Contract Representative Jobs in UAE

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> <p>The Revenue Management Specialist is responsible for supporting the implementation of Revenue and Trade Management capabilities in the UAE, leveraging Ferrero Group methodologies and ensuring alignment with local business priorities. The role focuses on optimizing Revenue Management levers, supporting Value Maneuver initiatives, and driving commercial excellence through business intelligence, pricing analysis, trade investment management, commercial compliance, and the adoption of commercial tools and processes in line with Group standards.</p><br><br> <br> <br> <br> <p>In <strong>Proof of Performance Collection and Archiving</strong>, you will collect, organize, and maintain evidence of in-store execution activities, including assortment visibility, planogram compliance, pricing, promotions, and other commercial initiatives. You will support the definition and application of appropriate tools and methodologies for data collection, ensuring information is properly archived and readily available to support business analysis, benchmarking, and future commercial planning. Through <strong>Company Calendar Management</strong>, you will maintain the commercial calendar, ensuring key commercial deadlines are communicated and respected, while supporting the implementation of preventive controls and follow-up actions.</p><br><br> <p>You will also support the development and maintenance of <strong>Company Dashboard and Business Intelligence</strong>; monitoring key commercial performance indicators, including sell-out data, market share, competitor trends, distribution, and other relevant business metrics. This includes integrating and promoting the adoption of CUP, eSellOut, eP&amp;L, and MyPS, ensuring commercial data stewardship, managing dashboard visibility, and supporting trade margin analysis and selling recommendations to facilitate data-driven decision-making.</p><br><br> <p>Under <strong>Customer Agreements and Commercial Compliance</strong>, you will support the review and governance of customer contracts and commercial addenda, ensuring compliance with company requirements and commercial policies. You will assist in resolving contractual issues, monitoring contract renewal timelines, supporting GRC implementation, and ensuring customer-facing proposals and presentations aligned with agreed terms and internal standards.</p><br><br> <p>You will support <strong>Pricing Optimization</strong> activities by monitoring Ferrero and competitor pricing trends, evaluating key pricing indicators, and providing recommendations to support pricing decisions and Value Maneuver initiatives. You will contribute to pricing analyses for new products, channel strategies, and retailer-specific opportunities while helping maintain a competitive and profitable pricing position.</p><br><br> <p>Through <strong>Trade Terms and Promotion Management</strong>, you will monitor Gross-to-Net evolution, trade spend effectiveness, and promotional performance. You will support pre- and post-promotion ROI analyses, evaluate promotional uplift and activation effectiveness, and contribute recommendations to optimize trade investments and promotional strategies in line with Group Commercial Policy.</p><br><br> <p>Within <strong>Product Mix Optimization</strong>, you will analyze portfolio performance, product mix opportunities, and channel dynamics to identify opportunities for growth and profitability improvement. You will support recommendations related to distribution, channel mix, customer mix, and volume allocation to maximize commercial performance.</p><br><br> <p>For <strong>Customer Planning</strong>, you will partner with Sales to support customer reviews, profitability analysis, Joint Business Planning (JBP), promotional planning, and budget tracking. You will contribute value chain insights and performance analyses while helping embed execution and market KPIs, including MyPS and Sell-Out performance, into customer plans.</p><br><br> <p>Finally, in <strong>Commercial Capabilities</strong>, you will support Trade Spend Management and commercial process compliance while acting as a key user for commercial tools and systems, including SAP TM, SAP ATMA, and Customer Profitability tools. You will contribute to the adoption, enhancement, and continuous improvement of commercial processes, reporting, and capabilities in line with Ferrero Group standards.</p><br><br> <br> <br> <br> <p>2-3 years' experience in Revenue Management, Trade Marketing, or a related commercial function, ideally within the FMCG sector in the UAE region.</p><br><br> <p>A highly analytical and commercially minded profile, with experience in pricing analysis, trade investment management, customer profitability, reporting, and business performance analysis. Strong ability to interpret data, generate actionable insights, and support strategic decision-making. Stakeholder management and communication skills, with the ability to collaborate effectively with cross-functional teams. Experience with SAP, Power BI, customer profitability tools, or similar commercial systems is an advantage.</p><br><br> <br> <br> <br> <p>Careers with caring built in - discover our benefits <u>here</u>.</p><br><br> <br> <br> <br> <p>Ferrero began its journey in the small town of <strong>Alba in Piedmont, Italy, in 1946.</strong> Today, it is one of the world’s largest sweet-packaged food companies, with many <strong>iconic brands</strong> sold in countries all over the world. Find out more about Ferrero at <u>ferrero.com</u>.</p><br><br> <br> <br> <br> <p>Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.<br>Find out more <u>here</u>.</p><br><br> <br> <br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>VIATRIS MIDDLE EAST FZ-LLC</p><p>Viatris is a global healthcare company uniquely positioned to bridge the traditional divide between generics and brands, combining the best of both to more holistically address healthcare needs globally. With a mission to empower people worldwide to live healthier at every stage of life, we provide access at scale, currently supplying high-quality medicines to approximately 1 billion patients around the world annually and touching all of life's moments, from birth to the end of life, acute conditions to chronic diseases. </p><br><p>We have been included on number of <span><u>award lists</u></span> that demonstrate the impact we are making. <br>&nbsp;</p><br><p>Every day, we rise to the challenge to make a difference and here’s how the Product Specialist role will make an impact:</p><br><p><b><u>Summary</u></b></p><br><p>The Product Specialist is responsible for the territory-level execution of Viatris’ new product launch into the cardiovascular space. This role requires a launch-focused mindset, a deep understanding of the cardiometabolic disease area, and the ability to build relationships with Key Opinion Leaders (KOLs), clinical stakeholders, and decision-makers, ensuring the successful launch of the product in the assigned geographic territory. &nbsp;</p><br><p><b><u>Key Responsibilities:</u></b></p><br><ul><li><p>Lead the territory-level execution of a new product launch.</p><br></li><li><p>Drive early adoption and ensure rapid market penetration of the new product launch by proactively engaging with Healthcare Practitioners (including Key Opinion Leaders, physicians, and pharmacists) to gather feedback, address clinical questions, and introduce the new product to the market.</p><br></li><li><p>Provide field insights to marketing and medical to adapt strategies in real time.</p><br></li><li><p>Disseminate knowledge using guidelines through product samples, scientific literature, clinical trials related to the new product launch to help physicians and other healthcare professionals take the best decisions.</p><br></li><li><p>Follow-up with Healthcare Practitioners (Key Opinion Leaders, physicians, pharmacists, or any other party having impact on the business), to gather feedback and questions regarding experience with Viatris products.</p><br></li><li><p>Act as a key partner for stakeholders across the patient journey, identifying challenges and opportunities.</p><br></li><li><p>Understand and apply insights into the patient journey to tailor discussions and value propositions for different stakeholders.</p><br></li><li><p>Identify, create end-to-end engagement plans, and manage relationship with key opinion leaders to ensure consistent and meaningful interactions.</p><br></li><li><p>Provide information to HCP on Viatris products, e.g. proper medical usage, dosage amounts and side effects.</p><br></li><li><p>Work cross-functionally to support product inclusion into formularies and treatment pathways, and support discussions that shape clinical protocols within institutions.</p><br></li><li><p>Providing feedback to his/her manager on customer requests, responses to promotions and product access. Also update on changes in the health care system or hospital structure.</p><br></li><li><p>Organize AV activities in his/her area.</p><br></li><li><p>Periodic reporting of HCPs visits and other activities</p><br></li><li><p>Prepare short term Plan of Action restricted to his/her area and products.</p><br></li><li><p>Update his/her customer list according to the targeting process by understanding customer’s segmentations and customer insights.</p><br></li><li><p>Understand customer disease management needs</p><br></li><li><p>Maintain and create new advocates by aligning to customer’s priorities/needs.</p><br></li><li><p>Monthly report for sales, activities, market feedback, threats, &amp; opportunities</p><br></li><li><p>Participate in setting the engagement Plan of Action and play important role in its execution.</p><br></li><li><p>Play important role in engaging his/her customers via real bold partnership programs.</p><br></li><li><p>Explore more business opportunities and expand the scope of his/her reach.</p><br></li><li><p>Collaborate closely with internal stakeholders including Marketing, Market Access, and Medical to optimize launch success and develop innovative engagement programs.</p><br></li></ul><p><b><span>Level of Responsibilities:</span></b></p><br><p><span>Tasks are performed under the general direction of the Senior Category Manager; however the incumbent is fully responsible for the business and financial results of his/her geographical territory.