Collection Specialist Jobs - Dubai UAE

<h2><strong>SMS Data Collection Participant - Arabic (UAE)</strong></h2><h2><strong>Rate: </strong>$2.00 USD per qualified message</h2><p><strong>Location:</strong> Remote: Participants must be based in <strong>United Arab Emirates</strong></p><p><strong>Schedule:</strong> Flexible</p><p><strong>Project type:</strong> Short-term/project-based</p><p><strong>Device requirement(s):</strong> You must use your own mobile phone and <strong>United Arab Emirates phone number</strong></p><h2><strong>The Project</strong></h2><p>Productive Playhouse is seeking Arabic-speaking participants for a mobile messaging data collection project. Participants will submit authentic scam and spam SMS messages received on their personal mobile phones to help improve technology designed to identify fraudulent and unwanted communications.</p><p>This is a flexible, remote opportunity. Participants may submit eligible messages whenever they receive them, provided all submissions meet project requirements..</p><p>Your contributions will support the development of tools designed to make mobile messaging safer for users around the world.</p><h2><strong>Why Participate?</strong></h2><ul><li>Earn $2.00 USD for each qualified message you submit</li><li>Participate remotely on a flexible schedule</li><li>Help improve scam-detection technology by showing how real messages appear in <strong>Arabic</strong>.</li></ul><h2><strong>Duties</strong></h2><ul><li>Submit authentic SMS messages that meet project guidelines</li><li>Identify each message as either Scam or Spam</li><li>Categorize submissions according to the appropriate message type</li><li>Ensure all submissions are complete, accurate, and meet quality standards</li><li>Follow all project instructions and submission requirements</li></ul><p><strong>Please note:</strong> Messages collected from email or other platforms are not eligible. Submissions must be SMS messages received directly on your mobile phone.</p><p>Only submissions that meet requirements will be eligible for payment</p><h2><strong>Project Requirements</strong></h2><p>You may be a good fit if you:</p><ul><li>Are a native or expert-level fluency in <strong>Arabic</strong>, as spoken in <strong>United Arab Emirates</strong></li><li>Currently located in <strong>United Arab Emirates</strong></li><li>Have access to your own mobile device</li><li>You must have access to your own <strong>United Arab Emirates </strong>phone number</li><li>Can follow project guidelines and quality standards</li></ul><h2><strong>Why PPH?</strong></h2><ul><li>Your language skills are the whole point — and this project pays for them</li><li>Apply once, get contacted directly when a spot opens — no chasing</li><li>Work from anywhere, on your own schedule, alongside any other work you do</li><li>Clear task specs, no ongoing oversight, no micromanagement<br>Real project experience with a global data and language services company</li><li>Work that actually improves how AI understands your language</li></ul>

<br><ul><li><p>Oversee collections activities, follow up on overdue accounts, and initiate necessary actions to recover outstanding balances.</p></li><li><p>Leading AR team in analyzing customer accounts, identify delinquencies, and implement strategies to reduce aged receivables.</p></li><li><p>.Following-up for collection with customers, route auditors, and sales team.</p></li><li><p>Ensuring credit and collection policies are followed within the team.</p></li><li><p>Evaluate new customer credit applications and recommend credit limits based on company policy.</p></li><li><p>Prepare regular reports on accounts receivables, and credit control activities, for management review.</p></li><li><p>Monthly collection Targets setting and circulation to sales team along with Collection meetings.</p></li><li><p>Following-up for collection with customers, route auditors, and sales team.</p></li><li><p>Ensuring credit and collection policies are followed within the team.</p></li><li><p>Reconciling complex accounts that have been escalated from AR team.</p></li><li><p>Prepare credit notes based on approved agreements on monthly basis.</p></li><li><p>Any other task to be assigned</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong><u>Education & Experience</u></strong></p><ul><li><p>Graduate in Finance with 2-3 Years Experience in FMCG.</p></li><li><p>Minimum 3–5 years of experience in credit control, receivables, or accounting</p><br></li></ul><p><strong><u>Specific Knowledge</u></strong></p><ul><li><p>Advanced MS Excel capabilities</p></li><li><p>High on initiative and analytical thinking.</p></li><li><p>Good communication and interpersonal skills.</p></li></ul>

Job Description Follow up on upcoming, due, and overdue customer instalments in line with contractual payment plans. Monitor ageing reports and prioritize overdue and high-value accounts. Handle escalated customer cases, payment commitments, disputes, and payment arrangement requests. Ensure all customer communications, payment commitments, and follow-up actions are accurately recorded in the CRM system. Coordinate with Finance on payment confirmations, account allocations, and outstanding balances. Work closely with CRM, Sales, and Legal teams to resolve issues affecting collections and escalate persistent defaults when required. Prepare regular collection reports and monitor individual and team KPIs.<br>Qualifications & Experience Bachelor’s degree in Business Administration, Finance, Accounting, or a related field.5+ years of experience in collections, CRM, accounts receivable, or customer service, preferably within real estate. Strong communication, negotiation, and customer-handling skills. Good knowledge of CRM/ERP systems and Microsoft Excel. Arabic is a must.

