Class B Drivers Jobs
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Performs as a Pharmacist with full professional authority, knowledge and judgment, operating as a generalist, with advanced level of responsibility and experience in all aspects of the total Pharmacy operation.</p><p><strong>Responsibilities</strong></p><p><strong>Managerial</strong></p><ul><li><p>Maintaining sufficient inventory of material supplies and equipment for performance of duties</p><ul><li><p>Reporting shortage of materials to supervisor at earliest convenience, maintaining records for ordering and replenishments</p></li></ul></li></ul><p><strong>Technical</strong></p><ul><li><p>Reviews and interprets each prescription/ medication orders in the ward and outpatient settings.</p><ul><li><p>Provides appropriate patient information concerning the medications if & when required.</p></li><li><p>Advise/ questions/ clarified any prescription abnormality with the prescribing physician. Any unresolved problems are referred to chief pharmacist.</p></li><li><p>Inspects wards and clinics for outdated, deteriorated, or excessive stocks.</p></li><li><p>Performs drug utilization/administration evaluations, systematic internal reviews.</p></li><li><p>Demonstrate knowledge, skills, and abilities in the following:</p></li><li><p>Ability to read, interpret, and apply complex written instructions.</p></li><li><p>Knowledge of professional Pharmacy practice.</p></li><li><p>Ability to communicate orally and in writing.</p></li><li><p>Basic knowledge of pharmaceuticals, pharmacokinetics, pharmacotherapeutics.</p></li><li><p>Basic computer skills.</p></li><li><p>Ability to analyse drug-related medical problems; and</p></li><li><p>Skill in preparing sterile products.</p></li><li><p>Checks & reviews medication stocks register in the wards to ensure drug availability and correct inventory.</p></li><li><p>Replenish crash carts medications including controlled drugs.</p></li><li><p>Maintains a register for crash carts locks.</p></li><li><p>Inspects Pharmacy inventory, nursing cabinets and removes any outdated or deteriorated medications.</p></li><li><p>Answers drug related inquiries received from physicians, dentist and nurses. Those inquiries which cannot be answered with certainty are to be referred to the chief pharmacist.</p></li><li><p>Assists in the training of new in-pharmacist staff as per the direction of the chief pharmacist.</p></li><li><p>Performs other miscellaneous duties, as directed by the chief pharmacist.</p></li></ul></li></ul><p><strong>Quality and Safety</strong></p><ul><li><p>Promoting and maintaining quality in all services and ensure continuous quality improvement measures are in place. Conduct method evaluation/ development as per standard policies and procedures</p><ul><li><p>Complying with all safety and quality control programs and procedures as applicable</p></li><li><p>Complying with applicable precautions for environmental safety, infection control, using a series of interventions that minimize or prevent cross infections</p></li><li><p>Ensuring that safety procedures and quality assurance tests are maintained within all sections</p></li><li><p>Comply and support clinical audit processes within the service and report on these as agreed </p></li><li><p>Communicating in a professional and courteous manner with patients, family and other medical personnel as necessary to obtain information for laboratory records, explain procedures, clarify orders and communicate status. </p></li></ul></li></ul><p><strong>Continuous Education</strong></p><ul><li><p>Participating in education sessions for department staff, doctors and nurses on the safe and secure handling of equipment, i.e teaching, induction, peer review, case studies, and clinical presentations</p><ul><li><p>Participating in department programs/ committees, various hospital committees, and staff meeting (when requested) </p></li><li><p>Participating in the orientation and training of new employees</p></li><li><p>Maintaining professional knowledge by attending lectures, seminars or on-line education sessions</p></li><li><p>Completing and maintaining all regulatory requirements including licensure and certification and other mandatory training within established time frames.</p></li><li><p>The ability to apply technical skills, together with a demonstrable knowledge of and interest in sciences, such as anatomy, physiology and physics;</p></li></ul></li></ul><p><strong>Occupational Safety and Health Management Systems </strong></p><br><ul><li><p>Comply with all OSH and infection control policies, standards and procedures and cooperate with hospital management to comply those requirements</p><ul><li><p>Notifying OSH Hazards, incidents, Near misses and issues and assistance with the preparation of risk assessments, incident reports</p></li><li><p>Attend applicable OSH/Infection control training programs, mock drills and awareness programs</p></li><li><p>Comply with reasonable OSH instructions, policies and safe working procedures </p></li><li><p>Use of appropriate personal protective equipment and safety systems. </p></li><li><p> Be familiar with emergency and evacuation procedures </p></li><li><p> Not wilfully or recklessly endanger anyone’s health and safety </p></li><li><p>Comply with Waste management procedures and policies. Reduce, Reuse, Recycling of waste as much as possible </p></li><li><p>Attend all OSH Trainings, awareness programs and mock drills. </p></li><li><p>Participates in the OSHMS audits, inspections, ensuring standards are maintained</p></li></ul></li></ul><p><strong>Prevention and Control of Infection (PCI): </strong></p><p><strong><u> </u></strong></p><ul><li><p>PCI is everyone’s responsibility. All staff are required to read and implement the NMC PCI Policy and Strategy in an effort to maintain the highest possible standards of cleanliness at all times, thus reducing the risk of infection in patients, staff and visitors. </p><ul><li><p>The strictest hand hygiene, 5 moments of hand hygiene, bare below the elbows and environmental care, will be expected of all staff, including the post holder, at all times</p></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications & licensure</strong></p><p>Required:</p><ul><li><p>Education and training. Pharmacists must possess a Bachelor of Science Degree in Pharmacy from an accredited college or school of pharmacy.</p></li><li><p>Thorough knowledge of UAE Laws, company policies, regulations precedents applicable to the area of work.</p><br></li></ul><p>Desired: </p><p>Fluent in spoken & written English, Arabic language is desirable, but not essential.</p><br><p><strong>Experience required in addition to the Qualifications mentioned above</strong></p><p><strong>Required:</strong></p><p>Currently licensed in country of origin and with DHA license to practice in Dubai U.A.E.</p><br><p><strong>Specialist Certification</strong></p><p><strong>Required: </strong>NA</p><p><strong>Desired: </strong>NA</p><p><strong>Additional requirements</strong></p><br><ul><li><p>Self-motivation and the ability to work under pressure;</p><ul><li><p>Fluent spoken and written English. Spoken Arabic is advantageous but not essential.</p></li><li><p>A supportive and caring disposition;</p></li><li><p>Adaptability and good time management skills;</p></li><li><p>Confidence in dealing with stressful situations;</p></li><li><p>IT competencies.</p></li></ul></li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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Join Our Team at Eaton: Empowering Tomorrow, Today! <br> <br>Dubai serves as a strategic hub for Eaton’s Middle East operations, bringing together commercial, engineering, manufacturing, and support teams within a globally connected business environment. Building on more than 40 years in the region, Eaton recently announced the development of a new sustainable campus in Dubai, reinforcing our long‑term investment in growth, collaboration, and capability building.<br> <br><strong>Eaton's Global Data Center Segment </strong>is focused on helping data centers realize real business benefits today while optimizing their operations for the future. With the rise of big data, edge computing and cloud, data centers are under pressure to be more high-performing, sustainable and cost-effective than ever, without compromising resilience or security. At the same time, new opportunities and revenue streams require faster speed-to-market. With our digital intelligence, world-class cyber-secure products and services, reliable, compatible solutions and engineering expertise, we help data centers realize real business benefits today while optimizing their operations for the future.<br><br><p>The <strong>Senior Advanced Systems Engineer</strong> is a strategic engineering role within Eaton’s Global Data Centre organisation, responsible for evaluating emerging technologies, developing future infrastructure and supporting the evolution of next-generation mission critical systems. </p><br><br><p>Working alongside Global Solutions Architects, Engineering and Product Management, the role applies engineering expertise, technology foresight to assess future trends, validate new concepts and influence Eaton’s long-term technical direction. </p><br><br><p>The role is primarily focused on future capability development rather than design delivery, while maintaining a strong engineering foundation through technical evaluation, validation and engineering studies. </p><br><br><br>What you’ll do:
<br><br><p><strong>Future Technologies & Innovation </strong></p><br><br><ul><li>Evaluate emerging technologies and future data centre architectures. </li><li>Research technology trends across AI infrastructure, power systems, cooling, digital infrastructure and grid integration. </li><li>Assess the technical readiness and engineering feasibility of future technologies. </li><li>Support proof-of-concept activities and innovation programmes. </li></ul><p><strong>Engineering & Technical Validation </strong></p><br><br><ul><li>Apply engineering principles to validate future system concepts. </li><li>Develop engineering studies, technical assessments and technology evaluations. </li><li>Ensure future concepts remain technically robust, practical and deployable. </li><li>Support the transition of validated concepts into future engineering standards and methodologies. </li></ul><p><strong>Industry & Technical Leadership </strong></p><br><br><ul><li>Support Global Solutions Architects through technical design, research and strategic analysis. </li><li>Engage with technology partners, consultants, standards bodies and industry forums. </li><li>Produce technical papers, white papers and future technology recommendations. </li><li>Share technical insight across Engineering, Product Management and Technology teams. </li></ul><br>Qualifications:
<br><ul><li>Bachelor’s Degree in Electrical Engineering or related discipline; Master’s preferred. </li><li>Chartered Engineer (preferred). </li><li>Minimum 10 years’ experience in mission critical infrastructure, power systems or data centre engineering.</li></ul><br>Skills:
<br><ul><li>Strong engineering compentency in electrical infrastructure, power distribution and integrated systems. </li><li>Demonstrated ability to evaluate emerging technologies using sound engineering judgement. </li><li>Excellent analytical, communication and technical writing skills. </li><li>Proven curiosity, innovation mindset and commitment to continuous learning.</li><li>Experience with Nvidia or AMD is highly appreciated</li><li>Proficiency in English</li></ul><p><span>#LI-SA2</span></p><br><br>What we offer: <br><ul><li>Competitive compensation and benefits, aligned with your experience and impact.</li><li>Opportunity to work on challenging, high‑impact projects within a dynamic and collaborative team environment.</li><li>Your aspirations matter – Eaton actively supports internal mobility and promotes from within whenever possible.</li><li>Your growth matters – We invest in long‑term development through continuous learning, upskilling, and global programs via Eaton University.</li><li>Your contributions matter – Reliability, safety, efficiency, and sustainability are at the heart of what we do, driving meaningful impact on people’s lives and the environment.</li><li>Your wellbeing matters – Health, safety, and wellness are a priority. At Eaton, wellbeing goes beyond programs, empowering employees with the tools and environment to thrive.</li></ul><br><p><span><strong>Living and Working in Dubai</strong></span></p><br><br><p><span>Dubai is an internationally connected city that offers strong professional opportunities within a truly global environment. Living and working in Dubai means being part of a diverse, forward‑looking business community, supported by modern infrastructure, excellent connectivity, and a well‑established expatriate ecosystem.</span></p><br><br><p>At Eaton, employees based in Dubai are part of a stable, well‑governed organization that brings together global teams, clear ways of working, and the flexibility needed to support both performance and long‑term career development.</p><br><br><p><span><em><br><strong>Ready to make a difference? Join Eaton’s Dubai Team and be part of a company shaping the future of sustainable manufacturing and power management!</strong></em></span></p><br><br><br><p><span>We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.</span></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p><span><strong>Job Overview</strong></span><br><span>The Repair & Maintenance Supervisor is responsible for overseeing the inspection, testing, qualification, repair, and maintenance of field tools and equipment. The role ensures effective execution of preventive and corrective maintenance, retrofits, and upgrades across electronic, mechanical, pneumatic, hydraulic, and data acquisition systems, including downhole tools. The supervisor leads maintenance activities, supervises workshop operations, assigns priorities, and ensures compliance with company standards, safety regulations, and operational requirements.</span></p><br><p><span><strong>Responsibilities</strong></span></p><br><ul><li><span>Maintain high standards of corporate governance and ensure compliance with security, quality, HSE policies, and industry regulations.</span></li><li><span>Promote a strong culture of quality, health, safety, security, and environmental stewardship.</span></li><li><span>Lead and participate in continuous improvement initiatives focused on safety, process optimization, and operational efficiency.</span></li><li><span>Ensure adherence to quality management systems and continuous improvement efforts.</span></li><li><span>Conduct and lead daily operations meetings, safety briefings, and Job Hazard Analysis (JHA) sessions.</span></li><li><span>Maintain equipment, facilities, and work areas in a safe, clean, and operational condition.</span></li><li><span>Supervise repair, maintenance, and troubleshooting of mechanical, electrical, electronic, pneumatic, and hydraulic systems.</span></li><li><span>Oversee assembly, installation, testing, calibration, and repair of tools and equipment.</span></li><li><span>Inspect components and assess dimensional changes or wear using precision measurement tools.