</span></p><br><p><span>Responsible for Budget achievement including, % Gr, % Market’s, EI (IMS Parameters) for his/her area.</span></p><br><p><b><span>Position Relationships: </span></b></p><br><ul><li><p>Similar position holders across the country.</p><br></li><li><p>Supportive department (IT, Medical, Marketing, Finance, HR)</p><br></li><li><p>Customers Administration Departments (Stores, Purchasing and Finance)</p><br></li><li><p>Opinion Leaders and Field Experts.</p><br></li><li><p>Service Providers and Competitors.</p><br></li></ul><p><b>The minimum qualifications for this role are: </b></p><br><ul><li><p>5+ years’ Pharma field experience as medical representative or medical science liaison.</p><br></li><li><p>Pharmaceutical sales knowledge and experience is required.</p><br></li><li><p>UAE experience required.</p><br></li><li><p>Cardiometabolic or heart failure experience in a multinational pharmaceutical is preferred.</p><br></li><li><p>Demonstrable achievement/top performance within the past 2 years is required.</p><br></li><li><p>Proven track record of new product launch execution is an added advantage.</p><br></li></ul><p><b>Key Functional Competencies</b></p><br><ul><li><p>Medical or Pharmaceutical Education Background.</p><br></li><li><p>Effective Selling, persuasive and negotiation skills.</p><br></li><li><p>Excellent written and oral communication skills</p><br></li><li><p>Excellent scientific communication and ability to translate clinical data into relevant discussions.</p><br></li><li><p>Strong interpersonal and collaboration skills; ability to engage peers, cross-functional teams, and external stakeholders.</p><br></li><li><p>Anticipate market barriers and proactively drives the acceptance of innovative therapies.</p><br></li></ul><p><b><u>Other competencies:</u></b></p><br><ul><li><p>Change Agile</p><br></li><li><p>Acts Decisively</p><br></li><li><p>Peer relationship</p><br></li><li><p>Seizes Accountability</p><br></li><li><p>Act with integrity</p><br></li><li><p>Grows Self</p><br></li></ul><p>A<span><span>t Viatris, we offer</span></span><span><span>competitive</span></span><span><span>salar</span></span><span><span>ies</span></span><span><span>, benefits</span></span><span><span>and</span></span><span><span>an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others.</span></span></p><br><p><span>Viatris is an Equal Opportunity Employer. </span></p><br> </div>

Job Description<br><br>Job Description<br><br>Synopsis<br><br>The Technology Supplier & Cost Management Specialist is responsible for driving technology spend governance, supplier performance management, commercial evaluation, and cost optimization across the Digital Technology & Innovation portfolio. Acting as a key partner to Technology, Finance, Procurement, and Business stakeholders, the role ensures cost transparency, maximizes value from technology investments, and delivers sustainable savings through effective financial control, commercial management, and strategic supplier engagement. The position requires strong financial and commercial acumen, advanced analytical capability, and proven experience managing technology vendors and complex commercial agreements.<br><br>Accountabilities<br><br>Drive end-to-end visibility and governance of technology expenditure across software, cloud, infrastructure, telecom, managed services, and professional services portfolios. Develop and maintain technology spend forecasts, financial models, dashboards, and executive reporting to support decision-making and budget management. Partner with Technology and Finance teams to support annual budgeting, forecasting, cost allocation models, and financial planning activities. Build robust business cases and commercial evaluations, including TCO, ROI, NPV, IRR, and payback analysis for technology investments and transformation programs. Lead commercial negotiations, contract renewals, and supplier management activities to optimize commercial value and service performance. Establish supplier governance frameworks and conduct regular performance reviews covering service delivery, contractual compliance, risk management, innovation opportunities, and cost optimization. Identify and execute technology cost optimization initiatives across software licensing, cloud services, infrastructure, managed services, and workforce expenditure. Maintain and track a technology savings portfolio, ensuring realization and sustainability of financial benefits. Leverage data analytics to identify spend anomalies, supplier risks, cost reduction opportunities, and operational efficiencies. Collaborate with Technology, Finance, Procurement, Legal, and Business stakeholders to support strategic sourcing initiatives and influence investment decisions through data-driven insights.<br><br>Qualifications<br><br>Education & Experience<br><br>Bachelor's degree in Finance, Accounting, Business Administration, Information Technology, Engineering, or a related discipline.5+ years of experience in Technology Finance, IT Commercial Management, Vendor Management, Strategic Sourcing, Technology Cost Management, or related disciplines. Proven track record managing significant technology spend portfolios and delivering measurable cost optimization and value realization outcomes. Experience within large enterprise environments with exposure to technology procurement, software licensing, cloud and infrastructure cost management, supplier negotiations, and executive-level reporting. Strong expertise in technology spend management, financial planning and analysis, commercial modelling, vendor management, contract negotiation, and cost optimization. Advanced Microsoft Excel skills, including financial modelling, forecasting, scenario analysis, Power Query, and Pivot Tables; Power BI experience is desirable. Demonstrated strategic thinking, commercial acumen, analytical capability, stakeholder management, influencing skills, executive communication, and results orientation. MBA, CIPS, CFA, CPA, or equivalent professional qualification preferred.<br><br>Additional Information<br><br>Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.<br><br>To learn more visit www.etihad.com<br><br>Recruitment Fraud Alert<br><br>Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.<br><br>Division: Digital Technology & Innovation Division<br><br>Job Details<br><br>Role Level: Mid-Level Work Type: Full-Time Country: United Arab Emirates City: Abu Dhabi Company Website: http://www.etihad.com Job Function: Procurement & Vendor Management Company Industry/<br><br>Sector: Airlines and Aviation<br><br>What We Offer<br><br>About The Company<br><br>Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.<br><br>Report<br><br>Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently recruiting for PMC Procurement Specialist role to support our ADNOC Offshore project in Abu Dhabi, United Arab Emirates.&nbsp;</p><br> <p>Due to the nature of the projects and client expectation, the position will be based initially at our client office and then move to onshore site in Abu Dhabi, United Arab Emirates.&nbsp;</p><br> <p><strong>The Role:</strong></p><br> <p>To lead all procurement activities within the PMC team for ADNOC projects, ensuring compliance with ADNOC standards, project timelines, budget constraints, and contractual requirements. The role ensures strategic sourcing, contractor/vendor selection, and effective coordination between ADNOC, EPC contractors, and suppliers.&nbsp;</p><br> <p><strong>Our Clients and Projects&nbsp;</strong></p><br> <p><strong>Designing the future. Transforming the world</strong></p><br> <p>Wood's Oil, Gas &amp; New Energies business is built on a strong legacy of delivering large and complex projects for national and international energy companies across the globe. We have experienced teams, a proven delivery model and a strong reputation.</p><br> <p>We are the market-leading provider of integrated and innovative solutions that challenge the status-quo in the oil and gas upstream and midstream, onshore and offshore, gas to liquids and decarbonization and electrification markets. We pride ourselves in steady and predictable delivery, setting our sights on an exciting growth trajectory.&nbsp;</p><br> <p>Energy security, transition and supply have never been more important. You, our enabling teams, are at the very forefront of transformative projects that are providing sustainable power to generations to come. We are the ones to bring low-carbon concepts to reality.</p><br> <p><strong>What we can offer</strong></p><br> <ul> <li><strong>Meaningful and interesting projects</strong>: Delivered to high profile clients across the Energy Sector</li> <li><strong>Commitment to Diversity and Inclusion</strong>: We are an organization actively committed to diversity and inclusion across our business&nbsp;</li> <li><strong>Competitive renumeration package:</strong>&nbsp;With regular reviews to ensure we are rewarding at the right level in line with the market&nbsp;</li> <li><strong>Medical Insurance:&nbsp;</strong>Ensures inpatient, and outpatient medical care is available should you require treatment</li> <li><strong>Group Life and Personal Accident Insurance:</strong>&nbsp;The company provides Life Assurance cover&nbsp;<br> End of Service Gratuity: In line with UAE Labor Law, all employees are eligible for an End of Service benefit</li> <li><strong>The Employee Share Plan:</strong>&nbsp;Gives you the opportunity to purchase Wood shares and receive a match from the company</li> <li><strong>Long Service Award:</strong>&nbsp;Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ services of our employees at 5-year service milestones</li> <li><strong>Commitment to continued professional development:</strong>&nbsp;Development plans that are tailored to your individual needs and interests&nbsp;</li> <li><strong>Global connections:</strong>&nbsp;Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession&nbsp;</li> <li><strong>Energy Transition Academy:&nbsp;</strong>Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems – delivered by experts in their field</li> </ul> <br> <br> <br> <br><br><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy &amp; Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement&nbsp;</b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Responsibilities:<br> <ul> <li>Develop and implement project