure effective stock rotation using FIFO principles and minimize food waste.</p></li><li><p>Monitor inventory levels and maintain optimum stock availability.</p></li><li><p>Conduct regular stock counts, inventory reconciliations, and variance investigations.</p></li><li><p>Manage supplier deliveries and ensure product quality standards are maintained.</p></li></ul><p><strong>Drive Sales &amp; Commercial Performance</strong></p><ul><li><p>Deliver café sales, profitability, and labor productivity targets.</p></li><li><p>Drive upselling, cross-selling, and promotional initiatives to maximize revenue.</p></li><li><p>Analyze sales trends and identify opportunities to improve commercial performance.</p></li><li><p>Support seasonal menu launches, promotions, and marketing campaigns.</p></li><li><p>Monitor food costs, waste, and operational expenses to improve profitability.</p></li></ul><p><strong>Financial &amp; Operational Controls</strong></p><ul><li><p>Manage daily cash handling, banking, and reconciliation procedures.</p></li><li><p>Monitor labor scheduling to maximize operational efficiency.</p></li><li><p>Ensure compliance with company financial controls and operational procedures.</p></li><li><p>Support budget management and cost control initiatives.</p></li><li><p>Maintain accurate operational and financial records.</p></li></ul><p><strong>Health, Safety &amp; Operational Excellence</strong></p><ul><li><p>Ensure a safe working environment for colleagues and customers.</p></li><li><p>Conduct regular Health &amp; Safety inspections and risk assessments.</p></li><li><p>Ensure all equipment is maintained and any faults are reported promptly.</p></li><li><p>Drive continuous improvement initiatives across café operations.</p></li><li><p>Ensure compliance with all Standard Operating Procedures (SOPs).</p></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Required Skills to be Successful</strong></p><ul><li><p>Strong leadership and people management skills.</p></li><li><p>Excellent hospitality and customer service skills.</p></li><li><p>Sound knowledge of food safety, HACCP, and food hygiene standards.</p></li><li><p>Strong commercial awareness and business acumen.</p></li><li><p>Experience in labor planning, food cost control, and waste management.</p></li><li><p>Excellent communication and stakeholder management skills.</p></li><li><p>Ability to analyze sales and operational data to drive performance.</p></li><li><p>Strong organizational and problem-solving abilities.</p></li><li><p>Ability to perform effectively in a fast-paced hospitality environment.</p></li><li><p>Proficiency in Microsoft Excel and POS systems.</p></li></ul><p><strong>What Qualifies You for the Role</strong></p><ul><li><p>Bachelor's Degree or Diploma in Hospitality Management, Hotel Management, Business Administration, or a related discipline (preferred).</p></li><li><p><strong>4–6 years' experience</strong> in Hospitality, Café, Restaurant, or Food Retail operations.</p></li><li><p>Minimum <strong>2 years' experience</strong> in a supervisory or management role.</p></li><li><p>Experience managing café or restaurant teams in a premium hospitality or food retail environment.</p></li><li><p>Strong knowledge of food preparation, food safety, HACCP, and Municipality regulations.</p></li><li><p>Proven experience in inventory management, food cost control, labour planning, and waste reduction.</p></li><li><p>Experience with POS systems, inventory management systems, and Microsoft Office applications.</p></li><li><p>Excellent communication skills in English (Arabic is an advantage).</p></li><li><p>Ability to work flexible shifts, weekends, evenings, and public holidays.</p></li></ul><p><strong>Key Competencies</strong></p><p><strong>Leadership &amp; People Management</strong></p><ul><li><p>Team Leadership</p></li><li><p>Coaching &amp; Development</p></li><li><p>Performance Management</p></li><li><p>Employee Engagement</p></li></ul><p><strong>Operational Excellence</strong></p><ul><li><p>Café Operations Management</p></li><li><p>Food Safety &amp; HACCP</p></li><li><p>Quality Assurance</p></li><li><p>Inventory &amp; Waste Management</p></li></ul><p><strong>Commercial Excellence</strong></p><ul><li><p>Sales Growth</p></li><li><p>Food Cost Management</p></li><li><p>Labor Productivity</p></li><li><p>Customer Experience Management</p></li></ul><p><strong>Personal Effectiveness</strong></p><ul><li><p>Customer Focus</p></li><li><p>Decision Making</p></li><li><p>Problem Solving</p></li><li><p>Accountability</p></li><li><p>Adaptability</p></li><li><p>Communication</p></li><li><p>Planning &amp; Organizing</p></li></ul><br><br></li></ul><p></p></section>