Contributing Editor Jobs - Ras Al Khaimah UAE

<strong>Job Description<br><br></strong><strong>Position Statement<br><br></strong>The Order to Cash Specialist is responsible for delivering high‑quality credit control services to hotels supported by the UAE Centre of Excellence (COE). The core focus of the role is collections, credit management, and ageing control, ensuring that customer balances are recovered promptly and accurately.<br><br>The role supports invoicing and payment posting as secondary tasks and during leave cover, but the primary accountability is credit control—reducing aged debt, improving DSO, maintaining customer relationships, and ensuring accuracy of the receivables ledger in line with Hilton policies and compliance requirements.<br><br><strong>Responsibilities<br><br></strong><strong>Position Summary<br><br></strong><strong>Responsibilities<br><br></strong>The Order to Cash Specialist ensures timely and effective collection efforts, accurate customer account maintenance, and strong collaboration with hotel teams and external customers. Responsibilities include:<br><br><ul><li> Managing end‑to‑end credit control activity for assigned hotels </li><li> Proactively reducing overdue receivables and resolving invoicing disputes </li><li> Preparing statements of account and leading monthly credit meetings </li><li> Ensuring accuracy of the AR subledger, ageing reports, and supporting documentation </li><li> Supporting invoicing and payment posting as needed during leave or peak periods </li><li> Upholding Hilton’s standards of customer care, service efficiency, and financial control <br><br></li></ul><strong>Core Responsibilities<br><br></strong><ul><li> Credit Control – Primary Focus: Lead end‑to‑end credit control activities including collections, ageing management, dispute resolution, SOA issuance, lead monthly credit meetings, and customer engagement to reduce overdue debt and strengthen payment performance. </li><li> Payment Posting &amp; Invoicing – Secondary Scope: Support invoicing and payment posting when required by issuing accurate invoices, applying receipts, and reviewing direct bill reports during leave cover. </li><li> Compliance, Control &amp; Reporting: Maintain strong financial control by adhering to internal policies and SOX requirements while supporting AR reconciliations, month‑end close, ageing analysis, and audit‑ready documentation. </li><li> Stakeholder &amp; Customer Engagement: Communicate effectively with hotel teams and customers to resolve issues, align on collections activity, provide timely responses, and uphold Hilton’s Customer Promise through professional, solution‑focused service. </li><li> Other Duties: Support team initiatives, system enhancements, and additional tasks required to ensure smooth and effective COE operations. <br><br></li></ul><strong>Success Measures<br><br></strong><ul><li> Lead with our Culture: Demonstrate Hilton’s COE Values by delivering high‑quality outputs, communicating clearly with customers, contributing to process improvements, embracing change with agility, and maintaining strong compliance and attention to detail. </li><li> Operational Excellence – Centralization: Contribute at least one OTC project idea annually to support COE centralization and continuous improvement. </li><li> Operational Excellence – Customer Satisfaction: Support delivery of the CoE Customer Promise by contributing to improved hotel satisfaction across Performance, Communication, Problem‑Solving and Teamwork. </li><li> Maximize Performance </li><ul><li> Ageing Control: Ensure no more than 10% of total ageing is over 90 days. </li><li> Invoicing Timeliness: When supporting invoicing, ensure 90% of invoices are sent within 5 business days, including items in query, based on check‑out date vs. invoice completion or pending delivery dates. </li><li> Unapplied Entries: Ensure no more than 10% of outstanding unapplied credit notes and payments are older than 5 business days. <br></li></ul></ul>Direct Reports<br><br>This role has no direct reports.<br><br><strong>The success in this role will demonstrate itself through the following attributes and skills:<br><br></strong><ul><li> Customer &amp; Stakeholder Communication: Communicates clearly and professionally with hotel teams and customers, ensuring transparency, effective queries handling, and positive relationship management. </li><li> Problem‑Solving: Applies logical thinking to identify issues, analyze root causes, and propose practical solutions that support timely collections and dispute resolution. </li><li> Attention to Detail: Maintains high levels of accuracy across documentation, reconciliations, and financial inputs to ensure compliance and prevent errors. </li><li> Collaboration: Works effectively with colleagues across the COE and hotel teams, contributing to a supportive, team‑oriented environment. </li><li> Agility: Adapts quickly to changing priorities, new systems, and evolving processes while maintaining service quality and productivity. </li><li> Continuous Improvement Mindset: Proactively seeks opportunities to simplify tasks, streamline processes, and contribute ideas aligned with the COE’s Lean and Innovation values. <br><br></li></ul><strong>Qualifications<br><br></strong><strong>Required Qualifications<br><br></strong><ul><li> Minimum 2 years’ experience in Order to Cash, Credit Control, or Accounts Receivable. </li><li> Strong communication skills (written and verbal). </li><li> Highly