procurement strategies aligned with ADNOC guidelines&nbsp;</li> <li>Prepare Procurement Plans, Vendor Lists, and long-lead item strategies&nbsp;</li> <li>Identify procurement risks and mitigation plans&nbsp;</li> <li>Support early engagement for critical and long-lead equipment&nbsp;</li> <li>Manage prequalification of vendors in line with ADNOC approved vendor lists (AVL)&nbsp;</li> <li>Oversee preparation of ITTs (Invitation to Tender), RFQs, and bid evaluation reports&nbsp;</li> <li>Lead technical and commercial bid clarifications&nbsp;</li> <li>Participate in contract negotiations and award recommendations&nbsp;</li> <li>Ensure compliance with ADNOC Group Procurement Policies and ICV (In-Country Value) requirements&nbsp;</li> <li>Monitor EPC contractor procurement performance&nbsp;</li> <li>Ensure adherence to approved vendor lists and project specifications&nbsp;</li> <li>Manage supplier performance, expediting, and delivery schedules&nbsp;</li> <li>Resolve procurement-related disputes and claims&nbsp;</li> <li>Ensure procurement activities remain within approved budgets&nbsp;</li> <li>Track cost savings initiatives and value engineering opportunities&nbsp;</li> <li>Review and validate variation orders related to procurement&nbsp;</li> <li>Ensure compliance with ADNOC HSE, QA/QC, and ethical procurement standards&nbsp;</li> <li>Ensure transparency and audit readiness&nbsp;</li> <li>Implement anti-corruption and procurement governance policies&nbsp;</li> <li>Provide procurement status reports to ADNOC and project management&nbsp;</li> <li>Coordinate with Engineering, Construction, QA/QC, and Finance teams&nbsp;</li> <li>Participate in progress meetings with ADNOC stakeholders&nbsp;</li> </ul> <br> <br> <br> <br><br><br>Qualifications:<br><p><strong>What makes you remarkable</strong></p><br><p>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges.&nbsp;</p><br><p><strong>Expected</strong></p><br><ul> <li>Bachelor’s degree in engineering, Supply Chain, Business, or related field&nbsp;</li> <li>Minimum 15 years’ experience within the oil &amp; gas sector, with a minimum of 5 years in Procurement Management</li> <li>Strong knowledge of ADNOC procurement systems (SAP, ARIBA preferred)</li> <li>Strong contract negotiation skills</li> <li>Familiarity with ICV compliance requirements&nbsp;</li> <li>Risk assessment and supply chain management&nbsp;</li> <li>Commercial and contractual awareness (FIDIC knowledge preferred)&nbsp;&nbsp;</li> <li>Excellent written and verbal communication skills&nbsp;</li> <li>Excellent technical team and interpersonal skills&nbsp;</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p>SYSTRA is one of the world's leading engineering and consultancy groups specialising in public transport and sustainable mobility. With over 10,300 employees, SYSTRA's mission is to design safe and sustainable transport solutions to bring people together, develop social inclusion and facilitate access to employment, education and leisure throughout the world.</p><br><br><p>For 65 years, the Group has been working alongside cities and regions to contribute to their development by creating, improving and modernising their infrastructure and transport systems, throughout the life cycle of their projects. SYSTRA is involved from the earliest stages of design through to the testing, deployment and maintenance phases. The company provides all its services in over 80 countries worldwide and generates 74% of its turnover internationally. With its new services, SYSTRA supports its clients and partners in their digital, ecological and energy transition, in order to invent the mobility of tomorrow.</p><br><br> Context <br><p>Reporting to the&nbsp; Commercial Director, overall responsibility for contractual, commercial and control activities <br>project-wide including those related to payment certificates, variations (excluding technical scope), claims <br>and notices in relation to contract performance. He shall be responsible for the preparation and <br>implementation of procedures related to contract management (e.g. recording and follow-up of all changes <br>to contract scope, establishing of Variation Order register, establishing of Disputes register and of register of <br>Employer claims/contra-charges).</p><br><br> Missions/Main Duties <br><ul><li>Shall be responsible for the initiation of all outgoing contractual correspondence towards the <br>Contractor and the vetting of all outgoing correspondence and meeting minutes which may have <br>contractual ramifications. Shall equally be responsible for the drafting of responses to the Contractor’s <br>contractual correspondence.</li><li>Shall ensure the follow-up of guarantees and insurances provided by the Contractor and the increases <br>and reductions in value of same as required by the Contract.</li><li>Shall also carry overall responsibility for the satisfactory performance of the following functions:</li><li>Supervise and guide the activities of the Quantity Surveyor to ensure timely and accurate measurement of work executed for progress payments and evaluation of work executed against <br>provisional sums.</li><li>Ensure close monitoring of progress and schedule adherence by the Senior Planning Engineer as <br>support for variation and claims management in addition to generation of input for external and <br>internal reporting purposes.</li><li>Ensure meticulous maintenance of cost databases and risk registers as support for variation and claims <br>management in addition to generation of input for external and internal reporting purposes.</li></ul> Profile/Skills <br><ul><li>Minimum Ten (10) years’ experience in the required field of expertise <br>for similar projects.</li><li>MRICS/FRICS qualified</li><li>MCIArb/FCIArb is a plus</li><li>LLM/MSc in Construction Law and Dispute Resolution is desirable</li><li>GCC experience is a plus</li><li>Proven ability to perform independently in a commercial/contracts<br>managers role, possess excellent written and oral communications <br>skills</li><li>Experienced in procurement under different forms of contract for <br>major rail transit and/or transport projects</li><li>Experience within railway systems is an added advantage</li></ul> <br><p>Systra is an equal opportunities company; this position is open to all applicants.</p><br><br> <br> Why SYSTRA? Read more <span> sur Why SYSTRA?</span> <br> <br> <br> </div>

Note: This is a maternity cover position for a 3 months period AIMThe Talent Acquisition Specialist is primarily responsible for end-to-end finding, sourcing, attracting, and selecting top-tier candidates. This role identifies potential candidates and core competencies to match appropriately with active vacancies while proactively mapping and tracking talent for future commercial and operational roles. The incumbent also addresses general queries related to contracts, compensation benchmarks, and onboarding logistics.<br>TECHNICAL RESPONSIBILITIESSource and screen candidates utilizing an extensive range of recruitment channels including job boards, social media networks, and employee referrals. Support hiring managers by preparing detailed job descriptions, publishing job advertisements, managing incoming candidate responses, and structuring interview rounds. Coordinate and schedule candidate interviews, closely aligning with Managers and hiring stakeholders. Administer pre-employment screening and company assessments, including professional reference checks when required. Assist in scheduling and confirming structured orientation pathways for all incoming new hires.<br>SOURCING & PIPELINE MANAGEMENTProactively source and engage candidates across various organizational levels within freight forwarding and contract logistics. Communicate role details clearly to applicants, covering duties, responsibilities, compensation frameworks, benefits, and career progression. Rigorously review employment applications and match candidate qualifications directly against job specifications. Execute targeted searches utilizing Linked In Recruiter, local career portals, networking events, career fairs, and direct headhunting. Conduct thorough initial phone screenings leading up to face-to-face structured competency interviews. Map market talent and maintain pipelines to satisfy current and anticipated staffing expansions.<br>GENERIC COMPETENCIES & STANDARDSCommunication: Excellent written and verbal command of English with exceptional stakeholder liaison abilities. Drive & Initiative: Strong sense of ownership and adaptability to meet demanding recruitment SLAs. Administration: Robust organizational skills, computer literacy, and precise ATS management. Resilience: High stress resistance and capability to manage high-volume recruitment cycles. Collaboration: Proven team player capable of operating both independently and within cross-functional teams. Cultural Dexterity: Ability to navigate and work effectively with diverse, multicultural teams. Persistence: Tenacious follow-through on difficult-to-fill technical and commercial profiles.<br>FUNCTIONAL STANDARDS & KPISIndustry Acumen: Direct working knowledge of recruiting within freight forwarding, logistics, or supply chain sectors is a strong advantage. Diversity & Inclusion: Deep understanding of workforce diversity principles integrated into sourcing strategies. Cost per Hire: Optimization of recruitment channels to minimize external agency spend. Time to Fill: Meeting targeted lifecycle benchmarks from requisition approval to offer acceptance. Turnover Costs: Mitigation through robust candidate-role cultural and technical alignment.<br>QUALIFICATIONS & EXPERIENCEExperience: 3+ years of proven work experience as a Recruiter or Talent Acquisition Specialist. In-house recruitment and high-volume recruiting experience strongly preferred. Selection Expertise: Demonstrated hands-on experience managing candidate selection workflows across various professional seniority levels. Systems Proficiency: Familiarity with modern HR databases, HRIS platforms, and Applicant Tracking Systems (ATS). Interpersonal Skills: Outstanding communication, negotiation, and relationship-management abilities. Education: Bachelor’s Degree in Business Administration, Human Resources, or a related discipline is preferred. Industry Exposure: Previous background recruiting in supply chain, logistics, or customer service environments is a distinct asset.

