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<p><strong>Job Description:</strong></p><p><br></p><p>Focal point for customer's express and ecommerce shipping requests</p><p>Assist customers on status of their shipment, outstanding shipments or tracking.</p><p>Manage end to end shipment life cycle liaising with all internal and external stakeholders</p><p>Proactively informs customer on shipment status, exceptions and provides intermediate updates on incident solution</p><p>Takes and handles customer inquiries, e.g. Track and Trace</p><p>Responsible for all KPIs and SLAs agreed with allocated customers</p><p>Takes and registers all customer complaints</p><p>Drives solution of customer complaints by solving it directly or assigning tasks to other function</p><p>Acts as first contact point for customer claims; supports customer in notification and reception of claims, provides claims documents, collects required documents from claimant and hands over to specialized claims handlers when documents are complete</p><p>Ensure seamless transaction liaising with Pricing and Billing teams</p><p><br></p><p><strong>Qualifications, Skills and Prior Work Experience:</strong></p><p><br></p><p>3-5 years' experience in the Express or Ecommerce industry</p><p>2-5 years' experience of Customer Service preferably handling key business clients</p><p>Good Express product knowledge</p><p>Working knowledge of transportation management systems (TMS)</p><p>Ability to handle challenging situation in a composed manner</p><p>Excellent English Verbal & Written skills</p>
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Duties:<br> <ul> <li>Lead the development, implementation, and continual improvement of the company's Quality, Health, Safety, and Environmental management systems.</li> <li>Ensure full compliance with UAE legislation, client requirements, and international standards, including ISO 9001, ISO 14001, and ISO 45001.</li> <li>Conduct audits, inspections, and performance reviews across projects and offices, implementing corrective and preventive actions where required.</li> <li>Investigate incidents, accidents, and near misses, producing detailed reports and recommendations to prevent recurrence.</li> <li>Provide leadership, training, and guidance to project teams, promoting a proactive and positive safety culture throughout the organisation.</li> <li>Monitor QHSE performance metrics, prepare management reports, and support senior leadership in achieving strategic QHSE objectives.</li> </ul> Candidate Requirements: <ul> <li>Bachelor's degree in Engineering, Occupational Health & Safety, Environmental Management, or a related discipline.</li> <li>Minimum 15 years' QHSE experience within the construction industry, including at least 5 years in a management position with a Tier 1 major contractor.</li> <li>Strong working knowledge of UAE construction regulations, health and safety legislation, and industry best practices.</li> <li>Professional certifications such as NEBOSH Diploma, Lead Auditor certifications, IOSH, or equivalent qualifications.</li> <li>Proven experience implementing and managing integrated management systems aligned to ISO 9001, ISO 14001, and ISO 45001 standards.</li> <li>Excellent leadership, communication, and stakeholder management skills, with the ability to influence teams at all levels of the organisation.</li> </ul> <br><br> </div>
Job Purpose: To manage servicing and retention of SME accounts by delivering proactive relationship management, timely policy servicing, and effective issue resolution. The role acts as the primary point of contact for assigned clients and intermediaries, ensuring a seamless customer experience, high service quality, and achievement of retention and premium growth objectives.<br>Job Responsibilities:Client Relationship Management Serve as the primary relationship contact for assigned SME clients and intermediaries. Build and maintain strong relationships with key client stakeholders and decision-makers. Conduct regular account reviews, client meetings, and service visits to understand evolving business needs. Support customer retention through proactive engagement and service excellence. <br>Account Servicing & Policy Administration Manage policy servicing activities including endorsements, renewals, amendments, certificates, and policy documentation. Coordinate with underwriting, operations, claims, and finance teams to ensure timely service delivery. Ensure accurate and timely processing of client requests in accordance with service standards. <br>Query & Issue Resolution Respond to client and intermediary queries within agreed service levels. Resolve service issues and escalations through effective stakeholder coordination. Monitor open requests and ensure timely closure and communication. <br>Account Retention & Growth Support Support achievement of renewal retention and premium targets for assigned accounts. Identify cross-sell, upsell, and account expansion opportunities and refer leads to relevant business teams. Assist in renewal planning and account retention strategies. <br>CRM & Customer Data Management Maintain accurate records of client interactions, servicing activities, and opportunities within CRM systems. Ensure customer data quality and completeness. Track account activities, service commitments, and follow-up actions. <br>Service Quality & Governance Ensure compliance with service protocols, operational procedures, and regulatory requirements. Adhere to account visitation plans and customer engagement standards. Support continuous improvement initiatives aimed at enhancing customer experience. <br>Reporting & Performance Monitoring Monitor account performance, service metrics, and customer feedback. Prepare reports on account activities, retention performance, and service levels. Escalate risks impacting customer retention or service delivery.<br>Skills for the Success of the Role Client Relationship Management Account Management Insurance Operations Customer Service Management Complaint Resolution Stakeholder Management Negotiation & Influencing Data Management & Reporting Bilingual Communication (English & Arabic)<br>Qualifications required for the role:Graduate of any Bachelor’s Degree 2-3 years of experience in client servicing, relationship management, account management, or insurance operations. Certificate in Insurance (CII) or equivalent, Customer Service Certification, and Relationship Management Certification, is preferred. Strong communication, customer service, and stakeholder management skills.
