Class A Drivers Jobs

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Craft exceptional coffee beverages using high-quality beans and precise brewing methods, ensuring each cup meets our high standards.</li><li>Maintain cleanliness and organization of the coffee station and seating area, adhering to health and safety regulations.</li><li>Engage with customers to provide personalized service, accurately taking orders and offering recommendations based on their preferences.</li><li>Handle cash and electronic payments efficiently, ensuring accurate transactions and managing the cash register responsibly.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent; a degree in hospitality or food service is a plus.</li><li>1-2 years of barista experience or relevant customer service experience in a fast-paced environment.</li><li>Barista certification or training in specialty coffee preparation is highly valued.</li><li>Knowledge of coffee origins, brewing techniques, and flavor profiles to provide customers with expert guidance.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Assist customers in product selection by actively listening to their needs and providing tailored recommendations.</li><li>Maintain a well-organized and visually appealing sales floor, ensuring products are stocked and displayed effectively.</li><li>Process transactions efficiently using point-of-sale systems, ensuring accuracy and speed in checkout.</li><li>Provide exceptional customer service by addressing inquiries and resolving any issues promptly and professionally.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent; a degree in business or marketing is a plus.</li><li>Proven experience in retail or sales roles, ideally with at least 1-2 years in a customer-facing position.</li><li>Familiarity with CRM software and point-of-sale systems to streamline customer interactions.</li><li>Multilingual abilities are preferred, particularly in languages relevant to the customer base.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Conduct routine inspections of facilities and equipment to detect potential issues before they escalate into major problems.</li><li>Perform hands-on repairs and maintenance on HVAC systems, plumbing, electrical systems, and machinery, ensuring optimal performance.</li><li>Troubleshoot and diagnose mechanical failures, utilizing advanced tools and techniques to restore functionality promptly.</li><li>Maintain accurate records of maintenance activities, including repairs, replacements, and inspections to track equipment performance.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent; technical degree or certification in maintenance or a related field is highly preferred.</li><li>At least 3-5 years of hands-on experience in facility maintenance or industrial maintenance roles.</li><li>Proficient in reading blueprints, technical manuals, and schematics to effectively perform repairs and renovations.</li><li>Strong electrical knowledge, including familiarity with wiring, circuit systems, and safety regulations.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Oversee all joinery production processes, ensuring efficient workflow from raw material to finished product.</li><li>Manage and lead a team of joiners, carpenters, and apprentices, fostering a culture of quality and productivity.</li><li>Implement and enforce strict quality control measures to guarantee joinery products meet high standards and client specifications.</li><li>Develop and manage production schedules, optimizing resource allocation and minimizing downtime to meet deadlines.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Possession of a relevant trade qualification or degree in Wood Technology, Furniture Design, or a related field.</p></li><li><p>Minimum of 10 years of progressive experience in joinery production, with at least 2 years in a supervisory or managerial capacity.</p></li><li><p>Proven expertise in various joinery techniques, material properties, and manufacturing processes.</p></li><li><p>Proficiency in reading and interpreting technical drawings, blueprints, and specifications.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Lead and manage daily site operations, ensuring adherence to safety protocols and project timelines.</li><li>Coordinate with subcontractors and suppliers to maintain workflow and quality standards on-site.</li><li>Conduct regular inspections and assessments of work in progress to ensure compliance with specifications and regulations.</li><li>Allocate tasks to team members based on skills and project requirements, fostering a collaborative work environment.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent; a degree in construction management or related field is a plus.</li><li>Minimum of 5 years of experience in construction or related industry, with a proven track record in supervisory roles.</li><li>Relevant certifications such as OSHA, First Aid, or specific trade certifications are highly desirable.</li><li>Familiarity with construction processes, materials, and tools is essential for effective oversight.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Oversee daily operational activities, ensuring smooth workflow and efficient task completion across the team.</li><li>Monitor employee performance, providing constructive feedback and coaching to enhance productivity and quality of work.</li><li>Manage and resolve customer inquiries and complaints promptly, aiming for high levels of customer satisfaction.