Computer Technician Jobs in UAE 2026

Full Time LinkedIn

Manager, AI & Data Security Governance

On-site - UAE - Dubai 17 August 2026

Information Technology

Job Description About Us: Network International is the largest Financial Technology company in the Middle East and Africa. Payments is our core business where we provide services in more than 50 countries – UAE, Jordan, South Africa, Egypt are some of our key markets. Apart from payments, we provide services on Data and Insights, Lending, Insurance, Risk Solutions, etc. Our core customers are businesses at every scale and segment, though recently we have been growing in the direct-to-consumer card segment as well. Our EVP: At Network International, we always stay ahead. . In the fast-paced world of financial services, we thrive on innovation, agility, and purposeful collaboration. We invest first in our people, empowering you to make bold decisions, learn fast, and grow your expertise alongside industry leaders. Here, solving complex problems means more than using cutting-edge technology; it’s about creating meaningful value for our customers, together. We foster a culture where trust, accountability, and achievement go hand in hand—because success isn’t just a goal; it’s how we work, every day, as one team. About The Role: Network International is the leading enabler of digital commerce across the Middle East and Africa, providing payment technology and services to banks, merchants, fintechs and governments. AI & Data Security Governance gives Group Information Security a second-line-of-defence control framework over how AI is adopted and how data is protected — separate from the engineering teams that build and operate the platforms. This role establishes and operates that governance capability. It owns the AI Platform & Implementation Standard, runs the AI security risk-assessment process for AI and large language model (LLM) use cases including agentic AI, and sets group-wide data security governance — classification, protection standards and data-loss-prevention policy — across NI's key regions. This role defines the control requirements engineers build to, assesses AI/data risk independently of the build teams, and reports AI and data security posture to governance committees as NI scales AI adoption. Job Accountabilities Own and maintain the AI Platform & Implementation Standard and the supporting suite of AI security policies and standards, keeping them current as AI adoption and the regulatory landscape evolve. Operate the AI security risk-assessment process for all AI and LLM use cases, including agentic AI, and maintain the AI use-case security register as the authoritative record of what AI is in use, where, and against what risk profile. Implement and maintain the AI governance framework aligned to ISO/IEC 42001 and the NIST AI Risk Management Framework (AI RMF), and support the organisation's certification roadmap toward ISO/IEC 42001. Define LLM and generative-AI security control requirements — prompt-injection defence, model access control, output filtering and human-in-the-loop (HITL) requirements — as standards for Security Architecture & Engineering and Technology to implement. Own group data security governance: the data classification scheme, data protection standards, data-loss-prevention (DLP) policy, and data lifecycle security requirements, in coordination with the policy owners for Netskope and equivalent DLP tooling. Own AI third-party risk: define security requirements for AI vendors and model providers, and assess vendor and model-governance claims against NI's requirements. Maintain regulatory watch and alignment for AI and data security across NI's MEA footprint, tracking CBUAE, SAMA guidance, UAE PDPL, POPIA, DIFC/DFSA requirements and EU AI Act exposure arising from EU financial-institution clients. Interface with the Data Protection Officer (DPO) on the security-versus-privacy boundary: this role owns security of data, the DPO owns privacy compliance, and the two coordinate joint assessments where AI or data initiatives touch personal data. Report AI and data security key risk indicators (KRIs) and key performance indicators (KPIs) to the Technology Advisory Committee (TAC) and Enterprise Risk Management Committee (ERMC) through the Group CISO. Governance & Interfaces Reports AI and data security posture to the Group's executive risk and technology committees, through the Group CISO. Provides standards input to the Design Authority Review Board (DARB). Partners with Security Architecture & Engineering, which retains engineering execution — Dev Sec Ops guardrails, reference architectures and DARB design reviews — against the standards this role sets. Engages Technology's data and AI platform teams for second-line control testing and assurance reporting on standards conformance. Experience/ Skills Required Bachelor's degree in computer science, information security or a related discipline; a Master's degree is preferred. 9–12 years of progressive information security experience, including at least 3 years focused specifically on AI/ML security or data governance. Experience in banking, financial services or payments (BFSI/fintech) strongly preferred, given the regulatory and audit expectations of a systemically important payments processor. Exposure to MEA regulatory regimes (CBUAE, SAMA, UAE PDPL, POPIA, DIFC/DFSA or equivalent) is preferred. Demonstrated experience operating a governance, risk-assessment or standards function, with the ability to write and maintain enterprise-grade policy and standards documentation. Deep subject-matter authority with the credibility to influence and coordinate technical delivery teams without direct line authority. Essential Professional Certifications: CISSP (Certified Information Systems Security Professional) or CISM (Certified Information Security Manager) Preferred ISO/IEC 42001 Lead Implementer or Lead Auditor CCSP (Certified Cloud Security Professional) CDPSE (Certified Data Privacy Solutions Engineer) or CIPM/CIPT CRISC (Certified in Risk and Information Systems Control) AI security specialisations — for example, NIST AI Risk Management Framework (AI RMF) practitioner training Skills (NI Security Functional Skills Framework) Proficiency levels shown are calibrated to Job Level P4 in the Information Security functional skills framework. Skill (NI Security Functional Skills Framework) Expected Proficiency AI Governance Advanced AI Architecture and Security Advanced Information Governance Advanced Risk Governance Intermediate Cyber Risk Advanced Security Certification and Compliance Advanced Third Party Risk Management Intermediate Cyber Security Policies Advanced Compliance Review and Management Intermediate Leadership & Behavioural Skills (NI Org Skills Framework) Skill (NI Org Skills Framework) Expected Proficiency Set High Ambitions and Build Clear Plans Intermediate Lead with Clarity & Context Intermediate Collaborate to Win Intermediate

Internship

Intern AI Application Development Engineer

On-site - UAE - Dubai 3 August 2026

Information Technology

Responsibilities About the Team We are upgrading the traditional procurement system into an AI-native procurement platform, with a strong focus on building Procurement Agents. As part of Byte Dance's Corporate Information department, we design and operate corporate service systems that support the company's global business growth and improve the day-to-day work efficiency and experience of employees worldwide. Procurement is a complex, high-value domain full of long workflows, rich business rules, and real decision-making. It is one of the most promising places to apply cutting-edge AI Agent technologies to real, large-scale problems. We are reimagining how employees and business partners interact with procurement through intelligent agents, and building the underlying System AI Harness that lets agents plan, act, and deliver reliably. As an intern, you will work alongside experienced engineers at the frontier of AI Agent engineering, get hands-on with real problems from day one, and receive mentorship to grow quickly. It is a great opportunity to explore emerging AI technologies, learn how a complex business domain works end to end, and make a real contribution during your internship. We are looking for talented individuals to join us for an internship. Our internship program offers students hands-on experience, industry exposure, and opportunities to apply their knowledge to real-world challenges while building a strong foundation for personal and professional growth. Interns will gain practical experience, explore potential career paths, and participate in social events, learning programs, and development workshops alongside industry professionals. Candidates may apply to a maximum of two positions across Our Company and its affiliates globally. Applications will be considered in the order they are submitted. Applications are reviewed on a rolling basis, so we encourage you to apply early. Please clearly state your availability in your resume, including your start and end dates. Online Assessment Candidates who pass resume screening will be invited to participate in Our Company's technical online assessment. Responsibilities Support the construction and cutting-edge exploration of Procurement Agents and the System AI Harness, contributing to feature design, implementation, and validation under the guidance of your mentor. Develop and maintain services, business logic, and data flows that power AI-native procurement, with attention to code quality and reliability. Explore AI Agent capabilities — such as planning, tool use, memory, and multi-step reasoning — and help turn them into working features that solve real procurement problems. Build quick prototypes, experiment with emerging AI techniques, and help translate promising ideas into practical product capabilities. Collaborate with product managers, designers, and engineers to break down problems and deliver complete solutions. Qualifications Minimum Qualifications Currently enrolled in a bachelor's, master's, or PhD program in Computer Science, Software Engineering, Artificial Intelligence, Data Science, Electronic/Information Engineering, Mathematics, or a related field, with a solid academic record. Able to intern for a continuous period (ideally 3 months or more) and available for at least 3 days per week. Solid foundation in data structures, algorithms, and software engineering fundamentals from coursework or projects. Proficiency in at least one programming language (Golang / Java / Python), with good coding habits. Strong logical thinking, fast learning ability, and excellent independent thinking and problem-breakdown skills. Genuine curiosity and passion for exploring and applying frontier AI technologies; prior professional work experience is not required. Preferred Qualifications Coursework, research, or personal projects related to AI / machine learning / large language models. Prior internship, lab, open-source, or personal project experience demonstrating hands-on ownership of a non-trivial system (a strong plus, but not required). Exposure to LLM-based systems, prompt engineering, RAG, tool/function calling, or agent orchestration frameworks. Experience building small AI-powered applications, Agent-based demos, or developer productivity tools. Achievements in programming competitions (e.g., ACM/ICPC, Kaggle), research publications, or high-quality open-source contributions. A proactive, self-motivated mindset and strong drive to turn ideas into working products. By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://jobs.bytedance.com/en/legal/privacy Job Information About Us Founded in 2012, Byte Dance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including Tik Tok, Lemon8, Cap Cut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, Byte Dance has made it easier and more fun for people to connect with, consume, and create content. Why Join Byte Dance Inspiring creativity is at the core of Byte Dance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day. As Byte Dancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us. Diversity & Inclusion Byte Dance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Byte Dance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Full Time

AI Full-Stack Engineer

On-site - UAE - Dubai 3 August 2026

Information Technology

Responsibilities About the Team We are the Corporate Services Systems R&D team within Byte Dance’s Corporate Information department. We design and build corporate service systems across procurement, business travel, workplace services, and other domains, supporting Byte Dance’s global business growth and boosting employees’ day-to-day work efficiency and experience. We are accelerating the AI-native transformation of these corporate service systems, reimagining how employees interact with corporate services through AI. In parallel, we are building AI Coding solutions and exploring new ways to connect product requirements, software development, validation, and delivery. Here, you will develop deep, end-to-end knowledge of complex corporate service domains while working with cutting-edge AI engineering technologies. You will have the opportunity to contribute meaningfully to both our products and technical foundations from an early stage in your career. We are looking for talented individuals to join our team. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth. Successful candidates must be able to commit to an onboarding date by the end of the year. Please state your availability and graduation date clearly in your resume. Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to our Company and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early. Online Assessment Candidates who pass resume screening will be invited to participate in Our Company's technical online assessment. Responsibilities Understand corporate service scenarios and deliver end-to-end full-stack features for business systems and AI-native products, taking ownership from implementation and testing through release, monitoring, troubleshooting, and continuous improvement. Build intuitive, high-quality, highly available, and high-performance web applications that simplify complex business workflows and make AI capabilities accessible, understandable, and reliable for users. Design, develop, and maintain backend APIs, service logic, data flows, and system integrations using Node.js, Golang, Java, or Python, with attention to maintainability, scalability, performance, and operational stability. Contribute to the AI-native transformation of business systems and the engineering implementation of AI Agent capabilities, while helping build AI Coding solutions and explore new workflows connecting product requirements, coding, validation, and delivery. Improve frontend and full-stack infrastructure and developer tooling to increase engineering efficiency, code quality, and system stability. Collaborate closely with product managers, designers, and engineers across frontend, backend, and AI disciplines to break down complex problems and deliver complete product solutions. Qualifications Minimum Qualifications Currently pursuing or recently completed a bachelor’s or master’s degree in Computer Science, Software Engineering, or a related field, and eligible for the 2027 campus hiring program. Strong foundation in Java Script, HTML5, and CSS3, with hands-on experience using Type Script and React. Familiarity with modern frontend engineering practices, including component design, state management, build tooling, and modular application development. Hands-on backend project experience using at least one of Node.js, Golang, Java, or Python. Ability to independently develop backend APIs, implement business logic, integrate internal or external services, and troubleshoot issues across system boundaries. Solid understanding of software engineering fundamentals, with the ability to design, implement, test, and maintain complete full-stack features. Experience with an AI-related project, research project, internship, or independently developed application. Strong logical thinking, independent problem-solving, and the ability to break down and execute on complex or ambiguous problems. Proficient written and verbal English communication skills, with the ability to work effectively in a collaborative environment. Preferred Qualifications Internship, academic, open-source, or personal project experience demonstrating end-to-end ownership of a full-stack application. Experience building or maintaining backend services in addition to frontend applications. Experience building AI-powered applications, Agent-based products, AI Coding tools, or other developer productivity solutions. Familiarity with frontend technologies and engineering patterns such as Redux, Webpack, monorepos, or their modern equivalents. Experience improving application performance, engineering efficiency, system stability, or developer experience. A proactive and self-motivated mindset, with strong curiosity about turning emerging AI technologies into practical products. By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://jobs.bytedance.com/en/legal/privacy Job Information About Us Founded in 2012, Byte Dance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including Tik Tok, Lemon8, Cap Cut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, Byte Dance has made it easier and more fun for people to connect with, consume, and create content. Why Join Byte Dance Inspiring creativity is at the core of Byte Dance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day. As Byte Dancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us. Diversity & Inclusion Byte Dance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Byte Dance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Full Time

