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<p>SOS Euro Migration helps professionals and skilled workers explore international job opportunities with overseas employers. People come to us at an important moment in their careers, and they deserve clear advice, honest information and a well-run process.</p><p>We're looking for an experienced <strong>Sales Manager</strong> from the immigration or overseas recruitment field to lead our sales team in Dubai. You'll turn a steady flow of enquiries into well-informed clients, build a team that sells with integrity, and bring structure, coaching and accountability to everything we do in sales.</p><p><br>What you'll do<br></p><p><strong>Lead and develop the team</strong></p><ul><li><p>Manage, motivate and coach our team of immigration consultants</p></li><li><p>Run daily huddles, call reviews and role-plays to raise the quality of every conversation</p></li><li><p>Onboard new joiners, including freshers, so they learn our services, process and standards quickly</p></li><li><p>Set clear individual and team goals and review performance regularly</p></li></ul><p><strong>Drive sales performance</strong></p><ul><li><p>Own the sales pipeline from first enquiry to registered client</p></li><li><p>Distribute and prioritise daily leads across the team so every enquiry gets a fast first response</p></li><li><p>Handle complex enquiries, escalations and high-value consultations personally</p></li><li><p>Build sales scripts, FAQs and objection-handling guides based on what clients actually ask</p></li></ul><p><strong>Track lead quality and results</strong></p><ul><li><p>Measure first-contact time, follow-up completion, duplicates, reachability and conversion at each stage</p></li><li><p>Keep the CRM or lead sheet accurate and turn the data into clear weekly reports for management</p></li><li><p>Share feedback with the marketing team on which campaigns and channels bring qualified enquiries</p></li></ul><p><strong>Protect clients and the company</strong></p><ul><li><p>Make sure every consultant gives accurate information and never promises jobs, visas, salaries or outcomes</p></li><li><p>Ensure fees are explained transparently and all payments follow the company's official process</p></li><li><p>Enforce data-protection practices for client documents and personal information</p></li><li><p>Keep up to date with changes to work-permit and visa requirements in the destination countries we serve</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Must-haves</strong></p><ul><li><p>At least 5 years of sales experience in immigration, visa services or overseas recruitment, including at least 1 year leading or supervising a sales team</p></li><li><p>Strong working knowledge of work-permit and immigration processes</p></li><li><p>Proven record of meeting sales goals through honest, consultative selling</p></li><li><p>Fluent spoken and written English</p></li><li><p>Confident user of CRM tools, Excel or Google Sheets, and WhatsApp Business</p></li><li><p>Excellent coaching, communication and organisational skills</p></li></ul><p><strong>Nice to have</strong></p><ul><li><p>Hindi – other languages such as Urdu, Malayalam or Arabic are a bonus</p></li><li><p>Experience building sales processes or training programmes from scratch</p></li><li><p>Experience working closely with digital marketing teams or agencies on lead generation</p></li><li><p>Holding your own valid UAE residence visa is an added advantage</p></li></ul><p>Why you'll enjoy working with us</p><ul><li><p><strong>Real ownership</strong> – shape how our sales team works, not just hit numbers</p></li><li><p><strong>A team to build</strong> – coach and grow consultants, including new talent</p></li><li><p><strong>Meaningful work</strong> – help people take an important step in their careers</p></li><li><p><strong>Honest selling</strong> – a company that values accurate advice over pressure</p></li><li><p><strong>Central location</strong> – our office is in Port Saeed, near Deira City Centre</p></li></ul>
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<span><br>JOB SUMMARY<br>Designs and produces marketing materials including, but not limited to, advertisements, collateral, signage, flash pieces, electronic brochures and presentations to drive hotel revenue.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 5 years experience in the customer service, call center operations, or related professional area.<br>OR<br>• Associates or Bachelors degree in Computer Graphics or a related field, or related major; 3 years experience in Computer Graphics or a related professional area.<br>CORE WORK ACTIVITIES<br>Graphic Design Operations<br>• Develops various forms of creative design, computer graphics, production layout and marketing support.<br>• Creates and revises print and multimedia collateral to reflect the current brand look<br>• Manages the look and feel, concept, visual development and final execution of all design directions.<br>• Partners with Marketing managers and related operational departments as part of a project team providing design, conceptualization and solutions pertaining to deliverables.<br>• Maintains familiarity with customer demographics and develops an appropriate look and feel for all promotion and event related collateral.<br>• Monitors the progress of all projects. Provides continuous communication to the Marketing and/or Project team regarding ongoing projects and status updates.<br>• Executes various aspects of production including scanning, digital retouching, image editing, special effects, file manipulation and layout.<br>• Troubleshoots digital production issues as needed.<br>• Maintains project files and archives.<br>Additional Responsibilities<br>• Provides support for escalated support needs via telephone and email and ensures proper resolution of each, including direct contact with stakeholders when necessary. Responds to and handles problems and complaints.<br>• Manages the communication of trends via prepared reports to the appropriate personnel, as well as corporate headquarters and other service centers.<br>• Performs other reasonable requests by management which the associate is capable of performing.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<p> <span> <span>Agent, Reservations</span> </span> <br> <span>(<span>21621</span> </span>)</p>
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<p>A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away.</p>
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<p>The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay.</p>
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<p>Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.</p> <p> <strong>About The Role </strong> </p>
<p>Are you comfortable talking and engaging with guests over the telephone? Are you passionate about restaurants and the hospitality industry giving a unique guest experience? Are you able to multi-task without compromising quality? If you possess these skills, we have the perfect job for you at Atlantis Dubai.</p>
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<p>As an Agent, Room Reservations you should be a continuous source of information to help and assist all the guests in their needs, as well as replying to all incoming correspondence promptly. You will also assist in preparing reports and supporting the team, respond to incoming calls from the customers to take their orders, answer questions and inquiries, troubleshoot problems, provide information, and handle complaints regarding Atlantis Dubai products or services.</p>
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<p> <strong>About You</strong> </p>
<p>It is essential that you have previous experience in either a call center, or alternatively, prior work history in the front office, guest relations, club lounge, hotel reservations, or similar environment. Impeccable personal presentation, patient when dealing with guests, maintain a positive attitude at all times, pay attention to details, and passionate about customer service. Computer literacy and Opera systems are imperative, and fluency in English is a must. Due to our guest s demographics, we are preferably looking for either Russian, Arabic, Chinese, or French fluent speakers.</p> <p> </p>
<p>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.</p>
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<p>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</p>
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<span> </span><p><span><span><span>Agent, Reservations</span></span></span> <br><span><span>(<span>21621</span></span></span>)</p><br> <p><span>A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away.</span></p><br> <p><span>The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world’s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay.</span></p><br> <p><span>Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.</span></p><br><p><strong>About The Role </strong></p><br>
