Broker Jobs in UAE
1354 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>We are seeking a detail-oriented and strategic Manager - Bids to join our organization in Dubai, United Arab Emirates. In this pivotal role, you will lead the end-to-end bid management process, overseeing proposal development, tender evaluation, and contract negotiation. You will work collaboratively across departments to ensure competitive and compliant bids that drive business growth and secure high-value opportunities.</p><br><ul><li>Manages the end-to-end bid process for bids from identification to award.</li><li>Leads the development of technical and commercial proposals for the Middle East Civil Infrastructure business.</li><li>Leads bid development, as well as hands-on cost proposal development. This includes pricing, benchmarking and commercial leadership of the pursuit.</li><li>Works in partnership with senior leadership to develop winning pursuit strategies, ensuring all elements are incorporated into proposals</li><li>Assists in necessary market research and reporting required for new growth areas.</li><li>Works with other team members and marketing staff to ensure that prerequisites (like prequalification or getting on a vendor list) are fulfilled on time.</li><li>Prepares reports and presentations for internal and external use.</li><li>Participates in the go/no-go decision-making process, along with the appropriate managers and participates in the bid development process from start to finish.</li><li>Reviews tender documents, bid/qualifications request documents and drawings for proposal preparation.</li><li>Works with the Discipline Leads to produce man-hour estimates, fees and delivery schedules.</li><li>Resolves issues in any discussions with other End Markets and Regions as necessary to ensure that the RFP scope is addressed adequately and all costs are accurately considered.</li><li>Oversees the process of obtaining quotes from sub-consultants as required and leads negotiations of appropriate terms and conditions based on AECOM's standard contract and Risk committee requirements.</li><li>Monitors Salesforce entries for the business to ensure that the information entered is up to date and accurate.</li><li>Ensures that AECOM policies and procedures are followed and that all records are maintained.</li><li>Ensures that approvals are in place in line with the latest AECOM Delegations of Authority and all AECO governance processes are followed.</li><li>Verifies that all legal qualifications and the Middle East Risk Committee directives have been included in the final bid document before submission to the client.</li><li>Delivers within proposal deadlines.</li><li>Prepares presentations required for the Risk Committee.</li><li>Independently presents to the internal Risk committee for pursuits valued up to $50m.</li><li>Manages and mentors junior staff</li></ul><br>Qualifications<br><ul><li>Minimum 10 years of professional experience in bid management, proposal development, or related business development roles</li><li>Proven expertise in managing complex tenders and RFP processes</li><li>Strong analytical and problem-solving skills with exceptional attention to detail</li><li>Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)</li><li>Excellent written and verbal communication skills in English</li><li>Demonstrated ability to manage multiple bids simultaneously while meeting tight deadlines</li><li>Experience with budget analysis, cost estimation, and financial modeling</li><li>Strong organizational and project management capabilities</li><li>Ability to work effectively in cross-functional team environments</li></ul><p>**Preferred Qualifications:**</p><br><ul><li>Experience working in the UAE or Middle East market</li><li>Knowledge of local procurement regulations and compliance requirements in the UAE</li><li>Previous experience leading or mentoring bid teams</li><li>Background in construction, consulting, engineering, or related industries</li><li>Experience with contract negotiation and commercial terms</li><li>Certification in project management or bid management (PMP, APMP, or equivalent)</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Job Summary</b> <br><span>We are seeking a skilled and analytical Auditor to join Group Internal Audit (GIA), supporting the Wealth & Retail Banking (WRB) portfolio. The role is responsible for delivering risk-based audits, providing independent assurance on key risks and controls, identifying opportunities for improvement, and supporting continuous monitoring activities. The successful candidate will use data-driven audit techniques, contribute to innovation within the audit function, and help strengthen the Bank’s risk and control environment.</span><br><b>Key Responsibilities</b> <br>
<span>Audit Planning and Risk Assessment</span>
</span><ul>
<li><span>Support the development and maintenance of risk assessments and risk-based audit plans.</span></li>
<li><span>Identify emerging risks, control weaknesses, and changes in the business environment requiring audit focus.</span></li>
<li><span>Contribute to audit scoping, planning, and testing programmes.</span></li>
<li><span>Provide insights to support audit prioritisation and coverage decisions.</span></li>
</ul>
<span>Audit Delivery</span>
<ul>
<li><span>Deliver audit engagements in line with Group Internal Audit methodology and professional standards.</span></li>
<li><span>Conduct fieldwork, review evidence, draft audit findings, and support audit report preparation.</span></li>
<li><span>Ensure audits are completed within agreed timelines and quality standards.</span></li>
<li><span>Promote efficiency, consistency, and continuous improvement in audit execution.</span></li>
</ul>
<span>Issue Management and Validation</span>
<ul>
<li><span>Monitor audit issues and management action plans through to closure.</span></li>
<li><span>Validate remediation actions to ensure root causes have been appropriately addressed.</span></li>
<li><span>Escalate overdue, ineffective, or high-risk remediation matters where required.</span></li>
<li><span>Provide guidance on evidence requirements and effective issue resolution.</span></li>
</ul>
<br> <br>
<span>Continuous Monitoring and Stakeholder Engagement</span>
<ul>
<li><span>Perform ongoing monitoring to identify emerging risks and control concerns.</span></li>
<li><span>Build constructive relationships with stakeholders while maintaining independence and objectivity.</span></li>
<li><span>Clearly communicate audit findings, risk impacts, root causes, and recommendations.</span></li>
</ul>
<span>Analytics, Innovation and Data Insights</span>
<ul>
<li><span>Apply data analytics to enhance risk identification, testing coverage, and audit efficiency.</span></li>
<li><span>Support the development of automated and data-led audit approaches.</span></li>
<li><span>Use data visualisation and analytical techniques to identify trends, anomalies, and control indicators.</span></li>
<li><span>Contribute to audit innovation, methodology enhancements, and digital transformation initiatives.</span></li>
</ul>
<span>Non-Audit Activities and Departmental Contribution</span>
<ul>
<li><span>Support regulatory reviews, external audit engagements, and quality assurance activities.</span></li>
<li><span>Contribute to audit committee, risk, and governance forum papers where required.</span></li>
<li><span>Participate in knowledge-sharing, training, and cross-functional collaboration activities.</span></li>
<li><span>Support annual planning, risk assessment updates, and continuous improvement initiatives.</span></li>
</ul>
<br> <br>
<span>People, Culture and Conduct</span>
<ul>
<li><span>Demonstrate professional scepticism, integrity, and the highest standards of ethical conduct.</span></li>
<li><span>Take ownership of continuous professional development across audit, business, risk, and analytics disciplines.</span></li>
<li><span>Proactively identify, escalate, and support the resolution of risk, conduct, and compliance matters.</span></li>
</ul>
<br>
<span>Regulatory & Business Conduct</span>
<ul>
<li><span>Champion the Group’s Values and Code of Conduct.</span></li>
<li><span>Maintain the highest standards of ethics, regulatory compliance, and business conduct.</span></li>
<li><span>Ensure compliance with all applicable laws, regulations, and internal policies.</span></li>
<li><span>Collaboratively identify, escalate, mitigate, and resolve risk and compliance concerns.</span></li>
</ul>
<br>
<span>Other Responsibilities</span>
<ul>
<li><span>Embed the Group’s brand promise, <strong>Here for good</strong>, in daily activities.</span></li>
<li><span>Undertake additional responsibilities as required under Group, Country, Business, or Functional policies.</span></li>
<li><span>Maintain an up-to-date understanding of role requirements, regulatory expectations, and business developments.</span></li>
</ul>
<br><b>Skills and Experience</b> <br><ul>
<li><span>Audit Methodology and Audit Systems</span></li>
<li><span>Risk Assessment</span></li>
<li><span>Audit Planning</span></li>
<li><span>Audit Fieldwork</span></li>
<li><span>Audit Report Writing</span></li>
<li><span>Stakeholder Management</span></li>
<li><span>Continuous Monitoring</span></li>
<li><span>Data Analytics and Insight Generation</span></li>
</ul><br><b>Qualifications</b> <br><ul>
<li><span>Bachelor’s degree in Accounting, Finance, Business Administration, Risk Management, Information Systems, Economics, or a related field.</span></li>
<li><span>Professional certifications such as:</span>
<ul>
<li><span>Certified Internal Auditor (CIA)</span></li>
<li><span>Chartered Accountant (CA)</span></li>
<li><span>Certified Public Accountant (CPA)</span></li>
<li><span>Association of Chartered Certified Accountants (ACCA)</span></li>
<li><span>Certified Information Systems Auditor (CISA)</span></li>
<li><span>Certified Anti-Money Laundering Specialist (CAMS)</span></li>
<li><span>Financial Risk Manager (FRM)</span></li>
<li><span>Or other relevant audit, risk, or compliance qualifications.</span></li>
</ul>
</li>
<li><span>Membership of a recognised professional accounting or auditing body is advantageous.</span></li>
</ul><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br>
<p>Together we:</p><br><br>
<ul>
<li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br>
<ul>
<li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul><br>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>Nationality</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Nationality">
United Arab Emirates </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>As part of the AbbVie, and Leadership team of AA MEA, develops and/or implements the compliance and governance program across the region. Works to adapt / implement corporate policies and procedures, develop Affiliate SOPs wherever required for the implementation of compliance program, develop and provide relevant training for employees and third parties on compliance related topics. Provides compliance guidance, advice and support to Affiliate and Regional Leadership Teams and General Manager. Monitor compliance due diligence reviews of third parties and compliance vetting of specific transactions. Engages in risk assessment exercises and business projects to ensure compliance requirements are met. Helps identify monitoring needs and perform monitoring activities to minimize compliance risks. Conducts reviews and investigations on specific compliance issues.</p><br><p>In addition, the post holder will implement the corporate ethics program across MEA affiliates, adapting the program where necessary and providing ethics training and support.</p><br><p><strong>Enterprise Mindset:</strong></p><br><p>One of the most crucial elements of the OEC role is cultivating an Enterprise Mindset. Thinking beyond the individual functions of the immediate affiliate and focus on driving value for the entire organization. Making decisions that serve the broader company’s long-term objectives is cultivating an Enterprise Mindset.</p><br><p><strong>Talent Magnet:</strong></p><br><p>The ability to attract, develop, and retain talent is crucial to building a strong organization. Being a “Talent Magnet” means that people are drawn to your leadership because of the culture and opportunities you create.</p><br><p><strong>Main duties and responsibilities:</strong></p><br><ol><li><strong><u>Commercial Support: 30% </u></strong><ul><li>Provide guidance and advice to AbbVie Affiliate Leadership Team, commercial teams in country, and/or region across business division, proactively supporting compliance matters to minimize risk.</li><li>Attends, guides and actively participates in Affiliate/ Regional Leadership Team and Compliance Committee</li><li>Conduct ongoing risk assessment of third-party activities and any other areas of activity that require regular review. Conduct routine and ad hoc reviews and resolve noted issues.</li><li>Monitor due diligence activities as needed for both current and new third parties in accordance with AbbVie policies and procedures.</li></ul></li></ol><ol><li><strong><u>Compliance Policies and Procedures: 25%</u></strong><ul><li>Create and establish appropriate country policies, procedures, and standards to mitigate compliance risk within AA MEA Affiliates. Establish and maintain the training matrix for affiliates and monitor compliance related training completed.</li><li>Work closely with the regional compliance representatives, MEA leadership team, and Country Manager to understand the risk environment and implement adequate compliance policies, procedures, and standards across the business.</li><li>Provide guidance on AbbVie and Allergan Aesthetics’ compliance expectations and review both internal and third-party controls and standards and collaborate with relevant teams to resolve any issues.</li></ul></li></ol><ol><li><strong><u>Compliance Training and Monitoring program: 15%</u></strong><ul><li> Develop and provide relevant, engaging, and interactive compliance training for internal employees and with Allergan Aesthetics’ business partners’ employees or agents, as appropriate.