We need native Arabic-United Arab Emirates (Gulf) speakers for a speech recording project. Your recordings help train AI speech recognition systems.<br><br>The work is straightforward. Read and record 500 short Arabic sentences using the Appen Mobile app. One session takes 1–2 hours.<br><br>You're paid when you finish, provided at least 90% of your recordings pass our quality review.<br><br>Requirements<br><br> Native Arabic (Gulf) speaker in United Arab Emirates. Please make sure that GULF ARABIC language is listed in your Language Skills list before applying to the project Age 18 or older Smartphone compatible with the Appen Mobile app Ability to follow recording guidelines<br><br>Demographic quotas apply. Task slots depend on region capacity. We'll contact you if slots open later.<br><br>If selected, you'll get an email from Crowd Gen to set up your account and begin the project.<br><br>#crowdgen<br><br>$40 - $40 one-time

Role: AI Data Collector (Remote) Location: Remote (Work from Anywhere) Job Type: Contract Payout: $139 - $140/hour<br>Role Overview:We are hiring for one of our clients, seeking an AI Facial Data Collection Contributor to work on a contract basis. This role involves collecting and processing facial data for AI model training. Candidates must meet eligibility criteria for referrals.<br>Key Responsibilities:• Collect high-quality facial images using provided guidelines and tools.• Ensure data collection complies with privacy and ethical standards.• Maintain clear records of collected data, including timestamps and metadata.• Verify data accuracy and consistency before submission.• Follow secure protocols for data storage and transmission.<br>Required Skills & Qualifications:• Experience with facial data collection or image processing is required.• Familiarity with data privacy regulations and ethical AI practices is necessary.• Ability to work independently with minimal supervision.• Strong attention to detail to ensure high-quality data collection.• Basic technical proficiency with digital devices and software tools.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Technology, Information and Internet industry, contributing to the development of advanced AI models. The client values contributors who can deliver reliable and high-integrity data.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!

About This Opportunity<br><br>We're working with a leading foundational AI lab to find experienced heads of collections who can help train their latest language model on professional document, spreadsheet, and slide deck tasks.<br><br>We're looking for heads of collections with 4+ years working in museums, cultural institutions, arts nonprofits, or humanities scholarship to create, evaluate, and refine AI-generated documents, spreadsheets, and slide decks across core workflows: exhibition catalog essays, cultural funding applications, collection provenance spreadsheets, donor briefing decks, public programming outlines, and artist biographical profiles.<br><br>Compensation: $70/hour<br><br>Commitment: Flexible, 5-20 hours per week (or more if desired)<br><br>Location: Fully remote, work on your own schedule<br><br>Start date: ASAP<br><br>Qualifications<br><br> 4+ years working in a museum, gallery, cultural institution, arts nonprofit, or academic humanities setting producing scholarly or public-facing written material Demonstrated command of art-historical, literary, or cultural research methods and the ability to translate scholarship into clear, board- or public-ready writing Expert-level document, spreadsheet, and slide craftsmanship, with excellent written communication and attention to detail<br><br>About Ethos<br><br>Ethos is a new expert network built by a McKinsey/Soft Bank/Deep Mind team and backed by world-leading investors like General Catalyst. We connect experts with investors and consultancies for paid expert calls, speaking engagements, and advisory opportunities.<br><br>Key Requirements<br><br>4+ years working in a museum, gallery, cultural institution, arts nonprofit, or academic humanities setting producing scholarly or public-facing written material Demonstrated command of art-historical, literary, or cultural research methods and the ability to translate scholarship into clear, board- or public-ready writing Expert-level document, spreadsheet, and slide craftsmanship, with excellent written communication and attention to detail

Description du poste MAISON recherche un·e Business Developer indépendant·e spécialisé·e dans l’art, orienté·e relations avec les collectionneur·se·s, pour accompagner le développement commercial de sa structure. Ce poste sous contrat indépendant est entièrement à distance, avec une grande autonomie dans l’organisation du travail. Les missions quotidiennes incluent l’identification et la prospection de nouveaux collectionneur·se·s et partenaires, la gestion et le suivi des relations existantes, ainsi que la présentation des œuvres et projets curatoriaux. La personne en charge sera responsable de la négociation des ventes, de la rédaction de propositions commerciales et de la coordination avec les équipes internes (direction artistique, communication, logistique).<br>Qualifications Expérience confirmée en développement commercial dans le secteur de l’art, de la culture ou du luxe, avec capacité à générer et fidéliser un portefeuille de collectionneur·se·s. Compétences solides en négociation, vente de pièces et projets artistiques, et gestion de relations client haut de gamme. Excellentes aptitudes en communication écrite et orale avec sens de la diplomatie et de la confidentialité. Bonne connaissance du marché de l’art contemporain, des galeries, foires, maisons de vente et principaux acteurs du secteur. Maîtrise des outils numériques (CRM, visioconférence, messageries professionnelles, suite bureautique) pour gérer une activité à distance. Autonomie, sens entrepreneurial, organisation rigoureuse, capacité à travailler en mode projet et à respecter des objectifs commerciaux. Formation supérieure en commerce, gestion culturelle, histoire de l’art ou domaine équivalent, ou expérience professionnelle significative pouvant en tenir lieu.

