Assistant Manager Jobs in UAE

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Fairmont Bab Al Bahr is a five-star beachfront luxury hotel situated at the gateway of Abu Dhabi, offering stunning views of the iconic Sheikh Zayed Grand Mosque. The hotel features contemporary architecture combined with elegant interiors, delivering world-class hospitality and exceptional guest experiences. The property offers over 360 well-appointed guest rooms and suites, a variety of award-winning dining venues, extensive conference and event facilities, and premium leisure amenities including private beach access, swimming pools, and fitness facilities. It caters to business travelers, leisure guests, and large-scale corporate and social events. Fairmont Bab Al Bahr upholds international luxury standards while embracing the rich culture and heritage of the United Arab Emirates. The hotel is committed to excellence, innovation, sustainability, and delivering memorable experiences for both guests and colleagues.</p><br><br>Job Description<br><br><ul><li>Deliver exceptional and personalized service to guests, ensuring memorable dining experiences aligned with Fairmont’s Heartist philosophy.</li><li>Welcome and engage with guests, anticipate their needs, and handle feedback or concerns professionally and promptly.</li><li>Ensure consistent service standards are maintained throughout the restaurant operation.</li><li>Monitor guest satisfaction and implement improvements to enhance the overall dining experience.</li><li>Assist the Restaurant Manager in managing daily buffet operations, including breakfast, lunch, and dinner services.</li><li>Ensure smooth opening and closing procedures, including restaurant readiness, cleanliness, and service setup.</li><li>Monitor buffet presentation, food replenishment, hygiene standards, and overall guest flow.</li><li>Coordinate closely with the Culinary team to ensure timely replenishment and quality presentation of buffet items.</li><li>Supervise, coach, and motivate restaurant colleagues to deliver excellent service standards.</li><li>Conduct daily briefings, assign duties, and ensure proper staffing allocation according to business levels.</li><li>Support training and development of colleagues, promoting continuous improvement and professional growth.</li><li>Assist in performance management and provide constructive feedback to team members.</li><li>Support the Restaurant Manager in achieving departmental financial goals, including revenue targets and cost control.</li><li>Monitor operating supplies, inventory levels, and minimize wastage.</li><li>Ensure proper handling of billing procedures, cash handling, and POS operations.</li><li>Assist with scheduling, attendance monitoring, and administrative tasks as required.</li><li>Ensure compliance with hotel policies, safety regulations, and brand standards.</li><li>Maintain high standards of cleanliness, hygiene, and workplace safety.</li><li>Promote sustainable practices and support hotel environmental initiatives.</li><li>Work closely with Kitchen, Stewarding, Engineering, Housekeeping, and other departments to ensure seamless operations.</li><li>Maintain effective communication with management and colleagues.</li><li>Support hotel events, promotions, and special dining experiences when required.</li></ul><br>Qualifications<br><br><ul><li>Minimum 2–3 years of experience in a assistant managerial role within a luxury hotel or high-volume restaurant environment.</li><li>Strong knowledge of buffet operations and international dining concepts.</li><li>Excellent leadership, communication, and problem-solving skills.</li><li>Ability to work under pressure in a fast-paced hospitality environment.</li><li>Strong understanding of guest service standards and Food &amp; Beverage operations.</li><li>Knowledge of HACCP and food safety procedures.</li><li>Proficiency in English; additional languages are an advantage.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p><br> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p><br> <p><b>Overview Of The Role:</b></p><br> <p>The Assistant Manager-Internal Audit&nbsp;role is integral in ensuring the effectiveness and adequacy of internal controls within Al-Futtaim Group across various business segments. The auditor will execute audit assignments, assist in developing audit programs, and report findings in line with the group's policies and international auditing standards. Success in this role requires keen analytical capabilities, the ability to communicate effectively across organizational levels, and proficiency with audit and data analytics tools. The role also involves undertaking special assignments and fraud investigations as needed, providing vital insights and recommendations to support senior management and safeguard the group's assets and interests.</p><br> <p><b>What You Will Do:</b></p><br> <ul> <li>Assist the audit manager in developing the annual audit plan by assessing risk levels.</li> <li>Develop audit programs for each audit assignment prior to commencement, detailing risks, controls, and tests to be performed.</li> <li>Conduct internal audit assignments to evaluate the adequacy and effectiveness of internal controls and the quality of performance in carrying out responsibilities.</li> <li>Review the approval process to ensure compliance with group policies and delegations of authority.</li> <li>Ensure that group assets are protected.</li> <li>Document audit work in the Audit Management System to support findings.</li> <li>Prepare professional audit reports that communicate findings, analyses, appraisals, recommendations, and audit information.</li> <li>Update Audit Manager with key findings promptly.</li> <li>Discuss preliminary findings with concerned staff/management to highlight observations and obtain concurrence.</li> <li>Assist in preparing an executive summary for each engagement, alongside detailed reports and audit follow-up forms.</li> <li>Assist in preparing monthly summary reports for presentation to the Vice Chairman after review by the line manager/Group Director of Internal Audit.</li> <li>Support follow-up on the implementation of audit recommendations.</li> <li>Utilize computer-based audit techniques to extend audit coverage to a broader population, including software like Tableau and Power BI.</li> <li>Achieve high professional standards in audit performance, reports, and recommendations conforming with International Standards of Internal Auditing and group policies.</li> <li>Conduct consulting assignments requested by management to evaluate specific situations.</li> <li>Investigate frauds and misappropriations to identify loss/exposure, control weaknesses, responsible personnel, and preventive recommendations.</li> </ul> <p><b>Required Skills To Be Successful:</b></p><br> <ul> <li>Advanced understanding of internal auditing standards and practices.</li> <li>Proficiency in data analytics and audit management systems.</li> <li>Strong report writing and communication skills.</li> <li>Ability to conduct fraud investigations and special consulting assignments.</li> </ul> <p><b>What Qualifies You For The Role:</b></p><br> <ul> <li>Chartered Accountant certification (e.g., CPA, ACA) or ACCA, CIA with internal audit knowledge.</li> <li>Minimum 5 years of experience in the internal audit function, preferably within the automotive industry.</li> <li>Thorough knowledge of internal controls and internal auditing standards.</li> <li>Proficient in written and verbal communication, including report writing skills.</li> <li>Self-driven with the ability to effectively execute audit assignments with minimal supervision.</li> <li>Ability to effectively communicate and influence across organizational hierarchy.</li> <li>Proficiency in data analytics via spreadsheets and familiarity with ERP systems like SAP and Oracle.</li> <li>Desirable exposure to data analytics software (ACL) and audit management/documentation systems.</li> </ul> <p>We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.</p><br> <p>Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate <b>why</b> this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.</p><br> <p>As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.</p><br><p>For further information, and to apply, please visit our website via the “Apply” button below. </p><br><br> </div>