<p><h4>A reputable and well-established pharmaceutical company is actively recruiting a legal contract manager for their Dubai office.</h4> <p>Please note that you must meet all the criteria set out below for your application to be considered. Suitable candidates will be contacted within 5 working days. If you are not contacted by us within that time, please consider your application unsuccessful on this occasion.</p> <h4>The main responsibilities will include but not be limited to:</h4> <ul> <li>Managing the full contract lifecycle, from drafting and review through execution and renewals.</li> <li>Supporting legal operations by maintaining contract documentation, templates, and governance processes.</li> <li>Partnering with cross-functional teams including regulatory affairs, quality, commercial, finance, and business development to ensure timely legal support for business initiatives.</li> <li>Monitoring contractual obligations, compliance requirements, and legal risks across multiple markets.</li> <li>Coordinating with external legal counsel and supporting legal projects, reporting, and process improvements.</li> </ul> <h4>To be successful, you will need to meet the following:</h4> <ul> <li>Bachelor’s degree in law or a related legal qualification.</li> <li>Proven experience managing commercial contracts within the pharmaceutical, biotechnology, healthcare, or other highly regulated manufacturing industries.</li> <li>Previous experience supporting manufacturing operations.</li> <li>Strong understanding of contract lifecycle management, legal documentation, compliance, principles, and regulatory frameworks.</li> <li>Excellent stakeholder management, communication, and organizational skills.</li> </ul> <p>Applicants should be available for face-to-face interviews in the location mentioned above.</p></p><p></p>

<p><h4>A reputable and well-established pharmaceutical company is actively recruiting a legal contract manager for their Dubai office.</h4> <p>Please note that you must meet all the criteria set out below for your application to be considered. Suitable candidates will be contacted within 5 working days. If you are not contacted by us within that time, please consider your application unsuccessful on this occasion.</p> <h4>The main responsibilities will include but not be limited to:</h4> <ul> <li>Managing the full contract lifecycle, from drafting and review through execution and renewals.</li> <li>Supporting legal operations by maintaining contract documentation, templates, and governance processes.</li> <li>Partnering with cross-functional teams including regulatory affairs, quality, commercial, finance, and business development to ensure timely legal support for business initiatives.</li> <li>Monitoring contractual obligations, compliance requirements, and legal risks across multiple markets.</li> <li>Coordinating with external legal counsel and supporting legal projects, reporting, and process improvements.</li> </ul> <h4>To be successful, you will need to meet the following:</h4> <ul> <li>Bachelor’s degree in law or a related legal qualification.</li> <li>Proven experience managing commercial contracts within the pharmaceutical, biotechnology, healthcare, or other highly regulated manufacturing industries.</li> <li>Previous experience supporting manufacturing operations.</li> <li>Strong understanding of contract lifecycle management, legal documentation, compliance, principles, and regulatory frameworks.</li> <li>Excellent stakeholder management, communication, and organizational skills.</li> </ul> <p>Applicants should be available for face-to-face interviews in the location mentioned above.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Who are we?</strong></p><br><p>Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.</p><br><p>We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.</p><br><p>We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.</p><br><p>We are a global technology company co-headquartered in Toronto and San Francisco, with key offices in London, New York City, Montreal, Seoul, Germany and Paris. Join us!</p><br><strong>Role Overview:</strong><p>As a Business Development Representative (BDR) at Cohere, you will drive revenue growth by identifying, qualifying, and nurturing high-potential leads for our enterprise AI solutions. You’ll act as the first point of contact for prospects, understanding their business needs and aligning them with Cohere’s products to solve complex challenges like natural language processing, AI integration, and scalable language models. You’ll also have the opportunity to sell cutting-edge IP, that is being newly productised, within your own book of business.</p><br><strong>Key Responsibilities:</strong><ul><li><p>Proactively research and identify target accounts across region in industries such as finance, technology, manufacturing, healthcare, public sector, etc. using tools like LinkedIn Sales Navigator and CRM platforms to prioritise high-fit prospects.</p><br></li><li><p>Conduct 40+ outbound calls and personalised emails daily to engage decision-makers (e.g., CTOs, CIOs, and Business Unit leads), focusing on understanding their pain points and demonstrating how Cohere’s AI solutions can address them.</p><br></li><li><p>Qualify leads using the BANT framework (Budget, Authority, Need, Timeline) and document interactions in Salesforce, ensuring a clean and actionable pipeline for the sales team.</p><br></li><li><p>Collaborate with marketing to refine messaging and campaigns based on prospect feedback, contributing to a 15%+ improvement in campaign response rates.</p><br></li><li><p>Stay updated on industry trends, competitor offerings, and Cohere’s product roadmap to position our solutions effectively and anticipate customer needs.</p><br></li><li><p>Run independent sales cycles on smaller opportunities with less overhead, from intro to close.</p><br></li></ul><strong>Qualifications:</strong><ul><li><p>2+ years of experience in business development, sales, or a related role, with a proven track record of exceeding lead generation targets in a SaaS or tech environment.</p><br></li><li><p>Native or Fluent Arabic speaker</p><br></li><li><p>Strong communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders and build rapport quickly over phone and email.</p><br></li><li><p>Familiarity with CRM tools (e.g., Salesforce, HubSpot) and sales enablement platforms, with the ability to analyse data to optimize outreach strategies.</p><br></li></ul><ul><li><p>Experience in AI, machine learning, or enterprise software sales, with a basic understanding of natural language processing (NLP) concepts.</p><br></li><li><p>Closing experience is seen as an advantage.</p><br></li><li><p>A builder mindset is necessary to succeed here, the challenges will be unique based on the team you’ll be working with, and the role will evolve over time.</p><br></li></ul><strong>Full-Time Employees at Cohere enjoy these Perks:</strong><ul><li><p>A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.</p><br></li><li><p>Full health and dental benefits, including a separate budget for mental health.</p><br></li><li><p>RRSP matching, 401K, Pension Scheme.</p><br></li><li><p>100% Parental Leave top-up for up to 6 months, for either parent.</p><br></li><li><p>Annual enrichment benefits:</p><br><p>Arts &amp; culture, fitness/wellness, quality time, and a workspace improvement credit.</p><br><p>Education &amp; learning stipend for conferences, courses, and coaching.</p><br></li></ul><ul><li><p>6 weeks of paid vacation (30 working days!)</p><br></li><li><p>Budget for traveling to other offices if you are remote, plus an annual company offsite.</p><br></li></ul><strong>How and Where We Work:</strong><ul><li><p>Cohere is remote-friendly. We have offices in Toronto, San Francisco, New York City, London, Paris, Montreal, and more coming soon.</p><br></li><li><p>For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.</p><br></li><li><p>For those not near an office: a co-working benefit so you can work alongside others in your city.</p><br></li><li><p>Everyone receives a $500 home office stipend to set up your workspace properly.</p><br></li></ul><p>If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. </p><br><p><br>We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs.</p><br><p>We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.</p><br><p><em>Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our </em><em>official careers</em><em> page.</em></p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Act as the Employer's Consultant's primary representative and key point of contact with the Employer, Design-Build Contractor, authorities and stakeholders.</li><li>Monitor the Design-Build Contractor's performance against contractual obligations, approved programme, quality requirements, health and safety standards, and project objectives.</li><li>Review and assess design submissions, technical deliverables, material approvals and authority approvals to verify compliance with project requirements and contractual obligations.</li><li>Monitor construction progress and prepare regular project status reports, highlighting progress, risks, delays, key issues and recommended mitigation measures.</li><li>Coordinate multidisciplinary reviews involving Architectural, Structural, MEP and specialist disciplines to support the Employer's decision-making process.</li><li>Monitor compliance with contract requirements, local authority regulations, approved designs and applicable codes and standards.</li><li>Review variation proposals, extension of time claims and other contractual submissions, providing independent assessments and recommendations to the Employer.</li><li>Review contractor payment applications and provide recommendations to the Employer based on verified progress and contractual entitlement.</li><li>Identify and escalate project risks, commercial concerns, quality issues and programme deviations, and recommend corrective actions.</li><li>Attend progress meetings, technical workshops, inspections and stakeholder meetings, maintaining accurate records and action tracking.</li><li>Monitor testing, commissioning, handover and closeout activities to ensure compliance with project requirements and successful project completion.</li><li>Prepare executive reports and presentations for senior management, summarizing project performance, key risks, critical decisions and overall project status.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proven experience as a Project Manager, Employer's Representative, Project Monitoring Consultant or Resident Engineer within an engineering consultancy environment.</li><li>Experience overseeing Design-Build projects is preferred.</li><li>Extensive experience in project monitoring, reporting, contract administration and stakeholder management.</li><li>Demonstrated experience in assessing contractor programmes, progress reporting, variations, claims and extension of time submissions.</li><li>Knowledge of UAE authority regulations, approval processes and project compliance requirements.</li><li>Experience coordinating multidisciplinary teams including Architectural, Structural, MEP and specialist consultants.</li></ul><p></p></section>

