Call Center Jobs in UAE

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Wood is recruiting for a Senior Project Engineer to join its UAE business unit focusing on leading the development and delivery of Front-End Engineering Design (FEED) packages for infrastructure facilities.</p><br><p>This role is a full-time on-site role in Dubai, UAE with travel requirement.<br><strong>Reports to: </strong>Project Manager&nbsp;</p><br><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy &amp; Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement&nbsp;</b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Responsibilities:<br><p>Wood is recruiting for a Senior Project Engineer to join its UAE business unit focusing on leading the development and delivery of Front-End Engineering Design (FEED) packages for infrastructure facilities.</p><br><p>This role is a full-time on-site role in Dubai, UAE with travel requirement.<br><strong>Reports to: </strong>Project Manager&nbsp;</p><br><p><i><strong>#Wood #UAE #Dubai #Senior Project Engineer</strong></i></p><br><p>Wood is an integral part of operations in Iraq, and we are continuing to grow our footprint across the country. With a 90-year heritage, 10 major contracts and over 850 employees, we have the skills, expertise and asset knowledge to support clients to deliver energy security and decarbonisation ambitions.</p><br><p>Wood excels in supporting our clients to deliver complex upstream and midstream oil and gas projects in Iraq delivering maintenance, modifications and engineering solutions. We are committed to decarbonising existing assets, producing cleaner energy and developing a sustainable national workforce, ensuring the long-term growth of the region.</p><br><p><strong><u>The role</u></strong></p><br><p>This is an exciting opportunity for an experienced&nbsp;Senior Project Engineer&nbsp;to join our UAE Business Unit.</p><br><p><strong>Our Clients and Projects&nbsp;</strong></p><br><p><strong>Designing the future. Transforming the world.&nbsp;</strong></p><br><p><strong><u>What we can offer</u></strong></p><br><ul> <li><strong>Meaningful and interesting projects</strong> Delivered to high profile clients and complex projects in Iraq&nbsp;</li> <li><strong>Commitment to Diversity and Inclusion</strong>; we are an organisation actively committed to diversity and inclusion across our business with employee networks committed to giving all employees a voice&nbsp;</li> <li><strong>Competitive salary</strong> with regular salary reviews to ensure we are rewarding at the right level in line with the market&nbsp;</li> <li><strong>Commitment to continued professional development;</strong> development plans that are tailored to your individual needs and interests&nbsp;</li> <li><strong>Global connections</strong>: join experts around the world who are at the leading edge of our industry, shaping the standards of our profession&nbsp;</li> <li><strong>Medical Insurance:&nbsp;</strong>Ensures inpatient and outpatient medical care is available should you require treatment.&nbsp;&nbsp;</li> <li><strong>Group Life and Personal Accident Insurance:&nbsp;</strong>The company provides Life Assurance cover&nbsp;</li> <li><strong>The Employee Share Plan:&nbsp;</strong>Gives you the opportunity to purchase Wood shares and receive a match from the company&nbsp;</li> <li><strong>Long Service Award:&nbsp;</strong>Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ services of our employees at 5-year service milestones&nbsp;</li></ul><p><strong><u>Job Objectives:</u></strong></p><br><p>Lead the development and delivery of Front-End Engineering Design (FEED) packages for infrastructure facilities associated with major projects, including logistics bases, fuel storage facilities, roads, utilities, and supporting infrastructure.</p><br><p>The role is responsible for coordinating multidisciplinary engineering activities, ensuring technical excellence, schedule compliance, and successful integration of all engineering disciplines throughout the FEED phase. The position will take overall ownership of infrastructure FEED development and will be supported by discipline engineers.</p><br><p><strong>Key Responsibilities:</strong></p><br><p><strong>FEED Development &amp; Technical Leadership</strong></p><br><ul> <li>Lead the preparation and execution of FEED studies for infrastructure facilities, including:&nbsp; <ul> <li>Logistics bases</li> <li>Fuel storage and distribution systems</li> <li>Roads and transportation networks</li> <li>Utilities and support facilities</li> <li>Site development and associated infrastructure</li> </ul></li> <li>Develop Basis of Design, design philosophies, project specifications, and engineering deliverables.</li> <li>Coordinate multidisciplinary engineering inputs to ensure alignment of design objectives and project requirements.</li> <li>Manage interfaces between civil, structural, mechanical, piping, electrical, instrumentation, and other engineering disciplines.</li> <li>Ensure engineering solutions are technically sound, practical, cost-effective, and compliant with applicable standards and project requirements.</li> <li>Review, coordinate, and approve engineering deliverables generated by discipline engineers.</li></ul><p><strong>Project Engineering &amp; Coordination</strong></p><br><ul> <li>Act as the focal point for all infrastructure FEED activities.</li> <li>Coordinate engineering activities across multiple disciplines and execution centers where applicable.</li> <li>Develop and manage engineering schedules, monitor progress, and drive timely delivery of FEED deliverables.</li> <li>Identify technical risks, constraints, and opportunities and develop mitigation plans.</li> <li>Support project execution planning and contribute to engineering strategies for project development.</li></ul><p><strong>Stakeholder Management</strong></p><br><ul> <li>Serve as the primary engineering interface with external stakeholders and contractors for infrastructure-related FEED activities.</li> <li>Lead technical meetings, workshops, design reviews, and coordination sessions.</li> <li>Present engineering solutions and recommendations to project management and clients.</li> <li>Manage technical queries and ensure timely resolution of issues.</li></ul><p><strong>Quality, HSE &amp; Assurance</strong></p><br><ul> <li>Ensure all FEED activities comply with company procedures, industry standards, and project specifications.</li> <li>Integrate Health, Safety, Environment, and Security (HSES) requirements into engineering designs.</li> <li>Support design assurance and quality reviews of all infrastructure deliverables.</li> <li>Ensure deliverables are issued accurately and within agreed schedules.</li></ul><p><strong>Change &amp; Risk Management</strong></p><br><ul> <li>Identify scope changes and assess their impact on cost, schedule, and technical requirements.</li> <li>Support implementation of approved changes through established management of change processes.</li> <li>Monitor engineering risks and ensure mitigation measures are incorporated into project planning.</li></ul><br>Qualifications:<br><p><strong>What makes you remarkable?&nbsp;</strong></p><br><p>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges.&nbsp;&nbsp;</p><br><p><strong>Expected:</strong></p><br><ul> <li>Bachelor's Degree in Engineering (Civil, Mechanical, Infrastructure, or related discipline).</li> <li>PMP or Project Management qualification is an advantage.</li></ul><p><strong>Experience</strong></p><br><ul> <li>Minimum 10 years of engineering experience in oil &amp; gas, energy, industrial, or infrastructure projects.</li> <li>Demonstrated experience leading FEED studies for infrastructure facilities.</li> <li>Experience with logistics bases, fuel storage facilities, road networks, utilities, and site infrastructure.</li> <li>Proven track record coordinating multidisciplinary engineering teams.</li> <li>Experience interfacing directly with clients and stakeholders during FEED and project development phases.</li></ul><p><strong>Skills &amp; Competencies</strong></p><br><ul> <li>Strong project engineering and FEED management capabilities.</li> <li>Excellent multidisciplinary coordination skills.</li> <li>Thorough understanding of engineering standards, specifications, and design practices.</li> <li>Strong planning, scheduling, and organizational skills.</li> <li>Effective stakeholder and client management abilities.</li> <li>Commercial awareness and understanding of change management processes.</li> <li>Strong leadership, communication, and problem-solving skills.</li> <li>Ability to work independently and drive project objectives to completion.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>.Collaborative care of individuals of all ages, families, groups and communities, sick or well and in all settings. Includes the promotion of health, prevention of illness, and the care of ill, disabled and dying<br> Advocacy, promotion of a safe environment, research, participation in shaping health policy and in patient and health systems management, and education are also key nursing roles. (ICN, 2002).</p><br><p>Participates in the development and maintenance of a competency-based continuing education program that supports the nurses/midwifes in all areas towards improvement in clinical practice. Provides clinical leadership in relevant area of specialty.</p><br><br>Responsibilities:<br><p>Leadership&nbsp;&nbsp;&nbsp;<br> 1-&nbsp;&nbsp;&nbsp;Provides professional leadership and acts as a role model and mentor to fellow nursing staff</p><br><p>2-&nbsp;&nbsp;&nbsp;Performs consistent, systematic evaluation of clinically based programs to determine if they meet patient/staff needs and are responsive to department/organisational direction.</p><br><p>3-&nbsp;&nbsp;&nbsp;Provides the clinical expertise essential to support managers with complex clinical issues.</p><br><p>4-&nbsp;&nbsp;&nbsp;Directs and supports an interdisciplinary team approach based on mutual respect and direct communication between health professionals to provide patient and family centered care</p><br><p>5-&nbsp;&nbsp;&nbsp;Monitors clinical care to ensure clinical standards are met. Identifies variances and initiates corrective measures as required. Uses this information to inform educational and bedside teaching opportunities in consultation with the CRN and or unit manager.</p><br><p>6-&nbsp;&nbsp;&nbsp;Monitors staff performance, providing regular constructive feedback, coaching, guidance and support to team members on the shift. &nbsp;Provides performance feedback to line manager.</p><br><p><br> 7-&nbsp;&nbsp;&nbsp;Attends patient care rounds, using them as a teaching opportunity.</p><br><p>8-&nbsp;&nbsp;&nbsp;Role models comprehensive clinical handover / report using SBAR to ensure patient safety</p><br><p>9-&nbsp;&nbsp;&nbsp;Maintains accurate records of educational activity and reports as required by the CRN or unit manager.</p><br><p>10-&nbsp;&nbsp;&nbsp;Participates, as assigned, on committees, working groups and other organization activities</p><br><p>Management of Clinical Practice<br> &nbsp;&nbsp;&nbsp;<br> 1-&nbsp;&nbsp;&nbsp;Collaborates with nursing staff and other disciplines in the implementation, and evaluation of educational programs.</p><br><p>2-&nbsp;&nbsp;&nbsp;Participates in adult education, group dynamics, communication, and teaching strategies ay unit level.</p><br><p>3-&nbsp;&nbsp;&nbsp;Assists nursing staff to integrate new knowledge and skill into their practice and ensures that ongoing competency is maintained.</p><br><p><br> 4-&nbsp;&nbsp;&nbsp;Supports an environment that allows staff to acquire skills, identify and develop new ideas that ensures commitment to the organisational goals.</p><br><p>5-&nbsp;&nbsp;&nbsp;In liaison with the Nurse Manager, reviews nursing practice and addresses required changes based on best practice guidelines</p><br><p><br> 6-&nbsp;&nbsp;&nbsp;Provides specialty specific orientation to relevant staff and participates the organization’s orientation programs as required.</p><br><p><br> 7-&nbsp;&nbsp;&nbsp;Provides bedside clinical consultations in area of expertise/specialization.</p><br><p>8-&nbsp;&nbsp;&nbsp;Collaborates with nursing staff in identifying patient care concerns and in determining areas that necessitate resolution through staff education and escalates to the education and unit manager.</p><br><p>9-&nbsp;&nbsp;&nbsp;Provides opportunities for individual nursing staff development</p><br><p><br> 10-&nbsp;&nbsp;&nbsp;Participates in the implementation of evidence based practice and research to promote clinical knowledge and a research based clinical practice environment.</p><br><p><br> 11-&nbsp;&nbsp;&nbsp;Support the staff to provide a suitable environment for patient and family learning. &nbsp;</p><br><p><br> 12-&nbsp;&nbsp;&nbsp;Engages in health promotion activities in the organization and community</p><br><p><br> 13-&nbsp;&nbsp;&nbsp;Responds to all levels of emergencies according to the organization’s policies and Procedures.<br> Communication&nbsp;&nbsp;&nbsp;<br> 1-&nbsp;&nbsp;&nbsp;Role models comprehensive clinical handover / report using SBAR to ensure patient safety</p><br><p>2-&nbsp;&nbsp;&nbsp;Maintains a strong communication network with the clinical leadership in promoting educational programs.</p><br><p><br> 3-&nbsp;&nbsp;&nbsp;Uses information technology to access, transmit and produce information as necessary.</p><br><p>4-&nbsp;&nbsp;&nbsp;Facilitates effective communication between the patient, family and the interdisciplinary health care team as required<br> Performance Improvement/Risk Management&nbsp;&nbsp;&nbsp;1-&nbsp;&nbsp;&nbsp;Utilize information gained from program evaluation to suggest future program directions in consultation with the education and unit manager.</p><br><p><br> 2-&nbsp;&nbsp;&nbsp;Supports a culture of performance improvement.</p><br><p><br> 3-&nbsp;&nbsp;&nbsp;Monitors and evaluates the quality of nursing care</p><br><p><br> 4-&nbsp;&nbsp;&nbsp;Audits compliance with organizational documentation standards.</p><br><p><br> 5-&nbsp;&nbsp;&nbsp;Monitors and supports the organisational Key Performance Indicators and Clinical Indicators and reinforces corrective action to improve clinical service.</p><br><p>6-&nbsp;&nbsp;&nbsp;Responsible for minimizing exposure to incidents of infection/cross infection of patients, staff, visitors and the general public. Ensures staff adheres to the infection control policies and procedures of the organization</p><br><p>7-&nbsp;&nbsp;&nbsp;Complies with International and DOH &nbsp;Patient Safety Goals</p><br><p><br> 8-&nbsp;&nbsp;&nbsp;Participates in interdisciplinary teams and Performance Improvement Projects for evaluation and improvement of processes and clinical practice where appropriate.<br> Professional Responsibilities&nbsp;&nbsp;&nbsp;<br> 1-&nbsp;&nbsp;&nbsp;Maintains contemporary knowledge of evidence based practice relevant to specialty.</p><br><p>2-&nbsp;&nbsp;&nbsp;Participates in activities which enhance own professional growth and development.</p><br><p><br> 3-&nbsp;&nbsp;&nbsp;Acts as a professional role model with regards to self-development and self-accountability by projecting the image of a self-directed learner and setting high personal work standards.</p><br><p><br> 4-&nbsp;&nbsp;&nbsp;Develops and achieves annual performance criteria/goals in conjunction with the Line Manager.</p><br><p>5-&nbsp;&nbsp;&nbsp;Maintains and updates a professional portfolio.</p><br><p><br> 6-&nbsp;&nbsp;&nbsp;Identifies and utilizes various mechanisms to assist in development of leadership skills.</p><br><p><br> 7-&nbsp;&nbsp;&nbsp;Utilizes internal educational resources and external agencies to assist with development of job specific competencies.</p><br><p>8-&nbsp;&nbsp;&nbsp;Initiates or participates in Nursing and or other disciplines research that contributes to continual improvement in standards of care.</p><br><p>9-&nbsp;&nbsp;&nbsp;Obtains accredited and non-accredited Continuing Nursing Education (CNE) Units in compliance with HA-AD and the organization’s requirements. &nbsp;<br> General<br> &nbsp;&nbsp;&nbsp;<br> 1-&nbsp;&nbsp;&nbsp;This job description is not definitive and following periodic review may be subject to change.</p><br><p>2-&nbsp;&nbsp;&nbsp;The Charge nurse educator will also be expected to contribute to the wider corporate and organisational development needs as appropriate within scope of practice.</p><br><p>3-&nbsp;&nbsp;&nbsp;The Charge nurse educator will be expected to ensure compliance with the requirement of the Health and Safety regulations of the hospital</p><br><p>4-&nbsp;&nbsp;&nbsp;Upholds the organization customer service standards at all times</p><br><p>5-&nbsp;&nbsp;&nbsp;Adheres to the guiding principles and values of the SEHA NMoC<br> Clinical Practice&nbsp;&nbsp;&nbsp;<br> Demonstrates integration of the unique knowledge and technical skills required for the specialty as per the role specific clinical practice definition in Appendix 1 and the SEHA competency and training matrix.</p><br><br>Qualifications:<br><p>Qualification :-&nbsp;</p><br><p>&nbsp;Special Certificate:-&nbsp;</p><br><p>&nbsp;&nbsp;&nbsp;A total of 4 years’ experience post inclusive of 1 year of experiemce in education (academic or clinical). UAE Nurses excluded from the One year of education experience.</p><br><p>Desired&nbsp;<br> Specialist diploma in relevant area. Has completed or is working toward a post graduate qualification in relevant field with intension to complete within 2 years.<br> &nbsp;</p><br> </div>

