Computer Technician Jobs in UAE

<ul><li><p>Maintain a daily handover communication with colleagues or partners to ensure necessary customer shopping experience issues are monitored and resolved</p></li><li><p>Minimum 3 years of retail experience of any retail establishment</p></li><li><p>Help set up a consumer’s new client products and offer personalization.<br>&nbsp;Support customer training session and to help customer expands their passion and potential.</p></li><li><p>To take ownership to address any consumer complaints personally with high professionalism.</p></li><li><p>Ensure proper handover if required and always partner with your supervisor to provide appropriate solution.</p></li><li><p>Strong communication skills to converse freely and comfortably with small groups as with individual consumers.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Human-Computer Interaction, Psychology, Business, Design, or a related field.</li><li>Minimum of 5 years of progressive experience in customer experience, user research, or service design.</li><li>Proven ability to conduct qualitative and quantitative user research and synthesize findings into strategic recommendations.</li><li>Proficiency in UX/UI design principles, journey mapping tools, and prototyping software.</li></ul>

<ul><li>Lead the systematic testing and verification of plant systems and equipment to ensure operational readiness and compliance with design specifications.</li><li>Develop and execute detailed commissioning plans, procedures, and checklists tailored to project requirements and safety standards.</li><li>Troubleshoot and resolve technical issues identified during pre-commissioning and commissioning phases, documenting all findings and corrective actions.</li><li>Collaborate with multidisciplinary teams, including project managers, engineers, and contractors, to ensure seamless integration and handover of systems.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>B-tech/ BE in Instrumentation / Electrical (10-15 Years)</p></li><li><p>Experience in Control system DCS, ESD, F&G, PLC, Solar power, MPFM, Metering skid,</p></li></ul><p>PRS, Pumps, HVAC, Power skid Commissioning Working with EPC Contractors as part of Pre-Commissioning / Commissioning team for Pipeline projects. Preparation of P&ID/ Control Narrative/ Logic diagrams.</p><ul><li><p>Implementation of the Control system modification works for existing DCS / ESD / F&G systems / SCADA Flow computer / Wellhead control / etc. at site along with respective system Vendors</p></li></ul>

<p>About the role You'll be working in a fast-paced workshop environment, interacting with customers and colleagues at all levels. If you're motivated, customer-oriented, and have a passion for the automotive industry, this is an excellent opportunity to showcase your skills and grow your career.</p><p>Responsibilities: - Welcome and assist visitors in a friendly and professional manner. - Answer and direct phone calls and email inquiries. - Schedule appointments and manage meeting room bookings. - Receive and distribute mail, packages, and deliveries. - Maintain visitor logs and office records. - Support administrative and clerical activities. - Ensure the reception area remains organized and presentable. - Provide information and assistance to employees, clients, and guests. Skills Required: - Strong communication and interpersonal skills. - Customer service orientation. - Organization and multitasking abilities. - Attention to detail and professionalism. - Basic computer skills, including Microsoft Office applications. - Ability to work effectively in a fast-paced environment. Candidates must be willling to attend face to face interview</p>

<p>Respond to customer inquiries through WhatsApp, phone, email, and social media Follow up with potential customers and convert inquiries into sales Explain website design packages and UK/US company registration services clearly Handle customer objections and guide clients toward the next step or payment Support social media marketing and promotional activities Coordinate customer requirements with the internal team Maintain accurate customer, follow-up, and sales records Build professional and long-term customer relationships</p><p><strong>Desired Candidate Profile</strong></p><p>Experience in customer service, sales, or marketing Strong English communication skills Confident in speaking with customers and handling follow-ups Good knowledge of social media platforms Basic computer and Microsoft Office skills Must have a laptop, reliable internet connection, and a quiet work-from-home setup Self-motivated, responsible, and target-oriented Own visa or spouse visa preferred UAE experience will be an added advantage Qualified Sri Lankan candidates currently based in the UAE are especially encouraged to apply Available for full-time remote work</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>The legendary <strong>Queen Elizabeth 2 (QE2)</strong> is an iconic ocean liner reborn as a floating hotel and lifestyle destination. Celebrating its rich British maritime heritage, the QE2 delivers elevated hospitality, immersive storytelling, features 447 distinctive rooms and exceptional dining experiences to a global audience.</p><br><br>Job Description<br><br><ul><li>Implement and support ACCOR best practices.</li><li>Contribute to ACCOR Technology Services knowledgebase.