</li><li>Ensure training materials are effectively and accurately communicated to employees or agents. Update business divisions and other support functions, as appropriate, on relevant compliance news, alerts, and other developments.</li><li>Support and implement the compliance monitoring program across country with the focus on prevention of compliance issues and appropriate risk management. Perform monitoring, awareness, and education activities across the company.</li></ul></li></ol><ol><li><strong><u>Compliance</u></strong> <strong><u>Investigation and Reporting: 20%</u></strong><ul><li>Managing compliance deviations, escalating matters appropriately to International Compliance.</li><li>Support (as needed) ad hoc investigations into potential compliance issues as agreed with International Investigations team.</li><li>Prepare and maintain regular progress reports and updates on compliance reviews for MEA management and International Compliance.</li><li>Identify gaps and pitfalls within current compliance controls to ensure those issues could be resolved or mitigated to prevent potential misconduct.</li></ul></li></ol><ol><li><strong><u>Leading People: 10%</u></strong></li></ol><ul><li>Lead, support, and develop the OEC team enabling them to fulfill their potential.</li><li>Establish, review, and recommend changes for organizational structure so that the structure within the country maximizes organizational performance.</li><li>Lead activities around performance management, talent management, motivation, development, and succession planning for Allergan Aesthetics’ employees.</li><li>Ensure that AbbVie WWW culture is embedded in all business practices.</li></ul><ol><li><strong><u>External Relationships/ Main Contacts:</u></strong></li></ol><p>Ensure the development of a broad network of productive relationships with key contacts, opinion leaders, authorities, regulatory authorities and agencies, payers, industry associations, trade, academic, and patient care groups.</p><br><ul><li>APAC MEA OEC Director</li><li>Affiliate and Regional Management Teams</li><li>Regional General Manager</li><li>Heads of the functional teams based across MEA Affiliate Countries, including Regulatory, Legal, HR, Finance, and others</li><li>MEA and APAC MEA Compliance Department</li><li>Business partners – distributors, wholesalers and other third parties</li></ul><br>Qualifications<br><br><p><strong>1. Education and Experience:</strong></p><br><ul><li>University degree or equivalent (scientific, business or legal)</li><li>Minimum of 7 - 10 years of experience in a senior leadership role, preferably in the pharma, consumer healthcare, or related industries</li><li>Relevant experience working in healthcare compliance role</li><li>Experience in establishing and running compliance programs for ABAC risk</li><li>Excellent communication skills, fluent in English (written and oral)</li></ul><p><strong>2. Leadership and Management Skills:</strong></p><br><ul><li>Strong leadership skills with the ability to inspire and motivate cross-functional teams</li><li>Experience managing direct reports and leading a team towards achieving targets and objectives</li><li>Strong analytical and critical thinking skills to identify opportunities, develop strategies, and make data-driven decisions</li><li>Excellent communication and people skills to effectively engage and influence stakeholders at various levels within the organization</li><li>Ability to manage and prioritize multiple projects and initiatives simultaneously</li></ul><p><strong>5. Language and Cultural Competence:</strong></p><br><ul><li>Fluent in English and proficiency in other languages spoken in the MEA region is highly advantageous</li><li>Cultural sensitivity and ability to work effectively in a diverse and multicultural environment</li></ul><p><strong>6. Travel:</strong></p><br><ul><li>Willingness to travel within the Affiliate and across the region and occasionally internationally as required for business needs.</li></ul><br>Additional Information<br><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Job Summary</b> <br><span>We are seeking an experienced <strong>Director, Digital Assets (DA) Risk</strong> to serve as the Group’s second-line risk Subject Matter Expert (SME) for Digital Assets. This role will lead the evolution of the <strong>Digital Assets Risk Management Approach (DARMA)</strong>, providing oversight, challenge, and expert guidance across key risk types including Reputational, Traded/Market, Treasury/Capital & Liquidity, Operational, Technology, Cyber Security and Credit Risk. The successful candidate will help shape the Group's Digital Assets strategy, ensure compliance with regulatory expectations, and strengthen the risk framework governing Digital Asset activities.</span><br><b>Key Responsibilities</b> <br>
<span>Strategy</span>
</span><ul>
<li><span>Influence the Group’s Digital Assets strategy, ensuring alignment with risk frameworks, policies, standards, risk appetite and governance requirements.</span></li>
<li><span>Provide regulatory interpretation and risk assessments for Digital Asset initiatives, products and investments.</span></li>
<li><span>Engage with industry stakeholders and emerging technologies to enhance risk understanding and support innovation.</span></li>
<li><span>Assess risks associated with blockchain technologies, tokenomics and Digital Asset ecosystems, ensuring effective mitigation strategies.</span></li>
</ul>
<span>Business</span>
<ul>
<li><span>Guide the ongoing development of the Group’s Digital Assets Risk Management Approach (DARMA).</span></li>
<li><span>Advise stakeholders on Digital Asset activities, client engagements and business initiatives within approved risk parameters.</span></li>
<li><span>Support stress testing and scenario analysis related to Digital Asset exposures.</span></li>
<li><span>Provide timely risk guidance to ensure compliance with legal, regulatory and internal requirements.</span></li>
</ul>
<span>Processes</span>
<ul>
<li><span>Oversee the identification, governance and effectiveness of processes within the Digital Assets Risk Management function.</span></li>
<li><span>Review and challenge the Digital Assets risk profile and related control environment.</span></li>
<li><span>Ensure appropriate oversight of risk management activities and reporting frameworks.</span></li>
</ul>
<br> <br>
<span>People & Talent</span>
<ul>
<li><span>Promote a culture of continuous learning, innovation and collaboration.</span></li>
<li><span>Lead by example and foster an inclusive, high-performing team environment.</span></li>
<li><span>Partner closely with risk and control stakeholders to strengthen risk awareness and accountability.</span></li>
</ul>
<span>Risk Management</span>
<ul>
<li><span>Lead Digital Assets risk assessments and provide expert challenge across key banking risk disciplines.</span></li>
<li><span>Review and challenge enhanced due diligence assessments for Digital Asset clients, products, partnerships and investments.</span></li>
<li><span>Evaluate blockchain platforms, Digital Asset infrastructure, custodians, exchanges, staking providers and related third-party arrangements.</span></li>
<li><span>Oversee Digital Asset risk appetite considerations, monitoring, reporting and escalation of breaches where required.</span></li>
<li><span>Drive the development of infrastructure and governance needed to support effective Digital Asset risk oversight.</span></li>
</ul>
<br> <br>
<span>Governance</span>
<ul>
<li><span>Maintain governance forums and committee structures that provide effective oversight of the Group’s Digital Assets risk profile.</span></li>
<li><span>Conduct regular effectiveness reviews of the risk control environment.</span></li>
<li><span>Monitor emerging and evolving Digital Asset risks and assess management actions to address them.</span></li>
<li><span>Ensure ongoing compliance with established risk frameworks and standards.</span></li>
</ul>
<span>Regulatory & Business Conduct</span>
<ul>
<li><span>Champion the Group’s Values and Code of Conduct.</span></li>
<li><span>Ensure adherence to all applicable laws, regulations and supervisory requirements.</span></li>
<li><span>Proactively identify, escalate and resolve risk, conduct and compliance matters.</span></li>
</ul>
<br>
<span>Key Stakeholders</span>
<span>Internal</span>
<ul>
<li><span>Digital Assets Centre of Excellence</span></li>
<li><span>Cluster Management Teams</span></li>
<li><span>Business Heads</span></li>
<li><span>Group and Country Risk Framework Owners (RFOs)</span></li>
<li><span>Digital Assets SMEs</span></li>
<li><span>Group Internal Audit</span></li>
</ul>
<br> <br><span>External</span>
<ul>
<li><span>Home and host regulators including the <strong>Prudential Regulation Authority (PRA)</strong> and <strong>Financial Conduct Authority (FCA)</strong></span></li>
<li><span>External auditors</span></li>
</ul>
<br><b>Skills and Experience</b> <br><ul>
<li><span>Digital Assets Risk Management</span></li>
<li><span>Traded Risk</span></li>
<li><span>Credit Risk</span></li>
<li><span>Operational & Cyber Security Risk</span></li>
<li><span>Reputational Risk</span></li>
<li><span>Compliance</span></li>
<li><span>Treasury Risk</span></li>
<li><span>Risk Governance and Frameworks</span></li>
<li><span>Stakeholder Management and Influencing</span></li>
<li><span>Programme and Project Management</span></li>
</ul><br><b>Qualifications</b> <br><ul>
<li><span>Strong academic background.</span></li>
<li><span>Over 15 years' experience in banking or financial services with expertise in Capital, Liquidity, Traded and Credit Risk.</span></li>
<li><span>Experience in emerging digital technologies and Digital Asset ecosystems.</span></li>
<li><span>Strong knowledge of blockchain technologies, tokens, Central Bank Digital Currencies (CBDCs), stablecoins and cryptocurrencies.</span></li>
<li><span>Proven understanding of Digital Asset risks across multiple risk types including Reputational, Traded/Market, Treasury/Capital & Liquidity, Operational, Technology, Cyber Security and Credit Risk.</span></li>
<li><span>Experience across banking, fintech and complex financial services environments.</span></li>
<li><span>Strong risk management, governance and Board-level communication capabilities.</span></li>
<li><span>Understanding of global regulatory and supervisory frameworks impacting Digital Assets.</span></li>
<li><span>Excellent stakeholder management, communication and leadership skills.</span></li>
<li><span>Experience preparing papers for senior leadership and governance committees.</span></li>
</ul><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br>
<p>Together we:</p><br><br>
<ul>
<li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br>
<ul>
<li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Department: </b>MENA <br><b>Team: </b>Policy – MENA region <br><b>Location: </b>Dubai or Doha with homework flexibility <br><b>Position type: </b>12 month contract with view to renew; full-time </p><br><p><u><b>What the hiring manager says</b></u></p><br><p><br><i>“The GSMA’s MENA team is expanding and we have an exciting opportunity for a high-performing Policy Director to work with the MENA team to engage all stakeholders with GSMA programs and policy & technology orientated activities. The role entails a lot of travel, ability to work under pressure and a deep technical and policy background”.</i><br>Head of MENA </p><br><p><u><b>About the role</b></u></p><br><p>We are looking for a creative and energetic Director to lead GSMA programmes in the Middle East and North Africa. The Director will be responsible for advancing GSMA’s objectives in the MENA region. This will involve leading engagements on policy and regulations as well as being the technical expert and reference point for broader GSMA activities both within the organisation and in relations with our members. You will need to demonstrate clear understanding of mobile industry comfortable communicating this at a range of levels of detail. You will also be required to attend some GSMA working groups when needed, to provide descriptions of general industry topics and specific GSMA projects. You may be required to attend meetings of other industry forums.</p><br><p>You will have a good understanding of existing and future mobile technology and be able to demonstrate knowledge of the future industry trends and their likely impacts on mobile network evolution and development. You will be able to articulate potential industry positions in areas of confluence of Mobile with other verticals, including, but not limited to, banking and finance, healthcare, education, and other service industries where mobile technology plays a critical role in shifting paradigms for solution delivery.</p><br><p>You will also be able to demonstrate the ability to understand the commercial implications of technical decisions and vice versa.</p><br><p>You will also engage all stakeholders with GSMA Technology programmes and technology orientated activities (MC, IoT, RCS, 5G, IMEI, Mobile Money, etc.).</p><br><p>The Policy Director reports to the Head of MENA. This role works very closely with the rest of the small MENA team. </p><br><p><b>You will:</b><br>• Lead industry engagement and projects on spectrum and policy matters as well as broader GSMA activities in region.<br>• Manage Working Group and Regional Interest Group activity in region.<br>• Engage with member leadership in region.<br>• Responsible for input towards regional business planning.<br>• Manage programme delivery in region against HQ KPIs and member expectations.<br>• Responsible for delivering within the annual regional budget allocation.<br>• Responsible for regional reporting in accordance with HQ requirements, presenting progress against regional KPIs and defining corrective action where appropriate.<br>• Foster the necessary consultation, communications and good relations within the wider organisation, including staff of member organisations.<br>• Line and performance management of regional team.<br>• Ability to work cooperatively and flexibly with stakeholders and facilitate a collaborative approach.