Call Center Jobs in UAE

<p>We are seeking a proactive and customer-focused Customer Service Representative to deliver high-quality support across the phone, email, and chat. Reporting to the Team Lead, Customer Service, you will independently resolve routine customer enquiries, support clients with products and platforms, manage complaints and back-office queries, and use a value-based relationship approach to identify appropriate upselling and cross-selling opportunities. You will work within a culturally diverse team and collaborate with internal functions to resolve issues efficiently, maintain service standards, and strengthen customer satisfaction, retention, and loyalty. The role supports clients in English and the designated language for the assigned market; approved translation tools may be used for additional-language support where required. </p> <p>Key Responsibilities <br> 1. Customer Support &amp; Client Experience </p> <ul> <li> <p>Respond to customer enquiries via phone, email, and chat in a clear, professional, and timely manner. </p> </li> </ul> <ul> <li> <p>Provide accurate information regarding products, services, account features, processes and policies and explain routine concepts in a way customers can understand. </p> </li> </ul> <ul> <li> <p>Independently resolve routine customer issues and back-office queries, taking ownership through to resolution wherever possible. </p> </li> </ul> <ul> <li> <p>Handle complaints of varying nature professionally and effectively, managing customer expectations and escalating priority, sensitive or higher-risk matters when required. </p> </li> </ul> <ul> <li> <p>Collaborate with relevant internal teams to resolve customer issues and ensure a consistent end-to-end experience. </p> </li> </ul> <ul> <li> <p>Maintain detailed and accurate records of customer interactions, actions, and outcomes in CRM and support systems. </p> </li> </ul> <p>2. Product, Platform &amp; Relationship Management </p> <ul> <li> <p>Apply working knowledge of core FX products, account types, and trading terminology when responding to customer queries. </p> </li> </ul> <ul> <li> <p>Explain key product features and benefits and match straightforward customer needs to appropriate products or services. </p> </li> </ul> <ul> <li> <p>Support clients with platform navigation and common technical or troubleshooting issues, escalating more complex technical matters through the appropriate channels. </p> </li> </ul> <ul> <li> <p>Use a value-based relationship approach to identify appropriate opportunities to upsell or cross-sell products and value-added services that meet customer needs and support retention and loyalty. </p> </li> </ul> <ul> <li> <p>Use customer interactions to identify relevant needs while ensuring recommendations remain accurate, appropriate, and consistent with internal requirements. </p> </li> </ul> <p>3. Operational Delivery &amp; Collaboration </p> <ul> <li> <p>Follow internal processes, compliance requirements, and defined escalation paths when handling customer cases. </p> </li> </ul> <ul> <li> <p>Prioritise your own workload effectively, balancing multiple customer interactions and tasks while maintaining service quality and accuracy. </p> </li> </ul> <ul> <li> <p>Identify and escalate priority issues, recurring customer problems, or cases that require specialist support. </p> </li> </ul> <ul> <li> <p>Work effectively with peers and internal support functions to resolve customer enquiries and support team objectives. </p> </li> </ul> <ul> <li> <p>Meet agreed individual performance measures, including relevant customer satisfaction, response time, resolution, handling timeand quality targets. </p> </li> </ul> <ul> <li> <p>Apply product, process and system changes accurately and adapt quickly to updated service requirements.Company Description</p></li></ul><p>KEY SKILLS AND EXPERIENCE </p> <p>Essential: </p> <p>Education &amp; Experience </p> <ul> <li> <p>1.5-3 years of relevant experience in customer service, contact-centre support, client services, or a comparable customer-facing role. </p> </li> </ul> <ul> <li> <p>Fluency in English and the designated client language for the role Hindi, both spoken and written. </p> </li> </ul> <ul> <li> <p>Demonstrated experience managing customer enquiries independently across one or more service channels. </p> </li> </ul> <ul> <li> <p>Working knowledge of customer-service processes, escalation handling, and the importance of accurate customer records. </p> </li> </ul> <p>Technical Skills </p> <ul> <li> <p>Confident use of CRM (Creatio, ZenDesk etc.), ticketing, live-chat or comparable customer-support systems. </p> </li> </ul> <ul> <li> <p>Good PC skills and proficiency with standard office and communication tools. </p> </li> </ul> <ul> <li> <p>Ability to navigate customer platforms confidently and troubleshoot common user or system issues. </p> </li> </ul> <ul> <li> <p>Ability to learn and apply product, process and financial-market information accurately in customer interactions. </p> </li> </ul> <p>Core Skills &amp; Behaviours </p> <ul> <li> <p>Strong verbal and written communication skills with the ability to adapt style to different customers, situations, and cultural contexts. </p> </li> </ul> <ul> <li> <p>Customer-focused approach with good relationship-building, soft-selling and interpersonal skills. </p> </li> </ul> <ul> <li> <p>Strong problem-solving skills with sound judgement on issue ownership, resolution and escalation. </p> </li> </ul> <ul> <li> <p>Ability to multitask, prioritise competing demands, and maintain quality in a fast-paced environment. </p> </li> </ul> <ul> <li> <p>Good attention to detail and accuracy in customer communication, case notes, and system updates. </p> </li> </ul> <ul> <li> <p>A collaborative, adaptable, and accountable approach with a focus on team and customer outcomes. </p> </li> </ul> <p>Desirable: </p> <ul> <li> <p>Experience within financial services, fintech, forex/FX, brokerage, payments or another regulated customer environment. </p> </li> </ul> <ul> <li> <p>Working knowledge of financial markets, FX products, account types, and basic trading terminology. </p> </li> </ul> <ul> <li> <p>Experience with value-based selling, retention, upselling, or cross-selling in a service environment. </p> </li> </ul> <ul> <li> <p>Experience supporting customers across multiple markets, languages, or cultures.</p></li></ul><p><strong>Desired Candidate Profile</strong></p>Qualifications <div> <p>KEY SKILLS AND EXPERIENCE </p> <p>Essential: </p> <p>Education &amp; Experience </p> <ul> <li> <p>1.5-3 years of relevant experience in customer service, contact-centre support, client services, or a comparable customer-facing role. </p> </li> </ul> <ul> <li> <p>Fluency in English and the designated client language for the role Hindi, both spoken and written. </p> </li> </ul> <ul> <li> <p>Demonstrated experience managing customer enquiries independently across one or more service channels. </p> </li> </ul> <ul> <li> <p>Working knowledge of customer-service processes, escalation handling, and the importance of accurate customer records. </p> </li> </ul> <p>Technical Skills </p> <ul> <li> <p>Confident use of CRM (Creatio, ZenDesk etc.), ticketing, live-chat or comparable customer-support systems. </p> </li> </ul> <ul> <li> <p>Good PC skills and proficiency with standard office and communication tools. </p> </li> </ul> <ul> <li> <p>Ability to navigate customer platforms confidently and troubleshoot common user or system issues. </p> </li> </ul> <ul> <li> <p>Ability to learn and apply product, process and financial-market information accurately in customer interactions. </p> </li> </ul> <p>Core Skills &amp; Behaviours </p> <ul> <li> <p>Strong verbal and written communication skills with the ability to adapt style to different customers, situations, and cultural contexts. </p> </li> </ul> <ul> <li> <p>Customer-focused approach with good relationship-building, soft-selling and interpersonal skills. </p> </li> </ul> <ul> <li> <p>Strong problem-solving skills with sound judgement on issue ownership, resolution and escalation. </p> </li> </ul> <ul> <li> <p>Ability to multitask, prioritise competing demands, and maintain quality in a fast-paced environment. </p> </li> </ul> <ul> <li> <p>Good attention to detail and accuracy in customer communication, case notes, and system updates. </p> </li> </ul> <ul> <li> <p>A collaborative, adaptable, and accountable approach with a focus on team and customer outcomes. </p> </li> </ul> <p>Desirable: </p> <ul> <li> <p>Experience within financial services, fintech, forex/FX, brokerage, payments or another regulated customer environment. </p> </li> </ul> <ul> <li> <p>Working knowledge of financial markets, FX products, account types, and basic trading terminology. </p> </li> </ul> <ul> <li> <p>Experience with value-based selling, retention, upselling, or cross-selling in a service environment. </p> </li> </ul> <ul> <li> <p>Experience supporting customers across multiple markets, languages, or cultures. </p></li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Description</b>Overview<p>Responsible for inspecting and verifying mechanical installations for mission-critical Data Centre construction projects across the UAE, Saudi Arabia and Qatar. The role ensures that HVAC, chilled water, plumbing, drainage, piping and fire protection systems are installed, tested and commissioned in accordance with approved drawings, project specifications, quality plans, safety requirements and applicable international standards. The Inspector - Mechanical works closely with contractors, engineers, QA/QC teams, HSE personnel and other stakeholders to identify and resolve non-conformances, maintain accurate inspection records and support the safe, timely and compliant delivery of high-reliability facilities.</p><br>Your role<p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Inspect the installation of HVAC systems, including air-handling units, ventilation equipment, ductwork, controls and associated components, to verify compliance with approved drawings, specifications and manufacturer requirements.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Inspect chilled water systems, including chillers, pumps, cooling towers, pipework, valves, insulation and related equipment, with particular attention to performance, redundancy and reliability requirements for mission-critical facilities.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Verify plumbing, drainage, water supply, piping and fire protection installations against approved material submittals, coordinated shop drawings, method statements and applicable codes.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conduct routine, hold-point and witness inspections in accordance with approved Inspection and Test Plans, quality procedures and project inspection schedules.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor materials, installation methods and workmanship; raise inspection observations or non-conformance reports for deviations and follow corrective actions through verification and closure.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Witness pre-commissioning, testing, flushing, pressure testing, balancing, functional performance testing and integrated commissioning activities, confirming that results meet acceptance criteria.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain accurate inspection records, checklists, test certificates, photographic evidence, punch lists and handover documentation to support QA/QC traceability and final acceptance.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Verify that mechanical activities comply with approved risk assessments, method statements, permit requirements and site safety procedures, and promptly report unsafe conditions or practices.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate with contractors, mechanical engineers, QA/QC teams, commissioning specialists, HSE personnel and other disciplines to resolve technical issues, interface constraints and non-conformances.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepare clear daily, weekly and milestone inspection reports, communicate quality trends and outstanding issues, and provide timely updates to project management and relevant stakeholders.</p><br>About you<p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Diploma or Bachelor's Degree in Mechanical Engineering, Building Services Engineering or a closely related discipline from a recognised institution.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Minimum 8 years of relevant mechanical inspection or site supervision experience on MEP, industrial, commercial or major infrastructure construction projects.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Demonstrated experience on Data Centre, mission-critical, high-availability or similarly complex facilities involving resilient mechanical systems is strongly preferred.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Sound working knowledge of HVAC, chilled water, plumbing, drainage, piping and fire protection systems, including installation practices and inspection requirements.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Good knowledge of ASHRAE, NFPA and other applicable international mechanical, fire and building-services codes, together with relevant project and local authority requirements.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Practical exposure to pre-commissioning, pressure testing, flushing, balancing, functional performance testing and integrated testing and commissioning activities.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong knowledge of QA/QC processes, Inspection and Test Plans, method statements, material approvals, non-conformance management, punch listing and handover documentation.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proficiency in Microsoft Office applications and familiarity with digital inspection, document-control, reporting or construction management platforms.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong written and verbal communication skills, with the ability to prepare clear technical reports and coordinate effectively with contractors, engineers and multidisciplinary stakeholders.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Previous experience on projects in the UAE, Saudi Arabia, Qatar or the wider GCC region is preferred, together with familiarity with regional construction practices, safety expectations and technical standards.</p><br>Rewards &amp; benefits<p>Explore the rewards and benefits that help you thrive – at every stage of your life and your career.</p><br><p>This includes:</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Tax-free salary.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Life insurance coverage.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Medical insurance.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Annual leave balance.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Company gratuity scheme.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Discretionary bonus program.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Annual flight contribution.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Transportation &amp; housing allowances.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.</p><br><p>Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.</p><br>About AtkinsRéalis<p>We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.</p><br><p><span><u>Find out more.</u></span> </p><br><p>#DCB</p><br><b>Worker Type</b>Employee<b>Job Type</b>Regular<p><span><i>At </i></span> <i><span>AtkinsRéalis</span></i><span><i>, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. &nbsp;</i></span></p><br> </div>

