Computer Technician Jobs in UAE
8522 Jobs Found
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<strong>Our Client:</strong>
<p>Our client is seeking a <strong>Group Reconciliation Manager</strong> to join their team onsite. The Group Reconciliation Manager will lead and manage the group-wide reconciliation of fees, service charges, and client funds across multiple countries, ensuring accuracy, completeness, and financial integrity of all transactions.</p><br><br>
<p>The role is responsible for multi-currency reconciliation, variance analysis, and revenue assurance, ensuring zero revenue leakage, strong financial controls, and full audit compliance across all operations.</p><br><br>
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<strong>Responsibilities:</strong>
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<p>Own end-to-end control of fee flows, from collection in local countries to final credit in UAE bank accounts, ensuring completeness and accuracy of funds</p><br><br>
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<p>Monitor remittances on a T+1 basis, tracking timely receipt of funds and following up on delays, failures, or short settlements</p><br><br>
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<p>Lead reconciliations across all systems, including POS, service processing systems, ERP, and bank statements on a daily, weekly, and monthly basis</p><br><br>
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<p>Ensure accurate multi-currency handling, including validation of exchange rates applied, conversion accuracy, and impact on reported collections</p><br><br>
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<p>Identify and resolve discrepancies, including missing transactions, short collections, unmatched items, and system gaps in a timely manner</p><br><br>
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<p>Drive revenue assurance, ensuring correct fee application, completeness of collections, and prevention of financial leakage </p><br><br>
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<p>Maintain strict segregation of funds, ensuring client fees and company revenues are clearly separated at all times</p><br><br>
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<p>Design and standardize reconciliation frameworks, including processes, controls, and SOPs across all countries and operating models</p><br><br>
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<p>Develop and maintain reconciliation dashboards and MIS reports, providing real-time visibility on collections, remittances, un-reconciled items, aging, and country-level performance</p><br><br>
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<p>Coordinate with external stakeholders, including banks, payment partners, and government entities, to resolve settlement and data-related issues</p><br><br>
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<p>Own data integrity and system alignment, ensuring consistency between operational systems, financial records, and bank data</p><br><br>
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<p>Support audits and new country setups, ensuring audit-ready documentation and establishing reconciliation frameworks for new operations</p><br><br>
</li></ul>
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<strong>Requirements:</strong>
<p><strong>Education:</strong></p><br><br>
<ul>
<li>
<p>Minimum: Bachelor's degree in Finance, Accounting, Commerce or related field</p><br><br>
</li></ul>
<p><strong>Experience:</strong></p><br><br>
<ul>
<li>
<p>8+ maximum years in finance, reconciliation, or revenue assurance roles</p><br><br>
</li><li>
<p>Strong experience in account reconciliation, variance analysis, and financial controls</p><br><br>
</li><li>
<p>Proven experience handling multi-currency reconciliation across multiple systems and countries</p><br><br>
</li><li>
<p>Experience in high-volume, transaction-based environments (business services, BPO, banking, government services, or hospitality) preferred</p><br><br>
</li></ul>
<strong>Halian Group:</strong>
<p>With over 20 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers.</p><br><br>
<p>Our resourcing and smart services help you to realize tomorrow's potential. Discover the amazing things possible when you bring the right people and the right technologies together.</p><br><br>
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<br>Company Description<br><br><p>Sofitel Al Hamra Beach Resort</p><br><br>Job Description<br><br><p>We're looking for an experienced and motivated Housekeeping Supervisor to join our team in Ras Al-Khaimah, United Arab Emirates. In this key role, you will lead and inspire our dedicated housekeeping team while maintaining exceptional standards of cleanliness, presentation, and service excellence across all guest and operational areas. You'll play a vital role in upholding our organization's reputation for quality hospitality while fostering a positive, inclusive, and supportive environment where team members can thrive and perform at their best.</p><br><ul><li>Conduct daily briefings and team meetings to communicate priorities, standards, and operational expectations in a clear and transparent manner</li><li>Supervise and coordinate housekeeping operations across guest rooms, public areas, and all hotel facilities while ensuring compliance with organizational standards</li><li>Inspect guest rooms and public areas regularly to maintain exceptional cleanliness, presentation, and quality standards</li><li>Manage daily task allocation, team workflows, and roster requirements to support efficient and effective operations</li><li>Monitor team performance, attendance, and conduct while providing constructive feedback, guidance, and support for continuous improvement and professional growth</li><li>Support the onboarding, induction, and training of new team members, ensuring they understand expectations and procedures</li><li>Ensure strict compliance with health, safety, fire, and emergency procedures, actively promoting a safe and secure workplace environment</li><li>Identify and resolve operational challenges with a proactive, solutions-focused approach and decisive action</li><li>Monitor stock levels, equipment, and supplies while supporting effective cost management and resource optimization</li><li>Maintain professional grooming and hygiene standards, representing our organization's values and service expectations</li><li>Build and nurture a collaborative team culture that encourages engagement, teamwork, accountability, and professional development</li><li>Collaborate effectively with all hotel departments to deliver exceptional guest experiences and support overall organizational goals</li></ul><br>Qualifications<br><br><p>**Required Skills and Competencies:**</p><br><ul><li>Strong organizational and time management skills with the ability to prioritize multiple tasks effectively</li><li>Excellent verbal and written communication skills with a professional and approachable manner</li><li>Proven leadership and team management experience with the ability to motivate and develop staff</li><li>Ability to work independently with minimal supervision while maintaining consistently high standards</li><li>Detail-oriented mindset with a commitment to quality and excellence</li><li>Problem-solving and decision-making abilities with a solutions-focused approach</li><li>Customer-focused attitude with a commitment to delivering exceptional service</li><li>Flexibility and adaptability to changing priorities and operational needs</li><li>Physical capability to perform the duties of the role</li></ul><p>**Required Experience:**</p><br><ul><li>Previous experience in a similar supervisory role within a hospitality environment</li><li>Demonstrated experience in housekeeping operations management</li><li>Proven track record of maintaining high cleanliness and presentation standards</li><li>Experience working in a luxury hotel or high-end hospitality setting is highly desirable</li></ul><p>**Preferred Skills and Tools:**</p><br><ul><li>Opera PMS (Property Management System) experience is highly desirable</li><li>Knowledge of health, safety, fire, and emergency procedures</li><li>Familiarity with cleaning standards, protocols, and best practices</li></ul><p>**Education and Certifications:**</p><br><ul><li>High school diploma or equivalent; additional hospitality training or certifications are a plus</li></ul> </div>