</span></li><li><span>Lead preventive and corrective maintenance, modifications, and upgrade activities.</span></li><li><span>Ensure accurate testing, qualification, and calibration of tools in line with company procedures.</span></li><li><span>Conduct root cause analysis and implement corrective and preventive actions.</span></li><li><span>Review and approve work orders, service reports, maintenance records, and system entries.</span></li><li><span>Monitor accurate time tracking and reporting in maintenance systems.</span></li><li><span>Oversee workshop and laboratory operations, assign schedules, and monitor staff productivity.</span></li><li><span>Assess repair requirements and estimate maintenance costs.</span></li><li><span>Coordinate ordering and inventory management of spare parts, tools, and consumables.</span></li><li><span>Report equipment failures and communicate with internal and external stakeholders.</span></li><li><span>Ensure compliance with budgetary requirements and financial policies.</span></li><li><span>Support employee development through coaching, training, and performance management.</span></li><li><span>Promote LEAN principles and continuous improvement initiatives.</span></li><li><span>Demonstrate leadership, professionalism, and ethical conduct while enforcing standards and procedures.</span></li></ul><p><span><strong>Skills</strong></span></p><br><ul><li><span>Strong knowledge of maintenance and repair techniques across mechanical, electrical, hydraulic, pneumatic, and electronic systems.</span></li><li><span>Ability to diagnose complex equipment failures and implement corrective actions.</span></li><li><span>Understanding of hazardous materials, radioactive sources, explosives, NDT/NDE processes, and ATEX requirements.</span></li><li><span>Strong troubleshooting, fault-finding, and monitoring capabilities.</span></li><li><span>Critical thinking, analytical problem-solving, and decision-making skills.</span></li><li><span>Ability to interpret technical drawings, manuals, schematics, and procedures.</span></li><li><span>Effective leadership and team management capabilities.</span></li><li><span>Strong organizational and multitasking skills.</span></li><li><span>Excellent written and verbal communication skills.</span></li><li><span>Quality control and inspection expertise to ensure compliance with standards.</span></li><li><span>Proficiency in maintenance reporting systems and work order management software.</span></li><li><span>Strong safety awareness and commitment to HSE standards.</span></li><li><span>Ability to identify process improvements and implement best practices.</span></li><li><span>Physical capability to meet the role’s demands when required.</span></li></ul><p><span><strong>Qualifications</strong></span></p><br><ul><li><span>Technical Diploma or Bachelor’s Degree in Engineering (Mechanical, Electrical, Electronics, or related discipline).</span></li><li><span>Minimum 4–6 years of experience in the Oil & Gas industry, including hands-on maintenance and repair.</span></li><li><span>Previous supervisory or team leadership experience in a repair and maintenance, workshop, or field service environment.</span></li><li><span>Experience with downhole tools, data acquisition systems, and oilfield equipment is advantageous.</span></li><li><span>Strong understanding of quality systems, HSE requirements, and maintenance best practices.</span></li></ul>#LI-MD1<br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br> <p><span>Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation. </span></p><br> <p><span>We are focused on technology development, digital solutions, and defining our footprint in the new energy space. Our ability to provide integrated solutions across our segments will be critical to growth in our core operations and the energy transition. </span></p><br> <p><span>Energy producers face unique challenges every day, so it is our job to create solutions that enhance safety, streamline operations, and sustain uptime to meet or exceed their targets. We operate across the global energy landscape employing some of the best diverse talent in the industry. At Weatherford, we understand the value each individual brings to the table. We celebrate diversity in all its forms and are immensely proud of our workforce. We invite you to join our passionate, talented, world-class team. </span></p><br> <p><span>When you join Weatherford, you instantly feel connected to something bigger – a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other’s successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford. </span></p><br> <p><b><span>Join Us: </span></b></p><br> <p><span>Weatherford is producing energy for today and tomorrow- with global opportunities as unlimited as your sense of adventure. Join us to make an impact on our customers, the industry, and the world. </span></p><br> <p><span>Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.</span></p><br> <br> <br> <br><br> </div>
<h2 class="h5">Job description</h2>
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<p>Oversees the functional management, optimization, and continuous improvement of American Hospital Dubai’s Oracle Fusion ERP Finance ecosystem. Provides subject-matter expertise in financial modules, ensuring accurate, real-time data, automated processes, and compliance with UAE VAT, IFRS, and healthcare financial regulations. Serves as a key link between Finance, Supply Chain, and IT, supporting both operational excellence and strategic financial governance.</p><br><br>Responsibilities:<br><p><strong>ERP System Management & Support</strong></p><br><ul> <li>Serve as Subject Matter Expert (SME) for Oracle Fusion Finance modules (GL, AP, AR, FA, CM, Procurement, Expenses).</li> <li>Troubleshoot and resolve ERP system issues, escalating complex matters when necessary.</li> <li>Provide user support, training, and documentation for Finance and Procurement teams.</li> <li>Conduct system health checks, coordinate patches, upgrades, and incident investigations.</li> <li>Collaborate with vendors and cross-functional teams for escalations and enhancements.</li></ul><p><strong>Business Process Analysis & Optimization</strong></p><br><ul> <li>Partner with Finance and Supply Chain leadership to identify process improvements and automation opportunities.</li> <li>Translate business requirements into ERP functional specifications and workflows.</li> <li>Ensure ERP-enabled processes align with AHD’s policies, compliance, and audit standards.</li> <li>Support month-end and year-end close activities through ERP optimization.</li></ul><p><strong>Configuration & Enhancements</strong></p><br><ul> <li>Configure ERP modules for VAT compliance, financial reporting, and business requirements.</li> <li>Develop functional design documents (FDDs) and validate technical solutions with IT teams.</li> <li>Support UAT testing, rollout of enhancements, and workflow modifications.</li> <li>Maintain documentation for configurations, workflows, and changes under change management standards.</li></ul><p><strong>Reporting & Analytics</strong></p><br><ul> <li>Build and maintain financial dashboards and reports using Oracle BI, OTBI, Smart View, and BI Publisher.</li> <li>Partner with Finance leadership on forecasting, budgeting, and variance analysis.</li> <li>Deliver executive reporting for audits, board reviews, and compliance.</li> <li>Ensure financial data integrity across ERP reporting systems.</li></ul><p><strong>Governance, Compliance & Controls</strong></p><br><ul> <li>Ensure compliance with UAE VAT law, IFRS, SOX, HIPAA, and JCI standards.</li> <li>Implement segregation of duties (SoD) in ERP roles and enforce financial controls.</li> <li>Support internal and external audits with system evidence and access reviews.</li> <li>Reduce risks of fraud or error through system-driven controls.</li></ul><p><strong>Projects & Continuous Improvement</strong></p><br><ul> <li>Lead or support ERP-related projects, module implementations, and integrations.</li> <li>Manage small-to-medium ERP enhancements independently.</li> <li>Maintain an ERP roadmap to align with organizational goals.</li> <li>Promote continuous improvement and adoption of Oracle Fusion’s evolving features.</li></ul><p><strong>Communication & Collaboration</strong></p><br><ul> <li>Provide structured updates to leadership, IT, and Finance stakeholders.</li> <li>Participate in knowledge-sharing, documentation, and onboarding activities.</li> <li>Contribute to a culture of accountability, collaboration, and transparency.</li></ul><br>Qualifications:<br><ul> <li>Bachelor’s degree in Accounting, Finance, Business, Information Technology, or related field.</li> <li>Oracle Fusion ERP Financials Certification preferred.</li> <li>CPA, CMA, ACCA, or equivalent preferred.</li> <li>ITIL Foundation or Project Management (PMP, PRINCE2) certification preferred.</li></ul><p><strong>PROFESSIONAL EXPERIENCE:</strong></p><br><ul> <li>Minimum of six (6) years of progressive experience in Oracle Fusion ERP Finance modules within enterprise or healthcare environments.</li> <li>Knowledge of Oracle Fusion ERP Finance modules (GL, AP, AR, FA, CM, Procurement, Expenses).</li> <li>Knowledge of financial accounting, UAE VAT, IFRS standards, and hospital finance operations.</li> <li>Knowledge of ERP reporting tools (OTBI, Smart View, BI Publisher).</li> <li>Knowledge of healthcare billing and revenue cycle management (preferred).</li> <li>Knowledge of robotic process automation (RPA) and AI-driven financial analytics (preferred).</li> <li>Skills in ERP implementations, upgrades, troubleshooting, and end-user support.</li> <li>Skills in business process analysis, workflow optimization, and ERP configuration.</li> <li>Skills in preparing audit-ready system logs, access reviews, and control evidence.</li> <li>Skills in delivering executive-level reporting for audits, board reviews, and compliance.</li> <li>Skills in cross-functional collaboration with IT, Finance, Procurement, Supply Chain, and Operations.</li> <li>Skills in training and mentoring junior ERP analysts and Finance staff (preferred).</li> <li>Ability to operate effectively in regulated, mission-critical healthcare environments.</li> <li>Ability to support governance, financial compliance, and risk management frameworks.</li> <li>Ability to communicate effectively with both technical and non-technical stakeholders.</li> <li>Ability to work under pressure, ensuring accuracy, compliance, and audit readiness.</li> <li>Ability to adapt in multicultural and multinational environments (preferred).</li> <li>Ability to promote continuous improvement, automation, and ERP innovation.</li> <li>Understanding of Oracle EPM (Enterprise Performance Management) concepts and processes, sufficient to engage effectively as the client counterpart while a vendor/partner leads EPM implementation (e.g., FCCS, PBCS/EPBCS, ARCS integration touchpoints with Fusion Financials). </li> <li>Technical exposure to building and customizing reports across Oracle Fusion reporting tools (OTBI, BI Publisher, Smart View), including working knowledge of underlying data sources and report logic. </li> <li>Understanding of custom integrations built on Oracle PaaS (e.g., OIC — Oracle Integration Cloud, VBCS) connecting Fusion ERP with external or downstream systems, sufficient to support troubleshooting, UAT, and functional validation of integration points. </li> <li>Working knowledge of Oracle Redwood UX design principles and Visual Builder (VB Studio) for page/application personalization, including ability to review, validate, or lightly configure Redwood-based UI changes. </li> <li>Awareness and practical exposure to leveraging embedded AI capabilities within Oracle Redwood (e.g., AI-driven insights, smart suggestions, conversational/assistive features) to enhance user experience and process efficiency</li></ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>You will be the first point of contact for our patients, providing them with exceptional customer service and support. Ensuring calls to and from the hospital are attended promptly, politely and to the entire satisfaction of the patient. </p><p>Answering incoming calls, managing multiple lines simultaneously, and help patients with various tasks. Those may include scheduling appointments, providing information about healthcare services, confirming insurance details, and routing calls to appropriate healthcare personnel. </p><p>Responsibilities</p><ul><li><p>Responsible for maintaining excellent telephone etiquette and professionalism while attending to the patient calls </p></li></ul><ul><li><p>Maintaining the departmental KPI’s. </p></li></ul><ul><li><p>Liaising with the supervisor and the HOD to improve KPI’s and overall patient experience. </p></li></ul><ul><li><p>Responsible for attending to all the incoming patient calls promptly, without delay. </p></li></ul><ul><li><p>Ensures call backs are completed in a timely manner. </p></li></ul><ul><li><p>Maintains clarity in communication and pleasant tone of voice at all times. </p></li></ul><ul><li><p>Well versed with the contact center processes of call hold, call transfer, message receipt, call back as per specified guidelines. </p></li></ul><ul><li><p>Assists the patient in the best way possible and creating a good impression </p></li></ul><ul><li><p>Maintaining a good average handling time while ensuring that the caller is satisfied and has been attended too. </p></li></ul><ul><li><p>Responsible for booking appointments as well as clarifying enquiries related to the hospital services. </p></li></ul><ul><li><p>Responsible for collecting and maintaining feedback regarding services and communicating effectively with the concerned department, regarding any complaints received from patients. </p></li></ul><ul><li><p>Responsible for handing difficult patients with calmness in a professional manner and escalate to the concerned department when needed. </p></li></ul><ul><li><p>Multitask and manage the call volumes as per the call process flow. </p></li></ul><ul><li><p>Promote the services of the hospital to patients. </p></li></ul><ul><li><p>Follow the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department </p></li></ul><ul><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI. </p></li></ul><ul><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service. </p></li></ul><ul><li><p>Participates and contributes to scheduled in-house training programs. </p></li></ul><ul><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and Management. </p></li></ul><ul><li><p>Maintains patient & staff confidentiality. </p></li></ul><ul><li><p>Demonstrates the ability to listen to others in promoting effective communication. </p></li></ul><ul><li><p>Appointment management including no shows, confirmation, cancellation & rescheduling. </p></li></ul><ul><li><p>Doctors calendar creation and updating & maintaining doctors notes. </p></li></ul><ul><li><p>Maintaining the duty change as per the unit protocol. </p></li></ul><ul><li><p>Monitor employee scheduling of the department to ensure operational coverage. </p></li></ul><ul><li><p>Provide support related to attendance, leave, overtime, staff allocations, uniform, dress code and personal hygiene. </p></li></ul><ul><li><p>Supervise