Job Purpose To delight internal and external customers over the phone ( inbound & outbound -call back)<br>- Interact with customers over the phone, chat , email to understand their banking needs.<br>- Provide excellent customer service to achieve customer loyalty.<br>- Resolve problems over the live chat, email or telephone.<br>- Convert sales opportunities in order to meet financial targets.<br>- Clarify and explain procedures and products over the telephone.<br>- Capture and report customer feedback towards continual product development.<br><br>Key Result Areas Achieve the required KPI set in term of<br>Adherence<br>CRD<br>AHT<br>Quality score<br>post call suveuy<br>NPS<br>Key Result Areas (Continued)- Operates in a Call Centre environment where the interface with customers is over the telephone.<br>- Operates within standard rules and guidelines set by the Bank and additional ones set by and unique to the Direct Banking Center.<br>- Mostly related to explaining procedures or providing information regarding retail banking products.<br>- Also involves root cause analysis and reversals of charges and fees when necessary.<br>Knowledge, Skills and Experience Knowledge, Skills and Experience (Continued)- University Graduate (preferably with some finance / banking or maths component).<br>- 1 – 3 years experience<br>- Very customer focused<br>- Computer literate<br>- Excellent communication skills<br>- Strong listening skills.
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<p><strong>About Emirates Islamic</strong><br>Emirates Islamic is one of the UAE's leading Islamic banks, providing innovative Shariah-compliant banking solutions and exceptional customer experiences.</p><br><p><strong>Job Purpose</strong></p><br><p>As a Service Ambassador, you will be the first point of contact for customers visiting the branch, ensuring a seamless banking experience by welcoming customers, managing branch traffic, supporting digital adoption, and directing customers to the appropriate services.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li>Greet and assist customers in a professional and friendly manner.</li><li>Manage customer flow and reduce waiting times within the branch.</li><li>Guide customers on self-service and digital banking channels.</li><li>Identify customer needs and direct them to the appropriate branch representative.</li><li>Support customer onboarding and basic service requests.</li><li>Promote Emirates Islamic products, services, and digital solutions.</li><li>Ensure excellent customer experience and maintain service quality standards.</li><li>Adhere to bank policies, procedures, and compliance requirements.</li></ul><p><strong>Qualifications & Experience</strong></p><br><ul><li>High School Diploma or Bachelor's Degree preferred.</li><li>1-2 years of customer service, hospitality, retail, or banking experience.</li><li>Strong communication and interpersonal skills.</li><li>Customer-focused with a positive and professional attitude.</li><li>UAE National preferred.</li></ul><p><strong>Skills</strong></p><br><ul><li>Customer Service Excellence</li><li>Communication & Relationship Building</li><li>Problem Solving</li><li>Sales Awareness</li><li>Digital Banking Knowledge</li><li>Teamwork & Collaboration</li></ul><p><strong>What We Offer</strong></p><br><ul><li>Competitive salary and benefits.</li><li>Career development opportunities.</li><li>Learning & development programs.</li><li>Healthcare and employee banking benefits.</li><li>Inclusive and collaborative work environment.</li></ul><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Previous experience in UAE banking institutions or international/Western corporate environments.
Knowledge of banking APIs, Open Banking, FinTech integrations, and digital transformation initiatives.
Professional certifications such as CBAP, CCBA, PMI-PBA, Scrum Master, or equivalent.
Experience across the full customer journey, including onboarding, servicing, retention, and lifecycle optimization</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Required Skills & Qualifications
Bachelor's degree in business administration, Finance, Information Technology, or related discipline.
Minimum 5 years of Business Analyst experience within banking or financial services.
Strong understanding of: Retail Banking / Corporate Banking; Digital Banking; Customer Onboarding; Customer Lifecycle Management; Core Banking Systems
Proven experience in requirement gathering, business process analysis, and stakeholder management.
Hands-on experience with JIRA, Confluence, Microsoft Excel, and SQL.
Familiarity with Agile and Waterfall delivery methodologies.
Preferred Qualifications
Previous experience in UAE banking institutions or international/Western corporate environments.