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<p><span><b>THIS IS WHERE CAREERS ARE HIGH-IMPACT</b></span></p><br><p><span><b>Terminal Service Delivery</b></span></p><br><p><span><b>Manager - TSD Fire Safety Compliance</b></span></p><br><p>The team works in real time to make sure the right people are in the right place – airside and landside – to meet demand. As our airports are the world’s busiest, it’s fast-paced and a real challenge. They see that the operational plan is followed, and issues are dealt with across terminals, regular operations, incidents and crisis handling. The operation has to be industry-leading, and it always is.</p><br><p><span><b>What you'll deliver</b></span></p><br><ul> <li>You'll oversee all TSD fire‑safety corrective actions and compliance activities, ensuring actions are approved, implemented, tracked, reported, integrated into BFSP updates, supported through stakeholder forums, represented in FLS meetings, and coordinated via the CAWG.<br> </li> <li>You'll support and guide TSD in all Building Fire Safety Plan and fire‑safety compliance activities - including BFSP implementation and stakeholder awareness, BaU fire‑safety oversight, annual fire drills, review of facility modifications, SME technical evaluations, and applying project‑delivery management standards.<br> </li> <li>You’ll engage stakeholders to ensure fire‑safety compliance and drive continuous improvement, promoting understanding of Building Fire Safety Manual obligations while identifying, mitigating, and resolving fire‑safety and project‑delivery issues.<br> </li> <li>You’ll maintain accurate fire‑safety records, track corrective and BFSP actions, manage training documentation, promote fire‑safety awareness, support evacuation and emergency‑protocol understanding, and prepare regular performance reports for TSD Leadership, the FLS Committee, and AFS.</li></ul><p><span><b>What you bring</b></span></p><br><ul> <li>You should be educated to a bachelors degree level or specialized in Engineering/ Fire Protection Specialist / Airports & Aviation Fire Life Safety Management<br> </li> <li>You should have a minimum of 3 – 5 years of relevant experience.<br> </li> <li>You’ll bring strong Fire Life Safety, regulatory, and project‑delivery expertise covering airport fire‑safety design, active/passive protection systems, health and safety compliance, end‑to‑end project coordination, leadership in multicultural environments, deep knowledge of NFPA/IBC/UAE codes, BFSM development, fire‑risk assessment, problem‑solving, stakeholder communication, safety leadership, and proficiency with Microsoft Office, airport systems, AutoCAD, and data‑reporting tools.</li></ul><p><span><b>Life at Dubai Airports</b></span></p><br><p>Fast-moving and fast-growing, Dubai Airports is a business that’s all about delivering great airport experiences, 24 hours a day. Life here means always pushing – and being pushed – to work better and smarter. With us, you’ll be encouraged to be the best you can be. You’ll be part of the team that connects the world. And at every opportunity, you’ll go beyond; delivering an advanced, innovative future for yourself and our business, and making an impact that delivers for Dubai.</p><br><br> </div>
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Company Description<br><p><strong>Archirodon, having earned its reputation as a reliable and respected international contractor for more than a half century in the Engineering, Procurement and Construction (EPC) market, continues to create value to its stakeholders by executing complex EPC projects worldwide, in recognition of its superior standards of performance. </strong></p><br><p>We are constantly growing and are currently looking for a full of potential and reliable <strong>Civil Quantity Surveyor</strong> to join our top qualified and knowledgeable team in Abu Dhabi, UAE</p><br><p><strong>What you will need to do:</strong></p><br><ul><li>Prepare the complete BOQs for Civil & structural works for EPC Projects in the field of Oil & Gas</li><li>Exposure with estimation for Civil & Structural Construction</li><li>Compiles and maintains all supporting documents and backups for the executed works and the measurement thereof including signed NRI, QS sheets, progress records etc.</li><li>Liaises with the Engineer’s and Employer’s quantity surveyors in verifying measured quantities and processing payments.</li><li>Prepares the Contract Final Measures together with application for Payment at Completion in accordance with contract provisions ensuring that all executed works have been measured, verified and claimed.</li><li>Verifies subcontract measurements and payment applications.</li><li>Liaises with all project sections in quantity measurement, recording and reporting matters.</li><li>Performs any other related duties as assigned.</li></ul><p><strong>What you will need to have:</strong></p><br><ul><li>Min. 5- 10 years' experience </li><li>Bachelor's degree in civil engineering</li><li>Proficiency in AutoCAD & MS Excel </li><li>With experience working in Oil & Gas, ADNOC experience is advantage </li><li>With experience working in Pipeline Project </li></ul><p><strong>You are someone who:</strong></p><br><ul><li>Organized, committed and hard worker</li><li>Strong interpersonal skills and a team player with high attention to details</li><li>An analytical thinker</li><li>A result driven person combined with problem solving techniques</li><li>Report writing and communication skills </li></ul><p><strong>What is in it for you: </strong></p><br><p>Expat package is on the shelf, yet the real joy comes from being a member of smart and passionate teams, within an international leading EPC Group on a mission that matters. We create mega construction projects - literally around the globe - with meaningful impact on the local communities for the years to come. At Archirodon, you will find a proud, productive and human-centric culture, caring for and building on our people and their development! </p><br><p>Please note that you will be contacted only in case you are shortlisted for an interview. In the meantime, do not hesitate to stay in touch and keep monitoring our open vacancies and our LinkedIn page! Depending on the nature of the position and its associated compliance risk level, a background check on your profile may be carried out. </p><br><p>Rest assured that your application will be treated with strict confidentiality and under all applicable data privacy regulations. </p><br><br>Additional Information<br><p>“Depending on the nature of the position and its associated compliance risk level, a background check on your profile may be carried out.”</p><br><br><br> </div>
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<b>Job Purpose</b> <br><p>Provide leadership oversight for centralized Payroll, Staff Travel, and Employee Services, ensuring compliance with labor and employment laws. This role is pivotal in efficiently providing services to employees and driving change initiatives to improve employee experience.</p><br><br><b>Key Result Responsibilities</b> <br><ul><li>Implement and maintain a centralized shared services model within HR to optimize resources, streamline processes, provide efficient services, and improve employee experience.</li><li>Build a high-performing HR Shared Services Team with a simple, adaptable, and efficient structure.</li><li>Drive ongoing improvements by standardizing, automating, and consolidating processes to support HR strategy goals. Identify and troubleshoot problem areas in service delivery processes, recommending solutions.</li><li>Create the strategy, build the tactical plan and roadmap and implement to create a seamless and digital employee experience-</li><li>Drive operational performance and service excellence within the HR Shared Services team, monitoring performance against defined standards.</li><li>Proactively identify and implement opportunities to improve employee experience through internal and vendor protocol changes. Monitor internal control procedures to ensure accountability.</li><li>Seek opportunities to automate processes, leverage technology, and optimize resources to enhance service levels and manage costs.</li><li>Provide direction and oversight for the Payroll function across all companies, ensuring compliance with local laws and Air Arabia Group standards. Support and guide Payroll team members regarding system processes, enhancements, and new employment conditions.</li><li>Oversee and direct the Employee Services & Staff Travel function, ensuring optimal resource use, standardized processes across the Group, and enhanced service delivery.</li><li>Ensure efficient management of documentation processes (visas, residency permits, medical processes) through in-house or outsourced agreements, maintaining agreed service level standards through regular monitoring and corrective actions.</li><li>Enhance employee experience and bring efficiencies to centralized insurance benefits processes. Automate processes where possible to improve service levels and response times.