work outputs related to appointment scheduling, patient registration, medical insurance & billing. </p></li></ul><ul><li><p>Provide training and mentorship to team members to ensure quality standards and service delivery. </p></li></ul><ul><li><p>Continuously maintain an enabling environment where you can develop and grow your team. </p></li></ul><ul><li><p>Orientate new joiners and sign of probation periods. </p></li></ul><ul><li><p>Ensure professional conduct and discipline within the team is followed. </p></li></ul><ul><li><p>Provide support in the recruitment and selection process of team members. </p></li></ul><ul><li><p>Monitor employee scheduling of the department to ensure operational coverage. </p></li></ul><ul><li><p>Support and monitor cost management initiatives. </p></li></ul><ul><li><p>Provide support related to attendance, leave, overtime, staff allocations, uniform, dress code and personal hygiene. </p></li></ul><ul><li><p>Support staff engagement initiatives. </p></li></ul><ul><li><p>Continuously monitor and measure plans against quality indicators and department objectives, ensuring regular audits are in place, analyse the data and give relevant feedback. </p></li></ul><ul><li><p>Complete yearly appraisals and coach & developing the team. </p></li></ul><ul><li><p>Maintain quality service by ensuring quality customer service standards, identifying trends & recommending process improvements. </p></li></ul><ul><li><p>Complaint management & process improvements linked to overall patient experience. </p></li></ul><ul><li><p>Participates in Hospital training programs. </p></li></ul><ul><li><p>Prepare and maintain daily and monthly reports on cancellations, abandoned calls & KPI’s. </p></li></ul><ul><li><p>Manage and update appointments on the NMC website / Okadoc, including doctor’s profile updates and appointment slots. </p></li></ul><ul><li><p>Review and verify doctor’s schedules daily. </p></li></ul><ul><li><p>Perform agent call audits and provide counselling to staff for performance improvement. </p></li></ul><ul><li><p>To create and continuously maintain an enabling environment where people can develop and grow. </p></li></ul><ul><li><p>To ensure that performance management contracts are in place for the team. </p></li></ul><ul><li><p>Conduct and document bi-annual performance conversations . </p></li></ul><ul><li><p>Identify high potential talent and ensure that development plans are facilitated in cooperation with Human Resources. </p></li></ul><ul><li><p>Ensure that a training plan is developed and monitored to ensure continuous sharing of knowledge and skill. </p></li></ul><ul><li><p>Monitor the quality of onboarding for new employees; new employees are orientated and probation periods are signed off . </p></li></ul><ul><li><p>Maintain professional conduct and discipline within the team. </p></li></ul><ul><li><p>Work closely with the recruitment team to recruit and select competent employees . </p></li></ul><ul><li><p>Monitor employee scheduling of the department to ensure sufficient operational coverage. </p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s Degree - Any discipline or related fields. Master’s degree will be an advantage. </p></li></ul><ul><li><p>3+ years of experience in customer service role or relevant field, Healthcare experience in UAE will be an advantage </p></li></ul><p></p></section>
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Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><ul><li>Inspect steel erection, alignment, and fit-up for frames, trusses, bracing, platforms, and miscellaneous metal works against approved drawings and tolerances.</li><li>Verify welding processes, welder qualifications, WPS/PQR compliance, preheat/interpass temperatures, and carry out visual weld inspection; coordinate NDT (UT, MT, PT, RT) with third parties and review reports.</li><li>Check high-strength bolting: bolt grades, storage/handling, installation methods (TC/SNUG/turn-of-nut), torque/tension verification, and calibration certificates.</li><li>Review and witness surface preparation and protective coatings: cleanliness (e.g., SSPC/ISO), DFT measurements, curing, and holiday testing where applicable.</li><li>Confirm material compliance: mill certificates, heat numbers, traceability, and correct section sizes/grades; verify shop/erection marks and traceability logs.</li><li>Monitor dimensional tolerances and geometry: plumb, level, camber, sweep, and gaps; verify setting-out, base plate levels, grout, shims, and anchor bolt installation/tensioning.</li><li>Review and implement ITPs, method statements, shop/erection drawings, and manufacturer technical data; raise queries for discrepancies.</li><li>Conduct surveillance and hold-point inspections; issue and track IRs, MIRs, NCRs, and corrective actions to closure.</li><li>Maintain daily site diaries, inspection checklists, photo records, redlines, and weekly progress/quality summaries.</li><li>Coordinate with the Resident Engineer, Structural Engineer, QA/QC, HSE, and Contractor teams to resolve site issues promptly.</li><li>Support lifting and installation activities: verify rigging plans, temporary works stability, and safe sequencing of erection.</li><li>Verify fireproofing interfaces to steel (where applicable): surface readiness, adhesion tests, and compatibility with coatings.</li><li>Assess and document site changes, RFIs, and as-built updates; support punch lists and handover documentation.</li><li>Promote a proactive safety culture; stop and report unsafe conditions and ensure method statements and PTWs are followed.</li></ul><br>Qualifications<br><ul><li>Diploma or Bachelor's Degree in Civil Engineering.</li><li>Minimum 7–10 years of inspection experience on industrial, manufacturing, logistics, warehouse, or steel structure projects.</li><li>Strong experience in structural steel fabrication and erection inspection.</li><li>Experience in precast concrete installation and reinforced concrete foundation works.</li><li>Experience in building envelope systems, cladding, roofing, and waterproofing inspections.</li><li>Familiarity with QA/QC procedures, ITPs, NCR management, and material inspections</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div>
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<p><b>Job Description</b></p><br><p><b>Qualifications</b></p><br><p>As an Advisory Senior, you will make a significant technical contribution to client engagements and internal projects. Within your role, you will actively establish, maintain, and strengthen internal and external relationships. You'll also identify and escalate potential business opportunities for KPMG within ongoing projects. With a clear focus on anticipating and identifying risks, compliance, and governance issues, you'll escalate issues as appropriate to the Manager/Director. Working closely with colleagues, you will confirm whether the work plan is properly executed, documented, and concluded in compliance with KPMG’s guidelines.</p><br> <p><b>Skills and Attributes</b></p><br> <ul> <li>Working effectively as a team member, sharing responsibility, providing support, maintaining communication, and updating senior team members on progress</li> <li>Helping prepare reports and schedules that will be delivered to clients and other parties</li> <li>Developing and maintaining productive working relationships with client personnel</li> <li>Building strong internal relationships within KPMG and with other services across the organization</li> <li>Contribute to performance feedback for staff</li> <li>Other cognate duties</li> </ul> <p><b>To qualify for the role, you must have</b></p><br> <ul> <li>Bachelor's or master’s degree in Finance, Business or other related field</li> <li>Industry related certification (e.g., ACCA, ICAEW, CIA, CRMA, CRICS, ACAMS)</li> <li>Approximately 2 to 4 years of related work experience</li> <li>Related audit or applicable business experience</li> <li>Proficiency with MS Office and Power BI</li> <li>International business experience preferred</li> <li>Knowledge in data analytics would be an advantage</li> <li>Demonstrated integrity, values, principles, and work ethic</li> <li>Strong analytical, interpersonal and communication skills</li> <li>Language proficiency: English and Arabic</li> </ul> <p><b>Technical attributes</b></p><br> <p><b>COSO Implementation /Internal Control over Financial Reporting</b></p><br> <ul> <li>Conduct COSO-aligned risk assessments to identify financial reporting and operational risks and pinpoint gaps across the five components and 17 principles.</li> <li>Perform process walkthroughs to understand actual practices, validate alignment with policies, and identify control design and implementation gaps.</li> <li>Develop ICFR testing programs to assess design and operating effectiveness of key controls.</li> <li>Lead client discussions to present gaps, root causes and practical remediation actions.</li> <li>Design policies, procedures and control frameworks that establish a robust and balanced internal control environment.</li> <li>Identify process and control deficiencies and recommend value-adding, risk-mitigating solutions.</li> <li>Prepare clear ICFR reports communicating gaps, risks and improvement recommendations to management and governance stakeholders.</li> <li>Support preparation of ICFR documentation and schedules required for management reporting and external audit reliance.</li> </ul> <p><b>Internal Audit</b></p><br> <ul> <li>Perform risk assessments by analyzing current risks and identifying potential risks that are affecting the company</li> <li>Conduct process understanding session with client to gain knowledge of on ground practices, policies and procedure implemented to identify the design gaps, associated risks</li> <li>Develop internal audit program containing detailed testing strategies to validate the efficacy implemented controls</li> <li>Lead client discussions/presentations for gaps identified along with root causes and provide agile solutions mitigating the risks</li> <li>Skill set to develop policies and procedures from scratch highlighting balanced control environment mitigating business risks</li> <li>Acumen to identify business deficiencies and recommending value adding solution driving.</li> <li>Writing detailed audit reports effectively communicating the gaps, risks, and recommendations</li> <li>Helping prepare reports and schedules that will be delivered to clients and other parties</li> </ul> <p><b>Corporate Governance</b></p><br> <ul> <li>Advise on effective corporate governance structure including roles and responsibilities of the CEO, Board Committee etc.</li> <li>Assist in development of Delegation of Authority at corporate level based on the constitutional documents such as Articles of Association, Shareholder Agreement, BOD committee terms of reference, etc.</li> <li>Advise on matters to be delegated to the CEO and reserved for BOD/Shareholder matters.</li> <li>Assist in drafting terms of reference for BOD Committees, etc.</li> <li>Advise on the type of BOD committees to be developed i.e., advisory/decision making</li> <li>Ensure full compliance with relevant legislation and regulation pertaining to the corporate governance of the entity</li> <li>Assist in managing the preparation and publication of the Annual Corporate Governance Statement, Reports and Accounts, and other annual reports as required. This also includes monitoring and disclosure of Third-Party transactions.</li> <li>Assist in the implementation of the governance framework.</li> <li>Regular review and maintenance of the Corporate Governance policy.</li> </ul> <p><b>Enterprise Risk Management</b></p><br> <ul> <li>Conduct enterprise-wide risk assessments to identify strategic, operational, financial and compliance risks, and evaluate their impact on organizational objectives.</li> <li>Facilitate process and business unit walkthroughs to understand current practices, validate alignment with policies, and identify risk exposures and control gaps.</li> <li>Develop ERM assessment and monitoring tools, including risk registers, heatmaps, scoring criteria and mitigation tracking frameworks.</li> <li>Lead stakeholder discussions to present key risks, root causes and prioritized mitigation actions, enabling informed decision-making.</li> <li>Design ERM policies, frameworks and procedures that establish a structured and consistent approach to risk identification, assessment, response and reporting.</li> <li>Identify control and process weaknesses affecting risk management effectiveness and recommend practical, value-adding mitigation strategies.</li> <li>Prepare clear ERM reports and dashboards communicating top risks, trends, mitigation progress and emerging risk insights for leadership and board committees.</li> <li>Support preparation of ERM documentation and schedules required for risk committee updates, strategic planning and regulatory reporting.</li> </ul><p>For further information, and to apply, please visit our website via the “Apply” button below. </p><br><br> </div>
