Automation Jobs - Dubai UAE

We have an immediate opportunity for "AI PM Techno Functional ". Please let me know if you're interested kindly send me your CV to kirthika.r@lancesoft.com<br>????Title: AI PM Techno Functional ????Location : Dubai - onsite????Duration : 3 month contract⏰ Notice Period: Immediate joiner or up to 30 days<br>???? Key Requirements Bachelor’s degree in Computer Science, Information Technology, Information Systems, Engineering, Business Administration, Project Management, Data Science, or a related discipline. Preferred qualifications include a master’s degree or equivalent practical experience, along with relevant certifications such as PMP, PRINCE2, Agile, Scrum, SAFe, AI/ML, cloud, data, technology risk, or governance certifications.<br> Experience8–12+ years of overall experience in project management, technology delivery, business transformation, digital delivery, data, or AI-enabled change initiatives.4+ years managing technology, data, analytics, automation, or AI-related projects in complex enterprise environments. Experience coordinating cross-functional teams across business, technology, data science, engineering, architecture, security, risk, compliance, and vendor organizations. Experience working within regulated, security-conscious, or governance-driven environments, preferably in banking or financial services.

<p><strong>About the job</strong></p><p><strong>Company Description</strong> SM Stratagem is an AI and technology company dedicated to building practical solutions for businesses and everyday consumers. The team designs and develops enterprise automation tools, data platforms, and consumer applications that simplify workflows and daily life. By combining strategy, engineering, and applied AI, SM Stratagem helps organizations scale intelligently while creating B2C tools that are trustworthy and user-friendly. The company focuses on AI automation, dashboards, custom models, and mobile-first experiences that feel simple, smart, and scalable. Its mission is to close the gap between ideas and execution through human-centered AI in both work and personal life.<br><strong>Role Description</strong> This is a full-time, on-site Business Development Executive role based in the United Arab Emirates. The Business Development Executive will identify and pursue new business opportunities across B2B and B2C segments, with a focus on AI and technology solutions. Day-to-day responsibilities include researching target markets, generating and qualifying leads, managing a sales pipeline, and conducting meetings and presentations with prospective clients. The role involves collaborating with product and engineering teams to understand offerings, prepare proposals, and negotiate commercial terms. The Business Development Executive will also maintain and grow relationships with existing accounts, track performance metrics, and provide feedback on market trends and customer needs. We fully mainly require people who are in the current on Demand Manpower Supply Industry and other applicants will not be considered<br><strong>Qualifications<br></strong></p><ul><li><p>Strong New Business Development and Lead Generation skills, including prospecting, pipeline management, and opportunity qualification.</p></li><li><p>Business and Account Management capabilities to nurture client relationships, manage contracts, and support long-term partnerships.</p></li><li><p>Excellent Communication skills for client meetings, presentations, proposal writing, and cross-functional collaboration.</p></li><li><p>Experience in technology or AI-driven products and services, with the ability to understand and explain technical solutions to non-technical stakeholders.</p></li><li><p>Proven track record in meeting or exceeding sales or growth targets in a business development or similar commercial role.</p></li><li><p>Strong analytical and negotiation skills, with comfort using CRM tools and data to drive decisions.</p></li><li><p>Ability to work on-site in the United Arab Emirates and engage with regional markets; prior experience in GCC or MENA is a plus.</p></li><li><p>Bachelor’s degree in Business, Marketing, Technology, or a related field, or equivalent professional experience.</p></li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>2 years experience in the Manpower industry </p>

Join a renowned Home Furnishing Retail organization and play a key role in driving warehouse excellence and operational efficiency. Location: Dubai As an Executive – Supply Chain (Home Operations), you will be responsible for managing end-to-end warehouse operations, improving productivity, optimizing processes, and delivering an exceptional customer experience. Key Responsibilities:Manage inbound, put-away, picking, outbound, workshop, returns, and replacements. Drive warehouse productivity and continuous improvement initiatives. Ensure operational SLA compliance through coordination with Retail and Delivery teams. Optimize manpower planning and warehouse resource utilization. Support warehouse automation and technology initiatives. Lead process improvement projects and identify operational bottlenecks. Collaborate with IT, Finance, Operations, and external partners. Conduct operational, quality, health, safety, and compliance audits. What We're Looking For:Graduate (MBA in Supply Chain/Logistics is an advantage).4–6 years of warehouse operations experience, preferably in retail or furniture distribution. Strong analytical, communication, and problem-solving skills. Advanced MS Excel and MS Office proficiency. Knowledge of Power BI, Power Query, Python, or SAS is an added advantage.

Key Responsibilities:Administer Windows Server, Active Directory, Group Policy, DNS, DHCPManage Hyper-V virtualization and VM lifecycles Monitor daily backups, run patch management, maintain DR documentation Provide Level 2/3 technical support to end-users Monitor Cisco Meraki firewalls (MX) and Client VPNSupport secure remote access via Ivanti Connect Secure VPNDeploy security patches per corporate IT standards Support SQL Server databases powering internal apps and BITroubleshoot SSIS packages and SSAS cubes Update Power BI dashboards (DAX, drill-throughs, tooltips) Provide basic support for . NET web apps hosted on IISMonitor Python automation bots and SQL-based job scheduling<br>Required Qualifications:5+ years hands-on IT experience (multinational company experience a strong plus) Strong Windows Server / Active Directory / GPO / DNS / DHCP skills Hands-on Hyper-V experience CCNA (or equivalent) — required Microsoft certification(Azure Administrator, MCSA, MCSE, or equivalent) — required Working SQL Server knowledge (queries, agent jobs, DB health checks) Enterprise backup administration (jobs, monitoring, test restores) IIS / . NET web app support experience Comfortable using AI productivity tools (Chat GPT, Copilot, Claude, etc.) in daily IT work

Key Responsibilities:Administer Windows Server, Active Directory, Group Policy, DNS, DHCPManage Hyper-V virtualization and VM lifecycles Monitor daily backups, run patch management, maintain DR documentation Provide Level 2/3 technical support to end-users Monitor Cisco Meraki firewalls (MX) and Client VPNSupport secure remote access via Ivanti Connect Secure VPNDeploy security patches per corporate IT standards Support SQL Server databases powering internal apps and BITroubleshoot SSIS packages and SSAS cubes Update Power BI dashboards (DAX, drill-throughs, tooltips) Provide basic support for . NET web apps hosted on IISMonitor Python automation bots and SQL-based job scheduling<br>Required Qualifications:5+ years hands-on IT experience (multinational company experience a strong plus) Strong Windows Server / Active Directory / GPO / DNS / DHCP skills Hands-on Hyper-V experience CCNA (or equivalent) — required Microsoft certification(Azure Administrator, MCSA, MCSE, or equivalent) — required Working SQL Server knowledge (queries, agent jobs, DB health checks) Enterprise backup administration (jobs, monitoring, test restores) IIS / . NET web app support experience Comfortable using AI productivity tools (Chat GPT, Copilot, Claude, etc.) in daily IT work