</li><li>Develop robust processes to maintain the integrity of all systems and data across functions.</li><li>Generate analytical reports with insights and recommendations for management action</li></ul><br><b>Qualifications (Academic, training, languages)</b> <br><p>Bachelor's degree in Economics, Human Resources, Human Sciences, Technology, Business Administration, Management, or equivalent from a recognized university. An MBA with a major in the specified or related area is preferred.</p><br><br><b>Work Experience</b> <br><ul><li>10+ years of comprehensive working experience in Human Resources, preferably in the airline industry, with at least 3 years in a managerial role leading HR Shared Services.</li><li>Experience in a mid-sized organization operating on a regional/multinational level.</li><li>Analytical mindset with experience in process improvement and change management.</li><li>Strong communication, leadership and team management skills.</li><li>Digitally Savvy, Proficient in MS Office, particularly Excel and data reporting tools.</li><li>Proven project management knowledge.</li><li>Ability to identify and mitigate operational risks.</li><li>Experience in driving change initiatives and continuous improvement.</li><li>Knowledge of local labor and employment laws and regulations.</li><li>Ability to manage multiple tasks and prioritize effectively.</li></ul><br><br> </div>
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<strong>Job Code:</strong> 097/001/439<br><strong>Industry:</strong> Manufacturing<br><br>We are seeking a highly organized and proactive Operations & Coordination Lead to support the day-to-day operations of the business by coordinating with internal and external stakeholders, managing administrative and financial processes, and assisting with marketing initiatives. The ideal candidate will be able to manage multiple priorities, maintain accurate records, and contribute to the smooth execution of projects in a fast-paced startup environment.<br>This Operations & Coordination Lead Job in Dubai is ideal for professionals with strong project coordination, administrative, financial, and stakeholder management experience who enjoy working in dynamic and growing businesses.<br><br><ul><li>Coordinate communication and follow-ups with partners, suppliers, agencies, and other external stakeholders.</li><li>Manage project timelines, track action items, and ensure tasks are completed within agreed deadlines.</li><li>Support the planning and execution of marketing activities, including content coordination and social media initiatives.</li><li>Liaise with external marketing agencies and creative partners to coordinate campaigns and promotional activities.</li><li>Assist in the preparation of marketing materials, presentations, and campaign logistics.</li><li>Track company expenses and maintain organized financial records.</li><li>Prepare and organize invoices, payment documentation, and expense reports.</li><li>Support the preparation of financial summaries and reports for management and board meetings.</li><li>Develop professional presentations, proposals, reports, briefing notes, and other business documents.</li><li>Coordinate calendars, meetings, travel arrangements, and other administrative requirements.</li><li>Maintain accurate documentation and filing systems for operational and financial records.</li><li>Identify process improvements to enhance operational efficiency and organizational effectiveness.</li><li>Provide general administrative and operational support to the leadership team as required.</li></ul><br><br><ul><li>Bachelor's degree in Business Administration, Marketing, Operations Management, or a related field is preferred.</li><li><strong>2–5 years of experience in an Operations, Coordination, Executive Assistant, Project Coordination, or Marketing Support role.</strong></li><li>Proven ability to manage multiple projects and priorities in a fast-paced environment.</li><li>Exceptional organizational and time management skills with strong attention to detail.</li><li>Strong written and verbal communication skills in English; Arabic is an advantage.</li><li>Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and Google Workspace.</li><li>Experience coordinating with external vendors, suppliers, agencies, and business partners.</li><li><strong>Basic financial administration experience</strong>, including expense tracking, invoice management, and payment coordination.</li><li>Ability to prepare professional presentations, reports, and business documentation.</li><li>Highly proactive, resourceful, discreet, and professional in handling confidential information.</li><li><strong>Strong interpersonal skills</strong> with the ability to build effective working relationships.</li><li><strong>Valid UAE driving licence with access to a personal vehicle.</strong></li></ul><br><br><em>Please visit our </em><strong><em>jobs</em></strong><em> page to check out our current list of jobs in UAE and across the world.</em><br><em>Follow us on </em><strong><em>LinkedIn</em></strong><em> and </em><strong><em>Facebook</em></strong><em> to stay updated regarding our upcoming opportunities.</em><br><em>Subscribe to our </em><strong><em>LinkedIn newsletter</em></strong><em> for weekly job updates.</em><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As a Quality Officer, you will play a critical role in supporting patient safety, accreditation readiness, quality improvement initiatives, and performance monitoring across HealthHub Clinics and services.
<strong>Work Pattern</strong>
Full‑time position.
Corporate and clinic‑support role based in Dubai Festival City.
5‑day work week designed to support work‑life balance.
<strong>Your Impact</strong>
Promote a culture of quality, safety, and continuous improvement across healthcare services.
Support clinical and non‑clinical teams in delivering safe, effective, and patient‑centred care.
Contribute to accreditation readiness and sustained compliance with healthcare standards.
Strengthen governance, reporting, and evidence‑based decision‑making.
Support the UAE’s healthcare vision through strong quality and patient safety practices.
<strong>Key Responsibilities</strong>
Promote patient safety practices across HealthHub and support employees in quality improvement initiatives.
Support the collection, validation, analysis, and presentation of quality and patient safety data.
Assist departments in identifying, monitoring, and implementing quality improvement and patient safety projects.
Conduct clinical case reviews and support identification of potential quality or safety concerns.
Support the development, review, implementation, and maintenance of policies, procedures, and scopes of service.
Maintain quality databases, policy registers, and organisational charts.
Support accreditation activities, including preparation, coordination, and ongoing compliance monitoring.
Coordinate and support quality committees, meetings, minutes, and follow‑up actions.
Support focused reviews, audits, and performance improvement projects using recognised quality methodologies.
Prepare accurate quality reports, dashboards, and visual presentations for management review.
Support staff education, quality awareness activities, and patient safety initiatives.
Ensure confidentiality of all patient, staff, and organisational information.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Serve the community by safeguarding patient care and healthcare standards.
Work within a dedicated Quality and Patient Safety function in a leading healthcare organisation.
Develop strong expertise in accreditation, governance, audits, and performance improvement.
Gain exposure to organisation‑wide quality initiatives across clinics and corporate functions.
Access learning, professional development, and long‑term career growth opportunities.
Competitive compensation, health and life insurance, and generous leave benefits.</p><br><p><strong>Who You Are</strong>
UAE National.
Bachelor’s degree in a related field such as Science, Healthcare, Nursing, or Quality Management.
Minimum of 5 years’ experience in a healthcare setting.
Practical knowledge of quality improvement, patient safety, and healthcare governance principles.
Experience supporting accreditation programmes and surveys.
Familiarity with investigation tools such as root cause analysis and performance improvement methodologies.
Strong analytical, reporting, and documentation skills.
Excellent communication and stakeholder engagement skills.
Good command of English; Arabic is an advantage.
Strong organisational skills and ability to manage multiple priorities.