AI Application Development Engineer

On-site - UAE - Dubai 3 August 2026

Information Technology

Responsibilities About the Team We are upgrading the traditional procurement system into an AI-native procurement platform, with a strong focus on building Procurement Agents. As part of Byte Dance's Corporate Information department, we design and operate corporate service systems that support the company's global business growth and improve the day-to-day work efficiency and experience of employees worldwide. Procurement is a complex, high-value domain full of long workflows, rich business rules, and real decision-making. It is one of the most promising places to apply cutting-edge AI Agent technologies to real, large-scale problems. We are reimagining how employees and business partners interact with procurement through intelligent agents, and building the underlying System AI Harness that lets agents plan, act, and deliver reliably. Here, you will work at the frontier of AI Agent engineering while developing deep, end-to-end knowledge of a complex business domain. You will have the opportunity to explore emerging technologies and contribute meaningfully to both our products and technical foundations from an early stage in your career. We are looking for talented individuals to join our team. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth. Successful candidates must be able to commit to an onboarding date by the end of the year. Please state your availability and graduation date clearly in your resume. Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to our Company and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early. Online Assessment Candidates who pass resume screening will be invited to participate in Our Company's technical online assessment. Responsibilities Focus on the construction and cutting-edge exploration of Procurement Agents and the System AI Harness, taking ownership from design and implementation through validation, release, and continuous improvement. Design, develop, and maintain the core services, business logic, data flows, and system integrations that power AI-native procurement, with attention to maintainability, scalability, performance, and operational stability. Explore and implement AI Agent capabilities — such as planning, tool use, memory, and multi-step reasoning — and turn them into reliable, production-grade features that solve real procurement problems. Prototype quickly, evaluate emerging AI techniques, and translate promising research and ideas into practical product capabilities. Collaborate closely with product managers, designers, and engineers to break down complex and ambiguous problems and deliver complete, end-to-end solutions. Qualifications Minimum Qualifications Currently pursuing or recently completed a bachelor's degree or above in Computer Science, Software Engineering, or a related field, and eligible for the 2027 campus hiring program. Proficiency in one or more programming languages (Golang / Java / Python), with solid programming fundamentals and good coding habits. Solid system design and coding implementation capabilities, with the ability to design, build, test, and maintain complete features. Experience with AI-related projects or research, a strong sense of innovation, and outstanding hands-on skills. High intelligence, strong logical thinking, and excellent independent thinking and problem-breakdown abilities. Strong curiosity and self-motivation, with a genuine passion for exploring and applying frontier AI technologies. Preferred Qualifications Hands-on experience building AI-powered applications, Agent-based products, AI Coding tools, or other developer productivity solutions. Experience with LLM-based systems, prompt engineering, RAG, tool/function calling, or agent orchestration frameworks. Internship, academic, open-source, or personal project experience demonstrating end-to-end ownership of a non-trivial system. Experience improving system performance, engineering efficiency, or stability in real-world projects. Achievements in top-tier competitions, research publications, or high-quality open-source contributions. A proactive mindset and strong drive to turn emerging AI technologies into practical, high-impact products. By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://jobs.bytedance.com/en/legal/privacy Job Information About Us Founded in 2012, Byte Dance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including Tik Tok, Lemon8, Cap Cut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, Byte Dance has made it easier and more fun for people to connect with, consume, and create content. Why Join Byte Dance Inspiring creativity is at the core of Byte Dance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day. As Byte Dancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us. Diversity & Inclusion Byte Dance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Byte Dance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Full Time

Software Engineer (Python)

Remote - UAE - Dubai 2 August 2026

Accounting, Finance & Banking

About Revolut People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 75+ million customers get more from their money every day. As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About The Graduate Programme Our Graduate Programme is built for ambitious graduates ready to kick-start their careers in tech. Over this 12-month programme, you’ll join our engineering teams, work on real projects, and take on challenges that matter. With structured training, hands-on experience, and guidance from experts, you’ll grow your skills, explore different areas, and help shape the future of finance. Top performers may be offered a full-time role after the programme, giving you the chance to continue your journey at Revolut. About The Role Our Technology team builds the systems and experiences that keep Revolut moving. From the infrastructure behind our innovative app to the features used by millions of people around the world, they bring sharp thinking, speed, and a focus on meaningful impact to everything they do. We’re looking for Python Engineers who want to build scalable systems, create data pipelines, and work on high-impact projects that power our financial products. Our stack includes Python 3, SQL, Postgre SQL, Kafka, Airflow, Kubernetes, Docker, GCP, and a TDD approach. Up to shape what's next in finance? Let’s get in touch. Join us from anywhere The Graduate Programme is open to international applicants ready to relocate to one of our tech hubs in Poland, Portugal, Spain, the UAE, or the UK. We’ll support you with visa assistance, travel costs, and your first month of accommodation (conditions apply). You’ll be expected to spend around 3 days per week in the office (where role and location allow). Key dates Applications: open from May 2026Recruitment process: July–December 2026Programme start: early 2027 (January–June) or late 2027 (July–December) Roles are filled on a rolling basis, so apply early. You can specify your preferred intake during the recruitment process. What You’ll Be Doing Building APIs that are well-designed and scalable Creating data pipelines to support reporting, analytics, and data science Working in cross-functional squads to design new data models and flows Expanding your knowledge of Python and SQL through real-world projects Collaborating with engineers experienced in distributed systems Managing tasks, tracking progress, and delivering outcomes Sharing updates with global teams and learning from senior engineers Using regular feedback to accelerate your development What You’ll Need A predicted or achieved 2:1 degree (or equivalent grade) To be graduating in 2025, 2026, or 2027A bachelor’s or master’s degree in computer science, maths, physics, or a related field A portfolio of coding projects or open-source contributions Great problem-solving skills A proactive, ambitious, and results-driven mindset Effective communication and organisational skills Fluency in English To be comfortable working in a fast-paced, diverse team environment Full-time availability from early or late 2027The ability to attend a Revolut office in your country of employment at least 3 days per week (this is a hybrid role) Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team. Important notice for candidates: Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles. Only apply through official Revolut channels. We don’t use any third-party services or platforms for our recruitment. Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain. We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately. By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice

Bayt

ICFR Testing

On-site - UAE 1 August 2026

Accounting, Finance & Banking

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description We are currently looking for  ICFR IT Controls Testing - Banking for our UAE operations with the following terms & conditions. Job Purpose: To support the Finance Division in maintaining and enhancing the Bank’s Internal Control over Financial Reporting (ICFR) framework through the independent testing and evaluation of General IT Controls (GITCs), IT Application Controls (ITACs), Interface Controls, and Information Produced by the Entity (IPE). The role is responsible for assessing control effectiveness, identifying control deficiencies, supporting remediation activities, and collaborating with Finance, IT, and audit stakeholders to ensure the integrity, reliability, and compliance of systems and processes supporting financial reporting. Requirements / Work Experience/ Qualification Specification: • Bachelor’s degree in information systems, Information Technology, Accounting, Finance, Computer Science, or a related field. • Professional certification such as CISA, CIA, CPA, CA, ACCA, CRISC, CISSP, or equivalent preferred. • 4–7 years of experience in IT Audit, ICFR/SOX Compliance, IT Risk, Internal Audit, or Risk Advisory, preferably within banking or financial services. • Hands-on experience in GITC, ITAC, Interface Controls, and IPE testing. • Knowledge of ICFR, COSO, and COBIT frameworks. • Experience with core banking systems, ERP platforms (e.g., Finacle, SAP, Oracle), and financial reporting applications. • Understanding of system interfaces, database concepts, and automated business processes. • Experience supporting internal/external audits and regulatory reviews. • Proficiency in Microsoft Excel and data analysis techniques. • Strong analytical, communication, documentation, stakeholder management, and problem-solving skills, with the ability to work independently and meet deadlines. Main Responsibilities and Accountabilities: ICFR IT Control Testing: • Perform testing of the design and operating effectiveness of IT controls supporting financial reporting. • Document process walkthroughs, risk and control assessments, testing workpapers, and conclusions. • Identify control deficiencies, assess their impact, and track remediation activities. • Ensure testing is performed in line with ICFR methodology and audit requirements. GITC (General IT Controls): • Test key IT controls including User Access Management, privileged access, segregation of duties, change management, and IT operations controls. • Validate the completeness and accuracy of Information Produced by the Entity (IPE). • Coordinate with IT and business stakeholders to obtain and assess supporting evidence. IT Application Controls (ITAC): • Test automated controls, system configurations, workflows, calculations, and validations impacting financial reporting. • Assess the reliability of system functionality and key reports used in financial processes. • Validate the completeness, accuracy, and integrity of system-generated information relied upon for control execution. Interface Testing & Data Integrity: • Evaluate interfaces between systems supporting financial reporting. • Verify the completeness, accuracy, and timeliness of data transfers through reconciliations and exception analysis. • Assess interface monitoring, error handling, logging, and exception management controls. • Escalate interface failures, data integrity issues, and control exceptions. Audit Coordination & Reporting: • Support internal and external audits by providing testing documentation, evidence, and management responses. • Monitor and report on control deficiencies, audit findings, and remediation plans. • Prepare testing summaries, status reports, and management updates on IT control effectiveness. Terms and conditions Joining time frame: Immediate </div>

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> الوصف الوظيفي نحن حاليًا نبحث عن ICFR لاختبارات ضوابط تكنولوجيا المعلومات - البنوك لعملياتنا في الإمارات مع الشروط والأحكام التالية. الغرض من الوظيفة: لدعم قسم المالية في الحفاظ على إطار الرقابة الداخلية على التقارير المالية (ICFR) وتطويره من خلال الاختبار المستقل وتقييم ضوابط تكنولوجيا المعلومات العامة (GITCs)، وضوابط تطبيقات تكنولوجيا المعلومات (ITACs)، وضوابط الواجهة، والمعلومات التي ينتجها الكيان (IPE). السياسة مسؤولة عن تقييم فاعلية الرقابة، وتحديد عيوب الرقابة، ودعم أنشطة الإصلاح، والتعاون مع أصحاب المصلحة في المالية وتقنية المعلومات والتدقيق لضمان السلامة والموثوقية والامتثال للأنظمة والعمليات التي تدعم التقارير المالية. المتطلبات/الخبرة العملية/المواصفة المؤهلة: • درجة البكالوريوس في نظم المعلومات، تكنولوجيا المعلومات، المحاسبة، المالية، علوم الحاسوب، أو مجال ذي صلة. • شهادة مهنية مثل CISA، CIA، CPA، CA، ACCA، CRISC، CISSP، أو ما يعادلها مفضلة. • 4–7 سنوات من الخبرة في تدقيق تكنولوجيا المعلومات، امتثال ICFR/SOX، مخاطر تقنية المعلومات، التدقيق الداخلي، أو استشارات المخاطر، ويُفضل ضمن القطاع المصرفي أو الخدمات المالية. • خبرة عملية في اختبار GITC، ITAC، وضوابط الواجهة، وIPE. • معرفة بإطارات ICFR، COSO، وCOBIT. • خبرة مع أنظمة البنوك الأساسية، منصات ERP (مثلاً Finacle، SAP، Oracle)، وتطبيقات التقارير المالية. • فهم لواجهات النظام، مفاهيم قواعد البيانات، وعمليات الأعمال الآلية. • خبرة في دعم التدقيقات الداخلية/الخارجية والمراجعات التنظيمية. • البراعة في Microsoft Excel وتقنيات تحليل البيانات. • مهارات تحليلية قوية، واتصال، وتوثيق، وإدارة أصحاب المصلحة، وحل المشكلات، مع القدرة على العمل بشكل مستقل والالتزام بالمواعيد النهائية. المسؤوليات الرئيسية والمحاسبة: اختبار ضوابط IT لـ ICFR: • إجراء اختبارات تصميم وفعالية تشغيلية لضوابط تكنولوجيا المعلومات الداعمة للتقارير المالية. • توثيق استعراضات العمليات، وتقييمات المخاطر والضوابط، ودفاتر الاختبار، والاستنتاجات. • تحديد عيوب الرقابة، وتقييم أثرها، وتتبع أنشطة الإصلاح. • التأكد من أن الاختبار يتم وفق منهج ICFR ومتطلبات التدقيق. GITC (ضوابط تكنولوجيا المعلومات العامة): • اختبار ضوابط تكنولوجيا المعلومات الرئيسية مثل إدارة وصول المستخدمين، والوصول المميز، وفصل المهام، وإدارة التغيير، وضوابط تشغيل تكنولوجيا المعلومات. • التحقق من اكتمال ودقة المعلومات التي ينتجها الكيان (IPE). • التنسيق مع الجهات المعنية بتقنية المعلومات وبيئة الأعمال للحصول على الأدلة الداعمة وتقييمها. ضوابط تطبيقات تكنولوجيا المعلومات (ITAC): • اختبار الضوابط الآلية، وتكوينات النظام، ومسارات العمل، والحسابات، والتحققات التي تؤثر على التقارير المالية. • تقييم موثوقية وظائف النظام والتقارير الرئيسية المستخدمة في العمليات المالية. • التحقق من اكتمال ودقة وتكامل المعلومات المُولَّدة من النظام التي تعتمد عليها تنفيذ الضوابط. اختبار الواجهة وتكامل البيانات: • تقييم الواجهات بين الأنظمة الداعمة للتقارير المالية. • التحقق من اكتمال ودقة وتوقيت تحويل البيانات من خلال التسوية والتحليل الاستثنائي. • تقييم مراقبة الواجهات، ومعالجة الأخطاء، وتسجيل السجلات، والتحكم في الاستثناءات. • تصعيد فشلات الواجهة، قضايا تكامل البيانات، واستثناءات الرقابة. تنسيق وتقرير التدقيق: • دعم التدقيقات الداخلية والخارجية من خلال توفير وثائق الاختبار والأدلة واستجابات الإدارة. • مراقبة والتبليغ عن عيوب الرقابة، نتائج التدقيق، وخطط الإصلاح. • إعداد ملخصات الاختبار، تقارير الحالة، وتحديثات الإدارة حول فاعلية ضوابط تكنولوجيا المعلومات. الشروط والأحكام إطار الانضمام: فوري </div>

