Call Center Jobs - Dubai UAE

<p>We are looking for a proactive and customer-focused <strong>CRM Executive- Arabic Speaking </strong>to manage customer relationships, maintain accurate customer records, and support customer retention and satisfaction. The ideal candidate should have strong communication skills, attention to detail, and experience using CRM software.</p><h2>Key Responsibilities</h2><ul><li>Manage and update customer information in the CRM system.</li><li>Follow up with existing and potential customers through calls, emails, and messages.</li><li>Monitor customer inquiries, feedback, and complaints to ensure timely resolution.</li><li>Support customer retention, engagement, and loyalty initiatives.</li><li>Coordinate with the sales and marketing teams to improve customer experience.</li><li>Prepare CRM reports and track customer interactions and sales activities.</li><li>Ensure all customer records are accurate, organized, and up to date.</li></ul><h2>Requirements</h2><ul><li>Previous experience in CRM, customer service, sales support, or a related field is preferred.</li><li>Good verbal and written communication skills.</li><li>Proficiency in MS Office and CRM software.</li><li>Strong organizational and problem-solving skills.</li><li>Ability to manage multiple tasks and meet deadlines.</li><li>Knowledge of the UAE market is an advantage.</li></ul>

Sunset Hospitality Group (SHG) is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more. SHG operates 112 properties in 26 countries with a commitment to deliver authentic and diverse hospitality experiences that bring people together, all around the world.<br>We are currently seeking an experienced Assistant Reception Manager to oversee the front-of-house reception and reservations operations for our award-winning lifestyle dining concepts, SUSHISAMBA and Signor Sassi. Both venues are renowned for delivering exceptional dining experiences, vibrant atmospheres, and world-class hospitality to an international clientele.<br>Key Responsibilities Support the Reception Manager in leading the Reception, Hostess and Reservations team, ensuring exceptional guest experiences and service standards. Oversee daily reservations, table allocation, waitlists and seating strategy to maximize covers and support revenue performance. Build strong relationships with VIP guests and regular clientele, ensuring preferences and special requests are handled professionally. Work closely with Restaurant Management and Operations to ensure smooth service flow, particularly during peak periods. Handle guest feedback and complaints, ensuring effective service recovery and guest satisfaction. Coach and develop the reception team while maintaining high standards of grooming, presentation and performance. Assist with team schedules, shift allocation, reservation reports and guest database management. <br>Ideal Candidate Minimum 2–3 years' experience in luxury restaurants, fine dining or premium lifestyle concepts, ideally as an Assistant Reception Manager, Head Hostess or Reception Supervisor. Strong knowledge of Seven Rooms or similar reservation systems, including table management and guest profiling. Proven experience in high-volume operations, VIP guest management and leading multicultural teams. Excellent communication, organization and service recovery skills, with strong commercial awareness. Positive, energetic and highly guest-focused with excellent grooming and presentation standards. Fluent in English; Italian, Russian, French, Spanish or other languages are an advantage.

About The Role<br><br>We are seeking an experienced and highly qualified Consultant Dermatologist to join a leading healthcare facility in Saudi Arabia. The successful candidate will provide expert-level dermatological care, utilizing advanced diagnostic and therapeutic techniques to manage a wide range of skin, hair, and nail conditions.<br><br>This position offers the opportunity to work in a modern, well-equipped clinical environment with a multidisciplinary team dedicated to delivering high-quality patient care aligned with international standards.<br><br>Key Responsibilities<br><br>Diagnose, manage, and treat a wide spectrum of dermatological conditions, including acne, eczema, psoriasis, vitiligo, and skin cancers Perform detailed skin examinations, dermoscopy, and skin biopsies Carry out advanced dermatological procedures such as laser therapy, chemical peels, cryotherapy, and phototherapy Develop individualized, evidence-based treatment plans for patients Provide high standards of clinical care, patient safety, and confidentiality Educate patients on skincare, prevention, and long-term management strategies Collaborate with other medical specialties to manage complex cases Supervise, train, and mentor junior doctors, residents, and nursing staff Stay updated with the latest advancements in dermatology and aesthetic medicine Participate in clinical governance, audits, and quality improvement initiatives<br><br>Requirements<br><br>Medical degree (MBBS or equivalent) from a recognized and accredited institution Board Certification in Dermatology (mandatory) Minimum of 5 years’ experience as a Consultant Dermatologist Strong clinical experience in medical and cosmetic dermatology Proficiency in dermatological procedures and modern treatment techniques Excellent communication, leadership, and interpersonal skills Strong commitment to patient-centered care Western education or training is highly preferred or required depending on licensing authority Eligibility for Saudi Commission for Health Specialties (SCFHS) licensing<br><br>What We Offer<br><br>Competitive tax-free salary package Housing and relocation support (depending on employer) Modern, well-equipped healthcare facilities Multicultural working environment Opportunities for professional growth and continuous education Supportive leadership and structured career development