<br>• Acts as a role model in demonstrating commitment to GSMA values and internal processes.<br>• Ensure compliance by team with all GSMA polices, processes and procedures.</p><br><p><u><b>About you</b></u></p><br><p>• Relevant experience working in the telecoms industry is essential. Ideally with an operator or vendor. <br>• Strong technical plus commercial understanding background.<br>• Capable of delivering presentations to a technical audience on these services.<br>• You will be fluent in English. Arabic and/or French would be an advantage.<br>• A proven track record of proposition development and the ability to influence and add value to your area of business.<br>• Strong writing skills, messaging, leadership positioning and narrative development.<br>• Experience working in an international environment, ideally in the MENA/SSA region. <br>• Advanced knowledge of MS Office (Excel, Word and PowerPoint).<br>• Experience of working with multiple internal stakeholders and with geographically dispersed teams in a matrix structure.<br>• Willingness to travel, as and when required by the role.</p><br><p><u><b>About your skills</b></u></p><br><p>1. Communication <br>2. Delivery <br>3. Project Management <br>4. Teamwork <br>5. Analysis</p><br><p><b>Contract type</b></p><br>Department Contractor<p><b>Worker type</b></p><br>Contingent Worker<b><span>What We Offer</span></b><p>Working at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish.</p><br><p>In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning & development opportunities, generous holiday allowances, four additional days off for professional development and many others.</p><br><p>To learn more about the GSMA, visit our career site, our LinkedIn page and our Twitter page.</p><br><p><span>Being You at the GSMA</span></p><br><p>We care deeply about diversity, equity and inclusivity and aspire to be the best at it. Your well-being and work/life balance is important, so flexi-time and remote working is available to all staff. We're keen to ensure everyone is equal, represented and connected so we particularly encourage applications from all demographics. The sucess of the GSMA year on year will continue to be contributed by people from all walks of life.</p><br><p><span><b>GSMA Values</b></span></p><br><p><span>Our values not only drive our culture – they shape how we work and interact inside and outside our global organisation.</span></p><br><p><b><span>Passionately driven</span></b></p><br><p><span>We approach everything we do with unparalleled capability, tenacity and commitment, knowing that the challenging scale, pace and complexity of our work is what leads to its world-changing impact.</span></p><br><p><b><span>Insightful leaders</span></b></p><br><p><span>We continually develop and engage our expertise, insight and creativity so that we’re always ready to respond to the changing landscape with authority, agility and nuance.</span></p><br><p><b><span>Stronger together</span></b></p><br><p><span>We lean on each other so the industry can lean on us, embracing our diversity by actively seeking out perspectives and skill sets beyond our own, fuelling each other’s successes and constantly asking how we can help.</span></p><br><p><span>Underpinning our values is our collective mindset to show up purposefully as good human beings every day, in every situation. When we’re at our best – we are collaborative, considerate and compassionate to others, and we create a safe space for one another to thrive, assuming positive intent in our colleagues. And if we aren’t at our best and the pressure is on – we feel free to be ourselves but still remain curious, lean into the tough stuff and we are always respectful to others and accountable for the part we play.</span></p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About this role</b></p><br><p><b>About BlackRock:</b></p><br><p>BlackRock (NYSE: BLK) provides investment management, risk management, operations, and advisory services to institutional, intermediary, and individual investors around the world. BlackRock seeks to better serve clients by anticipating and responding to changes and advancements in the investment industry and capital markets, and continually aims to broaden and deepen its investment and risk management capabilities. Our commitment to analytical and investment excellence is anchored in a culture that places clients’ interests first. We exclusively act as a fiduciary to our clients, never trading as a principal or on our own behalf.</p><br><p>Today, BlackRock serves institutional, retail, and high net worth investors in more than 100 countries. Through the efforts of over 12,000 professionals in 30 countries, we leverage our global expertise and scale to serve our clients. BlackRock is the largest publicly traded asset manager in the world, with assets under management (“AUM”) of over $5 trillion as of September 2017. For additional information, please visit the Company’s website at www.blackrock.com | Twitter: @blackrock_news | Blog: www.blackrockblog.com | LinkedIn: www.linkedin.com/company/blackrock</p><br><p><b>Job Purpose/Background:</b></p><br><p>BlackRock is currently seeking a senior institutional and family office relationship manager based in Dubai, to take on responsibilities for the existing institutional clients in the UAE, as well as develop and manage new institutional relationships in those countries. The RM will be the central point of contact for institutional clients, which includes the following client groups: sovereign wealth funds and pension funds. The RM will be responsible for delivering the broad BlackRock offering including index equities, active equities, fixed income, private capital, real estate, infrastructure, and alternative assets. In doing so, he or she will lead the client dialogue with respect to BlackRock’s investment offerings, whole portfolio solutions capabilities, co-investment opportunities and product development, helping to drive business and client strategy more broadly across the countries.</p><br><p><b>Key Responsibilities:</b></p><br><p><u>Client Relationships:</u></p><br><ul><li><p>All aspects of sales coverage, including maintaining and further developing relationships</p><br></li><li><p>Facilitate strategic dialogue by understanding the client’s needs and helping our clients and prospects understand industry trends and geopolitical developments</p><br></li><li><p>Host client meetings with senior leaders of the firm</p><br></li><li><p>Visit senior representatives of UAE prospects and clients</p><br></li><li><p>Contribute to account planning on Strategic clients, follow-up on commercial growth and budgeting, directly own some senior client relationship</p><br></li></ul><p><u>UAE Team responsibilities:</u></p><br><ul><li><p>Lead by example incorporating the BlackRock Principles and the firm DEI approach</p><br></li><li><p>Work with colleagues to nurture junior talent and mentor the leaders of tomorrow</p><br></li><li><p>Empower team members to achieve their goals and those of the firm</p><br></li></ul><p><u>Country strategy:</u></p><br><ul><li><p>Support Middle East senior management in refining and developing the vision for BlackRock's UAE business, and ensure an integrated client experience across products and solutions;</p><br></li><li><p>Drives continuous growth of the business in line with strategic priorities.</p><br></li><li><p>Work closely with the regional COO to ensure sound operational set-up</p><br></li><li><p>Contributing to the firm's regional & global business strategy, with the overarching agenda of growing both the overall business as well as UAE position within it</p><br></li><li><p>Drive the ongoing development and refinement of BlackRock’s product offering, market activities, and sales and marketing strategy; this includes the continued development of a strong client portfolio and a diversified book of business across multiple sub-segments</p><br></li><li><p>Work with all distribution channels to help build plans to exceed NNBF and NNB targets</p><br></li></ul><p><b>Knowledge/Experience: </b></p><br><p>English and Arabic speaker with existing senior level relationships with Institutional Clients in the UAE</p><br><p><u>Qualifications and Experience:</u></p><br><ul><li><p>Strong academic qualifications</p><br></li><li><p>A deep understanding of capital markets, gained in asset and/or wealth management, investment banking, the insurance sector, and/or related segments of the financial services industry;</p><br></li><li><p>Ability and willingness to demonstrate strong sense of ownership towards delivering to clients</p><br></li></ul><p><b>Key Competencies for Success:</b><br><u>Commercial Acumen and Entrepreneurial Spirit:</u></p><br><ul><li><p>This will be an ambitious, results-driven individual, prepared to roll up his/her sleeves and operate very actively in the firm;</p><br></li><li><p>The successful candidate will have a track record of working closely with senior contacts at clients, be it in an advisory or a business development capacity and have experienced the investment business throughout different cycles. He or she will understand the structures, decision-making and thought processes of different clients and therefore advise not only on existing products but also on structuring client-specific solutions; and</p><br></li><li><p>He or she will be a pro-active self-starter with the ability to work under pressure, multi-task and prioritise.</p><br></li></ul><p><u>Communication and Influencing Skills:</u></p><br><ul><li><p>The ability to articulate complex investment processes to a diverse client audience is critical; and</p><br></li><li><p>He or she will be a good listener with strong communication skills, applied internally and externally to information gathering, influencing and negotiating</p><br></li></ul><p><u>Collaboration and Partnership:</u></p><br><ul><li><p>BlackRock's culture is fast-paced and highly collaborative, and it is therefore imperative that this person possesses a strong team-orientation, finds it easy to establish rapport/build lasting relationships, and engages actively with the broader business, at all levels, rather than work in isolation;</p><br></li><li><p>The ability to build trust and momentum with his/her team and colleagues, with a shared sense of purpose</p><br></li></ul><p><b>Our benefits</b></p><br><p>To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.</p><br><p><b>Our hybrid work model</b></p><br><p>BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.</p><br><p><b><br>Guidance on AI use for candidates</b></p><br><br><p>At BlackRock, AI has long been part of how we work – enhancing decision-making, improving operations, and helping us deliver better outcomes for clients. We encourage candidates to use AI thoughtfully to learn, prepare, and work more effectively; but during our interview process, we want to focus on getting to know you through your own experiences, thinking, and judgment. To support you, we’ve provided <span><b>guidance</b></span> on when and how to use AI during our hiring process so you can approach each step with confidence and showcase your best self.<br></p><br><br><p><b>About BlackRock</b></p><br><br><p>At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.</p><br><br><p>This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.</p><br><br><p>To learn more about BlackRock, please visit <span><u>Careers.BlackRock.com</u></span>. We also encourage you to get to know us on <span><u>LinkedIn</u></span>, <span><u>Instagram</u></span>, <span><u>YouTube</u></span>, <span><u>X</u></span>, and <span><u>TikTok</u></span>.</p><br><br><p><span>BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.</span></p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><strong>Requisition Number:</strong> 24494BR<br><strong>Description:</strong><br>We are seeking a highly experienced Digital Delivery Manager to lead, govern, and advance Digital Design delivery across our Buildings Design business.<br>This senior role will be responsible for setting and implementing digital delivery strategies, improving multidisciplinary design workflows, and embedding current and emerging technologies across Architecture, Engineering, Project Delivery and Design Management teams.<br>The successful candidate will combine deep technical knowledge of BIM, Revit-based Delivery, Parametric Design, Design Automation, Digital Twins, and Data-Led Workflows with the leadership capability to drive adoption across a consulting engineering environment<br>Key Responsibilities:<br> Lead the digital delivery strategy for Buildings Design projects, ensuring consistent, efficient, and high-quality delivery across multidisciplinary teams.<br> Assist/Input into the production, oversee the implementation, and ensure maintenance of BIM execution plans, digital delivery standards, model production protocols, information management workflows, and quality assurance procedures.<br> Champion ISO 19650-aligned information management, Common Data Environment governance, model federation, clash detection, issue management, data validation, and structured digital handover processes.<br> Provide leadership to the BIM Managers for Revit-based design delivery across architectural, structural, mechanical, electrical, public health, and specialist design disciplines.<br> Drive the adoption of parametric and computational design workflows using tools such as Rhino, Grasshopper, Dynamo, Python, and related scripting or visual programming environments.<br> Identify opportunities to convert analogue or repetitive design, checking, reporting, and coordination processes into automated digital workflows.<br> Lead the implementation of design automation tools that improve productivity, reduce rework, enhance quality, and support more consistent design outcomes.<br> Guide project teams in the development and implementation of Digital Twin strategies, including asset data structuring, model readiness, operational data requirements, and lifecycle information handover.