About Us<br> Yas Plaza Hotels by Aldar Hospitality is a dynamic collection of six international hotels located in the heart of Yas Island, Abu Dhabi. This vibrant destination offers a seamless blend of relaxation, indulgence, and recreation, making it the ultimate gateway to the Yas Island experience. <br>About the Job The Assistant Manager – Wellness & Recreation supports the day-to-day operations of the wellness and recreation facilities, ensuring a safe, engaging, and high-quality experience for guests and members. This role assists in overseeing recreational activities, spa, fitness, pool, and wellness services, while maintaining exceptional service standards, operational efficiency, and compliance with health and safety regulations. <br>About You Experience in a similar role, preferably in a 5-star international hotel. Strong health and fitness background Excellent communication and interpersonal skills. Comfortable working with a diverse team First-aid and CPR certified <br>Shape Your Career with Yas Plaza Hotels by IHGAt Yas Plaza Hotels, our people are at the heart of everything we do. Against the vibrant backdrop of Yas Island, you will be part of an inspiring environment where every day brings an opportunity to create meaningful guest experiences. By joining our culture of excellence, your passion for hospitality helps craft unforgettable moments and sets new standards for refined hospitality.<br>Equal Opportunity Statement Aldar is an equal opportunity employer. We celebrate all forms of diversity and remain committed to creating an inclusive and accessible environment for all applicants and employees. We will ensure that all candidates are provided reasonable accommodations to participate in the job application process, be considered for a range of critical job functions and receive other benefits and privileges of employment, ensuring equitable opportunities and accessibility for all. Please contact us to request accommodation. Your data will be treated confidentially.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Join</strong><strong>&nbsp;us at Accor,&nbsp;</strong><strong>where</strong><strong>&nbsp;life pulses&nbsp;</strong><strong>with</strong><strong>&nbsp;passion!</strong>​</p><br><p>As a&nbsp;pioneer&nbsp;in the art of&nbsp;responsible&nbsp;hospitality, the Accor Group&nbsp;gathers&nbsp;more&nbsp;than&nbsp;45 brands, 5,600&nbsp;hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.&nbsp;While&nbsp;each&nbsp;brand has&nbsp;its&nbsp;own&nbsp;personality,&nbsp;where&nbsp;you&nbsp;will&nbsp;be&nbsp;able to&nbsp;truly&nbsp;find&nbsp;yourself,&nbsp;they&nbsp;all&nbsp;share&nbsp;a&nbsp;common&nbsp;ambition: to&nbsp;keep&nbsp;innovating&nbsp;and&nbsp;challenging&nbsp;the&nbsp;status-quo.​</p><br><p>By&nbsp;joining&nbsp;us,&nbsp;you&nbsp;will&nbsp;become&nbsp;a&nbsp;Heartist®,&nbsp;because&nbsp;hospitality&nbsp;is, first and&nbsp;foremost, a&nbsp;work&nbsp;of&nbsp;heart.​</p><br><p>You&nbsp;will&nbsp;join&nbsp;a&nbsp;caring&nbsp;environment&nbsp;and a team&nbsp;where&nbsp;you&nbsp;can&nbsp;be&nbsp;all&nbsp;you&nbsp;are. You&nbsp;will&nbsp;be&nbsp;in a&nbsp;supportive&nbsp;place to&nbsp;grow, to&nbsp;fulfil&nbsp;yourself, to&nbsp;discover&nbsp;other&nbsp;professions and to&nbsp;pursue&nbsp;career&nbsp;opportunities, in&nbsp;your&nbsp;hotel&nbsp;or in&nbsp;other&nbsp;hospitality&nbsp;environments, in&nbsp;your&nbsp;country or&nbsp;anywhere&nbsp;in the world!​</p><br><p>You&nbsp;will&nbsp;enjoy&nbsp;exclusive&nbsp;benefits,&nbsp;specific&nbsp;to the&nbsp;sector&nbsp;and&nbsp;beyond, as&nbsp;well&nbsp;as&nbsp;strong&nbsp;recognition for&nbsp;your&nbsp;daily&nbsp;commitment.​</p><br><p>Everything&nbsp;you&nbsp;will&nbsp;do&nbsp;with&nbsp;us,&nbsp;regardless&nbsp;of&nbsp;your&nbsp;profession,&nbsp;will&nbsp;offer&nbsp;a&nbsp;deep&nbsp;sense&nbsp;of&nbsp;meaning, to&nbsp;create&nbsp;lasting,&nbsp;memorable&nbsp;and&nbsp;impactful&nbsp;experiences&nbsp;for&nbsp;your&nbsp;customers,&nbsp;for&nbsp;your&nbsp;colleagues</p><br><p><strong>Hospitality</strong><strong>is</strong><strong>&nbsp;a&nbsp;</strong><strong>work</strong><strong>&nbsp;of&nbsp;</strong><strong>heart</strong><strong>,</strong>​<br><strong>Join</strong><strong>&nbsp;us and&nbsp;</strong><strong>become</strong><strong>&nbsp;a&nbsp;</strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><p>We invite you to join our dynamic team at ibis Styles Sharjah, UAE as an Executive Assistant Manager. In this leadership role, you will support the General Manager in overseeing the hotel's day-to-day operations, ensuring exceptional guest experiences, operational excellence, financial performance and compliance with Accor brand standards. You will provide strategic leadership across operational departments, drive team engagement, and foster a culture of service excellence, collaboration, and continuous improvement.</p><br><ul><li><p>Support the General Manager in leading the overall hotel operations, ensuring exceptional guest satisfaction, operational efficiency, and achievement of business objectives.</p><br></li><li><p>Oversee the daily operations of key departments, ensuring seamless coordination, service excellence, and adherence to Accor brand standards.</p><br></li><li><p>Lead, coach, mentor, and develop departmental leaders and colleagues to build a high-performing, engaged, and guest-focused team.</p><br></li><li><p>Drive operational excellence by monitoring service quality, implementing best practices, and continuously improving operational processes.</p><br></li><li><p>Ensure compliance with all company policies, health and safety regulations, local legislation, and hotel operating procedures.</p><br></li><li><p>Monitor financial performance, including revenue, expenses, labor costs, and departmental productivity, ensuring budget and profitability targets are achieved.</p><br></li><li><p>Analyze operational and financial reports to identify opportunities for improvement and implement effective action plans.</p><br></li><li><p>Collaborate closely with department heads to optimize performance, enhance guest experiences, and achieve strategic business goals.</p><br></li><li><p>Maintain a strong presence throughout the hotel, engaging with guests, resolving concerns promptly, and ensuring a consistently high level of service.</p><br></li><li><p>Support revenue generation initiatives by working closely with Sales, Marketing, Revenue Management, and Food &amp; Beverage teams to maximize business opportunities.</p><br></li><li><p>Ensure all hotel facilities, equipment, and operational areas are maintained to the highest standards in coordination with the Engineering and Housekeeping teams.