<p>Are you comfortable talking and engaging with guests over the telephone? Are you passionate about restaurants and the hospitality industry giving a unique guest experience? Are you able to multi-task without compromising quality? If you possess these skills, we have the perfect job for you at Atlantis Dubai.</p><br> <p>As an Agent, Room Reservations you should be a continuous source of information to help and assist all the guests in their needs, as well as replying to all incoming correspondence promptly. You will also assist in preparing reports and supporting the team, respond to incoming calls from the customers to take their orders, answer questions and inquiries, troubleshoot problems, provide information, and handle complaints regarding Atlantis Dubai products or services.</p><br> <p><strong>About You</strong></p><br>
<p>It is essential that you have previous experience in either a call center, or alternatively, prior work history in the front office, guest relations, club lounge, hotel reservations, or similar environment. Impeccable personal presentation, patient when dealing with guests, maintain a positive attitude at all times, pay attention to details, and passionate about customer service. Computer literacy and Opera systems are imperative, and fluency in English is a must. Due to our guest’s demographics, we are preferably looking for either Russian, Arabic, Chinese, or French fluent speakers.</p><br>
<p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.</span></p><br> <p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br>
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<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><ul><li>Register and process check in for all arrivals.</li><li>Handle guest check outs efficiently and professionally.</li><li>Update guest information into the computer after a complete check in.</li><li>Accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon Guests’ departure.</li><li>Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed.</li><li>Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time.</li><li>Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up.</li><li>Handle issuance of guest room key cards and ensure effective control for guest security.</li><li>Check and convey message, mail and package to Guests.</li><li>Assist at the Information counter, Foreign Exchange, Night Audit and, Business centre, as and when assigned.</li><li>Have knowledge of the hotel rate codes, package, segmentation, discounts and how to handle each.</li><li>Handle safe deposit boxes in a accordance with policies and procedures.</li><li>Report any unusual occurrences or requested to manager.</li><li>Be aware of the hotel accident Prevention Policies.</li><li>Ensure the cleanliness and neatness of front office area.</li><li>Ensures that all guests are greeted on arrival & departure of the hotel.</li><li>Review logbook, verify outstanding and follow up pending. Identify if any special assignment for the daily.</li><li>Check Hotel situation, occupancy, functions, groups, VIPs.</li><li>At the end of the shift or the day, he has to communicate all information that the next shift has to know for a well running of the operations</li><li>Prepare for daily arrivals in terms of room allocations, amenities and special requests of the guests.</li><li>Maintain continuous contact with hotel guest to ensure that any problem or complain are handle efficiently and courteously.</li><li>Review and update Logbook</li><li>Check equipment's. </li><li>Be Smart, well-groomed and maintain a friendly and cheerful disposition all the times.</li><li>Oversee the day-to-day operations.</li><li>Report regularly on happening to Asst. FO/FOM.</li><li>Fire Procedure.</li><li>First Aid Procedures.</li><li>Handle guest complaints and report to manager.</li></ul><br>Qualifications<br><br><ul><li>UniversityDegree in Hotel Management</li><li>Minimum 1 year in a similar role in 4-5 star Hotel</li></ul><br>Additional Information<br><br><ul><li><p><strong>What is in it for you:</strong></p><br></li><li>Employee benefit card offering discounted rates at Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li></ul> </div>
<p><strong>Complaints & Escalations Handler</strong></p><p><br></p><p><strong>Location: </strong>Al Barsha, United Arab Emirates</p><p><strong>Sector: </strong>UK renewable energy: solar PV, battery storage and installations</p><p><strong>Customers: </strong>British and American homeowners and businesses</p><p><strong>Experience: </strong>Minimum 5 years in complaints escalation or dispute resolution</p><p><br></p><p><strong>About the role</strong></p><p>We are looking for an <strong>experienced Complaints & Escalations Handler</strong> to own escalated complaints and disputes on solar PV, battery storage and renewable energy installations for customers across the UK.</p><p>You will take full ownership of complex cases, from investigating the facts with technical teams and installers to agreeing a fair outcome and communicating it clearly to the customer. The role suits a confident, independent professional who can handle difficult British and American customers by phone and email, and who writes to a high standard of professional English.</p><p><br></p><p><strong>Key responsibilities</strong></p><p><strong>Complaint management and resolution</strong></p><ul><li><strong>End-to-end case ownership:</strong> take ownership of escalated complaints from initial investigation through to final resolution.</li><li><strong>Investigation:</strong> look into concerns about installation quality, technical faults, delays, warranties and contractual obligations.</li><li><strong>Corrective action:</strong> assess each case on its facts and decide the right remedy, working with technical teams, installers, engineers and management.</li><li><strong>Fair, commercial outcomes:</strong> resolve disputes in a way that satisfies the customer while protecting the company's contractual and commercial interests.</li><li><strong>De-escalation:</strong> manage difficult conversations calmly and recognise when a matter needs management involvement or formal escalation.</li></ul><p><strong>Customer communication</strong></p><ul><li><strong>UK and US customers:</strong> communicate confidently by telephone and email, including on technical explanations and contractual disputes.</li><li><strong>Written responses:</strong> prepare detailed, professional complaint responses and investigation summaries without relying on management to draft them.</li><li><strong>Managing expectations:</strong> keep customers informed on resolutions, remedial works and timelines.</li></ul><p><br></p><p><strong>Coordination and reporting</strong></p><ul><li><strong>Remedial works:</strong> coordinate with scheduling teams to arrange works and follow up until every case is closed.</li><li><strong>Case records:</strong> keep accurate complaint records and supporting documentation in the CRM.</li><li><strong>Continuous improvement:</strong> spot recurring complaints and recommend changes to prevent them.</li><li><strong>Management reporting:</strong> produce clear reports on open complaints, escalations and resolutions.</li></ul><p><br></p><p><strong>Requirements</strong></p><p><strong>Essential</strong></p><ul><li><strong>5+ years</strong> in complaints escalation, dispute resolution or senior customer support.</li><li>Proven record of <strong>independently investigating and resolving complex complaints</strong>.</li><li>Direct experience supporting <strong>British or American customers</strong>, especially by telephone.</li><li><strong>Excellent spoken and written English</strong>, including formal complaint correspondence.</li><li>Background in <strong>technical products, installations, utilities, engineering or telecommunications</strong>.</li><li>Strong problem-solving, negotiation and organisational skills, with close attention to detail.</li><li>Experience using <strong>CRM systems</strong> and maintaining case records.</li></ul><p><strong>Advantageous</strong></p><ul><li>Experience in <strong>solar energy, renewable energy or technical installation services</strong>.</li></ul><p><strong>Key competencies</strong></p><ul><li>Ownership and accountability for outcomes</li><li>Calm, professional handling of difficult customers</li><li>Sound judgement on when to resolve and when to escalate</li><li>Clear, structured written communication</li><li>Commercial awareness of contracts and warranties</li></ul><p><br></p><p><strong>Please note</strong></p><p>This role is <strong>not suitable for general administrative or entry-level customer service applicants</strong>. Candidates whose experience is limited to basic call centre duties, general customer service or forwarding complaints to another department will not be considered.</p><p>We want an experienced professional who can investigate problems, take responsibility for their cases and bring matters to a conclusion.</p>