<p><strong>Key Responsibilities</strong></p><p>Administer and maintain Dynamics 365 Customer<br>Engagement applications (e.g., Customer Service, Sales, Field Service) and<br> Dataverse environments, including configuration, security roles, business<br> units, teams and system settings.</p><p>Administer the Power Platform, including Power<br> Apps, Power Automate, Power Pages, Power BI, Copilot Studio and connectors,<br> through the Power Platform admin center.</p><p>Design and enforce the Power Platform governance<br> framework, including environment strategy, Data Loss Prevention (DLP) policies,<br> environment provisioning, and implementation and use of the Power Platform<br> Center of Excellence (CoE) Starter Kit.</p><p>Manage user access, licensing and capacity<br> (database, file and log storage, API request limits) and optimize license usage<br> and costs.</p><p>Manage solution lifecycle and Application<br> Lifecycle Management (ALM), including managed and unmanaged solutions,<br> deployment pipelines across development, test, UAT and production environments,<br> and source control using Azure DevOps or Power Platform Pipelines.</p><p>Plan, test and apply Microsoft release wave<br> updates and platform changes, assessing their impact on company s solutions and<br> coordinating regression testing with business teams.</p><p>Monitor system health, performance, integrations<br> and scheduled processes, and troubleshoot issues with plug-ins, workflows,<br> Power Automate flows, integrations and data synchronization.</p><p>Manage integrations with other company s and<br> government systems using Dataverse APIs, Azure services (e.g., Logic Apps,<br> Service Bus, Azure Functions), custom connectors and the on-premises data<br> gateway.</p><p>Manage data import, export, migration, duplicate<br> detection, bulk data operations, and backup and restore of environments.</p><p>Implement and maintain security controls in line<br> with company s information security policies, including Microsoft Entra ID<br> integration, conditional access, role-based and field-level security, auditing,<br> data retention and protection of sensitive health data.</p><p>Handle incidents, service requests and changes<br> in line with componay s IT service management processes, and escalate issues to<br> Microsoft support and partners where needed, tracking them to resolution.</p><p>Support citizen developers and makers through<br> guidance, standards, reviews of apps and flows before production, and training.</p><p>Maintain up-to-date technical documentation,<br> including environment configurations, security models, integration details,<br> runbooks and standard operating procedures.</p><p>Generate periodic reports on platform usage,<br> license consumption, capacity, performance, incidents and governance compliance<br> for management.</p><p>Support audits and ensure compliance with<br> applicable UAE and Dubai Government regulations, including data protection and<br> healthcare data requirements.</p><p><strong>Secondary Responsibilities</strong></p><p>Support the integration of Company s Operations<br> Support Systems (OSS) tools, including IT service management (e.g., ServiceNow,<br> Jira Service Management, Ivanti), infrastructure and application monitoring<br> (e.g., Azure Monitor, Mange Engine), event management, CMDB and automation<br> platforms.</p><p>Design, build and maintain integrations using<br> APIs, webhooks, custom connectors, Power Automate and Azure integration<br> services to enable automated data exchange, such as ticket creation, status<br> updates, alert routing and asset or configuration synchronization.</p><p>Automate operational workflows between OSS tools<br> and business applications, such as incident escalation, service request<br> fulfilment, approvals and notifications, to reduce manual effort and improve<br> response times.</p><p>Build operational dashboards and reports in<br> Power BI that consolidate data from OSS tools, including incidents, alerts,<br> availability, capacity and SLA performance.</p><p>Monitor the health and reliability of OSS<br> integrations, troubleshoot failures, and maintain integration documentation,<br> data mappings and runbooks.</p><p>Ensure OSS integrations follow Company s<br> security, change management and data protection requirements, including secure<br> credential management, least-privilege access and auditing.</p><p><strong>DevOps Platform setup:</strong> set up and manage<br> the DevOps platform (e.g., Azure DevOps), including organisations, projects,<br> repositories, boards, artifacts, service connections, build agents and access<br> permissions.</p><p><strong>CI/CD pipelines:</strong> design and maintain<br> automated build-and-deploy pipelines for Dynamics 365, Power Platform and<br> related Azure components, covering solution export, source control, testing,<br> approvals and deployment across environments.</p><p><strong>Standards:</strong> set and enforce DevOps<br> standards such as branching strategy, pull request and code review rules,<br> versioning, release management and environment promotion rules.</p><p><strong>Security and quality:</strong> build security and<br> quality checks into pipelines, such as the Power Apps solution checker, code<br> analysis and Azure Key Vault for secrets, and keep deployment audit trails in<br> line with Company s change management.</p><p><strong>Support:</strong> monitor pipeline health, fix<br> build and deployment failures, and help development teams and partners adopt<br> DevOps practices.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Information Technology,<br> Computer Science or a related field.</p><p>[5 7]+ years of experience administering<br> Microsoft Dynamics 365 (CRM / Customer Engagement) and the Power Platform in an<br> enterprise environment.</p><p>Strong knowledge of Dataverse, including the<br> data model, security model, business rules, workflows and solution<br> architecture.</p><p>Hands-on experience with Power Apps (canvas and<br> model-driven), Power Automate, Power Pages and Power BI.</p><p>Experience implementing Power Platform<br> governance, DLP policies, environment strategy and the CoE Starter Kit.</p><p>Experience with ALM and DevOps practices,<br> including Azure DevOps, Power Platform Build Tools, Power Platform CLI and<br> pipelines.</p><p>The ideal candidate will have previous<br> experience in application development, with a solid understanding of the<br> software development lifecycle and the ability to extend the platform beyond<br> low-code where required.</p><p>Familiarity with API development and<br> integration, including RESTful APIs, OAuth 2.0 authentication, JSON, OpenAPI<br> (Swagger) definitions, custom connectors and Azure API Management, as well as<br> programming experience in C#/.NET and JavaScript/TypeScript (e.g., plug-ins,<br> PCF controls, Azure Functions).</p><p>Working knowledge of Microsoft Entra ID,<br> Microsoft 365 administration and Azure integration services.</p><p>Familiarity with PowerShell scripting, the<br> Dataverse Web API, FetchXML and tools such as XrmToolBox.</p><p>Experience in healthcare or government<br> environments is preferred.</p><p><strong>Preferred Certifications</strong></p><p>Microsoft Certified: Power Platform<br> Administrator (or equivalent Power Platform administration certification)</p><p>Microsoft Certified: Power Platform Functional<br> Consultant Associate (PL-200)</p><p>Microsoft Certified: Dynamics 365 Fundamentals<br> (MB-910 / MB-920)</p><p>Microsoft Certified: Power Platform Developer<br> Associate (PL-400) or Solution Architect Expert (PL-600) (advantageous)</p><p>ITIL 4 Foundation (advantageous)</p><p><strong>Key Competencies</strong></p><p>Strong analytical and troubleshooting skills</p><p>Governance mindset with attention to security<br> and compliance</p><p>Stakeholder management and ability to translate<br> business needs into platform solutions</p><p>Clear written and verbal communication in<br> English (Arabic is an advantage)</p><p>Ability to coach and support citizen developers<br> and end users</p><p>Commitment to continuous learning as the<br> Microsoft platform evolves</p>

<strong>Position Summary<br><br></strong><strong>Applications are welcome from all qualified candidates. In line with UAE regulations, Emirati candidates are encouraged to apply.<br><br></strong>New York University Abu Dhabi (NYUAD) seeks to appoint a Manager, Research Impact and Intelligence reporting to the Director for Research Institute Strategy and Public Engagement.<br><br>The Manager, Research Impact and Intelligence in the Research Institute (RI) is responsible for measuring RI-funded research impact through collecting and evaluating data on a wide variety of outcomes, including citations, patents, policy mentions, media coverage, and societal changes. The Manager is further responsible for generating strong research intelligence for the RI, by creating and leveraging validated data ecosystems to identify trends and benchmark against peers, in cultivating actionable insights which inform RI strategy.<br><br><strong>Key Responsibilities<br><br></strong>Strategy Frameworks<br><br><ul><li> Develop and improve institutional systems for tracking and evidencing research activities and achievements of RI-funded research at NYUAD </li><li> Coordinate the design, implementation, and monitoring strategies for streamlined, purposeful data collection, data management, and reporting pipeline for the Research Institute, in collaboration with any other NYUAD units with which RI data overlaps, as applicable (e.g. Research Administration Services (RAS); Institutional Research (RI), External Relations and Communications ERC); Research Translation and Entrepreneurship (RTE), Strategy and Partner Relations, etc.) <br><br></li></ul>Data and Intelligence Analysis<br><br><ul><li> Analyze and synthesize research metrics, evaluation data, translating it into research intelligence </li><li> Leverage the frameworks established internally alongside available external tools and metrics, to establish routine production of digestible visuals and highlights that can be used for reports and presentations, with the aim to support institutional decision making, or as applicable, the reporting efforts of other NYUAD units <br><br></li></ul>Reporting and Dissemination<br><br><ul><li> Lead the annual collection, validation, and deep analysis of progress/final reports for RI-funded awards </li><li> Serve as lead point of contact for all other recurring and ad hoc data requests for the RI, showcasing progress and highlights in ‘fit for purpose’ manner based on scope and audience while adhering to applicable NYUAD information security and confidentiality policies and procedures, reporting any discrepancies, institutional risks or data breaches accordingly <br><br></li></ul>Stakeholder Engagement<br><br><ul><li> Collaborate with internal teams and external partners (such as policy makers, funders, and the public) to promote research outcomes </li><li> Coordinate with RI operations team on the programmatic development for the annual RI Day event, ensuring that vision and content are strongly developed and that the event is well-promoted and communicated to relevant stakeholders </li><li> Monitor and interact with public-facing platforms of the RI and its funded awards on a regular basis, and ensure that they reflect and highlight the image of the NYUAD Research data and output, as needed </li><li> Serve as a liaison between the RI and External Relations &amp; Communications team in developing the highlight content for RI research pieces (news media; press releases; public-facing reports; etc.) <br><br></li></ul>Capacity Building<br><br><ul><li> Design and implement a training framework and resources for the RI internal stakeholders (eg: RI-funded researchers and administrators) on key NYUAD-relevant metrics tracking, reporting consistency parameters </li><li> Work closely with these groups on regular basis strategies for communicating science outputs for different audiences (eg internal; government; public; industry partners.) </li><li> Identify and develop a suitable data steward (administrator or research) embedded within each RI-funded award, and ensure each Center becomes familiar with the operational definitions for all data elements, and all of the relevant procedures and frameworks that exist in relation to the same <br><br></li></ul>Cross-functional support &amp; special projects<br><br><ul><li> Work with RI leadership team and RI operational arm on the review/renewal processes, and on any other RI special assignments, as needed <br><br></li></ul><strong>Qualifications<br><br></strong><strong>Required Education<br><br></strong><ul><li> Bachelor's Degree or equivalent in scientific field aligned to NYUAD research themes <br><br></li></ul><strong>Required Experience<br><br></strong><ul><li> 5+ years in a research-intensive environment, involving direct coordination and administrative responsibilities associated with research projects, with a proven track record of successfully managing concurrent duties and assignments. </li><li> Working knowledge of:</li><ul><li> Suite of Microsoft Office tools (Word, Excel, PowerPoint) </li><li> Data management and visualization tools (e.g.: Tableau, QlikView, Power BI) </li><li> Research reporting platforms and analytics (e.g. Pure, Scopus, Scival, Altmetric, Cayuse, Web of Science, Interfolio) </li></ul><li> Post-holder is expected to possess and actively demonstrate the following skills and abilities:</li><ul><li> Excellent problem-solving skills, attention to detail, and ability to prioritize competing tasks </li><li> Excellent verbal and written communication skills </li><li> Ability to relate professionally to people at all levels of the organization </li><li> Discernment in the treatment of information that is sensitive, privileged, or confidential, especially in cases where the classification of information is unclear </li><li> Maintain a high degree of initiative and independence of action; ability to achieve results without explicit guidance is expected, as is the ability to work quickly and efficiently, particularly during busy times and under various constraints <br></li></ul></ul><strong>Preferred Experience<br><br></strong><ul><li> Familiarity with higher education sector ranking factors and methodologies </li><li> Familiarity with general project management principles </li><li> Experience managing complex sponsored research projects involving multiple stakeholders <br><br></li></ul><strong>Additional Information<br><br></strong>NYU Abu Dhabi is a degree-granting research university with a fully integrated liberal arts and science undergraduate program in the Arts, Sciences, Social Sciences, Humanities, and Engineering. NYU Abu Dhabi, NYU New York, and NYU Shanghai, form the backbone of NYU’s global network university, an interconnected network of portal campuses and academic centers across six continents that enable seamless international mobility of students and faculty in their pursuit of academic and scholarly activity. This global university represents a transformative shift in higher education, one in which the intellectual and creative endeavors of academia are shaped and examined through an international and multicultural perspective. As a major intellectual hub at the crossroads of the Arab world, NYUAD serves as a center for scholarly thought, advanced research, knowledge creation, and sharing, through its academic, research, and creative activities.