<br> Evaluate and integrate emerging digital delivery technologies, including AI-assisted design workflows, model checking platforms, automated reporting tools, data dashboards, reality capture, cloud collaboration platforms, and Digital Twin environments.<br> Work closely with design directors, project managers, discipline leads, BIM managers, and delivery teams to align digital solutions with business objectives and project requirements.<br> Establish training, mentoring, and upskilling programmes to improve digital capability across design teams.<br> Act as the senior digital delivery point of contact for clients, partners, subconsultants, contractors, and internal leadership teams.<br> Ensure any new protocols align with the wider Stantec Group policies and procedures.<br> Engage with Global initiatives for standardisation of Stantec workflows and standards, representing Buildings Middle East.<br><strong>Qualifications:</strong><br> Bachelor’s degree in Architecture, Engineering, Construction Management, Computational Design, Digital Design, or a related built environment discipline.<br> Professional certifications in BIM, Digital Delivery, Information Management, or relevant software platforms are highly desirable.<br> Autodesk Certified Professional, Revit certification, Computational Design training, or equivalent technical credentials would be advantageous.<br> Minimum 10–15 years of progressive experience in BIM, digital delivery, design technology, or related roles within an engineering consultancy, architecture practice, multidisciplinary design firm, or major built environment organisation.<br> At least 5 years in a leadership role managing BIM, digital delivery, computational design, automation, or information management teams driving adoption and transformational change at a regional business level.<br> Proven experience delivering complex Buildings Design projects across multiple disciplines and project stages, from concept design through detailed design, tender, construction support, and handover.<br> Demonstrated experience developing and implementing BIM standards, digital delivery frameworks, automation strategies, and project-specific digital execution plans.<br> Strong understanding of engineering consultancy workflows, design coordination requirements, project delivery governance, and client-facing delivery expectations.<br>Technical Knowledge and Software Requirements:<br> Advanced knowledge of BIM authoring and coordination tools, particularly Autodesk Revit, Navisworks, Autodesk Construction Cloud, BIM 360, BIM Collaborate Pro, and related Autodesk ecosystem tools.<br> Strong working knowledge of model federation, clash detection, issue tracking, model auditing, information exchange, and digital QA/QC workflows.<br> Advanced understanding of parametric and computational design platforms such as Rhino, Grasshopper, Dynamo, and associated plug-ins or scripting environments.<br> Knowledge of design automation approaches using Dynamo, Grasshopper, Python, C#, APIs, custom Revit add-ins, Rhino.Inside.Revit, Speckle, Power Automate, Power BI, and other workflow automation platforms.<br> Familiarity with Digital Twin development and implementation, including asset information requirements, data schemas, model classification, IoT integration concepts, operational readiness, and integration with facilities management or asset management systems.<br> Experience with Common Data Environments and collaboration platforms such as Autodesk Construction Cloud, ProjectWise, Trimble Connect, BIMcollab, Revizto, SharePoint, and similar project delivery environments.<br> Awareness of current and emerging tools for reality capture, laser scanning, photogrammetry, AI-assisted model checking, generative design, automated code checking, data dashboards, and model-based reporting.<br> Strong understanding of ISO 19650 principles, BIM Execution Plans, Exchange Information Requirements, Asset Information Requirements, naming conventions, classification systems, and information delivery milestones.<br>Design Automation and Innovation Competencies:<br> Ability to identify repetitive design, documentation, checking, scheduling, quantity extraction, reporting, and coordination tasks that can be automated.<br> Experience developing or leading automation workflows that improve speed, accuracy, consistency, and design quality.<br> Ability to translate analogue processes, spreadsheet-based tools, manual checking routines, and discipline-specific workflows into scalable automated solutions.<br> Strong understanding of data-driven design, computational logic, interoperability, open data exchange, and integration between modelling, analysis, reporting, and project controls systems.<br> Ability to evaluate new technology against business value, project needs, user adoption, risk, cost, and measurable productivity benefits.<br><strong>Preferred Specifications:</strong><br>Leadership and Business Competencies<br> Strong leadership capability with experience managing, mentoring, and developing BIM, digital delivery, and design technology teams.<br> Excellent communication skills with the ability to engage senior leadership, clients, project managers, discipline leads, and technical production teams.<br> Commercial awareness and the ability to link digital delivery improvements to productivity, quality, risk reduction, margin protection, and improved project outcomes.<br> Ability to influence change and drive digital adoption across multidisciplinary teams with varying levels of digital maturity.<br> Strong project governance mindset, including planning, workload management, delivery assurance, risk management, and quality control.<br> Ability to prepare digital delivery strategies, implementation roadmaps, business cases, training plans, technical standards, and performance dashboards.<br> Collaborative, proactive, and solutions-focused approach with a commitment to continuous improvement and innovation.<br><strong>About Stantec:</strong><br>We’re active members of the communities we serve. That’s why at Stantec we always design with community in mind. We believe growing a great design company happens from the inside out. We look for people who are drawn to use every talent they possess, plus creativity, determination and a drive to do the extraordinary.<br>The Stantec community unites approximately 22,000 employees working in over 400 locations across six continents. We collaborate across disciplines and industries to bring projects to life. Our work as architects, engineers, and consultants from initial project concept and planning through design, construction and commissioning is built on a solid history of success. So, when we take on a project, we see the opportunity to make a lasting connection with the people and places where we live and work. Redefine your personal best. Join us!<br><strong>Work Location(s):United Arab Emirates-Dubai</strong><br><strong>Employment Type:</strong> <strong>Full-Time</strong><br><strong>Job Type:</strong> <strong>Regular</strong><br><strong>Job Category:</strong> <strong>Engineering Other, Internet/WWW, Technology</strong></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><strong>Requisition Number:</strong> 24494BR<br><strong>Description:</strong><br>We are seeking a highly experienced Digital Delivery Manager to lead, govern, and advance Digital Design delivery across our Buildings Design business.<br>This senior role will be responsible for setting and implementing digital delivery strategies, improving multidisciplinary design workflows, and embedding current and emerging technologies across Architecture, Engineering, Project Delivery and Design Management teams.<br>The successful candidate will combine deep technical knowledge of BIM, Revit-based Delivery, Parametric Design, Design Automation, Digital Twins, and Data-Led Workflows with the leadership capability to drive adoption across a consulting engineering environment<br>Key Responsibilities:<br> Lead the digital delivery strategy for Buildings Design projects, ensuring consistent, efficient, and high-quality delivery across multidisciplinary teams.<br> Assist/Input into the production, oversee the implementation, and ensure maintenance of BIM execution plans, digital delivery standards, model production protocols, information management workflows, and quality assurance procedures.<br> Champion ISO 19650-aligned information management, Common Data Environment governance, model federation, clash detection, issue management, data validation, and structured digital handover processes.<br> Provide leadership to the BIM Managers for Revit-based design delivery across architectural, structural, mechanical, electrical, public health, and specialist design disciplines.<br> Drive the adoption of parametric and computational design workflows using tools such as Rhino, Grasshopper, Dynamo, Python, and related scripting or visual programming environments.<br> Identify opportunities to convert analogue or repetitive design, checking, reporting, and coordination processes into automated digital workflows.<br> Lead the implementation of design automation tools that improve productivity, reduce rework, enhance quality, and support more consistent design outcomes.<br> Guide project teams in the development and implementation of Digital Twin strategies, including asset data structuring, model readiness, operational data requirements, and lifecycle information handover.<br> Evaluate and integrate emerging digital delivery technologies, including AI-assisted design workflows, model checking platforms, automated reporting tools, data dashboards, reality capture, cloud collaboration platforms, and Digital Twin environments.<br> Work closely with design directors, project managers, discipline leads, BIM managers, and delivery teams to align digital solutions with business objectives and project requirements.<br> Establish training, mentoring, and upskilling programmes to improve digital capability across design teams.<br> Act as the senior digital delivery point of contact for clients, partners, subconsultants, contractors, and internal leadership teams.<br> Ensure any new protocols align with the wider Stantec Group policies and procedures.<br> Engage with Global initiatives for standardisation of Stantec workflows and standards, representing Buildings Middle East.<br><strong>Qualifications:</strong><br> Bachelor’s degree in Architecture, Engineering, Construction Management, Computational Design, Digital Design, or a related built environment discipline.<br> Professional certifications in BIM, Digital Delivery, Information Management, or relevant software platforms are highly desirable.<br> Autodesk Certified Professional, Revit certification, Computational Design training, or equivalent technical credentials would be advantageous.<br> Minimum 10–15 years of progressive experience in BIM, digital delivery, design technology, or related roles within an engineering consultancy, architecture practice, multidisciplinary design firm, or major built environment organisation.<br> At least 5 years in a leadership role managing BIM, digital delivery, computational design, automation, or information management teams driving adoption and transformational change at a regional business level.<br> Proven experience delivering complex Buildings Design projects across multiple disciplines and project stages, from concept design through detailed design, tender, construction support, and handover.<br> Demonstrated experience developing and implementing BIM standards, digital delivery frameworks, automation strategies, and project-specific digital execution plans.<br> Strong understanding of engineering consultancy workflows, design coordination requirements, project delivery governance, and client-facing delivery expectations.<br>Technical Knowledge and Software Requirements:<br> Advanced knowledge of BIM authoring and coordination tools, particularly Autodesk Revit, Navisworks, Autodesk Construction Cloud, BIM 360, BIM Collaborate Pro, and related Autodesk ecosystem tools.<br> Strong working knowledge of model federation, clash detection, issue tracking, model auditing, information exchange, and digital QA/QC workflows.<br> Advanced understanding of parametric and computational design platforms such as Rhino, Grasshopper, Dynamo, and associated plug-ins or scripting environments.<br> Knowledge of design automation approaches using Dynamo, Grasshopper, Python, C#, APIs, custom Revit add-ins, Rhino.Inside.Revit, Speckle, Power Automate, Power BI, and other workflow automation platforms.<br> Familiarity with Digital Twin development and implementation, including asset information requirements, data schemas, model classification, IoT integration concepts, operational readiness, and integration with facilities management or asset management systems.<br> Experience with Common Data Environments and collaboration platforms such as Autodesk Construction Cloud, ProjectWise, Trimble Connect, BIMcollab, Revizto, SharePoint, and similar project delivery environments.<br> Awareness of current and emerging tools for reality capture, laser scanning, photogrammetry, AI-assisted model checking, generative design, automated code checking, data dashboards, and model-based reporting.<br> Strong understanding of ISO 19650 principles, BIM Execution Plans, Exchange Information Requirements, Asset Information Requirements, naming conventions, classification systems, and information delivery milestones.<br>Design Automation and Innovation Competencies:<br> Ability to identify repetitive design, documentation, checking, scheduling, quantity extraction, reporting, and coordination tasks that can be automated.<br> Experience developing or leading automation workflows that improve speed, accuracy, consistency, and design quality.<br> Ability to translate analogue processes, spreadsheet-based tools, manual checking routines, and discipline-specific workflows into scalable automated solutions.<br> Strong understanding of data-driven design, computational logic, interoperability, open data exchange, and integration between modelling, analysis, reporting, and project controls systems.