</p><br></li><li><p>Foster a culture of continuous learning by identifying training needs and supporting leadership development across all departments.</p><br></li><li><p>Monitor guest feedback, online reviews, and quality assurance metrics, implementing improvement initiatives to enhance guest satisfaction and loyalty.</p><br></li><li><p>Support workforce planning, succession planning, and colleague engagement initiatives to strengthen team performance and retention.</p><br></li><li><p>Champion sustainability initiatives and ensure environmentally responsible operational practices are integrated across the hotel.</p><br></li><li><p>Lead and coordinate hotel operations during the General Manager's absence, ensuring business continuity and effective decision-making.</p><br></li><li><p>Build strong relationships with guests, owners, corporate representatives, suppliers, and local stakeholders while representing the hotel professionally.</p><br></li><li><p>Stay informed of industry trends, market developments, and competitive activities to identify opportunities for operational and commercial growth.</p><br></li><li><p>Demonstrate exceptional leadership, professionalism, integrity, and a commitment to delivering outstanding hospitality while fostering a positive and inclusive workplace culture.</p><br></li></ul><br>Qualifications<br><br><ul><li>Degree in Hotel and Restaurant Management, or related major is highly advantageous.</li><li>4 years’ experience within a managerial role within the Food &amp; Beverage departments across a hotel or free-standing Food &amp; Beverage operation.</li><li>2 years’ experience in a leadership role within other hotel departments including Rooms Division departments or a similar environment.</li><li>Possess a strong background in Micros or other similar POS systems. Opera PMS exposure and user knowledge is preferred.</li><li>Experience with forecasting, budgeting and Revenue Management principles.</li><li>Previous exposure to being the main point of contact for a Hotel or Business Unit in the absence of the General Manager.</li></ul><br>Additional Information<br><br><ul><li>Strong interpersonal and problem solving abilities</li><li>Fluency in English , additional languages are a plus</li></ul> </div>

Responsibilities<br><br>Determine current staffing needs and produce forecasts Develop talent acquisition strategies and hiring plans Lead employment branding initiatives Perform sourcing to fill open positions and anticipate future needs Plan and conduct recruitment and selection processes (interviews, screening calls, etc.) Take steps to ensure a positive candidate experience Assist in employee retention and development Supervise recruiting personnel Organize and/or attend career fairs, assessment centers, or other events Use metrics to create reports and identify areas of improvement<br><br>Requirements And Skills<br><br>Proven experience as a talent acquisition manager Experience in full-cycle recruiting, sourcing, and employment branding Understanding of all selection methods and techniques Proficient in the use of social media and job boards Willingness to understand the duties and competencies of different roles Working knowledge of Applicant Tracking Systems (ATS) and databases Excellent communicator Well-organized A leader and strategic thinker

Immediate Hiring: Account Manager | Dubai<br>The Mayor Marketing Agency is looking for a proactive, organized, and client-focused Account Manager to join our growing team in Dubai.<br>Location: Dubai Job Type: Full-time | On-site<br>Key Responsibilities<br>* Build and maintain strong client relationships.* Manage daily client communication and follow-ups.* Coordinate with the creative, social media, production, and internal teams.* Track campaign timelines, approvals, deliverables, and reports.* Prepare client briefs, meeting notes, and progress reports.* Ensure high client satisfaction and support long-term account growth.* Follow up on contract renewals and coordinate with the finance team regarding payments.* Identify opportunities to grow existing client accounts.<br>Requirements<br>* Previous experience as an Account Manager, Client Servicing Executive, or a similar role.* Experience in a marketing, media, or digital agency is preferred.* Fluent in both Arabic and English (spoken and written).* Strong communication, organization, and multitasking skills.* Good understanding of social media, digital marketing, content creation, and influencer marketing.<br>To apply, please send your CV to:passant.waleed@themayor.me<br>#Immediate Hiring #Hiring #Account Manager #Dubai Jobs #UAEJobs #Marketing Agency #Client Servicing #Digital Marketing #The Mayor Agency

Job Description<br><br>About Wynn Al Marjan Island:<br><br>On schedule to open in the United Arab Emirates in 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.<br><br>About The Position<br><br>Wynn Al Marjan Island is currently seeking Assistant Manager – Financial Systems to join the resort’s Finance team.<br><br>Responsibilities<br><br>The primary duties and responsibilities of this role are:<br><br> Solution Design and Implementation: Lead requirements workshops with finance stakeholders; translate business needs into EPM solution designs; configure and build Planning, Consolidation, and Reporting modules. Testing and Deployment: Create test plans, execute unit and integration tests, coordinate user acceptance testing, and manage deployments to production. Support and Maintenance: Provide support for different finance applications; troubleshoot data, performance, and calculation issues; implement fixes and enhancements. Data Analytics and Reporting: Build dashboards and reports; perform data validation and reconciliation; deliver actionable insights and KPI tracking for finance. Stakeholder Management and Training: Work closely with finance team; prepare documentation and deliver end user training and knowledge transfer. Continuous Improvement: Identify process automation opportunities; propose and implement improvements to reduce close cycle time and increase forecast accuracy. <br><br>About You<br><br>The ideal candidate for this position will have the following experience and qualifications:<br><br> Bachelor’s degree in finance, Accounting, Computer Science, Information Systems, or related field 5 to 7 years of hands-on experience with Oracle EPM implementations and support. Practical experience with different modules within EPM like FCCS, ARCS, Budgeting/Forecasting, Financial Consolidation or EDM Practical understanding of AI technologies and how they integrate with Oracle applications; familiarity with Oracle AI offerings, use cases for embedding predictive analytics into planning and forecasting, and experience evaluating or implementing AI-driven features to enhance financial processes. Proficiency in SQL and experience with analytics tools such as Power BI or Tableau Oracle EPM Cloud certification, Hyperion certification, or equivalent preferred Gaming or Hospitality experience is an added advantage <br><br>About Wynn Al Marjan Island’s Benefits<br><br>We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits . The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>In the prestigious Dubai International Finance Centre, Four Seasons Hotel DIFC is a boutique-style sanctuary – ideal for business trips and urban getaways. Stylish and filled with art, this intimate address features just 106 accommodations, including 28 suites. With its iconic location, fresh approach to luxury and legendary personalized service, Four Seasons is sure to exceed the high expectations in the ultra-competitive Dubai market. Successful Four Seasons Candidates will be offered once-in-a-lifetime opportunity rich in personal and professional growth.