???? Join a Global Leader in Workforce Solutions – Net2Source Inc.???? Right Talent. Right Time. Right Place. Right Price.???? Operating in 32 countries | 5,500+ Employees???? www.net2source.com | ???? vinayak@net2source.ae | ☎️+971 589845977<br>Job Title: Quality Assurance Engineer (Automation & Manual) Job Location: Dubai, UAEExperience: 8+Years Employment Type: 12 months & extendable contract Client Domain: End-to-End Digital solutions provider (IT Services and IT Consulting) End Client: Government Entity<br>Required Skills & Competencies:Ensures the reliability, security, and performance of all digital services. Testing Strategy: Developing and executing comprehensive test plans (Manual & Automated), including functional, regression, and integration testing. Bug Management: Identifying, documenting, and tracking bugs to ensure every release meets the "Definition of Done" and Client's quality benchmarks.<br>???? About Net2Source Inc. Net2Source offers global staffing solutions and enterprise-scale recruitment support.???? Recognized by INC 5000 & SIA???? Global offices: UAE | USA | India | UK | Singapore | Canada | ANZWe support inclusive hiring practices in accordance with UAE labor law.???? www.net2source.com/careers<br>???? Tagging my amazing colleagues for wider reach: Premalatha Selvam Smriti Singh Rintumol Chacko Remya Nair Hamsa B V Ankit Butola Suhas HUDDAR Reena Garg

???? Join a Global Leader in Workforce Solutions – Net2Source Inc.???? Right Talent. Right Time. Right Place. Right Price.???? Operating in 32 countries | 5,500+ Employees???? www.net2source.com | ???? vinayak@net2source.ae | ☎️+971 589845977<br>Job Title: Quality Assurance Engineer (Automation & Manual) Job Location: Dubai, UAEExperience: 8+Years Employment Type: 12 months & extendable contract Client Domain: End-to-End Digital solutions provider (IT Services and IT Consulting) End Client: Government Entity<br>Required Skills & Competencies:Ensures the reliability, security, and performance of all digital services. Testing Strategy: Developing and executing comprehensive test plans (Manual & Automated), including functional, regression, and integration testing. Bug Management: Identifying, documenting, and tracking bugs to ensure every release meets the "Definition of Done" and Client's quality benchmarks.<br>???? About Net2Source Inc. Net2Source offers global staffing solutions and enterprise-scale recruitment support.???? Recognized by INC 5000 & SIA???? Global offices: UAE | USA | India | UK | Singapore | Canada | ANZWe support inclusive hiring practices in accordance with UAE labor law.???? www.net2source.com/careers<br>???? Tagging my amazing colleagues for wider reach: Premalatha Selvam Smriti Singh Rintumol Chacko Remya Nair Hamsa B V Ankit Butola Suhas HUDDAR Reena Garg

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As a Senior MIS / Data Analyst, you will own the end-to-end data lifecycle supporting but not limited to the contact centre and business operations — from data ingestion, integration, and modeling through advanced analytics, AI-driven insights, automation, and executive-level reporting. The role combines business intelligence engineering but not limited to (Power BI, Microsoft Fabric, Dataverse, Azure), AI/automation (Power Automate, Azure AI, Copilot Studio, AI Builder), contact centre analytics (Genesys, Salesforce/CRM), and stakeholder consulting to enable data-driven decision-making across Customer Care, Operations, Quality, and Senior Management.</p><br><br><p><strong>Key Responsibilities / Accountabilities</strong></p><br><ul><li><p>Design, build, and maintain scalable data pipelines ingesting data from but not limited to Genesys Cloud APIs, CRMs (Salesforce/Dynamics), surveys, telephony, and operational systems.</p></li><li><p>Architect and maintain data models and table structures but not limited to Microsoft Fabric, Dataverse, Azure SQL, and Data Lake, including staging, curated, and semantic layers (star/snowflake modeling).</p></li><li><p>Build and maintain integrations and connectors between but not limited to Genesys, Power Automate, Dataverse, SharePoint, Azure, and downstream BI tools.</p></li><li><p>Manage large-volume interaction datasets but not limited to (voice, chat, email, WhatsApp) with pagination, incremental refresh, and historical backfills.</p></li><li><p>Ensure data accuracy, consistency, lineage, and integrity through validation,</p><br></li></ul><p><strong>Business Intelligence, Reporting &amp; Dashboards</strong></p><br><ul><li><p>Prepare daily, weekly, monthly, and ad-hoc reports on contact centre KPIs (AHT, CSAT, NPS, FCR, SLA, abandonment, occupancy, quality scores, agent performance) + business services department reports.</p></li><li><p>Design and publish interactive Power BI dashboards with row-level security, drill-throughs, and mobile-friendly layouts for management and operational users.</p></li><li><p>Build semantic models (DAX, calculation groups, time- intelligence) acting as a single source of truth.</p></li><li><p>Automate reporting end-to-end using Power Automate, Power BI dataflows, scheduled refresh, and alerting.</p></li><li><p>Produce executive PowerPoint / Power BI storytelling</p></li></ul><p><strong>Technical Engineering &amp; Coding</strong></p><br><ul><li><p>Apply SQL, DAX, Power Query (M), Python, PowerShell, REST APIs, and JSON to extract, transform, and load data.</p></li><li><p>Develop and consume REST APIs (Genesys, Salesforce,Microsoft Graph, custom connectors) with OAuth,pagination, throttling, and error handling.</p></li><li><p>Build reusable Power Query / DAX libraries, templates,and team standards.</p></li><li><p>Optimize pipeline, query, and dashboard performance(incremental refresh, partitioning, query folding,aggregations).</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in Computer Science, Information Systems, Data Analytics, Engineering, or related field.</p></li><li><p>Proven experience in data analysis, BI, and reporting,preferably in a call centre environment.</p></li><li><p>Proficiency in Excel, PowerPoint, Power BI, Microsoft Fabric, Dataverse, and coding (SQL, DAX, Power Query/M,Python).</p></li></ul><p></p></section>

Role Overview We are hiring an L3 SMSC Support Engineer with deep, practical expertise across the full JINNY/Enghouse messaging suite. The role involves advanced troubleshooting, platform engineering, routing optimization, and direct vendor‑level issue handling for a multi‑node SMSC environment.<br>Key Responsibilities Handle all L3 escalations for SMSC, MPUs, SIU, JMR/JFE/JRE, JSR, WAP, MGW, VSMS, MMSC. Perform advanced debugging, log analysis, core dumps, protocol traces (SMPP, SIGTRAN, MAP). Manage routing tables, filtering rules, SMPP configs, IN charging integration, and international SMS flows. Lead upgrades, patches, DR drills, capacity planning, and performance tuning. Work directly with Enghouse/JINNY TAC for complex issues and bug fixes. Support integrations with IN, VAS, enterprise SMPP clients, and international hubs.<br>Required Skills Mandatory hands‑on experience with JINNY/Enghouse SMSC (5+ years). Strong knowledge of SMPP 3.4, SS7/SIGTRAN (M3UA/SCCP/MAP), routing, filtering, TPS optimization. Linux (RHEL/Cent OS), tcpdump/wireshark, scripting for automation. Experience in HA/clustered telecom environments.<br>Qualifications Bachelor’s degree in Telecom/Computer Engineering. Proven L3‑level troubleshooting and platform ownership.

