Collection Specialist Jobs in UAE
68 Jobs Found
<p class="MsoListParagraphCxSpFirst" style="margin-right:0cm;mso-add-space:auto;text-align:left;" dir="LTR"><span style="color:#C00000;font-family:"Dubai",sans-serif;font-size:11.0pt;"><span lang="EN-US"><strong><u>Required Skills (Technical and Behavioral Competencies)</u></strong></span></span></p><p class="MsoListParagraphCxSpMiddle" style="background-color:white;margin:0cm 0cm 3.75pt 18.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;tab-stops:list 18.0pt;text-align:left;text-indent:-18.0pt;vertical-align:middle;" dir="LTR"><span style="font-family:Symbol;font-size:10.0pt;"><span style="mso-ansi-language:#4C09;mso-bidi-font-family:Symbol;mso-bidi-font-size:11.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;">·</span><span style="font:7.0pt "Times New Roman";mso-ansi-language:#4C09;mso-bidi-font-family:Symbol;mso-bidi-font-size:11.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;"> </span></span><span style="color:black;font-family:"Dubai",sans-serif;font-size:11.0pt;"><span style="mso-color-alt:windowtext;" lang="EN-US">Familiarity with the Government of Dubai's financial system and relevant financial regulations, circulars, and procedures.</span></span></p><p class="MsoListParagraphCxSpMiddle" style="background-color:white;margin:0cm 0cm 3.75pt 18.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;tab-stops:list 18.0pt;text-align:left;text-indent:-18.0pt;vertical-align:middle;" dir="LTR"><span style="font-family:Symbol;font-size:10.0pt;"><span style="mso-ansi-language:#4C09;mso-bidi-font-family:Symbol;mso-bidi-font-size:11.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;">·</span><span style="font:7.0pt "Times New Roman";mso-ansi-language:#4C09;mso-bidi-font-family:Symbol;mso-bidi-font-size:11.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;"> </span></span><span style="color:black;font-family:"Dubai",sans-serif;font-size:11.0pt;"><span style="mso-color-alt:windowtext;" lang="EN-US">Knowledge of procedures for collecting fees, revenues, fines, and financial dues, and tracking payment processes.</span></span></p><p class="MsoListParagraphCxSpMiddle" style="background-color:white;margin:0cm 0cm 3.75pt 18.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;tab-stops:list 18.0pt;text-align:left;text-indent:-18.0pt;vertical-align:middle;" dir="LTR"><span style="font-family:Symbol;font-size:10.0pt;"><span style="mso-ansi-language:#4C09;mso-bidi-font-family:Symbol;mso-bidi-font-size:11.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;">·</span><span style="font:7.0pt "Times New Roman";mso-ansi-language:#4C09;mso-bidi-font-family:Symbol;mso-bidi-font-size:11.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;"> </span></span><span style="color:black;font-family:"Dubai",sans-serif;font-size:11.0pt;"><span style="mso-color-alt:windowtext;" lang="EN-US">Knowledge of reconciliation and financial settlement procedures, and the ability to review financial data and transactions accurately.</span></span></p><p class="MsoListParagraphCxSpMiddle" style="background-color:white;margin:0cm 0cm 3.75pt 18.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;tab-stops:list 18.0pt;text-align:left;text-indent:-18.0pt;vertical-align:middle;" dir="LTR"><span style="font-family:Symbol;font-size:10.0pt;"><span style="mso-ansi-language:#4C09;mso-bidi-font-family:Symbol;mso-bidi-font-size:11.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;">·</span><span style="font:7.0pt "Times New Roman";mso-ansi-language:#4C09;mso-bidi-font-family:Symbol;mso-bidi-font-size:11.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;"> </span></span><span style="color:black;font-family:"Dubai",sans-serif;font-size:11.0pt;"><span style="mso-color-alt:windowtext;" lang="EN-US">Proficiency in using approved financial systems and computer applications.</span></span></p><p class="MsoListParagraphCxSpMiddle" style="background-color:white;margin:0cm 0cm 3.75pt 18.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;tab-stops:list 18.0pt;text-align:left;text-indent:-18.0pt;vertical-align:middle;" dir="LTR"><span style="font-family:Symbol;font-size:10.0pt;"><span style="mso-ansi-language:#4C09;mso-bidi-font-family:Symbol;mso-bidi-font-size:11.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;">·</span><span style="font:7.0pt "Times New Roman";mso-ansi-language:#4C09;mso-bidi-font-family:Symbol;mso-bidi-font-size:11.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;"> </span></span><span style="color:black;font-family:"Dubai",sans-serif;font-size:11.0pt;"><span style="mso-color-alt:windowtext;" lang="EN-US">Ability to prepare and analyze financial reports and statistics, and follow up on financial notes and discrepancies.</span></span></p><p class="MsoListParagraphCxSpMiddle" style="background-color:white;margin:0cm 0cm 3.75pt 18.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;tab-stops:list 18.0pt;text-align:left;text-indent:-18.0pt;vertical-align:middle;" dir="LTR"><span style="font-family:Symbol;font-size:10.0pt;"><span style="mso-ansi-language:#4C09;mso-bidi-font-family:Symbol;mso-bidi-font-size:11.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;">·</span><span style="font:7.0pt "Times New Roman";mso-ansi-language:#4C09;mso-bidi-font-family:Symbol;mso-bidi-font-size:11.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;"> </span></span><span style="color:black;font-family:"Dubai",sans-serif;font-size:11.0pt;"><span style="mso-color-alt:windowtext;" lang="EN-US">Analytical thinking and problem-solving skills, with accuracy and attention to detail.</span></span></p><p class="MsoListParagraphCxSpMiddle" style="background-color:white;margin:0cm 0cm 3.75pt 18.