<br> Ability to evaluate new technology against business value, project needs, user adoption, risk, cost, and measurable productivity benefits.<br><strong>Preferred Specifications:</strong><br>Leadership and Business Competencies<br> Strong leadership capability with experience managing, mentoring, and developing BIM, digital delivery, and design technology teams.<br> Excellent communication skills with the ability to engage senior leadership, clients, project managers, discipline leads, and technical production teams.<br> Commercial awareness and the ability to link digital delivery improvements to productivity, quality, risk reduction, margin protection, and improved project outcomes.<br> Ability to influence change and drive digital adoption across multidisciplinary teams with varying levels of digital maturity.<br> Strong project governance mindset, including planning, workload management, delivery assurance, risk management, and quality control.<br> Ability to prepare digital delivery strategies, implementation roadmaps, business cases, training plans, technical standards, and performance dashboards.<br> Collaborative, proactive, and solutions-focused approach with a commitment to continuous improvement and innovation.<br><strong>About Stantec:</strong><br>We’re active members of the communities we serve. That’s why at Stantec we always design with community in mind. We believe growing a great design company happens from the inside out. We look for people who are drawn to use every talent they possess, plus creativity, determination and a drive to do the extraordinary.<br>The Stantec community unites approximately 22,000 employees working in over 400 locations across six continents. We collaborate across disciplines and industries to bring projects to life. Our work as architects, engineers, and consultants from initial project concept and planning through design, construction and commissioning is built on a solid history of success. So, when we take on a project, we see the opportunity to make a lasting connection with the people and places where we live and work. Redefine your personal best. Join us!<br><strong>Work Location(s):United Arab Emirates-Dubai</strong><br><strong>Employment Type:</strong> <strong>Full-Time</strong><br><strong>Job Type:</strong> <strong>Regular</strong><br><strong>Job Category:</strong> <strong>Engineering Other, Internet/WWW, Technology</strong></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Wood is recruiting for a Senior Project Engineer to join its UAE business unit focusing on leading the development and delivery of Front-End Engineering Design (FEED) packages for infrastructure facilities.</p><br><p>This role is a full-time on-site role in Dubai, UAE with travel requirement.<br><strong>Reports to: </strong>Project Manager </p><br><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement </b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Responsibilities:<br><p>Wood is recruiting for a Senior Project Engineer to join its UAE business unit focusing on leading the development and delivery of Front-End Engineering Design (FEED) packages for infrastructure facilities.</p><br><p>This role is a full-time on-site role in Dubai, UAE with travel requirement.<br><strong>Reports to: </strong>Project Manager </p><br><p><i><strong>#Wood #UAE #Dubai #Senior Project Engineer</strong></i></p><br><p>Wood is an integral part of operations in Iraq, and we are continuing to grow our footprint across the country. With a 90-year heritage, 10 major contracts and over 850 employees, we have the skills, expertise and asset knowledge to support clients to deliver energy security and decarbonisation ambitions.</p><br><p>Wood excels in supporting our clients to deliver complex upstream and midstream oil and gas projects in Iraq delivering maintenance, modifications and engineering solutions. We are committed to decarbonising existing assets, producing cleaner energy and developing a sustainable national workforce, ensuring the long-term growth of the region.</p><br><p><strong><u>The role</u></strong></p><br><p>This is an exciting opportunity for an experienced Senior Project Engineer to join our UAE Business Unit.</p><br><p><strong>Our Clients and Projects </strong></p><br><p><strong>Designing the future. Transforming the world. </strong></p><br><p><strong><u>What we can offer</u></strong></p><br><ul> <li><strong>Meaningful and interesting projects</strong> Delivered to high profile clients and complex projects in Iraq </li> <li><strong>Commitment to Diversity and Inclusion</strong>; we are an organisation actively committed to diversity and inclusion across our business with employee networks committed to giving all employees a voice </li> <li><strong>Competitive salary</strong> with regular salary reviews to ensure we are rewarding at the right level in line with the market </li> <li><strong>Commitment to continued professional development;</strong> development plans that are tailored to your individual needs and interests </li> <li><strong>Global connections</strong>: join experts around the world who are at the leading edge of our industry, shaping the standards of our profession </li> <li><strong>Medical Insurance: </strong>Ensures inpatient and outpatient medical care is available should you require treatment. </li> <li><strong>Group Life and Personal Accident Insurance: </strong>The company provides Life Assurance cover </li> <li><strong>The Employee Share Plan: </strong>Gives you the opportunity to purchase Wood shares and receive a match from the company </li> <li><strong>Long Service Award: </strong>Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ services of our employees at 5-year service milestones </li></ul><p><strong><u>Job Objectives:</u></strong></p><br><p>Lead the development and delivery of Front-End Engineering Design (FEED) packages for infrastructure facilities associated with major projects, including logistics bases, fuel storage facilities, roads, utilities, and supporting infrastructure.</p><br><p>The role is responsible for coordinating multidisciplinary engineering activities, ensuring technical excellence, schedule compliance, and successful integration of all engineering disciplines throughout the FEED phase. The position will take overall ownership of infrastructure FEED development and will be supported by discipline engineers.</p><br><p><strong>Key Responsibilities:</strong></p><br><p><strong>FEED Development & Technical Leadership</strong></p><br><ul> <li>Lead the preparation and execution of FEED studies for infrastructure facilities, including: <ul> <li>Logistics bases</li> <li>Fuel storage and distribution systems</li> <li>Roads and transportation networks</li> <li>Utilities and support facilities</li> <li>Site development and associated infrastructure</li> </ul></li> <li>Develop Basis of Design, design philosophies, project specifications, and engineering deliverables.</li> <li>Coordinate multidisciplinary engineering inputs to ensure alignment of design objectives and project requirements.</li> <li>Manage interfaces between civil, structural, mechanical, piping, electrical, instrumentation, and other engineering disciplines.</li> <li>Ensure engineering solutions are technically sound, practical, cost-effective, and compliant with applicable standards and project requirements.</li> <li>Review, coordinate, and approve engineering deliverables generated by discipline engineers.</li></ul><p><strong>Project Engineering & Coordination</strong></p><br><ul> <li>Act as the focal point for all infrastructure FEED activities.</li> <li>Coordinate engineering activities across multiple disciplines and execution centers where applicable.</li> <li>Develop and manage engineering schedules, monitor progress, and drive timely delivery of FEED deliverables.</li> <li>Identify technical risks, constraints, and opportunities and develop mitigation plans.</li> <li>Support project execution planning and contribute to engineering strategies for project development.</li></ul><p><strong>Stakeholder Management</strong></p><br><ul> <li>Serve as the primary engineering interface with external stakeholders and contractors for infrastructure-related FEED activities.</li> <li>Lead technical meetings, workshops, design reviews, and coordination sessions.</li> <li>Present engineering solutions and recommendations to project management and clients.</li> <li>Manage technical queries and ensure timely resolution of issues.</li></ul><p><strong>Quality, HSE & Assurance</strong></p><br><ul> <li>Ensure all FEED activities comply with company procedures, industry standards, and project specifications.</li> <li>Integrate Health, Safety, Environment, and Security (HSES) requirements into engineering designs.</li> <li>Support design assurance and quality reviews of all infrastructure deliverables.</li> <li>Ensure deliverables are issued accurately and within agreed schedules.</li></ul><p><strong>Change & Risk Management</strong></p><br><ul> <li>Identify scope changes and assess their impact on cost, schedule, and technical requirements.</li> <li>Support implementation of approved changes through established management of change processes.</li> <li>Monitor engineering risks and ensure mitigation measures are incorporated into project planning.</li></ul><br>Qualifications:<br><p><strong>What makes you remarkable? </strong></p><br><p>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges. </p><br><p><strong>Expected:</strong></p><br><ul> <li>Bachelor's Degree in Engineering (Civil, Mechanical, Infrastructure, or related discipline).</li> <li>PMP or Project Management qualification is an advantage.</li></ul><p><strong>Experience</strong></p><br><ul> <li>Minimum 10 years of engineering experience in oil & gas, energy, industrial, or infrastructure projects.</li> <li>Demonstrated experience leading FEED studies for infrastructure facilities.</li> <li>Experience with logistics bases, fuel storage facilities, road networks, utilities, and site infrastructure.</li> <li>Proven track record coordinating multidisciplinary engineering teams.</li> <li>Experience interfacing directly with clients and stakeholders during FEED and project development phases.</li></ul><p><strong>Skills & Competencies</strong></p><br><ul> <li>Strong project engineering and FEED management capabilities.</li> <li>Excellent multidisciplinary coordination skills.</li> <li>Thorough understanding of engineering standards, specifications, and design practices.</li> <li>Strong planning, scheduling, and organizational skills.</li> <li>Effective stakeholder and client management abilities.</li> <li>Commercial awareness and understanding of change management processes.</li> <li>Strong leadership, communication, and problem-solving skills.</li> <li>Ability to work independently and drive project objectives to completion.</li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Interpolitan Money operates at the intersection of private wealth, corporate finance and cross-border capital infrastructure.<br> We provide premium multi-currency accounts, payment and financial infrastructure solutions to family offices, entrepreneurs, law firms, corporates and professional intermediaries across more than 150 countries.<br> We're a relationship-led organisation combining fintech innovation with private banking service, helping clients navigate increasingly complex international financial challenges with speed, compliance and confidence.<br> Headquartered in London with offices in Dubai, Mumbai and Toronto, we're entering an exciting phase of international growth, launching new products, expanding into new markets and investing heavily in our commercial technology and customer experience.<br> Our Purpose: Empowering Global Opportunities.<br> The Opportunity We are looking for a hands-on Marketing Revenue Operations Manager to own, build and scale HubSpot as the commercial engine of our business.<br> This is approximately 90% HubSpot-focused: you will be our internal subject matter expert, responsible for building a fully configured, scalable commercial infrastructure that connects Marketing, Sales and Client Services across the UK, UAE, India and Canada.<br> This is not a vendor management or reporting role.<br> You will be in HubSpot daily, building and optimising workflows, managing integrations, refining lead scoring and partnering with Marketing, Sales and SDR teams to drive pipeline and revenue outcomes.<br> The role carries real scope for growth.<br> With the right candidate, this position will evolve into a broader RevOps leadership function as the business scales internationally.<br> Key Responsibilities HubSpot Platform Ownership Own HubSpot end-to-end across Marketing Hub, Sales Hub, Service Hub, Operations Hub and operational workflows Build, maintain and optimise complex workflows, automations and lead scoring models Develop custom properties, objects and data architecture to support multi-market operations (UK, UAE, India, Canada, and more) Manage integrations, API connections and third-party app management Ensure data hygiene, deduplication and governance across the platform Drive HubSpot adoption and best practice across Marketing, Sales and Client Services Support GTM activity for new market and product launches, ensuring CRM infrastructure, workflows, tracking and reporting are configured and ready ahead of each go-live Lead Management and Attribution Build and maintain a lead lifecycle framework covering MQL, SQL and SAL definitions and routing Implement full tracking and attribution from paid and organic lead sources through to registration and conversion Create and optimise lead scoring models based on behavioural and firmographic data Set up lead routing, assignment rules and SLA tracking for SDR and Sales teams Implement UTM tracking standards and ensure proper campaign tagging across all channels Build attribution reporting to understand the true return on commercial activity Marketing Automation and Nurture Design, build and optimise automated prospecting and nurture campaigns across the full customer journey, including email, call and social integrations Develop segmentation strategies for personalised, multi-touch campaigns Build triggered campaigns based on user behaviour, lifecycle stage and account signals Create automated client communication workflows covering onboarding, product updates, upsell and cross-sell, and reactivation A/B test emails, subject lines, CTAs and nurture sequences continuously Support GTM activity for new market and product launches, ensuring CRM infrastructure, workflows, tracking and reporting are configured and ready ahead of each go-live Ensure all communications comply with financial services regulations including FCA requirements and GDPR Pipeline Development and Sales Enablement Build and optimise lead scoring and qualification models to improve pipeline quality Manage lead routing, prospecting workspaces and sales sequencing Support pipeline progression, account activation and reactivation campaigns Partner with Client Services, Sales and SDR teams to optimise CRM workflows, deal stages and pipeline management and ticketing.