We are hiring ???????????????????????? ???????????????????????????????????????????????????????? for an ???????????? ????????????????????-???????????????????? opportunity ????????. This is an exciting 18-month freelance/contract opportunity for an experienced architecture professional to represent the client on a major development project, overseeing delivery from planning through to successful handover while ensuring quality, budget, and project objectives are achieved.<br><br>???????????? ????????????????????????????????????????????????????????????????• Act as the client’s representative throughout the project lifecycle, ensuring alignment with project goals and delivery expectations.• Drive project planning activities, including delivery strategies, timelines, governance structures, and risk management processes.• Coordinate with design consultants, contractors, and key stakeholders to ensure smooth project execution.• Oversee design development, procurement activities, and construction progress while monitoring quality, cost, and programme.• Review project updates, technical submissions, risks, and key decisions while providing recommendations to the client.• Support successful project close-out by managing handover requirements, documentation, and final deliverables.<br><br>????????????????????????????????????????????????• Bachelor's degree in Architecture (Architecture background is essential).• 5–6 years of experience in project delivery, design management, or client-side project representation.• Strong understanding of design coordination, construction processes, and project delivery requirements.• Knowledge of Abu Dhabi regulations, authority requirements, and approval processes.• Excellent stakeholder management, communication, and problem-solving skills.• Ability to work independently and manage responsibilities within a freelance/contract environment.<br><br>???????????????? ???????????????????? ???????????????? ???????????????? ????????????????????????This is a unique opportunity to take ownership of a high-value development project and work closely with key stakeholders to influence decisions, manage delivery, and contribute to a successful project outcome.<br><br>???????????? ???????? ????????????????????Apply now if you meet the requirements. This is an 18-month contract opportunity with a competitive package offered based on experience.<br><br>***Only shortlisted candidates will be contacted***

Company Description<br>Belgrid is a growth and revenue infrastructure company helping businesses build stronger systems behind how they attract, manage, and convert leads.<br>The company works across websites, web apps, CRM setup, automation workflows, email systems, lead generation, paid ads support, branding, and digital growth infrastructure.<br>Belgrid supports businesses that need clearer systems, better follow-up, stronger online presence, and more structure behind growth.<br>Role Description<br>This is a remote contract role for an Outside Sales Representative focused on the Dubai/UAE market.<br>The Outside Sales Representative will identify and qualify new business opportunities, reach out to potential clients, start conversations, and book qualified discovery calls for Belgrid.<br>The role is best suited for someone who understands business owners, founders, service-based companies, consultants, real estate-related businesses, wellness brands, luxury service brands, agencies, and growing SMEs in Dubai or the wider UAE market.<br>Day-to-day responsibilities include prospecting, outreach, lead tracking, booking discovery calls, following up with interested prospects, and working with approved Belgrid messaging to make sure the brand is represented clearly and professionally.<br>This is a commission-only role. There is no base salary at this stage.<br>Responsibilities<br>• Identify potential clients in Dubai and the UAE• Reach out to businesses through approved outreach channels• Start meaningful conversations with founders, business owners, and decision-makers• Book qualified discovery calls for Belgrid• Keep accurate records of leads, replies, follow-ups, and booked calls• Attend weekly sales review calls• Use Belgrid-approved messaging before sending outreach• Share feedback from the market to help improve offers and messaging<br>Qualifications<br>• Experience in sales, outreach, lead generation, appointment setting, or business development• Strong communication and relationship-building skills• Ability to speak clearly about digital services, websites, CRM, automation, and business growth systems• Comfortable working remotely and independently• Comfortable with a commission-only structure• Organized enough to track leads and follow-ups properly• Self-motivated, consistent, and professional• Familiarity with the Dubai/UAE business market is a strong plus• Experience selling for Saa S, agencies, B2B services, marketing, websites, CRM, or automation is helpful but not required<br>Compensation<br>This is a commission-only contract role.<br>Commission is paid only after the client’s payment has been received and cleared by Belgrid.<br>There is no base salary at this stage.<br>Commission structure will be discussed clearly before onboarding and confirmed in a written agreement.<br>Important Note<br>You may use your own outreach tools or email setup, but all messaging must be approved by Belgrid before use.<br>This is to make sure Belgrid is represented clearly, professionally, and consistently.<br>How to Apply<br>Please send:<br>• Your name• Your location• Your sales or outreach experience• The type of businesses you are confident reaching out to in Dubai/UAE• Any previous results or examples• Why you think you would be a good fit for Belgrid<br>Send your application to: anthonia@belgrid.co<br>Subject line: Dubai Sales Representative Application

Online Chat Support Representative Job Description:Job Type: Part-Time / Contract (Flexible Hours) Location: 100% Remote Position Overview:We are hiring an entry-level Online Chat Support Representative to assist clients via text and live chat. This non-voice role focuses on handling written inquiries, updating digital records, and supporting daily remote operations. Key Responsibilities:Assist users professionally via live chat and digital messaging. Provide basic service information and account guidance. Maintain accurate records of client interactions. Qualifications:Entry-level role; no specialized experience required. Basic computer skills and good typing/written communication. High attention to detail and strong organizational habits. Fully paid training and onboarding provided from day one. How to Apply:Click [Easy Apply] for immediate consideration.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> <p>JOB PURPOSE:</p><br><p><br>Undertake day to day category management tasks for strategic, high value and business critical Categories<br>across relevant ADNOC Group Companies reinforcing a culture of end-to-end Category Management including<br>Strategic Sourcing and Procurement Excellence.<br>Create and coordinate cross-functional teams (10 - 30 members per category) resourced from ADNOC Group<br>Companies. Apply ADNOC’s Category Management procedures to support the development and<br>implementation of Category Management Strategies that are consistent with ADNOC’s values and business<br>objectives.<br>Collaborate and utilize internal ADNOC Group analysis and Market Intelligence to increase the value delivered<br>through ADNOC 3rd party spend by coordinating procurement processes and managing supplier relationships.<br>Contribute toward the improvement of inventory levels and service levels across the Group and assist with<br>various operations and initiatives.</p><br><p><br>KEY ACCOUNTABILITIES:</p><br><p><br>Job Specific:<br>Category Management<br>• Implement Category Management approach for nominated categories.<br>• Establish cross-functional Integrated Category Management Teams (teams involving Technical &amp;<br>Procurement resources across the Group Companies) for the designated categories, to develop and<br>implement Category Strategies which generate value and achieve financial savings. Agree the strategy<br>with all relevant Stakeholders prior to implementation.<br>• Create and execute Strategies for categories which align business plans, including:<br>• Support prioritization of Group (common) Categories for the ADNOC Group<br>• Gather historical spend, analyze pricing approach, develop demand-forecasted spend and perform<br>inventory analysis.<br>• Support refresh of an ADNOC category spend map and development of 12-month and 5-year Sector<br>Strategy aligned with Business Plan objectives, in coordination with Planning Teams of ADNOC and<br>• Lead the efforts of product segmentation, simplification &amp; standardization for the technical specifications<br>among ADNOC Group.<br>• Consult with Market Intelligence team and Perform Market &amp; Suppliers analysis (e.g., cost drivers,<br>market trends, competition, Supplier Profiles)<br>• Identify and select relevant sourcing levers (e.g., specification rationalization, standardization,<br>substitution, volume bundling, efficiency)<br>• Use leading-practice procurement tools to develop and implement the Category Strategy such as<br>Kraljic, Porter’s five forces and Purchasing Chessboard.<br>• Support development of team members in Category Management techniques.<br>• Develop savings opportunities and benchmark industry standards and practices to identify and drive<br>opportunities<br>• Develop Category Strategy options, analyze feasibility and drive value potential including ESG and<br>Sustainability objectives<br>• Identify contracting strategies (call for tenders, frame agreements, long-term contracts, strategic<br>partnership etc.)