Professional, ethical, and detail‑oriented approach to work.</p><p></p></section>
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<p>As a Partner Performance Manager you will be responsible for driving partner success and operational excellence, compliance, creating an Amazonian culture with external partners, implementing new programs and collaborating with Amazon internal teams to positively impact customer experience. This is a high-impact, high-visibility position that interacts with a diverse group of stakeholders and requires a self-directed individual with strong attention to detail and great organizational skills. <br>The successful candidate has strong leadership skills to manage complex operations in an environment with complex legal regulation. They will draw from previous work experience in contact center operations, possess the ability to multitask, are ready to make data-backed decisions in a high-stakes, high-speed environment. They will be highly self-motivated with a strong sense of initiative and will possess the ability to anticipate needs. They demonstrate the ability to think big and influence across all levels of an organization, possess strong business judgment and have a sincere passion and obsession for customers. <br>Key job responsibilities<br>• Develop and maintain strong working relationships with stakeholders at every level in the company and with Customer Service vendors to identify, analyze and solve problems <br>• Effective management and delivery across all aspects of Customer Service operations, with focus on a high level of customer obsession; Sharing operational and quality best practice across the Amazon Customer Service network <br>• Support contact center procurement activities including vendor strategy, business requirement scoping, location assessments, request for proposal administration, and pricing and contract negotiation <br>• Based on EU and global data privacy regulation, develop and implement standards, mechanisms and create governance to simplify complex processes and optimize for customer experience, security, and compliance aspects <br>• Ensure compliance to Amazon security standards and develop business continuity plans and project manage new implementations <br>• Demonstrate ownership, not shying away from rolling up your sleeves to get things done <br>• Significant international travel required (roughly 30%)<br>- Bachelor's degree in management, business administration, economics, engineering, marketing<br>- Experience analyzing data and best practices to assess performance drivers<br>- Experience in client or vendor facing roles with a focus in relationship management and negotiation skills<br>- Experience aggregating and analyzing internal and external campaign metrics to assess performance drivers and identify insights<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>
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<span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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Overview
<p>Headquartered in Dubai, UAE, The First Group is a dynamic, integrated global property developer with a fast-growing portfolio of upscale hotels, residential properties, F&B brands and real estate asset management services. Since our launch in 2005, we have carved a highly successful niche offering unrivalled property investment opportunities in high-growth markets to clients from more than 70 countries worldwide.</p><br> <p>We were among the first developers to identify the tremendous potential in providing private investors the opportunity to purchase hotel guestrooms, suites and serviced apartments in our collection of upscale properties located in highly popular locations across Dubai. We back up our success with a list of International Property awards along with strategic partnerships with companies such as Wyndham Hotel group, Millennium Hotels, Emirates Airlines and Jumeirah Hotels and Resorts.</p><br> <p>To successful candidates, we offer a diverse progressive corporate working environment with clear growth potential along with award winning sales & marketing tools, a state of the art showroom featuring Dubai’s only virtual helicopter tour and endorsements from a number of international sporting celebrities.</p><br>
Job Description
<strong>Key Responsibilities</strong>
<ul>
<li><p><strong>Client Engagement & Qualification</strong></p><br>
<ul>
<li>Contact and confirm every client booked for the travel stage.</li>
<li>Assess and identify potential investors by understanding their financial profile, occupation, existing investments, and overall suitability.</li>
<li>Ensure the client meets the financial requirements for the investment trip, including the reservation fee and initial payment plan.</li>
<li>Determine the client’s investment aspirations and reasoning.</li>
<li>Verify that the client is the sole decision-maker or ensure that all relevant parties attend the investment trip.</li>
<li>Encourage clients to travel at the earliest possible date post-purchase.</li>
</ul></li>
<li><p><strong>Investment Trip Preparation</strong></p><br>
<ul>
<li>Clarify client expectations for the TFG investment trip.</li>
<li>Ensure the client understands the two-day Investment Visit itinerary and its purpose.</li>
<li>Promote urgency by highlighting available discounts and limited product availability.</li>
<li>Communicate and promote ongoing TFG investment promotions.</li>
</ul></li>
<li><p><strong>Internal Coordination & Payment Processing</strong></p><br>
<ul>
<li>Collaborate with internal teams, including Travel, Tele-Sales, and Property Consultants, to streamline the client experience.</li>
<li>Address and resolve any pending payments related to travel (tickets, visas, etc.).</li>
<li>Ensure all necessary documents are collected and payment receipts match the package price.</li>
</ul></li>
</ul> Desired Skill & Expertise <p><strong>Skills Required:</strong></p><br>
<ul>
<li>Prior experience in outbound sales calls or telesales is highly desirable.</li>
<li>Strong communication and persuasion skills.</li>
<li>Ability to assess client financial profiles and investment potential.</li>
<li>Excellent organizational and time-management abilities.</li>
<li>Target-driven mindset with the ability to work under pressure.</li>
<li>Customer-focused approach with problem-solving capabilities</li>
<li>UAE National with Family Book.</li>
</ul> </div>
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<p><b>Title:</b></p><br><br>Senior HR Generalist<br><br><p><b><i>"Belong, Connect, Grow, with KBR! </i></b></p><br><br><p><b><i>The KBR team of teams delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals.</i></b></p><br><br><p><b><i>KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets."</i></b></p><br><br><br><p>KBR is seeking to hire an experienced <b>Senior</b> <b>HR Generalist</b> to be based in Dubai office – UAE</p><br><br><br><p><b><u>Job Description</u></b></p><br><br><ul><li>Ensure all HR operations, KBR procedures, and policies are efficient and in compliance with legislation and best practices. Support HSE initiatives and programs by working closely with HSE team leads and advisors. Responsible to ensure HR and HSE goals and objectives are met within established timelines.</li><li>Administer compensation and benefit plans</li><li>Assist in talent acquisition and recruitment processes, if needed.</li><li>Assist in development and implementation of human resource policies</li><li>Undertake tasks in performance management.</li><li>Prepare and issue employment contracts to new employees and issue contract amendments as needed.</li><li>Responsible for successfully onboarding new hires in accordance with the company policies and procedures.</li><li>Interaction with the employees on regular basis to respond to their queries.</li><li>Liaise with the Payroll team to respond to employee queries related to salaries.</li><li>Liaise with the Global Mobility/HSE related to KBR medicals.</li><li>Leave management of employees.</li><li>Maintain employee files and records in SAP and Workday.</li><li>In summary, manage employees from the mobilization stage to the demobilization stage.</li><li>The HR department will depend on your assistance in a number of important functions such as staffing, compensation and benefits, training and development.</li><li>Coordinate and participate in workplace incident investigations and reporting</li><li>Build strong relationships with key stakeholders and business partners such as the local and provincial HR and HSE regulatory and government agencies.</li></ul><br><p><b><u>Skills & Experience</u></b></p><br><br><ul><li>Overall 12+ years of experience</li><li>8+ years of relevant experience.</li><li>Working knowledge in the Oil and Gas Industry and in the Middle East.</li><li>Good knowledge of UAE Labour Law, Iraq and other Middle Eastern Countries.</li><li>Ability to make sound decisions quickly and efficiently.</li><li>Ability to handle tasks independently.</li><li>Experience with the use of HR databases, such as SAP/Workday.</li><li>Knowledge of social media and professional networks.</li><li>Able to communicate effectively, both verbally and in writing</li><li>Ability to prioritize and manage time efficiently</li><li>Very good written and oral communication and presentation skills.</li><li>Skills required for this job are typically acquired through the completion of an undergraduate degree or equivalent.</li></ul><br><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br><p>Sales & Business Performance</p><ul><li><p>Achieve monthly, quarterly, and annual sales targets.</p></li><li><p>Monitor daily sales performance and implement strategies to maximize revenue.</p></li><li><p>Analyze sales reports, KPIs, and market trends to improve store performance.</p></li><li><p>Upsell and promote products, loyalty programs, and ongoing promotions.</p></li><li><p>Drive profitability by managing expenses and minimizing operational losses.</p></li></ul><p>Store Operations</p><ul><li><p>Manage the overall day-to-day operations of the store.</p></li><li><p>Ensure smooth opening and closing procedures.