Knowledge of banking APIs, Open Banking, FinTech integrations, and digital transformation initiatives.
Professional certifications such as CBAP, CCBA, PMI-PBA, Scrum Master, or equivalent.
Experience across the full customer journey, including onboarding, servicing, retention, and lifecycle optimization</p><p></p></section>
<ul><li><p>Define and drive the company's quality management strategy, policies, and continuous improvement initiatives.
· Establish and maintain the company's ISO 9001 Quality Management System.
· Lead and develop the QAQC department including Senior Engineers, Engineers, and Inspectors.
· Oversee audit programmes, ITPs, NCR management, and quality reporting across all active projects.
· Engage with clients, consultants, and UAE regulatory authorities on quality-related matters.
· Review and approve project quality plans, inspection and test plans, and method statements.
· Implement lessons-learned processes and root cause analysis frameworks.
· Report quality KPIs to senior management and board level.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's Degree in Civil Engineering or related field; Master's preferred.
· 25+ years of construction industry experience with 5+ years as QAQC Director at a Tier 1 UAE contractor.
· ISO 9001 Lead Auditor certification (mandatory).
· In-depth knowledge of UAE authority quality requirements and construction standards.
· Strong leadership, strategic thinking, and stakeholder management skills</p></li></ul>
Dubai’s real estate market is booming, but your current setup might be holding you back. Whether you’re a seasoned top producer tired of giving away half your earnings or a fresh, hungry talent ready to close your first big deal—this is where your career shifts into high gear.<br>We are hiring Full-Time Real Estate Agents to join our team in Business Bay.<br>What You Get On Day 1Up to 70% Commission: Keep what you actually earn.<br>On-Spot Payouts: No waiting months for your hard-earned money.<br>Personal Branding & Social Media: Full in-house media team producing high-end content for you immediately.<br>Chauffeur Driven Luxury Cars: Show up to viewings like a top-tier broker.<br>Unlimited Portal Credits: Full, unrestricted access to Property Finder, Bayut, Dubizzle, and more.<br>Daily Leads: Consistent, quality inquiries piped directly to you.<br>Dedicated Admin Support: We handle your paperwork, listings, and contracts so you can focus strictly on closing.<br>Complete Training Program: Comprehensive onboard training for newcomers and high-level mastermind sessions for experienced agents. Direct 1on1 training sessions with the Managing Director.<br>Flexibility: Work on your terms with flexible working hours based out of a prime Burj Views Business Bay office.<br>Who We Are Looking For Experienced Agents: You know the market, but you want better split structures, zero lead limitations, and executive-level support to scale your volume.<br>Sales Consultants: Driven, high-energy individuals ready to learn the Dubai market, build a powerful personal brand, and secure financial independence.<br>Ready to claim your spot? Apply Today.
JOB PURPOSE: The HSE Officer supports the implementation and day-to-day monitoring of health, safety, and environmental requirements across waste management operations. The role helps ensure that waste collection, transportation, transfer, storage, workshop, and site activities are performed safely and in compliance with legal, client, contractual, and company requirements.<br>KEY ACCOUNTABILITIES:<br>HSE Management System & Compliance Support implementation and maintenance of the HSE Management System in line with ISO 45001 and ISO 14001 requirements. Monitor compliance with applicable legal, client, contractual, and company HSE requirements across waste management operations. Maintain HSE procedures, risk registers, permits, inspection records, and other documents in an accurate and audit-ready condition.<br>Operational Inspections & Waste Management Safety Conduct routine HSE inspections of operation activities, vehicles, depots, workshops, transfer stations, and waste handling areas, camps . Verify safe waste segregation, handling, containment, storage, transportation, and disposal practices, including controls for hazardous waste where applicable. Monitor critical risks including vehicle movement, reversing, lifting, compaction equipment, traffic exposure, heat stress, confined spaces, and work at height.<br>Risk Assessment & Incident Management Prepare and review risk assessments, job safety analyses, method statements, and permit-to-work controls for operational activities. Report and investigate incidents, near misses, unsafe acts, environmental spills, and property damage, and support root cause analysis. Track corrective and preventive actions to closure and maintain accurate incident statistics, investigation files, and evidence.<br>Training & Workforce Engagement Deliver HSE inductions, toolbox talks, and task-specific training for drivers, waste collectors, helpers, supervisors, and equipment operators. Verify that employees and subcontractors hold the required training, licences, permits, and competencies before starting work. Promote safety awareness through campaigns, observations, coaching, and regular engagement with field teams.