Bayt

ICFR IT Controls Testing - Banking

On-site - UAE 30 July 2026

Accounting, Finance & Banking

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description We are currently looking for  ICFR IT Controls Testing - Banking for our UAE operations with the following terms & conditions. Job Purpose: To support the Finance Division in maintaining and enhancing the Bank’s Internal Control over Financial Reporting (ICFR) framework through the independent testing and evaluation of General IT Controls (GITCs), IT Application Controls (ITACs), Interface Controls, and Information Produced by the Entity (IPE). The role is responsible for assessing control effectiveness, identifying control deficiencies, supporting remediation activities, and collaborating with Finance, IT, and audit stakeholders to ensure the integrity, reliability, and compliance of systems and processes supporting financial reporting. Requirements / Work Experience/ Qualification Specification: • Bachelor’s degree in information systems, Information Technology, Accounting, Finance, Computer Science, or a related field. • Professional certification such as CISA, CIA, CPA, CA, ACCA, CRISC, CISSP, or equivalent preferred. • 4–7 years of experience in IT Audit, ICFR/SOX Compliance, IT Risk, Internal Audit, or Risk Advisory, preferably within banking or financial services. • Hands-on experience in GITC, ITAC, Interface Controls, and IPE testing. • Knowledge of ICFR, COSO, and COBIT frameworks. • Experience with core banking systems, ERP platforms (e.g., Finacle, SAP, Oracle), and financial reporting applications. • Understanding of system interfaces, database concepts, and automated business processes. • Experience supporting internal/external audits and regulatory reviews. • Proficiency in Microsoft Excel and data analysis techniques. • Strong analytical, communication, documentation, stakeholder management, and problem-solving skills, with the ability to work independently and meet deadlines. Main Responsibilities and Accountabilities: ICFR IT Control Testing: • Perform testing of the design and operating effectiveness of IT controls supporting financial reporting. • Document process walkthroughs, risk and control assessments, testing workpapers, and conclusions. • Identify control deficiencies, assess their impact, and track remediation activities. • Ensure testing is performed in line with ICFR methodology and audit requirements. GITC (General IT Controls): • Test key IT controls including User Access Management, privileged access, segregation of duties, change management, and IT operations controls. • Validate the completeness and accuracy of Information Produced by the Entity (IPE). • Coordinate with IT and business stakeholders to obtain and assess supporting evidence. IT Application Controls (ITAC): • Test automated controls, system configurations, workflows, calculations, and validations impacting financial reporting. • Assess the reliability of system functionality and key reports used in financial processes. • Validate the completeness, accuracy, and integrity of system-generated information relied upon for control execution. Interface Testing & Data Integrity: • Evaluate interfaces between systems supporting financial reporting. • Verify the completeness, accuracy, and timeliness of data transfers through reconciliations and exception analysis. • Assess interface monitoring, error handling, logging, and exception management controls. • Escalate interface failures, data integrity issues, and control exceptions. Audit Coordination & Reporting: • Support internal and external audits by providing testing documentation, evidence, and management responses. • Monitor and report on control deficiencies, audit findings, and remediation plans. • Prepare testing summaries, status reports, and management updates on IT control effectiveness. Terms and conditions Joining time frame: Immediate </div>

<h2 class=\"h5\">الوصف الوظيفي</h2> <div class=\"t-break\" data-jb-field=\"description\">وصف الوظيفة نحن نبحث حاليًا عن ICFR IT Controls Testing - Banking لعملياتنا في الإمارات العربية المتحدة بالشروط والأحكام التالية. الغرض من الوظيفة: لدعم قسم المالية في الحفاظ وتعزيز إطار الرقابة الداخلية على التقارير المالية (ICFR) من خلال الاختبار والتقييم المستقلين للضوابط التقنية العامة (GITCs) وضوابط تطبيقات تكنولوجيا المعلومات (ITACs) وضوابط الواجهات والمعلومات الناتجة عن الكيان (IPE). المسؤولية هي تقييم فاعلية الرقابة، وتحديد عيوب الرقابة، ودعم أنشطة الإصلاح، والتعاون مع المالية وتكنولوجيا المعلومات وأصحاب المراجعة لضمان السلامة والموثوقية والامتثال للأنظمة والعمليات التي تدعم التقرير المالي. الأنظمة / خبرة العمل / المواصفات المؤهلة: • درجة البكالوريوس في نظم المعلومات، تكنولوجيا المعلومات، المحاسبة، المالية، علوم الحاسوب، أو مجال ذو صلة. • يفضل وجود شهادة مهنية مثل CISA، CIA، CPA، CA، ACCA، CRISC، CISSP أو ما يعادلها. • من 4–7 سنوات خبرة في تدقيق تكنولوجيا المعلومات، الامتثال ICFR/SOX، مخاطر تكنولوجيا المعلومات، التدقيق الداخلي، أو استشارات المخاطر، ويفضل ضمن البنوك أو الخدمات المالية. • خبرة عملية في اختبارات GITC، ITAC، ضوابط الواجهات، وIPE. • معرفة بأطر ICFR وCOSO وCOBIT. • خبرة مع أنظمة البنوك الأساسية، منصات ERP (مثل Finacle، SAP، Oracle)، وتطبيقات إعداد التقارير المالية. • فهم لواجهات النظام، مفاهيم قاعدة البيانات، والعمليات التجارية الآلية. • خبرة في دعم التدقيقات الداخلية/الخارجية والمراجعات التنظيمية. • الكفاءة في Microsoft Excel وتقنيات تحليل البيانات. • مهارات تحليلية قوية، تواصل، توثيق، إدارة أصحاب المصلحة، وحل المشكلات، والقدرة على العمل بشكل مستقل والالتزام بالمواعيد. المسؤوليات والاختصاصات الرئيسية: اختبار ضوابط ICFR IT: • إجراء اختبارات تصميم وفعالية تشغيل الضوابط التقنية الداعمة للإبلاغ المالي. • توثيق جولات العمليات وتقييم المخاطر والضوابط ووثائق الاختبار والاستنتاجات. • تحديد عيوب الرقابة وتقييم أثرها وتتبع أنشطة الإصلاح. • ضمان إجراء الاختبار وفقًا لمنهج ICFR ومتطلبات التدقيق. GITC (الضوابط العامة لتكنولوجيا المعلومات): • اختبار ضوابط تكنولوجيا المعلومات الرئيسية بما في ذلك إدارة وصول المستخدمين، والوصول المميز، وت segregation of duties، وإدارة التغيير، وضControls تشغيل تكنولوجيا المعلومات. • التحقق من اكتمال ودقة المعلومات الناتجة عن الكيان (IPE). • التنسيق مع أصحاب المصلحة في تكنولوجيا المعلومات والأعمال للحصول على الأدلة الداعمة وتقييمها. ضوابط تطبيقات تكنولوجيا المعلومات (ITAC): • اختبار الضوابط الآلية وتكوينات النظام وتدفقات العمل والحسابات والتحققات التي تؤثر على التقارير المالية. • تقييم موثوقية وظائف النظام والتقارير الرئيسية المستخدمة في عمليات المالية. • التحقق من اكتمال ودقة ونزاهة المعلومات التي ينتجها النظام والمعتمد عليها لأداء الضوابط. اختبار الواجهات واتصال البيانات integrity: • تقييم الواجهات بين الأنظمة الداعمة للإبلاغ المالي. • التحقق من اكتمال ودقة ووقتهم لتحويل البيانات من خلال عمليات التسوية وتحليل الاستثناءات. • تقييم مراقبة الواجهات، والتعامل مع الأخطاء، وتسجيل الأحداث، وإدارة الاستثناءات. • تصعيد فشل الواجهات، ومشاكل سلامة البيانات، واستثناءات الرقابة. تنسيق وReporting التدقيق: • دعم التدقيقات الداخلية والخارجية من خلال تقديم وثائق الاختبار، والأدلة، واستجابات الإدارة. • متابعة وتقرير عن عيوب الرقابة، ونتائج التدقيق، وخطط الإصلاح. إعداد ملخصات الاختبار، وتحديثات الحالة، وتحديثات الإدارة حول فاعلية ضوابط تكنولوجيا المعلومات. الشروط والأحكام إطار الانضمام: فوري \t</div>

Full Time

Cyber Governance Manager

Remote - UAE - Dubai 28 July 2026

Other

???? We're Hiring: Cyber Governance Manager???? Location: United Arab Emirates (Remote)???? Employment Type: Full-Time???? Experience Level: Mid-Level to Senior???? Work Arrangement: Fully Remote About UsWe are a security-first organization committed to protecting digital assets, ensuring regulatory compliance, and strengthening cyber resilience through robust governance, risk management, and security leadership. Our distributed teams collaborate across Cybersecurity, Information Technology, Enterprise Risk, Compliance, Legal, Internal Audit, Cloud Engineering, Infrastructure, Data Protection, Business Operations, and Executive Leadership to build secure, resilient, and compliant technology environments. The Role We are seeking an experienced Cyber Governance Manager to lead cybersecurity governance, policy management, risk oversight, and compliance initiatives across the organization. The ideal candidate will oversee cybersecurity governance frameworks, regulatory compliance, cyber risk management, security awareness, audit readiness, and governance reporting while ensuring alignment with business objectives and industry best practices. Key Responsibilities Develop and implement enterprise cybersecurity governance strategies, policies, standards, and operating frameworks aligned with organizational objectives and security requirements. Lead cybersecurity governance initiatives covering information security policies, governance committees, cyber risk management, compliance programs, security controls, and technology governance. Collaborate with Cybersecurity, Information Technology, Enterprise Risk Management, Legal, Compliance, Internal Audit, Data Privacy, Cloud Engineering, Human Resources, Procurement, and Executive Leadership to strengthen organizational cyber governance. Develop, maintain, and enforce cybersecurity policies, standards, procedures, control frameworks, and governance documentation. Establish governance processes for cyber risk identification, assessment, treatment, monitoring, reporting, and continuous improvement. Lead cyber risk assessments, control maturity reviews, security gap analyses, governance audits, and compliance assessments. Oversee compliance with international cybersecurity frameworks and standards including ISO/IEC 27001, NIST Cybersecurity Framework (CSF), CIS Controls, COBIT, PCI DSS, SOC 2, and applicable UAE cybersecurity regulations. Coordinate internal and external cybersecurity audits, regulatory examinations, certification activities, remediation plans, and evidence collection. Develop governance metrics, executive dashboards, board reports, cyber risk registers, key risk indicators (KRIs), and key performance indicators (KPIs). Promote cybersecurity awareness by partnering with learning teams to support governance training, policy communication, and security awareness initiatives. Evaluate emerging cybersecurity trends, governance technologies, regulatory developments, artificial intelligence (AI)-driven cyber defense, governance automation, and risk intelligence platforms. Monitor key performance indicators (KPIs) including policy compliance, audit findings, remediation completion, control effectiveness, cyber risk exposure, regulatory compliance, security awareness participation, third-party risk status, governance maturity, and incident trends. Conduct governance reviews, compliance monitoring, control testing, vendor risk assessments, benchmarking studies, and continuous improvement initiatives. Ensure compliance with UAE cybersecurity regulations, data protection laws, privacy requirements, contractual obligations, industry standards, and organizational governance policies. Manage cybersecurity governance budgets, governance tools, consulting partners, audit providers, compliance platforms, and strategic governance initiatives. Drive digital transformation through artificial intelligence (AI)-powered governance analytics, automated compliance monitoring, policy lifecycle management, governance, risk, and compliance (GRC) platforms, workflow automation, and business intelligence solutions. Utilize Microsoft Defender, Microsoft Purview, Microsoft Sentinel, Service Now GRC, RSA Archer, One Trust, Audit Board, Splunk, Tenable, Qualys, Jira, Confluence, Microsoft 365, Power BI, Tableau, AWS, Microsoft Azure, Google Cloud Platform (GCP), and cybersecurity governance platforms to monitor governance performance and generate actionable insights. Prepare executive dashboards, board reports, governance assessments, audit reports, cyber risk analyses, regulatory updates, compliance scorecards, and strategic recommendations for senior leadership. Lead, mentor, and develop cybersecurity governance analysts, GRC specialists, compliance professionals, security risk analysts, and cross-functional teams while fostering a culture of security, accountability, integrity, collaboration, and continuous improvement. Requirements Bachelor's degree in Cybersecurity, Information Security, Computer Science, Information Technology, Information Systems, Risk Management, Business Administration, or a related field. Master's degree in Cybersecurity, Information Assurance, Information Systems, Business Administration (MBA), Risk Management, or a related discipline is highly advantageous. Professional certifications such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified in Risk and Information Systems Control (CRISC), Certified Information Systems Auditor (CISA), ISO/IEC 27001 Lead Implementer or Lead Auditor, COBIT, or equivalent are highly preferred. Minimum 5 years of experience in cybersecurity governance, information security, governance, risk and compliance (GRC), cyber risk management, IT audit, or related roles. At least 2 years of experience managing cybersecurity governance programs, GRC platforms, compliance initiatives, audit activities, or multidisciplinary cybersecurity teams preferred. Strong understanding of cybersecurity governance, information security frameworks, enterprise risk management, regulatory compliance, third-party risk management, cloud security governance, security controls, audit methodologies, and business continuity principles. Experience with Microsoft Defender, Microsoft Purview, Microsoft Sentinel, Service Now GRC, RSA Archer, One Trust, Audit Board, Splunk, Tenable, Qualys, Jira, Confluence, Microsoft Office Suite, Power BI, Tableau, AWS, Microsoft Azure, Google Cloud Platform, and cybersecurity governance platforms. Familiarity with AI-powered security analytics, continuous control monitoring, security orchestration and automation (SOAR), cloud security posture management (CSPM), governance automation, zero trust architectures, and advanced cyber threat intelligence is highly advantageous. Strong leadership, communication, stakeholder management, policy development, risk assessment, audit coordination, strategic planning, project management, analytical thinking, and problem-solving skills. Ability to manage multiple cybersecurity governance initiatives while balancing regulatory requirements, business priorities, cyber risks, budgets, timelines, and organizational objectives. Ability to work effectively in a remote environment with distributed security teams, auditors, regulators, technology partners, executives, and global stakeholders, with occasional travel for audits, governance meetings, and strategic planning sessions as required. What We Offer Fully remote work arrangement with flexible collaboration across global cybersecurity, risk, and compliance teams. Competitive compensation package with performance-based incentives. Comprehensive health and wellness benefits. Professional development and cybersecurity leadership growth opportunities. Exposure to AI-powered cybersecurity technologies, advanced GRC platforms, cloud security governance, and enterprise cyber resilience initiatives. Collaborative culture focused on integrity, innovation, accountability, security, and continuous improvement. Opportunity to strengthen enterprise cyber resilience by building governance frameworks that protect critical assets, ensure regulatory compliance, and support secure business growth.