</li><li>Provide technical support and troubleshooting for PCs, servers, networks, software, and IT systems to ensure smooth daily operations.</li><li>Install, configure, maintain, and optimize Windows servers, workstations, databases, and peripheral equipment.</li><li>Support onboarding processes by setting up user accounts, system access, and IT equipment for new employees.</li><li>Collaborate with internal departments to maintain IT security, system performance, and emergency/crisis management readiness.</li></ul><br>Qualifications<br><br><ul><li>2-3 years of proven IT experience in the hospitality industry</li><li>Sound Computer knowledge in Opera System, MICROS and MS office applications etc.</li><li>Displays initiative</li><li>Customer/people-oriented</li><li>High attention to detail and ability to complete projects.</li></ul> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Contact potential and existing customers via phone and social media.</p></li><li><p>Respond to customer inquiries in a professional and timely manner.</p></li><li><p>Present and explain the company's services effectively.</p></li><li><p>Build and maintain strong relationships with customers.</p></li><li><p>Negotiate with clients and close sales.</p></li><li><p>Follow up with leads and convert them into customers.</p></li><li><p>Update customer information and maintain accurate records.</p></li><li><p>Achieve monthly sales targets and KPIs.</p></li><li><p>Coordinate with the operations team to ensure excellent customer service.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Excellent phone communication skills.</p></li><li><p>Strong sales, persuasion, and negotiation abilities.</p></li><li><p>Confident in presenting services and handling objections.</p></li><li><p>Customer-focused with a professional attitude.</p></li><li><p>Strong interpersonal and relationship-building skills.</p></li><li><p>Ability to work under pressure and meet sales targets.</p></li><li><p>Good organizational and time management skills.</p></li><li><p>Basic computer skills (Microsoft Office, CRM systems, and social media).</p></li><li><p>Team player with a positive attitude.</p></li><li><p>Previous experience in sales or customer service is preferred but not required.</p></li><li><p>Fluency in <strong>English</strong> is required; <strong>Hindi/ Urdu</strong> is an advantage.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Inventory Receiving: Inspect incoming shipments and verify quantities against invoices.</p></li><li><p>Stock Management: Organize the warehouse, monitor expiration dates, and maintain real-time inventory accuracy.</p></li><li><p>Order Fulfillment: Handle Picking, Packing, and Labeling, and generate shipping airway bills.</p></li><li><p>System Operations: Log transactions accurately on Odoo/Shopify platforms.</p></li><li><p>Reporting: Conduct monthly inventory counts and reconcile discrepancies.</p></li><li><p>Logistics Coordination: Prepare delivery notes, coordinate with delivery partners, and manage returns (reverse logistics).</p></li><li><p>Compliance: Adhere strictly to safety, hygiene, and quality control standards.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><br><ul><li><p>Experience: Proven experience in E-commerce fulfillment. Proficiency in Excel is preferred </p></li><li><p>Language: Intermediate level of English.</p></li><li><p>Education: High School Diploma or higher.</p></li><li><p>Preferred: Valid UAE driving license or ability to operate a motorcycle.</p></li></ul></li><li><p>0-2 years of experience in a warehouse, fulfillment, or logistics environment.</p></li><li><p>Proficiency in using Warehouse Management Systems (WMS) and basic computer skills.</p></li><li><p>Ability to operate material handling equipment (e.g., pallet jacks, forklifts) safely and efficiently.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Greet and welcome all visitors, clients,&nbsp;in a professional and courteous manner</p></li><li><p>Answer, screen, and route incoming phone calls to the appropriate departments and personnel</p></li><li><p>Manage front desk operations while maintaining, organized, and presentable reception area</p></li><li><p>Process and distribute incoming and outgoing correspondence, emails, courier packages, and deliveries</p></li><li><p>Maintain clear and effective communication with internal teams to ensure smooth daily operations</p></li><li><p>Utilize computing systems and ticketing tools to log, track, and&nbsp;direct&nbsp;&nbsp;service requests efficiently</p></li><li><p>Document and maintain accurate records of daily calls,&nbsp;and front desk activities</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Minimum 3 years+ of experience in a receptionist/front desk role</p></li><li><p>Fluent in English and Arabic (spoken, reading, and writing - mandatory)</p></li><li><p>Proficient in Microsoft 365 applications (Excel, Outlook, Word, etc)</p></li><li><p>Strong general computer knowledge and adaptability to new systems</p></li><li><p>Excellent interpersonal and communication skills in both languages</p></li><li><p>Professional demeanour with strong customer service orientation</p></li><li><p>Professional&nbsp;organizational skills and attention to detail</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a Virtual Assistant/Entrant of Reliable and detailed data to