<br> Support commercial forecasting and pipeline reporting Support GTM activity for new market and product launches, ensuring CRM infrastructure, workflows, tracking and reporting are configured and ready ahead of each go-live Conversion Rate Optimisation Own lead capture across every digital touchpoint, landing pages, HubSpot lead and registration forms, progressive profiling, hidden fields and registration journeys Manage UTM attribution and conversion funnel tracking Continuously optimise user journeys and conversion rates Work with marketing and design teams to improve campaign landing page performance Reporting and Commercial Insight Build and maintain dashboards tracking lead generation, pipeline contribution, revenue attribution, conversion rates, campaign ROI, account activations, funnel progression and sales performance Produce clear, accessible reporting for marketing teams and senior stakeholders Turn data into actionable recommendations that improve marketing and commercial performance Support budget planning with data-driven forecasting AI and Marketing Technology Introduce AI tools and automation to improve productivity and campaign performance Work with the Head of Marketing to integrate AI tools into workflows Evaluate, implement and manage the marketing technology stack Maintain clear documentation for all integrations, workflows and processes Why join Interpolitan?<br> Interpolitan Money combines the pace and ambition of a high-growth regulated financial services business with a strong ethical culture, committed to doing things the right way For the right individual, this role has the opportunity to be career-defining, offering the chance to shape your professional future while contributing to the growth of a global financial institution.<br> Comprehensive healthcare ESOP Participation for high performers Birthday Off Two Paid Volunteer Days Annual wellness day Interpolitan is an equal opportunities employer and we are committed to building a diverse and inclusive work environment where we learn from each other.<br> We welcome people of diverse backgrounds, experiences, abilities and perspectives and believe it adds value to our organisation What Success Looks Like Within your first 12 months, you will have: Established HubSpot as the single source of truth across Marketing and Sales Significantly improved CRM data quality and governance Built and activated scalable lead scoring and lifecycle models Launched automated nurture programmes across the full customer lifecycle Grown qualified pipeline and increased account activations Improved conversion rates throughout the commercial funnel Reduced dormant leads through structured reactivation programmes Built reporting that clearly demonstrates Marketing's contribution to revenue Embedded AI and automation into workflows to improve productivity and campaign performance What You'll Bring Essential 5-10 years' experience in Marketing Operations, Revenue Operations, CRM or Marketing Automation 4 + years of hands-on HubSpot experience across Marketing Hub and Sales Hub as a minimum; Operations Hub experience is a strong advantage Deep knowledge of HubSpot workflows, lead scoring, custom properties, objects and integrations Solid understanding of CRM architecture, lead lifecycle management, MQL and SQL frameworks, and attribution modelling Experience building commercial dashboards and reporting for marketing and senior stakeholders Proficiency with marketing analytics tools including Google Analytics and Google Tag Manager Experience with paid advertising platforms (Google Ads, LinkedIn Ads) and their tracking integrations Strong analytical and problem-solving skills with a data-driven approach Excellent communication and stakeholder management skills Commercial mindset with a clear focus on measurable business outcomes Valid UAE work authorisation (required before application) Desirable HubSpot certifications, particularly Marketing Software, Sales Software or RevOps Experience in fintech, financial services or a regulated industry Familiarity with compliance requirements including FCA, GDPR and AML/KYC considerations Experience with ZoomInfo, LinkedIn Sales Navigator or similar prospecting tools Familiarity with AI tools applied to marketing, prospecting and workflow automation Experience working in multi-market or multi-currency businesses SQL knowledge or hands-on experience with CRM APIs and integrations Background in demand generation or growth marketing</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>At <strong>InterContinental Residences Dubai Business Bay</strong>, we are seeking a <strong>Housekeeping Manager</strong> to lead the Housekeeping Department in delivering exceptional cleanliness, comfort, and luxury residential experiences while driving operational excellence and developing a high-performing team.</p><br><p>This role is designed for an experienced hospitality leader who combines operational expertise, strong people leadership, and a passion for delivering exceptional guest experiences. As Housekeeping Manager, you will oversee all housekeeping operations, ensuring the highest standards of cleanliness, presentation, safety, and service while contributing to the overall success of the property.</p><br><p>This is more than a housekeeping leadership role.</p><br><p>InterContinental Residences Dubai Business Bay offers a luxury residential environment where attention to detail creates lasting impressions. As Housekeeping Manager, you will shape the guest experience behind the scenes by creating immaculate living spaces, inspiring your team, and ensuring every residence and public area reflects the highest standards of luxury hospitality.</p><br>Why This Role Matters<p>Luxury begins with exceptional housekeeping.</p><br><p>As Housekeeping Manager, you will lead one of the property's most important operational departments, ensuring guests consistently enjoy beautifully maintained residences and public spaces. Your leadership will foster a culture of accountability, quality, teamwork, and continuous improvement while ensuring operational efficiency and financial performance.</p><br><p>Your ability to balance guest expectations, team engagement, quality standards, and business objectives will directly influence guest satisfaction, brand reputation, and overall hotel performance.</p><br>Lead the Standards That Define Luxury<p>You will oversee all housekeeping operations, ensuring guest rooms, residences, public areas, linen services, and back-of-house areas consistently exceed InterContinental brand standards.</p><br><p>From leading and developing your team to managing quality inspections, departmental budgets, inventory, productivity, and guest satisfaction, you will play a key role in creating memorable guest experiences through operational excellence.</p><br>What We'll Support You to Do<p>• Lead Housekeeping Excellence: Deliver exceptional cleanliness, presentation, and luxury service standards throughout the property.</p><br><p>• Develop High-Performing Teams: Recruit, coach, mentor, and inspire colleagues while building a positive and engaged departmental culture.</p><br><p>• Drive Operational Performance: Manage productivity, scheduling, departmental budgets, inventories, and quality assurance initiatives.</p><br><p>• Elevate the Guest Experience: Ensure every guest enjoys an immaculate environment while responding proactively to feedback and service opportunities.</p><br>The Gig<p>Reporting directly to the <strong>Cluster General Manager & Director of Rooms</strong>, the Housekeeping Manager is responsible for the strategic and day-to-day leadership of the Housekeeping Department at InterContinental Residences Dubai Business Bay.</p><br><p>• <strong>The Opportunity:</strong> Lead one of the property's most visible operational departments within a luxury residential hospitality environment.</p><br><p>• <strong>The Strategy:</strong> Combine operational excellence, financial discipline, quality assurance, and people leadership to deliver world-class housekeeping services.</p><br><p>• <strong>The Impact:</strong> Enhance guest satisfaction, colleague engagement, operational efficiency, and brand reputation.</p><br><p>You will collaborate closely with Front Office, Engineering, Food & Beverage, Security, Finance, and other operational departments to ensure seamless service delivery across the property.</p><br>Stay Human<p>At InterContinental, hospitality is about people.</p><br><p>This role is about creating exceptional environments where guests feel comfortable, colleagues feel supported, and operational excellence is achieved through teamwork, trust, and genuine care.</p><br>Your Day-to-Day<p>No two days are the same; your responsibilities will include, but are not limited to:</p><br>Housekeeping Operations<p>• Lead all housekeeping operations across guest rooms, residences, public areas, and back-of-house spaces.</p><br><p>• Ensure all areas consistently meet InterContinental brand standards and luxury expectations.</p><br><p>• Conduct regular inspections and implement quality improvement initiatives.</p><br><p>• Monitor cleanliness, maintenance concerns, and presentation standards throughout the property.</p><br><p>• Coordinate deep cleaning and preventive housekeeping programs.</p><br>Leadership & Team Development<p>• Lead, motivate, coach, and develop housekeeping colleagues and supervisors.</p><br><p>• Recruit, onboard, train, and retain high-performing team members.</p><br><p>• Conduct performance evaluations and support career development planning.</p><br><p>• Foster a positive, inclusive, and service-focused team culture.</p><br><p>• Promote employee engagement and recognition initiatives.</p><br>Guest Experience<p>• Ensure guest rooms are prepared to the highest standards prior to arrival.</p><br><p>• Respond promptly and professionally to guest feedback and housekeeping requests.</p><br><p>• Support VIP arrivals, long-stay guests, and special requests.</p><br><p>• Partner with Front Office to deliver seamless arrival and departure experiences.</p><br><p>• Drive continuous improvement through guest satisfaction feedback.</p><br>Operational & Financial Management<p>• Prepare departmental schedules aligned with business demands.</p><br><p>• Manage departmental budgets while maintaining productivity and service quality.</p><br><p>• Monitor linen, uniforms, guest supplies, and housekeeping inventories.</p><br><p>• Control departmental expenses and minimize waste.</p><br><p>• Ensure effective purchasing and inventory management processes.</p><br>Cross-Department Collaboration<p>• Work closely with Front Office, Engineering, Security, Laundry, and Food & Beverage teams.</p><br><p>• Coordinate room availability and maintenance priorities.</p><br><p>• Support major events, VIP visits, and operational projects.</p><br><p>• Ensure effective communication across all operational departments.</p><br>Quality, Safety & Compliance<p>• Maintain compliance with IHG brand standards, policies, and operating procedures.</p><br><p>• Ensure compliance with health, safety, hygiene, and security regulations.</p><br><p>• Lead housekeeping audits and quality assurance inspections.</p><br><p>• Maintain accurate departmental documentation and operational reports.</p><br><p>• Promote sustainability initiatives and environmentally responsible housekeeping practices.</p><br>What Success Looks Like<p>• Outstanding cleanliness and quality inspection scores.</p><br><p>• High guest satisfaction relating to housekeeping services.</p><br><p>• Strong colleague engagement and team retention.</p><br><p>• Effective departmental cost control and productivity performance.</p><br><p>• Excellent collaboration across operational departments.</p><br><p>• Consistent compliance with IHG luxury brand standards.</p><br>Who This Role Is Perfect For<p>• Experienced housekeeping leader passionate about luxury hospitality.</p><br><p>• Inspirational people manager committed to developing high-performing teams.</p><br><p>• Operationally focused professional with strong commercial awareness.</p><br><p>• Detail-oriented leader who drives quality and consistency.</p><br><p>• Collaborative manager who builds strong cross-functional relationships.</p><br><p>• Service-focused hospitality professional who leads by example.</p><br>What We Need From You<p>Ideally, you bring some (or all) of the following:</p><br>Education<p>• Degree or Diploma in Hospitality Management or related field preferred.</p><br>Experience<p>• Minimum 5–7 years of progressive Housekeeping leadership experience.</p><br><p>• Previous experience as Housekeeping Manager or Assistant Executive Housekeeper within luxury hotels or branded residences.</p><br><p>• Experience managing large housekeeping teams and departmental budgets.</p><br><p>• Strong knowledge of Opera PMS and housekeeping management systems.</p><br><p>• GCC/UAE hospitality experience preferred.</p><br>Personal Attributes<p>• Exceptional leadership and people development skills.</p><br><p>• Strong organisational and operational management abilities.</p><br><p>• Excellent communication and stakeholder management skills.</p><br><p>• High attention to detail and commitment to quality.</p><br><p>• Financial and commercial awareness.</p><br><p>• Ability to perform effectively in a dynamic luxury hospitality environment.</p><br><p>• Passion for continuous improvement and service excellence.</p><br>What You Can Expect from Us<p>At InterContinental Residences Dubai Business Bay, we create an environment where our people can excel. We offer competitive compensation, valuable employee benefits, and exceptional development opportunities—including full uniform provision, generous accommodation discounts, and access to world-class training that supports long-term career growth.</p><br><p>Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to all applicants and employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.</p><br><p>We foster a culture of trust, support, and acceptance—always welcoming different backgrounds, experiences, and perspectives. At IHG, we give every member of our team the room they need to belong, grow, and make a difference in a collaborative environment.</p><br><p>We know that to work well, we need to feel well—both inside and outside of work. Through our myWellbeing framework, we're committed to supporting wellbeing across your health, lifestyle, and workplace.</p><br>Ready to Lead Housekeeping Excellence?<p>If you don't meet every requirement but believe you bring the right leadership, operational expertise, and passion for hospitality, we'd still love to hear from you.</p><br><p>Join us and help shape exceptional luxury residential experiences in Dubai—where your leadership, attention to detail, and commitment to excellence ensure every guest enjoys the comfort, care, and quality that define InterContinental.</p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Key Responsibilities</b> <br></span><p><span><strong>Strategy</strong></span><br><span>• Strategies for Revenue generation and business development</span><br><span>• Business objectives and goals </span><br><span>• Drive the Digital Agenda</span></p><br><br>