<br><br><p><b>What you will do</b></p><br><br><ul><li><p>Select, train, evaluate, lead, motivate and coach all employees in the Front Office area to ensure that established cultural and core standards are met; daily activities and planning for front office operation.</p><br><br></li><li><p>You will need to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.</p><br><br></li><li><p>Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.</p><br><br></li><li><p>You will attend regular operational meetings to ensure effective coordination and partnership between departments.</p><br><br></li><li><p>Observe physical condition of facilities and equipment in the front office and make recommendations for corrections and improvements as needed.</p><br><br></li><li><p>Work collaboratively and professionally with co-workers and supervisors.</p><br><br></li></ul><br><p><b>What you will bring</b></p><br><br><ul><li><p>One to two years previous experience in a supervisory or assistant manager position in Front Office or Housekeeping withing luxury 5 stra hotel or resort.</p><br><br></li><li><p>College degree preferably specializing in hotel management or equivalent experience is required.</p><br><br></li><li><p>Strong communicational sills in English and other languages.</p><br><br></li><li><p>Customer satisfaction oriented with attention to the details.</p><br><br></li></ul><br><p><b>What we offer</b></p><br><br><ul><li><p><span>Work Authorization</span></p><br><br></li><li><p>Competitive tax free salary and service charge</p><br><br></li><li><p><span>Live out allowance</span></p><br><br></li><li><p><span>Medical and life insurance</span></p><br><br></li><li><p><span>Paid annual leave</span></p><br><br></li><li><p><span>Paid home leave ticket</span></p><br><br></li><li><p><span>End of service gratuity</span></p><br><br></li><li><p><span>Learning &amp; Development Programs</span></p><br><br></li><li><p><span>Career opportunities and international transfer</span></p><br><br></li><li><p><span>And more...</span></p><br><br></li></ul><br><br><br><br><br><br> </div>

Who we are:GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun & Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, and international brands like Nike, Columbia, Converse, Timberland, Vans, Mama Sita's, and McCain.<br>Job Summary:As the Assistant Manager E-commerce the role is responsible for leading and executing the digital commerce strategy across key online platforms and e-retailers. The position owns the full P&L responsibility, drives online sales performance, manages platform operations, and ensures digital brand excellence. The role works cross-functionally with Marketing, Sales, Supply Chain, and external partners to grow the business and enhance customer experience.<br>Job Responsibilities:E-commerce Strategy & Ownership* Lead the development and execution of the annual e-commerce business plan across all channels (marketplace, pure players, brand.com, quick commerce).* Set channel-specific objectives, KPIs, and growth targets aligned with overall business goals.* Own and manage the online P&L, ensuring healthy margins and ROI from digital investments.<br>Platform & Account Management* Manage relationships with major e-retailers (e.g., Amazon, Noon, Instashop, Carrefour Online) and platform account managers.* Ensure product listings, content, pricing, and availability are accurate and optimized for conversion.* Lead the execution of promotional calendars, seasonal campaigns, and exclusive online launches.* Monitor and optimize product assortment per platform/channel performance.<br>Performance Analysis & Reporting* Track and analyze sales performance, customer behavior, media efficiency, and conversion trends across platforms.* Generate weekly/monthly performance reports with insights and recommendations to drive sales and reduce inefficiencies.* Conduct gap analysis versus targets and propose action plans to course-correct.<br>Campaigns, Content & Merchandising* Oversee the planning, briefing, and execution of digital campaigns (paid media, e-retailer banners, search, email).* Ensure brand consistency in visuals, tone, and messaging across all e-commerce channels.* Lead product page optimization (SEO, A+ content, images, ratings/reviews strategy).* Work with agencies or internal teams for design and copy development.<br>Cross-functional Leadership* Coordinate closely with Trade Marketing, Brand, and Sales teams to align e-commerce activities with broader commercial priorities.* Work with Supply Chain to ensure forecast accuracy, stock availability, and timely fulfillment.* Collaborate with Finance on budgeting, promotional ROI, and pricing strategy.* Align with Customer Service to resolve customer complaints and ensure high satisfaction rates.<br>Team & Vendor Management* Provide day-to-day direction to e-commerce executives or coordinators (if applicable).* Manage third-party vendors (agencies, content providers, fulfillment partners) and hold them accountable for KPIs.* Build internal capabilities in e-commerce and act as a digital champion across the organization.<br>Functional / Technical Competencies* Data-driven Decision Making* Online Sales & P&L Ownership* Proficient in tools like Google Analytics, Excel, Power BI, CMS, and AMS* Excellent project management and stakeholder coordination skills

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. About Jumeirah Zabeel Saray Jumeirah Zabeel Saray is an exclusive beachside resort located in the west crescent of Palm Jumeirah in Dubai. Inspired by the palaces of the Ottoman Empire, the resort is home to the award-winning Talise Ottoman Spa, a curated selection of restaurants, and family-friendly experiences. Guests can also enjoy water sports, with a private jetty offering shuttle boat transfers to and from the mainland of Dubai. About the Job An exciting opportunity has arisen for Assistant Manager to join Human Capital team in Jumeirah Zabeel Saray. Lead the full-cycle recruitment process by collaborating with department heads to identify workforce needs, building talent pipelines, utilizing sourcing strategies, and managing recruitment platforms and the applicant tracking system to attract top talent efficiently. Coordinate and facilitate smooth onboarding and induction processes for new hires, including documentation, system access, orientation programs, cultural alignment, and monitoring probationary reviews with timely feedback. Serve as the first point of contact for employee inquiries, support disciplinary and performance improvement processes fairly and consistently, and promote a positive, inclusive work environment through engagement initiatives. Review monthly payroll inputs for accuracy and timely processing with the payroll team, manage leave and attendance data through the Gantner system, and ensure the accuracy and confidentiality of employee records and documentation. Assist in implementing Human Capital initiatives and policies aligned with corporate objectives, while supporting HR success measures, compliance checks, and reporting. About You The ideal candidate for this position will have the following experience and qualifications: Bachelor’s degree in Human Resources, Business Administration, or a related field. Minimum 3-5 years of experience in HR or human capital management, preferably in the hospitality or service industry. Strong knowledge of labor laws, HR best practices, and compliance standards, especially within the UAE or relevant region. Excellent communication, interpersonal, and organizational skills with the ability to manage multiple priorities. About the Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: Supportive and inclusive work environment Access to Learning & Development programs and clear pathways Opportunities for internal mobility within our global network Colleague discounts on food, beverage, and hotel stays worldwide Company-provided shared accommodation Comprehensive healthcare and life insurance coverage Paid annual and flight from your home country Competitive tax-free salary paid in UAE Dirhams (AED)