</li><li>Assist in scheduling and assigning tasks to team members, optimizing resource allocation and meeting deadlines.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Possesses a High School Diploma or equivalent; a Bachelor’s degree is preferred, demonstrating a commitment to education.</li><li>Holds relevant certifications in supervision or management, showcasing a dedication to professional development.</li><li>Demonstrates 2-3 years of experience in a supervisory role within the retail or hospitality industry, indicating practical expertise.</li><li>Exhibits a strong understanding of operational procedures, including inventory management and customer service protocols.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Lead and supervise a team of electricians and mechanics, ensuring efficient execution of electromechanical tasks.</li><li>Interpret blueprints, schematics, and technical drawings to guide installation, maintenance, and repair operations.</li><li>Oversee the installation and commissioning of electrical and mechanical systems, adhering to safety standards and project timelines.</li><li>Conduct regular inspections and diagnostics to identify potential issues and implement proactive maintenance strategies.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Possession of a Bachelor's degree in Electrical, Mechanical, or Electromechanical Engineering, or a related field.</p></li><li><p>A minimum of 2-5 years of hands-on experience in the electromechanical field, with a proven track record of leadership.</p></li><li><p>Relevant certifications such as Certified Maintenance &amp; Reliability Professional (CMRP) or equivalent are highly advantageous.</p></li><li><p>Extensive experience in industrial environments, preferably in manufacturing, oil &amp; gas, or construction sectors.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Draft, review, and negotiate complex commercial contracts, including EPC, service agreements, and supply contracts, ensuring alignment with project objectives and risk mitigation.</li><li>Manage the end-to-end contract lifecycle from procurement to close-out, including tender evaluation, award, administration, and dispute resolution.</li><li>Develop and implement robust contract management strategies and procedures to ensure compliance, performance, and financial control.</li><li>Analyze contract terms and conditions to identify potential risks and liabilities, providing clear and actionable advice to project stakeholders.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in Engineering, Law, Business Administration, or a related field; Master's degree is a plus.</p></li><li><p>Professional certifications such as FIDIC, NEC, or contract management certifications (e.g., CML) are highly valued.</p></li><li><p>Proven ability to interpret and apply complex legal and commercial contract clauses across various international jurisdictions.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Lead and manage daily site operations, ensuring adherence to safety protocols and project timelines.</li><li>Coordinate with subcontractors and suppliers to maintain workflow and quality standards on-site.</li><li>Conduct regular inspections and assessments of work in progress to ensure compliance with specifications and regulations.</li><li>Allocate tasks to team members based on skills and project requirements, fostering a collaborative work environment.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent; a degree in construction management or related field is a plus.</li><li>Minimum of 5 years of experience in construction or related industry, with a proven track record in supervisory roles.</li><li>Relevant certifications such as OSHA, First Aid, or specific trade certifications are highly desirable.</li><li>Familiarity with construction processes, materials, and tools is essential for effective oversight.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Educational Qualification: </strong></p><p>Bachelor’s degree in relevant Engineering OR Science OR HSE discipline (from an institution of higher learning authorized to grant academic degrees in the country of issue)</p><p><strong>Technical Qualification:</strong></p><ul><li><p>Minimum one of the following:</p></li><li><p>NEBOSH IGC or Equivalent (Subject to approval by ADNOC Group)</p></li><li><p>Any other HSE certifications (considered at ADNOC Group discretion)</p></li><li><p>Lead auditor ISO 45001/ ISO 14001 or equivalent.</p></li><li><p>Incident Investigation technique.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 12-15 years’ experience in HSE in construction, fabrication, installation and/or commissioning projects / operations in the oil &amp; gas or petro-chemical industries, with at least 5 years’ experience in a lead HSE position managing team of HSE professionals </p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Oversee all joinery production processes, ensuring efficient workflow from raw material to finished product.</li><li>Manage and lead a team of joiners, carpenters, and apprentices, fostering a culture of quality and productivity.</li><li>Implement and enforce strict quality control measures to guarantee joinery products meet high standards and client specifications.</li><li>Develop and manage production schedules, optimizing resource allocation and minimizing downtime to meet deadlines.