<br>• Support Procurement Team in defining potential bidders<br>• Agree on clear technical and procurement evaluation criteria, considering Total Cost of Ownership and<br>ICV<br>• Review Terms &amp; Conditions and include Category-specifics KPIs to drive Supplier Performance<br>• Utilize cost models, demand and market conditions to identify supplier negotiation levers<br>• Drive the schedule to complete technical and commercial evaluation against the agreed plan. Work with<br>Technical stakeholders to ensure timely close out of clarifications; support the updating of<br>documentation resulting from Technical evaluation process.<br>• Work with the Procurement / Contracts team to complete the Commercial evaluation, to include, close<br>out of commercial clarifications, analysis of commercial bids, benchmarking, and relative<br>competitiveness. Co-develop negotiation strategy for each bidder, and jointly lead Commercial<br>negotiations with Bidders<br>• Support relevant Procurement Team in developing Award Recommendation. Align key stakeholders to<br>support award recommendation and presentations needed for final Approval with relevant Steering<br>Committees and Tender Boards<br>• Assure Issuance of Framework Agreement and Work Orders by Group Companies within agreed<br>timeframes.<br>• Monitor Supplier Performance during the execution phase and coordinate improvements as necessary<br>at framework level.<br>• Peer review on Category Management best practices.<br>• Drive process consistency and leverage best practices and scale to deliver required quality, meet ontime<br>delivery and cost optimization<br>• Drive positive cultural changes, infusing value-addition and knowledge, and positively influencing<br>decisions at all levels of the organization<br>• Provide support and guidance to Integrated Category Management Team to ensure relentless focus on<br>delivering exceptional results and advance a culture of operational excellence.<br>• Cultivate a strong project management focus, set goals, monitor progress, and implement corrective<br>actions as needed.<br>• Adapt to changing market conditions, new business opportunities, and cost reduction strategies while<br>always maintaining the required quality.<br>Tendering Process &amp; Board Submissions:<br>• Ensure that the Tender documents including technical, evaluation criteria, commercial, contractual and<br>legal aspects are aligned with the Category Strategy.<br>• Support the Strategic Sourcing team in the tendering process to ensure that it is carried out effectively<br>and economically and in compliance with Tender Board recommendations, and Company policy.<br>• Lead the commercial evaluation of offers in consultation with the end users in accordance with the<br>approved ADNOC guidelines. Review and recommend on Bidders Lists / Awards / Amendments /<br>Variations etc. for endorsement and to Management for approval.<br>Contract Management<br>• Support Procurement Team in the development of framework agreements in line with the company<br>procedures and policy and advise on the formulation and applicability of the contractual terms and<br>conditions.<br>• Develop and roll out Framework Agreement implementation plan with Group Companies.<br>• Support the respective stakeholders in review and evaluation of Change Orders and claims and ensure<br>the submission of the appropriate recommendations.<br>• Support the mutual trust and cooperation with local business community and suppliers to ensure a fair<br>distribution of business opportunity by exhibiting transparency and sound business ethics.<br>• Advise and support end users on the various development stages of the respective contracts.<br>• Ensure execution and implementation of Work Orders by the group and build effective relationship<br>management.<br>Supplier Management<br>• Manage the relationship with the key suppliers within their Categories.<br>• Effectively deploy Supplier Management across their Categories and Framework Agreements to deliver<br>identified value from the sourcing process and incremental value through the contract lifecycle<br>management.<br>• Develop the Supplier Management Plan and secure Senior Management sign off.<br>• Prepare for supplier performance review meetings across their Categories.<br>• Work with Integrated Category Team members in Group Companies and ADNOC Functions to develop<br>reporting structures that provide timely data against KPI’s to support the measurement of supplier<br>performance relative to their Categories by the Supplier Performance Team.<br>ICV<br>• Work with the ICV Team to deliver ICV opportunities within their Categories.</p><br><p><br>Generic:</p><br><p><br>Supervision<br>• Plan, supervise and coordinate all activities in the assigned area to meet functional objectives.<br>• Train and develop the assigned staff on relevant skills to enable them to become proficient on the job<br>and deliver the respective business objectives.</p><br><p><br>Budgets<br>• Provide input for preparation of the Function / Division / Department / Section budgets, assist in the<br>implementation of the approved Budget, and work plans to deliver business objectives.<br>• Investigate and highlight any significant variances to support effective performance and cost control.<br>Policies, Systems, Processes &amp; Procedures<br>• Implement approved Function/ Division/ Department/ Section policies, processes, systems, standards<br>and procedures in order to support execution of the work programs in line with Company and<br>International standards.</p><br><p><br>Performance Management<br>• Contribute to the achievement of the approved Performance Objectives for the Function/ Division /<br>Department/ Section in line with the Company Performance framework.<br>Innovation and Continuous Improvement<br>• Design and implement new tools and techniques to improve the quality and efficiency of operational<br>processes.<br>• Identify improvements in internal processes against best practices in pursuit of greater efficiency in line<br>with best industry standards in order to define intelligent solutions for issues confronting the function.<br>Health, Safety, Environment (HSE) and Sustainability<br>• Comply with relevant HSE policies, procedures, controls, applicable legislation, and sustainability<br>guidelines in line with international standards, best practices and ADNOC Code of Practices.</p><br><p><br>Reports<br>• Provide inputs to prepare MIS and progress reports for Company Management.</p><br><p><br>COMMUNICATION &amp; WORKING RELATIONSHIP:</p><br><p><br>Internal:<br>• Regular contacts with Head Category Management and Department Manager.<br>• Regular contacts with user Directorates, all functions within Procurement, Category Management<br>teams.</p><br><p><br>External:<br>• Occasional contact with Government organizations and entities to establish and maintain relationships<br>or to obtain necessary clearances.<br>• Regular contact with Contractors/Consultants/Suppliers on matters related to acquisition of services<br>and with service companies.</p><br><p><br>QUALIFICATIONS, EXPERIENCE, KNOWLEDGE &amp; SKILLS:</p><br><p><br>Minimum Qualification<br>• Bachelor’s degree in Engineering, Finance, Supply Chain, Business Administration or equivalent.<br>Minimum Experience &amp; Knowledge &amp; Skills<br>• 10 years of relevant experience in Procurement, of which 7 years in Category Management, preferably<br>in Oil &amp; Gas.<br>• Excellent Analytical, Commercial Analysis and Problem-solving skills<br>• Ability to collaborate across functions and group companies<br>• Project Management skills<br>• Excellent Communication and Persuasion abilities<br>• Ability to work autonomously<br>• Ability to lead Integrated Category Management teams within a multicultural environment.<br>• Commercial Acumen and negotiation skills<br>Professional Certifications<br>• CIPS is desirable<br></p><br><br> </div>

Company Description Texol Lubritech FZC is a leading industrial petroleum manufacturer and lubricant company based in Dubai and Sharjah, United Arab Emirates. Established in 2017 in the Hamriyah Free Zone, Sharjah, Texol Lubritech operates as the overseas joint venture of Gandhar Oil Refinery India Ltd (GORIL). Under the “TEXOL” brand, the company produces a broad range of specialty oils and lubricants. Its portfolio includes high-performance industrial and automotive lubricants and greases, transformer oils, white oils, heavy and light liquid paraffin, and petroleum jelly. Texol Lubritech focuses on quality, reliability, and innovation to support industrial and automotive customers across the region.<br>Role Description The Executive Sales Representative is a full-time, on-site role based in Sharjah Emirate, United Arab Emirates. This role is responsible for identifying and developing new business opportunities, managing existing customer accounts, and promoting Texol Lubritech’s range of specialty oils and lubricants. Day-to-day tasks include conducting market research, visiting customers, presenting product solutions, preparing quotations, and negotiating contracts in line with company policies. The Executive Sales Representative will collaborate with internal teams to ensure timely order processing, delivery, and after-sales support, while maintaining accurate sales records and reporting performance to management. The role also involves participating in industry events, maintaining up-to-date product knowledge, and supporting marketing initiatives to enhance brand presence.<br>Qualifications<br> Strong sales and business development skills, including lead generation, customer relationship management, and contract negotiation. Knowledge of industrial and automotive lubricants, petroleum products, or related technical fields, with the ability to understand and explain product features and benefits. Effective communication and presentation skills, with the ability to engage professionally with clients at different organizational levels. Solid organizational and time management skills to handle multiple accounts, follow up on opportunities, and meet sales targets. Proficiency in basic office and sales tools (e.g., MS Office, CRM systems) and comfort working with data, reports, and forecasts. Bachelor’s degree in Business, Engineering, Marketing, or a related field, or equivalent practical experience in industrial sales. Previous experience in B2B sales within lubricants, petrochemicals, or industrial products in the GCC region is highly beneficial. Ability to work on-site in Sharjah, travel to customer locations as needed, and hold a valid driver’s license in the UAE.