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;tab-stops:list 18.0pt;text-align:left;text-indent:-18.0pt;vertical-align:middle;" dir="LTR"><span style="font-family:Symbol;font-size:10.0pt;"><span style="mso-ansi-language:#4C09;mso-bidi-font-family:Symbol;mso-bidi-font-size:11.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;">·</span><span style="font:7.0pt "Times New Roman";mso-ansi-language:#4C09;mso-bidi-font-family:Symbol;mso-bidi-font-size:11.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;"> </span></span><span style="color:black;font-family:"Dubai",sans-serif;font-size:11.0pt;"><span style="mso-color-alt:windowtext;" lang="EN-US">Ability to plan, organize, manage time, and prioritize tasks.</span></span></p><p class="MsoListParagraphCxSpMiddle" style="background-color:white;margin:0cm 0cm 3.75pt 18.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;tab-stops:list 18.0pt;text-align:left;text-indent:-18.0pt;vertical-align:middle;" dir="LTR"><span style="font-family:Symbol;font-size:10.0pt;"><span style="mso-ansi-language:#4C09;mso-bidi-font-family:Symbol;mso-bidi-font-size:11.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;">·</span><span style="font:7.0pt "Times New Roman";mso-ansi-language:#4C09;mso-bidi-font-family:Symbol;mso-bidi-font-size:11.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;"> </span></span><span style="color:black;font-family:"Dubai",sans-serif;font-size:11.0pt;"><span style="mso-color-alt:windowtext;" lang="EN-US">Effective communication skills, customer service, and coordination with relevant organizational units.</span></span></p><p class="MsoListParagraphCxSpMiddle" style="background-color:white;margin:0cm 0cm 3.75pt 18.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;tab-stops:list 18.0pt;text-align:left;text-indent:-18.0pt;vertical-align:middle;" dir="LTR"><span style="font-family:Symbol;font-size:10.0pt;"><span style="mso-ansi-language:#4C09;mso-bidi-font-family:Symbol;mso-bidi-font-size:11.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;">·</span><span style="font:7.0pt "Times New Roman";mso-ansi-language:#4C09;mso-bidi-font-family:Symbol;mso-bidi-font-size:11.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;"> </span></span><span style="color:black;font-family:"Dubai",sans-serif;font-size:11.0pt;"><span style="mso-color-alt:windowtext;" lang="EN-US">Ability to work as a team member and engage in effective cooperation.</span></span></p><p class="MsoListParagraphCxSpMiddle" style="background-color:white;margin:0cm 0cm 3.75pt 18.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;tab-stops:list 18.0pt;text-align:left;text-indent:-18.0pt;vertical-align:middle;" dir="LTR"><span style="font-family:Symbol;font-size:10.0pt;"><span style="mso-ansi-language:#4C09;mso-bidi-font-family:Symbol;mso-bidi-font-size:11.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;">·</span><span style="font:7.0pt "Times New Roman";mso-ansi-language:#4C09;mso-bidi-font-family:Symbol;mso-bidi-font-size:11.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;"> </span></span><span style="color:black;font-family:"Dubai",sans-serif;font-size:11.0pt;"><span style="mso-color-alt:windowtext;" lang="EN-US">Initiative, creativity, and innovation.</span></span></p><p class="MsoListParagraphCxSpLast" style="background-color:white;margin:0cm 0cm 3.75pt 18.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;tab-stops:list 18.0pt;text-align:left;text-indent:-18.0pt;vertical-align:middle;" dir="LTR"><span style="font-family:Symbol;font-size:10.0pt;"><span style="mso-ansi-language:#4C09;mso-bidi-font-family:Symbol;mso-bidi-font-size:11.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;">·</span><span style="font:7.0pt "Times New Roman";mso-ansi-language:#4C09;mso-bidi-font-family:Symbol;mso-bidi-font-size:11.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;"> </span></span><span style="color:black;font-family:"Dubai",sans-serif;font-size:11.0pt;"><span style="mso-color-alt:windowtext;" lang="EN-US">Institutional understanding and commitment to the systems, policies, and procedures approved by the Department.</span></span></p>
<p class="MsoNormal" style="direction:ltr;text-align:left;unicode-bidi:embed;" dir="LTR"><span lang="EN-US">Job Requirements</span></p><p class="MsoNormal" style="direction:ltr;text-align:left;unicode-bidi:embed;" dir="LTR"><span lang="EN-US">Academic Qualifications and Years of Experience</span></p><p class="MsoNormal" style="direction:ltr;text-align:left;unicode-bidi:embed;" dir="LTR"><span lang="EN-US">A- Basic</span></p><p class="MsoNormal" style="direction:ltr;text-align:left;unicode-bidi:embed;" dir="LTR"><span lang="EN-US">Accounting/Finance or any related fields</span></p><p class="MsoNormal" style="direction:ltr;text-align:left;unicode-bidi:embed;" dir="LTR"><span lang="EN-US">(6) years of experience for holders of a Bachelor's degree or equivalent / (3) years for a Master's degree in similar fields of work</span></p><p class="MsoNormal" style="direction:ltr;text-align:left;unicode-bidi:embed;" dir="LTR"><span lang="EN-US">B- Additional: Specialized professional certifications in the job field, such as:</span></p><p class="MsoNormal" style="direction:ltr;text-align:left;unicode-bidi:embed;" dir="LTR"><span lang="EN-US">CMA</span></p><p class="MsoNormal" style="direction:ltr;text-align:left;unicode-bidi:embed;" dir="LTR"><span lang="EN-US">Professional Certification (Maliyun)</span></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the job Billing & Collection Officer