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Possession of a relevant trade qualification or degree in Wood Technology, Furniture Design, or a related field.</p></li><li><p>Minimum of 10 years of progressive experience in joinery production, with at least 2 years in a supervisory or managerial capacity.</p></li><li><p>Proven expertise in various joinery techniques, material properties, and manufacturing processes.</p></li><li><p>Proficiency in reading and interpreting technical drawings, blueprints, and specifications.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Establish and maintain an efficient document control system to ensure all project documentation is properly recorded and easily retrievable.</li><li>Conduct regular audits of documentation to ensure compliance with established standards and project specifications.</li><li>Collaborate closely with project teams to understand documentation needs and provide tailored support throughout the project lifecycle.</li><li>Implement version control processes to track changes and maintain the integrity of documents during reviews and approvals.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business Administration, Information Management, or a related field is preferred.</li><li>A minimum of 3 years of experience in document control within construction, engineering, or similar industries is essential.</li><li>Proficiency in document management software such as Aconex, SharePoint, or similar platforms is required.</li><li>Certifications in document control or project management (e.g., PMP, CDCP) are a strong advantage.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Maintain comprehensive records of interactions and outcomes in the CRM system to ensure accurate tracking of leads and follow-ups.</li><li>Collaborate with the sales team to strategize on effective approaches for nurturing leads and closing sales.</li><li>Provide feedback on customer responses and market trends to help optimize the calling script and sales strategies.</li><li>Schedule appointments for the sales team with qualified leads, ensuring a seamless transition from tele-calling to face-to-face engagement.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in business, finance, or a related field is preferred to provide a strong foundation in real estate principles.</p></li><li><p>A valid real estate license is mandatory, demonstrating compliance with local regulatory requirements and industry standards.</p><p><br></p></li><li><p>Preference for candidates with experience in residential real estate, as well as familiarity with commercial properties being a plus.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Prepare and maintain accurate financial statements, ensuring compliance with relevant accounting standards and regulations.</li><li>Conduct detailed account reconciliations, identifying discrepancies and implementing corrective measures to maintain data integrity.</li><li>Analyze financial data to identify trends, variances, and opportunities for cost savings, providing actionable insights to management.</li><li>Manage payroll processes, ensuring timely and accurate disbursement of salaries and compliance with tax regulations.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in Accounting, Finance, or a related field; a Master's degree is a plus for advanced understanding.</p></li><li><p>Professional certification ) demonstrating expertise and commitment to the accounting profession.</p></li><li><p>Minimum 1-5 years of relevant work experience in accounting or finance, ideally within a corporate environment or specific industry.</p><p>Familiarity with accounting software (e.g., QuickBooks, SAP, Oracle) and proficiency in Microsoft Excel for data analysis.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To bring more Fire stopping sales projects </p><p>To file tenders </p><p>To handle old and new clients and visit sites </p><p>To create a good pipeline and close sales target</p><p>To deal with site engineers and bring more projects </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Immediate joiner with Driving License </p><p></p></section>

We are looking for customer-focused and motivated professionals to join our B2C Retail & Customer Service team.<br>Customer Service Officer (CSO) – Supervisor Level Qualifications:3-5 years’ experience in retail sales or customer service, including 1–2 years in a supervisory/team-lead role. Experience in sales targets, upselling/cross-selling, team coaching, and complaint resolution. Experience in floral, luxury retail, gifting, or hospitality is preferred. Bachelor’s degree or diploma in Business, Retail Management, Hospitality, or a related field. Strong sales, customer service, leadership, communication, and problem-solving skills. Knowledge of flowers, plants, floral products, seasonality, and trends. Proficient in Microsoft Office, ERP/POS, CRM, and inventory systems. Excellent English communication skills; Arabic and other language is an advantage.<br>Customer Service Coordinator (CSC) Qualifications:1–2 years’ experience in retail sales, customer service, or hospitality Experience in floral, gifting, or luxury retail is an advantage. High school diploma required; diploma/degree in Business, Retail, Hospitality, or related field is an advantage. Good in MS Office, POS/ERP, or CRM knowledge. Strong attention to detail, teamwork, organization, and willingness to learn. Excellent English communication skills; Arabic and other language is an advantage.