PLEASE DO NOT APPLY FOR THIS JOB IF YOU'RE NOT AVAILABLE TO JOIN IMMEDIATELY<br>About the Role GLOMACS is looking for a detail-oriented and proactive Credit Control & Collections Specialist to manage post-course invoicing, customer statements, and collections follow-up. This role is central to maintaining healthy cash flow, strong client relationships, and accurate financial records across our training operations. Key Responsibilities Issue final invoices, certificates, and attendance reports to unpaid customers promptly after each course week, ensuring accuracy and correct billing contacts. Prepare and send consolidated weekly customer statements, tracking cumulative outstanding balances. Request and log acknowledgment of statements, following up by phone when needed. Conduct routine follow-ups on invoices. Support resolution of unallocated payments by liaising with clients and the finance team. Perform daily and weekly self-audits of invoicing, statements, acknowledgments, and escalations; prepare a weekly collections summary for management. Handle client disputes professionally, propose payment plans, and maintain a service-oriented approach to preserve relationships. What We're Looking For Proven experience in credit control, collections, or accounts receivable. Strong organizational skills with high attention to detail. Confident communicator, comfortable with client-facing follow-up calls and difficult conversations. Experience with Odoo or similar ERP/accounting systems is a plus. Ability to work independently, manage multiple priorities, and meet strict deadlines. A proactive, problem-solving mindset with a focus on resolving root causes, not just chasing payments.

<p>A Dubai-based delivery operation is hiring a Delivery Driver to ensure orders, packages, and company items reach customers safely and on schedule. The role requires good knowledge of UAE roads, responsible driving, and the ability to manage multiple deliveries during the day.</p> <p>Key Responsibilities<br /> Collect packages, orders, or documents from designated locations.<br /> Deliver items to customers according to assigned routes and schedules.<br /> Verify delivery details before handing over orders.<br /> Obtain signatures, confirmations, or delivery acknowledgements when required.<br /> Use navigation applications to identify efficient routes.<br /> Maintain regular communication with the dispatch or operations team.<br /> Handle delivered items carefully and ensure they remain secure during transportation.<br /> Maintain accurate delivery records and update order status.<br /> Collect cash or payment receipts when applicable.<br /> Report delivery delays, address issues, vehicle problems, or customer concerns promptly.<br /> Keep the assigned vehicle clean and in suitable working condition.<br /> Follow UAE traffic regulations and company safety procedures.<br /> Requirements<br /> Valid UAE driving license suitable for the assigned vehicle.<br /> Previous delivery or driving experience is preferred.<br /> Good knowledge of Dubai roads and major areas.<br /> Comfortable using GPS and mobile navigation applications.<br /> Good communication and customer-handling skills.<br /> Responsible, punctual, and able to manage time effectively.<br /> Physically fit to handle packages and loading/unloading duties.<br /> Ability to work independently and complete multiple deliveries.<br /> Basic knowledge of vehicle safety and routine checks.<br /> UAE delivery experience will be an advantage.</p> <p>Interested candidates may submit their updated CV to WhatsApp: +971 52 958 5969</p>

<p>A Dubai-based delivery operation is hiring a Delivery Driver to ensure orders, packages, and company items reach customers safely and on schedule. The role requires good knowledge of UAE roads, responsible driving, and the ability to manage multiple deliveries during the day.</p> <p>Key Responsibilities<br /> Collect packages, orders, or documents from designated locations.<br /> Deliver items to customers according to assigned routes and schedules.<br /> Verify delivery details before handing over orders.<br /> Obtain signatures, confirmations, or delivery acknowledgements when required.<br /> Use navigation applications to identify efficient routes.<br /> Maintain regular communication with the dispatch or operations team.<br /> Handle delivered items carefully and ensure they remain secure during transportation.<br /> Maintain accurate delivery records and update order status.<br /> Collect cash or payment receipts when applicable.<br /> Report delivery delays, address issues, vehicle problems, or customer concerns promptly.<br /> Keep the assigned vehicle clean and in suitable working condition.<br /> Follow UAE traffic regulations and company safety procedures.<br /> Requirements<br /> Valid UAE driving license suitable for the assigned vehicle.<br /> Previous delivery or driving experience is preferred.<br /> Good knowledge of Dubai roads and major areas.<br /> Comfortable using GPS and mobile navigation applications.<br /> Good communication and customer-handling skills.<br /> Responsible, punctual, and able to manage time effectively.<br /> Physically fit to handle packages and loading/unloading duties.<br /> Ability to work independently and complete multiple deliveries.<br /> Basic knowledge of vehicle safety and routine checks.<br /> UAE delivery experience will be an advantage.</p> <p>Interested candidates may submit their updated CV to WhatsApp: +971 52 958 5969</p>