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<br>Company Description<br><br><p>Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.</p><br><p>Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.</p><br><p>With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.</p><br><p>The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.</p><br><br>Job Description<br><br><ul><li>To ensure that all guests / visitors receive a warm welcome, cordially greeting them, helping them out from their car / taxi, opening the hotel doors for them as well as escorting them to the lobby / reception and wishing them a nice stay.</li><li>To ensure that all guests / visitors receive a fond farewell, cordially greeting them, opening the hotel doors and helping them into their vehicles, as well as bidding them farewell.</li><li>To relay accurate directions to guests/visitors on inquiries regarding destinations within the local area.</li><li>To assist in securing taxis/transportation for guests/visitors.</li><li>To monitor and direct traffic activity of taxis, limousines, buses and other vehicles, ensuring a smooth and efficient flow.</li><li>To ensure that all driveways are kept clear; that vehicles are not parked or left standing in illegal spaces.</li><li>To ensure that the privacy of the guests and the confidentiality of the information is respected.</li><li>To handle guest luggage and belongings carefully, to store them safely, avoiding damage or lost.</li><li>To check the cars / taxi for forgotten items and to respect the Lost & Found procedures.</li><li>To ensure uncompromising levels of cleanliness and maintenance of the work place and to liaise with the housekeeping when necessary.</li><li>To properly use the tools, equipment and stocks and to ask for requisitions accordingly.</li><li>To assist the drivers, valet parking and bell attendants in the daily activity.</li><li>To manage any guest complaint in a professional manner, by owning it, resolving it to the guest satisfaction and recording it.</li><li>To call the supervisor or manager for advice in serious cases or if an approval is required.</li><li>To be fully aware of and to report all guest comments or complaints.</li></ul><br>Qualifications<br><br><ul><li>Previous experience in a customer service role, preferably in a fast-paced environment.</li><li>Exceptional interpersonal and communication skills.</li><li>Impeccable grooming and professional appearance.</li><li>Strong attention to detail and ability to multitask effectively.</li><li>Ability to remain calm and composed in high-pressure situations.</li><li>Physical ability to stand for extended periods and lift/carry heavy objects.</li><li>Flexibility to work evenings, weekends, and holidays as required.</li></ul> </div>
<strong>Overview<br><br></strong>M42 delivers comprehensive healthcare services across the full continuum of care; from primary care to advanced specialty treatments. Leveraging cutting-edge health technologies and precision medicine, we ensure the highest standards of effectiveness, efficiency, and patient-centered outcomes. With a global presence spanning more than 480 facilities in 27 countries and a dedicated workforce of over 20,000 professionals, M42 is uniquely positioned to redefine the future of healthcare on a global scale.<br><br>Sheikh Sultan bin Zayed Hospital is a state-of-the-art hospital serving Abu Dhabi’s Northern Emirates. With 200+ beds and JCI accreditation, it delivers world-class, community-focused care. By leveraging cutting-edge technologies and the expertise of M42’s renowned network (including ImperialCollege London Diabetes Centre, Amana Healthcare, Mubadala Health Dubai, and Healthpoint), SSBZH stands at the forefront of medical innovation. The hospital is dedicated to improving health outcomes, facilitating access to quality care and addressing the unique needs of military personnel, their families, and the broader community in the Northern Emirates.<br><br>Sheikh Sultan Bin Zayed Hospital (SSBZH) is seeking an experienced Consultant Neurologist to join its growing multidisciplinary team. The successful candidate will provide comprehensive neurological care across inpatient and outpatient settings, managing a wide range of neurological disorders while delivering exceptional patient-centered care. The Consultant will play a key role in advancing neurological services, supporting clinical excellence, and contributing to education, research, and quality improvement initiatives.<br><br><strong>Responsibilities<br><br></strong><ul><li>Diagnose and manage a broad spectrum of neurological disorders, including stroke, epilepsy, headache disorders, movement disorders, multiple sclerosis, neuromuscular diseases, dementia, and neurodegenerative conditions.</li><li>Provide expert neurological consultations for inpatients, outpatients, and emergency department referrals.</li><li>Develop individualized, evidence-based treatment plans and monitor patient outcomes.</li><li>Interpret and integrate neurological investigations, including EEG, EMG/NCS, neuroimaging, and laboratory results.</li><li>Participate in acute stroke management and multidisciplinary care pathways.</li><li>Collaborate closely with physicians, surgeons, rehabilitation specialists, and allied health professionals to ensure optimal patient care.</li><li>Perform specialized neurological procedures relevant to training and expertise.</li><li>Maintain accurate and timely clinical documentation in accordance with hospital and regulatory standards.</li><li>Participate in departmental quality improvement initiatives, clinical audits, and patient safety programs.</li><li>Contribute to the education and mentorship of junior physicians, medical students, and allied healthcare professionals.</li><li>Participate in research activities and support the advancement of evidence-based neurological practice.</li><li>Provide on-call coverage as required by the department.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Medical Degree (MBBS, MBChB, MD, or equivalent) from an accredited institution.</li><li>Tier 1 qualification in Neurology recognized by the Department of Health (DOH), Abu Dhabi.</li><li>Completion of accredited specialty training in Neurology.</li><li>Eligibility for Consultant licensure with the Department of Health (DOH), Abu Dhabi.</li><li>Significant post-specialty experience as a Consultant Neurologist in a reputable healthcare institution.</li><li>Demonstrated expertise in managing complex neurological conditions across inpatient and outpatient settings.</li><li>Strong commitment to patient safety, clinical excellence, and multidisciplinary collaboration.</li><li>Experience in teaching, research, and quality improvement activities is preferred.</li><li>Excellent communication and interpersonal skills.</li></ul>
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<span>Bayut & dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE.<br> Connecting millions of users across the country, we are committed to delivering the best online search experience.<br> As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market.<br> With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.<br> As an Insurance Agent, you will be responsible for promoting and closing car insurance policies for C2C car buyers and sellers on dubizzle.<br> Your main role is to consult with potential customers over the phone, assess their insurance needs, and provide tailored car insurance solutions through our network of insurance providers.<br> You will play a crucial role in driving the adoption of insurance products, contributing to our value-added services growth strategy.<br> In this role, you will: Handle inbound and outbound calls to pitch auto insurance options to C2C car buyers and sellers.<br> Understand customer needs, assess eligibility, and recommend suitable insurance packages.<br> Own the full telesales cycle from prospecting to closing.<br> Present customised insurance solutions clearly over calls, WhatsApp, and email.<br> Cross-sell other value-added services such as car inspection, warranty, and finance, where applicable.<br> Build rapport with customers and act as a trusted advisor throughout their insurance journey.<br> Manage objections effectively and ensure timely follow-ups for deal closure.