Who are we?<br><br>Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.<br><br>We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.<br><br>We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.<br><br>We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!<br><br>About North<br><br>North is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications.<br><br>Why This Role?<br><br>This role offers a unique opportunity to shape how enterprises harness the power of AI in real-world applications. As a bridge between our core North product and our clients’ engineering teams, you’ll be at the forefront of solving complex problems and securely integrating AI into critical sectors such as finance, healthcare, and telecommunications.<br><br>We’re looking for Software Engineers with Applied AI experience who can own the design, build, and deployment of agentic workflows powered by Large Language Models (LLMs), from early prototypes to production-grade AI agents, to deliver concrete business value in enterprise workflows. You’ll work closely with customers on real-world business problems, often building first-of-their-kind agent workflows that integrate LLMs with tools, APIs, and data sources. While our pace is startup-fast, the bar is enterprise-high: agents must be reliable, observable, safe, and auditable from day one.<br><br>Note: between 20 - 40% travel anticipated<br><br>In This Role, You Will<br><br>Work closely with our enterprise customers to translate high-value, ambiguous business problems into well-framed agentic workflows with clear success criteria and evaluation methodologies Lead the design, build, and delivery of LLM-powered agents that reason, plan, and act across tools, APIs, and sensitive enterprise data sources, with enterprise-grade reliability and performance Build and ship features for North, our AI workspace platform, working across the full product lifecycle from conceptualisation through production Take ownership of scoping and shaping use cases end-to-end, flexing into whatever technical area the problem demands (including frontend) to drive the most effective solution Contribute to shared frameworks and patterns that enable consistent, high-quality delivery across customers and teams Drive clarity in ambiguous situations, build alignment, and raise engineering quality across the organization Travel up to 20–40% to work on-site with customers and partners<br><br>You May Be a Good Fit If<br><br>You have hands-on experience building and deploying production-grade software in Python; you write clean, testable, observable, scalable code You've built and deployed highly performant RAG and agentic applications, including agents that plan and execute multi-step tasks using patterns like ReAct or Plan-and-Execute You're deeply familiar with the LLM stack: frontier models, vector databases, and orchestration frameworks You have a proven ability to build robust evaluation frameworks, moving well beyond trial and error, to measure agent accuracy, safety, and latency You’re experienced working directly with customers and can lead technical discussions with enterprise stakeholders, translating ambiguous business needs into concrete technical specs You have experience owning the full scope of a use case end-to-end You thrive in fast-paced and ambiguous environments and can execute well even when priorities are shifting<br><br>It's a Bonus If You Have<br><br>Experience setting architectural standards for AI and agentic systems across distributed teams Experience flexing into unfamiliar technical areas, such as frontend, when the problem calls for it Exposure to regulated or sensitive industry environments (finance, healthcare, telecoms) Experience with enterprise security, compliance, or auditability requirements for AI systems<br><br>We are open to candidates currently based in the Middle East or who are open to travelling or relocating.<br><br>Full-Time Employees At Cohere Enjoy These Perks<br><br>A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. Full health and dental benefits, including a separate budget for mental health. RRSP matching, 401K, Pension Scheme.100% Parental Leave top-up for up to 6 months, for either parent. Annual enrichment benefits:<br><br>Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.<br><br>Education & learning stipend for conferences, courses, and coaching.<br><br>6 weeks of paid vacation (30 working days!) Budget for traveling to other offices if you are remote, plus an annual company offsite.<br><br>How And Where We Work<br><br>Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. For those not near an office: a co-working benefit so you can work alongside others in your city. Everyone receives a $500 home office stipend to set up your workspace properly.<br><br>If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.<br><br>We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs.<br><br>We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.<br><br>Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and Linked In only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers page.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> <p><strong>JOB PURPOSE:</strong></p><br><p><span>Lead and control all activities related to areas of Management Accounts, Accounts Payable, Accounts Receivable, Fixed Assets, General Leader, CCB systems and Payroll for all financial activities and day to day operations. Control all activities related to organizational performance and reporting to ensure timely deliverable of various reports, which will enable ADNOC City Gas senior management and stakeholders’ decision-making.</span></p><br><p><span>Directs the ongoing effectiveness and efficiency of the Accounts Receivables, including bank &amp; collections, in order to support the business in the commercial environment.&nbsp; Ensure the capturing of all financial information timely in compliance of company policies and procedures. To support the management and internal stakeholders for day-to-day business and dealing with external stakeholders on business matters. Assisting the CFO for strategy development, funding, investment decisions and developing business plans.</span></p><br><p><span>Supporting the internal stakeholders and executing any special task assigned by Management. Ensure that AGDC financial activities are conducted in accordance with ADNOC best practice.</span></p><br><p><u><span>KEY ACCOUNTABILITIES:</span></u></p><br><p><span><strong><em><u>Job Specific Accountabilities</u></em></strong></span></p><br><p><span><strong><u>Support to the Line Manager &amp; Senior Management</u></strong></span></p><br><ul><li><span>Support Line Manager and Senior Management in developing short and long term business plans and strategies with the objective of establishing growth of company and its profitability.</span></li><li><span>Support Line Manager and Corporate finance head group for data analysis and reporting requirement.</span></li><li><span>Coordinate with concerned stakeholders and assist CFO/Finance Manager for implementing the accounting policies.</span></li></ul><p><span><strong><u>Management Accounts</u></strong></span></p><br><ul><li><span>Monitoring of Annual Plans/Strategy, Performance indicators. Monitor actual performance against Operating Plan &amp; Budget by analysing data, obtain justification, assess financial impact of change, recommend corrective actions for necessary rectification and maximize performance. </span></li><li><span>Contribute in timely updating/reviewing ADNOC City Gas Contract and closely monitor financial KPI’s proposing recovery plans for any slippage. Contribute to the management of financial risks by keeping management abreast of any findings or variances related to financial performance. </span></li><li><span>Review monthly financial performance presentation to Executive Team along with proper major variances justification. </span></li><li><span>Compilation, review and submission to ADNOC City Gas senior management 5 years Business Plan for approval. Coordinating with ADNOC HQ for its submission.&nbsp;</span></li><li><span>Provide internal/external audit with required financial documents. Provide financial consultation to management and other stakeholders as and when required. Participate in budget preparation activities as and when required.&nbsp;</span></li></ul><p><span><strong><u>Accounts Receivable</u></strong></span></p><br><ul><li><span>Ensures the accuracy of the accounts receivables listings to make timely collections and payments. Develop and implements a payment, credit and collections policy which is designed to ensure timely collections and control over receivables. </span></li><li><span>Directs the development and oversee the implementation of operational policies, procedures and controls covering all areas of Accounts Receivables activity so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service to financial function across the Group.</span></li><li><span>Ensures the maintenance of all accounting and financial records, including the proper safekeeping of invoices and payments in/out. Ensures proper review and verification of requests for reimbursement of imprest funds and maintenance and control of the accounts receivables systems.</span></li><li><span>Coordinates with Government, External and Internal Auditors regarding their observations on the internal controls and other related matters over the department activities.</span></li><li><span>Participates on the development and implementation of new projects that will have an impact on the accounts.</span></li><li><span>Directs all related activities to the monthly/yearly closing related to the department.</span></li></ul><p><span><strong><u>Accounts Payable</u></strong></span></p><br><ul><li><span>Recommend modification with a view to improving suppliers accounting, reporting, accounts payable system, policies and procedures.</span></li><li><span>Ensure the preparation of monthly reconciliation and interfaces with general ledger and the corresponding contractors, consultants and suppliers.</span></li><li><span>Ensure the maintenance of accounting and all financial records, including proper safekeeping of various bank guarantees, cash calls and operating agreements, leases, etc.</span></li><li><span>Ensure the preparation of necessary bank transfers/other payment documents, including verification of the validity and accuracy of the payments.</span></li><li><span>Control the review of bank guarantees liquidated damages, retention and advances recovery.</span></li><li><span>Approve the calculation of accruals at the close of each accounting period and ensure the execution of necessary accounting entries.</span></li><li><span>Ensure maintenance of control of the accounts payable, payroll and employee ledger systems.</span></li><li><span>Coordinate with Government, external and internal auditors with regards to their observations on the internal controls and other related matters over the department activities.</span></li><li><span>Devise work methods according to company's objectives, policies and specialised accounting procedures and standards.</span></li><li><span>Liaise with Corporate Services Manager regarding employees' actions, programs and payments to and on behalf of employees.</span></li><li><span>Liaise with suppliers, consultants and contractors regarding their invoices, credit notes and payment queries.</span></li><li><span>Liaise with external/ internal auditors relative to review of suppliers and employees cost and records.</span></li></ul><p><span><strong><u>General Ledger &amp; Consolidation</u></strong></span></p><br><ul><li><span>Control all activities of General Ledger including the preparation and issuance of periodic trial balances and related financial statements in line with company financial policy and procedures and international Financial Reporting Standards.</span></li><li><span>Supervise the periodic reconciliations for all Control Accounts, covering Accounts Receivable, Accounts Payable, Payroll, Employee Ledger, Billing Systems and inventory including goods-in-transit.</span></li><li><span>Review and Endorse month/year-end closing programmes in line with ADNOC guidelines ensuring deadlines are met as per the schedule.</span></li><li><span>Ensure the preparation of all necessary schedules to the Financial Statements and external auditor requirements. Evaluate and challenge claims, contingent liabilities and provisions in order to be accurately disclosed in Financial Statements notes.</span></li><li><span>Review inventory provision calculation and approve related Journal Vouchers. Review the stock certificate letter and ensure the relevant authority approves it.</span></li><li><span>Review required Financial Statement data to ERP system quarterly. Review and endorse requests to create control account segment including related hierarchy.</span></li><li><span>Ensure providing required financial information to Internal, External and Government auditors, review draft report and develop action plans to implement recommendations.&nbsp;</span></li></ul><p><span><strong><u>Fixed Assets</u></strong></span></p><br><ul><li><span>Supervise and monitor all Fixed Assets related activities to ensure proper accounting of additions, disposals, transfers, write offs and depreciation in line with corporate accounting policies and procedures. Provide reports as appropriate to enable informed decision making.</span></li><li><span>Reviews &amp; monitors accrual entries pertaining to capital expenditure on a yearly basis and ensure that they are reconciling with the general ledger accounting. </span></li><li><span>Endorses reconciliation process of fixed asset verification and abandonment cost. </span></li><li><span>Endorses Asset Retirement/Transfer requests and obtain management approval as per DOA. </span></li><li><span>Reviews and endorses write-offs &amp; Financial Discrepancy Report requests to ensure conformity of the mentioned information with the data in Fixed Asset Register and obtain management approval as per DOA. </span></li><li><span>Ensures depreciation has been carried out as per ADNOC Policies &amp; Procedures on a monthly/yearly basis prior to initiating execution of depreciation to General Ledger.</span></li><li><span>Ensures standard and ad-hoc reports are prepared based on requests from ADNOC and shareholders including consolidated Fixed Assets and Depreciation for Shareholders. </span></li></ul><p><span><strong><u>Forecasts, Budget, Funds, Treasury, Taxation, VAT &amp; Reporting</u></strong></span></p><br><ul><li><span>Initiate the Forecast and Budget Revision to identify and advice management of any changes that are significant to warrant amendment to the approved Annual Operating Plan &amp; Budget.</span></li><li><span>Lead the Annual Operating Plan &amp; Budget as aligned with the Company Business Plan, including guidelines, instructions, format and presentations to Management and Shareholders.</span></li><li><span>Managing the requirements of AD HQ finance and required reporting for AGDC.</span></li><li><span>Ensure all required Financial reports including billing statements, supplement to the financial statement, other mandatory reports are submitted to Shareholders as per the deadlines. </span></li><li><span>Review and participate user acceptance test for financial system enhancement. Identify and review existing Processes and Procedures to identify required control, analyse user requests and recommend enhancement.</span></li><li><span>Manage the handling of Tax related activities along with coordination of AD HQ TAX team. Timely submission of VAT related reconciliations to ADNOC HQ Tax team. </span></li><li><span>Managing the update of collection and disbursements of funds for company business.</span></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>Job Purpose</strong></span></span></p><br><p><span><span>To lead the development, evaluation, and implementation of Corporate Credit Policies and Programs while managing the end</span></span><span><span>‑</span></span><span><span>to</span></span><span><span>‑</span></span><span><span>end credit lifecycle across assigned Corporate Banking portfolio(s).&nbsp; The role is responsible for structuring complex credit facilities through direct engagement with Corporate Banking clients and relationship teams within one designated sector or a portfolio of multiple industry sectors, as assigned from time to time based on business requirements and portfolio composition. The incumbent is expected to possess the requisite cross</span></span><span><span>‑</span></span><span><span>sector credit expertise to independently assess and manage credit exposures across single or multiple industries, ensuring strong risk governance, effective portfolio oversight, and seamless stakeholder management across Business, Legal, Compliance, Audit, Operations, and other internal and external partners, in line with the Bank’s risk appetite and regulatory expectations.</span></span></p><br><ul><li><p><span><span>Lead the end‑to‑end credit lifecycle for Corporate Banking portfolios across assigned sector(s), including underwriting, approval, monitoring, and remediation of credit exposures.&nbsp;</span></span></p><br></li><li><p><span><span>Drive the development and implementation of corporate lending frameworks, including formulation and maintenance of sector‑agnostic credit policies, procedures, and underwriting standards applicable across single or multiple industry verticals.&nbsp;</span></span></p><br></li><li><p><span><span>Partner with Corporate Banking business teams to structure optimal credit solutions for clients operating within the incumbents in line with the Bank’s risk appetite.&nbsp;</span></span></p><br></li><li><p><span><span>Provide credit advisory to Relationship Managers on transaction structuring considering sector‑specific risk dynamics, financial profiles, collateral structures, regulatory considerations, and prevailing market conditions.&nbsp;</span></span></p><br></li><li><p><span><span>Evaluate and approve complex credit proposals including bilateral, syndicated, structured, and project‑linked facilities across the designated sector portfolio under coverage.&nbsp;</span></span></p><br></li><li><p><span><span>Oversee portfolio‑level risks arising from sectoral concentrations and guide appropriate risk mitigation strategies.&nbsp;</span></span></p><br></li><li><p><span><span>Ensure effective stakeholder management across Business, Legal, Compliance, Audit, Finance, and Operations for seamless implementation and monitoring of credit facilities.&nbsp;</span></span></p><br></li><li><p><span><span>Maintain and enhance Corporate Credit Policy Manuals and undertake credit due diligence for new product or sector‑specific initiatives as applicable.