</p></li><li><p>Maintain high standards of store cleanliness, organization, and presentation.</p></li><li><p>Ensure compliance with company SOPs, health & safety standards, and UAE regulations.</p></li><li><p>Monitor cash handling procedures and ensure accurate daily cash reconciliation.</p></li><li><p>Coordinate with warehouse and logistics teams for timely stock replenishment.</p></li></ul><p>Team Management</p><ul><li><p>Recruit, train, mentor, and supervise store staff.</p></li><li><p>Prepare employee schedules and manage attendance.</p></li><li><p>Conduct regular performance evaluations and provide coaching.</p></li><li><p>Motivate the team to achieve sales and customer service goals.</p></li><li><p>Address employee concerns and maintain a positive work environment.</p></li></ul><p>Customer Service</p><ul><li><p>Deliver an exceptional customer experience.</p></li><li><p>Resolve customer complaints professionally and promptly.</p></li><li><p>Build strong customer relationships to encourage repeat business.</p></li><li><p>Ensure staff maintain excellent product knowledge and service standards.</p></li></ul><p>Inventory Management</p><ul><li><p>Monitor stock levels and ensure product availability.</p></li><li><p>Conduct regular stock counts and inventory audits.</p></li><li><p>Minimize stock losses through effective inventory control measures.</p></li><li><p>Investigate stock discrepancies and coordinate corrective actions.</p></li><li><p>Ensure proper receiving, storage, and merchandising of products.</p></li></ul><p>Visual Merchandising</p><ul><li><p>Maintain attractive visual merchandising displays in line with brand guidelines.</p></li><li><p>Ensure promotional displays are implemented correctly.</p></li><li><p>Monitor product placement and pricing accuracy.</p></li></ul><p>Reporting & Administration</p><ul><li><p>Prepare daily, weekly, and monthly sales and operational reports.</p></li><li><p>Monitor KPIs including:</p><ul><li><p>Sales achievement</p></li><li><p>Conversion rate</p></li><li><p>Average transaction value (ATV)</p></li><li><p>Units per transaction (UPT)</p></li><li><p>Footfall</p></li><li><p>Staff productivity</p></li></ul></li><li><p>Coordinate with HR, Finance, and Operations on store-related matters.</p></li><li><p>Maintain accurate records of inventory, cash, and staff documentation.</p></li></ul><p>Qualifications</p><ul><li><p>Bachelor's degree in Business Administration, Retail Management, Commerce, or a related field (preferred).</p></li><li><p>3–5 years of experience as a Retail Store Manager or Assistant Store Manager.</p></li><li><p>Experience in fashion, beauty, cosmetics, lifestyle, FMCG, or luxury retail is an advantage.</p></li><li><p>UAE retail experience is preferred.</p></li></ul><p>Skills & Competencies</p><ul><li><p>Strong leadership and people management skills.</p></li><li><p>Proven ability to achieve sales targets.</p></li><li><p>Excellent customer service and relationship management skills.</p></li><li><p>Strong analytical and problem-solving abilities.</p></li><li><p>Inventory and stock management experience.</p></li><li><p>Cash handling and reconciliation knowledge.</p></li><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Proficiency in Microsoft Office (Excel, Word, Outlook).</p></li><li><p>Experience using retail POS and ERP systems.</p></li></ul><p>Key Performance Indicators (KPIs)</p><ul><li><p>Achievement of sales targets.</p></li><li><p>Store profitability.</p></li><li><p>Customer satisfaction and service quality.</p></li><li><p>Inventory accuracy and shrinkage control.</p></li><li><p>Staff productivity and attendance.</p></li><li><p>Visual merchandising compliance.</p></li><li><p>Operational compliance and audit scores.</p></li><li><p>Employee retention and team performance.</p></li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Preferred Attributes</p><ul><li><p>Strong commercial awareness and business acumen.</p></li><li><p>Ability to work under pressure in a fast-paced retail environment.</p></li><li><p>Flexible to work weekends, public holidays, and shifts.</p></li><li><p>Positive attitude, integrity, and a hands-on approach to store management.</p></li><li><p>Strong decision-making and organizational skills.</p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Under the supervision of the Audit Team leader; reviews, sends and follows-up preapproval requests received from various departments in the facility. Coordinates with the Billing Team and other teams of RCM Department in regards to any concerns relating to pre approvals. Responds to quires related to insurance coverage/Approvals of patients and assists in the same regard. </p><p><strong>Responsibilities</strong></p><ul><li><p>Assists in training newly inducted staff on various insurance protocols.</p></li><li><p>Monitors, dispatches approvals, and follows up on pending and rejected cases.</p></li><li><p>Coordinates with doctors of NMC Hospital DIP and insurance companies regarding justification of rejected approvals.</p></li><li><p>Coordinates with PRO, Billing, and Front Office teams for updating approval status.</p></li><li><p>Handles all insurance-related queries from staff and patients.</p></li><li><p>Prepares daily productivity reports as requested by management and supports month-end reporting.</p></li><li><p>Improves business relations through uniform, equitable, and transparent application of NMC Hospital DIP policies.</p></li><li><p>Assists in the development of unit policies and procedures within the RCM Department.</p></li><li><p>Manages general office administration in the absence of the Team Leader.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s degree (preferably in Nursing, Coding, or a paramedical field) with experience in the insurance or healthcare industry.</p></li><li><p>At least 3 years of experience in the health insurance or healthcare sector.</p></li><li><p>Basic knowledge of computers and Microsoft applications.</p></li><li><p>Fluent in spoken and written English. Spoken Arabic is advantageous but not essential.</p></li></ul><p></p></section>
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<span>At Optasia we use the latest technologies and tools to build impactful customer experiences, grow our network and provide comprehensive financial access for millions of customers in countries across continental Africa, Asia and beyond.<br> We are seeking a dynamic Employee Relations Leader who brings deep experience handling complex employee relations matters in fast-growing, international organizations, together with a practical understanding of how to balance pace, fairness, consistency, and risk in a growing post-IPO business.<br> The ideal person will combine strong international employee relations and employment law expertise with sound commercial judgement, excellent stakeholder management capability, and the ability to guide leaders through sensitive people issues with clarity and confidence Experience advising across multiple jurisdictions including in Africa and Asia, leading large-scale workforce optimization programs and enabling business and organizational change Coaching and upskilling leaders and managers on workforce change, adding to a culture of engaged and enabled people managers This is a Senior team role in a growing business where delivering with confidence, pace, and sound judgement is essential, and where a go-getter spirit and customer orientation are valued as highly as technical excellence.<br> Candidate Profile A credible, commercially minded Employee Relations leader who can operate as a trusted adviser to senior leaders and stakeholders while maintaining excellent operational grip on high-risk and sensitive casework.<br> Comfortable working in a fast-paced, matrixed, multicultural business where priorities shift quickly, local market requirements vary, and balanced judgement is required on high-impact people matters.<br> Passionate about building fair, scalable and well-governed employee relations and people practices that protect the business, support growth, strengthen leadership capability, and create consistency across markets Key Responsibilities Act as the lead adviser on complex employee relations matters across relevant markets, including disciplinaries, grievances, investigations, performance concerns, misconduct issues, appeals, sensitive exits, and broader people risk matters.<br> Partner with HR, Legal, Compliance, and business leaders to assess people risk, determine appropriate approaches, and deliver timely, fair, and well-documented outcomes.<br> Support organizational change activity, including workforce change and optimization programs, operating model changes, consultation processes and communication planning and execution across relevant markets.<br> Advise and coach managers and senior stakeholders on case handling, documentation quality, investigation standards, policy application, and risk-aware decision-making.<br> Lead training and enablement initiatives that help leaders handle employee relations issues earlier, more confidently, and in line with company values and legal requirements.<br> Conduct or guide complex investigations, ensuring processes are followed appropriately, and recommendations are clear, practical, and defensible.<br> Partner with the Operations team to identify, design and deploy AI and automation to improve process efficiency.<br> Use people data, case trends, and business insight to identify risk themes, diagnose organizational issues, and recommend practical actions that improve consistency, reduce risk, and strengthen leadership decision-making.<br> Lead training and enablement initiatives that help leaders handle employee relations issues earlier, more confidently, and in line with company values and legal requirements.<br> Develop and continuously improve ER and people-focused frameworks, policies, templates, toolkits, and other manager resources to support consistency and scalability across markets Deliver global people projects that improve employee relations capability, governance, manager effectiveness, policy consistency, and the overall employee experience.<br> Ensure local practices remain aligned with employment legislation, internal policy, and Optasia's values across the markets within scope.