<br> Coordinate with internal teams and insurance partners to ensure a smooth and efficient onboarding experience.<br> Maintain detailed and accurate CRM records of calls, quotations, applications, and closed deals.<br> Share daily performance updates with your team lead.<br> Consistently meet and exceed monthly insurance sales targets.<br> Stay updated on insurance policy changes, provider offerings, and market trends in the UAE.<br> Provide insights to improve scripts, insurance packages, and customer engagement strategies.<br> A fast paced, high performing team.<br> Multicultural environment with over 60 different nationalities Competitive Tax-free Salary Comprehensive Health Insurance Annual Air Ticket Allowance Employee discounts at multiple vendors across the emirates Rewards & Recognitions Learning & Development Bayut & dubizzle is an equal opportunity employer.<br> We celebrate diversity and are committed to creating an inclusive environment for all employees.<br> #UAEdubizzle Bachelor’s Degree in Finance or Business (preferred).<br> Minimum 2 years of experience in auto insurance sales — preferably via telesales.<br> Prior experience in high-volume inside sales or call centre environments.<br> Experience in using CRM Software/Apps.<br> Familiarity with the UAE automotive market, car insurance policies and provider landscape.<br> Understanding of value-added services like inspection, finance, warranty, and registration support.<br> Excellent written and verbal communication skills.<br> Strong negotiation and closing skills.<br> Ability to multitask, prioritise, and manage pipeline and time effectively & efficiently.<br> Target-oriented and strong closer.<br> Team player.<br> Confident under pressure with aggressive follow-up and time management.<br> Strong customer service attitude, work ethic, and a drive for success.<br> Have a passion for helping others.<br></span> </div>
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<span>Bayut & dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE.<br> Connecting millions of users across the country, we are committed to delivering the best online search experience.<br> As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market.<br> With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.<br> As an Insurance Agent, you will be responsible for promoting and closing car insurance policies for C2C car buyers and sellers on dubizzle.<br> Your main role is to consult with potential customers over the phone, assess their insurance needs, and provide tailored car insurance solutions through our network of insurance providers.<br> You will play a crucial role in driving the adoption of insurance products, contributing to our value-added services growth strategy.<br> In this role, you will: Handle inbound and outbound calls to pitch auto insurance options to C2C car buyers and sellers.<br> Understand customer needs, assess eligibility, and recommend suitable insurance packages.<br> Own the full telesales cycle from prospecting to closing.<br> Present customised insurance solutions clearly over calls, WhatsApp, and email.<br> Cross-sell other value-added services such as car inspection, warranty, and finance, where applicable.<br> Build rapport with customers and act as a trusted advisor throughout their insurance journey.<br> Manage objections effectively and ensure timely follow-ups for deal closure.<br> Coordinate with internal teams and insurance partners to ensure a smooth and efficient onboarding experience.<br> Maintain detailed and accurate CRM records of calls, quotations, applications, and closed deals.<br> Share daily performance updates with your team lead.<br> Consistently meet and exceed monthly insurance sales targets.<br> Stay updated on insurance policy changes, provider offerings, and market trends in the UAE.<br> Provide insights to improve scripts, insurance packages, and customer engagement strategies.<br> A fast paced, high performing team.<br> Multicultural environment with over 60 different nationalities Competitive Tax-free Salary Comprehensive Health Insurance Annual Air Ticket Allowance Employee discounts at multiple vendors across the emirates Rewards & Recognitions Learning & Development Bayut & dubizzle is an equal opportunity employer.<br> We celebrate diversity and are committed to creating an inclusive environment for all employees.<br> #UAEdubizzle Bachelor’s Degree in Finance or Business (preferred).<br> Minimum 2 years of experience in auto insurance sales — preferably via telesales.<br> Prior experience in high-volume inside sales or call centre environments.<br> Experience in using CRM Software/Apps.<br> Familiarity with the UAE automotive market, car insurance policies and provider landscape.<br> Understanding of value-added services like inspection, finance, warranty, and registration support.<br> Excellent written and verbal communication skills.<br> Strong negotiation and closing skills.<br> Ability to multitask, prioritise, and manage pipeline and time effectively & efficiently.<br> Target-oriented and strong closer.<br> Team player.<br> Confident under pressure with aggressive follow-up and time management.<br> Strong customer service attitude, work ethic, and a drive for success.<br> Have a passion for helping others.<br></span> </div>
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<p>Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. </p><br><br><br><p>By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights. </p><br><br><br><p>Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide. </p><br><br><br><b>Job Description</b><br><br><p><span><b>Meet our Professional Services Team!</b></span></p><br><br><p><span>Successful value-driven Sprinklr implementations start with us. We’re looking for experienced CCaaS project managers to help provide premium services to our global customer base. As a member of our team, you’ll support customers through the initial stages of their Sprinklr journey and work with a team of passionate internal consultants, solutions designers, analytics experts, as well as sales and service delivery leaders to make it happen.</span></p><br><br><p><span><b>What You'll Do</b></span></p><br><br><p><span>Sprinklr is looking for a Project Manager with expertise in CCaaS (Contact Center as a Service) operations to manage enterprise-level projects for Sprinklr’s largest customers. In this role, you will be both responsible for the end-to-end delivery of multi-market, global implementations across multiple customer verticals. </span></p><br><br><p><span><u>Responsibilities:</u></span></p><br><br><p><span>● Own and manage end-to-end project management of CCaaS implementation including stakeholder management, project scope, product enhancements, change control processes, and risk mitigation plans. <br>● The Project Manager ensures that customer business requirements and KPIs are being implemented according to defined scope, requirements and best practices and value is being delivered at every touch point. <br>● Partner with Sprinklr’s cross-functional enablement functions and leaders to ensure alignment and transparency at every project stage. <br>● Drive meaningful relationships with key customer and internal stakeholders, as well as executives, ensuring all parties are providing requisite participation and accountability. <br>● Maintain deep Sprinklr platform knowledge to develop realistic and meaningful project plans and workstreams. <br>● Ensure that each project is reported and forecasted accurately to all external and internal stakeholders. <br>● Ensure that all project/program risks, issues and change requests are managed and communicated effectively. <br>● Lead a team striving for quality and excellence in all aspects of project delivery. <br>● Provide weekly project status and burn </span></p><br><br><p><span>reports to the relevant project stakeholders. <br>● Maintain awareness of the CCaaS industry to provide subject matter expertise and guidance internally and for Sprinklr customers. </span></p><br><br><p><span><u>Experience:</u></span></p><br><br><p><span>● Fluent in English and Arabic (Mandatory) <br>● 5 + years' Experience in CCaaS delivery/deployment, Contact Centers, or similar industry <br>● Experience in global (multi-geo/multi-cultural) rollouts <br>● Strong Project Management experience coupled with certifications such as PMP, Prince2 Agile, ACP strongly preferred <br>● Strong stakeholder management experience including at the executive level <br>● Experience managing various deployment types (centralized, decentralized, huband-spoke) <br>● Ability to identify and resolve issues, manage risk models, perform resource allocations and run large-scale cross-functional team meetings <br>● Ability to lead and motivate large teams without direct supervision, leveraging mediation and stakeholder management skills <br>● Strong knowledge of software development life cycles <br>● Strong verbal and written communication skills</span></p><br><br><br><p><span><u>Preferred Experience:</u></span></p><br><br><br><p><span>● Contact center operations <br>● Contact center network, ACD/IVR, dialer, workforce management, software or other solution operations or technical experience <br>● Technical configuration experience with CCaaS or similar SaaS solutions</span></p><br><br><br><p><b>We focus on our mission</b>: Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data — helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things: </p><br><br><ul><li><p>Lead a new category of enterprise software that we call Unified-CXM. </p><br><br></li></ul><ul><li><p>Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience. </p><br><br></li><li><p>Create a culture of customer obsession, with trust, teamwork, and accountability.