<strong>Job Description<br><br></strong>A Painter &amp; Polisher at Waldorf Astoria Dubai International Financial Centre is responsible for maintaining the appearance, condition and finish of the hotel’s interior and exterior surfaces, furniture, fixtures, and equipment. The role plays an important part in maintaining the property to the high standards expected of a luxury Forbes Five-Star hotel and ensuring an exceptional environment for our guests and Team Members.<br><br><strong>Responsibilities<br><br></strong><strong>What will I be doing?<br><br></strong><strong>Required<br><br></strong>A Painter &amp; Polisher is responsible for carrying out painting, polishing, varnishing, surface preparation, touch-up, and minor decorative repair works throughout the hotel. The role ensures that guest rooms, suites, public areas, meeting spaces, back-of-house areas, furniture, fixtures, and other hotel assets are maintained to the required aesthetic and quality standards. Specifically, you will be responsible for:<br><br><ul><li> Carry out painting, touch-up, varnishing and polishing works throughout the hotel, including guest rooms, suites, public areas, meeting rooms, back-of-house areas, furniture, fixtures and equipment.</li><li> Prepare surfaces by cleaning, sanding, scraping, filling and repairing minor imperfections prior to painting or finishing.</li><li> Mix and match paints and finishing materials to maintain consistency with approved property colour schemes and specifications.</li><li> Apply paints, varnishes, stains and other finishing materials using brushes, rollers, spray guns and other appropriate equipment.</li><li> Perform polishing and refinishing works on wooden furniture, doors, frames, fixtures and other applicable surfaces.</li><li> Carry out minor repairs to painted and finished surfaces, including scratches, chips, cracks, dents and other visible defects.</li><li> Inspect assigned areas and identify painting, polishing and finishing requirements, reporting significant defects to the Engineering Supervisor / Engineering Manager.</li><li> Support preventive maintenance activities across guest rooms, public areas, meeting rooms and back-of-house areas.</li><li> Respond promptly to maintenance requests and complete assigned painting and polishing works within the required timeframe.</li><li> Maintain a consistently high standard of workmanship, cleanliness and presentation across all completed works.</li><li> Protect furniture, fixtures, flooring, equipment and other surfaces while carrying out painting, polishing and maintenance activities.</li><li> Follow all Health &amp; Safety procedures and use appropriate personal protective equipment when handling paints, chemicals, solvents and related materials.</li><li> Handle, store and dispose of paints, chemicals and other materials in accordance with hotel procedures and safety requirements.</li><li> Keep tools, equipment and work areas clean, organised, safe and in good working condition.</li><li> Assist with Engineering projects, renovations, refurbishments and other departmental initiatives as required.</li><li> Coordinate with Engineering colleagues and other hotel departments to minimise disruption to hotel operations and the guest experience.</li><li> Maintain a professional and courteous approach when carrying out works in guest-facing areas and interact appropriately with guests when required.</li><li> Respond to and assist in building, equipment or systems emergency situations involving the Engineering and Maintenance department, as required.</li><li> Maintain effective communication with colleagues and internal customers regarding maintenance requirements and the progress of assigned works.</li><li> Contribute to the achievement of Engineering departmental objectives and the maintenance of the property in line with Waldorf Astoria and Forbes Five-Star standards.</li><li> Perform any other duties and responsibilities as assigned by the Engineering Leaders.<br><br></li></ul><strong>Qualifications<br><br></strong><strong>What are we looking for?<br><br></strong><strong>Skills<br><br></strong>A Painter &amp; polisher at Waldorf Astoria Dubai International Financial Centre is always working on behalf of our guests and with other Team Members to ensure the smooth and efficient operation of the property. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<br><br><ul><li> Diploma or relevant qualification in Engineering or a related technical field</li><li> Previous experience in a similar Multi-Skilled Technician or Engineering role within a luxury hotel environment</li><li> Previous experience in property management or building maintenance</li><li> Positive attitude and a proactive approach to work</li><li> Good communication skills, both verbal and written</li><li> Strong commitment to delivering high levels of service</li><li> Excellent grooming and professional standards</li><li> Flexible and adaptable approach, with the ability to respond effectively to a range of different work situations</li><li> Ability to work independently as well as collaboratively within a team</li><li> Strong attention to detail and commitment to maintaining high standards of safety, quality, and service<br><br></li></ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<br><br><ul><li> Previous experience within a luxury or Forbes Five-Star hotel environment<br><br></li></ul><strong>What will it be like to work for Waldorf Astoria Hotels &amp; Resorts?<br><br></strong>Waldorf Astoria provides guests the exceptional environment and the personalised attention of True Waldorf Service that creates a singular experience. If you understand the value of personalised attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for!<br><br><strong>About Us<br><br></strong><strong>Join an Award-Winning Workplace Culture<br><br></strong>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

<p>Our Infrastructure & Utilities Main Contractor client has a new requirement for a well experienced LEEA Certified Appointed Person Lifting Operations (APLO) to join their team in Dubai, UAE to work on a new Data Centre and Infrastructure project. Successful candidates will have a proven background as an APLO on large scale new build projects working with tower, mobile and crawler cranes and have worked with recognised main contractors in the UAE previously. Valid LEEA certification as lifting supervisor is mandatory This role is available for immediate joining and is hiring as an initial 6 month contract position, outsourced through J10 Consulting. Key Responsibilities: The Appointed Person for Lifting Operations is the competent person formally designated by the employer to plan, organize, technically assess and control lifting operations. The role is responsible for developing and approving suitable lifting plans, selecting appropriate cranes and lifting accessories, establishing the safe system of work and confirming that risks are reduced to an acceptable level before execution. The Appointed Person shall exercise independent technical judgement and has authority to reject, suspend or redesign any lifting operation that cannot be performed safely or within approved limits. Plan and control routine, non-routine, critical, complex, tandem and engineered lifts within the limits of verified competence and company authorization. Provide technical leadership to Lifting Supervisors, crane operators, riggers, slinger/signallers, banksmen, engineers, equipment suppliers and construction teams. Assess mobile cranes, crawler cranes, tower cranes and other lifting appliances applicable to the project, subject to the individual’s demonstrated competence. Cover civil, MEP, utility, substation, equipment installation, loading/unloading and material-handling activities across assigned project sites. Escalate lifts requiring specialist engineering beyond personal competence to a qualified lifting engineer, crane manufacturer or other authorized specialist. Lift Assessment, Categorization and Planning - Review the lifting requirement, load characteristics, verified weight, dimensions, centre of gravity, lifting points, structural integrity, orientation, travel path and final landing arrangement. Classify each lift according to the approved company or client lifting procedure and determine the required planning, review and approval level. Prepare or technically approve task-specific lifting plans, drawings, sketches, calculations, lift studies and method statements appropriate to the lift category. Select a suitable crane or lifting appliance based on configuration, working radius, boom or jib length, duty, capacity, load chart, reeving, counterweight, outrigger position and applicable derating. Determine suitable lifting accessories, hitch arrangements, sling angles, load distribution, spreader beams, lifting beams, shackles and connection points. Define the sequence of operations, hold points, trial lift requirements, communication method, exclusion zones, tag-line use, landing controls and emergency arrangements. Ensure simultaneous operations, adjacent cranes, restricted clearances, public interface, traffic and other workface conflicts are identified and controlled. Assess access routes, crane standing locations, set-up area, operating envelope, tail swing, boom clearance and load travel path. Confirm ground conditions and allowable bearing capacity are suitable for calculated crane reactions and planned outrigger or track loading. Specify crane mats, spreader plates, engineered platforms or ground-improvement measures where required, supported by competent engineering input. Identify underground services, basements, culverts, voids, excavations, slopes, overhead lines, structures and other constraints affecting stability or clearance. Confirm wind limits, visibility requirements, lighting conditions and other environmental restrictions using manufacturer data and project controls. Arrange site verification before the lift and require reassessment whenever conditions differ from the planning assumptions. Define the lifting team structure and minimum competency required for the Lifting Supervisor, crane operator, rigger, slinger/signaller, banksman and other specialist personnel. Verify that personnel certificates, authorizations and experience are valid, relevant to the equipment and suitable for the planned operation. Confirm cranes, lifting appliances and accessories possess valid inspection, testing and certification acceptable to the authority, client and project jurisdiction. Review crane load charts, manufacturer manuals, configuration records, inspection reports, maintenance status and safety-device requirements. Ensure lifting accessories are traceable, compatible, correctly rated and included in the lifting arrangement without exceeding working load limits. Establish the required lifting documentation pack and record-retention requirements, including plans, calculations, permits, certificates, checklists, briefings and close-out records. Conduct an independent technical review proportionate to the lift risk and obtain specialist or engineering review where required. Approve lifting plans only when planning assumptions, calculations, equipment, personnel, site conditions and control measures have been adequately verified. Communicate the approved plan to the Lifting Supervisor and relevant project personnel and ensure the plan is understood before execution. Define which changes require the lift to stop and be returned for reassessment. No unapproved deviation from crane configuration, radius, rigging, load, ground condition, sequence or environmental limits is permitted. Revise, reissue and reapprove lifting documentation when material changes occur, maintaining clear version and document control. Attend or delegate appropriate technical presence for critical or higher-risk lifts, without transferring accountability for the adequacy of the approved plan</p><p>Appointed Person Experience: Valid LEEA Appointed Person / Crane Appointed Person qualification from a recognized LEEA training provider. (4-5 days training) 3-year Mechanical Engineering Diploma or equivalent Minimum 7 years of progressive lifting and rigging experience, including at least 5 years preparing or approving lifting plans for construction, utilities, infrastructure, industrial or substation projects as Appointed person. UAE experience is strongly preferred. Demonstrated ability to interpret crane load charts and manufacturer data; determine configurations and capacities; assess radius, duty and derating; select rigging; calculate load distribution and sling forces; evaluate ground-bearing requirements; and plan critical or complex lifts. Familiarity with the UAE safety regulations related to lifting operations. In-depth knowledge of lifting equipment, rigging techniques, and lifting procedures. Strong understanding of safety regulations, risk assessment processes, and compliance. Leadership skills with the ability to supervise, train, and motivate a team. Excellent communication skills and the ability to coordinate with different stakeholders. Strong problem-solving skills and attention to detail.</p>