Job Summary<br><br>We are seeking a highly qualified and experienced Consultant Endocrinologist to join a leading healthcare organization in Saudi Arabia. The successful candidate will diagnose, treat, and manage a wide range of endocrine and metabolic disorders while delivering evidence-based, patient-centered care in accordance with international clinical standards.<br><br>The ideal candidate will work collaboratively within a multidisciplinary team to provide comprehensive endocrine services and improve patient outcomes.<br><br>Key Responsibilities<br><br>Diagnose and manage endocrine disorders including diabetes mellitus, thyroid diseases, adrenal disorders, pituitary disorders, osteoporosis, obesity, and metabolic conditions. Conduct comprehensive endocrine evaluations and interpret hormonal and metabolic investigations. Develop individualized treatment and long-term management plans for endocrine patients. Manage inpatient and outpatient endocrinology consultations. Provide advanced diabetes management including insulin therapy, CGM systems, and lifestyle counseling. Collaborate with internal medicine physicians, nephrologists, cardiologists, dietitians, bariatric teams, and multidisciplinary healthcare professionals. Educate patients and families regarding disease prevention, lifestyle modifications, and treatment adherence. Maintain accurate medical documentation in compliance with Saudi healthcare regulations and hospital policies. Participate in clinical audits, quality improvement initiatives, research, and continuing medical education programs. Ensure adherence to patient safety and infection control standards.<br><br>Qualifications & Requirements<br><br>MBBS or equivalent medical degree recognized by SCFHS (Saudi Commission for Health Specialties). Board Certification / Fellowship in Endocrinology. Valid SCFHS Consultant Registration/License or eligibility. Minimum 5–7 years of post-board consultant experience in Endocrinology within a reputed tertiary care or academic hospital. Strong expertise in diabetes and endocrine disorder management. Excellent communication, analytical, and patient counseling skills.<br><br>Preferred Skills<br><br>Experience in advanced diabetes technologies and insulin pump therapy. Exposure to obesity medicine and metabolic disorders. Academic and research experience is an advantage. Arabic speaking skills are preferred. Ability to work effectively in a multicultural healthcare environment.<br><br>Benefits<br><br>Competitive tax-free salary Family benefits Health insurance Housing and transportation allowance Annual airfare allowance Paid annual leave CME and professional development support

Remote IT Technician – Role Description & Qualifications Role Overview The Remote IT Technician provides technical support and maintenance services for computer systems, software applications, and network-related technologies from a remote work environment. This role is responsible for diagnosing technical issues, resolving user requests, and ensuring the reliable operation of information technology systems. The position requires strong troubleshooting skills, effective communication, and the ability to deliver timely technical assistance while maintaining high standards of customer service. Key Responsibilities • Provide remote technical support for hardware, software, operating systems, and business applications. • Diagnose, troubleshoot, and resolve technical issues through remote access tools and support platforms. • Install, configure, and maintain software, system updates, and user applications. • Respond to service requests, prioritize incidents, and manage support tickets through completion. • Assist users with account access, system configuration, and general technology-related inquiries. • Monitor system performance and identify recurring technical issues for further investigation. • Escalate complex incidents to specialized technical teams when appropriate while maintaining clear communication with users. • Maintain accurate documentation of support activities, resolutions, and technical procedures. • Support security practices by following established policies for system access, software updates, and data protection. • Contribute to continuous improvement initiatives by recommending enhancements to support processes and technical documentation. Qualifications and Requirements • Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related technical field; equivalent technical experience may also be considered. • Experience in IT support, technical support, service desk, or help desk roles is preferred. • Strong understanding of computer hardware, operating systems, networking fundamentals, and software applications. • Familiarity with remote support tools, ticketing systems, and IT service management practices. • Excellent analytical and troubleshooting skills with attention to detail. • Strong written and verbal communication skills with a customer-focused approach. • Ability to prioritize multiple technical issues while meeting service expectations. • Strong organizational skills and accurate documentation practices. • Ability to work independently while collaborating effectively with technical teams. • Commitment to continuous learning and staying current with evolving technologies and support practices. Summary The Remote IT Technician plays a vital role in maintaining reliable technology operations by delivering efficient remote technical support and resolving user issues with professionalism and accuracy. This position offers opportunities to expand technical expertise, contribute to operational efficiency, and build a rewarding career in information technology and technical support.