support our daily operations. This position requires solid organisational skills, precision and the ability to manage repetitive tasks efficiently and meeting deadlines. The ideal candidate is proactive, reliable and feels comfortable working remotely. Responsibilities: Update and maintain accurate data in spreadsheets, databases and systems Line Perform basic cleaning, verification and analysis: of data Manage emails, documents and digital files Conduct simple online research and compile reports Schedule tasks, follow up on pending matters and support administrative activities Assist in other tasks of the virtual assistant as needed</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requirements: Proven experience in data entry or Virtual assistance Excellent attention to detail and high precision Basic and intermediate knowledge of MS Excel / Google and Word Spreadsheets / Google documents Good written communication skills in English Ability to work independently and meet deadlines Stable internet connection and own computer</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p></p><p>Data Entry Job Description We are seeking a highly motivated, organized, and detail-oriented Data Entry Clerk to join our team. The ideal candidate will be responsible for accurately entering, updating, maintaining, and managing company information in databases and computer systems. This role requires excellent typing skills, attention to detail, and the ability to work efficiently while maintaining a high level of accuracy. The successful candidate should be capable of handling large volumes of data, maintaining confidentiality, and meeting deadlines in a fast-paced work environment. </p><p></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent; further education in data management or related fields is preferred.</li><li>Previous experience in data entry or administrative roles, ideally within sectors like finance, healthcare, or logistics.</li><li>Proficiency in Microsoft Office Suite, particularly Excel, along with familiarity with data entry software like Salesforce or Access.</li><li>Strong attention to detail and accuracy, with a proven track record of maintaining high standards in data quality.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p></p><p>Data Entry Job Description We are seeking a highly motivated, organized, and detail-oriented Data Entry Clerk to join our team. The ideal candidate will be responsible for accurately entering, updating, maintaining, and managing company information in databases and computer systems. This role requires excellent typing skills, attention to detail, and the ability to work efficiently while maintaining a high level of accuracy. The successful candidate should be capable of handling large volumes of data, maintaining confidentiality, and meeting deadlines in a fast-paced work environment. </p><p></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent; further education in data management or related fields is preferred.</li><li>Previous experience in data entry or administrative roles, ideally within sectors like finance, healthcare, or logistics.</li><li>Proficiency in Microsoft Office Suite, particularly Excel, along with familiarity with data entry software like Salesforce or Access.</li><li>Strong attention to detail and accuracy, with a proven track record of maintaining high standards in data quality.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong><u>Knowledge &amp; Skills</u></strong></p><ul><li><p>Petroleum storage terminal operations.</p></li><li><p>Fire protection systems.</p></li><li><p>Emergency response and oil spill management.</p></li><li><p>Permit to Work systems.</p></li><li><p>Hazard Identification and Risk Assessment (HIRA).</p></li><li><p>Job Safety Analysis (JSA).</p></li><li><p>Incident investigation techniques.</p></li><li><p>Environmental regulations.</p></li><li><p>Safety audits and inspections.</p></li><li><p>Good communication and report-writing skills.</p></li><li><p>Computer proficiency in Microsoft Office.</p></li></ul><p><strong><u>Key Competencies</u></strong></p><ul><li><p>Leadership and teamwork.</p></li><li><p>Safety leadership.</p></li><li><p>Decision-making under pressure.</p></li><li><p>Attention to detail.</p></li><li><p>Problem-solving.</p></li><li><p>Risk assessment.</p></li><li><p>Planning and organizing.</p></li><li><p>Communication and interpersonal skills.</p></li><li><p>Integrity and accountability.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong><u>Qualifications :-</u></strong></p><ul><li><p>Bachelor's Degree or Diploma in Engineering, Occupational Health &amp; Safety, Environmental Science, or a related discipline.</p></li></ul><p><strong><u>Experience :-</u></strong></p><ul><li><p>Minimum <strong>5 years</strong> of HSE experience in petroleum storage terminals, oil &amp; gas facilities, refineries, or petrochemical industries.</p></li><li><p>Experience in tank farms and petroleum product handling is preferred.</p></li></ul><p><strong><u>Professional Certifications (Preferred)</u></strong></p><ul><li><p>NEBOSH International General Certificate</p></li><li><p>IOSH Managing Safely</p></li><li><p>First Aid Certification</p></li><li><p>Fire Fighting Training</p></li><li><p>Incident Investigation Training</p></li><li><p>ISO 45001 Internal Auditor</p></li><li><p>ISO 14001 Internal Auditor</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Configure and manage Jira projects, workflows, schemes, and permissions to align with 3M's specific development and operational processes in RAK.