</p><br><br></li></ul><br><p><b>We believe in our product</b>: Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything — and everyone — can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world’s leading enterprise brands. </p><br><br><br><p><b>We invest in our people</b>: We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off – it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus. </p><br><br><br><p>To learn more about employee benefits by region, <span><u>click here</u></span>. </p><br><br><br><p>To learn more about all-things-Sprinklr, visit our candidate resource hub <span><u>here</u></span>. </p><br><br><br><br><p><b><span>EEO - Our philosophy</span></b><span>: Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. </span></p><br><br><br><p><span>Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law. </span></p><br><br><br><p><span>Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter. </span></p><br><br><br><p><b>Warning about Recruiting Scams: </b>Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please <span><u>review</u></span> the Federal Trade Commission's advice to avoid these types of scams. </p><br><br><br><p>If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.</p><br><br><br><br> </div>
<p><strong>Position Overview:</strong></p><p><br></p><p>To provide a comprehensive obstetrics & gynaecology service for King’s College Hospital/Clinics-.</p><ul><li>The post-holder will:</li><li>be independently responsible for the diagnosis and management of patients attending King’s College Hospital/Clinics-. with conditions requiring obstetrics & gynaecology expertise.</li><li>manage a caseload which includes a wide range of health conditions within King’s College Hospital/Clinics-. facilities providing outpatient, inpatient and day case treatments.</li><li>ensure the highest standards of care for all patients.</li><li>To adhere to the manifesto of care expected of all physician at King’s College Hospital.</li></ul><p><br></p><p><strong>Key Accountabilities:</strong></p><p><br></p><p><strong><u>Clinical</u></strong></p><ul><li>Provide an expert opinion, investigate and manage patients who attend King’s College Hospital/Clinics-. with known or suspected disorders requiring obstetrics & gynaecology expertise.</li><li>Diagnose and treat patients according to established standards of best practice in obstetrics & gynaecology.</li><li>Review the results of all investigations in a timely fashion and modify treatment as required.</li><li>Comply with the established King’s College Hospital/Clinics-. practices regarding outpatient consultations, day care, inpatient and discharge protocols, and follow up.</li><li>Comply with the requirements of the regulatory UAE medical health authorities with respect to all professional practices.</li><li>Be responsible for maternal deliveries, including on an on-call basis</li><li>Perform necessary interventional procedures and ensure approval has been obtained from the relevant healthcare insurance company prior to performing such procedures.</li><li>Accurately document all relevant patient information in a clear and timely fashion in accordance with King’s College Hospital/Clinics-. health record keeping policy.</li><li>Communicate medical information to patients and the patients’ families.</li><li>Liaise with other medical and surgical specialities and professional support services for additional input as required.</li><li>Accept appropriate referrals from other speciality Medical Centres, walk-in patients and patients referred from other hospitals.</li><li>Work effectively and efficiently within the team structure of the King’s College Hospital/Clinics-. treatment centre by maintaining a good working relationship with other members of staff, promoting collaboration and adopting a team-based approach to patient care.</li><li>Implement, support and follow all clinic initiatives, policies and procedures.</li><li>Practice only within the privileges granted by King’s College Hospital/Clinics-. and UAE medical health authorities.</li><li>Depending on service requirements, participate in on-call rotas and cover inpatient and outpatient activity</li></ul><p><br></p><p><strong><u>Clinical Governance & Personal Development</u></strong></p><ul><li>Attend all relevant clinical meetings unless on approved leave.</li><li>Participate fully in all aspects of clinical governance making a significant contribution to clinical audit and risk management activities.</li><li>Take an active role in identifying and reporting clinical risk.</li><li>Contribute to standard setting within the organisation.</li><li>Commit to continual personal development (CPD) and audit to ensure evidence-based best practice is followed.</li><li>Maintain own CPD through attendance at any courses and/or study days necessary to ensure that professional development requirements are met. Attend training and events organised by the hospital/clinic or other agencies, where appropriate.</li><li>Take responsibility for individual learning, development and performance and be willing to demonstrate professional activities and skills to peer reviewers.</li><li>Ensure that a record is maintained of professional development activities in order to inform annual appraisal.</li><li>Maintain a log book of all clinical and surgical activities which can be used as evidence when applying for re-licensing.</li><li>Participate in an annual individual appraisal/performance review.</li><li>Promote personal health and safety and security and that of other employees as defined in King’s College Hospital/Clinics-. Health & Safety Policy.</li><li>Follow <em>Good Medical Practice guidance as issued by the UAE medical health authorities and the UK General Medical Council. </em></li></ul><p><br></p><p><strong><u>Administrative</u></strong></p><ul><li>Effectively manage own time, workload and resources.</li><li>Comply with the UAE medical health authorities’ requirements in order to maintain medical licence.</li><li>Contribute to the development and maintenance of computer-based patient records.</li><li>Ensure confidentiality in all aspects of data management relating to patients, carers, colleagues, and other healthcare workers.</li><li>Maintain business confidentiality outside the organisation with respect to financial, clinical and administrative activities of King’s College Hospital-..</li></ul><p><br></p><p><strong><u>Managerial</u></strong></p><ul><li>Assist the Clinical/Medical Director, Deputy CMO and CMO with recruitment of new staff when required.</li><li>Assume other administrative or clinical duties as needed</li><li>Be willing to deputise and delegate when appropriate.</li><li>Support colleagues with the smooth running of the hospital by providing cover and assistance, during periods of absence.</li><li>Welcome calls (although infrequent) from the management team, and physician on duty while out of working hours.</li><li>Participate in an on-call rota for King’s College Hospital-..</li><li>Assist in the financial management of King’s College Hospital/Clinics-. by:</li><li>Working effectively with individuals in other agencies to meet patients’ needs.</li></ul><p><br></p><p><strong><u>Quality </u></strong></p><p><br></p><ul><li>Strive to maintain quality in clinical care, alert other team members to issues of quality, and participate in quality improvement activity.</li><li>Contribute to the effectiveness of the team by reflecting on personal and team activities and identifying potential improvements.</li><li>Adhere to Hospital Policies and Procedures e.g. JCI, Code Blue, infection control, working hours and overtime.