<ul><li><p>Collect assigned parcels from the <strong>warehouse</strong> and verify the parcels before leaving for delivery.</p></li><li><p>Safely transport and deliver parcels to customers within the assigned delivery timelines.</p></li><li><p>Ensure all parcels are handled carefully and delivered to the correct customers.</p></li><li><p>Update delivery status accurately through the required delivery application/system.</p></li><li><p>Maintain professional communication and provide good customer service.</p></li><li><p>Follow assigned delivery routes and daily operational instructions.</p></li><li><p>Report any missing, damaged, or undeliverable parcels to the Operations Team immediately.</p></li><li><p>Maintain the assigned vehicle in good condition and report any vehicle-related issues.</p></li><li><p>Follow all UAE traffic laws, company policies, and safety procedures.</p></li><li><p>Achieve daily delivery targets and maintain good attendance and punctuality.</p></li><li><p>Handle cash or other payment collections, where applicable.</p></li><li><p>Coordinate with the warehouse and Operations Team regarding parcel collection and delivery issues.</p></li></ul><br><p><strong>Working Conditions</strong></p><p>The role involves <strong>collecting parcels from the warehouse, loading and transporting parcels, and delivering them to customers</strong> while meeting daily operational and delivery targets.</p><br><p><strong>Desired Candidate Profile</strong></p><p><strong>Requirements</strong></p><ul><li><p>Valid UAE driving licence, where applicable.</p></li><li><p>Good knowledge of UAE roads and locations.</p></li><li><p>Ability to use a smartphone and delivery applications.</p></li><li><p>Good communication and customer-service skills.</p></li><li><p>Ability to work outdoors and meet daily delivery targets.</p></li><li><p>Flexible to work according to operational requirements.</p></li><li><p>Previous delivery experience is preferred.</p></li></ul><br>

Role Description A Transport Driver / Delivery Driver is responsible for safely transporting and delivering goods, products, materials, equipment, documents, and other items to customers, branches, warehouses, project sites, and designated locations. The role ensures timely and accurate deliveries while maintaining vehicle safety, proper handling of goods, delivery documentation, customer service, and compliance with applicable traffic and transportation regulations. Key Responsibilities Safely operate company vehicles to transport and deliver goods, products, materials, equipment, and other assigned items. Collect goods from warehouses, suppliers, distribution centers, branches, customers, or designated pickup locations. Deliver orders accurately and on time according to assigned delivery schedules and routes. Plan and follow efficient delivery routes while considering traffic conditions, road restrictions, weather, and delivery priorities. Use GPS, navigation applications, route-planning systems, and delivery-management tools effectively. Conduct pre-trip and post-trip vehicle inspections to ensure vehicles are safe, roadworthy, clean, and properly maintained. Check tires, brakes, lights, fluids, fuel, safety equipment, loading areas, and other essential vehicle components. Report vehicle defects, maintenance issues, accidents, breakdowns, or safety concerns promptly. Coordinate vehicle servicing, inspections, repairs, registration, insurance, and routine maintenance where required. Load, unload, secure, and transport goods safely in accordance with company procedures and product-handling requirements. Verify quantities, product descriptions, packaging, delivery addresses, and order details before departure. Check delivery notes, invoices, packing lists, purchase orders, manifests, and other transportation documents. Obtain customer signatures, delivery confirmations, proof of delivery (POD), electronic confirmations, or other required documentation. Handle goods carefully to prevent damage, loss, contamination, or incorrect delivery. Report damaged, missing, incorrect, or rejected goods and coordinate corrective action with the relevant department. Maintain accurate records of deliveries, collections, mileage, fuel consumption, vehicle usage, expenses, and completed routes. Communicate with customers regarding estimated arrival times, delivery instructions, delays, and special requirements. Provide professional, courteous, and customer-focused service during deliveries and collections. Coordinate with dispatchers, warehouse teams, logistics coordinators, procurement teams, customer-service teams, and management. Follow assigned delivery schedules and prioritize urgent, time-sensitive, or high-priority deliveries appropriately. Assist with loading and unloading activities while following safe lifting and manual-handling procedures. Ensure goods are properly secured during transportation to prevent movement, damage, or loss. Maintain cleanliness, organization, and professional presentation of the assigned vehicle. Follow all applicable UAE traffic laws, transportation regulations, road-safety requirements, and company driving policies. Practice defensive driving and maintain safe driving behavior at all times. Maintain appropriate vehicle speed, following distance, parking practices, and driving discipline. Ensure all required driving licenses, permits, vehicle documents, insurance documents, and certifications remain valid. Follow company procedures for fuel usage, tolls, parking, vehicle security, and transportation expenses. Safeguard company vehicles, cargo, documents, equipment, and customer property during transportation. Maintain confidentiality of customer information, delivery details, company information, shipment contents, and commercial documents. Report accidents, traffic violations, security incidents, theft, lost items, or other transportation-related incidents according to company procedures. Assist with return deliveries, rejected shipments, product exchanges, reverse logistics, and collection activities where required. Monitor delivery performance, route efficiency, fuel consumption, and vehicle utilization. Support inventory and logistics teams by confirming delivered quantities and reporting discrepancies. Maintain accurate delivery schedules, route records, trip sheets, and transportation documentation. Adapt to changing delivery schedules, urgent requests, traffic conditions, route changes, and operational requirements. Work flexible hours, including early mornings, evenings, weekends, public holidays, or overtime where required. Identify opportunities to improve delivery punctuality, route efficiency, vehicle utilization, customer service, fuel efficiency, cargo safety, and transportation performance. Contribute to continuous improvement of delivery accuracy, transportation safety, operational efficiency, customer satisfaction, vehicle reliability, and overall logistics performance. Qualifications Valid UAE driving license appropriate for the assigned vehicle category is required. Previous experience as a Transport Driver, Delivery Driver, Logistics Driver, Commercial Driver, Van Driver, or similar position is preferred. Experience in logistics, transportation, distribution, courier, warehouse, retail, FMCG, construction, or delivery operations is advantageous. Good knowledge of UAE roads, highways, industrial areas, commercial districts, residential areas, warehouses, and major delivery destinations. Strong understanding of UAE traffic laws, road-safety requirements, and defensive-driving practices. Excellent driving skills with a strong focus on safety, punctuality, vehicle care, and responsible driving. Good knowledge of GPS, navigation applications, route-planning systems, and delivery-management platforms. Strong organizational, time-management, route-planning, and coordination skills. Good communication and customer-service skills. Ability to communicate professionally with customers, warehouse personnel, dispatchers, logistics teams, suppliers, and internal departments. Strong attention to detail when checking orders, quantities, addresses, delivery documents, and proof of delivery. Ability to safely load, unload, secure, and handle different types of goods and materials. Good understanding of basic vehicle inspection, maintenance, cleanliness, and safety procedures. Ability to maintain accurate records of deliveries, mileage, fuel, expenses, and vehicle activities. Professional, reliable, punctual, responsible, physically capable, and customer-focused. Ability to work independently and manage multiple deliveries and collection assignments. Ability to remain calm and professional when handling traffic congestion, delays, customer issues, route changes, or unexpected situations. Knowledge of temperature-controlled transportation, food handling, fragile goods, hazardous materials, or specialized cargo requirements is advantageous where applicable. Experience using electronic proof-of-delivery systems, handheld scanners, mobile delivery applications, or logistics software is advantageous. Basic English communication skills are preferred; knowledge of additional languages is advantageous depending on customer and operational requirements. Ability to work flexible schedules, including weekends, public holidays, early mornings, evenings, and overtime when required. Relevant professional driving, defensive-driving, transport, or safety certifications are advantageous. Ability to work effectively with warehouse teams, logistics coordinators, dispatchers, procurement teams, customers, suppliers, and management. Professional, trustworthy, disciplined, safety-conscious, punctual, adaptable, and service-oriented. Strong commitment to road safety, timely delivery, cargo security, vehicle maintenance, delivery accuracy, customer satisfaction, regulatory compliance, and continuous improvement.