<p><br>4. KEY ACCOUNTABILITIES: <br> Description <br> Performance Indicators <br> Manage and analyse accounts, invoices, and<br>payments; process adjustments and reversals<br>were improperly billed or if payments were<br>incorrect. <br> <br> Investigate and resolve issues related to billing<br>disputes and inquiries, discrepancies, and<br>Prepare and process refund requests for any<br>customer or company.<br> <br> <br> Bill on a timely manner <br> Minimize the Estimate invoices by<br>meter rectifications. <br> <br> Quality and efficiency of Billing,<br>Account management and<br>Operational Support<br> Maintain low DSO of less than 45<br>days.<br> <br> Reconcile accounts of Individual customers<br>and companies <br> <br> Escalate new issues to upper management that<br>require attention or action plan. <br> <br> Responsible for specialized processes and<br>accounts. <br> <br> Monitor the reminder notice system sent out<br>to customers daily via various means. <br> <br>HR – Job Description <br>Page 1 of 3 <br> <br> <br> Ensure accurate & timely collections for the<br>Overdue in accordance with credit control &<br>collection policies. <br> Monitor and reconcile online customer<br>payments to identify any irregular online<br>activity to prevent fraudulent payment and<br>losses. <br> Perform daily payment reconciliation against<br>the bank account. <br> Prepare the weekly and monthly reporting for<br>the upper management. <br> Manage the meter read and billing exception<br>on a daily and monthly basis. <br> Monitor and escalate daily to O&M Team the<br>newly deficient meters for resolving the errors. <br> Ensure the quality and accuracy of the invoices<br>issued. <br> Provide support to different departments in<br>relation to inquiries and processes. <br> Management of any change requests by system<br>or process. <br> support on issuing of the Monthly<br>Management Reports Invoicing Report,<br>KPI, DSO, Collection and other<br>management required Commercial<br>reports. <br> <br>Policies & Procedures<br> Follows all relevant Department/Unit policies, processes, standard<br>operating procedures and instructions so that work is carried out<br>in a controlled and consistent manner.<br> Ensuring the organization adheres to legal frameworks in areas<br>such as discipline & grievance, redundancy, and employment law. <br> <br> Guidance and support in HR Policies &<br>Procedures<br> <br>Health, Safety & Environment <br> Ensure compliance to all relevant health, safety, and environmental <br> Guidance and support in HSE<br>policy<br> Report any safety incidents and<br>near misses <br>management policies, procedures and controls across the<br>department to guarantee employee safety, legislative compliance,<br>and a responsible environmental attitude <br>5. COMMUNICATIONS & WORKING RELATIONSHIPS: <br>Internal:<br> Customer service team <br> <br>External:<br> Companies<br> <br> Regular interaction O&M team on resolving meter <br> property & leasing officers <br>alarms and collection of missed reads. <br> <br> <br>HR – Job Description <br>Page 2 of 3 <br> <br>6.JOB REQUIREMENTS:<br>A. Minimum Qualifications:<br> Bachelor's Degree in Business or equivalent<br>B. Minimum Experience:<br> Minimum of 2 years of experience in billing, collection, accounts receivable or a related area <br> <br>C. Competencies (Knowledge, Skills & Abilities): <br> <br> Data Collection/ Data Analysis <br> <br> Financial Analysis, <br> <br> Information Processing <br> <br> Invoicing and Payment Processing <br> <br> Process Management <br> <br> Telephone Etiquette <br> <br>Behavioural competency <br> <br> <br>Progress <br>Partnership <br>Performance <br> Be Adaptable <br> Build Relations <br> Put Safety First <br> Develop Yourself <br> Team Player <br> Show Commitment <br> Generate Ideas <br> Service Minded <br> Deliver Consistently <br> Welcome New Approaches <br> Builds Trust <br> Seeks Feedback <br> Solve Problems <br> Guided by Values <br> Be Resilient <br> <br>Proficiency levels (1-5) for each competency is ranked from Fundamental Awareness to Expert levels. Please refer to the portal for additional<br>information regarding Proficiency levels for listed competencies)<br> <br> <br> <br>DOCUMENT CONTROL Version 1.0 <br> <br>NAME & TITLE <br>SIGNATURE <br>DATE <br>Updated By <br>Priya Afsar Sr. Analyst TR <br> <br>27 March 21 <br>Compiled by <br>Bushra Mohamed Banialnajjar - O P&R <br> <br>12-May-2019 <br>Reviewed by <br>Lennard Sigrist - GM Tasleem <br> <br>12-May-2019 <br>Approved by <br>Sarah Mohamed Ahmed Al Bakeri – VP HC <br> <br>17 October 2021 <br> <br>HR – Job Description <br>Page 3 of 3</p><br>
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Job Description Follow up on upcoming, due, and overdue customer instalments in line with contractual payment plans. Monitor ageing reports and prioritize overdue and high-value accounts. Handle escalated customer cases, payment commitments, disputes, and payment arrangement requests. Ensure all customer communications, payment commitments, and follow-up actions are accurately recorded in the CRM system. Coordinate with Finance on payment confirmations, account allocations, and outstanding balances. Work closely with CRM, Sales, and Legal teams to resolve issues affecting collections and escalate persistent defaults when required. Prepare regular collection reports and monitor individual and team KPIs.<br>Qualifications & Experience Bachelor’s degree in Business Administration, Finance, Accounting, or a related field.5+ years of experience in collections, CRM, accounts receivable, or customer service, preferably within real estate. Strong communication, negotiation, and customer-handling skills. Good knowledge of CRM/ERP systems and Microsoft Excel. Arabic is a must.