organized, proactive, and comfortable working to tight deadlines. </li><li> Ability to build relationships with customers and hotel teams. </li><li> Fluent in English. <br><br></li></ul><strong>Preferred Qualifications<br><br></strong><ul><li> Education: University degree in Finance, Accounting, or a related field. A professional accounting qualification (ACA, ACCA, CIMA, CA, or equivalent) will be an advantage. </li><li> Experience: Finance Shared Services or hotel experience in a management level position required. </li><li> Technical Knowledge: a command of PMS, POS and ERP systems (eg. PEP, OnQ / OA, Micros, Agilysys and Navision), and data tools (eg. Excel, PowerBI, PowerQuery, PowerAutomate). </li><li> Hospitality, travel or tourism industry experience. <br><br></li></ul><strong>About Us<br><br></strong><strong>Join an Award-Winning Workplace Culture<br><br></strong>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.<br><br><strong>About The Team<br><br></strong><strong>How We’ll Help You Thrive<br><br></strong><strong>Benefits<br><br></strong>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:<br><br>Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program<br><br>Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents<br><br>Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care<br><br>Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).<br><br><ul><li>Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Oversee and manage all aspects of financial accounting, including general ledger, accounts payable, and accounts receivable, ensuring accuracy and compliance.</li><li>Prepare and analyze financial statements, reports, and budgets to provide insights into the company's financial performance and make recommendations.</li><li>Conduct month-end and year-end closing processes, ensuring all transactions are recorded correctly and financial records are reconciled.</li><li>Manage and reconcile bank statements, ensuring accuracy and compliance with banking regulations.</li><li>Prepare and file tax returns, ensuring compliance with all relevant tax laws and regulations to minimize tax liabilities.</li><li>Develop and maintain internal controls to safeguard company assets and prevent fraud, ensuring financial integrity.</li><li>Analyze financial data and provide recommendations to improve financial efficiency and profitability, contributing to strategic decision-making.</li><li>Collaborate with internal and external auditors to facilitate audits and ensure compliance with accounting standards.</li><li>Stay up-to-date with changes in accounting regulations and standards to ensure compliance and accuracy.</li><li>Supervise and mentor junior accounting staff, providing guidance and training to develop their skills and knowledge.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in Accounting, Finance, or a related field; a Master's degree is a plus for advanced understanding.</p></li><li><p>Minimum 3-5 years of relevant work experience in accounting or finance, ideally within a corporate environment or specific industry.</p></li><li><p>Familiarity with accounting software (e.g., QuickBooks, Tally) and proficiency in Microsoft Excel for data analysis.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The role is responsible of identifying and implementing efficiency improvement, quality complaints reduction, Process enhancement and automation opportunities. You will focus on creating opportunities for various Designing and Prepress aspects, such as resource optimization, cost reduction, Innovation and technological advancement, efficiency improvement, customer engagement, quality control &amp; assurance, market research and trends, team’s building and process automation. Role is focused on various strategic aspects of the business, contributing to its success and competitiveness This position is a blend of technical expertise, creative vision, and effective leadership to drive success.</p><br><p>The position is responsible for resource planning and optimization, review and establish plans and strategies to uplift the department, training and mentoring the team, product development &amp; Innovation support, implementing and directing the production activities of the company in a designated area to achieve the department objectives. Leading the team by establishing goals and monitoring the growth and progress reports which is essential in determining potentials of the team in designing and prepress improvement. You should develop techniques to address the resource optimization targets, quality improvement and arrange technical trainings, expand to maintain the targeted objectives in order to uplift the day-to-day operation of the department.</p><br><p>Including but not limited to resource planning and acquiring, SOPs updating, efficiency improvement, cost reduction, quality improvement, technology advancement &amp; automation, technical presentation, product compliance and reporting to the management.</p><br><p><strong>Prepress Management:</strong></p><p>· Oversee and manage the prepress department, including staff, equipment, and workflow.</p><p>· Ensure the timely and accurate preparation of customer files for printing, including file checking, color management, and imposition.</p><p>· Collaborate with production teams to optimize printing processes, reduce errors, and enhance print quality.</p><p>· Stay updated on industry trends and technological advancements in prepress to recommend and implement improvements.