Who We Are<br><br>At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.<br><br>Our Global Reach<br><br>JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, Joy Logistics and Joy Express, as we continue scaling JD.com’s international logistics footprint.<br><br>Learn more about who we are and what we do: https://www.jingdonglogistics.com/<br><br>What We Offer<br><br>Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.<br><br>About The Team<br><br>You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.<br><br>Process Optimization and Standard Implementation - Analyze the operation processes of each delivery segment (Collection, In Transit, Handover, Successful Delivery), formulate standardized operational norms and promote their implementation, optimize route planning and resource scheduling, enhance delivery efficiency and punctuality rate, and reduce operational costs. Fleet Management and Resource Coordination - Coordinate Carriers and self-operated fleet resources, formulate dispatch plans, monitor fleet usage, optimize personnel and vehicle configuration; engage in resource Bidding, introduction, and replacement, ensure fleet reserve during peak seasons, and improve resource utilization rate and cost-effectiveness. Indicator Monitoring and Exception Handling - Real-time monitor delivery timeliness, on-time delivery rate, damage rate, etc., to establish a risk warning mechanism; promptly handle order anomalies, customer complaints, and emergency situations, formulate emergency plans to ensure delivery quality and customer satisfaction. Carrier Management & Training - Establish a carrier evaluation system, conduct regular inspections and assessments of operational quality, promote rectification and improvement; organize business training, convey operational norms and safety standards, enhance the service capability and compliance of carriers. Data-Driven & Cross-Department Collaboration - Analyze delivery data, identify efficiency and cost improvement points, output analysis reports and promote process improvements; collaborate with business, technology, customer service and departments, to collaboratively solve operational issues, ensuring the successful implementation of projects and the achievement of business objectives.<br><br>Qualifications & Skills<br><br>Experience: 3–5+ years of experience in logistics operations, last-mile delivery, or supply chain management (E-commerce or Express delivery experience is highly preferred). Skills: Strong understanding of logistics KPI tracking, route optimization tools, and carrier management frameworks. Capabilities: Proven ability to manage large-scale vendor networks and handle high-pressure peak seasons. Attributes: Excellent problem-solving abilities, data analytical skills, and a strong track record of cross-functional team leadership.<br><br>At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.<br><br>Ready to apply?<br><br>Take the next step in your career, apply now and explore the opportunities we have to offer.