<h2><strong>SMS Data Collection Participant - Arabic (UAE)</strong></h2><h2><strong>Rate: </strong>$2.00 USD per qualified message</h2><p><strong>Location:</strong> Remote: Participants must be based in <strong>United Arab Emirates</strong></p><p><strong>Schedule:</strong> Flexible</p><p><strong>Project type:</strong> Short-term/project-based</p><p><strong>Device requirement(s):</strong> You must use your own mobile phone and <strong>United Arab Emirates phone number</strong></p><h2><strong>The Project</strong></h2><p>Productive Playhouse is seeking Arabic-speaking participants for a mobile messaging data collection project. Participants will submit authentic scam and spam SMS messages received on their personal mobile phones to help improve technology designed to identify fraudulent and unwanted communications.</p><p>This is a flexible, remote opportunity. Participants may submit eligible messages whenever they receive them, provided all submissions meet project requirements..</p><p>Your contributions will support the development of tools designed to make mobile messaging safer for users around the world.</p><h2><strong>Why Participate?</strong></h2><ul><li>Earn $2.00 USD for each qualified message you submit</li><li>Participate remotely on a flexible schedule</li><li>Help improve scam-detection technology by showing how real messages appear in <strong>Arabic</strong>.</li></ul><h2><strong>Duties</strong></h2><ul><li>Submit authentic SMS messages that meet project guidelines</li><li>Identify each message as either Scam or Spam</li><li>Categorize submissions according to the appropriate message type</li><li>Ensure all submissions are complete, accurate, and meet quality standards</li><li>Follow all project instructions and submission requirements</li></ul><p><strong>Please note:</strong> Messages collected from email or other platforms are not eligible. Submissions must be SMS messages received directly on your mobile phone.</p><p>Only submissions that meet requirements will be eligible for payment</p><h2><strong>Project Requirements</strong></h2><p>You may be a good fit if you:</p><ul><li>Are a native or expert-level fluency in <strong>Arabic</strong>, as spoken in <strong>United Arab Emirates</strong></li><li>Currently located in <strong>United Arab Emirates</strong></li><li>Have access to your own mobile device</li><li>You must have access to your own <strong>United Arab Emirates </strong>phone number</li><li>Can follow project guidelines and quality standards</li></ul><h2><strong>Why PPH?</strong></h2><ul><li>Your language skills are the whole point — and this project pays for them</li><li>Apply once, get contacted directly when a spot opens — no chasing</li><li>Work from anywhere, on your own schedule, alongside any other work you do</li><li>Clear task specs, no ongoing oversight, no micromanagement<br>Real project experience with a global data and language services company</li><li>Work that actually improves how AI understands your language</li></ul>
Role Description: This is a full-time, on-site Debt Collector role based in Dubai, United Arab Emirates. The Debt Collector is responsible for contacting customers to follow up on outstanding payments and ensuring timely cash collection in line with company policies. Daily tasks include maintaining accurate records of communications, updating account statuses, and coordinating with the finance team to reconcile accounts and resolve discrepancies. The role also involves preparing regular reports on collection activities, monitoring aging receivables, and escalating complex cases when necessary. The Debt Collector is expected to uphold professional standards, maintain confidentiality, and contribute to a positive customer experience while safeguarding the company’s financial interests. Qualifications Strong skills in Debt Collection and Cash Collection, with experience managing overdue accounts and payment follow-ups. Effective Communication skills, including clear verbal and written communication and professional customer interaction. Solid Computer Literacy, including proficiency in spreadsheets, accounting or ERP systems, and basic office software. Understanding of Finance principles related to receivables, credit control, and account reconciliation. Attention to detail, accuracy in record-keeping, and ability to work with numerical data. Strong negotiation, problem-solving, and conflict-resolution capabilities. Ability to work on-site in Dubai, manage workload independently, and meet deadlines under time pressure. Previous experience in collections, credit control, or a similar role; experience in manufacturing or trading environments is an advantage.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Customer Contact and Follow-up</strong></p><ul><li><p>Contact customers regarding overdue balances through phone calls and field visits.</p></li><li><p>Collect cash and cheque payments from customers.</p></li><li><p>Follow up on payment commitments/schedule and outstanding balance.</p></li><li><p>Handle customer queries and resolve payment-related issues.</p></li></ul><p><strong>Payment Negotiation and Recovery</strong></p><ul><li><p>Negotiate payment plans and suitable settlement arrangements.</p></li><li><p>Encourage customers to clear overdue amounts within agreed timelines.</p></li><li><p>Escalate unresolved overdue accounts to the appropriate team when necessary.</p></li></ul><p><strong>Account Resolution</strong></p><ul><li><p>Maintain collection records in excel</p></li><li><p>Support the timely recovery of outstanding debts.</p></li><li><p>Coordinate with internal teams to resolve payment discrepancies.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Basic to intermediate proficiency in Microsoft Excel.</p></li><li><p>Good communication and negotiation skills.</p></li><li><p>Ability to maintain accurate records and follow up on collections.</p></li><li><p>Valid UAE Manual driving license is Mandatory </p></li></ul><p></p></section>
Debt Collection Officer – Job Description<br>Manage and follow up on overdue customer accounts through phone calls, emails, and other communication channels.<br>Contact customers to discuss outstanding balances and negotiate suitable payment arrangements.<br>Monitor assigned accounts and ensure timely collection of outstanding payments.<br>Analyze customer accounts, payment history, and financial circumstances to determine appropriate collection strategies.<br>Handle customer queries, disputes, and complaints professionally while maintaining good customer relationships.<br>Negotiate settlements, payment plans, and restructuring options within company policies.<br>Maintain accurate records of all customer interactions, commitments, payments, and follow-up actions.<br>Coordinate with internal departments such as Credit, Finance, Legal, and Customer Service regarding collection cases.<br>Escalate high-risk, non-responsive, or disputed accounts for further action when required.<br>Follow company policies, regulatory requirements, and ethical collection practices.<br>Prepare daily/weekly collection reports and monitor individual and team collection targets.<br>Achieve assigned collection targets and reduce delinquency and outstanding receivables.