Company Description Texol Lubritech FZC is a leading industrial petroleum manufacturer and lubricant company based in Dubai and Sharjah, United Arab Emirates. Established in 2017 in the Hamriyah Free Zone, Sharjah, Texol Lubritech operates as the overseas joint venture of Gandhar Oil Refinery India Ltd (GORIL). Under the “TEXOL” brand, the company produces a broad range of specialty oils and lubricants. Its portfolio includes high-performance industrial and automotive lubricants and greases, transformer oils, white oils, heavy and light liquid paraffin, and petroleum jelly. Texol Lubritech focuses on quality, reliability, and innovation to support industrial and automotive customers across the region.<br>Role Description The Executive Sales Representative is a full-time, on-site role based in Sharjah Emirate, United Arab Emirates. This role is responsible for identifying and developing new business opportunities, managing existing customer accounts, and promoting Texol Lubritech’s range of specialty oils and lubricants. Day-to-day tasks include conducting market research, visiting customers, presenting product solutions, preparing quotations, and negotiating contracts in line with company policies. The Executive Sales Representative will collaborate with internal teams to ensure timely order processing, delivery, and after-sales support, while maintaining accurate sales records and reporting performance to management. The role also involves participating in industry events, maintaining up-to-date product knowledge, and supporting marketing initiatives to enhance brand presence.<br>Qualifications<br> Strong sales and business development skills, including lead generation, customer relationship management, and contract negotiation. Knowledge of industrial and automotive lubricants, petroleum products, or related technical fields, with the ability to understand and explain product features and benefits. Effective communication and presentation skills, with the ability to engage professionally with clients at different organizational levels. Solid organizational and time management skills to handle multiple accounts, follow up on opportunities, and meet sales targets. Proficiency in basic office and sales tools (e.g., MS Office, CRM systems) and comfort working with data, reports, and forecasts. Bachelor’s degree in Business, Engineering, Marketing, or a related field, or equivalent practical experience in industrial sales. Previous experience in B2B sales within lubricants, petrochemicals, or industrial products in the GCC region is highly beneficial. Ability to work on-site in Sharjah, travel to customer locations as needed, and hold a valid driver’s license in the UAE.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Location:</b></p><br><br>Dubai, Dubai Emirate, United Arab Emirates<br><p><b>Job ID:</b></p><br><br>R0136555<br><p><b>Date Posted:</b></p><br><br>2026-07-19<br><p><b>Company Name:</b></p><br><br>HITACHI ENERGY L.L.C<br><p><b>Profession (Job Category):</b></p><br><br>Sales, Marketing &amp; Product Management<br><p><b>Job Schedule:&nbsp;</b></p><br><br>Full time<br><p><b>Remote:</b></p><br><br>No<br><p><b>Job Description:</b></p><br><br>Role Summary<ul><li>The Contract, Bid &amp; Proposal Management Senior Professional is responsible for leading end-to-end bid, proposal and contract management activities for medium to highly complex projects for Operating Unit (OU) – AE &amp; Oversight Countries. The role develops winning bid strategies, manages cross-functional proposal teams, leads commercial and contractual risk assessments, negotiates commercial terms, and ensures compliant, competitive and profitable tender submissions.</li></ul>Bid &amp; Proposal Management<ul><li>Lead and coordinate technical, commercial and contractual proposals.</li><li>Analyze customer technical and commercial requirements, evaluate solution alternatives, and define the appropriate products, systems, applications, and execution concepts to develop optimized and competitive bid solutions.</li><li>Own the complete bid process from opportunity qualification through contract award.</li><li>Develop bid execution plans, submission schedules and stakeholder responsibilities.</li><li>Support bid/no-bid decisions and capture planning.</li><li>Develop tender strategies and tender execution plans aligned with Capture Team strategy, customer expectations, value proposition, commercial setup, execution strategy, division of work (DoW), lessons learned and deliverables.</li><li>Ensure compliance with governance, approvals and risk management requirements.</li></ul>Commercial Strategy &amp; Costing<ul><li>Lead target Costing and commercial strategy development.</li><li>Analyze project costs, market intelligence, competitor positioning and commercial risks.</li><li>Drive value engineering and solution optimization initiatives.</li><li>Develop pricing models and profitability assessments.</li><li>Own and manage the Full Cost Model (FCM), total price sheets, cash flow analysis, contingency management, margin optimization and tender budget control.</li></ul>Requirement Management &amp; Change Control<ul><li>Manage customer requirements throughout the tender lifecycle.</li><li>Control, document and communicate assumptions, exclusions, clarifications, deviations and contractual qualifications.</li><li>Maintain bid baseline integrity and implement effective change control processes during bid execution.</li></ul>Contract Management<ul><li>Review and negotiate customer contracts, framework agreements, consortium agreements and subcontracts.</li><li>Identify contractual risks and mitigation measures.</li><li>Coordinate with Legal, Finance, Tax, Insurance and Risk Management teams.</li><li>Lead evaluation and management of performance guarantees, availability guarantees, efficiency guarantees, acceptance criteria and associated LD mechanisms.</li></ul>Risk Management &amp; Governance<ul><li>Lead tender risk reviews and management approval processes.</li><li>Conduct commercial, contractual, technical, financial and execution risk assessments.</li><li>Coordinate Risk Review preparation, presentations, documentation, closure of actions and implementation of management mandates before bid submission.</li><li>Maintain bid risk registers and mitigation plans.</li></ul>Stakeholder Management<ul><li>Coordinate with customers, consultants, EPC contractors, partners and suppliers.</li><li>Lead bid review meetings and decision forums.</li><li>Ensure positive customer experience throughout the tendering and sales lifecycle.</li><li>Support Sales Managers during negotiations, customer meetings, clarification meetings and technical-commercial discussions.</li></ul>Proposal Quality &amp; Documentation<ul><li>Ensure complete, accurate and professional proposal submissions.</li><li>Maintain proposal repositories, lessons learned and templates.</li><li>Drive continuous improvement initiatives.</li></ul>Contract Award &amp; Handover<ul><li>Lead contract clarification and negotiation phases.</li><li>Facilitate comprehensive handover to execution teams.</li></ul>Leadership &amp; Knowledge Sharing<ul><li>Collaboration with the team of tendering professionals.</li><li>Drive best practices, lessons learned and continuous improvement across the tendering organization.</li></ul>Tender Governance &amp; Reporting<ul><li>Maintain timely and accurate reporting of tender status, key risks, opportunities, resource requirements, submission progress, and commercial developments to Tender Management and relevant stakeholders. Escalate critical issues proactively to ensure informed decision-making, effective resource allocation, and adherence to tender governance requirements.</li></ul><br><br><p><b>Accessibility and reasonable accommodation</b></p><br><br><p><b>Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a </b><span><b><u>general inquiry form</u></b></span><b> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</b></p><br><br><br><p><b>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.</b></p><br><br><br><p><b>Use of Al and automated tools in recruitment</b></p><br><br><p><b>As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as </b><span><b><u>Hitachi's Global Data Privacy Notice.</u></b></span><b><br><span>Background Screening and Security Checks</span></b></p><br><br><p><b><span>As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.</span></b></p><br><br><p><b><span>For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.</span></b></p><br><br><p><b><span>The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.</span></b></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Work Schedule</b></p><br>Standard (Mon-Fri)<p><b>Environmental Conditions</b></p><br>Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)<p><b><u>Job Description</u></b></p><br><p>As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.</p><br><b>Position Summary</b><p>The <b>Services Sales Development Representative III (SDR III)</b> is responsible for driving new service revenue growth across EMEA for the Chemical Analysis Division (CAD) Service organization.</p><br><p>This is a proactive, commercially focused business development role with primary responsibility for <b>new business acquisition, market penetration, and expansion of Service Agreement coverage</b> across both existing and prospective customer accounts.</p><br><p>The SDR III develops and executes territory growth strategies to identify, qualify, and convert new service opportunities. Key areas of focus include expanding contract penetration across the installed base, converting Time &amp; Materials and out-of-warranty customers to Service Agreements, identifying competitive displacement opportunities, generating proactive spares revenue, and supporting service opportunities associated with new instrument placements.</p><br><p>Working closely with Product Sales, Field Service, Service Marketing, and other commercial teams, the SDR III builds a strong pipeline of qualified opportunities that delivers incremental revenue and long-term customer value. The role also protects recurring revenue through proactive renewal planning and timely completion of existing Service Agreement renewals.</p><br><p>Success requires a highly motivated, results-oriented commercial professional who thrives in a fast-paced environment, demonstrates strong prospecting and business development capabilities, and can influence customer buying decisions throughout the sales cycle.</p><br><p><b>A Day in the Life</b></p><br><p>You will:</p><br><ul><li>Develop and execute strategic territory plans that generate new service revenue and increase market penetration.</li><li>Proactively identify, target, and engage prospective customers through outbound activities, including phone, email, social selling, and virtual or face-to-face meetings.</li><li>Build and maintain a robust, qualified sales pipeline through disciplined prospecting, lead generation, and opportunity development.</li><li>Increase Service Agreement penetration across the installed base by converting out-of-warranty, Time &amp; Materials, and competitively serviced customers.</li><li>Identify competitive displacement opportunities and position differentiated service solutions based on customer needs and business value.</li><li>Generate demand for service offerings by uncovering customer requirements, operational challenges, business objectives, and potential risks.</li><li>Qualify inbound and outbound leads and advance opportunities effectively through the sales funnel.</li><li>Conduct consultative discovery conversations to understand customer service requirements and position value-based solutions.</li><li>Develop and deliver compelling service proposals, quotations, and presentations that address customer needs and drive contract adoption.</li><li>Lead commercial negotiations for Service Agreements, including multi-year agreements.