<p>We are looking for a Team Leader – Last Mile Delivery & Fulfilment to lead day-to-day delivery operations and ensure customer orders are delivered accurately, on time, and efficiently. The role will be responsible for route planning, driver supervision, operational performance, customer service, and coordination with warehouse and fulfilment teams</p><br><ul><li><p>Lead daily last-mile delivery and fulfilment operations to achieve on-time and cost-efficient deliveries.</p></li><li><p>Plan and assign delivery routes, zones, and driver schedules to maximize operational efficiency.</p></li><li><p>Monitor dispatch, out-for-delivery, and completed orders in real time.</p></li><li><p>Coordinate with warehouse and fulfilment teams to ensure order readiness and SLA compliance.</p></li><li><p>Monitor key delivery KPIs, including On-Time Delivery, First Attempt Delivery Success Rate, SLA performance, delivery productivity, reschedules, and cancellations.</p></li><li><p>Ensure vehicles, equipment, and operational technology such as TMS/OMS are available and functioning effectively.</p></li><li><p>Supervise, coach, and manage the performance of delivery drivers and fulfilment staff.</p></li><li><p>Prepare daily and weekly operational reports covering deliveries, incidents, productivity, and KPIs.</p></li><li><p>Resolve escalated customer delivery complaints and queries promptly and professionally.</p></li><li><p>Ensure compliance with road traffic regulations, health and safety requirements, company policies, and data privacy standards.</p></li><li><p>Identify operational issues and implement improvements to increase productivity, service quality, and customer satisfaction.</p></li><li><p>Work closely with internal departments including Finance, Logistics, Sales, IT, and other relevant functions.</p></li><li><p>Coordinate with customers and external technology, software, and hardware vendors when required.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree / Graduate qualification.</p></li><li><p>Relevant experience- 2 to 4 years in <strong>last-mile delivery, logistics, fulfilment, courier operations, or a similar field</strong> is preferred.</p></li><li><p>Experience supervising delivery teams or drivers will be an advantage.</p></li><li><p>Must have UAE valid Driving License</p></li></ul>

<ul><li><p>Deliver food orders safely and on time</p></li><li><p>Handle food orders carefully</p></li><li><p>Follow assigned delivery routes</p></li><li><p>Maintain good communication with customers</p></li><li><p>Coordinate with the restaurant team regarding deliveries</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>A valid UAE driving license is mandatory</p></li><li><p>Food delivery experience preferred</p></li><li><p>Good knowledge of UAE roads and locations</p></li><li><p>Good communication skills</p></li><li><p>Responsible and hardworking</p></li><li><p>Immediate joiners preferredlicense</p></li></ul><p><br></p><p><strong>Benefits</strong></p><br><p>Free Food+Free Accommodation + Visa Provided + Competitive Salary</p>

<p>Location: Dubai, United Arab Emirates Company: Finkraft.ai Employment Type: Full-time, subject to UAE/DIFC work authorization Priority: Immediate joiners preferred About the Role Finkraft.ai is looking for a Delivery Manager who can take ownership of customer/project delivery and ensure that commitments are completed on time and to the expected standard. The role requires strong coordination between customers, internal teams, and business stakeholders. What You'll Do Manage delivery • Own project and delivery timelines • Define tasks, owners, dependencies, and deadlines • Track project progress against commitments • Identify delays and risks early Coordinate teams • Work with internal teams to ensure timely delivery • Conduct regular project reviews • Resolve dependencies and bottlenecks • Escalate critical issues when required Manage customers • Maintain regular communication with customers • Understand delivery expectations • Manage escalations and concerns • Ensure customer commitments are tracked and fulfilled Improve delivery processes • Create and maintain delivery SOPs • Track delivery KPIs • Conduct post-delivery reviews • Identify recurring issues and improve processes</p><p>What We're Looking For We're interested in candidates who have personally managed projects, customers, delivery teams, or operational programs. Experience in SaaS, technology, fintech, consulting, or B2B environments is preferred. Requirements • Proven delivery/project management experience • Strong stakeholder-management skills • Experience managing multiple projects or customers • Strong organizational and follow-up skills • Comfortable working with dashboards and project-management tools • Strong problem-solving ability • Ability to work under deadlines What We Don't Want • Candidates who have only performed administrative project tracking • Candidates who avoid customer ownership • Candidates who cannot manage multiple priorities • Candidates who require continuous supervision Compensation & Growth This role reports into the Business/Operations function and has a clear growth path toward larger delivery and customer-operations responsibilities. Compensation will be discussed based on experience and fit.</p>