Company Description Purity Water & Environment Equipment L. L. C. provides comprehensive water and wastewater treatment solutions for a wide range of industrial and commercial clients. The company supplies water treatment equipment and chemicals, delivers operational and maintenance services, and offers water testing through an EIAC-accredited laboratory. It also specializes in engineering, manufacturing, assembly, and fabrication to ensure high standards of quality and efficiency in every project. Through continuous investment in research and development, Purity Water & Environment Equipment integrates advanced technologies into its purification and treatment systems, maintaining a strong position at the forefront of industry innovation.<br>Role Description The Water Treatment Service Engineer is a full-time, on-site role based in Dubai, United Arab Emirates. The role involves installing, commissioning, and servicing water and wastewater treatment equipment at customer sites, ensuring systems operate safely, efficiently, and in line with technical specifications. Day-to-day tasks include diagnosing equipment issues, performing preventive and corrective maintenance, and providing technical support to clients and internal teams. The engineer will prepare service reports, maintain accurate records of work performed, and coordinate with the operations and laboratory teams to support water quality testing and compliance. The role also includes communicating with customers to explain findings, recommend improvements, and support long-term system reliability.<br>Qualifications<br> <br>Candidates should possess strong Troubleshooting skills for identifying and resolving mechanical, electrical, and process-related issues in water treatment systems. Candidates should possess Field Service experience, including on-site installation, commissioning, and customer support for industrial or environmental equipment. Candidates should possess clear and professional Communication skills to interact with clients, colleagues, and vendors, and to document service activities. Candidates should possess Technical Support capabilities to guide users, interpret technical documentation, and collaborate with engineering and laboratory teams. Candidates should possess Maintenance & Repair skills for performing routine servicing, repairs, and performance optimization of treatment systems and related components. Relevant qualifications such as a diploma or degree in Mechanical, Chemical, Environmental, or Electrical Engineering (or related field) are preferred. Knowledge of water and wastewater treatment processes, pumps, filtration systems, and chemical dosing equipment is highly beneficial. Ability to work safely on industrial sites, follow HSE procedures, and manage time effectively in a field-based role. Previous experience in the Gulf region or similar environments and a valid driver’s license are advantageous.

Role - Sales Head Location - Dubai Salary - 30 K AED<br>About the Role:Head of Sales with over 10 years of experience, specifically within the real estate development sector in the UAE. The ideal candidate will have a strong network, an in-depth understanding of the local market, and the ability to drive high-value transactions through a performance-focused sales approach.<br>Qualifications:Bachelor’s degree in business, Real Estate, Marketing, or a related field (MBA preferred) Must have 12 years of sales experience, with at least 5 years in a senior sales leadership role in a real estate development company. Proven track record of leading large sales teams and delivering high-value real estate transactions Strong knowledge of off-plan real estate market in the UAEProficiency in CRM tools and Microsoft Office Suite Excellent negotiation, communication, and leadership skills<br>Key Responsibilities:Develop and implement sales strategies that align with company objectives and market dynamics Manage, mentor, and scale a team of high-performing real estate sales professionals Set clear KPIs, monitor team performance, and take proactive measures to ensure monthly and quarterly targets are achieved Establish strong relationships with HNW clients, brokers, agents, and international partners to drive lead generation and deal closures Identify and expand into new markets and customer segments based on data, demand, and profitability Work closely with marketing to plan targeted campaigns that support sales goals and generate qualified leads Oversee and optimize the entire sales cycle, from lead sourcing to final contract signing, ensuring seamless coordination across departments Regularly analyze competitor activity, pricing, and market trends to maintain competitive positioning Monitor the real estate development pipeline and coordinate pre-launch, launch, and post-launch sales efforts Ensure CRM systems are used effectively to track leads, customer interaction, and deal progress Participate in key client meetings, exhibitions, roadshows, and sales events to promote the company and drive conversions Liaise with legal and finance teams to ensure all deals are structured in compliance with UAE real estate laws and internal policies Prepare detailed sales reports and forecasts for senior management review Take ownership of pricing strategies and promotional offers in collaboration with relevant departments Recruit and onboard new team members as needed, ensuring strong alignment with company culture and goals Maintain a strong understanding of buyer profiles