Role Overview We are hiring an L3 SMSC Support Engineer with deep, practical expertise across the full JINNY/Enghouse messaging suite. The role involves advanced troubleshooting, platform engineering, routing optimization, and direct vendor‑level issue handling for a multi‑node SMSC environment.<br>Key Responsibilities Handle all L3 escalations for SMSC, MPUs, SIU, JMR/JFE/JRE, JSR, WAP, MGW, VSMS, MMSC. Perform advanced debugging, log analysis, core dumps, protocol traces (SMPP, SIGTRAN, MAP). Manage routing tables, filtering rules, SMPP configs, IN charging integration, and international SMS flows. Lead upgrades, patches, DR drills, capacity planning, and performance tuning. Work directly with Enghouse/JINNY TAC for complex issues and bug fixes. Support integrations with IN, VAS, enterprise SMPP clients, and international hubs.<br>Required Skills Mandatory hands‑on experience with JINNY/Enghouse SMSC (5+ years). Strong knowledge of SMPP 3.4, SS7/SIGTRAN (M3UA/SCCP/MAP), routing, filtering, TPS optimization. Linux (RHEL/Cent OS), tcpdump/wireshark, scripting for automation. Experience in HA/clustered telecom environments.<br>Qualifications Bachelor’s degree in Telecom/Computer Engineering. Proven L3‑level troubleshooting and platform ownership.

Established in 2004, Dubai Holding is a global investment company with investments in more than 34 countries and a combined workforce of nearly 45,000 individuals. In line with the vision of Dubai’s leadership and economic diversification strategy, Dubai Holding companies have nurtured sectors, irrevocably transforming Dubai’s socio-economic landscape and positioning Dubai as a diversified, globally integrated economy.<br>Dubai Holding is committed to the diversification of Dubai’s non-oil economy. Our portfolio, valued at over AED 284+ billion, spans 10 sectors, including real estate, hospitality, leisure & entertainment, ICT, design, education, media, retail, manufacturing & logistics, and science.<br>For the Good of Tomorrow<br>Dubai Holding is looking to hire a AI Product Management Lead within the Information Technology Department at Dubai Holding Corporate. The role holder will be responsible for defining and executing the AI-enabled agentic digital product strategy, ensuring alignment with business priorities while driving product discovery, development, and continuous improvement. They will be expected to deliver measurable value as well as setting strong foundations while transitioning from a project-based to a product-led organization through translating AI-driven capabilities into scalable outcome-driven solutions.<br>The role holder will need to take a data-driven approach, while working closely with cross-functional teams. This will require a strong understanding of how AI-driven capabilities can evolve from supporting individual tasks to enabling broader automation across workflows which support broader job descriptions.<br>Key Accountabilities:<br>Product Strategy & Roadmap: Define and own the AI product strategy and roadmap, ensuring alignment with business objectives and Group technology priorities. Translate business needs into clear product direction, prioritising high-impact use cases and scalable AI-driven solutions. Identify opportunities to extend AI capabilities from task-level automation to end-to-end workflow ownership.<br>Product Lifecycle Management:Own the end-to-end lifecycle of AI products, from discovery through to delivery and continuous improvement. Ensure delivery against defined objectives, timelines, and expected value outcomes. Drive structured product discovery and experimentation, enabling data-driven iteration and decision-making.<br>Performance Management & Value Realisation: Define, track, and manage product performance through clear KPIs and success metrics. Monitor product outcomes, adoption, and impact, ensuring delivery of measurable business value. Identify risks, dependencies, and performance gaps, implementing mitigation and improvement actions.<br>Cross-Functional Delivery & Execution:<br>Collaborate with engineering, data, cybersecurity, business and change management stakeholders to ensure effective prioritisation and execution of product initiatives. Ensure alignment between technical feasibility, business objectives, and delivery timelines Drive coordination across multiple stakeholders to enable seamless product delivery.<br>Product Operating Model & Governance:Establish and embed product management practices, including discovery frameworks, delivery governance, and lifecycle management standards. Contribute to the organisation’s transition from project-based delivery to a product-led operating model. Ensure structured governance across prioritisation, backlog management, and decision-making processes.<br>Innovation & AI Capability Development:Drive the adoption and scaling of AI-enabled capabilities across products and workflows. Maintain awareness of emerging AI technologies and industry practices to continuously evolve the product portfolio. Ensure AI solutions are designed for scalability and efficiency, driving the adoption of emerging AI capabilities across delivery processes to enable long-term value creation.<br>Stakeholder Management & Alignment: Ensure effective stakeholder management through clear communication, alignment, and expectation setting. Act as the primary interface between business stakeholders and product teams. Support development of business cases and investment proposals for AI-enabled initiatives.<br>People Management:Lead and develop the AI product team, setting clear objectives, managing performance, and building capability across product management disciplines. Foster a high-performance, ownership-driven product culture focused on outcomes and continuous improvement. Drive capability development aligned to evolving AI and product management requirements.<br>Who we are looking for:8+ years of experience in senior Digital Product Roles Experience with artificial intelligence technologies is preferred Experience with digital-first organisations is preferred (FAANG, fintech, scale-ups) Experience of coaching and leading team members to accomplishing business results is advantageous<br>Education/Professional Certification: Minimum requirements Bachelor’s Degree in a quantitative field (IT, Business, finance, engineering, math)<br>Technical Competencies: Strong hands-on experience in product management (discovery, delivery, lifecycle), with familiarity with modern product literature Solid grasp of product discovery and experimentation, with ability to apply insights Experience working with data to inform decisions and measure product performance Familiarity with AI-enabled or data-driven products and progressive workflow automation Ability to translate business requirements into scalable AI-led flows and solutions Strong analytical and problem-solving skills Experience leading multiple product managers with high empowerment Ability to take quick data-informed and documented decisions which hold under scrutiny<br>Behavioural Competencies:<br>Strong leadership capability to set direction, drive accountability, and develop high-performing product teams Sound judgement and decision-making in complex and ambiguous environments Effective stakeholder management and influencing capability across senior leadership and cross-functional teams Clear and confident communication, with the ability to convey complex concepts effectively, including in a top-down, visual manner Strong execution focus, managing priorities and delivering high-quality outcomes within constraints Adaptability and continuous learning mindset, with ability to apply insights from data and experimentation<br>As much as we would be delighted to entertain all applicants, due to the high volumes of applications, only successful applicants will be contacted within 14 business days.<br>This job description is not all inclusive. Dubai Holding reserves the right to amend this job description at any time. Dubai Holding is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