</p><p><strong>Design and Creative Management:</strong></p><p>· Lead and manage a team of graphic designers and creative professionals.</p><p>· Coordinate design projects from concept to completion, ensuring alignment with customer requirements and brand guidelines.</p><p>· Review and approve design concepts, layouts, and proofs, ensuring they meet quality standards.</p><p>· Foster a creative and collaborative work environment, encouraging innovation and fresh design ideas.</p><p><strong>Customer Engagement:</strong></p><p>· Interact with clients to understand their design and prepress needs, providing expert guidance and solutions.</p><p>· Collaborate with sales and customer service teams to ensure customer satisfaction and project success.</p><p>· Handle customer feedback and resolve any issues related to design or prepress processes.</p><p><strong>Quality Assurance:</strong></p><p>· Implement and maintain quality control procedures to ensure error-free output in prepress and design work.</p><p>· Conduct regular checks and audits to verify compliance with quality standards.</p><p>· Troubleshoot and resolve technical issues related to prepress and design software and equipment.</p><p><strong>Resource Management:</strong></p><p>· Manage budgetary considerations for the prepress and design center, including equipment maintenance and software licenses.</p><p>· Monitor and allocate resources effectively to meet project deadlines and business goals.</p><p>· <strong>Quality Assurance:</strong> Ensuring the quality and accuracy of printed materials is critical in the printing and packaging industry. The manager is responsible for implementing and maintaining rigorous quality control procedures in both design and prepress activities. This contributes to customer satisfaction, minimizes errors, and reduces waste, thereby enhancing the company's reputation and competitiveness.</p><p>· <strong>Efficiency Improvement:</strong> Streamlining prepress processes and design workflows is essential to improve efficiency and reduce production time. The manager identifies bottlenecks, optimizes resource allocation, and implements technological advancements to enhance productivity. This strategic focus on efficiency can lead to cost savings and increased competitiveness.</p><p>· <strong>Innovation and Technology Adoption:</strong> Staying abreast of technological advancements in design, prepress, and printing is crucial. The manager should identify and recommend the adoption of new technologies, software, and equipment that can improve the company's capabilities, enhance print quality, and reduce production costs. Strategic investments in technology can provide a competitive edge.</p><p>· <strong>Customer Engagement:</strong> Collaborating closely with customers and sales teams, the manager helps understand client needs and preferences. By offering design and prepress solutions that align with customer requirements and market trends, the manager contributes to customer loyalty and repeat business, which is vital for long-term success.</p><p>· <strong>Cost Management:</strong> Managing the budget for design and prepress operations is part of the manager's role. This includes controlling expenses related to software licenses, equipment maintenance, and staffing. Effective cost management contributes to the company's profitability and strategic sustainability.</p><p>· <strong>Talent Development:</strong> Attracting and retaining skilled designers and prepress professionals is essential for consistent high-quality output. The manager is responsible for recruiting, training, and developing a talented team. A strategically focused approach to talent management ensures that the company maintains a competitive advantage in design and prepress capabilities.</p><p>· <strong>Market Research and Trends:</strong> Keeping an eye on market trends, consumer preferences, and competitors' offerings is crucial. The manager should provide insights into emerging design and packaging trends, helping the company adapt and innovate to meet changing market demands.</p><p>· <strong>Environmental Responsibility:</strong> As sustainability becomes increasingly important, the manager can play a strategic role in implementing eco-friendly design and printing practices. This not only aligns with corporate social responsibility but also meets the demands of environmentally conscious customers, opening up new market opportunities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>· BS/BA as basic education, Degree in Graphic Design/Fine Arts, Printing or its equivalent.</p><p>· 10-15 years work experience in Offset Printing of mono cartons, production house, graphic designs and illustrations and similar capacity or role in a communication arts environment.</p><p>· Must have an extensive background in software design or hardware and graphic design related with a strong technical background in handling emerging technologies in new media.</p><p>· Software applications; Application / Hands on : Illustrator (2019 latest version)</p><p>o Adobe Photoshop</p><p>o Adobe Acrobat PDF</p><p>o Esko Viewer &amp; Esko 3D Viewer</p><p>o Must have an extensive background in graphic design related software and hardware.</p><p>· Understanding of Pre-press software (additional preference)</p><p>o Plato – for multi – ups</p><p>o Esko for trapping &amp; Checking</p><p>o Art Pro (old Version) for checking old files or Artpro+</p><p></p></section>