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<p><b>Job Description Summary: </b></p><br><p>At The Coca‑Cola Company, we are building loved brands with a growth mindset and a relentless focus on consumer connection. In the dynamic Gulf region, marketing is not just about execution—it’s about enabling business transformation through insight, creativity, and system collaboration. As Senior Manager, Frontline Marketing, you will lead the full end-to-end marketing agenda for assigned markets, shaping annual business plans, driving brand and innovation strategies, and ensuring superior execution across the marketing flywheel.</p><br><p>This is a hands-on leadership role for a rounded marketer who thrives in complexity and balances strategic thinking with operational rigor. You will partner across agencies, bottlers, and local IMX teams in media, content, and experiential activations while maintaining accountability for marketing performance, ROI, and portfolio growth. If you are passionate about building consumer-centric brands, energized by frontier marketing, and capable of connecting enterprise priorities with market realities, this position offers the opportunity to influence category success and innovation in one of the most vibrant business environments.</p><br><p><b>What You’ll Do for us </b></p><br><ul><li><p>Lead development and execution of market Annual Business Plans (ABP), ensuring alignment with Operating Unit category strategy and system priorities.</p><br></li><li><p>Translate insight into actionable brand and innovation plans, enabling growth through consistent, integrated marketing execution across the end-to-end flywheel.</p><br></li><li><p>Collaborate with local IMX team and leverage agency networks to optimize marketing investments across media disciplines, creative strategy, and experiential programs.</p><br></li><li><p>Own market-level marketing performance metrics, including ROI measurement and contribution to business P&L, ensuring commercial accountability and operational excellence.</p><br></li><li><p>Shape and deploy innovation agendas and frontier marketing initiatives that strengthen portfolio relevance and consumer engagement.</p><br></li><li><p>Drive cross-functional teamwork and system alignment across bottlers and enterprise functions to deliver joint growth initiatives and operationalize long-term plans.</p><br></li><li><p>Provide leadership and thought partnership on integrated communication, design, and connections planning, stepping in to lead subject matter disciplines when required.</p><br></li><li><p>Manage and develop marketing talent where team size varies by market potential, fostering capability growth and an enterprise mindset.</p><br></li><li><p>Champion continuous optimization and rigor in marketing processes, tracking execution outcomes and intervening as needed to meet strategic and financial objectives.</p><br></li></ul><p><b>Requirements & Qualifications</b></p><br><ul><li><p>Bachelor’s degree in Marketing, Business, or related field; advanced degree preferred.</p><br></li><li><p>Minimum 7+ years of progressive marketing experience with demonstrated expertise across portfolio strategy, innovation, brand positioning, and integrated marketing execution.</p><br></li><li><p>Proven track record of managing complex, multi-channel marketing programs and translating insights into growth actions.</p><br></li><li><p>Strong understanding of creative strategy, connections planning, and design frameworks; ability to step in across all marketing disciplines as needed.</p><br></li><li><p>Commercial acumen with P&L accountability; experience in Revenue Growth Management (RGM) a plus.</p><br></li><li><p>Skilled in leveraging analytics to inform brand agendas and optimize investment decisions.</p><br></li><li><p>Ability to thrive in dynamic environments, balancing strategic leadership with operational excellence in frontline execution.</p><br></li><li><p>Demonstrated behaviors that reflect a growth mindset, enterprise thinking, servant leadership, and an uncompromising commitment to excellence.</p><br></li><li><p>Strong collaboration skills and ability to influence stakeholders across the system, including bottlers and agency partners.</p><br></li></ul><p><b>What We’ll Do for You</b></p><br><ul><li><p>Offer an opportunity to impact consumer-driven growth for Coca‑Cola brands in a high-potential region through strategic marketing leadership.</p><br></li><li><p>Provide access to diverse marketing disciplines and cross-system networks, enabling advancement in end-to-end marketing expertise and integrated planning.</p><br></li><li><p>Empower innovation and digital experimentation within a collaborative environment focused on capability building and market forward-thinking solutions.</p><br></li><li><p>Connect you to regional and global teams, broadening exposure and accelerating career progression through market-to-enterprise engagement.</p><br></li></ul><p><b>Skills:</b></p><br><p><span><b>Location(s):</b></span></p><br>United Arab Emirates<p><span><b>City/Cities:</b></span></p><br><p><span><b>Travel Required:</b></span></p><br>00% - 25%<p><span><b>Relocation Provided:</b></span></p><br>No<p><span><b>Job Posting End Date:</b></span></p><br>July 14, 2026<p><b>Our Purpose and Growth Culture:</b></p><br><p>We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons <span>our company continues to thrive after 130+ years. Visit Our Purpose and Vision</span> to learn more about these behaviors and how you <span>can bring them to life in your next role at Coca-Cola.</span></p><br> </div>
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<span>Black & Grey HR is seeking an Eventer (Survey Vessel) to join the client's offshore project delivery team on a permanent rotational basis. You will be deployed onboard survey vessels to operate the vessel event/shot system during hydrographic and geophysical survey data acquisition activities, ensuring accurate event triggering, reliable data recording, and effective support to the survey team throughout offshore operations.<br><br>This is a permanent position — not a contract — with rotational offshore deployment onboard survey vessels. You will work closely with the Survey Party Chief and survey team to maintain event system performance, monitor acquisition quality, and support safe and efficient survey data collection during project campaigns.<br><br>KEY RESPONSIBILITIES<br><br>1. Offshore Survey Operations<br><br>- Operate the vessel event control system, triggering and logging survey events (fixes/shots) in accordance with approved survey programmes and acquisition requirements<br><br>- Monitor event data quality in real time, identifying gaps, anomalies, or equipment issues and reporting findings to the Survey Party Chief<br><br>- Maintain accurate event logs including time, position, acquisition line details, and quality records<br><br>- Coordinate with the Survey Party Chief and survey team to ensure event system settings are correctly configured for each survey line<br><br>- Support sensor interface checks between event systems, positioning systems (GNSS/USBL), and survey acquisition software<br><br>- Participate in daily toolbox talks, vessel safety meetings, and offshore operational activities in accordance with vessel procedures<br><br>2. Data Acquisition & Equipment Support<br><br>- Assist with setup, calibration checks, and daily function testing of survey acquisition systems<br><br>- Support survey equipment readiness and ensure event systems are operating correctly during data acquisition<br><br>- Assist with data backup procedures and maintain proper records for survey data management<br><br>- Support the data processing team by responding to event log queries and providing acquisition information when required<br><br>- Report equipment faults, data inconsistencies, and technical issues to the Survey Party Chief for resolution<br><br>3. Reporting & Offshore Coordination<br><br>- Maintain detailed event records and ensure accurate watch handover information between survey personnel<br><br>- Support continuity of survey operations by providing clear status updates and operational feedback<br><br>- Coordinate with survey engineers and vessel personnel to ensure smooth execution of survey activities<br><br>- Comply with vessel safety requirements, watchkeeping standards, offshore PPE requirements, and company HSE procedures<br><br>- Contribute to maintaining high-quality survey data acquisition standards throughout project operations<br><br></span><br><span>RequirementsEducation<br><br>- Diploma or degree in Hydrographic Survey, Marine Technology, Geomatics, Survey Engineering, or a related discipline from a recognised institution<br><br>- Equivalent technical qualifications with relevant offshore survey experience will be considered<br><br>Experience<br><br>- 2–5 years of experience in hydrographic survey operations with practical event system operating experience<br><br>- Hands-on experience operating vessel event/shot systems during offshore survey data acquisition activities<br><br>- Practical knowledge of survey acquisition software such as Hypack, Eiva NaviSuite, QPS QINSY, or equivalent platforms<br><br>- Experience working with survey positioning and acquisition systems including GNSS, USBL, and marine sensors<br><br>- Experience onboard survey vessels supporting hydrographic or geophysical survey campaigns<br><br>- ADNOC project exposure or experience working on ADNOC-approved offshore operations is a strong advantage<br><br>Skills and Competencies<br><br>- Good understanding of hydrographic survey data acquisition workflows and offshore survey operations<br><br>- Ability to monitor data quality and identify operational issues during live acquisition activities<br><br>- Strong attention to detail with accurate record-keeping and event log management skills<br><br>- Ability to work effectively as part of a vessel-based multidisciplinary survey team<br><br>- Understanding of offshore safety requirements, vessel procedures, and watchkeeping practices<br><br>CERTIFICATIONS REQUIRED (Please attach the below certificates)<br><br>- BOSIET or HUET — must be valid and current. Candidates with an expired BOSIET/HUET will not be shortlisted. Please attach a copy of your certificate with your application.<br><br>- ADNOC Facility Access Approval — held or a clearly documented ability to obtain. Candidates who have previously held - ADNOC access or worked on ADNOC-approved projects are at a significant advantage.<br><br>- IHO/FIG Category B Certification — advantageous<br><br>- Manufacturer-specific survey system training — beneficial<br><br>- Offshore survival and first aid certifications — must be current<br><br></span><br><span>Benefits- Permanent employment with a growing offshore survey organization<br><br>- Rotational offshore deployment schedule with structured time between assignments<br><br>- ADNOC project exposure and international offshore survey opportunities<br><br>- Exposure to advanced hydrographic survey systems and offshore technology<br><br>- Long-term career growth with a stable organization<br><br>HOW TO APPLY<br><br>Submit your CV along with a copy of your current BOSIET/HUET certificate <br><br>Please include in your application:<br><br>- Copy of BOSIET/HUET certificate (with expiry date visible)<br><br>- ADNOC access approval number or status (if held)<br><br>- Relevant survey equipment/software certifications<br><br>- Availability / earliest start date<br><br>- Shortlisted candidates will be contacted within 5 working days of application.<br><br></span><br> </div>
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<b>Position Summary </b><br><b>Location</b> Dubai <p><b>About Deloitte:</b> When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award. </p><br><p><b>Our Purpose</b></p><br><p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities. </p><br><p>Our shared values guide the way we behave to make a positive, enduring impact: </p><br><ul> <li>Lead the way </li> <li>Serve with integrity</li> <li>Take care of each other</li> <li>Fosterinclusion</li> </ul><p><b>Audit & Assurance | Manager</b></p><br><p>During your tenure as a Manager in Audit & Assurance, you will demonstrate and develop your capabilities in the following areas: </p><br><ul><li>Build trust and credibility by focusing on how to meet multiple stakeholder needs whilst providing constructive challenge on engagement issues. </li> <li>Reviews documentation of flows of transactions and tests of relevant controls early in the audit cycle to allow for timely assessment of the planned audit approach and the entity's control environment.</li> <li>Suggests mitigating testing when controls are found to be ineffective, without always having to consult with the senior manager or partner. Applies professional skepticism to consider the broader impact (e.g. fraud risks, communication with those charged with governance) on our audit when significant controls are found to be ineffective or other conditions may indicate possible misstatements. </li> <li>Recognizes opportunities to add value, extend knowledge, increase impact and to provide exceptional stakeholder value through drawing expertise from across the firm and integrating specialists where appropriate as part of the core audit engagement team. </li> <li>Actively participates in the group risk assessment scoping of work to be performed by component auditors. Prepares and reviews referral instructions on a timely basis that clearly set up the group auditor's expectations and evaluates responses from component auditors. </li> <li>Runs file check regularly throughout the audit, checks all points have been cleared at the end of each audit and chooses an appropriate file structure for each engagement, including group engagements. </li> <li>Engages early with scheduling and the extended engagement team. Clearly communicates expectations regarding responsibilities and deadlines to all members of the engagement team. </li> <li>Communicates the project plan and any entity-related dependencies with the entity's management team so that they are aware, at the beginning of the audit, of any repercussions (e.g., deadlines, fees) due to deviations from this plan. Reconfirms their understanding with the entity's management team in advance of key deadlines. </li> <li>Performs reviews with professional skepticism considering whether the results of testing sufficiently assess, test and objectively challenge the appropriateness and reliability of the assumptions and data used to support management's assertions. </li> <li>Compliance with auditing and accounting standards, relevant laws and regulations (including specific local laws and regulations), ethical standards, independence requirements and the audit firm's quality control procedures. </li> </ul><p><b>Leadership Capabilities: </b></p><br><ul><li>Build own understanding of our purpose and values; explores opportunities for impact. </li> <li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li> <li>Understands expectations and demonstrates personal accountability for keeping performance on track. </li> <li>Actively focuses on developing effective communication and relationship-building skills Understands how their daily work contributes to the priorities of the team and the business. </li> </ul><p><b>Qualifications: </b></p><br><ul> <li>Minimum 6+ years of experience in public accounting, auditing, audit management, budget, business plan, business strategy, preferably with big 4 Audit Firms. </li> <li>Degree in Accounting or related field.</li> <li>Extensive knowledge of best practice reporting and International financial reporting standards. Able to ensure that the applicable accounting and auditing standards have been consistently applied and obtains appropriate evidence to support the assessment that the financial statements have been prepared in accordance with the applicable financial reporting framework. </li> <li>Ability to develop one's own knowledge and the knowledge of others as it relates to Deloitte's tools and audit methodology and the applicable professional accounting and auditing standards through both formal learning and on-the-job training. </li> <li>Ability to thoroughly review audit documentation for completeness, accuracy and adequacy while ensuring timely archiving of work papers. </li> <li>International accounting qualification is required: CA, ACCA, or CPA. </li> <li>Fluent in English (reading, speaking, and writing). </li> <li>Preference will be given only to Bilingual candidates (Arabic/English).</li> </ul>For further information, and to apply, please visit our website via the Apply button below. <br> </div>
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<span></span><p><span><span><span>The purpose of this position is to deliver a safe, reliable, world class, customer focused tram service. They will provide a visible, uniformed employee presence while assisting passengers with information, ticketing, crowd management, customer service and other aspects that will work to increase the customer experience delivered to those using the Dubai Tram. This position is a roving position and will be required to move around Dubai Tram Al Sufouh System (DTAS).</span></span></span></p><br> <p><span><span><b>MAIN RESPONSIBILITIES</b></span></span></p><br>
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<li><span><span>Deliver essential messages to passengers (via audio or visual means) in a timely, clear and proactive manner.</span></span></li>