Role Description The Chief Executive Officer (CEO) at YAZ IT Solutions will provide strategic leadership and oversee the overall direction of the organization in a part-time, remote capacity. Typical responsibilities include defining and refining the company vision, guiding long-term business and digital strategy, and ensuring alignment of operations with organizational goals. The CEO will collaborate with leadership across finance, operations, sales, and technology to drive sustainable growth and maintain strong client relationships. This role also involves monitoring performance metrics, managing key partnerships, and representing the company in external engagements such as investor, client, and industry meetings. Qualifications Candidates should possess strong Finance and Business Planning skills to oversee budgets, investments, and long-term financial health. Candidates should possess expertise in Operations Management and Strategic Planning to optimize processes and guide organizational direction. Candidates should possess solid Sales and business development skills to expand the client base and grow revenue. Candidates should possess excellent leadership, decision-making, and stakeholder management abilities. Candidates should possess strong communication, negotiation, and relationship-building skills for internal and external collaboration. Candidates should possess experience in technology or digital services environments; prior executive or founder-level experience is highly beneficial. Candidates should possess a bachelor’s degree in Business, Finance, Management, or a related field; an advanced degree (MBA or equivalent) is a plus.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently seeking for passionate and dynamic guest focused Human Resources professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our employees.<br><br>As a Human Resources Coordinator you are responsible for coordinating the various functions including administrative procedures and recruitment, leavers / joiners administration, liaison with the various departments of the hotel and outside contractors, maintaining and producing reports and records. Your role needs you to adhere to policies and procedures ensuring the smooth functioning of the Human Resources Department and will include key responsibilities such as:<br><br>• Initiate and process employment requisitions, develop and edit departmental job descriptions, vacancy announcements and position advertisements in consultation with the Director of Human Resources&nbsp;<br>• Develop and maintain confidential departmental employee files, documents and databases<br>• Coordinate employee recruitment process, as appropriate, ensuring search documentation is accurate, consistent and complete<br>• Coordinate departmental employee relation functions in consultation with the Director of Human Resources , monitor employee performance appraisal completions and track annual and sick leave accruals&nbsp;<br>• Prepare and complete the monthly Human Resources report and other statistical reports as required by the Director of Human Resources&nbsp;<br>• Coordinate and conduct departmental training and conduct the Human Resources Orientation for new hires</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>As per company's standard job description of Yards Engineer.</p><br><br>Responsibilities:<br><p>As per company's standard job description of Yards Engineer.</p><br><br>Qualifications:<br><p>Bachleors Degree-6 Years Experience</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><u>Position Details</u></strong></p><br><p>Dubai Professional Services</p><br><p>Discipline: Student Experience and Wellbeing</p><br><p>University of Birmingham, Dubai campus</p><br><p>Salary: Competitive&nbsp;</p><br><p>Grade: 6</p><br><p>No. of positions: 1</p><br><p>Full time</p><br><p>Duration: 3-years fixed contract (renewable at the University’s discretion)&nbsp;</p><br><p>Location: Dubai, UAE</p><br><p>Closing date: 25th August 2026</p><br><p><strong><u>University of Birmingham Dubai</u></strong></p><br><p>Having established ourselves in Dubai International Academic City in 2018 we have now moved to our new state-of-the-art campus which opened in Sept 2021. These posts represent an excellent opportunity to join an ambitious World Top 100 University as we continue to grow our long-term strategic mission in Dubai, the UAE and the wider region. Our campus reflects the very best of Birmingham through our presence in Dubai.