<p>Our Infrastructure & Utilities Main Contractor client has a new requirement for a well experienced LEEA Certified Appointed Person Lifting Operations (APLO) to join their team in Dubai, UAE to work on a new Data Centre and Infrastructure project. Successful candidates will have a proven background as an APLO on large scale new build projects working with tower, mobile and crawler cranes and have worked with recognised main contractors in the UAE previously. Valid LEEA certification as lifting supervisor is mandatory</p><p><br></p><p>This role is available for immediate joining and is hiring as an initial 6 month contract position, outsourced through J10 Consulting.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>The Appointed Person for Lifting Operations is the competent person formally designated by the employer to plan, organize, technically assess and control lifting operations. The role is responsible for developing and approving suitable lifting plans, selecting appropriate cranes and lifting accessories, establishing the safe system of work and confirming that risks are reduced to an acceptable level before execution. The Appointed Person shall exercise independent technical judgement and has authority to reject, suspend or redesign any lifting operation that cannot be performed safely or within approved limits.</p><ul><li><p>Plan and control routine, non-routine, critical, complex, tandem and engineered lifts within the limits of verified competence and company authorization.</p></li><li><p>Provide technical leadership to Lifting Supervisors, crane operators, riggers, slinger/signallers, banksmen, engineers, equipment suppliers and construction teams.</p></li><li><p>Assess mobile cranes, crawler cranes, tower cranes and other lifting appliances applicable to the project, subject to the individual’s demonstrated competence.</p></li><li><p>Cover civil, MEP, utility, substation, equipment installation, loading/unloading and material-handling activities across assigned project sites.</p></li><li><p>Escalate lifts requiring specialist engineering beyond personal competence to a qualified lifting engineer, crane manufacturer or other authorized specialist.</p></li><li><p>Lift Assessment, Categorization and Planning - Review the lifting requirement, load characteristics, verified weight, dimensions, centre of gravity, lifting points, structural integrity, orientation, travel path and final landing arrangement.</p></li><li><p>Classify each lift according to the approved company or client lifting procedure and determine the required planning, review and approval level.</p></li><li><p>Prepare or technically approve task-specific lifting plans, drawings, sketches, calculations, lift studies and method statements appropriate to the lift category.</p></li><li><p>Select a suitable crane or lifting appliance based on configuration, working radius, boom or jib length, duty, capacity, load chart, reeving, counterweight, outrigger position and applicable derating.</p></li><li><p>Determine suitable lifting accessories, hitch arrangements, sling angles, load distribution, spreader beams, lifting beams, shackles and connection points.</p></li><li><p>Define the sequence of operations, hold points, trial lift requirements, communication method, exclusion zones, tag-line use, landing controls and emergency arrangements.</p></li><li><p>Ensure simultaneous operations, adjacent cranes, restricted clearances, public interface, traffic and other workface conflicts are identified and controlled.</p></li><li><p>Assess access routes, crane standing locations, set-up area, operating envelope, tail swing, boom clearance and load travel path.</p></li><li><p>Confirm ground conditions and allowable bearing capacity are suitable for calculated crane reactions and planned outrigger or track loading.</p></li><li><p>Specify crane mats, spreader plates, engineered platforms or ground-improvement measures where required, supported by competent engineering input.</p></li><li><p>Identify underground services, basements, culverts, voids, excavations, slopes, overhead lines, structures and other constraints affecting stability or clearance.</p></li><li><p>Confirm wind limits, visibility requirements, lighting conditions and other environmental restrictions using manufacturer data and project controls.</p></li><li><p>Arrange site verification before the lift and require reassessment whenever conditions differ from the planning assumptions.</p></li><li><p>Define the lifting team structure and minimum competency required for the Lifting Supervisor, crane operator, rigger, slinger/signaller, banksman and other specialist personnel.</p></li><li><p>Verify that personnel certificates, authorizations and experience are valid, relevant to the equipment and suitable for the planned operation.</p></li><li><p>Confirm cranes, lifting appliances and accessories possess valid inspection, testing and certification acceptable to the authority, client and project jurisdiction.</p></li><li><p>Review crane load charts, manufacturer manuals, configuration records, inspection reports, maintenance status and safety-device requirements.</p></li><li><p>Ensure lifting accessories are traceable, compatible, correctly rated and included in the lifting arrangement without exceeding working load limits.</p></li><li><p>Establish the required lifting documentation pack and record-retention requirements, including plans, calculations, permits, certificates, checklists, briefings and close-out records.</p></li><li><p>Conduct an independent technical review proportionate to the lift risk and obtain specialist or engineering review where required.</p></li><li><p>Approve lifting plans only when planning assumptions, calculations, equipment, personnel, site conditions and control measures have been adequately verified.</p></li><li><p>Communicate the approved plan to the Lifting Supervisor and relevant project personnel and ensure the plan is understood before execution.</p></li><li><p>Define which changes require the lift to stop and be returned for reassessment. No unapproved deviation from crane configuration, radius, rigging, load, ground condition, sequence or environmental limits is permitted.</p></li><li><p>Revise, reissue and reapprove lifting documentation when material changes occur, maintaining clear version and document control.</p></li><li><p>Attend or delegate appropriate technical presence for critical or higher-risk lifts, without transferring accountability for the adequacy of the approved plan</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Appointed Person Experience:</strong></p><ul><li><p>Valid LEEA Appointed Person / Crane Appointed Person qualification from a recognized LEEA training provider. (4-5 days training)</p></li><li><p>3-year Mechanical Engineering Diploma or equivalent</p></li><li><p>Minimum 7 years of progressive lifting and rigging experience, including at least 5 years preparing or approving lifting plans for construction, utilities, infrastructure, industrial or substation projects as Appointed person.</p></li><li><p>UAE experience is strongly preferred.</p></li><li><p>Demonstrated ability to interpret crane load charts and manufacturer data; determine configurations and capacities; assess radius, duty and derating; select rigging; calculate load distribution and sling forces; evaluate ground-bearing requirements; and plan critical or complex lifts.</p></li><li><p>Familiarity with the UAE safety regulations related to lifting operations.</p></li><li><p>In-depth knowledge of lifting equipment, rigging techniques, and lifting procedures.</p></li><li><p>Strong understanding of safety regulations, risk assessment processes, and compliance.</p></li><li><p>Leadership skills with the ability to supervise, train, and motivate a team.</p></li><li><p>Excellent communication skills and the ability to coordinate with different stakeholders.</p></li><li><p>Strong problem-solving skills and attention to detail</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>NYU Abu Dhabi, in partnership with NYU Stern, invites applications for a tenured or tenure-track position at the rank of Associate or Full Professor in Management for the Stern School of Business at NYU Abu Dhabi (Stern at NYUAD). </p><br><br> <p>We are seeking proven research scholars in any core area of management, including Strategy, Organizational Behavior, and Organizational Theory. Candidates should have an established record of publication in top-tier journals and should be positioned to mentor junior faculty and serve as a senior research presence within a growing department. Applicants without a substantial record of publication in leading journals will not be considered.</p><br><br> <p><em>Stern at NYUAD </em>offers world-class compensation and benefits packages, and a competitive teaching load.</p><br><br> <p><strong>About <em>Stern at NYUAD</em></strong></p><br><br> <p>In 2023, NYU Abu Dhabi and NYU Stern entered into an agreement to create the Stern School of Business at NYU Abu Dhabi (Stern at NYUAD), an extension of NYU Stern in the emirate of Abu Dhabi. Stern at NYUAD will leverage NYU Stern’s leadership in business education and research, and NYU Abu Dhabi’s established academic excellence and local expertise, to offer world-class business programming in the heart of the UAE that will reach all business centers of the world.</p><br><br> <p><strong> About NYU Stern</strong></p><br><br> <p>NYU Stern School of Business was established in 1900 as one of the first business schools in the United States. Located in Greenwich Village and deeply connected with the dynamic global business city for which it is named, NYU Stern is one of the world’s premier management education schools and research centers. It has an internationally diverse faculty and student body, a broad portfolio of programs at the graduate, undergraduate, and executive levels, and a welcoming community that inspires its members to embrace and lead change in a rapidly transforming world. NYU Stern Center for Sustainable Business manages a specialization and concentration in sustainable business for undergraduates and graduates, as well as executives and will be a resource to NYU Abu Dhabi. </p><br><br> <p><strong>About NYU Abu Dhabi</strong></p><br><br> <p>https://nyuad.nyu.edu/en/<br>NYU Abu Dhabi is the first comprehensive liberal arts and research campus in the Middle East to be operated abroad by a major American research university. Times Higher Education ranks NYU among the top 30 universities in the world, making NYU Abu Dhabi the highest-ranked university in the UAE and MENA region. NYU Abu Dhabi has integrated a highly selective undergraduate curriculum across the disciplines with a world center for advanced research and scholarship. The university enables its students in the sciences, engineering, social sciences, humanities, and arts to succeed in an increasingly interdependent world and advance cooperation and progress on humanity’s shared challenges. NYU Abu Dhabi’s high-achieving students have come from over 120 countries and speak over 100 languages. Together, NYU's campuses in New York, Abu Dhabi, and Shanghai form the backbone of a unique global university, giving faculty and students opportunities to experience varied learning environments and immersion in other cultures at one or more of the numerous study-abroad sites NYU maintains on six continents.</p><br><br> <p>NYUAD is committed to upholding a culture of non-discrimination, anti-harassment, dignity, and mutual respect; providing equal access and opportunity; and fostering academic excellence in learning, research, and teaching.Students are drawn from among the world’s best. They are bright, intellectually passionate, and committed to building a campus environment anchored in mutual respect, understanding, and care. The NYUAD undergraduate student body has garnered an impressive record of scholarships, graduate-school admissions, and other global honors. Graduate education is an area of growth for the University; the current graduate student population of over 100 students is expected to expand in the next decade as doctoral programs are developed. </p><br><br> <p><strong>Working for NYUAD</strong></p><br><br> <br> <p>At NYUAD, we recognize that Abu Dhabi is more than where you work; it’s your home. In order for faculty/academic staff to thrive, we offer a comprehensive benefits package. This starts with a generous relocation allowance; educational assistance for your dependents; access to health and wellness services; and more. NYUAD is committed to faculty/academic staff success throughout the academic trajectory, providing support for ambitious and world-class research projects and innovative, interactive teaching approaches. Support for dual-career families is a priority. Visit our website for more information on benefits for you and your dependents.</p><br><br>Qualifications<p>This position requires:</p><br><br> <ul> <li> <p>A Ph.D. degree in Management-related fields, including, but not limited to, Psychology, Leadership, Organizational Behavior, Organizational Theory, Economics, and Strategy</p><br><br> </li> <li> <p>A demonstrated record of publication in top-tier journals</p><br><br> </li> <li> <p>Demonstrated excellence in graduate or MBA-level teaching.</p><br><br> </li> <li> <p>Evidence of, or clear potential for, mentoring junior faculty and contributing to departmental research leadership.</p><br><br> </li> </ul> <br> <p>Candidates without a top-tier publication record, or who are within the first years of their first academic appointment, are asked not to apply to this posting.</p><br><br>Application Instructions<p>To apply for this position, please submit the following items via Interfolio:</p><br><br> <ul> <li> <p>Curriculum Vitae (CV), including a full publication list</p><br><br> </li> <li> <p>Cover Letter</p><br><br> </li> <li> <p>Recent teaching evaluations (if available)</p><br><br> </li> <li> <p>Three (3) representative publications, including at least one from a top-tier management, psychology or economics journal.</p><br><br> </li> </ul> <br> <p>Applications received before Nov 2, 2026 will receive full consideration. For questions about this position, please email faculty.affairs@sternad.nyu.edu.</p><br><br> <p>NYUAD is an equal-opportunity employer. We welcome applications from all qualified candidates and seek individuals who will contribute to the excellence and vibrancy of our academic community.<br>Applications are welcome from all qualified candidates. In line with UAE regulations, Emirati candidates are encouraged to apply.</p><br><br> <p><strong>Join NYU Abu Dhabi, an exceptional place for exceptional people.</strong><br>NYUAD values belonging and respect; such principles are fundamental to the university’s commitment to excellence. NYUAD is an equal-opportunity employer. We welcome applications from all qualified candidates and seek individuals who will contribute to our vibrant, multidisciplinary research and teaching community. Multidisciplinary research and exceptional teaching in a global campus community are hallmarks of the University’s mission.<br>@WorkAtNYUAD</p><br><br><br> </div>