Full Time Bayt

Construction Manager

On-site - UAE 28 July 2026

Construction & Real Estate

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> REQUIRED FOR HIGH-RISE BUILDING PROJECTS IN DUBAI Job Summary The Construction Manager is responsible for the overall planning, coordination, execution, and supervision of construction activities on site. The role ensures that all works are completed safely, on schedule, within budget, and in full compliance with project specifications, drawings, quality standards, and contractual requirements. The Construction Manager leads site teams and subcontractors while coordinating closely with consultants, clients, and internal stakeholders to ensure successful project delivery. Key Responsibilities Planning & Coordination * Plan, monitor, and control all site activities to achieve productivity targets and adherence to approved project schedules. * Develop, implement, and monitor construction methodologies and production control systems, including preparation of method statements and work procedures. * Prepare work packages, construction sequences, and pre-start activity plans. * Coordinate on-site and off-site logistics with procurement and stores teams to ensure timely delivery of materials, equipment, and resources. * Plan and manage pre-commissioning activities, final handover, and closure of all snag items. Site Supervision & Execution * Supervise and coordinate all on-site construction activities, ensuring effective site organization and allocation of responsibilities. * Ensure execution of works in accordance with approved construction programs, method statements, specifications, drawings, and quality requirements. * Track, document, and communicate all design changes and site instructions as directed by the Project Manager or Consultant. * Lead and coordinate subcontractor activities, conducting regular site meetings to review progress, productivity, quality, and corrective actions. Quality Assurance & Control * Review site quality observations, NCRs, and inspection reports, ensuring timely corrective and preventive actions. * Ensure all inspections and tests are carried out and approved prior to covering up works, in coordination with the QA/QC team. * Manage non-conforming works and oversee remedial and corrective activities. * Evaluate and monitor subcontractor and supplier performance. * Review drawings, specifications, and shop drawings, resolving technical issues in coordination with Engineering and the Project Manager. Communication & Liaison * Liaise with clients, consultants, local authorities, and other stakeholders to ensure compliance and smooth project execution. * Ensure all verbal instructions, design changes, and site directives are properly documented and communicated. * Coordinate with the Commercial Manager / Quantity Surveyor on changes affecting cost, variations, and claims. Health, Safety & Environment * Implement and enforce project HSE policies, procedures, and safe work practices on site. * Promote a strong safety culture with the objective of achieving zero accidents and incidents. * Take appropriate disciplinary action for safety violations and respond effectively to incidents and emergencies. * Ensure compliance with statutory safety regulations and company HSE standards. Required Qualifications & Competencies * Bachelor’s degree in Civil Engineering, Architectural Engineering. * 15+ years of experience in construction management roles (preferable high-rise building projects). * Strong technical knowledge of construction materials, methods, logistics, and site execution. * Proven leadership and team management capabilities. * Strong understanding of construction planning, scheduling, and production control. * Excellent coordination, communication, and problem-solving skills. * Proficient in spoken and written English. * Strong computer skills and familiarity with construction management tools. * Ability to manage conflicts, risks, and critical site situations effectively. </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"> </div>

<h2 class="h5">الوصف الوظيفي</h2> <div class="t-break" data-jb-field="description"> مطلوب لمشروعات المباني المرتفعة في دبي ملخص الوظيفة يكون مدير البناء مسؤولاً عن التخطيط العام والتنسيق والتنفيذ والإشراف على أنشطة البناء في الموقع. تضمن الدور أن جميع الأعمال تتم بأمان، وبالجدول الزمني، وفي إطار الميزانية، وبالتوافق الكامل مع مواصفات المشروع، drawings, المعايير الجودة والمتطلبات التعاقدية. يقود مدير البناء فرق الموقع والمقاولين من الباطن مع التنسيق عن كثب مع المستشارين والعملاء وأصحاب المصلحة الداخليين لضمان نجاح تسليم المشروع. المسؤوليات الأساسية التخطيط والتنسيق * خطط، راقب، وتحكم في جميع أنشطة الموقع لتحقيق أهداف الإنتاج والالتزام بجداول المشروع المعتمدة. * طور ونفّذ وراقب مناهج البناء وأنظمة تحكم الإنتاج، بما في ذلك إعداد بيانات الطرق وطرق العمل. * إعداد حزم العمل، تسلسلات البناء، وخطط أنشطة ما قبل البدء. * التنسيق بين اللوجستيات في الموقع وخارجه مع فرق الشراء والمتاجر لضمان تسليم المواد والمعدات والموارد في الوقت المناسب. * خطط وأدِر أنشطة ما قبل التشغيل، التسليم النهائي، وإغلاق جميع بنود العيوب. إشراف الموقع والتنفيذ * أشرف ونسّق جميع أنشطة البناء في الموقع، مع ضمان تنظيم الموقع وتخصيص المسؤوليات بشكل فعال. * ensured تنفيذ الأعمال وفقاً لبرامج البناء المعتمدة وبيانات الطريقة والمواصفات والرسومات ومتطلبات الجودة. * تتبّع وتوثيق والتواصل بجميع تعديلات التصميم والتعليمات الموقِّعة من مدير المشروع أو المستشار. * قيادة وتنسيق أنشطة المقاولين من الباطن، عقد اجتماعات منتظمة في الموقع لمراجعة التقدم والإنتاجية والجودة والإجراءات التصحيحية. ضمان الجودة والسيطرة * مراجعة ملاحظات الجودة في الموقع، NCRs، وتقارير التفتيش، وضمان اتخاذ إجراءات تصحيحية ووقائية في الوقت المناسب. * ضمان قيام جميع عمليات التفتيش والاختبارات والحصول على الموافقات قبل تغطية الأعمال، بالتنسيق مع فريق QA/QC. * إدارة الأعمال غير المطابقة والإشراف على الأنشطة الإصلاحية والوقائية. * تقييم ومراقبة أداء المقاولين والموردين. * مراجعة الرسومات، المواصفات، ورسومات الورشة، لحل القضايا الفنية بالتنسيق مع الهندسة ومدير المشروع. الاتصالات والتنسيب * التنسيق مع العملاء، والمستشارين، والجهات المحلية، وأصحاب المصلحة الآخرين لضمان الامتثال وتنفيذ المشروع بسلاسة. * التأكد من توثيق ونقل جميع التعليمات الشفوية وتغيرات التصميم والتوجيهات الموقعية بشكل صحيح. * التنسيق مع مدير الشؤون التجارية / مقاول الكميات بشأن التغييرات التي تؤثر على التكلفة والت_variations والدعاوى. الصحة والسلامة والبيئة * تنفيذ وتطبيق سياسات HSE للمشروع، والإجراءات، وممارسات العمل الآمنة في الموقع. * تعزيز ثقافة السلامة القوية بهدف تحقيق صفر حوادث وحوادث. * اتخاذ إجراءات تأديبية مناسبة ل violations السلامة والاستجابة الفعالة للحوادث والطوارئ. * ضمان الامتثال للوائح السلامة الم statutory ومعايير HSE للشركة. المؤهلات والكفاءات المطلوبة * درجة البكالوريوس في الهندسة المدنية، والهندسة المعمارية. * 15+ سنوات من الخبرة في مناصب إدارة البناء (يفضل مشاريع المباني المرتفعة). * معرفة تقنية قوية بمواد البناء، والأساليب، واللوجستيات، وتنفيذ الموقع. * قدرات قيادية وإدارة فريق مثبتة. * فهم قوي لتخطيط البناء، الجدولة، والسيطرة على الإنتاج. * مهارات تنسيق وتواصل وحل مشكلات ممتازة. * إجادة اللغة الإنجليزية تحدثاً وكتابة. * مهارات حاسوبية قوية وإلمام بأدوات إدارة البناء. * القدرة على إدارة النزاعات والمخاطر والوضعيات الحرجة في الموقع بشكل فعال. </div><h2 class="h5">المهارات</h2> <div data-jb-field="skills"> </div>

Full Time

Learning & Development Consultant

On-site - UAE - Dubai 26 July 2026

Human Resources

Job Requisition ID: 178987 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day Role Purpose: The L&D Consultant diagnoses learning needs, identifies appropriate solutions and develops strategic learning plans and frameworks to facilitate the achievement of business goals in partnership with our clients and internal stakeholders. Key Role Specific Accountabilities: Training initiatives: Design, develops, implements & assesses training initiatives to ensure content is up to date and reflects best practice Ensures that content is up to date with group practices and processes in order to ensure alignment Researches and proposes blended training solutions Assesses career pathways in line with development and recommends individuals identified with high potential Drive Emiratisation development pathways and traineeships Engage when required with external consultants and specialists Deliver the core curriculum, training calendar and customised programs as scheduled Serve as a Learning and Development Trainer on key projects, cross functional teams and group rollouts Business Solutions: Where required consult, recommend, design interventions and execute business solutions Ensures adherence to industry and government regulatory standards Identify and improve operational systems & processes Research and formally recommend best practice or international standards that drive AFTC vision Ensure delivery metrics are adhered to Consulting: Identify Learning and Development needs within the group for specific business units Manage internal & external customer expectations especially in regards to assessment practices & reporting Consult with businesses to provide solutions and options, measuring customer satisfaction Prepare proposals & quotations in line with business plan objectives (increase revenues, provide access, support performance, increase commercial outcomes) Work inclusively with HR Business Partners, business trainers, Line Managers and Executives to deliver to gain agreement, share workloads and meet expectations Communication: Communicate recommended solutions to the business in order to gain buy-in and approval Ensure all AFG businesses and key stakeholders are aware of the AFTC products & Services Utilise tools and resources that will discover training needs or assess capability standards Maximise opportunities to communicate Group HR & AFTC achievements, initiatives and projects Reports: Maintain systems for collating and reporting on Development performance Manage & Analyse the Learning & Development performance Collate and report AFTC performance metrics Ensure key stakeholders in the business have up to date reports Providing Trainer delivery days and feedback data Projects: Manage projects to meet key objectives As required lead or partner AFTC, Group HR or business specific projects Ensuring project KPI's are met and exceeded Person Specific: Education: Bachelors degree and/or relevant Training certificates Minimum Experience and Knowledge: Fluent written and spoken English Curriculum design experience Knowledge of Competency standards A wide range of assessment design and delivery knowledge Program facilitation experience A high level of computer literacy Experience of blended learning Business operations, project management and Customer Service experience would be a distinct advantage Extensive Sales experience, Relationship Management experience, project management, Customer Service & Sales Job-Specific Skills: High level of analysis & problem solving Consulting skills Curriculum design Assessment methodologies Project Management skills Analytical skills Excellent ability to design and facilitate a variety of creative learning interventions which bring lasting value. Deep knowledge of current training practices and methodologies. Proven ability to deliver competently to senior /board level delegates. Proactive thinking and problem solving skills. Proven ability to run projects within time, cost and quality constraints. Comprehensive knowledge and deep understanding of current leadership and management development techniques. Experience in design across a whole range of programmes. Experience in proposal design and client pitching. First class communication skills. Ability to multitask. Ability to work under tight timelines. First class relationship management skills. IT skills- across major tools- Word/Excel/Power Point/Outlook. Coaching/mentoring skills. Commercial acumen and hunger for business success. Behaviour in line with our values at all times. Self starter and efficient time manager. About Al-Futtaim Retail Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options. Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…