&nbsp;</span></span></p><br></li><li><p><span><span>Support Corporate Banking business growth by facilitating timely and compliant setup of credit facilities&nbsp;</span></span></p><br></li><li><p><span><span>Monitor portfolio quality and ensure adherence to approved credit terms, internal risk policies, and regulatory expectations&nbsp;</span></span></p><br></li><li><p><span><span>Accountable for overall credit risk oversight, sectoral exposure management, and performance of the assigned Corporate Banking lending portfolio.</span></span></p><br></li></ul><p><span><span><strong>Key Result Areas</strong></span></span></p><br><p><span><span><strong>Strategic Contribution</strong></span></span></p><br><ul><li><span><span>Translate the Bank’s Risk and Corporate Banking strategy into a comprehensive Corporate Credit framework aligned with portfolio growth objectives and defined risk appetite across assigned sector(s).</span></span></li><li><span><span>Drive the strategic direction of the corporate lending portfolio within the incumbent’s <strong>designated industry vertical or combination of sectors</strong>&nbsp;</span></span></li><li><span><span>Enable sustainable business growth by supporting structured and sector‑appropriate credit solutions tailored to evolving client financing needs across assigned corporate segments.</span></span></li><li><span><span>Provide strategic oversight on sector‑specific credit exposures ensuring alignment with portfolio diversification objectives and concentration limits.</span></span></li><li><span><span>Lead and support Corporate Credit initiatives including portfolio monitoring enhancements, sector risk frameworks, underwriting governance, and policy digitization programs.</span></span></li><li><span><span>Drive continuous improvement in underwriting standards, credit evaluation methodologies, portfolio monitoring tools, and sector‑based risk assessment frameworks.</span></span></li></ul><p><span><span><strong>Credit Policy &amp; Governance</strong></span></span></p><br><ul><li><span><span>Formulate, maintain, and seek approval for Corporate Credit Policies and Programs to facilitate business growth while ensuring effective portfolio risk management across assigned sector coverage.</span></span></li><li><span><span>Actively collaborate with Corporate Banking Business teams in the preparation, review, and modification of credit policies based on:</span></span><ul><li><span><span>Evolving sectoral dynamics</span></span></li><li><span><span>Macroeconomic developments</span></span></li><li><span><span>Portfolio performance trends</span></span></li><li><span><span>Emerging industry‑specific risks</span></span></li></ul></li><li><span><span>Participate in internal focus groups for periodic review and enhancement of credit policies, underwriting standards, and procedural frameworks.</span></span></li><li><span><span>Ensure Corporate Credit Manuals and sector‑specific underwriting standards are periodically reviewed and updated in line with regulatory developments and internal portfolio performance indicators.</span></span></li></ul><p><span><span><strong>Portfolio Oversight &amp; Risk Management</strong></span></span></p><br><ul><li><span><span>Accountable for the overall quality, performance, and sustainability of the Corporate Credit portfolio within the <strong>assigned sector or multi‑sector coverage</strong>.</span></span></li><li><span><span>Ensure maintenance of portfolio quality as measured by percentage of classified outstandings and resultant loan loss provisions, thereby minimizing adverse impact on Group profitability.</span></span></li><li><span><span>Minimize migration of credit exposures across internal risk grades through proactive portfolio surveillance and timely intervention.</span></span></li><li><span><span>Implement and enhance early warning detection frameworks to proactively identify emerging credit risks and ensure timely corrective action to minimize potential loan losses.</span></span></li><li><span><span>Ensure adherence to approved risk appetite across:</span></span><ul><li><span><span>Single obligor and group exposures</span></span></li><li><span><span>Sector concentrations</span></span></li><li><span><span>Country risk exposures</span></span></li><li><span><span>&nbsp;Product‑level limits</span></span></li></ul></li><li><span><span>Ensure robust portfolio monitoring through:</span></span><ul><li><span><span>Periodic portfolio reviews</span></span></li><li><span><span>Stress testing and scenario analysis</span></span></li><li><span><span>Risk rating migration tracking</span></span></li><li><span><span>Remedial action planning</span></span></li></ul></li></ul><p><span><span><strong>Credit Underwriting Governance</strong></span></span></p><br><ul><li><span><span>Provide oversight on underwriting standards and credit decisioning across all corporate lending propositions within assigned sector(s).</span></span></li><li><span><span>Evaluate and process credit proposals across bilateral, syndicated, structured, and project‑related lending facilities.</span></span></li><li><span><span>Ensure high quality of credit appraisals to minimize percentage of proposals returned or rejected by Credit Committees.</span></span></li><li><span><span>Maintain targeted turnaround time for credit processing in line with approved service level agreements.</span></span></li><li><span><span>Monitor volume of credit proposals processed to ensure adequate support to business origination without compromising underwriting standards.</span></span></li></ul><p><span><span><strong>Business Engagement &amp; Market Awareness</strong></span></span></p><br><ul><li><span><span>Partner with Relationship Managers and Team Leaders to structure optimal financing solutions aligned to sector‑specific client requirements.</span></span></li><li><span><span>Accompany Marketing Managers / Relationship Teams on client calls, where necessary, both domestic and international, to maintain awareness of prevailing market conditions and sectoral developments.</span></span></li><li><span><span>Provide credit advisory support on transaction structuring considering financial profile, collateral adequacy, industry outlook, and regulatory considerations.</span></span></li></ul><p><span><span><strong>Committee Participation &amp; Governance</strong></span></span></p><br><ul><li><span><span>Attend Credit Committee meetings as a regular member and provide sector‑specific credit insights to facilitate informed credit decisions.</span></span></li><li><span><span>Ensure proposals submitted for approval meet internal underwriting, documentation, and governance standards.</span></span></li><li><span><span>Contribute to discussions on sectoral portfolio performance, emerging risks, and credit risk mitigation strategies.</span></span></li></ul><span><span>Knowledge, Skills, and Experience</span></span><ul><li><span><span>MBA, CA, CFA, FRM, or equivalent postgraduate qualification in Finance, Banking, or Risk Management preferred.</span></span></li><li><span><span>Minimum 15-20 years of relevant banking experience with significant exposure to Corporate Credit Risk Management across diversified industry sectors with at least 5-7 years of managerial experience is preferred.</span></span></li><li><span><span>Expert knowledge of Corporate Banking lending products including bilateral, syndicated, structured, and project finance facilities.</span></span></li><li><span><span>Strong understanding of sector‑specific credit risk dynamics, financial analysis, and industry‑level business models across single or multiple assigned sectors.</span></span></li><li><span><span>Sound knowledge of regulatory frameworks, credit risk governance standards, and legal enforceability considerations impacting corporate lending transactions.</span></span></li><li><span><span>In‑depth expertise in collateral evaluation, security perfection, and associated legal frameworks across various asset classes.</span></span></li><li><span><span>Strong credit structuring skills with demonstrated ability to exercise sound judgment in evaluating complex and bespoke corporate financing solutions.</span></span></li><li><span><span>Excellent analytical capabilities encompassing qualitative, quantitative, and strategic assessment of credit proposals and portfolio risk trends.</span></span></li><li><span><span>Ability to work independently while managing multiple sector portfolios and competing priorities in a deadline‑driven environment.</span></span></li><li><span><span>Strong interpersonal, communication, and presentation skills for effective engagement with senior stakeholders and Credit Committees.</span></span></li><li><span><span>High proficiency in problem‑solving and credit decision‑making within delegated authority framework.</span></span></li><li><span><span>Demonstrated leadership capability to mentor underwriting teams and foster a strong institutional credit culture.</span></span></li><li><span><span>Proven underwriting expertise across multiple industry sectors and geographic markets.</span></span></li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br></span><p><strong><span>Strategy</span></strong><br><span>• &nbsp; &nbsp;Supporting the Senior/Associate Director for Revenue generation and business development. Drive the Digital Agenda&nbsp;</span></p><br><br> <p><strong><span>Business</span></strong></p><br><br> <p><strong><span>Acquisition &amp; Sales Management</span></strong><br><span>• &nbsp; &nbsp;Supporting in induction of all (NTB) new customers brought in by the Senior/Associate Director.&nbsp;</span><br><span>• &nbsp; &nbsp;Achieve “best in class” productivity in order to maximize the efficacy of the sales process by providing support to Senior/Associate Director</span><br><span>• &nbsp; &nbsp;Update &amp; maintain all MIS (Calls, Prospects, Attritions etc.)</span><br><span>• &nbsp; &nbsp;Maintain and update customer information on CEMS. Accurate and timely generation of reports.</span><br><span>• &nbsp; &nbsp;Activation of dormant accounts.</span><br><span>• &nbsp; &nbsp;Constantly updated product and process knowledge by successfully attending Tests/ Quizzes/ Certifications.</span></p><br><br> <p><strong><span>Customer Relationship Building</span></strong><br><span>• &nbsp; &nbsp;Build and deepen relationships with existing Priority Customers&nbsp;</span><br><span>• &nbsp; &nbsp;Effectively meeting customer expectations and handling/ reduction of customer complaints.</span><br><span>• &nbsp; &nbsp;Provide professional customer service to achieve a high percentage of customer satisfaction and retention.</span><br><span>• &nbsp; &nbsp;Have complete knowledge of the customer base in terms of the profile, demographics &amp; psychographics and assets in the Bank and in other places.</span><br><span>• &nbsp; &nbsp;Serve as the one-point contact to the High Net Worth customers of the Bank</span></p><br><br><b>Key Responsibilities</b> <br><p><strong><span>Processes</span></strong><br><span>• &nbsp; &nbsp;Ensure compliance of laid down process and procedures.</span><br><span>• &nbsp; &nbsp;Facilitate and Implement work process improvements.</span><br><span>• &nbsp; &nbsp;To ensure compliance with Global Process Standards on Customer Data Confidentiality.<br></span><span><strong>People &amp; Talent</strong>&nbsp;</span><br><span>• &nbsp; &nbsp;Lead through example and build the appropriate culture and values. &nbsp;Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.</span><br><span>• &nbsp; &nbsp;Ensure the provision of ongoing training and development of people, and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.</span><br><span>• &nbsp; &nbsp;Employ, engage and retain high quality people, with succession planning for critical roles.</span><br><span>• &nbsp; &nbsp;Responsibility to review team structure/capacity plans.</span><br><span>• &nbsp; &nbsp;Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.</span></p><br><br> <p><strong><span>Risk Management</span></strong><br><span>• &nbsp; &nbsp;Ensure KYC/AML updates, proper zero error documentation.</span><br><span>• &nbsp; &nbsp;Updating the C – Manager, adhering to the Contact Management Plan.</span><br><span>• &nbsp; &nbsp;Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC.</span><br><span>• &nbsp; &nbsp;Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the supervising officer.</span><br><span>• &nbsp; &nbsp;Ensure full awareness of all policies relating to operational risk, sales processes, anti-misselling, etc and comply with the same.</span><br><span>• &nbsp; &nbsp;Read, understand and comply with all provisions of the Group Code of Conduct.</span></p><br><br> <br><p><strong><span>Governance&nbsp;</span></strong></p><br><br> <p><span>• &nbsp; &nbsp;To be able to detect any suspicious transactions, Money laundering, forgeries etc&nbsp;</span><br><span>• &nbsp; &nbsp;Highest compliance with reference to Anti Bribery, Anti Money Laundering &amp; Combating Financial Crime Risk procedures.&nbsp;</span><br><span>• &nbsp; &nbsp;Ensure all GPS standards are followed and adhered.</span></p><br><br> <p><strong><span>Regulatory &amp; Business Conduct&nbsp;</span></strong><br><span>• &nbsp; &nbsp;Display exemplary conduct and live by the Group’s Values and Code of Conduct.&nbsp;</span><br><span>• &nbsp; &nbsp;Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</span><br><span>• &nbsp; &nbsp;Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.</span><br><span>• &nbsp; &nbsp;Good knowledge groups policies, standards, local regulations and legislations of the prevention of money laundering and adherence to group code of conduct.</span></p><br><br> <p><strong><span>Key stakeholders</span></strong><br><strong><span>Internal:</span></strong><br><span>• &nbsp; &nbsp;Product Manager – Priority Banking - for Launch and implementation of product campaigns</span><br><span>• &nbsp; &nbsp;Customer Service Manager - WM - for Product services to the customers</span><br><span>• &nbsp; &nbsp;Unit Heads – Treasury - Implementation of sales strategies</span><br><span>• &nbsp; &nbsp;Branch Managers - Implementation of sales strategies</span><br><span>• &nbsp; &nbsp;Marketing Manager - WM - Coordinate marketing and research activities.</span><br><span>• &nbsp; &nbsp;Country Money Laundering Prevention Officer.</span><br><strong><span>External:</span></strong><br><span>• &nbsp; &nbsp;Existing and Prospective Customers - for Acquisition and retention of business</span></p><br><br> <p><strong><span>Other Responsibilities</span></strong><br><span>• &nbsp; &nbsp;Ability to maintain a highly decent professional environment in the Priority Centre.&nbsp;<br>• &nbsp; &nbsp;Educate Clients on using of other delivery channels.</span><br></p><br><br><b>Skills and Experience</b> <br><p><span>• &nbsp; &nbsp;Manage Conduct&nbsp;</span><br><span>• &nbsp; &nbsp;Manage Risk</span><br><span>• &nbsp; &nbsp;Manage People</span><br><span>• &nbsp; &nbsp;Spot Opportunities</span><br><span>• &nbsp; &nbsp;Solve Problems</span><br><span>• &nbsp; &nbsp;Take the Lead</span><br><span>• &nbsp; &nbsp;Build Resilience&nbsp;</span></p><br><br><b>Qualifications</b> <br><p><span>• &nbsp; &nbsp;University Graduate.</span><br><span>• &nbsp; &nbsp;Relevant experience in relationship management.</span><br><span>• &nbsp; &nbsp;Experience in handling all Banking Customer Services &amp; Investment Products.</span><br><span>• &nbsp; &nbsp;Strong communication and negotiation skills with the ability to influence outcomes.</span><br><span>• &nbsp; &nbsp;Networking ability to manage interdepartmental deliverables.</span><br><span>• &nbsp; &nbsp;Good understanding of the business environment in UAE preferably with direct contacts with the local HNI community.</span><br><span>• &nbsp; &nbsp;Proficiency in Computers.</span><br><span>• &nbsp; &nbsp;Adapting to multi-cultural environment.</span><br><span>• &nbsp; &nbsp;Good knowledge of banking practises and regulations.</span><br><span>• &nbsp; &nbsp;Anti-Money laundering, Sanctions/Compliance Training and Basic Banking Practice.</span></p><br><br><b>About Standard Chartered</b> <br><p><span>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</span></p><br><br> <p><span>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</span></p><br><br> <p><span>Together we:</span></p><br><br> <ul> <li><span><strong>Do the right thing</strong>&nbsp;and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</span></li> <li><span><strong>Never settle,</strong>&nbsp;continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</span></li> <li><span><strong>Are better together,</strong>&nbsp;we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</span></li> </ul><br><b>What we offer</b> <br><p><strong>In line with our Fair Pay Charter,</strong>&nbsp;we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br> <ul> <li><strong>Core bank funding for retirement savings, medical and life insurance,</strong>&nbsp;with flexible and voluntary benefits available in some locations.</li> <li><strong>Time-off</strong>&nbsp;including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><strong>Flexible working</strong>&nbsp;options based around home and office locations, with flexible working patterns.</li> <li><strong>Proactive wellbeing support</strong>&nbsp;through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,&nbsp;global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><strong>A continuous learning culture</strong>&nbsp;to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><strong>Being part of an inclusive and values driven organisation,</strong>&nbsp;one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Family Group: </b></p><br>Operations Group<p><br><b>Job Description: </b></p><br>Summary<p>In aviation refuelling operations safety is paramount as the activities involve working with a potentially hazardous product, in a potentially hazardous and challenging environment, in close proximity to other ramp service providers, people and multi-million-dollar aircrafts.</p><br><p>&nbsp;Crew Leader is to perform the duties and responsibilities of a Shift Supervisor, especially in times of Shift Supervisor leave cover or sick cover. However, on return and availability of a Shift Supervisor, the Crew Leader is expected to stand down and return to operational duties as a Refueling Operator under the supervision of a Shift Supervisor.