<ul><li><p>Assist the audit manager in developing the annual audit plan by assessing risk levels.</p></li><li><p>Develop audit programs for each audit assignment prior to commencement, detailing risks, controls, and tests to be performed.</p></li><li><p>Conduct internal audit assignments to evaluate the adequacy and effectiveness of internal controls and the quality of performance in carrying out responsibilities.</p></li><li><p>Review the approval process to ensure compliance with group policies and delegations of authority.</p></li><li><p>Ensure that group assets are protected.</p></li><li><p>Document audit work in the Audit Management System to support findings.</p></li><li><p>Prepare professional audit reports that communicate findings, analyses, appraisals, recommendations, and audit information.</p></li><li><p>Update Audit Manager with key findings promptly.</p></li><li><p>Discuss preliminary findings with concerned staff/management to highlight observations and obtain concurrence.</p></li><li><p>Assist in preparing an executive summary for each engagement, alongside detailed reports and audit follow-up forms.</p></li><li><p>Assist in preparing monthly summary reports for presentation to the Vice Chairman after review by the line manager/Group Director of Internal Audit.</p></li><li><p>Support follow-up on the implementation of audit recommendations.</p></li><li><p>Utilize computer-based audit techniques to extend audit coverage to a broader population, including software like Tableau and Power BI.</p></li><li><p>Achieve high professional standards in audit performance, reports, and recommendations conforming with International Standards of Internal Auditing and group policies.</p></li><li><p>Conduct consulting assignments requested by management to evaluate specific situations.</p></li><li><p>Investigate frauds and misappropriations to identify loss/exposure, control weaknesses, responsible personnel, and preventive recommendations.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Advanced understanding of internal auditing standards and practices.</p></li><li><p>Proficiency in data analytics and audit management systems.</p></li><li><p>Strong report writing and communication skills.</p></li><li><p>Ability to conduct fraud investigations and special consulting assignments.</p></li></ul><p><br><strong>What Qualifies You For The Role:</strong></p><ul><li><p>Chartered Accountant certification (e.g., CPA, ACA) or ACCA, CIA with internal audit knowledge.</p></li><li><p>Minimum 5 years of experience in the internal audit function, preferably within the automotive industry.</p></li><li><p>Thorough knowledge of internal controls and internal auditing standards.</p></li><li><p>Proficient in written and verbal communication, including report writing skills.</p></li><li><p>Self-driven with the ability to effectively execute audit assignments with minimal supervision.</p></li><li><p>Ability to effectively communicate and influence across organizational hierarchy.</p></li><li><p>Proficiency in data analytics via spreadsheets and familiarity with ERP systems like SAP and Oracle.</p></li><li><p>Desirable exposure to data analytics software (ACL) and audit management/documentation systems.</p></li></ul>

Are you a strategic Talent Acquisition professional who knows how to find, attract, and secure the right talent? Do you thrive in a fast-paced environment, enjoy partnering with business leaders, and believe that great recruitment goes beyond filling vacancies? Mai Dubai is looking for an experienced Assistant Manager – Talent Acquisition & Onboarding to join our HR team and play a key role in building the talent pipeline that supports our ambitious growth journey. As part of this role, you will lead end-to-end recruitment across the organization, partner closely with hiring managers and business leaders, strengthen our employer brand, and ensure a seamless onboarding experience for new employees.<br>Key Responsibilities:Lead and manage the end-to-end recruitment lifecycle across a diverse range of corporate, commercial, technical, and operational positions. Partner with hiring managers and business leaders to understand workforce requirements and translate business needs into effective talent acquisition strategies. Develop and maintain strong talent pipelines through proactive sourcing, direct search, Linked In, recruitment platforms, employee referrals, agencies, and other channels. Drive high-volume recruitment efficiently while maintaining quality of hire and a positive candidate experience. Manage candidate screening, interviews, assessments, selection, offer management, and pre-employment requirements. Build strong relationships with candidates and ensure a professional and engaging candidate experience throughout the recruitment journey. Lead and continuously improve the new-joiner onboarding experience, ensuring employees are effectively integrated into the organization. Support and strengthen employer branding initiatives to position Mai Dubai as an employer of choice. Build talent pools for critical and hard-to-fill positions and maintain an active pipeline of potential candidates. Monitor and report on key Talent Acquisition KPIs, including time-to-fill, time-to-hire, source effectiveness, recruitment funnel conversion, offer acceptance, and quality of hire. Develop recruitment dashboards and use data and market insights to identify trends, improve recruitment effectiveness, and support workforce decisions. Manage relationships with recruitment agencies and external talent partners, ensuring quality, cost effectiveness, and service delivery. Contribute to continuous improvement of recruitment policies, processes, tools, and systems, including SAP Success Factors.<br>Qualifications & Experience:Bachelor’s degree in Human Resources, Business Administration, or a related discipline.5–7 years of progressive Talent Acquisition / Recruitment experience, ideally within FMCG, manufacturing, retail, or another high-volume environment. Proven experience managing end-to-end recruitment across multiple functions and organizational levels. Strong sourcing and headhunting capability, with demonstrated experience in identifying and attracting passive talent. Experience partnering with hiring managers and senior stakeholders to deliver recruitment solutions aligned with business requirements. Strong knowledge of recruitment metrics, talent pipelines, and data-driven recruitment practices. Hands-on experience with ATS / HR systems; SAP Success Factors is preferred. Strong communication, influencing, negotiation, and stakeholder management skills. Highly organized, commercially minded, and able to manage multiple priorities in a fast-paced environment. A proactive mindset with a strong focus on quality of hire, candidate experience, and delivery.<br>Why Join Mai Dubai? At Mai Dubai, our people are at the heart of our growth. You will join a forward-looking organization undergoing an exciting transformation and expansion journey, with the opportunity to make a visible impact on how we attract, develop, and retain talent. If you are ready to take your Talent Acquisition career to the next level and help shape the workforce behind one of the UAE's leading beverage companies, we would love to hear from you. Join us. Grow with us. Shape the future with Mai Dubai.#Hiring #Talent Acquisition #Recruitment #HRJobs #Dubai Jobs #UAEJobs #Mai Dubai #Hiring Now