<br>Environmental Protection & Emergency Preparedness Monitor environmental controls related to spills, leaks, dust, noise, odour, wastewater, fuel, chemicals, and waste storage. Support emergency response planning and conduct drills for fires, vehicle incidents, spills, medical emergencies, and other credible scenarios. Inspect emergency equipment, first-aid provisions, spill kits, fire protection systems, and welfare facilities, and report deficiencies promptly.<br>Reporting & Operational Coordination Prepare daily, weekly, and monthly HSE reports, inspection findings, performance statistics, and client submissions within required timelines. Coordinate with Operations, Fleet, Workshop, HR, subcontractors, and client representatives to resolve HSE concerns and close actions. Immediately escalate serious risks, repeated non-compliance, regulatory issues, and overdue corrective actions to management.<br>EXPERIENCE & QUALIFICATION:<br>Minimum Qualification: Bachelor's Degree or Diploma in Occupational Health and Safety, Environmental Science, Engineering, or a related field. NEBOSH International General Certificate or equivalent is required. ISO 45001 and ISO 14001 Internal Auditor certification is preferred. First Aid, Fire Warden, and incident investigation training are advantages. A valid UAE driving licence is preferred. Minimum Experience: 3 to 5 years of HSE experience, including at least 2 years in waste management, environmental services, municipal services, facilities management, logistics, or a similar high-risk operational environment.<br>SKILLS, KNOWLEDGE & ABILITIES:<br>Job Specific: Good command of English is required, and Arabic is an advantage. Strong knowledge of HSE inspections, risk assessment, incident investigation, waste management hazards, environmental controls, emergency response, and HSE reporting. Generic Skills: Strong observation, communication, coaching, and problem-solving skills. Good report-writing and record-keeping abilities. Proficiency in Microsoft Office applications and the ability to work effectively with multicultural field teams. Ability to work independently, maintain professional judgement under pressure, and travel regularly between operational sites.
Company Description SDV Consulting Engineers offers a comprehensive selection of services in all major engineering disciplines, project management, and project development. We provide FEED, EPCM, PMC, Commissioning, and Advisory Services for the industrial sector, primarily in manufacturing & processing, energy, hydrogen plants, cold stores, and specialty facilities. For more information, visit www.sdvce.com.<br>Summary:We are seeking a highly experienced Mechanical Engineer to join our Engineering Consultancy team for building projects in Abu Dhabi. The successful candidate will be responsible for supervising mechanical works, ensuring compliance with project specifications, approved drawings, quality standards, and relevant UAE authority requirements.<br>Key Responsibilities:• Supervise mechanical works on site to ensure compliance with approved drawings, project specifications, quality standards, and contractual requirements. • Review and evaluate shop drawings, material submittals, method statements, ITPs, and other technical documents submitted by the contractor to ensure compliance with project requirements and applicable codes and standards. • Carry out site inspections of mechanical works, verify workmanship and material compliance, identify non-conformances, and ensure timely implementation of corrective actions. • Coordinate with the Contractors, Consultants, Clients, and relevant authorities to resolve technical and construction-related issues. • Monitor construction progress and prepare inspection reports, site observations, and progress updates. • Ensure that all Mechanical work is executed in accordance with project quality plans, safety requirements, approved procedures, and authority regulations. • Attend site meetings and provide technical support during project execution. • Report directly to the Site Resident Engineer and perform all Engineering, supervision, inspection, coordination, and related duties assigned to support the successful delivery of the project.. <br>Requirements:• Bachelor's Degree in Mechanical Engineering. Minimum 10 years of UAE experience in MEP construction and site supervision. Proven experience in industrial and steel structure related projects Strong technical knowledge of HVAC systems, plumbing and drainage, firefighting systems, and external utility services Good knowledge of UAE codes, standards, and authority requirements, including ADCD, TAQA, and other applicable Abu Dhabi regulations. Experience in reviewing Shop Drawings, Material Submittals, Method Statements and Technical submissions.• Excellent communication, coordination, and technical reporting skills. • Must hold valid UAE Driving License.