<strong>Job Description<br><br></strong>An Assistant Executive Housekeeper at Waldorf Astoria Dubai International Financial Centre, a Forbes Five-Star luxury hotel, plays a key leadership role in delivering exceptional housekeeping operations that reflect the hotel's commitment to luxury, elegance, and impeccable presentation. This role supports the Executive Housekeeper in fostering operational excellence, developing high-performing teams, and creating memorable guest experiences through the highest standards of cleanliness and service.<br><br><strong>Responsibilities<br><br></strong><strong>What will I be doing?<br><br></strong>As an Assistant Executive Housekeeper, you will support the Executive Housekeeper in the leadership and daily management of the Housekeeping department, ensuring operational excellence, effective team performance, and the consistent delivery of exceptional cleanliness, presentation, and service standards across guest rooms, public areas, and hotel facilities. Working collaboratively with all hotel departments, you will contribute to achieving guest satisfaction, maintaining Waldorf Astoria and Forbes Five-Star standards, and driving continuous improvement initiatives. Specifically, you will be responsible for<br><br><ul><li> Assist the Executive Housekeeper in leading the Housekeeping operation to consistently deliver exceptional standards of cleanliness, presentation, guest satisfaction, and service excellence across guest rooms, public areas, offices, and meeting spaces, in alignment with hotel policies, brand standards, and regulatory requirements.</li><li> Plan, coordinate, delegate, and oversee daily, weekly, monthly, quarterly, and annual Housekeeping activities to optimize operational efficiency, productivity, resource utilization, and service consistency.</li><li> Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure full compliance with Waldorf Astoria brand standards, Forbes Five-Star expectations, quality assurance guidelines, and departmental operating procedures.</li><li> Support the implementation and administration of departmental systems, policies, procedures, operational reports, planning processes, and continuous improvement initiatives to enhance overall departmental performance.</li><li> Lead, coach, and develop Housekeeping Supervisors and operational Team Members through effective communication, performance management, recognition, feedback, and engagement initiatives.</li><li> Maintain the departmental training calendar in partnership with the Departmental Trainer, facilitate training programs, and ensure accurate documentation of training records, competencies, and colleague development activities.</li><li> Ensure all Team Members are fully trained and consistently demonstrate Waldorf Astoria service standards, Forbes Five-Star requirements, luxury hospitality behaviors, and operational excellence.</li><li> Monitor and ensure the safe handling, storage, and usage of cleaning chemicals, equipment, and supplies in accordance with health, safety, hygiene, environmental, and hazardous materials regulations.</li><li> Support effective inventory management, linen control, guest amenities management, and departmental cost control measures while maintaining operational standards and achieving budgetary objectives.</li><li> Collaborate closely with Engineering, Front Office, and other hotel departments to ensure timely resolution of maintenance concerns, room defects, and operational matters impacting guest satisfaction.</li><li> Analyze guest feedback, quality assurance reports, and operational performance results to identify opportunities for improvement and implement appropriate corrective and preventive actions.</li><li> Support VIP arrivals, special guest requirements, departmental projects, and operational initiatives to ensure personalized service delivery and exceptional guest experiences.</li><li> Promote and maintain a positive, inclusive, and collaborative working environment that reflects Waldorf Astoria values, Hilton culture, and a commitment to colleague engagement and service excellence.</li><li> Champion Forbes Five-Star standards, quality assurance practices, and continuous improvement initiatives across all areas of Housekeeping operations to consistently elevate guest experiences.<br><br></li></ul><strong>Qualifications<br><br></strong><strong>What are we looking for? <br><br></strong><strong>Skills<br><br></strong>An Assistant Executive Housekeeper serving Waldorf Astoria Dubai International Financial Centre is always working on behalf of our Guests and collaborating with Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<br><br><ul><li> Current experience as an Assistant Executive Housekeeper or in a similar leadership role within a luxury hotel.</li><li> Strong knowledge and practical experience of Forbes Five-Star standards.</li><li> Extensive knowledge of housekeeping operations, sanitation practices, cleaning chemicals, and health and safety regulations.</li><li> Sound understanding of inventory management, budgeting, and cost control principles.</li><li> Proven leadership and people management skills with the ability to coach, develop, and motivate Team Members.</li><li> Excellent organisational skills with the ability to coordinate multiple priorities and collaborate effectively across departments.</li><li> Strong communication and interpersonal skills with the ability to build positive relationships with Team Members, suppliers, and contractors.</li><li> Proficiency in property management systems and Microsoft Office applications.</li><li> Good analytical and numerical skills with the ability to interpret operational reports and performance data.<br><br></li></ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<br><br><ul><li> Previous experience within the luxury hospitality sector in the UAE.<br><br></li></ul><strong>What will it be like to work for Waldorf Astoria Hotels &amp; Resorts?<br><br></strong>Waldorf Astoria provides guests the exceptional environment and the personalised attention of True Waldorf Service that creates a singular experience. If you understand the value of personalised attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for!<br><br><strong>About Us<br><br></strong><strong>Join an Award-Winning Workplace Culture<br><br></strong>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Leads the construction of data centers by colocation providers, ensuring projects are completed on time, within budget, and to the highest quality standards. Creates, reviews, and maintains documentation, including design review, commissioning, and problem-solving papers. Implements and oversees quality control processes to ensure all construction activities meet design specifications and industry standards. Conducts detailed site walks and leads the startup and commissioning phases of major data center projects. Identifies gaps in risk identification and mitigation and develops tailored solutions to address these gaps. Serves as the primary point of contact between the company and colocation providers. Selects, negotiates, and manages contracts with external vendors, contractors, and suppliers, ensuring contract compliance and performance and construction activities align with the approved design plans and specifications. Oversees the installation of power, cooling, networking, and structured cabling systems.<br><p>Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.</p><br><p>True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.</p><br><p>We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing <u>accommodation-request_mb@oracle.com</u> or by calling 1-888-404-2494 in the United States.</p><br><p>Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.</p><br><br>Responsibilities:<br><p><span><span><strong>Key Responsibilities</strong></span></span><br><span><span><strong>Construction Project Management-Project Planning and Execution:</strong></span></span><br><span><span>-Leads the construction of data centers by colocation providers, ensuring projects are completed on time, within budget, and to the highest quality standards.</span></span><br><span><span>-Develops and maintains detailed project schedules, coordinating with colocation providers to ensure timely milestone delivery across multiple projects.</span></span><br><span><span>-Creates and manages project budgets, optimizing resource allocation to ensure cost-effective project execution.</span></span><br><span><span>-Creates, reviews, and maintains documentation, including design review, commissioning, and problem-solving papers, ensuring standards are upheld, documents are managed effectively, and materials are suitable for their intended purpose.</span></span><br><span><span><strong>Construction Project Management-Project Integration and Quality Assurance:</strong></span></span><br><span><span>-Implements and oversees quality control processes to ensure all construction activities meet design specifications and industry standards.</span></span><br><span><span>-Collaborates actively in the coordination and integration of tenant fit out projects, ensuring alignment between different phases of design, construction, and commissioning.</span></span><br><span><span>-Conducts detailed site walks to monitor schedule, coordination, and quality throughout the life of the project.</span></span><br><span><span>-Leads the startup and commissioning phases of major data center projects, ensuring that all systems are operational and meet design specifications.</span></span><br><span><span><strong>Risk and Problem Management:</strong></span></span><br><span><span>-Evaluates the risk profiles associated with timely project delivery for multiple projects.</span></span><br><span><span>-Identifies gaps in risk identification and mitigation and develops tailored solutions to address these gaps.</span></span><br><span><span>-Develops and implements mitigation strategies for major construction project risks to ensure project success.</span></span><br><span><span><strong>Stakeholder and Vendor Management:</strong></span></span><br><span><span>-Serves as the primary point of contact between the company and colocation providers, facilitating clear and effective communication, and resolving routine issues independently.</span></span><br><span><span>-Develops and maintains key relationships to effectively support internal and external stakeholders, identifying opportunities for process improvements.</span></span><br><span><span>-Selects, negotiates, and manages contracts with external vendors, contractors, and suppliers, ensuring contract compliance and performance.</span></span><br><span><span><strong>Design Coordination and Improvement:</strong></span></span><br><span><span>-Collaborates with design teams to ensure that construction activities align with the approved design plans and specifications, addressing routine design issues independently.</span></span><br><span><span>-Provides comprehensive colocation provider evaluation input for continuous improvement and identifies opportunities for process enhancements.</span></span><br><span><span>-Oversees the installation of power, cooling, networking, and structured cabling systems, ensuring adherence to quality standards.</span></span><br><span><span><strong>Core Responsibilities</strong></span></span><br><span><span><strong>Planning &amp; Execution:</strong></span></span><br><span><span>-Manages and coordinates moderately complex tasks, monitoring timelines and deliverables to ensure timely completion and adherence to requirements for a moderately-sized project or initiative. Efficiently delegates, monitors, and prioritizes work across multiple projects, providing technical oversight and adjusting plans to address shifts in resources or timelines.</span></span><br><span><span><strong>Collaboration &amp; Partnership:</strong></span></span><br><span><span>-Collaborates across the organization to align on expectations and achieve shared objectives. Leverages understanding of business leaders, stakeholders, and/or customers to ensure proposed solutions meet their needs. Supports inclusivity by actively seeking and listening to diverse perspectives, ensuring others feel heard and respected.</span></span><br><span><span><strong>Problem Solving:</strong></span></span><br><span><span>-Identifies and addresses moderately complex issues by analyzing a wide range of data and/or information to identify solutions in accordance with standard practices. Proactively escalates unresolved or critical issues with a thorough assessment and suggests potential solutions. Reviews, contributes to, and documents problem solving strategies.</span></span><br><span><span><strong>Continuous Learning:</strong></span></span><br><span><span>-Pursues learning opportunities to expand knowledge and skills and/or tools in new areas and stays abreast of the latest industry trends and best practices. Proactively seeks and leverages ongoing feedback and training to improve skills. Coaches and mentors junior team members, fostering continuous learning and knowledge sharing within and across teams.</span></span><br><span><span><strong>Continuous Improvement:</strong></span></span><br><span><span>-Develops ideas, recommends updates, and/or collaborates on the implementation of process improvements to increase the efficiency and effectiveness of processes, protocols, and workflows across teams, and evaluates the impact on key stakeholders. Solicits feedback from others on ideas for alternative approaches and methods for continued improvement.</span></span><br><span><span><strong>Performance and Development:</strong></span></span><br><span><span>-Contributes to the talent development pipeline by participating in candidate interviews, assessing candidates, and providing hiring recommendations.</span></span></p><br><br> </div>