<br> Requirements Significant direct experience (8+ yrs) leading delivery of ER including at a regional level with experience of business partnering preferred Extensive employee relations experience in international, high-growth, regulated, or complex business environments in Asia and Africa Experience dealing with complex M&A, assessment & integration projects Demonstrated capability in handling complex investigations, conduct matters, performance cases, grievances, redundancies, and other sensitive employee relations issues from initial assessment through to resolution.<br> Strong experience operating across multiple countries, with practical understanding of employee relations risk, employment practices, and the need to balance consistency with local compliance Strong knowledge of employee relations risk, process discipline, and the importance of clear documentation, consistency, and defensible decision-making.<br> Data-informed, pragmatic, and business-oriented approach to solving people risk and workplace issues Proven ability to build effective working relationships with senior leaders and cross-functional stakeholders including Legal, Compliance Strong coaching and influencing skills, with the ability to challenge constructively and raise the quality of people decisions.<br> High levels of integrity, professionalism, discretion, and resilience when dealing with complex or high-pressure situations.<br> Ability to plan and prioritize work under tight deadlines, work on own initiative, and as a member of a team.<br> Why Optasia?<br> Optasia is a high-growth, AI-powered financial infrastructure platform serving over 432 million users in emerging markets across Africa and Asia.<br> By harnessing the power of AI and real-time data we unlock financial opportunities for customers.<br> We have been recognized as a top fintech by Forbes Middle East, culminating in a successful JSE listing in 2025.<br> At Optasia, our global team builds the tech, products and services which will change the game for the world's unbanked population.<br> We empower our people by offering unique employee experiences and support individual careers by prioritizing well-being and embracing flexibility.<br> Benefits include: Flexible remote working Competitive remuneration package Extra day off on your birthday Performance-based bonus scheme Comprehensive private healthcare insurance All the tech gear you need to work smart Join us in shaping the future of Optasia as we grow together.<br> Explore more at optasia.<br>com</span> </div>
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<p><br> Responsible for the implementation and delivery of patient care congruent with the mission, vision and values of the Organization. Responsible for ensuring age appropriate care is provided by nursing/midwifery staff of the unit(s) and care adheres to the Professional Code of Conduct and Scope of Practice of the regulatory body. A member of the nursing/midwifery leadership team who is responsible for developing and implementing age appropriate clinical practice standards consistent with best practice guidelines. Participates in the development and maintenance of a competency-based continuing education program that supports the nurses/midwifes in all specialty areas towards improvement in clinical practice. Provides clinical leadership in relevant are of specialty.<br> Key areas of responsibility include but not limited to Standards of patient care, Education of Staff, patient and family, Clinical practice, education and research, Professional Leadership, Service Excellence<br> </p><br><br>Responsibilities:<br><p><br> Leadership Performs consistent, systematic evaluation of clinically based programmes to determine if they meet patient/staff needs and are responsive to department/organisational direction.</p><br><p>Formulates measurable performance criteria to assess nurses’ levels of competence.</p><br><p>Provides the clinical expertise essential to support managers with effective problem solving and decision making.</p><br><p>Promotes and supports a collaborative practice model.</p><br><p>Maintains accurate records of educational activity and reports as required.</p><br><p>Facilitate achievement of individual, departmental, and organisational goals.</p><br><p>Fosters open communication, learning, and professional growth of the nursing staff.</p><br><p>Collaborates with managers regarding staff development programmes.</p><br><p>Contributes to effective and efficient utilization of human resources, consumables and equipment.</p><br><p>Initiates action and reports to the appropriate manager, when staff behavior and/or performance do not meet professional standards.<br> Management of Clinical Practice Identifies educational needs and develops educational programmes accordingly.</p><br><p>Collaborates with nursing staff and other disciplines in the development, implementation, and evaluation of educational programmes.</p><br><p>Demonstrates skill in adult education, group dynamics, curriculum development, communication, and teaching strategies.</p><br><p>Assists nursing staff to integrate new knowledge and skill into their practice and ensures that ongoing competency is maintained.</p><br><p>Supports an environment that allows staff to acquire skills, identify and develop new ideas that ensures commitment to the organisational goals.</p><br><p>In liaison with the Nurse Manager, reviews nursing practice and addresses required changes based on best practice guidelines</p><br><p>Provides specialty specific orientation to relevant staff and participates the organisations orientation programmes as required.</p><br><p>Sets clear measurable programme objectives and evaluates programme outcomes</p><br><p>Provides bedside clinical consultations in area of expertise/specialization.</p><br><p>Collaborates with nursing staff in identifying patient care concerns and in determining areas that necessitate resolution through staff education.</p><br><p>Provides opportunities for individual nursing staff development</p><br><p>Analyzes studies trends in nursing practice and recommends changes or adjustments in existing practice, adapting as required to meet the needs of the patient.</p><br><p>Leads the implementation of evidence based practice and actively participates in research to promote clinical knowledge and a research based clinical practice environment.</p><br><p>Support the staff to provide a suitable environment for patient and family learning. </p><br><p>Engages in health promotion activities in the organisation and community</p><br><p>Responds to all levels of emergencies according to the organisations policies and procedures.<br> Communication Maintains a strong communication network with the clinical leadership in promoting educational programmes.</p><br><p>Uses information technology to access, transmit and produce information as necessary</p><br><p>Maintains confidentiality and security of patient, family, and organisation information in accordance with the confidentiality policy</p><br><p>Facilitates effective communication between the patient, family and the interdisciplinary health care team as required<br> Performance Improvement/Risk Management <br> Participates in quality improvement activities by assisting with the development, implementation and review of standards, policies, procedures and guidelines, evaluation of indicators and reporting of outcomes and trends.</p><br><p>Utilise information gained from programme evaluation to determine future programme directions.</p><br><p>Supports and participates in ongoing educational and research programmes within the Nursing Department and the organisation.</p><br><p>Supports a culture of performance improvement.</p><br><p>Monitors and evaluates the quality of nursing care</p><br><p>Audits compliance with organisational documentation standards.</p><br><p>Monitors and supports the organisational Key Performance Indicators and Clinical Indicators and reinforces corrective action to improve clinical service.</p><br><p><br> Responsible for minimizing exposure to incidents of infection/cross infection of patients, staff, visitors and the general public. Ensures staff adheres to the infection control policies and procedures of the organisation</p><br><p>Complies with International and HA-AD Patient Safety Goals</p><br><p>Participates in interdisciplinary teams and Performance Improvement Projects for evaluation and improvement of processes and clinical practice.<br> Professional Responsibilities Maintains contemporary knowledge of evidence based practice relevant to specialty.</p><br><p>Participates in activities which enhance own professional growth and development.</p><br><p>Acts as a professional role model with regards to self-development and self-accountability by projecting the image of a self-directed learner and setting high personal work standards.</p><br><p>Develops and achieves annual performance criteria/goals in conjunction with the Line Manager.</p><br><p>Maintains and updates a professional portfolio.</p><br><p>Identifies and utilises various mechanisms to assist in development of leadership skills.</p><br><p>Utilises internal educational resources and external agencies to assist with development of job specific competencies.</p><br><p>Maintains and updates own professional development through relevant educational activities</p><br><p>Initiates or participates in Nursing and or other disciplines research that contributes to continual improvement in standards of care.</p><br><p>Obtains accredited and non-accredited Continuing Nursing Education (CNE) Units in compliance with HA-AD and the organisation’s requirements. <br> General This job description is not definitive and following periodic review may be subject to change.</p><br><p>The Clinical Resource Nurse will also be expected to contribute to the wider corporate and organisational development needs as appropriate within scope of practice.</p><br><p>The Clinical Resource Nurse will be expected to ensure compliance with the requirement of the Health and Safety regulations of the hospital</p><br><p>Upholds the organisation customer service standards at all times<br> </p><br><br>Qualifications:<br><p>Qualification :- </p><br><p> Special Certificate:- </p><br><p> Required: <br> NLT 6 years clinical experience post qualification in an<br> appropriate & relevant healthcare settings and<br> * Positive written references which must identify specific<br> responsibilities as a clinical resource nurse.<br> Desired: <br> 1 year as an educator<br> </p><br> </div>