Responsibilities<br>The Product & Solutions Organisation (PSO) drives commercial growth and strategic alignment across Middle East, Africa, Turkey and Pakistan (METAP). We bridge the gap between Product and Sales to unlock new revenue streams, accelerate product adoption, and scale high-impact solutions in local markets.<br><br>By turning complex product strategies into execution-ready commercial momentum, PSO ensures our markets move faster, sell smarter, and deliver consistent value to our clients.<br><br>Responsibilities: <br>1. Own the strategy and operations of brand advertising pricing and competitiveness — drive continuous pricing optimization based on competitive landscape, client segmentation, and product value to strengthen brand advertising market competitiveness;<br>2. Conduct systematic competitive research on pricing models, and product competitiveness across competing platforms; deliver actionable competitive strategy recommendations to support product and sales decision-making;<br>3. Own problem statements end-to-end: research, strategy, execution, and scaling. Present business cases and models to senior leadership with clarity and insight;<br>4. Build and maintain core monitoring frameworks for brand advertising pricing; conduct anomaly diagnosis and data-driven strategy adjustments; drive standardization and automation of pricing rules, approval processes, and cross-market price governance. Drive operational excellence once initiatives are live.<br>5. Develop and lead end-to-end GTM strategy for Tik Tok Premium Reach solutions (e.g., Top View, Pulse, Top Feed), including market expansion (new geo launches), product positioning, and narrative development; define clear value propositions tailored to client segments and maturity levels<br>6. With the goal of improving advertiser brand ad creative quality and campaign performance, deeply understand AI creative tool capabilities and drive AI creative productization and client adoption in brand advertising scenarios;<br>7. Build brand advertising creative methodologies and best practices; leverage AI creative capabilities to help advertisers improve asset quality and production efficiency; collaborate with Product and Engineering teams on requirement definition and GTM strategy;<br>8. Act as a central point of orchestration to drive consistency, speed, and impact across regions: Lead cross-functional alignment across Product, Sales, Marketing Science, and Regional Operations to ensure seamless execution of pricing, product, and GTM strategies across markets; drive sales enablement at scale through training programs, playbooks, and strategic narratives to improve seller effectiveness, consistency, and adoption of Premium Reach solutions.<br><br>Qualifications<br>Minimum Qualification: <br>- 5+ years of experience in product operations, product strategy, or business operations with an understanding of digital advertising logic — at internet/technology companies, AI-related businesses, or brand-side product/brand management roles;<br>- Strong strategic and systematic thinking — ability to break down complex problems, design frameworks, and drive structured execution across multiple workstreams; excellent project management skills — able to lead complex multi-stakeholder projects, operate in ambiguity, and drive clear delivery;<br>- Strong commercial instincts, analytical thinking, and comfort with ambiguity;<br>- Ability to design experiments, read data fast, and make bold, informed decisions;<br>- Experience in deal structuring & incentive development at the agency or client side with proven success;<br>- Implemented AI workflows to improve efficiency, productivity, and scaling outcomes<br>- High oral and written fluency in English is required to communicate directly with METAP Region, reflecting the nature of the markets this position covers. <br><br>Preferred Qualifications:<br>- Interest in and basic understanding of AI creative tools and generative AI applications in advertising; experience with AI product operations or creative technology preferred<br>- Experience at competing advertising platforms, in product, operations, or strategy roles;<br>- Management consulting background with pricing strategy or GTM project experience;<br>- MBA or Master's degree from a top business school <br>- Experience in AI/creative technology, especially creative automation, programmatic creative, or DCO<br>- Track record of building operational SOPs or automation workflows from 0 to 1.<br>- Interest in and basic understanding of AI creative tools and generative AI applications in advertising; experience with AI product operations or creative technology preferred<br><br>About Tik Tok<br>Tik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.<br><br><br>Why Join Us<br>Inspiring creativity is at the core of Tik Tok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.<br>We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.<br><br>Diversity & Inclusion<br>Tik Tok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Tik Tok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Director, Accounting & Controlling based in United Arab Emirates.<br><br>This role offers the opportunity to lead and transform a global Accounting function within a fast-growing, technology-driven environment.<br><br>You will oversee the full accounting ecosystem, including reporting, controls, policies, and operational excellence across multiple regions.<br><br>As a key member of the Finance leadership team, you will influence strategic decisions while partnering closely with business stakeholders.<br><br>The position combines technical accounting expertise with a strong focus on automation, scalability, and process transformation.<br><br>You will help build a modern finance organization by leveraging AI-enabled tools and innovative approaches to improve efficiency.<br><br>This is a high-impact leadership opportunity for someone who thrives in complexity, embraces change, and wants to shape the future of finance operations.<br><br>Accountabilities<br><br>Lead the global Accounting function, owning the end-to-end accounting engine, including month-end close, financial reporting, internal controls, accounting policies, and compliance. Ensure accurate and timely financial reporting under applicable accounting standards while maintaining strong audit readiness and operational discipline. Build and scale a global accounting operating model across people, processes, systems, and international entities, including payroll and treasury operations. Provide expert technical accounting guidance across complex areas such as revenue recognition, commissions, equity, payroll, intercompany transactions, foreign exchange, and policy interpretation. Partner with commercial and operational teams to develop practical accounting solutions that support business growth while maintaining appropriate risk management. Hire, mentor, and develop a high-performing distributed accounting team by creating accountability, ownership, and opportunities for professional growth. Drive finance transformation initiatives by identifying automation opportunities, implementing AI-enabled solutions, and improving workflows to increase efficiency and scalability. Strengthen the control environment with a long-term focus on SOX readiness and support strategic initiatives such as fundraising, mergers and acquisitions, and IPO preparation. Manage relationships with external auditors, tax advisors, payroll providers, and other strategic partners.<br><br>Requirements<br><br>6+ years of experience leading Accounting, Controlling, or Finance operations teams, with proven success managing complex, multi-entity, global environments. Strong background in technical accounting with experience in revenue transactions, commissions, equity, payroll, intercompany structures, and financial policies. Experience working within high-growth software, Saa S, or technology companies with recurring revenue models. Demonstrated ability to lead through others while remaining hands-on enough to provide strong technical judgment and strategic guidance. Proven experience building and developing high-performing teams across distributed or remote-first organizations. Professional accounting qualification such as CPA, ACA, ACCA, or equivalent is strongly preferred. Experience with IFRS reporting is advantageous, along with exposure to audits, fundraising activities, M&A transactions, or IPO readiness. Strong understanding of global payroll, treasury operations, and multi-jurisdiction financial processes. A genuine interest in automation, AI, and modern finance technologies, with experience improving workflows through systems and process optimization. Experience with Net Suite or similar ERP platforms is preferred, combined with strong systems thinking and adaptability. A proactive, solution-oriented mindset with the ability to navigate ambiguity, balance risk, and act as a strategic business partner. Comfortable working in a globally distributed environment, with availability to start the workday around 7 AM ET and collaborate through asynchronous communication practices.<br><br>Benefits <br><br>Competitive compensation package:United States annual total target cash compensation: $225,900 - $364,300, depending on location, experience, and qualifications. Additional equity opportunities through a Virtual Stock Option Plan (VSOP), where applicable. Fully remote and flexible working environment with the ability to work from anywhere. Home office budget, co-working support, and flexible time off policies. Opportunities to connect with colleagues through global events, team gatherings, offsites, and community-building initiatives. Comprehensive health and wellbeing support, including locally tailored healthcare options, mental wellbeing resources, and flexible lifestyle benefits. Retirement and pension plans, including company contributions where applicable, plus life and disability insurance coverage. Professional development support with an annual budget for courses, certifications, books, and learning opportunities. Inclusive and diverse workplace culture focused on empowering employees and supporting long-term growth.<br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Director, Accounting & Controlling based in United Arab Emirates.<br><br>This role offers the opportunity to lead and transform a global Accounting function within a fast-growing, technology-driven environment.<br><br>You will oversee the full accounting ecosystem, including reporting, controls, policies, and operational excellence across multiple regions.<br><br>As a key member of the Finance leadership team, you will influence strategic decisions while partnering closely with business stakeholders.<br><br>The position combines technical accounting expertise with a strong focus on automation, scalability, and process transformation.<br><br>You will help build a modern finance organization by leveraging AI-enabled tools and innovative approaches to improve efficiency.<br><br>This is a high-impact leadership opportunity for someone who thrives in complexity, embraces change, and wants to shape the future of finance operations.<br><br>Accountabilities<br><br>Lead the global Accounting function, owning the end-to-end accounting engine, including month-end close, financial reporting, internal controls, accounting policies, and compliance. Ensure accurate and timely financial reporting under applicable accounting standards while maintaining strong audit readiness and operational discipline. Build and scale a global accounting operating model across people, processes, systems, and international entities, including payroll and treasury operations. Provide expert technical accounting guidance across complex areas such as revenue recognition, commissions, equity, payroll, intercompany transactions, foreign exchange, and policy interpretation. Partner with commercial and operational teams to develop practical accounting solutions that support business growth while maintaining appropriate risk management. Hire, mentor, and develop a high-performing distributed accounting team by creating accountability, ownership, and opportunities for professional growth. Drive finance transformation initiatives by identifying automation opportunities, implementing AI-enabled solutions, and improving workflows to increase efficiency and scalability. Strengthen the control environment with a long-term focus on SOX readiness and support strategic initiatives such as fundraising, mergers and acquisitions, and IPO preparation. Manage relationships with external auditors, tax advisors, payroll providers, and other strategic partners.<br><br>Requirements<br><br>6+ years of experience leading Accounting, Controlling, or Finance operations teams, with proven success managing complex, multi-entity, global environments. Strong background in technical accounting with experience in revenue transactions, commissions, equity, payroll, intercompany structures, and financial policies. Experience working within high-growth software, Saa S, or technology companies with recurring revenue models. Demonstrated ability to lead through others while remaining hands-on enough to provide strong technical judgment and strategic guidance. Proven experience building and developing high-performing teams across distributed or remote-first organizations. Professional accounting qualification such as CPA, ACA, ACCA, or equivalent is strongly preferred. Experience with IFRS reporting is advantageous, along with exposure to audits, fundraising activities, M&A transactions, or IPO readiness. Strong understanding of global payroll, treasury operations, and multi-jurisdiction financial processes. A genuine interest in automation, AI, and modern finance technologies, with experience improving workflows through systems and process optimization. Experience with Net Suite or similar ERP platforms is preferred, combined with strong systems thinking and adaptability. A proactive, solution-oriented mindset with the ability to navigate ambiguity, balance risk, and act as a strategic business partner. Comfortable working in a globally distributed environment, with availability to start the workday around 7 AM ET and collaborate through asynchronous communication practices.<br><br>Benefits <br><br>Competitive compensation package:United States annual total target cash compensation: $225,900 - $364,300, depending on location, experience, and qualifications. Additional equity opportunities through a Virtual Stock Option Plan (VSOP), where applicable. Fully remote and flexible working environment with the ability to work from anywhere. Home office budget, co-working support, and flexible time off policies. Opportunities to connect with colleagues through global events, team gatherings, offsites, and community-building initiatives. Comprehensive health and wellbeing support, including locally tailored healthcare options, mental wellbeing resources, and flexible lifestyle benefits. Retirement and pension plans, including company contributions where applicable, plus life and disability insurance coverage. Professional development support with an annual budget for courses, certifications, books, and learning opportunities. Inclusive and diverse workplace culture focused on empowering employees and supporting long-term growth.<br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Operations Manager (Team Lead) Location: JVC office based - full time job Reports To: CEO<br>About the Role We are looking for a highly organised, proactive, and execution-focused Operations Manager to lead and coordinate operations across the full business portfolio, including Support Room and VAI. This role is responsible for ensuring smooth, consistent, and efficient day-to-day operations across all business units while directly managing a small team. You will own execution across recruitment operations, onboarding, contracts, systems access, subscriptions, sales operations, finance administration, task management, materials delivery, and cross-functional alignment. You will act as the central operational hub of the business, working closely with Leadership, Sales, Marketing, Product, Technology, Customer Success, and Finance teams to ensure priorities are executed efficiently and operational excellence is maintained across the group.<br>About UsWe are a AI-powered workplace intelligence, wellbeing, engagement, and performance solutions that help organizations improve workforce outcomes, productivity, communication, and business performance.• Support Room - Employee wellbeing and behavioural support platform• VAI - AI Workplace behavioural and risk intelligence platform Our clients include organisations across healthcare, insurance, financial services, manufacturing, retail, technology, and professional services sectors globally.<br>Key Responsibilities Group Operations & Business Coordination• Ensure smooth day-to-day operations across all business units• Coordinate activities across Support Room and VAI• Ensure leadership priorities are executed across the group• Identify and resolve operational bottlenecks quickly• Maintain operational consistency as the group scales• Ensure alignment across departments and product lines Team Leadership & Management• Directly manage the Operations team• Assign, prioritise, and monitor operational tasks across the team• Conduct weekly planning and review meetings• Ensure workloads are balanced and execution is consistent• Support team members in operational delivery• Create accountability and ownership across the team• Monitor performance and ensure deadlines are met consistently Project & Task Management• Own and manage Click Up and group-wide task management systems• Ensure all departments maintain accurate task tracking• Follow up on overdue actions and deliverables• Track execution of priorities across all business units• Maintain dashboards, trackers, and operational reporting systems• Provide visibility to leadership on progress, risks, and blockers Recruitment, Contracts & Onboarding• Coordinate recruitment administration and hiring logistics• Manage contracts for employees and contractors• Ensure onboarding processes are completed smoothly across all entities• Coordinate access provisioning, system setup, and tool onboarding• Maintain onboarding documentation and materials• Ensure all new hires are fully operational and supported Systems, Access & Subscription Management• Manage company-wide software subscriptions and licenses• Coordinate access management across all systems and tools• Ensure operational platforms remain organized and functional• Support setup of new tools across business units• Maintain records of renewals, licenses, and subscriptions Sales & Commercial Operations• Track sales team activity and KPI performance across the group• Monitor pipeline activity, meetings booked, and opportunities• Produce operational reports and dashboards for leadership• Ensure Hubspot CRM data accuracy and consistency• Support sales execution and follow-up processes• Assist with commercial operations Finance & Administrative Operations• Track operational expenses, subscriptions, and payments• Coordinate invoice processing and financial administration• Maintain accurate operational financial records• Support leadership with budgeting visibility and reporting• Ensure operational compliance and documentation accuracy Cross-Functional Coordination• Meet regularly with Sales, Marketing, Product, Technology, and Leadership teams• Ensure alignment across priorities and deadlines• Translate strategic objectives into operational execution• Track progress across all departments and business units• Facilitate communication between teams and leadership Marketing & Content Operations• Ensure marketing execution is coordinated across all business units Process Improvement & Automation• Create and document operational processes and SOPs• Improve efficiency across workflows and systems• Identify opportunities for automation and optimization• Standardise operations across all business units• Support scalability through structured operational systems HR & Internal Operations Support• Coordinate leave tracking and internal calendars• Maintain internal documentation and company policies• Support internal communication and updates• Assist with team engagement initiatives• Ensure operational structure and clarity across the organization Analytics & Reporting• Produce weekly and monthly operational reports• Track KPIs across departments and business units• Monitor onboarding, delivery, sales, and execution metrics• Provide leadership with visibility on priorities and risks• Recommend improvements based on operational insights<br>Requirements Essential• 3 years of experience in Operations, Business Operations, or Project Management• Previous experience managing or supervising a team• Strong experience with Click Up, Hub Spot, Jira, and similar tools• Excellent organisational and execution skills• Strong delegation and people management ability• Experience coordinating multiple departments simultaneously• Excellent written and spoken English• Strong reporting and administrative capabilities• High attention to detail and accountability mindset• Ability to operate in a fast-paced startup environment Preferred• Experience in Saa S, AI, HRTech, Health Tech, or Technology companies• Experience managing multi-entity or group-level operations• Experience supporting sales, marketing, and delivery teams• Experience with onboarding, recruitment operations, and HR processes• Experience implementing process improvements and automation• Experience working in remote international teams<br>KPIsMonthly Targets• 95%+ operational task completion rate across all business units• 95%+ onboarding completion within agreed timelines• Weekly operational reports delivered on time• Accurate KPI and performance reporting across the group• Reduced operational delays and bottlenecks• Strong execution consistency across teams Success Metrics• Operational Efficiency• Task Completion Rate• Cross-Department Alignment• Team Productivity• Onboarding Effectiveness• KPI Reporting Accuracy• Internal Response Time<br>Compensation: compensation based on experience & interview results + Wellbeing benefits.<br>This role is ideal for someone who enjoys building structure, managing people, driving execution, and operating at group level across multiple AI and Saa S businesses.