</li><li>Develop and maintain comprehensive Jira documentation, including user guides and best practices, tailored for the 3M RAK environment.</li><li>Provide expert-level troubleshooting and support for Jira-related issues, ensuring minimal disruption to 3M's RAK-based teams.</li><li>Design and implement custom Jira dashboards and reports to provide actionable insights into project progress, team performance, and issue resolution for 3M RAK management.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in Computer Science, Information Technology, or a related field, demonstrating a strong technical foundation.</p></li><li><p>Minimum of 7 years of hands-on experience administering Jira Software, preferably within a large enterprise or manufacturing context.</p></li><li><p>Proven experience with Jira Cloud or Jira Data Center, with a deep understanding of its core functionalities and administration.</p></li><li><p>Certification such as Jira Administrator Certification (ACP-JA) or equivalent, validating expertise in Jira management.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>We are seeking a <strong>SOC Analyst</strong> to join our cybersecurity team in a monitoring and incident response capacity. This is an entry-level role designed for fresh graduates.</p><p>The ideal candidate should be a <strong>UAE National (male preferred)</strong> with a strong interest in cybersecurity and information security operations.</p><p><strong>Key Responsibilities:</strong></p><ul><li><p>Monitor security alerts and events through Security Operations Center (SOC) tools and dashboards.</p></li><li><p>Assist in identifying, analyzing, and escalating potential security incidents.</p></li><li><p>Support incident response activities under senior analyst guidance.</p></li><li><p>Maintain accurate logs and documentation of security events.</p></li><li><p>Collaborate with IT teams to ensure timely resolution of security issues.</p></li><li><p>Participate in continuous learning and development within cybersecurity operations.</p></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Requirements:</strong></p><ul><li><p>Fresh graduate with a degree in Information Technology, Computer Science, Cybersecurity, or related field.</p></li><li><p>Basic understanding of networking, operating systems, and cybersecurity concepts.</p></li><li><p>Strong analytical and problem-solving skills.</p></li><li><p>Good communication and documentation skills.</p></li><li><p>UAE National (male preferred).</p></li></ul></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Looking for a candidate who has relevant experience as a middle and secondary school supervisor in CBSE schools.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Responsibilities:</strong></p><p>Assess and report student academic performance and needs through testing.</p><p>Clearly communicate school policies and procedures to parents and staff to ensure effective running of the school.</p><p>Work with school personnel including counselors, teachers and/or administration to help facilitate student progress.</p><p><strong>Additional Requirements:</strong></p><p>Candidate must possess good computer knowledge with MS Office and Timetable scheduling.</p><p><strong>Qualification:</strong></p><p>BA/ MA in (History/Political Science/Geography/Mathematic/Science) with B.Ed. (Equalization of certificates need to be done).</p><p>At least 5 years relevant teaching experience and over 3 years of leadership experience. Previous experience in the same role is an added advantage.</p><p>Experience of the CBSE Curriculum and CBSE related policies and procedures is mandatory.</p><p>Degrees must be attested and hold a valid teaching license or approval from MOE with regards to being a supervisor or coordinator.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Greet and welcome guests warmly, creating a positive first impression for our clients and visitors.</p></li><li><p>Efficiently manage the main phone line, answering calls, directing inquiries to the appropriate departments, and taking detailed messages.</p></li><li><p>Maintain a tidy and organized reception area, ensuring a professional and welcoming atmosphere at all times.</p></li><li><p>Prepare and serve coffee and refreshments for guests and staff.</p></li><li><p>Ensure meeting rooms and pantry areas are clean and organized.</p></li><li><p>Assist with general office administrative tasks as assigned.</p></li><li><p>Schedule and confirm appointments, managing calendars and coordinating meeting rooms to ensure smooth operations.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent; some college coursework is a plus.</li><li>Previous experience as a receptionist or in a customer-facing role, ideally 1-2 years.</li><li>Fluency in both Tagalog and English, both spoken and written, is essential for effective communication.</li><li>Proficiency in basic computer skills, including Microsoft Office Suite (Word, Excel, Outlook).</li></ul><p></p></section>