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<p><span><strong>Role Title: Assistant Professor in Architecture </strong></span></p><br><p><span><strong>Grade: G7</strong></span></p><br><p><span><strong>Salary: AED 280,000 – 320,000 per annum including accommodation allowance (Depending on Experience)</strong></span></p><br><p><span><strong>FTE and working pattern: Full-time </strong><i><strong>(1FTE); 35hrs per week</strong></i></span></p><br><p><span><strong>Contract Type: Teaching and Scholarship</strong></span></p><br><p><span><strong>Department: School of Energy, Geoscience, Infrastructure and Society (EGIS)</strong></span></p><br><p><span><strong>Location: Dubai Campus</strong></span></p><br><p><span><strong>About Heriot-Watt University</strong></span></p><br><p><span>Heriot-Watt University has established a reputation for world-class teaching and leading-edge, relevant research, which has made it one of the top UK universities for innovation, business and industry. </span></p><br><p><span>Heriot-Watt University has five campuses: three in the UK (Edinburgh, Scottish Borders and Orkney), one in Dubai and one in Malaysia. The University offers a highly distinctive range of degree programmes in the specialist areas of science, engineering, design, business and languages. Heriot-Watt is also Scotland's most international university, boasting the largest international student cohort.</span></p><br><p><span><strong>The School of Energy, Geoscience, Infrastructure and Society</strong></span></p><br><p><span>Architecture was established as an undergraduate programme in Dubai 2015 in the School of Energy, Geoscience, Infrastructure and Society. The School is one of the UK’s leaders for multidisciplinary research and teaching in areas critical to economic development and societal equity.</span></p><br><p><span>On our Dubai campus we teach civil engineering, architectural engineering, architecture, construction management and quantity surveying.We offer a high quality educational experience underpinned by practical and laboratory teaching, and informed by contact with professional practice.Our degree programmes hold the appropriate accreditation from the relevant professional body.This educational philosophy ensures excellent employment prospects for all of our graduates.</span></p><br><p><span><strong>The Architecture Programme</strong></span></p><br><p><span>Heriot Watt University has a strong global identity, and the identity of the Architecture programme is forged through its strategic location in Dubai, creating an opportunity for students to study on a recognized UK course while experiencing a global education. The progressive approach of the programme places an emphasis on educating innovative and resilient architecture graduates capable of working as architectural professionals who can both lead and collaborate across teams. </span></p><br><p><span>The UAE is located at a crossroads between east and west and offers students of architecture the opportunity to engage with relevant and challenging global issues that include: designing for climate change, resilient cities, environmental needs, resource shortages, growing population and the UAE’s progressive culture with its emphasis on advanced technologies, sustainability, innovation and entrepreneurial culture. The Architecture curriculum is aligned with the criteria set by the Royal Institute of British Architects (RIBA) for a RIBA Part 1 course.</span></p><br><p><span>HWUD Architecture is developing a strong identity as the only RIBA Part 1 accredited programme in Dubai. Starting September 2025 we introduced Master of Architecture aligned with RIBA part 2. The programme has a strong focus on contextual design and addressing contemporary issues. The Architecture team benefits from diverse international staff including practising architects, academics and built environment specialists with excellent links into practice and the profession. The programme as a part of the School of Energy, Geoscience, Infrastructure and Society provides students and faculty with opportunities for research and collaborative working. Our programme benefits from close links to architectural practices ensuring the relevance of our teaching and offering exciting opportunities to work in areas relevant to the academic community and employers in the UAE, Gulf region and internationally.</span></p><br><p><span>Heriot Watt University is looking to expand our global team of academics working in the field of Architecture and Sustainable Design. Consequently, the School is seeking to appoint an Assistant Professor in Architecture. The successful candidate will be based in Dubai but will engage with a team that spans our global footprint.</span></p><br><p><span><strong><u>Detailed Description</u></strong></span></p><br><br><p><span>This is an exciting opportunity to develop a leading role in the development and delivery of innovative teaching and scholarship. Heriot-Watt University is known for its research-informed course delivery and the global multi-campus education it provides. The successful applicant will have a student-centred approach to pedagogy and curriculum design and will be encouraged to innovate. </span><br><span>This is an exciting time to join an already successful team. It is expected that the applicant will have expertise in one or more of the following areas:</span></p><br><ul><li><p><span>architectural design</span></p><br></li><li><p><span>digital platforms for design</span></p><br></li><li><p><span>history and theories of architecture</span></p><br></li><li><p><span>sustainable design </span></p><br></li><li><p><span>construction and technology</span></p><br></li></ul><p><span>Previous teaching experience and a commitment to the student experience are essential. Evidence of innovation in teaching delivery is desirable. Applicants must also possess demonstrable team working and communication skills. The candidate must hold an internationally recognized post graduate degree in Architecture (RIBA and/or ARB or NAAB or other internationally recognized accreditation).</span></p><br><p><br><span><strong><u>Key Duties and Responsibilities</u></strong></span><br><span>The successful appointee will be expected to undertake the following:</span></p><br><p><br><span><strong><u>Learning and Teaching</u></strong></span></p><br><ul><li><p><span>Develop and contribute as required to the delivery of an innovative Postgraduate Master of Architecture (RIBA Part 2) programme and the Undergraduate BA (Hons) Architecture programme, RIBA Part 1 accredited.</span></p><br></li><li><p><span>Contribute to the design and delivery of the curriculum in the programme. Develop and teach several courses appropriate to your area of expertise and as outlined by the programme.</span></p><br></li><li><p><span>Work closely with the Global Head of Discipline for Architecture and the Architecture team to develop the programme and explore new innovative courses and learning and teaching methods as aligned with RIBA Professional Criteria for Validation and the graduate attributes.</span></p><br></li><li><p><span>Design, prepare and develop a range of learning and teaching materials appropriate to the subject area to meet the learning outcomes for those course/s as aligned to the RIBA educational framework.</span></p><br></li><li><p><span>Undertake scholarly activity related to the effective delivery of the curriculum and maintain subject expertise aligned to the latest developments in the field of architecture, technology, and contemporary issues. </span></p><br></li><li><p><span>Be responsible for providing effective, well documented, and timely feedback, both formative and summative, to students.</span></p><br></li><li><p><span>Contribute to the monitoring of the quality of learning and teaching through course monitoring, contributing to quality assurance across the programme, School and University.</span></p><br></li><li><p><span>Provide appropriate pastoral support recognising the varied cultural backgrounds of the student cohorts.</span></p><br></li><li><p><span>Stay abreast of developments in architecture education and ensure that these developments are reflected in the evolution of the learning and teaching methods employed on the programme; </span></p><br></li><li><p><span>Work with the team to develop further opportunities for student placements, Internship and student mentoring with the profession that enhances the existing strong industry engagement within the programme;</span></p><br></li><li><p><span>Conduct assessment and moderation across the discipline area, ensuring this is rigorous, fair and clear and undertaken within the policies established by the School and University. </span></p><br></li></ul><p><span><strong><u>Research and Knowledge Exchange</u></strong></span></p><br><ul><li><p><span>Carry out self-managed scholarly activity and to make professional contributions to their area of expertise.</span></p><br></li><li><p><span>Continue to develop your professional expertise through CPD and membership of either RIBA/ ARB or International Professional membership.</span></p><br></li><li><p><span>Exhibit design work at exhibitions and end of year shows. Publish student outputs and enter student work for international prizes and awards such as the RIBA President’s Medals.</span></p><br></li><li><p><span>Contribute technical and research expertise where relevant to potential live and research projects.</span></p><br></li></ul><p><span><strong><u>Academic Management and Administration </u></strong></span></p><br><ul><li><p><span>Undertake administrative tasks associated with programme planning, preparation for examination and progression boards, course development teams etc. </span></p><br></li><li><p><span>Provide academic leadership in the key areas of design, construction and technology, representation and history and theories that are the core of the programme course structure.