</p><br><p><strong><u>Background</u></strong></p><br><p><strong>Professional Services Ethos&nbsp;</strong></p><br><p>Our ethos as a Professional Services team has been developed in line with the principles of being a Birmingham Professional. In particular here in Dubai this means that all Professional Services colleagues seek to collaborate effectively to ensure the needs of the whole campus community and our stakeholders are met. It also means that we work constructively together to provide a flexible range of service and support that adapt to the changing needs of the Campus as we grow. There are specific focal points in the academic cycle when all Professional Services team members will be expected to contribute regardless of their primary role, for example Welcome or Graduation. In addition, the duties listed below are illustrative of the general nature and level of responsibility of this post which is likely to change over time in response to the needs of the Campus and as you develop your experience and skills.&nbsp;You will have the opportunity to develop and may also need to specialise your duties further, over time, in agreement with your manager.&nbsp;</p><br><p>In order to contribute to the success of the team and the University’s vision for the Dubai Campus the Professional Services team will be seeking to continue to recruit and develop colleagues who display:</p><br><ul><li>a high level of intellectual aptitude;</li><li>strong agility and a portfolio of skills that can adapt to meet changing circumstances;</li><li>an innovative and creative mind-set; and&nbsp;</li><li>both an enterprising and entrepreneurial nature to support our growth and pursuit of excellence.</li></ul><p><strong>Department Overview</strong></p><br><p>The Services and Support thematic area will focus on providing all students with the University of Birmingham Dubai with a wide range of high quality services and support. Working collaboratively with academic and professional services colleagues, the department delivers a holistic, student-centred approach that enhances student success, wellbeing, engagement and belonging across the entire student journey.&nbsp;</p><br><p>Key areas of responsibility include:&nbsp;</p><br><ul><li>Student wellbeing, welfare, safeguarding and early intervention support&nbsp;</li><li>Inclusive information, advice and guidance that supports student success</li><li>Welcome week and induction activities&nbsp;</li><li>Programme administration support and services&nbsp;</li><li>Collaboration with Academic skills support&nbsp;</li><li>Work with Careers on employability skills and graduate outcomes</li><li>General student administration through to graduation support</li></ul><p><strong><u>Role Summary</u></strong></p><br><p>The post holder will be responsible for enhancing the student experience by designing, delivering and evaluating inclusive, student-centred initiatives that support student wellbeing, engagement, belonging and success. The role will provide proactive wellbeing and welfare support, guidance and advice to students, while leading and contributing to a range of student experience activities including pre-arrival, Welcome, induction, transition programmes, wellbeing initiatives, student engagement activities and Students’ Association programmes.</p><br><p>The post holder will contribute to the delivery of wellbeing and welfare services, including managing sensitive student cases, providing early intervention support, assessing individual needs and making appropriate referrals. The role will also support the development of wellbeing campaigns, student engagement initiatives and inclusive practices that promote resilience, community and holistic student development.</p><br><p>Working under the strategic direction of the Head of Student Wellbeing and Experience, and in partnership with the University’s Students’ Association and wider professional services teams, the post holder will contribute to the development of a supportive and inclusive campus environment where students are empowered to thrive academically, personally and socially.</p><br><p>The role has a specific strategic focus on enhancing services and engagement opportunities for the postgraduate student community, while continuing to support and enhance the experience of all students, including undergraduate students. Responsibilities include embedding innovative and inclusive approaches across the University through collaboration, networking, training and sharing good practice. The post holder will work closely with colleagues across the University of Birmingham Dubai and Edgbaston campus to support a consistent, high-quality student experience and contribute to continuous improvement through student insight, feedback and service evaluation.</p><br><p>During teaching terms, the post holder will be required to work flexibly to meet the needs of the student community and the delivery of student experience activities. The working pattern include Saturday and Sunday working, with two weekday rest days provided. The role requires flexibility throughout the academic year to respond to changing student needs, key university events and periods of increased student engagement activity.