Build your real estate career in Dubai - full training and RERA licensing provided. Open to both experienced brokers and motivated freshers ready to break into the market with Mayfair Homes. Commission only, tax-free - limitless earning potential.<br>The job is simple to define, yet demands high execution: helping clients buy, sell, and rent property in Dubai. You build relationships, win trust, navigate the market, and close deals.<br>When people look at success in this industry, they often assume it requires decades of real estate experience. The truth is, success in Dubai real estate comes down to hunger, adaptability, and execution. Whether you are an experienced agent looking for a better platform to scale your deal flow, or someone starting completely from zero with a sales or hospitality background, the market rewards discipline above all else.<br>We look for driven individuals who are set on achieving financial independence -regardless of where you are starting from.<br>The Honest Picture<br>Commission only means exactly that: no basic salary. Experienced agents often hit the ground running immediately, while freshers usually need time to build their initial pipeline. We recommend having a financial runway to comfortably cover your initial setup while you master the market. Once you start closing, there is no ceiling: competitive high-tier commission split structures paid directly to you.<br>What Mayfair Homes Provides - Day 1Up to 70% Commission Split: Keep maximum value from every single deal you close. On-Spot Payouts: Fast, direct payouts with zero delays-no waiting months for your hard-earned income. Full Personal Branding & Media Team: Instant access to our in-house media crew to shoot, edit, and launch high-end content for your personal brand. Chauffeur-Driven Viewings: Arrive at property viewings with a dedicated chauffeur to deliver a true top-tier client experience. Unlimited Portal Credits: Unrestricted listing access across Property Finder, Bayut, Dubizzle, and top portals from day one. Daily Qualified Leads: A steady, consistent pipeline of high-intent inquiries routed directly to your desk. Dedicated Admin Support: Full backend assistance covering paperwork, contract drafting, and portal listings so you can focus 100% on closing. End-to-End Training & Masterminds: Structured onboarding for freshers to get licensed fast, paired with advanced growth masterminds for experienced agents. Prime Location & Autonomy: Flexible working hours operated out of a state-of-the-art office in the heart of Business Bay.<br>What You Need to Bring Based in Dubai or ready to relocate within 1 to 2 months Drive, resilience, and an elite work ethic Discipline - you are managing your desk like your own businessIf you are ready to take control of your career and build a high-volume desk with Mayfair Homes, apply today. We review every application.
Overview:Are you ready to elevate your trading career to the next level? We’re on the hunt for a dynamic, driven, and skilled Sales Trader to join our high-performing team. This role places you at the forefront of financial markets, empowering you to execute impactful trades, provide seamless liquidity, and collaborate with top-tier counterparties in a fast-paced, innovative environment.<br><br>Responsibilities:From order flow to execution, hedging, settlement, and monitoring electronic pricing, you’ll manage every step with precision. Generate actionable insights to refine strategies and optimize pricing mechanics. Ensure accurate trade records, reporting, and PnL tracking, driving transparency and operational excellence. Identify and capitalize on opportunities to fuel trading revenue in alignment with our ambitious business plan and be able to drive more trading volumes through new and existing clients. Work closely with colleagues across departments and the group to enhance internal trading systems and our tech stack. Follow institutional-grade trading best practices to deliver first-class service in every interaction.<br><br>Requirements:4-8 years of experience in trading with a leading institution, ideally across digital assets, commodities, equities, FX, fixed income, or derivatives. Strong familiarity with electronic trading systems (including algorithmic and benchmark execution) and end-to-end trade processes. Bachelor’s or Master’s degree in Finance, Business, Economics, or Computer Science. Exceptional understanding of trade execution, risk management, and market dynamics. Collaborative mindset with the ability to thrive independently when needed. Results-driven with a knack for decision-making and a desire to excel in a fast-paced environment. An interest in the crypto industry is a major plus, especially with hands-on crypto experience. Familiar with programming languages like Python and VBA. Comfortable working weekends and public holidays when required.<br><br>Vision & Mission:OSL is the first SFC-licensed digital asset platform in Hong Kong and a Pay Fi innovator. Through stablecoin payments, cross-border settlement and global licensing, we are building the next-generation payments network. Stablecoins have become everyday money across emerging markets and are widely viewed as blockchain’s “killer app,” with industry focus shifting from token issuance to real-world consumer and enterprise payment adoption. The strongest growth lies in cross-border B2B payments, where providers embedding stablecoins into corporate settlement flows can capture significant volume and float. Long-term defensibility comes from regulatory licences, banking partners and cross-border corridors. OSL holds or has acquired licences in 11 jurisdictions, and expanding into Europe, Brazil, Southeast Asia and Africa through acquisitions and licence applications. With Banxa and OSL Pay, we embed stablecoin settlement into bank accounts and card networks, support 150+ digital assets, and provide 24/7 fiat–stablecoin conversion. As a regulated pioneer with a startup mindset, we believe the future of payments will be driven by real adoption and scalable deployment, not technology narratives. We welcome builders who are passionate about crypto and payments to join us in shaping compliant, global payment infrastructure.