<li><span><span>Move around the System (DTAS) dealing with queries and incidents as required.</span></span></li>
<li><span><span>Provide mobile response to incidents.</span></span></li>
<li><span><span>Monitor and maintain station operational status and to ensure the safety and comfort of passenger movement within the tram and station premises.</span></span></li>
<li><span><span>Carry out controlled/uncontrolled/emergency evacuation of passengers.</span></span></li>
<li><span><span>Assist and mitigate overcrowding on platforms to ensure that passengers flows are managed in an orderly manner.</span></span></li>
<li><span><span>Provide information on ticket sales, tram services information and respond to passenger enquiries.</span></span></li>
<li><span><span>Distribute publicity materials (as and when required) and handle lost property. </span></span></li>
<li><span><span>Meet and greet customers and provide a highly visible and proactive level of customer service.</span></span></li>
<li><span><span>Perform shift and emergency duties when required.</span></span></li>
<li><span><span>Provide safe, reliable, convenient and comfortable tram journeys to the users of DTAS if and when necessary or as directed by the Operations Supervisor.</span></span></li>
<li><span><span>When dealing with customers of the DTAS, ensure that matters are handled tactfully and sensitively as appropriate and strictly follow the guidelines, procedures and instructions of the organisation.</span></span></li>
<li><span><span>Comply fully with procedures and instructions as part of the certified training and instructions.</span></span></li>
<li><span><span>Enforce safety procedures and instructions and carry out necessary procedures to ensure the safety of members of the public and employees of the tram system.</span></span></li>
<li><span><span>Provide all possible assistance to customers, in particular for People of Determination.</span></span></li>
<li><span><span>Enforce revenue protection procedures and associated by-laws.</span></span></li>
<li><span><span>Provide the very best in customer service and information.</span></span></li>
<li><span><span>Perform and carry out other duties as instructed / directed by the Operations Supervisor and/or senior management team from DTAS Operations department.</span></span></li>
<li><span><span>Awareness of the Integrated Management System and the content of the Safety, Assurance & Environment and Information Security Policy Statements.</span></span></li>
<li><span><span>Understanding of personal responsibilities and contribution to achieving compliance with the Integrated Management System requirements, (including but not limited to competence to perform safety critical roles, legal requirements, control measures arisen from environmental impacts and aspects, job safety analysis and information security risk assessment) and the potential consequences of departure from the arrangements in place to deliver the commitments stated in the policies statements above.</span></span></li>
<li><span><span>Use safety equipment (including PPE) as required and intended; observe that this is also enforced among subcontractors and third parties working in Keolis-MHI’s controlled premises/systems.</span></span></li>
<li><span><span>Promote a good SAE and Information Security culture among their peers, subcontractors and third parties.</span></span></li>
<li><span><span>Ensure compliance with the Keolis-MHI Management System and all relevant business processes, procedures and work instructions to deliver all work with appropriate quality and governance standards.</span></span></li>
<li><span><span>Exercise a personal duty of care for their own health, safety and welfare and for those affected<br> by their acts or omissions - reference SMS GSOP-HSE1-6 Keolis-MHI organisational HSE responsibilities.</span></span></li>
<li><span><span> Ensure compliance with all training requirements of Keolis-MHI and always adhere to these requirements while in employment.</span></span></li>
<li><span><span><span>Report any accidents, incidents, breaches or potential breaches to appropriate management.</span></span></span> </li>
</ul> <p><span><span><b>KNOWLEDGE REQUIERED</b></span></span></p><br>
<ul>
<li><span><span>Maintain a level of awareness on the key issues faced by customers, the performance of operations and customer service activities.</span></span></li>
<li><span><span>Excellent knowledge of the network, destinations served, key routes, integration with other modes, the zonal structure, ticketing and fares in order to provide customers with accurate information to assist them during their journey.</span></span></li>
</ul> <p><span><span><b>KEY SKILLS</b></span></span></p><br>
<ul>
<li><span><span>A mature, proactive and responsible approach to work with initiative and problems solving ability.</span></span></li>
<li><span><span>Ability to liaise in a professional and persuasive manner with staff at all levels in the organisation.</span></span></li>
<li><span><span>Good communication skills and the ability to manage multiple tasks efficiently and work productively in a fast-paced, team-oriented environment.</span></span></li>
<li><span><span>Basic understanding of tram & station operations and associated activities.</span></span></li>
<li><span><span>Good literacy and numeracy skills required for the role.</span></span></li>
<li><span><span>Strong organisational skills, detail oriented, and the ability to handle multiple priorities.</span></span></li>
<li><span><span>Ability to understand complex systems and possess good IT skills.</span></span></li>
<li><span><span>Ability to work in an efficient and flexible manner in unsupervised circumstances.</span></span></li>
</ul> <p><span><span><b>EXPERIENCES</b></span></span></p><br>
<ul>
<li><span><span>A minimum of 2 years’ experience as a front-line staff delivering customer services in a train, station or equivalent environment.</span></span></li>
<li><span><span>A minimum of 1 year as a ticket inspector in public transports or equivalent revenue recovery environment would be an advantage.</span></span></li>
<li><span><span>Experience and understanding of dealing with customers and conflict resolution techniques.</span></span></li>
</ul> <p><span><span><b>EDUCATIONNAL QUALIFCATIONS</b></span></span></p><br>
<ul>
<li>
<p><span><span><span>Ideally a degree holder or higher diploma of post-secondary education in a related discipline.</span></span></span></p><br>
</li>
</ul>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>Nationality</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Nationality">
United Arab Emirates </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong><span>Purpose & Overall Relevance for the Organization:</span></strong></p><br>
<p><span>Workplaces is responsible for the active management of the Global Real Estate Portfolio including leases and transactions of all the properties, all design, construction and operations for offices, showrooms and DC’s for adidas. This supports the successful implementation of “Through Sports we have the Power to Change Lives” by supporting revenue growth, portfolio optimization and creating great workplaces to attract and retain top talent across the globe. To ensure a successful and sustainable Portfolio, Workplaces collaborates within an extensive network of internal / external stakeholders and industry experts to provide value added service. </span></p><br> <p><span>In this role you are responsible for the quality management and development and the coordination of the assigned service area at the adidas locations in Emerging Markets Central (UAE, KSA, Egypt, Morocco, Kazakhstan, Ukraine, Jordan) in the region Emerging Markets. This role will set the highest quality standards for all location related facility operations. </span></p><br> <p><strong><span>Key Responsibilities: </span></strong></p><br>
<ul>
<li><span>Lead various tasks with high complexity and functional responsibility that require in-depth operational experience in the respective area.</span></li>
<li><span>Manage and lead small-large scale projects that require analysis and autonomous initiative through professional experience, </span><span>across multiple locations and stakeholders.</span></li>
<li><span>Manage and deliver consistent, first-class facility management service standards (technical and infrastructural FM) of the adidas locations in the country within the agreed budgets, schedules and scope, focusing on experience, expectations and our customer’s (our departments and employees) requirements regarding the best work environment for adidas employees.</span></li>
<li><span>Manage effective operation and continuous development of building system procedures and programs including maintaining accuracy and support of the “integrated management system” (IMS).</span></li>
<li><span>Identify and manage relationships with key stakeholders and build a broad network that integrates relevant departments within Workplaces and adidas to implement and embed organizational changes.</span></li>
<li><span>Manage and deliver measures and structures for the consistent improvement of the "Workplace Experience" through the effective management of all service providers and internal stakeholders.</span></li>
<li><span>In partnership with EM WP Leadership Team, create and compliance with regional performance indicators (KPIs) and service level agreements (SLAs) related to all facility and employee experience operations.</span></li>
<li><span>Develop and manage annual operation budgets for all service areas in close partnership with relevant business financial controller. Ensure accurate forecasts and effectively communicate risks and opportunities to leadership.</span></li>
<li><span>Implementation of efficient operations of all service areas, proactively identify opportunities for cost savings. Manage and insure accurate invoicing from service providers. Manage financial, facility management processes and accurate/timely reporting insuring accurate quarterly and annual forecasts.</span></li>
<li><span>In partnership with EM WP Leadership Team, develop and implement process related to internal corporate employee moves and workplace environment changes driven by business requirements and workplace evolution.</span></li>
<li><span>Drive employee-focused workplace initiatives and activations that strengthen engagement, connection to adidas, and employee performance through the workplace.</span></li>
<li><span>Partner with Director EM Workplaces to manage and implement site security operational standards in partnership with Global Security leadership. </span></li>
<li><span>Ensure Health & Safety requirements and reporting are in accordance with the applicable laws and guidelines and minimizing possible risks. </span></li>
<li><span>Manage team members, collaborate with dotted line manager into performance reviews and provide feedback.</span></li>
<li><span>Lead and develop diverse, multi-country teams, fostering learning, accountability and continuous improvement. </span><span>Manage team performance through setting clear expectations and priority management.</span></li>
</ul> <p><strong><span>Key Relationships: </span></strong></p><br>
<ul>
<li><span>VP Workplaces</span></li>
<li><span>adidas employees </span></li>
<li><span>Labor Relations / Works Council</span></li>
<li><span>Workplaces regional operation leaders & Workplaces Global Teams</span></li>
<li><span>Respective business functions (GOPS, Finance, IT, Brands, Sales, Security, …)</span></li>
<li><span>Authorities</span></li>
<li><span>External suppliers</span></li>
<li><span>Landlords</span></li>
</ul> <p><strong><span>Knowledge, Skills and Abilities</span></strong><span>: </span></p><br>
<ul>
<li><span>Very good English and local language skills. </span></li>
<li><span>Ability to implement business strategies with end-to-end mindset.</span></li>
<li><span>Contribute significantly on managing a clear framework for the work of team members / project teams</span></li>
<li><span>Ability to collaborate with internal teams and key stakeholders</span></li>
<li><span>Excellent communication skills including impactful presentation and influencing skills.</span></li>
<li><span>Ability to deliver effective written and formal communications at all levels in corporate environment.</span></li>
<li><span>Proven abilities to deliver results with tight deadlines and deal effectively in pressured situations.</span></li>
<li><span>Ability to work in a fast-moving environment with different international cultures</span></li>
<li><span>Business mind-set: Strong numerical and analytical skills, experience in finance</span></li>
<li><span>Strong knowledge of MS Office (Word, Excel, PowerPoint)</span></li>
<li><span>Knowledge of controlling systems and integrated workplace management systems (IWMS)</span></li>
<li><span>Focus on service and customer satisfaction, leadership / leadership culture</span></li>
<li><span>Motivated, proactive and innovative implementation of corporate goals</span></li>
<li><span>Project management, quality management and purchasing experience</span></li>
</ul> <p><strong><span>Requisite Education and Experience / Minimum Qualifications: </span></strong></p><br>
<ul>
<li><span>Degree related to facility management or related field or equivalent combination of training & experience </span></li>
<li><span>Minimum 7 years working experience in respective area</span></li>
<li><span>2+ years of experience in leading a business area and in people management</span></li>