</p><br><p>Outside of teaching terms, the working pattern will normally align with standard University working arrangements, with flexibility required to support key activities and operational priorities as needed.</p><br><p>The role requires flexibility to support the University's student experience throughout the academic year.</p><br><p><strong>General</strong></p><br><ul><li>Promotes equality and values diversity acting as a role model and fostering an inclusive working culture.</li><li>Actively manages equality, diversity and inclusion through monitoring and evaluation and actively challenging unacceptable behaviour.</li><li>Undertake continuous personal and professional development.</li></ul><p><strong><u>Main Duties</u></strong></p><br><p><strong>Student Experience Support</strong></p><br><ul><li>Use student insight, feedback, surveys, focus groups and engagement data to identify emerging needs, evaluate impact and inform the continuous improvement of the student experience.</li><li>Lead and contribute to the planning and delivery of Welcome, induction, transition and pre-arrival programmes that support students to successfully integrate into university life and achieve a positive start to their academic journey.</li><li>Develop and deliver inclusive wellbeing campaigns, workshops and engagement initiatives that promote resilience, personal development, community and a positive sense of belonging.</li><li>Work collaboratively with academic and professional services colleagues to embed student wellbeing, engagement and success within the wider student experience, supporting retention, continuation and positive student outcomes.</li><li>Partner with the Students' Association to develop and deliver an engaging programme of co-curricular activities, student leadership opportunities and events that enrich the student experience and foster an inclusive campus community.</li><li>Lead and support the planning and delivery of University-wide and campus events, ensuring activities reflect the needs of a diverse student community and contribute to student engagement and success.</li><li>Develop and coordinate timely, accessible and engaging student communications that promote awareness of opportunities, services and support available throughout the student journey.</li><li>Provide proactive guidance and first-line support to students through the Student Hub and other points of contact, identifying individual needs, promoting self-help and referring students to appropriate specialist services where required.</li><li>Build effective partnerships across the University to ensure a coordinated and holistic approach to supporting student wellbeing, engagement and academic success.</li></ul><p><strong>Wellbeing Support</strong></p><br><ul><li>Provide guidance, support and advice to students on matters relating to wellbeing through one-to-one advice appointments, drop-in and via communication.</li><li>Assess the effectiveness of student wellbeing campaigns and activities, using feedback to adapt and refine future initiatives for continuous improvement.</li><li>Deliver proactive early intervention by assessing student needs, identifying potential risks and implementing appropriate support plans to enable students to overcome barriers to engagement, progression and academic success.</li><li>Provide advice and guidance to Students of Determination /Disabled Students and liaising with the UK based Disability Service to implement reasonable adjustments and access requirements.</li><li>Coordinate and deliver regular wellbeing drop-in sessions, ensuring students have accessible opportunities to seek guidance and support throughout the academic year.</li><li>Manage student enquiries through the University's case management system, ensuring accurate and professional responses in line with service standards.</li><li>Complete all reporting activities in a timely manner to inform and support in identifying potential risk and proactive activities.</li><li>Provide guidance and support to students in considering and responding to requests for extensions and extenuating circumstances and other wellbeing related processes.</li><li>Support students and refer them to the appropriate support services as required, for example student mental health and wellbeing services, including exchange students from partner institutions and/or other UoB campuses.</li><li>Provide advice and support to academic colleagues on student wellbeing matters, including Reasonable Adjustments, Extenuating Circumstances and other student support processes, to ensure a coordinated and consistent approach.</li><li>Liaise with, and refer students to the wider support services and specialist services in the University and externally, such as counselling services.