<br><ul><li><p>Oversee collections activities, follow up on overdue accounts, and initiate necessary actions to recover outstanding balances.</p></li><li><p>Leading AR team in analyzing customer accounts, identify delinquencies, and implement strategies to reduce aged receivables.</p></li><li><p>.Following-up for collection with customers, route auditors, and sales team.</p></li><li><p>Ensuring credit and collection policies are followed within the team.</p></li><li><p>Evaluate new customer credit applications and recommend credit limits based on company policy.</p></li><li><p>Prepare regular reports on accounts receivables, and credit control activities, for management review.</p></li><li><p>Monthly collection Targets setting and circulation to sales team along with Collection meetings.</p></li><li><p>Following-up for collection with customers, route auditors, and sales team.</p></li><li><p>Ensuring credit and collection policies are followed within the team.</p></li><li><p>Reconciling complex accounts that have been escalated from AR team.</p></li><li><p>Prepare credit notes based on approved agreements on monthly basis.</p></li><li><p>Any other task to be assigned</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong><u>Education & Experience</u></strong></p><ul><li><p>Graduate in Finance with 2-3 Years Experience in FMCG.</p></li><li><p>Minimum 3–5 years of experience in credit control, receivables, or accounting</p><br></li></ul><p><strong><u>Specific Knowledge</u></strong></p><ul><li><p>Advanced MS Excel capabilities</p></li><li><p>High on initiative and analytical thinking.</p></li><li><p>Good communication and interpersonal skills.</p></li></ul>
<p>A recognized company is looking for a Driver / Delivery Driver to handle transportation and delivery activities safely, efficiently, and on schedule. The ideal candidate should have good knowledge of UAE roads, a valid UAE driving license, and a responsible approach to vehicle and delivery handling.</p>
<p>Key Responsibilities<br />
Safely transport and deliver products, documents, or materials to assigned locations.<br />
Follow planned routes and delivery schedules efficiently.<br />
Load, secure, and unload goods safely.<br />
Verify delivery quantities and obtain required delivery confirmations.<br />
Maintain accurate delivery records and related documentation.<br />
Communicate professionally with customers and recipients.<br />
Inspect the vehicle regularly and report maintenance issues promptly.<br />
Keep the vehicle clean and in good operating condition.<br />
Follow UAE traffic regulations and company safety procedures.<br />
Coordinate with warehouse, logistics, and operations teams.<br />
Report delays, delivery issues, accidents, or vehicle problems to the supervisor.<br />
Complete assigned deliveries within the required timeframe.<br />
Requirements<br />
Valid UAE driving license appropriate for the assigned vehicle.<br />
Previous driving or delivery experience is preferred.<br />
Good knowledge of Dubai and UAE roads.<br />
Safe and responsible driving habits.<br />
Good communication and customer-service skills.<br />
Ability to use GPS and navigation applications.<br />
Physically fit and able to assist with loading and unloading when required.<br />
Punctual, reliable, and responsible.<br />
Candidates with relevant UAE driving experience are preferred.<br />
Benefits<br />
Competitive salary<br />
Employment benefits<br />
Training and development opportunities<br />
Career growth opportunities<br />
Professional working environment<br />
Application</p>
<p>Take the next step in your career! Share your updated CV via:</p>
<p>📱 WhatsApp: +971 582297907<br />
📧 Email: aljamal.music.and.events@gmail.com</p>
<ul><li><p>Deliver customer orders safely and on time across assigned areas in Dubai.</p></li><li><p>Pick up and deliver food, groceries, and other customer orders as assigned.</p></li><li><p>Use a smartphone and navigation apps such as Google Maps to find delivery locations.</p></li><li><p>Communicate professionally with customers and ensure a smooth delivery experience.</p></li><li><p>Follow company delivery procedures, road safety rules, and maintain regular attendance.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Indian citizen currently residing in India and willing to relocate to Dubai.</p></li><li><p>Good bike riding skills with a valid Indian Driving License.</p></li><li><p>Previous delivery/rider experience is preferred but not mandatory.</p></li><li><p>Comfortable using smartphones, Google Maps, and navigation apps.</p></li><li><p>Responsible, punctual, customer-friendly, and willing to work in a fast-paced delivery environment.<br><br><br>Contact:<br>Ayush Yadav</p></li></ul>
<ul><li>Safely load and unload items, including heavy boxes, from delivery trucks and 20ft/40ft containers.</li><li>Arrange, categorize, and store inventory in an organized and systematic manner.</li><li>Accurately count and verify incoming goods, ensuring all items are received in good condition and properly recorded.</li><li>Assemble medical equipment and prepare items for delivery according to instructions provided by the Office Administrator.</li><li>Carry out deliveries across the UAE; ensure timely, safe, and professional delivery of goods to clients.</li><li>Keep company vehicle clean, fueled, and in good working condition; promptly report any maintenance issues.</li><li>Assist in maintaining basic delivery logs, receipts, and handover forms for accountability.</li><li>Follow proper lifting techniques, warehouse safety guidelines, and traffic regulations.</li><li>Assist colleagues with warehouse and delivery tasks during peak periods or urgent requests.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Valid MANUAL UAE driver’s license (mandatory).</li><li>Proven experience in warehouse, logistics, or delivery roles is an advantage.</li><li>Physically fit and able to lift, carry, and arrange heavy boxes and equipment.</li><li>Basic knowledge of inventory handling and warehouse organization.</li><li>Ability to follow instructions, work independently, and meet deadlines.</li><li>Good communication skills and a professional attitude with customers and colleagues.</li><li>Flexibility to work extended hours when required (including weekends or holidays during urgent deliveries).</li></ul>