Bayt

Legal Counsel

On-site - UAE 24 July 2026

Accounting, Finance & Banking

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Legal counsel will provide legal support on various banking and finance transactions, including bilateral and syndicated loans, structured finance, cross-border and multi-jurisdictional matters, and specialist banking products. Operating with significant autonomy, the role involves drafting, reviewing, and negotiating financing documentation, including LMA-based agreements and security packages, and advising on regulatory and legal risk issues across the bank’s Corporate & Investment Banking and International Banking Group. This role requires expertise in UAE and international banking laws, financial services regulation, and experience working with varied financing structures and regulatory frameworks. The lawyer is expected to contribute to legal policy development, and support bank-wide strategic initiatives, including innovation, digital transformation, and emerging technologies. A key responsibility includes promoting best practices in legal advice and documentation standards and ability to deliver under pressure in a dynamic, multicultural environment are essential. <ul><li>Draft and review various financing documentation, including LMA-based agreements and security packages, in line with UAE and international banking laws and best practice, under supervision of senior legal counsel.</li><li>Assist and support senior lawyers in various banking and finance transactions, advice and research. </li><li>Assist in negotiations with counterparties, obligors, and third parties. </li><li>Provide sound legal advice on a wide range of wholesale banking financial products and services, transactions, and matters, under supervision of senior legal counsel.</li><li>Contribute to Bank-wide initiatives and wholesale banking legal projects, including digital transformation, innovation, banking and financial products and services, initiatives with active engagement across the Bank’s international offices.</li><li>Contribute to the development and implementation of legal policies, procedures, and templates.</li><li>Collaborate with colleagues, business teams, and stakeholders, to contribute to innovative, commercially sound, and legally robust solutions.</li><li>Undertake legal research on banking and finance laws and financial services regulations, cases, and topics. </li><li>Identify legal risks, ensure compliance with applicable banking and financial regulations, and support implementation of risk mitigation strategies.</li><li>Proactively update legal knowledge and technical skills through training, seminars, and other resources</li><li>Ensure legal advice complies with internal Bank policies, applicable laws and regulatory requirements.</li><li>Review documents to establish customer’s capacity and due authority (i.e. POA, articles and by-laws, board and shareholders resolutions, commercial license, certificate of incumbency and related documents).</li><li>Provide legal input on new products, services, operational strategies, and governance.</li><li>Collaborate effectively with colleagues in a team-oriented environment.</li><li>Manage own matters and deliverables, maintaining accurate records of advice and documentation through practice management tools.  </li><li>Emirati national with a Law Degree</li><li>Minimum 3 years’ post-qualification experience in banking and finance law, preferably with a top-tier law firm.</li><li>Knowledge / Experience in: Banking & Finance, Corporate Finance, Corporate and Commercial, Financial Services & Financial Services Regulation, Cross border financial transactions, and LMA documentation</li><li>A strong academic record and a law degree from a reputable university. </li><li>Admission to practice law in a recognized jurisdiction. </li><li>Languages: Fluent in English and Arabic.</li><li>Strong written and verbal communication skills in drafting legal documents and interacting with clients, stakeholders, and colleagues. </li><li>Proficient in a range of computer applications.  </li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> Nationality </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> سيقدم المستشار القانوني الدعم القانوني في مجموعة من المعاملات المصرفية والمالية، بما في ذلك القروض الثنائية والمتعددة الديون، التمويل المهيكل، القضايا عبر الحدود والمتعددة الاختصاصات، والمنتجات المصرفية المتخصصة. يعمل باستقلالية كبيرة، ويتضمن الدور صياغة ومراجعة والتفاوض على وثائق التمويل، بما في ذلك الاتفاقيات القائمة على LMA وحزم الضمان، وتقديم المشورة في قضايا المخاطر التنظيمية والقانونية عبر مجموعة الخدمات المصرفية للشركات والاستثمار والمجموعة المصرفية الدولية. يتطلب الدور خبرة في قوانين المصارف الإماراتية والدولية، وتنظيم الخدمات المالية، وخبرة في العمل ضمن هياكل تمويلية ونُظم تنظيمية متنوعة. من المتوقع أن يساهم المحامي في تطوير السياسات القانونية ودعم المبادرات الاستراتيجية على مستوى البنك، بما في ذلك الابتكار والتحول الرقمي والتكنولوجيات الناشئة. كما أن مسؤوليته الأساسية تشمل تعزيز أفضل الممارسات في تقديم الاستشارات القانونية ومعايير الوثائق والقدرة على العمل تحت الضغط في بيئة ديناميكية ومتعددة الثقافات. <ul><li>صياغة ومراجعة وثائق تمويل مختلفة، بما في ذلك الاتفاقيات القائمة على LMA وحزم الضمان، بما يتماشى مع قوانين الإمارات العربية المتحدة والقوانين المصرفية الدولية وأفضل الممارسات، تحت إشراف المستشار القانوني الأول.</li><li>المساعدة والدعم للمحامين الكبار في مختلف صفقات المصارف والتمويل، والنصائح والبحوث.</li><li>المساعدة في المفاوضات مع الأطراف المقابلة والمتعهدين والأطراف الثالثة.</li><li>تقديم مشورة قانونية سليمة في مجموعة واسعة من منتجات وخدمات وعمليات ومنتجات الخدمات المصرفية بالجملة، وتحت إشراف المستشار القانوني الأول.</li><li>المساهمة في مبادرات البنك ومشروعات قانونية خاصة بالخدمات المصرفية بالجملة، بما في ذلك التحول الرقمي والابتكار والخدمات والمنتجات المصرفية والمالية، والمشاركة النشطة عبر فروع البنك الدولية.</li><li>المساهمة في تطوير وتنفيذ السياسات والإجراءات والقوالب القانونية.</li><li>التعاون مع الزملاء وفرق الأعمال وأصحاب المصلحة، للمساهمة في حلول مبتكرة وذات جدوى تجارية وقانونية قوية.</li><li>إجراء بحوث قانونية حول قوانين المصارف والتمويل والتنظيمات والخدمات المالية والقضايا والمواضيع</li><li>تحديد المخاطر القانونية، وضمان الامتثال للوائح المصرفية والمالية ذات الصلة، ودعم تنفيذ استراتيجيات تقليل المخاطر.</li><li>تحديث المعرفة القانونية والمهارات الفنية بشكل نشط من خلال التدريب والندوات والموارد الأخرى</li><li>التأكد من أن الاستشارات القانونية تتوافق مع سياسات البنك الداخلية والقوانين والمتطلبات التنظيمية المعمول بها.</li><li>مراجعة الوثائق لتثبيت قدرة العميل وسلطته الإدارية (مثلاً التوكيل، النظام الأساسي واللوائح، قرارات المجلس والمساهمين، الرخصة التجارية، شهادة الوضع الوظيفي والوثائق ذات الصلة).</li><li>تقديم مدخلات قانونية حول المنتجات والخدمات والاستراتيجيات التشغيلية والحوكمة الجديدة.</li><li>التعاون بفاعلية مع الزملاء في بيئة فريق عمل.</li><li>إدارة مسائل وتقديمات خاصة به، والحفاظ على سجلات دقيقة للنصائح والوثائق من خلال أدوات إدارة الممارسة.</li><li>مواطن إماراتي يحمل شهادة في القانون</li><li>خبرة لا تقل عن 3 سنوات بعد الحصول على المؤهل في قانون البنوك والتمويل، ويفضل مع شركة محاماة من الدرجة الأولى.</li><li>المعرفة/الخبرة في: المصارف والتمويل، التمويل المؤسسي، الشركات والتجارة، الخدمات المالية وتنظيم الخدمات المالية، المعاملات المالية عبر الحدود، ووثائق LMA</li><li>سجل أكاديمي قوي وشهادة قانون من جامعة محترمة.</li><li>القبول لمزاولة المحاماة في اختصاص معترف به.</li><li>اللغات: الطلاقة في الإنجليزية والعربية.</li><li>مهارات كتابية وشفوية قوية في صياغة الوثائق القانونية والتفاعل مع العملاء وأصحاب المصلحة والزملاء.</li><li>إتقان مجموعة من تطبيقات الحاسوب.</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">المرشح المفضل</h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> الجنسية </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> الإمارات العربية المتحدة </div> </div>

Full Time

Senior Analyst

On-site - UAE - Abu Dhabi Emirate 22 July 2026

Information Technology

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to know our team: The Marketing team at Agoda is highly data-driven and focused on developing at-scale, measurable marketing programs designed to improve the lifetime value of Agoda customers. The team combines a blend of the best analysts, marketing strategists and data scientists, collectively building a team that thrives on data, creative ideas and technology. . The Marketing leadership fosters a great learning environment, providing the opportunity to learn and grow by working closely with experts from a diverse variety of backgrounds from across the globe. Due to continued expansion, there are multiple analyst roles within the marketing team across different marketing channels. While the scope will vary depending on these channels, here are some examples: Experimentation and optimizing campaign performance: Experiment with ads/campaign structures and bidding& pricing strategies on partners such as Google, Bing, Tripadvisor, Trivago and other search engines. Adapt to new product features and roll out changes from successful tests. Modeling: Analyze vast amounts of data generated by experiments, develop predictive models using data science techniques (eg. understanding impact on bookings from large scale TV campaigns or demand elasticity from pricing optimization) and liaise with product teams on implementation roadmap Reporting, analysis and insights: Building dashboards to track performance, derive insights, understand growth levers and communicate recommendations via presentations to stakeholders What you’ll Need to Succeed: Bachelor’s degree or higher from top university in a quantitative subject (computer science, mathematics, engineering business or science) Excellent verbal and written communication skills in English2+ years experience in data crunching from top-tier consulting, investment banking, private equity or strategy/business for a fast-growing globaltech company Experience in one or more data analysis packages or databases, eg., SAS, R, SPSS, Python, VBA, SQL and visualization tools, eg. Tableau, Power BIAbility to move fast and be efficient, making decisions on objective evidence rather than subjective gut feel Innate desire to take ownership, make an impact and influence outcomes Excellent organizational skills, attention to detail and ability to work independently It’s great if you have: Experience in digital marketing or ecommerce Experience with A/B testing and other testing metrics Strong presentation and negotiation skills Skills that foster collaboration and team spirit #STRA#ANLS#MRKT#3 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #baku #minsk #brussels #antwerp #ghent #charleroi #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluis data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics power bi Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover More About Working At Agoda Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Full Time