Burney Real Estate is hiring motivated and ambitious Real Estate Property Consultants to join our team in Dubai. We welcome both freshers and experienced professionals who are serious about building a career in the Dubai real estate market.<br>Important compensation information:This is a commission-only position. There is no fixed monthly salary offered for this role. A travel allowance of AED 500 per month will be provided by the company, along with training, guidance, marketing support, and the resources required to help our consultants succeed.<br>For Freshers:No previous real estate experience is required. Complete training and guidance will be provided, including:Dubai real estate market training Property and project knowledge Sales and negotiation training Client communication and handling Lead follow-up and conversion Practical sales training Ongoing mentorship and support<br>For Experienced Candidates:Candidates with previous Dubai real estate experience are encouraged to apply. Experience in off-plan or secondary market sales, strong negotiation skills, client management, and an existing client network will be considered an advantage.<br>Key Responsibilities:Assist clients with buying, selling, and investing in Dubai properties. Follow up with potential clients and leads. Understand client requirements and recommend suitable properties. Conduct property presentations and client meetings. Build and maintain strong client relationships. Stay updated on Dubai property market trends and new launches. Negotiate with clients and assist in closing transactions. Maintain accurate lead and client records. Work towards individual sales targets.<br>What We Provide:Commission-only earning structure. AED 500 monthly travel allowance. Complete training for freshers. Ongoing sales and project training. Marketing and lead-generation support. Professional guidance and mentorship. Access to Dubai real estate projects and developer opportunities. Professional working environment. Career growth based on performance and results. We are looking for candidates who are:Ambitious and career-oriented. Confident and professional. Strong communicators. Self-motivated and target-oriented. Comfortable speaking with clients. Willing to learn and develop. Comfortable working on a commission-only basis.<br>Please read the compensation structure carefully before applying. This is a commission-only Property Consultant position. No fixed monthly salary is offered. An AED 500 monthly travel allowance will be provided by the company. If you are serious about building a career in Dubai real estate and are comfortable with a performance-based earning structure, we encourage you to apply.<br>Location: Business Bay, Dubai, UAEPosition: Real Estate Property Consultant Experience: Freshers & Experienced Compensation: Commission Only + AED 500 Monthly Travel Allowance Employment Type: Full-time

<p>A reputable company seeks a professional, well-organized Secretary to handle office correspondence, manage appointments, prepare documents, and provide administrative support. We encourage candidates with strong communication skills and attention to detail to apply.</p> <p>Key Responsibilities</p> <p>Handle incoming calls, emails, and office correspondence.</p> <p>Schedule meetings, appointments, and maintain calendars.</p> <p>Prepare letters, reports, and other office documents.</p> <p>Maintain organized filing systems and company records.</p> <p>Welcome visitors and direct inquiries appropriately.</p> <p>Coordinate office activities and support daily administration.</p> <p>Requirements</p> <p>Diploma or bachelor’s degree in Business Administration or a related field is preferred.</p> <p>Previous secretarial or administrative experience is an advantage.</p> <p>Good written and verbal communication skills.</p> <p>Proficiency in MS Word, Excel, and email applications.</p> <p>Strong organizational and time-management skills.</p> <p>Professional attitude and ability to handle confidential information.</p> <p>Preferred Skills</p> <p>Office Administration | Document Preparation | Email Management | Calendar Coordination | Filing &amp; Records | MS Office | Communication | Multitasking</p> <p>Category: Secretary / Front Office<br /> Industry: Corporate Services / Business Administration / Professional Services</p> <p>To apply, share your CV at:<br /> amalchaudhary248@gmail.com</p>