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Key Responsibilities</p><ul><li>Partner with all departments to identify business processes and operational challenges that can be enhanced through Artificial Intelligence solutions.</li><li>Conduct business requirement gathering, process analysis, and feasibility assessments for AI initiatives.</li><li>Recommend suitable AI technologies, automation solutions, and digital innovations aligned with organizational objectives.</li><li>Lead and coordinate the implementation of AI projects across the organization, ensuring delivery within agreed scope, timelines, and budget.</li><li>Identify opportunities to implement AI tools and intelligent automation to support the planning, coordination, and execution of racing events, improving operational efficiency and service delivery where applicable.</li><li>Work closely with Racing Operations, Hospitality, Security, Finance, HR, Marketing, and other departments to identify event-specific AI use cases and implement practical solutions.</li><li>Coordinate with external vendors, consultants, and technology partners for the design, implementation, and ongoing support of AI solutions.</li><li>Collaborate with the IT team to ensure seamless integration of AI applications with existing enterprise systems.</li><li>Monitor the effectiveness, performance, and user adoption of implemented AI solutions, recommending enhancements where required.</li><li>Ensure all AI implementations comply with organizational IT policies, cybersecurity standards, data privacy requirements, and AI governance principles.</li><li>Identify opportunities to automate repetitive tasks and streamline workflows using AI technologies.</li><li>Develop business cases, project plans, implementation roadmaps, and management reports for AI initiatives.</li><li>Deliver training, awareness sessions, and user support to promote successful adoption of AI technologies across the organization.</li><li>Research emerging AI technologies and industry best practices, recommending innovative solutions to support continuous business improvement and digital transformation.</li><li>Develop AI governance guidelines, standards, and best practices to ensure the responsible, secure, and effective use of Artificial Intelligence.</li><li>Support organizational change management activities to facilitate successful AI adoption.</li><li>Perform any other duties assigned by the IT Manager.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Qualifications</p><ul><li>Bachelor’s degree in computer science, Information Technology, Artificial Intelligence, Data Science, Software Engineering, or a related discipline.</li><li>Professional certifications in Artificial Intelligence, Machine Learning, Cloud Technologies, Digital Transformation, or Project Management are desirable.</li></ul><p>Experience</p><ul><li>Minimum 3 years of experience in Information Technology, including experience in AI implementation, digital transformation, business process automation, or related technology initiatives.</li><li>Experience coordinating cross-functional technology projects and engaging with business stakeholders.</li><li>Experience implementing enterprise AI platforms, Generative AI solutions, intelligent automation tools, or analytics platforms is preferred.</li></ul><p>Knowledge &amp; Skills</p><ul><li>Strong understanding of Artificial Intelligence, Generative AI, Machine Learning, Large Language Models (LLMs), and intelligent automation technologies.</li><li>Knowledge of enterprise AI platforms such as Microsoft Copilot, Azure AI, OpenAI, Google AI, or equivalent technologies.</li><li>Strong business process analysis and requirements gathering skills.</li><li>Excellent project coordination and stakeholder management capabilities.</li><li>Knowledge of AI governance, cybersecurity, and data privacy principles.</li><li>Excellent communication, presentation, analytical, and problem-solving skills.</li><li>Ability to manage multiple projects simultaneously and work collaboratively across business functions.</li></ul><p>Key Competencies</p><ul><li>Business Partnership</li><li>Innovation &amp; Digital Transformation</li><li>AI Solution Delivery</li><li>Project Coordination</li><li>Stakeholder Management</li><li>Analytical Thinking</li><li>Change Management</li><li>Customer Focus</li><li>Planning &amp; Organizing</li><li>Accountability &amp; Results Orientation</li></ul><p><br></p></div>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>In the prestigious Dubai International Finance Centre, Four Seasons Hotel DIFC is a boutique-style sanctuary – ideal for business trips and urban getaways. Stylish and filled with art, this intimate address features just 106 accommodations, including 28 suites. With its iconic location, fresh approach to luxury and legendary personalized service, Four Seasons is sure to exceed the high expectations in the ultra-competitive Dubai market. Successful Four Seasons candidates will be offered a once-in-a-lifetime opportunity rich in personal and professional growth.</p> <h4>What you will do</h4> <p>Select, train, evaluate, lead, motivate and coach all employees in the Front Office area to ensure that established cultural and core standards are met; daily activities and planning for front office operation.<br> You will need to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.<br> Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.<br> You will attend regular operational meetings to ensure effective coordination and partnership between departments.<br> Observe physical condition of facilities and equipment in the front office and make recommendations for corrections and improvements as needed.<br> Work collaboratively and professionally with co-workers and supervisors.</p> <h4>What you will bring</h4> <ul> <li>One to two years previous experience in a supervisory or assistant manager position in Front Office or Housekeeping within luxury 5 star hotel or resort.</li> <li>College degree preferably specializing in hotel management or equivalent experience is required.</li> <li>Strong communication skills in English and other languages.</li> <li>Customer satisfaction oriented with attention to detail.</li> </ul> <h4>What we offer</h4> <ul> <li>Work authorization</li> <li>Competitive tax free salary and service charge</li> <li>Live out allowance</li> <li>Medical and life insurance</li> <li>Paid annual leave</li> <li>Paid home leave ticket</li> <li>End of service gratuity</li> <li>Learning & Development programs</li> <li>Career opportunities and international transfer</li> <li>And more...