Company Description An UAE-based technology and software solution provider with over a decade of experience serving small, medium, and large enterprises. The organization prioritizes long-term strategic relationships with customers, aiming to provide both knowledge and cost advantages. Team members work with emerging enterprise technologies to support digital transformation across the region. Role Description This is a full-time, on-site Presales Engineer role based in Dubai, United Arab Emirates. The Presales Engineer will collaborate with the sales team to understand customer requirements, design solution proposals, and deliver technical presentations and product demonstrations. The role involves working closely with customers during the sales cycle and contribute to documentation, proposals, and continuous improvement of presales processes. Qualifications Candidates should possess strong Presales and Sales skills, including solution positioning, requirement analysis, and proposal development. Candidates should possess solid Technical Support skills to assist customers during evaluations, pilots, and post-sales handover. Relevant experience in software solutions, Microsoft technologies, or enterprise IT (e.g., networking, data center, business process automation) is highly beneficial. Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience. Strong communication and presentation abilities, with the capacity to explain technical concepts to both technical and non-technical stakeholders. Ability to work collaboratively with cross-functional teams, manage multiple opportunities, and prioritize tasks in a fast-paced environment.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>The Magnet Recognition Program Manager plays a pivotal role in guiding and managing the organization’s efforts toward achieving and maintaining Magnet status through the American Nurses Credentialing Center (ANCC). This position involves leading the Magnet recognition process, including documentation, data collection, and collaboration with nursing and leadership teams. The Magnet Recognition Program Manager is responsible for ensuring compliance with Magnet standards, preparing for site visits, and facilitating ongoing improvements to nursing practice and patient care that align with Magnet principles.</span></p><br><br>Responsibilities:<br> <span><strong>Key Responsibilities of the role</strong></span> <span><strong>Corresponding Key Activities performed by the role</strong></span> <br> <span><strong>Command Leadership</strong></span> <p><span>Role models Magnet leadership style and behaviors at all times, promoting effective leadership.</span></p><br> <p><span>Promotes the philosophies and goals of the nursing division and the organization.</span></p><br> <p><span>Establishes and maintains Magnet Champion involvement and leadership of the Magnet concept implementation at SKMC.</span></p><br> <p><span>Provides leadership and guidance to support the organization’s shared governance culture, behaviors and activities, in order to further empower nurses in their provision of nursing care.</span></p><br> <p><span>Supports Shared Governance Council leadership in their activities and development, providing guidance as appropriate and if necessary.</span></p><br> <p><span>Participates on relevant committees as required.</span></p><br> <br> <span><strong>Magnet Recognition Program Coordination</strong></span> <p><span>Lead the organization’s efforts in achieving and maintaining ANCC Magnet Recognition status.</span></p><br> <p><span>Serve as the primary contact for all Magnet-related activities, including planning, implementation, and continuous improvement efforts.</span></p><br> <p><span>Guide the development and submission of Magnet documentation (e.g., application, self-assessment, and annual reports).</span></p><br> <p><span>Ensure that the organization's nursing practices align with the Magnet framework, which includes transformational leadership, structural empowerment, exemplary professional practice, new knowledge, innovation, and improvements, and empirical outcomes.</span></p><br> <p><span>Integrates the 14 Forces of Magnetism (or alternative current model) into the facility structure, culture and committees.</span></p><br> <p><span>Directs or assists with the formulation of Magnet program goals and objectives, and strategic direction.</span></p><br> <p><span>Ensures organizational / nursing policies support and concur with Magnet culture demonstration.</span></p><br> <p><span>Advises nursing leadership and executive management if any deficits or causes for concern.</span></p><br> <p><span>Develops and maintains own Magnet awareness expertise, ensuring remaining current regarding requirements and any changes to these.</span></p><br> <p><span>Plans for and ensures preparedness of organization for Magnet appraisal site visit, following Magnet document submission</span></p><br> <br> <span><strong>Collaboration and Communication</strong></span> <p><span>Collaborate with interdisciplinary teams, including nursing leadership, quality improvement, and human resources, to develop strategies and initiatives that align with Magnet standards.</span></p><br> <p><span>Develop and maintain strong relationships with key stakeholders to support and advocate for Magnet initiatives.</span></p><br> <p><span>Serve as an educator and resource for nursing staff on the Magnet program, its significance, and the role each team member plays in meeting the Magnet standards.</span></p><br> <p><span>Plans education / communication activities for the preparatory phases leading up to Magnet appraisal site visit in order to ensure staff awareness and participation.</span></p><br> <p><span>Plans and delivers informational / education sessions as necessary to enhance Magnet understanding and behaviors.</span></p><br> <p><span>Supervises and supports Magnet educational activities undertaken by various groups or individuals within the organization.</span></p><br> <p><span>Contributes to the planning of professional development of nursing staff in order to make recommendations for training or work modification, including orientation, professional development, continual education needs.</span></p><br> <p><span>Contributes to the education of Shared Governance Council members ensuring maintenance of excellence and evidence based practice.</span></p><br> <p><span>Communicates and liaises with various groups/roles of nurses within the organization</span></p><br> <p><span>Provide frequent updates to CNO about progress and status of preparations for Magnet Recognition.</span></p><br> <br> <span><strong>Documentation and Data Management</strong></span> <p><span>Oversee the preparation and submission of required Magnet documentation, ensuring accurate and timely reporting to ensure Magnet Program designation. Plans for and collects all documentation required for evidence of Magnet standards demonstration.</span></p><br> <p><span>Identifies areas for improvement or areas requiring clarification of information required for document completion.</span></p><br> <p><span>Collect and analyse data related to nursing outcomes, patient care, and staff satisfaction, aligning findings with Magnet standards.</span></p><br> <p><span>Prepare for the site visit, ensuring all necessary documentation is readily accessible and well-organized.</span></p><br> <p><span>Maintain up-to-date knowledge of ANCC Magnet standards and ensure the organization is continuously meeting or exceeding expectations.</span></p><br> <p><span>Undertakes (or oversees) the coordination of collection of key nursing outcome indicators, and the extraction and synthesizing of data in order to develop reports and high level documents.</span></p><br> <p><span>Undertakes (or oversees) the submission of data to a nationally recognized database which compares facilities of like size and nature internationally (NDNQI)</span></p><br> <p><span>Submits (or oversees) application for renewal of NDNQI membership annually, for international benchmarking.&nbsp;</span></p><br> <p><span>Submits Magnet documentation to the American Nurses Credentialing Center (ANCC) for review for Magnet designation award consideration.</span></p><br> <br> <span><strong>Program Evaluation and Improvement</strong></span> <p><span>Assess the effectiveness of the Magnet program within the organization and make recommendations for continuous improvement.</span></p><br> <p><span>Monitor key performance indicators (KPIs) and report on progress toward achieving Magnet standards.</span></p><br> <p><span>Lead internal audits and surveys to assess readiness for Magnet application and reaccreditation</span></p><br> <br> <span><strong>Initiate Research and oversight research in action</strong></span> <p><span>Oversees and supports nursing research activities within the organization, in association with the Nursing Research Council.</span></p><br> <p><span>Undertakes planned surveys at appropriate intervals to monitor preparedness for Magnet Recognition.</span></p><br> <p><span>Provides feedback regarding Magnet preparedness, with action plans if required.</span></p><br> <br> <br>Qualifications:<br> <span><strong>Qualifications</strong></span> <p><span><strong>Required:</strong>&nbsp;</span></p><br> <p><span>BSN</span></p><br> <p><span>MSN/MBA</span></p><br> <br> <span><strong>Licensure</strong></span> <p><span><strong>Required: &nbsp;</strong></span></p><br> <p><span>Nursing registration with Nursing Board of home country</span></p><br> <p><span>DoH&nbsp;</span></p><br> <p><span><strong>Desired: &nbsp;</strong></span></p><br> <p><span>N.A.</span></p><br> <br> <span><strong>Experience Required (Relevant to the Job)</strong></span> <p><span><strong>Required&nbsp;</strong>:&nbsp;</span></p><br> <p><span>Not less than 10 years post graduate, preferably in acute tertiary hospitals.&nbsp; Must have excellent communication and ability to produce reports in timely fashion.&nbsp; Prefer educator background and experience.&nbsp; Positive written references.</span></p><br> <p><span><strong>Desired&nbsp;</strong>:&nbsp;</span></p><br> <p><span>Must have work experience with Magnet Recognition Program for at least 2 years</span></p><br> <p><span>Experience in a large Healthcare facility on Excellence Journey</span></p><br> <br> <span><strong>Certification and other requirements</strong></span> <p><span><strong>Required:</strong></span></p><br> <p><br><span>Must be able to communicate effectively in English, both verbally and written; Experience at senior level and/or with project involvement; Competent computer skills.</span></p><br> <p><span><strong>Desired:</strong></span></p><br> <p><span>Magnet Program Director (MPD)orompetencies Certification</span><br> &nbsp;</p><br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Events Manager – Operations will lead the operational planning and delivery of live events, ensuring venue readiness, staffing, guest flow, contractor coordination and smooth event-day execution. The role manages operational teams and service providers to ensure events are delivered safely, efficiently and in line with venue standards.</p><p>Manage the end-to-end operational delivery of live events.</p><p>Develop event operational plans, schedules, staffing requirements and venue readiness checklists.</p><p>Coordinate event-day activities across front-of-house, security, cleaning, facilities, parking, access control and other operational functions.</p><p>Ensure all event spaces, entrances, exits, public areas and support areas are ready before doors open.</p><p>Lead pre-event operational meetings, briefings and venue walkthroughs.