</li><li>Comply with Health and Safety Regulations, ensuring safe working practices in a safe working environment</li></ul><p><br></p><p><strong><u>Communication</u></strong></p><p><br></p><ul><li>Recognise the importance of effective communication with patients, carers, and other team members</li><li>Recognise the need for alternative methods of communication in individuals and respond accordingly.</li></ul><p><br></p><p><strong><u>Training & Medical Education:</u></strong></p><ul><li>The applicant will be expected to take an active role in teaching and training</li><li>To contribute to regular CME events in the organisation.</li></ul><p><br></p><p><strong><u>Business Development</u></strong></p><ul><li>Participate in business development and marketing initiatives, as required</li></ul><p><br></p><p><strong><u>Other Responsibilities</u></strong></p><ul><li>Perform any additional duties reasonably assigned by the organization or line manager, even if not explicitly listed in this job description, to meet operational needs and support specific objectives of your department and organization</li><li>Comply with all organizational and departmental policies, procedures, legal requirements, and applicable regulations at all times, and take personal responsibility to read, understand, follow and keep updated with the latest versions.</li><li>Avoid and report any actions that may cause financial loss, reputational damage, or breach of trust to the organization, including fraud, dishonesty, or misrepresentation, which may result in disciplinary action, termination, and legal liability.</li><li>Maintain confidentiality of all organizational, patient, client, and employee information in accordance with policies and laws.</li></ul><p><br></p><p><strong>Education & Qualification</strong></p><ul><li>UAE Medical Health Authority License (DHA).</li><li>MBBS & Master’s degree/Post Graduation/ Diploma in related specialty</li><li>CCT or completion of a recognized specialist training program is preferable.</li></ul><p><br></p><p><strong>Experience</strong></p><ul><li>Minimum 5 years of clinical practice in similar setup</li></ul><p><br></p>
<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26148444<br><br><strong>Job Category</strong> Sales & Marketing<br><br><strong>Location</strong> West Crescent, Palm Jumeirah, Dubai, United Arab EmiratesVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Designs and produces marketing materials including, but not limited to, advertisements, collateral, signage, flash pieces, electronic brochures and presentations to drive hotel revenue.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> High school diploma or GED; 5 years experience in the customer service, call center operations, or related professional area.<br><br></li></ul>OR<br><br><ul><li> Associates or Bachelors degree in Computer Graphics or a related field, or related major; 3 years experience in Computer Graphics or a related professional area.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Graphic Design Operations<br><br></strong><ul><li> Develops various forms of creative design, computer graphics, production layout and marketing support.</li><li> Creates and revises print and multimedia collateral to reflect the current brand look</li><li> Manages the look and feel, concept, visual development and final execution of all design directions.</li><li> Partners with Marketing managers and related operational departments as part of a project team providing design, conceptualization and solutions pertaining to deliverables.</li><li> Maintains familiarity with customer demographics and develops an appropriate look and feel for all promotion and event related collateral.</li><li> Monitors the progress of all projects. Provides continuous communication to the Marketing and/or Project team regarding ongoing projects and status updates.</li><li> Executes various aspects of production including scanning, digital retouching, image editing, special effects, file manipulation and layout.</li><li> Troubleshoots digital production issues as needed.</li><li> Maintains project files and archives.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Provides support for escalated support needs via telephone and email and ensures proper resolution of each, including direct contact with stakeholders when necessary. Responds to and handles problems and complaints.</li><li> Manages the communication of trends via prepared reports to the appropriate personnel, as well as corporate headquarters and other service centers.</li><li> Performs other reasonable requests by management which the associate is capable of performing.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.
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<p><span><b><span><br>Job Description</span></b></span></p><br><p><span><span>Certified as a Top Employer for UAE, Qatar, KSA, and Oman; KONE is dedicated to a better world of work and exhibits this through excellent people practices.</span></span></p><br><p><span><span>We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency from the team putting our people first and creating a workplace that nurtures collaboration, diversity, growth, and well-being.</span></span></p><br><p><span><span>Reporting to the Customer Service Team Leader, we are looking for an energetic and enthusiastic Contact Center Agent to be based in our Sharjah office. The Customer Care Agent is the main entry point for external customer contacts and specializes in callouts, inbound customer queries, or outbound customer calls.</span></span></p><br><p><span><b><span>What will you do?</span></b></span></p><br><p><span><b><span>Callout handling</span></b></span></p><br><ul><li><span><span>You will be accountable for managing various types of contacts: alarm calls, test calls, customer calls including callouts & case registrations, outbound calls, and technician calls, callouts from customer calls to dispatch, and closing the case.</span></span></li><li><span><span>Identify safety situations and manage them by giving adequate safety instructions as described in the global safety procedures. Customer Care Agent shows empathy, is aware of customer feelings in such situations, and provides adequate safety advice to calm the passenger.</span></span></li><li><span><span>Support supervisors in following up on open callouts and making sure that technicians back-report open jobs. </span></span></li><li><span><span>Connecting the customer to the right person in the KONE organization, in case of any request not related to unplanned maintenance.</span></span></li></ul><p><span><b><span>Inbound and Outbound call handling</span></b></span></p><br><ul><li><span><span>Receive and resolve queries and complaints and communicate resolution to customers</span></span></li><li><span><span>Identify possible leads from customer cases e.g., through the web, and assign those to the sales organization</span></span></li><li><span><span>Conduct transactional surveys after a callout or project (e.g., customer satisfaction survey)</span></span></li><li><span><span>Support local marketing in different customer contacting initiatives such as campaigns.</span></span></li></ul><p><span><b><span>Are you the one?</span></b></span></p><br><ul><li><span><span>Bachelor’s Degree holder or equivalent</span></span></li><li><span><span>Minimum two years of customer service experience </span></span></li><li><span><span>Excellent communication, customer management, and IT skills</span></span></li><li><span><span>Stress tolerant and detailed focus</span></span></li><li><span><span>Highly motivated, goal-oriented, diligent, organized self-starter with an orientation towards a high level of customer service.</span></span></li><li><span><span>Fluency in English and Arabic is a must.</span></span></li></ul><br><p><i>At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.</i></p><br><br><p><i>At KONE, we believe in fair and competitive pay that recognizes performance and supports employee engagement. Our approach covers a comprehensive total rewards package, including both financial and non-financial benefits. We are committed to fostering a culture of fairness, respect, equity, diversity, and inclusion.</i></p><br><p>Read more on <span><i><u>https://kone.com/global/en/careers.html</u></i></span></p><br> </div>