</li><li>Protect recurring revenue through proactive renewal planning and timely execution of Service Agreement renewals.</li><li>Identify and develop opportunities for proactive spares sales and other service-related offerings.</li><li>Partner with Product Sales Representatives to identify and capture service opportunities associated with new and existing instrument placements.</li><li>Collaborate with Service Marketing to execute targeted campaigns that generate qualified new business opportunities.</li><li>Use Salesforce.com to manage prospecting activity, opportunities, pipeline, forecasts, customer interactions, and sales performance.</li><li>Gather and communicate competitive intelligence, market trends, and customer feedback to support commercial strategy and future growth.</li><li>Achieve or exceed assigned sales quotas, pipeline targets, renewal objectives, and key performance indicators.</li></ul><p><b>Key Responsibilities</b></p><br><p><b>New Business Development</b></p><br><ul><li>Drive new customer acquisition and incremental service revenue within the assigned territory.</li><li>Develop and execute account and territory strategies focused on high-potential customers, market segments, and applications.</li><li>Maintain a disciplined prospecting cadence to continuously replenish the sales pipeline.</li><li>Build relationships with key decision-makers, technical stakeholders, procurement teams, and executive sponsors.</li><li>Generate qualified opportunities and progress them through the sales cycle to successful closure.</li><li>Identify and pursue competitive displacement opportunities.</li></ul><p><b>Service Agreement Growth</b></p><br><ul><li>Increase Service Agreement penetration across the CAD installed base.</li><li>Convert Time &amp; Materials and out-of-warranty customers to contracted service solutions.</li><li>Identify opportunities to expand service coverage within existing customer accounts.</li><li>Develop strategic account growth plans that increase customer value and recurring service revenue.</li><li>Lead negotiations for group multi-year Service Agreements where appropriate.</li></ul><p><b>Revenue Retention &amp; Renewals</b></p><br><ul><li>Protect recurring service revenue through proactive contract renewal management.</li><li>Engage customers sufficiently in advance of contract expiration to identify risks, address objections, and secure timely renewals.</li><li>Identify opportunities to expand or upgrade service coverage during the renewal process.</li><li>Maintain visibility of renewal opportunities and risks within Salesforce.com.</li></ul><p><b>Pipeline &amp; Commercial Excellence</b></p><br><ul><li>Maintain a healthy and accurately qualified pipeline sufficient to support quarterly and annual sales objectives.</li><li>Deliver accurate and timely sales forecasts.</li><li>Maintain high standards of CRM discipline, including opportunity management, customer activity documentation, and pipeline hygiene.</li><li>Leverage CRM tools, installed-base information, and data analytics to prioritize activities and maximize commercial productivity.</li><li>Collaborate effectively across Product Sales, Service, Marketing, and other functions to accelerate opportunity development and closure.</li></ul><p><b>Performance Measures</b></p><br><p>Success in this role will be measured against a combination of revenue, growth, pipeline, and commercial execution metrics, including:</p><br><ul><li>New service revenue generated</li><li>New customer acquisition</li><li>Qualified pipeline creation and pipeline coverage</li><li>Service Agreement penetration growth</li><li>Contract conversion rate</li><li>Competitive displacement wins</li><li>Win rate</li><li>Proactive spares sales</li><li>Quarterly and annual sales quota attainment</li><li>Renewal rate and on-time renewal performance</li><li>Forecast accuracy</li><li>Prospecting activity, customer meetings, and opportunities created</li><li>Salesforce.com compliance and pipeline management</li><li>Source replenishment management</li></ul><p><b>Knowledge, Skills &amp; Abilities</b></p><br><ul><li>Bachelor's degree in Science, Engineering, Business, or a related discipline; equivalent relevant commercial experience will also be considered.</li><li>5+ years of successful experience in technical B2B sales, business development, account management, or another customer-facing commercial role within analytical instrumentation, life sciences, industrial technology, or a related industry.</li><li>Demonstrated ability to prospect, build pipeline, acquire new customers, and close new business opportunities.</li><li>Strong commercial mindset with the ability to identify and develop opportunities within both new and existing accounts.</li><li>Experience selling complex service solutions associated with capital equipment or technical instrumentation.</li><li>Strong consultative selling and discovery skills, with the ability to translate customer challenges into compelling value propositions.</li><li>Excellent communication, presentation, negotiation, and relationship-building skills.</li><li>Ability to engage and influence stakeholders at multiple organizational levels, including technical users, procurement professionals, business leaders, and executive decision-makers.</li><li>Self-motivated, proactive, and highly results-oriented, with the ability to operate effectively in a fast-paced and geographically diverse commercial environment.</li><li>Strong organizational and territory management skills, with the ability to prioritize opportunities and manage multiple sales cycles simultaneously.</li><li>Proficiency with CRM platforms; Salesforce.com experience is preferred.</li><li>Ability and willingness to travel up to <b>35% across the assigned territory</b>.</li></ul><p><b>Preferred Experience</b></p><br><p>Experience in one or more of the following areas would be advantageous:</p><br><ul><li>Production, Process &amp; Analytics (PPA)</li><li>Process Analytics, particularly within Cement &amp; Minerals applications</li><li>Analytical instrumentation</li><li>Mining and minerals industries</li><li>Technical drawings and Bills of Materials (BOMs)</li><li>Radiation awareness and/or Californium-252 (Cf-252) commercial applications</li><li>Strategic account management</li><li>Service Agreement or aftermarket sales</li><li>Capital equipment service and lifecycle solutions</li></ul><p><b>What Success Looks Like</b></p><br><p>The successful SDR III will consistently create and convert new service opportunities, expand Service Agreement penetration, acquire new customers, and build a sustainable pipeline that supports long-term growth. They will combine disciplined prospecting with consultative, value-based selling while developing strong relationships across customer organizations.</p><br><p>They will also demonstrate strong commercial ownership by protecting recurring revenue, maintaining accurate forecasts and CRM data, collaborating effectively across the organization, and consistently delivering against revenue, pipeline, renewal, and growth objectives.</p><br> </div>

Customer Service Representative / Customer Care Executive / Customer Support Specialist Role Description We are seeking a patient, customer-centric, and articulate Customer Service Representative / Customer Care Executive / Customer Support Specialist to act as the primary voice of our brand and deliver excellent support experiences to our growing client base. In this entry-to-mid level role, you will work closely with Customer Support Team Leads, Service Quality Specialists, Operations, and Technical Teams to handle high-volume customer touchpoints across multiple channels. You will be responsible for answering inbound service queries, guiding customers through product or service features, processing transactions or account changes, and troubleshooting first-line technical or operational issues. Responsibilities include tracking client inquiries in standard ticketing platforms, executing standard operating procedures (SOPs) for issue resolution, escalating specialized cases to tier-two teams, documenting customer sentiment, and contributing to first-contact resolution metrics. Success in this position requires active listening, clear written and verbal communication, adaptability under pressure, and a dedicated commitment to delivering prompt, high-quality customer care. Qualifications Education: Bachelor's degree or Diploma in Communications, Business Administration, Marketing, Hospitality, or a related discipline (or equivalent practical customer service experience). Customer Care & Service Principles: Practical understanding of client service fundamentals, dispute resolution frameworks, active listening techniques, and customer relationship building. Omnichannel Support Execution: Experience or strong capability managing customer communications via live chat, email ticketing queues, inbound telephony, and corporate messaging platforms. Helpdesk & CRM Software: Hands-on exposure to customer relationship management tools and ticketing platforms (e.g., Zendesk, Freshdesk, Salesforce Service Cloud, Zoho Desk, or Intercom). Problem-Solving & First-Contact Resolution: Ability to quickly analyze customer issues, navigate internal databases to find accurate solutions, and resolve inquiries on first contact whenever possible. Service SLAs & Performance Metrics: Familiarity with key customer support metrics, such as First Response Time (FRT), Average Handling Time (AHT), Customer Satisfaction (CSAT), and Net Promoter Score (NPS). Communication & Interpersonal Skills: Excellent written and verbal communication skills to articulate technical or process steps clearly, politely, and empathetically using standard brand guidelines. Data Logging & Spreadsheet Proficiency: Basic to intermediate proficiency in Microsoft Excel / Google Sheets (data sorting, basic formulas, ticket logging) to record inquiry trends and case histories. Cross-Functional Escalation Handling: Sound judgment in identifying high-priority or risk-sensitive complaints and routing them promptly to internal Product, Operations, or Finance departments. Professional Attributes: Strong emotional intelligence, calm demeanor under tight operational SLAs, positive problem-solving mindset, and a strong sense of personal accountability.

Role: Finance Specialist (Remote) Location: Remote (Work from Anywhere) Job Type: Contract Payout: $20 - $40/hour<br>Role Overview:We are hiring for one of our clients, seeking a Finance Specialist to work on a contract basis. The role involves managing financial transactions, reconciling accounts, and ensuring compliance with financial regulations. The position requires attention to detail and the ability to work independently in a remote environment.<br>Key Responsibilities:• Process and verify financial transactions, including invoices, receipts, and expense reports.• Reconcile accounts to ensure accuracy and resolve discrepancies.• Prepare financial reports and statements in accordance with established guidelines.• Maintain compliance with relevant financial regulations and internal policies.• Collaborate with cross-functional teams to support budgeting and forecasting activities.<br>Required Skills & Qualifications:• Proficiency in accounting software and financial management tools is required.• Strong knowledge of GAAP and financial reporting standards is necessary.• Experience with accounts payable and receivable processes is preferred.• Excellent analytical and problem-solving skills are essential for this role.• Ability to work independently with minimal supervision in a remote setting.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Technology, Information and Internet industry, contributing to the accuracy and efficiency of financial operations. The contract duration is project-based, with potential for extension depending on performance and business needs.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!