</span></p><br></li><li><p><span>Participate fully in admissions processes, selection and induction of students;</span></p><br></li><li><p><span>Take a proactive role both internally and externally in promoting and marketing programmes of study, ensuring the effective and efficient recruitment of students and the achievement of home and international recruitment targets; </span></p><br></li><li><p><span>Participate as a member of appropriate committees as required.</span></p><br></li></ul><p><span>Please note that this job description is not exhaustive, and the role holder may be required to undertake other relevant duties commensurate with the grading of the post. Activities may be subject to amendment over time as the role develops and/or priorities and requirements evolve. </span><br><span>We will measure applicants based on the essential criteria, not by the key duties. Heriot-Watt Dubai delivers classes during the daytime, evenings and Saturdays. Depending on the schedule for the semester the classes you teach may be in the day, evening or Saturday.</span><br></p><br><p><span><strong><u>Education, Qualifications and Experience (i.e. Person Specification)</u></strong></span><br><span><strong>Essential</strong>:</span></p><br><ol><li><p><span>A post graduate degree in Architecture (RIBA and/or ARB or NAAB or internationally accredited) </span></p><br></li><li><p><span>In depth knowledge of your profession and discipline including relevant academic and professional experience </span></p><br></li><li><p><span>Evidence of creative design pedagogy and a critical design approach achieved in student outputs (projects, prizes, buildings) and your personal design projects </span></p><br></li><li><p><span>Evidence of your ability and experience to teach UG/PG Design Studio and related taught courses.</span></p><br></li><li><p><span>Evidence of delivering innovation through your teaching /or professional practice, design and technology</span></p><br></li><li><p><span>Expertise in delivering courses in one additional area including Architectural Representation, History and Theory, Professional Practice and Construction and Technology, Research methods and Sustainability in Design</span></p><br></li><li><p><span>A good working knowledge of relevant digital technologies (for example, one or more of: Rhino/Revit/BIM/Auto-cad/Grasshopper)</span></p><br></li><li><p><span>An understanding of the RIBA educational framework and experience of teaching or learning on a RIBA validated course OR international equivalent.</span></p><br></li><li><p><span>Ability to lead a small team across disciplines, work independently and /or as part of a team</span></p><br></li><li><p><span>A clear research interest aligned with the programme academic position and the research institutes within the school</span></p><br></li><li><p><span>Demonstrable oral, drawn representation and written communications skills. </span></p><br></li></ol><p><span><strong><u>Desirable</u></strong></span></p><br><ol><li><p><span>RIBA Part 3 Qualification</span></p><br></li><li><p><span>PhD or equivalent terminal degree</span></p><br></li><li><p><span>Fellow of Higher Education Academy</span></p><br></li><li><p><span>Ability to run a ‘real design student </span></p></li></ol> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Key Responsibilities:</p><p>✅ Administer and oversee Information Security operations with the support of an internal team and a managed SOC partner.</p><p> ✅ Manage IT Governance, Risk & Compliance (GRC), policy compliance, third-party risk management, and business continuity.</p><p> ✅ Draft, review, and maintain Information Security policies, procedures, and SOPs.</p><p> ✅ Participate in security reviews, data protection initiatives, and AI governance activities.</p><p> ✅ Ensure compliance with information security best practices and regulatory requirements.</p><p> </p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Requirements:</p><p>✔️ 5–6 years of relevant experience in Information Security.</p><p> ✔️ Strong knowledge of IT Governance, Risk & Compliance (GRC).</p><p> ✔️ Experience in Information Security policies, risk management, business continuity, and compliance.</p><p> ✔️ Exposure to SOC operations, data protection, and security governance is preferred.</p></div>
Role Description The IT Support Officer is a full-time remote role responsible for providing technical assistance to internal stakeholders and community members using CIO Benelux platforms and tools. Daily tasks include diagnosing and resolving software, hardware, and network issues, with a focus on desktop environments and peripheral devices such as printers. The role involves responding to support tickets, guiding users through troubleshooting steps, documenting incidents and resolutions, and escalating complex issues when necessary. The IT Support Officer will also contribute to knowledge base articles, support onboarding of new users, and collaborate with IT leadership to improve support processes and service quality. Qualifications Candidates should possess skills in Technical Support and Information Technology for user assistance and system maintenance. Candidates should possess skills in Troubleshooting for diagnosing and resolving hardware, software, and connectivity issues. Candidates should possess skills related to Desktop Computers for configuration, maintenance, and user support. Candidates should possess skills related to Printer Support for installation, connectivity, and issue resolution. Relevant skills such as strong communication, customer service orientation, and clear documentation practices. Experience with ticketing systems, remote support tools, and common operating systems (Windows, mac OS, or Linux). Ability to work independently in a remote environment, manage priorities, and meet response time targets. Professional certifications (e.g., Comp TIA A+, ITIL Foundation) or equivalent practical experience are beneficial.
Role Description The IT Support Officer is a full-time remote role responsible for providing technical assistance to internal stakeholders and community members using CIO Benelux platforms and tools. Daily tasks include diagnosing and resolving software, hardware, and network issues, with a focus on desktop environments and peripheral devices such as printers. The role involves responding to support tickets, guiding users through troubleshooting steps, documenting incidents and resolutions, and escalating complex issues when necessary. The IT Support Officer will also contribute to knowledge base articles, support onboarding of new users, and collaborate with IT leadership to improve support processes and service quality. Qualifications Candidates should possess skills in Technical Support and Information Technology for user assistance and system maintenance. Candidates should possess skills in Troubleshooting for diagnosing and resolving hardware, software, and connectivity issues. Candidates should possess skills related to Desktop Computers for configuration, maintenance, and user support. Candidates should possess skills related to Printer Support for installation, connectivity, and issue resolution. Relevant skills such as strong communication, customer service orientation, and clear documentation practices. Experience with ticketing systems, remote support tools, and common operating systems (Windows, mac OS, or Linux). Ability to work independently in a remote environment, manage priorities, and meet response time targets. Professional certifications (e.g., Comp TIA A+, ITIL Foundation) or equivalent practical experience are beneficial.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Job Summary:</strong><br>We are looking for a professional and customer-focused Customer Service & Sales Agent to join our team. The ideal candidate should have excellent communication skills, strong English proficiency, and previous experience in customer service and sales. Candidates with healthcare industry experience will be preferred. The candidate must be flexible with shifts and capable of handling customer inquiries while contributing to sales growth.<br></p><p><strong>Work Schedule & Flexibility</strong></p><ul><li><p>Must be flexible with working shifts.</p></li><li><p>Days off are not fixed and may vary based on operational needs.</p></li><li><p>Willingness to work both day and night shifts.</p></li></ul><p>Ability to work in a hybrid environment, including both office-based and remote shifts.<br><br><strong>Responsibilities</strong></p><ul><li><p>Respond to customer inquiries professionally and promptly.</p></li><li><p>Provide accurate information and support to customers.</p></li><li><p>Follow up with leads and contribute to sales activities.</p></li><li><p>Promote clinic services and assist in converting inquiries into appointments and sales opportunities.</p></li><li><p>Maintain high customer satisfaction levels.</p></li><li><p>Handle customer complaints and provide appropriate solutions.</p></li><li><p>Work closely with other departments to ensure smooth operations.</p></li><li><p>Maintain accurate customer records and follow-up activities.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree.</p></li><li><p>Minimum 1–2 years of experience in Customer Service.</p></li><li><p>Previous sales experience is highly preferred.</p></li><li><p><strong>Healthcare/medical clinic experience is preferred.</strong></p></li><li><p>Excellent command of English (spoken and written).</p></li><li><p>Strong communication and interpersonal skills.</p></li><li><p>Ability to handle customer inquiries and resolve issues professionally.</p></li><li><p>Comfortable working with targets and sales opportunities.</p></li><li><p>Strong organizational and multitasking skills.</p></li><li><p>Proficient in using computers and customer service systems.</p></li><li><p><strong>Must have a valid UAE residence visa (own visa/sponsored visa).</strong></p></li></ul><p></p></section>