<p><strong>Job Purpose</strong></p><p>The incumbent would be responsible for fulfilling the transportation needs of the company and in charge of delivery of the shipments. He/she shall also be required to pick up and drop off employees using company vehicles.</p><p><strong>Key Responsibilities</strong></p><ul><li><p>Deliver shipments on time</p></li><li><p>Drive company vehicles to pick up or drop off employees</p></li><li><p>Ensure that all deliveries have been signed and delivered to the correct recipient</p></li><li><p>Keep vehicles clean and serviced</p></li><li><p>Perform regular maintenance on vehicles</p></li><li><p>Assist with loading and unloading operations</p></li><li><p>Collect and deliver mail, packages and equipment; and maintain records of all deliveries and distributions.</p></li><li><p>Assist with inventory management whenever required</p></li><li><p>Should be prepared to work outside office hours and on weekends</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Reporting Relationships</p><p><strong>Requirements</strong></p><p>Qualifications</p><ol><li><p>2-3 years’ experience in a similar position</p></li><li><p>Higher Secondary School Certificate</p></li></ol><p>Skills and Competencies</p><ol><li><p>UAE driver’s license manual with at least 3 years of experience</p></li><li><p>Conversant with the road network and traffic regulations of UAE</p></li><li><p>Preferable to have skills in minor vehicle repairs</p></li></ol><p><strong>Languages</strong></p><p>Required: English</p><p>Preferred: Arabic/ Malayalam/ Tamil/ Hindi</p>

<p>Roles & Responsibilities</p><ul><li><p>Safely deliver <strong>luxury and high-value goods</strong> to assigned customer locations across Dubai.</p></li><li><p>Drive the company-provided <strong>automatic car</strong> in accordance with UAE traffic rules and company procedures.</p></li><li><p>Ensure products are handled, loaded, transported, and delivered carefully to avoid any damage.</p></li><li><p>Follow assigned delivery routes and schedules and complete deliveries within the required timelines.</p></li><li><p>Verify delivery details, customer information, and locations before dispatch.</p></li><li><p>Obtain <strong>proof of delivery</strong>, signatures, or other required confirmation from customers.</p></li><li><p>Maintain professional and courteous communication with customers during deliveries.</p></li><li><p>Use GPS/navigation applications efficiently and have good knowledge of Dubai roads.</p></li><li><p>Conduct basic vehicle checks before starting duty and immediately report any vehicle issues, fines, accidents, or damages.</p></li><li><p>Maintain cleanliness and proper care of the assigned vehicle.</p></li><li><p>Coordinate with the operations/team supervisor regarding delivery status, delays, or customer-related issues.</p></li><li><p>Follow all safety, security, and confidentiality procedures while transporting luxury goods.</p></li><li><p>Be flexible to work <strong>11 hours + 1-hour break</strong> and support operational requirements as assigned.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Valid UAE driving license, <strong>minimum 1 year old</strong></p></li><li><p><strong>Own visa only</strong></p></li><li><p>Valid Emirates ID</p></li><li><p><strong>NOC from sponsor mandatory</strong></p></li><li><p>Candidates must currently be inside UAE</p></li><li><p>Immediate availability preferred</p></li><li><p>Good knowledge of Dubai roads and navigation</p></li><li><p>Presentable and professional attitude</p></li><li><p>Careful handling of luxury/high-value goods</p></li><li><p>Basic English communication skills</p></li></ol>

Job Purpose<br><br>At Emirates IT, we are dedicated to staying ahead of the curve by embracing the latest technologies and strategies to streamline integration processes and enhance infrastructure efficiency. As a valued member of our team, you will play a pivotal role in managing and optimizing our integration landscape, ensuring smooth data flow and system interoperability across our enterprise platforms. If you are passionate about creating seamless integration solutions and driving technological excellence, we invite you to apply and to contribute to the success of Emirates Group.<br><br>Join our Agile Delivery team on a mission to create technology solutions that enhance customer experience and drive revenue growth. We focus on leveraging agile methodologies to deliver innovative and secure technology quickly and efficiently. If you are passionate about delivering value, embracing agility, and leading projects in a dynamic environment, we invite you to apply and become a key player in our journey to drive success at the Emirates Group.<br><br>The Agile Delivery Manager is responsible for planning, leading, organising and motivating scrum teams, either within a Release Train or outside, to achieve a high level of performance and quality in the delivery of outputs that provide exceptional value to end users and customers. The Agile Delivery Manager may be responsible for managing several concurrent high visibility initiatives using agile/hybrid methods, in a fast paced environment that may involve multiple business units.<br><br>In This Role You Will<br><br>Facilitate key ceremonies such as PI planning and Review, and play a consultative role to help put in place the appropriate people, process, and tools supporting the Agile framework and coaching members of the team as needed to optimize the efficiency of the Release Train team. Act as a Champion in blending traditional project management principles and practices with an Agile development approach in the right proportions to fit initiatives of all sizes with the appropriate level of planning and provide the right balance of agility and predictability based on PMI-ACP principles. Build a trusting and safe environment where problems can be raised without fear of blame or retribution, with an emphasis on healing and problem-solving. Protect and provide all support to the team/s using a servant leadership style whenever possible and lead by example. Facilitate getting the work done practicing servant leadership and encourage discussion, decision making and conflict resolution. Lead the Integrated Programme Planning (Lean Start Up). Working with portfolio teams and supporting the Technical Product Manager, drive and facilitate decomposition of Epic Roadmaps into Integrated Program backlog/plans (Features), ready for hand off into team level backlogs. Drive Quality and ensure the Definition of Done (DOD) is being followed; ensures each team member is fully engaged in the stories and making a meaningful contribution. Encourage a sustainable pace adhering to the agreed quality management plan with the team. Maintain an agile project management tool (e.g. Scrum Desk, JIRA, etc.). Assist in team development through holding teams accountable for their commitments, removing roadblocks to their work; leveraging cross functional team skills to improve product backlog throughput; and mentoring and developing team members. Attend regular stand-ups and scrum of scrums, in order to understand the team's progress and issues, and to flag up to the team, where necessary, any important external issues of which they need to be aware. Supports the Technical Product Manager in managing business expectations and transparency in both product backlog and schedule for all initiatives. Supports IT Service Manager on service management, service performance and continuous improvements. Define and manage a well-defined process and champion ongoing process improvement initiatives to implement best practices for Agile Delivery Management. Implement an agile governance with key ceremonies, drives continuous improvement with constant assessments of velocity (team story point throughput), defect percentage improvements etc. and also ensures that required governance and ceremonies are in place to give visibility and transparency to business stakeholders. Assist with the cost estimation / sizing exercise for both near term and future initiatives and assists with preparing total cost of ownership with the product team, maintains the actuals within the allocated budget and also ensure that forecasting for all the demands are accurately done for the FY. Together with the Product team, supports the RFx phases in the procurement process and the scheduling of such activities in relation to the product lifecycle.<br><br>Qualification<br><br>To be considered for the role, you must meet the below requirements:<br><br>Degree in Computer Science or equivalent Proven leadership and project delivery experience in a matrix organisation with global teams for a large organisation. Experience in agile delivery within the context of a large technology change programmes.<br><br>Knowledge/skills<br><br>Certified SAFe and PMI ACP (additional certifications such as PMI, Prince 2, CSM desirable) with 5+ Years of practical application of the Scrum Management discipline. Well-versed in the use of tools of software delivery e.g. Service Now ITBM, MS OFFICE suite, JIRA, Confluence etc. Good architectural knowledge of large scale systems. Ability to effectively communicate specialist information in an understandable format to all stakeholders. Excellent communication skills, focusing on core scrum values of openness, honesty and respect. Hands-on leader with strong people skills.<br><br>Leadership Role: Yes<br><br>Salary & benefits<br><br>Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance and more. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers

???????? WE’RE HIRING: SERVICE DELIVERY MANAGER ???????????? Dubai, United Arab Emirates ???????????? IT Service Delivery | Operations | Customer Experience???? Management Opportunity | Service Excellence | Career Growth✨ LEAD SERVICE EXCELLENCE. DRIVE PERFORMANCE. DELIVER RESULTS IN DUBAI! We’re looking for an experienced Service Delivery Manager to oversee service operations, strengthen client relationships, and ensure consistent delivery against agreed performance standards. If you have strong leadership, stakeholder-management, and operational skills, this could be your next career opportunity! ???????????? ROLE RESPONSIBILITIES???? Manage end-to-end service delivery and ensure services consistently meet agreed objectives and SLAs.???? Monitor KPIs, SLAs, service quality, availability, response times, and customer satisfaction.???? Build strong relationships with clients, business stakeholders, vendors, and internal teams.???? Oversee incident, problem, request, and escalation management to ensure timely resolution.???? Coordinate change and service-improvement initiatives while minimizing operational disruption.???? Prepare service reports, performance dashboards, reviews, and management updates.???? Identify service risks, recurring issues, and operational gaps, then implement corrective actions.⚙️ Drive continuous improvement across processes, systems, workflows, and service performance.???? Lead, coach, and develop service delivery and operations teams.???? Work closely with technical, project, security, infrastructure, and business teams to deliver reliable services.???? QUALIFICATIONS???? Bachelor’s degree in IT, Computer Science, Business Administration, or a related field preferred.???? 5+ years of experience in service delivery, IT operations, customer success, or technology management.????️ Strong understanding of ITSM, SLA management, incident/problem/change management, and service governance.???? Knowledge of ITIL frameworks and service-management best practices.???? Experience with ITSM platforms such as Service Now, Jira Service Management, or similar tools.???? Strong analytical, reporting, problem-solving, and decision-making abilities.???? Excellent communication, stakeholder-management, negotiation, and leadership skills.???????? UAE/GCC experience is an advantage.???? ITIL, PMP, PRINCE2, or relevant professional certifications are an advantage.???? WHY JOIN US????? Take a key leadership role in service operations within Dubai’s dynamic business environment.???? Drive measurable improvements in service quality, efficiency, and customer satisfaction.???? Work with modern technology, service-management platforms, and cross-functional teams.???? Collaborate with clients and professionals in a diverse international environment.???? Build strong leadership experience with opportunities for long-term career progression.???? READY TO LEAD SERVICE DELIVERY TO THE NEXT LEVEL????? APPLY NOW! Bring your leadership, operational expertise, and passion for service excellence to an exciting Service Delivery Manager opportunity in Dubai, UAE! ????????????#Hiring #Service Delivery Manager #Service Delivery #ITService Management #ITJobs #Dubai Jobs #UAEJobs #ITIL #Operations Manager #Technology Jobs #Dubai Careers #Now Hiring