<br>
<p><span><strong>Acquisition & Sales Management</strong></span><br><span>• Generate new business to achieve defined targets in terms of no. of customers, volumes and revenue.</span><br><span>• Achieve the Targets set in terms of product mix, active/ passive ratio, liability targets, no. of transactions.</span><br><span>• Induction of all (NTB) new customers brought in by the Branches & Direct Sales team. </span><br><span>• Achieve “best in class” productivity in order to maximize the efficacy of the sales process. </span><br><span>• Achieve the budgeted cross sell targets, consistency and penetration.</span><br><span>• Aggressive Sales call plans to acquire large prospective customers through referrals.</span><br><span>• Ensure coverage of customer base in accordance with the approved contact plans.</span><br><span>• Update & maintain all Sales MIS (Calls, Prospects, Attritions, Business done, etc.)</span><br><span>• Maintain and update customer information on C Manager. Accurate and timely generation of reports.</span><br><span>• Activation of dormant accounts.</span><br><span>• Constantly updated product and process knowledge by successfully attending Tests/ Quizzes/ Certifications.</span></p><br><br> <br><p><span><span><strong>Customer Relationship Building</strong></span></span><br><span>• Build and deepen relationships with existing Priority Customers to achieve increase in share of wallet and revenues.</span><br><span>• Effectively meeting customer expectations and handling/ reduction of customer complaints.</span><br><span>• Provide professional customer service to achieve a high percentage of customer satisfaction and retention.</span><br><span>• Manage the portfolio to de-risk against attrition and achieve stability of book.</span><br><span>• Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in other places.</span><br><span>• Serve as the one-point contact to the High Net Worth customers of the Bank</span></p><br><br>
<br>
<p><span><span><strong>Processes</strong></span></span><br><span>• Ensure compliance of laid down process and procedures.</span><br><span>• Facilitate and Implement work process improvements.</span><br><span>• To ensure compliance with Global Process Standards on Customer Data Confidentiality.</span></p><br><br> <br><p><span><strong><span>People & Talent</span> </strong></span><br><span>• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.</span><br><span>• Ensure the provision of ongoing training and development of people, and ensure that holders of all critical functions are suitably</span><br><span> skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.</span><br><span>• Employ, engage and retain high quality people, with succession planning for critical roles.</span><br><span>• Responsibility to review team structure/capacity plans.</span><br><span>• Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.</span></p><br><br>
<p><br><span><span><strong>Risk Management</strong></span></span><br><span>• Ensure KYC/AML updates, proper zero error documentation.</span><br><span>• Updating the C – Manager, adhering to the Contact Management Plan.</span><br><span>• Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC.</span><br><span>• Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the supervising officer.</span><br><span>• Ensure full awareness of all policies relating to operational risk, sales processes, anti-misselling, etc and comply with the same.</span><br><span>• Read, understand and comply with all provisions of the Group Code of Conduct.</span></p><br><br> <br><p><span><span><strong>Governance </strong></span></span><br><span>• To be able to detect any suspicious transactions, Money laundering, forgeries etc </span><br><span>• Highest compliance with reference to Anti Bribery, Anti Money Laundering & Combating Financial Crime Risk procedures. </span><br><span>• Ensure all GPS standards are followed and adhered.</span></p><br><br>
<p><br><span><span><strong>Regulatory & Business Conduct</strong> </span></span><br><span>• Display exemplary conduct and live by the Group’s Values and Code of Conduct. </span><br><span>• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across </span><br><span> Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</span><br><span>• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.</span><br><span>• Good knowledge groups policies, standards, local regulations and legislations of the prevention of money laundering and adherence to group code of conduct.</span><br><span>• Obtain Security & Commodity Authority (SCA) license and timely completion of Continuous Program Development (CPD) requirement post SCA licensing. This is a mandatory requirement for the role.</span></p><br><br> <br><p><span><span><strong>Key stakeholders</strong></span></span><br><span><span><strong>Internal:</strong></span></span><br><span>• Product Manager – Priority Banking - for Launch and implementation of product campaigns</span><br><span>• Customer Service Manager - WM - for Product services to the customers</span><br><span>• Unit Heads – Treasury - Implementation of sales strategies</span><br><span>• Branch Managers - Implementation of sales strategies</span><br><span>• Marketing Manager - WM - Coordinate marketing and research activities.</span><br><span>• Country Money Laundering Prevention Officer.</span></p><br><br>
<p><br><span><span><strong>External</strong></span>:</span><br><span>• Existing and Prospective Customers - for Acquisition and retention of business</span></p><br><br>
<br>
<p><span><span><strong>Other Responsibilities</strong></span></span><br><span>• Ability to maintain a highly decent professional environment in the Priority Centre. </span><br><span>• Educate Clients on using of other delivery channels.</span></p><br><br><b>Skills and Experience</b> <br><p><span>• Manage Conduct </span><br><span>• Manage Risk</span><br><span>• Manage People</span><br><span>• Spot Opportunities</span><br><span>• Solve Problems</span><br><span>• Take the Lead</span><br><span>• Build Resilience </span></p><br><br><b>Qualifications</b> <br><p><br><span>• University Graduate.</span><br><span>• Relevant experience in sales and relationship management.</span><br><span>• Experience in handling all Banking & Investment Products.</span><br><span>• Demonstrated ability in sales planning.</span><br><span>• Strong communication and negotiation skills with the ability to influence outcomes.</span><br><span>• Networking ability to manage interdepartmental deliverables.</span><br><span>• Strong inter-personal skills and leadership ability, which encourages and promotes enthusiasm and team spirit.</span><br><span>• Good understanding of the business environment in UAE preferably with direct contacts with the local HNI community.</span><br><span>• Computer literacy at the user level.</span><br><span>• Adapting to multi-cultural environment.</span><br><span>• In-depth knowledge of capital markets and financial planning. </span></p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br>
<p>Together we:</p><br><br>
<ul>
<li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br>
<ul>
<li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>The Sales Executive – Outside Catering Sales is responsible for leading the strategic and proactive catering sales efforts for JW Marriott Marquis Dubai. This role is pivotal in achieving catering revenue goals, enhancing guest and associate satisfaction, and implementing Marriott’s brand service strategy across all aspects of the outside catering sales process. The Sales Executive actively upsells each business opportunity to maximize revenue opportunity, accurate forecasting, and strategic decision-making around the hotel’s outside catering initiatives. Ensure business is turned over properly and in timely fashion for proper service delivery in accordance with compliance policy of Marriott International / JW Marriott Operating Standards to maintain brand integrity. <br>Key Responsibilities<br>Develop and execute the properties outside catering sales strategy in alignment with overall business goals.<br>Drive proactive sales efforts to secure new business and grow existing accounts.<br>Collaborate with operations and culinary teams to ensure seamless execution of catered events.<br>Accurately forecast catering revenues and monitor performance against targets.<br>Identify market trends and customer needs to tailor offerings and enhance competitiveness.<br>Ensure compliance with brand standards and service excellence in all client interactions.<br>Maintain strong relationships with key clients, partners, and vendors to support long-term business growth.<br>Represent the hotel at industry events, trade shows, and networking opportunities to promote outside catering services.<br>Candidate Profile<br>Experience:<br>Must have (1+) years of progressive sales experience <br>Previous experience in the hospitality industry preferred; experience selling luxury brands and experiential services preferred <br>Experience of selling in catering segment is essential.<br>Marriott sales experience is desirable but not essential.<br>Handling outside catering business is essential. <br>Fluent Arabic both oral and written is desirable but not essential.<br>Skills and Knowledge <br>Reading Comprehension - Understanding written sentences and paragraphs in work related documents.<br>Writing - Communicating effectively in writing as appropriate for the needs of the audience.<br>Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.<br>Basic Computer Skills - Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).<br>Number Facility - The ability to add, subtract, multiply, or divide quickly and correctly.<br>Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.<br>Mathematics - Using mathematics to solve problems.<br>Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.<br>Analytical/Critical Thinking - The ability to gather and organize information using a logical and systematic process; recognize patterns and relationships in complex data; examine data to identify implications, problems and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses and consequences of alternative solutions and approaches to solving problems.<br>Originality - The ability to come up with unusual or clever ideas about products, services or situations, or to develop creative ways to solve a problem.<br>Create and Maintain Relationships with Clients - Reach out to clients to help manage the business process, set and meet client expectations and deliver according to the budget.<br>Exceeding Customer Expectations - Providing services that are above and beyond for customer satisfaction and retention.<br>Selling or Influencing Others - Convincing others to buy merchandise/goods or to otherwise change their minds or actions.<br>Proactive Selling - Taking action to go out and get clients and close sales whilst demonstrating understanding of strategy to ensure of achieving budgeted revenue goals in Group Room Revenue, Catering Revenue and ADR.<br>Demonstrating Knowledge - Demonstrating knowledge of job-relevant issues, products, systems, and processes.<br>Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.<br>Education or Certification <br>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years’ experience in the sales and marketing or related professional area.<br>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management<br>Core Work Activities<br>The following are specific responsibilities and contributions critical to the successful performance of the position:<br>Works collaboratively with off-property sales channels (e.g., Event BookingCenter, Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.<br>Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.<br>Partners with group/catering counterpart to effectively manage the business opportunity.<br>Responds to incoming group/catering opportunities for the hotels that are outside parameters of the Event Booking Center.<br>Handles all opportunities if hotels does not participate in an EBC.<br>Identifies, qualifies and solicits new group/catering business to achieve personal and each hotel’s revenue goals.