</p><p>Coordinate with event organizers and internal teams to identify operational requirements for each event.</p><p>Manage crowd flow, guest entry and exit, queue management and access arrangements.</p><p>Coordinate accreditation, passes and access requirements for staff, contractors, suppliers and event personnel.</p><p>Develop staffing plans, shift schedules and deployment requirements.</p><p>Supervise outsourced service providers and contractors to ensure agreed service standards are achieved.</p><p>Coordinate security, stewarding, cleaning, parking and other event support services.</p><p>Monitor venue readiness and resolve operational issues before and during events.</p><p>Act as a key point of contact for operational matters during live events.</p><p>Coordinate emergency access, evacuation readiness and operational safety requirements.</p><p>Ensure compliance with venue policies, event procedures and health and safety requirements.</p><p>Manage incident escalation and support rapid resolution of event-day operational issues.</p><p>Monitor guest movement and venue capacity to maintain safe and efficient circulation.</p><p>Coordinate post-event venue clearance, cleaning, handover and reset activities.</p><p>Support event operational budgets, manpower planning and contractor cost control.</p><p>Review supplier performance and ensure services are delivered according to agreed scope and standards.</p><p>Conduct post-event debriefs and prepare reports covering incidents, operational challenges and improvement actions.</p><p>Identify opportunities to improve event procedures, staffing efficiency and overall venue operations.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Requirements</p><p>Bachelor’s degree or relevant qualification in Event Management, Hospitality, Venue Management, Business Administration or a related field.</p><p>Minimum 5–7 years of experience in event operations, venue operations or large-scale event delivery.</p><p>Previous experience within an arena, stadium, convention centre, entertainment venue or major event environment is highly preferred.</p><p>Proven experience supporting concerts, sporting events, exhibitions, conferences or large-scale public events.</p><p>Strong understanding of event-day operations, crowd management, guest flow and venue readiness.</p><p>Experience managing security, cleaning, stewarding, parking and outsourced service providers.</p><p>Strong experience coordinating multiple operational teams and contractors.</p><p>Good understanding of event health, safety, emergency and crowd-management procedures.</p><p>Strong planning, scheduling and manpower-management skills.</p><p>Excellent communication, leadership and stakeholder-management skills.</p><p>Ability to make quick and effective decisions in high-pressure event environments.</p><p>Strong problem-solving skills and attention to detail.</p><p>Ability to manage multiple priorities and operational workstreams simultaneously.</p><p>UAE or GCC event operations experience is highly preferred.</p><p>Experience working in Abu Dhabi or with major UAE venues would be an advantage.</p><p>Must be flexible to work evenings, weekends, public holidays and extended hours according to the event calendar.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>Closing date: &nbsp;<br>Number of positions: 1<br>Recruiter name:&nbsp;Siva Krishna Bonda&nbsp;<br>Reference number: 72888&nbsp;</p><br> <p>Mediclinic Corporate Office Dubai&nbsp;| Dubai | United Arab Emirates</p><br><b>MAIN PURPOSE OF JOB</b> <br><p>Contributes to and supports the design, documentation, implementation, reliability, security and operation of Mediclinic Middle East enterprise network services, including LAN, WAN, wireless, firewalls, NAC, VPN, internet connectivity, cloud connectivity and related data communications systems across hospitals, clinics, corporate offices and data centre environments. Operates within a consolidated engineering model where the engineer contributes across architecture, engineering, operations, security, project delivery, vendor governance, technology lifecycle management and continuous service improvement across multiple network domains.</p><br><br><br><b>KEY RESPONSIBILITY AREAS</b> <br><p>Assist in documenting, designing and improving network services architecture<br>Monitor, maintain, update and secure network equipment and services<br>Identify, diagnose and resolve network infrastructure incidents and problems<br>Own and support network security, segmentation, firewall governance, NAC, wireless architecture, WAN resilience and cloud connectivity services<br>Support ITIL governance, CMDB accuracy, vendor governance, procurement input, DR testing, project delivery and cross-functional collaboration</p><br><br><br><b>REQUIRED EDUCATION</b> <br><p>ESSENTIAL EDUCATION &nbsp; &nbsp;Bachelor degree in computer science or ICT related field. Professional level industry certifications for Cisco Systems, Juniper Networks, Palo Alto Networks, Aruba/Extreme or equivalent.<br>DESIRED EDUCATION &nbsp; &nbsp;ITIL Foundation. Master degree in computer sciences majoring or specialising in networks and security. Microsoft, Linux, cloud networking, security or vendor platform certifications.</p><br><br><br><b>REQUIRED EXPERIENCE</b> <br><p>ESSENTIAL MINIMUM EXPERIENCE &nbsp; &nbsp;At least 3-5 years experience in ICT network support and design environment. For current Mediclinic enterprise scale and consolidated engineering delivery, 10+ years enterprise network experience is preferred for senior-level delivery.<br>DESIRED EXPERIENCE &nbsp; &nbsp;At least 2 years networking experience with Microsoft and Linux platforms, Security such as Firewalls, IPS, NAC, and Wireless Networks. Experience with enterprise firewalls, Cisco ISE/NAC, SD-WAN, Azure connectivity, high-density wireless, WAN/ISP services, SolarWinds, ITIL and healthcare environments is preferred.</p><br><br><br><b>REQUIRED JOB SKILLS AND KNOWLEDGE</b> <br><ul><li>Analytical and problem solving skills </li><li>Administrative; communication and time management skills </li><li>Network security products (e.g. Cisco ASA, Palo Alto etc.) </li><li>Network management: WAN/LAN, SD-WAN, firewalls, cybersecurity </li><li>Basic working knowledge around networking (VPN, SSL) </li><li>IT network security </li><li>Solarwinds monitoring for Networks, Servers and Applications </li><li>Cloud Integration Tools (Azure, AWS, GCP) </li><li>Cloud Database Exposure (Azure/AWS) </li><li>ITIL Delivery &amp; Standards </li><li>IT service management (ITSM) and Information Technology Infrastructure Library (ITIL) </li><li>External product, consulting vendor and commercial relationship management </li><li>Written and verbal proficiency in English and the ability to structure proposals in an appropriate manner for the perusal of key decision makers/forums. </li><li>Demonstrate knowledge of incident logging, record keeping and documentation requirements </li></ul><br><br><p>All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the Mediclinic Middle East Family</p><br> </div>

We're hiring a Talent Management Manager for a large multinational manufacturer with a regional head office structure. The role owns talent management and L&D for the region and reports into senior HR leadership.<br>This is a design-and-own role, not a delivery role. You would run the talent review cycle, build or rebuild the competency framework, and hold the succession plans for critical positions. The leadership development, HiPo and coaching programmes sit under you too, but they exist to close the gaps the talent reviews expose. Expect to sit across the table from business heads and defend a view on who is actually ready for a bigger job and who isn't.<br>What the client wants:10+ years in HR, with the recent years concentrated in talent management, leadership development or ODCompetency frameworks you designed or rebuilt yourself, rather than rolled out on a consultancy's behalf Talent review and calibration run end to end, including facilitating the calibration sessions Succession planning for critical roles, with formal readiness assessment of named successors Assessment or development centre design and facilitation HiPo programmes and IDP design Multinational, regional or matrix experience preferred<br>Useful certifications: SHRM-SCP or CIPD Level 5/7, Korn Ferry or Hay assessment accreditation, Hogan, SHL, Thomas, DISC or MBTI, ICF or CCL coaching.<br>If interested, please share your CV - megha@peopleedgehr.com

Dear Applicants!!! Hiring Alert!! Home Centre Landmark group is looking for a Associate General Manager_ Buying_ Household for Dubai, UAE<br>Job Summary:Overall business management of assigned (Soft Goods) product category/department and will ensure the development, implementation and management of the business plans to maximize sales and profits <br>Responsibilities for Internal Candidates<br>ROLE PROFILE / RESPONSIBILITIES<br>1. Category Growth and Profitability Drive sales from the assigned category by developing comprehensive category business plans Drive and monitor gross margins for the category and ensure alignment with the organization’s position, business plan and budgets.<br>2. Category Merchandise Planning Prepare annual plans for the assigned category and provide inputs to the Merchandising Development and Buying Head to assist in creation of overall merchandizing budget Study trends from historical data around product category sales and market research to assist in the overall planning process Ensure adherence to financial plan in all key areas - sales, markdowns, margin & average inventory Discuss, decide and freeze the merchandise plans (pricing, promotion, assortment etc.) for the category with the Merchandise Planning department Ensure effective in season management across territories (stock balancing, markdown management, stock analysis, stock vs sales performance)<br>3. Category Design and Quality Ensure optimum utilization of customer research information to guide category management decisions, including decisions on the introduction of new products, product assortment, shelf layout, promotion and pricing of products in the store Formulate design and development plan in consultation with the Design Head with specifications on product features, functions, packaging and resource requirement across categories Ensure all design and development activities are carried out within budget Ensure the merchandise procured and received meets the quality standards4. Order and Vendor Management Create an adequate vendor base for the organization through active scouting and negotiation / renegotiation Maintain relationships with key vendors who are critical for the long term success of the business<br>Review the financial and credit services agreement with the key vendors in order to maximize profit and positively contribute to cash flow<br>Determine buying requirements and formulate buying plan and budget for the assigned category<br>Monitor Orders based on the buying plan and follow-up to ensure merchandise delivery as per the plan based on the agreed service level agreement Pursue cost reduction measures through centralized bulk buying and/ or selecting appropriate vendor mix, scanning the environment for benchmarks and constantly improving the purchase process5. People Management Monitor team development and facilitate complaint resolution Set KRA's for direct reports and conduct performance appraisal Oversee staff deployment and drive motivation levels of the direct reportees.<br>6. Competition Research Acquiring market intelligence through various sources & analyze trends which may impact our business. Map competition prices / products and provide qualitative inputs to the business <br>Qualifications for Internal Candidates<br>Post graduate or Graduate, 12+ years’ of relevant experience in the Home Retail /Fashion Apparel/textile Industry. Strong Fashion Education background is would be an advantage