<p>A reputable company seeks a professional, well-organized Secretary to handle office correspondence, manage appointments, prepare documents, and provide administrative support. We encourage candidates with strong communication skills and attention to detail to apply.</p> <p>Key Responsibilities</p> <p>Handle incoming calls, emails, and office correspondence.</p> <p>Schedule meetings, appointments, and maintain calendars.</p> <p>Prepare letters, reports, and other office documents.</p> <p>Maintain organized filing systems and company records.</p> <p>Welcome visitors and direct inquiries appropriately.</p> <p>Coordinate office activities and support daily administration.</p> <p>Requirements</p> <p>Diploma or bachelor’s degree in Business Administration or a related field is preferred.</p> <p>Previous secretarial or administrative experience is an advantage.</p> <p>Good written and verbal communication skills.</p> <p>Proficiency in MS Word, Excel, and email applications.</p> <p>Strong organizational and time-management skills.</p> <p>Professional attitude and ability to handle confidential information.</p> <p>Preferred Skills</p> <p>Office Administration | Document Preparation | Email Management | Calendar Coordination | Filing &amp; Records | MS Office | Communication | Multitasking</p> <p>Category: Secretary / Front Office<br /> Industry: Corporate Services / Business Administration / Professional Services</p> <p>To apply, share your CV at:<br /> amalchaudhary248@gmail.com</p>

<p>A growing organization is looking for an organized and responsible Office Coordinator to support daily administrative operations and ensure the office runs smoothly. The role involves coordinating office activities, handling documents, assisting staff and visitors, and maintaining effective communication between departments. The ideal candidate should be well-organized, professional, and comfortable managing multiple tasks in a fast-paced environment.</p> <p>Key Responsibilities<br /> – Coordinate daily office activities and administrative tasks.<br /> – Manage incoming calls, emails, correspondence, and general inquiries.<br /> – Maintain and organize office documents, records, and files.<br /> – Schedule meetings, appointments, and internal activities.<br /> – Coordinate with different departments to ensure smooth workflow.<br /> – Assist with preparation of reports, letters, and other office documents.<br /> – Monitor office supplies and coordinate replenishment when required.<br /> – Welcome visitors and provide professional assistance.<br /> – Support management and staff with day-to-day administrative requirements.<br /> – Maintain confidentiality of company information and documents.<br /> – Assist with general coordination and other office-related tasks.<br /> Applicants may send cv via email address hr.krisamp@gmail.com</p>

Contract Duration: 1 year(Subject to extension) Salary: AED 6000-7000/-<br>Review and process contractor and vehicle access pass applications through the Contractor+ portal. Verify submitted documents and approve, reject, or request additional information as required. Monitor incoming applications and emails related to access requests and respond to contractor queries in a timely manner. Generate and maintain daily, weekly, and monthly reports on contractor access, vehicle entries, PPE sales, and revenue. Conduct random inspections of passes within the venue to ensure compliance and address misuse if identified. Provide Contractor+ system training to exhibitors, contractors, and internal departments when required. Coordinate with internal teams, exhibitors, contractors, and subcontractors to facilitate smooth venue access and operations. Support customer service and operational coordination by handling calls and email queries related to access and accreditation. Ensure accurate documentation, compliance with venue policies, and smooth event operations through effective administrative support.

Summary Of The Role<br><br>Receptionist<br><br>Location: Dubai, UAE<br><br>The Receptionist is responsible for managing front desk operations, handling all incoming and outgoing communications, and ensuring a professional and welcoming experience for visitors, employees, and customers.<br><br>What You’ll Be Doing<br><br>Reception & Visitor Management: Welcome, register, and direct visitors while ensuring a professional experience and smooth coordination with internal stakeholders. Communication Handling: Manage incoming/outgoing calls, emails, and mail, ensuring accurate routing and timely communication. Safety & Access Control: Monitor entry to premises, ensure adherence to safety procedures, and support emergency communication protocols. Facilities & Meeting Coordination: Manage meeting room bookings, reception area upkeep, and coordination of catering and facility-related requirements. Administrative Support: Provide basic administrative support, including data handling, document processing, and contact record maintenance.<br><br><br>What You’ll Need<br><br>Secondary school qualification (minimum)1–3 years of experience in a receptionist/front office role Experience in a corporate or multinational environment preferred Advanced proficiency in Arabic and English<br><br><br>WANT TO KNOW MORE?<br><br>Take a look at mammoet.com<br><br><br>#mammoetcareers<br><br># Receptionistjobs<br><br>#madeformammoet