<h2 class="h5">Job description</h2>
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Key job responsibilities<br>
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As a Senior Solutions Architect, you will own the technical relationship with greenfield customers end-to-end. This means:<br>
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•Engaging net-new customers to understand their business drivers for cloud adoption, assess their existing on-premises or multi-cloud landscape, and architect a credible path to AWS — from landing zone design through first production workload and beyond.<br>
•Building the technical case for AWS: competitive differentiators, total cost of ownership analyses, migration strategies, and proof-of-value engagements that turn skeptics into advocates.<br>
•Building hands-on: prototypes, proofs of concept, migration runbooks, landing zone blueprints, and production-ready reference architectures. You lead by doing, not just advising.<br>
•Helping customers envision and build with generative AI and machine learning — often as the catalyst that makes AWS the platform of choice by demonstrating what's uniquely possible with AWS AI/ML services.<br>
•Partnering closely with Account Managers and Business Development to shape the go-to-market strategy for new accounts — you are the technical credibility that converts pipeline into adoption.<br>
•Acting as the customer's technical advocate inside AWS — translating field insights from the greenfield frontier into clear, prioritized feedback that shapes the roadmap for AWS services and features.<br>
•Creating and sharing technical content that scales your impact: workshops, immersion days, blog posts, code samples, reference architectures, and public talks at meetups, user groups, and conferences.<br>
•You make the team stronger by mentoring fellow Solutions Architects — sharing what you know and helping others grow.<br>
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A day in the life<br>
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No two days look the same. You might spend the morning in a first-ever technical workshop with a financial services customer exploring whether to lift-and-shift their core banking platform or re-architect on AWS, then pivot to a hands-on proof of concept helping a retail customer experience Amazon Bedrock for the first time. In the afternoon you might build a landing zone design for a customer that just signed their Enterprise Agreement, draft a migration playbook for a hospitality company moving off a competitor cloud, or join a call with an AWS service team to advocate for a feature that would unblock a key deal. You balance depth with breadth, strategic thinking with hands-on execution, and the patience required to build trust from zero with the urgency of a team that moves fast.<br>
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About the team<br>
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AWS Solutions Architects in MENAT are a tight-knit team of builders and technologists who are passionate about helping customers in one of the world's fastest-growing cloud markets. We work across diverse industries and cultures, which demands adaptability, curiosity, and genuine respect for our customers' contexts. We support each other through knowledge sharing, peer reviews, and a culture of continuous learning. We believe the best ideas come from diverse perspectives, and we actively foster an inclusive environment where everyone can do their best work.<br>
</div><h2 class="h5">Skills</h2>
<div data-jb-field="skills">Basic Qualifications<br>
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•8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience<br>
•3+ years of design, implementation, or consulting in applications and infrastructures experience<br>
•Experience architecting or deploying cloud/virtualization solutions, including migrations from on-premises or other cloud platforms<br>
•Experience building business and technical cases for cloud adoption with customers who have limited or no prior cloud footprint<br>
•Experience communicating across technical and non-technical audiences, including executive-level stakeholders or clients<br>
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Preferred Qualifications<br>
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•5+ years of infrastructure architecture, database architecture and networking experience<br>
•Experience working with end user or developer communities<br>
•Experience migrating or transforming legacy customer solutions to the cloud<br>
•Experience architecting/operating solutions built on AWS<br>
•Experience with cloud platforms and the ability to articulate AWS differentiation credibly.<br>
•Experience designing landing zones, multi-account strategies, and governance frameworks for new adopters<br>
•Experience working with end-user or developer communities<br>
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Human Resources Manager | Reef Group Position Title: Human Resources Manager Location: Dubai, United Arab Emirates Job Type: Full-Time<br>About the Role Reef Group is seeking an experienced Human Resources Manager to lead and manage HR operations for our UAE business. The role will serve as the main HR representative in Dubai and the key point of coordination between UAE employees and management and the Human Resources Department at Reef Group Headquarters in Riyadh. The HR Manager will be responsible for ensuring effective HR operations, compliance with UAE Labor Law, employee relations, payroll coordination, government-related employment processes, and consistent implementation of Group HR policies and procedures.<br>Key Responsibilities Lead and manage day-to-day HR operations across the UAE. Act as the primary HR point of contact for employees and management in Dubai. Maintain strong coordination and alignment with Reef Group Headquarters HR team. Manage the full employee lifecycle, including onboarding, employee relations, contract changes, promotions, transfers, and offboarding. Oversee attendance, leave management, payroll inputs, employee documentation, and HR records. Ensure compliance with UAE Labor Law and applicable employment requirements. Oversee visa, work permit, Emirates ID, medical insurance, and related government processes. Handle employee relations, disciplinary matters, grievances, and policy-related cases in coordination with Headquarters. Coordinate with Finance, IT, Administration, Government Relations, Talent Acquisition, and other departments. Prepare and monitor HR reports, headcount, turnover, attendance, and employee movements. Support the implementation and improvement of Group HR policies, systems, and employee initiatives in the UAE.<br>Required Qualifications Bachelor’s degree in Human Resources, Business Administration, Management, or a related field.5–8 years of relevant HR experience, with strong exposure to HR Operations and employee relations. Strong practical knowledge of UAE Labor Law and employment requirements. Experience managing employee lifecycle, payroll coordination, contracts, visas, work permits, and HR administration. Experience within retail, large groups, multi-entity organizations, or fast-growing companies is a must. Strong leadership, communication, problem-solving, and stakeholder management skills. Strong Arabic and English communication skills. Professional HR certification such as SHRM, CIPD, HRCI, or equivalent is an advantage.<br>Why Join Us? Join Reef Group during an exciting stage of regional and international growth. As Human Resources Manager – UAE, you will take ownership of local HR operations, partner closely with management, and play a key role in strengthening HR practices and supporting our continued expansion.