</p><br>Responsibilities<p>To consistently demonstrate high levels of integrity, leadership and operational skills to staff and setting an example as a role model for the competencies, skills and behaviors required for this post.</p><br><p>To ensure that all customers’ aircraft are refueled safely, on time, efficiently and in compliance with the Air BP Regulations and Standards, the DIA Charter, and the Airport Ramp Safety rules.</p><br><p>To regularly perform normal operational tasks including refueling and depot operations, especially during peak hours of activity and as cover for operators on sick / holiday leave.</p><br><p>To continuously seek ways to improve levels of performance and efficiency while reducing costs by optimizing the use of equipment, facilities, staff, technology and training and without compromise HSE principles and practices.</p><br><p>To immediately respond to all emergencies and when required lead an emergency team by following the guidelines and procedures detailed in the emergency manual, including appropriately collaborating closely with other emergency authorities, until more senior management staff is present.</p><br><p>To be genuinely committed to all HSE regulations and consistently demonstrate real care for personal health, site safety and the environment in daily operations. To actively apply HSE practices and seek opportunities to prevent themselves, colleagues, and the environment from being harmed in any way. This HSE single-mindedness is to be applied in actions as well as by words and thus demonstrating HSE as a core value.</p><br><p>Permit Authority – to perform as one of Air BP’s authorized signatories capable of issuing work permits and ensuring safe workplace environment for others including 3rd parties carrying out construction, maintenance or repair works within the depot.</p><br><p>To actively ensure all important communications (Technical bulletins, Safety Flashes, HSES and Operations Circulars) are clearly communicated to all staff and that these communications are thoroughly understood, with particular emphasis to HSE, customers, stakeholders and operations efficiency.</p><br><p>To proactively contribute to maintaining excellent relationships with customers and stakeholders by demonstrating a professional attitude, maintaining good communications and deploying excellent service skills at all times.</p><br><p>To immediately and accurately report all customer-related incidents, including delays, so that the Airport Terminal Manager and marketing team can take proactive action as necessary.</p><br><p>To maintain a timely and accurate log of all customer communications (face to face, phone calls and emails) and other relevant parties.</p><br><p>To be one of Air BP’s authorized trainers and undertake to ensure personnel training records are accurately maintained and updated.</p><br><p>To actively pursue personal development in competencies, skills and behaviors, identifying skills gaps seeking solutions to fill these gaps.</p><br><p>To actively supervise, train and mentor staff and actively encourage their development to ensure a highly skilled, flexible, HSE Minded and well-motivated team.</p><br><p>To maintain good communications with Air BP marketing team and respond promptly to requests for information.</p><br><p>To ensure appropriate induction and work permits are completed to control visitors and 3rd Parties visiting or working on the site.</p><br><p>To perform relief Supervisors duties at any Air BP Aviation Terminal and if necessary take direct control of a small terminal when instructed to do so.</p><br><p>Provide assistance to the ATM &amp; Maintenance Supervisor in maintaining a planned maintenance system for all plant equipment and vehicles. Lead or direct operational staff to complete planned maintenance and repair of plant and equipment, on time and in full.</p><br><p><b>SHARED ACCOUNTABILITIES</b></p><br><p>Liaise with other Shift Supervisors to ensure effective communication between shifts of pertinent issues, and handover of cash and stocks.</p><br><p>Maintain staff relations and disciplinary procedures in accordance with the company Employee Relations Manual and Conditions Of Employment.</p><br><p>To ensure that stocks of fuel, additives, spare parts and other consumables are maintained at adequate levels to ensure business continuity.</p><br><p>To ensure that all quality control and routine inspection and maintenance work is carried out in accordance with procedures and accurately documented.</p><br><p>To ensure that all documentation and records relating to stocks, sales, quality control, periodic tests and checks are maintained up to date and organized.</p><br><p><b>Special Characteristics: Activity</b></p><br><p>Working with a culturally diverse group of people</p><br><p>Cultural understanding and sensitivity is a crucial aspect of understanding the way business is conducted in this part of the world.</p><br><p>The role is quick paced and demanding with regular challenges and job pressures, requiring a calm and methodical approach together with the ability to make safe and effective decisions.</p><br><p>The Crew Leader must possess excellent management and communication skills in order to handle all situations.</p><br><p>Although this particular job is carried out all over the world for Air BP, the Middle East is unique, given the extremely high temperatures (40-50 deg.C) for approximately half the year. Despite these very difficult conditions, staff must maintain the high standards set out in the Air BP Regulations, in terms of HSE, Operations, Quality and Customer Service.</p><br><b>Requirements</b><p>From 3 to 5 years of experience as aviation operator.</p><br><p>A minimum of 3 years of experience as a Refueling Operator.</p><br><p>A minimum of 6 months experience in shadowing supervisor duties.</p><br><p>Bachelor degree/Equivalent in Engineering or technical field background.</p><br><p>Excellent communication, leadership and management skills.</p><br><p>Basic Accounting.</p><br><p>Fluent spoken English and good written English.</p><br><p>Good computer skills, especially Microsoft Office and Outlook.</p><br><p>Valid local UAE driving license, heavy-duty license will be an advantage.</p><br><p>Skills: Strong on Air BP Competencies: Interpersonal Understanding, Personal Impact and Influence, Bias for Action, Decision Making and Judgement, Managing Time and Pressure, Teamwork, Leadership, Coaching and Development.</p><br><p>Very HSE minded.</p><br><p>Thorough understanding of Air BP’s Regulations for Refueling and Quality Control, and local HSE Policies, Commitments and Expectations.</p><br><p><br><b>Travel Requirement:</b></p><br>No travel is expected with this role<p><br><b>Relocation Assistance:</b></p><br>This role is not eligible for relocation<p><br><b>Remote Type:</b></p><br>This position is not available for remote working<p><br><b>Skills:</b></p><br>Maintenance Planning, Maintenance Scheduling, Operations readiness planning, Operations turnaround coordinating, Operations Turnaround Preparation, Site operating procedure development, Turnaround common process, Turnaround Planning, Turnaround pre-start-up assurance, Turnaround Scheduling, Turnaround scoping, Work Packaging<p>​<br><b>Legal Disclaimer:</b></p><br><p>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status.&nbsp;Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process,&nbsp;please&nbsp;contact us.<br>If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.</p><br> </div>

Job Title: Synthetic Human Designer — AI Characters & Virtual Humans (1 Position)<br><br>About the Job<br><br>We are seeking a creative, interdisciplinary, and technically aware Synthetic Human Designer to design believable, expressive, and intelligent synthetic humans for AI-powered digital experiences. The successful candidate will work across visual appearance, digital identity, personality, behavior, movement, voice, emotion, and interaction to create synthetic humans that can communicate and behave coherently across different environments and contexts.<br><br>This is a hands-on role at the intersection of artificial intelligence, character design, digital humans, animation, storytelling, human behavior, real-time 3D, and human-AI interaction. The successful candidate will collaborate closely with AI specialists, character artists, 3D artists, animators, technical artists, writers, conversational designers, voice and performance teams, UX specialists, and developers to transform conceptual human characters into complete, interactive synthetic human experiences.<br><br>Responsibilities<br><br>Design synthetic humans from initial concept through visual, behavioral, interactive, and technical development.<br><br>Develop the overall design language of synthetic humans, including physical appearance, digital identity, personality, behavior, emotional characteristics, communication style, movement, voice, and presence.<br><br>Translate character concepts, narratives, functional requirements, cultural references, and user needs into coherent synthetic human designs.<br><br>Develop detailed character specifications covering identity, personality, background, motivations, values, goals, preferences, emotional range, behavioral patterns, and social characteristics.<br><br>Design realistic, stylized, or intentionally synthetic human appearances according to the creative and functional requirements of each project.<br><br>Collaborate with 3D artists to develop facial features, anatomy, body proportions, clothing, hair, materials, textures, and other visual elements.<br><br>Work with character and technical artists on facial rigs, blendshapes, body rigs, deformation systems, eye movement, lip synchronization, and expressive capabilities.<br><br>Design how synthetic humans communicate through facial expressions, gaze, posture, gestures, body language, movement, voice, and dialogue.<br><br>Collaborate with AI teams to connect visual character design with conversational intelligence, personality, memory, reasoning, behavior, and interaction.<br><br>Translate character concepts and behavioral intentions into practical AI requirements, prompts, system instructions, behavioral rules, examples, and evaluation criteria.<br><br>Design emotional and social behavior for synthetic humans across different situations, users, environments, and interaction contexts.<br><br>Define how synthetic humans respond to uncertainty, disagreement, conflict, unexpected events, emotional situations, misunderstandings, and changing circumstances.<br><br>Develop coherent relationships between personality, dialogue, facial expression, body language, voice, movement, and emotional state.<br><br>Collaborate with conversational designers and writers to ensure that dialogue and language consistently express the character's identity and personality.<br><br>Work with animation, motion capture, facial capture, and performance teams to develop believable human performance.<br><br>Coordinate with voice teams to establish voice characteristics, speech patterns, emotional delivery, tone, rhythm, and vocal identity.<br><br>Support integration of synthetic humans into real-time environments using platforms such as Unreal Engine, Unity, Meta Human, or comparable technologies.<br><br>Evaluate synthetic human behavior and performance for realism, coherence, responsiveness, emotional expression, continuity, and character consistency.<br><br>Identify gaps or inconsistencies between visual identity, personality, AI behavior, voice, animation, and interaction.<br><br>Participate in testing, role-play, scenario development, user research, and iterative character refinement.<br><br>Develop scenario libraries and edge cases to evaluate how synthetic humans behave across diverse interactions.<br><br>Establish design principles and evaluation criteria for believable synthetic human appearance, behavior, communication, emotional expression, and interaction.<br><br>Research emerging technologies in generative AI, digital humans, synthetic media, neural rendering, real-time character systems, conversational AI, performance capture, and intelligent avatars.<br><br>Explore new approaches to creating synthetic humans that can maintain persistent identities, relationships, memories, and evolving behavior over time.<br><br>Develop reusable design frameworks, specifications, documentation, and workflows for future synthetic human projects.<br><br>Work closely with multidisciplinary teams to ensure that creative, behavioral, technical, and user-experience requirements remain aligned throughout development.<br><br>Qualifications<br><br>Minimum BA/MA in Character Design, Animation, Digital Media, Computer Graphics, Interaction Design, Psychology, Cognitive Science, Game Design, Film, Visual Effects, Artificial Intelligence, Human-Computer Interaction, or a related field.<br><br>At least 3–5 years of experience in character design, digital humans, animation, interactive media, game development, virtual production, AI experiences, or a related field.<br><br>Demonstrable experience designing characters, digital humans, avatars, virtual humans, interactive agents, or comparable digital entities.<br><br>Strong understanding of human anatomy, facial expression, body language, movement, gesture, gaze, posture, and non-verbal communication.<br><br>Strong understanding of character development, personality, human behavior, emotion, social interaction, and narrative design.<br><br>Ability to translate abstract concepts such as personality, identity, emotion, and human behavior into concrete visual, behavioral, and interaction design specifications.<br><br>Familiarity with artificial intelligence, generative AI, conversational AI, large language models (LLMs), AI agents, or intelligent character systems.<br><br>Understanding of how AI-generated dialogue, personality, memory, behavior, voice, facial expression, and body movement can work together as a unified character system.<br><br>Practical familiarity with digital human and real-time character technologies such as Unreal Engine, Unity, Meta Human, Maya, Blender, ZBrush, Houdini, Motion Builder, Substance 3D, or comparable tools.<br><br>Understanding of 3D character development, rigging, skinning, facial systems, blendshapes, animation, materials, and real-time rendering.<br><br>Familiarity with motion capture, facial capture, performance capture, voice performance, lip synchronization, and character animation.<br><br>Experience collaborating with AI engineers, technical artists, animators, writers, designers, developers, performers, and UX specialists.<br><br>Strong visual and conceptual thinking combined with excellent attention to behavioral and technical detail.<br><br>Ability to analyze character behavior and identify inconsistencies between appearance, personality, dialogue, emotion, movement, and interaction.<br><br>Strong communication and documentation skills, with the ability to create character specifications, design guidelines, behavioral frameworks, and production briefs.<br><br>Ability to research emerging technologies and incorporate relevant developments into character and synthetic human design.<br><br>Strong problem-solving skills and ability to work effectively in multidisciplinary and rapidly evolving environments.<br><br>Experience with prototyping, testing, iteration, and user-centered evaluation of interactive characters or digital experiences.<br><br>Portfolio, showreel, or documented track record demonstrating relevant character, digital human, avatar, animation, AI, or interactive experience projects.<br><br>Fluency in English; additional languages are an asset.<br><br>What We Offer<br><br>The opportunity to design next-generation synthetic humans and AI-powered digital characters.<br><br>A highly interdisciplinary environment connecting artificial intelligence, character design, animation, storytelling, psychology, performance, real-time 3D, and human-AI interaction.<br><br>The opportunity to develop new approaches to creating believable, expressive, intelligent, and evolving synthetic humans.<br><br>Direct influence over the appearance, identity, personality, behavior, emotion, communication, and performance of digital humans.<br><br>The opportunity to explore emerging concepts of synthetic identity, artificial personality, digital presence, human-AI relationships, and intelligent characters.<br><br>Collaboration with creative and technical specialists working with advanced AI and immersive technologies.<br><br>The opportunity to experiment with emerging tools and production methods in generative AI, digital humans, real-time graphics, and interactive character systems.<br><br>Professional growth in an emerging field at the intersection of artificial intelligence, digital humans, synthetic media, and interactive experiences.<br><br>How to Apply<br><br>Please submit the following to farhang@parsikia.ir with subject line “Synthetic Human Designer — AI Characters & Virtual Humans”:<br><br>1.<br><br>CV (max 2 pages)<br><br>1.<br><br>Cover letter (1 page) describing relevant experience and why you are interested in synthetic humans and AI-powered characters<br><br>1.<br><br>Portfolio, showreel, or links to 3 relevant projects demonstrating character, digital human, avatar, animation, AI, or interactive experience design (PDF or URL)<br><br>1.<br><br>Two references (name, role, contact)<br><br>Shortlisted candidates will be invited for an interview and asked to complete a brief practical exercise involving the design of a synthetic human, including its visual identity, personality, behavioral framework, communication style, emotional characteristics, interaction scenarios, and proposed AI and performance requirements.<br><br>We welcome applications from candidates with diverse backgrounds and encourage cross-disciplinary practitioners with experience across artificial intelligence, character design, animation, psychology, storytelling, digital media, virtual production, performance, and emerging technologies to apply.