Role Description A Representative is responsible for communicating with customers, clients, partners, stakeholders, or members of the public on behalf of an organization. The role focuses on building professional relationships, understanding customer needs, providing accurate information, coordinating requests, supporting business activities, and maintaining a positive organizational image. Key responsibilities include responding to customer, client, partner, or stakeholder inquiries through phone, email, messaging platforms, video calls, and other communication channels; providing accurate information about products, services, procedures, applications, appointments, requirements, and company processes; understanding customer needs and identifying appropriate solutions; managing inquiries, requests, follow-ups, complaints, and service issues; maintaining professional and timely communication with internal and external stakeholders; preparing quotations, proposals, correspondence, reports, presentations, forms, and other business documentation where required; coordinating with sales, operations, customer service, finance, administration, technical, and management teams to resolve requests efficiently; maintaining accurate customer profiles, communication records, applications, transactions, and follow-up information in CRM and business systems; following up with prospective customers, existing clients, business partners, or assigned accounts; supporting business-development, sales, recruitment, service-delivery, account-management, or administrative activities depending on the organization; arranging meetings, calls, appointments, presentations, demonstrations, and other business engagements; explaining company policies, procedures, terms, and service information clearly and professionally; handling customer feedback and escalating complex, sensitive, or unresolved matters to the appropriate department; monitoring open requests, pending documents, deadlines, and follow-up activities; preparing summaries and reports regarding customer interactions, requests, sales activities, service performance, or operational matters; maintaining confidentiality of customer, company, financial, contractual, and business information; using CRM platforms, communication systems, ticketing tools, email platforms, video-conferencing applications, digital workflow systems, and other business technologies; utilizing automation, AI-assisted communication, customer-service tools, data analytics, and workflow-management technologies where appropriate; maintaining a professional image and representing the organization's values and standards; identifying recurring customer concerns and suggesting improvements to products, services, processes, or communication; collaborating with colleagues and external stakeholders to ensure smooth service delivery; and continuously improving communication quality, response efficiency, customer satisfaction, relationship management, and organizational performance. Qualifications Diploma or Bachelor's degree in Business Administration, Marketing, Communications, Management, Customer Service, or a related discipline. Strong communication, interpersonal, presentation, and customer-service skills. Excellent verbal and written communication abilities. Strong ability to understand customer needs and communicate information clearly. Good problem-solving, decision-making, organization, and follow-up skills. Familiarity with CRM systems, customer-service platforms, email systems, ticketing software, Microsoft Office, and digital communication tools. Ability to manage multiple inquiries, requests, appointments, communications, and deadlines. Strong attention to detail when maintaining customer records, documentation, applications, and correspondence. Ability to work effectively with customers, clients, colleagues, managers, suppliers, partners, and other stakeholders. Strong negotiation, relationship-management, and conflict-resolution skills are advantageous. Familiarity with digital communication, social-media platforms, video conferencing, automation, AI-assisted customer service, and data analytics is beneficial. Ability to maintain confidentiality regarding customer, company, financial, and business information. Strong professional presentation and interpersonal etiquette. Ability to remain calm, courteous, and solution-focused when handling complaints or difficult situations. Strong teamwork and cross-functional collaboration skills. Relevant professional certifications in sales, customer service, business communication, public relations, or relationship management are advantageous. High level of professionalism, integrity, reliability, accountability, and customer focus. Strong commitment to delivering accurate information, responsive communication, quality service, and positive stakeholder experiences.