</ul>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>Overview</strong><br><p><span>KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration – through conceptualization – to realization of planning, design or project delivery in the built and natural environments. For over 60 years we’ve led with vision, contributing to many of the world’s most ambitious projects, iconic places, remarkable experiences and prosperous communities.</span></p><br><p><span>As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 51st largest global architecture firm and the #1 Firm in the Middle East Region in their 2024 WA100 Survey.</span></p><br><p><span>We invite you to join us. Why?</span></p><br><p><span>When you join KEO, you’ll discover more than just a job – you’ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards.</span></p><br> <br><strong>Responsibilities</strong><br><p><span><span><span>Our newest opportunity is for a talented <strong>Project Manager (Design) </strong></span><span>to join our team, </span><span>based in <strong>Abu Dhabi, UAE</strong>.</span></span></span></p><br><p><span><strong><span>This position is responsible for managing large-scale hospitality projects. Candidates must have proven experience delivering hospitality projects during the design phase, as this is a mandatory requirement.</span></strong></span></p><br><p><span>We envisage success in this role to include;</span></p><br><ul><li><span>Manage all phases throughout project scope, including project set-up, design and project coordination meetings.</span></li><li><span>Plan and manage project scheduling, project budgets, project staffing, project work plan, and project set-up with project team and sub consultants.</span></li><li><span>Proactively identify, assess and mitigate project risks. Resolve problems through objective and systematic analysis.</span></li><li><span>Collaborate with Technical Leaders and colleagues to promote an inter-disciplinary design approach and philosophy, and to achieve project targets.</span></li><li><span>Ensure project standards and QAQC control procedures are implemented and maintained for each of the technical areas required to complete the job, to achieve high standards of design and documentation.</span></li><li><span>Track and proactively manage the financial performance of project, e.g. work plan, schedule, fees, billings and collections, to ensure completion of project within budget and with maximum profitability (this includes the completion of monthly project progress reports and preparing invoices and pursuing payments).</span></li><li><span>Create and communicate clear and attainable project objectives and project requirements </span><span>to key stakeholders, including appropriate and complete communication with the client.</span></li><li><span>Manage the performance of the project team to achieve high standards of design and </span><span>documentation.</span></li><li><span>Coordinate all other KEO Divisions and sub consultants for projects under your </span><span>responsibility.</span></li><li><span>Develop, manage and maintain effective, positive client relationships to ensure repeat business from existing clients.</span></li><li><span>Ensure Project Terms of Reference are established, confirmed and fulfilled. </span></li><li><span>Provide leadership and direction to the project team through proactive, engaging communication of project objectives, contract scope, terms, and schedule. </span></li><li><span>Ensure proactive, up to date communication and reports to Design Leadership and Principle in Charge regarding project status and performance. </span></li><li><span>Prepare look-ahead reports for MD Design, Regional A&E Services Director, and Technical Directors. </span></li><li><span>Ensure implementation of and compliance with ISO 9001 at all stages of the project to achieve technical excellence in all deliverables. </span></li><li><span>Make recommendations to the Technical Leaders and Project Leadership on resource needs for projects. </span></li><li><span>Identify and proactively alert the Design Leadership Team about performance issues. </span></li><li><span>Provide feedback and input on staff capabilities and performance to Technical Leaders.</span></li><li><span>In relation to new work: Ensure terms of contract are followed and secure supplemental agreements as required; Prepare proposals or assist in preparation of proposals and meet with clients to discuss proposals; Assist in presentations for potential projects. </span></li><li><span>May perform other duties as required.</span></li></ul> <br><strong>Qualifications</strong><br><p><span><span>To be successful in this dynamic opportunity, we envision that your career journey to date will include <span>10 years of relevant experience on various mixed use, large scale projects, </span>partnered with <span>Bachelor’s Degree in Architecture or Engineering. Masters, PhD, or similar is an advantage. </span></span></span></p><br><ul><li><span><span><span>APM or PMP certification would be an advantage. </span></span></span></li><li><span><span><span>Licensed as a Professional Architect or Engineer by an internationally recognized architectural or engineering association/body. </span></span></span></li><li><span><span><span>Experience in the management of entire project lifecycle of large, complex, multidisciplinary projects through to post-occupancy. </span></span></span></li><li><span>Proficient in Microsoft Office Suite. Awareness and understanding of 2D/3D software, including Revit and AutoCAD.</span></li></ul><p><span>KEO’s performance is founded upon integrity, results, innovation, safety and our people. We embrace diversity and recognise its’ contribution to client success wherever we work.</span></p><br><p><span>We are excited to hear how you can partner with our award-winning team and treat all expressions of interest confidentially.</span></p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Job Purpose <br><p><span>Perform </span><span>assigned</span><span> audit engagements in the domain of Digital Infrastrcuture, from start to finish, inclusive of preplanning, wrap up activities ensuring application of risk and control concepts to scenarios encountered, and identify any potential issues within ADNOC and Group Companies.</span><span>Contribute in the capacity of SME, in </span><span>the</span><span> periodic Risk Assessments and development of the Risk-Based Work Plans focusing on Infrastructure Security (Network, Cloud, Systems, Databases etc.) including vulnerability assessments and penetration testing at infrastructure and network layers within ADNOC and Group Companies.</span></p><br><br><br><br>Long Description <br><p><span><span>KEY ACCOUNTABILITIES</span><span>:</span></span></p><br><br><p><span><span>Job Specific Accountabilities</span></span></p><br><br><p><span><strong><span>Internal Audit Plan</span></strong></span></p><br><br><ul><li><span>Develop the audit universe to ensure it covers Digital Infrastructure and cybersecurity risks in line with the other D&T risk areas like (Digital governance, OT, process, applications, technology interface, and emerging technologies) that could affect the ADNOC Business operations.</span></li><li><span>Review and </span><span>update the D&T audit universe specifically for Digital Infrastructure and Network.</span></li><li><span>Develop and implement strategic initiatives (</span><span>e.g. Infrastructure Assurance Plan etc.</span><span>) that impact the group-wide audit plans and oversee the execution to ensure it fulfills the objectives. </span> </li></ul><p><strong><span>Audit Execution</span></strong></p><br><ul><li><span>Perform audits, advisory engagements, and other influencing activities in highly technical areas of current/emerging technologies within ADNOC and Group Companies. </span> </li><li><span>Develop a detailed audit program / Risk & Control Matrix (RCM) for the assigned audit, including the objectives, potential risk, key controls, audit procedures, and the use of audit techniques and tools to evaluate </span><span>governance</span><span>, risks, and controls processes, and submit audit program to the management for review and approval.</span></li></ul><br><br><br><br>Job Specific Accountabilities (Part 1) <br><ul><li><span>Ensure that adequate working papers and all relevant information are continuously documented and </span><span>updated</span><span> in the automated Audit Management System in accordance with pre-defined templates and audit procedures.</span></li><li><span>Ensure that approved audit objectives have been met with adequate coverage of all relevant areas and sufficient audit evidence is obtained to support the conclusion and recommendations in accordance with <span>professional</span> audit standards.</span></li></ul><p><strong><span>Audit Reports</span></strong></p><br><ul><li><span>Prepare an audit report with a conclusion, expressing professional opinions on the adequacy and effectiveness of risk </span><span>management</span><span>, control systems, and the efficiency with which activities are carried out. Recommend improvement options to rectify reported deficiencies for Department Manager’s review.</span> </li><li><span>Recommend</span><span> practical enhancements in Digital and Technology governance, risks, and control processes to assist in the achievement of the company's business objectives.</span> </li></ul><p><strong><span><span><span>Coordination</span> </span></span></strong></p><br><ul><li><span><span>Assist in the periodic reporting to the Audit Committee and Senior Management on Technology audit activities, performance, significant risk exposures, controls/governance issues, and other related matters within ADNOC and Group Companies within ADNOC and Group Companies. </span> </span></li></ul><br><br><br>Minimum Qualification <br><p>Bachelor's Degree in Computer Science or related Technology discipline, or equivalent discipline</p><br><p><span><strong>Minimum Experience, Knowledge & Skills</strong></span></p><br><ul><li><span>8-10 years </span><span>of</span><span> relevant experience in </span><span>D&T or IT </span><span>internal auditing, and a minimum of 5+ years of work experience in Digital Infrastructure and cybersecurity domain.</span></li><li><span>Advance technical knowledge of core infrastructure, network components (routers, switches, firewalls etc.), cloud security, different operating systems, databases, virtualization technologies and security operations. </span></li><li><span>Sound knowledge coupled with extensive experience in technology-related risks in emerging areas such as Cloud, Internet of Things (IoT), Zero-Trust / Defense In-Depth architecture, Identity and Access management, digitalization, automation etc.</span></li><li><span>Strong hands-on </span><span>experience in conducting vulnerability assessments / penetration testings at </span><span>infrastructure, network, and system layers. </span><span>Bug bounty hunting would be an added advantage.</span></li></ul><br><br>Minimum Experience, Knowledge & Skills <br><ul><li><span>Exposure in reviewing infrastructure platforms hosting AI/ML solutions to assess related risks, security controls, and governance aspects across the AI technology stack would be an advantage.</span></li><li><span>In-depth knowledge of Digital processes, including, but not limited to, business continuity and disaster recovery, enterprise architecture, infrastructure review (on-prem and cloud), access-right management, change management and DevOps etc.</span></li><li><span>In-depth </span><span>knowledge</span><span> of International Professional Practices Framework for IT Assurance/IT Assurance Framework (ITAF) and other related frameworks/standards (e.g. COBIT, ITIL, ISO27000, </span><span>ISO22301</span><span> NIST) and their interpretation/</span><span>application</span><span> to IS/IT auditing practice.</span></li><li><span>Experience in managing and tracking time for different Internal Audit-related activities. </span></li><li><span>Expertise in </span><span>collecting</span><span> and analyzing complex data using data analytics tools, evaluating information and systems, and drawing logical conclusions</span></li><li><span>Extensive</span><span> knowledge of planning and project management areas</span></li><li><span>Awareness/</span><span>knowledge</span><span> of ERP and Operational Technology (OT) processes and systems. (preferred.</span></li></ul><br><br><br><br>Professional Certifications <br><ul><li><span>IT audit certification, CISA, is mandatory</span><span>or willing to obtain within one year of joining.</span> </li><li><span><span>Other related certifications (</span><span>GIAC, </span><span>CISSP, </span><span>OSCP, </span><span>CISM, </span><span>etc.</span><span>) are preferred.</span></span> </li><li><span><span>Technical certifications (CCNA, </span><span>CCIE</span><span>, </span><span>,</span><span>Azure</span><span>, CCSK</span><span> / CCSP</span><span>,</span><span>GPEN</span><span>etc</span><span>.) are desirable</span><span>.</span></span></li></ul><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Job Title: DevSecOps Manager</strong></p><br><br><p><strong>Department: Digital Infrastructure & Systems</strong></p><br><br><p><strong>Reports To: Head of Digital Infrastructure & Systems</strong></p><br><br><p><strong>Job Summary:</strong></p><br><br><p>We are seeking a highly skilled and experienced DevSecOps Section Manager to</p><br><br><p>establish, lead, and manage the enterprise DevSecOps practice within our Digital</p><br><br><p>Infrastructure & Systems Department.</p><br><br><p>The role is responsible for building and operating a modern DevSecOps ecosystem that</p><br><br><p>supports government-scale digital services and hybrid multi-cloud environments across on</p><br><br><p>premises and public cloud platforms. The ideal candidate must combine strong leadership</p><br><br><p>and people management capabilities with deep hands-on technical expertise in</p><br><br><p>Kubernetes/OpenShift, GitLab CI/CD, cloud platforms, automation, security integration, and</p><br><br><p>observability solutions.</p><br><br><p>This position will lead the DevSecOps strategy, governance, automation frameworks, CI/CD</p><br><br><p>pipelines, container platforms, and developer enablement initiatives while ensuring</p><br><br><p>compliance, scalability, security, and operational excellence.</p><br><br><p><strong>Key Responsibilities:</strong></p><br><br><p>Leadership & Management</p><br><br><p>* Establish and lead the DevSecOps Section, including organizational structure,</p><br><br><p>operating model, and roadmap.</p><br><br><p>* Build, mentor, and manage a high-performing DevSecOps engineering team.</p><br><br><p>* Define team KPIs, SLAs, technical standards, and governance processes.</p><br><br><p>* Manage project delivery timelines, resource planning, workload prioritization, and</p><br><br><p>stakeholder expectations.</p><br><br><p>* Drive Agile and DevSecOps culture adoption across internal teams and government</p><br><br><p>entities.</p><br><br><p>* Coordinate with Infrastructure, Security, Operations, Digital, and Architecture teams</p><br><br><p>to ensure seamless integration and service delivery.</p><br><br><p>* Conduct performance management, coaching, technical mentoring, and capability</p><br><br><p>development for engineers.</p><br><br><p>* Lead vendor coordination, technical workshops, onboarding, and enterprise platform</p><br><br><p>adoption initiatives.</p><br><br><p><strong>Technical & Platform Responsibilities</strong></p><br><br><p>DevSecOps Platforms & CI/CD</p><br><br><p>* Design, implement, and manage enterprise CI/CD platforms using GitLab and related</p><br><br><p>DevOps toolchains.</p><br><br><p>* Build secure CI/CD pipelines with integrated security scanning, compliance</p><br><br><p>validation, and automated testing.</p><br><br><p>* Implement Infrastructure as Code (IaC) and GitOps methodologies.</p><br><br><p>* Standardize DevSecOps onboarding frameworks for applications and development</p><br><br><p>teams.</p><br><br><p><strong>Container Platforms & Kubernetes</strong></p><br><br><p>* Manage enterprise Kubernetes/OpenShift environments using Red Hat OpenShift.</p><br><br><p>* Lead container platform architecture, multi-cluster operations, governance,</p><br><br><p>scalability, resiliency, and platform security.</p><br><br><p>* Support containerized workloads, microservices, and platform engineering initiatives.</p><br><br><p>* Implement enterprise-grade backup, DR, HA, storage integration, and monitoring for</p><br><br><p>container platforms.</p><br><br><p><strong>Cloud & Hybrid Infrastructure</strong></p><br><br><p>* Manage DevSecOps integration across hybrid cloud platforms including Microsoft</p><br><br><p>Microsoft Azure and private cloud infrastructure.</p><br><br><p>* Enable secure cloud-native application deployment pipelines.</p><br><br><p>* Implement automation and orchestration across cloud and on-premise platforms.