<br>Focuses efforts on group/catering accounts with significant potential sales revenue.<br>Handles complex business with significant revenue potential as well as significant customer expectations.<br>Develops effective group/catering sales plans and actions.<br>Designs, develops and sells creative catered events.<br>Maximize revenue by up selling packages and creative food and beverage.<br>Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>Close the best opportunities for each property based on market conditions and individual property needs.<br>Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.<br>Utilizes MarrWeb for resources and information (e.g., Training Energizers, etc.).<br>Leverages available eTools (e.g., eRooming Lists, eProposals, Passkey, etc.).<br>Build and strengthen relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.<br>Develop relationships within community to strengthen and expand customer base for group/catering sales opportunities.<br>Manage and develop relationships with key internal and external stakeholders.<br>Uses sales resources and administrative/support staff.<br>Conducts site inspections.<br>Create contracts as required.<br>Supports brand’s Service and Relationship Strategy, driving customer loyalty by delivering service excellence through each customer experience.<br>Provides excellent customer service in order to grow share of the account.<br>Executes brand’s Customer Service Standards and hotel’s Brand Standards.<br>Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards. <br>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Participates in and practices daily service basics of the brand (i.e., MHR Spirit to Serve Daily Basics, RHR Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).<br>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.<br>Gains understanding of the hotel’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Performs other duties as assigned to meet business needs<br>Leadership<br>Adaptability<br>- Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace. <br>Communication<br>- Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding.<br>Problem Solving and Decision Making<br>- Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions. <br>Professional Demeanor<br>- Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.<br>Managing Execution<br>Building and Contributing to Teams<br>- Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.<br>Driving for Results<br>- Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.<br>Planning and Organizing<br>- Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.<br>Building Relationships<br>Coworker Relationships<br>- Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. <br>Customer Relationships<br>- Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards. <br>Global Mindset<br>- Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.<br>Generating Talent and Organizational Capability<br>Organizational Capability<br>- Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.<br>Talent Management<br>- Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.<br>Learning and Applying Professional Expertise<br>Applied Learning<br>- Seeks and makes the most of learning opportunities to improve performance of self and/or others.<br>Business Acumen<br>- Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.<br>Technical Acumen<br>- Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges<br>Basic Competencies <br>- Fundamental competencies required for accomplishing basic work activities. <br>Basic Computer Skills <br>- Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).<br>Mathematical Reasoning <br>- Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.<br>Oral Comprehension <br>- Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.<br>Reading Comprehension <br>- Demonstrates understanding of written sentences and paragraphs in work-related documents.<br>Writing<br>- Communicates effectively in writing as appropriate for the needs of the audience.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><b>Be the one building AI-powered experiences where they matter most.</b></span></p><br><br><p><span>At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.</span></p><br><br><p><span>Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.</span></p><br><br><p>The <b>Genesys Principal AI Solution Architect</b> is a senior presales AI specialist who operates across three core motions: </p><br><ul><li>Driving strategic AI opportunities with customers and sales teams </li><li>Scaling the field through reusable assets, technical enablement, and coaching </li><li>Shaping product and go-to-market direction through real-world customer and field feedback </li></ul><p>This role requires a blend of deep AI technical acumen, exceptional sales, communication, and executive storytelling skills, and the ability to translate complex capabilities into clear, actionable business value. </p><br><p><b>Key Responsibilities:</b> </p><br><ul><li><b>Design end-to-end AI systems for customer experience use cases. </b>Architect reliable, production-ready AI solutions that go beyond prompt design, combining LLMs, deterministic workflows, tools, and orchestration layers. Define how AI interacts across the full journey (self-service, agent copilot, journey management, and back-office automation), including fallback strategies, human handoff, and failure handling. </li><li><b>Optimize retrieval-augmented generation (RAG) and knowledge architectures to extend Genesys solutions where required</b>. Design scalable knowledge and retrieval strategies that ground AI responses in enterprise data. Develop approaches for content structuring, chunking, embedding, and ranking to ensure accuracy, relevance, and freshness. Partner with customers to align AI outputs with trusted knowledge sources while balancing performance, latency, and governance requirements. </li><li><b>Establish AI evaluation frameworks and quality measurement strategies</b>. Define how success is measured for AI-driven experiences, including accuracy, containment, customer satisfaction, and business impact. Create test sets, evaluation methodologies, and feedback loops to continuously improve performance. Translate technical quality metrics into business-relevant outcomes to support customer decision-making and adoption. </li><li><b>Engineer contextual AI experiences that leverage real-time data and conversation state</b>. Design how AI systems incorporate dynamic context such as customer data, interaction history, and external signals. Optimize context management and prompt structure to maximize relevance while managing token limits and response quality. Ensure AI interactions remain coherent, personalized, and aligned across channels and touchpoints. </li><li><b>Design for scalability, latency, and cost efficiency in enterprise environments</b>. Evaluate and optimize AI solutions for real-world constraints, including response time (especially for voice), throughput, and cost at scale. Make informed tradeoffs across model selection, caching strategies, and architecture patterns to deliver performant and economically viable solutions. Ensure designs meet enterprise expectations for reliability and responsiveness. </li><li><b>Leverage expert-level knowledge of Genesys AI capabilities </b>to articulate and demonstrate product value to customers and prospects. </li><li><b>Support pre-sales activities</b> such as technical discovery, solution design, product demonstrations, sandbox/trial engagements, AI integration guidance, and value assessments. </li><li><b>Design and deploy AI prototypes in sandbox </b>and/or customer development environments to validate use cases, integrations, latency, and success criteria<b>, </b>and to highlight the differentiated value of Genesys AI. </li><li><b>Partner with account teams and Professional Services to transition successful prototypes into production pilots </b>supporting technical handoff, hardening, KPI alignment, and business outcome validation. </li><li><b>Build integrations to third-party systems via RESTful APIs and emerging interoperability patterns such as MCP and A2A</b> showcasing the art of the possible with Genesys Cloud AI solutions. </li><li><b>Develop reusable technical assets </b>and enable Solution Consultants, partners, and account teams through workshops, coaching, and scalable technical content. </li><li><b>Provide technical feedback and strategic insights to Product Management and Engineering </b>on AI product design, implementation considerations, and customer-driven enhancements. </li><li><b>Influence CIO/CTO-level stakeholders and position Genesys</b> as integral to an organization’s broader IT and transformation strategy. </li></ul><p><b>Requirements:</b> </p><br><ul><li><b>AI Architecture & Technical Judgment:</b> Hands-on experience designing modern AI solutions for customer experience orchestration and contact center use cases using the right mix of classic ML, NLU/NLP, retrieval-based systems, LLMs, orchestration patterns, tool use and agentic approaches. Ability to make and defend architecture tradeoffs across latency, cost, explainability, governance, multilingual requirements, and business risk. </li><li><b>Enterprise Integration & Real-Time Design:</b> Expertise integrating AI solutions with enterprise platforms, knowledge sources, RESTful APIs, event-driven architectures, identity systems, and broader cloud ecosystems. Able to design for real-world constraints including voice latency, fallback paths, throughput, reliability, and secure data access. </li><li><b>Evaluation, Governance & Observability:</b> Ability to define AI evaluation strategies, success metrics, and monitoring approaches across offline and online testing, retrieval quality, tool-call accuracy, safety, drift, auditability, and cost control. </li><li><b>Executive Communication & Field Enablement:</b> Strong ability to translate complex AI architectures into clear business value for technical and executive stakeholders, while also creating reusable assets, workshops, and enablement content that scale field capability across the SC organization. </li><li><b>Prompt Design & AI Workflow Optimization</b>: Practical experience designing prompts, context strategies, and orchestration flows as part of a broader system architecture, rather than as a standalone discipline. </li><li><b>Technical Demonstration Prowess: </b>Proven ability to create, deliver, and adapt compelling technical demonstrations and presentations that clearly articulate AI integration points and business impact. </li><li><b>Sales Acumen</b>: Demonstrated success partnering with sales teams to understand customer challenges and provide AI-focused technical solutioning. </li><li><b>Business Value Orientation:</b> Ability to identify opportunities for process optimization and recommend AI-driven solutions that enhance customer outcomes and operational efficiency. </li><li><b>Executive Presence: </b>Proven ability to influence CIO/CTO decision-makers. </li><li>Strong understanding of the Genesys Cloud platform and Genesys AI preferred. </li><li>Foundational understanding of programming concepts (Python preferred). </li><li>Fluency in English and Arabic languages.</li><li>French language fluency as a plus.</li></ul><p>#LI-MC1</p><br><br><p><span><b>Working at Genesys</b></span></p><br><ul><li><span><b>AI at enterprise scale</b> – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.</span></li><li><span><b>A flexible-first culture</b> – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.</span></li><li><span><b>Growth in the AI era</b> – Build future-ready skills through mentorship, learning programs, leadership development and education support.</span></li><li><span><b>Time to recharge and give back</b> – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.</span></li><li><span><b>Recognized globally </b>– Genesys is </span><span><u>Great Place to Work®</u></span><span>certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.</span></li></ul><p><span>Learn more about our culture, AI innovation and sustainability commitments through our </span><span><u>Careers site</u></span><span> and </span><span><u>Sustainability Report.</u></span></p><br><br><p><span><b>What Happens After You Apply</b></span></p><br><p><span>After you apply, here's what you can typically expect:</span></p><br><ul><li><span>Our Talent Acquisition team reviews your application with the hiring team.</span></li></ul><ul><li><span>A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.
</span></li></ul><ul><li><span>Next, you'll meet the hiring manager and other members of the interview team.</span></li></ul><ul><li><span>We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.</span></li></ul><ul><li><span>After interviews are complete, our team will follow up with the final steps.</span></li></ul><p><span>Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.</span></p><br><br><p><span><b>Stay Connected</b></span></p><br><p><span>Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.</span></p><br><p><span><u>Get notified about relevant opportunities</u></span><span>.</span></p><br><br><span><b>Be the one building what's next - where AI, experience and impact come together.</b></span><br><p><span><b>Employee Referral</b></span></p><br><p><span>If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.</span></p><br><br><p><span><b>About Genesys:</b></span></p><br><p><span>Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit </span><span>www.genesys.com</span>.</p><br><br><p><span><b>Reasonable Accommodations:</b></span></p><br><p><span>If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at</span> reasonable.accommodations@genesys.com.</p><br><br><p><span>You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.</span></p><br><p><span>This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.</span></p><br><br><p><span><b>Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.</b></span></p><br><br><p><i>Please note that recruiters will never ask for sensitive personal or financial information during the application phase.</i></p><br> </div>