Job Title: Technical Architect Location: Dubai, UAEExperience: 12+ years Domain: Airlines / Airports / Travel Technology Employment Type: Full-Time About the Role We are looking for an experienced Java Architect to design and deliver scalable, secure, and high-performance enterprise applications. The ideal candidate will provide technical leadership, define application architecture, guide development teams, and drive best practices across Java, Cloud, microservices, and Dev Ops technologies.<br>Key Responsibilities Design enterprise application architecture using Java, Spring Boot, and Microservices Translate business requirements into scalable technical solutions Lead architecture, design reviews, and technical decision-making Drive architecture decisions and be accountable for their implications regarding solution costs, delivery schedules, application complexity, technical debt, and overall solution performance Own, manage, and maintain the architecture roadmap and runways of the programme, product, environments, and/or platforms Identify, prioritize, and drive technical and architectural enhancements Drive architectural governance, technical debt reduction, and platform modernisation Conduct code reviews for high-quality, secure, and maintainable code Drive cloud-native development, CI/CD, and Dev Ops best practices Ensure application performance, scalability, security, and reliability Work closely with peer architects and collaborate with business stakeholders and cross-functional teams Prepare architecture documents, technical designs, and implementation plans Guide and mentor development teams and promote engineering best practices, tools and techniques throughout the development process Work together, oversee, and govern the development to ensure the development team's design and implementation align with the proposed architecture definition. Work closely with the quality engineering team to ensure that the final solution meets the agreed non-functional requirements Develop logical infrastructure solutions in alignment with technology standards. Work closely with infrastructure teams to ensure that the physical infrastructure designed meets project requirements Monitor industry trends, identify and evaluate relevant technologies and tools<br>Required Skills and Experience Bachelor's degree in Computer Science or a related field12+ years of Java development experience of which 5+ years in an Architect role Practical knowledge of agile software development methodologies and enterprise architecture best practices Experience in a large matrix organisation with global teams Strong expertise in Java, Spring Boot, React, Microservices and Oracle Expertise in Next.js, Node.js, Maria DB, Postgre SQLExperience with REST APIs, Kafka/Rabbit MQ, Solace and distributed systems Knowledge of CI/CD tools, Dev Ops, and TDD, AI/ML tools Experience with monitoring tools such as Splunk, App Dynamics Strong expertise in one or more of the following technology domains, including Data Warehousing, Observability, Automation, Network & Infrastructure, Mobile and Frontend Technologies, Container Platforms, Enterprise Databases, Integration Solutions, Messaging Systems, Cybersecurity Demonstrated expertise in modern architectural principles and design patterns, with hands-on experience in Domain-Driven Design (DDD), Microservices, Event-Driven and Cloud-Native Architectures, CQRS, Serverless Computing, and API-First solution design Working knowledge of cloud well architected frameworks and best practices for cloud deployments Understanding of cross cutting architecture capabilities such as Rules Management, Workflow Management, Security, and Governance Ability to connect the enterprise-wide architectural vision with non-functional requirements (NFRs) and practices such as Observability, Automation, Zero Trust Network Access (ZTNA), and related architecture concerns Strong problem-solving, communication, and stakeholder management skills Java and Cloud certifications