Dear Applicants!!! Hiring Alert!! Home Centre Landmark group is looking for a "General Manager_ Buying_ Household" for Dubai, UAE<br>Job Summary:Overall business management of assigned (Soft Goods) product category/department and will ensure the development, implementation and management of the business plans to maximize sales and profits <br>Responsibilities for Internal Candidates<br>ROLE PROFILE / RESPONSIBILITIES<br>1. Category Growth and Profitability Drive sales from the assigned category by developing comprehensive category business plans Drive and monitor gross margins for the category and ensure alignment with the organization’s position, business plan and budgets.<br>2. Category Merchandise Planning Prepare annual plans for the assigned category and provide inputs to the Merchandising Development and Buying Head to assist in creation of overall merchandizing budget Study trends from historical data around product category sales and market research to assist in the overall planning process Ensure adherence to financial plan in all key areas - sales, markdowns, margin & average inventory Discuss, decide and freeze the merchandise plans (pricing, promotion, assortment etc.) for the category with the Merchandise Planning department Ensure effective in season management across territories (stock balancing, markdown management, stock analysis, stock vs sales performance)<br>3. Category Design and Quality Ensure optimum utilization of customer research information to guide category management decisions, including decisions on the introduction of new products, product assortment, shelf layout, promotion and pricing of products in the store Formulate design and development plan in consultation with the Design Head with specifications on product features, functions, packaging and resource requirement across categories Ensure all design and development activities are carried out within budget Ensure the merchandise procured and received meets the quality standards4. Order and Vendor Management Create an adequate vendor base for the organization through active scouting and negotiation / renegotiation Maintain relationships with key vendors who are critical for the long term success of the business<br>Review the financial and credit services agreement with the key vendors in order to maximize profit and positively contribute to cash flow<br>Determine buying requirements and formulate buying plan and budget for the assigned category<br>Monitor Orders based on the buying plan and follow-up to ensure merchandise delivery as per the plan based on the agreed service level agreement Pursue cost reduction measures through centralized bulk buying and/ or selecting appropriate vendor mix, scanning the environment for benchmarks and constantly improving the purchase process5. People Management Monitor team development and facilitate complaint resolution Set KRA's for direct reports and conduct performance appraisal Oversee staff deployment and drive motivation levels of the direct reportees.<br>6. Competition Research Acquiring market intelligence through various sources & analyze trends which may impact our business. Map competition prices / products and provide qualitative inputs to the business <br>Qualifications for Internal Candidates<br>Post graduate or Graduate, 15+ years’ of relevant experience in the Home Retail /Fashion Apparel/textile Industry. Strong Fashion Education background is would be an advantage

Areas of Responsibility & Scope:<br>Infrastructure & Network - Network and hardware performance monitoring, troubleshooting, WAN/Internet and vendor coordination Servers & Virtualization - Windows servers, VMware ESXi/v Sphere/v Center, VM performance and capacity Backup & Recovery - Veeam backup monitoring, failed jobs, recovery coordination and licensing Microsoft Infrastructure - Active Directory, DNS, DHCP, Group Policy, Windows Server, Microsoft 365 and Azure Healthcare – VRepro / EMR - Technical support, performance/disconnection issues and vendor coordination Healthcare – Malaffi / HL7- HL7/PPR integration monitoring, troubleshooting and vendor coordination Cybersecurity - Forti Gate, endpoint security, MFA/Forti Token and security vendor coordination ADHICS - Compliance Audit findings, remediation, evidence and vendor coordination Telephony – Yeastar / Yealink- PBX and IP phone monitoring, configuration and troubleshooting Sound System - Monitoring, troubleshooting and vendor coordination Access Door System - Monitoring, user/access updates and troubleshooting User Support - Hardware, software, network, printer and access troubleshooting Vendor Management - Vendor coordination, quotations, proposals, support tickets and AMC follow-up IT Procurement & Budget - Technical specifications, BOQ, quotation review, procurement and forecasting IT Projects - Planning, technical requirements, implementation, testing and vendor coordination Licenses & Contracts - Microsoft, Fortinet, VMware, Veeam, security, AMC and other renewals<br>Technical Knowledge:End user support onsite at the client sites. Excellent knowledge on MS Windows 10, 11 operating systems. Knowledge on installation & configuration of Applications like Autodesk, Auto CAD and Architecture Software Applications. Excellent knowledge on MS Windows Server 2012, 2016, 2019, 2022. Hands on experience and knowledge on RAID configurations. Knowledge on Server Migration for 2012 to 2022. Knowledge on Widows Server Clustering. Knowledge of troubleshooting IOS & MAC systems. Installation & troubleshooting or MS Office products. Strong troubleshooting knowledge of Outlook, Email issues. Strong Knowledge and experience on O365 Management Portal. Knowledge and experience on Share Point and One Drive. Knowledge and experience on Email Hosting Migrations, DNS Management. Knowledge on MS Azure, MS InTunes & Cloud technologies. Hands on troubleshooting knowledge of LAN/WAN issues, Wi-Fi AP configurations. Ability to install/configure & troubleshoot various types of printers. Ability to configure email accounts, outlook on PC & Mobile devices. Knowledge on various Backup Technologies, Veeam backup, Cloud Backup, Acronis. Knowledge and experience on configuration of QNAP, NAS, Storage, Data Migration. Understanding of Windows Servers & Hyper-V, Virtualization. Hands-on working Knowledge on Active Directory, GPO, DHCP / DNS record updates. Knowledge on Firewalls, Forti Gate, Sonic Wall, Sophos. Hands on Knowledge on Firewall Policies, IPSEC VPN Tunneling, SSL VPN. Knowledge of Video Conferencing systems. Knowledge on CCTV, NVR, DVR configuration and settings. Demonstrate proactive approach. Identify and suggest possible improvements on procedures. Carry out preventive maintenance as per the scheduled calendar. Knowledge on Assets Management, Assets & Inventory Documentation, IT Infrastructure Documentation, etc. Excellent attitude towards user support & possess strong communication skills.<br>Work Experience:7+ Years.<br>Certification:MCSE / MCP / MCITPMCSACCNA<br>Location:Al Ain, Abu Dhabi<br>Salary:10,000 AED Per Month.

OUR PURPOSE AND CULTURE<br>We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact. As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.<br>THE TEAM<br>At Rosewood Abu Dhabi, our Spa & Recreation team is dedicated to creating exceptional wellness experiences that inspire guests to relax, recharge, and thrive. As a Fitness Trainer, you will work closely with the Spa & Recreation team and report directly to the Supervisor / Assistant Spa Manager. Together, you will deliver personalized fitness experiences, maintain world-class facilities, and uphold the highest standards of luxury hospitality, wellness, and guest care.<br>YOUR ROLE<br>As a Fitness Trainer, you will create meaningful wellness journeys that help guests and members achieve their fitness goals while experiencing the unmatched service standards of Rosewood Abu Dhabi. Through personalized training sessions, expert fitness guidance, and genuine guest engagement, you will contribute to the overall guest experience and support the success of our Spa & Recreation operations. Your role will involve collaborating with colleagues across the spa, recreation, and wellness teams to deliver memorable, individualized experiences that embody Forbes Five-Star and LQA standards.<br>HOW YOU’LL MAKE THE PLACE<br>Deliver personalized fitness assessments and training sessions that support guests' individual wellness goals. Design customized fitness programs tailored to objectives such as weight management, strength development, flexibility, and overall wellbeing. Provide expert guidance on exercise techniques and equipment usage, ensuring every workout is safe, effective, and engaging. Monitor guest progress, adapt fitness programs as needed, and motivate guests throughout their wellness journey. Maintain exceptional presentation and cleanliness standards throughout the fitness center, ensuring a safe and welcoming environment. Promote personal training services and fitness memberships through genuine, personalized recommendations that enhance the guest experience.<br>COULD THIS BE YOU?<br>You are passionate about fitness, wellbeing, and helping others achieve their personal health goals. You have experience working in a luxury hospitality, wellness, or fitness environment where guest service is a top priority. You hold a recognized certification in personal training, fitness instruction, exercise science, or a related field. You possess strong knowledge of fitness equipment, exercise programming, and safe training practices. You are an excellent communicator who builds rapport easily and delivers engaging, personalized experiences. You are a collaborative team player who thrives in a fast-paced environment while maintaining professionalism, attention to detail, and high service standards.<br>OUR BENEFITS<br>As part of our team, you’ll enjoy a thoughtfully designed benefits package that supports your wellbeing, professional growth, and life beyond work. This includes medical coverage, retirement benefits, paid time off, complimentary room nights, learning and development opportunities, global career opportunities, and industry-leading paid parental leave supporting eligible associates across all paths to parenthood.<br>OUR COMMITMENT TO YOU<br>At Rosewood Hotel Group, your voice is heard – and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations. We’re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them – and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.

<p> ● Provide L3 support for Microsoft Windows Server environments and related infrastructure. ● Manage and troubleshoot VMware virtualized workloads. ● Support NVIDIA DLS license Management and vGPU provisioning via VMware Infrastructure. ● Support Omnissa Horizon VDI Management with NVIDIA vGPU for Students and Researchers. ● Perform system administration, patch management, and security remediation. ● Support MS SQL Server Cluster administration and integration with enterprise applications. ● Automate administrative tasks using PowerShell or VBScript. ● Work with enterprise management tools (e.g., SCCM) for configuration and deployment. ● Contribute to DevOps initiatives, including automated deployments, configuration-as-code, and continuous improvement. ● Collaborate with Linux, Cloud, and Security teams to enhance reliability and automation. </p><p><strong>Desired Candidate Profile</strong></p><p>Candidate Profile: ● 6–10 years of experience supporting Windows Server environments. ● Strong skills in VMware, Active Directory, Group Policy, and cloud platforms (Azure/AWS). ● Deep understanding of different types of clusters (VMware, Windows, SQL) ● Experience with SQL administration and automation (PowerShell, VBScript). ● Hands-on experience with SCCM or equivalent enterprise management tools. ● Familiarity with DevOps tools (Git, Jenkins, Azure DevOps, Terraform, etc.) preferred. ● Understanding of hardware infrastructure and Data center operations. ● Good understanding of IT security, compliance, and process governance. ● Windows Server Knowledge ● Active Directory (Group Policy) ● SCCM Patching ● VMware vCenter, Esxi and VM and Physical Esxi ● VMware Horizon VDI, UAG, Connection Servers, Enrolment Server ● File and Print Server. ● Physical Blade and Rack Server ● Windows Server installation and configuration: One of the primary responsibilities is the installation and configuration of Windows servers. This includes setting up hardware and software, establishing and managing user accounts, and ensuring the servers are integrated with existing network sysems ● Monitoring and maintenance: Windows Server Administrators implement and manage security protocols such as InsightVM, Splunk, Cortex ● Security management: Administrators are responsible for establishing and managing backup procedures and recovery plans to ensure data integrity and availability in case of system failures or disasters. ● Backup and recovery issues: When issues arise, whether they're software glitches, hardware malfunctions, or user errors, Administrators must troubleshoot and resolve these problems quickly to minimize downtime and disruption. ● Vulnerability management : Remediation Plan, Coordination with application owner to manage downtime and remediation. ● Shared Drive: Permission management, Folder Creation, Deletion, File transfer from one server to another server along with permission. ● Print Server: RightFax Print server only Managed. ● Windows OS Troubleshooting: ● SCCM: Patching Windows Servers from SCCM, Patch Management, Deployment and Complaince ● VMware vCenter: involved in the research, installation, troubleshooting, and ongoing maintenance of vCenter, Esxi, HA, DRS, Datastore, vSwitch, Networking etc ● Troubleshooting ESX issues related to storage, network and performance issues ● Horizon VDI: VDI Horizon Administrator is responsible for the management and operation of the VMware Horizon Virtual Desktop Infrastructure (VDI). ● This role involves ensuring the stability, integrity, and efficient operation of the information systems that support core organizational functions. Including UAG, Connection Servers, Enrollment Servers and Desktop Depoyment, Golden Image. ● Active Directory: View and modify global policies and configuration settings except for administrator roles and permissions ● Excellent communication, documentation, and cross-team collaboration skills. ● Adherence to NYUAD IT policies, standards, and governance frameworks. ● Ability to collaborate effectively across functional teams (network, storage, application, security). ● Proactive mindset with a focus on continual service improvement with a solution-oriented approach. ● Strong teamwork and communication skills, fostering collaboration and knowledge sharing. ● Demonstrated problem-solving ability and adaptability in dynamic, fast-paced environments. ● High level of accountability and professionalism in delivering quality outcomes </p>