<h2 class="h5">Job description</h2>
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<span></span><p>Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.</p><br>
<p>Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.<br> Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.</p><br>
<p>Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.</p><br> <p><strong>YOUR ROLE</strong></p><br> <p>It is the responsibility of this position to ensure the Commercial performance of non-maritime Sales products meets and exceeds the corporate targets. Ensure the team’s adherence to sales process & goals.</p><br> <p><strong>WHAT ARE YOU GOING TO DO ?</strong></p><br> <ul>
<li>Contribute to non-maritime sales (e-commerce, VAS, intermodal, CEVA…) as an expert of these products.</li>
<li>Ensures that Outside and Inside Sales are in full capability of selling non-Maritime products (training, documentations, etc.)</li>
<li>Support on commercial market opportunities identified by Sales team</li>
<li>Conduct commercial visits and calls in coordination with Sales team to support on non-Maritime negotiations</li>
<li>Coordinate the commercial policy for non-Maritime products (e-commerce, VAS, intermodal, CEVA…) between HO/RO and Sales Offices and reports issues related to pricing & execution</li>
<li>Drive strategy and selling of non-Maritime products<br></li>
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<p><br><strong>WHO ARE WE LOOKING FOR ?</strong></p><br> <ul>
<li>In accordance with the provisions of Article L122-1 of the French National Service Code, only candidates aged between 18 and 28 who are nationals of the European Economic Area will be eligible for this VIE assignment.</li>
<li>You hold a postgraduate degree in Business, International Trade, Supply Chain, Logistics or Transport, with a first experience in business development, sales, shipping, logistics or performance management.</li>
<li>Customer oriented with the ability to establish strong relationships and interact effectively with customers at various levels.</li>
<li>Sales techniques knowledge.</li>
<li>Knowledge of commercial policy and offers.</li>
<li>Negotiation skills.</li>
<li>Passion for service excellence.</li>
<li>Analytical problem solving and attention to details.</li>
<li>Superior presentation and communication skills, both written and oral.</li>
<li>Team player and able to manage diversity.</li>
<li>Solid work ethic and strong time management skills.</li>
<li>MS -office skills.</li>
</ul><p>Come along on CMA CGM’s adventure !</p><br>
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Company Description SDV Consulting Engineers offers a comprehensive selection of services in all major engineering disciplines, project management, and project development. We provide FEED, EPCM, PMC, Commissioning, and Advisory Services for the industrial sector, primarily in manufacturing & processing, energy, hydrogen plants, cold stores, and specialty facilities. For more information, visit www.sdvce.com.<br>Role Description We are seeking a highly motivated Senior Architect to join our team. This is a full time, office position based in Abu Dhabi Lead architectural design from concept to detailed design stages Coordinate with multidisciplinary consultants and project stakeholders Manage project deliverables, schedules and design quality Ensure compliance with UAE regulations, building codes and authority requirments Lead BIM/Revit design development and coordination Review and mentor junior architects and technical staff Support client presentations, authority submissions, and technical reviews<br>Qualifications Bachelor’s degree in Architecture Minimum 8-12 years of professional architectural experience Strong proficiency in Revit, BIM workflows and Auto CADStrong knowledge of UAE building regulations and authority approval processes Excellent communication, leadership and coordination skills Experience working in Abu Dhabi is highly preferred Experience with projects related to steel and industrial projects are mandatory Candidate currently in UAE is mandatory
Sales Associate Role Description We are seeking a motivated and customer-focused Sales Associate to support sales activities, build strong customer relationships, and contribute to business growth. The role involves understanding customer needs, presenting products or services, responding to inquiries, following up with prospects, and supporting the sales process from initial contact through completion. You will maintain accurate customer information, monitor sales opportunities, assist with promotional activities, and work closely with internal teams to ensure a smooth customer experience. The ideal candidate is confident, approachable, proactive, and results-oriented, with a strong ability to communicate effectively and build trust with customers. Qualifications Diploma or Bachelor’s degree in Business, Marketing, Communications, Retail Management, or a related field. Strong interpersonal, communication, and customer service skills. Positive, proactive, and target-oriented mindset with a strong willingness to achieve results. Ability to understand customer needs and recommend suitable products or solutions. Strong negotiation, persuasion, and relationship-building abilities. Good organizational skills with attention to detail and follow-up. Comfortable working independently as well as collaboratively with different teams. Basic understanding of sales processes, customer relationship management, and commercial principles. Proficiency in English with strong verbal and written communication skills.