</li></ul><p><strong>Additional responsibilities</strong></p><br><ul><li>To undertake such other duties as may be required from time to time, to further the work of the wellbeing services and the development of the student experience, or the University.</li><li>Assist the Recruitment and Outreach process and events when required (i.e. Open days)</li><li>Take the initiative to develop partnerships with external organizations, other universities, and career development networks to provide students with access to a broader range of opportunities and support services.</li><li>Undertake continuous personal and professional growth and development by actively seeking and engaging in development opportunities.</li></ul><p><strong><u>Required Knowledge, Skills, Qualifications, Experience</u></strong></p><br><ul><li>Educated to degree level or equivalent professional qualification(s).</li><li>Significant experience of working in a professional environment; relevant experience of supporting young adults in a Higher Education is desirable.&nbsp;</li><li>Understanding of the principles of Safeguarding in relation to adults at risk and under 18s, including knowledge of the Office for Students requirements in relation to harassment and sexual violence.</li><li>High level of knowledge of good practice in relation to disability and mental health within a Higher Education environment.</li><li>Good understanding of current trends and developments in relation to student wellbeing.</li><li>Significant experience of organising a large scale programme of events.</li><li>Experience of supporting students in relation to welfare issues.</li><li>Strong understanding of the student experience, issues, and the student lifecycle and journey.</li><li>Significant knowledge and experience of writing communications for a variety of different audiences.</li><li>Working knowledge of standard and/or advanced Microsoft Office software.</li><li>Knowledge of the protected characteristics of the Equality Act 2010, and how to actively ensure in day-to-day activity in own area that those with protected characteristics are treated equally and fairly.</li><li>Actively promotes equality and diversity to internal stakeholders.</li><li>Strong interpersonal skills with the ability to build trust and rapport with a diverse student population.</li><li>Excellent communication skills.</li><li>Experience of developing interventions to address equality and diversity issues.</li><li>A recognised qualification or professional training in mental health, wellbeing or similar is desirable.&nbsp;</li></ul><p><strong><u>Internal and External relationships</u></strong></p><br><ul><li>Chief Operating Officer</li><li>Deputy Director of Operations</li><li>Head of Wellbeing and Student Experience</li><li>Student Experience and Wellbeing Manager (line manager)</li><li>Student Experience team&nbsp;(Dubai)</li><li>Student and Programme Administration team (Dubai)</li><li>Colleagues across Dubai campus – Professional Services and Academic&nbsp;</li><li>Colleagues in UK campus – including Academic Services, Colleges&nbsp;and central PS teams, Disability Services</li><li>External partners –&nbsp;including&nbsp;regional government agencies, regulatory bodies, educational and health-related organisations.&nbsp;</li></ul><p>In return, you will receive a competitive package and play a key role in our ambitious University’s expansion as we enhance our international reputation and global footprint.</p><br><p><i><strong>Use of AI in applications:&nbsp;</strong>We want to understand your genuine interest in the role and for the written elements of your application to accurately reflect your own communication style. Applications that rely too heavily on AI tools can appear generic and lack the detail we need to assess your skills and experience. Such applications will unlikely be progressed to interview.</i></p><br><p>View our staff values and behaviours here</p><br><p><strong>We believe there is no such thing as a 'typical' member of University of Birmingham staff and that diversity in its many forms is a strength that underpins the exchange of ideas, innovation and debate at the heart of University life. We are committed to proactively addressing the barriers experienced by some groups in our community and are proud to hold Athena SWAN, Race Equality Charter and Disability Confident accreditations. We have an Equality Diversity and Inclusion Centre that focuses on continuously improving the University as a fair and inclusive place to work where everyone has the opportunity to succeed. We are also committed to sustainability, which is a key part of our strategy</strong>. <strong>You can find out more about our work to create a fairer university for everyone</strong>&nbsp;<strong>on our website</strong><strong>.</strong></p><br><br> </div>