<p>A reputable company is seeking Delivery Drivers to ensure the safe and timely delivery of goods while providing excellent customer service.</p>
<p>Requirements:</p>
<p>Valid UAE driving license (appropriate category).<br />
High school diploma or equivalent.<br />
Good knowledge of UAE roads and traffic regulations.<br />
Good communication and customer service skills.<br />
Physically fit and responsible.<br />
Freshers with a valid UAE driving license are welcome to apply.<br />
Applicants may send cv via WhatsApp number 0542765817</p>
<p>A reputable company is seeking Delivery Drivers to ensure the safe and timely delivery of goods while providing excellent customer service.</p>
<p>Requirements:</p>
<p>Valid UAE driving license (appropriate category).<br />
High school diploma or equivalent.<br />
Good knowledge of UAE roads and traffic regulations.<br />
Good communication and customer service skills.<br />
Physically fit and responsible.<br />
Freshers with a valid UAE driving license are welcome to apply.<br />
Applicants may send cv via WhatsApp number 0542765817</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Looking for a reliable, responsible, and customer-oriented Delivery Driver to join our team. The successful candidate will be responsible for the safe and timely delivery of company products to customers across the UAE while maintaining high standards of professionalism and customer service.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Key Responsibilities</strong></p><ul><li><p>Deliver products to customers safely and on time.</p></li><li><p>Load, unload, and handle products carefully to avoid damage.</p></li><li><p>Verify delivery items against delivery notes and obtain customer signatures upon delivery.</p></li><li><p>Collect payments, cheques, or documents from customers when required.</p></li><li><p>Assist with packing, loading, and organizing deliveries in the warehouse.</p></li><li><p>Ensure the company vehicle is kept clean, well-maintained, and serviced on schedule.</p></li><li><p>Report any vehicle defects, accidents, or traffic violations immediately.</p></li><li><p>Plan efficient delivery routes to optimize time and fuel consumption.</p></li><li><p>Maintain accurate records of deliveries, collections, fuel, and mileage.</p></li><li><p>Provide courteous and professional service to customers at all times.</p></li><li><p>Support warehouse and office operations during periods with fewer deliveries.</p></li></ul><p><strong>Preferred Qualifications</strong></p><ul><li><p>Experience delivering office equipment, electronics, or technical products.</p></li><li><p>Basic knowledge of warehouse operations and inventory handling.</p></li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><b><u><span>An Exhilarating
Opportunity</span></u></b><br></p><br><p><span>Are You Ready for
a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by
Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and
Setting the Gold Standard across the Industry.</span><br></p><br><p><span>Join the FIVE
Tribe - and Get Ready to Make Waves.</span><br></p><br><p><b><u><span>The Candidate</span></u></b><br></p><br><p><span>A Driven
Self-Starter, you have Excellent Communication, Leadership and Organisational
Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and
Implement Innovative Solutions in a Fast-Paced Environment. Not even the
Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with
Precision and Finesse. A ‘Can-Do!’ Attitude Coupled with An Inherent Flair for
Taking Ownership Makes You a Highly Motivated Go-Getter.</span><br></p><br><p><span>Your Outgoing
and Approachable Nature enables you to Seamlessly Connect with other ‘FIVERs’
and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing
short of Sensational. Joining our </span><span>Food and Beverage Team as a Food Runner </span><span>will Empower
you to deliver Exceptional Experiences across our award-winning Lifestyle
Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment
that will take your Career to New Heights!</span><br></p><br><p><b><u><span>Compensation<br> </span></u></b></p><br><ul><li><span><span>A fixed monthly salary of <b>AED 1,200</b> offered as part of this exciting career opportunity.</span><br></span></li></ul><p><b><u><span>What We’re
Looking For</span></u></b><br></p><br><ul><li><span><span>Previous experience of 1-2 years in a Luxury
Hotel environment as a Food Runner is a plus.</span><br></span></li><li><span><span>Professional, Insta-Worthy Appearance, always
adhering to FIVE’s Grooming Standards and maintaining a polished, ‘FIVE-Styled’
demeanour.</span><br></span></li><li><span><span>Flexibility to work a
variety of shifts, including weekends and holidays, based on the requirements
of the Hotel.</span><br></span></li><li><span><span>A Welcoming and Enthusiastic Energy that sets
the tone for a Sensational Guest Experience.</span><br></span></li><li><span><span>An elevated
and energetic Conversationalist, engaging Guests with lively discussions.</span><br></span></li><li><span><span>A Proactive Nature, coupled with a meticulous
Eye for Detail, ensuring every aspect of the Operation is curated to
perfection.</span><br></span></li><li><span><span>Excellent
communication and interpersonal skills, </span><span>leveraging strong verbal and written skills
to engage effectively with Guests, FIVE Tribe Members, and stakeholders.</span><br></span></li><li><span><span>Finds creative solutions and take ownership
of all duties and tasks assigned, while ensuring an unparalleled Journey at
FIVE.</span><br></span></li><li><span><span>Skills in Improving Customer Satisfaction and
Driving Profitability, showcasing a commitment to Industry-Leading Standards.</span><br></span></li><li><span><span>‘FIVE-Styled’
Visionary thinking by </span><span>finding creative solutions, while taking
Ownership for all duties and tasks assigned.</span><br></span></li><li><span><span>Impeccable communication skills, both verbal
and written, with fluency in English (additional languages are a plus).</span><br></span></li><li><span><span>A hands-on attitude, fuelled by a ‘Can-Do!’