</p><br><br><p>* Support multi-cloud operational models and cloud governance standards.</p><br><br><p>Security & Compliance</p><br><br><p>* Embed security controls into the software delivery lifecycle (DevSecOps approach).</p><br><br><p>* Integrate SAST, DAST, container security, secrets management, vulnerability</p><br><br><p>management, and compliance automation into CI/CD pipelines.</p><br><br><p>* Ensure alignment with cybersecurity and digital sovereignty standards.</p><br><br><p>* Collaborate with Security Operations and GRC teams on risk remediation and</p><br><br><p>compliance initiatives.</p><br><br><p>Observability & Monitoring</p><br><br><p>* Lead enterprise observability and monitoring strategy implementation.</p><br><br><p>* Implement centralized logging, tracing, monitoring, and performance analytics</p><br><br><p>platforms.</p><br><br><p>* Integrate observability solutions across Kubernetes, cloud, middleware, applications,</p><br><br><p>and infrastructure layers.</p><br><br><p>* Drive proactive monitoring, alerting, capacity planning, and reliability engineering</p><br><br><p>practices.</p><br><br><p><strong>Qualifications & Experience:</strong></p><br><br><p><strong>Education</strong></p><br><br><p>* Bachelor's degree in computer science, Information Technology, Engineering, or</p><br><br><p>related field.</p><br><br><p>* Master's degree is preferred.</p><br><br><p>* Minimum 12+ years in IT Infrastructure, Cloud, DevOps, or Platform Engineering.</p><br><br><p>* Minimum 7+ years in DevOps/DevSecOps leadership or management role.</p><br><br><p>* Strong experience managing enterprise-scale DevSecOps and container platforms.</p><br><br><p>* Proven experience in hybrid cloud and Kubernetes/OpenShift environments.</p><br><br><p>Experience in government, enterprise shared services, or large-scale regulated</p><br><br><p>environments is highly preferred</p><br><br><p>Skills & Competencies:</p><br><br><p><strong>Mandatory Skills</strong></p><br><br><p>* Strong expertise in Red Hat OpenShift administration and architecture.</p><br><br><p>* Strong expertise in GitLab CI/CD pipelines and GitOps practices.</p><br><br><p>* Experience with Microsoft Azure cloud services and hybrid cloud integration.</p><br><br><p>* Strong understanding of Kubernetes, containers, microservices, and platform</p><br><br><p>engineering.</p><br><br><p>* Hands-on experience with automation and IaC tools such as Ansible, Terraform, and</p><br><br><p>Helm.</p><br><br><p>* Strong understanding of DevSecOps security controls and secure SDLC.</p><br><br><p>* Experience with observability and monitoring platforms such as Dynatrace,</p><br><br><p>Prometheus, Grafana, ELK, or OpenTelemetry.</p><br><br><p>* Experience with API integration, automation frameworks, and enterprise middleware</p><br><br><p>integration.</p><br><br><p>* Knowledge of Linux, networking, storage, virtualization, and enterprise infrastructure</p><br><br><p>concepts.</p><br><br><p><strong>Leadership & Soft Skills</strong></p><br><br><p>* Strong leadership, communication, and stakeholder management capabilities.</p><br><br><p>* Excellent team management and mentoring skills.</p><br><br><p>* Strong analytical, troubleshooting, and decision-making abilities.</p><br><br><p>* Ability to work under pressure in enterprise operational environments.</p><br><br><p>* Strong presentation and reporting skills for management and executive leadership.</p><br><br><p>* Ability to drive transformation initiatives and organizational change.</p><br><br><br><p><strong>Preferred Certifications</strong></p><br><br><p><strong>DevOps & Kubernetes</strong></p><br><br><p>* Red Hat Certified Specialist in OpenShift Administration</p><br><br><p>* Red Hat Certified Architect (RHCA)</p><br><br><p>* Certified Kubernetes Administrator (CKA)</p><br><br><p>* Certified Kubernetes Security Specialist (CKS)</p><br><br><p><strong>Cloud</strong></p><br><br><p>* Microsoft Certified: Azure Solutions Architect Expert</p><br><br><p>* Microsoft Certified: Azure DevOps Engineer Expert</p><br><br><p><strong>GitLab & Automation</strong></p><br><br><p>* GitLab Certified CI/CD Associate or Professional</p><br><br><p>* Red Hat Ansible Automation Certification</p><br><br><p>* Terraform Associate Certification</p><br><br><p><strong>Security & Governance</strong></p><br><br><p>* Certified Information Systems Security Professional (CISSP)</p><br><br><p>* Certified Cloud Security Professional (CCSP)</p><br><br><p>* DevSecOps Foundation Certification</p><br><br><p><strong>IT Service Management & Agile</strong></p><br><br><p>* ITIL v4 Foundation or Managing Professional</p><br><br><p>* PMI-PMP or PRINCE2</p><br><br><p>* Certified Scrum Master (CSM) or SAFe Certification</p><br><br><br><p>Preferred Candidate Profile</p><br><br><p>We are looking for a technically strong leader who can operate strategically and hands-on</p><br><br><p>when needed. The ideal candidate should be capable of building the DevSecOps function</p><br><br><p>from the ground up, managing enterprise platforms, driving automation culture, and leading</p><br><br><p>transformation initiatives across hybrid cloud environments.</p><br><br>
<br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p><br> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day</p><br> <p><b>PLEASE NOTE: Only candidates with extensive Healthcare Finance experience will be considered.</b></p><br> <p><b>About the Role</b></p><br> <p>HealthHub is seeking a highly experienced Head of Finance with a strong healthcare background, Arabic language capability, and deep FP&A expertise to lead the financial strategy and operations across the division.</p><br> <p>Reporting directly to the Managing Director, this role will be critical in driving performance, supporting growth, and providing strategic financial leadership across multiple healthcare entities.</p><br> <p><b>Key Responsibilities</b></p><br> <ul><li>Lead all financial planning & analysis (FP&A) activities including budgeting, forecasting, and long-range planning</li><li> Oversee monthly management reporting and financial performance analysis, ensuring accuracy and timely insights</li><li> Drive business performance reviews, identifying risks, opportunities, and cost optimisation strategies</li><li> Lead financial modelling and feasibility studies for new clinics, expansions, and investments</li><li> Support and contribute to mergers, acquisitions, and investment activities, including financial due diligence and business case evaluation (highly desirable)</li><li> Ensure robust financial governance, internal controls, and compliance frameworks across the healthcare division</li><li> Manage group reporting, audit, tax, and regulatory requirements</li><li> Partner closely with executive leadership to deliver data-driven decision-making and strategy execution</li><li> Develop and implement SOPs, DoA, and financial policies to support operational excellence<br></li><li> Lead and develop a high-performing finance team across multiple entities</li></ul> <p><b>Mandatory Requirements (Essential)</b></p><br> <ul><li>Fluency in Arabic and English is mandatory</li><li> Proven experience in the healthcare sector (hospitals, clinics, or healthcare groups is required)</li><li> Strong and demonstrable expertise in Financial Planning & Analysis (FP&A) is essential</li><li> Minimum 10–15+ years of finance experience, including senior leadership roles</li><li> Experience managing multi-entity or group-level finance operations</li></ul> <p><b>Highly Desirable</b></p><br> <ul><li>Exposure to Mergers & Acquisitions (M&A), due diligence, and integration projects</li><li> Experience supporting expansion strategies, new market entry, or investor-led growth environments</li></ul> <p><b>Qualifications</b></p><br> <ul><li>Bachelor’s Degree in Finance, Accounting, or related field</li><li> Professional qualification such as CA, ACCA, CPA, or CFA is strongly preferred</li></ul> <p><b>Skills & Competencies</b></p><br> <ul><li>Exceptional financial modelling, budgeting, and forecasting skills</li><li> Strong commercial acumen with a business partnering mindset</li><li> Advanced ERP knowledge (e.g., SAP) and financial reporting tools</li><li> Excellent stakeholder management and communication skills</li><li> High level of integrity, leadership, and accountability</li></ul> <p><b>What We Offer</b></p><br> <ul><li>Opportunity to lead finance in a rapidly growing healthcare organisation</li><li> Strategic exposure to senior leadership, M&A activities, and business transformation projects</li><li> Competitive salary and benefits package</li></ul> <p><b>How to Apply</b></p><br> <p>For compliance and data security reasons, all applications must be submitted via the official careers portal.</p><br> <p><b>About Al-Futtaim Healthcare</b></p><br> <p><b>We Hear Your Ambition.</b></p><br> <p>For over 90 years, the Al-Futtaim Group has been bringing the world’s leading brands of lifestyle watches, cars, home furnishings and fashion to the UAE. The Group has now introduced a whole new way of holistic healthcare through HealthHub Clinics by Al-Futtaim, its multi-speciality chain of more than 20 clinics in Dubai <u>with over 25 specialties offering the right combination of advanced diagnostics, proven medical expertise and specialised services</u>.</p><br> <p>What gives our clinics an edge is that as a part of the Al-Futtaim Group, you can expect world-class quality standards, with access to the best medical services and facilities within a healing environment. It’s a new way of healthcare that’s designed to meet a patient’s needs with a complete range of smart healthcare solutions. As testimony to this, only recently, we’ve earned a rare milestone of being the only primary healthcare network in the UAE to receive the Gold Seal by a reputed international body: <u>Accreditation Canada.</u></p><br> <p>As trusted partners to health, we at HealthHub Clinics adopt evidence-based learning that enables us to listen to our patients more carefully. It helps us in treating the cause and not just the symptoms, while applying global best practices to ensure quality of care for every family member. Most of all, we adopt a patient-centric approach to healthcare that is reflected in the promise of our core belief: “<b>We Hear You.</b>”</p><br><p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><span>The Project Manager Cybersecurity controls the day-to-day delivery interface between RTA, the contractor, and internal KM stakeholders, ensuring governance, milestones, deliverables, and acceptance evidence meet the contractual requirements and the RFP. The role is accountable for planning and coordinating all operational gating required for implementation within a live rail environment, including KM change control. Delivery is typically executed within restricted engineering access windows, and requires disciplined readiness checks, testing, communications, contingency planning, and rollback capability.</span></p><br>
<p><span><strong>KEY RESPONSIBILITIES </strong></span></p><br> <p><span><strong> Strategic</strong></span></p><br> <ul>
<li><span>Lead end-to-end delivery of RTA-sponsored cybersecurity initiatives, ensuring project governance, milestones, and deliverables align with the RFP, contract, and agreed acceptance criteria. </span></li>
<li><span>Maintain a secure-by-design approach across project life cycle stages, ensuring cybersecurity requirements are built in early and evidenced through testing and documentation. </span></li>
<li><span>Ensure solutions align with applicable local and international cybersecurity standards, and rail industry expectations for safety-critical environments, including DESC ISR v3.1, DESC ICS v1.0, ISO/IEC 27001:2022, IEC 62443, and CLC/TS 50701:2023.</span></li>
<li><span>Work in partnership with RTA RMD (Rail Maintenance Department) governance</span></li>
<li><span>Operate within governance chaired by RTA (typically RTA RMD), ensuring key milestones and acceptance decisions are jointly signed off by RTA and Keolis-MHI in line with the contract and RFP</span></li>
</ul> <p><span><strong>Financial </strong></span></p><br>
<ul>
<li><span>Manage delivery to agreed budget and schedule baselines for large programmes, including forecasting, variance analysis, and change control.</span></li>
<li><span>Control scope and cost impacts through disciplined management of variations, claims, and dependencies, working with the Project and Innovation Department on KPIs, commercial controls, and penalty exposure.</span></li>
<li><span>Monitor contractor performance against delivery KPIs and milestone evidence, escalating deviations through the Project and Innovation Department governance.</span></li>
</ul> <p><span><strong>Stakeholder / Customer </strong></span></p><br> <ul>
<li><span>Act as KM’s primary day-to-day project manager interface for RTA and the contractor, ensuring transparent communication, clear action tracking, and timely escalation. </span></li>
<li><span>Coordinate strongly with the Head of Cybersecurity and the cybersecurity team to align delivery with security governance and operational needs</span></li>
<li><span>Align internal stakeholders across IT, OT, Operations, Maintenance, Safety, and QHSE to ensure delivery is practical for a live metro environment.</span></li>
</ul> <p><span><strong>Operational </strong></span></p><br>
<ul>
<li><span>Establish and maintain the full project controls pack, including integrated schedule, RAID log (risks, assumptions, issues, dependencies), decision log, change register, and acceptance tracker. </span></li>
<li><span>Lead delivery planning and execution for work performed in constrained access windows, typically engineering hours, ensuring correct sequencing, readiness, and rollback planning. </span></li>
<li><span>Own and manage all approvals required for implementation in critical infrastructure environments, including: </span>
<ol>
<li><span><strong>RTA CIMP (Change Impact Management Process)</strong> coordination to secure RTA approvals for impacted services and interfaces.</span></li>
<li><span><strong>ACCA (Asset Configuration Change Application)</strong> initiation, coordination, tracking, and closure within KM change control.</span></li>
<li><span><strong>PTW (Permit to Work)</strong> management to ensure site works only proceed when formally authorised, safe, and controlled.</span></li>
</ol>
</li>
<li><span>Ensure the contractor provides compliant and complete work packs, such as method statements, risk assessments, test procedures, and site readiness evidence. </span></li>
<li><span>Enforce separation between Business ICT and Rail OT networks and ensure Rail OT systems remain isolated and air-gapped unless explicitly approved through change control and security governance. </span></li>
<li><span>Manage quality assurance across delivery stages including but not limited to:</span>
<ol>
<li><span>design reviews</span></li>
<li><span>FAT (Factory Acceptance Test)</span></li>
<li><span>PICO (Post-installation Check-Out</span></li>
<li><span>SAT (Site Acceptance Test)</span></li>
<li><span>SIT (System Integration Testing)</span></li>
<li><span>UAT (User Acceptance Test)</span></li>
<li><span>Security testing, cutover planning, and handover.</span></li>
</ol>
</li>