AI Agent Manager

Remote - UAE - Dubai 22 July 2026

Hospitality & Tourism

The AI Agent Manager, Commercial is responsible for identifying, designing, building, and deploying AI and automation agents across the sales and revenue operations function. This is a hands on, senior individual contributor role focused on driving bottom up adoption of AI powered workflows within commercial teams. The role exists to accelerate sales productivity, improve pipeline quality, reduce manual effort in quoting, proposal generation, and customer communications, and embed a culture of AI augmented working across the commercial organisation. The AI Agent Manager works closely with sales leaders, revenue operations, and product teams to identify high value use cases, prototype solutions, measure adoption, and scale what works. Responsibilities 1. Use Case Discovery and Prioritisation: Identify and evaluate high value opportunities to deploy AI agents across the sales function, including lead qualification, outbound sequencing, proposal drafting, quote generation, and CRM data enrichment. Prioritise based on effort, impact, and adoption readiness. 2. Agent Design, Build, and Deployment: Design, configure, and deploy AI agents and automated workflows using LLMs, APIs, and integration tools. Own the end to end lifecycle from prototype through production deployment, including testing, monitoring, and iteration. 3. Sales Productivity Improvement: Reduce manual effort in repetitive commercial workflows by embedding AI agents into daily sales activities. Measure time saved, error reduction, and throughput improvements. Ensure agents augment rather than replace human judgment in customer facing interactions. 4. Adoption and Change Management: Drive bottom up adoption by working directly with sales teams and individual contributors. Provide hands on training, create playbooks, run workshops, and build internal champions. Track adoption metrics and iterate based on user feedback. 5. Data Quality and Integration: Ensure AI agents operate on clean, reliable data by working with revenue operations and data teams. Define data requirements, build integration points with CRM, ERP, and communication tools, and establish feedback loops to improve agent accuracy over time. 6. Performance Measurement and Reporting: Define and track KPIs for each deployed agent including adoption rates, productivity gains, accuracy, and ROI. Report outcomes to commercial leadership and use evidence to inform scaling decisions and investment cases. 7. Cross Functional Collaboration: Partner with Product, Engineering, and IT to align agent deployments with platform capabilities, security requirements, and data governance standards. Ensure agents are built within approved frameworks and comply with company policies. 8. Experimentation and Innovation: Stay current with emerging AI capabilities, LLM developments, and automation tools. Run structured experiments to test new approaches and share learnings across the organisation to build collective AI fluency. 9. Documentation and Knowledge Management: Maintain clear documentation for all deployed agents including design rationale, configuration, dependencies, known limitations, and escalation paths. Build a reusable library of agent patterns and templates. 10. Vendor and Tool Evaluation: Evaluate and recommend AI tools, platforms, and vendors relevant to commercial use cases. Provide informed build versus buy recommendations within group guardrails. Requirements Qualifications and Education Include any specialised education and minimum qualifications needed to be able to perform the job. Bachelor degree in Business, Computer Science, Data Science, or related discipline. Certifications in AI, machine learning, or automation platforms are a plus. Work Experience · 3 to 5 years experience in sales operations, revenue operations, or commercial process improvement roles. Demonstrated experience deploying AI tools, LLM based agents, or workflow automation in a B2B sales environment. Experience with CRM systems, sales enablement tools, and data pipelines. Track record of driving adoption of new tools and processes across commercial teams. Skills and Knowledge· Strong understanding of LLMs, prompt engineering, and AI agent frameworks. Practical experience with automation platforms and API integrations. Sales process knowledge including pipeline management, quoting, proposal generation, and customer communications. Data analysis and KPI design skills. Change management ability to drive adoption bottom up without formal authority. Strong communication skills to translate technical concepts for commercial audiences. Claude Enterprise and Cowork Skills· Proficiency in Anthropic's Claude platform including Claude for Enterprise and Claude Teams administration, user provisioning, workspace configuration, and usage policy management.· Hands on experience with Claude Cowork mode for desktop automation, including skill creation and management (SKILL.md authoring), custom plugin development and deployment, and scheduled task configuration using cron based scheduling.· Experience with Claude Code CLI for agentic coding workflows, including hooks, slash commands, and MCP (Model Context Protocol) server integration for connecting Claude to enterprise data sources and third party tools. · Ability to design and implement agentic loops and multi step agent workflows, including tool use patterns, iterative reasoning chains, sub agent orchestration, error recovery loops, and human in the loop approval gates.· Advanced prompt engineering for Claude models including system prompts, structured output formatting, tool definitions, chain of thought techniques, and context window optimisation for enterprise scale document processing. · Working knowledge of the Anthropic API including Claude Agent SDK, tool use (function calling), streaming responses, batch processing, and model selection across Claude Opus, Sonnet, and Haiku variants for cost and latency optimisation.· Familiarity with enterprise connectors and integrations within Claude ecosystem including Microsoft 365 (Outlook, Teams, Share Point), browser automation via Claude in Chrome, and third party MCP connectors for operational data sources. · Understanding of AI safety, security, and governance principles including prompt injection defence, content filtering, data privacy controls, audit logging, and compliance with enterprise security policies when deploying AI agents at scale. Continuous learning in AI, LLMs, and automation expected. Benefits Competitive Salary and Bonus: We reward your expertise and contributions. Inclusive Onboarding Experience: Our onboarding program is designed to set you up for success right from day one. Marcura Wellness Zone: We value your work-life balance and well-being. Global Opportunities: Be part of an ambitious, expanding company with a local touch. Diverse, Supportive Work Culture: We're committed to inclusion, diversity, and a sense of belonging for all team members.

Full Time

Lead Process Engineer

On-site - UAE - Abu Dhabi Emirate 20 July 2026

Information Technology

Job Description Wood is currently recruiting for an experienced Lead Process Engineer to be based at office in Abu Dhabi within our within our Oil, Gas & New Energies business based in Abu Dhabi, United Arab Emirates. Due to the nature of the projects and client expectation, the position will be based at our office in Abu Dhabi, United Arab Emirates and will require occasional travel to Spain. The Role This is an exciting opportunity for an experienced PMC Lead Process Engineer with a proven track record in the delivering for a high-profile client. Our Clients and Projects Designing the future. Transforming the world. Across EMEA, our teams are providing solutions and expertise to support our growing client base, focused on combining maintenance and operations with asset management, modifications and engineering services across the energy and materials markets. We are focused on growth and our strategy is centered around building partnerships with our clients across the three regions: UK, Norway and the Middle East and Africa. What We Can Offer Meaningful and interesting projects: Delivered to high profile clients across the Energy Sector Commitment to Diversity and Inclusion: We are an organization actively committed to diversity and inclusion across our business Competitive remuneration package: With regular reviews to ensure we are rewarding at the right level in line with the market Medical Insurance: Ensures inpatient, and outpatient medical care is available should you require treatment Group Life and Personal Accident Insurance: The company provides Life Assurance cover End of Service Gratuity: In line with UAE Labor Law, all employees are eligible for an End of Service benefit The Employee Share Plan: Gives you the opportunity to purchase Wood shares and receive a match from the company Long Service Award: Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ services of our employees at 5 - year service milestones Commitment to continued professional development: Development plans that are tailored to your individual needs and interests Global connections: Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession Energy Transition Academy: Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems - delivered by experts in their field Responsibilities Job Objective To lead and manage all process engineering activities on behalf of the Project Management Consultant (PMC) for ADNOC projects, ensuring the safe, efficient, and compliant delivery of process design and engineering in alignment with ADNOC standards, project specifications, and international best practices. The role is responsible for providing technical leadership, overseeing EPC contractor deliverables, ensuring design integrity, optimizing process performance, and supporting the successful execution of the project within scope, schedule, and budget. Ensure integration of overall Process Engineering. Overall coordination within IPMT Process Engineering Team Ensure quality and accuracy of Engineering Consultant’s & EPC Contractor’s Process Engineering design activities Review and approval of Engineering Consultant's and EPC Contractor’s work and ensure compliance with ADNOC project specifications, relevant codes and standards, and best industry practices Coordinate the required engineering participation in the development and analysis of various design options and business models. Contribute input and expertise in the development and analysis of various design options and business models to design optimization and validation Participate in teams for equipment sizing / equipment selection considering optimization and standardization Ensure that the facilities are designed in accordance with the latest corporate guidelines with respect to environment and health aspects Ensure full utilization of the existing facilities while optimizing the facilities required for the new projects Participate in layout reviews, Model review, design reviews, and technical workshops Provide technical assistance and coordination with other discipline engineers Coordinate technical reviews and bid evaluation, and performance evaluation Provide technical assistance during installation, pre-commissioning & commissioning Report to ADNOC Discipline Team Leader, Engineering Manager, and provide support to Project Managers and Engineers within the Project Management Team organization Interface with Managers, Team Leaders and Engineers in Company's Technical Departments, Business Units, Operations Units, and Logistics Department Interface regularly with Contractor’s Engineering and Project Management team and discipline engineers as and when required Qualifications What makes you remarkable? At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges. Bachelor of Science degree in Chemical Engineering Minimum of 15 years of relevant experience in oil and gas industry Excellent written and verbal communication skills Excellent technical team and interpersonal skills Experience and detailed knowledge of relevant international codes and standards Knowledge of engineering computer programs and general business software Ability to make independent decisions in the planning, organizing and coordinating to develop solutions to complex problems About Us Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com Diversity Statement We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.

Full Time

Lead Process Engineer

On-site - UAE - Abu Dhabi Emirate 20 July 2026

Information Technology

Job Description Wood is currently recruiting for an experienced Lead Process Engineer to be based at office in Abu Dhabi within our within our Oil, Gas & New Energies business based in Abu Dhabi, United Arab Emirates. Due to the nature of the projects and client expectation, the position will be based at our office in Abu Dhabi, United Arab Emirates and will require occasional travel to Spain. The Role This is an exciting opportunity for an experienced PMC Lead Process Engineer with a proven track record in the delivering for a high-profile client. Our Clients and Projects Designing the future. Transforming the world. Across EMEA, our teams are providing solutions and expertise to support our growing client base, focused on combining maintenance and operations with asset management, modifications and engineering services across the energy and materials markets. We are focused on growth and our strategy is centered around building partnerships with our clients across the three regions: UK, Norway and the Middle East and Africa. What We Can Offer Meaningful and interesting projects: Delivered to high profile clients across the Energy Sector Commitment to Diversity and Inclusion: We are an organization actively committed to diversity and inclusion across our business Competitive remuneration package: With regular reviews to ensure we are rewarding at the right level in line with the market Medical Insurance: Ensures inpatient, and outpatient medical care is available should you require treatment Group Life and Personal Accident Insurance: The company provides Life Assurance cover End of Service Gratuity: In line with UAE Labor Law, all employees are eligible for an End of Service benefit The Employee Share Plan: Gives you the opportunity to purchase Wood shares and receive a match from the company Long Service Award: Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ services of our employees at 5 - year service milestones Commitment to continued professional development: Development plans that are tailored to your individual needs and interests Global connections: Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession Energy Transition Academy: Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems - delivered by experts in their field Responsibilities Job Objective To lead and manage all process engineering activities on behalf of the Project Management Consultant (PMC) for ADNOC projects, ensuring the safe, efficient, and compliant delivery of process design and engineering in alignment with ADNOC standards, project specifications, and international best practices. The role is responsible for providing technical leadership, overseeing EPC contractor deliverables, ensuring design integrity, optimizing process performance, and supporting the successful execution of the project within scope, schedule, and budget. Ensure integration of overall Process Engineering. Overall coordination within IPMT Process Engineering Team Ensure quality and accuracy of Engineering Consultant’s & EPC Contractor’s Process Engineering design activities Review and approval of Engineering Consultant's and EPC Contractor’s work and ensure compliance with ADNOC project specifications, relevant codes and standards, and best industry practices Coordinate the required engineering participation in the development and analysis of various design options and business models. Contribute input and expertise in the development and analysis of various design options and business models to design optimization and validation Participate in teams for equipment sizing / equipment selection considering optimization and standardization Ensure that the facilities are designed in accordance with the latest corporate guidelines with respect to environment and health aspects Ensure full utilization of the existing facilities while optimizing the facilities required for the new projects Participate in layout reviews, Model review, design reviews, and technical workshops Provide technical assistance and coordination with other discipline engineers Coordinate technical reviews and bid evaluation, and performance evaluation Provide technical assistance during installation, pre-commissioning & commissioning Report to ADNOC Discipline Team Leader, Engineering Manager, and provide support to Project Managers and Engineers within the Project Management Team organization Interface with Managers, Team Leaders and Engineers in Company's Technical Departments, Business Units, Operations Units, and Logistics Department Interface regularly with Contractor’s Engineering and Project Management team and discipline engineers as and when required Qualifications What makes you remarkable? At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges. Bachelor of Science degree in Chemical Engineering Minimum of 15 years of relevant experience in oil and gas industry Excellent written and verbal communication skills Excellent technical team and interpersonal skills Experience and detailed knowledge of relevant international codes and standards Knowledge of engineering computer programs and general business software Ability to make independent decisions in the planning, organizing and coordinating to develop solutions to complex problems About Us Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com Diversity Statement We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.