Spirit.</span><br></span></li></ul><p><b><u><span>Key
Responsibilities</span></u></b><br></p><br><ul><li><span><span>Greets Guests upon Arrival with a
Warm ‘FIVE-Styled’ Welcome, ensuring their Journey at FIVE is sensational.</span><br></span></li><li><span><span>Proactively acknowledges and
Remembers Guest Preferences, maintaining meticulous Guest History records to
curate unparalleled, ‘FIVE-Styled’ Service.</span><br></span></li><li><span><span>Takes and delivers Food and
Beverage Orders accurately and efficiently, ensuring special Dietary
Requirements and Preferences are considered.</span><br></span></li><li><span><span>Presents menus and makes
knowledgeable Recommendations based on the Guests’ Preferences and the
availability of ingredients.</span><br></span></li><li><span><span>Demonstrates an Unwavering
Commitment to upholding FIVE's First-in-Class Standards, providing personalised
Service to Guests at all times.</span><br></span></li><li><span><span>Ensures a Seamless Dining
Experience for Guests, Anticipating their Needs, and Fulfilling Special Requests.</span><br></span></li><li><span><span>Exhibits an exceptional
understanding of FIVE's diverse destinations, concepts, menus, events, and
bespoke offerings, enabling ‘FIVE-Star’ Guest Assistance at every touchpoint.</span><br></span></li><li><span><span>Assumes Ownership of Guest
Concerns and Requests, displaying top-notch Responsiveness to Exceeding
Expectations, whilst escalating relevant concerns to the Head of Department.</span><br></span></li><li><span><span>Efficiently Processes Billing and
Payments while adhering to FIVE’s industry-leading Control Procedures.</span><br></span></li><li><span><span>Contributes to a Luxurious Dining
Experience by working Collaboratively with the Food and Beverage Team to
maximise Guest Satisfaction, ensuring next-level Service.</span><br></span></li><li><span><span>Assists in the lavish Table Setup
and helps maintain the Dining Destination’s overall Cleanliness and Atmosphere.</span><br></span></li><li><span><span>Exemplifies the Highest Standards
of Hygiene and Safety, including adhering to proper handling of utensils,
equipment, and best-in-class Cleaning Procedures.</span><br></span></li><li><span><span>Utilises remarkable Sales
Techniques to upsell and promote bespoke Services, lavish Concepts, and
exclusive Special Promotions to Elevate the Guest Experience and foster Revenue
Growth.</span><br></span></li><li><span><span>Plays a Pivotal Role in the
preparation, setup, and breakdown of breath-taking Events, Parties, and
exclusive Extravaganzas.</span><br></span></li><li><span><span>Embodies a Visionary Mindset that
continuously Disrupts and Breaks Boundaries.</span><br></span></li><li><span><span>Attends regular Team Meetings and
ongoing bespoke Training Sessions to improve Product Knowledge and Service
Skills.</span><br></span></li><li><span><span>Becomes an invaluable member of
the FIVE Tribe, fostering a buzzing atmosphere while Celebrating FIVE’s
delicious Culinary Masterpieces, Creative Concoctions and Insta-Famous Tunes.</span><br></span></li><li><span><span>Contributes to the signature
behind-the-scenes 'Vibe at FIVE,' playing a vital role in the success of FIVE’s
award-winning initiatives.</span><br></span><br></li></ul><p><b><u><span>The Team</span></u></b><br></p><br><p><span>‘FIVERs’ are Cultured
yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. </span><span>As a FIVE Tribe Member, you'll Personify the distinct ‘Vibe at FIVE’ and
apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming
Back for More. </span><span>If you Dream of being surrounded by Like-Minded Individuals who
share your Passion for Delivering Unforgettable Moments that last a Lifetime </span><span>– then Look No Further and Unleash your Next-Level Potential.</span><br></p><br><p><b><u><span>Sustainable
Indulgence at FIVE</span></u></b><br></p><br><p><span>FIVE is a leader
in Sustainable Luxury Living and Hospitality, with its UAE-based Destinations
being the first and only Hotels in the UAE to obtain the International
Renewable Energy Certificates (I-REC) for achieving 100% renewable electricity
for 2022. The company's Science-Meets-Styled ‘Sustainable Indulgence’ Ethos has
led to a completely LEED Platinum-certified operational hospitality portfolio.
FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart
Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved
an impressive 84 Points under LEED v4's BD+C and ID+C rating system, making it
one of just five hotels worldwide to receive Platinum Certification. FIVE
illustrates its Commitment to making ‘Sustainability without Compromise on
Luxury Living’ central to its Future Vision, withFIVE LUXE already on track to acquire LEED Platinum
(BD+C). These Achievements highlight FIVE’s Comprehensive and Committed Scope
of Sustainability Strategy permeating Operations, Governance and Community.</span><br></p><br><p><b><u><span>An Equal Opportunity Employer</span></u></b><br></p><br><p><span>The
FIVE Tribe represents over 70 nationalities across its over 1500 ‘FIVERs’. FIVE
is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity
Employer. Accordingly, FIVE does not discriminate based on disability, race,
age, sex, gender, sexual orientation, ethnicity, religion or belief,
nationality, marital status, or any other basis protected under national or
local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large
Organisations, the FIVE Tribe is more than a group of people working together –
it is a Family bonded by common Values and Goals, Celebrating People, Culture
and Diversity. </span><br></p><br><p><b><u><span>About FIVE Hotels and
Resorts</span></u></b><br></p><br><p><span>FIVE Hotels and
Resorts prides itself on being Disruptively Different and Daringly Unique. Our
Growing Portfolio of Lavish Destinations are the epitome of Glamour and
Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE
Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribe
means you are part of a team who Breaks Boundaries and offers Unbeatable
Next-Level Experiences at FIVE’s award-winning Hotels, Dining Concepts, and
360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe,
you will be part of a group of High Achievers who Fearlessly Challenge
Conventions on a Global Stage.</span><br></p><br><p><span>Find out more
here: fivehotelsandresorts.com</span><br></p><br><br> </div>
<ul><li>Safely operate a delivery vehicle while adhering to traffic laws and company policies, ensuring timely and secure deliveries.</li><li>Conduct pre-trip and post-trip vehicle inspections to maintain safety standards and report any vehicle issues promptly.</li><li>Navigate efficiently using GPS and other tools to optimize delivery routes, minimizing delays and maximizing productivity.</li><li>Load and unload goods, ensuring proper handling to prevent damage and maintain product integrity during transport.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent, ensuring a foundational level of education and literacy.</li><li>Valid driver's license with a clean driving record, demonstrating responsibility and safety behind the wheel.</li><li>Previous experience in a delivery or transportation role, showcasing familiarity with delivery processes and customer service.</li><li>Familiarity with local routes and traffic patterns, enabling quicker and more efficient deliveries.</li></ul>
As a Collection Executive, you will play a crucial role in our company's financial operations. Your primary responsibility will be to ensure timely and accurate collection of payments from our clients. You will be working closely with our sales and finance teams to maintain a healthy cash flow and manage outstanding debts. This role requires excellent communication and negotiation skills, as well as a strong understanding of the real estate industry and its payment processes.
<ul><li><p>Collect assigned parcels from the <strong>warehouse</strong> and verify the parcels before leaving for delivery.</p></li><li><p>Safely transport and deliver parcels to customers within the assigned delivery timelines.</p></li><li><p>Ensure all parcels are handled carefully and delivered to the correct customers.</p></li><li><p>Update delivery status accurately through the required delivery application/system.</p></li><li><p>Maintain professional communication and provide good customer service.</p></li><li><p>Follow assigned delivery routes and daily operational instructions.</p></li><li><p>Report any missing, damaged, or undeliverable parcels to the Operations Team immediately.</p></li><li><p>Maintain the assigned vehicle in good condition and report any vehicle-related issues.</p></li><li><p>Follow all UAE traffic laws, company policies, and safety procedures.</p></li><li><p>Achieve daily delivery targets and maintain good attendance and punctuality.</p></li><li><p>Handle cash or other payment collections, where applicable.</p></li><li><p>Coordinate with the warehouse and Operations Team regarding parcel collection and delivery issues.</p></li></ul><br><p><strong>Working Conditions</strong></p><p>The role involves <strong>collecting parcels from the warehouse, loading and transporting parcels, and delivering them to customers</strong> while meeting daily operational and delivery targets.</p><br><p><strong>Desired Candidate Profile</strong></p><p><strong>Requirements</strong></p><ul><li><p>Valid UAE driving licence, where applicable.</p></li><li><p>Good knowledge of UAE roads and locations.</p></li><li><p>Ability to use a smartphone and delivery applications.</p></li><li><p>Good communication and customer-service skills.</p></li><li><p>Ability to work outdoors and meet daily delivery targets.</p></li><li><p>Flexible to work according to operational requirements.</p></li><li><p>Previous delivery experience is preferred.</p></li></ul><br>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br><ul><li><p>Deliver packages and documents to customers in a timely and professional manner.</p></li><li><p>Ensure proper handling and safety of items during transit.</p></li><li><p>Communicate effectively with dispatch and customers.</p></li><li><p>Maintain delivery records and update tracking systems.</p></li><li><p>Follow traffic rules and safety regulations at all times.</p></li></ul><p><strong>Requirements:</strong></p><ul><li><p>Proven experience as a bike courier or in a similar delivery role.</p></li><li><p>Valid UAE ID and bike license.</p></li><li><p>Good physical condition and ability to ride for extended periods.</p></li><li><p>Familiarity with local routes and navigation apps.</p></li><li><p>Strong communication and time management skills.</p></li></ul><p><strong>Benefits:</strong></p><ul><li><p>Competitive salary and performance incentives.</p></li><li><p>Uniform and mobile phone allowance.</p></li><li><p>Supportive team and work environment.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Basic smartphone literacy, including familiarity with GPS and delivery apps, enabling efficient task management.</li><li>Proficiency in English is essential for communication, ensuring smooth interactions with clients and colleagues.</li><li>Minimum 1 year of experience in a fast-paced environment, demonstrating the ability to handle pressure.</li><li>Prior experience in a delivery or customer service role is advantageous, highlighting relevant skills.</li></ul><br><p></p></section>