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<ol><li><p><span><span>Receives and inspects the documents submitted by the customers/agent to ensure that all documents are complete as per the standard requirements for processing the transactions. (Registrations / Amendments / Liquidation / Mortgages) on Onshore & Offshore. Seek approval from Management to complete the company transactions.</span></span></p><br></li><li><p><span><span>Enters company organizational, financial information data and any changes related to Onshore & Offshore example (Transfer of share, change of board member/shareholder, change of company name, Financial Balance Sheet/ Audit Report, increase/decrease share capital, change of legal status. Etc) system to ensure the record are update completely and timely.</span></span></p><br></li><li><p><span><span>Answers to escalated inquiry from sales team, customer call center etc., for questions / clarifications / follows up raised by the customers/local agents that requires more in depth information.</span></span></p><br></li><li><p><span><span>Check daily the customer’s request (online / front desk) for letters and attestations and coordinate with back/front office to process the online request, process the customer’s request for front office submission.</span></span></p><br></li><li><p><span><span>Issue the letters and attestation within the time frame.</span></span></p><br></li><li><p><span><span>Liaise with government entities to seek for approvals on regulatory requirements.</span></span></p><br></li><li><p><span><span>Liaise with internal departments such as sales, admin to seek approval in certain transactions or update the customer’s information in their system.</span></span></p><br></li><li><p><span><span>Liaise with company’s representative like lawyers / chartered accountants in order to provide the services as per the customer requirements.</span></span></p><br></li><li><p><span><span>To meet with the prospects and provide them with necessary information related to onshore and offshore charges, license issuance procedures, bank deposit of share capital procedures and other information related to onshore & offshore of their companies.</span></span></p><br></li></ol><br><p>#LI-RA1</p><br><br><br><p>Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.</p><br><p>With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.</p><br><p>We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.</p><br><p>What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.</p><br><p>DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.</p><br><p>We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.</p><br><p>WE MAKE TRADE FLOW</p><br><p>TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.</p><br> </div>
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Discover your future at Citi
<p>Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.</p><br>
Job Overview
The Service Manager is an intermediate management position responsible for providing full leadership and direction to a Customer Service team that perform customer service activities. The overall objective is to evaluate and manage performance, ensuring each team meets quality standards and productivity expectations.<br><b><u>Responsibilities:</u></b><br><ul><li>Resolve issues that include uncommon and complex situations with significant organizational impact</li><li>Evaluate team’s performance and make recommendations for pay increases, promotions, terminations, hiring etc.</li><li>Develop leaders by providing guidance and mentorship in conjunction with succession planning</li><li>Develop employees and their skill sets to expand each team’s capabilities and provide growth opportunities</li><li>Recommend new work procedures and contribute to the development of new customer service techniques, models and plans</li><li>Drive organizational change through innovation and process improvement, eliminating friction points for team</li><li>Achieve team performance excellence to ensure high quality and high volume productivity</li><li>Recruit, hire and build a team of highly productive candidates through coaching, collaboration and motivation of staff</li><li>Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.</li><li>Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.</li></ul><p><br><b><u>Qualifications:</u></b></p><br><ul><li>5-8 years of relevant experience</li><li>Intermediate to senior level experience in a related role with commensurate people management experience</li><li>Call Center management experience, preferred</li><li>Proficient knowledge of basic bank products such as deposit accounts, credit cards, time deposits, preferred</li><li>Proficient project management skills</li><li>Effective written and verbal communication and presentation skills</li><li>Influencing and relationship management skills</li></ul><p><br><b><u>Education:</u></b></p><br><ul><li><span>Bachelor's/University</span> degree or equivalent experience</li></ul><p><br>This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.</p><br><br><br><br><br><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family Group: </b>Customer Service<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family:</b>Service<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><b>Most Relevant Skills </b>Please see the requirements listed above.<p>------------------------------------------------------</p><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br>
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<p>The Consultant Radiologist is responsible for providing expert diagnostic imaging and radiological interpretation services to support accurate diagnosis, treatment planning, and patient management. The role involves interpreting medical images, performing image-guided procedures where applicable, consulting with referring physicians, and ensuring high standards of patient safety, clinical quality, and professional practice in accordance with UAE healthcare regulations.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ol><li>Interpret and report diagnostic imaging examinations, including X-rays, ultrasound, CT scans, MRI, mammography, and other relevant imaging modalities according to the facility's services and the physician's scope of practice.</li><li>Provide accurate, timely, and clinically relevant radiology reports to support diagnosis and treatment decisions.</li><li>Perform and supervise image-guided diagnostic and interventional procedures within the approved scope of practice.</li><li>Collaborate with referring physicians, surgeons, oncologists, emergency physicians, and other healthcare professionals to discuss findings and recommend appropriate further investigations.</li><li>Identify and promptly communicate critical or unexpected imaging findings to the responsible treating physician.</li><li>Ensure appropriate selection and justification of imaging examinations, considering clinical indications, radiation exposure, and patient safety.</li><li>Apply radiation protection principles and ensure compliance with relevant safety protocols.</li><li>Assess patients before contrast administration and manage or escalate adverse reactions in accordance with facility protocols.</li><li>Maintain accurate patient records, imaging documentation, and confidential medical information.</li><li>Participate in multidisciplinary team meetings, clinical case discussions, and tumour boards where applicable.</li><li>Supervise, guide, and provide clinical support to radiology residents, trainees, and other relevant healthcare professionals where applicable.</li><li>Participate in clinical audits, quality improvement initiatives, peer reviews, and departmental performance monitoring.</li><li>Maintain professional competence through continuing medical education and ongoing development of radiological knowledge and skills.</li><li>Comply with hospital policies, infection prevention and control standards, ethical requirements, and applicable UAE healthcare regulations.</li><li>Participate in departmental planning, service development, and the implementation of evidence-based radiology practices.</li></ol><p><br></p><p><strong>Qualifications and Requirements</strong></p><ul><li>Recognized medical degree (MBBS or equivalent).</li><li>Recognized postgraduate qualification in Radiology or Diagnostic Radiology appropriate to the Consultant classification.</li><li>Relevant post-qualification clinical experience meeting the applicable DHA Professional Qualification Requirements.</li><li>Demonstrated expertise in interpreting a broad range of diagnostic imaging studies.</li><li>Experience in advanced imaging modalities and image-guided procedures, where relevant to the position.</li><li>Strong clinical judgement, analytical skills, and attention to detail.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work effectively within a multidisciplinary healthcare team.</li><li>Commitment to patient confidentiality, clinical governance, and continuous quality improvement.</li></ul><p><br></p><p><strong>Key Competencies</strong></p><ul><li>Advanced diagnostic imaging and interpretation.</li><li>Clinical decision-making and differential diagnosis.</li><li>Patient safety and radiation protection.</li><li>Effective communication with referring clinicians.</li><li>Time management and prioritization of urgent cases.</li><li>Clinical leadership and professional accountability.</li><li>Quality assurance and evidence-based practice.</li></ul><p><br></p><p><strong>Working Conditions</strong></p><ul><li>Work in a hospital, diagnostic imaging centre, or other licensed healthcare facility in Dubai.</li><li>Participate in on-call duties, emergency reporting, and after-hours coverage as required.</li><li>Follow the facility's approved clinical privileges and scope of practice.</li><li>Maintain compliance with DHA licensing, continuing professional development, and healthcare facility requirements.</li></ul><p><br></p><p><strong>Performance Indicators</strong></p><ul><li>Accuracy and timeliness of radiology reports.</li><li>Appropriate escalation of critical imaging findings.</li><li>Compliance with patient safety and radiation protection protocols.</li><li>Quality assurance and clinical audit outcomes.</li><li>Referring physician satisfaction and effectiveness of multidisciplinary collaboration.</li><li>Compliance with professional licensing and facility policies.</li></ul><p><br></p>