Part Time

Lead Electrical Engineer

On-site - UAE - Abu Dhabi Emirate 19 July 2026

Information Technology

Job Description The Role This is an exciting opportunity for an experienced PMC Lead Electrical Engineer with a proven track record in the delivering for a high-profile client. Our Clients and Projects Designing the future. Transforming the world. Across EMEA, our teams are providing solutions and expertise to support our growing client base, focused on combining maintenance and operations with asset management, modifications and engineering services across the energy and materials markets. We are focused on growth and our strategy is centered around building partnerships with our clients across the three regions: UK, Norway and the Middle East and Africa. What We Can Offer Meaningful and interesting projects: Delivered to high profile clients across the Energy Sector Commitment to Diversity and Inclusion: We are an organization actively committed to diversity and inclusion across our business Competitive remuneration package: With regular reviews to ensure we are rewarding at the right level in line with the market Medical Insurance: Ensures inpatient, and outpatient medical care is available should you require treatment Group Life and Personal Accident Insurance: The company provides Life Assurance cover End of Service Gratuity: In line with UAE Labor Law, all employees are eligible for an End of Service benefit The Employee Share Plan: Gives you the opportunity to purchase Wood shares and receive a match from the company Long Service Award: Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ services of our employees at 5 - year service milestones Commitment to continued professional development: Development plans that are tailored to your individual needs and interests Global connections: Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession Energy Transition Academy: Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems - delivered by experts in their field Job Objective Provide technical expertise in all Electrical design Ensure design and engineering compliance with relevant codes and ADNOC standards Coordinate, Monitor and handle Electrical design and engineering with EPC Contractor as per project expectation and complete the same within the time frame Work with other discipline engineers within IPMT, EPC Contractor, ADNOC Engineering / Operation / Site Interface to resolve technical issues and ensure quality Discipline Engineering execution and integrity etc. Perform regular and timely technical reviews of Electrical Engineering deliverables developed by engineering consultants/contractors, ensuring design quality in compliance with relevant codes, standards, and best practices. Responsibilities Ensure integration of overall Electrical Engineering. Overall coordination within IPMT Electrical Engineering Team Ensure quality and accuracy of Engineering Consultant’s & EPC Contractor’s Electrical Engineering design activities Review and approval of Engineering Consultant's and EPC Contractor’s work and ensure compliance with ADNOC project specifications, relevant codes and standards, and best industry practices Coordinate the required engineering participation in the development and analysis of various design options and business models. Contribute input and expertise in the development and analysis of various design options and business models to design optimization and validation. Participate in teams for equipment sizing / equipment selection considering optimization and standardization. Ensure that the facilities are designed in accordance with the latest corporate guidelines with respect to environment and health aspects. Ensure full utilization of the existing facilities while optimizing the facilities required for the new projects. Participate in layout reviews, Model review, design reviews, and technical workshops. Provide technical assistance and coordination with other discipline engineers. Coordinate technical reviews and bid evaluation, and performance evaluation. Provide technical assistance during installation, pre-commissioning & commissioning Report to ADNOC Discipline Team Leader, Engineering Manager, and provide support to Project Managers and Engineers within the Project Management Team organization Interface with Managers, Team Leaders and Engineers in Company's Technical Departments, Business Units, Operations Units, and Logistics Department Interface regularly with Contractor’s Engineering and Project Management team and discipline engineers as and when required Qualifications Skills And Qualifications What makes you remarkable? At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges. Bachelor of Science degree in Electrical Engineering Minimum of 15 years of relevant experience in oil and gas industry Excellent written and verbal communication skills Excellent technical team and interpersonal skills Experience and detailed knowledge of relevant international codes and standards Knowledge of engineering computer programs and general business software Ability to make independent decisions in the planning, organizing and coordinating to develop solutions to complex problems About Us Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com Diversity Statement We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.

Bayt

Director of Outside Catering Sales

On-site - UAE 18 July 2026

Events & Entertainment

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> START YOUR JOURNEY WITH US JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away. LOVE WHAT YOU DO EVEN MORE At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience.  Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following:  An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels.  Learning opportunities with some of the best professionals the region has to offer. We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule.  A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and: World class training and development, including leadership development. Recognition programs. Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000! Discounted food & drink in all our restaurants and bars. Discounts for your friends and family. Unlimited career opportunities (Internationally and locally) Medical and Life insurance Amazing support to ensure you have all the tools you require to complete your day-to-day tasks.  OUR EXPECTATIONS FROM THE ROLE: Job Summary: The Director of Outside Catering Sales serves as the strategic leader responsible for driving revenue growth, market expansion, and overall business performance for the Outside Catering division at JW Marriott Marquis Dubai. This role is accountable for developing and executing a comprehensive sales strategy that positions the hotel as a market leader in the outside catering sector while ensuring alignment with Marriott International’s brand standards, service culture, and commercial objectives. The Director leads all proactive sales efforts, focusing on business development, client acquisition, key account management, and revenue optimization across all catering segments. Through strategic selling, relationship management, market intelligence, and effective forecasting, the role ensures the achievement of annual revenue goals while maximizing profitability and market share. A critical component of this position is the strong partnership and dotted-line relationship with the hotel’s operational leadership teams, including Culinary, Event Planning, Banquet Operations, Stewarding, and other event support functions. While the Director maintains full ownership of sales performance and customer acquisition, the success of the Outside Catering business is highly dependent on seamless collaboration with operations to ensure the successful planning, execution, and delivery of events. The Director acts as the commercial voice of the customer while working closely with operational stakeholders to evaluate event feasibility, resource allocation, service delivery standards, and overall client satisfaction. This partnership ensures that all business opportunities sold can be executed efficiently, profitably, and in accordance with JW Marriott Marquis Dubai’s luxury service standards. This role provides overall leadership, coaching, and direction for the Outside Catering Sales team, fostering a high-performing culture focused on accountability, customer engagement, and revenue generation. The Director is responsible for developing sales talent, establishing clear performance objectives, driving productivity, and creating succession plans to support long-term business success. In addition, the Director is responsible for: Developing and executing the strategic business plan for Outside Catering. Identifying new market opportunities and emerging revenue streams. Driving proactive sales activities to grow market share and brand presence. Building and maintaining relationships with key corporate, government, social, and event industry clients. Leading pricing, negotiations, and commercial decision-making to maximize revenue and profitability. Delivering accurate business forecasts, pipeline management, and performance reporting. Collaborating closely with Operations leadership to ensure successful event execution and exceptional guest experiences. Monitoring market trends, competitive activity, and customer insights to inform business strategies. Ensuring all sales practices and customer interactions align with Marriott brand standards and service excellence expectations. As the strategic business leader of the department, the Director shares accountability with Operations for the successful delivery of outside catering events and is expected to maintain a highly visible presence throughout the customer journey - from initial sales engagement through event execution and post-event relationship management. Ultimately, the Director of Outside Catering Sales is responsible for creating a commercially driven, operationally aligned, and guest-focused catering business that delivers sustainable revenue growth, exceptional SCOPE / BUSINESS CONTEXT A Full-Time position based at JW Marriott Marquis Dubai. Number of Direct Reports – 3 Titles of Direct Reports – Sales Manager, Assistant Sales Manager & Sales Executive – Outside Catering Sales CANDIDATE PROFILE Experience: More than 5 years of Outside Catering Sales, Events Operations or Planning Experience  More than 5 years of Experience Managing Others Marriott sales experience is desirable but not essential.  Experience of selling in outside catering sales is essential. Fluent Arabic both oral and written is desirable but not essential. Handling outside catering operation is desirable but not essential.  Skills and Knowledge Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Basic Computer Skills - Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.). Operating Procedures - Knowledge of Standard and Local Operating Procedures (SOPs and LSOPs) that apply to job. Analytical/Critical Thinking - The ability to gather and organize information using a logical and systematic process; recognize patterns and relationships in complex data; examine data to identify implications, problems and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses and consequences of alternative solutions and approaches to solving problems. Economics and Accounting - Knowledge of economic and accounting principles and practices, P&L statements, operating budgets, forecasting and scheduling, and the reporting of financial data. Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures. Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Number Facility - The ability to add, subtract, multiply, or divide quickly and correctly. Originality - The ability to come up with unusual or clever ideas about products, services or situations, or to develop creative ways to solve a problem. Applied Business Knowledge - Understanding market dynamics, enterprise level objectives and important aspects of Marriott’s business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results. Mathematics - Using mathematics to solve problems. Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training and development, compensation and benefits, labor relations and negotiation, and personnel information systems. CORE WORK ACTIVITIES Strategic Planning and Execution: Develop and execute a comprehensive strategy for outside catering operations, aligned with the business objectives of the organization. Lead the implementation of strategic initiatives to ensure efficient and successful event management for outside catering services. Communication and Goal Alignment: Facilitate regular communication among all stakeholders involved in outside catering operations, including catering teams, vendors, and clients. Ensure clear and consistent messaging of departmental goals to drive desired outcomes and exceed client expectations. Performance Management and Focus: Identify key performance drivers for outside catering success and maintain a strong focus on achieving operational excellence. Integrate departmental goals into operational plans, aligning efforts with broader business strategies and objectives. Market Analysis and Innovation: Conduct market research and analysis to stay informed about industry trends, competitor offerings, and customer preferences in outside catering services. Propose innovative ideas and solutions to enhance the quality and competitiveness of catering services, ensuring alignment with organizational goals. Risk Management and Revenue Generation: Collaborate with the catering team to anticipate and address potential risks and challenges associated with catering events. Encourage proactive risk-taking to identify opportunities for revenue growth and enhance the overall guest experience. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. </div>

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> ابدأ رحلتك معنا يمتد فندق JW Marriott Marquis Dubai في قلب منطقة وسط المدينة النابضة بالحياة بترف حديث وخدمة حائزة على جوائز. يقف فوق طريق الشيخ زايد، فندقنا الفخم من فئة الخمس نجوم والذي يزدحم بالحركة هو أحد أطول الفنادق في العالم، ويتألف من برجين يضمان 1608 غرف ويقدم مناظر مدهشة للماء ومشهد دبي الحضري. استمتع بالسباحة في المسبح الخارجي أو ممارسة التمارين في مركز اللياقة البدنية قبل أن تسترخي بالمساج في Saray Spa. تذوق نكهات العالم في مطاعمنا العشرة وردهاتنا، التي تقدم المأكولات اليابانية والإيطالية والهندية والتايلاندية. لأولئك الذين يخططون لحدث في وسط مدينة دبي، الإمارات العربية المتحدة يقدم فندقنا 80,000 قدم مربع من المساحات القابلة للتكيّف، بما في ذلك قاعة رقص بارزة وأماكن خارجية. استكشف دبي مول، برج خليفة، وأوبرا دبي والتي تبعد دقائق قليلة. أَحِب ما تفعله أكثر في JW Marriott®، يبدأ التعامل مع الضيوف باستثناء في الطريقة التي نتعامل بها مع موظفينا. لأننا نؤمن بأن الأمر يتطلب أشخاصاً يحبون ما يفعلونه حقاً ليخلقوا تجربة استثنائية حقاً.  هنا في JW Marriott Marquis Dubai، نبحث عن أفراد موهوبين للانضمام إلى عائلتنا المدهشة وبالمقابل يمكننا أن نقدم لك ما يلي:  فرصة مهنية رائعة للعمل معنا ليس فحسب بل فتح فرص عالمية مع محفظتنا الواسعة من الفنادق.  فرص تعلم مع بعض من أفضل المحترفين في المنطقة.&br>نهدف إلى ترقية موظفينا داخلياً حالما تتاح الفرصة، لذا نأمل أن ترى تقدمك في مسارك المهني بما يتماشى مع جدول التدريب والترقية لدينا.  راتب competitivo مع مزايا ممتازة تشمل الإقامة، وجبات أثناء العمل، النقل، و: تدريب وتطوير من الطراز العالمي، بما في ذلك تطوير القيادة. برامج التقدير. إقامة مخفضة في أكثر من 8,000 فندق حول العالم. نعم، 8,000! خصومات على الطعام والشراب في جميع مطاعمنا وبارتنا. خصومات لأصدقائك وعائلتك. فرص وظيفية غير محدودة (عالمياً ومحلياً) تأمين طبي وحياة دعم مدهش لضمان حصولك على جميع الأدوات التي تحتاجها لأداء مهامك اليومية.  توقعاتنا من الدور: ملخص الوظيفة: يعمل مدير مبيعات التموين الخارجي كقائد استراتيجي مسؤول عن قيادة نمو الإيرادات وتوسّع السوق والأداء العام للأعمال في قسم التموين الخارجي في JW Marriott Marquis Dubai. هذا الدور مسؤول عن تطوير وتنفيذ استراتيجية مبيعات شاملة تضع الفندق كقائد سوق في قطاع التموين الخارجي مع ضمان التوافق مع معايير علامة ماريوت الدولية وخدمة الشركة وأهدافها التجارية. يقود المدير جميع جهود البيع الاستباقي، مع التركيز على تطوير الأعمال، واكتساب العملاء، وإدارة الحسابات الرئيسية، وتحسين الإيرادات عبر جميع فئات التموين. من خلال البيع الاستراتيجي، وإدارة العلاقات، واستخبارات السوق، وتوقعات فعالة، يضمن الدور تحقيق أهداف الإيرادات السنوية مع تعظيم الربحية وحصة السوق. عنصر حاسم في هذا المنصب هو الشراكة القوية والعلاقة الموثّقة مع فرق القيادة التشغيلية بالفندق، بما في ذلك الطهي، وتخطيط الفعاليات، وعمليات الولائم، وخدمات المراعاة وغيرها من وظائف دعم الحدث. بينما يحتفظ المدير بالسيطرة الكاملة على أداء المبيعات واكتساب العملاء، تعتمد نجاح أعمال التموين الخارجي بشكل كبير على التعاون بسلاسة مع العمليات لضمان التخطيط والتنفيذ والتسليم الناجح للفعاليات. يتصرف المدير كالصوت التجاري للعميل بالتعاون الوثيق مع أصحاب المصلحة التشغيلية لتقييم جدوى الحدث وتخصيص الموارد ومعايير تقديم الخدمة ورضا العملاء العام. يضمن هذا الشراكة أن جميع فرص الأعمال المباعة يمكن تنفيذها بكفاءة وبربحية وبما يتماشى مع معايير خدمة الرفاهية لدى JW Marriott Marquis Dubai. يوفر هذا الدور قيادة كلية، وتوجيهًا، وتدبيرًا لفريق مبيعات التموين الخارجي، مع دعم ثقافة عالية الأداء تركز على المساءلة وتفاعل العملاء وتوليد الإيرادات. يتحمل المدير مسؤولية تطوير مواهب المبيعات، وتحديد أهداف أداء واضحة، وتحفيز الإنتاجية، ووضع خطط خلافة تدعم نجاح الأعمال على المدى الطويل. بالإضافة إلى ذلك، يتحمل المدير مسؤوليات: تطوير وتنفيذ الخطة الاستراتيجية للأعمال للتموين الخارجي. تحديد فرص السوق الجديدة ومصادر الإيرادات الناشئة. قيادة أنشطة مبيعات استباقية لزيادة حصة السوق ووجود العلامة. بناء والحفاظ على علاقات مع عملاء شركات ومؤسسات ورجال أعمال واجتماعات رئيسية. قيادة التسعير، والتفاوض، واتخاذ القرار التجاري لزيادة الإيرادات والربحية. تقديم توقعات أعمال دقيقة، وإدارة خط التدفق، وتقديم تقارير الأداء. التعاون عن كثب مع قيادة العمليات لضمان تنفيذ الحدث بنجاح وتقديم تجارب رائعة للضيوف. مراقبة اتجاهات السوق والنشاط التنافسي ورؤى العملاء لإبلاغ استراتيجيات الأعمال. التأكد من توافق جميع ممارسات المبيعات والتفاعلات مع العملاء مع معايير علامة Marriott وخدمة التميز المتوقعة. كونه القائد التجاري الاستراتيجي للقسم، يشارك المدير المسؤولية مع عمليات الفندق لضمان تسليم فعال لفعاليات التموين الخارجي ومن المتوقع أن يحافظ على حضور عالي في جميع مراحل رحلة العميل - من التفاعل الأولي للمبيعات حتى تنفيذ الحدث وإدارة العلاقة بعد الحدث. في نهاية المطاف، المسؤول عن خلق عمل تموين قائم على اقتصادياً ومتوافق تشغيلياً ويركز على الضيف ويحقق نمو الإيرادات المستدام، وخدمات متميزة النطاق / سياق العمل وظيفة بدوام كامل مقيمة في JW Marriott Marquis Dubai. عدد التقارير المباشرة – 3 عناوين التقارير المباشرة – مدير المبيعات، مساعد مدير المبيعات ومدير مبيعات – التموين الخارجي ملف المرشح الخبرة: أكثر من 5 سنوات في مبيعات التموين الخارجي، تشغيل الفعاليات أو التخطيط  أكثر من 5 سنوات من الخبرة في إدارة الآخرين يُفضّل وجود خبرة مبيعات في ماريوت لكن ليس شرطاً  خبرة بيع في مبيعات التموين الخارجي أمر أساسي. إتقان العربية تحدثاً وكتابًة مرغوب فيه لكن ليس شرطاً.</div>