Act as a trusted finance partner to Mirage and Rukn Mirage operational, engineering and project teams, providing clear financial insight, challenge and support to improve project profitability, cash conversion and business decision-making. Lead budgeting, rolling forecasts, project performance reporting and board-ready analysis across engineering and construction activities, with strong use of Oracle, Power BI, Microsoft Copilot and AI-enabled analytics to improve speed, accuracy and financial control.<br>Qualifications and Experience Bachelor’s degree in Finance, Accounting, Economics, Engineering Management or a related field. Master’s degree or professional qualification such as ACCA, CMA, CFA or equivalent is preferred. Minimum 8 to 10 years’ experience in FP&A, finance business partnering, project control or financial controlling, ideally within engineering, construction, contracting, real estate development or a project-based consultancy environment. Strong knowledge of construction project economics: budgets, cost-to-complete, committed cost, variation orders, claims, payment certificates, work in progress, project margin and cash flow. Solid understanding of IFRS, with practical exposure to IFRS 15 revenue recognition for long-term contracts and project-based performance obligations. Advanced capability in Excel, financial modelling, Power BI or similar reporting tools, with strong experience using ERP systems. Oracle Fusion experience is a strong advantage. Practical knowledge of Microsoft 365 Copilot and AI tools for financial analysis, management reporting, variance commentary, automation of recurring tasks and executive communication. UAE experience is preferred; regional exposure across KSA and Egypt is an advantage.<br>Key Responsibilities Financial Planning, Budgeting and Forecasting: lead annual budgets, rolling forecasts and multi-year plans for engineering and construction activities, by project, department and business unit. Project Performance Management: monitor actual results versus budget and forecast, analyse revenue, cost, gross margin, operating profit, utilization, productivity, committed cost and cost-to-complete. IFRS 15 and Project Revenue: support revenue recognition analysis based on contract terms, performance obligations, progress measurement, variations, claims and recoverability assumptions. Management Reporting: prepare monthly management packs, project dashboards, board-level summaries and concise commentary on key movements, risks, opportunities and required actions. Business Partnering: work closely with project directors, engineering, contracting, procurement, commercial and operations teams to challenge assumptions and support better financial decisions. Tendering and Commercial Support: support pricing, bid reviews, business cases, margin analysis and sensitivity scenarios for major contracts and strategic initiatives. Cash, Billing and Working Capital: track payment certificates, client invoicing, collections, retention, advances, supplier commitments and DSO, ensuring strong coordination with Accounting, AP and AR teams. Cost Control and Governance: improve financial discipline around purchase orders, supplier invoices, project coding, cost allocation, budget ownership and approval workflows. Oracle and Data Integrity: support Oracle Fusion implementation and continuous improvement, ensuring clean project master data, reliable reporting structures and alignment between Finance and Operations. AI, Copilot and Automation: use Microsoft Copilot, Power BI, Excel and AI-assisted workflows to accelerate analysis, automate recurring reports, improve variance explanations and create executive-ready insights while respecting data confidentiality and governance. KPI Development: design and monitor financial and operational KPIs, including project gross margin, earned value indicators, cost performance, schedule performance, utilization, billing progress, collections and forecast accuracy. Continuous Improvement: identify process gaps, manual controls and reporting inefficiencies, then propose practical improvements to strengthen planning, close, reporting and decision-making.<br>Only shortlisted candidates will be conducted