</li> </ul></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>In the prestigious Dubai International Finance Centre, Four Seasons Hotel DIFC is a boutique-style sanctuary – ideal for business trips and urban getaways. Stylish and filled with art, this intimate address features just 106 accommodations, including 28 suites. With its iconic location, fresh approach to luxury and legendary personalized service, Four Seasons is sure to exceed the high expectations in the ultra-competitive Dubai market. Successful Four Seasons candidates will be offered a once-in-a-lifetime opportunity rich in personal and professional growth.</p> <h4>What you will do</h4> <p>Select, train, evaluate, lead, motivate and coach all employees in the Front Office area to ensure that established cultural and core standards are met; daily activities and planning for front office operation.<br> You will need to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.<br> Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.<br> You will attend regular operational meetings to ensure effective coordination and partnership between departments.<br> Observe physical condition of facilities and equipment in the front office and make recommendations for corrections and improvements as needed.<br> Work collaboratively and professionally with co-workers and supervisors.</p> <h4>What you will bring</h4> <ul> <li>One to two years previous experience in a supervisory or assistant manager position in Front Office or Housekeeping within luxury 5 star hotel or resort.</li> <li>College degree preferably specializing in hotel management or equivalent experience is required.</li> <li>Strong communication skills in English and other languages.</li> <li>Customer satisfaction oriented with attention to detail.</li> </ul> <h4>What we offer</h4> <ul> <li>Work authorization</li> <li>Competitive tax free salary and service charge</li> <li>Live out allowance</li> <li>Medical and life insurance</li> <li>Paid annual leave</li> <li>Paid home leave ticket</li> <li>End of service gratuity</li> <li>Learning & Development programs</li> <li>Career opportunities and international transfer</li> <li>And more...</li> </ul></p><p></p>

The incumbent will be responsible for checking LC/SBLC/Collection documents under Export/Import as per Bank’s internal policies as well as ICC guidelines and lodging the transactions in the processing system. The coverage will be all the areas of Trade Finance for various business segments.<br>Key Result Areas<br>- Process transactions related to Trade Finance Transactions (Import LC, Export LC, Guarantees, Import and Export Collections) as a Backup.<br><br>- Handle Islamic Trade Operations documents, and ensure all requirements are met as per Shariah requirements<br><br>- Review customer complaints and take immediate action to satisfy them.<br><br>- Ensure errors/knowledge gaps resulting in rejection of docs are shared with line manager/team to address customer service issues.<br><br>- Manage the Export Advising dispatch process<br><br>- QC for Shipping Guarantees<br><br>- Backup for all branches for Scanning<br><br>- Preparing/tracking all new received and lodged documents for BNC LODG.<br><br>- Scanning of documents. & Rescanning of all types of document (as per requirements)<br><br>- Supporting the scanning team with any assistance<br><br>- Support the scanning team to ensure tasks are completed smoothly and offer assistance whenever needed.<br><br>- BNC doc dispatching.<br><br>- Support for All FTC front desk activities at the DOZ branch.<br><br>- Ad-hoc tasks given by the Team Head<br><br>- Coordinate with branches and internal stakeholders to ensure smooth operations<br><br>- Support and guide team members to ensure operational efficiency and service quality<br><br><br>Knowledge, Skills and Experience<br>- Bachelor's Degree<br><br>- At least 5-8 years of relevant working experiences in Trade Operations<br><br>- Document checking experience of 2-3 years is a must.<br><br>- Strong communication skills and interpersonal skills<br><br>- Proficiency in MS Office (Word and Excel)<br><br>- Attentive to details, strong analytical skills and interpersonal skills<br><br>- Able to work under pressure, excellent organizational skills and good team player.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Summary <br></span><p>The Associate Financial Planning &amp; Analysis (FP&amp;A) Manager works closely with Director FPA to increase a company’s efficiency and profitability by assisting with the formulation of both the medium and long-term financial plan.</p><br> <br><br>Roles &amp; Responsibilities <br><p><span><span><b>Key Responsiblities:&nbsp;</b></span></span></p><br> <p><span><span><b>Business Performance Analytics</b></span></span></p><br> <ul> <li>&nbsp;Perform in-depth reiews of management reports (P&amp;L, BS) to identify trends and provide meaningful insights to the management</li> <li>&nbsp;On-going review of product level or customer level profitability reports to identify revenue optimization opportunities and highlight potential leakages</li> <li>Perform consolidation of various performance reports to provide a macro view to the management.&nbsp; &nbsp;&nbsp;</li> </ul> <p><b>Budgeting and Planning</b></p><br> <ul> <li>Preparaton of necessary financial guidelines and templates to be followed by Business teams for devising the AOP</li> <li>&nbsp;Reviewing the plans submitted by businesses and provide insights to the management on key financial and strategic parameters</li> </ul> <p><b>KPI Reporting and Monitoring</b></p><br> <ul> <li>Preparation of plan vs actuals KPI reports at a Group level by consolidating inputs received from businesses</li> <li>On time reporting of budget vs actuals on key KPIs with an analysis on the financial health of the organization</li> <li>Perform consolidation of various financial reports on a monthly basis</li> </ul> <p><b>Financial Reporting and Consolidation</b></p><br> <ul> <li>Perform consolidation of various financial reports on a monthly basis</li> <li>Ensure completeness and accuracy of the Group level MIS submissions</li> </ul> <br><br>KPIs <br><br>Work experience requirement <br><p><b>3 years experiance</b></p><br> <ul> <li>Data Consolidation</li> <li>Financial Analytics</li> <li>Stakeholder management</li> </ul> <br><br>Qualification <br><p>MBA or Post-Graduate Diploma</p><br> <p>Financial Management, Chartered Accountant, Business&nbsp;</p><br> <br><br>Competencies <br>Collaboration<br>Communicating effectively<br>Customer Centricity<br>Ownership &amp; Result Orientation<br>Planning &amp; Decision Making<br><br><br><br> </div>