Strategic Account Manager <br><br>Location: Dubai, United Arab Emirates<br><br>Model of Work: Hybrid<br><br>Are you excited by challenges? Do you enjoy working in a fast-paced, international and dynamic environment? Then now is the time to join Quorum Software, a rapidly growing company and industry leader in oil & gas transformation.<br><br>Quorum Software is the world's largest provider of digital technology focused solely on business workflows that empower the next evolution of energy. From emerging companies to supermajors, throughout every region of the globe, customers rely on Quorum's proven innovation and unmatched global expertise to streamline business operations and make data-driven decisions that optimize profitability and growth. Our industry-leading solutions are transforming energy companies across the entire value chain, helping visionary leaders evolve their organizations into modern energy companies.<br><br>Overview<br><br>We are seeking a dynamic person to join our Middles East sales team as a Strategic Account Manager for our upstream software solutions. The Strategic Account Manager (SAM) will be part of an extraordinary team that delivers innovative business process software solutions for the Oil & Gas industry.<br><br>As one of our SAMs, you will be responsible for building and maintaining pre and post sales relationships with Quorum’s customers while meeting short- and long-term sales goals. Our talented solutions architects and solutions consultants will present strong technical presentations to the clients you engage and ensure a successful implementation of the solutions you sell. You will be responsible for engaging both existing clients and potential clients in this role: You should be excited by both nurturing current clients and expanding our footprint in current clients, and by captivating prospective clients.<br><br>Responsibilities<br><br>Build full Account Plans for assigned accounts Work closely with our internal Quorum resources (Solutions Architects, Solution Consultants, and other Services team members) to create a compelling message for clients from initial contact through to end user experience: Ensure an exceptional Total Customer Experience at each account you manage Build and develop a trust-based, mutually beneficial relationship with principal customer sponsors (including executives and analysts) of the account Mature and formalize account relationship expectations and address all Quorum products and services with a growth strategy for each that maximizes “customer share” across all accounts Lead and foster company-to-company relationships to develop competitive immunity Attain targeted sales goals and performance through the effective management of resources Sponsor and institutionalize new and innovative ways of working in teams to meet customer needs/sales Identify new opportunities and build credibility with customers Comply with Quorum’s policies and processes Load and update information into our systems (CRM, HR, etc.) Comply with our clients and prospects policies Being an active member of the team focused in building a cooperative and successful team environment Maintain current functional and technical knowledge of the entire Quorum offering Build and develop market awareness and brand recognition in the region Being an active member of the team focused in building a cooperative and successful team environment And other duties as assigned<br><br>Objectives <br><br>Achieve sales objectives Strengthening existing relationships with existing clients at different Business Units Own the account Profile / Executive Briefing document for the accounts Find ways to promote regular structured communication to the virtual account team via conference calls or formal emails, clearly outlining key projects, opportunities, issues, products transitions, pricing, etc. Set account strategy and formulate an account plan for all accounts with clear objectives and actions. Effectively manage any special deals to ensure that they are fully authorized without exception or ambiguity, and that they are accurately documented both internally and externally Work with Product Management, Marketing, and R&D to identify and validate product features and solutions required by target industry/clients. This includes presenting and soliciting target customer feedback on advanced product features, benefits, and future product direction concepts Define and execute a strategy aimed to drive the desired growth in the region Utilize product knowledge to deliver the value proposition to the customers.<br><br>Requirements<br><br>At least 5 years’ experience in account management and/or software sales. Bachelor’s degree or equivalent experience in a related technical, business discipline, or equivalent Advanced English level. All internal business-related communications (both verbal and written) will be conducted in English Strong presentation skills Ability to negotiate and present strategic proposals Ability to identify opportunity and close deals<br><br>Preferred Skills<br><br>Highly motivated and innovative individual who can work independently while leveraging various internal and external groups necessary to achieve success for all stakeholders Excellent communication and interpersonal skills Demonstrated success in developing and implementing selling strategies for software system solutions Negotiation skills: the ability to gain support of ideas, proposals, and solutions Results-oriented: ability to focus on desired outcomes and the means by which they are achieved by meeting and or exceeding standards based on past performance, goals, and objectives Passionate about technology Strong organizational skills with an ability to manage competing client demands Knowledge of oil and gas industry, including knowledge of current industry trends and challenges, an asset, but not required Ability to influence at varying levels across the organization Prepare briefings about the business, technical and financial benefits of our solutions and collaborate with customers to develop customized solutions. Being able to conduct presentations to different audiences (executives, leaders, analysts) within our prospects and clients Basic knowledge of the Oil and Gas industry is accepted, Upstream – related knowledge preferred Self-motivated, team oriented and committed to providing an extraordinary level of service <br><br>Additional Details<br><br>Travel: Ability to travel internationally 30-50%. Must have a valid passport. Visa Sponsorship: Employment eligibility to work with Quorum Software in United Arab Emirates is valued. Company might pursue visa sponsorship for this position at its sole discretion if candidate is outstanding and willing to relocate.<br><br>About Quorum Software<br><br>Quorum Software connects people and information across the energy value chain. Twenty years ago, we built the first software for gas plant accountants. Pipeline operators came next, followed by land administrators, pumpers, and planners. Since 1998, Quorum has helped thousands of energy workers with business workflows that optimize profitability and growth. Our vision for the future connects the global energy ecosystem through cloud-first software, data standards, and integration. The trusted source of decision-ready data for 1,800+ companies, Quorum Software makes the essential connections that let us work better together in the connected energy workplace. For more information, visit quorumsoftware.com.<br><br>Diversity Statement: At Quorum, we are committed to fostering, cultivating, and preserving a culture of belonging. We want to be the place where a diverse pool of talented people join us, stay with us and do their best work. With a diverse team of employees, we grow and learn better together. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and our achievements. We are fully focused on equity and equality and believe deeply in diversity of race, gender, sexual orientation, age, religion, ethnicity, national origin, ability, neurodiversity and all the other characteristics that make us unique.<br><br>Quorum Business Solutions and Quorum Software are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.<br><br>Those applicants requiring reasonable accommodation to the application and/or interview process should notify a member of the Human Resources Department

<p><strong>TODAY, YOU’RE STIMULATING THE WAY A CUSTOMER SUCCEEDS.</strong> </p> <p><strong>TOMORROW, YOU’RE SHAPING THE WAY THE WORLD WORKS.</strong> </p> <p>At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent the world over. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world. </p> <p>DHL’s Customer Solutions & Innovations (CSI) is a global dedicated organization which simplifies the DHL customer experience by providing a single customer interface and developing innovative industry-tailored solutions for DHL’s largest global customers. Come discover the unique, international spirit of DHL where your commitment is recognized and rewarded.  <br> </p> <p><strong>Global Customer Director (d/f/m) - DHL CSI Energy Sector</strong> </p> <ul> <li>CSI Sector / Function: Energy</li> <li>Contract Type: Permanent</li> <li>Employment Type: Full-time</li> <li>Work Mode: Hybrid</li> <li>Location: flexible within EU, the Middle East and the United States</li> <li>Recruiting Contact: CSI Recruiting Team <a href="mailto:recruiting.dpbh@dhl.com">recruiting.dpbh@dhl.com</a></li> </ul> <p><em><strong>We welcome applications from a diverse talent pool. Relocation support will be reviewed individually; however, due to business and immigration considerations, preference is generally given to candidates already residing and authorized to work in the respective region of the role.</strong></em></p> <div> </div> <div> <p>The Global Customer Director (d/f/m) plays a key role within DHL CSI’s Energy sector, supporting an industry that is undergoing significant transformation while continuing to evolve in a rapidly changing global environment. Building on DHL’s proven track record in the sector, the role strengthens strategic customer partnerships and delivers tailored, safe, compliant, reliable, and innovative logistics solutions that support customers across the energy value chain, including the growing renewable energy landscape.</p> <p>The position is responsible for the global development of two accounts, building customer value through strong relationships and aligned strategies that further DHL’s existing partnerships and drive sustained profitable growth. Acting as a trusted partner to the customer and a key commercial leader within DHL, the role translates customer needs into long-term business opportunities, coordinates cross-divisional engagement, and helps deliver efficient, future-ready supply chain solutions. </p> <p><strong>What’s your role:</strong></p>   <ul> <li><strong>Strategic Customer Engagement & Planning</strong></li> <ul> <li>Lead strategic customer dialogues with global decision-makers to identify customers' business objectives, supply chain requirements & challenges</li> <li>Create future opportunities by translating customer needs & business trends into potential solutions</li> <li>Link senior DHL executives with account counterparts at board or senior management level</li> </ul> <li>  <strong>Relationship & Opportunity Development</strong></li> <ul> <li>Position yourself as a strategic resource in a way that senior customer management seeks advice on high-impact topics</li> <li>Proactively identify opportunities and develop recommendations on a global & regional level based on financial attractiveness, risk and fit of customer requirements with DHL capabilities</li> <li>Manage the renewal agenda in a proactive manner at a global and regional level</li> </ul> <li>  <strong>Preparing, Winning & Implementing the Deal</strong></li> <ul> <li>Create and present high complexity solutions to customer demonstrating clear business & solution fit</li> <li>Ensure common understanding of service expectations & solutions both with the customer, DHL countries/regions & within CSI</li> <li>Challenge solution delivery team to ensure customer inputs & requirements are translated into DHL offer</li> </ul> <li>  <strong>Service Management & Account Maintenance</strong></li> <ul> <li>Act as key contact for customer and channel the communication to  account teams and DHL internal functions</li> <li>Support effective Customer Satisfaction Survey (CSS) process & drive follow-up activities to increase customer satisfaction year-on-year</li> </ul> <li>  <strong>Strategic Thinking & Targeting</strong></li> <ul> <li>Translate customer strategy into meaningful business opportunities of value for DHL divisions extended to board level independently, and ensure buy-in for the same</li> <li>Proactively identify best fit opportunities for DHL across regions/products/solution</li> </ul> <li>  <strong>Selling & Influencing</strong></li> <ul> <li>Develop & articulate business and solution fit that reflects customer’s requirements, sector & product knowledge</li> <li>Develop proposals that adhere to internal guidelines & commercial standards          </li> <li>Prepare for commercial discussion by identifying customer’s buying criteria & developing strong pricing & negotiation strategies that incorporate knowledge of competitors’ position</li> </ul> <li>  <strong>Developing Commercially Viable & Innovative Solutions</strong></li> <ul> <li>Proactively offer x-divisional solutions that leverage all relevant products & capabilities of DHL divisions</li> <li>Engage customers through consulting studies & customer workshops to identify opportunities to offer innovative solutions, by leveraging a broad network of resources internal and external                        </li> <li>Understand key DHL & customer’s business drivers (e.g revenue, cost) & anticipate impact of business decisions & solutions based on the macro-economic environment</li> </ul> <li>  <strong>Working Across the Business</strong></li> <ul> <li>Coordinate divisional account team (e.g. monthly team calls) and ensure that necessary resources are available on a global scale</li> <li>Involve relevant CSI & divisional key stakeholders & secure buy-in & support for CDP, solution offering and implementation</li> </ul> </ul>   </div> <div> <p><strong>What we’re Looking For:</strong> </p> <ul> <li><strong>Industry Expertise</strong>: 10–12 years of experience in the logistics industry, service industry, Energy sector, or working directly with strategic customers, including extensive knowledge of logistics requirements within the Renewable Energy industry.</li> <li><strong>Commercial Leadership Experience:</strong> 7–10 years of commercial management experience with a demonstrated ability to drive growth, manage strategic accounts, and deliver commercially successful customer outcomes.</li> <li><strong>DHL & Global Business Experience</strong>: Minimum 5 years of experience working with one or more DHL divisions within a regional or global environment.</li> <li><strong>Consultative Selling at Executive Level:</strong> At least 5 years of experience in consultative selling and influencing board-level stakeholders within international organizations.</li> <li><strong>Solution Design & Operational Excellence:</strong> Experience in solution design, operations, performance management, and project management, with the ability to translate customer requirements into value-adding solutions.</li> <li><strong>Analytical & Strategic Thinking:</strong> Excellent analytical and problem-solving skills combined with a structured work approach and strong commercial judgment.</li> <li><strong>Communication & Executive Presence:</strong> Excellent presentation and facilitation skills with the ability to engage, influence, and lead discussions at board and senior management level.</li> <li><strong>Leadership & Collaboration:</strong> Ability to lead and influence without formal authority, work independently and collaboratively, and manage virtual teams across global locations.</li> <li><strong>International Mindset & Adaptability:</strong> International exposure and cultural sensitivity, willingness to undertake extensive international travel, and the ability to perform effectively in changing and uncertain environments.</li> <li><strong>Education & Language Skills:</strong> University degree in Business, Logistics, or a related field; excellent business English communication and writing skills are required; business fluent Arabic language skills are beneficial</li> </ul>   <p><strong>What’s in it for you:</strong></p>   <ul> <li><strong>Lead Two of DHL’s Most Strategic Energy Accounts:</strong> Take ownership of the relationship and growth agenda for two globally significant customers within DHL’s Energy sector portfolio.</li> <li><strong>Influence at Executive & Board Level: </strong>Build trusted relationships with senior decision-makers and engage directly with customer leadership, shaping strategic discussions and long-term partnership development.</li> <li><strong>Drive Global Growth & Cross-Divisional Collaboration: </strong>Work across DHL’s regions and business units to identify opportunities, develop integrated solutions, and create tangible commercial impact on a global scale.</li> <li><strong>Shape Innovative Logistics Solutions:</strong> Partner with customers and internal experts to design forward-looking, value-driven supply chain solutions that address complex business challenges.</li> <li><strong>Be Part of THE Logistics Company for the World:</strong> Leverage DHL’s global reach, sector expertise, and collaborative culture while contributing to the success of some of the world’s most important energy customers. </li> </ul> <br> <p><strong>Interested in this opportunity?</strong></p> <p>Find out more about us on <a href="https://connect.dpdhl.com/content/page/5f55042a275f261ad9b7c589">SmartConnect</a> and learn how CSI is <a href="https://www.dhl.com/de-en/home/innovation-in-logistics.html">driving innovation in logistics</a> and dive into <a href="https://www.dhl.com/at-en/home/specialized-industry-capabilities.html">DHL Specialized Industry Capabilities</a>.</p> <p><br>If you have any questions regarding the job, please feel free to reach out to recruiting.dpbh@dhl.com. Submit your application in English including your CV, cover letter, academic records, and your reference letters (if applicable).</p> <p>Apply now! We are looking forward to your application!</p> <br> <p>As an equal opportunity employer, we welcome applications from everyone. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.</p> <p><strong>We are looking forward to your application.</strong></p> <p><strong>CONNECTING PEOPLE. IMPROVING LIVES.</strong></p> </div>

Who We Are Is What We Do.<br><br>Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.<br><br>Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.<br><br>Why should you be part of our success story?<br><br>As the fastest-growing Software as a Service (Saa S) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.<br><br>Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator's top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.<br><br>Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.<br><br>About The Role<br><br>You are the ultimate problem-solver at the heart of our Payroll teams. Sitting at the intersection of product, engineering, operations, and Go-To-Market (GTM), you own the end-to-end operational lifecycle across 10+ product teams.<br><br>This is an owner role that demands resourcefulness, the ability to juggle competing demands, and the discipline to know the difference between moving paperwork and actually solving problems. You will take total accountability for complex challenges, driving them from initial friction to final resolution. Operating autonomously across global time zones, you are the crucial connective tissue that ensures what our customers need is exactly what our engineers build.<br><br>If you thrive in high-velocity environments, love distilling chaos into clarity, and have a relentless bias for action, this is the role for you.<br><br>What You'll Do<br><br>Own the product signal end-to-end: Transform raw feedback and friction from operations and customers into clear, prioritized, and actionable insights for Product Managers. You uncover what truly matters, validate the "why," and drive the prioritization of impactful solutions. Orchestrate global execution: You are the critical connector between distributed Product, Engineering, and GTM teams. When PMs and engineers are in different time zones, you step in to scope work, answer questions, unblock decisions, and maintain momentum. You also ensure GTM teams are fully equipped to launch, sell, and support what ships. Be the ultimate problem-solver: When a process breaks or a product stalls, you don't just hand it off and disappear. You dig deep to uncover the root cause - whether it’s a product gap, a documentation issue, or a systemic limitation - and you own the solution from discovery to implementation. Navigate and simplify complexity: You will manage competing demands coming from all directions. You excel at taking that volume, structuring the details, prioritizing ruthlessly, and taking decisive action. You don't wait for permission to move; you make informed calls and drive progress.<br><br>What We're Looking For<br><br>4+ years of experience in fast-paced, high-scale environments (Series A/B/C startups or equivalent-pace tech organizations), with a proven track record of moving quickly and juggling competing priorities. End-to-end ownership mentality: You have successfully operated in the space between product and ops. You can translate the distinct languages and priorities of different teams, and you know how to separate true product signals from operational noise. Relentless resourcefulness: When you hit a roadblock, you find a way around it. You are highly comfortable context-switching between a customer escalation, an engineering sync, and deep-dive data analysis. Autonomous decision-making: You are a natural problem-solver who can dig into complex issues, form a strong point of view, and make the right calls. You know exactly what is yours to decide and what requires escalation. Data-driven approach: You possess a strong analytical foundation. You can pull your own data, extract meaningful insights, and use them to drive product enhancements and prioritization. You are highly comfortable with spreadsheets, dashboards, and core operational analytics. Precision communication: You write and speak with clarity and impact. You easily adapt your communication style depending on whether you are talking to engineers, PMs, customers, or leadership. Sharp product sense: You deeply understand how software is built and shipped. While you don't need to be a PM, you understand what is technically possible, how to accurately answer scoping questions, and how to spot when an initiative is off-track.<br><br>Total Rewards<br><br>Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.<br><br>Our salary range reflects gross base salary. For commercial roles with commission eligibility, this figure represents On-Target Earnings (OTE), inclusive of base salary and target commission. Salary ranges are quoted in USD as a consistent global reference. Your offer will be localized to your country's currency using a market-aligned conversion. Final pay is based on objective, job-related criteria including experience, skills, and location. We don't ask about salary history. Offers are based on the role and what you bring to it.<br><br>Some things you'll enjoy<br><br>Stock grant opportunities dependent on your role, employment status and location Additional perks and benefits based on your employment status and country The flexibility of remote work, including optional WeWork access<br><br>At Deel, we're an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.<br><br>Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.<br><br>Deel welcomes persons with disabilities to apply to any of our open roles. We will provide application and/or interview accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities or other needs. If you require application and/or interview accommodations, please inform our Talent Acquisition Team via email (recruiting@deel.com) and a team member will be in touch to ensure your equal participation.<br><br>As part of our hiring process, we primarily rely on interviews and role-related assessments. In limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations.<br><br>This application process may utilise Automated Employment Decision Tools (AEDT) and AI systems to assist in evaluating candidates based on experience level, technical skills and qualifications. This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws. We ensure human oversight is maintained in all final hiring decisions. Your personal data is not used to train AI models. For more information on how we process your personal data, please see our Recruitment Privacy Policy.<br><br>For NYC Residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on AEDT