<li><span>Ensure delivery outputs support operational sustainment, including RTA SOC integration (log sources, alerts, use cases), runbooks, and support models.</span></li>
</ul> <p><span><strong>Capability / People</strong></span></p><br>
<ul>
<li><span>Lead matrix teams across KM and direct the contractor delivery team through structured governance and delivery management. </span></li>
<li><span>Drive delivery discipline, documentation quality, and evidence-based acceptance across all workstreams. </span></li>
<li><span>Promote a safety and security culture, including the right and obligation to stop work if safety or security conditions are not met.</span></li>
</ul> <p><span><strong>DIMENSIONS </strong></span></p><br>
<ul>
<li><span>Multi-stakeholder delivery model: RTA sponsor and chair, KM project manager, contractor as delivery party under the 3-partite agreement. </span></li>
<li><span>Delivery context: operational metro and tram environment, critical infrastructure constraints, restricted access windows, and strict change and work authorisation controls.</span></li>
<li><span>Working at night or during weekends as required for timely project completion in line with HR Policy and UAE Law.</span></li>
<li><span>Office environment. Occasional travel may be required.</span></li>
</ul> <p><span><strong>MINIMUM QUALIFICATIONS</strong></span></p><br>
<p><span><strong>Min.</strong></span></p><br>
<p><span><strong>Required</strong></span></p><br>
<p><span><strong>Desirable</strong></span></p><br>
<br>
<p><span><strong>Education</strong></span></p><br>
<ul>
<li><span>Bachelor’s degree in engineering, Information Systems, Computer Science, Cybersecurity, or related discipline.</span></li>
</ul>
<ul>
<li><span>Postgraduate qualification in project management, cybersecurity, or systems engineering.</span></li>
</ul>
<br>
<p><span><strong>Experience</strong></span></p><br>
<ul>
<li></li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Overview of the role</b></p><p>We are looking for a hands-on Product Owner to build, integrate and scale Al-Futtaim Automotive’s Customer Engagement Platform—a connected layer that unifies customer data, journey orchestration and engagement across web, mobile, messaging, campaigns, service and AI-enabled interactions.</p><p>This is product-and-build work, not programme or vendor management. The role requires someone who can personally design, integrate and iterate solutions across multiple enterprise systems, turning a fragmented set of tools into one coherent, AI-enabled platform.</p><p>You will own the platform end-to-end—from architecture through build, launch, adoption and continuous optimization, creating a unified, predictive and personalized engagement layer that drives measurable business outcomes.</p><p> </p><p><b>What you will do</b></p><p>• Personally prototype, build and iterate across the platform stack—data, orchestration, engagement and AI capabilities, treating each iteration as a hypothesis tested against live customer behavior</p><p>• <b><i> Design and integrate systems across: </i></b></p><p>1. Customer Data Platforms (CDP)</p><p>2. SAP C4C (CRM)</p><p>3. Genesys (contact center / engagement)</p><p>4. Kore.ai (conversational AI)</p><p>5. Microsoft Azure & Power Platform (cloud and orchestration)</p><p>• Own how the platform fits together—data models, APIs, integrations and orchestration layers—ensuring systems operate as one unified ecosystem</p><p>• Define and build the customer and vehicle digital state model, enabling real-time personalization and lifecycle engagement</p><p>• Design and optimize end-to-end customer journeys across web, mobile, messaging (e.g. WhatsApp), campaigns, service and AI-enabled channels</p><p>• <b><i>Embed AI across the platform beyond chat, including: </i></b></p><p>1. Next-best-action decisioning</p><p>2. Automation workflows</p><p>3. Content generation</p><p>4. Conversational AI and internal copilots</p><p>• Continuously improving journeys using live interaction and behavioral data, driving measurable improvements in engagement, conversion and customer experience</p><p>• Drive end-to-end delivery and launch in collaboration with CX, Digital, Technology, Data, Operations and brand teams</p><p>• Define and manage key platform metrics—adoption, engagement, conversion, retention and cost-to-serve</p><p> </p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required skills to be successful</b></p><p>• Proven hands-on experience building and shipping customer-facing platforms or platform-level capabilities integrating data, engagement and AI</p><p>• <b><i>Strong experience working with and integrating: </i></b></p><p>1. Customer Data Platforms (CDP)</p><p>2. CRM systems (SAP C4C or equivalent)</p><p>3. Engagement platforms (Genesys, Kore.ai or similar)</p><p>4. Cloud and orchestration tools (Azure, Power Platform)</p><p>• <b><i>Strong technical fluency in: </i></b></p><p>1. APIs and system integrations</p><p>2. Customer data modelling and identity resolution</p><p>3. Platform architecture and orchestration workflows</p><p>• Experience designing cross-channel customer journeys with personalization and trigger-based engagement</p><p>• Practical understanding of LLMs, AI/ML and agent-based architectures applied to customer platforms</p><p>• Strong product thinking—hypothesis-driven development, rapid iteration and metrics-led decision-making</p><p>• Strong analytical capability with experience improving engagement, conversion and lifecycle performance</p><p>• Excellent stakeholder management across business, technology and operations teams</p><p>• Builder mindset with strong pace of execution and ability to work in ambiguous, transformation environments</p><p> </p><p><b>About the team</b></p><p>You will be part of Al-Futtaim Automotive’s Digital Ecosystem / Digital Transformation & AI Enablement function.</p><p>This team is responsible for building a connected, AI-enabled engagement platform that unifies customer data, orchestration and interactions, delivering seamless, intelligent and personalized experiences across all customer touchpoints.</p><p> </p><p><b>What equips you for the role</b></p><p>• Degree in Product Management, Computer Science, Engineering, Data/Analytics, Business or a related discipline</p><p>• <b><i>8–12+ years’ experience, with:</i></b></p><p>1. 4–6+ years in product management or platform ownership, and</p><p>2. Proven experience building and integrating platforms combining data, engagement and AI</p><p>• <b><i>Demonstrable track record of:</i></b></p><p>1. Delivering platform capabilities from architecture → build → launch → optimization</p><p>2. Integrating enterprise systems such as CDP, CRM, cloud, engagement tools and orchestration layers</p><p>3. Working closely with engineering, data and platform teams to build real solutions</p><p>• <b><i>Strong preference for candidates who have:</i></b></p><p>1. Built customer engagement / martech / growth platforms in-house</p><p>2. Worked in product-led or platform environments (not just vendor-led implementations)</p><p>3. Experience in industries with complex customer journeys (e.g. e-commerce, telco, fintech, mobility)</p><p>4. Experience with conversational AI or AI-enabled customer engagement is a strong advantage</p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Important — please read before applying • You must currently be based in the UAE on a valid residence or employment visa.<br> Candidates based outside the UAE will not be considered.<br> • Monthly salary for this role is AED 8,000–12,000.<br> If your expectations are significantly above this range, please consider whether this role is right for you before applying.<br> • All free-text application questions require a minimum of 2–3 sentences.<br> Single-word or numeric answers will result in automatic disqualification.<br> About Purple Rock IT Solutions Purple Rock IT Solutions is a Dubai-based IT infrastructure, networking, and systems integration company delivering enterprise IT solutions, managed services, and large-scale event technology deployments across the UAE and Saudi Arabia.<br> Our projects range from corporate offices and managed IT environments to international events, exhibitions, sporting venues, and temporary network deployments.<br> We are looking for a hands-on Network Engineer who is equally comfortable on a project site at 11pm during an event build-up as they are configuring a FortiGate firewall for an MSP client the next morning.<br> This is a field-heavy, deployment-focused role and is not suitable for candidates seeking purely desk-based, NOC-only, or remote positions.<br> You will work across two environments: • MSP clients — ongoing support, configuration, monitoring, and troubleshooting for a portfolio of corporate clients across the UAE.<br> • Event & project deployments — design, deploy, operate, and decommission temporary network infrastructure for exhibitions, conferences, sporting events, and activations, often under tight timelines and high-pressure conditions.<br> • Exposure to high-profile events and infrastructure projects across the UAE and KSA.<br> • Training and certification sponsorship (Fortinet NSE, Ubiquiti, Peplink, Ekahau).<br> • Career growth within a fast-growing systems integration and MSP company.<br> • A hands-on technical environment — no bureaucracy, direct project ownership.<br> Mandatory technical requirements Candidates without the following will not be progressed: • Hands-on experience configuring and deploying Fortinet FortiGate firewalls (VPN, firewall policies, NAT, SD-WAN).<br> Please specify which models you have worked with.<br> • Hands-on experience deploying and managing Ubiquiti UniFi wireless networks, including UniFi controllers, APs, and switching.<br> Please specify your largest deployment.<br> • Confirmed, documentable event or temporary network deployment experience — see application form requirement below.<br> • Currently based in the UAE on a valid visa with the right to work.<br> Network infrastructure • Configure, deploy, and maintain LAN, WAN, and wireless network infrastructure.<br> • Install, configure, and troubleshoot switches, routers, firewalls, access points, and related network services.<br> • Manage routing, switching, firewall, VPN, and wireless environments across MSP client sites.<br> • Perform firmware upgrades, security updates, preventive maintenance, and optimisation activities.<br> Event network support • Deploy and manage enterprise wireless and wired networks for large-scale events (500–20,000+ users), including exhibitions, sporting events, conferences, and activations.<br> • Configure high-density UniFi or equivalent wireless deployments with proper VLAN segmentation and guest isolation.<br> • Set up bonded cellular and SD-WAN uplinks using Peplink or equivalent for event connectivity and failover.<br> • Monitor bandwidth utilisation and network performance during live events.<br> • Provide on-site support during build-up, live operations, and de-rig — including evenings, weekends, and public holidays.<br> • Troubleshoot network issues calmly and effectively under time-critical, high-visibility conditions.<br> Troubleshooting & MSP support • Diagnose and resolve network connectivity, performance, and security issues for MSP clients.<br> • Perform root cause analysis for recurring incidents and implement permanent corrective actions.<br> • Support MSP clients through remote and on-site troubleshooting.<br> • Participate in escalation support for critical incidents and service outages.<br> Project delivery • Support network implementation, migration, expansion, and infrastructure upgrade projects.<br> • Participate in site surveys, wireless heatmap surveys (Ekahau or equivalent), and solution deployment.<br> • Work closely with project managers, technical teams, and vendors.<br> Documentation • Create and maintain network diagrams using Microsoft Visio.<br> • Document configurations, IP schemes, topology diagrams, and SOPs.<br> • Prepare technical reports and change records.<br> Requirements • 3–6 years of experience in network deployment and support.<br> • Diploma or Bachelor’s Degree in IT, Networking, Computer Science, or related field.<br> • Strong understanding of TCP/IP, subnetting, routing, switching, VLANs, STP, DHCP, DNS, NAT, and VPN.<br> • Proven ability to work independently under pressure with minimal supervision.<br> • Genuine willingness to work evenings, weekends, and public holidays for event and project work.<br> • Valid UAE residence or employment visa — no relocation or visa sponsorship for overseas candidates.<br> Preferred qualifications & experience • Fortinet NSE / FCP certification.<br> • Experience with Cisco/Meraki, Aruba, Peplink, Sophos, or Ruijie solutions.<br> • Wireless heatmap survey experience using Ekahau or NetSpot.<br> • Experience in MSP environments managing multiple clients simultaneously.<br> • Event network deployment experience at scale (500+ users).<br> • CCNA/CCNP, Ubiquiti UEWA, or Peplink certifications are an advantage.<br></span> </div>
Ready to take your real estate career to the next level and work alongside some of the top performers in the game? Come join our team!<br>Who We Are<br>DXBA.com is the go-to platform for luxury real estate in Dubai, setting the standard for premium property transactions with cutting-edge technology and unmatched client service.<br>Our mission is simple: make buying, selling, and investing effortless while giving clients exclusive access to the finest properties in the region. So, if you’re looking to work somewhere your skills actually get recognized and rewarded, this is the place.<br>What We're Looking For We want motivated, ambitious agents who already have some experience under their belt and are ready to level up. If you’re hungry for more opportunities, tired of being held back, and looking for a place where your skill actually gets rewarded, you’ll fit right in.<br>What You’ll Get High-quality, verified listings so you’re not wasting time chasing dead ends A commission structure built for strong performers, no ceiling, no limits, and access to higher-quality leads that let your experience shine Access to top-tier AI tools and a modern, tech-forward environment Exclusive data, insights, and a backend system that actually helps you close A great office location in Tecom RERA certification support (if needed) A flat company structure with direct support, real mentorship, and zero bureaucracy<br>You'd Be a Great Fit If You Speak English fluently (accents are absolutely welcome, but you must be proficient) Have proven experience in real estate (Dubai experience is a major advantage) and a solid understanding of what it takes to close deals Have a polished, client-facing presence with the ability to build trust quickly and handle high-value conversations Have a positive, solutions-focused mindset and a genuine “let’s make it happen” approach Have a professional work ethic, strong follow-through, and the discipline to stay consistent<br>Please note: This role is fully commission-based, and for experienced agents, you’ll get access to premium, high-quality leads, and your income is completely uncapped<br>If you’re ready to step into a bigger game and become one of DXBA's next top earners, send us your resume!