WE’RE HIRING: RECEPTIONIST<br>We are looking for a friendly, professional, and well-presented Receptionist to join our team at a Forex Trading Company in Dubai.<br>Salary: AED 3,000–5,000/month, depending on experience Experience: Minimum 1 year of relevant experience<br>Key Responsibilities:Welcome and assist visitors and clients Answer and direct phone calls and emails Manage reception and general office administration Coordinate appointments and meetings Support the team with day-to-day administrative tasks Maintain a professional and welcoming office environment<br>Requirements:Minimum 1 year of receptionist or administrative experience Excellent communication and interpersonal skills Professional appearance and positive attitude Good organizational and multitasking skills Proficiency in English Previous experience in the UAE is an advantage If you're organized, confident, and enjoy working with people, we'd love to hear from you.<br>Apply by sending your CV through Linked In.<br>#Hiring #Receptionist #Dubai Jobs #UAEJobs #AlBarsha #Dubai Careers #Administrative Jobs #Forex #Job Opening

We’re expanding our Business Development team and are looking for a Business Development Specialist who is driven, proactive, and excited about building strong client relationships.<br>This role is perfect for someone who enjoys outbound outreach, engaging with prospects, supporting demos, and playing a key role in growing a sales pipeline within a fast-paced environment.<br>What you’ll do:Engage with inbound and outbound leads (calls, Linked In, email) Support product demos and client conversations Follow up with prospects and manage CRM updates Assist in moving opportunities through the sales pipeline Work closely with Business Development leadership<br>What we’re looking for:Strong communication and relationship-building skills Confidence in outbound reach and prospecting Sales or business development experience is a plus Target-driven, organized, and eager to grow Hindi or Urdu Speaker MUST have a valid UAE driving license and access to a car.1-2 years of experience in Business Development.

<p>Location: Dubai, United Arab Emirates Company: Finkraft.ai Employment Type: Full-time, subject to UAE/DIFC work authorization Priority: Immediate joiners preferred Reply Here(Must) : https://finkraft.typeform.com/to/d2l7ASI2 About the Role Finkraft.ai is looking for a Business Development professional who can identify prospects, generate qualified meetings, build relationships, and create a strong sales pipeline. The role requires a hands-on individual who is comfortable with outbound calling, prospecting, qualification, follow-ups, and engaging with business decision-makers. What You'll Do Generate opportunities • Identify and research prospective customers • Conduct outbound calls, emails, and other prospecting activities • Generate qualified meetings • Understand customer requirements and business challenges • Maintain an active prospect pipeline Qualify prospects • Identify decision-makers and influencers • Understand customer requirements, budget, timelines, and business needs • Qualify opportunities before moving them through the sales funnel • Escalate high-potential opportunities Manage follow-ups • Maintain accurate CRM records • Follow up consistently with prospects • Track next steps and meeting outcomes • Ensure no qualified opportunity is lost due to poor follow-up</p><p>What We're Looking For We're specifically interested in candidates with demonstrated B2B sales or business development experience. Candidates who have worked in SaaS, software, fintech, financial services, real estate, payments, or other B2B environments are preferred. Requirements • Proven experience in Business Development/Sales • Strong outbound calling and prospecting skills • Experience generating qualified meetings • B2B/enterprise sales exposure preferred • Comfortable working against monthly/quarterly targets • Strong communication and negotiation skills • CRM experience • Demonstrated history of achieving sales or meeting-generation targets What We Don't Want • Candidates who have only handled inbound enquiries • Candidates uncomfortable with cold calling • Candidates with no measurable sales achievements • Candidates who cannot work independently against targets Compensation & Growth This role has a clear growth path toward larger business development and sales responsibilities as the business scales. Compensation will be discussed based on experience and fit.</p>