Who We Are Is What We Do.<br><br>Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.<br><br>Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.<br><br>Why should you be part of our success story?<br><br>As the fastest-growing Software as a Service (Saa S) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.<br><br>Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator's top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.<br><br>Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.<br><br>About The Role<br><br>You are the ultimate problem-solver at the heart of our Payroll teams. Sitting at the intersection of product, engineering, operations, and Go-To-Market (GTM), you own the end-to-end operational lifecycle across some of our most critical product teams<br><br>This is an owner role that demands resourcefulness, the ability to juggle competing demands, and the discipline to know the difference between moving paperwork and actually solving problems. You will take total accountability for complex challenges, driving them from initial friction to final resolution. Operating autonomously across global time zones, you are the crucial connective tissue that ensures what our customers need is exactly what our engineers build.<br><br>If you thrive in high-velocity environments, love distilling chaos into clarity, and have a relentless bias for action, this is the role for you.<br><br>What You'll Do<br><br>Own the product signal end-to-end: Transform raw feedback and friction from operations and customers into clear, prioritized, and actionable insights for Product Managers. You uncover what truly matters, validate the "why," and drive the prioritization of impactful solutions. Orchestrate global execution: You are the critical connector between distributed Product, Engineering, and GTM teams. When PMs and engineers are in different time zones, you step in to scope work, answer questions, unblock decisions, and maintain momentum. You also ensure GTM teams are fully equipped to launch, sell, and support what ships. Be the ultimate problem-solver: When a process breaks or a product stalls, you don't just hand it off and disappear. You dig deep to uncover the root cause - whether it’s a product gap, a documentation issue, or a systemic limitation - and you own the solution from discovery to implementation. Navigate and simplify complexity: You will manage competing demands coming from all directions. You excel at taking that volume, structuring the details, prioritizing ruthlessly, and taking decisive action. You don't wait for permission to move; you make informed calls and drive progress.<br><br>What We're Looking For<br><br>4+ years of experience in fast-paced, high-scale environments (Series A/B/C startups or equivalent-pace tech organizations), with a proven track record of moving quickly and juggling competing priorities. End-to-end ownership mentality: You have successfully operated in the space between product and ops. You can translate the distinct languages and priorities of different teams, and you know how to separate true product signals from operational noise. Relentless resourcefulness: When you hit a roadblock, you find a way around it. You are highly comfortable context-switching between a customer escalation, an engineering sync, and deep-dive data analysis. Autonomous decision-making: You are a natural problem-solver who can dig into complex issues, form a strong point of view, and make the right calls. You know exactly what is yours to decide and what requires escalation. Data-driven approach: You possess a strong analytical foundation. You can pull your own data, extract meaningful insights, and use them to drive product enhancements and prioritization. You are highly comfortable with spreadsheets, dashboards, and core operational analytics. Precision communication: You write and speak with clarity and impact. You easily adapt your communication style depending on whether you are talking to engineers, PMs, customers, or leadership. Sharp product sense: You deeply understand how software is built and shipped. While you don't need to be a PM, you understand what is technically possible, how to accurately answer scoping questions, and how to spot when an initiative is off-track.<br><br>Total Rewards<br><br>Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.<br><br>Our salary range reflects gross base salary. For commercial roles with commission eligibility, this figure represents On-Target Earnings (OTE), inclusive of base salary and target commission. Salary ranges are quoted in USD as a consistent global reference. Your offer will be localized to your country's currency using a market-aligned conversion. Final pay is based on objective, job-related criteria including experience, skills, and location. We don't ask about salary history. Offers are based on the role and what you bring to it.<br><br>Some things you'll enjoy<br><br>Stock grant opportunities dependent on your role, employment status and location Additional perks and benefits based on your employment status and country The flexibility of remote work, including optional WeWork access<br><br>At Deel, we're an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.<br><br>Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.<br><br>Deel welcomes persons with disabilities to apply to any of our open roles. We will provide application and/or interview accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities or other needs. If you require application and/or interview accommodations, please inform our Talent Acquisition Team via email (recruiting@deel.com) and a team member will be in touch to ensure your equal participation.<br><br>As part of our hiring process, we primarily rely on interviews and role-related assessments. In limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations.<br><br>This application process may utilise Automated Employment Decision Tools (AEDT) and AI systems to assist in evaluating candidates based on experience level, technical skills and qualifications. This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws. We ensure human oversight is maintained in all final hiring decisions. Your personal data is not used to train AI models. For more information on how we process your personal data, please see our Recruitment Privacy Policy.<br><br>For NYC Residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on AEDT

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose<p><span>Emirates Engineering is one of the world's most technologically advanced aircraft maintenance facilities.</span></p><br><br><p><span>We are GCAA CAR V approved, and support the world’s largest fleet of Airbus and Boeing aircraft, operated by Emirates. We also support the fleets of thirty other airlines through third-party maintenance contracts.</span></p><br><br><p><span>Our exceptional team sets industry benchmarks. All Emirates Engineering personnel are fully qualified at all levels. They manage and implement all aspects of maintenance, engineering, quality, planning and logistics.</span></p><br><br><p><span>Our diligence is uncompromising, our commitment to quality and superior levels of safety is unwavering. And this has established our reputation for world-leading aircraft maintenance.</span></p><br><br><p><span>As Production Planning Officer you will plan, execute and deliver the materials co-ordination, estimation, work pack preparation, closure and workshop planning within the aircraft maintenance organisation. To assist the Production Planning Engineers in the delivery of their role and support the Production team in the execution of maintenance. Ensure all activities are delivered to the highest standards of airworthiness, safety and quality compliance.</span></p><br><br><p><span>In this role you will: </span></p><br><br><ul><li>Provide supervision, training and guidance to any reporting team members.</li><li>Act as deputy for immediate supervisor when required.</li><li>Participate in projects to continuously improve the Production Planning Service.</li><li>Co-ordinate with internal and External Stakeholders as required to ensure the pre-draw is delivered before A/C input, including mod kits on the dates agreed with the production team.</li><li>Provide recommendations on task withdrawal based on part non-availability and lead times which do not support the check workflow.</li><li>Review all materials requests for the ongoing check to see if there is stock available and coordinate delivery based on order priority. Monitor for duplicate requests and cancel/adjust as required. Determine the best solution for all materials shortages. Coordinate with Material Organization/FTM on Part Basic set-up.</li><li>Co-ordinate all Ship Shop Ship(S/S/S), Tasks 2 and repair orders to ensure they will be returned to the aircraft in accordance with the required dates per the workflow plan or substitute parts are sourced.</li><li>Ensure all S/S/S or tasks 2 parts are dispatched with all required information listed.</li><li>Ensure all relevant stake holders are kept updated on the materials status for the check, especially any items which may impact on the workflow of the input.</li><li>Provide appropriate daily reports to the Production Planning Engineers and production teams.</li><li>Monitor the actual material issues the Check Budget and provide feedback to the production team on opportunities to reduce the materials cost including working with the production team to return unused parts.</li><li>Coordinate the Robbery activity for assigned events, ensuring robbery messages are sent and robbed parts are processed through the virtual robbery store to control R Class costs.</li><li>Co-ordinate all materials related closure actions at the end of each input including:<br>a. DBNU clean-up and feedback to the planning organisation for future DBNU reduction.<br>b.Review the materials spend in terms of parts, quantity &amp; cost at the end of each input and provide recommendations on future stock levels, contingency spares orders and unusual order patterns.</li><li>Deliver and supervise the check work package preparation and compilation process for assigned events, from handover of a package by CAMO to the handover of it to the production team. Continuously update the work pack as supplements are added or tasks withdrawn.</li><li>Conduct technical review of the tasks which could be called up by Maintenance Planning to ensure the following is identified: task intent, special requirements (jacking, defueling, repairs, shop input, test flights etc.) dependencies, materials required, tooling required, new supporting task cards required and any other information which will aid the planning process. Ensure all issues identified as part of the technical review process are followed up with the concerned departments and resolved prior to the start of each input</li><li>Ensure segregation of work packages into working zones/trades as per the work flow plan for proper and smooth execution of maintenance input prior to each event. Ensure the work pack is displayed in the production area as required.</li><li>Actively work on DBNU reduction for routine tasks by working with the materials coordinators to identify route causes and do the necessary adjustment to the spares set up on the tasks to ensure DBNU is minimized. Adjust MQs in UM to match the daily plan of tasks.</li><li>Receive and complete audit of all paperwork prior to CRS and ensure it conforms to all EPM and quality requirements. Any paperwork failing audit to be returned to Production for correction and logged for error reporting.</li><li>Complete all IT systems transactions including tasks status tracking in the 145 task tracking system, task card closure and work pack closure in UM. Generate a post check completion report and distribute to all relevant parties and dispatch completed work packs to Technical Records.</li><li>Creation of Maintenance facilitation procedures/tasks as required to support the planned maintenance execution.</li><li>Produce a detailed man-hours (MH) estimate for each assigned event to support the workflow and manpower planning process.</li><li>Highlight first time tasks, tasks with high task &amp; access man-hours, expected defects from historical trend and other tasks impacting production work flow plan as part of the detailed Estimate Report for every check input.</li><li>Keep the estimation database up to date with each new task on Emirates fleet broken down as per task steps, trade wise estimated MH with concurrent task requirements and access panels.</li><li>Perform defect analysis for completed inputs in terms of Non-Routine estimation taking into consideration check type, aircraft type, age, and in service issues to determine technical impact for future layovers.</li><li>Post each completed input produce the man-hour analysis in terms of clocking/ man-hour utilization.</li><li>Review Feedback Discrepancies of Production Planning to support teams/departments of EK Engineering in terms of documentation discrepancies, man-hours, as well as initiating developmental change in AMM and other manuals of related EK Fleet.</li><li>Ensure all the planned work is packaged, segregated into daily activities and provided to production. Ensure visibility of daily workload progress and update WO status to indicate shortages of materials/resources.</li><li>For SSS/Tasks 2, highlight major defects and check timelines to the Workshop Engineer through effective and timely communication.</li><li>Coordinate the addition of PNs to the capability list as required.</li><li>Update and publish daily progress report.</li><li>Monitor open WOs for man-hour/material/work progress and update WO status on a daily basis.</li></ul>Qualification<p><span>To be considered for the role, you should meet the below requirement: </span></p><br><br><p><span>Diploma in Engineering or Aircraft Maintenance / or Basic GCAA Licence / or Degree in Engineering - Bachelors in Engineering (Aeronautical, Mechanical or Electrical)</span></p><br><br><p><span>Diploma or Basic GCAA Licence with 5 years of experience within Aircraft Maintenance or Production Planning at an Airline or 3rd party Maintenance facility preferable in aircraft scheduling, maintenance planning, production planning and/or a related environment.</span></p><br><br><p><span>Or</span></p><br><br><p><span>Degree in Engineering with 3 years of experience within Aircraft Maintenance or Production Planning at an Airline or 3rd party Maintenance facility preferable in aircraft scheduling, maintenance planning, production planning and/or a related environment.</span></p><br><br><p><span>Good understanding of aircraft documentation and records including Aircraft Maintenance Manual (AMM), Illustrated Parts Catalogue (IPC), Work Packages and Maintenance Schedules.</span></p><br><br><p><span>Knowledge of aircraft systems, power plant and components.</span></p><br><br><p><span>Good knowledge of MS Office applications.</span></p><br><br><p><span>Knowledge of Ultramain system.</span></p><br><br><p><span>Familiar with aircraft regulatory requirements and legislation.</span></p><br><br><p><span>Join our team of over 100,000 people and follow your passions into one of over 50 brands in the Emirates Group.</span></p><br><br><p><span>We’re led by our world-famous airline, Emirates, and our global air services provider, dnata. All our leading brands - in travel, tourism, leisure, aviation, sport and retail - reflect our passion for innovation. We strive for exceptionally high standards in all the products and services we offer and we’ve built an admired global reputation because of it.</span></p><br><br><p><span>Work with us to build exciting brands and progress your career in the Emirates Group.</span></p><br><br>Salary &amp; benefits<p><span>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers. Further information on what’s it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.</span></p><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island – Abu Dhabi’s business and lifestyle destination – Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the Hotel define Four Seasons as Abu Dhabi’s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites – all with water views. With six creative restaurants and lounges, this is Al Maryah Island’s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest’s unique personal needs – whether the goal is relaxing on vacation or staying efficient for business.<br><br><p><b>About the role</b></p><br><br><p>The Assistant Front Office Manager oversees the Front Desk operations and responds to a wide variety of guest requests by accurately assessing the guest needs and requests.</p><br><br><br><p><b>What you will do</b></p><br><br><p>• Monitors the Arrival and Departure of Elite guests.</p><br><br><p>• Schedule the Front Desk Supervisors and Receptionists to provide maximum service to guests within budgeted guidelines.</p><br><br><p>• Train the Front Desk team and supervise them in the performance of their duties.</p><br><br><p>• Conduct performance evaluations and discipline employees when needed.</p><br><br><p>• Communicate closely with the night manager and other assistant managers to ensure follow up on special guests, issues/glitches, requests etc.</p><br><br><p>• Review daily arrivals and departure to ensure proper handling of VIP and return guests, groups etc and escort them to or from their rooms respectively.</p><br><br><p>• Control room rate availability on full house nights to maximize occupancy and revenue while protecting guaranteed reservations. Handle relocation of guests according to established procedures.</p><br><br><p>• Maintain close contact with other hotels with regard to their status on full house nights or blackout dates.</p><br><br><p>• Ensure adherence to all credit procedures in the Front Office; review high balance reports and follow up on credit problems/queries with Accounting and Front Office Manager.</p><br><br><p>• Review all Paid Outs, Rebates, Petty Cash Reibursements, Direct Billings and other.</p><br><br><p>• Check the cashier’s work at close of shift to ensure all transactions are reconciled with proper approvals and endorsements.</p><br><br><p>• Inspect guest rooms and tour the hotel during each shift, completing maintenance requests through HotSOS as needed.</p><br><br><p>• Complete evening Housekeeping report and follow up on discrepancies.</p><br><br><p>• Assist other departments as required in resolving problems.</p><br><br><p>• Handle guest problems/complaints and requests, keeping the Front Office Manager well informed as to problems and action taken, using the Glitch Database and other communication (verbal and written).</p><br><br><p>• Act in the absence of senior management in all matters concerning safety, security and well-being of hotel guests, patrons and employees.</p><br><br><p>• Utilize the computer systems in place as well as the telephone switchboard.</p><br><br><p>• Assist in emergency situations as per established procedures.</p><br><br><p>• Coordinate arrivals, departures, billing requirements, extensions, and cancellations with <span><span><span><span><span>sales/catering/reservations</span></span></span></span></span> etc at any time of day.</p><br><br><p>• Ensure room discrepancies are resolved.</p><br><br><p>• Ability to assist PBX, reservations, valet parking, concierge and bell staff when business levels warrant.