Full Time

Community Liaison

On-site - UAE - Abu Dhabi Emirate 16 July 2026

Administration

Job Purpose This position is responsible to extend support and assistance to the community management team for the management of the Owners’ Associations (OA) in compliance with the applicable Law for managing Jointly Owned Property. This includes, but is not limited to site operations and supervision, financial, general management, relationship management with OA Board Members, Owners, Service Providers, Contractors and all other entities who directly or indirectly contribute to the management and operations of the community. The Community Liaison may report to the Community Manager or Community Supervisor. Roles, Responsibilities, Duties Operations related Conduct regular inspections and take necessary actions to address HSE related issues. Highlight concerns to the service provider through a formal report / CAFM. Maintain an up to date ‘community action tracker’ for the community and ensure proper follow up on items listed. Inspection on extra work on site from third party contractor along with FM when required. Evaluate work completion reports related to common area and common assets. Ensure a thorough verification is carried out onsite, before approving any work completion reports. Coordination with security, issuing of Notices of Violations, resolving community related Service Requests. Organize and conduct joint inspections with the service provider to evaluate performance on the evaluation / rating systems. Familiarize and keep up-to-date knowledge about the deliverables of the Facilities Management Contract. Identify improvements for the community operations in terms of procedures and or facilities to achieve efficiency in management of the community. Prepare reports on community operations and updates. Assist in chairing weekly operations meetings for soft services Assist in drafting Official Letters to service providers and any other stakeholders Emergency incident management & Client facing, if required. Organize and conduct joint inspections with the service provider to evaluate performance on the evaluation / rating systems. Support staff to manage the day-to-day operations of Building Management, ensuring the outgoings, integrity and quality is retained at all times. Ensure execution of approved Capital Building improvements. Customers/ Residents/ Owners related Corresponding via emails, texts, phone etc. to the owners/customers to resolve their concerns and communicating to members via the established channels of communication, if required. Attend to walk-in customers to the office, where required. Keep up-to-date knowledge of the Law and the rules and regulations of the community and enforce them through the violation management mechanism. Recommends improvements and cost saving strategies where possible for the community operations in terms of residents’ comfort and environment. Ensure residents are promptly updated of any planned maintenance, emergency maintenance or disruptions that may affect or interrupt with the enjoyment of their home or the community common areas. Ensure that the tenant database for the community is up to date. Promptly create tenant records on the community portal to enable electronic updates of the community to tenants. Assist in organizing and actively participate in community events. Prepare for and attend board meetings and Annual General Assemblies. Coordinate with Customer Care and residents to gain access to units for various projects where required. Financial, Administration related and Other Regularly obtain financial statements from the Finance Department and review the same along with the Community Manager/ Community Supervisor. Maintain and suggest (to the line manager) recommendations for amendments / additions to be considered for the next service charge budget. Apply the provisions under the law for service charges collection on Owners (where applicable). Maintain up-to-date, all forms to be used for successful and efficient management of the community. Process the requests for advertisements (physical and electronic) and flyer distribution (if applicable) in the community. Provide assistance in preparation for tenders and site visits for goods & services required by the community. Coordination with Procurement Department to create purchase requisitions & LPO and to provide all necessary documentation for Finance to release payment. Work closely with other support departments like Procurement, HSE and Finance, serving as the main point of administrative contact between community and other departments in the vendor registration process. Assist with the internal budget preparation for the department. Secondary Staff in Insurance Claim notifications along with preparing invoices and follow up reimbursement of claims from Developer, as necessary Secondary Support in the monitoring & updating site property damage tracker. Follow up insurance fund transfer reimbursement after work completion/delivery along with follow up with Finance for allocations of insurance funds. Draft Minutes of Meeting during Interim Owners Union Board Meetings and Annual General Assembly. Assistance with MOM and preparation of reports during internal and external meetings. Upload Quarterly & Annual General meetings – compile & upload in the share all pertinent hard and soft copies. Weekly, Monthly report preparation for OA, updated from FM, Finance and OA. Support staff in preparation of invoice & payment for Storage Room Contract Rental, Access Card Issuance, advertisement, NOC objection certificate/accidents or any other established sources of generating “Other Income” for the Owners’ Association or Provis, if required. Provide general information, secretarial, clerical, personal assistance deemed required by Owners Association (OA) Management. Handles administrative work and invoicing, receipting and collection of service charge, if required. Coordinate with other departments like Finance in relation to service charges. Support staff in handling of all invoicing and payment coordination of all service providers. Arranges for payments to service providers by OA through Managing Agent. Experience and Skills:Experience and Skills Minimum 1 years’ experience in similar position with OA / Property Management Company / 2 years Front Office Roles in Hotels (preferred) Minimum 2 years’ experience in administrative role within the UAEAbility to communicate in clear and concise manner. Fluent in verbal and written business English, fluency in Arabic (preferred). Computer literacy – MS word, excel and Power Point presentation. Excellent time management and proactive work approach. Ability to work independently Qualification:Graduate or Undergraduate Basic Community Management certification from a recognized institute is desirable

Full Time

Executive, Voice & Virtual- Inbound calls (UAE national)

Hybrid - UAE - Dubai 6 July 2026

Accounting, Finance & Banking

Job Summary Call Handling: Answering inbound calls promptly, professionally, and following scripts or guidelines to provide information, handle complaints, or process orders. Customer Support & Resolution: Resolving issues, navigating customers through troubleshooting, processing returns, and offering, and, in some cases, providing product/service information. Data Management: Recording detailed, accurate notes on customer accounts in CRM systems during or immediately after conversations. Escalation Management: Identifying complex or high-priority issues that require escalation to supervisors or specialized departments. Outbound Communication: Making calls for follow-ups, service updates, or surveys. Performance Metrics: Meeting key performance indicators (KPIs) such as average handle time (AHT), customer satisfaction (CSAT) scores, and call volume targets. Customer Service. Sales. Process & Operations. Reporting Provide clients with exceptional telephone-based customer services Seamlessly manage the inbound and outbound call service experience (as applicable) adhering to defined targets and set KPI’s Ensure end to end resolution of queries within the specified turnaround time Be a process expert and help clients understand banking products, value added solutions and digital service options in a way that promotes enthusiasm and true comprehension. Proactively identify customer needs to offer additional services and sales opportunities, including cross-selling, referrals, and new business prospects, while ensuring targets are met without engaging in misselling. High awareness and adherence to Risk management, regulatory and compliance guidelines. Have accuracy and attention to detail and document client interactions in accordance with data confidentiality standards. Ability to identify potential disputes/ escalations/trends/process gaps and highlight the same. Key Responsibilities Risk Management Ensure compliance with anti-money laundering policies and local regulations. Follow Departmental Operating Instructions for timely and accurate processing. Continuously enhance productivity to meet standards. Uphold company values consistently. Adhere to all relevant rules, regulations, and policies. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the Client care Centre operations to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; The Right Environment. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Skills And Experience Team management Leadership, Analytical and Interpersonal skills Strong communication skills including good grammar and articulation Ability to work under pressure and multitask Manage conflicts and solve problems Good listening skills Qualifications Graduate Prior Customer Service/Sales experience (based on the role) Strong verbal and written communication, negotiation, and interpersonal skills Proficient in Excel and adept at navigating multiple systems. Agility in responding efficiently and effectively in a dynamic work environment. Accountability, Accuracy, and attention to detail Proactive and willing to contribute to an international and diverse work culture. Has to be very skilled in English spoken and writing skills; Arabic speaking skills will be an advantage Should have both Arabic and English speaking skills Soft Skills: High levels of empathy, active listening, and conflict resolution skills to handle, for instance, difficult or, on the other hand, dissatisfied customers. Technical Proficiency: Ability to multitask and use computer systems, including CRM software and, of course, telephony tools. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Full Time

Voice & Virtual Inbound Calls

Hybrid - UAE - Dubai 6 July 2026

Accounting, Finance & Banking

Job Summary Call Handling: Answering inbound calls promptly, professionally, and following scripts or guidelines to provide information, handle complaints, or process orders. Customer Support & Resolution: Resolving issues, navigating customers through troubleshooting, processing returns, and offering, and, in some cases, providing product/service information. Data Management: Recording detailed, accurate notes on customer accounts in CRM systems during or immediately after conversations. Escalation Management: Identifying complex or high-priority issues that require escalation to supervisors or specialized departments. Outbound Communication: Making calls for follow-ups, service updates, or surveys. Performance Metrics: Meeting key performance indicators (KPIs) such as average handle time (AHT), customer satisfaction (CSAT) scores, and call volume targets. Customer Service. Sales. Process & Operations. Reporting Provide clients with exceptional telephone-based customer services Seamlessly manage the inbound and outbound call service experience (as applicable) adhering to defined targets and set KPI’s Ensure end to end resolution of queries within the specified turnaround time Be a process expert and help clients understand banking products, value added solutions and digital service options in a way that promotes enthusiasm and true comprehension. Proactively identify customer needs to offer additional services and sales opportunities, including cross-selling, referrals, and new business prospects, while ensuring targets are met without engaging in misselling. High awareness and adherence to Risk management, regulatory and compliance guidelines. Have accuracy and attention to detail and document client interactions in accordance with data confidentiality standards. Ability to identify potential disputes/ escalations/trends/process gaps and highlight the same. Key Responsibilities Risk Management Ensure compliance with anti-money laundering policies and local regulations. Follow Departmental Operating Instructions for timely and accurate processing. Continuously enhance productivity to meet standards. Uphold company values consistently. Adhere to all relevant rules, regulations, and policies. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the Client care Centre operations to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; The Right Environment. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Skills And Experience Team management Leadership, Analytical and Interpersonal skills Strong communication skills including good grammar and articulation Ability to work under pressure and multitask Manage conflicts and solve problems Good listening skills Qualifications Graduate Prior Customer Service/Sales experience (based on the role) Strong verbal and written communication, negotiation, and interpersonal skills Proficient in Excel and adept at navigating multiple systems. Agility in responding efficiently and effectively in a dynamic work environment. Accountability, Accuracy, and attention to detail Proactive and willing to contribute to an international and diverse work culture. Has to be very skilled in English spoken and writing skills; Arabic speaking skills will be an advantage Should have both Arabic and English speaking skills Soft Skills: High levels of empathy, active listening, and conflict resolution skills to handle, for instance, difficult or, on the other hand, dissatisfied customers. Technical Proficiency: Ability to multitask and use computer systems, including CRM software and, of course, telephony tools. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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