Sales Associate Role Description We are seeking a motivated and customer-focused Sales Associate to support sales activities, build strong customer relationships, and contribute to business growth. The role involves understanding customer needs, presenting products or services, responding to inquiries, following up on leads, and supporting the sales process from initial contact through completion. The Sales Associate will maintain accurate customer information, assist with sales reporting, identify potential opportunities, and work closely with internal teams to deliver a positive customer experience. The ideal candidate is energetic, approachable, results-oriented, and able to communicate effectively while maintaining a professional and service-focused attitude. Qualifications Bachelor’s degree or above in Business, Marketing, Communications, Management, or a related field is preferred. Strong communication, interpersonal, negotiation, and presentation skills. Customer-oriented mindset with a strong focus on satisfaction and business results. Ability to understand customer needs and recommend appropriate products or solutions. Strong organizational skills with excellent attention to detail. Comfortable working with CRM systems, sales tools, Microsoft Office, and basic data analysis. Ability to manage multiple priorities, follow up effectively, and work collaboratively with different teams. Positive, proactive, adaptable, and self-motivated with a strong willingness to achieve sales objectives.
<h2 class="h5">Job description</h2>
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<span>We are looking for an L1 SOC Analyst with 1–3 years of experience to monitor security events, identify potential threats, and support the Security Operations Center (SOC) in responding to security incidents.<br> The ideal candidate should have a good understanding of cybersecurity fundamentals and security monitoring.<br> Key Responsibilities Monitor security alerts and events using SOC monitoring tools.<br> Perform initial analysis and triage of security incidents.<br> Escalate suspicious activities to higher-level SOC analysts when required.<br> Investigate security alerts and document findings.<br> Monitor system and network logs for potential security threats.<br> Follow incident response procedures and SOC playbooks.<br> Maintain accurate documentation of security events and incidents.<br> Work closely with the cybersecurity team to support daily SOC operations.<br> Bachelor's degree in Computer Science, Cyber Security, Information Technology, or a related field.<br> 1–3 years of experience in a Security Operations Center (SOC) or cybersecurity role.<br> Basic understanding of cybersecurity concepts and security monitoring.<br> Familiarity with security incidents, threats, and vulnerabilities.<br> Strong analytical and problem-solving skills.<br> Good communication and teamwork skills.<br> Willingness to work in a 24/7 shift environment if required.<br> Nice to Have Knowledge of SIEM tools.<br> Familiarity with Windows, Linux, and networking fundamentals.<br> Certifications such as Security+, CEH, or SC-200 are an advantage.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Provide primary and secondary level of support (L1 and L2) for all hardware<br>and software inquiries.<br> </p></li><li><p>Troubleshoot laptops (Windows & macOS), workstations, and mobile<br>devices.<br> </p></li><li><p>Provide end-user assistance for the Learning Management System (LMS) and<br>Student Information System (SIS), including course access, user enrollment<br>issues, and portal navigation.<br> </p></li><li><p>Manage the full lifecycle of campus devices, including imaging, software<br>deployment, patch management, and security updates.<br> </p></li><li><p>Support enterprise productivity suites and specialized engineering software<br>for research and teaching.<br> </p></li><li><p>Maintain and troubleshoot on-site audio-visual equipment.<br> </p></li><li><p>Support basic network connectivity tasks, including Wi-Fi troubleshooting,<br>VPN configuration, and Active Directory user management.<br> </p></li><li><p>Create user guides, runbooks, and KB articles.<br> </p></li><li><p>Track and manage all requests in the ticketing system through to resolution,<br>ensuring clear communication to stakeholders.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>High school diploma or equivalent; Associate's or Bachelor's degree in Information Technology or a related field is a plus.</p></li><li><p>2-4 years of experience in a technical support or helpdesk environment.</p></li><li><p>CompTIA A+, Network+, or similar foundational IT certifications are highly desirable.</p></li><li><p>Familiarity with Windows and macOS operating systems and common productivity software (e.g., Microsoft Office Suite).</p></li></ul><p></p></section>