<p><h4>Note:</h4> <p>By applying to this position you will have an opportunity to share your preferred working location from the following: Dubai - United Arab Emirates; Doha, Qatar; Riyadh Saudi Arabia.</p> <h4>Minimum qualifications:</h4> <ul> <li>Bachelor's degree in Computer Science, Information Systems, Cybersecurity, a related technical field or equivalent practical experience.</li> <li>3 years of experience in three or more of the following security areas: network, red team assessments, EDR evasion, cloud, social engineering, scripting, tool development.</li> <li>Experience with operating system security across operating systems or Linux.</li> </ul> <h4>Preferred qualifications:</h4> <ul> <li>Certifications related to offensive security including OSCE, OSEP, OSEE, OSCP, CCSAS, CCT INF or relevant SANS courses.</li> <li>Experience in payload development, lateral movement, privilege escalation and EDR evasion.</li> <li>Experience in four or more of the following: network protocols, threat intelligence analysis, system and network administration, project management, developing applications, technical incident response processes, source code review, reverse engineering.</li> <li>Experience in architecting security tools using programming languages (e.g., Python, C#, C/C++, Rust, Nim or similar).</li> <li>Knowledge of operating system internals.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Must speak fluent English and Hindi</strong></p><p><br></p><p><strong>About Us:</strong></p><p>We are distributors/retailers of popular fashion brands in Deira, Dubai.</p><p>The role for this position includes managing store sales, customer service, stock management, cashier and store upkeep.</p><p><br><strong>Job Description:</strong></p><ul><li><p>Greet and assist customers in a friendly, professional manner</p></li><li><p>Understand customer needs and recommend suitable products</p></li><li><p>Achieve individual and store sales targets</p></li><li><p>Maintain store presentation, visual merchandising, and cleanliness</p></li><li><p>Handle billing, POS transactions, and cash management</p></li><li><p>Manage stock: replenishment, tagging, and inventory checks</p></li><li><p>Handle customer queries, returns, and complaints effectively</p></li><li><p>Stay updated on product knowledge, promotions and trends<br></p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><br></p><ul><li><p>A minimum of 1 year of sales experience in any industry.</p></li><li><p>Should speak fluent English and Hindi.</p></li><li><p>Must have basic math skills and computer literate.</p></li><li><p>Must have practical knowledge of using Microsoft Excel</p></li><li><p>Well groomed</p></li></ul><p><br></p><p><strong>Employment Type:</strong> Full Time</p><p><br></p><p><strong>Benefits</strong>: Sales commissions, incentives and allowances, phone, Medical and Accident Insurance.</p><p><br></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>ob Description</strong>:&nbsp; &nbsp;</p><ul><li><p>Delivering lab sessions related to the Al &amp; Robotics program, including teaching, grading, and supervising students.</p></li><li><p>&nbsp;Assisting course instructors with the preparation and delivery of course and laboratory materials.</p></li><li><p>Actively participating in departmental and college activities.</p></li><li><p>Performing tasks related to departmental reporting, program reviews, and accreditation processes as assigned.</p></li><li><p>Conducting tutoring sessions to support students as assigned by the college management.</p></li><li><p>Proficiency in oral and written communication skills in English.</p></li><li><p>Demonstrated ability and willingness to collaborate effectively with faculty and college staff.</p></li><li><p>Prior professional experience in a university or college setting (preferred).</p></li></ul><br><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Proficiency in both Arabic and English language, spoken and written.</p></li><li><p>Excellent public relations writing skills</p></li><li><p>Good command of Computer use, particularly MS office programs.</p></li><li><p>Strong communication skills, courteous and&nbsp;people friendly&nbsp;personality.</p></li><li><p>Ability to handle multiple assignments</p></li><li><p>2 years related experience, fresh&nbsp;graduates&nbsp;can also apply</p></li><li><p>When sending CV, a copy of photograph should be included</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Diagnose and troubleshoot hardware and software issues across various platforms, ensuring minimal downtime for end-users.</li><li>Manage and maintain IT assets, including inventory tracking and lifecycle management of equipment to optimize resource utilization.</li><li>Provide timely support through various channels, including phone, email, and chat, ensuring a seamless user experience.</li><li>Document all technical issues and resolutions accurately in the ticketing system to enhance knowledge sharing and improve future troubleshooting.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field, demonstrating a solid educational foundation in IT.</li><li>At least 2 years of hands-on experience in an IT support role, showcasing the ability to handle a variety of technical challenges.</li><li>Relevant certifications such as CompTIA A+, ITIL, or Microsoft Certified: Azure Fundamentals, proving a commitment to professional development.</li><li>Experience in a fast-paced environment, preferably in a corporate or tech-driven industry, indicating adaptability and resilience.</li></ul><p></p></section>