Head of Operations (Dubai Branch)<br>Role Objective<br>The incumbent will be responsible for leading and overseeing all Branch Operations, Trade Finance Operations, Technology Services, Customer Service Support, Cash Management, Regulatory Compliance, Security & Safety Standards, Immigration-related activities, and administrative functions of the Dubai Branch. The role is accountable for ensuring efficient, secure, and compliant operational processes in line with Doha Bank policies, CBUAE regulations, and international banking standards. The job holder will provide strategic and operational leadership to optimize service delivery, enhance operational controls, drive technology-enabled efficiencies, and support business growth while maintaining the highest standards of risk management and customer experience. The incumbent will also ensure the effective management of Trade Finance operations, including Letters of Credit, Guarantees, Documentary Collections, and related transactions, while overseeing IT infrastructure, cybersecurity controls, digital transformation initiatives, and operational resilience.<br>Key Roles and Responsibilities<br>Strategic Leadership & Branch Operations Provide overall leadership and oversight of branch operational activities, ensuring efficiency, accuracy, regulatory compliance, and service excellence. Continuously monitor business, economic, regulatory, and competitive developments, providing recommendations and insights to senior management. Develop and implement operational strategies aligned with the Bank's business objectives and growth plans. Ensure operational policies and procedures remain compliant with regulatory requirements and industry best practices. Lead operational transformation initiatives to improve productivity, service quality, and cost efficiency. Drive operational excellence through continuous process improvement and automation initiatives.<br>Regulatory Compliance & Risk Management Ensure full compliance with CBUAE regulations, AML/CFT requirements, KYC standards, FATCA, CRS, and other applicable regulatory requirements. Monitor regulatory changes and implement necessary operational, technology, and procedural amendments. Maintain a strong internal control environment and ensure adherence to audit recommendations. Oversee operational risk assessments and implement appropriate mitigation measures.<br>Technology & Digital Operations Lead branch technology operations, ensuring optimal performance, availability, and security of IT systems and infrastructure. Oversee IT service delivery, incident management, problem resolution, and vendor management. Coordinate with Head Office Technology teams to implement technology upgrades and digital initiatives. Ensure cybersecurity controls, information security policies, and technology governance standards are effectively implemented. Monitor system performance and take proactive measures to minimize operational disruptions.<br>Financial Control & Reconciliation Oversee daily operational controls including: General Ledger reconciliation Nostro account reconciliation Suspense account monitoring Internal account balancing Cash and vault management Review branch financial reports, operational MIS, and exception reports.<br>People Management & Leadership Lead, develop, and mentor Operations, Trade Finance, Administration, Customer Service, and Technology teams. Assess organizational structure and workforce capabilities, recommending enhancements where required. Establish clear performance objectives and conduct regular performance reviews.<br>Educational Qualifications Bachelor's degree in business administration, Banking & Finance, Information Technology, Accounting, or related discipline from a recognized university. Preferred master's degree in Banking, Finance, Business Administration (MBA), Management, Information Technology, or a related field.<br>Experience Minimum 15-20 years of banking experience, with significant exposure to: Branch Operations, Trade Finance Operations, Banking Technology, Operational Risk, Customer Service Management, Regulatory Compliance Minimum 8-10 years in a senior management or leadership role. Strong understanding of UAE banking regulations and CBUAE requirements. Extensive experience in managing Trade Finance products and operations. Experience leading technology implementations, digital transformation, and process automation initiatives. Proven track record in managing large operational teams and complex banking environments.

Role Description We are seeking a highly analytical, innovative, and results-oriented Petroleum Engineer to support the exploration, evaluation, development, and production of oil and gas resources. The successful candidate will be responsible for optimizing reservoir performance, designing drilling and production strategies, improving hydrocarbon recovery, and ensuring safe, efficient, and environmentally responsible operations. This role collaborates closely with geologists, geophysicists, drilling engineers, production engineers, reservoir engineers, HSE professionals, and operations teams to maximize asset value and support sustainable energy development. Key responsibilities include evaluating oil and gas reservoirs to estimate reserves, forecast production, and identify opportunities for enhanced recovery; developing drilling, completion, and production strategies that optimize operational efficiency and hydrocarbon recovery; performing reservoir simulation, production forecasting, decline curve analysis, and economic evaluations to support field development planning; collaborating with multidisciplinary teams to design well programs, optimize well placement, and improve production performance; monitoring well performance, production data, pressure behavior, and reservoir characteristics to recommend operational improvements; supporting drilling operations by providing engineering analysis, well design recommendations, and technical guidance; evaluating artificial lift systems, stimulation techniques, enhanced oil recovery (EOR) methods, and production optimization technologies; conducting technical and economic feasibility studies for field development projects, workovers, and production enhancement initiatives; ensuring compliance with industry regulations, health, safety, environmental (HSE) standards, and corporate policies; preparing engineering reports, technical documentation, production analyses, and presentations for management and project stakeholders; utilizing reservoir management software, production optimization tools, and engineering applications to improve decision-making; participating in risk assessments, incident investigations, and continuous improvement initiatives; supporting digital transformation projects involving data analytics, automation, artificial intelligence, and predictive maintenance; and staying informed about emerging technologies, sustainability initiatives, carbon management practices, and advancements in the energy industry. The Petroleum Engineer is expected to combine strong engineering expertise with analytical thinking and commercial awareness to maximize resource recovery while maintaining operational safety, environmental stewardship, and economic performance. Success in this role requires excellent problem-solving skills, technical communication, collaboration, and the ability to manage complex engineering challenges in dynamic operational environments. Qualifications Bachelor's degree in Petroleum Engineering, Chemical Engineering, Mechanical Engineering, Energy Engineering, or a related engineering discipline. Strong understanding of reservoir engineering, drilling engineering, production engineering, well completion, and field development principles. Knowledge of reservoir simulation, production optimization, pressure transient analysis, enhanced oil recovery (EOR), and artificial lift systems. Familiarity with industry software such as Petrel, Eclipse, CMG, OFM, Techlog, Prosper, GAP, Pipesim, Landmark, Kingdom, or similar petroleum engineering applications. Understanding of drilling operations, well integrity, production systems, surface facilities, and hydrocarbon processing. Knowledge of health, safety, environmental (HSE) regulations, risk management, and industry standards applicable to upstream oil and gas operations. Proficiency in engineering analysis, numerical modeling, data interpretation, and technical reporting. Strong analytical, quantitative, and problem-solving skills with the ability to evaluate complex engineering and operational data. Excellent written, verbal, and presentation communication skills. Ability to collaborate effectively with multidisciplinary technical teams and external stakeholders. Proficiency in Microsoft Office, engineering software, and data visualization tools. Familiarity with digital oilfield technologies, automation, artificial intelligence, machine learning, and predictive analytics in energy operations is advantageous. Professional registration or membership with recognized engineering institutions and certifications related to petroleum engineering, reservoir management, drilling, production optimization, or project management are considered advantageous but are not mandatory. Demonstrated commitment to continuous learning and staying informed about evolving energy technologies, carbon capture and storage (CCS), sustainability initiatives, digital transformation, reservoir management techniques, and industry best practices.