- To ensure that customer experience with Telesales staff teams in UAE and different COE locations is of a superior nature by continuously monitoring calls and providing feedback and related coaching to frontline liners in order to enhance service quality.<br><br>- To manage the team and ensure that all activities are directed to meeting targets.<br><br>- To develop and implement strategies and objectives as well as set challenging target and ensure that these targets are achieved.<br><br>- To maintain service standards and monitor, evaluate and measure performances to achieve top productivity and efficiency from systems as well as human resources.<br><br>- University Graduate (preferably with some finance / banking or math’s component).<br><br>- Excellent communication skills.<br><br>- Min 3 years’ experience in a sales / service environmen experience in an add), previous work in a role of Quality Assurance or Service Quality is an added advantage as well.<br><br>- Proven excellent listening skills.<br><br>- Analytical and conscious to detail.<br><br>- Computer literate.<br><br>- Positive attitude.<br><br>- Full knowledge of banks products, process and system information.<br><br>-

<ul><li><p>Generate new leads through calls, networking, referrals, social media, and other business development channels.</p></li><li><p>Contact and follow up with prospective clients.</p></li><li><p>Build and maintain strong client relationships.</p></li><li><p>Understand client requirements and introduce the Company's approved products and services.</p></li><li><p>Maintain an active sales pipeline and achieve monthly targets.</p></li><li><p>Assist in converting qualified prospects into clients.</p></li><li><p>Work closely with Sales, Compliance, Operations, and Client Support teams.</p></li><li><p>Maintain accurate records of client interactions and sales activities.</p></li><li><p>Stay updated on market trends and develop new business opportunities.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>0–1 year of experience</strong> in sales, business development, customer service, or a related field.</p></li><li><p>Fresh graduates with a strong interest in sales are welcome to apply.</p></li><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Confident, energetic, and comfortable speaking with clients.</p></li><li><p>Strong willingness to learn and grow in the financial markets industry.</p></li><li><p>Target-oriented with a positive and professional attitude.</p></li><li><p>Good English communication skills.</p></li><li><p>Previous experience in <strong>FX, Forex, financial services, or fintech</strong> is an advantage but not mandatory.</p></li></ul><p><br></p>

Key Responsibilities Handle customer enquiries through calls, emails, chat and face-to-face interactions. Provide accurate information regarding products, services and procedures. Resolve customer complaints and escalate complex cases when required. Maintain a professional and customer-focused approach at all times. Record customer interactions, complaints and resolutions accurately in the system/CRM. Follow up on pending customer requests and ensure timely resolution. Coordinate with internal departments to resolve customer issues. Meet defined customer service KPIs, response times and quality standards. Collect customer feedback and highlight recurring issues. Maintain confidentiality of customer information. Requirements Diploma/Bachelor's degree preferred.1–3 years of Customer Service/Customer Care experience. Excellent communication and interpersonal skills. Strong complaint-handling and problem-solving ability. Comfortable using CRM systems and MS Office. Professional presentation and customer-oriented attitude. Ability to work in a fast-paced environment and rotational shifts if required. English required; Arabic or additional languages are an advantage.

<ol><li><p>Provide professional front desk reception for company visitors, including clients, partners, Chinese and foreign staff; complete visitor registration, guidance and notification.</p></li><li><p>Answer and transfer incoming calls; receive and distribute mails, parcels and documents. Maintain tidy reception and meeting area.</p></li><li><p>Manage meeting room booking, prepare meeting facilities and supplies for internal and external meetings.</p></li><li><p>Assist daily administrative work: stationery management, document scanning & printing, sorting visa materials and other paperwork.</p></li><li><p>Manage access control and visitor passes in compliance with company security regulations.</p></li><li><p>Complete other administrative tasks assigned by Dept.<br></p></li></ol><p><strong>Languages Preferred Mandatory </strong></p><ol><li><p>Fluent in English</p></li><li><p>Native Arabic speaker</p></li><li><p>Smart & Attractive Candidate Preferred any Arab Nationality<br></p></li></ol><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Good appearance, professional etiquette and communication skills.</p></li><li><p>Be able to communicate fluently and appropriately in English.</p></li><li><p>Proficient in Microsoft Office; careful, patient and responsible.</p></li><li><p>Strong sense of confidentiality, abide by corporate rules and regulations.</p></li><li><p>Previous reception or admin experience in overseas Chinese state-owned enterprise is preferred.</p></li></ol>