<p>Role Overview: <br>The Lease Coordinator for Personal Lease is the main point of contact for Thrifty's Personal Lease clients throughout the vehicle lifecycle. The role covers maintenance, repairs, accidents, breakdowns, replacement vehicles, and off-hire, for clients to get timely, professional, and uninterrupted mobility. The coordinator works closely with the Service Coordinators, workshops, recovery vendors, captains, and the call center, and ensures charges are accurately and promptly posted.<br><br><strong>Key Responsibilities:</strong><br><strong>Booking and Replacement Management</strong></p><ul><li><p>Review the Mile Power service booking manifest daily and segregate bookings into Service, Repair, and Accident cases.</p></li><li><p>Ensure all bookings are opened through the system only and keep Mile Power updated with client requirements.</p></li><li><p>Follow up with the Service Coordinator for priority release where like-for-like replacement was not provided.<br></p></li></ul><p><strong>Scheduled Service and Repairs</strong></p><ul><li><p>Identify vehicles requiring agency service (BBR and premium models) and arrange replacements in coordination with the Service Coordinator.</p></li><li><p>Confirm the full service or repair requirement with the client and arrange mobile service for minor work, including for free zone clients.</p></li><li><p>Arrange QSR or empanelled workshop visits for clients who prefer a workshop.</p></li></ul><p><br><strong>Breakdown and Emergency Support</strong></p><ul><li><p>Respond immediately to emergency bookings and arrange the nearest suitable support, including a replacement vehicle where needed.</p></li><li><p>Arrange recovery for critical faults and offer practical options to clients at far-off locations.</p></li></ul><p><br><strong>Accident Case Management</strong></p><ul><li><p>Verify the Police Report (PR) and complete replacements within its 30-day validity.</p></li><li><p>Arrange recovery and replacement for drivable and non-drivable vehicles, with accident vehicles directed to DIP.</p></li><li><p>Support clients in obtaining PR through the PRO.</p></li></ul><p><br><strong>Vehicle Delivery and LCR</strong></p><ul><li><p>Ensure captains complete pre-delivery vehicle checks before every replacement or LCR delivery.</p></li><li><p>Ensure LCRs are delivered within one working day and escalate delays beyond two days to the Lease Supervisor or HOD.</p></li><li><p>Notify clients in writing of additional rental charges for client-caused delays.</p></li></ul><p><br><strong>Off-Hire and QSR</strong></p><ul><li><p>Give clients 2 to 3 days' notice for off-hire collection, and ensure branding cancellation permits and signed damage acknowledgements are obtained.</p></li><li><p>Share charge estimates with clients before vehicles are handed over for sale.</p></li><li><p>Open QSR job cards in Mile Power and ensure same-day release.</p></li></ul><p><br><strong>Charges Posting</strong></p><ul><li><p>Share estimates for chargeable repairs, follow up on approvals within 2 working days, and escalate to Sales if unconfirmed.</p></li><li><p>Post all repair and off-hire charges within 4 to 5 days of the estimate.</p></li></ul><p><br><strong>Client Service and Professional Conduct</strong></p><ul><li><p>Deliver courteous, professional service, escalate disputes to the supervisor or line manager, and coach captains on the same standards.</p></li><li><p>Follow company policies and maintain a professional appearance.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Skills and Qualifications:</strong></p><ul><li><p>Bachelor's degree or diploma in Business Administration, Automotive, or a related field (preferred).</p></li><li><p>2 to 3 years of experience in lease, rental, or fleet coordination or vehicle maintenance coordination, preferably in the UAE automotive industry.</p></li><li><p>Strong knowledge of vehicle service, repair, and accident handling processes, including Police Report requirements.</p></li><li><p>Proficiency in fleet or lease management systems and MS Office.</p></li><li><p>Good communication, negotiation, and client-handling skills, with the ability to stay calm and professional under pressure.</p></li><li><p>Strong follow-up, coordination, and time-management skills, with attention to detail and the ability to prioritize emergencies.</p></li><li><p><strong>Valid UAE driving license (preferred).</strong></p></li></ul>
Customer Support; Hub Operations; Account Creation; Basic Process Onboarding; Bookings; Inquiry; Providing Quotes; Complaint Handling; Issue Resolution; Case Management; Service Recovery; Pro-active Prevention; Claims Handling; Escalated Issue Resolution; Enquiry; Enquiries (Ad Hoc); Basic Complaint Handling; Basic Issue Resolution<br><br>Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members.<br><br>This position is currently open to UAE Nationals only.<br><br>As this is a call center role, candidates will be required to work on a rostered shift schedule.<br><br>Interpersonal Skills;Written & Verbal Communication Skills;Team Working Skills;Microsoft Office & PC Skills;Problem Solving Skills<br><br>FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.<br><br>All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.<br><br>Our Company<br><br>FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.<br><br>Our Philosophy<br><br>The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.<br><br>Our Culture<br><br>Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Designs and produces marketing materials including, but not limited to, advertisements, collateral, signage, flash pieces, electronic brochures and presentations to drive hotel revenue.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 5 years experience in the customer service, call center operations, or related professional area.<br>OR<br>• Associates or Bachelors degree in Computer Graphics or a related field, or related major; 3 years experience in Computer Graphics or a related professional area.<br>CORE WORK ACTIVITIES<br>Graphic Design Operations<br>• Develops various forms of creative design, computer graphics, production layout and marketing support.<br>• Creates and revises print and multimedia collateral to reflect the current brand look<br>• Manages the look and feel, concept, visual development and final execution of all design directions.<br>• Partners with Marketing managers and related operational departments as part of a project team providing design, conceptualization and solutions pertaining to deliverables.<br>• Maintains familiarity with customer demographics and develops an appropriate look and feel for all promotion and event related collateral.<br>• Monitors the progress of all projects. Provides continuous communication to the Marketing and/or Project team regarding ongoing projects and status updates.<br>• Executes various aspects of production including scanning, digital retouching, image editing, special effects, file manipulation and layout.<br>• Troubleshoots digital production issues as needed.<br>• Maintains project files and archives.<br>Additional Responsibilities<br>• Provides support for escalated support needs via telephone and email and ensures proper resolution of each, including direct contact with stakeholders when necessary. Responds to and handles problems and complaints.<br>• Manages the communication of trends via prepared reports to the appropriate personnel, as well as corporate headquarters and other service centers.<br>• Performs other reasonable requests by management which the associate is capable of performing.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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