Job Description<br><br>About Wynn Al Marjan Island:<br><br>Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.<br><br>About The Position<br><br>Wynn Al Marjan Island is currently seeking an Assistant Manager – Call Centre Operations to join the resort’s call center operations team.<br><br>Responsibilities<br><br>The primary duties and responsibilities of this role are:<br><br>Operational Control<br><br> Oversee daily call center operations across all channels (inbound, outbound, digital) Ensure SLAs are consistently achieved (response time, quality, resolution) Monitor real-time performance and take corrective actions proactively Maintain strong control over queue management and service levels Ensure full operational coverage by optimizing multi-tasking deployment across the shift and building a multi-skilled team aligned to business demand Provide operational support by stepping in to handle calls when required, while overseeing multi-tasking across functions and ensuring service continuity <br><br>People Leadership<br><br> Lead, coach, and develop Team Leaders to drive performance and accountability Ensure consistent coaching culture aligned to service quality expectations Support recruitment, onboarding, and capability development Address performance gaps with structured action plans <br><br>Performance & Reporting<br><br> Track and analyse KPIs (SLA, quality, productivity, guest feedback) Identify trends, risks, and improvement opportunities Provide structured reporting and insights to Call Centre leadership <br><br>Guest Experience & Service Quality<br><br> Ensure delivery of Forbes Five-Star service standards across all interactions Drive consistency in tone, personalization, and service execution Handle complex escalations with ownership and resolution focus <br><br>Workforce & Efficiency<br><br> Support workforce planning, scheduling, and coverage optimization Ensure alignment between forecast, staffing, and demand Manage shrinkage, absenteeism, and productivity control <br><br>Process Improvement & Stakeholder Alignment<br><br> Identify and implement process improvements to enhance efficiency and experience Collaborate with internal stakeholders (Rooms, F&B, Revenue, etc.) Ensure smooth operational flow across departments <br><br>Compliance & Risk Control<br><br> Ensure adherence to company policies, SOPs, and regulatory standards Maintain audit readiness and compliance across operations Identify operational risks and act proactively <br><br>About You<br><br>The ideal candidate for this position will have the following experience and qualifications:<br><br> Bachelor’s degree in Business Administration, Management, or related field. 3–5 years of experience in call center operations, with at least 1–2 years in a supervisory or assistant managerial role. Strong understanding of multi-channel operations (calls, email, chat). Strong understanding of call center technologies, CRM systems, and performance metrics. Excellent leadership, communication, and problem-solving skills. Ability to work in a fast-paced, customer-focused environment. Ability to manage KPIs, workforce, and service quality Proficiency in MS Office and call center software platforms. Experience with CRM systems, workforce management tools, reporting platforms and quality assurance programs. Knowledge of customer service best practices and industry standards. Certification in customer service or call center management is a plus. <br><br>About Wynn Al Marjan Island’s Benefits<br><br>We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package, incentive programs, and other employee benefits . The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.

Job Purpose<br><br>To ensure Client requirements for Facilities Services are properly met or exceeded in terms of service delivery, quality, technical matters, managing Client’s relationship and in-house teams, leveraging company talent.<br><br>Key Responsibilities<br><br>Ensure Client satisfaction with the services provided such as landscaping, pest control, outdoor cleaning, waste management, water features and flag hanging. Provide technical support to Soft FM team for preparing and drafting of Aconex letters. Supervision of the quality of service provided by Third Party Contractors. Perform inspections at all sites in accordance with company audit programs and highlight to suppliers for rectification. Together with Third Party Services Department, evaluates the performance and development of the contractors/suppliers to improve the level of service. Responding appropriately to urgent issues or request raised by Clients by applying proper solutions. General upkeep and maintenance of the properties handled to ensure that they meet health and safety standards, in compliance with the legal requirements. Manage property budget, to ensure no overspend on approved budget. Prioritize and identify technical and services issues according to criticality to the Client. Provide the Client / Client Respresetative with full and concise explanation of the expected outcome of and technical services to be carried out at the property. Approves procurement requirement and ensures availability of required spare parts and other parts as per need. Schedule the application of preventive and corrective maintenance as identified per property. Perform other duties as assigned by the Direct Manager.<br><br>Education/ Qualification<br><br>Engineering degree or equivalent Recommended: CFM (Certified Facilities Manager) or similar UAE Driver’s license.<br><br>Work Experience<br><br>4 years of experience in a facility management role where client management was a key aspect of the job.<br><br>Knowledge<br><br>Contract management Performance evaluation Methodology Health and Safety<br><br>Skills<br><br>Excellent client management ability: interaction, crisis management Proactivity and ability to anticipate Proper interaction with coworkers Ability to solve complex problems autonomously.

Job Purpose: The Assistant Product Manager is required to assist in product planning and execution functions throughout the product lifecycle They are required to support sales and marketing initiatives by liaising with internal and external stakeholders to ensure achievement of the Bank’s overall strategy and goals.<br>Tasks and Responsibilities: Support in designing, launching, and managing new and existing retail banking products. Conduct gap analysis and identifying new business opportunities and recommendations for improvement. Aid in interfacing with Sales, Credit, Operations, Marketing, Compliance, Business Intelligence and other internal stakeholders that are key to the functions. Support in liaising with external stakeholders relevant to the product management role. Assist in providing a roadmap for Product Lifecycle Management for the products in focus. The incumbent is required to assist in the process of marketing initiatives and promotions of the Retail Banking Group. Ability to conduct product performance metrics and identify trends and provide customer insights through interaction with the sales team and other surveys to support strategic decision making. Support in conducting trainings and providing sales tools for new product and promotion launches to the front-line staff of Retail Banking. Support in developing marketing and sales tools to aid the front-line staff in achieving their financial targets. Perform any other duties or responsibilities consistent with the role as assigned by the management.<br>Education:Bachelor’s / master’s degree in finance or related stream.<br>Professional / Technical Qualifications / Diplomas:Understanding of Product lifecycle management (Conventional and Digital Products). Understanding of Retail Banking Products and Policies relevant to the products.<br>Experience:Minimum of 3 years of experience in similar positions<br>Other Skills Required for the Job:Strong Analytical skills with an understanding of market research and financial analysis. Knowledge of banking regulations and compliance requirements. Excellent communication (oral and written) and interpersonal skills. Balances team and individual responsibilities. Leadership and Decision-making skills. Relationship management skills.