</p><br><br><p>• Monitors the VIP Elite guest emails and calls.</p><br><br><p>• Works closely with telephone operator to monitor wake up calls are punctual and meets guests for a seamless departure.</p><br><br><p>• Supervises the staff of the entire hotel during the overnight shift. Works closely with the staff from all departments to assure that standards are being met. Is the direct supervisor of the Front Desk during the overnight shift</p><br><br><p>• Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.</p><br><br><p>• Manages the activities at the Front Desk during the overnight shift. Directs staff. Ensures communications and follow-up with day shift on any problems, guest requests or special requirements.</p><br><br><p>• Frequently tours the hotel and monitors the activities of all other departments. Monitors their activities to assure that standards are being met, staff is being supported, and guest needs are being met.</p><br><br><p>• Handles all guest relocations according to established guidelines.</p><br><br><p>• Resolves customer complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone.</p><br><br><p>• Reviews late arrivals, next day early arrivals and departures to plan for the next day’s activities. Coordinates arrivals, departures and billing requirements. Blocks rooms for arrivals and ensures any discrepancies are resolved. Reviews daily arrivals to ensure proper handling of Special Attention Guests, Return Guests, and Groups.</p><br><br><p>• Assures that all financial and credit procedures are followed. When taking a shift at the desk, follows up on credit problems. Reviews all paid-outs, rebates, Petty Cash disbursements and Direct Billings. Checks cashiers’ work at end of shift to ensure all transactions are reconciled with proper approvals and endorsements.</p><br><br><p>• Takes action in all matters related to the safety, security, satisfaction and well being of hotel guests and employees without requiring special direction. Responds swiftly and effectively in any hotel emergency or safety situation.</p><br><br><p>• Checks guest in and out in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested and the correct rate is charged. Arranges for luggage to be delivered to guest room. Issues correct keys to the guest. Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction.</p><br><br><p>• Utilizes a variety of computer systems to check guests in and out, run daily reports, run night audit reports, and select and block rooms for arriving guests.</p><br><br><p>• Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.</p><br><br><p>• Works harmoniously and professionally with co-workers and supervisors.</p><br><br><p>• Checks Staff facilities such as Locker Rooms and Staff Dining Room to assure that they are operating at Four Seasons standards. Communicate to HR when they are not. Acts as a liaison for overnight shift with People &amp; Culture.</p><br><br><p>• Assists with responsibilities and duties as required throughout the hotel.</p><br><br><p>• Provides basic trouble-shooting support for in-room services such as Internet, TV movies, games, and Web service.</p><br><br><p>• Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests.</p><br><br><p>• Works closely with Security Staff to handle any guest emergency or safety concerns.</p><br><br><p>• <span>Perform other tasks or projects as assigned by Front Office Manager, Night Manager or Assistant Director of Rooms </span></p><br><br><br><br><p><b>What you bring</b><br>• A minimum of at least 2 to 3 years of experience in the similar role in a luxury brand</p><br><br><p>• An outgoing personality and a can-do approach to an assigned task&nbsp;</p><br><br><p>• High level of understanding and knowledge of Rooms operations</p><br><br><p>• Proficient in English and Arabic (speaking, reading, writing)</p><br><br><p>• Excellent interpersonal, verbal, and written communication skills</p><br><br><p><br> <br><b>What we offer:&nbsp;</b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Complimentary Accommodation at other Four Seasons Hotels and Resort<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals<br>• and so much more!</p><br><br><br><p><b>Schedule &amp; Hours:</b></p><br><br><p>• This is a full-time position</p><br><br><br><br><br><br><br> </div>

Job Description<br><br>Aldar Education is seeking an outstanding Manager - Operations & Support Services to support our schools. This is an exciting opportunity for a skilled professional to join the highly successful Aldar family of schools and to help shape the future of Abu Dhabi’s leading school group.<br><br>Since its inception in 2007 with just 250 students, Aldar Education has grown into a highly sought-after education provider, with more than 25 owned and managed premium and super-premium schools and academies- in partnership with some of the world’s most prestigious institutions including Rugby School, King’s College Wimbledon, and Cranleigh. The Group now serves over 38,000 students through 5,000 educators from more than 100 nationalities to deliver world-class education across a broad range of curricula and learning pathways from nursery through to K12.<br><br>At Aldar Education, our impact goes far beyond the classroom: we are proud to contribute to the UAE’s vision for a sustainable, knowledge-based economy through premium education. With this in mind, we hire educators and industry professionals who not only embody our values and cultural ethos but also bring a genuine passion for education—qualities central to our mission of shaping the leaders of tomorrow.<br><br>If you are passionate about excellence and ready to make a meaningful impact, we invite you to apply and be part of our journey.<br><br>The Senior Manager - Operations will be responsible for advising, implementing and supporting initiatives within their specialist area, and ensure compliance with related internal & external directives and regulations. As a cluster lead, directly supporting a group of Principals and Operations Managers (OM), the Senior Manager will be fully responsible to effectively oversee all Operations, Administration & Support Service-related activities within their cluster and ensure compliance with Aldar Education & ESE policies, procedures, HSE, audit and regulatory directives.<br><br>The incumbent will continuously strive to exceed internal & external customer expectations, capitalizing the economic profit and return on capital investment, while embracing the Aldar Education Core Values. To embody the values, vision and ethos of Aldar Education and assist the department in implementing process and policy which will ensure high quality and successful outcomes.<br><br>Responsibilities<br><br>Main Duties:<br><br>To be the department lead in their specialist function and ensure a consistent and streamlined approach in line with identified strategic directives, whilst maximising cost efficiencies, return on investment and quality standards. To be responsible for the organisation's and delivery of operations, administration and support service teams across the Cluster(s). Implementing a 'service culture' and ensuring efficient, effective staff deployment and, with the HQ team, recruitment of high calibre candidates to join the Aldar Education Operations and Support Service teams. To support and advise key functions within the Cluster and Aldar Education HQ on operational, financial, HSE and Audit & regulatory compliance matters and be accountable for their effectiveness using robust performance management systems. To implement processes and provide strategic guidance to the Principal, Senior Leadership and Aldar Education HQ on audit and regulatory compliance matters, ensuring that schools maintain compliance throughout the year in all authority and internal audit visits. To ensure that all Operations and Support Service staff are supported with high quality continuous professional development and training which contributes to the development and achievements of each school. To oversee the key strategic objectives for the cluster through formulating and leading on specific aspects of the school business and/or improvement plan as they relate to operations and support services. To drive a positive and proactive health and safety culture throughout their cluster teams and act as a champion for health and safety. Oversee the efficiency of support functions (Procurement, IT etc.) in coordination with HQ functional reporting lines. Regular liaison with project stakeholders to ensure operational excellence and efficiencies across schools and at cluster level.<br><br><br>Specific Duties:<br><br>General Operations:<br><br>To support the Principals and OM in implementing the agreed business strategy for both the School and Cluster. Development and implementation of policies, systems, processes and student safeguarding measures relevant to their cluster and in conjunction with Aldar Education HQ to ensure business continuity and service deliverables. Initiate and identify good practices within their cluster and ensure these are shared throughout the group in order to streamline operations, processes and policies and secure efficiencies. Be contactable outside of normal School hours, available to attend site to support the Operations Team when required in line with the Aldar Education Critical Incident Response Protocols. Support the OM and all project stakeholders in the effective delivery of key projects such as new builds and major expansions, sharing knowledge and good practice during project execution.<br><br><br>Leadership & Management<br><br>Oversee the performance of the Operations & Support Service staff to ensure high standards of service are maintained throughout the School(s) and that cluster teams provide a collegial efficient and effective service culture. Continuously review school support services operating models and staffing levels to ensure the school is suitably resourced to deliver key objectives whilst ensuring school financial and operational performance is maintained. Contribute to the recruitment, professional development, appraisal, and training of all Operations & Support Service staff ensuring that members of the team undergo an individual development plan to help the school in building a high performance team. Facilitate coordination between multiple stakeholders (schools, cluster, ESE and HQ functions).<br><br><br>Finance, Commercial & Procurement<br><br>To support the Principal and OM in developing & monitoring all relevant budgets and expenditure, particularly operational costs, ensuring the department receives best value and service at all times. Continually reviewing opportunities for shared resource, cost and/or services across the cluster they hold responsibility for to ensure that the schools benefit from improved access to service teams and physical resources (i.e. support staff, transport etc). Support the OM in reviewing & preparing all relevant information (e.g., scope of work, purchase requisition/specifications) to initiate tenders and develop weighted pre-determined evaluation criteria & assist OM & Procurement in the technical evaluation of the tender documents submitted. Ensure Delegation of Authority processes and procedures are always followed.<br><br><br>Relationship & Stakeholder Management<br><br>Embrace and encourage the ethos and standards of excellence as defined in the Aldar Education Core Values. Ensure that assigned cluster is fully compliant with local government authority regulations to safeguard against fines of any nature as a result of non-renewal of contracts at school level. Ensure all internal and external audits are effectively managed and that actions arising from such audits are completed in a timely and appropriate manner. Understand the effects and implications of government policies, legislation and directives, developing effective strategies for current initiatives and long-term educational trends and developments.<br><br><br>Health, Safety & Environment<br><br>To lead and support a culture of ‘no hurt, no harm’ through pro-active and pragmatic risk-based decision making. To promote and demonstrate a supportive and business focussed approach to the management of risk, with a solutionbased mentality. To act as the responsible person for HSE effectiveness and ensure their cluster complies with current Health & Safety legislation and/or guidelines as issued by Aldar Education HQ, advising the cluster team accordingly. Professionally offering challenge and fact led opinion on decision making in relation to risk mitigation, for the benefit of the wider Aldar Group. To drive a positive and proactive health and safety culture throughout their team. To support each school within their cluster in establishing specific health, safety and environmental related aims and objectives and ensuring that they are delivered within the required timelines. To ensure adherence to all relevant Service Guidelines and Policies, developing and challenging where necessary. To drive and support the use of the AVA system to ensure compliance in regard to incident management. Ensure all health, safety and environmental related inspections and audits are completed in line with the Aldar Education safety management system, using a supportive and coaching nature, helping to remove barriers, and promoting improvements in standards through teamwork.<br><br><br>Specialist Function<br><br>Ensure compliance of specialist area to industry standards, specifications, and regulations. Embrace and encourage the ethos and standards of excellence as defined in the Aldar Education Core Values, and apply these standards to the specialist function <br><br><br>Qualifications<br><br>Minimum Qualifications<br><br>Bachelors (BSc) in business related subject; or Related industry qualification, of graduate level, for the assigned functional area(s). Certificate of School Business Management / Facilities Management / NEBOSH or IOSH preferable.<br><br><br>Minimum Experience<br><br>At least 5 years’ experience in a senior level position within an education or service-oriented industry.<br><br><br>Job Specific Knowledge & Skills<br><br>Fluent English communication skills, written and oral. Attention to detail with diligent follow up, and able to execute in a timely manner. Skilled in multi-tasking and handling pressure. Organizational ability, of self and others. Forethought and forward planning (particularly as this relates to local Government compliance matters). Capable of influencing people and talented in networking with cultural sensitivity. Good interpersonal skills. Strong and consistent supervisory skills. Commercial acumen. Initiate effort and energy beyond the typical workday, where the tasks require additional commitment.<br><br><br>What We Offer<br><br>Aldar Education is a family of world-class, child centered, and innovative schools based in the UAE. We educate over 25,000 students across our group of owned and managed schools and as we grow so does our need for highly skilled, inspirational, and dedicated school leaders. We offer an attractive remuneration package including medical cover, flights, housing, and free child school places. Our future-focused learning model includes both students and staff and so we place a special emphasis on professional development, coaching and training.<br><br>Successful candidates will have access to a wide network of professionals and opportunities to both lead and contribute to training others as well as developing themselves.<br><br>Aldar Education is keen to hear from like-minded, forward thinking school leaders who would welcome the challenge and opportunities that we have to offer.<br><br>This job description is not all inclusive. Aldar Education reserves the right to amend this job description at any time. We are an equal opportunity employer, committed to a diverse and inclusive work environment. We are also mindful of our national development strategy and encourage UAE Nationals in their application at our company.<br><br>Aldar Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Offers of appointment are subject to satisfactory references and police clearance.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>Organization Unit Purpose</strong></span></p><br><p><span>Market &amp; Treasury Credit Risk (MTCR) is a Group Risk function, independent of all business units. The unit focuses on identification, measurement, monitoring, reporting and overall management of market &amp; counterparty credit risk. The unit has direct ownership and responsibility for ENBD UAE and its international branches in Singapore, London, Mumbai and KSA. Additionally the unit provides governance oversight, assistance and consultation for market and counterparty credit risk matters to risk and business stakeholders at group subsidiary entities namely Emirates Islamic, ENBD Egypt and DenizBank.</span></p><br><p><span><strong>Job Purpose</strong></span></p><br><p><span>This role is responsible for enhancing and developing internal quant capabilities in treasury methodology, measurement, quantitative analysis, stress testing, back testing, model calibration, and model development. The position focuses on supporting the Global Market &amp; Treasury business by ensuring robust practices and expertise in these key areas. The successful candidate will be part of the Group MTCR function based in ENBD Head Office in Dubai, UAE.</span></p><br><p><span>The model development and quantitative analysis scope extends to broadly cover the following aspects:</span></p><br><p><span>a)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Financial market product valuation using standard pricing frameworks (SDEs, local &amp; stochastic vol, etc.)</span></p><br><p><span>b)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Market data appropriateness and sufficiency</span></p><br><p><span>c)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Market Risk – Sensitivities, VaR, Stress Testing, Back Testing, RNIV</span></p><br><p><span>d)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Counterparty Credit Risk – PFE, , EPE, ENE, XVA, WWR, Haircuts/Margining, SIMM, Stress Testing, Back Testing</span></p><br><p><span>e)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Model calibration and performance monitoring&nbsp;</span></p><br><p><span>f)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Market &amp; Counterparty Credit Risk Regulatory Capital&nbsp;</span></p><br><p><span>g)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Stress testing analysis</span></p><br><p><span>h)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; System change initiatives</span></p><br><p><span>i)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Documentation including methodological notes, presentations and policies</span></p><br><p><span>j)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Regulatory Requirements: MMS, MMG and other regulatory requirements</span></p><br><p><span>k)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; IRRBB/behavioral models: NMD, Prepayment and early termination, basis risk, EVE/NII</span></p><br><p><span>The role includes providing advice and guidance on methodologies, quantitative models, policies, strategies, and actions necessary for effective quantification and management of quantitative risk, while ensuring proper controls and governance processes are maintained. The job holder will be responsible for maintaining models, performing back-testing, calibrating as needed, engaging with model users and validators (both internal and external), regulators, and internal stakeholders, and fulfilling the model challenge process.</span></p><br><p><span>This role demands a high level of business awareness, leadership capabilities, control and good governance framework, a keen eye for detail, good communication skills, technical documentation writing skills and an advanced degree qualification in a related area.</span></p><br><p><span><strong>Job Content</strong></span></p><br><p><span><strong><u>Market Risk Measurement Framework for Trading Book:&nbsp;</u></strong></span></p><br><p><span>Ensure Market Risk Measurement Framework for Trading Activities is well defined and consists of robust and best in class risk measurement methodologies.</span></p><br><ul><li><span>Replicate, develop and document quantitative models pertaining to Market Risk Measurement Methodology Framework for all trading activities conducted by the Group.</span></li><li><span>Provide active oversight on effective application of the measurement framework for the trading book.&nbsp;</span></li><li><span>Ensure that the measurement framework covers all key market risk aspects and is in compliance with and adhere to all local and other relevant regulations and standards in which the Group operates in.</span></li><li><span>Ensure that the measurement framework is appropriate and effective in identifying and measurement of market risk exposures generated by the business and/or asset class that the Group transacts in.</span></li></ul><p><span><strong><u>Counterparty Credit Measurement Framework:</u></strong></span></p><br><p><span>Ensure Counterparty Credit Risk Measurement Framework well defined and consists of robust and best in class risk measurement methodologies.</span></p><br><ul><li><span>Replicate, develop and document quantitative models pertaining to Valuation, Counterparty Risk measurement</span></li><li><span>Provide oversight on effective application of Treasury Credit Risk Measurement Methodology Framework across all products/ asset classes and business within Group Treasury.&nbsp;</span></li><li><span>Ensure that the methodology framework is appropriate and effective in identifying and measurement of counterparty credit risk exposures generated by the business and/ or asset class that the Group transacts in.</span></li><li><span>Ensure appropriateness and effectiveness of methodology framework and underlying models/ parameters to the business and/or asset class.</span></li><li><span>Ensure the methodology framework covers all key credit risk aspects and is in compliance with and adhere to local and other relevant regulation and standards in which the Group operates in.&nbsp;</span></li><li><span>Provide support to MTCR team in periodic methodology and/ or parameters updates and its effectiveness. Also, provide adequate impact analysis and other relevant analysis to all stakeholders for concurrence prior to any significant changes to methodology and/ or parameters.</span></li><li><span>Assist with ad hoc trade and portfolio level analysis.</span></li></ul><p><span><strong><u>Valuation and pricing models:</u></strong></span></p><br><p><span>Ensure valuation models are documented, validated and aligned with market practices and regulatory requirements</span></p><br><ul><li><span>Replicate, develop and document pricing models documentation and validation: assumptions review, calibration and methodology, replication and challenger models, alignment with regulatory requirements and internal policies&nbsp;</span></li><li><span>Ensure models are based on quantitative, mathematical, financial, economic, or statistical theories that are widely accepted, relevant to valuation environment, and appropriately applied</span></li><li><span>Ensure periodic monitoring of models is conducted as per the frequency prescribed by Banks’ internal polices and applicable regulatory guidelines</span></li><li><span>Evaluate current model limitations and introduce alternatives pricing models where appropriate.</span></li></ul><p><span><strong><u>Market Risk Measurement Framework for Banking Book:</u></strong>&nbsp;</span></p><br><p><span>Ensure Market Risk Measurement Framework for Banking Book Activities is well defined and consists of robust and best in class risk measurement methodologies.</span></p><br><ul><li><span>Assist in development/ enhancement, implementation and review of Liquidity and IRRBB Risk methodology framework, including risk assessment, metrics, ratios, assumptions, procedures and methodology</span></li><li><span>Ensure that the Liquidity and IRRBB Risk methodology framework covers all key market risk aspects and is in compliance with and adhere to all local and other relevant regulations and standards in which the Group operates in.</span></li><li><span>Provide active oversight on effective application of the Liquidity and IRRBB Risk methodology framework across the Group.&nbsp;</span></li><li><span>Ensure that the Liquidity and IRRBB Risk methodology framework is appropriate and effective in identifying and measurement of Liquidity and Price risk exposures generated by the business and/or asset class that the Group transacts in.</span></li><li><span>Periodically review and monitor the liquidity and price risk assumptions are appropriate to the market and business operating environment.</span></li></ul><p><span><strong><u>Model Review and monitoring:</u></strong>&nbsp;</span></p><br><p><span>Ongoing monitoring and review of models Market Risk exposures and Treasury Credit Risk models.</span></p><br><ul><li><span>Lead response to GMV, internal audit and Central Bank findings impacting models - Coordinate action plans and ensure prompt execution</span></li><li><span>Coordinate, with external validation vendors and provide adequate and timely support towards their requests for information and/ or clarifications.&nbsp;</span></li><li><span>Perform ongoing review of model assumptions and/ or approximations against market and business operating environment.</span></li><li><span>Highlight to senior management with MTCR, Finance and Treasury of any breach of assumptions and/ or approximations; provide mitigating actions, scenarios for rectification and/ or additional validation tasks, if deemed necessary.</span></li><li><span>Periodically review and monitor the inputs, outputs and/ or parameters to the models are appropriate to the market and business operating environment.&nbsp;</span></li><li><span>Identify conceptual soundness of the models, risks not captured by models and model limitations, if any.&nbsp;</span></li><li><span>Perform periodic back testing of the all models to ensure that their inputs, their outputs and/ or their parameters still relevant market and business operating environment.</span></li><li><span>Record weaknesses identified in the models, their inputs, their outputs and/ or their parameters; and thereafter suggesting imposition of conditions, mitigating actions, scenarios for rectification and/ or additional validation tasks, if deemed necessary.</span></li><li><span>Define and conduct stress tests and reverse stress tests where warranted of Market Risk, Traded Credit Risk, Liquidity Risk and/ or IRRBB exposures</span></li></ul><p><span><strong><u>Market Risk System, Data and Process Infrastructure</u></strong></span></p><br><p><span>Assist in Implementation and/or facilitate implementation of systems for Market Risk, Traded Credit Risk, Liquidity Risk, IRRBB, Treasury or other businesses across the Group, as required.</span></p><br><ul><li><span>Participate in design, testing and implementation of systems and/ or enhancements requiring Market Risk, Traded Credit Risk, Liquidity Risk and/ or IRRBB engagement towards enhancing existing systems, processes and controls.</span></li><li><span>Support project initiatives to meet any new/ upcoming regulatory requirements.</span></li><li><span>Identification of the critical path, key milestones and plan tasks to achieve them accordingly.</span></li><li><span>Ensure that the project/milestones deadlines are met within a framework of good governance controls requirements.&nbsp;</span></li><li><span>Participate in Project Working Groups and other forums as called for as a key stakeholder and to oversee the progress of implementation. Appraise senior management within MTCR on risks, delays and/or other issues pertaining to the Projects.</span></li><li><span>Periodically review appraise senior management within MTCR of any deficiencies and improvements required in systems and processes employed by Market Risk to ensure robust and quality service in line with best practices.</span></li></ul><p><span><strong><u>Advice / Support on quantitative and methodology matters:&nbsp;</u></strong></span></p><br><p><span>Provide specialist support or advice to the MTCR management quantitative and methodology matters for improving the risk assessment and quantification.</span></p><br><ul><li><span>Lead the research, development, and implementation of innovative modelling techniques&nbsp;</span></li><li><span>Assist in identification of risks in business, products and/ or assets classes.&nbsp;</span></li><li><span>Assist in highlighting risks in business or products and/ or assets classes from Market Risk and Traded Credit Risk perspective to senior management at MTCR.</span></li></ul><p><span><strong><u>Personal / Staff Development:</u></strong></span></p><br><p><span>Identify areas of development and take necessary actions in order to enhance expertise and contribution</span></p><br><ul><li><span>Self-review and identify areas of development.</span></li><li><span>Propose necessary actions to be taken in order to enhance expertise and contribution.&nbsp;</span></li><li><span>Ensure strong ongoing engagement with key stakeholders across the various business units, risk units and other support/ oversight units.</span></li></ul><p><span><strong>Education</strong></span></p><br><ul><li><span>Masters/Advanced quantitative degree&nbsp; (Finance, Mathematics, Economics, Statistics, Physics, Engineering or a related quantitative field of study)</span></li><li><span>Chartered Financial Analyst (CFA)</span></li><li><span>Financial Risk Manager (FRM)</span></li></ul><p><span><strong>Experiences</strong></span></p><br><ul><li><span>At least 8-11 years of relevant experience in large international banking organizations</span></li><li><span>Strong experience and knowledge in VaR/SVaR, Sensitivities, pricing models, PFE/XVA and IRRBB models</span></li><li><span>Proven leadership in managing and quantitative models</span></li><li><span>Strong experience of working in a fast paced trading floor environment and having dealt with Trading, Sales, Structuring, Risk and Credit functions&nbsp;</span></li><li><span>Strong change implementation experience</span></li></ul><p><span><strong>Knowledge &amp; Skills</strong></span></p><br><ul><li><span>Expert knowledge of complex derivative structures pricing and risk measurement</span></li><li><span>Present ideas and achieve consensus</span></li><li><span>Worked in diverse, cross cultural teams</span></li></ul><p><span><strong>Behavioral Competencies</strong></span></p><br><ul><li><span>Should be pragmatic, innovative and quick learner</span></li><li><span>Team player and ability to work in multi-cultural environment</span></li><li><span>Strong communication and public speaking skills</span></li></ul><p><span><span>#LI-KS1</span></span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Wood is recruiting for a Lead Project Engineer to join our team in Sharjah, UAE. This is a full-time office-based role.</p><br> <br> <br> <br> <br><br><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy &amp; Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement&nbsp;</b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Responsibilities:<br><p><strong>Remarkable people, trusted by clients to design and advance the world.</strong></p><br><p>Wood is recruiting for a Lead Project Engineer to join our team in Sharjah, UAE. This is a full-time office-based role.</p><br><p><i><strong>#Wood #UAE #Sharjah #Project #Engineering</strong></i></p><br><p><strong><u>The role</u></strong></p><br><p>This is an exciting opportunity for an experienced Lead Project Engineer to join our Iraq Operations Business. This role is full time residential based in Sharjah, UAE</p><br><p><strong>Our Clients and Projects&nbsp;</strong></p><br><p><strong>Designing the future. Transforming the world.&nbsp;</strong></p><br><p>Wood is an integral part of operations in Iraq, and we are continuing to grow our footprint across the country. With a 90-year heritage, 10 major contracts and over 850 employees, we have the skills, expertise and asset knowledge to support clients to deliver energy security and decarbonisation ambitions.&nbsp;</p><br><p>Wood excels in supporting our clients to deliver complex upstream and midstream oil and gas projects in Iraq delivering maintenance, modifications and engineering solutions. We are committed to decarbonising existing assets, producing cleaner energy and developing a sustainable national workforce, ensuring the long-term growth of the region&nbsp;</p><br><p><strong><u>What we can offer</u></strong></p><br><ul><li><strong>Meaningful and interesting projects</strong>&nbsp;Delivered to high profile clients and complex projects in Iraq&nbsp;</li><li><strong>Commitment to Diversity and Inclusion</strong>; we are an organisation actively committed to diversity and inclusion across our business with employee networks committed to giving all employees a voice&nbsp;</li><li><strong>Competitive salary</strong>&nbsp;with regular salary reviews to ensure we are rewarding at the right level in line with the market&nbsp;</li><li><strong>Commitment to continued professional development;</strong>&nbsp;development plans that are tailored to your individual needs and interests&nbsp;</li><li><strong>Global connections</strong>: join experts around the world who are at the leading edge of our industry, shaping the standards of our profession&nbsp;</li><li><strong>Medical Insurance:&nbsp;</strong>Ensures inpatient and outpatient medical care is available should you require treatment.&nbsp;&nbsp;</li><li><strong>Group Life and Personal Accident Insurance:&nbsp;</strong>The company provides Life Assurance cover&nbsp;</li><li><strong>The Employee Share Plan:&nbsp;</strong>Gives you the opportunity to purchase Wood shares and receive a match from the company&nbsp;</li><li><strong>Long Service Award:&nbsp;</strong>Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ services of our employees at 5-year service milestones</li></ul><p><strong>Job Objective:</strong></p><br><p>Contributing to technical delivery of engineering excellence through:&nbsp;</p><br><ul><li>Executing assigned scopes of work.</li><li>Providing discipline expertise to the business.</li><li>Supporting and supervising task delegation to team.&nbsp;</li><li>Uses technical knowledge to perform engineering assignments and produce engineering deliverables including complex problems. Completes almost any engineering tasks with minimal guidance and direction. May serve as the primary discipline engineer or discipline technical authority on projects with small to medium complexity.&nbsp;</li><li>Performs engineering assignments, usually representing a significant portion of a larger project. Selects engineering techniques to solve problems and makes design recommendations.&nbsp;</li><li>Requires mature professional knowledge in planning and conducting assignments having scope for coordination of difficult tasks.&nbsp;</li><li>Applies specific area(s) of expertise in own discipline area&nbsp;</li><li>In consultancy businesses, may review and manages complex projects within area of expertise or of a multidisciplinary nature</li></ul><p><strong>Key Accountabilities &amp; Responsibilities:</strong></p><br><p><strong>Executing Assigned Scopes of Work:</strong></p><br><ul><li>Participates as a team member in a specific phase of a broad engineering assignment.</li><li>Directs preparation of appropriate documentation for assigned projects.&nbsp;</li><li>Ensures successful completion of the assigned project/phase within the budgeted time and cost&nbsp;</li><li>constraints.&nbsp;</li><li>Participates in defining engineering approaches, and in planning and scheduling work</li><li>Evaluates problems, organizes investigations and establishes general performance specifications for&nbsp;</li><li>components, equipment, systems, processes, etc.&nbsp;</li><li>Check Engineering calculations as well as check all drawings in accordance with industry codes and&nbsp;</li><li>standards; Assist with the development of less senior Technical Professionals</li><li>Adhere to and comply with relevant discipline specific procedures and provide feedback for&nbsp;</li><li>continuous improvement.</li><li>Participate in audits and incident investigations as required.</li><li>Performs complex engineering tasks related to specific units of major projects</li><li>Participate in site visits, project review meetings, design reviews and other workshops as required.</li><li>Organising and active participation in design reviews</li></ul><p><strong>Providing discipline expertise:</strong></p><br><ul><li>Solves problems requiring development of new approaches or new uses for existing approaches; exercises mature professional judgment in evaluating and selecting technical strategic options.</li><li>As necessary, modifies established guidelines, devises new approaches, applies existing criteria in new ways and draws conclusions from comparative situations.</li><li>Regularly functions as a technical leader or significant contributor to a major complex problem or project</li><li>Produces innovative ideas and solves problems requiring development of new approaches or new uses for existing approaches</li><li>Consistently called on to use creativity and professional judgement to formulate results based on engineering standards, experience and constructive thinking</li><li>Develops unique solutions for complex technical problems</li><li>Anticipates potential problems and takes the initiative to solve complex problems through creative thinking and creative use of internal and external resources both inside and outside of discipline expertise</li><li>Exercises mature professional judgement in identifying the implications of experimental results</li><li>Understands customer needs and applies technical solutions to meet goals</li><li>Provide technical input and support to proposals as required</li></ul><p><strong>Supporting and Supervising task delegation to team:</strong></p><br><ul><li>May supervise a small work group consisting of technical/professional staff with some coaching from own supervisor, or may provide advice and guidance in area of specialization to others.</li><li>Assist in performing managerial tasks as requested, such as assigning tasks to engineers; planning and coordinating portions of the engineering work; preparing scopes, schedules, and budgets; attending project meetings; and developing lesser-experienced technical professionals</li><li>Discusses with other senior engineers to agree priorities and implications on work of others</li><li>Approves work schedules and makes recommendations for increased resources and special equipment</li><li>Makes commitments on acceptance of projects, completion dates, resources and staff required to meet goals.</li><li>Coordinates the activities of engineering and design groups assigned to small projects.</li><li>Participates in developing deadlines, projects and work to be done</li><li>May manage one or more small projects, with responsibility for cost, schedule, resources allocation and risk.</li><li>Provide appropriate HSSE leadership including compliance with site and office safety requirements and technical/design safety requirements</li></ul><p><strong>Working Relationships&nbsp;</strong></p><br><p><strong>Internal:</strong></p><br><ul><li>Develops productive, collaborative relationships of trust within and across projects, offices and regions, as well as with functions.</li><li>Engage with inter-discipline community and promote discipline including: networking / knowledge sharing.</li><li>Often required to persuade individuals with differing positions or interest to change criteria or methods, accept findings or reach agreement on technical points</li><li>Solicits understanding and support of managers for major projects and uses available technical resources</li></ul><p><strong>External:</strong></p><br><ul><li>Establishing and / or maintaining an awareness of external stakeholders including: industry bodies, academia, vendors</li><li>Builds relationships with customers as appropriate&nbsp;</li><li>Seeks out new avenues for building external relationships; maintains on-going contacts with existing relationships; coaches others on relationship management issues</li></ul><p><strong>Level Of Influence &amp; Decision-Making Authority:</strong></p><br><ul><li>Work is assigned in terms of goals and priorities; duties are carried out within broad guidelines and unusual or complex matters are generally referred to more senior authority.</li><li>Actions and decisions typically have a significant influence on the technical, operational and financial results of one or more projects or departments.</li><li>Translates standards and guidelines into practical actions</li><li>No direct reports but frequently serves as a technical resource</li><li>May be required to supervise teams and provide technical guidance to drafters/designers and technical professionals with some coaching from own supervisor&nbsp;</li><li>Accountable for own targets</li><li>Overall performance is reviewed and evaluate</li></ul><br>Qualifications:<br><p><b>What makes you remarkable?&nbsp;</b></p><br><p>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges.</p><br><p><b>Expected:</b></p><br><ul><li>B.Sc.&nbsp;or equivalent degree in the Engineering discipline from an accredited&nbsp;university.</li><li>Minimum&nbsp;of 15+&nbsp;years&nbsp;relevant&nbsp;experience&nbsp;in&nbsp;major&nbsp;Brownfield&nbsp;oil &amp; gas projects, including at least five (5) years&nbsp;in&nbsp;similar position.</li></ul><p><b>Knowledge, skills and experience:</b></p><br><ul><li>Specific experience in Oil and Gas projects across their lifecycle in the GCC region, preferred</li><li>Pre-FEED, FEED experience is required</li><li>Detailed Engineering experience is preferred</li><li>Candidates must have hands-on experience managing or delivering Lump Sum contracts/projects<br></li></ul><p><b>Role-Specific Skills and Knowledge:&nbsp;</b></p><br><ul><li>Ability to provide guidance and direction to project team, managing, motivating and mentoring professional engineering specialists.</li><li>Ability to discover issues and recommend solutions to technical and commercial issues uncovered during course of performing assignments</li><li>Proficient user of relevant software and calculation templates</li><li>Professional level of ability in the application of standards, processes and procedures and how they are used in work execution</li><li>Professional level of knowledge of applicable codes and standards</li><li>Technically competent in own discipline, pursues continuous professional development of skills and knowledge according to standards</li><li>Maintains own knowledge of relevant regulatory framework, legislation changes, initiatives and industry technology developments and promotes to direct reports.&nbsp;</li><li>Applies mature professional knowledge and experience to assignments where issues and factors to be considered may be characterized by unsual demands and require additional evaluation to establish the nature and scope of the problem</li><li>Demonstrated ability to apply advanced laws, principles, mathematics or industry knowledge in the improvement and development of designs</li><li>Demonstrated skills in persuasion, negotiation, motivation and communication</li><li>Demonstrated proficiency in project planning</li><li>Possess a working knowledge of the various Business Units, Functions, Sectors and services offered within business area, and general understanding of other Wood business offerings</li></ul><p><b>Personal attributes:</b></p><br><ul><li>Solutions-oriented and creative, able to apply process and rigour to deliver quality solutions</li><li>Compelling communicator both verbally and in written form</li><li>Good interpersonal and team working skills, builds positive relationships with supervisors, subordinates, peers and clients</li><li>Enthusiastic, conscientious and committed to continuous professional development</li><li>High level of awareness and commitment to safety in all aspects of daily work.</li><li>Strong organizational skills and attention to detail.</li><li>Highly motivated and demonstrates personal initiative.</li><li>Possesses integrity, strong work ethic, positive attitude, and is dependable.&nbsp;</li><li>Adaptable and flexible to the changing needs of project</li></ul> </div>